University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: £28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
May 02, 2024
Full time
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: £28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
About the Engineering Support Technician Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more Requirements : The successful Engineering Support Technician will have experience in: Technical background knowledge of industrial automation or engineering Ability to read technical drawings and CMMS reports Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable This role would be suitable for an Engineering Support Coordinator, Engineering Support Advisor, Engineering Support Specialist, Field Service Engineer, Automation Engineer, Technical Support Engineer, Technical Consultant, Technical Dispatcher and Service Dispatcher. About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
May 02, 2024
Full time
About the Engineering Support Technician Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more Requirements : The successful Engineering Support Technician will have experience in: Technical background knowledge of industrial automation or engineering Ability to read technical drawings and CMMS reports Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable This role would be suitable for an Engineering Support Coordinator, Engineering Support Advisor, Engineering Support Specialist, Field Service Engineer, Automation Engineer, Technical Support Engineer, Technical Consultant, Technical Dispatcher and Service Dispatcher. About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
IT CoordinatorCompetitive Salary + 31 Days Holiday + Training + PensionCross Hands - On-siteBrilliant opportunity for someone to establish themselves in a role where you work closely with the IT Manager in delivering and supporting all IT services.This job aligns well with a proactive self starter who has strong infrastructure skills which include things such as Networking, VMWare & Communication protocols, etc. We are looking for someone who has the ability to multitask and can take ownership of the role. Our client is a manufacturer and is renowned for their high-level service and support to customers from local markets to global companies. They are eager to recruit a highly motivated individual who wants to put their skill to the test.You will be responsible for leading site IT infrastructure projects, IT improvement activities, and act as a second line of support for IT software & hardware. In this position you will be acting as the interim IT Manager in their absence, so having someone with good years of experience, is important to succeed here.The role: IT Coordinator Working onsite in Cross Hands Deputising for the IT Manager in their absence Assisting with IT Infrastructure projects, improvement activities, etc Overseeing the IT helpdeskThe Person requires; Strong experience in a similar IT technical support environment Infrastructure skills including, Servers, Networking, VMWare and communication protocols A proactive self starter who can establish ownership in the role Ability to foster strong relationships both internally and externally. Reference Number:BBBH226018To apply for this role or to be considered for further roles, please click "Apply Now"Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
May 02, 2024
Full time
IT CoordinatorCompetitive Salary + 31 Days Holiday + Training + PensionCross Hands - On-siteBrilliant opportunity for someone to establish themselves in a role where you work closely with the IT Manager in delivering and supporting all IT services.This job aligns well with a proactive self starter who has strong infrastructure skills which include things such as Networking, VMWare & Communication protocols, etc. We are looking for someone who has the ability to multitask and can take ownership of the role. Our client is a manufacturer and is renowned for their high-level service and support to customers from local markets to global companies. They are eager to recruit a highly motivated individual who wants to put their skill to the test.You will be responsible for leading site IT infrastructure projects, IT improvement activities, and act as a second line of support for IT software & hardware. In this position you will be acting as the interim IT Manager in their absence, so having someone with good years of experience, is important to succeed here.The role: IT Coordinator Working onsite in Cross Hands Deputising for the IT Manager in their absence Assisting with IT Infrastructure projects, improvement activities, etc Overseeing the IT helpdeskThe Person requires; Strong experience in a similar IT technical support environment Infrastructure skills including, Servers, Networking, VMWare and communication protocols A proactive self starter who can establish ownership in the role Ability to foster strong relationships both internally and externally. Reference Number:BBBH226018To apply for this role or to be considered for further roles, please click "Apply Now"Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
IT Service Continuity Coordinator Permanent role £50,000 pa - £65,000 pa South East England We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis. Purpose of the role: Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events. Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data. Ensure documentation and processes are regularly updated and reviewed. Complete a review of current BCP solution and make recommendations to improve or redesign. Ensure day to day BCP and Backups services are giving the organisation the required coverage and identified and remediate any gaps. Technical Skills: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices. Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP. Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies. Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems. Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses.
