Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
May 01, 2024
Full time
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
Firmware/Software Engineer Role Are you passionate about developing cutting-edge firmware and software solutions for high-tech products? We're seeking a talented individual to join our clients dynamic team in a permanent role. With a strong focus on innovation and advanced technology, our client is dedicated to pushing boundaries and shaping the future of our industry. Introduction: Our client is a leading provider of high voltage power supply solutions, renowned for their commitment to excellence and innovation. Their team is dedicated to developing ground-breaking products and automation solutions that drive progress and enhance efficiency. Main Objectives: As part of our clients team, you will be responsible for the analysis, design, programming, debugging, and documentation of firmware/software for both PC and embedded applications. Your main objectives will include collaborating with their power supply design engineers to integrate digital control loops into our products and supporting existing production firmware. Key Responsibilities: Designing and implementing software for high voltage power supply development. Supporting and developing software for new test solutions, ensuring timely availability for global operations. Project managing the development of software for production testing, liaising with internal and external stakeholders. Producing clear and precise production test software utilizing coding solutions such as LabVIEW and TestStand. Ensuring test methods are safe, effective, and efficient, meeting the needs of production test operators. Liaising with customers and other organizations to ensure software designs meet requirements. Providing code, operating principles, and calibration procedures for designed products. Ensuring designs comply with engineering, quality, and safety standards. Skills, Knowledge, and Experience: Degree or equivalent in Software Engineering or Electrical/Electronic Engineering. Experience in software design and development with an emphasis on structured methods. Proficiency in Microchip PIC/DSP controllers and C programming. Knowledge of embedded systems and digital control theory. Experience in VB.NET GUI development. Familiarity with standard lab instrumentation and data acquisition systems. Strong problem-solving skills and analytical thinking. Self-motivated with the ability to work well in a team. Excellent verbal and written communication skills.
May 01, 2024
Full time
Firmware/Software Engineer Role Are you passionate about developing cutting-edge firmware and software solutions for high-tech products? We're seeking a talented individual to join our clients dynamic team in a permanent role. With a strong focus on innovation and advanced technology, our client is dedicated to pushing boundaries and shaping the future of our industry. Introduction: Our client is a leading provider of high voltage power supply solutions, renowned for their commitment to excellence and innovation. Their team is dedicated to developing ground-breaking products and automation solutions that drive progress and enhance efficiency. Main Objectives: As part of our clients team, you will be responsible for the analysis, design, programming, debugging, and documentation of firmware/software for both PC and embedded applications. Your main objectives will include collaborating with their power supply design engineers to integrate digital control loops into our products and supporting existing production firmware. Key Responsibilities: Designing and implementing software for high voltage power supply development. Supporting and developing software for new test solutions, ensuring timely availability for global operations. Project managing the development of software for production testing, liaising with internal and external stakeholders. Producing clear and precise production test software utilizing coding solutions such as LabVIEW and TestStand. Ensuring test methods are safe, effective, and efficient, meeting the needs of production test operators. Liaising with customers and other organizations to ensure software designs meet requirements. Providing code, operating principles, and calibration procedures for designed products. Ensuring designs comply with engineering, quality, and safety standards. Skills, Knowledge, and Experience: Degree or equivalent in Software Engineering or Electrical/Electronic Engineering. Experience in software design and development with an emphasis on structured methods. Proficiency in Microchip PIC/DSP controllers and C programming. Knowledge of embedded systems and digital control theory. Experience in VB.NET GUI development. Familiarity with standard lab instrumentation and data acquisition systems. Strong problem-solving skills and analytical thinking. Self-motivated with the ability to work well in a team. Excellent verbal and written communication skills.
