North Yorkshire Citizens Advice and Law Centre
North Yorkshire
Do you have experience of providing IT support and a proven ability to problem solve? Would you thrive as part of an organisation that is helping the community when it is needed the most?
Our service is in demand more than ever before and we are looking for an experienced IT and Infrastructure Engineer to deliver solutions and provide IT support from first point of contact to resolution. This new role involves overseeing our IT services and ensuring all staff and volunteers can carry out their roles effectively and efficiently.
In return we will offer you a supportive working environment where no two days are the same. You will have the opportunity to use your own initiative and ideas and to develop your career with us.
The role is based in any one of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton) with some flexibility for home working. You must be willing and able to travel across all North Yorkshire sites.
May 04, 2023
Part time
Do you have experience of providing IT support and a proven ability to problem solve? Would you thrive as part of an organisation that is helping the community when it is needed the most?
Our service is in demand more than ever before and we are looking for an experienced IT and Infrastructure Engineer to deliver solutions and provide IT support from first point of contact to resolution. This new role involves overseeing our IT services and ensuring all staff and volunteers can carry out their roles effectively and efficiently.
In return we will offer you a supportive working environment where no two days are the same. You will have the opportunity to use your own initiative and ideas and to develop your career with us.
The role is based in any one of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton) with some flexibility for home working. You must be willing and able to travel across all North Yorkshire sites.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a Project Engineer, you will play a crucial role in the architecting and implementation of projects for our clients. You will be responsible for working alongside the Head of Technology to advice our end users on the appropriate solutions and services for their requirements. Primarily a field-based role to execute project plans to deliver the agreed business outcomes. This role is ideally suited to a motivated and ambitious IT professional looking to practice and refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions and our managed service offering. Key Tasks & Accountabilities as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects. technical escalation point. with existing customers and sales leads to understand their requirements and deliver transformative solutions. escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers. IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols. a crucial role in re-certifying Cyber Essentials Plus and supporting CCS Framework RM6116 Network Services opportunities. as a technical resource for all tenders, coordinating with technical sales team, and vendors to find a solution to requirements. What will You Bring? Experience: 5 years proven experience as a Technical Project Engineer or similar role. in architecting, implementing, and troubleshooting cloud, hardware, software, and networks. knowledge of Microsoft operating systems, Azure and Microsoft 365. knowledge of Meraki, Watchguard and cloud networking technologies. with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions. project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively. of the Cyber Essentials framework and beyond.
May 01, 2024
Full time
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a Project Engineer, you will play a crucial role in the architecting and implementation of projects for our clients. You will be responsible for working alongside the Head of Technology to advice our end users on the appropriate solutions and services for their requirements. Primarily a field-based role to execute project plans to deliver the agreed business outcomes. This role is ideally suited to a motivated and ambitious IT professional looking to practice and refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions and our managed service offering. Key Tasks & Accountabilities as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects. technical escalation point. with existing customers and sales leads to understand their requirements and deliver transformative solutions. escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers. IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols. a crucial role in re-certifying Cyber Essentials Plus and supporting CCS Framework RM6116 Network Services opportunities. as a technical resource for all tenders, coordinating with technical sales team, and vendors to find a solution to requirements. What will You Bring? Experience: 5 years proven experience as a Technical Project Engineer or similar role. in architecting, implementing, and troubleshooting cloud, hardware, software, and networks. knowledge of Microsoft operating systems, Azure and Microsoft 365. knowledge of Meraki, Watchguard and cloud networking technologies. with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions. project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively. of the Cyber Essentials framework and beyond.
Maintenance & Reliability Engineer Location: Reading / Basingstoke Area Package: £35,720 - £50,000 (depending on suitability) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work! Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site AWE is now recruiting for Maintenance & Reliability Engineers to deliver engineering solutions that will maximise productivity, reliability, innovation and quality to the business. What will you be required to do? Deliver Maintenance & Reliability solutions in relation to defined requirements, across the full engineering lifecycle Lead/participate in failure mode effects analysis of critical assets and key systems Lead/participate in root cause analysis techniques Effective stakeholder management, engaging and influencing others in order to drive improvements across the function Identify and support opportunities for cost savings, efficiency and business improvement Expand own engineering skills and experience relevant to engineering domain Using KPI's to ensure work remains on track and performance is measured We'd love to hear from individuals with the following: A recognised Engineering-related qualification (NVQ level 4/HNC ideal) and a strong maintenance engineering background (the hiring manager is flexible on discipline) The ability to solve a range of technical problems and make the necessary decisions to rectify Ability to communicate and present reports with others on technical requirements and modifications Knowledge & experience of Computerised Maintenance Management Systems would be highly beneficial in order to support analysis activities Because what we do is of the highest security, to work here you'll need to be a British National and normally to have resided in the UK for the past five years for Security Clearance (SC) roles and ten years for Developed Vetting (DV) roles. If you have had periods when you lived outside of UK and Northern Ireland for less than a year during the last five years or less than two years during the last ten years, we may still be able to consider you, so please do apply. We may consider dual nationality for certain roles.
May 01, 2024
Full time
Maintenance & Reliability Engineer Location: Reading / Basingstoke Area Package: £35,720 - £50,000 (depending on suitability) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work! Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site AWE is now recruiting for Maintenance & Reliability Engineers to deliver engineering solutions that will maximise productivity, reliability, innovation and quality to the business. What will you be required to do? Deliver Maintenance & Reliability solutions in relation to defined requirements, across the full engineering lifecycle Lead/participate in failure mode effects analysis of critical assets and key systems Lead/participate in root cause analysis techniques Effective stakeholder management, engaging and influencing others in order to drive improvements across the function Identify and support opportunities for cost savings, efficiency and business improvement Expand own engineering skills and experience relevant to engineering domain Using KPI's to ensure work remains on track and performance is measured We'd love to hear from individuals with the following: A recognised Engineering-related qualification (NVQ level 4/HNC ideal) and a strong maintenance engineering background (the hiring manager is flexible on discipline) The ability to solve a range of technical problems and make the necessary decisions to rectify Ability to communicate and present reports with others on technical requirements and modifications Knowledge & experience of Computerised Maintenance Management Systems would be highly beneficial in order to support analysis activities Because what we do is of the highest security, to work here you'll need to be a British National and normally to have resided in the UK for the past five years for Security Clearance (SC) roles and ten years for Developed Vetting (DV) roles. If you have had periods when you lived outside of UK and Northern Ireland for less than a year during the last five years or less than two years during the last ten years, we may still be able to consider you, so please do apply. We may consider dual nationality for certain roles.
