Employer description: At Blackpool and The Fylde College we are very proud of the fact that we rank in the top 3% of further education colleges in England, but we're even prouder of the achievements of our students and our amazing team who help to make it happen. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Key responsibility: Providing outstanding support and customer service to all B&FC stakeholders. Principal Duties: Triaging incoming incidents, requests, changes and problems in the IT service management system, ensuring that information held is accurately updated, maintained and actioned appropriately. Troubleshooting incidents through to resolution; escalating where necessary. Providing IT support to employees and students in a first and second-line capacity. Resolving IT incidents. Conducting standard IT changes. Conducting proactive and reactive maintenance, including asset management audits. To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests, or planned changes. Assisting with IT procurement sourcing activities where required. What we are looking for: Essential skills and experience: Experience of using the Windows 10/11 operating system and common applications such as Microsoft Office, MS Teams, Microsoft 365. Excellent communication skills, telephone manner and customer service skills. Good IT skills to include MS Office and MS Teams. Logical troubleshooting skills. Knowledge and ability to adhere to basic health and safety working practices including, but not limited to, manual handling and DSE Willingness to undertake further training, staff development and ongoing professional development. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5hrs a week: Willingness to participate in the IT support rota that covers 08:30-19:00. Individuals will need to be flexible to accommodate and may be based at either main campus according to business needs. Rewards package: Apprentice Scale (£14,917 per annum) Access to Government or Teachers Pension Scheme Benefits: Generous annual leave entitlement of 30, 35 or 42 days (dependent on contract), plus bank holidays Sports facilities, including a fully-equipped gym (Bispham Campus) Flexible working hours Free 'healthy' breakfast - (dependent on campus) Cycle to work scheme Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 02, 2024
Full time
Employer description: At Blackpool and The Fylde College we are very proud of the fact that we rank in the top 3% of further education colleges in England, but we're even prouder of the achievements of our students and our amazing team who help to make it happen. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Key responsibility: Providing outstanding support and customer service to all B&FC stakeholders. Principal Duties: Triaging incoming incidents, requests, changes and problems in the IT service management system, ensuring that information held is accurately updated, maintained and actioned appropriately. Troubleshooting incidents through to resolution; escalating where necessary. Providing IT support to employees and students in a first and second-line capacity. Resolving IT incidents. Conducting standard IT changes. Conducting proactive and reactive maintenance, including asset management audits. To ensure that IT security implications are fully prioritised, whether arising via BAU, incidents, service requests, or planned changes. Assisting with IT procurement sourcing activities where required. What we are looking for: Essential skills and experience: Experience of using the Windows 10/11 operating system and common applications such as Microsoft Office, MS Teams, Microsoft 365. Excellent communication skills, telephone manner and customer service skills. Good IT skills to include MS Office and MS Teams. Logical troubleshooting skills. Knowledge and ability to adhere to basic health and safety working practices including, but not limited to, manual handling and DSE Willingness to undertake further training, staff development and ongoing professional development. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5hrs a week: Willingness to participate in the IT support rota that covers 08:30-19:00. Individuals will need to be flexible to accommodate and may be based at either main campus according to business needs. Rewards package: Apprentice Scale (£14,917 per annum) Access to Government or Teachers Pension Scheme Benefits: Generous annual leave entitlement of 30, 35 or 42 days (dependent on contract), plus bank holidays Sports facilities, including a fully-equipped gym (Bispham Campus) Flexible working hours Free 'healthy' breakfast - (dependent on campus) Cycle to work scheme Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. Vacancy Description: setting up and troubleshooting of VPN's /NAT Routing/Rule based Policies; planning and implementation of changes following strict change control procedures; monitoring health status of gateways and reacting to issues; monitoring backup status of all managed service assets troubleshooting issues that are reported dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; some Level 1 SOC alerts. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Networking and Firewalls; excellent communication skills, both written and verbal; a self-starter with an ability to work productively in a remote working environment; an inquisitive approach to work, with an understanding of when to try to solve problems, when to ask questions and when to provide status updates; decent understanding in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); experience/knowledge of the IT sector would be a plus. Personal Qualities: team player fun Attitude ability to adapt and learn fast Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. free Gym onsite constant interactive events within the business Future Prospects: availability to attend our next company meeting/Event, 19th/20th June 2024, and subsequent company meetings: Salary will package will grow rapidly with apprenticeship completion Chance for promotions whilst working closely with Line managers Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 02, 2024
Full time
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. Vacancy Description: setting up and troubleshooting of VPN's /NAT Routing/Rule based Policies; planning and implementation of changes following strict change control procedures; monitoring health status of gateways and reacting to issues; monitoring backup status of all managed service assets troubleshooting issues that are reported dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; some Level 1 SOC alerts. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Networking and Firewalls; excellent communication skills, both written and verbal; a self-starter with an ability to work productively in a remote working environment; an inquisitive approach to work, with an understanding of when to try to solve problems, when to ask questions and when to provide status updates; decent understanding in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); experience/knowledge of the IT sector would be a plus. Personal Qualities: team player fun Attitude ability to adapt and learn fast Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. free Gym onsite constant interactive events within the business Future Prospects: availability to attend our next company meeting/Event, 19th/20th June 2024, and subsequent company meetings: Salary will package will grow rapidly with apprenticeship completion Chance for promotions whilst working closely with Line managers Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: One IT Services and Solutions is a Stockton-based company providing advice, support and guidance to Headteachers, Principals and other school-based staff for the development and support of ICT-based provision within their schools. Overview: As an apprentice you will be allocated to one of 3 technical teams and work with experienced technicians who will mentor you on a daily basis. You will be provided