United Kingdom (London) Apply We are looking for a Senior Salesforce CommerceCloud Engineer to join the Nature's Menu D2C Engineering team. In this role you would be working with our established Salesforce CommerceCloud platform on customer-facing features as well as enabling other digital teams. And ensuring the smooth running of our D2C operation that serves over 9,000 dogs and their owners. This is a 2 year fixed term contract, full-time hybrid working position based in our London Southwark office at least one day a week. We are Nature's Menu We are Nature's Menu, a rapidly growing raw pet food and wellbeing brand. With a legacy spanning 40 years, we're the UK's leading supplier and expert in raw and natural pet food. We're on a mission to improve pet wellbeing, starting with providing nutritious meal plans. We are passionate pioneers on an exhilarating journey to revolutionise the Direct-to-Consumer pet food industry, with backing from the international pet food business Affinity Petcare. We innovate by: Setting high benchmarks in pet nutrition - our products are crafted by our in house veterinary team Redefining customer experience for pet owners and their pets - our Customer Happiness team are winners of the Feefo Platinum Trusted Service Award Our business is growing, with more people trusting Nature's Menu with their pet's diet every week. To reach a diverse community of pets and pet owners, we have created an innovative Direct-to-Consumer (D2C) team to focus on bringing our products and expertise in pet wellbeing online. Our team is leading a groundbreaking D2C eCommerce project to shake up the pet food industry. We have big ambitions. When you join our team you have the opportunity to make an impact from your first 30 days. You'll be working with, and learning from commercially-experienced D2C experts and our international Affinity Petcare community. What you'll do In your day-to-day you would work with our existing Salesforce CommerceCloud offering building out consumer-facing experiences. This would range from scoping, estimating and planning out the work packages, understanding the impact, breaking down tasks, and focusing on effective delivery of features. This would also include reviewing pull requests, contributing to the architecture and ensuring a high quality standard. You would work with the Head of Engineering, Product and Data teams. On occasion, you would help non-technical stakeholders such as Marketing, Customer Service and Supply Chain teams on supporting technical deliveries. Job scope Own features end-to-end in our established Salesforce CommerceCloud platform Plan, architect and develop features Communicate technical and product issues to diverse stakeholders Deliver and care about testing strategies, such as unit testing and end-to-end testing Work in an agile and flexible environment, making data-driven decisions and being able to pivot Collaborate with the Engineering team to break down tasks and upholding high quality standards while delivering value About you 5+ years of experience as a software engineer Experience with Salesforce CommerceCloud and the Salesforce ecosystem is essential Growth mindset while being customer-focused and pragmatic Experience in subscription-based consumer-facing ecommerce products Perks of our Nature's Menu Pack Our benefits focus on our team's career progression and financial, physical and mental wellbeing. Career progression: clear pathways for your technical, commercial or leadership growth Tailored personal development plan including coaching, mentoring and high impact on-the-job learning. Embrace your physical and mental wellbeing with an Employee Assistance Programme, online health portal or Cycle to Work Scheme Access to Everyday Shop and Store Discounts Exclusive discounts on our best-in-class Nature's Menu and Nature's Variety pet food products Generous annual leave for regular well-deserved breaks.
May 01, 2024
Full time
United Kingdom (London) Apply We are looking for a Senior Salesforce CommerceCloud Engineer to join the Nature's Menu D2C Engineering team. In this role you would be working with our established Salesforce CommerceCloud platform on customer-facing features as well as enabling other digital teams. And ensuring the smooth running of our D2C operation that serves over 9,000 dogs and their owners. This is a 2 year fixed term contract, full-time hybrid working position based in our London Southwark office at least one day a week. We are Nature's Menu We are Nature's Menu, a rapidly growing raw pet food and wellbeing brand. With a legacy spanning 40 years, we're the UK's leading supplier and expert in raw and natural pet food. We're on a mission to improve pet wellbeing, starting with providing nutritious meal plans. We are passionate pioneers on an exhilarating journey to revolutionise the Direct-to-Consumer pet food industry, with backing from the international pet food business Affinity Petcare. We innovate by: Setting high benchmarks in pet nutrition - our products are crafted by our in house veterinary team Redefining customer experience for pet owners and their pets - our Customer Happiness team are winners of the Feefo Platinum Trusted Service Award Our business is growing, with more people trusting Nature's Menu with their pet's diet every week. To reach a diverse community of pets and pet owners, we have created an innovative Direct-to-Consumer (D2C) team to focus on bringing our products and expertise in pet wellbeing online. Our team is leading a groundbreaking D2C eCommerce project to shake up the pet food industry. We have big ambitions. When you join our team you have the opportunity to make an impact from your first 30 days. You'll be working with, and learning from commercially-experienced D2C experts and our international Affinity Petcare community. What you'll do In your day-to-day you would work with our existing Salesforce CommerceCloud offering building out consumer-facing experiences. This would range from scoping, estimating and planning out the work packages, understanding the impact, breaking down tasks, and focusing on effective delivery of features. This would also include reviewing pull requests, contributing to the architecture and ensuring a high quality standard. You would work with the Head of Engineering, Product and Data teams. On occasion, you would help non-technical stakeholders such as Marketing, Customer Service and Supply Chain teams on supporting technical deliveries. Job scope Own features end-to-end in our established Salesforce CommerceCloud platform Plan, architect and develop features Communicate technical and product issues to diverse stakeholders Deliver and care about testing strategies, such as unit testing and end-to-end testing Work in an agile and flexible environment, making data-driven decisions and being able to pivot Collaborate with the Engineering team to break down tasks and upholding high quality standards while delivering value About you 5+ years of experience as a software engineer Experience with Salesforce CommerceCloud and the Salesforce ecosystem is essential Growth mindset while being customer-focused and pragmatic Experience in subscription-based consumer-facing ecommerce products Perks of our Nature's Menu Pack Our benefits focus on our team's career progression and financial, physical and mental wellbeing. Career progression: clear pathways for your technical, commercial or leadership growth Tailored personal development plan including coaching, mentoring and high impact on-the-job learning. Embrace your physical and mental wellbeing with an Employee Assistance Programme, online health portal or Cycle to Work Scheme Access to Everyday Shop and Store Discounts Exclusive discounts on our best-in-class Nature's Menu and Nature's Variety pet food products Generous annual leave for regular well-deserved breaks.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now recruiting for an MLOps Engineer to join the team. This role is instrumental in enabling HL to harness the full potential of Artificial Intelligence and Machine Learning allowing us to drive significant value to our clients as well as ensuring that our data scientists can rapidly develop, deploy, and manage models at scale with reliability and efficiency. By streamlining the ML lifecycle, from experimentation to production, you will facilitate seamless collaboration between data scientists, developers, and IT operations, fostering an environment of innovation and driving significant value through intelligent, data-driven decisions. Through robust, scalable MLOps practices, this role supports HL's vision of becoming a leader in AI-driven solutions, optimising operations, enhancing customer experiences, and unlocking new opportunities for growth and competitive advantage. This is an excellent opportunity for you to be the driver of a new product within HL where you'll have the opportunity to build the roadmap and take ownership of how we leverage AI/ML at HL. What you'll be doing You will be at the forefront of deploying cutting-edge machine learning models and providing comprehensive support to ensure seamless integration into production environments Taking ownership of our MLOps platform, spearheading its development, optimisation, and growth Driving the implementation of CI/CD (continuous integration and continuous delivery/deployment) pipelines to streamline the development, testing, and deployment processes, ensuring rapid and reliable delivery of machine learning solutions Manage and optimise the infrastructure supporting our machine learning workloads, leveraging the latest technologies to ensure scalability, reliability, and performance Champion best practices for writing production-quality code and implementing robust machine learning frameworks, maintaining the highest standards of quality and efficiency Implement and enforce rigorous security measures and ensure compliance with industry regulations, safeguarding our platform and data against potential threats API Development and Deployment Collaborating with Data Science and Engineering Teams to drive innovation and excellence About you Ability to Design and implement MLOps pipelines on AWS Experience with MLOps Frameworks, mainly SageMaker and MLFlow Strong programming experience in production environments (Python) Strong infrastructure knowledge (Terraform) Experience with DevOps tools (Docker, Kubernetes) Experience with integrating with data warehouses (Snowflake) and activation channels (Adobe, Salesforce) Effective interpersonal skills to engage and collaborate with multiple internal and external stakeholders. Interview process The interview process for this role will be 2 stages plus a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