We are looking for a Lead Technical Authority (Facility Design) with experience in leading multidisciplinary design projects and the Engineering management of new builds and/or modifications to facilities and infrastructure to be our Lead Technical Authority for Facility Design. Location : Aldermaston, Berkshire Package : £60,000 - £87,500 (depending on your suitability and level of experience) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work! Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Maternity/Paternity Leave - eligible employees can receive up to 4 weeks full pay, following the birth of a child or adoption Relocation assistance The Lead Technical Authority LTA (Design) forms part of the leadership team in our Capital Engineering function at AWE, supporting three significant delivery portfolios: The Future Materials Campus, delivering state of the art new nuclear facilities. The Cross Conventional programme, maintaining and developing new explosive, chemical-toxic and conventional production facilities. The Liabilities programme, leading the decommissioning, demolition and disposal of legacy production facilities, equipment and site security projects. As the LTA (Design) your focus will be in Engineering process and Regulatory Assurance, championing the Engineering management improvement ambitions as the business pivots towards a supply chain enabled delivery programme. You'll be responsible for the following: Ownership of our Level 3 Nuclear site licence and Security compliance reviews and reporting, developing our processes to best in class Ownership of the development of corporate Construction Design Management (CDM) arrangements and competency for the Principal Designer Provide independent Assurance across our delivery portfolios, developing, implementing and integrating the processes and tools to enable this Ownership of the Engineering Management and Design Review Management corporate processes and systems, developing them to maximise the opportunity efficiencies presented by supply chain enabled delivery programme Establish and champion Engineering management best practices Perform independent health-checks of process compliance Provide Subject Matter Expert advice and strategic guidance on all aspects of Engineering Management to the Chief Engineer, Project and Programme Managers and Project delivery teams Undertake Engineering Management competency assessment and provide structured development plans and coaching Chair technical design reviews as independent Design Review Team Leader (DRTL) What skills and qualifications are needed? An appropriate qualification in a relevant engineering discipline, BEng or MEng equivalent Professional Engineering recognition as a Member, preferably registered as a Chartered Engineer with the Engineering Council An excellent understanding of Engineering management, through the full life cycle of Design, Construction, Commissioning and Handover A good understanding of the Health and Safety at Work Act (HSAWA), Construction Design Management (CDM), risk assessments Excellent communication, stakeholder engagement and influence skills Because what we do is of the highest security, to work here you'll need to be a British National and normally to have resided in the UK for the past five years for Security Clearance (SC) roles and ten years for Developed Vetting (DV) roles. If you have had periods when you lived outside of UK and Northern Ireland for less than a year during the last five years or less than two years during the last ten years, we may still be able to consider you, so please do apply. We may consider dual nationality for certain roles.
May 01, 2024
Full time
We are looking for a Lead Technical Authority (Facility Design) with experience in leading multidisciplinary design projects and the Engineering management of new builds and/or modifications to facilities and infrastructure to be our Lead Technical Authority for Facility Design. Location : Aldermaston, Berkshire Package : £60,000 - £87,500 (depending on your suitability and level of experience) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work! Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Maternity/Paternity Leave - eligible employees can receive up to 4 weeks full pay, following the birth of a child or adoption Relocation assistance The Lead Technical Authority LTA (Design) forms part of the leadership team in our Capital Engineering function at AWE, supporting three significant delivery portfolios: The Future Materials Campus, delivering state of the art new nuclear facilities. The Cross Conventional programme, maintaining and developing new explosive, chemical-toxic and conventional production facilities. The Liabilities programme, leading the decommissioning, demolition and disposal of legacy production facilities, equipment and site security projects. As the LTA (Design) your focus will be in Engineering process and Regulatory Assurance, championing the Engineering management improvement ambitions as the business pivots towards a supply chain enabled delivery programme. You'll be responsible for the following: Ownership of our Level 3 Nuclear site licence and Security compliance reviews and reporting, developing our processes to best in class Ownership of the development of corporate Construction Design Management (CDM) arrangements and competency for the Principal Designer Provide independent Assurance across our delivery portfolios, developing, implementing and integrating the processes and tools to enable this Ownership of the Engineering Management and Design Review Management corporate processes and systems, developing them to maximise the opportunity efficiencies presented by supply chain enabled delivery programme Establish and champion Engineering management best practices Perform independent health-checks of process compliance Provide Subject Matter Expert advice and strategic guidance on all aspects of Engineering Management to the Chief Engineer, Project and Programme Managers and Project delivery teams Undertake Engineering Management competency assessment and provide structured development plans and coaching Chair technical design reviews as independent Design Review Team Leader (DRTL) What skills and qualifications are needed? An appropriate qualification in a relevant engineering discipline, BEng or MEng equivalent Professional Engineering recognition as a Member, preferably registered as a Chartered Engineer with the Engineering Council An excellent understanding of Engineering management, through the full life cycle of Design, Construction, Commissioning and Handover A good understanding of the Health and Safety at Work Act (HSAWA), Construction Design Management (CDM), risk assessments Excellent communication, stakeholder engagement and influence skills Because what we do is of the highest security, to work here you'll need to be a British National and normally to have resided in the UK for the past five years for Security Clearance (SC) roles and ten years for Developed Vetting (DV) roles. If you have had periods when you lived outside of UK and Northern Ireland for less than a year during the last five years or less than two years during the last ten years, we may still be able to consider you, so please do apply. We may consider dual nationality for certain roles.
Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 16/04/2024, 08:08 Locations 4 John Carpenter St, London, Greater London, EC4Y 0JP, GB Job Schedule Full time JOB DESCRIPTION Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. We're people-first. We value collaboration, curiosity and commitment. As a DevOps Lead Software Engineer at JPMorgan Chase within the accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Collaborate closely with our platform engineers who will work on enabling product teams to build, test, deploy and run their containerised workloads Contribute to our cloud native architecture (accounts/projects, IAM hierarchies, networking, etc), following latest industry best practices, across multiple cloud providers (GCP, AWS and later Azure) Contribute to the design and participate in the implementation of our GitHub-based SDLC Design and deliver new features to streamline and improve the SDLC process Automate various aspects of the SDLC, with the north star of a fully automated, no manual intervention solution Engage and collaborate with engineers across the business to understand use-cases, and to define best-practices for use of the infrastructure platform Adopt new, cutting-edge technologies and techniques, where appropriate Implement tooling for infrastructure management, monitoring, and scalability Work with various technology vendors, offering SaaS products Required qualifications, capabilities, and skills Formal training or certification on DevOps concepts and proficient advanced experience Extensive knowledge and hands-on experience with at least one cloud provider Extensive experience in setting up and managing container orchestration platforms (Kubernetes, or similar) Very good knowledge of networking, especially in the context of cloud native applications Experience with at least 1 high-level programming language (Java, Python, etc) Experience with integrating CI/CD pipelines with version control systems (GitHub + GitHub actions, GitLab, etc.) Experience with setting up CICD pipelines for building and deploying microservice based applications, on container orchestration tools Expertise in build and deploy tools such as (Jenkins, Harness, ArgoCD) Experience with infrastructure as code (Terraform, Ansible, Pulumi, Helm) Preferred qualifications, capabilities and skills A desire to teach others and share knowledge. We aren't looking for hero developers, more for team players. We want you to coach other team members on coding practices, design principles, and implementation patterns Knowledge of Kubernetes Operators is a bonus Google Cloud Platform expertise Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly Ability to see the long term. We don't want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goals. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
May 01, 2024
Full time
Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 16/04/2024, 08:08 Locations 4 John Carpenter St, London, Greater London, EC4Y 0JP, GB Job Schedule Full time JOB DESCRIPTION Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. We're people-first. We value collaboration, curiosity and commitment. As a DevOps Lead Software Engineer at JPMorgan Chase within the accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Collaborate closely with our platform engineers who will work on enabling product teams to build, test, deploy and run their containerised workloads Contribute to our cloud native architecture (accounts/projects, IAM hierarchies, networking, etc), following latest industry best practices, across multiple cloud providers (GCP, AWS and later Azure) Contribute to the design and participate in the implementation of our GitHub-based SDLC Design and deliver new features to streamline and improve the SDLC process Automate various aspects of the SDLC, with the north star of a fully automated, no manual intervention solution Engage and collaborate with engineers across the business to understand use-cases, and to define best-practices for use of the infrastructure platform Adopt new, cutting-edge technologies and techniques, where appropriate Implement tooling for infrastructure management, monitoring, and scalability Work with various technology vendors, offering SaaS products Required qualifications, capabilities, and skills Formal training or certification on DevOps concepts and proficient advanced experience Extensive knowledge and hands-on experience with at least one cloud provider Extensive experience in setting up and managing container orchestration platforms (Kubernetes, or similar) Very good knowledge of networking, especially in the context of cloud native applications Experience with at least 1 high-level programming language (Java, Python, etc) Experience with integrating CI/CD pipelines with version control systems (GitHub + GitHub actions, GitLab, etc.) Experience with setting up CICD pipelines for building and deploying microservice based applications, on container orchestration tools Expertise in build and deploy tools such as (Jenkins, Harness, ArgoCD) Experience with infrastructure as code (Terraform, Ansible, Pulumi, Helm) Preferred qualifications, capabilities and skills A desire to teach others and share knowledge. We aren't looking for hero developers, more for team players. We want you to coach other team members on coding practices, design principles, and implementation patterns Knowledge of Kubernetes Operators is a bonus Google Cloud Platform expertise Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly Ability to see the long term. We don't want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goals. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
JOB AD: Technical Service Engineer Fully Remote - UK based with extensive throughout Europe and the UK Highly competitive salary Responsibilities: Deliver exceptional service and support to clients within the semiconductor industry. Troubleshoot, diagnose, and repair equipment to ensure optimal performance. Collaborate with cross-functional teams to address technical challenges and enhance overall service delivery. Conduct regular maintenance activities and implement preventive measures to uphold equipment reliability. Travel extensively throughout Europe and the UK to meet client needs and support project requirements. The candidate should be able to demonstrate the following experience at a customer site: Evaluate, analyse, diagnose, and troubleshoot technical equipment problems. Repair and modify equipment. Evaluate equipment to determine the type and extent of problems. Repair of system-level issues (based on the FSE technical knowledge, education, and training) Prepare field service reports on customer support activity and provide documentation to other supporting functions on re-occurring issues. Cross-train and assist other field service engineers as appropriate. The nature of work requires that FSEs work independently; only occasionally requiring guidance from management. Contribute to the capturing, re-use, collaboration, and improvement of knowledge using the available system. To be considered you will need the following: Candidates will ideally be time-served craftsmen possessing either ONC/HNC/HND/Degree in Engineering and are required to possess in-depth Semiconductor Equipment Repair and Maintenance and/or Process Engineering experience in any of the following areas: Wet Etch, Dry (Plasma) Etch Chemical Vapour Deposition (CVD) Physical Vapour Deposition (PVD) / Sputtering Systems Photolithography, Chemical Mechanical Polish (CMP) Rapid Thermal Processing and Metrology (SEM, XRF, Film Thickness Measurement) Demonstrated experience as a Service Engineer in the semiconductor industry, minimum of 3 years. Technical proficiency in troubleshooting and repairing semiconductor equipment. Strong problem-solving skills and the ability to thrive under pressure. Excellent communication skills and the ability to cultivate positive relationships with clients. Willingness and previous experience travelling extensively throughout Europe and the UK.
Apr 30, 2024
Full time
JOB AD: Technical Service Engineer Fully Remote - UK based with extensive throughout Europe and the UK Highly competitive salary Responsibilities: Deliver exceptional service and support to clients within the semiconductor industry. Troubleshoot, diagnose, and repair equipment to ensure optimal performance. Collaborate with cross-functional teams to address technical challenges and enhance overall service delivery. Conduct regular maintenance activities and implement preventive measures to uphold equipment reliability. Travel extensively throughout Europe and the UK to meet client needs and support project requirements. The candidate should be able to demonstrate the following experience at a customer site: Evaluate, analyse, diagnose, and troubleshoot technical equipment problems. Repair and modify equipment. Evaluate equipment to determine the type and extent of problems. Repair of system-level issues (based on the FSE technical knowledge, education, and training) Prepare field service reports on customer support activity and provide documentation to other supporting functions on re-occurring issues. Cross-train and assist other field service engineers as appropriate. The nature of work requires that FSEs work independently; only occasionally requiring guidance from management. Contribute to the capturing, re-use, collaboration, and improvement of knowledge using the available system. To be considered you will need the following: Candidates will ideally be time-served craftsmen possessing either ONC/HNC/HND/Degree in Engineering and are required to possess in-depth Semiconductor Equipment Repair and Maintenance and/or Process Engineering experience in any of the following areas: Wet Etch, Dry (Plasma) Etch Chemical Vapour Deposition (CVD) Physical Vapour Deposition (PVD) / Sputtering Systems Photolithography, Chemical Mechanical Polish (CMP) Rapid Thermal Processing and Metrology (SEM, XRF, Film Thickness Measurement) Demonstrated experience as a Service Engineer in the semiconductor industry, minimum of 3 years. Technical proficiency in troubleshooting and repairing semiconductor equipment. Strong problem-solving skills and the ability to thrive under pressure. Excellent communication skills and the ability to cultivate positive relationships with clients. Willingness and previous experience travelling extensively throughout Europe and the UK.