May 02, 2024
Full time
IT Service Continuity Coordinator Permanent role £50,000 pa - £65,000 pa South East England We are pleased to be recruiting for one of our financial services client based in South East England. They are currently looking to hire a professional with IT Service Continuity experience on a permanent basis. Purpose of the role: Ensure IT systems and services can effectively respond to and recover from disruptions, disasters, or unforeseen events. Develop, implement, and maintain IT Business Continuity Plans to safeguard the integrity and availability of IT infrastructure and data. Ensure documentation and processes are regularly updated and reviewed. Complete a review of current BCP solution and make recommendations to improve or redesign. Ensure day to day BCP and Backups services are giving the organisation the required coverage and identified and remediate any gaps. Technical Skills: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Develop and maintain comprehensive IT Business Continuity Plans, ensuring alignment with organizational goals and industry best practices. Collaborate with relevant departments to gather input and ensure the inclusion of critical IT systems and processes in the overall BCP. Collaborate with IT teams and stakeholders to establish recovery objectives, priorities, and strategies. Conduct regular risk assessments to identify potential threats and vulnerabilities to IT systems. Analyse and prioritize risks, working closely with cybersecurity and risk management teams to address identified weaknesses.
CRM Database Coordinator Permanent Lancashire £25,000-£28,000 + Hybrid + Great benefits An exciting opportunity for a CRM Database Coordinator to join an award winning omni-channel retailer in their CRM Marketing team at an exciting time as they are implementing a new Order Management and CRM platform to give a world class customer journey. KEY RESPONSIBILITIES As the CRM database coordinator there will be Day to day coordination of BAU system enhancements and build projects First point of contact for Hyper, Vecton, Exponea. Manage the Platform and Data roadmap, ensuring each project has a clear timeline, and is delivered to plan, escalating any challenges to CRM Manager Develop yourself as a subject matter expert for their customer data platform, supporting larger scale implementation projects run by the technical team. As a Subject Matter Expert in the customer data platform you will work with the Communications and Campaigns arm of CRM, contributing ideas for how to optimise the platform and data on system. You will support implementation of new channels and integrations e.g SMS You'll turn data questions and hypotheses into briefs for their data consultants You'll coordinate data analysis and insight briefs into their data consultants and verify the completeness and accuracy of reporting and insight that is supplied ESSENTIAL SKILLS & EXPERIENCE Prior Project experience in CRM or database platforms. Experience of working in a fast-paced multi project environment Previous experience of working with Microsoft Business Central or Exponea Great attention to detail Excellent communicator and collaborator who can nurture great working relationships Microsoft Office proficient (Excel, Powerpoint, Teams and Word) Please apply, if you have the above experience and want to join an award winning business who have been voted one of the best firms to work for in the UK. OG- Success Talent Diversity & Inclusion statement: We recruit by merit on the basis of fair and open competition. Success Talent embraces diversity and promotes equal opportunities. As such, we welcome application from candidates who may have disabilities. We regret that due to the volume of applications, only successful applicants will be contacted.
May 02, 2024
Full time
CRM Database Coordinator Permanent Lancashire £25,000-£28,000 + Hybrid + Great benefits An exciting opportunity for a CRM Database Coordinator to join an award winning omni-channel retailer in their CRM Marketing team at an exciting time as they are implementing a new Order Management and CRM platform to give a world class customer journey. KEY RESPONSIBILITIES As the CRM database coordinator there will be Day to day coordination of BAU system enhancements and build projects First point of contact for Hyper, Vecton, Exponea. Manage the Platform and Data roadmap, ensuring each project has a clear timeline, and is delivered to plan, escalating any challenges to CRM Manager Develop yourself as a subject matter expert for their customer data platform, supporting larger scale implementation projects run by the technical team. As a Subject Matter Expert in the customer data platform you will work with the Communications and Campaigns arm of CRM, contributing ideas for how to optimise the platform and data on system. You will support implementation of new channels and integrations e.g SMS You'll turn data questions and hypotheses into briefs for their data consultants You'll coordinate data analysis and insight briefs into their data consultants and verify the completeness and accuracy of reporting and insight that is supplied ESSENTIAL SKILLS & EXPERIENCE Prior Project experience in CRM or database platforms. Experience of working in a fast-paced multi project environment Previous experience of working with Microsoft Business Central or Exponea Great attention to detail Excellent communicator and collaborator who can nurture great working relationships Microsoft Office proficient (Excel, Powerpoint, Teams and Word) Please apply, if you have the above experience and want to join an award winning business who have been voted one of the best firms to work for in the UK. OG- Success Talent Diversity & Inclusion statement: We recruit by merit on the basis of fair and open competition. Success Talent embraces diversity and promotes equal opportunities. As such, we welcome application from candidates who may have disabilities. We regret that due to the volume of applications, only successful applicants will be contacted.