IT Field Technician Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Field Technician with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
May 01, 2024
Full time
IT Field Technician Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Field Technician with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
IT Support Technician - Up to £32,000 + Excellent Benefits - Dartford Overview: An excellent opportunity has arisen for an IT support technician with a market leading Design Company who are based in Dartford, Kent.Reporting to the IT Manager, working as part of a small team to assist the business with general IT Support and First Line Support of their IT systems. Assisting with basic Microsoft Office software usage and working to update and amend process documentation for all IT processes. Role & Responsibilities: Support configuration of new desktop computers and laptops for all staff Assist with the Cyber Security program (Training, MFA) Identify Support process gaps and suggest/implement changes Develop solutions to issues within existing system toolset Plan and working flexibly to deadlines Support users on change control and system updates Support training for users of a new system Assist with the implementation of new systems including data migration Skills & Experience: 2+ years of experience of working within an IT Support environment Advanced level within MS Office (365) particularly Excel Understanding of ERP systems (preferably Sage) and business processes Effective communication skills and the ability to handle multiple tasks all within an attention to detail Ability to work independently with little supervision Confident decision maker Package: Up to £32,000 basic salary 25 days annual leave + Bank Holidays Performance related bonus Excellent benefits package IT Support Technician - Up to £32,000 + Excellent Benefits - Dartford
May 01, 2024
Full time
IT Support Technician - Up to £32,000 + Excellent Benefits - Dartford Overview: An excellent opportunity has arisen for an IT support technician with a market leading Design Company who are based in Dartford, Kent.Reporting to the IT Manager, working as part of a small team to assist the business with general IT Support and First Line Support of their IT systems. Assisting with basic Microsoft Office software usage and working to update and amend process documentation for all IT processes. Role & Responsibilities: Support configuration of new desktop computers and laptops for all staff Assist with the Cyber Security program (Training, MFA) Identify Support process gaps and suggest/implement changes Develop solutions to issues within existing system toolset Plan and working flexibly to deadlines Support users on change control and system updates Support training for users of a new system Assist with the implementation of new systems including data migration Skills & Experience: 2+ years of experience of working within an IT Support environment Advanced level within MS Office (365) particularly Excel Understanding of ERP systems (preferably Sage) and business processes Effective communication skills and the ability to handle multiple tasks all within an attention to detail Ability to work independently with little supervision Confident decision maker Package: Up to £32,000 basic salary 25 days annual leave + Bank Holidays Performance related bonus Excellent benefits package IT Support Technician - Up to £32,000 + Excellent Benefits - Dartford
Our client, based locally, is searching for a confident 2nd Line Technician, ready to take their career to new heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service directly to clients and through IT channels. Are you ready for the next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate on projects and assist with new customer onboarding as needed. What You'll Bring: Minimum of 2-3 years experience within an MSP or similar environment. Proficiency in Microsoft Windows technologies (e.g., Active Directory), server management (e.g., Hyper-V, VMware, Dell), virtual desktop infrastructure (e.g., Citrix, RDS), networking (e.g., switches, firewalls), and backups (e.g., Veeam, off-site). Exceptional organisational skills and attention to detail. Willingness to occasionally work overtime as required in the IT field. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
May 01, 2024
Full time
Our client, based locally, is searching for a confident 2nd Line Technician, ready to take their career to new heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service directly to clients and through IT channels. Are you ready for the next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate on projects and assist with new customer onboarding as needed. What You'll Bring: Minimum of 2-3 years experience within an MSP or similar environment. Proficiency in Microsoft Windows technologies (e.g., Active Directory), server management (e.g., Hyper-V, VMware, Dell), virtual desktop infrastructure (e.g., Citrix, RDS), networking (e.g., switches, firewalls), and backups (e.g., Veeam, off-site). Exceptional organisational skills and attention to detail. Willingness to occasionally work overtime as required in the IT field. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Your Company: An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team. This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times. This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff. They have several decades of experience behind them, and now provide their high-quality service to over one thousand customers globally. Your Roles & Responsibilities: While in this role your duties could include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What you will need to Apply: The ideal candidate for this role will have prior knowledge and experience with ERP systems and applications such as SAP, Netsuite or Sage among others, and have worked in a support desk environment. You should have a basic understanding at least, of some of the following: Sales, Purchasing Manufacturing, MRP, Financials, Bookkeeping or Stock. You should be well organised and be able to handle a diverse workload. Strong communication and problem-solving skills are essential for the ideal candidate to be successful within this role. What you will get in Return: As the successful candidate for this opportunity, you will receive a salary of up to £30,000, which is dependent upon prior experience and its relevance to this position; alongside additional benefits, such as discretionary bonus and pension contribution available after completion of the probationary period and a good holiday allowance. You'll be a part of an organisation that offer exceptional opportunities for career progression and provide excellent training and development for their employees. This opens up a variety of possible progressive routes for your career to take, depending on your skills, interests and preferences for advancement.If this excellent opportunity interests you then please don't hesitate to apply today!
