Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
NETWORK SUPPORT ENGINEER OPPORTUNITY WITH A FORWARD-THINKING ISP - HYBRID WORKING / SHEFFIELD BASED! Salary up to £30,000 p/a + benefits 6 month fixed term contract with potential opportunity to extend to perm Hybrid working - on-site will be in their Sheffield offices ABOUT THE CLIENT: Our client is dedicated to providing top-notch internet services to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a Network Support Engineer / Project Delivery Technician to work alongside their Client Project Managers / Project Delivery Engineers. This is initially for a 6-month fixed-term contract however there are potential opportunities for this to become a permanent role. A GLIMPSE AT THE BENEFITS / CULTURE: Bonus scheme / profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture NETWORK SUPPORT ENGINEER ROLE: We are looking for a Network Support Engineer or Project Delivery Technician to manage the key aspects of technical delivery of LAN and wireless data services to our client's customers. You'll ideally have hands-on experience in a networking role, great problem-solving skills, attention to detail and ability to thrive in a fast-paced environment. TO BE CONSIDERED: Please either apply by clicking online or emailing . For further information please contact via / . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Network Support Engineer / Project Delivery Technician / LAN / IT Networking
May 02, 2024
Full time
NETWORK SUPPORT ENGINEER OPPORTUNITY WITH A FORWARD-THINKING ISP - HYBRID WORKING / SHEFFIELD BASED! Salary up to £30,000 p/a + benefits 6 month fixed term contract with potential opportunity to extend to perm Hybrid working - on-site will be in their Sheffield offices ABOUT THE CLIENT: Our client is dedicated to providing top-notch internet services to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a Network Support Engineer / Project Delivery Technician to work alongside their Client Project Managers / Project Delivery Engineers. This is initially for a 6-month fixed-term contract however there are potential opportunities for this to become a permanent role. A GLIMPSE AT THE BENEFITS / CULTURE: Bonus scheme / profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture NETWORK SUPPORT ENGINEER ROLE: We are looking for a Network Support Engineer or Project Delivery Technician to manage the key aspects of technical delivery of LAN and wireless data services to our client's customers. You'll ideally have hands-on experience in a networking role, great problem-solving skills, attention to detail and ability to thrive in a fast-paced environment. TO BE CONSIDERED: Please either apply by clicking online or emailing . For further information please contact via / . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Network Support Engineer / Project Delivery Technician / LAN / IT Networking
Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec We are looking for an experienced 2nd Line Support technician. The ideal candidate will have experience with Windows, Networking, Intune, VOIP, Cyber Sec. Within the role you will be providing hardware and software support for desktop computers and laptops, wired and wireless networks, printers, phone systems, CCTV etc. An enhanced DBS is required for this role. Please apply for immediate consideration. Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec
May 02, 2024
Full time
Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec We are looking for an experienced 2nd Line Support technician. The ideal candidate will have experience with Windows, Networking, Intune, VOIP, Cyber Sec. Within the role you will be providing hardware and software support for desktop computers and laptops, wired and wireless networks, printers, phone systems, CCTV etc. An enhanced DBS is required for this role. Please apply for immediate consideration. Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec
Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff in IT best practice Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy PC's & Laptops on Windows 10/11 Pro Someone enthusiastic and keen to develop their IT knowledge A person with a high attention to detail and strong work ethic Excellent communication skills with the ability to relay information to users at all levels An analytical approach to problem solving Benefits our IT Support Technician will receive: Holidays rising to 25 days (after qualifying period) + public holidays Pension scheme Life assurance scheme Health cash plan Staff discount on Sealey and Dellonda products Free on-site parking If you are interested in becoming a IT Support Technician and you feel your skill sets match the above criteria then click ' apply ' now, we'd love to hear from you!
May 02, 2024
Full time
Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff in IT best practice Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy PC's & Laptops on Windows 10/11 Pro Someone enthusiastic and keen to develop their IT knowledge A person with a high attention to detail and strong work ethic Excellent communication skills with the ability to relay information to users at all levels An analytical approach to problem solving Benefits our IT Support Technician will receive: Holidays rising to 25 days (after qualifying period) + public holidays Pension scheme Life assurance scheme Health cash plan Staff discount on Sealey and Dellonda products Free on-site parking If you are interested in becoming a IT Support Technician and you feel your skill sets match the above criteria then click ' apply ' now, we'd love to hear from you!
