ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Allianz Commercial Head of Digital Pricing (Commercial Lines) An exciting opportunity has arisen for an experienced Pricing Leader to join us as Head of Digital Pricing (Commercial Lines). The role will have responsibility for both Technical and Street Pricing disciplines across our Digital product suite and will be responsible for working in partnership with the Product team to deliver our financial plan as well as setting strategy to evolve our capabilities for the future. The role is multi-faceted and you will be comfortable considering 'technology' as well as 'technical' developments and managing senior stakeholders as well as a large team. You will also play a key role representing the UK into our Global departments and bringing global best practice into our UK business. We have a lot of activity underway in this space, with a Global Transformation programme developing new platforms and a roadmap of new products coming onboard. It's a great time to time to join and be part of the journey. Key Responsibilities Provide leadership and set strategic direction across the all the components of Digital Pricing. (data development, technical pricing models, market price performance etc) Oversee the implementation of Pricing best practice into the Digital UK business. Ensure we meet Allianz Global Technical Excellence standards and enable our Pricing capabilities to become 'certified'. Work with the Product team to set pricing strategy and deliver the financial plan. Engage with, and influence Senior Stakeholders across UK business and Allianz Group as Pricing Lead for this portfolio Oversee increasing sophistication in tooling and processes to assist in ongoing efficiency improvement across team Contribute to strategic decisions regarding future platform design, tooling and data delivery approach Successfully lead, engage and develop capability across team of 15+ Contribute to the development of and uphold a robust governance framework ensuring alignment to developments in the regulatory environment Responsible for Pricing Committee Proposals for this portfolio About you An experienced Senior Technical Pricing Manager with 10+ years' experience leading teams and high profile pricing deliveries You will enjoy constantly seeking to innovate across all aspects of pricing, including data, software, tooling, technical approaches and the best means of collaboration with other teams to deliver pricing sophistication Understanding of and experience working within a Commercial Insurance environment. (Although happy to consider a candidate with predominantly Personal Lines experience, if they can demonstrate a sound knowledge and understanding of the Commercial Lines space) Fellow of the Institute of Actuaries or equivalent qualification with extensive relevant post-qualification experience. Confident in use of Pricing & Actuarial software such as Emblem and Radar Experience using tools such as Python, R, SQL, SAS Excel, VBA Strong business acumen What can we offer you We believe you should be well rewarded for the passion and enthusiasm you put into your work. So we provide competitive remuneration and benefits to suit your needs. Just pick the benefits which suit you best so you end up with a package that's perfect for you: Flexible and Hybrid working from our Guildford office Competitive salary plus great benefits Annual bonus based on business and personal performance 30 days annual leave. Generous pension contributions from day 1 - 3% employee contribution and we will contribute an additional 5%. If you wish to contribute more Allianz will match this up to a maximum of an additional 5% (10% in total). After 3 years the company contributions increase to 8% and after 5 years 10%. Development days - we actively support your personal development with training, Allianz Pricing Academy, professional qualifications. Private medical insurance A discount up to 50% on a range of insurance products including car, home and pet A range of optional flexible benefits that you can select About Us In the UK, Allianz Insurance employs over 8,000 people up and down the country. The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India. We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations. We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses. We're a global company, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Find out more about Allianz Insurance. Growing your career with Allianz We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings. Inclusion & Diversity We believe that having a strong focus on Inclusion and Diversity enables us to better understand the customers we serve and the people across our teams. We recognise that people work in different ways and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their best self to work and feel a sense of belonging. It's really important to us that we create a diverse workforce and we welcome and encourage applications from everyone. We're committed to providing reasonable adjustments and support to all applicants with a disability and we interview every applicant who meets the minimum criteria for the job. Please contact us at to let us know if you have a disability and to discuss how we can support you throughout the application process. Join us - Let's Care For Tomorrow 45428 Underwriting Management Allianz Executive Allianz UK Full-Time Permanent . JBRP1_UKTJ
May 01, 2024
Full time