May 01, 2024
Full time
Your Company: An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team. This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times. This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff. They have several decades of experience behind them, and now provide their high-quality service to over one thousand customers globally. Your Roles & Responsibilities: While in this role your duties could include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What you will need to Apply: The ideal candidate for this role will have prior knowledge and experience with ERP systems and applications such as SAP, Netsuite or Sage among others, and have worked in a support desk environment. You should have a basic understanding at least, of some of the following: Sales, Purchasing Manufacturing, MRP, Financials, Bookkeeping or Stock. You should be well organised and be able to handle a diverse workload. Strong communication and problem-solving skills are essential for the ideal candidate to be successful within this role. What you will get in Return: As the successful candidate for this opportunity, you will receive a salary of up to £30,000, which is dependent upon prior experience and its relevance to this position; alongside additional benefits, such as discretionary bonus and pension contribution available after completion of the probationary period and a good holiday allowance. You'll be a part of an organisation that offer exceptional opportunities for career progression and provide excellent training and development for their employees. This opens up a variety of possible progressive routes for your career to take, depending on your skills, interests and preferences for advancement.If this excellent opportunity interests you then please don't hesitate to apply today!
Join a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1st LINE IT SUPPORT TECHNICIAN JOB: You'll respond promptly to inbound support calls, logging incidents and accurately recording key information relating to the client, the nature of the incident and the urgency to meet SLA's. In the workshop, you will prepare new devices and carry out repairs and upgrades. KEY SKILLS & EXPERIENCE You must have a keen interest in IT, have worked in an MSP role or are currently working in a similar role. You will have excellent customer service skills, including the ability to communicate confidently GCSE grade A-C (or equivalent) in English and Maths Have a full driving licence and car as they are located in a remote/peaceful part of the countryside. It would be a bonus if you have any IT qualifications. SALARY & BENEFITS YOU'LL RECEIVE AS 1ST LINE IT SUPPORT TECHNICIAN: £22,000 - £26,000, dependent on experience 20 days holiday + your birthday off + public holidays Hybrid working once fully trained Pension Quarterly staff events Company perk scheme (vouchers and discounts) On-site parking. This is an excellent opportunity to develop a career in IT support. To apply for this role as 1st Line IT Support Technician, please click apply online and upload an updated copy of your CV.All applicants must currently have the permanent right to work in the UK; visa applications will not be supported.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
May 01, 2024
Full time
Join a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. THE 1st LINE IT SUPPORT TECHNICIAN JOB: You'll respond promptly to inbound support calls, logging incidents and accurately recording key information relating to the client, the nature of the incident and the urgency to meet SLA's. In the workshop, you will prepare new devices and carry out repairs and upgrades. KEY SKILLS & EXPERIENCE You must have a keen interest in IT, have worked in an MSP role or are currently working in a similar role. You will have excellent customer service skills, including the ability to communicate confidently GCSE grade A-C (or equivalent) in English and Maths Have a full driving licence and car as they are located in a remote/peaceful part of the countryside. It would be a bonus if you have any IT qualifications. SALARY & BENEFITS YOU'LL RECEIVE AS 1ST LINE IT SUPPORT TECHNICIAN: £22,000 - £26,000, dependent on experience 20 days holiday + your birthday off + public holidays Hybrid working once fully trained Pension Quarterly staff events Company perk scheme (vouchers and discounts) On-site parking. This is an excellent opportunity to develop a career in IT support. To apply for this role as 1st Line IT Support Technician, please click apply online and upload an updated copy of your CV.All applicants must currently have the permanent right to work in the UK; visa applications will not be supported.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data AnalystSalary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the Advisory team, you must possess the ability to work both independently and cooperatively to uphold exceptional service standards. Responsibilities include cultivating relationships with customers, delivering outstanding service, and aligning with both customer and management needs. Proficiency in IT is necessary as various systems are utilized to ensure accurate part advice and ordering. This position is entry-level with comprehensive training provided. Receive guidance from a designated coach/mentor to enhance their understanding of parts and internal systems. Maintaining Microsoft Office and Exchange 365. Supporting business applications such as ERP and web solutions. Providing support to users on Word, Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, Data Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