About the job At Hopper, we're on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world's fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better. The vision of the payments team is to provide a magical and frictionless payment experience to our customers. We will do this by supporting all the major payment methods ('unlocking choice'), optimizing our payment stack ('frictionless payments'), and unifying and powering all payments flows at Hopper (Flights, Hotels, Homes, Rental Cars, Attractions & more) as well as our Hopper Cloud offering (Whitelabel solution). Our long term vision is to remove any financial barriers to travel and truly make travel accessible to everyone. It's cheaper, better and easier to purchase travel with Hopper! In this role, you'll be working alongside a team of talented engineers and partner with product, design, and data science to prioritize, estimate, and implement new product features in an Agile environment. What would your day-to-day look like: Ship your first code in days, iterating on features in an Agile manner leveraging Scala and technologies like Spanner, pub/sub, GCP Big Query Build robust and performant infrastructure that supports millions of dollars of revenue Make important architectural decisions about core backend systems Coach and mentor developers at various stages of their career. Collaborate with a diverse group of people, giving and receiving feedback for growth Execute on big opportunities, helping Hopper rise to the top of the travel industry An ideal candidate has: 8+ years experience thriving in backend engineering positions and delivering user experiences at scale A strong understanding of distributed systems and how architectural decisions affect performance and maintainability A strong understanding of site reliability and operations A passionate focus on quality, writing testable code that performs and scales Close collaboration with software engineers (backend and mobile), product managers, data scientists, and designers to deliver rapid value to end-users Nice to have: Backend experience with Scala, Google Cloud, Kubernetes Experience developing B2B products with millions of MAU Experience in the Payments domain Perks of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity Monthly cash allowance to cover gym membership (100€) or telework (50€) Hopper covers the cost of employee premiums for private medical and dental coverage via Cigna. Coverage includes: primary medical assistance, dental care, nursing care, specialties, hospitalisation, maternity, preventative medicine and ambulatory services, and is available to extend to dependents. Hopper also offers private life and accident coverage via Surne. Unlimited PTO Puzl coworking All Access Pass OR Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands. Through HTS , our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more. Here are just a few stats that demonstrate the company's recent growth: Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. Our fintech products - including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace. Come take off with us!
Apr 30, 2024
Full time
About the job At Hopper, we're on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world's fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better. The vision of the payments team is to provide a magical and frictionless payment experience to our customers. We will do this by supporting all the major payment methods ('unlocking choice'), optimizing our payment stack ('frictionless payments'), and unifying and powering all payments flows at Hopper (Flights, Hotels, Homes, Rental Cars, Attractions & more) as well as our Hopper Cloud offering (Whitelabel solution). Our long term vision is to remove any financial barriers to travel and truly make travel accessible to everyone. It's cheaper, better and easier to purchase travel with Hopper! In this role, you'll be working alongside a team of talented engineers and partner with product, design, and data science to prioritize, estimate, and implement new product features in an Agile environment. What would your day-to-day look like: Ship your first code in days, iterating on features in an Agile manner leveraging Scala and technologies like Spanner, pub/sub, GCP Big Query Build robust and performant infrastructure that supports millions of dollars of revenue Make important architectural decisions about core backend systems Coach and mentor developers at various stages of their career. Collaborate with a diverse group of people, giving and receiving feedback for growth Execute on big opportunities, helping Hopper rise to the top of the travel industry An ideal candidate has: 8+ years experience thriving in backend engineering positions and delivering user experiences at scale A strong understanding of distributed systems and how architectural decisions affect performance and maintainability A strong understanding of site reliability and operations A passionate focus on quality, writing testable code that performs and scales Close collaboration with software engineers (backend and mobile), product managers, data scientists, and designers to deliver rapid value to end-users Nice to have: Backend experience with Scala, Google Cloud, Kubernetes Experience developing B2B products with millions of MAU Experience in the Payments domain Perks of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity Monthly cash allowance to cover gym membership (100€) or telework (50€) Hopper covers the cost of employee premiums for private medical and dental coverage via Cigna. Coverage includes: primary medical assistance, dental care, nursing care, specialties, hospitalisation, maternity, preventative medicine and ambulatory services, and is available to extend to dependents. Hopper also offers private life and accident coverage via Surne. Unlimited PTO Puzl coworking All Access Pass OR Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands. Through HTS , our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more. Here are just a few stats that demonstrate the company's recent growth: Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. Our fintech products - including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace. Come take off with us!
Are you somebody who is sales and marketing savvy, has a confident presence, and loves working with prospects and customers in a fast-paced environment? If yes, read on! Oktopost is revolutionizing the way companies connect with their customers and audiences. We enable B2B marketers fully manage and optimize social media to drive their businesses forward in a scalable and measurable way. Leading B2B organizations all over the world such as ACI Worldwide, Snowflake and Fujitsu are using Oktopost to improve and understand their social presence in order to make better business decisions. We are a global, fast-paced, and innovative start up with offices in Ramat Gan, London, and Grand Rapids (MI). We are looking for a Solutions Architect to support our awesome sales & customer success teams. You will be the technical counterpart to our North America Account Executive team, supporting our North American market. We are looking for someone who can be flexible with working hours, sometimes working in the UK evening. Our ideal candidate has previous experience in supporting sales & Customer Success teams with a deep understanding of marketing SaaS solutions and how they bring value to organizations. Being super comfortable in customer facing meetings and working collaboratively with their peers are mandatory. Responsibilities Reporting to our Solutions Architect leader, you will be responsible for primarily supporting our sales and Customer Success teams in North America. Work alongside Account Executives, as their product specialist and technical partner on Discovery Calls and Product Demos. Understand how to demonstrate customer strategic and tactical use-cases and requirements using the Oktopost platform. Answer Oktopost product questions and help prospects to fully understand the Oktopost product capabilities. Manage the infosec process from prospective customers. Manage the RFP process & proposals from prospective customers. Regularly meet with Oktopost Account Executives to define a relationship that ensures seamless communication and coordination on all net new business generation. Work with Account Executives during the sales cycle to ensure the delivery of knowledge of how Oktopost technology integrates with the prospects marketing technology stack and the value it brings. Successfully position our solution and understand the differences between Oktopost competitors. Work with our Product team and Product Marketing Manager to ensure an effective communication channel exists between our commercial teams and product teams. Equally that the revenue teams are supported with the relevant sales collateral. Requirements 2 years of tech/SaaS experience as a Solutions / Sales Engineer / Architect. Experience demonstrating a SaaS platform. Understanding of social networks and social media strategy for large organizations. Experience presenting to Marketing and Social Media Professionals including Directors/VPs of Marketing and CMOs. Excellent written and verbal communication. Presentation skills with the ability to present to a variety of external audiences. Understanding of how APIs work in general. Experience with marketing technology such as Marketo, Eloqua, Hubspot, Pardot and CRMs such as and MS Dynamics. Ability to ask the right questions to uncover business needs and requirements. Experience and understanding of SaaS infosec and data privacy requirements for global businesses. Proven internal stakeholder management experience.