Job Title: IT Hardware Engineer Job Location: Derby Role Description We are currently seeking a full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot problem areas promptly and accurately, providing comprehensive assistance as needed. Technical Support Requirements: Provide comprehensive multi-vendor OEM hardware support for various hardware and computer services, including servers, storage, PC/laptop, and UPS systems. Offer on-call support, either on-site or remotely via VPN connectivity, outside regular working hours on a rotational basis. Coordinate with vendor support to resolve problems and incidents efficiently. Schedule and perform preventative maintenance tasks during customer site visits. Conduct troubleshooting and performance tuning activities as required. Apply patches, updates, and upgrades to server hardware and compute systems. Generate necessary documentation and reports as per organizational requirements. Support activities during planned maintenance windows outside normal working hours. Execute IT hardware improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end-user IT hardware, networked peripheral devices, and networking hardware products. Conduct on-site analysis, diagnosis, and resolution of complex IT hardware problems, recommending and implementing corrective solutions as necessary. Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and other responsibilities as needed. Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. Evaluate and recommend hardware products for purchase. Required Technical Skills: Proficient knowledge and experience with server hardware and compute services. Strong customer service orientation. Hands-on hardware troubleshooting experience. Ability to comprehend technical manuals, procedural documentation, and OEM guides. Capacity to conduct research on PC issues and products as necessary. Excellent interpersonal and relationship-building skills. Effective written and oral communication skills in English. Capability to present ideas in a user-friendly manner. Willingness to adapt and learn new skills as required. Self-motivated and proactive approach to tasks. Attention to detail and strong analytical/problem-solving abilities. Previous experience in customer-facing roles. Support of a diverse workplace environment. Proficiency in writing documentation and reports. Possession of a full driving license and access to a vehicle. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Job Title: IT Hardware Engineer Job Location: Derby Role Description We are currently seeking a full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot problem areas promptly and accurately, providing comprehensive assistance as needed. Technical Support Requirements: Provide comprehensive multi-vendor OEM hardware support for various hardware and computer services, including servers, storage, PC/laptop, and UPS systems. Offer on-call support, either on-site or remotely via VPN connectivity, outside regular working hours on a rotational basis. Coordinate with vendor support to resolve problems and incidents efficiently. Schedule and perform preventative maintenance tasks during customer site visits. Conduct troubleshooting and performance tuning activities as required. Apply patches, updates, and upgrades to server hardware and compute systems. Generate necessary documentation and reports as per organizational requirements. Support activities during planned maintenance windows outside normal working hours. Execute IT hardware improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end-user IT hardware, networked peripheral devices, and networking hardware products. Conduct on-site analysis, diagnosis, and resolution of complex IT hardware problems, recommending and implementing corrective solutions as necessary. Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and other responsibilities as needed. Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. Evaluate and recommend hardware products for purchase. Required Technical Skills: Proficient knowledge and experience with server hardware and compute services. Strong customer service orientation. Hands-on hardware troubleshooting experience. Ability to comprehend technical manuals, procedural documentation, and OEM guides. Capacity to conduct research on PC issues and products as necessary. Excellent interpersonal and relationship-building skills. Effective written and oral communication skills in English. Capability to present ideas in a user-friendly manner. Willingness to adapt and learn new skills as required. Self-motivated and proactive approach to tasks. Attention to detail and strong analytical/problem-solving abilities. Previous experience in customer-facing roles. Support of a diverse workplace environment. Proficiency in writing documentation and reports. Possession of a full driving license and access to a vehicle. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction Skills & Experience Required: Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction Skills & Experience Required: Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Fibre Technician (Nights)Night Shifts - 8pm - 4:30pm (PAYE)Central London, sites based in Zones 1 & 2£40-£44k + 20% Bonus + Van + Fuel Card + Excellent Progression Opportunities + Training Allowance + Overtime + Bonus Scheme + Share Scheme + Private Health Care + Other Great Benefits This is an excellent opportunity for a Fibre Technician to join a rapidly expanding business, offering a great package. You will be encouraged to self-develop and progress through the ranks in a business that doesn't cap progression and focuses on recruiting like-minded that share the same values.Do you have experience in Test rod and roping? are you seeking the chance to develop your skills and progress your career within an ambitious and dynamic environment?This ambitious company specialise in full turnkey design, planning and installation of business fibre networks across central London working predominantly with large corporate customers. With a strong inclusive company culture, they are driven to bring highly motivated professionals who want to get into, or are already in the telecoms sector into their business. Their highly supportive culture breeds