May 01, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now recruiting for an MLOps Engineer to join the team. This role is instrumental in enabling HL to harness the full potential of Artificial Intelligence and Machine Learning allowing us to drive significant value to our clients as well as ensuring that our data scientists can rapidly develop, deploy, and manage models at scale with reliability and efficiency. By streamlining the ML lifecycle, from experimentation to production, you will facilitate seamless collaboration between data scientists, developers, and IT operations, fostering an environment of innovation and driving significant value through intelligent, data-driven decisions. Through robust, scalable MLOps practices, this role supports HL's vision of becoming a leader in AI-driven solutions, optimising operations, enhancing customer experiences, and unlocking new opportunities for growth and competitive advantage. This is an excellent opportunity for you to be the driver of a new product within HL where you'll have the opportunity to build the roadmap and take ownership of how we leverage AI/ML at HL. What you'll be doing You will be at the forefront of deploying cutting-edge machine learning models and providing comprehensive support to ensure seamless integration into production environments Taking ownership of our MLOps platform, spearheading its development, optimisation, and growth Driving the implementation of CI/CD (continuous integration and continuous delivery/deployment) pipelines to streamline the development, testing, and deployment processes, ensuring rapid and reliable delivery of machine learning solutions Manage and optimise the infrastructure supporting our machine learning workloads, leveraging the latest technologies to ensure scalability, reliability, and performance Champion best practices for writing production-quality code and implementing robust machine learning frameworks, maintaining the highest standards of quality and efficiency Implement and enforce rigorous security measures and ensure compliance with industry regulations, safeguarding our platform and data against potential threats API Development and Deployment Collaborating with Data Science and Engineering Teams to drive innovation and excellence About you Ability to Design and implement MLOps pipelines on AWS Experience with MLOps Frameworks, mainly SageMaker and MLFlow Strong programming experience in production environments (Python) Strong infrastructure knowledge (Terraform) Experience with DevOps tools (Docker, Kubernetes) Experience with integrating with data warehouses (Snowflake) and activation channels (Adobe, Salesforce) Effective interpersonal skills to engage and collaborate with multiple internal and external stakeholders. Interview process The interview process for this role will be 2 stages plus a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Customer Services Technology Administrator 12 month initial contract Rate: £17.39/hr Umbrella (inside IR35) Solihull (hybrid working: 3 days per week on site minimum) As a Customer Services Technology Administrator, you will support various Customer Service and Portfolio managers through developing automation processes in Oracle and Salesforce to support the overall customer services management, accounts receivable management and end of lease term efforts. In your first week in this Customer Services Technology Administrator role, you can expect to: Identify and gather requirements from users and stakeholders, supporting with projects Support the workload for the team and become a small project owner for the automated systems Manage Salesforce configuration changes, including flow, fields, page layouts, record types, custom settings, dashboards, and reports Perform user training and create training materials. Help users with support tickets, following through to resolution. Manage and manipulate data using Excel spreadsheets, generating reports and analysing data as required. To apply for this Customer Services Technology Administrator role, your soft skills, expertise and experience should include: Data analysis skills Hands-on administration experience Collaborative attitude with the ability to focus on team projects Good presentation skills to present findings Strong communication and time management skills - ability to liaise with users and enjoy learning new business processes to translate them into technical solutions Salesforce product knowledge & use of Power BI (desirable) Microsoft packages basic skills, intermediate Excel experience An understanding of banking applications to implement best practices for Direct Debits Please reach out to our friendly and welcoming team today to apply and register your interest for this contract hybrid Customer Services Technology Administrator position. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 01, 2024
Full time
Customer Services Technology Administrator 12 month initial contract Rate: £17.39/hr Umbrella (inside IR35) Solihull (hybrid working: 3 days per week on site minimum) As a Customer Services Technology Administrator, you will support various Customer Service and Portfolio managers through developing automation processes in Oracle and Salesforce to support the overall customer services management, accounts receivable management and end of lease term efforts. In your first week in this Customer Services Technology Administrator role, you can expect to: Identify and gather requirements from users and stakeholders, supporting with projects Support the workload for the team and become a small project owner for the automated systems Manage Salesforce configuration changes, including flow, fields, page layouts, record types, custom settings, dashboards, and reports Perform user training and create training materials. Help users with support tickets, following through to resolution. Manage and manipulate data using Excel spreadsheets, generating reports and analysing data as required. To apply for this Customer Services Technology Administrator role, your soft skills, expertise and experience should include: Data analysis skills Hands-on administration experience Collaborative attitude with the ability to focus on team projects Good presentation skills to present findings Strong communication and time management skills - ability to liaise with users and enjoy learning new business processes to translate them into technical solutions Salesforce product knowledge & use of Power BI (desirable) Microsoft packages basic skills, intermediate Excel experience An understanding of banking applications to implement best practices for Direct Debits Please reach out to our friendly and welcoming team today to apply and register your interest for this contract hybrid Customer Services Technology Administrator position. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Business Area EQ has embarked on a Client to Cash (C2C) transformation covering all capabilities for an end-to-end journey from marketing, new business development, opportunity and contract lifecycle management, order to cash, and relationship management through to renewals management. As a result of acquisitions and growth, we currently have multiple ways of working, processes and systems which we are consolidating into a single global approach and platform based on Salesforce Sales Cloud and Conga Quote to Cash. Role Summary Reports to the C2C Product and Programme Director as a key member of the programme leadership team. Provides leadership of the Architecture and Analysis team, and on both business architecture and Salesforce/Conga functional architecture to effectively support the C2C Programme objectives. The role will suit an experienced business-focussed Salesforce Application/Solution Architect who wants to continue in a hands-on capacity as well as lead and develop a team. Core Duties/Responsibilities Lead the collaboration of cross-functional teams in analysing business requirements, design, development, and implementation of complex Salesforce/Quote to Cash solutions to meet business requirements Lead the development and implementation of business architecture frameworks, strategies, and roadmaps to align business goals with technology solutions Manage and mentor architects and business analysts Architect scalable and high-performance solutions on the Salesforce platform and drive the integration of business architecture artifacts with other enterprise architecture domains, including integration, data, and technology architecture Support the implementation of our global C2C capabilities, driving standardisation and out-of-the-box acceptance to minimise the need for customisation of Salesforce/Conga applications Apply an agile approach to defining requirements, scope, technical specifications, features, user stories (solution backlog) and use cases Lead and