Endur BA - Contract - Remote - £700-800/day We're working with one of London's leading energy companies that are looking for 2 x Endur Business Analyst's to join them on a contract basis. These roles can be worked remotely from anywhere in Europe and will fall inside IR35. Role Description This role will be working in a new area of the business relating to the trade and management of flexible generation power assets, primarily batteries but also CCG power stations. This team will be implementing a new operating model to manage these assets; it will need to interface new systems and data feeds (national grid; power auctions; weather forecasts) into existing trading and risk management systems (ETRMs). The role will include but is not limited to: Endur ETRM change impact analysis Process definition, process improvement Gathering business requirements and recording them in a product backlog Elaborating backlog items ready for delivery Working with solution architecture to ensure an end-to-end systems landscape which meets business requirements Writing interface specifications Implementing a test regime to ensure quality across the delivery Project delivery, reporting, risk management Testing releases Working with a hybrid team of delivery resources (internal & external); utilising scrum methodology where relevant Provide regular reporting to project management The candidate should have excellent communication skills and experience gained in a commercial environment, as set out below. Essential Experience Hands on and expert level experience of Endur Openlink At least one globally traded market, preferably physical commodities Business analysis skills; process definition, process improvement, interface/integration specification Agile framework for software delivery, Azure Dev Ops (or similar) Preferred Experience Trade lifecycle & risk management EU Grid balancing mechanism Experience with EU power markets Nice to Have Experience AWS infrastructure and services Global gas and power markets Gas & Power asset optimisation Endur BA - Contract - Remote - £700-800/day
May 01, 2024
Full time
Endur BA - Contract - Remote - £700-800/day We're working with one of London's leading energy companies that are looking for 2 x Endur Business Analyst's to join them on a contract basis. These roles can be worked remotely from anywhere in Europe and will fall inside IR35. Role Description This role will be working in a new area of the business relating to the trade and management of flexible generation power assets, primarily batteries but also CCG power stations. This team will be implementing a new operating model to manage these assets; it will need to interface new systems and data feeds (national grid; power auctions; weather forecasts) into existing trading and risk management systems (ETRMs). The role will include but is not limited to: Endur ETRM change impact analysis Process definition, process improvement Gathering business requirements and recording them in a product backlog Elaborating backlog items ready for delivery Working with solution architecture to ensure an end-to-end systems landscape which meets business requirements Writing interface specifications Implementing a test regime to ensure quality across the delivery Project delivery, reporting, risk management Testing releases Working with a hybrid team of delivery resources (internal & external); utilising scrum methodology where relevant Provide regular reporting to project management The candidate should have excellent communication skills and experience gained in a commercial environment, as set out below. Essential Experience Hands on and expert level experience of Endur Openlink At least one globally traded market, preferably physical commodities Business analysis skills; process definition, process improvement, interface/integration specification Agile framework for software delivery, Azure Dev Ops (or similar) Preferred Experience Trade lifecycle & risk management EU Grid balancing mechanism Experience with EU power markets Nice to Have Experience AWS infrastructure and services Global gas and power markets Gas & Power asset optimisation Endur BA - Contract - Remote - £700-800/day
Disaster Recovery Analyst End date - 31/12/24 Inside IR35 £425 day rate - no flex Milton Keynes - 2 days onsiite The ideal candidate will work within the CIO Infrastructure, Operations and EUT areas, Disaster Recovery function, reporting to the Disaster Recovery Team Leader. The primary role is to deliver the company's Disaster Recovery planning, which includes the solution design and execution of the delivery and testing. Responsbilities Understanding the Risk principles and follow and promote the risk culture within your area of responsibility. Identifying, assessing, managing and reporting risk using the appropriate Company procedures and channels. Understanding complex IT environments to deliver clear and concise recovery concepts. Demonstrating and presenting concepts and solutions to senior management and the business in clear and concise manner, that is free from technical jargon. Managing recovery projects from concept to implementation. Skills An outstanding understanding of DR disciplines in a Business and IT environment (DR testing, setting up tests, running tests, documenting, building out test plans) Proven ability to lead all sized teams, taking responsibility for the delivery of IT Continuity and DR projects and activities. AWS and cloud experience. Extensive experience of producing recovery plans and leading testing activities Excellent verbal and written communication skills, with a proven ability to engage a wide audience Excellent planning and co-ordination skills with an ability to negotiate and influence technical and business personnel Experience of Project management gained from working within projects and leading projects or work streams It would also be nice for you to have: Strong technical background in Intel hardware Strong technical background in Virtualization Platforms Strong technical background in data centre infrastructure and configuration Open systems expertise Please Apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 01, 2024