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
May 01, 2024
Full time
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. Primarily office based but with flexible arrangements to work remotely, you will be responsible for resolving incidents and servicing requests to SLA. You will be part of a diverse team ranging from entry level to technical specialists, working together to deliver high quality support with exceptional customer service. You must be a positive, friendly, and sociable team player with a passion for IT and a can do attitude. Role Requirements Experience of working in an MSP or similar IT related environment. Windows Server OS Role and Feature administration, in particular; Active Directory Group Policy Microsoft 365 Admin Centre administration. Support of modern desktop environments (Windows 10 / macOS). Polite, confident, and effective communicator. Sincere passion for exceptional customer service. Maintain a high standard of work and professionalism. Team player ability to work effectively as part of a team to achieve shared goals. Full UK driving license. Role Responsibilities Incident Coordinator on a Rota Monitor RMM dashboards and execute required actions to mitigate all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The successful candidate will receive the following benefits: 24 days paid holiday + Bank Holidays Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Training and certification pathways to enhance your technical skills Employment anniversary awards Company funded social events Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
May 01, 2024
Full time
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. Primarily office based but with flexible arrangements to work remotely, you will be responsible for resolving incidents and servicing requests to SLA. You will be part of a diverse team ranging from entry level to technical specialists, working together to deliver high quality support with exceptional customer service. You must be a positive, friendly, and sociable team player with a passion for IT and a can do attitude. Role Requirements Experience of working in an MSP or similar IT related environment. Windows Server OS Role and Feature administration, in particular; Active Directory Group Policy Microsoft 365 Admin Centre administration. Support of modern desktop environments (Windows 10 / macOS). Polite, confident, and effective communicator. Sincere passion for exceptional customer service. Maintain a high standard of work and professionalism. Team player ability to work effectively as part of a team to achieve shared goals. Full UK driving license. Role Responsibilities Incident Coordinator on a Rota Monitor RMM dashboards and execute required actions to mitigate all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The successful candidate will receive the following benefits: 24 days paid holiday + Bank Holidays Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Training and certification pathways to enhance your technical skills Employment anniversary awards Company funded social events Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Data Centre Coordinator / Engineer 18 Months Contract Outside IR35 300 to 400 Hybrid Working - North London / hertfordshire A well established multinational technology company is urgently looking for a Data Center Coordinator or Data Center Engineer to join their team on a 18 months contract. You will play a key role in delivering a large data centre and contribute to a large scale project. As a Data Center Coordinator you will be responsible for : Ensuring contractual agreements and requirements are met Collaborating with carriers to organise transport. Montor all functions of the data centre creating data center infrastrucutre and moving materials A key focus of the role will be to supervise production shipment and ensure deadlines are met. The successful candidate should have the following skills Strong understanding of procurement Proficient experience in project logistics coordination Stakeholder management skills Strong awareness of contracts agreements Previous experience working on data centres Excellent Communication Skills both written and verbal Exceptional organisational skills This is an exciting opportunity for someone who has previous experience working on large scale projects with good time management skills. As a Data Center Coordinator you will work collaboratively with the technical lead and project coordinators to ensure a smooth delivery of the overall project is met and completed successfully. Please note that during the first 3 months on the contract you will need to be in Belgium for training so you will need to be comfortable with travelling. (Required) 300 to 400 Outside IR35 - 18 Months Contract - Hybrid working (3 months in Belgium). If you are project logistics coordinator looking for a new role then please get in touch send your CV to (url removed) or apply directly to the AD. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 01, 2024
Contractor