progression and development across all divisions and is in line with their growth plans to expand across the market. Now they are looking for Fibre Technicians to join the nightworks team.The ideal candidate(s) will have previous experience in a similar role, with underground safety and confined spaces training. You will be working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties. This role will have frequent travel throughout sites based in Zones 1 & 2 of Central London, so a Full & clean driving license is essential.This is an exciting opportunity to join a forward thinking company that is making a real name for itself in one of the UK's most lucrative industries. You will have a real opportunity to significantly upskill and build a career within an organisation that put's its people at the centre of everything they do. The Role: Night shifts - 8pm - 4:30am Field Based role, sites predominantly based in Zones 1 & 2 Setting up sites safely including Traffic Management & Streetworks Working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties A commitment to maintaining highest levels of health and safety, including compliance and internal policies The Person: Experience in a similar role, with skills in Test Rod and Roping Knowledge of Traffic Management & Streetworks A desire to professionally develop and progress Based in a commutable distance to central London Full & Clean Driving license Reference Number: BBBH226071To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.NRSWA, Streetworks, Supervisor, Operative, Operatives, Gangs, Telecoms, Utilities, Reinstatement, Excavation, FTTP, FTTC , FTTB, FTTX, GPON, Chambers, Fibre, Telecoms, Ducts, East London, Central London, London
May 02, 2024
Full time
Fibre Technician (Nights)Night Shifts - 8pm - 4:30pm (PAYE)Central London, sites based in Zones 1 & 2£40-£44k + 20% Bonus + Van + Fuel Card + Excellent Progression Opportunities + Training Allowance + Overtime + Bonus Scheme + Share Scheme + Private Health Care + Other Great Benefits This is an excellent opportunity for a Fibre Technician to join a rapidly expanding business, offering a great package. You will be encouraged to self-develop and progress through the ranks in a business that doesn't cap progression and focuses on recruiting like-minded that share the same values.Do you have experience in Test rod and roping? are you seeking the chance to develop your skills and progress your career within an ambitious and dynamic environment?This ambitious company specialise in full turnkey design, planning and installation of business fibre networks across central London working predominantly with large corporate customers. With a strong inclusive company culture, they are driven to bring highly motivated professionals who want to get into, or are already in the telecoms sector into their business. Their highly supportive culture breeds progression and development across all divisions and is in line with their growth plans to expand across the market. Now they are looking for Fibre Technicians to join the nightworks team.The ideal candidate(s) will have previous experience in a similar role, with underground safety and confined spaces training. You will be working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties. This role will have frequent travel throughout sites based in Zones 1 & 2 of Central London, so a Full & clean driving license is essential.This is an exciting opportunity to join a forward thinking company that is making a real name for itself in one of the UK's most lucrative industries. You will have a real opportunity to significantly upskill and build a career within an organisation that put's its people at the centre of everything they do. The Role: Night shifts - 8pm - 4:30am Field Based role, sites predominantly based in Zones 1 & 2 Setting up sites safely including Traffic Management & Streetworks Working on high capacity network trunk and spine build, which will include test rod and roping amongst other duties A commitment to maintaining highest levels of health and safety, including compliance and internal policies The Person: Experience in a similar role, with skills in Test Rod and Roping Knowledge of Traffic Management & Streetworks A desire to professionally develop and progress Based in a commutable distance to central London Full & Clean Driving license Reference Number: BBBH226071To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.NRSWA, Streetworks, Supervisor, Operative, Operatives, Gangs, Telecoms, Utilities, Reinstatement, Excavation, FTTP, FTTC , FTTB, FTTX, GPON, Chambers, Fibre, Telecoms, Ducts, East London, Central London, London
Our highly successful Tech client in Cardiff are working with us to find an experienced IT Technician to join them on a permanent basis. This is an excellent opportunity for someone with strong IT experience to join a growing company to provide technical IT support to internal employees and ensure internal systems and applications are maintained. Hours will generally be 9am - 5:30pm, Monday to Friday. Youwill ideally have access to your own transport due to location. The Role: 1st and 2nd line desktop support to resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Admin and support of AD / Azure AD / GPO. Maintenance of Windows Server, WinOS / MacOS, O365, SharePoint and Intune. Admin and support of VMware, Firewalls, and Smooth Wall. Install, assemble and configure computers, monitors, network infrastructure. Troubleshoot hardware, software, email, network problems. Instruct staff in the use of business and administrative software e.g. Microsoft Office The Person: Excellent experience within a similar role, and someone looking to progress in a fast growing tech company. Strong experience of managing internal IT issues and dealing with end users to find a solution. Patient, professional and calm under pressure. Experience in hardware, software, networking and security software. Salary & Benefits: Salary will be 24k per annum. Private Medical Insurance. Pension scheme. 23 days holiday plus bank holidays. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. Genuine opportunities to progress in this quickly growing company. If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!