Allianz Commercial Head of Digital Pricing (Commercial Lines) An exciting opportunity has arisen for an experienced Pricing Leader to join us as Head of Digital Pricing (Commercial Lines). The role will have responsibility for both Technical and Street Pricing disciplines across our Digital product suite and will be responsible for working in partnership with the Product team to deliver our financial plan as well as setting strategy to evolve our capabilities for the future. The role is multi-faceted and you will be comfortable considering 'technology' as well as 'technical' developments and managing senior stakeholders as well as a large team. You will also play a key role representing the UK into our Global departments and bringing global best practice into our UK business. We have a lot of activity underway in this space, with a Global Transformation programme developing new platforms and a roadmap of new products coming onboard. It's a great time to time to join and be part of the journey. Key Responsibilities Provide leadership and set strategic direction across the all the components of Digital Pricing. (data development, technical pricing models, market price performance etc) Oversee the implementation of Pricing best practice into the Digital UK business. Ensure we meet Allianz Global Technical Excellence standards and enable our Pricing capabilities to become 'certified'. Work with the Product team to set pricing strategy and deliver the financial plan. Engage with, and influence Senior Stakeholders across UK business and Allianz Group as Pricing Lead for this portfolio Oversee increasing sophistication in tooling and processes to assist in ongoing efficiency improvement across team Contribute to strategic decisions regarding future platform design, tooling and data delivery approach Successfully lead, engage and develop capability across team of 15+ Contribute to the development of and uphold a robust governance framework ensuring alignment to developments in the regulatory environment Responsible for Pricing Committee Proposals for this portfolio About you An experienced Senior Technical Pricing Manager with 10+ years' experience leading teams and high profile pricing deliveries You will enjoy constantly seeking to innovate across all aspects of pricing, including data, software, tooling, technical approaches and the best means of collaboration with other teams to deliver pricing sophistication Understanding of and experience working within a Commercial Insurance environment. (Although happy to consider a candidate with predominantly Personal Lines experience, if they can demonstrate a sound knowledge and understanding of the Commercial Lines space) Fellow of the Institute of Actuaries or equivalent qualification with extensive relevant post-qualification experience. Confident in use of Pricing & Actuarial software such as Emblem and Radar Experience using tools such as Python, R, SQL, SAS Excel, VBA Strong business acumen What can we offer you We believe you should be well rewarded for the passion and enthusiasm you put into your work. So we provide competitive remuneration and benefits to suit your needs. Just pick the benefits which suit you best so you end up with a package that's perfect for you: Flexible and Hybrid working from our Guildford office Competitive salary plus great benefits Annual bonus based on business and personal performance 30 days annual leave. Generous pension contributions from day 1 - 3% employee contribution and we will contribute an additional 5%. If you wish to contribute more Allianz will match this up to a maximum of an additional 5% (10% in total). After 3 years the company contributions increase to 8% and after 5 years 10%. Development days - we actively support your personal development with training, Allianz Pricing Academy, professional qualifications. Private medical insurance A discount up to 50% on a range of insurance products including car, home and pet A range of optional flexible benefits that you can select About Us In the UK, Allianz Insurance employs over 8,000 people up and down the country. The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India. We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations. We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses. We're a global company, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Find out more about Allianz Insurance. Growing your career with Allianz We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings. Inclusion & Diversity We believe that having a strong focus on Inclusion and Diversity enables us to better understand the customers we serve and the people across our teams. We recognise that people work in different ways and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their best self to work and feel a sense of belonging. It's really important to us that we create a diverse workforce and we welcome and encourage applications from everyone. We're committed to providing reasonable adjustments and support to all applicants with a disability and we interview every applicant who meets the minimum criteria for the job. Please contact us at to let us know if you have a disability and to discuss how we can support you throughout the application process. Join us - Let's Care For Tomorrow 45428 Underwriting Management Allianz Executive Allianz UK Full-Time Permanent . JBRP1_UKTJ
Senior Software Architect - SaaS, Software, Agile, Cloud, C#, Azure We are looking for an experienced Architect to join a global SaaS/Software technology company providing market leading solutions across a range of financial, security and government markets. The role of Software Architect overseas a global remit of products and teams, providing high level architecture that enables the efficient and accurate develop and implementation of complex software products. Your stakeholders will be Product Managers, Solutions Architects and the software development teams of which there are 8 teams across the UK, India and Europe. We are looking for experience with bespoke software products and working with teams to design systems and solutions using in-house development, rather than off-the-shelf solutions. Essential Skills / Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experience providing technical management to global teams. Evidence of an ability to assess and introduce new technologies to a team. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems / Solutions Documentation Highly beneficial skills/experience Experience working within government, finance, security or a regulated industry. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