Data Centre Coordinator / Engineer 18 Months Contract Outside IR35 300 to 400 Hybrid Working - North London / hertfordshire A well established multinational technology company is urgently looking for a Data Center Coordinator or Data Center Engineer to join their team on a 18 months contract. You will play a key role in delivering a large data centre and contribute to a large scale project. As a Data Center Coordinator you will be responsible for : Ensuring contractual agreements and requirements are met Collaborating with carriers to organise transport. Montor all functions of the data centre creating data center infrastrucutre and moving materials A key focus of the role will be to supervise production shipment and ensure deadlines are met. The successful candidate should have the following skills Strong understanding of procurement Proficient experience in project logistics coordination Stakeholder management skills Strong awareness of contracts agreements Previous experience working on data centres Excellent Communication Skills both written and verbal Exceptional organisational skills This is an exciting opportunity for someone who has previous experience working on large scale projects with good time management skills. As a Data Center Coordinator you will work collaboratively with the technical lead and project coordinators to ensure a smooth delivery of the overall project is met and completed successfully. Please note that during the first 3 months on the contract you will need to be in Belgium for training so you will need to be comfortable with travelling. (Required) 300 to 400 Outside IR35 - 18 Months Contract - Hybrid working (3 months in Belgium). If you are project logistics coordinator looking for a new role then please get in touch send your CV to (url removed) or apply directly to the AD. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
We have a new opportunity for a Technical Coordinator to join our team within the Vistry East division, at our Peterborough office. As our Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. The Technical Coordinator will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities, Client/Housing Associations and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. The role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Previous experience working within a technical coordination role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word. Excellent organization and time management with ability to multitask. Commercially aware. CSCS card qualification. Ability to make decisions within authority. Positive attitude towards teamwork. Experienced in analysing problems and delivering solutions. Strong technical knowledge and attention to detail. More about the Technical Coordinator role Manage site as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Prepare Pre Development programme and and work with colleagues, partners and stakeholders to manage risks through the project. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs including ancillary designs. Undertaking value engineering assessments and ensure buildability is considered. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 01, 2024
Full time
We have a new opportunity for a Technical Coordinator to join our team within the Vistry East division, at our Peterborough office. As our Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. The Technical Coordinator will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities, Client/Housing Associations and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. The role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Previous experience working within a technical coordination role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word. Excellent organization and time management with ability to multitask. Commercially aware. CSCS card qualification. Ability to make decisions within authority. Positive attitude towards teamwork. Experienced in analysing problems and delivering solutions. Strong technical knowledge and attention to detail. More about the Technical Coordinator role Manage site as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Prepare Pre Development programme and and work with colleagues, partners and stakeholders to manage risks through the project. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs including ancillary designs. Undertaking value engineering assessments and ensure buildability is considered. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Coordinator, you will coordinate key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 01, 2024
Full time
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Coordinator, you will coordinate key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a great opportunity for a Senior Technical Coordinator to join our team within Vistry Central Home Counties, at our office in Broxbourne, Hertfordshire. As our Senior Technical Coordinator, you will be responsible for providing support to the Technical Management team in the planning, co-ordination and design. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience with; Social/affordable Housing sites, Private Housing Managing designers and other consultants. Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Professional aptitude and appearance at all times. Ability to make decisions within authority. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions. Communicates clearly with confidence at all levels. Construction/design related HNC/HND/Degree or equivalent Member of Professional Body CIOB/RIBA/RICS. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices, and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite More about the Senior Technical Coordinator role Assist the Technical Managers in compiling pre-construction phase plan. Assist the Technical Managers with checking of all drawings including flat types/bathroom layouts/kitchen layouts. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build programme. Monitor and obtain all critical certificates to ensure documentation is in place for handovers i.e. air tests/MCS/EPC's and CML's. Liaise with NHBC and Building Control to discharge any Conditions. Update monthly water and electricity reports. Assist with applying for postal addresses and MPAN's and MPRN's Assist with obtaining section agreements and technical approvals Obtain service company costs for diversions and supplies including site meetings as required Obtain licenses as required for road closure, build over, oversail etc etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Ensure all documents are correctly available for the document controller Attend site meetings as required to assist D+B manager Collate and respond to RFI's in liaison with the D+B manager Update and coordinate all monthly Technical schedules, such at the bond, adoption and utilities reports Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Create and update Handover Schedules to ensure NHBC approvals etc are monitored. Assist with setting up central utility contact list for admin on gas/electric meters, connections, diversions and new call offs. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 01, 2024
Full time
We have a great opportunity for a Senior Technical Coordinator to join our team within Vistry Central Home Counties, at our office in Broxbourne, Hertfordshire. As our Senior Technical Coordinator, you will be responsible for providing support to the Technical Management team in the planning, co-ordination and design. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience with; Social/affordable Housing sites, Private Housing Managing designers and other consultants. Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Professional aptitude and appearance at all times. Ability to make decisions within authority. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions. Communicates clearly with confidence at all levels. Construction/design related HNC/HND/Degree or equivalent Member of Professional Body CIOB/RIBA/RICS. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices, and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite More about the Senior Technical Coordinator role Assist the Technical Managers in compiling pre-construction phase plan. Assist the Technical Managers with checking of all drawings including flat types/bathroom layouts/kitchen layouts. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build programme. Monitor and obtain all critical certificates to ensure documentation is in place for handovers i.e. air tests/MCS/EPC's and CML's. Liaise with NHBC and Building Control to discharge any Conditions. Update monthly water and electricity reports. Assist with applying for postal addresses and MPAN's and MPRN's Assist with obtaining section agreements and technical approvals Obtain service company costs for diversions and supplies including site meetings as required Obtain licenses as required for road closure, build over, oversail etc etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Ensure all documents are correctly available for the document controller Attend site meetings as required to assist D+B manager Collate and respond to RFI's in liaison with the D+B manager Update and coordinate all monthly Technical schedules, such at the bond, adoption and utilities reports Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Create and update Handover Schedules to ensure NHBC approvals etc are monitored. Assist with setting up central utility contact list for admin on gas/electric meters, connections, diversions and new call offs. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Castlefield Recruitment are currently recruiting a IT Service Co-ordinator to join an expanding organisation in Liverpool. The role is a permanent, on-site position. The Role: Be responsible for the IT resources and management of staff with the opportunity to move around to different sites to broaden skillsets and to fulfil the demands of the IT Services team Provide general 1st/2nd/3rd line support to users on-site Maintain the software catalogue and current licences and deploy both hardware and software Maintain IT equipment to ensure its efficient operation and performance levels Ensure SLAs are adhered to Promote a positive image of the IT Services team with strong customer services skills The Person: Experienced in installing and configuring Microsoft applications and services Experience in hardware troubleshooting Technical knowledge of network related protocols and infrastructure Experienced with both hands-on technical support and co-ordinating teams
May 01, 2024
Full time
Castlefield Recruitment are currently recruiting a IT Service Co-ordinator to join an expanding organisation in Liverpool. The role is a permanent, on-site position. The Role: Be responsible for the IT resources and management of staff with the opportunity to move around to different sites to broaden skillsets and to fulfil the demands of the IT Services team Provide general 1st/2nd/3rd line support to users on-site Maintain the software catalogue and current licences and deploy both hardware and software Maintain IT equipment to ensure its efficient operation and performance levels Ensure SLAs are adhered to Promote a positive image of the IT Services team with strong customer services skills The Person: Experienced in installing and configuring Microsoft applications and services Experience in hardware troubleshooting Technical knowledge of network related protocols and infrastructure Experienced with both hands-on technical support and co-ordinating teams
