An excellent opportunity has arisen for an experienced IT Support Engineer to join the team at an established IT Solutions Provider providing 1st, 2nd and 3rd line support at schools in southern England. IT Field Engineer - Immediate StartBristol, Gloucestershire & Wiltshire areas Company Car Provided Full Time, Permanent £25,000 - £28,000 per annum dependent on skills/experience Please Note: Applicants must be authorised to work in the UK Our client provides cost-effective?education technology?for schools and academies. From complex school ICT network installations to the simple supply of hardware, they?offer outstanding advice, robust products & trusted school IT technical support. They have contracts with schools in and around the Bristol, Gloucestershire & Wiltshire area. Our client offers full support with opportunities to learn and further your career. About the role: The purpose of the role is providing IT support, both remotely and on premises, with difficulty ranging from 1st to 3rd line desktop, server and network-based. You will oversee maintenance of existing infrastructure, implement new technologies and work to the best practice, collaborating with clients and colleagues. Relevant experience/skills: A solid background in IT support Ability to work in schools, must provide a clear DBS check Ability to problem solve and offer effective and practical solutions Strong attention to detail and customer-focused mentality Relevant technical skills: Microsoft Windows Server , Hyper-V - domain management Microsoft Windows 10, Microsoft Office Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices Benefits: In addition to a competitive salary, our client offers: Company car provided Comprehensive training programs to enhance your skills Opportunities for career advancement within a growing company A supportive and collaborative work environment How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, Network Engineer, IT Jobs, IT Field Engineer, 1st Line Support, 2nd Line Support, 3rd Line Support, IT Support Technician.
Apr 30, 2024
Full time
An excellent opportunity has arisen for an experienced IT Support Engineer to join the team at an established IT Solutions Provider providing 1st, 2nd and 3rd line support at schools in southern England. IT Field Engineer - Immediate StartBristol, Gloucestershire & Wiltshire areas Company Car Provided Full Time, Permanent £25,000 - £28,000 per annum dependent on skills/experience Please Note: Applicants must be authorised to work in the UK Our client provides cost-effective?education technology?for schools and academies. From complex school ICT network installations to the simple supply of hardware, they?offer outstanding advice, robust products & trusted school IT technical support. They have contracts with schools in and around the Bristol, Gloucestershire & Wiltshire area. Our client offers full support with opportunities to learn and further your career. About the role: The purpose of the role is providing IT support, both remotely and on premises, with difficulty ranging from 1st to 3rd line desktop, server and network-based. You will oversee maintenance of existing infrastructure, implement new technologies and work to the best practice, collaborating with clients and colleagues. Relevant experience/skills: A solid background in IT support Ability to work in schools, must provide a clear DBS check Ability to problem solve and offer effective and practical solutions Strong attention to detail and customer-focused mentality Relevant technical skills: Microsoft Windows Server , Hyper-V - domain management Microsoft Windows 10, Microsoft Office Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices Benefits: In addition to a competitive salary, our client offers: Company car provided Comprehensive training programs to enhance your skills Opportunities for career advancement within a growing company A supportive and collaborative work environment How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, Network Engineer, IT Jobs, IT Field Engineer, 1st Line Support, 2nd Line Support, 3rd Line Support, IT Support Technician.
IT Technician (Field-Based) Delighted to be supporting our client, a reputable firm with over 25 years of experience providing specialised IT support services tailored for the education sector. Due to the expansion of services and internal advancements, has opened an exciting opening for a proactive and experience IT Technician to join their dynamic team. The ideal candidate should possess a minimum of 12 months' experience in a similar role, with a solid background in onsite support and technical issue resolution. This role involves field-based support for schools in the Leeds area and is available as either a permanent Full Time or permanent Term Time Only position (pro rata). Essential requirements for this role include a full driving license, access to your own vehicle, and a satisfactory DBS check. As an IT Technician, you will play a pivotal role in providing support via the help desk, conducting onsite visits to tackle technical issues, and fostering strong relationships with school staff to ensure their IT needs are efficiently met through both the help desk and independent onsite visits, with support from the team as needed. Flexibility between home and onsite work is necessary. In this role, you will serve as the subject matter expert, offering assistance, support, and building trusted relationships while enhancing your expertise in installing and maintaining all components of a school computer network. The ideal candidate will bring: Enthusiasm for IT support, innovative problem-solving skills, and relevant field experience. Excellent communication skills and the ability to work autonomously. Effective prioritization and strong problem-solving abilities. A willingness to learn and develop skills. Proficiency in key technical areas such as Windows Operating Systems, Window Server OS, OS & Software deployment, MS Office, Office 365, Google Workspace, Basic Networking, WIFI, interactive panels, filtering, VOIP, fault finding, and mobile devices. Our client is dedicated to offering continuous learning opportunities, including access to resources like Google University and personalised training sessions. Regular skills assessments and development plans are provided to enhance your expertise. Motivated and skilled team members can look to opportunities for advancement within the company or department, with excellent progression paths into 2nd & 3rd Line IT Support roles. You will be joining a team where you can contribute to the ongoing success of IT support services. Salary: £25,000+ DOE Flexible working hours over 40 hours per week (Monday to Friday, no weekends). Pension scheme Employee discount On-site parking Paid Mileage Work Location: Primarily on the road in the Leeds area, with the office based in BD21. For further details about this role, apply now or contact Sally at Headway Recruitment.