May 02, 2024
Full time
Our highly successful Tech client in Cardiff are working with us to find an experienced IT Technician to join them on a permanent basis. This is an excellent opportunity for someone with strong IT experience to join a growing company to provide technical IT support to internal employees and ensure internal systems and applications are maintained. Hours will generally be 9am - 5:30pm, Monday to Friday. Youwill ideally have access to your own transport due to location. The Role: 1st and 2nd line desktop support to resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Admin and support of AD / Azure AD / GPO. Maintenance of Windows Server, WinOS / MacOS, O365, SharePoint and Intune. Admin and support of VMware, Firewalls, and Smooth Wall. Install, assemble and configure computers, monitors, network infrastructure. Troubleshoot hardware, software, email, network problems. Instruct staff in the use of business and administrative software e.g. Microsoft Office The Person: Excellent experience within a similar role, and someone looking to progress in a fast growing tech company. Strong experience of managing internal IT issues and dealing with end users to find a solution. Patient, professional and calm under pressure. Experience in hardware, software, networking and security software. Salary & Benefits: Salary will be 24k per annum. Private Medical Insurance. Pension scheme. 23 days holiday plus bank holidays. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. Genuine opportunities to progress in this quickly growing company. If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!
This is a full-time position starting in ASAP. This position pays up to £90pdd. Our secondary school are looking for a Design Technology Technician to support in the preparation for practical examinations, ensuring equipment is kept in good order and to support the Design Technology teacher where required. Tradewind are renowned for offering top rates of pay, more CPD than any other agency, great referral bonus and termly networking & social events. To join us and be considered for this Design Technology Technician position available in Liverpool you must: Have experience in a Design Technology Technician position or be a graduate of Technology Has the legal right to work in the UK Has a complete 10-year career history Has an enhanced DBS on the update service, or be prepared to undertake a new one (costs £48.50 which is refunded after 20 days worked) Provide a minimum of 2 references covering the last 2 years, including your most recent teaching reference Click 'Apply now' to be considered for this great position as Design Technology Technician in Knowsley. Or for more information about the role, contact Nikki Joyce on /
May 02, 2024
Full time
This is a full-time position starting in ASAP. This position pays up to £90pdd. Our secondary school are looking for a Design Technology Technician to support in the preparation for practical examinations, ensuring equipment is kept in good order and to support the Design Technology teacher where required. Tradewind are renowned for offering top rates of pay, more CPD than any other agency, great referral bonus and termly networking & social events. To join us and be considered for this Design Technology Technician position available in Liverpool you must: Have experience in a Design Technology Technician position or be a graduate of Technology Has the legal right to work in the UK Has a complete 10-year career history Has an enhanced DBS on the update service, or be prepared to undertake a new one (costs £48.50 which is refunded after 20 days worked) Provide a minimum of 2 references covering the last 2 years, including your most recent teaching reference Click 'Apply now' to be considered for this great position as Design Technology Technician in Knowsley. Or for more information about the role, contact Nikki Joyce on /
We have an excellent opportunity for an IT Systems Administrator to join our Higher Education client in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain and support the College's IT infrastructure. The College has an extensive wired and wireless network covering 25 buildings over two campuses, consisting of more than 3000 PCs, laptops, Chromebooks and 120 servers. Our PCs all run Windows, whilst the servers run a mixture of VMware, Microsoft Server, and Linux OSs. IT Systems Administrator - Main Responsibilities: Analyse, design, implement, maintain and support the College's IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual servers Network services, firewall, switches, wireless and network access control Network storage and backup Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to our team of IT Technicians, however excellent customer service skills are required as you will be supporting students, staff and parents. Work with the Head of IT Services to develop IT systems, policies and good practice. Keep abreast of IT trends, and how they will impact the college. Ensuring that tasks above are well documented and filed. Producing training materials and for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. IT Systems Administrator - Requirements: Degree-level IT-related qualification, or equivalent industry experience/professional qualifications. Broad IT knowledge and specialist expertise in a number of these areas: desktop, servers, storage, network and system infrastructure. Good knowledge of TCP/IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to work individually and as part of the team. A keen interest to learn and a helpful personality.