Technical Records Administrator Brize Norton (Hybrid) Until 31.12.2024 with possible extension £25.99 ph Umbrella + eligibility for overtime We are working with a large engineering company that operates in the aerospace sector. An opportunity has arisen for a Technical Records administrator to take Work Packages and enter data into the worthiness management system. What will be expected from you: Liaising with the Technical Records Coordinator regarding their day-to-day priorities. Complying with all applicable Regulatory Articles (RAs) and Atlas processes. Collecting all paperwork, sorting and distributing it to relevant members of the Technical Support and CAW Management departments for review. Carrying out a Daily and Monthly audit of all MDS transactions carried out by Pt 145, raising WORs for corrections and reporting errors back. Carrying out a Technical Logbook Check ensuring all documentation within the logbook is present, true and accurate. Ensuring all blank documents are present and correct within the Documents Packs generated for down-route activities. Collating the requested data for the Military Airworthiness Review (MAR) team in support of the annual audit. Transferring Engineering Documentation to the MRO as requested by IAW Export Control Regulations. Carrying out actions identified in the fortnightly audits received from Data Analysis and raising WORs for this when required Performing retrospective data entry intoMDS for: aircraft exiting from Base Maintenance aircraft returned to the Main Operating Base from Retrofit or other external maintenance agencies. Delivering training to any new employees or any further training requirements within the Technical records team relating to the above responsibilities What we are looking for in you: Computer literate Technical background ideally within the aviation industry. Data entry using an aviation tool. Maintenance data entry. Please note that security checks will be carried out before the start date. If this sounds like you, please apply now or call and ask for Krzys Ref: 7 2768
May 01, 2024
Full time
Technical Records Administrator Brize Norton (Hybrid) Until 31.12.2024 with possible extension £25.99 ph Umbrella + eligibility for overtime We are working with a large engineering company that operates in the aerospace sector. An opportunity has arisen for a Technical Records administrator to take Work Packages and enter data into the worthiness management system. What will be expected from you: Liaising with the Technical Records Coordinator regarding their day-to-day priorities. Complying with all applicable Regulatory Articles (RAs) and Atlas processes. Collecting all paperwork, sorting and distributing it to relevant members of the Technical Support and CAW Management departments for review. Carrying out a Daily and Monthly audit of all MDS transactions carried out by Pt 145, raising WORs for corrections and reporting errors back. Carrying out a Technical Logbook Check ensuring all documentation within the logbook is present, true and accurate. Ensuring all blank documents are present and correct within the Documents Packs generated for down-route activities. Collating the requested data for the Military Airworthiness Review (MAR) team in support of the annual audit. Transferring Engineering Documentation to the MRO as requested by IAW Export Control Regulations. Carrying out actions identified in the fortnightly audits received from Data Analysis and raising WORs for this when required Performing retrospective data entry intoMDS for: aircraft exiting from Base Maintenance aircraft returned to the Main Operating Base from Retrofit or other external maintenance agencies. Delivering training to any new employees or any further training requirements within the Technical records team relating to the above responsibilities What we are looking for in you: Computer literate Technical background ideally within the aviation industry. Data entry using an aviation tool. Maintenance data entry. Please note that security checks will be carried out before the start date. If this sounds like you, please apply now or call and ask for Krzys Ref: 7 2768
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed What You'll Bring: A blend of technical expertise and exceptional customer service skills The ability to remain calm, patient, and personable while addressing technical issues Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory Knowledge of cyber security best practices, network infrastructures, and printer management Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, will also be considered for this role.
May 01, 2024
Full time
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed What You'll Bring: A blend of technical expertise and exceptional customer service skills The ability to remain calm, patient, and personable while addressing technical issues Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory Knowledge of cyber security best practices, network infrastructures, and printer management Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, will also be considered for this role.