participate in project planning, estimation, and risk management activities to ensure successful project delivery Ensure delivery to agreed objectives, requirements, schedules, costs and quality objectives, ensuring compliance and alignment with Group and Engineering standards and processes Own and support in the development and maintenance of programme documentation Build and maintain deep working knowledge of the business, platforms and products, and serve as a subject matter expert on business and functional architecture, and design principles. Skills, Capabilities and Attributes Strategic mindset with a focus on driving business innovation and transformation through the effective use of technology and architecture Experience as a Salesforce or Conga QTC Application/Solution Architect leading the design and implementation of enterprise-scale solutions Business Architecture skills in areas such as operating model development, process engineering and value management Experience of CRM and Quote to Cash business capabilities Expertise in Salesforce platform capabilities. Sales Cloud, Marketing Cloud, Service Cloud, and Lightning Platform Proficiency in Salesforce development technologies. Apex, Visualforce, Lightning Web Components, and Salesforce DX Strong understanding of business architecture frameworks, methodologies, and tools such as TOGAF, Zachman, or BPMN Adept at assimilating and correlating disconnecting information using significant analysis skills Experience with Agile development methodologies and tools like Azure DevOps Salesforce certifications (e.g., Application Architect, Administrator) are essential. Certified Technical Architect, B2B Solution Architect, Sharing and Visibility Architect, Data Architect or Integration Architect certifications desirable Certification in Business or Enterprise Architecture (eg Certified Business Architect, ToGAF) highly desirable Certification in Agile methodologies (eg Certified Agile Scrum Master, SAFe Agilist) highly desirable Bachelor's degree in related field (or equivalent experience) is desirable What We Offer Save For Your Future - Equiniti Pension Plan; Matched contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary Employee discounts - Discounts and cashback at high street stores through EQ Wins Platform Flexible Benefits - Ability to purchase a wide variety of benefits through our flex plan Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity Winning together - Equiniti ICON award vouchers; recognising individuals going above and beyond to help the business succeed We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Apr 30, 2024
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Business Area EQ has embarked on a Client to Cash (C2C) transformation covering all capabilities for an end-to-end journey from marketing, new business development, opportunity and contract lifecycle management, order to cash, and relationship management through to renewals management. As a result of acquisitions and growth, we currently have multiple ways of working, processes and systems which we are consolidating into a single global approach and platform based on Salesforce Sales Cloud and Conga Quote to Cash. Role Summary Reports to the C2C Product and Programme Director as a key member of the programme leadership team. Provides leadership of the Architecture and Analysis team, and on both business architecture and Salesforce/Conga functional architecture to effectively support the C2C Programme objectives. The role will suit an experienced business-focussed Salesforce Application/Solution Architect who wants to continue in a hands-on capacity as well as lead and develop a team. Core Duties/Responsibilities Lead the collaboration of cross-functional teams in analysing business requirements, design, development, and implementation of complex Salesforce/Quote to Cash solutions to meet business requirements Lead the development and implementation of business architecture frameworks, strategies, and roadmaps to align business goals with technology solutions Manage and mentor architects and business analysts Architect scalable and high-performance solutions on the Salesforce platform and drive the integration of business architecture artifacts with other enterprise architecture domains, including integration, data, and technology architecture Support the implementation of our global C2C capabilities, driving standardisation and out-of-the-box acceptance to minimise the need for customisation of Salesforce/Conga applications Apply an agile approach to defining requirements, scope, technical specifications, features, user stories (solution backlog) and use cases Lead and participate in project planning, estimation, and risk management activities to ensure successful project delivery Ensure delivery to agreed objectives, requirements, schedules, costs and quality objectives, ensuring compliance and alignment with Group and Engineering standards and processes Own and support in the development and maintenance of programme documentation Build and maintain deep working knowledge of the business, platforms and products, and serve as a subject matter expert on business and functional architecture, and design principles. Skills, Capabilities and Attributes Strategic mindset with a focus on driving business innovation and transformation through the effective use of technology and architecture Experience as a Salesforce or Conga QTC Application/Solution Architect leading the design and implementation of enterprise-scale solutions Business Architecture skills in areas such as operating model development, process engineering and value management Experience of CRM and Quote to Cash business capabilities Expertise in Salesforce platform capabilities. Sales Cloud, Marketing Cloud, Service Cloud, and Lightning Platform Proficiency in Salesforce development technologies. Apex, Visualforce, Lightning Web Components, and Salesforce DX Strong understanding of business architecture frameworks, methodologies, and tools such as TOGAF, Zachman, or BPMN Adept at assimilating and correlating disconnecting information using significant analysis skills Experience with Agile development methodologies and tools like Azure DevOps Salesforce certifications (e.g., Application Architect, Administrator) are essential. Certified Technical Architect, B2B Solution Architect, Sharing and Visibility Architect, Data Architect or Integration Architect certifications desirable Certification in Business or Enterprise Architecture (eg Certified Business Architect, ToGAF) highly desirable Certification in Agile methodologies (eg Certified Agile Scrum Master, SAFe Agilist) highly desirable Bachelor's degree in related field (or equivalent experience) is desirable What We Offer Save For Your Future - Equiniti Pension Plan; Matched contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary Employee discounts - Discounts and cashback at high street stores through EQ Wins Platform Flexible Benefits - Ability to purchase a wide variety of benefits through our flex plan Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity Winning together - Equiniti ICON award vouchers; recognising individuals going above and beyond to help the business succeed We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Apr 30, 2024
Full time
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Lead Integration Engineer - Permanent - Up to 95k plus benefits (based on experience) - London Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL An exciting opportunity to work with a big-name client within the events sector. The client is looking for a highly motivated and eager individual with strong communication skills, to join their team. Location: South West London with hybrid working (3 days on site), must be eligible to work in the UK and be able to come into the office if required. Key Responsibilities: Lead, coach, and oversee a team of developers and analysts to foster their professional growth, enhance productivity, and encourage collaboration. Manage and supervise the team's workflow to ensure prompt delivery and maintain high-quality standards. Drive ownership of integration products, aligning them with business requirements while ensuring technical feasibility. Oversee the entire life cycle of integration products, from conception to retirement, ensuring adherence to quality and performance benchmarks. Ensure efficient development of applications, provide post-implementation support, and continuously evaluate them for enhancements. Collaborate with Business Analysts, Scrum Masters, and Service Delivery Managers to design resilient, scalable, and efficient applications. Responsible for managing procurement processes, including purchase orders for contractors and invoice reconciliation. Thoroughly document all projects for future reference and compliance purposes. Maintain regular communication with leaders from Sales & Marketing, Finance, and IT departments, addressing their requirements and fostering a collaborative atmosphere. Advocate for Agile and DevOps methodologies, participate in Change Advisory Boards (CAB), conduct impact and technology assessments, and contribute to testing and product enhancement initiatives. Effectively plan with all IT teams to ensure alignment and successful execution of company-wide initiatives Key Experience: Demonstrated expertise in integration development and management. Proficient in development and design using a range of technologies including C#, .NET, Visual Studio, Visual Code, .NET Framework, .NET Core, .NET Web APIs, ASP.NET, and ASP.NET MVC. Strong communication skills, capable of collaborating effectively with various internal stakeholders, from technical teams to senior executives. Proactive problem-solving abilities and excellent time management. Skilled in multitasking and working towards long-term objectives. Experience with Cloud Platforms, particularly MS Azure. Familiarity with Salesforce, Pardot, ADvendio, and Workday. Proficiency in using databases such as DBAmp, Azure Data Studio, SQL Management Studio, and Azure SQL. To be considered, please ensure you complete your application on the Computappoint website. Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Lead Integration Engineer - Permanent - Up to 95k plus benefits (based on experience) - London Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL An exciting opportunity to work with a big-name client within the events sector. The client is looking for a highly motivated and eager individual with strong communication skills, to join their team. Location: South West London with hybrid working (3 days on site), must be eligible to work in the UK and be able to come into the office if required. Key Responsibilities: Lead, coach, and oversee a team of developers and analysts to foster their professional growth, enhance productivity, and encourage collaboration. Manage and supervise the team's workflow to ensure prompt delivery and maintain high-quality standards. Drive ownership of integration products, aligning them with business requirements while ensuring technical feasibility. Oversee the entire life cycle of integration products, from conception to retirement, ensuring adherence to quality and performance benchmarks. Ensure efficient development of applications, provide post-implementation support, and continuously evaluate them for enhancements. Collaborate with Business Analysts, Scrum Masters, and Service Delivery Managers to design resilient, scalable, and efficient applications. Responsible for managing procurement processes, including purchase orders for contractors and invoice reconciliation. Thoroughly document all projects for future reference and compliance purposes. Maintain regular communication with leaders from Sales & Marketing, Finance, and IT departments, addressing their requirements and fostering a collaborative atmosphere. Advocate for Agile and DevOps methodologies, participate in Change Advisory Boards (CAB), conduct impact and technology assessments, and contribute to testing and product enhancement initiatives. Effectively plan with all IT teams to ensure alignment and successful execution of company-wide initiatives Key Experience: Demonstrated expertise in integration development and management. Proficient in development and design using a range of technologies including C#, .NET, Visual Studio, Visual Code, .NET Framework, .NET Core, .NET Web APIs, ASP.NET, and ASP.NET MVC. Strong communication skills, capable of collaborating effectively with various internal stakeholders, from technical teams to senior executives. Proactive problem-solving abilities and excellent time management. Skilled in multitasking and working towards long-term objectives. Experience with Cloud Platforms, particularly MS Azure. Familiarity with Salesforce, Pardot, ADvendio, and Workday. Proficiency in using databases such as DBAmp, Azure Data Studio, SQL Management Studio, and Azure SQL. To be considered, please ensure you complete your application on the Computappoint website. Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Job Description Salesforce Sales Cloud Product Owner Remote Up to £61,000 Dependent on experience Are you a Sales cloud expert? Do you have experience of coming up with solutions and driving the solutions forward? This could be for you! We are recruiting for a Sales Cloud Product Owner to join our CRM team to own the Sales Cloud Roadmap and work with business stakeholders and technical delivery teams team to conduct detailed evaluations, designs and support the build of the Sales Cloud solution. In this role you will play a pivotal role in not only defining the solution, but also supporting the building of business cases. You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way! What you'll be doing; Work with key business stakeholders to create and define the Sales Cloud Roadmap within Sysco GB Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes Identify, drive and deliver the strategy, departmental processes and policies through Salesforce Create functional, technical and design documentation and provide advice on application solutions Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects What we are looking for; Essential; Proven experience with Salesforce's Sales Cloud at Product Ownership level Demonstrable experience of building and delivering Sales Cloud Solutions in ideally a large organisation within multi functional businesses Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms and Enterprise Applications Proven ability to manage stakeholder relationships Desirable; Experience of Agile Project environments (inc User Story writing) Experience of Jira, SAP/ BW, D365 Relevant Salesforce Qualifications
Apr 30, 2024
Full time
Job Description Salesforce Sales Cloud Product Owner Remote Up to £61,000 Dependent on experience Are you a Sales cloud expert? Do you have experience of coming up with solutions and driving the solutions forward? This could be for you! We are recruiting for a Sales Cloud Product Owner to join our CRM team to own the Sales Cloud Roadmap and work with business stakeholders and technical delivery teams team to conduct detailed evaluations, designs and support the build of the Sales Cloud solution. In this role you will play a pivotal role in not only defining the solution, but also supporting the building of business cases. You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way! What you'll be doing; Work with key business stakeholders to create and define the Sales Cloud Roadmap within Sysco GB Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes Identify, drive and deliver the strategy, departmental processes and policies through Salesforce Create functional, technical and design documentation and provide advice on application solutions Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects What we are looking for; Essential; Proven experience with Salesforce's Sales Cloud at Product Ownership level Demonstrable experience of building and delivering Sales Cloud Solutions in ideally a large organisation within multi functional businesses Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms and Enterprise Applications Proven ability to manage stakeholder relationships Desirable; Experience of Agile Project environments (inc User Story writing) Experience of Jira, SAP/ BW, D365 Relevant Salesforce Qualifications
We are looking for a Software Support Engineer with a focus on providing excellent service to customers.You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering.As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team.This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe!Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you.You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Apr 30, 2024
Full time
We are looking for a Software Support Engineer with a focus on providing excellent service to customers.You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering.As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team.This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe!Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you.You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Apr 28, 2024
Full time
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
Apr 27, 2024
Full time
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
JOB DESCRIPTION Software Support Engineer Newark, Full Time, Permanent£Attractive Looking for an international, fresh, and fast-growing environment to enhance your career? Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis. The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features. This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. THE ROLE As Software Support Engineer your duties will include: Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with inhouse platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support Engineer includes: Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure Strong analytical and problem-solving skills Excellent communication skills University Degree in Information Technology or relevant field Understands the principles of Object-oriented programming Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM) THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Bonus day off for your birthday Bonus day off for Christmas shopping Free on-site parking Casual office Opportunity for European travel THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Apr 26, 2024
Full time
JOB DESCRIPTION Software Support Engineer Newark, Full Time, Permanent£Attractive Looking for an international, fresh, and fast-growing environment to enhance your career? Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis. The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features. This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. THE ROLE As Software Support Engineer your duties will include: Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with inhouse platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support Engineer includes: Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure Strong analytical and problem-solving skills Excellent communication skills University Degree in Information Technology or relevant field Understands the principles of Object-oriented programming Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM) THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Bonus day off for your birthday Bonus day off for Christmas shopping Free on-site parking Casual office Opportunity for European travel THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 25, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