May 01, 2024
Full time
First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data AnalystSalary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the Advisory team, you must possess the ability to work both independently and cooperatively to uphold exceptional service standards. Responsibilities include cultivating relationships with customers, delivering outstanding service, and aligning with both customer and management needs. Proficiency in IT is necessary as various systems are utilized to ensure accurate part advice and ordering. This position is entry-level with comprehensive training provided. Receive guidance from a designated coach/mentor to enhance their understanding of parts and internal systems. Maintaining Microsoft Office and Exchange 365. Supporting business applications such as ERP and web solutions. Providing support to users on Word, Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, Data Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Time Appointments are working on behalf of a successful IT Support Service Business, who are currently recruiting for an IT Support Technician with previous experience of providing 2nd or 3rd Line Support. This is a fantastic opportunity for someone looking to better their career within the industry. Duties & Responsibilities: Monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. Support and maintain the infrastructure of a Microsoft Hyper-V environment, including VM's, SAN solutions and system applications. Complete system checks that include hardware, performance, configuration, asset inventory and database backups. Conduct the planning, testing, installation and rollout of system updates. Investigate, troubleshoot and resolve system faults that fall under 3rd line support tasks and to liaise with software/hardware suppliers to resolve issues. Provide timely and accurate remote telephone & remote system responses to site based technical issues. Maintain accurate and timely records of all technical issues in the company fault recording system. The benefits of working for this company include generous holiday entitlement, free parking, a company laptop and phone and any more! Skills & Experience: 3+ years of IT, Server Support or IT administration experience providing industry leading technical support and customer service. Strong analytical skills, enquiring and investigative mind. Excellent knowledge with Microsoft OS including Microsoft Active Directory, DNS and Group Policy Management. Good knowledge with Microsoft Windows Servers Good knowledge with LAN/WAN/Firewall networking. Customer focused with the ability to communicate technical subject matter to non-technical end users or technically capable engineers. Good time management skills; able to meet project deadlines. Ability to write clear, well-structured reports and instructions. If this role sounds like something you would be interested in, Apply Now! V/12695
May 01, 2024
Full time
Time Appointments are working on behalf of a successful IT Support Service Business, who are currently recruiting for an IT Support Technician with previous experience of providing 2nd or 3rd Line Support. This is a fantastic opportunity for someone looking to better their career within the industry. Duties & Responsibilities: Monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. Support and maintain the infrastructure of a Microsoft Hyper-V environment, including VM's, SAN solutions and system applications. Complete system checks that include hardware, performance, configuration, asset inventory and database backups. Conduct the planning, testing, installation and rollout of system updates. Investigate, troubleshoot and resolve system faults that fall under 3rd line support tasks and to liaise with software/hardware suppliers to resolve issues. Provide timely and accurate remote telephone & remote system responses to site based technical issues. Maintain accurate and timely records of all technical issues in the company fault recording system. The benefits of working for this company include generous holiday entitlement, free parking, a company laptop and phone and any more! Skills & Experience: 3+ years of IT, Server Support or IT administration experience providing industry leading technical support and customer service. Strong analytical skills, enquiring and investigative mind. Excellent knowledge with Microsoft OS including Microsoft Active Directory, DNS and Group Policy Management. Good knowledge with Microsoft Windows Servers Good knowledge with LAN/WAN/Firewall networking. Customer focused with the ability to communicate technical subject matter to non-technical end users or technically capable engineers. Good time management skills; able to meet project deadlines. Ability to write clear, well-structured reports and instructions. If this role sounds like something you would be interested in, Apply Now! V/12695