with various items of equipment, Mobile Phone, Laptop and/or PC to allow you to fulfil the requirements of the role as well as being provided adequate time and resources to fulfil all your training requirements. Purpose of the job: To be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Primary responsibilities: will include, but not be limited to: Be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end user hardware, software and associated services, from installation through to disposal. Provide advice and guidance to schools on all server, network and end user related matters, including testing procedures. Comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. Take reasonable care of your own health and safety and co-operate with management, as far as is necessary, to enable compliance with One IT's health and safety policies. Principal Responsibilities: Assist in providing effective ICT support to schools. Contribute to small and large-scale ICT projects. Provide guidance to schools on server, network, and end-user matters. One IT Services & Solutions provide IT support by means of offering pre-arranged support visits as well as help-desk support. Bespoke support arrangements can be agreed with individual schools, businesses and charities. What we are looking for: Essential: Having a full driving licence and your own vehicle is required - as the role involves travel to client sites. Desired skills: Excellent communicator Excellent telephone manner Excellent team player by providing assistance and support to colleagues in IT-related matters Ensure that a high level of customer service and support is provided to all internal and external customers Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Salary Increase The company may your milege Team activities Candidates will have the potential to develop their experience in all aspects of IT including networking, working with and configuring switches and the latest Wi-Fi solutions, as well as servers and a multitude of desktop, mobile devices operating systems and software. Future prospects: Training progression to next level Full time position Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: One IT Services and Solutions is a Stockton-based company providing advice, support and guidance to Headteachers, Principals and other school-based staff for the development and support of ICT-based provision within their schools. Overview: As an apprentice you will be allocated to one of 3 technical teams and work with experienced technicians who will mentor you on a daily basis. You will be provided with various items of equipment, Mobile Phone, Laptop and/or PC to allow you to fulfil the requirements of the role as well as being provided adequate time and resources to fulfil all your training requirements. Purpose of the job: To be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Primary responsibilities: will include, but not be limited to: Be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end user hardware, software and associated services, from installation through to disposal. Provide advice and guidance to schools on all server, network and end user related matters, including testing procedures. Comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. Take reasonable care of your own health and safety and co-operate with management, as far as is necessary, to enable compliance with One IT's health and safety policies. Principal Responsibilities: Assist in providing effective ICT support to schools. Contribute to small and large-scale ICT projects. Provide guidance to schools on server, network, and end-user matters. One IT Services & Solutions provide IT support by means of offering pre-arranged support visits as well as help-desk support. Bespoke support arrangements can be agreed with individual schools, businesses and charities. What we are looking for: Essential: Having a full driving licence and your own vehicle is required - as the role involves travel to client sites. Desired skills: Excellent communicator Excellent telephone manner Excellent team player by providing assistance and support to colleagues in IT-related matters Ensure that a high level of customer service and support is provided to all internal and external customers Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Salary Increase The company may your milege Team activities Candidates will have the potential to develop their experience in all aspects of IT including networking, working with and configuring switches and the latest Wi-Fi solutions, as well as servers and a multitude of desktop, mobile devices operating systems and software. Future prospects: Training progression to next level Full time position Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: 23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 01, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: 23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing technical IT support to staff using IT equipment. Job Title: IT Technician Apprentice Pay: 15,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds (Central) Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems First line support to staff advising and resolving issues To assist with installing, operating and maintaining network services and devices Provision of hardware and software support for all computers and mobile devices Management of user accounts, including resetting passwords, updating printer credit and wireless access requests Keeping the ICT facilities in full working order including providing paper and toner for printers Assist in the installation and maintenance of software and applications Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 01, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing technical IT support to staff using IT equipment. Job Title: IT Technician Apprentice Pay: 15,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Leeds (Central) Training Provided : Level 3 ICT apprenticeship standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems First line support to staff advising and resolving issues To assist with installing, operating and maintaining network services and devices Provision of hardware and software support for all computers and mobile devices Management of user accounts, including resetting passwords, updating printer credit and wireless access requests Keeping the ICT facilities in full working order including providing paper and toner for printers Assist in the installation and maintenance of software and applications Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Get Staffed Online Recruitment Limited
Bradford, Yorkshire
IT Technician Our client is looking for a keen and ambitious IT Apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems. Training will be provided as well as access to a variety of different systems to learn. Our client: Provides an array of managed IT services to all types of business. Their detailed service portfolio enables them to be a Managed Service Provider (MSP), a Value-Added-Reseller (VAR) and an IT Solutions Provider. Many small to medium sized businesses can make considerable savings by using their managed IT services. Their approach is proactive - often spotting issues before the client is even aware of them. The role: Possible start date: 20.05.2024 Monday - Friday: Working hours to be discussed in interview Total hours per week: 37.5 Daily duties: Assisting with IT Support and Engineering. Logging issues via a ticketing system. Checking back-ups and anti-viruses are up to date. Helpdesk support. The training you will receive: Level 3 ICT Qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: The role offers long-term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Personal Skills required: Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Useful Experience: The preferred candidate will have some experience with any of the following: Microsoft Office 365. Microsoft Windows 10 & 11. Things to consider: Please ensure you have researched the role, the location of the employer and are able to travel easily. Due to the location of our client's office, a driver's licence and car would be beneficial. Proof of eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and will be asked to attend an information, advice, and guidance session. The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