May 01, 2024
Full time
Senior Software Architect - SaaS, Software, Agile, Cloud, C#, Azure We are looking for an experienced Architect to join a global SaaS/Software technology company providing market leading solutions across a range of financial, security and government markets. The role of Software Architect overseas a global remit of products and teams, providing high level architecture that enables the efficient and accurate develop and implementation of complex software products. Your stakeholders will be Product Managers, Solutions Architects and the software development teams of which there are 8 teams across the UK, India and Europe. We are looking for experience with bespoke software products and working with teams to design systems and solutions using in-house development, rather than off-the-shelf solutions. Essential Skills / Experience Proven track record of breaking down complex market requirements into secure, scalable and resilient system designs. Experience working with Product Managers and Product Owners to define achievable product features. Experience of work in an Agile Development Environment. Experience providing technical management to global teams. Evidence of an ability to assess and introduce new technologies to a team. Experienced with producing high level systems designs across multiple products with multi-functional assets. Experience in writing Technical Systems / Solutions Documentation Highly beneficial skills/experience Experience working within government, finance, security or a regulated industry. Experience providing solutions hosted in Microsoft Azure and/or multi tenanted cloud services. Experience of managing large data stores. Ability to prototype in a modern programming language C#, JavaScript, PowerShell or similar. Understanding of the principles of network security, authentication and authorization. Working practices of the role: The position is located between Southampton and Fareham in Hampshire. The position offers hybrid working, onsite 2 days a week as a minimum. They offer flexible working hours, competitive salary and a generous bonus, pension and benefits. To apply, please send your CV and any covering information to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Senior Systems Engineer (MBSE)/Solutions Architect Farnborough (GU14) - Permanent We are building a new team led by our Principal Solution Architect at a state-of-the-art test and evaluation facility at a client site in Farnborough. You will help design, implement, and support new capability within the facility, taking part in both domestic manage development, and take part in both domestic and international trials while working with both present and future technology. Working autonomously at Farnborough with unprecedented access to the customer. Recognising and relaying customer requests, demands, and comments to our Lincoln location and as the project progresses, given on-site presence, you will be crucial to ensure that deployment, verification, and validation are successful. You will develop into the Subject Matter Expert (SME) for the project facility acting as the main point of contact for stakeholder queries. The invaluable experience youll bring Joining a large project at the initial stages, you will be expected to gather stakeholder use cases and create requirements specifications, (URD & SRDs). This will mean providing ongoing support and continuous assistance during deployment to help with these design tasks, using your knowledge of Model Based Systems Engineering (UML/SysML/Archimate) expertise. Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government DV-level security clearance Essential experience Systems Engineering Test and acceptance of integrated systems Experience across the Engineering Delivery Lifecycle Requirements Management (DOORS/Enterprise Architect etc.) System Design Documentation Desirable experience Systems Modelling (UML/SysML) Defence Industry knowledge of EW systems Coding experience (JavaScript or MATLAB/Simulink) Previous ex-Military experience with EW systems (operator, maintenance, support, or acquisition).Our Electronic Warfare Operations Support Group (EWOS) is made up of around 60+ electronic warfare specialists. From all manner of backgrounds, our engineers, scientists, and ex-military personnel combine their experience to help our customers achieve the true operational potential and help keep their people and platforms safe. Responsible for: Technical solution production at the bid stage Technical solutions detailed in work and product breakdown structures at bid stage Production of engineering management plans Production of sub-contractors SOR / SOW (as required) to support solution delivery Production of use cases that support bid storyboards Identify appropriate tools and processes that support SA delivery and reduce engineering overhead Provision of requirements analysis on assigned projects Provision of requirements management on assigned projects Production of sub system requirement specifications Production of internal functional and non-functional requirements to enable detailed design Production of top-level design and documentation on assigned projects Production of design documentation for Design Reviews Ensuring that solutions are ready to enter design reviews (PDR and CDR) Provision of product owner input into review boards Solutions are ready for review with SA work finalised including but not limited to PDR, CDR, FAT and SAT Ensuring SA tasks are correctly booked and managed in support of the Project Manager Supporting the Software Lead