Horizon Teachers are working with an Ofsted rated Good' Secondary School in Lewisham, South London who are looking for a DT Technician to join their dynamic team ASAP. As a DT Technician you will be responsible for the smooth running of the DT department and supporting students in their practical lessons. This long-term, full-time DT Technician job is on-going, with the potential to be permanent for the right candidate.Don't miss out, so hit Apply Now' for this DT Technician job and the chance to earn up to £120 per day!The School is Looking for: Resistant materials experienced is crucial Textiles skills (e.g. fabric cutting, organising of laser cutter materials) Digital maintenance (e.g. organising and printing photos of student work Last cutter supervision Display of work/ exhibition set up in preparation for moderators Supporting in setting up cover in classrooms and printing resources in absence of regular staff Support in lessons with small groups of students The School Can Offer: The chance to work in an esteemed DT department so start ASAP An inspirational leadership team with wonderful career progression pathways Bespoke CPD with mentoring and coaching Why Horizon Teachers? We are a team of specialist education consultants, many of who are ex-teachers themselves We provide interview preparation and guidance throughout each stage of your job search We offer complete management of the whole interview process from start to finish Apply Now to this DT Technician job in Lewisham, South London starting ASAP and running until at leas the end of this academic year. Will was extremely helpful by finding my long term / permanent placement options available in my area. He went as far as giving up time on weekends to help me prep for my interviews and keeping me well updated at every stage; as well as making sure the process was smooth. 5 Star Google ReviewHorizon Teachers is a specialist Education Recruitment Consultancy that helps Teachers and Support Staff find long term, permanent and interim employment in Primary, Secondary and Special Schools throughout London, the South East, the Midlands and the North of England. As part of the registration process you will be required to have a DBS Check carried out and all original relevant qualifications will need to be sighted and copied before any work placement. For all teaching roles you will need to hold Qualified Teacher Status (QTS) or equivalent. Horizon Teachers. Enhancing Children's Education.
May 01, 2024
Full time
Horizon Teachers are working with an Ofsted rated Good' Secondary School in Lewisham, South London who are looking for a DT Technician to join their dynamic team ASAP. As a DT Technician you will be responsible for the smooth running of the DT department and supporting students in their practical lessons. This long-term, full-time DT Technician job is on-going, with the potential to be permanent for the right candidate.Don't miss out, so hit Apply Now' for this DT Technician job and the chance to earn up to £120 per day!The School is Looking for: Resistant materials experienced is crucial Textiles skills (e.g. fabric cutting, organising of laser cutter materials) Digital maintenance (e.g. organising and printing photos of student work Last cutter supervision Display of work/ exhibition set up in preparation for moderators Supporting in setting up cover in classrooms and printing resources in absence of regular staff Support in lessons with small groups of students The School Can Offer: The chance to work in an esteemed DT department so start ASAP An inspirational leadership team with wonderful career progression pathways Bespoke CPD with mentoring and coaching Why Horizon Teachers? We are a team of specialist education consultants, many of who are ex-teachers themselves We provide interview preparation and guidance throughout each stage of your job search We offer complete management of the whole interview process from start to finish Apply Now to this DT Technician job in Lewisham, South London starting ASAP and running until at leas the end of this academic year. Will was extremely helpful by finding my long term / permanent placement options available in my area. He went as far as giving up time on weekends to help me prep for my interviews and keeping me well updated at every stage; as well as making sure the process was smooth. 5 Star Google ReviewHorizon Teachers is a specialist Education Recruitment Consultancy that helps Teachers and Support Staff find long term, permanent and interim employment in Primary, Secondary and Special Schools throughout London, the South East, the Midlands and the North of England. As part of the registration process you will be required to have a DBS Check carried out and all original relevant qualifications will need to be sighted and copied before any work placement. For all teaching roles you will need to hold Qualified Teacher Status (QTS) or equivalent. Horizon Teachers. Enhancing Children's Education.
