Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
May 01, 2024
Contractor
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Job Title: Technical Author Client: Elite FinTech Firm Salary: Up to £120k + Bonus Location: London An Elite FinTech Firm is looking for a highly talented Technical Writer ideally with financial services experience to join an elite group in group of individuals. This team have an unlimited tech budget, promote a great culture and are made up of fantastic like-minded individuals. Role: • Collaborate with internal engineering and development teams to obtain an in depth understanding of the product and the documentation requirements • Create and maintain technical documentation that is accurate, comprehensive, and tailored to both technical and non-technical audiences • Write, edit, and publish content for use on wikis such as Confluence and use of self-documenting code tools like Sphinx • Structure and organize documentation effectively to enhance readability, discoverability, and ease of collaborative editing • Proactively identify and address documentation gaps or areas for improvement, and hold teams accountable • Use generative AI tools to accelerate the documentation process when appropriate • Assist in developing documentation strategies and workflow improvements • Ensure documentation complies with internal standards and guidelines Skills: 4+ years of experience as a Technical Author/Writer/Documentation Engineer, ideally with experience in Financial Services Familiarity with Infrastructure technology (both on-prem and cloud) A Computer Science Degree is heavily advantageous but not essential
May 01, 2024
Full time
Job Title: Technical Author Client: Elite FinTech Firm Salary: Up to £120k + Bonus Location: London An Elite FinTech Firm is looking for a highly talented Technical Writer ideally with financial services experience to join an elite group in group of individuals. This team have an unlimited tech budget, promote a great culture and are made up of fantastic like-minded individuals. Role: • Collaborate with internal engineering and development teams to obtain an in depth understanding of the product and the documentation requirements • Create and maintain technical documentation that is accurate, comprehensive, and tailored to both technical and non-technical audiences • Write, edit, and publish content for use on wikis such as Confluence and use of self-documenting code tools like Sphinx • Structure and organize documentation effectively to enhance readability, discoverability, and ease of collaborative editing • Proactively identify and address documentation gaps or areas for improvement, and hold teams accountable • Use generative AI tools to accelerate the documentation process when appropriate • Assist in developing documentation strategies and workflow improvements • Ensure documentation complies with internal standards and guidelines Skills: 4+ years of experience as a Technical Author/Writer/Documentation Engineer, ideally with experience in Financial Services Familiarity with Infrastructure technology (both on-prem and cloud) A Computer Science Degree is heavily advantageous but not essential
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Apr 30, 2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Apr 30, 2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Apr 30, 2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
Apr 26, 2024
Full time
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
An excellent opportunity has arisen for an experienced Technical Writer to join a global social media brand Role: Documentation Engineer/ Technical Writer Location: London- Hybrid Role Duration: 6 months Seeking a Documentation Engineer / Technical Writer to document industry-leading software and technology for developers around the world. Our Client's team teaches some of the world's most brilliant engineers how to build incredibly complex applications and experiences. Ideal candidate will have a demonstrated track record of effectively capturing and communicating technical concepts related to software development procedures. Responsibilities Create and maintain documentation and related development materials for tools, products and platforms that form the typical flows of software development Work closely with engineering, product, and support teams to ensure quality and accuracy of content. Design, draft, and edit technical and process documentation. Support multiple programming languages and development platforms. Create and maintain code samples and sample applications, as needed. Minimum Qualifications 5+ years of experience authoring complex technical documentation for an engineering audience. Experience with SDK or API documentation for a technical audience. Experience working with markdown content formatting. Experience interpreting example code so that it can be explained to users. Experience using source control to manage and publish content. Established record of project ownership, project management, and self-direction. Experience collaborating effectively across multiple teams and competing deadlines. Preferred Qualifications BA/BS in Computer Science or English or equivalent work experience. Familiarity with game engine development (Unity, Unreal Engine), web development, or Android development. Familiarity with software infrastructure concepts and technologies.