and Test manager with acceptance criteria for each tool requirement Manage the acceptance of the solution internally in MASS and externally to the customer Ensuring toolset roadmaps are produced and maintained Communicate with BD and Tech Sales to ensure customer input is included in toolset roadmaps Support the production and maintenance of a roadmap when allocated responsibility for a toolset Communicating system designs to the Technical Head Management and supervision of small technical teams as required Mentoring of junior engineers Undertake other tasks to support the engineering team where required Comply with Company policies and procedures (including the Business Management System) QUALIFICATIONS / EXPERIENCE Essential: Systems Engineering, Requirements management Test and acceptance of integrated systems Full engineering delivery lifecycle Systems modelling Knowledge of subject matter Degree qualified seven years experience JBRP1_UKTJ
May 01, 2024
Full time
Senior Systems Engineer (MBSE)/Solutions Architect Farnborough (GU14) - Permanent We are building a new team led by our Principal Solution Architect at a state-of-the-art test and evaluation facility at a client site in Farnborough. You will help design, implement, and support new capability within the facility, taking part in both domestic manage development, and take part in both domestic and international trials while working with both present and future technology. Working autonomously at Farnborough with unprecedented access to the customer. Recognising and relaying customer requests, demands, and comments to our Lincoln location and as the project progresses, given on-site presence, you will be crucial to ensure that deployment, verification, and validation are successful. You will develop into the Subject Matter Expert (SME) for the project facility acting as the main point of contact for stakeholder queries. The invaluable experience youll bring Joining a large project at the initial stages, you will be expected to gather stakeholder use cases and create requirements specifications, (URD & SRDs). This will mean providing ongoing support and continuous assistance during deployment to help with these design tasks, using your knowledge of Model Based Systems Engineering (UML/SysML/Archimate) expertise. Due to the highly secure nature of the projects that you will be involved with, you must be: A UK National and eligible to work in the UK Eligible to obtain and maintain a UK Government DV-level security clearance Essential experience Systems Engineering Test and acceptance of integrated systems Experience across the Engineering Delivery Lifecycle Requirements Management (DOORS/Enterprise Architect etc.) System Design Documentation Desirable experience Systems Modelling (UML/SysML) Defence Industry knowledge of EW systems Coding experience (JavaScript or MATLAB/Simulink) Previous ex-Military experience with EW systems (operator, maintenance, support, or acquisition).Our Electronic Warfare Operations Support Group (EWOS) is made up of around 60+ electronic warfare specialists. From all manner of backgrounds, our engineers, scientists, and ex-military personnel combine their experience to help our customers achieve the true operational potential and help keep their people and platforms safe. Responsible for: Technical solution production at the bid stage Technical solutions detailed in work and product breakdown structures at bid stage Production of engineering management plans Production of sub-contractors SOR / SOW (as required) to support solution delivery Production of use cases that support bid storyboards Identify appropriate tools and processes that support SA delivery and reduce engineering overhead Provision of requirements analysis on assigned projects Provision of requirements management on assigned projects Production of sub system requirement specifications Production of internal functional and non-functional requirements to enable detailed design Production of top-level design and documentation on assigned projects Production of design documentation for Design Reviews Ensuring that solutions are ready to enter design reviews (PDR and CDR) Provision of product owner input into review boards Solutions are ready for review with SA work finalised including but not limited to PDR, CDR, FAT and SAT Ensuring SA tasks are correctly booked and managed in support of the Project Manager Supporting the Software Lead and Test manager with acceptance criteria for each tool requirement Manage the acceptance of the solution internally in MASS and externally to the customer Ensuring toolset roadmaps are produced and maintained Communicate with BD and Tech Sales to ensure customer input is included in toolset roadmaps Support the production and maintenance of a roadmap when allocated responsibility for a toolset Communicating system designs to the Technical Head Management and supervision of small technical teams as required Mentoring of junior engineers Undertake other tasks to support the engineering team where required Comply with Company policies and procedures (including the Business Management System) QUALIFICATIONS / EXPERIENCE Essential: Systems Engineering, Requirements management Test and acceptance of integrated systems Full engineering delivery lifecycle Systems modelling Knowledge of subject matter Degree qualified seven years experience JBRP1_UKTJ