May 02, 2024
Full time
We have an excellent opportunity for an IT Systems Administrator to join our Higher Education client in Winchester. Work environment: To work as a member of the IT Services team, working with and reporting to the Head and Assistant Head of IT Services to analyse, design, implement, maintain and support the College's IT infrastructure. The College has an extensive wired and wireless network covering 25 buildings over two campuses, consisting of more than 3000 PCs, laptops, Chromebooks and 120 servers. Our PCs all run Windows, whilst the servers run a mixture of VMware, Microsoft Server, and Linux OSs. IT Systems Administrator - Main Responsibilities: Analyse, design, implement, maintain and support the College's IT infrastructure - including: Desktop and server applications Desktop and server endpoint security systems Desktop and server OS Deployment of desktops, physical and virtual servers Network services, firewall, switches, wireless and network access control Network storage and backup Cloud services System and network analysis, vulnerability scanning, health monitoring and logging services. To act as higher-tier support to our team of IT Technicians, however excellent customer service skills are required as you will be supporting students, staff and parents. Work with the Head of IT Services to develop IT systems, policies and good practice. Keep abreast of IT trends, and how they will impact the college. Ensuring that tasks above are well documented and filed. Producing training materials and for users as required. Be willing and able to carry out all the tasks expected of the IT technicians. IT Systems Administrator - Requirements: Degree-level IT-related qualification, or equivalent industry experience/professional qualifications. Broad IT knowledge and specialist expertise in a number of these areas: desktop, servers, storage, network and system infrastructure. Good knowledge of TCP/IP, DNS, DHCP and other networking protocols. Good level of English and Mathematic skills. Excellent interpersonal skills to provide a service to users of all levels and abilities. Ability to work through problems methodically and with an attention to detail. Ability to work individually and as part of the team. A keen interest to learn and a helpful personality.
First Line IT Support WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A FIRST LINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. First Line IT Support Based Market Harborough Supporting Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall Salary £26k To apply please call or email We are a professional services company based in Market Harborough looking to recruit a First Line IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT / Technology, with a focus on delivering a top rate service to our clients. WHO ARE WE? As one of the leading businesses in our industry, we can offer First Line IT Support Technicians the ideal opportunity to get involved in working in a structured environment with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your career forward in a tech focussed business. WHAT WILL YOU BE DOING? This vacancy will suit a junior level candidate with some IT knowledge and some industry experience, who wants to apply their experience in as broad a way as possible supporting users in their day to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE CONSIDERED Please either apply online or by emailing me directly to . For further information please call me on / . I can make myself available from 7am until 10pm. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS First Line IT Support - 1st Line / Customer Service / Microsoft Azure / Remote Desktop / Cloud Services / Microsoft SharePoint
May 02, 2024
Full time
First Line IT Support WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A FIRST LINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. First Line IT Support Based Market Harborough Supporting Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall Salary £26k To apply please call or email We are a professional services company based in Market Harborough looking to recruit a First Line IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT / Technology, with a focus on delivering a top rate service to our clients. WHO ARE WE? As one of the leading businesses in our industry, we can offer First Line IT Support Technicians the ideal opportunity to get involved in working in a structured environment with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your career forward in a tech focussed business. WHAT WILL YOU BE DOING? This vacancy will suit a junior level candidate with some IT knowledge and some industry experience, who wants to apply their experience in as broad a way as possible supporting users in their day to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE CONSIDERED Please either apply online or by emailing me directly to . For further information please call me on / . I can make myself available from 7am until 10pm. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS First Line IT Support - 1st Line / Customer Service / Microsoft Azure / Remote Desktop / Cloud Services / Microsoft SharePoint
About the Engineering Support Technician Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more Requirements : The successful Engineering Support Technician will have experience in: Technical background knowledge of industrial automation or engineering Ability to read technical drawings and CMMS reports Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable This role would be suitable for an Engineering Support Coordinator, Engineering Support Advisor, Engineering Support Specialist, Field Service Engineer, Automation Engineer, Technical Support Engineer, Technical Consultant, Technical Dispatcher and Service Dispatcher. About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
May 02, 2024
Full time