Apr 30, 2024
Full time
Are you somebody who is sales and marketing savvy, has a confident presence, and loves working with prospects and customers in a fast-paced environment? If yes, read on! Oktopost is revolutionizing the way companies connect with their customers and audiences. We enable B2B marketers fully manage and optimize social media to drive their businesses forward in a scalable and measurable way. Leading B2B organizations all over the world such as ACI Worldwide, Snowflake and Fujitsu are using Oktopost to improve and understand their social presence in order to make better business decisions. We are a global, fast-paced, and innovative start up with offices in Ramat Gan, London, and Grand Rapids (MI). We are looking for a Solutions Architect to support our awesome sales & customer success teams. You will be the technical counterpart to our North America Account Executive team, supporting our North American market. We are looking for someone who can be flexible with working hours, sometimes working in the UK evening. Our ideal candidate has previous experience in supporting sales & Customer Success teams with a deep understanding of marketing SaaS solutions and how they bring value to organizations. Being super comfortable in customer facing meetings and working collaboratively with their peers are mandatory. Responsibilities Reporting to our Solutions Architect leader, you will be responsible for primarily supporting our sales and Customer Success teams in North America. Work alongside Account Executives, as their product specialist and technical partner on Discovery Calls and Product Demos. Understand how to demonstrate customer strategic and tactical use-cases and requirements using the Oktopost platform. Answer Oktopost product questions and help prospects to fully understand the Oktopost product capabilities. Manage the infosec process from prospective customers. Manage the RFP process & proposals from prospective customers. Regularly meet with Oktopost Account Executives to define a relationship that ensures seamless communication and coordination on all net new business generation. Work with Account Executives during the sales cycle to ensure the delivery of knowledge of how Oktopost technology integrates with the prospects marketing technology stack and the value it brings. Successfully position our solution and understand the differences between Oktopost competitors. Work with our Product team and Product Marketing Manager to ensure an effective communication channel exists between our commercial teams and product teams. Equally that the revenue teams are supported with the relevant sales collateral. Requirements 2 years of tech/SaaS experience as a Solutions / Sales Engineer / Architect. Experience demonstrating a SaaS platform. Understanding of social networks and social media strategy for large organizations. Experience presenting to Marketing and Social Media Professionals including Directors/VPs of Marketing and CMOs. Excellent written and verbal communication. Presentation skills with the ability to present to a variety of external audiences. Understanding of how APIs work in general. Experience with marketing technology such as Marketo, Eloqua, Hubspot, Pardot and CRMs such as and MS Dynamics. Ability to ask the right questions to uncover business needs and requirements. Experience and understanding of SaaS infosec and data privacy requirements for global businesses. Proven internal stakeholder management experience.
We are proud to be working with a fast-growing Telecoms company, based in Northamptonshire. Due to their on-going success, we now have an opportunity for a Senior Cloud Specialist to join their team. If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you. Let's look at the role and responsibilities: You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time. You will be working within a knowledgeable team environment, who support each other to achieve the quality they are so well known for. You will be required to collaborate with your team mates to deliver service targets, on your own and collectively. You will be responsible for heading up the delivery of hosted and broadband services and your role will grow in time as the business expands. Your responsibilities will also include on site and off site implementation of systems, including regular quality reviews with customers You'll also oversee all administration tasks for each customer: Hosted system builds / Orders / Leased lines / 365 / On prem/cloud IT solutions where needed. If this sounds like you - here's what we're looking for in the ideal candidate: A minimum of 2 years building phone systems on portals. A proven track record in service & implementation using hosted and IT products. The confidence and strong rapport building skills to be able to troubleshoot for a client on-site. The ability to be able to explain technical solutions to a client in a simple way. You'll be a Team Spirited person, who collaborates well with others and shares ideas. You must have pride in your work and be as quality obsessed as the rest of the team! Proven practise in delivering client focused solutions based on customer needs. Demonstrable results in managing multiple queries at a time, with attention to detail. Competent user of MS Office products, particularly Word, Excel and Outlook. Experience in on-site and off-site system installations. You will need to have a Full UK Driving Licence What's on offer? £30k - £35k Salary Hybrid Flexible Working No Weekends or Bank Holidays. 4:30pm Finish Monday - Thursday, 4pm Finish every Friday. 21 days annual leave Training Programme with industry recognised Qualifications Personal Development Plan to get you where you want to go in your career. A supportive & friendly environment where you matter. On site Free Parking If this sounds like the perfect opportunity for you, please apply today and let's arrange a chat.
Apr 30, 2024
Full time
We are proud to be working with a fast-growing Telecoms company, based in Northamptonshire. Due to their on-going success, we now have an opportunity for a Senior Cloud Specialist to join their team. If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you. Let's look at the role and responsibilities: You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time. You will be working within a knowledgeable team environment, who support each other to achieve the quality they are so well known for. You will be required to collaborate with your team mates to deliver service targets, on your own and collectively. You will be responsible for heading up the delivery of hosted and broadband services and your role will grow in time as the business expands. Your responsibilities will also include on site and off site implementation of systems, including regular quality reviews with customers You'll also oversee all administration tasks for each customer: Hosted system builds / Orders / Leased lines / 365 / On prem/cloud IT solutions where needed. If this sounds like you - here's what we're looking for in the ideal candidate: A minimum of 2 years building phone systems on portals. A proven track record in service & implementation using hosted and IT products. The confidence and strong rapport building skills to be able to troubleshoot for a client on-site. The ability to be able to explain technical solutions to a client in a simple way. You'll be a Team Spirited person, who collaborates well with others and shares ideas. You must have pride in your work and be as quality obsessed as the rest of the team! Proven practise in delivering client focused solutions based on customer needs. Demonstrable results in managing multiple queries at a time, with attention to detail. Competent user of MS Office products, particularly Word, Excel and Outlook. Experience in on-site and off-site system installations. You will need to have a Full UK Driving Licence What's on offer? £30k - £35k Salary Hybrid Flexible Working No Weekends or Bank Holidays. 4:30pm Finish Monday - Thursday, 4pm Finish every Friday. 21 days annual leave Training Programme with industry recognised Qualifications Personal Development Plan to get you where you want to go in your career. A supportive & friendly environment where you matter. On site Free Parking If this sounds like the perfect opportunity for you, please apply today and let's arrange a chat.