Job Description: Configuration Management Product Owner Salary: London ranging from £60,900 to £90,000 and National from £55,800 to £80,000 Job location: London/Leeds/Edinburgh The team/department This role will be part of the leadership team within Service Operations, as part of the Technology Resilience Division. We play a key role in delivering and governing core ITIL disciplines across Technology. You will work closely with Change management team and the wider Technology teams. What you will be doing (the role) The resource will own the CMDB process and backlog of work, reporting directly to the Service Operations Manager The resource will also be responsible for managing the existing two analyst roles, which will be shared between the closely related CMDB and IT Change disciplines. This flexible model allows for prioritised allocation of analyst resources based on demand from the Product Groups The role will drive the implementation of the CMDB Operating Model for the team, ensuring that the CMDB process, procedures and controls are Embedded and integrated into Service Operations and wider IT Service Management processes. They will chair and take the lead of the CMDB Forum, serving as a central point of coordination for ongoing changes in the CMDB. Additionally, the role will provide support to the Product Groups, assisting them with their CMDB data management responsibilities and offering necessary support to update the CDMB data where needed What you will get from the role? This is a key role that will be fundamental in transforming the CMDB across the FCA at a time of exciting transformation. You will be the CMDB SME for Technology and will be looked to for thought leadership and direction As a data led regulator, the CMDB underpins and enables so many aspects of Technology, this will be your opportunity to bring forward your ideas and experience to help us on that journey The role will give you exposure to a wide audience, including SLT members Enabling you to engage at all levels, building rapport It's important that you can be yourself at the FCA as that's when people are at their best, which is why we have Embedded Psychological Safety to enable you to succeed Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have: We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Proven experience of Configuration Management strategy, design and CMDB data models Line Management Experience with the ability to communicate up to Head of Department (HoD) or equivalent levels Minimum ITIL V3 or ITIL4 Managing Professional intermediate qualification relevant to the role Essential Practical understanding of the processes that are part of the Service Transition life cycle phase Ability of detecting and resolving CMDB and CI data quality issues Experience of multi-supplier Service Delivery Operating Models Excellent communication, conflict resolution skills, and ability to liaise with senior stakeholders, internal customers and suppliers Good understanding of the importance of accurate CMDB data for operational and security purposes Setting configuration management scope and future direction Evidence of using ServiceNow in an operational role and ServiceNow ITOM Discovery and dashboards Experience with advanced reporting tools such as Tableau and Jira for backlog management About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role. Useful information Applications for this role close at 23:59 on 9th May 2024 This role is graded as Technical Specialist - Corporate If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
May 01, 2024
Full time
Job Description: Configuration Management Product Owner Salary: London ranging from £60,900 to £90,000 and National from £55,800 to £80,000 Job location: London/Leeds/Edinburgh The team/department This role will be part of the leadership team within Service Operations, as part of the Technology Resilience Division. We play a key role in delivering and governing core ITIL disciplines across Technology. You will work closely with Change management team and the wider Technology teams. What you will be doing (the role) The resource will own the CMDB process and backlog of work, reporting directly to the Service Operations Manager The resource will also be responsible for managing the existing two analyst roles, which will be shared between the closely related CMDB and IT Change disciplines. This flexible model allows for prioritised allocation of analyst resources based on demand from the Product Groups The role will drive the implementation of the CMDB Operating Model for the team, ensuring that the CMDB process, procedures and controls are Embedded and integrated into Service Operations and wider IT Service Management processes. They will chair and take the lead of the CMDB Forum, serving as a central point of coordination for ongoing changes in the CMDB. Additionally, the role will provide support to the Product Groups, assisting them with their CMDB data management responsibilities and offering necessary support to update the CDMB data where needed What you will get from the role? This is a key role that will be fundamental in transforming the CMDB across the FCA at a time of exciting transformation. You will be the CMDB SME for Technology and will be looked to for thought leadership and direction As a data led regulator, the CMDB underpins and enables so many aspects of Technology, this will be your opportunity to bring forward your ideas and experience to help us on that journey The role will give you exposure to a wide audience, including SLT members Enabling you to engage at all levels, building rapport It's important that you can be yourself at the FCA as that's when people are at their best, which is why we have Embedded Psychological Safety to enable you to succeed Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have: We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Proven experience of Configuration Management strategy, design and CMDB data models Line Management Experience with the ability to communicate up to Head of Department (HoD) or equivalent levels Minimum ITIL V3 or ITIL4 Managing Professional intermediate qualification relevant to the role Essential Practical understanding of the processes that are part of the Service Transition life cycle phase Ability of detecting and resolving CMDB and CI data quality issues Experience of multi-supplier Service Delivery Operating Models Excellent communication, conflict resolution skills, and ability to liaise with senior stakeholders, internal customers and suppliers Good understanding of the importance of accurate CMDB data for operational and security purposes Setting configuration management scope and future direction Evidence of using ServiceNow in an operational role and ServiceNow ITOM Discovery and dashboards Experience with advanced reporting tools such as Tableau and Jira for backlog management About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our technical specialist role. Useful information Applications for this role close at 23:59 on 9th May 2024 This role is graded as Technical Specialist - Corporate If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