Apr 30, 2024
Full time
IT Technician (Field-Based) Delighted to be supporting our client, a reputable firm with over 25 years of experience providing specialised IT support services tailored for the education sector. Due to the expansion of services and internal advancements, has opened an exciting opening for a proactive and experience IT Technician to join their dynamic team. The ideal candidate should possess a minimum of 12 months' experience in a similar role, with a solid background in onsite support and technical issue resolution. This role involves field-based support for schools in the Leeds area and is available as either a permanent Full Time or permanent Term Time Only position (pro rata). Essential requirements for this role include a full driving license, access to your own vehicle, and a satisfactory DBS check. As an IT Technician, you will play a pivotal role in providing support via the help desk, conducting onsite visits to tackle technical issues, and fostering strong relationships with school staff to ensure their IT needs are efficiently met through both the help desk and independent onsite visits, with support from the team as needed. Flexibility between home and onsite work is necessary. In this role, you will serve as the subject matter expert, offering assistance, support, and building trusted relationships while enhancing your expertise in installing and maintaining all components of a school computer network. The ideal candidate will bring: Enthusiasm for IT support, innovative problem-solving skills, and relevant field experience. Excellent communication skills and the ability to work autonomously. Effective prioritization and strong problem-solving abilities. A willingness to learn and develop skills. Proficiency in key technical areas such as Windows Operating Systems, Window Server OS, OS & Software deployment, MS Office, Office 365, Google Workspace, Basic Networking, WIFI, interactive panels, filtering, VOIP, fault finding, and mobile devices. Our client is dedicated to offering continuous learning opportunities, including access to resources like Google University and personalised training sessions. Regular skills assessments and development plans are provided to enhance your expertise. Motivated and skilled team members can look to opportunities for advancement within the company or department, with excellent progression paths into 2nd & 3rd Line IT Support roles. You will be joining a team where you can contribute to the ongoing success of IT support services. Salary: £25,000+ DOE Flexible working hours over 40 hours per week (Monday to Friday, no weekends). Pension scheme Employee discount On-site parking Paid Mileage Work Location: Primarily on the road in the Leeds area, with the office based in BD21. For further details about this role, apply now or contact Sally at Headway Recruitment.
Your new company Thisbusiness has an excellent reputation for providing a high level of IT supportto schools based across the North West and with over 50 schools inGreater Manchester, they have approached Hays seeking an IT Engineer to jointhe business on a permanent basis. Reporting into the Service DeliveryDirector, the successful IT Engineer will join a team of over 20 Engineers based in theNorth West and become an integral part of the team, providing a high levelof IT support to primary schools. The company prides itself on the level ofservice they provide to their customers, building strong relationships across theNorth West, whilst also continually developing their staff and, therefore this is an exciting opportunity for an IT engineer looking to develop their career. Your new role The IT Engineer will be responsible for providing a high level of technical support to schools based in Greater Manchester, working closely with senior leadership and ensuring that customers are fully supported in receiving an excellent service. On a daily basis, you will work as part of a team of IT Engineers across the region, where you will provide support for hardware, software, networking, servers and bespoke educational technologies and systems, receiving specific training around these from colleagues. Duties will include providing technical support, management of an online helpdesk, management of backup solutions, supporting with firewall solutions and supporting ongoing IT projects delivered by the business. In addition, you will work heavily on Apple devices and mobile devices, responding to any ticket requests from schools and resolving these issues efficiently. Finally, you will be integral in working closely with customers advising around the best equipment to purchase and utilise. What you'll need to succeed In order to be successful in securing this position, you must possess significant experience providing IT support in a hands-on environment, supporting with both hardware and software, with experience working in the education sector being beneficial. In addition, you must possess a valid UK driving licence, as this role will require travel to other sites in the Greater Manchester area. From a technical perspective, you will ideally have experience working on Freshdesk, working with Apple devices and also experience with mobile device management. What you'll get in return In return, you will be paid a competitive salary of between 28,000 and 32,000, receiving an attractive working pattern and benefits package. This benefits package will include 25 days holiday plus bank, ability to salary sacrifice additional health and wellbeing benefits, as well as the option to work term time only. You will also be joining an experienced team, where you will receive significant training and support, therefore giving you the opportunity to further progress your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2024
Full time
Your new company Thisbusiness has an excellent reputation for providing a high level of IT supportto schools based across the North West and with over 50 schools inGreater Manchester, they have approached Hays seeking an IT Engineer to jointhe business on a permanent basis. Reporting into the Service DeliveryDirector, the successful IT Engineer will join a team of over 20 Engineers based in theNorth West and become an integral part of the team, providing a high levelof IT support to primary schools. The company prides itself on the level ofservice they provide to their customers, building strong relationships across theNorth West, whilst also continually developing their staff and, therefore this is an exciting opportunity for an IT engineer looking to develop their career. Your new role The IT Engineer will be responsible for providing a high level of technical support to schools based in Greater Manchester, working closely with senior leadership and ensuring that customers are fully supported in receiving an excellent service. On a daily basis, you will work as part of a team of IT Engineers across the region, where you will provide support for hardware, software, networking, servers and bespoke educational technologies and systems, receiving specific training around these from colleagues. Duties will include providing technical support, management of an online helpdesk, management of backup solutions, supporting with firewall solutions and supporting ongoing IT projects delivered by the business. In addition, you will work heavily on Apple devices and mobile devices, responding to any ticket requests from schools and resolving these issues efficiently. Finally, you will be integral in working closely with customers advising around the best equipment to purchase and utilise. What you'll need to succeed In order to be successful in securing this position, you must possess significant experience providing IT support in a hands-on environment, supporting with both hardware and software, with experience working in the education sector being beneficial. In addition, you must possess a valid UK driving licence, as this role will require travel to other sites in the Greater Manchester area. From a technical perspective, you will ideally have experience working on Freshdesk, working with Apple devices and also experience with mobile device management. What you'll get in return In return, you will be paid a competitive salary of between 28,000 and 32,000, receiving an attractive working pattern and benefits package. This benefits package will include 25 days holiday plus bank, ability to salary sacrifice additional health and wellbeing benefits, as well as the option to work term time only. You will also be joining an experienced team, where you will receive significant training and support, therefore giving you the opportunity to further progress your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company This growing multi-academy trust has a strong presence across the UK and has an excellent reputation in the North West for providing a high quality of education, but also for developing their team internally and providing career progression. I have personally recruited over 10 positions for this multi-academy trust, continuously receiving positive