Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Microsoft Identity Architect to join our IT team on a full time, permanent basis. This is a remote role that will regular travel to either our Birmingham, London or Liverpool office. This role will also require Security Clearance. Reporting directly to the Head of Cloud Architecture you will Own the development of our Identity Access Management strategy and work with peers to contribute to the overarching Zero Trust architecture. Further the adoption of Office 365 across the Amey Group Where required assist in the deployment of new solutions across our two Azure tenants including Contribute to the development of the 3 year strategic infrastructure plan. The standard hours of work are based on based on 37.5 hours per week, Monday - Friday. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. You will be responsible for: Owning the delivery of Identity and Access management and governance architectures using cloud first/secure by design and zero trust principles to secure our data, internal applications and growing portfolio of external SAAS platforms. Own and Manage the Office 365 roadmap ensuring we remain at the forefront of adoption of this critical business service. Contribute to the continuing development of Amey's strategic infrastructure and cloud technology roadmap. Through training and vendor engagement maintain a high level of knowledge and capability across the technology areas detailed below. Work with M&IP Management to develop infrastructure strategy. Profile description: We want to hear from you if you have: Experience in all aspects of designing, planning, implementing, maintaining and troubleshooting a complex multi-tenant Azure and M365 environment. Demonstrable experience of the following technologies: EntraID, Entra Domain Services, Active Directory B2B/B2C identity management Enterprise app management and Single Sign On Privilege Identity Management Dynamic Group & License Management Experience in developing Azure solutions in line with the Azure Well Architected Framework Awareness of MOD/NCSC cloud security principles and how they are applied to a highly secure corporate infrastructure. Demonstrates knowledge of security and compliance frameworks such as ISO/CE/SOX/NIST and others Experience in the IT aspects of mergers and acquisitions. Self motivated, curious and analytical thinker Demonstrates the ability to translate technical jargon into simple language for customers One or more of the following certifications is desired but not essential M365 Certified: Administrator Expert AZ305 - Designing Azure Infrastructure Solution SC-100: Microsoft Cybersecurity Architect TOGAF CISSP/CCSP We offer: What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
May 01, 2024
Full time
Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Microsoft Identity Architect to join our IT team on a full time, permanent basis. This is a remote role that will regular travel to either our Birmingham, London or Liverpool office. This role will also require Security Clearance. Reporting directly to the Head of Cloud Architecture you will Own the development of our Identity Access Management strategy and work with peers to contribute to the overarching Zero Trust architecture. Further the adoption of Office 365 across the Amey Group Where required assist in the deployment of new solutions across our two Azure tenants including Contribute to the development of the 3 year strategic infrastructure plan. The standard hours of work are based on based on 37.5 hours per week, Monday - Friday. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. You will be responsible for: Owning the delivery of Identity and Access management and governance architectures using cloud first/secure by design and zero trust principles to secure our data, internal applications and growing portfolio of external SAAS platforms. Own and Manage the Office 365 roadmap ensuring we remain at the forefront of adoption of this critical business service. Contribute to the continuing development of Amey's strategic infrastructure and cloud technology roadmap. Through training and vendor engagement maintain a high level of knowledge and capability across the technology areas detailed below. Work with M&IP Management to develop infrastructure strategy. Profile description: We want to hear from you if you have: Experience in all aspects of designing, planning, implementing, maintaining and troubleshooting a complex multi-tenant Azure and M365 environment. Demonstrable experience of the following technologies: EntraID, Entra Domain Services, Active Directory B2B/B2C identity management Enterprise app management and Single Sign On Privilege Identity Management Dynamic Group & License Management Experience in developing Azure solutions in line with the Azure Well Architected Framework Awareness of MOD/NCSC cloud security principles and how they are applied to a highly secure corporate infrastructure. Demonstrates knowledge of security and compliance frameworks such as ISO/CE/SOX/NIST and others Experience in the IT aspects of mergers and acquisitions. Self motivated, curious and analytical thinker Demonstrates the ability to translate technical jargon into simple language for customers One or more of the following certifications is desired but not essential M365 Certified: Administrator Expert AZ305 - Designing Azure Infrastructure Solution SC-100: Microsoft Cybersecurity Architect TOGAF CISSP/CCSP We offer: What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
May 01, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
IT Support Administrator Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an IT Support Administrator to join their team based in Southend. To be considered for this role you must have strong presentation, communication administration and organisation skills with a keen eye for detail and advanced knowledge of Microsoft Office applications. Responsibilities Support 1st & 2nd line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets and ticket assignments Remote site support using industry standard tools Home worker remote support Local site support Southend-on-Sea Travel to remote sites when required Reporting Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required General Carry out IT project work as assigned. Work within the company vision and values Accountabilities Support all users alongside the UK IT team and MSP s. Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within current SLA s. Skills & Experienced required Organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask Communicate with users at all levels Hosted Telephone Systems MS SQL Office 365 administration Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed) or (url removed)
May 01, 2024
Full time
IT Support Administrator Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an IT Support Administrator to join their team based in Southend. To be considered for this role you must have strong presentation, communication administration and organisation skills with a keen eye for detail and advanced knowledge of Microsoft Office applications. Responsibilities Support 1st & 2nd line IT support alongside a UK based team Desk setups, machine replacements, moves and changes Raising IT support tickets and ticket assignments Remote site support using industry standard tools Home worker remote support Local site support Southend-on-Sea Travel to remote sites when required Reporting Provide monthly/weekly reports using standard tools to the IT team Provide monthly internal Business reports where required General Carry out IT project work as assigned. Work within the company vision and values Accountabilities Support all users alongside the UK IT team and MSP s. Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within current SLA s. Skills & Experienced required Organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask Communicate with users at all levels Hosted Telephone Systems MS SQL Office 365 administration Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed) or (url removed)
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL / ITSM / ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and customising the ServiceNow platform, including form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining Service Level Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid (2 days a week onsite) Job Type: Permanent Salary: 55,000 - 65,000 Depending on experience Location: M4 1FS (Manchester City Centre)
May 01, 2024
Full time
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL / ITSM / ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and customising the ServiceNow platform, including form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining Service Level Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid (2 days a week onsite) Job Type: Permanent Salary: 55,000 - 65,000 Depending on experience Location: M4 1FS (Manchester City Centre)
Job Title: IT Support Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive IT Support Administrator to join our team. As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support tickets and efficiently assign them for resolution. Offer remote support to various sites using industry-standard tools, including support for home workers. Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary. Generate monthly and weekly reports using standard tools for the IT team and internal business reports as required. Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system up-times, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current SLAs. Skills: Organisational skills with keen attention to detail. Excellent communication skills, both verbal and written, with the ability to present information effectively. Self-motivated with the ability to multitask and work efficiently in a dynamic team environment. Proficient in 1st/2nd line support of current Windows environments. Experience with hosted telephone systems, MS SQL, and Office 365 administration. Languages: English proficiency required. Mobility Requirements: Occasional travel to remote sites within the UK may be required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants.