We are seeking a certified Salesforce Administrator to work alongside a team of Developers and Administrators in either Bristol or York. You will get to work directly with our users gathering requirements and to design, build and deliver Salesforce solutions. You will provide support for the planning, design and strategic direction of the Corporate CRM systems. What will you be responsible for: Responsible for training users of Salesforce. Directly accountable for maintaining & developing the individual "CRM apps" To reduce exposure to risk by maintaining appropriate Documentation & following Change Control processes Enforce DPA & GDPR regulations to ensuring design meets these expectations Make effective solution design decisions, with guidance from Salesforce Developer & Product Owner What will you bring: Experienced (Certified) Salesforce Administrator Experienced through the development lifecycle; from gathering requirements to delivery Experienced influencer and negotiator with highly proficient communication & facilitation skills Solid working knowledge of Salesforce products & features Experience with Pardot, Quip & Experience Cloud advantageous What will you get for this role? Salary range £40,000 - £50,000 depending on location and experience Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Working at Aviva We are inclusive - we want applications from people with diverse backgrounds. Excited, but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on or send an email to .
Sep 24, 2022
Full time
We are seeking a certified Salesforce Administrator to work alongside a team of Developers and Administrators in either Bristol or York. You will get to work directly with our users gathering requirements and to design, build and deliver Salesforce solutions. You will provide support for the planning, design and strategic direction of the Corporate CRM systems. What will you be responsible for: Responsible for training users of Salesforce. Directly accountable for maintaining & developing the individual "CRM apps" To reduce exposure to risk by maintaining appropriate Documentation & following Change Control processes Enforce DPA & GDPR regulations to ensuring design meets these expectations Make effective solution design decisions, with guidance from Salesforce Developer & Product Owner What will you bring: Experienced (Certified) Salesforce Administrator Experienced through the development lifecycle; from gathering requirements to delivery Experienced influencer and negotiator with highly proficient communication & facilitation skills Solid working knowledge of Salesforce products & features Experience with Pardot, Quip & Experience Cloud advantageous What will you get for this role? Salary range £40,000 - £50,000 depending on location and experience Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Working at Aviva We are inclusive - we want applications from people with diverse backgrounds. Excited, but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on or send an email to .
Location: Hybrid Before applying for this role, please read the following information about this opportunity found below. About The Role Ecotricity, the UK's first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience to help us leverage value from our Salesforce investment. The Ecotricity Technology department is a small friendly team with a strong focus on getting results, with everyone committed to delivering both individually and as part of the group/project. We have a good work life balance, with the management team typically being in the office two or three days a week and working from home on other days. We're proud to be an ethical company, and this naturally attracts ethical people, making for a good safe working environment and a team that works and wins together. We also have a competitive benefits package and chose to invest in our people whenever we can. What you will do Work as part of a small team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input in discussions with management and stakeholders. Work on new functionality, changes and faults, including complicated tasks as appropriate. Seek day to day opportunities to upskill and cross train with your peers. Contribute research into new beneficial technology and process improvements. About You You will have considerable technical experience working with Salesforce at a developer level, including interfacing with other platforms, developing Salesforce assets for use in websites and mobile apps, and all using modern deployment techniques. Knowledge of the Energy industry or Salesforce 'Energy & Utility Cloud' would be a bonus, but not necessary. You will be comfortable working with project managers and product owners, keeping stakeholders and management continually informed, presenting and demoing solutions routinely. You will have good communication skills and can adjust to type of each audience. We will actively support you, but as a potentially remote role you should be self motivated, delivery driven, and not need to be led. You should strive for best practice and technical excellence and be a person that actively looks for continual improvement opportunities. Knowledge and skills Extensive Salesforce development experience (including APEX triggers, classes, asynchronous apex, APIs, Visualforce, LWCs and Sites) Experience of Salesforce Lightning is essential Experience using Git and SFDX is essential Experience of continuous integration is desirable Salesforce Administrator understanding is desirable Understands when to use declarative capabilities vs developed solutions Experience of object-oriented programming languages Experience of web development languages including HTML, CSS & JavaScript would be advantageous Experience of Salesforce Energy & Utilities Cloud (Vlocity) is desired (but not essential). Experience of working waterfall and agile developments, and using tools such as Jira Excellent time management skills & ability to multitask Ability to work individually and as part of a team About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Type: Full-time Salary: £40,000.00-£60,000.00 per year Benefits: Additional leave Casual dress Company pension Cycle to work scheme Employee discount On-site parking Schedule: Monday to Friday Ability to commute/relocate: Gloucestershire: reliably commute or plan to relocate before starting work (preferred) Reference ID: 1443
Sep 22, 2022
Full time
Location: Hybrid Before applying for this role, please read the following information about this opportunity found below. About The Role Ecotricity, the UK's first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience to help us leverage value from our Salesforce investment. The Ecotricity Technology department is a small friendly team with a strong focus on getting results, with everyone committed to delivering both individually and as part of the group/project. We have a good work life balance, with the management team typically being in the office two or three days a week and working from home on other days. We're proud to be an ethical company, and this naturally attracts ethical people, making for a good safe working environment and a team that works and wins together. We also have a competitive benefits package and chose to invest in our people whenever we can. What you will do Work as part of a small team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input in discussions with management and stakeholders. Work on new functionality, changes and faults, including complicated tasks as appropriate. Seek day to day opportunities to upskill and cross train with your peers. Contribute research into new beneficial technology and process improvements. About You You will have considerable technical experience working with Salesforce at a developer level, including interfacing with other platforms, developing Salesforce assets for use in websites and mobile apps, and all using modern deployment techniques. Knowledge of the Energy industry or Salesforce 'Energy & Utility Cloud' would be a bonus, but not necessary. You will be comfortable working with project managers and product owners, keeping stakeholders and management continually informed, presenting and demoing solutions routinely. You will have good communication skills and can adjust to type of each audience. We will actively support you, but as a potentially remote role you should be self motivated, delivery driven, and not need to be led. You should strive for best practice and technical excellence and be a person that actively looks for continual improvement opportunities. Knowledge and skills Extensive Salesforce development experience (including APEX triggers, classes, asynchronous apex, APIs, Visualforce, LWCs and Sites) Experience of Salesforce Lightning is essential Experience using Git and SFDX is essential Experience of continuous integration is desirable Salesforce Administrator understanding is desirable Understands when to use declarative capabilities vs developed solutions Experience of object-oriented programming languages Experience of web development languages including HTML, CSS & JavaScript would be advantageous Experience of Salesforce Energy & Utilities Cloud (Vlocity) is desired (but not essential). Experience of working waterfall and agile developments, and using tools such as Jira Excellent time management skills & ability to multitask Ability to work individually and as part of a team About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Type: Full-time Salary: £40,000.00-£60,000.00 per year Benefits: Additional leave Casual dress Company pension Cycle to work scheme Employee discount On-site parking Schedule: Monday to Friday Ability to commute/relocate: Gloucestershire: reliably commute or plan to relocate before starting work (preferred) Reference ID: 1443