feedback from individuals regarding the development and progression available, as well as the excellent benefits package offered. Due to recent changes at one of their North Manchester schools, the IT Operations Manager has approached Hays seeking a Senior IT Technician to join the team on a permanent basis. Based in North Manchester and easily accessible via both public transport and main roads, the school has an excellent reputation with a very ambitious and forward-thinking Head Teacher who is passionate about utilising IT in the classroom to encourage effective teaching. Your new role Reporting to the Regional IT Manager, the successful IT Engineer will be responsible for delivering a high level of IT support working closely with the wider IT team in this North Manchester secondary school. On a daily basis, you will be working closely with end users, which will include staff and pupils to respond efficiently to IT requests, as well as working closely with IT leaders around the delivery of IT projects in the school and across the wider trust. Duties will include upgrading and installing software, installation and building of new hardware, managing an inventory for all IT equipment across the school and suggesting upgrades and solutions which may further improve the IT infrastructure. A large part of the role will be the involvement in IT projects which could be based around cloud environments, cyber security and other specialist areas of IT. Working as a team of 3 at the school, you will be well supported by IT colleagues who will support you in developing your knowledge of specific educational technologies and systems. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT Engineer experience, ideally possessing experience specifically in the education sector. Experience working with specific educational technologies, or working in a school setting would also be beneficial. An individual who has a real passion for working not only in IT, but in the education sector is essential, as well as an individual who wants to further develop their skills. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 31,000, also receiving a retention bonus of 1500 after 2 years service. In addition, you will also receive 31 days holiday plus bank holidays, as well as benefits such as a local government pension scheme, cycle to work scheme, gym and retail discounts and become part of the training academy. This organisation is exceptional at developing and progressing careers for their IT team, therefore can offer career progression in addition to the above. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2024
Full time
Your new company This growing multi-academy trust has a strong presence across the UK and has an excellent reputation in the North West for providing a high quality of education, but also for developing their team internally and providing career progression. I have personally recruited over 10 positions for this multi-academy trust, continuously receiving positive feedback from individuals regarding the development and progression available, as well as the excellent benefits package offered. Due to recent changes at one of their North Manchester schools, the IT Operations Manager has approached Hays seeking a Senior IT Technician to join the team on a permanent basis. Based in North Manchester and easily accessible via both public transport and main roads, the school has an excellent reputation with a very ambitious and forward-thinking Head Teacher who is passionate about utilising IT in the classroom to encourage effective teaching. Your new role Reporting to the Regional IT Manager, the successful IT Engineer will be responsible for delivering a high level of IT support working closely with the wider IT team in this North Manchester secondary school. On a daily basis, you will be working closely with end users, which will include staff and pupils to respond efficiently to IT requests, as well as working closely with IT leaders around the delivery of IT projects in the school and across the wider trust. Duties will include upgrading and installing software, installation and building of new hardware, managing an inventory for all IT equipment across the school and suggesting upgrades and solutions which may further improve the IT infrastructure. A large part of the role will be the involvement in IT projects which could be based around cloud environments, cyber security and other specialist areas of IT. Working as a team of 3 at the school, you will be well supported by IT colleagues who will support you in developing your knowledge of specific educational technologies and systems. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT Engineer experience, ideally possessing experience specifically in the education sector. Experience working with specific educational technologies, or working in a school setting would also be beneficial. An individual who has a real passion for working not only in IT, but in the education sector is essential, as well as an individual who wants to further develop their skills. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 31,000, also receiving a retention bonus of 1500 after 2 years service. In addition, you will also receive 31 days holiday plus bank holidays, as well as benefits such as a local government pension scheme, cycle to work scheme, gym and retail discounts and become part of the training academy. This organisation is exceptional at developing and progressing careers for their IT team, therefore can offer career progression in addition to the above. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Exciting Opportunity: 1st & 2nd Line IT Support Technician Role Are you a dedicated IT professional seeking a rewarding position within an educational environment? GreatFind Recruitment is thrilled to present an opportunity for an enthusiastic IT Support Technician to join the dynamic team at our client's prestigious institution. If you possess excellent communication skills, thrive in a fast-paced setting, and have a passion for technology, this role is perfect for you. What's on Offer: Competitive salary ranging from 23,000 to 30,000, depending on experience. Full-time position with 40 hours per week, providing stability and security. Generous benefits package including 25 days holiday, pension scheme, and free parking. Opportunity for professional development and growth within a supportive environment. About the Role: As a 1st & 2nd Line IT Support Technician, you will play a crucial role in ensuring the smooth operation of our client's IT. Working closely with the data and project management team, you will provide comprehensive support across servers, networks, computing, and AV systems. This role offers a unique opportunity to contribute to the school's expansion and provide essential support to staff and pupils. Key Responsibilities: Deliver 1st & 2nd line support for computing and AV estate, ensuring prompt resolution of technical issues. Maintain the server and network infrastructure, diagnosing and analysing issues to support system architecture. Setup computers, emails, and Active Directory accounts, ensuring basic configurations are in place. Manage incidents and problem tickets within SLAs, maintaining a high level of service delivery. Support teaching and operational teams, ensuring all systems are available, up-to-date, and secure. Candidate Requirements: Excellent interpersonal skills with a positive and adaptable attitude. Proven experience in IT support roles, preferably within an educational setting. Proficiency in Microsoft environment, Office 365, and MS Teams. Strong knowledge of InTune/MDM, Azure AD, and Microsoft Servers. Experience in system deployment, imaging, and troubleshooting. Familiarity with networking, switching, and telephony systems. Education background is a bonus. Why Join: If you are passionate about technology and education, and you thrive in a collaborative environment, we want to hear from you. This role offers an exciting opportunity to make a real impact within an esteemed educational institution. Join us and be part of a supportive team dedicated to empowering the next generation of learners. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Apr 30, 2024
Full time