May 01, 2024
Full time
Job Title: IT Support Administrator Role Duration: Permanent Reporting to: UK Infrastructure Manager Location: Southend-on-Sea We are seeking a dedicated and proactive IT Support Administrator to join our team. As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support tickets and efficiently assign them for resolution. Offer remote support to various sites using industry-standard tools, including support for home workers. Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary. Generate monthly and weekly reports using standard tools for the IT team and internal business reports as required. Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system up-times, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within current SLAs. Skills: Organisational skills with keen attention to detail. Excellent communication skills, both verbal and written, with the ability to present information effectively. Self-motivated with the ability to multitask and work efficiently in a dynamic team environment. Proficient in 1st/2nd line support of current Windows environments. Experience with hosted telephone systems, MS SQL, and Office 365 administration. Languages: English proficiency required. Mobility Requirements: Occasional travel to remote sites within the UK may be required. International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants.
Our client is a security tech company who safeguard and manage confidential systems, networks, data, identities within physical, digital and mobile environments. They are looking for a passionate IT support administrator who has great communication skills alongside 1-2 years' experience. To support a team with system administration and technical support. IT Support responsibilities: System Administration Incident, Problem, Change management Technical support Asset management IT order management Adhoc duties to support the department EHS IT Support requirements: Advanced level of : Windows Operating Systems Windows Desktop, 7, 10,11, Windows Server 2016, 2019, 2022, Anti-Virus Software, MS Office 2016, MS 365, Remote Access Tools, VPN Analylitical skills Stayking calm under pressure Flexible Working independently Team spirited Self-starter Interested in new technology Time management Basic level of: SharePoint, SAP, Citrix, VMWare, Veritas Backup Exec Active Directory (DNS, DHCP, Groups) Automated and Deployment tools (In-tune, Baramundi) If this role sounds like what you have been looking for please apply! Due to the nature of the company screening and referencing could take up to 4 weeks post registration. If you are a suitable candidate we will contact you within 5 days of application to move on with the first phase. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 01, 2024
Full time
Our client is a security tech company who safeguard and manage confidential systems, networks, data, identities within physical, digital and mobile environments. They are looking for a passionate IT support administrator who has great communication skills alongside 1-2 years' experience. To support a team with system administration and technical support. IT Support responsibilities: System Administration Incident, Problem, Change management Technical support Asset management IT order management Adhoc duties to support the department EHS IT Support requirements: Advanced level of : Windows Operating Systems Windows Desktop, 7, 10,11, Windows Server 2016, 2019, 2022, Anti-Virus Software, MS Office 2016, MS 365, Remote Access Tools, VPN Analylitical skills Stayking calm under pressure Flexible Working independently Team spirited Self-starter Interested in new technology Time management Basic level of: SharePoint, SAP, Citrix, VMWare, Veritas Backup Exec Active Directory (DNS, DHCP, Groups) Automated and Deployment tools (In-tune, Baramundi) If this role sounds like what you have been looking for please apply! Due to the nature of the company screening and referencing could take up to 4 weeks post registration. If you are a suitable candidate we will contact you within 5 days of application to move on with the first phase. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Business Systems Administrator Immediate Start This is an ideal role for someone who has a passion and interest in IT and wants to join a department which is driving the business into a new digital era. Initially this a 6-month contract but it has the potential to become permanent in the long term. You will have the opportunity to manage and be responsible for maintaining day-to-day functions of a well-established international company. The role is primarily administrative; however, the right candidate will have the opportunities to explore all areas of our business and the IT involved within them and shape their future within the company. We are looking for someone who brings an enthusiasm to their work and a can-do attitude. Main Responsibilities Provide 1st line support for internal staff Daily monitoring of infrastructure and security Troubleshooting technical issues Assisting the Business Systems team with projects and other work Processing new starters into the systems Running weekly reports and data checks Running the ticket desk and allocating tickets to the appropriate team member Responding to low level tickets and checks Maintaining the hardware asset list Assuming other responsibilities while other members of IT are out of the office Skills General Microsoft Office knowledge Good Microsoft Excel knowledge, including VLookups Good verbal and written communication skills Ability to work within a team and individually Willingness to learn new skills Proactive approach to work and learning new technologies Perks and Benefits! Onsite Gym 22 days holiday (pro rata) - Plus bank holidays. Plus Xmas shutdown Perk Box Virtual Care GP Service Pension Hours of work 8.30 5pm Please note this is an office based role Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
May 01, 2024
Contractor
Business Systems Administrator Immediate Start This is an ideal role for someone who has a passion and interest in IT and wants to join a department which is driving the business into a new digital era. Initially this a 6-month contract but it has the potential to become permanent in the long term. You will have the opportunity to manage and be responsible for maintaining day-to-day functions of a well-established international company. The role is primarily administrative; however, the right candidate will have the opportunities to explore all areas of our business and the IT involved within them and shape their future within the company. We are looking for someone who brings an enthusiasm to their work and a can-do attitude. Main Responsibilities Provide 1st line support for internal staff Daily monitoring of infrastructure and security Troubleshooting technical issues Assisting the Business Systems team with projects and other work Processing new starters into the systems Running weekly reports and data checks Running the ticket desk and allocating tickets to the appropriate team member Responding to low level tickets and checks Maintaining the hardware asset list Assuming other responsibilities while other members of IT are out of the office Skills General Microsoft Office knowledge Good Microsoft Excel knowledge, including VLookups Good verbal and written communication skills Ability to work within a team and individually Willingness to learn new skills Proactive approach to work and learning new technologies Perks and Benefits! Onsite Gym 22 days holiday (pro rata) - Plus bank holidays. Plus Xmas shutdown Perk Box Virtual Care GP Service Pension Hours of work 8.30 5pm Please note this is an office based role Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.