Senior Business Analyst - Salesforce/Admin A Senior Salesforce Business Analyst is required by a growing Global organisation in London (flexible working) where you will play a key role in defining the strategy of their Salesforce development and bringing it to life. As the Senior Salesforce Business Analyst you will gain a deep understanding of how this business operates and their needs, you will act as a Product owner and voice of the business and work closely with the offshore Salesforce development team, Global Analytics team and other stakeholders to deliver the best CRM solution. The successful candidate will have big picture thinking that will enable you to formulate long-term vision and strategy of developing Salesforce, but will also see you sitting down with business users to learn how this vision can be translated into concrete system features and processes to best suit their needs. This is an exciting opportunity to join this global Market leader, and be apart of their extraordinary growth journey. As the Senior Salesforce Business Analyst you will be expected to collaborate extensively with business users to understand their goals and needs, write user stories and define business requirements. You will be a subject matter expert on best practice solutions within Salesforce as well as using 3rd party applications and will be required to take charge in UX research sessions, demos, user training and managing user adoption. Along with a deep understanding of Salesforce Platform functionality and best practices, the Senior Business Analyst will also have the following: - Good knowledge of third-party applications for optimizing sales efficiency in Salesforce - Strong experience as a business analyst and administrator, certification is desirable but not a must - Able to lead CRM projects with multiple stakeholders in a multicultural environment - Proficiency in designing and implementing reports and dashboards in Salesforce Send your CV now for consideration. Interviews to be held as early as next week.
Nov 05, 2021
Full time
Senior Business Analyst - Salesforce/Admin A Senior Salesforce Business Analyst is required by a growing Global organisation in London (flexible working) where you will play a key role in defining the strategy of their Salesforce development and bringing it to life. As the Senior Salesforce Business Analyst you will gain a deep understanding of how this business operates and their needs, you will act as a Product owner and voice of the business and work closely with the offshore Salesforce development team, Global Analytics team and other stakeholders to deliver the best CRM solution. The successful candidate will have big picture thinking that will enable you to formulate long-term vision and strategy of developing Salesforce, but will also see you sitting down with business users to learn how this vision can be translated into concrete system features and processes to best suit their needs. This is an exciting opportunity to join this global Market leader, and be apart of their extraordinary growth journey. As the Senior Salesforce Business Analyst you will be expected to collaborate extensively with business users to understand their goals and needs, write user stories and define business requirements. You will be a subject matter expert on best practice solutions within Salesforce as well as using 3rd party applications and will be required to take charge in UX research sessions, demos, user training and managing user adoption. Along with a deep understanding of Salesforce Platform functionality and best practices, the Senior Business Analyst will also have the following: - Good knowledge of third-party applications for optimizing sales efficiency in Salesforce - Strong experience as a business analyst and administrator, certification is desirable but not a must - Able to lead CRM projects with multiple stakeholders in a multicultural environment - Proficiency in designing and implementing reports and dashboards in Salesforce Send your CV now for consideration. Interviews to be held as early as next week.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In the recently announced Sky and Viacom CBS joint venture, we will soon be launching SkyShowtime in a number of European markets and are looking for a Product Analyst to support the delivery and maintenance of our growing product mix.The Product Analyst role in the Service Technology team will support the entire team in ensuring that critical day to day operations and services are running as planned and supporting our stakeholders to a high standard and as expected. His/her responsibility will include the discovery, investigation, troubleshooting and triaging of product specific requests that are made of our products and features as markets and platforms evolve, supporting the Product Owners in delivering sustainable product capability for our SkyShowtime customers as well as other propositions that benefit from the product capability. What you'll do: As the Strategy Technology Product Analyst, you'll have a key role supporting the team on a wide variety of tasks that allow us to maintain a smoothly running operation within the Group OTT Procut team. This will include communicating effectively with our customers; supporting stakeholders with platform access; and support our business procurement and compliance processes. You will be supporting the work on roadmap (Direct CAPEX) and agile (OPEX) related projects that align to our business objectives and team KPIs, and will be required to:* Understand the business objectives and requirements across Group OTT, localised team Operations, Digital Help, CRM and Technology teams * Help obtain license and platform usage requirements from central and local stakeholder * Work closely with the business stakeholders to triage and verify new work requests for product capability * Administer platform access (for owned systems, e.g. Salesforce) and maintain the User Access process including password resets, permissions management and user set up and onboarding * Support on platform license procurement, liaising with finance, and tracking of utilisation to oversee planned vs actual cost * Support the team in updating a clear roadmap of work, planning a minimum of 6 months ahead in each product owner area * Communicate plans, changes and updates to the wider stakeholder network with input from Service Technology team members and the wider team What you'll bring: * We're looking for someone who is passionate, has a great eye for spotting the improvements we could make for our customers and with a solid understanding of what makes a successful operations tick. * Experience working across technology related functions and support such as platform administrations * Exposure to the Salesforce platform and understanding of basic CRM capabilities * Fluency in Microsoft Office tools and other productivity related tool such as Jira and Confluence * Excellent networking and communication skills, the ability to manage several activities different stakeholders simultaneously, all the while ensuring everything is prioritised according to business needs * Demonstrable ability to work cross functionally with a variety of different stakeholder across contact centre, finance, technology teams, and management teams * Delivery of recommendations to improve processes and working practises, balancing cost and benefit when defining requirements and evaluating possible solutions. * Strong interpersonal skills and the ability to work with a broad range of stakeholder and teams is essential. OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:* Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 04, 2021
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In the recently announced Sky and Viacom CBS joint venture, we will soon be launching SkyShowtime in a number of European markets and are looking for a Product Analyst to support the delivery and maintenance of our growing product mix.The Product Analyst role in the Service Technology team will support the entire team in ensuring that critical day to day operations and services are running as planned and supporting our stakeholders to a high standard and as expected. His/her responsibility will include the discovery, investigation, troubleshooting and triaging of product specific requests that are made of our products and features as markets and platforms evolve, supporting the Product Owners in delivering sustainable product capability for our SkyShowtime customers as well as other propositions that benefit from the product capability. What you'll do: As the Strategy Technology Product Analyst, you'll have a key role supporting the team on a wide variety of tasks that allow us to maintain a smoothly running operation within the Group OTT Procut team. This will include communicating effectively with our customers; supporting stakeholders with platform access; and support our business procurement and compliance processes. You will be supporting the work on roadmap (Direct CAPEX) and agile (OPEX) related projects that align to our business objectives and team KPIs, and will be required to:* Understand the business objectives and requirements across Group OTT, localised team Operations, Digital Help, CRM and Technology teams * Help obtain license and platform usage requirements from central and local stakeholder * Work closely with the business stakeholders to triage and verify new work requests for product capability * Administer platform access (for owned systems, e.g. Salesforce) and maintain the User Access process including password resets, permissions management and user set up and onboarding * Support on platform license procurement, liaising with