Exciting Opportunity: 1st & 2nd Line IT Support Technician Role Are you a dedicated IT professional seeking a rewarding position within an educational environment? GreatFind Recruitment is thrilled to present an opportunity for an enthusiastic IT Support Technician to join the dynamic team at our client's prestigious institution. If you possess excellent communication skills, thrive in a fast-paced setting, and have a passion for technology, this role is perfect for you. What's on Offer: Competitive salary ranging from 23,000 to 30,000, depending on experience. Full-time position with 40 hours per week, providing stability and security. Generous benefits package including 25 days holiday, pension scheme, and free parking. Opportunity for professional development and growth within a supportive environment. About the Role: As a 1st & 2nd Line IT Support Technician, you will play a crucial role in ensuring the smooth operation of our client's IT. Working closely with the data and project management team, you will provide comprehensive support across servers, networks, computing, and AV systems. This role offers a unique opportunity to contribute to the school's expansion and provide essential support to staff and pupils. Key Responsibilities: Deliver 1st & 2nd line support for computing and AV estate, ensuring prompt resolution of technical issues. Maintain the server and network infrastructure, diagnosing and analysing issues to support system architecture. Setup computers, emails, and Active Directory accounts, ensuring basic configurations are in place. Manage incidents and problem tickets within SLAs, maintaining a high level of service delivery. Support teaching and operational teams, ensuring all systems are available, up-to-date, and secure. Candidate Requirements: Excellent interpersonal skills with a positive and adaptable attitude. Proven experience in IT support roles, preferably within an educational setting. Proficiency in Microsoft environment, Office 365, and MS Teams. Strong knowledge of InTune/MDM, Azure AD, and Microsoft Servers. Experience in system deployment, imaging, and troubleshooting. Familiarity with networking, switching, and telephony systems. Education background is a bonus. Why Join: If you are passionate about technology and education, and you thrive in a collaborative environment, we want to hear from you. This role offers an exciting opportunity to make a real impact within an esteemed educational institution. Join us and be part of a supportive team dedicated to empowering the next generation of learners. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 32,000 dependent on experience, as well as a 1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2024
Full time
Your new company This multi-academy trust consists of 40 schools, with a strong presence in the North West, particularly in the Greater Manchester area, and they have recently approached Hays seeking an IT Engineer/Technician to join their well established IT team of over 40 specialists. Having recruited for this organisation over the last year and having spent significant time with the central IT team, I can strongly recommend them as a supportive, progressive and forward-thinking employer in the education sector. Due to recent changes at one of their North East Manchester schools, they are keen to add to this team by appointing an experienced IT specialist to provide support in the Oldham area. Your new role Reporting to the Regional IT Manager, you will be responsible for providing IT support and delivering on IT projects at a Manchester-based secondary school where you will join a team of established specialists who will support you on a daily basis. Duties will include supporting end users with the use of IT equipment, handling any troubleshooting issues which could relate to hardware, software, networking or bespoke technologies specific to the education sector. This will mean liaising with pupils, staff and senior leadership on a daily basis to provide the highest level of service from an IT perspective and ensure that teaching and learning is facilitated by the use of technology in the classroom. In addition, as a trust, they have several ongoing projects across schools, and it is therefore important that you are supporting the delivery of these projects, working closely with colleagues and the central IT team. These projects can range from the introduction of a new MIS system, to mass replacement of hardware, installation of new software and also working with end users around the use of new IT equipment. This is a permanent position where you will receive significant ongoing training and be fully supported by a central team. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT experience, ideally having worked in a hands-on IT support role in the education sector where a high level of support for both hardware and software is required. You will be seeking a role where you are able to further develop your skills from a technical perspective, as well as becoming a part of a progressive organisation where you will have the opportunity to further develop your career. Experience working in a cloud environment would also be beneficial. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 32,000 dependent on experience, as well as a 1500 retention bonus paid after 2 years' service and regular salary reviews. You will also receive the attractive benefits package which includes 31 days holiday (plus bank), high value retail discounts, a local government pension scheme, a cycle to work scheme and various others. You will also become an integral part of an organisation focused on the development of its staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: IT Technician Location: Dudley Pay rate: £80 - £100 per day Tradewind Recruitment is proud to partner with a reputable secondary school in Dudley, supporting their search for a skilled and dedicated IT Technician. This is a full-time position, starting immediately, for the remainder of the academic year - providing an exciting opportunity for individuals with a passion for technology and education. Key Responsibilities: As an IT Technician, you will play a crucial role in maintaining the school's digital infrastructure. Your day-to-day tasks will include: Maintaining the school's network Installing new software and upgrading existing applications Providing technical support for teachers and pupils Running diagnostics Maintaining and developing the school's website and intranet Managing hardware peripherals (e.g., scanners, printers, external drives) Purchasing IT equipment Ensuring internet systems are safe and offer full child protection Training teachers and students Liaising with suppliers on maintenance or licensing deals Skills and Experience Required: To be successful in this role, you should possess the following: Knowledge of operating systems, networking, hardware, and software commonly used in schools Strong problem-solving skills Excellent organisational skills Ability to explain problems and solutions clearly to non-technical users Prioritisation skills, with the ability to work under pressure and meet deadlines Patient and methodical approach Ability to work independently or as part of a team Awareness of health and safety protocols How to Apply: If you are a dedicated IT professional with a passion for education and the skills outlined above, we would love to hear from you. Please submit your CV today! Please apply or contact Thea at / . Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. Early submission is encouraged. Please note that only shortlisted candidates will be contacted. Tradewind Recruitment is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to adhere to this commitment. An enhanced DBS check will be required for this role.
Apr 29, 2024
Full time
Job Title: IT Technician Location: Dudley Pay rate: £80 - £100 per day Tradewind Recruitment is proud to partner with a reputable secondary school in Dudley, supporting their search for a skilled and dedicated IT Technician. This is a full-time position, starting immediately, for the remainder of the academic year - providing an exciting opportunity for individuals with a passion for technology and education. Key Responsibilities: As an IT Technician, you will play a crucial role in maintaining the school's digital infrastructure. Your day-to-day tasks will include: Maintaining the school's network Installing new software and upgrading existing applications Providing technical support for teachers and pupils Running diagnostics Maintaining and developing the school's website and intranet Managing hardware peripherals (e.g., scanners, printers, external drives) Purchasing IT equipment Ensuring internet systems are safe and offer full child protection Training teachers and students Liaising with suppliers on maintenance or licensing deals Skills and Experience Required: To be successful in this role, you should possess the following: Knowledge of operating systems, networking, hardware, and software commonly used in schools Strong problem-solving skills Excellent organisational skills Ability to explain problems and solutions clearly to non-technical users Prioritisation skills, with the ability to work under pressure and meet deadlines Patient and methodical approach Ability to work independently or as part of a team Awareness of health and safety protocols How to Apply: If you are a dedicated IT professional with a passion for education and the skills outlined above, we would love to hear from you. Please submit your CV today! Please apply or contact Thea at / . Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. Early submission is encouraged. Please note that only shortlisted candidates will be contacted. Tradewind Recruitment is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to adhere to this commitment. An enhanced DBS check will be required for this role.