Role overview ID: Entity: Vistry Region: Vistry Cornwall South West Department: Technical Contract Type: Permanent - Full Time Job Location: Exeter, Devon Date Posted: 24.04.2024 We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Coordinator, you will coordinate key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Feder
May 01, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Cornwall South West Department: Technical Contract Type: Permanent - Full Time Job Location: Exeter, Devon Date Posted: 24.04.2024 We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Coordinator, you will coordinate key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Feder
Location : Three Legged Cross Salary: Up to £25k doe Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE, YOU MUST DRIVE FOR THIS ROLE My client is now seeking an Operations Co-Ordinator to work in their well established and respected business. Operating across Dorset and Hampshire, they have a lot of active customers and work within the Telecoms/IT/Technology sector. Now growing their team, they are looking for an Operations Co-ordinator who has excellent communication skills and ideally some IT/Technology/helpdesk experience, although this is not essential. Job Description The Operations Co-ordinator role is primarily focused on co-ordinating the engineering and provisioning teams who provision, install and support their solutions and services. The Co-ordinator works closely with the Operations Manager, who manages these teams and the department as a whole. The engineering team is made up of helpdesk and field engineers with varying skills and expertise within. The team delivers both proactive setup/installations, and the ongoing, more reactive support of those products and services. The provisioning team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff as well as scheduling them are the key functions of the role, liaising heavily with staff and customers to do so effectively. Ongoing monitoring and management of the overall workload which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a strong administrator Be good with people Be wiling to learn in a fast paced environment Requirement: No formal qualifications are required, however, experience in a similar role and technical knowledge is desired. You must be confident, professional and a logical critical thinker. You will also be calm and collected under pressure and comfortable in a fast-paced environment, where there is a dynamic, ever-changing picture. With an analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1st line or 2nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or similar.
May 01, 2024
Full time
Location : Three Legged Cross Salary: Up to £25k doe Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE, YOU MUST DRIVE FOR THIS ROLE My client is now seeking an Operations Co-Ordinator to work in their well established and respected business. Operating across Dorset and Hampshire, they have a lot of active customers and work within the Telecoms/IT/Technology sector. Now growing their team, they are looking for an Operations Co-ordinator who has excellent communication skills and ideally some IT/Technology/helpdesk experience, although this is not essential. Job Description The Operations Co-ordinator role is primarily focused on co-ordinating the engineering and provisioning teams who provision, install and support their solutions and services. The Co-ordinator works closely with the Operations Manager, who manages these teams and the department as a whole. The engineering team is made up of helpdesk and field engineers with varying skills and expertise within. The team delivers both proactive setup/installations, and the ongoing, more reactive support of those products and services. The provisioning team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff as well as scheduling them are the key functions of the role, liaising heavily with staff and customers to do so effectively. Ongoing monitoring and management of the overall workload which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a strong administrator Be good with people Be wiling to learn in a fast paced environment Requirement: No formal qualifications are required, however, experience in a similar role and technical knowledge is desired. You must be confident, professional and a logical critical thinker. You will also be calm and collected under pressure and comfortable in a fast-paced environment, where there is a dynamic, ever-changing picture. With an analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1st line or 2nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or similar.