Job Profile Summary: The Middle Office Analyst is primarily responsible for assisting Asset Managers by providing review/analysis of fund profit and loss accounts and calculating the Net Asset Value (NAV) of funds. They are responsible for highlighting potential operational or valuation issues to the Asset Manager. Responsibilities: Using the firm's systems and other available tools (Bloomberg Vendor data etc.) to review and analyse fund profit and loss accounts across asset classes. Reviewing accuracy of fund profit and loss at security level using risk-based measures (Greeks) including both exchange traded instruments and OTC's (Over the counter) derivatives Calculate Net Asset Value (NAV) of funds including complex management and performance fee calculations Liaise with the fund administrator/s to reconcile final fund NAVs Utilising in house technology, python, confluence, excel and other applications to deliver efficient solutions to improve or deliver new metrics and visualisation of both reporting and control process' Implementing the Feeder - Master fund rebalance, applying fund and programme specific volatility parameters to give clients correct target exposures and maintain appropriate cash levels Setup of new fund routes and restructures to cater to client or programme manager changes. Liaising with structuring, portfolio managers and AHL research teams to implement parameter changes with a consistently high attention to detail and consideration for potential impact. Review foreign exchange exposures and instruct hedges required from capital inflows and outflows Review reconciliations between Custodians, Prime brokers and the investment engine's internal records, co-ordinating investigation and/or correction of breaking items where required Contributing to updates and implementing new requests for data on Fund performance or exposure. Attend meetings with administrators and pricing committees Review existing systems / processes / procedures and MIS to identify areas of possible enhancements Represent the team on wider Man projects such as trading system enhancements and regulatory change integration Key Skills & Experience: Strong academic record and highly numerate - required Programming experience in ideally Python, Git, VBA, SQL a strong advantage Circa 2-7 years relevant experience at either an Investment Bank, Asset Manager, Administrator A team player, who is collaborative in nature. Strong analytical and problem-solving skills, control mindset Comfortable taking individual ownership and initiative Ability to communicate effectively with stakeholders including Operations, Research and Trading, Technology Risk, Legal, Sales and our third-Party Administrators Our Culture, Values and Benefits at Man Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact . Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme. We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.
May 01, 2024
Full time
Job Profile Summary: The Middle Office Analyst is primarily responsible for assisting Asset Managers by providing review/analysis of fund profit and loss accounts and calculating the Net Asset Value (NAV) of funds. They are responsible for highlighting potential operational or valuation issues to the Asset Manager. Responsibilities: Using the firm's systems and other available tools (Bloomberg Vendor data etc.) to review and analyse fund profit and loss accounts across asset classes. Reviewing accuracy of fund profit and loss at security level using risk-based measures (Greeks) including both exchange traded instruments and OTC's (Over the counter) derivatives Calculate Net Asset Value (NAV) of funds including complex management and performance fee calculations Liaise with the fund administrator/s to reconcile final fund NAVs Utilising in house technology, python, confluence, excel and other applications to deliver efficient solutions to improve or deliver new metrics and visualisation of both reporting and control process' Implementing the Feeder - Master fund rebalance, applying fund and programme specific volatility parameters to give clients correct target exposures and maintain appropriate cash levels Setup of new fund routes and restructures to cater to client or programme manager changes. Liaising with structuring, portfolio managers and AHL research teams to implement parameter changes with a consistently high attention to detail and consideration for potential impact. Review foreign exchange exposures and instruct hedges required from capital inflows and outflows Review reconciliations between Custodians, Prime brokers and the investment engine's internal records, co-ordinating investigation and/or correction of breaking items where required Contributing to updates and implementing new requests for data on Fund performance or exposure. Attend meetings with administrators and pricing committees Review existing systems / processes / procedures and MIS to identify areas of possible enhancements Represent the team on wider Man projects such as trading system enhancements and regulatory change integration Key Skills & Experience: Strong academic record and highly numerate - required Programming experience in ideally Python, Git, VBA, SQL a strong advantage Circa 2-7 years relevant experience at either an Investment Bank, Asset Manager, Administrator A team player, who is collaborative in nature. Strong analytical and problem-solving skills, control mindset Comfortable taking individual ownership and initiative Ability to communicate effectively with stakeholders including Operations, Research and Trading, Technology Risk, Legal, Sales and our third-Party Administrators Our Culture, Values and Benefits at Man Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact . Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme. We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.
Job Profile Summary: The Middle Office Senior Analyst is primarily responsible for assisting Asset Managers by providing review/analysis of fund profit and loss accounts and calculating the Net Asset Value (NAV) of funds. They are responsible for highlighting potential operational or valuation issues to the Asset Manager. Responsibilities: Using the firm's systems and other available tools (BloombergNendor data etc.), on a daily basis review and analyse fund profit and loss accounts across asset classes, in order to assist reporting performance to Asset Managers Calculate Net Asset Value (NAV) of funds on a daily, weekly and monthly basis including checking accrued income and expenses. Provision of intra-NAV estimates to the Asset Managers when requested Liaise with the fund administrator/s to reconcile final fund NAVs Review foreign exchange exposures and report to the Asset Managers, highlighting any currency hedging requirements Review reconciliations between Custodians, Prime brokers and the investment engine's internal records, co-ordinating investigation and/or correction of breaking items where require Provide ad-hoc reports to the Asset Managers and senior management regarding performance and historic trading analysis Attend meetings with administrators and pricing committees Ensure the quality and effectiveness of the pricing governance and controls are maintained through identification and mitigation of pricing risks and the communication/documentation of any enhancements to the framework Apply technical understanding to securities pricing across the business Review existing systems / processes / procedures and MIS to identify areas of possible enhancements Represent the team on wider Man projects such as trading system enhancements and regulatory change integration Oversight and monitoring of service providers Key Skills & Experience: Qualified Accountant or CFA Credit experience required Highly numerate Experience working in Financial Services, typically in an investment bank or asset management firm Good understanding of traded financial instruments A team player, who is also comfortable to take individual ownership Strong analytical and problem-solving skills Ability to communicate effectively with multiple senior stakeholders Our Culture, Values and Benefits at Man Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact . Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme. We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.