Machine Learning Engineer, South Cambridge - £60k - £85k + Superb benefits. Cutting Edge R&D We have a fantastic new opportunity for a Machine Learning Engineer to join a state-of-the-art R&D company based in South Cambridgeshire. You will be working across an exciting range of different cutting-edge development projects.You will join the friendly and supportive R&D group, developing technology that makes a difference and has real-world impact. You'll use your Machine learning to develop systems that apply ML to a broad range of tasks. The projects will test your broad exposure to the ML development cycle: data I/O, cleaning and preparation, rapid code prototyping, iterating model designs and deploying and packaging code into brand new products.This role would suit a Machine Learning innovator, someone looking to push forward what is possible with ML and see their concepts develop into real world solutions and tangible cutting-edge products.In return you can expect a very competitive salary, excellent benefits package, first class R&D facilities, and most importantly a friendly work environment which makes going to work a pleasure. Staff retention levels are very high. Machine Learning Engineer requirements 2.1 or above degree in Computer Science, Machine Learning, Artificial Intelligence, etc Recent and relevant experience working as an Machine Learning Engineer / AI Engineer Strong foundation in Python Excellent knowledge of ML libraries and frameworks like TensorFlow, PyTorch, Keras and scikit-learn. Experience with neural network architectures, deep learning techniques, and building and training deep learning models. Creating and handling large datasets including pre-processing steps and familiarity with data manipulation libraries like Pandas, NumPy, and data visualization tools such as Matplotlib or Seaborn. Hands-on experience of building ML solutions for resource-constrained situations and deploying to edge-processing platforms. Experience with emerging technologies such as GANs, LLMs, RL or XAI beneficial Applicant must be able to gain UK Security clearance due to the nature of some of the projects. Salary: circa £60k - £85k + benefits Vacancy Location: South Cambridgeshire (Commutable from Cambridge, Stevenage, North London, St Neots, Luton, Bishop's Stortford, Bury St Edmunds, etc) For more about this exclusive opportunity please contact Adam Mayne ()
Apr 30, 2024
Full time
Machine Learning Engineer, South Cambridge - £60k - £85k + Superb benefits. Cutting Edge R&D We have a fantastic new opportunity for a Machine Learning Engineer to join a state-of-the-art R&D company based in South Cambridgeshire. You will be working across an exciting range of different cutting-edge development projects.You will join the friendly and supportive R&D group, developing technology that makes a difference and has real-world impact. You'll use your Machine learning to develop systems that apply ML to a broad range of tasks. The projects will test your broad exposure to the ML development cycle: data I/O, cleaning and preparation, rapid code prototyping, iterating model designs and deploying and packaging code into brand new products.This role would suit a Machine Learning innovator, someone looking to push forward what is possible with ML and see their concepts develop into real world solutions and tangible cutting-edge products.In return you can expect a very competitive salary, excellent benefits package, first class R&D facilities, and most importantly a friendly work environment which makes going to work a pleasure. Staff retention levels are very high. Machine Learning Engineer requirements 2.1 or above degree in Computer Science, Machine Learning, Artificial Intelligence, etc Recent and relevant experience working as an Machine Learning Engineer / AI Engineer Strong foundation in Python Excellent knowledge of ML libraries and frameworks like TensorFlow, PyTorch, Keras and scikit-learn. Experience with neural network architectures, deep learning techniques, and building and training deep learning models. Creating and handling large datasets including pre-processing steps and familiarity with data manipulation libraries like Pandas, NumPy, and data visualization tools such as Matplotlib or Seaborn. Hands-on experience of building ML solutions for resource-constrained situations and deploying to edge-processing platforms. Experience with emerging technologies such as GANs, LLMs, RL or XAI beneficial Applicant must be able to gain UK Security clearance due to the nature of some of the projects. Salary: circa £60k - £85k + benefits Vacancy Location: South Cambridgeshire (Commutable from Cambridge, Stevenage, North London, St Neots, Luton, Bishop's Stortford, Bury St Edmunds, etc) For more about this exclusive opportunity please contact Adam Mayne ()
IT Support Engineer Based just north of Slough. £35,000 I am representing an established customer of mine on completing an important hire for an IT Support Engineer. In this position you will be the first point of call to all 1st and 2nd line support requests and escalate incidents. Key Responsibilities: You will need to make use of the ITSM system to prioritise the tickets and keep on top of your workload whilst keeping employees updated. You will be working in a small team and reporting directly to the IT Support Manager, you will be responsible for supporting daily running of the IT department as well as get involved in projects. The role is not limited to help desk, and you will get involved in many ad hoc IT projects and installations. You will need to be someone who is up for a challenge and enjoys a big variety of IT tasks, starting from admin duties all the way to system administration and new installations. Skills: Using the ITSM system, you will provide first and second line support to employees on a range of IT issues with a can do attitude you will seek to resolve these as swiftly as possible. Face to face support and Service Desk Tickets. Setup and troubleshoot issues related to PC's, laptops, Mac's, mobiles, tablets and more (Windows, Android and iOS). Office 365, Exchange support and administration. Windows 7 and 10 support. Monitor systems backups and vulnerability notifications to ensure that any issues raised are resolved promptly. Please review and respond. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Full time
IT Support Engineer Based just north of Slough. £35,000 I am representing an established customer of mine on completing an important hire for an IT Support Engineer. In this position you will be the first point of call to all 1st and 2nd line support requests and escalate incidents. Key Responsibilities: You will need to make use of the ITSM system to prioritise the tickets and keep on top of your workload whilst keeping employees updated. You will be working in a small team and reporting directly to the IT Support Manager, you will be responsible for supporting daily running of the IT department as well as get involved in projects. The role is not limited to help desk, and you will get involved in many ad hoc IT projects and installations. You will need to be someone who is up for a challenge and enjoys a big variety of IT tasks, starting from admin duties all the way to system administration and new installations. Skills: Using the ITSM system, you will provide first and second line support to employees on a range of IT issues with a can do attitude you will seek to resolve these as swiftly as possible. Face to face support and Service Desk Tickets. Setup and troubleshoot issues related to PC's, laptops, Mac's, mobiles, tablets and more (Windows, Android and iOS). Office 365, Exchange support and administration. Windows 7 and 10 support. Monitor systems backups and vulnerability notifications to ensure that any issues raised are resolved promptly. Please review and respond. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Apr 30, 2024
Full time
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Our client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service. Responsibilities: Providing telephone diagnostics and technical assistance to clients and colleagues within the Technical Services Team. Provide technical expertise and be a point of reference for Department colleagues. Utilise, manage, and maintain technical product documentation. Ensuring relevant information is always shared with team members and accessible to ensure the most up to date information is available. Update the electronic job management system, according to agreed procedures. Record, analyse and make recommendations on common equipment faults and the subsequent management of spare parts stock levels. Perform quality assessments of Field Engineers work ensuring that the relevant performance logs are accurate and up to date at all times highlighting training needs. Provide technical assistance to Technical Service Manager with bespoke investigations / reports to assist in the development of the Department or respond to Customer issues. Attend emergency breakdowns at customer sites when required. Providing support to other team members where required. Requirements: Engineering qualifications - Preferred but dependant on experience etc, not a requirement. Electrical experience - Desirable. Ability to read/understand electrical drawings - Desirable. Benefits: 20 days starting holiday (Increases to 30 days with time served). Sick pay scheme (after probation). Workplace pension (after probation). Annual Bonus Scheme (after 1 year of service). Life Assurance. Ability to travel as/when required - Van provided if required to travel for work. Lots of training/development available.