IT Technician required for my client based in Hampshire for a roaming position. Salary approx. £30-40k You will be visiting a number of schools in the Hampshire area, some further afield and will be required to provide IT support and assist with IT projects. The ideal candidate will have previous experience of working within an educational establishment, but this is not essential. You will need to have experience of: o Hyper-V or VMWare configuration and troubleshooting o SAN including SAS and iSCSI connectivity • Networking experience o Wired and wireless networks configuration and troubleshooting o RADIUS/NPS o VLAN management o VPN management If you are interested please apply.
Apr 28, 2024
Full time
IT Technician required for my client based in Hampshire for a roaming position. Salary approx. £30-40k You will be visiting a number of schools in the Hampshire area, some further afield and will be required to provide IT support and assist with IT projects. The ideal candidate will have previous experience of working within an educational establishment, but this is not essential. You will need to have experience of: o Hyper-V or VMWare configuration and troubleshooting o SAN including SAS and iSCSI connectivity • Networking experience o Wired and wireless networks configuration and troubleshooting o RADIUS/NPS o VLAN management o VPN management If you are interested please apply.
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Manchester area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Manchester area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Manchester Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Manchester and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Apr 27, 2024
Full time
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Manchester area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Manchester area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Manchester Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Manchester and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
IT Service Desk Coordinator Reports to: IT Team Leader Location: Hastings (Hybrid) Contract: Permanent Pattern: Pattern: Full Time (Shifts: 7am to 3:30pm, 8am to 4:30pm, 9:30am to 6pm) Closing date: 03/05/2024 at 10am Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £23,463 About the role: As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. Your focus will be on providing proactive and reactive assistance, ensuring seamless access to IT resources for all stakeholders. You'll embody a customer-centric approach, prioritising user satisfaction while adhering to defined Service Level Agreements and Key Performance Indicators. Your efforts will contribute to maintaining the continuous availability and optimal performance of IT equipment, essential for facilitating efficient operations across our network. Key Responsibilities: Collaborate with Onsite Support Technicians to deliver superior customer service Assess and categorise incoming support requests, aligning with SLAs and appropriate support teams Act as the initial point of contact for technical assistance via IT Service Management Perform remote troubleshooting, employing diagnostic techniques and effective questioning Guide customers through troubleshooting processes via various communication channels Escalate unresolved issues to higher support levels or onsite teams Provide accurate information regarding IT products and services Manage ticket assignments daily, ensuring alignment with relevant teams and members. Key Requirements: Motivated to work towards an ITIL V3 qualification Understanding of school policies and practices Knowledge of Data Protection Legislation Valuing confidentiality and discretion Strong dedication to providing professional IT support Effective communication skills across various platforms Administrative proficiency for Service Desk operations Competency in latest Windows OS and Microsoft Office A desire to understand how technology works and how it can be used to improve productivity Demonstrate a proactive approach in building relationships with others About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Friday 3 rd May 2024 at 10am but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Apr 27, 2024
Full time
IT Service Desk Coordinator Reports to: IT Team Leader Location: Hastings (Hybrid) Contract: Permanent Pattern: Pattern: Full Time (Shifts: 7am to 3:30pm, 8am to 4:30pm, 9:30am to 6pm) Closing date: 03/05/2024 at 10am Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £23,463 About the role: As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. Your focus will be on providing proactive and reactive assistance, ensuring seamless access to IT resources for all stakeholders. You'll embody a customer-centric approach, prioritising user satisfaction while adhering to defined Service Level Agreements and Key Performance Indicators. Your efforts will contribute to maintaining the continuous availability and optimal performance of IT equipment, essential for facilitating efficient operations across our network. Key Responsibilities: Collaborate with Onsite Support Technicians to deliver superior customer service Assess and categorise incoming support requests, aligning with SLAs and appropriate support teams Act as the initial point of contact for technical assistance via IT Service Management Perform remote troubleshooting, employing diagnostic techniques and effective questioning Guide customers through troubleshooting processes via various communication channels Escalate unresolved issues to higher support levels or onsite teams Provide accurate information regarding IT products and services Manage ticket assignments daily, ensuring alignment with relevant teams and members. Key Requirements: Motivated to work towards an ITIL V3 qualification Understanding of school policies and practices Knowledge of Data Protection Legislation Valuing confidentiality and discretion Strong dedication to providing professional IT support Effective communication skills across various platforms Administrative proficiency for Service Desk operations Competency in latest Windows OS and Microsoft Office A desire to understand how technology works and how it can be used to improve productivity Demonstrate a proactive approach in building relationships with others About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Friday 3 rd May 2024 at 10am but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering to the Education sector with a growing portfolio of public and private schools, multi-academy trusts, colleges, and universities. Following continued growth, contract wins, and a number of new build school projects in the pipeline they are looking to hire a Senior IT Technician. As Senior IT Technician you will be responsible for providing senior technical support to staff and students, managing the school's IT infrastructure, networks, and ensuring the security and integrity of IT systems and data. You will also mentor onsite technicians and technical account managers, fostering their development and ensuring efficient IT operations. This role involves roaming and frequent travel across the UK to oversee and visit various customer sites including Salisbury, Stevenage, Horndean, and London. This may involve occasional travel with the potential for overnight stays. However, such overnight stays will be infrequent. Responsibilities Ensure Managed Service Schools' infrastructure is operating smoothly Standardising school setups including Veeam, SCCM, Aruba, Password Policies, etc. Identify and report improvements and opportunities to Service Manager (SM)/Technical Account Manager (TAM) Assist in technical audit reviews for new clients and existing where required Provide technical assistance/information as requested in order to provide quotes for new equipment/projects Create and maintain documentation such as SoW, Disaster Recovery plans, etc. Creating procedures and user guides for technicians such as Templates for frequent tasks, IP addressing, change control, etc. Monitor skill levels of onsite technicians Ensure onsite technicians are trained in the use of the Business Management System and are able to access internal resources required for their job Oversee implementation of new software and hardware Liaise with 3rd party service or software providers Attend review meetings as required Regular visits to schools to Review tickets, discuss any issues raised by on-site technicians, assess technician workload, and provide support and advice to technicians where required Attend School Health and Safety, Safeguarding, and Security training, and adhere to procedures, and provide report anything that is cause for concern to the school contact and Service Manager Assist with general helpdesk role when required Skills and Experience Experience in an educational environment Microsoft Desktop Operating Systems Virtualisation through Hyper-V configuration and troubleshooting, VMWare configuration and troubleshooting, and SAN including SAS and iSCSI connectivity Networking experience through Wired and wireless networks configuration and troubleshooting, RADIUS/NPS, VLAN management, VPN management, and Firewall policy Microsoft Office 365, Azure, and Exchange Active Directory & Group Policy SCCM/MDT/WDS Backup/Restore such as Veeam B&R including cloud Internet filtering by filtering policies, HTTPS inspection, safeguarding reporting, and proxy authentication Advanced Troubleshooting through server and client OS, physical and virtual servers, hardware, software, and complex network issues Location: Winchester, Hampshire + Travel Term: Full-Time, Permanent Salary: £35,000 - £40,000 per annum Benefits: Annual bonus, 23 days paid holidays, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training, and development, paid travel expenses and more! Do not let this opportunity pass you by, which could be the catalyst to your career offering fantastic prospects. Please forward your CV details for immediate consideration and interview.