May 01, 2024
Full time
Job Profile Summary: The Middle Office Senior Analyst is primarily responsible for assisting Asset Managers by providing review/analysis of fund profit and loss accounts and calculating the Net Asset Value (NAV) of funds. They are responsible for highlighting potential operational or valuation issues to the Asset Manager. Responsibilities: Using the firm's systems and other available tools (BloombergNendor data etc.), on a daily basis review and analyse fund profit and loss accounts across asset classes, in order to assist reporting performance to Asset Managers Calculate Net Asset Value (NAV) of funds on a daily, weekly and monthly basis including checking accrued income and expenses. Provision of intra-NAV estimates to the Asset Managers when requested Liaise with the fund administrator/s to reconcile final fund NAVs Review foreign exchange exposures and report to the Asset Managers, highlighting any currency hedging requirements Review reconciliations between Custodians, Prime brokers and the investment engine's internal records, co-ordinating investigation and/or correction of breaking items where require Provide ad-hoc reports to the Asset Managers and senior management regarding performance and historic trading analysis Attend meetings with administrators and pricing committees Ensure the quality and effectiveness of the pricing governance and controls are maintained through identification and mitigation of pricing risks and the communication/documentation of any enhancements to the framework Apply technical understanding to securities pricing across the business Review existing systems / processes / procedures and MIS to identify areas of possible enhancements Represent the team on wider Man projects such as trading system enhancements and regulatory change integration Oversight and monitoring of service providers Key Skills & Experience: Qualified Accountant or CFA Credit experience required Highly numerate Experience working in Financial Services, typically in an investment bank or asset management firm Good understanding of traded financial instruments A team player, who is also comfortable to take individual ownership Strong analytical and problem-solving skills Ability to communicate effectively with multiple senior stakeholders Our Culture, Values and Benefits at Man Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact . Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme. We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of Payroll Representative EMEA to join our People Team. This role is in Manchester, Hybrid. In this role, you'll make an impact in the following ways: Support Payroll team to: Ensure on-time 100% accurate monthly payroll for employees in countries within their remit across multiple legal entities. Ensure that statutory regulations and payments to third parties including regulatory and taxing bodies follow country law. Advise employees and internal stakeholders payroll queries. Support Payroll team to ensure robust operating procedures and controls for all transactions, providing sound audit procedures. Ensure timely, authorized input from a multitude of sources in a tight window to prepare and submit base salary, one time incentive, variable pay elements and life-change/benefit related actions to payroll vendor(s) in accordance with pay calendars. Review Net Salary calculations as part of pre-payroll validations. Ensure employee pay statements are accurate and distributed timely. Support payroll team to meet all regulatory, tax, compliance, internal and external filings, third party payments and reporting requirements on a monthly and annual basis for all payroll and employee benefits for all legal entities and country within remit. Ensure timely accurate post payroll reporting. Ensure robust operating procedures and document management practices are prepared, maintained, and followed. Support on Client Relationship meetings with country stakeholders in remit to review performance and track actionable items. To be successful in this role, we're seeking the following: Good organisational/prioritisation skills, working effectively to numerous deadlines. Experience of EMEA payrolls (preferably German) and benefits tax legislation and regulatory requirements Ability to train and cover on other EMEA country payrolls as required. Ability to proactively manage risk and implement/maintain effective controls in an ever-changing environment. Experience of working relationships with third party outsourced service providers/vendors. Strong written and verbal communications skills in English (mandatory) and German (preferrable) Highly proficient in Excel and data analysis tools Ability to work independently with limited day to day supervision. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
May 01, 2024
Full time
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of Payroll Representative EMEA to join our People Team. This role is in Manchester, Hybrid. In this role, you'll make an impact in the following ways: Support Payroll team to: Ensure on-time 100% accurate monthly payroll for employees in countries within their remit across multiple legal entities. Ensure that statutory regulations and payments to third parties including regulatory and taxing bodies follow country law. Advise employees and internal stakeholders payroll queries. Support Payroll team to ensure robust operating procedures and controls for all transactions, providing sound audit procedures. Ensure timely, authorized input from a multitude of sources in a tight window to prepare and submit base salary, one time incentive, variable pay elements and life-change/benefit related actions to payroll vendor(s) in accordance with pay calendars. Review Net Salary calculations as part of pre-payroll validations. Ensure employee pay statements are accurate and distributed timely. Support payroll team to meet all regulatory, tax, compliance, internal and external filings, third party payments and reporting requirements on a monthly and annual basis for all payroll and employee benefits for all legal entities and country within remit. Ensure timely accurate post payroll reporting. Ensure robust operating procedures and document management practices are prepared, maintained, and followed. Support on Client Relationship meetings with country stakeholders in remit to review performance and track actionable items. To be successful in this role, we're seeking the following: Good organisational/prioritisation skills, working effectively to numerous deadlines. Experience of EMEA payrolls (preferably German) and benefits tax legislation and regulatory requirements Ability to train and cover on other EMEA country payrolls as required. Ability to proactively manage risk and implement/maintain effective controls in an ever-changing environment. Experience of working relationships with third party outsourced service providers/vendors. Strong written and verbal communications skills in English (mandatory) and German (preferrable) Highly proficient in Excel and data analysis tools Ability to work independently with limited day to day supervision. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
Job Description The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively. In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe and the UK. Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies. Role Overview The role will sit within the Parameta Solutions Product team and the candidate will be responsible for researching and designing proprietary and bespoke indices across multiple asset classes (interest rates, FX, fixed income, credit, Energy and Commodities, and other OTC derivatives). The candidate will need to demonstrate a detailed practical and theoretical understanding of many, if not all, of these asset classes, and their use within benchmark and index construction. An understanding of common index themes and the evolving regulatory environment in key regions would also be helpful. The role will interact closely with Parameta's Technical Development, Operations (Data Quality and Client Services), and Governance functions. As such, the candidate will be expected to have data analysis/science and client services skills as well as technical knowledge about calculation implementation and content distribution via direct and third-party channels. Role Responsibilities Manipulate large amounts of financial data and use various tools to analyse, visualize, and present results, using Python or similar. Research, design and develop new systematic investable indices and benchmarks that will be marketed and sold to Parameta Solutions clients. Product delivery management including (but not limited to): benchmark platform development, execution and validation of daily index calculations, managing of delivery schedules, quality assurance of calculations and adjustments, and complying with both internal and external service agreements. Work closely with stakeholders to develop innovative OTC derivatives based and multi-asset index solutions for clients. On-going research on all related matters affecting the various individual asset classes, and the multi-asset segment. Stay up to date with investment themes, techniques and academic research in the macro (interest rates, FX and commodities) QIS space. Be compliant with and participate in constantly improving (strengthening and streamlining) our governance framework. Managing multiple high-profile deliveries through effective project management, supporting the plan and execution, collaborating with internal/external subject matter experts and product owners. Play a key role with client-facing teams in the marketing and promotion of new and existing indices and asset allocation solutions. Respond to internal and external research enquiries and act as a Subject Matter Expert. Experience / Competences Essential Degree in a quantitative discipline required. Relevant work experience during which time the candidate will have gained experience across a few asset classes. Working knowledge of interest rates, FX, fixed income, commodities, and exchange-traded products, preferably gained within investment management settings. Mathematical and statistical background with knowledge of Python, and SQL or similar. Experience creating/writing Index methodologies, rule-books and back tests. Proven presentation and writing skills. Desired Excellent attention to detail, highly organised with a proactive approach. Demonstrates high levels of energy in seeking out and achieving new goals. Experience working with sell side structures and ETF issuers desirable. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