May 01, 2024
Full time
IT Technician Our client is looking for a keen and ambitious IT Apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems. Training will be provided as well as access to a variety of different systems to learn. Our client: Provides an array of managed IT services to all types of business. Their detailed service portfolio enables them to be a Managed Service Provider (MSP), a Value-Added-Reseller (VAR) and an IT Solutions Provider. Many small to medium sized businesses can make considerable savings by using their managed IT services. Their approach is proactive - often spotting issues before the client is even aware of them. The role: Possible start date: 20.05.2024 Monday - Friday: Working hours to be discussed in interview Total hours per week: 37.5 Daily duties: Assisting with IT Support and Engineering. Logging issues via a ticketing system. Checking back-ups and anti-viruses are up to date. Helpdesk support. The training you will receive: Level 3 ICT Qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: The role offers long-term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Personal Skills required: Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Useful Experience: The preferred candidate will have some experience with any of the following: Microsoft Office 365. Microsoft Windows 10 & 11. Things to consider: Please ensure you have researched the role, the location of the employer and are able to travel easily. Due to the location of our client's office, a driver's licence and car would be beneficial. Proof of eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and will be asked to attend an information, advice, and guidance session. The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
Get Staffed Online Recruitment Limited
High Wycombe, Buckinghamshire
IT Support Technician An exciting opportunity has arisen for an IT Support Technician Apprentice to join our client's team. Our client: Fast, reliable service for Supermicro Servers, Storage and Edge Computing. Based in High Wycombe, our client was founded in 2010 and have steadily grown to become a thriving, multimillion-pound business. The role: Possible start date: 03.06.2024 Monday to Friday - TBC at interview Total working hours: 35 Our client's busy office currently has an opportunity for a professional individual to fill the role of IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test, and manage client orders. They are looking for a well-rounded character who can work well within an office environment and deal with pressure for meeting deadlines. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, and computer components. In addition to this apprenticeship, you will also undertake a number of Intel online training modules to further supplement your learning. This role is mainly office based but may require you to travel with or without another team member to client's facilities to install, fix, and troubleshoot systems. Your duties and responsibilities in this role will consist of: System integration - build system/s to client's order spec. System Testing - Validating system/s are in working order by means of software testing. Installation and setup of operating system, if required. Update newly integrated hardware to the latest firmware revisions. Configuration of system settings as per client's instructions. Providing telephone and email support for their customers. On-site support including installation and troubleshooting of systems. Logistics - Arrange shipment labels and packaging. The training you will receive: Level 3 ICT qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Benefits: Performance bonuses Paid Overtime Reduced cost Gym membership - Free after 2 years of employment Free Parking provided - on or off site Flexible working hours should circumstance's change Holiday roll over - carry over unused holiday Prospects: The role offers long term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication skills IT skills Attention to detail Team working Interest in IT Excel Fast Learner Good time Management The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
May 01, 2024
Full time
IT Support Technician An exciting opportunity has arisen for an IT Support Technician Apprentice to join our client's team. Our client: Fast, reliable service for Supermicro Servers, Storage and Edge Computing. Based in High Wycombe, our client was founded in 2010 and have steadily grown to become a thriving, multimillion-pound business. The role: Possible start date: 03.06.2024 Monday to Friday - TBC at interview Total working hours: 35 Our client's busy office currently has an opportunity for a professional individual to fill the role of IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test, and manage client orders. They are looking for a well-rounded character who can work well within an office environment and deal with pressure for meeting deadlines. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, and computer components. In addition to this apprenticeship, you will also undertake a number of Intel online training modules to further supplement your learning. This role is mainly office based but may require you to travel with or without another team member to client's facilities to install, fix, and troubleshoot systems. Your duties and responsibilities in this role will consist of: System integration - build system/s to client's order spec. System Testing - Validating system/s are in working order by means of software testing. Installation and setup of operating system, if required. Update newly integrated hardware to the latest firmware revisions. Configuration of system settings as per client's instructions. Providing telephone and email support for their customers. On-site support including installation and troubleshooting of systems. Logistics - Arrange shipment labels and packaging. The training you will receive: Level 3 ICT qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Benefits: Performance bonuses Paid Overtime Reduced cost Gym membership - Free after 2 years of employment Free Parking provided - on or off site Flexible working hours should circumstance's change Holiday roll over - carry over unused holiday Prospects: The role offers long term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication skills IT skills Attention to detail Team working Interest in IT Excel Fast Learner Good time Management The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