It's fun to work in a company where people truly BELIEVE in what they're doing! We welcome candidates for an IT Director for Chubb UK, to be based in London. Working with the Chubb International CIO and partnering with the UK Chief Operating Officers (COO), and respective IT teams, together, you will help ensure the evolution of our technology landscape, building a world-class IT organization. What can you expect: • The opportunity to define and drive technology strategy for Chubb IT in the UK. What you need to have: • IT experience at Director or Head of level. • Demonstrated results in leading and managing large technology transformations for complex, global organizations. • Proven track record of disruptive thinking and innovation within IT. • Experience in contemporary technology and digital transformation. What makes you stand out: • SMCR (Senior Managers and Certification Regime) training and experience. • Proven knowledge of or experience, engaging diverse talent and fostering an inclusive workplace • Demonstrated experience driving significant organizational transformation projects within a large IT function. • Exemplary thought leadership skills, able to build and lead large scale strategic initiatives and manage change. • A strong advocate and thought leader of the agile implementation methodology. • Ability to address the rapidly evolving vulnerability requirements and compliance targets within Chubb, including explicitly addressing GDPR and UK laws/regulations requiring protection systems (people, process, technologies) • Excellent verbal and written communication skills with the ability to present information to senior-level audiences in simple, logical business terms. • Strong knowledge and experience in the London Insurance Market We will rely on you to: • Identify major opportunities to apply leading and emerging technology to enable new growth and performance improvement. • Closely partner with local and regional COO's, CFO's and business leads to outline a multi-year vision for the application portfolio, balancing business growth with technical strategy, including application rationalization to strategic applications and reducing overall technical debt. • Manage operational resilience and cyber posture across the landscape, accountable to the Risk Committee. • Manage multiple inhouse and outsourced development and delivery streams across ambitious change and operational excellence programs. • Partner with central infrastructure teams to drive strategic change programs, whether to remediate technical debt or create efficiencies. • Be the UK lead on all large-scale global change programs, reporting to global leadership on strategy and status. Representing local needs in alignment with global strategy. • Oversee process & control management and alignment to manage risk across IT. Drive security and compliance best practices. • Oversee supplier relationships ensuring adherence to contract and value. • Certified Person for Technology under the FCA Senior Managers Regime. • Establish strong working relationships with MMC CIO and members of the Technology Leadership Team (TLT) What you will be rewarded with: • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary. Chubb is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Chubb serves commercial and individual clients with data driven risk solutions and advisory services. Chubb is a business of Chubb McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Chubb McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Chubb, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit follow us on LinkedIn and Twitter. Chubb McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Chubb McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Chubb McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. JBRP1_UKTJ
May 01, 2024
Full time
It's fun to work in a company where people truly BELIEVE in what they're doing! We welcome candidates for an IT Director for Chubb UK, to be based in London. Working with the Chubb International CIO and partnering with the UK Chief Operating Officers (COO), and respective IT teams, together, you will help ensure the evolution of our technology landscape, building a world-class IT organization. What can you expect: • The opportunity to define and drive technology strategy for Chubb IT in the UK. What you need to have: • IT experience at Director or Head of level. • Demonstrated results in leading and managing large technology transformations for complex, global organizations. • Proven track record of disruptive thinking and innovation within IT. • Experience in contemporary technology and digital transformation. What makes you stand out: • SMCR (Senior Managers and Certification Regime) training and experience. • Proven knowledge of or experience, engaging diverse talent and fostering an inclusive workplace • Demonstrated experience driving significant organizational transformation projects within a large IT function. • Exemplary thought leadership skills, able to build and lead large scale strategic initiatives and manage change. • A strong advocate and thought leader of the