Apr 25, 2024
Full time
An excellent opportunity has arisen for an experienced Technical Writer to join a global social media brand Role: Documentation Engineer/ Technical Writer Location: London- Hybrid Role Duration: 6 months Seeking a Documentation Engineer / Technical Writer to document industry-leading software and technology for developers around the world. Our Client's team teaches some of the world's most brilliant engineers how to build incredibly complex applications and experiences. Ideal candidate will have a demonstrated track record of effectively capturing and communicating technical concepts related to software development procedures. Responsibilities Create and maintain documentation and related development materials for tools, products and platforms that form the typical flows of software development Work closely with engineering, product, and support teams to ensure quality and accuracy of content. Design, draft, and edit technical and process documentation. Support multiple programming languages and development platforms. Create and maintain code samples and sample applications, as needed. Minimum Qualifications 5+ years of experience authoring complex technical documentation for an engineering audience. Experience with SDK or API documentation for a technical audience. Experience working with markdown content formatting. Experience interpreting example code so that it can be explained to users. Experience using source control to manage and publish content. Established record of project ownership, project management, and self-direction. Experience collaborating effectively across multiple teams and competing deadlines. Preferred Qualifications BA/BS in Computer Science or English or equivalent work experience. Familiarity with game engine development (Unity, Unreal Engine), web development, or Android development. Familiarity with software infrastructure concepts and technologies.
Meta is looking for a Subsea Network Operations Engineer responsible for the Operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to deploy, design and maintain network devices and be involved in all aspects of networking at Facebook. Network Operations Engineer, Subsea Responsibilities: Manage optical Subsea network performance and operations. Perform MA Duties on Meta owned cable systems as needed Act as primary O&M SME for contracting and provide consultative O&M guidance to internal Meta teams Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management. Run turnkey projects. Receive/review designs from engineering and run field deployments. Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance. Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them. Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments. Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans. Proactively contribute to documentation, automation and processes as they evolve. Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team's future roadmaps & goals. Oversee documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained. Work with partner teams to document end-to-end business processes (workflows) as they are defined throughout the program. Ensure processes are in place to ensure all documentation and systems are delivered to Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network. Manage expectations of all interested parties with key deliverable and milestone dates. Maintain deployment status reporting and provide frequent deployment updates. Identify, communicate and manage risks and adjustments to the overall program. Supervise the NOC operations and be the escalation point of contact for any Meta systems under management 10% to 25% of travel required. Minimum Qualifications: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program. Experience in Subsea Operations, Deployments and Technology with 10+ years industry experience. Experience managing and switching BU's, WSS BU's Familiarity with DCN operations, management, network security and architectures Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs. CLS Management experience including facilities maintenance and security Prior experience managing PFE and troubleshooting complex subsea power and grounding issues. Experience in the Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer Experience understanding architecture for system dependencies and translate these into deployable solutions
Sep 22, 2022
Full time
Meta is looking for a Subsea Network Operations Engineer responsible for the Operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to deploy, design and maintain network devices and be involved in all aspects of networking at Facebook. Network Operations Engineer, Subsea Responsibilities: Manage optical Subsea network performance and operations. Perform MA Duties on Meta owned cable systems as needed Act as primary O&M SME for contracting and provide consultative O&M guidance to internal Meta teams Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management. Run turnkey projects. Receive/review designs from engineering and run field deployments. Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance. Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them. Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments. Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans. Proactively contribute to documentation, automation and processes as they evolve. Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team's future roadmaps & goals. Oversee documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained. Work with partner teams to document end-to-end business processes (workflows) as they are defined throughout the program. Ensure processes are in place to ensure all documentation and systems are delivered to Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network. Manage expectations of all interested parties with key deliverable and milestone dates. Maintain deployment status reporting and provide frequent deployment updates. Identify, communicate and manage risks and adjustments to the overall program. Supervise the NOC operations and be the escalation point of contact for any Meta systems under management 10% to 25% of travel required. Minimum Qualifications: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program. Experience in Subsea Operations, Deployments and Technology with 10+ years industry experience. Experience managing and switching BU's, WSS BU's Familiarity with DCN operations, management, network security and architectures Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs. CLS Management experience including facilities maintenance and security Prior experience managing PFE and troubleshooting complex subsea power and grounding issues. Experience in the Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer Experience understanding architecture for system dependencies and translate these into deployable solutions