Employer description: The Park Academies Trust is an established family of schools committed to enhancing the lives of the children we serve. We are a family of schools that believe in 'collaboration not competition', together we are stronger and will be able to co-create the structures to ensure that all children regardless of background have the educational experience and opportunities we would want for our children. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship. Your purpose will be to provide a customer focussed, high quality and timely IT support service to Trust staff, pupils and visitors as required. Salary: £20,253 per annum. Key Accountabilities: Ensure that IT hardware across the curriculum areas of the Trust is at all times functional and ready for use in accordance with curriculum requirements through regular inspections of IT suites, printers and other hardware Undertake any repairs as required, seeking assistance from the Trust Network Manager and technical colleagues when necessary Provide technical problem solving on hardware and software issues to staff and pupils as appropriate Ensure that ICT equipment and workstations meet the requirements of health and safety legislation Manage the helpdesk and tickets, escalating to the Trust Network Manager where necessary Set up and take down audio visual equipment, laptops and conferencing equipment when booked or as necessary Change passwords and User accounts as directed by the policies of the Trust and as requested by the Trust Network Manager Undertake tasks as appropriate and defined by the Trust Network Manager or Director of IT No job description can be exhaustive, and the duties may alter in practice over time, as is the nature of IT. The post holder is expected to use their professional judgement to ensure that the role continues to evolve and develop in line with the Trust's changing requirements. Location: The IT Support team is a central service of The Park Academies Trust. As such there may be a requirement to work in other locations as part of Trust activities. Initially however, Abbey Park School SN25 2ND or Highworth Warneford School. SN6 7BZ will be your primary place of work. Job Scope: The post is an apprentice position, meaning you will have a demonstrable minimum knowledge of your IT skills, as well as a visible passion to learn more and grow with the Trust. This role can be physically demanding requiring manual handling and working around and under desks when the job requires. What we are looking for: Essential knowledge & experience: Experience of the use of a range of IT equipment and applications Demonstrable working knowledge of the components of a PC, and how to troubleshoot Approachable and able to communicate well with people of all backgrounds and ages Be approachable and available to all staff to assist them to make the greatest use of IT to deliver lessons Safeguarding - Children & Vulnerable Adults: This organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Staff must work in accordance with the South West Child Protection procedures and Child Protection/Safeguarding Policy and understand their role within that Policy. An Enhanced DBS check will be required. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Benefits: Free parking Salary Sacrifice purchasing of technology, electric cars and bikes 24/7 Doctor Care anywhere access Discount on gym memberships across Swindon Access to monthly discount deals for major retailers Future prospects: Our Apprentices are often offered permanent contracts with the Trust on the successful completion of the programme but there are also opportunities for other employment or further apprenticeships elsewhere. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: The Park Academies Trust is an established family of schools committed to enhancing the lives of the children we serve. We are a family of schools that believe in 'collaboration not competition', together we are stronger and will be able to co-create the structures to ensure that all children regardless of background have the educational experience and opportunities we would want for our children. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship. Your purpose will be to provide a customer focussed, high quality and timely IT support service to Trust staff, pupils and visitors as required. Salary: £20,253 per annum. Key Accountabilities: Ensure that IT hardware across the curriculum areas of the Trust is at all times functional and ready for use in accordance with curriculum requirements through regular inspections of IT suites, printers and other hardware Undertake any repairs as required, seeking assistance from the Trust Network Manager and technical colleagues when necessary Provide technical problem solving on hardware and software issues to staff and pupils as appropriate Ensure that ICT equipment and workstations meet the requirements of health and safety legislation Manage the helpdesk and tickets, escalating to the Trust Network Manager where necessary Set up and take down audio visual equipment, laptops and conferencing equipment when booked or as necessary Change passwords and User accounts as directed by the policies of the Trust and as requested by the Trust Network Manager Undertake tasks as appropriate and defined by the Trust Network Manager or Director of IT No job description can be exhaustive, and the duties may alter in practice over time, as is the nature of IT. The post holder is expected to use their professional judgement to ensure that the role continues to evolve and develop in line with the Trust's changing requirements. Location: The IT Support team is a central service of The Park Academies Trust. As such there may be a requirement to work in other locations as part of Trust activities. Initially however, Abbey Park School SN25 2ND or Highworth Warneford School. SN6 7BZ will be your primary place of work. Job Scope: The post is an apprentice position, meaning you will have a demonstrable minimum knowledge of your IT skills, as well as a visible passion to learn more and grow with the Trust. This role can be physically demanding requiring manual handling and working around and under desks when the job requires. What we are looking for: Essential knowledge & experience: Experience of the use of a range of IT equipment and applications Demonstrable working knowledge of the components of a PC, and how to troubleshoot Approachable and able to communicate well with people of all backgrounds and ages Be approachable and available to all staff to assist them to make the greatest use of IT to deliver lessons Safeguarding - Children & Vulnerable Adults: This organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Staff must work in accordance with the South West Child Protection procedures and Child Protection/Safeguarding Policy and understand their role within that Policy. An Enhanced DBS check will be required. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Benefits: Free parking Salary Sacrifice purchasing of technology, electric cars and bikes 24/7 Doctor Care anywhere access Discount on gym memberships across Swindon Access to monthly discount deals for major retailers Future prospects: Our Apprentices are often offered permanent contracts with the Trust on the successful completion of the programme but there are also opportunities for other employment or further apprenticeships elsewhere. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
In order to apply for this apprenticeship, please apply via the link provided below. Do NOT apply to QA directly. About the Service: Staffordshire County Council is one of the largest local authorities in the UK with an ambitious vision for Staffordshire and its people. Achievement of that vision will be underpinned by the support of the County Council's Economy, Infrastructure and Skills Directorate (EIS). The vision for EIS is to help Staffordshire's economy grow, so that everyone has the opportunity of a good job and good prospects in a beautiful, safe, accessible, vibrant, cultural, prosperous, business friendly and sustainable county. Our Vision: An innovative, ambitious, and sustainable county, where everyone has the opportunity to prosper, be healthy and happy. Key Accountabilities: Providing system support to users of the National Client Caseload Information System (NCCIS). Providing support for staff users to identify and correct data issues; providing advice, guidance and support as needed. To run maintain and update reports used in the NCCIS database using crystal or other appropriate software. Assist in upgrades of the database. Create and work with a number of different file formats used in data transfer such as XML and CSV checking and amending errors and uploading files to relevant departments. You'll need: Maths and English GCSE's at grade 4-9/A-C, or equivalent. Good communication skills. Experience and confidence of using a range of ICT software programs. A 'can do' and flexible approach as sometimes things can change, and so you'll need to be able to prioritise work and manage your time. In order to apply for this apprenticeship, please apply via the link provided below. Do NOT apply to QA directly.