Get Staffed Online Recruitment Limited
Bradford, Yorkshire
IT Technician Our client is looking for a keen and ambitious IT Apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems. Training will be provided as well as access to a variety of different systems to learn. Our client: Provides an array of managed IT services to all types of business. Their detailed service portfolio enables them to be a Managed Service Provider (MSP), a Value-Added-Reseller (VAR) and an IT Solutions Provider. Many small to medium sized businesses can make considerable savings by using their managed IT services. Their approach is proactive - often spotting issues before the client is even aware of them. The role: Possible start date: 20.05.2024 Monday - Friday: Working hours to be discussed in interview Total hours per week: 37.5 Daily duties: Assisting with IT Support and Engineering. Logging issues via a ticketing system. Checking back-ups and anti-viruses are up to date. Helpdesk support. The training you will receive: Level 3 ICT Qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: The role offers long-term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Personal Skills required: Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Useful Experience: The preferred candidate will have some experience with any of the following: Microsoft Office 365. Microsoft Windows 10 & 11. Things to consider: Please ensure you have researched the role, the location of the employer and are able to travel easily. Due to the location of our client's office, a driver's licence and car would be beneficial. Proof of eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and will be asked to attend an information, advice, and guidance session. The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
May 01, 2024
Full time
IT Technician Our client is looking for a keen and ambitious IT Apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems. Training will be provided as well as access to a variety of different systems to learn. Our client: Provides an array of managed IT services to all types of business. Their detailed service portfolio enables them to be a Managed Service Provider (MSP), a Value-Added-Reseller (VAR) and an IT Solutions Provider. Many small to medium sized businesses can make considerable savings by using their managed IT services. Their approach is proactive - often spotting issues before the client is even aware of them. The role: Possible start date: 20.05.2024 Monday - Friday: Working hours to be discussed in interview Total hours per week: 37.5 Daily duties: Assisting with IT Support and Engineering. Logging issues via a ticketing system. Checking back-ups and anti-viruses are up to date. Helpdesk support. The training you will receive: Level 3 ICT Qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: The role offers long-term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Personal Skills required: Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Useful Experience: The preferred candidate will have some experience with any of the following: Microsoft Office 365. Microsoft Windows 10 & 11. Things to consider: Please ensure you have researched the role, the location of the employer and are able to travel easily. Due to the location of our client's office, a driver's licence and car would be beneficial. Proof of eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and will be asked to attend an information, advice, and guidance session. The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
We are currently looking to recruit a IT Technician to provide expert technical support and take responsibility for the management, monitoring and maintenance within one of our client schools computer systems. The ideal candidate will have an in-depth technical understanding of IT systems and technologies, alongside proven experience, You will be well versed in diagnosing and resolving complex technical errors and providing advice and guidance to service users. The successful candidate will be: Enthusiastic, passionate, creative, flexible and innovative with the drive and determination to successfully contribute to whole school improvement. A dedicated team player who develops excellent relationships with learners and colleagues. A professional who communicates clear expectations, leads by example and promotes at all times positive behaviour for learning. Willing to fully support, and at all times, uphold the policies and positive ethos of the school. If you are interested, please apply.
May 01, 2024
Full time
We are currently looking to recruit a IT Technician to provide expert technical support and take responsibility for the management, monitoring and maintenance within one of our client schools computer systems. The ideal candidate will have an in-depth technical understanding of IT systems and technologies, alongside proven experience, You will be well versed in diagnosing and resolving complex technical errors and providing advice and guidance to service users. The successful candidate will be: Enthusiastic, passionate, creative, flexible and innovative with the drive and determination to successfully contribute to whole school improvement. A dedicated team player who develops excellent relationships with learners and colleagues. A professional who communicates clear expectations, leads by example and promotes at all times positive behaviour for learning. Willing to fully support, and at all times, uphold the policies and positive ethos of the school. If you are interested, please apply.