Meta is looking for a Subsea Network Operations Engineer responsible for the Operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to deploy, design and maintain network devices and be involved in all aspects of networking at Facebook. Network Operations Engineer, Subsea Responsibilities: Manage optical Subsea network performance and operations. Perform MA Duties on Meta owned cable systems as needed Act as primary O&M SME for contracting and provide consultative O&M guidance to internal Meta teams Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management. Run turnkey projects. Receive/review designs from engineering and run field deployments. Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance. Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them. Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments. Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans. Proactively contribute to documentation, automation and processes as they evolve. Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team's future roadmaps & goals. Oversee documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained. Work with partner teams to document end-to-end business processes (workflows) as they are defined throughout the program. Ensure processes are in place to ensure all documentation and systems are delivered to Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network. Manage expectations of all interested parties with key deliverable and milestone dates. Maintain deployment status reporting and provide frequent deployment updates. Identify, communicate and manage risks and adjustments to the overall program. Supervise the NOC operations and be the escalation point of contact for any Meta systems under management 10% to 25% of travel required. Minimum Qualifications: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program. Experience in Subsea Operations, Deployments and Technology with 10+ years industry experience. Experience managing and switching BU's, WSS BU's Familiarity with DCN operations, management, network security and architectures Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs. CLS Management experience including facilities maintenance and security Prior experience managing PFE and troubleshooting complex subsea power and grounding issues. Experience in the Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer Experience understanding architecture for system dependencies and translate these into deployable solutions
Sep 21, 2022
Full time
Meta is looking for a Subsea Network Operations Engineer responsible for the Operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to deploy, design and maintain network devices and be involved in all aspects of networking at Facebook. Network Operations Engineer, Subsea Responsibilities: Manage optical Subsea network performance and operations. Perform MA Duties on Meta owned cable systems as needed Act as primary O&M SME for contracting and provide consultative O&M guidance to internal Meta teams Run all necessary meetings, day-to-day interaction, timeline, logistics and budget management. Run turnkey projects. Receive/review designs from engineering and run field deployments. Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance. Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them. Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments. Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans. Proactively contribute to documentation, automation and processes as they evolve. Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team's future roadmaps & goals. Oversee documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained. Work with partner teams to document end-to-end business processes (workflows) as they are defined throughout the program. Ensure processes are in place to ensure all documentation and systems are delivered to Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network. Manage expectations of all interested parties with key deliverable and milestone dates. Maintain deployment status reporting and provide frequent deployment updates. Identify, communicate and manage risks and adjustments to the overall program. Supervise the NOC operations and be the escalation point of contact for any Meta systems under management 10% to 25% of travel required. Minimum Qualifications: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program. Experience in Subsea Operations, Deployments and Technology with 10+ years industry experience. Experience managing and switching BU's, WSS BU's Familiarity with DCN operations, management, network security and architectures Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs. CLS Management experience including facilities maintenance and security Prior experience managing PFE and troubleshooting complex subsea power and grounding issues. Experience in the Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer Experience understanding architecture for system dependencies and translate these into deployable solutions
and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. About the Role: In this role, you'll be joining the Data Security team, which includes Data Protection and Insider Risk: products that protect data in customer environments. We are looking for a QA Analyst to join our team and help ensure our product UIs work well and address users' needs. You'll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers. What you'll do: Write and execute test plans for new UI features Exploratory testing Help develop and document requirements Help educate and advocate for testing best practices and overall product quality Participate in design and documentation reviews Coordinate with multiple teams to understand requirements and get issues addressed Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically. Identify and/or create environments/conditions needed for testing What you'll need: 3+ years experience You have tested and shipped products and features Experience testing web UI Experience writing and executing test plans Experience documenting technical requirements Knowledge of classes and testing methodologies Attention to detail and organization Comfort working on multiple projects simultaneously Comfort working with diverse stakeholders Courage to champion the user perspective and the quality of the project Pragmatism to prioritize issues and prevent perfect being the enemy of great Bonus points: Experience editing/proof-reading Knowledge of and experience in cybersecurity or productivity apps people globally Benefits of Working at CrowdStrike: Remote-first culture Market leader in compensation and equity awards Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Physical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunities Offices with stocked kitchens when you need to fuel innovation and collaboration We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Remote working/work at home options are available for this role.