Full time
Disaster Recovery Analyst End date - 31/12/24 Inside IR35 £425 day rate - no flex Milton Keynes - 2 days onsiite The ideal candidate will work within the CIO Infrastructure, Operations and EUT areas, Disaster Recovery function, reporting to the Disaster Recovery Team Leader. The primary role is to deliver the company's Disaster Recovery planning, which includes the solution design and execution of the delivery and testing. Responsbilities Understanding the Risk principles and follow and promote the risk culture within your area of responsibility. Identifying, assessing, managing and reporting risk using the appropriate Company procedures and channels. Understanding complex IT environments to deliver clear and concise recovery concepts. Demonstrating and presenting concepts and solutions to senior management and the business in clear and concise manner, that is free from technical jargon. Managing recovery projects from concept to implementation. Skills An outstanding understanding of DR disciplines in a Business and IT environment (DR testing, setting up tests, running tests, documenting, building out test plans) Proven ability to lead all sized teams, taking responsibility for the delivery of IT Continuity and DR projects and activities. AWS and cloud experience. Extensive experience of producing recovery plans and leading testing activities Excellent verbal and written communication skills, with a proven ability to engage a wide audience Excellent planning and co-ordination skills with an ability to negotiate and influence technical and business personnel Experience of Project management gained from working within projects and leading projects or work streams It would also be nice for you to have: Strong technical background in Intel hardware Strong technical background in Virtualization Platforms Strong technical background in data centre infrastructure and configuration Open systems expertise Please Apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Contract Solutions Architect - Integration focus - £525 per day (Inside IR35) We are recruiting for a growing organisation seeking a Contract Solutions Architect (inside IR35) with 50/50 hybrid working based in London or Ipswich for 4 months initially. As a contract solutions architect you will be focused on application integration. The role requires an experienced candidate who has proven ability in setting up integration platforms (IPaaS) where you will continue to contribute to develop and maintain architectural principles, standards, and patterns for the company. Key Accountabilities Design solutions and oversee implementations to deliver strategic IT goals; Deliver short-term tactical plans for managing and maintaining corporate systems and software; Ensure that proposed solutions and existing IT components are aligned with organisational goals and objectives; Architect, implement and oversee all activities related to the integration of software programs, applications, and third-party solutions as required to meet the business and technical requirements; Provide architectural expertise, direction, and assistance to wider IT team; Contribute towards the Development, documentation, and communication of plans for investing in architecture, including analysis of IT application and infrastructure portfolio and cost reduction opportunities; Contribute to document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives; Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans; Collaborate with relevant stakeholders to refine/define business and non-functional requirements, scope of the IT projects; Collaborate with business analysts to model business and systems processes based on findings through use case scenarios, workflow diagrams, and data models; Skills & experience Experience in developing strategic systems architecture plans; Experience in developing SaaS, PaaS, IaaS solutions; Experience in systems and network design and development; Strong understanding of information processing principles and practices; Technical knowledge of modern software, protocols, and standards, including Cloud based services; Knowledge of software/system evaluation principles and practices; Experience in using tools to develop artefacts, including Visio, MS Office Products, etc.; Have an ability to translate business requirements into technical specifications; Have attention to detail and ability to QA own and other team member's work; Can make and guide effective decisions, explaining clearly how the decision has been reached; Be aware of and keep up to date with evolving technologies and architectural practices; Know how to ensure that risks associated with deployment are adequately understood and documented; Experience with information and application security concepts, mechanisms, and tools; Awareness of end-user computing and collaborative technologies
Nov 05, 2021
Contractor