IT Administrator Azure Networks Virtualisation Servers Bristol Hybrid £30,000 - £34,000. Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for an IT Administrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. IT Administrator Azure Networks Virtualisation Servers Bristol Hybrid £30,000 - £34,000.
May 01, 2024
Full time
IT Administrator Azure Networks Virtualisation Servers Bristol Hybrid £30,000 - £34,000. Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for an IT Administrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. IT Administrator Azure Networks Virtualisation Servers Bristol Hybrid £30,000 - £34,000.
We are recruiting for a National Technical Support to join the team of our client who are based in Milton Keynes. The role is part of the technical team and you will provide demos and training on products for refinish stores! Our client is a world leader in their industry and are dedicated to shaping the market! We are looking for someone who has worked in a workshop, potentially as a refinish technician and is looking to get into a more commercial role. Key responsibilities for a National Technical Support Running demonstrations and trials of products for clients to support the commercial teams Visiting existing clients to complete training sessions with them on new and existing products Completing audits of tools and technicians in a bodyshop Ensure all required product information is supplied to incumbent distribution Populate group report monthly Up-sell products where appropriate Experience and skills for a National Technical Support A solid technical background The ability to build and maintain relationships with customers Excellent attention to detail Excellent IT skills A confident communicator Anaturalmulti-tasker Is trustworthy and takes responsibility for managing deadlines Abletolearnquickly Benefits for a National Technical Support Bonus scheme - paid yearly Company car + credit card Daily allowance for food and drinks All expenses paid 27 days annual leave + bank holidays Generous pension scheme Private healthcare All equipment provided Social events and team activities
May 01, 2024
Full time
We are recruiting for a National Technical Support to join the team of our client who are based in Milton Keynes. The role is part of the technical team and you will provide demos and training on products for refinish stores! Our client is a world leader in their industry and are dedicated to shaping the market! We are looking for someone who has worked in a workshop, potentially as a refinish technician and is looking to get into a more commercial role. Key responsibilities for a National Technical Support Running demonstrations and trials of products for clients to support the commercial teams Visiting existing clients to complete training sessions with them on new and existing products Completing audits of tools and technicians in a bodyshop Ensure all required product information is supplied to incumbent distribution Populate group report monthly Up-sell products where appropriate Experience and skills for a National Technical Support A solid technical background The ability to build and maintain relationships with customers Excellent attention to detail Excellent IT skills A confident communicator Anaturalmulti-tasker Is trustworthy and takes responsibility for managing deadlines Abletolearnquickly Benefits for a National Technical Support Bonus scheme - paid yearly Company car + credit card Daily allowance for food and drinks All expenses paid 27 days annual leave + bank holidays Generous pension scheme Private healthcare All equipment provided Social events and team activities
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Get Staffed Online Recruitment Limited
High Wycombe, Buckinghamshire
IT Support Technician An exciting opportunity has arisen for an IT Support Technician Apprentice to join our client's team. Our client: Fast, reliable service for Supermicro Servers, Storage and Edge Computing. Based in High Wycombe, our client was founded in 2010 and have steadily grown to become a thriving, multimillion-pound business. The role: Possible start date: 03.06.2024 Monday to Friday - TBC at interview Total working hours: 35 Our client's busy office currently has an opportunity for a professional individual to fill the role of IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test, and manage client orders. They are looking for a well-rounded character who can work well within an office environment and deal with pressure for meeting deadlines. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, and computer components. In addition to this apprenticeship, you will also undertake a number of Intel online training modules to further supplement your learning. This role is mainly office based but may require you to travel with or without another team member to client's facilities to install, fix, and troubleshoot systems. Your duties and responsibilities in this role will consist of: System integration - build system/s to client's order spec. System Testing - Validating system/s are in working order by means of software testing. Installation and setup of operating system, if required. Update newly integrated hardware to the latest firmware revisions. Configuration of system settings as per client's instructions. Providing telephone and email support for their customers. On-site support including installation and troubleshooting of systems. Logistics - Arrange shipment labels and packaging. The training you will receive: Level 3 ICT qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Benefits: Performance bonuses Paid Overtime Reduced cost Gym membership - Free after 2 years of employment Free Parking provided - on or off site Flexible working hours should circumstance's change Holiday roll over - carry over unused holiday Prospects: The role offers long term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication skills IT skills Attention to detail Team working Interest in IT Excel Fast Learner Good time Management The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