Sep 21, 2022
Full time
and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. About the Role: In this role, you'll be joining the Data Security team, which includes Data Protection and Insider Risk: products that protect data in customer environments. We are looking for a QA Analyst to join our team and help ensure our product UIs work well and address users' needs. You'll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers. What you'll do: Write and execute test plans for new UI features Exploratory testing Help develop and document requirements Help educate and advocate for testing best practices and overall product quality Participate in design and documentation reviews Coordinate with multiple teams to understand requirements and get issues addressed Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically. Identify and/or create environments/conditions needed for testing What you'll need: 3+ years experience You have tested and shipped products and features Experience testing web UI Experience writing and executing test plans Experience documenting technical requirements Knowledge of classes and testing methodologies Attention to detail and organization Comfort working on multiple projects simultaneously Comfort working with diverse stakeholders Courage to champion the user perspective and the quality of the project Pragmatism to prioritize issues and prevent perfect being the enemy of great Bonus points: Experience editing/proof-reading Knowledge of and experience in cybersecurity or productivity apps people globally Benefits of Working at CrowdStrike: Remote-first culture Market leader in compensation and equity awards Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Physical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunities Offices with stocked kitchens when you need to fuel innovation and collaboration We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Remote working/work at home options are available for this role.
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. All Plants on Sellafield site require a valid Safety Case to be able to continue operations. Under Site License Condition 15 each Safety Case is required to be reviewed whenever there is a significant change to operations, an Event Driven Review, or on a periodicity of not greater than 10 years, a Long-Term Periodic Review. Operations Division Project Office have grouped these reviews into a single category to be delivered by a dedicated team whenever support is required from Projects. Key responsibilities and accountabilities: Engage with Plant personnel and review documentation to: 1. Compile and maintain Fault Schedules in support of plant safety cases 2. Act as Technical Secretary, where required, in support of safety case review activities. 3. Support Subject Matter Experts in the review of adequacy of engineered protective Systems (EPSs) and Operational Preventative Measures (OPMs). 4. Prepare Technical reports. 5. Support the development of Project and Technical Specifications. The appointment is subject to the AXIOM 'best athlete' process and appointment is via Project Manager and Area Engineering ManagerPersonality: Self-driven, with a clear focus on high quality and accuracy. A questioning and investigative attitude is desirable. Specific Job Skills: Understands the principles of both nuclear and conventional safety, hazard management, the structure of nuclear Safety Cases and the application of ALARP arguments The applicant should also have a good knowledge of nuclear engineering and design intent of engineered safety systems. Previous experience of Sellafield is essential, either in a safety case or engineering design capacity. Good understanding of Safety Case and ALARP principles. Specific Job Skills: Understands the principles of Safety Cases, Nuclear and General Engineering. Previous experience of Sellafield and the Long-Term Periodic Review process. Computer skills: Must be adept in use of MS Office, particularly Excel and Word. The ability to use and experience of the Sellafield IT systems will be an advantage. Literacy: Must be a competent writer of technical based reports. Communication Skills: Must be a good communicator using face-to-face discussion, telephone and email. The ability to listen is essential. Preferential experience: Good understanding of the Safety Case Review processes and requirements Knowledge of the Safety Case Index Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Feb 01, 2022
Full time
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. All Plants on Sellafield site require a valid Safety Case to be able to continue operations. Under Site License Condition 15 each Safety Case is required to be reviewed whenever there is a significant change to operations, an Event Driven Review, or on a periodicity of not greater than 10 years, a Long-Term Periodic Review. Operations Division Project Office have grouped these reviews into a single category to be delivered by a dedicated team whenever support is required from Projects. Key responsibilities and accountabilities: Engage with Plant personnel and review documentation to: 1. Compile and maintain Fault Schedules in support of plant safety cases 2. Act as Technical Secretary, where required, in support of safety case review activities. 3. Support Subject Matter Experts in the review of adequacy of engineered protective Systems (EPSs) and Operational Preventative Measures (OPMs). 4. Prepare Technical reports. 