May 01, 2024
Full time
Job Description The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively. In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe and the UK. Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies. Role Overview The role will sit within the Parameta Solutions Product team and the candidate will be responsible for researching and designing proprietary and bespoke indices across multiple asset classes (interest rates, FX, fixed income, credit, Energy and Commodities, and other OTC derivatives). The candidate will need to demonstrate a detailed practical and theoretical understanding of many, if not all, of these asset classes, and their use within benchmark and index construction. An understanding of common index themes and the evolving regulatory environment in key regions would also be helpful. The role will interact closely with Parameta's Technical Development, Operations (Data Quality and Client Services), and Governance functions. As such, the candidate will be expected to have data analysis/science and client services skills as well as technical knowledge about calculation implementation and content distribution via direct and third-party channels. Role Responsibilities Manipulate large amounts of financial data and use various tools to analyse, visualize, and present results, using Python or similar. Research, design and develop new systematic investable indices and benchmarks that will be marketed and sold to Parameta Solutions clients. Product delivery management including (but not limited to): benchmark platform development, execution and validation of daily index calculations, managing of delivery schedules, quality assurance of calculations and adjustments, and complying with both internal and external service agreements. Work closely with stakeholders to develop innovative OTC derivatives based and multi-asset index solutions for clients. On-going research on all related matters affecting the various individual asset classes, and the multi-asset segment. Stay up to date with investment themes, techniques and academic research in the macro (interest rates, FX and commodities) QIS space. Be compliant with and participate in constantly improving (strengthening and streamlining) our governance framework. Managing multiple high-profile deliveries through effective project management, supporting the plan and execution, collaborating with internal/external subject matter experts and product owners. Play a key role with client-facing teams in the marketing and promotion of new and existing indices and asset allocation solutions. Respond to internal and external research enquiries and act as a Subject Matter Expert. Experience / Competences Essential Degree in a quantitative discipline required. Relevant work experience during which time the candidate will have gained experience across a few asset classes. Working knowledge of interest rates, FX, fixed income, commodities, and exchange-traded products, preferably gained within investment management settings. Mathematical and statistical background with knowledge of Python, and SQL or similar. Experience creating/writing Index methodologies, rule-books and back tests. Proven presentation and writing skills. Desired Excellent attention to detail, highly organised with a proactive approach. Demonstrates high levels of energy in seeking out and achieving new goals. Experience working with sell side structures and ETF issuers desirable. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL / ITSM / ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and customising the ServiceNow platform, including form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining Service Level Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid (2 days a week onsite) Job Type: Permanent Salary: £55,000 - £65,000 Depending on experience Location: M4 1FS (Manchester City Centre)
May 01, 2024
Full time
Our client is seeking a highly motivated and skilled ServiceNow Administrator to join their dynamic IT team in Manchester. The ServiceNow Administrator position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL / ITSM / ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and customising the ServiceNow platform, including form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining Service Level Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active Directory is advantageous Proficiency in Java, JavaScript, Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid (2 days a week onsite) Job Type: Permanent Salary: £55,000 - £65,000 Depending on experience Location: M4 1FS (Manchester City Centre)
Our client is a security tech company who safeguard and manage confidential systems, networks, data, identities within physical, digital and mobile environments. They are looking for a passionate IT support administrator who has great communication skills alongside 1-2 years' experience. To support a team with system administration and technical support. IT Support responsibilities: System Administration Incident, Problem, Change management Technical support Asset management IT order management Adhoc duties to support the department EHS IT Support requirements: Advanced level of : Windows Operating Systems Windows Desktop, 7, 10,11, Windows Server 2016, 2019, 2022, Anti-Virus Software, MS Office 2016, MS 365, Remote Access Tools, VPN Analylitical skills Stayking calm under pressure Flexible Working independently Team spirited Self-starter Interested in new technology Time management Basic level of: SharePoint, SAP, Citrix, VMWare, Veritas Backup Exec Active Directory (DNS, DHCP, Groups) Automated and Deployment tools (In-tune, Baramundi) If this role sounds like what you have been looking for please apply! Due to the nature of the company screening and referencing could take up to 4 weeks post registration. If you are a suitable candidate we will contact you within 5 days of application to move on with the first phase. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 01, 2024
Full time
Our client is a security tech company who safeguard and manage confidential systems, networks, data, identities within physical, digital and mobile environments. They are looking for a passionate IT support administrator who has great communication skills alongside 1-2 years' experience. To support a team with system administration and technical support. IT Support responsibilities: System Administration Incident, Problem, Change management Technical support Asset management IT order management Adhoc duties to support the department EHS IT Support requirements: Advanced level of : Windows Operating Systems Windows Desktop, 7, 10,11, Windows Server 2016, 2019, 2022, Anti-Virus Software, MS Office 2016, MS 365, Remote Access Tools, VPN Analylitical skills Stayking calm under pressure Flexible Working independently Team spirited Self-starter Interested in new technology Time management Basic level of: SharePoint, SAP, Citrix, VMWare, Veritas Backup Exec Active Directory (DNS, DHCP, Groups) Automated and Deployment tools (In-tune, Baramundi) If this role sounds like what you have been looking for please apply! Due to the nature of the company screening and referencing could take up to 4 weeks post registration. If you are a suitable candidate we will contact you within 5 days of application to move on with the first phase. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
May 01, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
Kingspan have an exciting opportunity for a Data Processing Administrator to join our team based in Pembridge. You will join us on a full time, temporary basis for up to 8 weeks and in return will receive a competitive salary of £24,234 per annum. Responsibilities of our Data Processing Administrator: Data processing Use a variety of data sources (including pdfs, spreadsheets, Word documents and image files) to collate product data for the Product Information Management (PIM) project. Accurately and efficiently enter the collated data into the product data template (Excel) ready for verification. Asset upload Identify the required assets in the existing file structure and upload these to the new PIM system ready for verification. General project support Provide general administrative support where required which may include (but is not limited to)- Managing queries and either responding or directing to the appropriate project team member- Re-naming of some asset files according to the guidelines- Maintenance and organisation of Excel data to include ensuring consistent formatting, adding new fields (columns) where needed and working with filters and other basic data review tools What we are looking for in our Data Processing Administrator: Previous work experience would be beneficial but is not required as the ideal candidate will be enthusiastic, have a great work ethic and be quick to learn new systems, tools and processes. Ability to work both independently and as part of a team and conduct yourself in a professional manner Able to follow processes efficiently and effectively Experience working with Excel and confident skills in data entry, formatting, filtering and basic formulas. Able to read/assess complex documents to identify the required data Confident in using standard MS Office tools (including Word and PowerPoint) and working with Adobe files. Knowledge of SharePoint, Teams, Outlook and Stibo Step would all be beneficial but are not requirements of the role Why join Kingspan Insulation? As the world's leading manufacturer of high-performance building materials for the global construction market - Kingspan pioneer new technologies and better ways of building for the world's low carbon future. Our vision is to improve building performance, construction methods and ultimately the lives of people across the world. A vision that you can be a part of! Do you think you have the attributes we are looking for? If so, please click ' apply ' now to be considered as our Data Processing Administrator.