Apr 26, 2024
Full time
Our Client is a leading provider of IT-managed services, onsite support, and field engineering to the Education sector with a growing portfolio of public and private schools, multi-academy trusts, colleges, and universities. Following continued growth, contract wins, and a number of new build school projects in the pipeline they are looking to hire a Senior IT Technician. As Senior IT Technician you will be responsible for providing senior technical support to staff and students, managing the school's IT infrastructure, networks, and ensuring the security and integrity of IT systems and data. You will also mentor onsite technicians and technical account managers, fostering their development and ensuring efficient IT operations. This role involves roaming and frequent travel across the UK to oversee and visit various customer sites including Salisbury, Stevenage, Horndean, and London. This may involve occasional travel with the potential for overnight stays. However, such overnight stays will be infrequent. Responsibilities Ensure Managed Service Schools' infrastructure is operating smoothly Standardising school setups including Veeam, SCCM, Aruba, Password Policies, etc. Identify and report improvements and opportunities to Service Manager (SM)/Technical Account Manager (TAM) Assist in technical audit reviews for new clients and existing where required Provide technical assistance/information as requested in order to provide quotes for new equipment/projects Create and maintain documentation such as SoW, Disaster Recovery plans, etc. Creating procedures and user guides for technicians such as Templates for frequent tasks, IP addressing, change control, etc. Monitor skill levels of onsite technicians Ensure onsite technicians are trained in the use of the Business Management System and are able to access internal resources required for their job Oversee implementation of new software and hardware Liaise with 3rd party service or software providers Attend review meetings as required Regular visits to schools to Review tickets, discuss any issues raised by on-site technicians, assess technician workload, and provide support and advice to technicians where required Attend School Health and Safety, Safeguarding, and Security training, and adhere to procedures, and provide report anything that is cause for concern to the school contact and Service Manager Assist with general helpdesk role when required Skills and Experience Experience in an educational environment Microsoft Desktop Operating Systems Virtualisation through Hyper-V configuration and troubleshooting, VMWare configuration and troubleshooting, and SAN including SAS and iSCSI connectivity Networking experience through Wired and wireless networks configuration and troubleshooting, RADIUS/NPS, VLAN management, VPN management, and Firewall policy Microsoft Office 365, Azure, and Exchange Active Directory & Group Policy SCCM/MDT/WDS Backup/Restore such as Veeam B&R including cloud Internet filtering by filtering policies, HTTPS inspection, safeguarding reporting, and proxy authentication Advanced Troubleshooting through server and client OS, physical and virtual servers, hardware, software, and complex network issues Location: Winchester, Hampshire + Travel Term: Full-Time, Permanent Salary: £35,000 - £40,000 per annum Benefits: Annual bonus, 23 days paid holidays, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training, and development, paid travel expenses and more! Do not let this opportunity pass you by, which could be the catalyst to your career offering fantastic prospects. Please forward your CV details for immediate consideration and interview.
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Liverpool area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Liverpool area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Liverpool Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Liverpool and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Are you an experienced IT Technician looking for your next position? Our client, a market leading education technology provider, are seeking an IT Technician to join their team. This exciting opportunity involves looking after multiple sites based in the Liverpool area where you'll be responsible for overseeing multiple schools IT. To be a great fit for this role you must have around 3 years experience in a similar IT Support role and have had exposure to the tech below Responsibilities: Making regular visits to school sites in the Liverpool area Visits can vary from IT Networking through to end user support requests Complete and escalate incoming requests remote and face to face on site Participate in project work Work closely with other departments to help with the consultancy side of the client work Skills required: Good personal presentation and communication skills Experience of desktop support -Windows/Mac Office 365 setup / administration Firewall knowledge and experience Active Directory and Azure AD experience InTune device Management VMware and Hyper-V experience (Desirable) Windows Server Previous educational experience or relevant qualifications are a bonus Full UK License and access to own car Benefits: Training and Development plans Certifications paid for Allocated free time for personal learning Company laptop and phone Business fuel allowance (45p per mile) Monday - Friday (8:00am - 5:30pm) Hybrid - Home based and Client Visits in Liverpool Job Title: IT Technician Salary: GBP 23,000 - 29,000 DOE Location: 75% site based in the Liverpool and 25% based from home We are looking for a team player with a can-do attitude who is eager to take on new challenges and help drive the business forward. If you are passionate about technology and have the desire to work for a leading company, then we want to hear from you! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS If you have experience in the above and you're interested in this amazing opportunity, please apply with your most up-to-date CV or get in touch with me on . BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
Apr 26, 2024
Full time
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
IT Support Technician Hull (East Yorkshire) Permanent £25,000 (DOE) IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). DBS certificate required (Enhanced Disclosure). A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally in May/June 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. Wireless networking, troubleshooting, image build, deploy tools, Microsoft and Apple devices, Microsoft Windows, O365 and Google Workspace. Strong customer-facing skills. Must be able to engage positively with client to ensure that technology delivers for the School. Soft skills: proactive, organised, workload prioritisation, approachable, professional and problem solver. DBS certificate (Enhanced Disclosure) and previous Schools / Education sector experience preferred. Salary/Benefits: £25,000 Base (DOE) + 25 days holiday (plus BHs) + Medical Healthcare + Life Assurance + Group Personal Pension Plan + More!