5. Support the development of Project and Technical Specifications. The appointment is subject to the AXIOM 'best athlete' process and appointment is via Project Manager and Area Engineering ManagerPersonality: Self-driven, with a clear focus on high quality and accuracy. A questioning and investigative attitude is desirable. Specific Job Skills: Understands the principles of both nuclear and conventional safety, hazard management, the structure of nuclear Safety Cases and the application of ALARP arguments The applicant should also have a good knowledge of nuclear engineering and design intent of engineered safety systems. Previous experience of Sellafield is essential, either in a safety case or engineering design capacity. Good understanding of Safety Case and ALARP principles. Specific Job Skills: Understands the principles of Safety Cases, Nuclear and General Engineering. Previous experience of Sellafield and the Long-Term Periodic Review process. Computer skills: Must be adept in use of MS Office, particularly Excel and Word. The ability to use and experience of the Sellafield IT systems will be an advantage. Literacy: Must be a competent writer of technical based reports. Communication Skills: Must be a good communicator using face-to-face discussion, telephone and email. The ability to listen is essential. Preferential experience: Good understanding of the Safety Case Review processes and requirements Knowledge of the Safety Case Index Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Are you ready to advance your management and technical skills and secure that progressive IT role? We are looking for an engineer who enjoys working with both the front and back end of a business. Someone who has interests in day to day staff support as well as contributing to the technical improvements and new development projects for the business. We are a veterinary group with 44 branches and 3 hospitals located across Greater London. We have designed and implemented our own bespoke Practice Management System and continue to work closely with the developers to improve the system to challenge the latest trends out there. Overview of the Role: Assist the IT Manager with the coordination and implementation of task in the IT department as well as liaise with the IT team with respect to new ideas and improvements to current and new systems, contribute to projects and meetings with management, software writers and 3rd parties. Run point on overseeing relations & collaboration with the PMS (Practice Management System) developers, feature design & build testing, Assist with new installations, daily software and hardware support of staff and the upgrading of IT hardware and software on site including overseeing build release to the group, technical documentation and branch visits. This role will give you great exposure to various operating environments Key elements of the role will include: Work with IT colleagues to support users regarding email, main frame and IT issues (both software and hardware) Review alternatives and recommend improvements to IT systems 1st/2nd line software and hardware support Management of asset lists, compliance logs, server manager, active directory etc. Hands on assistance with development, report creation and support of our bespoke Practice Management System 3 in 1 on call rota (telephone support) in the evening till 8pm and 8am - 8pm weekend support This role is best suited for a candidate who: The role will be best suited to a support professional who is looking to diversify their workload and enjoy the challenge of a variable job description which will include office work as well as site visits. We need a candidate who is self-driven, focused and can work independently as well as in a group. To be considered for this role you will have: Good knowledge of Microsoft and an interest in Apple products A proven track record of delivering IT support and maintenance The ability to effectively communicate with and influence management Able to troubleshoot basic network and hardware issues while taking instructions over the phone Hardware support (Servers, pc, network equipment, printers etc.) Someone who is calm - doesn't panic in difficult situations Someone conscientious - will not take risks when out of your depth Experience with troubleshooting and configuring mobile and wireless devices Have a driver's licence Salary and Benefits Package Salary is in the range of £25,000-£30,00 and our benefit package includes: Company car, laptop and phone Funded Continuous profession development Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more. 24hr Employee Assistance Programme. Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!). Cycle to work scheme. Great colleague pet discount scheme. Increasing holiday allowance with length of service. Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we're proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us: 'I've been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I'd joined them sooner!' Current Employee-Nov 2020 * Credit Indeed. 'I've worked for the company for 5 years and they are great at supporting career progression'. Current Employee - March 2020 * Credit Indeed. 'I've enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed. At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers' views and we've run Town Hall meeting throughout Covid, taking polls and with live Q and A's to make sure we're making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics equipment needs. If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please apply now !