May 01, 2024
Full time
In order to apply for this apprenticeship, please apply via the link provided below. Do NOT apply to QA directly. About the Service: Staffordshire County Council is one of the largest local authorities in the UK with an ambitious vision for Staffordshire and its people. Achievement of that vision will be underpinned by the support of the County Council's Economy, Infrastructure and Skills Directorate (EIS). The vision for EIS is to help Staffordshire's economy grow, so that everyone has the opportunity of a good job and good prospects in a beautiful, safe, accessible, vibrant, cultural, prosperous, business friendly and sustainable county. Our Vision: An innovative, ambitious, and sustainable county, where everyone has the opportunity to prosper, be healthy and happy. Key Accountabilities: Providing system support to users of the National Client Caseload Information System (NCCIS). Providing support for staff users to identify and correct data issues; providing advice, guidance and support as needed. To run maintain and update reports used in the NCCIS database using crystal or other appropriate software. Assist in upgrades of the database. Create and work with a number of different file formats used in data transfer such as XML and CSV checking and amending errors and uploading files to relevant departments. You'll need: Maths and English GCSE's at grade 4-9/A-C, or equivalent. Good communication skills. Experience and confidence of using a range of ICT software programs. A 'can do' and flexible approach as sometimes things can change, and so you'll need to be able to prioritise work and manage your time. In order to apply for this apprenticeship, please apply via the link provided below. Do NOT apply to QA directly.
MBDA is a leading defence organisation.We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.Salary: £39,000 - £48,000 depending upon position and experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up to 15 additional days flexi leave depending on position Parental benefits including up to 26 weeks full pay for maternity, paternity, adoption, neonatal and shared parental leave Fantastic site facilities, including subsidised meals, free car parking Excellent career progression and development opportunities The Opportunity Due to exciting business growth, MBDA has a wide range of opportunities in our Manufacturing Test team across Operations and Engineering over the next 12 months. We have roles from Test Operators through to Principal Test Engineers and everything in-between. If you have qualifications and experience in electronic/electrical test we would be interested in you submitting your CV. Typical responsibilities include but are not limited to: Running automated test site (Operator) Performing manual test (Operator/Technician) Proofreading test instructions (Technicians) Authoring test instructions (Engineers) Diagnosing product faults (Engineers) Integrating new products into manufacturing (Principal Engineers) What we're looking for from you Essential: Qualifications in a STEM subject and/or an apprenticeship (as each role has different requirements please ensure your qualifications are present on your CV/covering letter). Experience of using both manual and automated test equipment. A good understanding of electrical/electronic measurement and test principles and test equipment. Good verbal and written communication skills, and knowing when to employ which. Proven analytical and problem solving skills, with strong attention to detail. Role Dependent: Knowledge of fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Experience in generation of test specifications, operator instructions and technical reports based on higher-level requirements. Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above.
May 01, 2024
Full time
MBDA is a leading defence organisation.We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.Salary: £39,000 - £48,000 depending upon position and experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up to 15 additional days flexi leave depending on position Parental benefits including up to 26 weeks full pay for maternity, paternity, adoption, neonatal and shared parental leave Fantastic site facilities, including subsidised meals, free car parking Excellent career progression and development opportunities The Opportunity Due to exciting business growth, MBDA has a wide range of opportunities in our Manufacturing Test team across Operations and Engineering over the next 12 months. We have roles from Test Operators through to Principal Test Engineers and everything in-between. If you have qualifications and experience in electronic/electrical test we would be interested in you submitting your CV. Typical responsibilities include but are not limited to: Running automated test site (Operator) Performing manual test (Operator/Technician) Proofreading test instructions (Technicians) Authoring test instructions (Engineers) Diagnosing product faults (Engineers) Integrating new products into manufacturing (Principal Engineers) What we're looking for from you Essential: Qualifications in a STEM subject and/or an apprenticeship (as each role has different requirements please ensure your qualifications are present on your CV/covering letter). Experience of using both manual and automated test equipment. A good understanding of electrical/electronic measurement and test principles and test equipment. Good verbal and written communication skills, and knowing when to employ which. Proven analytical and problem solving skills, with strong attention to detail. Role Dependent: Knowledge of fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Experience in generation of test specifications, operator instructions and technical reports based on higher-level requirements. Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above.