Apr 26, 2024
Full time
IT Support Technician Hull (East Yorkshire) Permanent £25,000 (DOE) IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). DBS certificate required (Enhanced Disclosure). A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally in May/June 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/Visual equipment. Wireless networking, troubleshooting, image build, deploy tools, Microsoft and Apple devices, Microsoft Windows, O365 and Google Workspace. Strong customer-facing skills. Must be able to engage positively with client to ensure that technology delivers for the School. Soft skills: proactive, organised, workload prioritisation, approachable, professional and problem solver. DBS certificate (Enhanced Disclosure) and previous Schools / Education sector experience preferred. Salary/Benefits: £25,000 Base (DOE) + 25 days holiday (plus BHs) + Medical Healthcare + Life Assurance + Group Personal Pension Plan + More!
Employer Description: Wellington College is one of the UK's - and indeed the world's - great coeducational boarding and day schools. The College is set in 400 acres of beautiful parkland and is home to a blend of breath taking original architecture and modern state-of-the-art facilities to provide the best possible educational environment for our pupils. The school was founded in 1853 as the living memorial to the Duke of Wellington, described by Queen Victoria as "the greatest man this country has ever produced". Overview: We are looking for a bright, enthusiastic, and hardworking individual with a genuine desire to learn and to build a career in technology, you will have a can-do attitude and not be afraid to ask questions. Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks. The aims of the apprenticeship are: For an individual to gain a nationally recognised qualification. To enhance knowledge & understanding of working in a busy workplace. To gain recognition for competencies used in a workplace. To develop and demonstrate the under pinning knowledge required in this role. Provide a foundation for further development. The Role and Duties: Work alongside experienced ITS Helpdesk team whilst learning all aspects of the role. Learn to prioritise and resolve helpdesk calls logged from all users to a satisfactory completion, ensuring a high quality, prompt and polite user experience is given at all times. Escalate support calls to other members of the ITS team, aiding them in problem resolution. Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and projectors etc.). Assist with hardware and software installations. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. Change Printer toner when required and assist with College reprographics. What we are looking for: Education Attainment 5+ GCSE A - C, 4-9 or equivalent (English and Maths essential). A Level / BTEC or equivalent qualification IT/Computing related preferred. Skills and Personal Qualities Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and where applicable, pupils. Organised and self-motivated, with a proven record for meeting targets and deadlines. Able to perform well, maintain professionalism, display patience and politeness whilst under pressure. Dedicated team-player, who strives for excellence and leads by example. Tactful and discreet, whilst mindful of observing Safeguarding and professional standards. Displays a smart and professional appearance, representing the College in a positive manner. Reliable and stable. Well-developed problem solving skills. Enthusiastic, with an eagerness to learn new skills and a commitment to personal continuous professional development. Entry requirements for the Apprenticeship: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC ; Salary: £18,018 for the first 12 months, Rising to £22,308 for the remainder of the apprenticeship. Working Hours: per week, Monday to Friday, 8:30am - 4:30pm Saturdays (term-time only) 8:30-12:30, shift pattern amongst team members. Overtime paid for each Saturday ; Company Benefits: Free lunch whilst on duty Subsidised membership to the onsite Wellington Health and Fitness Club Generous Holiday allocation Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important Information: Our apprenticeships are the
Apr 26, 2024
Full time
Employer Description: Wellington College is one of the UK's - and indeed the world's - great coeducational boarding and day schools. The College is set in 400 acres of beautiful parkland and is home to a blend of breath taking original architecture and modern state-of-the-art facilities to provide the best possible educational environment for our pupils. The school was founded in 1853 as the living memorial to the Duke of Wellington, described by Queen Victoria as "the greatest man this country has ever produced". Overview: We are looking for a bright, enthusiastic, and hardworking individual with a genuine desire to learn and to build a career in technology, you will have a can-do attitude and not be afraid to ask questions. Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks. The aims of the apprenticeship are: For an individual to gain a nationally recognised qualification. To enhance knowledge & understanding of working in a busy workplace. To gain recognition for competencies used in a workplace. To develop and demonstrate the under pinning knowledge required in this role. Provide a foundation for further development. The Role and Duties: Work alongside experienced ITS Helpdesk team whilst learning all aspects of the role. Learn to prioritise and resolve helpdesk calls logged from all users to a satisfactory completion, ensuring a high quality, prompt and polite user experience is given at all times. Escalate support calls to other members of the ITS team, aiding them in problem resolution. Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and projectors etc.). Assist with hardware and software installations. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. Change Printer toner when required and assist with College reprographics. What we are looking for: Education Attainment 5+ GCSE A - C, 4-9 or equivalent (English and Maths essential). A Level / BTEC or equivalent qualification IT/Computing related preferred. Skills and Personal Qualities Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and where applicable, pupils. Organised and self-motivated, with a proven record for meeting targets and deadlines. Able to perform well, maintain professionalism, display patience and politeness whilst under pressure. Dedicated team-player, who strives for excellence and leads by example. Tactful and discreet, whilst mindful of observing Safeguarding and professional standards. Displays a smart and professional appearance, representing the College in a positive manner. Reliable and stable. Well-developed problem solving skills. Enthusiastic, with an eagerness to learn new skills and a commitment to personal continuous professional development. Entry requirements for the Apprenticeship: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC ; Salary: £18,018 for the first 12 months, Rising to £22,308 for the remainder of the apprenticeship. Working Hours: per week, Monday to Friday, 8:30am - 4:30pm Saturdays (term-time only) 8:30-12:30, shift pattern amongst team members. Overtime paid for each Saturday ; Company Benefits: Free lunch whilst on duty Subsidised membership to the onsite Wellington Health and Fitness Club Generous Holiday allocation Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important Information: Our apprenticeships are the