Sep 10, 2021
Full time
Are you ready to advance your management and technical skills and secure that progressive IT role? We are looking for an engineer who enjoys working with both the front and back end of a business. Someone who has interests in day to day staff support as well as contributing to the technical improvements and new development projects for the business. We are a veterinary group with 44 branches and 3 hospitals located across Greater London. We have designed and implemented our own bespoke Practice Management System and continue to work closely with the developers to improve the system to challenge the latest trends out there. Overview of the Role: Assist the IT Manager with the coordination and implementation of task in the IT department as well as liaise with the IT team with respect to new ideas and improvements to current and new systems, contribute to projects and meetings with management, software writers and 3rd parties. Run point on overseeing relations & collaboration with the PMS (Practice Management System) developers, feature design & build testing, Assist with new installations, daily software and hardware support of staff and the upgrading of IT hardware and software on site including overseeing build release to the group, technical documentation and branch visits. This role will give you great exposure to various operating environments Key elements of the role will include: Work with IT colleagues to support users regarding email, main frame and IT issues (both software and hardware) Review alternatives and recommend improvements to IT systems 1st/2nd line software and hardware support Management of asset lists, compliance logs, server manager, active directory etc. Hands on assistance with development, report creation and support of our bespoke Practice Management System 3 in 1 on call rota (telephone support) in the evening till 8pm and 8am - 8pm weekend support This role is best suited for a candidate who: The role will be best suited to a support professional who is looking to diversify their workload and enjoy the challenge of a variable job description which will include office work as well as site visits. We need a candidate who is self-driven, focused and can work independently as well as in a group. To be considered for this role you will have: Good knowledge of Microsoft and an interest in Apple products A proven track record of delivering IT support and maintenance The ability to effectively communicate with and influence management Able to troubleshoot basic network and hardware issues while taking instructions over the phone Hardware support (Servers, pc, network equipment, printers etc.) Someone who is calm - doesn't panic in difficult situations Someone conscientious - will not take risks when out of your depth Experience with troubleshooting and configuring mobile and wireless devices Have a driver's licence Salary and Benefits Package Salary is in the range of £25,000-£30,00 and our benefit package includes: Company car, laptop and phone Funded Continuous profession development Simply Health which provides cashback/refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more. 24hr Employee Assistance Programme. Generous shopping/leisure discounts (never pay full price in all the major shops and cinemas again!). Cycle to work scheme. Great colleague pet discount scheme. Increasing holiday allowance with length of service. Goddard Veterinary Group is a family-run practice and was started in 1952 by Arthur Goddard. We are now the largest family-run veterinary group in the UK and have 44 clinics, 3 hospitals, and our own nursing college. We have a great reputation for looking after our staff; over 20% of our team have been with us 10 years or more and we're proud of our many 5-star employee reviews on Indeed. Here are some of the lovely things people say about us: 'I've been working at Goddard Vet Group full-time for more than a year. Pros: There is a great supportive nature throughout the company, allowing you to grow and achieve things professionally and personally. Cons: Wish I'd joined them sooner!' Current Employee-Nov 2020 * Credit Indeed. 'I've worked for the company for 5 years and they are great at supporting career progression'. Current Employee - March 2020 * Credit Indeed. 'I've enjoyed working for Goddards for 6 years and am sad to leave due to relocation. I liked working with the supportive team, lovely clients, interesting and varied case load. Management were accommodating with my flexible working request. Excellent CPD and benefits package. Former Employee -Nov 2020. * Credit Indeed. At the heart of it all, we really value our colleagues. We have a Colleague Forum to listen to our peers' views and we've run Town Hall meeting throughout Covid, taking polls and with live Q and A's to make sure we're making the right decisions for our people. All our senior managers are Mental Health First Aid trained and we offer Wellness plans for all our new starters. We are forward thinking; we have developed our own successful contact centre to help ease reception pressure in our busy clinics and allowing us more time to chat to our clients about their needs. This year we have a big programme of refurbishments, and we are continually reviewing our clinics equipment needs. If you are interested in this rewarding role and working for a forward-thinking independent business, and would like to know more, please apply now !