Summary Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don't need experience for this role, just loads of enthusiasm and a desire to learn. As an IT Apprentice, you will be working with a specific team of up to 7 members, learning from and assisting in a number of different areas, as well as having the opportunity for placements with other IT teams to gain relevant experience aligned to your Apprenticeship's knowledge, skills and behaviours. You will be helping to find innovative solutions to challenges and supporting our colleagues to deliver their work. We are looking for IT Solutions Technical Level 3 Apprenticeships to join our Hosting and Salesforce CRM teams. The Hosting apprentice will gain experience and provide assistance with technical operations within the Azure Cloud infrastructure, environments and products. The Salesforce/CRM apprentice will gain experience and provide assistance to the Salesforce Service Cloud, Experience Cloud and Database solutions. The ideal candidate would be enthusiastic and keen to learn about performing a technical and IT operational role. They will be able to demonstrate problem solving skills, a good communicator working with our third party suppliers and stakeholders, and has awareness of GDPR and Data Protection They have a basic knowledge about IT Technology Governance standards and can demonstrate basic ICT skills (Windows, Office 365 products/Mac products, Apps). They are keen to develop their understanding about the significance of testing as they will be required to support user or operational acceptance testing as required. For more information about our apprenticeship programme please click here: National Trust Jobs Apprenticeships. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal café available every day. What you'll be doing Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. ( IT Solutions Technician level 3) You'll attend, and prepare for, regular review meetings with your training provider, and be accountable for your own progression. You'll be required to complete mandatory e-learning, courses and training provided/ Can lead to an IT entry level role upon completion and/ or potentially further study at level 4. Who we're looking for In addition to the qualities listed in the role profile, we'd love to hear from you if you meet the following eligibility criteria by the start date of the role: A minimum of 5 GCSE's which must include English and Maths at grade C/4, functional skills level 2 or equivalent Aged 16 or over and have completed year 11 Not in full time education Living in England & have the right to work in the UK Able to travel to work location The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 01, 2024
Full time
Summary Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don't need experience for this role, just loads of enthusiasm and a desire to learn. As an IT Apprentice, you will be working with a specific team of up to 7 members, learning from and assisting in a number of different areas, as well as having the opportunity for placements with other IT teams to gain relevant experience aligned to your Apprenticeship's knowledge, skills and behaviours. You will be helping to find innovative solutions to challenges and supporting our colleagues to deliver their work. We are looking for IT Solutions Technical Level 3 Apprenticeships to join our Hosting and Salesforce CRM teams. The Hosting apprentice will gain experience and provide assistance with technical operations within the Azure Cloud infrastructure, environments and products. The Salesforce/CRM apprentice will gain experience and provide assistance to the Salesforce Service Cloud, Experience Cloud and Database solutions. The ideal candidate would be enthusiastic and keen to learn about performing a technical and IT operational role. They will be able to demonstrate problem solving skills, a good communicator working with our third party suppliers and stakeholders, and has awareness of GDPR and Data Protection They have a basic knowledge about IT Technology Governance standards and can demonstrate basic ICT skills (Windows, Office 365 products/Mac products, Apps). They are keen to develop their understanding about the significance of testing as they will be required to support user or operational acceptance testing as required. For more information about our apprenticeship programme please click here: National Trust Jobs Apprenticeships. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal café available every day. What you'll be doing Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. ( IT Solutions Technician level 3) You'll attend, and prepare for, regular review meetings with your training provider, and be accountable for your own progression. You'll be required to complete mandatory e-learning, courses and training provided/ Can lead to an IT entry level role upon completion and/ or potentially further study at level 4. Who we're looking for In addition to the qualities listed in the role profile, we'd love to hear from you if you meet the following eligibility criteria by the start date of the role: A minimum of 5 GCSE's which must include English and Maths at grade C/4, functional skills level 2 or equivalent Aged 16 or over and have completed year 11 Not in full time education Living in England & have the right to work in the UK Able to travel to work location The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive.Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers.Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. Vacancy Description: setting up and troubleshooting of VPN's /NAT Routing/Rule based Policies; planning and implementation of changes following strict change control procedures; monitoring health status of gateways and reacting to issues; monitoring backup status of all managed service assets troubleshooting issues that are reported dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; some Level 1 SOC alerts. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for ; Desirable Skills: We are looking for candidates with: an active interest in working in Networking and Firewalls; excellent communication skills, both written and verbal; a self-starter with an ability to work productively in a remote working environment; an inquisitive approach to work, with an understanding of when to try to solve problems, when to ask questions and when to provide status updates; decent understanding in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); experience/knowledge of the IT sector would be a plus. Personal Qualities: team player fun Attitude ability to adapt and learn fast Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. free Gym onsite constant interactive events within the business Future Prospects: availability to attend our next company meeting/Event, 19th/20th June 2024, and subsequent company meetings: Salary will package will grow rapidly with apprenticeship completion Chance for promotions whilst working closely with Line managers Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 27, 2024
Full time