May 01, 2024
Full time
Kingspan have an exciting opportunity for a Data Processing Administrator to join our team based in Pembridge. You will join us on a full time, temporary basis for up to 8 weeks and in return will receive a competitive salary of £24,234 per annum. Responsibilities of our Data Processing Administrator: Data processing Use a variety of data sources (including pdfs, spreadsheets, Word documents and image files) to collate product data for the Product Information Management (PIM) project. Accurately and efficiently enter the collated data into the product data template (Excel) ready for verification. Asset upload Identify the required assets in the existing file structure and upload these to the new PIM system ready for verification. General project support Provide general administrative support where required which may include (but is not limited to)- Managing queries and either responding or directing to the appropriate project team member- Re-naming of some asset files according to the guidelines- Maintenance and organisation of Excel data to include ensuring consistent formatting, adding new fields (columns) where needed and working with filters and other basic data review tools What we are looking for in our Data Processing Administrator: Previous work experience would be beneficial but is not required as the ideal candidate will be enthusiastic, have a great work ethic and be quick to learn new systems, tools and processes. Ability to work both independently and as part of a team and conduct yourself in a professional manner Able to follow processes efficiently and effectively Experience working with Excel and confident skills in data entry, formatting, filtering and basic formulas. Able to read/assess complex documents to identify the required data Confident in using standard MS Office tools (including Word and PowerPoint) and working with Adobe files. Knowledge of SharePoint, Teams, Outlook and Stibo Step would all be beneficial but are not requirements of the role Why join Kingspan Insulation? As the world's leading manufacturer of high-performance building materials for the global construction market - Kingspan pioneer new technologies and better ways of building for the world's low carbon future. Our vision is to improve building performance, construction methods and ultimately the lives of people across the world. A vision that you can be a part of! Do you think you have the attributes we are looking for? If so, please click ' apply ' now to be considered as our Data Processing Administrator.
Location: Canary Wharf, East London Salary : £30,000 per annum Working hours: Monday - Friday 08:00 am - 5:00 pm 40 hours per week. Benefits : 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All are supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area. To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs. What you'll do: Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers, and the forwarding of requests to the relevant facilities team. Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams Maintain a computerised maintenance system on behalf of Engineering, raising, closing, and filing electronic work requests as required. Set up the conference rooms including all AV equipment. Book meeting rooms, taxis, car hire, and hospitality as directed. Maintain staff holiday, sickness, and absence on duty within MAXIMO, Protime, and the given spreadsheet and Microsoft suites. Receive all visitors to the CEPR main reception in a professional manner. Ensure the switchboard is answered promptly and that callers are dealt with in a professional, helpful manner. Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times. Receive recorded and special deliveries and log and contact clients before 10.00 am. Duties: Assist management team as and when required with admin matters Provide all monthly billing reports to the Business Support Team Manage client exhibitions, mobile phone contracts, copiers, and internal accounts Manage emergency phone and Tannoy system To be dressed in the correct uniform at all times Managing helpdesk- logging tasks received via phone call, email, QR code, self-reporting Scheduling PPM visits Monitoring SLAs to ensure maximum achievement rate Raising purchase orders Timesheet submission for on-site team Supporting completion of KPI General facilities administration Supporting Finance Admin with monthly billing Supporting wider FM team with day-to-day activities Who you'll be: A patient and "customer first" manner is essential for this role and being prepared to go the extra mile to complete the task on time, and to a high standard. Prioritisation and planning is a key feature of this role, and the role requires that the individual should be able to manage their time to provide successful outcomes per the department KPIs. A proactive and "can do" attitude is key to the successful, outcome for the department and this role. The successful employee in this role will be recognised for the above skills and traits. Customer-focused, Ability to communicate effectively. Working collaboratively, also having Flexibility Team orientated. Highly proficient in administrative tasks and good time management. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
May 01, 2024
Full time
Location: Canary Wharf, East London Salary : £30,000 per annum Working hours: Monday - Friday 08:00 am - 5:00 pm 40 hours per week. Benefits : 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Family-friendly benefits About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All are supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area. To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs. What you'll do: Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers, and the forwarding of requests to the relevant facilities team. Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams Maintain a computerised maintenance system on behalf of Engineering, raising, closing, and filing electronic work requests as required. Set up the conference rooms including all AV equipment. Book meeting rooms, taxis, car hire, and hospitality as directed. Maintain staff holiday, sickness, and absence on duty within MAXIMO, Protime, and the given spreadsheet and Microsoft suites. Receive all visitors to the CEPR main reception in a professional manner. Ensure the switchboard is answered promptly and that callers are dealt with in a professional, helpful manner. Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times. Receive recorded and special deliveries and log and contact clients before 10.00 am. Duties: Assist management team as and when required with admin matters Provide all monthly billing reports to the Business Support Team Manage client exhibitions, mobile phone contracts, copiers, and internal accounts Manage emergency phone and Tannoy system To be dressed in the correct uniform at all times Managing helpdesk- logging tasks received via phone call, email, QR code, self-reporting Scheduling PPM visits Monitoring SLAs to ensure maximum achievement rate Raising purchase orders Timesheet submission for on-site team Supporting completion of KPI General facilities administration Supporting Finance Admin with monthly billing Supporting wider FM team with day-to-day activities Who you'll be: A patient and "customer first" manner is essential for this role and being prepared to go the extra mile to complete the task on time, and to a high standard. Prioritisation and planning is a key feature of this role, and the role requires that the individual should be able to manage their time to provide successful outcomes per the department KPIs. A proactive and "can do" attitude is key to the successful, outcome for the department and this role. The successful employee in this role will be recognised for the above skills and traits. Customer-focused, Ability to communicate effectively. Working collaboratively, also having Flexibility Team orientated. Highly proficient in administrative tasks and good time management. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Nigel Wright Recruitment
Sunderland, Tyne And Wear
THE OPPORTUNITYI am delighted to be partnering one of the region's leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression opportunities and learning opportunities. Salary: £35,000Location: Doxford Park, Tyne & WearHybrid working: No. this role requires you to be on site.Working Hours: 37.5 hours per week, Monday - Friday DAY TO DAY RESPONSIBILITIESAs a senior figure within the team you'll play a pivotal role in delivering high-quality technical support.Key responsibilities include: Managing incident queues efficiently to ensure timely resolution. Providing 2nd and 3rd line technical support, resolving complex issues. Offering technical escalation support. Delivering user support via multiple channels. Recording hardware details accurately in our Asset Management System. Taking ownership of incidents and requests, escalating when necessary. YOUR SKILLS & EXPERIENCEYou'll have 3-4 years' experience working with 2nd line fixes in a Service Desk role and you are now looking to move up in order to take on an extra degree of leadership and responsibility.To excel in this role, you should possess: Technical aptitude in Microsoft 365 environments, with an interest in Azure Cloud. Managing security software like antivirus and handle networking setups like VLANs and web filtering. Experience mentoring junior team members. Ability to thrive in a fast-paced environment with a proactive attitude. Strong decision-making skills and awareness of ITIL and security principles. Key Requirements: Prioritise and solve problems efficiently to minimise downtime. Provide excellent customer service. Proficiency in Microsoft technologies and cloud environments. Expertise in networking setups and security software management. Maintain end-user devices and ensure their optimal functionality. Collaborate effectively with colleagues and external partners. Understanding of networking principles and infrastructure components. Proven track record in managing vulnerabilities and maintaining system security. Hold relevant certifications such as Microsoft Azure Fundamentals / Administrator, or ITIL v4 Foundation. If you're looking for an engaging position offering technical proficiency and leadership prospects, this role might be the ideal fit for you
May 01, 2024
Full time
THE OPPORTUNITYI am delighted to be partnering one of the region's leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression opportunities and learning opportunities. Salary: £35,000Location: Doxford Park, Tyne & WearHybrid working: No. this role requires you to be on site.Working Hours: 37.5 hours per week, Monday - Friday DAY TO DAY RESPONSIBILITIESAs a senior figure within the team you'll play a pivotal role in delivering high-quality technical support.Key responsibilities include: Managing incident queues efficiently to ensure timely resolution. Providing 2nd and 3rd line technical support, resolving complex issues. Offering technical escalation support. Delivering user support via multiple channels. Recording hardware details accurately in our Asset Management System. Taking ownership of incidents and requests, escalating when necessary. YOUR SKILLS & EXPERIENCEYou'll have 3-4 years' experience working with 2nd line fixes in a Service Desk role and you are now looking to move up in order to take on an extra degree of leadership and responsibility.To excel in this role, you should possess: Technical aptitude in Microsoft 365 environments, with an interest in Azure Cloud. Managing security software like antivirus and handle networking setups like VLANs and web filtering. Experience mentoring junior team members. Ability to thrive in a fast-paced environment with a proactive attitude. Strong decision-making skills and awareness of ITIL and security principles. Key Requirements: Prioritise and solve problems efficiently to minimise downtime. Provide excellent customer service. Proficiency in Microsoft technologies and cloud environments. Expertise in networking setups and security software management. Maintain end-user devices and ensure their optimal functionality. Collaborate effectively with colleagues and external partners. Understanding of networking principles and infrastructure components. Proven track record in managing vulnerabilities and maintaining system security. Hold relevant certifications such as Microsoft Azure Fundamentals / Administrator, or ITIL v4 Foundation. If you're looking for an engaging position offering technical proficiency and leadership prospects, this role might be the ideal fit for you
Payouts Administrator - Asset Finance London £30,000 to £37,000 plus bonus and benefits This is a fantastic opportunity to join a leading UK provider of leasing and vendor finance. The organisation is well placed for significant growth and development and is now looking to appoint a Payouts Administrator. For the right candidate there is opportunity to grow organically with the organisation and create a path for further progression and advancement. The Payouts Administrator is responsible for ensuring that all new business documentation packs are compliance checked, booked and funded in line with target SLAs and in accordance with policies and procedures. You will join a team that is responsible for the accuracy and compliance of all deals booked, ensuring that all deals meet local KYC, AML & overall compliance requirements. The role is responsible for liaising closely with local Sales Support, Sales & Credit teams to resolve any documentation, credit, pricing or legal issues preventing booking and to ensure that all deals are booked and funded within expected SLAs. You will act as the first point of contact for daily business support issues relating to booking contracts. You will be a strong team player with the ability to work on your own initiative. This is a fantastic opportunity to join a growing and successful company. In the first instance please send your CV in confidence to Lucy Davies at .