Our Bedford,Beds based client is looking for a 2nd Level Support Engineer to join to rapidly expanding global company.
Package on Offer
* a salary of circa £34,000-£40,000
* enhanced pension scheme
* expenses (authorised)
* laptop & phone
* healthcare
Hours of work - Mon-Fri 40 hours per week 9am -5.30pm
Location: office based mainly, sometimes field based some home working
Company Overview
The company whilst global, has a culture of a very family type feel and works very well as a team supporting one another, and this is the type of person they are looking to join their team - a team player who will get stuck in.
They work with global brands and independent clients - everyone is equally important to them and is treated with great service and care - again an expectation is that their team members really care about the job they do and who they do it for as well.
Overview:
The Role of 2nd line Support Engineer is to support the business with customer and Internal escalations through to the testing of new prodcuts .
The Support Engineer will need to be able to use their initiative in helping resolve any issues presented.
The Individual Personal Abilities & Skills Required
A strong interest and/or qualification in computer science or technology. Ideally with experience in the following areas / products.
* Testing and configuration of IP networks using Cisco, HP, Huawei & Juniper switches with integration to Ruckus, Cisco, Meraki wireless.
* Configuring and testing of the equipment before shipping to engineering team.
* Labeling of hardware and providing full documentation to the engineering team for the switch configurations.
* Creating and modifying scripts for bespoke installations
* Integrating with a bespoke authentication server.
* Knowledge of IPTV and other network services.
* Knowledge of Cisco, HP a must, Huawei and juniper advantageous along with a good understanding of wireless infrastructures.
* Able to follow testing & commissioning procedures.
* Able to work as a team member or solo
* Knowledge of Linux, Cisco,HP, Juniper, Huawei, Ruckus, Windows an advantage.
* Excellent communication skills both written and verbal
* French or German speaker and writer (b2b level) ideally
You will have/be:
* Previous work experience, ideally in an office-based technical role
* Availability to do shift work and to be flexible
* Ability to work as part of a team
* Self-motivation and drive
* Must be confident with speaking over the phone
* Flexible ‘can-do’ attitude to tasks, and ability to use own initiative
* Full Current Driving Licence
This is an opportunity to develop your career with a unique and global company that really has a family type feel. They are looking to start the right person asap so this could be an early New Year resolution to look for that new career opportunity
Oct 29, 2018
Our Bedford,Beds based client is looking for a 2nd Level Support Engineer to join to rapidly expanding global company.
Package on Offer
* a salary of circa £34,000-£40,000
* enhanced pension scheme
* expenses (authorised)
* laptop & phone
* healthcare
Hours of work - Mon-Fri 40 hours per week 9am -5.30pm
Location: office based mainly, sometimes field based some home working
Company Overview
The company whilst global, has a culture of a very family type feel and works very well as a team supporting one another, and this is the type of person they are looking to join their team - a team player who will get stuck in.
They work with global brands and independent clients - everyone is equally important to them and is treated with great service and care - again an expectation is that their team members really care about the job they do and who they do it for as well.
Overview:
The Role of 2nd line Support Engineer is to support the business with customer and Internal escalations through to the testing of new prodcuts .
The Support Engineer will need to be able to use their initiative in helping resolve any issues presented.
The Individual Personal Abilities & Skills Required
A strong interest and/or qualification in computer science or technology. Ideally with experience in the following areas / products.
* Testing and configuration of IP networks using Cisco, HP, Huawei & Juniper switches with integration to Ruckus, Cisco, Meraki wireless.
* Configuring and testing of the equipment before shipping to engineering team.
* Labeling of hardware and providing full documentation to the engineering team for the switch configurations.
* Creating and modifying scripts for bespoke installations
* Integrating with a bespoke authentication server.
* Knowledge of IPTV and other network services.
* Knowledge of Cisco, HP a must, Huawei and juniper advantageous along with a good understanding of wireless infrastructures.