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive.Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers.Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. Vacancy Description: setting up and troubleshooting of VPN's /NAT Routing/Rule based Policies; planning and implementation of changes following strict change control procedures; monitoring health status of gateways and reacting to issues; monitoring backup status of all managed service assets troubleshooting issues that are reported dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; some Level 1 SOC alerts. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for ; Desirable Skills: We are looking for candidates with: an active interest in working in Networking and Firewalls; excellent communication skills, both written and verbal; a self-starter with an ability to work productively in a remote working environment; an inquisitive approach to work, with an understanding of when to try to solve problems, when to ask questions and when to provide status updates; decent understanding in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); experience/knowledge of the IT sector would be a plus. Personal Qualities: team player fun Attitude ability to adapt and learn fast Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. free Gym onsite constant interactive events within the business Future Prospects: availability to attend our next company meeting/Event, 19th/20th June 2024, and subsequent company meetings: Salary will package will grow rapidly with apprenticeship completion Chance for promotions whilst working closely with Line managers Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 26, 2024
Full time
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
ICT Apprentice Location: Langley, Slough SL3 6DB Salary: £14K to 16K Annually Contract: Full Time, Permanent Hours: Monday to Friday 08.30 - 17.30 Are you looking for a new and exciting challenge and consider yourself someone with all the technical know-how? Do you want the chance to work with other like-minded individuals and in turn achieve a Level 3 Information Communications Technician qualification? We have a fantastic opportunity for a computer literate and technically minded individual to join our team within Slough (Langley) ICT Apprentice- The Role: • Assisting with the management of support tickets through a platform • Dealing and learning the use of remote management platforms to complete real-time monitoring of the company's clients for both, system health and security (device updates and anti-virus) • Assisting with customer service including responding to all inbound support calls and emails and logging support tickets • Manage existing support tickets to ensure they are picked up by the team issues • Assist senior engineers with project work • Any other duties as requested by the directors ICT Apprentice- What we need from you: • Ability to diagnose and resolve basic technical issues, from either previous experience or as a hobby • Good understanding of computer systems, mobile devices, and technology products • Any Experience using Windows 10 Operating Systems, Microsoft Edge, and Microsoft Office products such as Word, Excel, PowerPoint, and Outlook Qualifications: • GCSEs Maths and English (A to C) Personal Qualities: • Organisational & planning skills, with good attention to detail • Excellent Communication Skills - written & verbal • Proactive attitude and a willingness to learn new skills • Able to work with minimal supervision Training to be Provided An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience. The pathway you will be following: A Support Technician As a result, you will achieve: Level 3 Information Communications Technician Future Prospects e-Careers encourages staff to grow and offers support for additional training and learning as well as a salary review annually, which all apprentices to date have experienced different levels of pay rise where there can be definitely more significant enhancements to salary depending on performance too. It would great if you had experience in the following: ICT, Information Communication Technician, IT, Support, Helpdesk, 1st Line Support, Customer Support, Internal Support, External Support, Troubleshoot, Troubleshooting, Support Technician, Technical, Tech, Technology, IT, Computing, Software, Computer, Windows, Microsoft, Outlook, Trainee, Training, Apprentice, Apprenticeship, Graduate If you feel you have the skills and experience to be successful within this role, click on APPLY no forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please!
Oct 05, 2021
Full time
ICT Apprentice Location: Langley, Slough SL3 6DB Salary: £14K to 16K Annually Contract: Full Time, Permanent Hours: Monday to Friday 08.30 - 17.30 Are you looking for a new and exciting challenge and consider yourself someone with all the technical know-how? Do you want the chance to work with other like-minded individuals and in turn achieve a Level 3 Information Communications Technician qualification? We have a fantastic opportunity for a computer literate and technically minded individual to join our team within Slough (Langley) ICT Apprentice- The Role: • Assisting with the management of support tickets through a platform • Dealing and learning the use of remote management platforms to complete real-time monitoring of the company's clients for both, system health and security (device updates and anti-virus) • Assisting with customer service including responding to all inbound support calls and emails and logging support tickets • Manage existing support tickets to ensure they are picked up by the team issues • Assist senior engineers with project work • Any other duties as requested by the directors ICT Apprentice- What we need from you: • Ability to diagnose and resolve basic technical issues, from either previous experience or as a hobby • Good understanding of computer systems, mobile devices, and technology products • Any Experience using Windows 10 Operating Systems, Microsoft Edge, and Microsoft Office products such as Word, Excel, PowerPoint, and Outlook Qualifications: • GCSEs Maths and English (A to C) Personal Qualities: • Organisational & planning skills, with good attention to detail • Excellent Communication Skills - written & verbal • Proactive attitude and a willingness to learn new skills • Able to work with minimal supervision Training to be Provided An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience. The pathway you will be following: A Support Technician As a result, you will achieve: Level 3 Information Communications Technician Future Prospects e-Careers encourages staff to grow and offers support for additional training and learning as well as a salary review annually, which all apprentices to date have experienced different levels of pay rise where there can be definitely more significant enhancements to salary depending on performance too. It would great if you had experience in the following: ICT, Information Communication Technician, IT, Support, Helpdesk, 1st Line Support, Customer Support, Internal Support, External Support, Troubleshoot, Troubleshooting, Support Technician, Technical, Tech, Technology, IT, Computing, Software, Computer, Windows, Microsoft, Outlook, Trainee, Training, Apprentice, Apprenticeship, Graduate If you feel you have the skills and experience to be successful within this role, click on APPLY no forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please!