Apr 30, 2024
Full time
Our client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service. Responsibilities: Providing telephone diagnostics and technical assistance to clients and colleagues within the Technical Services Team. Provide technical expertise and be a point of reference for Department colleagues. Utilise, manage, and maintain technical product documentation. Ensuring relevant information is always shared with team members and accessible to ensure the most up to date information is available. Update the electronic job management system, according to agreed procedures. Record, analyse and make recommendations on common equipment faults and the subsequent management of spare parts stock levels. Perform quality assessments of Field Engineers work ensuring that the relevant performance logs are accurate and up to date at all times highlighting training needs. Provide technical assistance to Technical Service Manager with bespoke investigations / reports to assist in the development of the Department or respond to Customer issues. Attend emergency breakdowns at customer sites when required. Providing support to other team members where required. Requirements: Engineering qualifications - Preferred but dependant on experience etc, not a requirement. Electrical experience - Desirable. Ability to read/understand electrical drawings - Desirable. Benefits: 20 days starting holiday (Increases to 30 days with time served). Sick pay scheme (after probation). Workplace pension (after probation). Annual Bonus Scheme (after 1 year of service). Life Assurance. Ability to travel as/when required - Van provided if required to travel for work. Lots of training/development available.
Exciting Opportunity for Embedded Design Engineer Are you a talented Embedded Design Engineer looking for a challenging and rewarding permanent position? Our client, a leading technology company, is seeking a skilled professional to join their dynamic team and contribute to the design and development of world-beating products. In this role, you will play a crucial part in supporting the UK-based Embedded team through an extremely busy period, juggling both New Product Development and delivering customer-funded projects based around existing product ranges. While the primary focus will be on Datalink products, you may also be asked to support other product lines within the company. Key responsibilities include: Designing firmware/software for processors and microcontrollers using Embedded C Developing solutions using Linux Creating firmware for FPGAs using VHDL/DSP Supporting production and manufacturing teams Troubleshooting firmware, software, and system issues Testing and debugging new and existing designs Creating comprehensive documentation, including requirement specifications, test plans, user information, and API documents The ideal candidate will have a minimum of 3 years of experience in an equivalent role and possess a strong skill set in C/C++, Embedded Linux, and FPGA development. Experience with DVB-T, datalink/radio technologies, video, and broadcast is a plus. A degree in electronics, computer science, or a related subject is desirable. Our client offers a competitive salary, excellent benefits, and a supportive work environment that encourages professional growth and development. If you're a self-motivated, enthusiastic team player with strong interpersonal skills and a desire to make an impact, we'd love to hear from you. Apply now and take the first step towards an exciting new chapter in your career!
Apr 30, 2024
Full time
Exciting Opportunity for Embedded Design Engineer Are you a talented Embedded Design Engineer looking for a challenging and rewarding permanent position? Our client, a leading technology company, is seeking a skilled professional to join their dynamic team and contribute to the design and development of world-beating products. In this role, you will play a crucial part in supporting the UK-based Embedded team through an extremely busy period, juggling both New Product Development and delivering customer-funded projects based around existing product ranges. While the primary focus will be on Datalink products, you may also be asked to support other product lines within the company. Key responsibilities include: Designing firmware/software for processors and microcontrollers using Embedded C Developing solutions using Linux Creating firmware for FPGAs using VHDL/DSP Supporting production and manufacturing teams Troubleshooting firmware, software, and system issues Testing and debugging new and existing designs Creating comprehensive documentation, including requirement specifications, test plans, user information, and API documents The ideal candidate will have a minimum of 3 years of experience in an equivalent role and possess a strong skill set in C/C++, Embedded Linux, and FPGA development. Experience with DVB-T, datalink/radio technologies, video, and broadcast is a plus. A degree in electronics, computer science, or a related subject is desirable. Our client offers a competitive salary, excellent benefits, and a supportive work environment that encourages professional growth and development. If you're a self-motivated, enthusiastic team player with strong interpersonal skills and a desire to make an impact, we'd love to hear from you. Apply now and take the first step towards an exciting new chapter in your career!
Grid Connection ManagerUp to £70,000 DOE Perth, Edinburgh or North Wales, some hybrid workingProject developer, working across the UK on solar, storage, and wind projects at utility scale in joint ventures.Over the last 8 years, this specialist developer has grown to a 40 person wide group, partnered with a sister organisation to provide a quality led service across solar, wind, BESS and co-located sites. Their mission is simple; to deliver sustainable energy projects to contribute towards net-zero for the UK, through bespoke and specialist services. They work closely with other leading names in the industry, to provide their services in a time-consuming manner by providing land, grid and planning consents in one organisation. They work within joint ventures for this, acting as the development platform. This means you'd get the opportunity to work on a variety of different renewables projects across the whole UK. Their current portfolio is just shy of 1 GW, across solar, wind and energy storage projects. Their connection portfolio is a combination of transmission and distribution level connection agreements. You'd be managing this as well as expanding on this with new connection agreements. For this, you'd get to work alongside a grid manager as well as a grid engineer to support you, as well as development managers overseeing the projects. There is also an inhouse technical team for you to lean on around the throughout the technical aspects of projects. The role: Your main role would be to manage this existing portfolio, as well as to grow this portfolio further. You'll be managing the connection processes, analysing the network for new agreements as well as managing relationships with DNOs and the TSO. The main responsibilities will include:- Sourcing and designing new connection offers at both a transmission and distribution level connections - Managing projects throughout the grid connection process.- Working closely with JV partners, and other development managers as well as the technical team for these projects.You will also potentially have the opportunity to lead the grid connection team and function as there is strong progression on offer for this position. You will also need a background in grid connections and onshore renewables for this position. Apply if you're interested and we can discuss this opportunity further!Piper Maddox is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Grid Connection ManagerUp to £70,000 DOE Perth, Edinburgh or North Wales, some hybrid workingProject developer, working across the UK on solar, storage, and wind projects at utility scale in joint ventures.Over the last 8 years, this specialist developer has grown to a 40 person wide group, partnered with a sister organisation to provide a quality led service across solar, wind, BESS and co-located sites. Their mission is simple; to deliver sustainable energy projects to contribute towards net-zero for the UK, through bespoke and specialist services. They work closely with other leading names in the industry, to provide their services in a time-consuming manner by providing land, grid and planning consents in one organisation. They work within joint ventures for this, acting as the development platform. This means you'd get the opportunity to work on a variety of different renewables projects across the whole UK. Their current portfolio is just shy of 1 GW, across solar, wind and energy storage projects. Their connection portfolio is a combination of transmission and distribution level connection agreements. You'd be managing this as well as expanding on this with new connection agreements. For this, you'd get to work alongside a grid manager as well as a grid engineer to support you, as well as development managers overseeing the projects. There is also an inhouse technical team for you to lean on around the throughout the technical aspects of projects. The role: Your main role would be to manage this existing portfolio, as well as to grow this portfolio further. You'll be managing the connection processes, analysing the network for new agreements as well as managing relationships with DNOs and the TSO. The main responsibilities will include:- Sourcing and designing new connection offers at both a transmission and distribution level connections - Managing projects throughout the grid connection process.- Working closely with JV partners, and other development managers as well as the technical team for these projects.You will also potentially have the opportunity to lead the grid connection team and function as there is strong progression on offer for this position. You will also need a background in grid connections and onshore renewables for this position. Apply if you're interested and we can discuss this opportunity further!Piper Maddox is acting as an Employment Agency in relation to this vacancy.