* Able to follow testing & commissioning procedures.
* Able to work as a team member or solo
* Knowledge of Linux, Cisco,HP, Juniper, Huawei, Ruckus, Windows an advantage.
* Excellent communication skills both written and verbal
* French or German speaker and writer (b2b level) ideally
You will have/be:
* Previous work experience, ideally in an office-based technical role
* Availability to do shift work and to be flexible
* Ability to work as part of a team
* Self-motivation and drive
* Must be confident with speaking over the phone
* Flexible ‘can-do’ attitude to tasks, and ability to use own initiative
* Full Current Driving Licence
This is an opportunity to develop your career with a unique and global company that really has a family type feel. They are looking to start the right person asap so this could be an early New Year resolution to look for that new career opportunity
Technical Writer – Web Development – NW London – 3 Month Contract
As a Technical Writer must have a background as a Technical Writer/Author working on Software products. As Technical Writer you will have some exposure to most of the following technologies: Java, Ruby, Rails, HTML, SASS/CSS, Javascript/jquery, Linux, Shell, Tomcat, Nginx, MySQL, github, Solr, Elasticsearch, Memcache etc.
Responsibilities:
Create, develop and manage online documentation
Adhere to and champion a consistent style, look and feel throughout documentation
Work closely with development teams to understand product features and functionality and produce accurate, relevant and informative documentation.
Contribute to internal forums and email communications to answer and clarify requests and questions concerning product documentation issues.
Keep current with emerging help technologies and tools through relevant blogs, websites and events to make suitable recommendations for introducing exciting and compelling tools and techniques for engaging technical documents.
Build strong relationships with internal consumers of documentation, such as consultants and support, in order to incorporate real world content into the documentation stream.
React quickly and effectively to comments and requested updates to keep content relevant.
Contribute to the technical blogging presence on the company Website.
Contribute to continuous improvements of engineering processes, especially those associated with documentation and other technical communications
Communicate and report plans, status, significant events etc. both within engineering team and to wider management
This Technical Writer position is based in North West London and will be a contract for approximately 3 months.
TSD Specialists Ltd. are an I.T Recruitment partner acting exclusively on behalf of our partner
Feb 21, 2016
Technical Writer – Web Development – NW London – 3 Month Contract
As a Technical Writer must have a background as a Technical Writer/Author working on Software products. As Technical Writer you will have some exposure to most of the following technologies: Java, Ruby, Rails, HTML, SASS/CSS, Javascript/jquery, Linux, Shell, Tomcat, Nginx, MySQL, github, Solr, Elasticsearch, Memcache etc.
Responsibilities:
Create, develop and manage online documentation
Adhere to and champion a consistent style, look and feel throughout documentation
Work closely with development teams to understand product features and functionality and produce accurate, relevant and informative documentation.
Contribute to internal forums and email communications to answer and clarify requests and questions concerning product documentation issues.
Keep current with emerging help technologies and tools through relevant blogs, websites and events to make suitable recommendations for introducing exciting and compelling tools and techniques for engaging technical documents.
Build strong relationships with internal consumers of documentation, such as consultants and support, in order to incorporate real world content into the documentation stream.
React quickly and effectively to comments and requested updates to keep content relevant.
Contribute to the technical blogging presence on the company Website.
Contribute to continuous improvements of engineering processes, especially those associated with documentation and other technical communications
Communicate and report plans, status, significant events etc. both within engineering team and to wider management
This Technical Writer position is based in North West London and will be a contract for approximately 3 months.
TSD Specialists Ltd. are an I.T Recruitment partner acting exclusively on behalf of our partner
Technical Author required by my leading documentation consultancy client within the property development and construction industry. The Technical Author will be required to be part of the clients' documentation team in central London. My client is open to receiving applications from both experienced and junior Technical..... click apply for full job details
Feb 21, 2016
Technical Author required by my leading documentation consultancy client within the property development and construction industry. The Technical Author will be required to be part of the clients' documentation team in central London. My client is open to receiving applications from both experienced and junior Technical..... click apply for full job details