finance, and tracking of utilisation to oversee planned vs actual cost * Support the team in updating a clear roadmap of work, planning a minimum of 6 months ahead in each product owner area * Communicate plans, changes and updates to the wider stakeholder network with input from Service Technology team members and the wider team What you'll bring: * We're looking for someone who is passionate, has a great eye for spotting the improvements we could make for our customers and with a solid understanding of what makes a successful operations tick. * Experience working across technology related functions and support such as platform administrations * Exposure to the Salesforce platform and understanding of basic CRM capabilities * Fluency in Microsoft Office tools and other productivity related tool such as Jira and Confluence * Excellent networking and communication skills, the ability to manage several activities different stakeholders simultaneously, all the while ensuring everything is prioritised according to business needs * Demonstrable ability to work cross functionally with a variety of different stakeholder across contact centre, finance, technology teams, and management teams * Delivery of recommendations to improve processes and working practises, balancing cost and benefit when defining requirements and evaluating possible solutions. * Strong interpersonal skills and the ability to work with a broad range of stakeholder and teams is essential. OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:* Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In the recently announced Sky and Viacom CBS joint venture, we will soon be launching SkyShowtime in a number of European markets and are looking for a Product Owner to manage our translation capabilities at significant scale.The Product Owner role will support the wider Sky team on related deliverables under CAPEX funded projects and will have a core remit to own and manage his/her own product, often from conception through to execution. He/she will have responsibility for defining, delivering and managing a best in class translation experience for our SkyShowtime customers as well as other propositions that benefit from the product capability. What you'll do: As the Translation Product Owner, you'll have a key role working between the business and technology teams of the Global OTT team. You'll be responsible for defining business requirements, scoping product enhancements and driving changes to customer service technology and processes across the SkyShowtime markets, as well as our centrally supported markets, including UK, ROI, AU, ES and US. You will be supporting the work on roadmap and OPEX related projects that align with to our business objectives and team KPIs, and will be required to:* Inform the strategic direction of the Service Technology based on clear commercial rationale and robust analysis or insights with a focus on your product area * Collaborate with relevant stakeholders and support teams, such user experience specialists, to optimise existing capabilities as well as creating new ones * Take ownership of measurement and reporting across the translation capabilities, using data-driven insights to deliver enhancements to the experience and performance. * Provide support for strategic roadmap projects, working alongside other product leads within the service and business operations. * Understand the business objectives and requirements across Central OTT, local team Operations, Digital, CRM and Technology teams * Help define excellent requirements for the CRM Scrum Team, Digital and Operations stakeholders across our Central OTT coverage * Lead development of critical new initiatives around automation, artificial intelligence and continuous process Improvement What you'll bring: * We're looking for someone who is passionate, has a great eye for spotting the improvements we could make for our customers and with a solid understanding of what makes a successful operations tick. * Experience as technology product owner is required * You have a background which includes exposure to Salesforce as our core service platform (at least at a foundational level). * You'll have excellent networking and communication skills, the ability to manage several different projects and stakeholders simultaneously, all the while ensuring everything is prioritised according to business needs. * You should be able to demonstrate your ability to gather and define requirements through interviews, workshops and manage senior stakeholders across the business vertical. * Previous experience of working in multi-national and multi-lingual organisation would be desirable. * An ability in defining & shaping operational technology that derive positive customer experiences and sustainable commercial solutions. OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:* Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 04, 2021
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In the recently announced Sky and Viacom CBS joint venture, we will soon be launching SkyShowtime in a number of European markets and are looking for a Product Owner to manage our translation capabilities at significant scale.The Product Owner role will support the wider Sky team on related deliverables under CAPEX funded projects and will have a core remit to own and manage his/her own product, often from conception through to execution. He/she will have responsibility for defining, delivering and managing a best in class translation experience for our SkyShowtime customers as well as other propositions that benefit from the product capability. What you'll do: As the Translation Product Owner, you'll have a key role working between the business and technology teams of the Global OTT team. You'll be responsible for defining business requirements, scoping product enhancements and driving changes to customer service technology and processes across the SkyShowtime markets, as well as our centrally supported markets, including UK, ROI, AU, ES and US. You will be supporting the work on roadmap and OPEX related projects that align with to our business objectives and team KPIs, and will be required to:* Inform the strategic direction of the Service Technology based on clear commercial rationale and robust analysis or insights with a focus on your product area * Collaborate with relevant stakeholders and support teams, such user experience specialists, to optimise existing capabilities as well as creating new ones * Take ownership of measurement and reporting across the translation capabilities, using data-driven insights to deliver enhancements to the experience and performance. * Provide support for strategic roadmap projects, working alongside other product leads within the service and business operations. * Understand the business objectives and requirements across Central OTT, local team Operations, Digital, CRM and Technology teams * Help define excellent requirements for the CRM Scrum Team, Digital and Operations stakeholders across our Central OTT coverage * Lead development of critical new initiatives around automation, artificial intelligence and continuous process Improvement What you'll bring: * We're looking for someone who is passionate, has a great eye for spotting the improvements we could make for our customers and with a solid understanding of what makes a successful operations tick. * Experience as technology product owner is required * You have a background which includes exposure to Salesforce as our core service platform (at least at a foundational level). * You'll have excellent networking and communication skills, the ability to manage several different projects and stakeholders simultaneously, all the while ensuring everything is prioritised according to business needs. * You should be able to demonstrate your ability to gather and define requirements through interviews, workshops and manage senior stakeholders across the business vertical. * Previous experience of working in multi-national and multi-lingual organisation would be desirable. * An ability in defining & shaping operational technology that derive positive customer experiences and sustainable commercial solutions. OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:* Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Are you an outstanding QA Tester with a deep knowledge of Salesforce and strong manual testing experience? Then this leading media company will be keen to speak with you. The business focuses on delivering great advertising experiences and results for brands by partnering with broadcasters to help them target the right audiences. The in-house Salesforce Team is currently working with their delivery partner to facilitate the move from the Classic version to Lightening and as the Manual Tester, you will be focused on ensuring that the quality of the software is at its best by managing the required planning, testing, and implementation. You will be working with several key stakeholders including the Product Owner, Software Architect users, and partners to understand the requirements from a functional and operational point of view, to develop and execute plans for unit end-to-end and user acceptance testing. About You Excellent experience as a QA Tester in Salesforce Manual testing experience Knowledge of the QA process, testing, and methodologies Experience working with an agile software development team For further detail and information apply now with your full CV ________ By applying for this job, you are choosing to accept Creative Personnel's Terms & Conditions. We process certain personal information about you for our legitimate business interests to identify and contact you about suitable positions that may be relevant to you. Details are set out in our Privacy Policy.
