Job Title: ERP System Administrator Location: Diss Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated ERP System Administrator to join their team. This is a fantastic full-time permanent role, offering the chance to work onsite with an experienced IT team. About the Role: As a ERP System Administrator, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues, relating to the companies ERP system. This role is suitable for someone who is has exposure to ERP systems and wants to continue to learn. Responsibilities: Act as first point of contact for all issues relating to the ERP system Demonstrate to colleagues how to access information on the ERP system Provide remote and deskside support to colleagues Deliver outstanding customer service to non-technically minded colleagues, to listen to the request or issue, and respond within the agreed SLA time frames Support a wide range of customers, from colleagues in Engineering, Finance and HR Desired Skills and Experience: Strong communication skills both written and verbally Enthusiasm and drive to pursue a career in IT Background working in a manufacturing environment would be advantageous Previous experience with PowerBI. Epicor ERP and SSRS would be beneficial. Due to the location, having access to a vehicle for daily commuting to the office is essential. Ready to Launch Your IT Career? APPLY NOW!
May 01, 2024
Full time
Job Title: ERP System Administrator Location: Diss Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated ERP System Administrator to join their team. This is a fantastic full-time permanent role, offering the chance to work onsite with an experienced IT team. About the Role: As a ERP System Administrator, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues, relating to the companies ERP system. This role is suitable for someone who is has exposure to ERP systems and wants to continue to learn. Responsibilities: Act as first point of contact for all issues relating to the ERP system Demonstrate to colleagues how to access information on the ERP system Provide remote and deskside support to colleagues Deliver outstanding customer service to non-technically minded colleagues, to listen to the request or issue, and respond within the agreed SLA time frames Support a wide range of customers, from colleagues in Engineering, Finance and HR Desired Skills and Experience: Strong communication skills both written and verbally Enthusiasm and drive to pursue a career in IT Background working in a manufacturing environment would be advantageous Previous experience with PowerBI. Epicor ERP and SSRS would be beneficial. Due to the location, having access to a vehicle for daily commuting to the office is essential. Ready to Launch Your IT Career? APPLY NOW!
Experienced supporting ERP systems? Have you worked with Epicor before? I am thrilled to be working with a returning client of REED for their latest recruitment - Database Administrator. Responsibilities : Primarily support and develop in the company ERP(Epicor) and CRM(Workbooks). Investigate and diagnose faults and apply resolution accordingly Document cases/Processes within the specific SLA guidelines Providing concise and relevant information when defining a software fault/requirement document Ensure customer satisfaction is maintained through the lifecycle of the service case workflow. Provide continual feedback on improvement and processes while assisting the company to maintain the general day to day IT requirements. Experience, Skills & Personal Qualities 3+ years of ERP technical product experience, for examples software development, systems architecture, or administration Epicor development would be an advantage Excellent written and verbal communication skills Ability to work as part of a distributed team Self-starter with the ability to determine technical solutions A combined discipline for creativity and collaboration Knowledge of Windows administration including Internet Information Server Proficient in writing SQL queries against a variety of data sources Package : Salary - £30,000 + a highly rewarding annual bonus. 25 days leave, Pension, free parking and more
Nov 09, 2021
Full time
Experienced supporting ERP systems? Have you worked with Epicor before? I am thrilled to be working with a returning client of REED for their latest recruitment - Database Administrator. Responsibilities : Primarily support and develop in the company ERP(Epicor) and CRM(Workbooks). Investigate and diagnose faults and apply resolution accordingly Document cases/Processes within the specific SLA guidelines Providing concise and relevant information when defining a software fault/requirement document Ensure customer satisfaction is maintained through the lifecycle of the service case workflow. Provide continual feedback on improvement and processes while assisting the company to maintain the general day to day IT requirements. Experience, Skills & Personal Qualities 3+ years of ERP technical product experience, for examples software development, systems architecture, or administration Epicor development would be an advantage Excellent written and verbal communication skills Ability to work as part of a distributed team Self-starter with the ability to determine technical solutions A combined discipline for creativity and collaboration Knowledge of Windows administration including Internet Information Server Proficient in writing SQL queries against a variety of data sources Package : Salary - £30,000 + a highly rewarding annual bonus. 25 days leave, Pension, free parking and more