Contract Solutions Architect - Integration focus - £525 per day (Inside IR35) We are recruiting for a growing organisation seeking a Contract Solutions Architect (inside IR35) with 50/50 hybrid working based in London or Ipswich for 4 months initially. As a contract solutions architect you will be focused on application integration. The role requires an experienced candidate who has proven ability in setting up integration platforms (IPaaS) where you will continue to contribute to develop and maintain architectural principles, standards, and patterns for the company. Key Accountabilities Design solutions and oversee implementations to deliver strategic IT goals; Deliver short-term tactical plans for managing and maintaining corporate systems and software; Ensure that proposed solutions and existing IT components are aligned with organisational goals and objectives; Architect, implement and oversee all activities related to the integration of software programs, applications, and third-party solutions as required to meet the business and technical requirements; Provide architectural expertise, direction, and assistance to wider IT team; Contribute towards the Development, documentation, and communication of plans for investing in architecture, including analysis of IT application and infrastructure portfolio and cost reduction opportunities; Contribute to document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives; Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans; Collaborate with relevant stakeholders to refine/define business and non-functional requirements, scope of the IT projects; Collaborate with business analysts to model business and systems processes based on findings through use case scenarios, workflow diagrams, and data models; Skills & experience Experience in developing strategic systems architecture plans; Experience in developing SaaS, PaaS, IaaS solutions; Experience in systems and network design and development; Strong understanding of information processing principles and practices; Technical knowledge of modern software, protocols, and standards, including Cloud based services; Knowledge of software/system evaluation principles and practices; Experience in using tools to develop artefacts, including Visio, MS Office Products, etc.; Have an ability to translate business requirements into technical specifications; Have attention to detail and ability to QA own and other team member's work; Can make and guide effective decisions, explaining clearly how the decision has been reached; Be aware of and keep up to date with evolving technologies and architectural practices; Know how to ensure that risks associated with deployment are adequately understood and documented; Experience with information and application security concepts, mechanisms, and tools; Awareness of end-user computing and collaborative technologies
A leading IT Infrastructure & Services Consultancy seeks a Technical Business Analyst for a 3 month contract, Inside IR35 The BA will be Supporting the Information Services and Information Assurance Teams in strategic security projects focusing on patching a vulnerability management. Responsibilities Produce timelines and issues logs Analysis of workload and performance Risk Log Management - Drive standardisation and centralisation of patching and vulnerability activities Discovery & Analysis Reporting Provide verbal and written updates to stakeholders at all levels General skillset:- Ability to analyse large volumes of data, comfortable with MS Excel data analysis pivot tables etc. Familiarity with Power BI data analysis / data visualization Good MS Word skillset - eg. creating document templates eg. to assist with creation of patching runbooks MS PowerPoint skillset - ability to create content rich reporting for senior execs MS Visio skillset eg. to create process flow diagrams Good comms skills - comfortable talking to people up and down the chain - tech team members to senior service / application owners Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 07, 2021
Contractor
A leading IT Infrastructure & Services Consultancy seeks a Technical Business Analyst for a 3 month contract, Inside IR35 The BA will be Supporting the Information Services and Information Assurance Teams in strategic security projects focusing on patching a vulnerability management. Responsibilities Produce timelines and issues logs Analysis of workload and performance Risk Log Management - Drive standardisation and centralisation of patching and vulnerability activities Discovery & Analysis Reporting Provide verbal and written updates to stakeholders at all levels General skillset:- Ability to analyse large volumes of data, comfortable with MS Excel data analysis pivot tables etc. Familiarity with Power BI data analysis / data visualization Good MS Word skillset - eg. creating document templates eg. to assist with creation of patching runbooks MS PowerPoint skillset - ability to create content rich reporting for senior execs MS Visio skillset eg. to create process flow diagrams Good comms skills - comfortable talking to people up and down the chain - tech team members to senior service / application owners Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Security Analyst required to work for a Government department. This is an initial 12-month contract, paying £560 a day, inside IR35, hybrid working with at least 2 days a week in the London based office. Key Responsibilities: *Advice and support Business Managers, Senior Risk Owners and the Executive Team within Digital to ensure effective security risk measures are in place on delivery. *Ensure that all first line risk managers identify, assess and report all security risks and vulnerabilities and that incidents are actioned. *Ensuring consistency in approach for the delivery of risk-informed decisions regarding current and future security investments *Ensure consistency to protect the Department's assets and transform the Department's security architecture. *Highlight the strengths and weaknesses of security risk