agile implementation methodology. • Ability to address the rapidly evolving vulnerability requirements and compliance targets within Chubb, including explicitly addressing GDPR and UK laws/regulations requiring protection systems (people, process, technologies) • Excellent verbal and written communication skills with the ability to present information to senior-level audiences in simple, logical business terms. • Strong knowledge and experience in the London Insurance Market We will rely on you to: • Identify major opportunities to apply leading and emerging technology to enable new growth and performance improvement. • Closely partner with local and regional COO's, CFO's and business leads to outline a multi-year vision for the application portfolio, balancing business growth with technical strategy, including application rationalization to strategic applications and reducing overall technical debt. • Manage operational resilience and cyber posture across the landscape, accountable to the Risk Committee. • Manage multiple inhouse and outsourced development and delivery streams across ambitious change and operational excellence programs. • Partner with central infrastructure teams to drive strategic change programs, whether to remediate technical debt or create efficiencies. • Be the UK lead on all large-scale global change programs, reporting to global leadership on strategy and status. Representing local needs in alignment with global strategy. • Oversee process & control management and alignment to manage risk across IT. Drive security and compliance best practices. • Oversee supplier relationships ensuring adherence to contract and value. • Certified Person for Technology under the FCA Senior Managers Regime. • Establish strong working relationships with MMC CIO and members of the Technology Leadership Team (TLT) What you will be rewarded with: • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary. Chubb is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Chubb serves commercial and individual clients with data driven risk solutions and advisory services. Chubb is a business of Chubb McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Chubb McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Chubb, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit follow us on LinkedIn and Twitter. Chubb McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Chubb McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Chubb McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. JBRP1_UKTJ
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a Technical PMO Manager to work in their team based in Edinburgh (hybrid, 2 days/week on site) for an initial contract length of 9 months. Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Key responsibilities: You will operate as a Senior PMO Manager facing the IT team in a major separation programme. You will be dealing with engineers throughout the course of your work and expected to interface confidently with technical personnel in the standard course of your PMO duties. You will be responsible for overseeing the end-to-end management of IT-related PMO activities throughout the separation process. Additionally you will: Maintain comprehensive documentation of IT separation activities, including project plans, status reports, and documentation of decisions and actions taken. Generate regular reports on project progress, milestones achieved, and key performance indicators. Provide insights and recommendations based on data analysis to support decision-making. Skills and Qualifications: End-to-end programme-level PMO experience at a comparable organisation. Proven experience dealing with engineers/technical teams. Separation programme experience (desirable). Financial services PMO experience (highly desirable). Why Tesco Bank? At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
May 01, 2024
Contractor
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a Technical PMO Manager to work in their team based in Edinburgh (hybrid, 2 days/week on site) for an initial contract length of 9 months. Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Key responsibilities: You will operate as a Senior PMO Manager facing the IT team in a major separation programme. You will be dealing with engineers throughout the course of your work and expected to interface confidently with technical personnel in the standard course of your PMO duties. You will be responsible for overseeing the end-to-end management of IT-related PMO activities throughout the separation process. Additionally you will: Maintain comprehensive documentation of IT separation activities, including project plans, status reports, and documentation of decisions and actions taken. Generate regular reports on project progress, milestones achieved, and key performance indicators. Provide insights and recommendations based on data analysis to support decision-making. Skills and Qualifications: End-to-end programme-level PMO experience at a comparable organisation. Proven experience dealing with engineers/technical teams. Separation programme experience (desirable). Financial services PMO experience (highly desirable). Why Tesco Bank? At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Desktop Support Engineer An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Role Responsibilities (condensed): Offer a high level of technical IT support to a variety of clients at second-line level Ensure incidents are resolved in line with SLAs Escalate any unresolved issues to 3rd Line support Ensure internal documentation is developed and maintained Learning and development; staying up-to-date and expanding your technical knowledge Required experience, skills and knowledge Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems. General user account management; Active Directory, Office 365 etc. Server, virtualisation and storage solutions Cisco Networking - Switches / routers / firewalls VoIP telephony solutions The business provide and support many other technologies - these are the core requirements (full Job Description available) Remuneration: Salary of up to £35,000 PA Excellent employment benefits package and supported learning, development and career progression. Note that this is a hybrid based position. Free parking onsite. (Monday-Friday)