Role overview ID: Entity: Vistry Region: Vistry Works Department: Technical Contract Type: Permanent - Full Time Job Location: Bristol, Avon Date Posted: 08.04.2024 We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building
May 01, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Works Department: Technical Contract Type: Permanent - Full Time Job Location: Bristol, Avon Date Posted: 08.04.2024 We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building
This role has a starting salary of £31,262 per annum, based on a 36 hour working week . We are excited to be hiring new Assistant Network Coordinators to join our fantastic Network Coordination team. Join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey! Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Network Coordination Team consists of 1 Team leader, 3 Senior Network Co-ordinators, 8 Network Co-ordinators, 4 Assistant Network Co-ordinators and 2 Network Co-ordination administrators. The role and duty of the team is to manage Surrey Road network to ensure the expeditious movement of Traffic and reduce congestion as much as possible. The coordination team seats within the Street Works Team which consists of Compliance Team and our Technical support team. About the Role As an Assistant Network Co-ordinator, you will be responsible for assessing incoming permit applications and road space requests for accuracy to work on the public Highway. Your role will also involve inputting data on to multiple systems, providing cover for Coordinators and Administrators while on leave, and assisting the Team Leader, Senior Coordinators, and Network Coordinators. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Agood knowledge of Microsoft systems Experience of working within NRSWA/TMA legislation, either for a Highway Authority or Utility Company An ability to work successfully as part of a team in a high profile service area Adaptability and flexibility and able to work under pressure A Streetworks Qualification Registration (SWQR). The job advert closes at 23:59 on 10/05/2024 with interviews planned for 20/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 01, 2024
Full time
This role has a starting salary of £31,262 per annum, based on a 36 hour working week . We are excited to be hiring new Assistant Network Coordinators to join our fantastic Network Coordination team. Join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey! Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Network Coordination Team consists of 1 Team leader, 3 Senior Network Co-ordinators, 8 Network Co-ordinators, 4 Assistant Network Co-ordinators and 2 Network Co-ordination administrators. The role and duty of the team is to manage Surrey Road network to ensure the expeditious movement of Traffic and reduce congestion as much as possible. The coordination team seats within the Street Works Team which consists of Compliance Team and our Technical support team. About the Role As an Assistant Network Co-ordinator, you will be responsible for assessing incoming permit applications and road space requests for accuracy to work on the public Highway. Your role will also involve inputting data on to multiple systems, providing cover for Coordinators and Administrators while on leave, and assisting the Team Leader, Senior Coordinators, and Network Coordinators. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Agood knowledge of Microsoft systems Experience of working within NRSWA/TMA legislation, either for a Highway Authority or Utility Company An ability to work successfully as part of a team in a high profile service area Adaptability and flexibility and able to work under pressure A Streetworks Qualification Registration (SWQR). The job advert closes at 23:59 on 10/05/2024 with interviews planned for 20/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we're committed to personalised learning paths for every employee to help you, and us, grow. Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We're proud to design and develop some of the best business solutions like iTrent and People First to support our customers' people-related challenges across every vertical. Looking for the place where you can belong? Join MHR and help us shape the world of work. We're in search of an individual who thrives on steering projects and providing exceptional customer support. This role demands effective communication and collaboration with technical teams to ensure projects align with customer and business timelines and expectations. Moreover, the ideal candidate will possess a keen understanding of service metrics and KPIs, using this knowledge to generate service reports and service improvement recommendations. Desired skills and experience: Excellent organisational skills to accurately plan and deliver projects Effective and clear communication across all levels Can work within an operational IT environment Ability to accurately document and maintain records accordingly Strong commercial awareness Excellent customer service skills Able to own and manage incidents and issues through to resolution Can understand service levels, KPIs and produce reports and improvement plans based upon the information Previous project management experience Experience within an ITIL environment or exposure to ITIL service management practices beneficial Experience working for or with a managed service provider Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Discounts and cashback on leisure, travel, technology, fashion, gym memberships, and food Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.
May 01, 2024
Full time
As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we're committed to personalised learning paths for every employee to help you, and us, grow. Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We're proud to design and develop some of the best business solutions like iTrent and People First to support our customers' people-related challenges across every vertical. Looking for the place where you can belong? Join MHR and help us shape the world of work. We're in search of an individual who thrives on steering projects and providing exceptional customer support. This role demands effective communication and collaboration with technical teams to ensure projects align with customer and business timelines and expectations. Moreover, the ideal candidate will possess a keen understanding of service metrics and KPIs, using this knowledge to generate service reports and service improvement recommendations. Desired skills and experience: Excellent organisational skills to accurately plan and deliver projects Effective and clear communication across all levels Can work within an operational IT environment Ability to accurately document and maintain records accordingly Strong commercial awareness Excellent customer service skills Able to own and manage incidents and issues through to resolution Can understand service levels, KPIs and produce reports and improvement plans based upon the information Previous project management experience Experience within an ITIL environment or exposure to ITIL service management practices beneficial Experience working for or with a managed service provider Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays Discounts and cashback on leisure, travel, technology, fashion, gym memberships, and food Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.