About the Engineering Support Technician Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more Requirements : The successful Engineering Support Technician will have experience in: Technical background knowledge of industrial automation or engineering Ability to read technical drawings and CMMS reports Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable This role would be suitable for an Engineering Support Coordinator, Engineering Support Advisor, Engineering Support Specialist, Field Service Engineer, Automation Engineer, Technical Support Engineer, Technical Consultant, Technical Dispatcher and Service Dispatcher. About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
Granite Recruitment and Consulting Limited
Bournemouth, Dorset
Senior IT Hardware Technician - £37,500-£40,000 + £4,500 car allowance Bournemouth An opportunity to join a leading organisation headquartered in Bournemouth as the Senior IT Hardware Technician. The role will play a key role in sourcing, configuring. deploying and supporting IT hardware for the business. You will have managerial responsibilities over one other Hardware Technician and together drive change and efficiency in supporting business hardware requirements. Some of the key responsibilities will include: Hardware setup and support Laptops, desktops, mobile devices, routers, switches, access points Builds, installations and ongoing support Asset Management Procurement of hardware and managing stock levels Maintaining inventory records Team Management Line management, coaching, 1-2-1's of a junior permanent Hardware Technician and other temporary technicians Does this sound like you? 3 years + experience providing IT hardware support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification / MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits to regional sites, so a car and driving license will be required.
May 02, 2024
Full time
Senior IT Hardware Technician - £37,500-£40,000 + £4,500 car allowance Bournemouth An opportunity to join a leading organisation headquartered in Bournemouth as the Senior IT Hardware Technician. The role will play a key role in sourcing, configuring. deploying and supporting IT hardware for the business. You will have managerial responsibilities over one other Hardware Technician and together drive change and efficiency in supporting business hardware requirements. Some of the key responsibilities will include: Hardware setup and support Laptops, desktops, mobile devices, routers, switches, access points Builds, installations and ongoing support Asset Management Procurement of hardware and managing stock levels Maintaining inventory records Team Management Line management, coaching, 1-2-1's of a junior permanent Hardware Technician and other temporary technicians Does this sound like you? 3 years + experience providing IT hardware support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification / MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits to regional sites, so a car and driving license will be required.
This apprenticeship is a one-way ticket to your future career in IT The company providestop-qualityIT services, tailored perfectly to their clients needs. Thisaward-winningcompany are the best in the biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providingfive-starservice comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT tech! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and computer-related equipment. To install and configure software applications. To help produce and maintain IT statistics, reports, checklists and other documentation as necessary. Answering telephone enquiries and routine email correspondence. Monitor consumable stock such as printer toners, paper and stationery, ensuring timely notification to the Office Manager for ordering new supplies. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge: Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is required for this role. Salary, Hours & Benefits: Annual salary of £14,000 Monday to Friday 9 am to 5 pm (37.5 hours per week) 20 days annual leave plus bank holidays Very well-established business over 25 years in the industry! This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. With a Baltic Apprenticeship, you'll be on your way to a long-term career in the IT industry. On completion of their apprenticeship programme, 95% of our learners remain in full-time employment or progress onto a higher-level apprenticeship. If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. Eligibility Criteria You must have the right to work in the UK, and valid residency status to apply for this apprenticeship JBRP1_UKTJ
May 02, 2024
Full time
This apprenticeship is a one-way ticket to your future career in IT The company providestop-qualityIT services, tailored perfectly to their clients needs. Thisaward-winningcompany are the best in the biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providingfive-starservice comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT tech! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and computer-related equipment. To install and configure software applications. To help produce and maintain IT statistics, reports, checklists and other documentation as necessary. Answering telephone enquiries and routine email correspondence. Monitor consumable stock such as printer toners, paper and stationery, ensuring timely notification to the Office Manager for ordering new supplies. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge: Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is required for this role. Salary, Hours & Benefits: Annual salary of £14,000 Monday to Friday 9 am to 5 pm (37.5 hours per week) 20 days annual leave plus bank holidays Very well-established business over 25 years in the industry! This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. With a Baltic Apprenticeship, you'll be on your way to a long-term career in the IT industry. On completion of their apprenticeship programme, 95% of our learners remain in full-time employment or progress onto a higher-level apprenticeship. If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. Eligibility Criteria You must have the right to work in the UK, and valid residency status to apply for this apprenticeship JBRP1_UKTJ
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