May 01, 2024
Full time
IT Support Technician An exciting opportunity has arisen for an IT Support Technician Apprentice to join our client's team. Our client: Fast, reliable service for Supermicro Servers, Storage and Edge Computing. Based in High Wycombe, our client was founded in 2010 and have steadily grown to become a thriving, multimillion-pound business. The role: Possible start date: 03.06.2024 Monday to Friday - TBC at interview Total working hours: 35 Our client's busy office currently has an opportunity for a professional individual to fill the role of IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test, and manage client orders. They are looking for a well-rounded character who can work well within an office environment and deal with pressure for meeting deadlines. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, and computer components. In addition to this apprenticeship, you will also undertake a number of Intel online training modules to further supplement your learning. This role is mainly office based but may require you to travel with or without another team member to client's facilities to install, fix, and troubleshoot systems. Your duties and responsibilities in this role will consist of: System integration - build system/s to client's order spec. System Testing - Validating system/s are in working order by means of software testing. Installation and setup of operating system, if required. Update newly integrated hardware to the latest firmware revisions. Configuration of system settings as per client's instructions. Providing telephone and email support for their customers. On-site support including installation and troubleshooting of systems. Logistics - Arrange shipment labels and packaging. The training you will receive: Level 3 ICT qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Benefits: Performance bonuses Paid Overtime Reduced cost Gym membership - Free after 2 years of employment Free Parking provided - on or off site Flexible working hours should circumstance's change Holiday roll over - carry over unused holiday Prospects: The role offers long term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication skills IT skills Attention to detail Team working Interest in IT Excel Fast Learner Good time Management The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
Employer description: Vaughan Data Systems have been delivering traditional package based and bespoke software solutions, network installations as well as IT Support for the small to medium enterprise since 1992 in Birmingham, Bromsgrove, Worcester, Redditch, Droitwich, Kidderminster and throughout the Midlands. Overview: They are looking for a keen IT Technician Apprentice to assist with providing their customers with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT. Salary: £13,000 - £15,500 per annum. Duties: As IT Technician Apprentice you will assist with: Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Diagnosing hardware and software issues Troubleshooting system and network problems, as well as diagnosing and solving problems Logging calls and ensuring management of database Essential skills to have: Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking 28 days annual leave Friendly atmosphere Pension contribution Future prospects: Upon successful completion of the apprenticeship, there is an opportunity to gain a full-time contract. As well as further progression/development. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: Vaughan Data Systems have been delivering traditional package based and bespoke software solutions, network installations as well as IT Support for the small to medium enterprise since 1992 in Birmingham, Bromsgrove, Worcester, Redditch, Droitwich, Kidderminster and throughout the Midlands. Overview: They are looking for a keen IT Technician Apprentice to assist with providing their customers with IT Support. The role will involve a variety of tasks that give a broad insight into the daily challenges of IT. Salary: £13,000 - £15,500 per annum. Duties: As IT Technician Apprentice you will assist with: Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Diagnosing hardware and software issues Troubleshooting system and network problems, as well as diagnosing and solving problems Logging calls and ensuring management of database Essential skills to have: Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free on-site parking 28 days annual leave Friendly atmosphere Pension contribution Future prospects: Upon successful completion of the apprenticeship, there is an opportunity to gain a full-time contract. As well as further progression/development. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!