controls across the Department. *Manage the identification, assessment and remediation of security risks across the business, and the risk management lifecycle. *Work with business and technology stakeholders to develop, update or review security risk assessments and security risk management plans, providing a holistic and strategic view of delivery as required. *Work closely with internal and external stakeholders, to identify threats, vulnerabilities and how the resilience of the IT Infrastructure can be improved. *Identify, assess and measure emerging security risks and report to programme and senior stakeholders based on current trends and issues across Digital and the external environment. *Undertake Controls testing of counter measures to provide added assurance and feed results back into the risk assessment. *Mentor, support, supervise, knowledge transfer and line manage junior members of the team. Essential Skills / Criteria: *Governance, Risk and Compliance Professional (GRCP) qualification. *Certified in Risk and Information Systems Controls (CRISC) or equivalent risk management qualifications *Proven knowledge of risk management - identification, assessment, risk response and mitigation, control monitoring and reporting. * *ISO27005 Certified ISMS Risk Management (CIS RM) qualification (ISO 17024-certificated) *Experience of undertaking information assurance reviews such as ISO27001 assurance. *Certified Information Systems Security Manager (CISSP) or an equivalent security qualification. *Certified Information Security Manager (CISM) or an equivalent security qualification. Desirable Skills: *SC Clearance Please apply should you meet the above criteria. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://en-gb/candidate-privacy
Oct 07, 2021
Contractor
Security Analyst required to work for a Government department. This is an initial 12-month contract, paying £560 a day, inside IR35, hybrid working with at least 2 days a week in the London based office. Key Responsibilities: *Advice and support Business Managers, Senior Risk Owners and the Executive Team within Digital to ensure effective security risk measures are in place on delivery. *Ensure that all first line risk managers identify, assess and report all security risks and vulnerabilities and that incidents are actioned. *Ensuring consistency in approach for the delivery of risk-informed decisions regarding current and future security investments *Ensure consistency to protect the Department's assets and transform the Department's security architecture. *Highlight the strengths and weaknesses of security risk controls across the Department. *Manage the identification, assessment and remediation of security risks across the business, and the risk management lifecycle. *Work with business and technology stakeholders to develop, update or review security risk assessments and security risk management plans, providing a holistic and strategic view of delivery as required. *Work closely with internal and external stakeholders, to identify threats, vulnerabilities and how the resilience of the IT Infrastructure can be improved. *Identify, assess and measure emerging security risks and report to programme and senior stakeholders based on current trends and issues across Digital and the external environment. *Undertake Controls testing of counter measures to provide added assurance and feed results back into the risk assessment. *Mentor, support, supervise, knowledge transfer and line manage junior members of the team. Essential Skills / Criteria: *Governance, Risk and Compliance Professional (GRCP) qualification. *Certified in Risk and Information Systems Controls (CRISC) or equivalent risk management qualifications *Proven knowledge of risk management - identification, assessment, risk response and mitigation, control monitoring and reporting. * *ISO27005 Certified ISMS Risk Management (CIS RM) qualification (ISO 17024-certificated) *Experience of undertaking information assurance reviews such as ISO27001 assurance. *Certified Information Systems Security Manager (CISSP) or an equivalent security qualification. *Certified Information Security Manager (CISM) or an equivalent security qualification. Desirable Skills: *SC Clearance Please apply should you meet the above criteria. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://en-gb/candidate-privacy
La Fosse Associates are partnered with a client who are looking to recruit an Infrastructure Architect into their team. This role will be based in Birmingham and they're looking for 1-2 days a week in the office. £600-£700 per day, initial 6 month contract and inside IR35. The role will initially be mainly working networking and infrastructure area but may not be solely limited to that area. It will involve working closely with stakeholders, project managers, business analysts, suppliers, development teams and support teams to translate the business requirements into deliverable end to end solutions. Essential: At least 5 years working experience in one or multiple IT areas. Experience of developing cloud-hosted solutions and their associated security requirements. A self-motivated professional with personality and enthusiasm for delivering value to the firm. An ability to identify and own technical challenges and lead efforts to overcome these. Knowledge of project delivery cycles and frameworks. Understanding of Quality. Technology Experience: Project delivery cycles and methodologies such as Agile Designing of SAAS solutions Good Networking and infrastructure knowledge/background Microsoft Windows (Desktop and Server), Azure, SharePoint Online, Office 365 With a knowledge of and enthusiasm to learn more about new products.