NOC 1st Line Network Engineer Corsham £30,000 to £35,000 Our client, a pioneer in Cloud, Connectivity, Unified Communications, and Cyber Security, are looking for a Data Centre Technician to join their team. You will be responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Benefits: Private medical health cover Medicash cover Life assurance scheme Season ticket loans Birthday day off 25 days holidays + Bank Holidays + Buy Back Holiday scheme Responsibilities: Responsible for providing first level customer support to our large and diverse client base ensuring Service Levels are maintained, the ticketing system is fully up to date. Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated. Monitor networks and equipment using applicable software (SolarWinds PRTG/RMM/FMC etc), raising incidents as appropriate, investigating and resolving where possible or engaging the correct resolving teams while owning the incident to resolution. Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift. Any ongoing issues are to be documented for shift handover. Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate escalations are made, where relevant. Where appropriate and as advised by your line manager, provide DC smart hands services to support existing Smart Hands team. This could include cabling, visual inspections, providing escorts and other duties within the data centre as required. Knowledge and experience required: Minimum 1 + years' experience in a Service Desk/NOC environment Experience in working with Cisco routers and switches - minimum CCNA desirable Some experience in troubleshooting and maintaining Firewalls and/or Security Event management desirable. Must obtain/retain SC clearance Working Hours: Must be able to commit to the Shift patterns - 4 on/4 off, on-site (even for the night shift) 2 days, 2 nights (6am-6pm) Must be close proximity with a vehicle Interested? Apply now and we can discuss this in more detail and provide you with a more detailed job description. Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 02, 2024
Full time
NOC 1st Line Network Engineer Corsham £30,000 to £35,000 Our client, a pioneer in Cloud, Connectivity, Unified Communications, and Cyber Security, are looking for a Data Centre Technician to join their team. You will be responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Benefits: Private medical health cover Medicash cover Life assurance scheme Season ticket loans Birthday day off 25 days holidays + Bank Holidays + Buy Back Holiday scheme Responsibilities: Responsible for providing first level customer support to our large and diverse client base ensuring Service Levels are maintained, the ticketing system is fully up to date. Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated. Monitor networks and equipment using applicable software (SolarWinds PRTG/RMM/FMC etc), raising incidents as appropriate, investigating and resolving where possible or engaging the correct resolving teams while owning the incident to resolution. Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift. Any ongoing issues are to be documented for shift handover. Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate escalations are made, where relevant. Where appropriate and as advised by your line manager, provide DC smart hands services to support existing Smart Hands team. This could include cabling, visual inspections, providing escorts and other duties within the data centre as required. Knowledge and experience required: Minimum 1 + years' experience in a Service Desk/NOC environment Experience in working with Cisco routers and switches - minimum CCNA desirable Some experience in troubleshooting and maintaining Firewalls and/or Security Event management desirable. Must obtain/retain SC clearance Working Hours: Must be able to commit to the Shift patterns - 4 on/4 off, on-site (even for the night shift) 2 days, 2 nights (6am-6pm) Must be close proximity with a vehicle Interested? Apply now and we can discuss this in more detail and provide you with a more detailed job description. Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
We are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. With brilliant training opportunities my client will also help fund accreditations to upskill you on the job! The office is based in Portishead and has free parking on site. Please ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The Service Desk Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs and supporting Level Service Desk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level or at the customer site. Excellent customer facing skills is a pre-requisite. If you have the following experience please get in touch, Understanding and experience working with Microsoft Cloud technologies - Azure/AWS AD and O365 Understanding of Networking Experience working with Virtualisation platforms It would be brilliant but not essential if you have, Previous MSP Experience MAC OS experience If this sounds like the right thing for you please get in touch.
May 02, 2024
Full time
We are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. With brilliant training opportunities my client will also help fund accreditations to upskill you on the job! The office is based in Portishead and has free parking on site. Please ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The Service Desk Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs and supporting Level Service Desk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level or at the customer site. Excellent customer facing skills is a pre-requisite. If you have the following experience please get in touch, Understanding and experience working with Microsoft Cloud technologies - Azure/AWS AD and O365 Understanding of Networking Experience working with Virtualisation platforms It would be brilliant but not essential if you have, Previous MSP Experience MAC OS experience If this sounds like the right thing for you please get in touch.
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
May 02, 2024
Full time
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check