Are you an IT Support professional looking for your next career opportunity you keen to work for an IT Service provider, providing first class IT services to the education industry? We are looking for 2 ICT Technicians who will work on site within schools around Reading, ensuring that IT systems and services are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. This is a role covering schools in the Reading area. You will be contractually based from home and will typically visit 1-2 schools per day. One of the roles will be mainly working within one school with the occasional visit to other schools in the area. You will be paid mileage for any distance covered from your home. If you are keen to join one of the most successful MSP's in the UK read on. Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, Field IT Support Engineer Location: Reading Salary: £24k - £30k base salary plus great benefits and mileage payments. What you will bring to the role: Previous experience in an IT Support Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in an MSP environment would be great but is not a necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Apr 25, 2024
Full time
Are you an IT Support professional looking for your next career opportunity you keen to work for an IT Service provider, providing first class IT services to the education industry? We are looking for 2 ICT Technicians who will work on site within schools around Reading, ensuring that IT systems and services are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. This is a role covering schools in the Reading area. You will be contractually based from home and will typically visit 1-2 schools per day. One of the roles will be mainly working within one school with the occasional visit to other schools in the area. You will be paid mileage for any distance covered from your home. If you are keen to join one of the most successful MSP's in the UK read on. Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, Field IT Support Engineer Location: Reading Salary: £24k - £30k base salary plus great benefits and mileage payments. What you will bring to the role: Previous experience in an IT Support Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in an MSP environment would be great but is not a necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Job description Job Title: IT Support Technician Location: Oxfordshire / Wiltshire - Schools-based Salary: Up to £32,000 p.a. About Us: We are seeking an IT Support Technician for schools in the Oxfordshire / Wiltshire. Join us to make a difference in education through top-notch IT support services. Responsibilities: First and Second Line Support: Promptly address IT support requests from school staff and students. Diagnose and resolve hardware, software, and network issues. Onsite Support: Conduct onsite visits for hands-on support, troubleshooting, and maintenance. Installation and Training: Install and maintain computer systems, servers, and peripherals. Provide user training and create user-friendly documentation. Qualifications: Proven IT support experience in an educational setting. Strong knowledge of Windows and Mac OS. Familiarity with educational software and classroom technologies. Excellent troubleshooting and communication skills. Requirements: Full, clean driving license and access to a reliable vehicle. Willingness to travel within the area. Ability to work independently and collaboratively. Salary and Benefits: Up to £32,000 p.a. Professional development opportunities. Employee benefits package. Job Type: Full-time Salary: £27,000.00-£32,000.00 per year Benefits: Company pension Private medical insurance Work from home Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Ability to Commute: Faringdon, Oxfordshire (required) Ability to Relocate: Faringdon, Oxfordshire: Relocate before starting work (required) Work Location: In person Reference ID: 20361 - TW
Apr 25, 2024
Full time
Job description Job Title: IT Support Technician Location: Oxfordshire / Wiltshire - Schools-based Salary: Up to £32,000 p.a. About Us: We are seeking an IT Support Technician for schools in the Oxfordshire / Wiltshire. Join us to make a difference in education through top-notch IT support services. Responsibilities: First and Second Line Support: Promptly address IT support requests from school staff and students. Diagnose and resolve hardware, software, and network issues. Onsite Support: Conduct onsite visits for hands-on support, troubleshooting, and maintenance. Installation and Training: Install and maintain computer systems, servers, and peripherals. Provide user training and create user-friendly documentation. Qualifications: Proven IT support experience in an educational setting. Strong knowledge of Windows and Mac OS. Familiarity with educational software and classroom technologies. Excellent troubleshooting and communication skills. Requirements: Full, clean driving license and access to a reliable vehicle. Willingness to travel within the area. Ability to work independently and collaboratively. Salary and Benefits: Up to £32,000 p.a. Professional development opportunities. Employee benefits package. Job Type: Full-time Salary: £27,000.00-£32,000.00 per year Benefits: Company pension Private medical insurance Work from home Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Ability to Commute: Faringdon, Oxfordshire (required) Ability to Relocate: Faringdon, Oxfordshire: Relocate before starting work (required) Work Location: In person Reference ID: 20361 - TW
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
Apr 24, 2024
Full time
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
Feb 02, 2022
Full time
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
School IT Technician, Blackburn We are currently looking for an experienced school IT Technician to temporarily support one of our secondary schools based in the Blackburn area. Hours for the IT Technician role are 8.30-4.30pm but may be required to support after school hours on occasion. The role - Resolve basic problems associated with operating systems, networks, software, hardware across school, password resets - Ensure virus protection is kept up to date - Be able to tackle any networking issues within the school - Maintain the hardware database with new and updated equipment - Installation of new software - Being aware of and following all school policies and procedures, in particular policies related to the use of ICT equipment and sites - Obtain quotes, which represent best value, for new equipment an repairs The skills - A strong knowledge of IT and a genuine passion for it. - A relevant IT qualification. - A patient approach towards working with children and adults alike. - A strong work ethic, the ability to work as part of a team of technicians, and a professional attitude. All candidates will be subject to Randstad Education's child protection and UK eligibility checks. If you feel you have the recent and relevant experience required for this School IT Technician post in Blackburn, then please email your CV now to your specialist consultant atleanne.uk
Nov 04, 2021
Seasonal
School IT Technician, Blackburn We are currently looking for an experienced school IT Technician to temporarily support one of our secondary schools based in the Blackburn area. Hours for the IT Technician role are 8.30-4.30pm but may be required to support after school hours on occasion. The role - Resolve basic problems associated with operating systems, networks, software, hardware across school, password resets - Ensure virus protection is kept up to date - Be able to tackle any networking issues within the school - Maintain the hardware database with new and updated equipment - Installation of new software - Being aware of and following all school policies and procedures, in particular policies related to the use of ICT equipment and sites - Obtain quotes, which represent best value, for new equipment an repairs The skills - A strong knowledge of IT and a genuine passion for it. - A relevant IT qualification. - A patient approach towards working with children and adults alike. - A strong work ethic, the ability to work as part of a team of technicians, and a professional attitude. All candidates will be subject to Randstad Education's child protection and UK eligibility checks. If you feel you have the recent and relevant experience required for this School IT Technician post in Blackburn, then please email your CV now to your specialist consultant atleanne.uk