Sep 15, 2021
Contractor
La Fosse Associates are partnered with a client who are looking to recruit an Infrastructure Architect into their team. This role will be based in Birmingham and they're looking for 1-2 days a week in the office. £600-£700 per day, initial 6 month contract and inside IR35. The role will initially be mainly working networking and infrastructure area but may not be solely limited to that area. It will involve working closely with stakeholders, project managers, business analysts, suppliers, development teams and support teams to translate the business requirements into deliverable end to end solutions. Essential: At least 5 years working experience in one or multiple IT areas. Experience of developing cloud-hosted solutions and their associated security requirements. A self-motivated professional with personality and enthusiasm for delivering value to the firm. An ability to identify and own technical challenges and lead efforts to overcome these. Knowledge of project delivery cycles and frameworks. Understanding of Quality. Technology Experience: Project delivery cycles and methodologies such as Agile Designing of SAAS solutions Good Networking and infrastructure knowledge/background Microsoft Windows (Desktop and Server), Azure, SharePoint Online, Office 365 With a knowledge of and enthusiasm to learn more about new products.
Spectrum IT are working with an international Supply Chain & Logistics business to recruit a Contract IT Project Manager (Inside IR35). This is an initial 4 Month contract to support multiple business critical IT projects of varying size, these include but are not limited to a cloud migration, IT system upgrades and security/regulatory activities. Please note this is a hybrid working role, candidates must be within commuting distance of Southampton for some onsite/office visits and meetings each week. As the Project Manager you will work with Business Analysts, Quality Analysts and IT Development/Infrastructure Teams to support critical projects. You will also liaise with both internal and external (3rd party) stakeholders and vendors for project planning and delivery. Responsibilities: Responsible for end to end IT project delivery: from discovery, initiation and planning through to execution, monitoring, controlling, rollout, and post implementation support Prepare detailed project plans for all phases of the IT project and program Responsible for internal and external stakeholder management, including cross functional business units, senior management, and 3rd party suppliers Engage and work with project stakeholders to confirm project delivery requirements, providing project reporting, support decision making, develop effective working relationship, influence and negotiate delivery approach where appropriate Manage and control business analysis and system testing functions Provide project reporting, facilitate analysis workshops, checkpoint meetings, and direct software release/deployment effort Actively involved in Requirement Analysis and Quality Control process Responsible for post implementation support and ongoing project related technical queries management Participate actively at Scrum Development meetings / Sprint Planning Experience / Skills: IT project management experience Previous cloud migration experience Solid experience across the full project management and software development life cycle Good technical background & understanding for IT/Software development projects Experience working in a team-oriented collaborative environment Waterfall, Agile (or Hybrid) project management methodology Scrum development approach Knowledge of JIRA and Confluence (desirable) Strategic influencing and negotiation skills Excellent client-facing and internal stakeholders communication skills Experience in logistic industries (highly advantageous)
Sep 15, 2021
Contractor
Spectrum IT are working with an international Supply Chain & Logistics business to recruit a Contract IT Project Manager (Inside IR35). This is an initial 4 Month contract to support multiple business critical IT projects of varying size, these include but are not limited to a cloud migration, IT system upgrades and security/regulatory activities. Please note this is a hybrid working role, candidates must be within commuting distance of Southampton for some onsite/office visits and meetings each week. As the Project Manager you will work with Business Analysts, Quality Analysts and IT Development/Infrastructure Teams to support critical projects. You will also liaise with both internal and external (3rd party) stakeholders and vendors for project planning and delivery. Responsibilities: Responsible for end to end IT project delivery: from discovery, initiation and planning through to execution, monitoring, controlling, rollout, and post implementation support