Oct 07, 2021
Contractor
Are you an outstanding QA Tester with a deep knowledge of Salesforce and strong manual testing experience? Then this leading media company will be keen to speak with you. The business focuses on delivering great advertising experiences and results for brands by partnering with broadcasters to help them target the right audiences. The in-house Salesforce Team is currently working with their delivery partner to facilitate the move from the Classic version to Lightening and as the Manual Tester, you will be focused on ensuring that the quality of the software is at its best by managing the required planning, testing, and implementation. You will be working with several key stakeholders including the Product Owner, Software Architect users, and partners to understand the requirements from a functional and operational point of view, to develop and execute plans for unit end-to-end and user acceptance testing. About You Excellent experience as a QA Tester in Salesforce Manual testing experience Knowledge of the QA process, testing, and methodologies Experience working with an agile software development team For further detail and information apply now with your full CV ________ By applying for this job, you are choosing to accept Creative Personnel's Terms & Conditions. We process certain personal information about you for our legitimate business interests to identify and contact you about suitable positions that may be relevant to you. Details are set out in our Privacy Policy.
£75,000 Salesforce Mid to Senior Developer Role - Remote Role I am currently looking for a creative salesforce developer to help build a new and exciting product within Salesforce and help build a highly performative development team using the best-in-class processes and tools. Benefits Competitive benefits package - DOE Main responsibilities Ownership of all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code Responsible for developing in Visualforce, Apex, Java, and other technologies to build customized solutions that support business requirements Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace Coaching junior salesforce developers within the team Skills required Bachelor's degree in Computer Science, Software Engineering, MIS or related field Previous hands-on development experience with Salesforce.com (Certified Salesforce.com Developer) Solid understanding of and detailed experience with Salesforce.com architecture, APIs and limitations Detailed experience writing Visualforce and Apex classes and triggers Developing custom objects and workflow business rules, including Process Builder Experience using Salesforce data tools Experience with Lightning component framework Strong understanding of relational databases Demonstrative success with multiple Salesforce.com integration projects Experience integrating Salesforce.com with other applications via real-time, batch, sync/async Experience developing customer-facing interfaces Experience with scripted data loader, web services, cloud or on-premise middleware and other enterprise integrating technologies Practical experience of using Web Services (Restful and SOAP) Development experience of at least one non-SFDC related development language Understanding of the complete agile software development cycle, good processes and tools required to achieve great results Able to work in a team and produce quality output under tight deadlines Strong attention to detail and excellent problem solving skills Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Quick learner with a positive attitude and a continuous improvement mindset If you are looking for a NEW Salesforce opportunity and would like to discuss this role in further detail then please send your CV to . I look forward to hearing from you!
Sep 09, 2021
Full time
£75,000 Salesforce Mid to Senior Developer Role - Remote Role I am currently looking for a creative salesforce developer to help build a new and exciting product within Salesforce and help build a highly performative development team using the best-in-class processes and tools. Benefits Competitive benefits package - DOE Main responsibilities Ownership of all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code Responsible for developing in Visualforce, Apex, Java, and other technologies to build customized solutions that support business requirements Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace Coaching junior salesforce developers within the team Skills required Bachelor's degree in Computer Science, Software Engineering, MIS or related field Previous hands-on development experience with Salesforce.com (Certified Salesforce.com Developer) Solid understanding of and detailed experience with Salesforce.com architecture, APIs and limitations Detailed experience writing Visualforce and Apex classes and triggers Developing custom objects and workflow business rules, including Process Builder Experience using Salesforce data tools Experience with Lightning component framework Strong understanding of relational databases Demonstrative success with multiple Salesforce.com integration projects Experience integrating Salesforce.com with other applications via real-time, batch, sync/async Experience developing customer-facing interfaces Experience with scripted data loader, web services, cloud or on-premise middleware and other enterprise integrating technologies Practical experience of using Web Services (Restful and SOAP) Development experience of at least one non-SFDC related development language Understanding of the complete agile software development cycle, good processes and tools required to achieve great results Able to work in a team and produce quality output under tight deadlines Strong attention to detail and excellent problem solving skills Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Quick learner with a positive attitude and a continuous improvement mindset If you are looking for a NEW Salesforce opportunity and would like to discuss this role in further detail then please send your CV to . I look forward to hearing from you!
Senior Salesforce Developer Do you want to be involved in working on exciting new development projects for a global Salesforce org. that is key for the continued growth of the business. You will be a Senior Salesforce Developer who has been part of a team that moves quickly to improve the Salesforce org. you will be working closely with the product owner to turn the roadmap into technical designs...... click apply for full job details
Mar 17, 2021
Full time
Senior Salesforce Developer Do you want to be involved in working on exciting new development projects for a global Salesforce org. that is key for the continued growth of the business. You will be a Senior Salesforce Developer who has been part of a team that moves quickly to improve the Salesforce org. you will be working closely with the product owner to turn the roadmap into technical designs...... click apply for full job details