May 01, 2024
Full time
Payouts Administrator - Asset Finance London £30,000 to £37,000 plus bonus and benefits This is a fantastic opportunity to join a leading UK provider of leasing and vendor finance. The organisation is well placed for significant growth and development and is now looking to appoint a Payouts Administrator. For the right candidate there is opportunity to grow organically with the organisation and create a path for further progression and advancement. The Payouts Administrator is responsible for ensuring that all new business documentation packs are compliance checked, booked and funded in line with target SLAs and in accordance with policies and procedures. You will join a team that is responsible for the accuracy and compliance of all deals booked, ensuring that all deals meet local KYC, AML & overall compliance requirements. The role is responsible for liaising closely with local Sales Support, Sales & Credit teams to resolve any documentation, credit, pricing or legal issues preventing booking and to ensure that all deals are booked and funded within expected SLAs. You will act as the first point of contact for daily business support issues relating to booking contracts. You will be a strong team player with the ability to work on your own initiative. This is a fantastic opportunity to join a growing and successful company. In the first instance please send your CV in confidence to Lucy Davies at .
About the Role We are looking to recruit a IT Helpdesk Assistant to join our expanding Innovation and Technology Team. This role will suit applicants who have some experience working within a Technical Support role and are keen to develop their IT knowledge further. You will be responsible for providing remote IT Technical Support to a userbase of over 500 people in particular with face-to-face support within our Exeter and Torquay offices. Supported by other members of our IT Helpdesk team, this role will give you the opportunity to develop a wide range of skills whilst working for one of the South West's leading employers. Key responsibilities will include: Logging helpdesk calls and providing assistance to resolve issues Emailing administration such as releasing quarantined emails Day to day administration of our Cloud based software User account administration Day to day administration of our Cloud based file sharing service Asset logging / keeping asset register up to date Distributing IT equipment to staff Installing software Building laptops/phones/tablets for end users Identifying tickets logged that would benefit from additional training Visiting offices to engage with users and check office IT equipment About You To be considered for the role you will need to have: Previous Technical Support experience A good understanding of Microsoft Office Strong communication and interpersonal skills A passion for technology and a self-motivated approach to work This role can be based out of our Bristol and Bath and requires travel between these offices as well as occasional visits to our other offices. A Driving Licence and access to a car Why Bishop Fleming?! At Bishop Fleming, we take pride in putting our people first. We are a Great Place to Work certified and offer an outstanding work environment, strong office culture and extensive perks (listed below). We're also a rapidly growing Top 30 Accountancy firm and have just been ranked fifth in the Accountancy Age Mid-Tier Power Rankings. We're proud to be the highest ranked firm in the South West. This comes on the back of nearly 20% growth last year, several award wins, and record-breaking recruitment taking our headcount to 40 partners and close to 500 people. We are a firm that thinks clients, people and communities. As a member of Business in the Community (BITC) we are focussed on improving our responsible business practices and collectively making positive impacts for the benefit of society. If that's not enough, we offer a fantastic range of benefits including: 25 days holiday plus bank holidays plus Christmas off! Hybrid working A contributory Pension scheme Life assurance Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,00 perks and discounts Yulife employee wellbeing app Social events with active social committees that plan internal and external events Numerous opportunities for development Please contact Seyi Oseni, Resourcing Administrator if you would like to discuss this opportunity further.
May 01, 2024
Full time
About the Role We are looking to recruit a IT Helpdesk Assistant to join our expanding Innovation and Technology Team. This role will suit applicants who have some experience working within a Technical Support role and are keen to develop their IT knowledge further. You will be responsible for providing remote IT Technical Support to a userbase of over 500 people in particular with face-to-face support within our Exeter and Torquay offices. Supported by other members of our IT Helpdesk team, this role will give you the opportunity to develop a wide range of skills whilst working for one of the South West's leading employers. Key responsibilities will include: Logging helpdesk calls and providing assistance to resolve issues Emailing administration such as releasing quarantined emails Day to day administration of our Cloud based software User account administration Day to day administration of our Cloud based file sharing service Asset logging / keeping asset register up to date Distributing IT equipment to staff Installing software Building laptops/phones/tablets for end users Identifying tickets logged that would benefit from additional training Visiting offices to engage with users and check office IT equipment About You To be considered for the role you will need to have: Previous Technical Support experience A good understanding of Microsoft Office Strong communication and interpersonal skills A passion for technology and a self-motivated approach to work This role can be based out of our Bristol and Bath and requires travel between these offices as well as occasional visits to our other offices. A Driving Licence and access to a car Why Bishop Fleming?! At Bishop Fleming, we take pride in putting our people first. We are a Great Place to Work certified and offer an outstanding work environment, strong office culture and extensive perks (listed below). We're also a rapidly growing Top 30 Accountancy firm and have just been ranked fifth in the Accountancy Age Mid-Tier Power Rankings. We're proud to be the highest ranked firm in the South West. This comes on the back of nearly 20% growth last year, several award wins, and record-breaking recruitment taking our headcount to 40 partners and close to 500 people. We are a firm that thinks clients, people and communities. As a member of Business in the Community (BITC) we are focussed on improving our responsible business practices and collectively making positive impacts for the benefit of society. If that's not enough, we offer a fantastic range of benefits including: 25 days holiday plus bank holidays plus Christmas off! Hybrid working A contributory Pension scheme Life assurance Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,00 perks and discounts Yulife employee wellbeing app Social events with active social committees that plan internal and external events Numerous opportunities for development Please contact Seyi Oseni, Resourcing Administrator if you would like to discuss this opportunity further.
TSRN are looking to recruit an IT administrator to work for one of their clients in Wembley, this is a hybrid role, that can lead to progression, fantastic opportunity for the right person. Workstation/server OS server builds, ADS administration, Maintaining successful backups, WSUS for servers/workstation. Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data points Implement local and global projects in a timely manner Write, update and maintain network schematics, work instructions and procedures for the Production and Commercial network infrastructure Manage and Maintain the order management process & keep all related documents filed and organised Perform other reasonable duties with the needs of the department Option to do the EHS team to provide feedback from working in all areas of the business.
May 01, 2024
Full time
TSRN are looking to recruit an IT administrator to work for one of their clients in Wembley, this is a hybrid role, that can lead to progression, fantastic opportunity for the right person. Workstation/server OS server builds, ADS administration, Maintaining successful backups, WSUS for servers/workstation. Log & take ownership of Incidents, Problems, and Changes onto the Service Desk for Commercial and Production related issues. Workstations, laptops, applications, printers, and mobile devices, Virtual Machines. Inventory control management of local and global IT assets and data points Implement local and global projects in a timely manner Write, update and maintain network schematics, work instructions and procedures for the Production and Commercial network infrastructure Manage and Maintain the order management process & keep all related documents filed and organised Perform other reasonable duties with the needs of the department Option to do the EHS team to provide feedback from working in all areas of the business.