Prepare detailed project plans for all phases of the IT project and program Responsible for internal and external stakeholder management, including cross functional business units, senior management, and 3rd party suppliers Engage and work with project stakeholders to confirm project delivery requirements, providing project reporting, support decision making, develop effective working relationship, influence and negotiate delivery approach where appropriate Manage and control business analysis and system testing functions Provide project reporting, facilitate analysis workshops, checkpoint meetings, and direct software release/deployment effort Actively involved in Requirement Analysis and Quality Control process Responsible for post implementation support and ongoing project related technical queries management Participate actively at Scrum Development meetings / Sprint Planning Experience / Skills: IT project management experience Previous cloud migration experience Solid experience across the full project management and software development life cycle Good technical background & understanding for IT/Software development projects Experience working in a team-oriented collaborative environment Waterfall, Agile (or Hybrid) project management methodology Scrum development approach Knowledge of JIRA and Confluence (desirable) Strategic influencing and negotiation skills Excellent client-facing and internal stakeholders communication skills Experience in logistic industries (highly advantageous)
Title - Infrastructure Engineer/3rd Line (Azure) Duration - 3 months initially initially Location - Newport (5 days onsite) IR35 - Inside EXCLUSIVE OPPORTUNITY : Intelligent Resource is currently recruiting for multiple Infrastructure Engineers or 3rd Line engineers with Azure experience for one of their clients based in Newport (5 days onsite). On the client's instructions, due to the urgency, nature, and length of the assignment, the successful candidate must have current security clearance to a high level. The day job Provide technical design, implementation and support of infrastructure technologies. Key Responsibilities: Accept, diagnose, resolve or re-assign 3rd line tickets Create procedures and undertake knowledge transfer for Cloud Operations Analysts (1st Line) in order to allow for 1st Line resolution of tickets wherever possible Collaborate with the Customer's Development team in order to suggest improvements to the Cloud platform Work pattern will consist of a 7.5 hour daily shift rotation covering 7am-7pm Mon-Fri. Essential Skills The Infrastructure Engineer will have good working knowledge of their technology area. Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods within their specialist area. Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects. Infrastructure skills covering administration, fault finding/diagnosis and fix. Experience within a customer support environment. Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel. Extensive work experience in infrastructure Management and/or Cloud. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
Sep 09, 2021
Contractor
Title - Infrastructure Engineer/3rd Line (Azure) Duration - 3 months initially initially Location - Newport (5 days onsite) IR35 - Inside EXCLUSIVE OPPORTUNITY : Intelligent Resource is currently recruiting for multiple Infrastructure Engineers or 3rd Line engineers with Azure experience for one of their clients based in Newport (5 days onsite). On the client's instructions, due to the urgency, nature, and length of the assignment, the successful candidate must have current security clearance to a high level. The day job Provide technical design, implementation and support of infrastructure technologies. Key Responsibilities: Accept, diagnose, resolve or re-assign 3rd line tickets Create procedures and undertake knowledge transfer for Cloud Operations Analysts (1st Line) in order to allow for 1st Line resolution of tickets wherever possible Collaborate with the Customer's Development team in order to suggest improvements to the Cloud platform Work pattern will consist of a 7.5 hour daily shift rotation covering 7am-7pm Mon-Fri. Essential Skills The Infrastructure Engineer will have good working knowledge of their technology area. Good working knowledge and experience of associated infrastructure engineering tools, techniques, methods within their specialist area. Demonstrable experience of working as an Infrastructure Engineer on small or medium sized software engineering projects. Infrastructure skills covering administration, fault finding/diagnosis and fix. Experience within a customer support environment. Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel. Extensive work experience in infrastructure Management and/or Cloud. Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.