Are you an enthusiastic all tech whiz, or an aspiring ICT support technician? Do you have a desire to help and support others with computer related issues? If so, then this could be the opportunity for you! Baltic apprenticeships are delighted to be working in partnership with F1 group Ltd, looking for their next ICT support technician apprentice...... click apply for full job details
Sep 13, 2021
Full time
Are you an enthusiastic all tech whiz, or an aspiring ICT support technician? Do you have a desire to help and support others with computer related issues? If so, then this could be the opportunity for you! Baltic apprenticeships are delighted to be working in partnership with F1 group Ltd, looking for their next ICT support technician apprentice...... click apply for full job details
Digital Apprenticeship Development Coach - Telecoms / Unified Comms Home Based (with some travel once restrictions allow) About Us We are GK Apprenticeships, a training provider that delivers award-winning apprenticeship programmes. We work with key partners and businesses to create training programmes that give apprentices the experience and knowledge they need to succeed. We're looking for a Digital Apprenticeship Development Coach to join us to deliver apprenticeships across the telecoms and unified comms sectors. The Role As a Digital Apprenticeship Development Coach, you'll help apprentices to complete telecoms or unified comms apprenticeships and take that vital first step towards an exciting career. Supporting learners based throughout England, you will encourage them to fulfil their potential and meet the requirements of their qualification. While COVID-19 restrictions are in place, you'll provide support remotely. Once it's safe to do so, you'll visit apprentices in person (occasional overnight stays may be required). Specifically, you will: - Make sure that learner action plans and review processes are completed to a high standard - Build rapport with learners and identify how to support them to perform at their best - Support quality assurance procedures to ensure we continue to deliver the best service possible About You To be considered as a Digital Apprenticeship Development Coach, you will need: - Experience and expertise in telecoms and or unified comms - Evidence of Continual Professional Development (CPD) - Strong time management skills - Excellent organisational and planning abilities - Great communication skills and a strong customer focus - A full driving licence and access to a vehicle that is taxed and insured for business use Ideally, you'll also hold an assessor (such as D32/D33, A1 or CAVA) qualification, but this isn't essential. You may have previously worked as a Telecoms Engineer, Unified Comms Engineer, Telecommunications Engineer, or Unified Communications Technician. Other organisations may call this role Technical Skills Coach, Development Coach, IT Apprenticeship Coach, Digital Apprenticeship Assessor, Apprenticeship Assessor, or Apprenticeship Coach. The Benefits - Competitive salary - Use your knowledge to support the success of learners throughout England - Progress your career in a rapidly growing industry - Training and development opportunities With a strong focus on collaboration, transparency and excellent customer service, we are passionate about the value of apprenticeships in developing the skills needed by today's businesses. In this unique role, you will have the chance to guide and shape the next generation of telecommunications professionals and provide organisations with skilled learners who are well-prepared for the world of work. Please note, applications will be reviewed on an ongoing basis and we reserve the right to close the role early should a sufficient number be received. As such, we would encourage early applications to avoid disappointment. So, if you're seeking your next challenge as a Digital Apprenticeship Development Coach, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 18, 2021
Full time
Digital Apprenticeship Development Coach - Telecoms / Unified Comms Home Based (with some travel once restrictions allow) About Us We are GK Apprenticeships, a training provider that delivers award-winning apprenticeship programmes. We work with key partners and businesses to create training programmes that give apprentices the experience and knowledge they need to succeed. We're looking for a Digital Apprenticeship Development Coach to join us to deliver apprenticeships across the telecoms and unified comms sectors. The Role As a Digital Apprenticeship Development Coach, you'll help apprentices to complete telecoms or unified comms apprenticeships and take that vital first step towards an exciting career. Supporting learners based throughout England, you will encourage them to fulfil their potential and meet the requirements of their qualification. While COVID-19 restrictions are in place, you'll provide support remotely. Once it's safe to do so, you'll visit apprentices in person (occasional overnight stays may be required). Specifically, you will: - Make sure that learner action plans and review processes are completed to a high standard - Build rapport with learners and identify how to support them to perform at their best - Support quality assurance procedures to ensure we continue to deliver the best service possible About You To be considered as a Digital Apprenticeship Development Coach, you will need: - Experience and expertise in telecoms and or unified comms - Evidence of Continual Professional Development (CPD) - Strong time management skills - Excellent organisational and planning abilities - Great communication skills and a strong customer focus - A full driving licence and access to a vehicle that is taxed and insured for business use Ideally, you'll also hold an assessor (such as D32/D33, A1 or CAVA) qualification, but this isn't essential. You may have previously worked as a Telecoms Engineer, Unified Comms Engineer, Telecommunications Engineer, or Unified Communications Technician. Other organisations may call this role Technical Skills Coach, Development Coach, IT Apprenticeship Coach, Digital Apprenticeship Assessor, Apprenticeship Assessor, or Apprenticeship Coach. The Benefits - Competitive salary - Use your knowledge to support the success of learners throughout England - Progress your career in a rapidly growing industry - Training and development opportunities With a strong focus on collaboration, transparency and excellent customer service, we are passionate about the value of apprenticeships in developing the skills needed by today's businesses. In this unique role, you will have the chance to guide and shape the next generation of telecommunications professionals and provide organisations with skilled learners who are well-prepared for the world of work. Please note, applications will be reviewed on an ongoing basis and we reserve the right to close the role early should a sufficient number be received. As such, we would encourage early applications to avoid disappointment. So, if you're seeking your next challenge as a Digital Apprenticeship Development Coach, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.