.NET Developer - Worthing (Tech stack: .NET Developer, .NET 8, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer)In just over 5 years our client has established themselves as the world's leading internet subscription service for enjoying films and TV programmes. They currently have over 15 million streaming members across the UK, Europe and North America and have plans to double in size over the next 12 months. We are seeking several .NET Developer to work on several complex Greenfield .NET / C# software development projects which will be critical to the future success of the business. .NET Developer candidates should have a sound understanding of object orientated (OO) development and a skill that that includes: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide training into: .NET 8, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 17, Bootstrap, Agile and SQL Server 2022. This is an excellent opportunity for a .NET Developer to working within a challenging supportive environment. Top performers can expect to receive their first promotion (and pay rise) within 6 months. Our client offers a unique working environment including a free onsite organic restaurant, relaxation pods, games room, background music while you work and flexible working hours. Location: Worthing, West Sussex, UK / Remote Working Salary: £65,000 - £85,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Apr 30, 2024
Full time
.NET Developer - Worthing (Tech stack: .NET Developer, .NET 8, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer)In just over 5 years our client has established themselves as the world's leading internet subscription service for enjoying films and TV programmes. They currently have over 15 million streaming members across the UK, Europe and North America and have plans to double in size over the next 12 months. We are seeking several .NET Developer to work on several complex Greenfield .NET / C# software development projects which will be critical to the future success of the business. .NET Developer candidates should have a sound understanding of object orientated (OO) development and a skill that that includes: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide training into: .NET 8, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 17, Bootstrap, Agile and SQL Server 2022. This is an excellent opportunity for a .NET Developer to working within a challenging supportive environment. Top performers can expect to receive their first promotion (and pay rise) within 6 months. Our client offers a unique working environment including a free onsite organic restaurant, relaxation pods, games room, background music while you work and flexible working hours. Location: Worthing, West Sussex, UK / Remote Working Salary: £65,000 - £85,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Aerial and Satellite Engineer - distributed RF TV networks Looking for an experienced Satellite Dish and / or UHF TV Aerial Installer / Service Engineer to cover the North of London / Essex / Herts area. This role would suit an ex-Sky Engineer or someone trained in UHF, SHF comms, ex-Signals, TV Aerial Installer etc. You will be trained to support commercial TV systems. The company support Sky Sports Pubs, TV reception systems (both UHF Aerial and Satellite) in Hotels, Holiday Parks, and the SIS reception equipment used by betting shop and similar environments (casinos, race courses etc). Training on the commercial RF distribution and IPTV systems can be given. The company also support and install Wi-Fi networks, Data cabling and AV equipment. Applicants must have a full driver's licence, be confident driving a van and be physically capable of using ladders, power tools etc. Salary on offer is £26 - £30000 basic (depending on experience) + £2500 on call + overtime and business use expensed company van. This is a full-time permanent PAYE position with paid holiday, pension etc.
Apr 30, 2024
Full time
Aerial and Satellite Engineer - distributed RF TV networks Looking for an experienced Satellite Dish and / or UHF TV Aerial Installer / Service Engineer to cover the North of London / Essex / Herts area. This role would suit an ex-Sky Engineer or someone trained in UHF, SHF comms, ex-Signals, TV Aerial Installer etc. You will be trained to support commercial TV systems. The company support Sky Sports Pubs, TV reception systems (both UHF Aerial and Satellite) in Hotels, Holiday Parks, and the SIS reception equipment used by betting shop and similar environments (casinos, race courses etc). Training on the commercial RF distribution and IPTV systems can be given. The company also support and install Wi-Fi networks, Data cabling and AV equipment. Applicants must have a full driver's licence, be confident driving a van and be physically capable of using ladders, power tools etc. Salary on offer is £26 - £30000 basic (depending on experience) + £2500 on call + overtime and business use expensed company van. This is a full-time permanent PAYE position with paid holiday, pension etc.
IT Infrastructure Engineer - Hull or Leeds / Hybrid £40,000 - £45,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Infrastructure Engineer, who has a proven track record of success working with a multitude of technologies. You will be responsible for maintaining and improving existing platforms as well as the implementation of new systems and third line support for the service desk.As an Infrastructure Specialist, you will be expected to keep up to date with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. You will also develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.The role will be hybrid, with the expectation of a few days per week based at either their Hull or central Leeds office. Package: Bonus potential 35-hour work week with flexible working 25 days holiday + 5 days 'study leave'. Professional development opportunities 5% employer pension, income protection, private medical, death in service + many more. Experience / Responsibilities: Prior experience in an Infrastructure / 3rd Line Engineer role VMware Servers including BigHand servers, Knowledge of SQL Experience supporting Websites, PCs, operating systems, databases, software applications. Ensure the creation and maintenance of all written documentation, The company have an excellent reputation within their sector and have shown consistent growth since their inception. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.Contact - Millie EllisIf you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Key words; IT Infrastructure Engineer, 3rd Line Engineer, Infrastructure Specialist. Commutable from Hull, York, Scunthorpe, Hessle, Pocklington, Selby, Goole, Grimsby, Doncaster, Beverley, Barton-upon-Humber, Willerby, Leeds, Selby, Wakefield, Harrogate, Bradford Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
IT Infrastructure Engineer - Hull or Leeds / Hybrid £40,000 - £45,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced IT Infrastructure Engineer, who has a proven track record of success working with a multitude of technologies. You will be responsible for maintaining and improving existing platforms as well as the implementation of new systems and third line support for the service desk.As an Infrastructure Specialist, you will be expected to keep up to date with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. You will also develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.The role will be hybrid, with the expectation of a few days per week based at either their Hull or central Leeds office. Package: Bonus potential 35-hour work week with flexible working 25 days holiday + 5 days 'study leave'. Professional development opportunities 5% employer pension, income protection, private medical, death in service + many more. Experience / Responsibilities: Prior experience in an Infrastructure / 3rd Line Engineer role VMware Servers including BigHand servers, Knowledge of SQL Experience supporting Websites, PCs, operating systems, databases, software applications. Ensure the creation and maintenance of all written documentation, The company have an excellent reputation within their sector and have shown consistent growth since their inception. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.Contact - Millie EllisIf you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Key words; IT Infrastructure Engineer, 3rd Line Engineer, Infrastructure Specialist. Commutable from Hull, York, Scunthorpe, Hessle, Pocklington, Selby, Goole, Grimsby, Doncaster, Beverley, Barton-upon-Humber, Willerby, Leeds, Selby, Wakefield, Harrogate, Bradford Please follow us on for similar rolesErin Associates Ltd is acting as an Employment Agency in relation to this vacancy.