May 01, 2024
Full time
Desktop Support Engineer An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Role Responsibilities (condensed): Offer a high level of technical IT support to a variety of clients at second-line level Ensure incidents are resolved in line with SLAs Escalate any unresolved issues to 3rd Line support Ensure internal documentation is developed and maintained Learning and development; staying up-to-date and expanding your technical knowledge Required experience, skills and knowledge Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems. General user account management; Active Directory, Office 365 etc. Server, virtualisation and storage solutions Cisco Networking - Switches / routers / firewalls VoIP telephony solutions The business provide and support many other technologies - these are the core requirements (full Job Description available) Remuneration: Salary of up to £35,000 PA Excellent employment benefits package and supported learning, development and career progression. Note that this is a hybrid based position. Free parking onsite. (Monday-Friday)
AVAYA DESIGN ENGINEER BRAND NEW PERMANENT JOB OPPORTUNITY AVAILABLE WITHIN A GLOBAL COMPANY FOR A AVAYA DESIGN ENGINEER Permanent job opportunity for a Avaya Design Engineer/Specialist Global company Salary up to £72,000 Hybrid role - London based organisation in an easily accessible location To apply please call / or email WHO WE ARE? We are recruiting a Avaya Design Engineer to work with a Global company London. We support Law Enforcement and other Emergency Services customers across the UK with our products and tools to help keep the UK safe. Due to the nature of the work and the customers, you must be eligible for UK Security Clearance. WHAT WILL THE AVAYA DESIGN ENGINEER BE DOING? You will be working as a pivotal member of a global team providing expertise to support technical solutions within the Avaya Cloud Solution programme. It will be your job to propose secure, reliable and scalable designs. You will work in a customer facing role providing technical consultancy. WE NEED THE AVAYA DESIGN ENGINEER TO HAVE . AACC and Elite Implementation and Call flow design Core Avaya Aura to include Communication Manager, System manager, Session manager, AES/CTI Integration, Media Servers, Media Gateways Avaya Breeze, including IX Workplace Attendant Comprehensive understanding of resiliency and redundancy Avaya SIP/SBC Call recording Integration Certified to ACIS and ACSS in Core and AACC preferable SIP/H323 endpoints TO BE CONSIDERED . Please either apply by clicking online or emailing me directly to For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Dominic Barbet. I look forward to hearing from you. AVAYA DESIGN ENGINEER KEY SKILLS: AVAYA ENGINEER / AVAYA DESIGN ENGINEER / SENIOR AVAYA ENGINEER / PRINCIPAL AVAYA ENGINEER / DESIGN ENGINEER / SENIOR SOFTWARE ENGINEER / SENIOR SOFTWARE DEVELOPER / LEAD SOFTWARE ENGINEER / LEAD SOFTWARE DEVELOPER / SENIOR SOFTWARE DEVELOPER / DV CLEARED / DV CLEARANCE / DEVELOPPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / SC CLEARED / SC CLEARANCE / SECURITY CLEARED / SECURITY CLEARANCE
May 01, 2024
Full time
AVAYA DESIGN ENGINEER BRAND NEW PERMANENT JOB OPPORTUNITY AVAILABLE WITHIN A GLOBAL COMPANY FOR A AVAYA DESIGN ENGINEER Permanent job opportunity for a Avaya Design Engineer/Specialist Global company Salary up to £72,000 Hybrid role - London based organisation in an easily accessible location To apply please call / or email WHO WE ARE? We are recruiting a Avaya Design Engineer to work with a Global company London. We support Law Enforcement and other Emergency Services customers across the UK with our products and tools to help keep the UK safe. Due to the nature of the work and the customers, you must be eligible for UK Security Clearance. WHAT WILL THE AVAYA DESIGN ENGINEER BE DOING? You will be working as a pivotal member of a global team providing expertise to support technical solutions within the Avaya Cloud Solution programme. It will be your job to propose secure, reliable and scalable designs. You will work in a customer facing role providing technical consultancy. WE NEED THE AVAYA DESIGN ENGINEER TO HAVE . AACC and Elite Implementation and Call flow design Core Avaya Aura to include Communication Manager, System manager, Session manager, AES/CTI Integration, Media Servers, Media Gateways Avaya Breeze, including IX Workplace Attendant Comprehensive understanding of resiliency and redundancy Avaya SIP/SBC Call recording Integration Certified to ACIS and ACSS in Core and AACC preferable SIP/H323 endpoints TO BE CONSIDERED . Please either apply by clicking online or emailing me directly to For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Dominic Barbet. I look forward to hearing from you. AVAYA DESIGN ENGINEER KEY SKILLS: AVAYA ENGINEER / AVAYA DESIGN ENGINEER / SENIOR AVAYA ENGINEER / PRINCIPAL AVAYA ENGINEER / DESIGN ENGINEER / SENIOR SOFTWARE ENGINEER / SENIOR SOFTWARE DEVELOPER / LEAD SOFTWARE ENGINEER / LEAD SOFTWARE DEVELOPER / SENIOR SOFTWARE DEVELOPER / DV CLEARED / DV CLEARANCE / DEVELOPPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / SC CLEARED / SC CLEARANCE / SECURITY CLEARED / SECURITY CLEARANCE
This European ERP software author with a head office in London and a technical team based in Eastern Europe. The senior ERP consultant is retiring and there is an opening for an ERP Implementation consultant to join and to take on a senior position within the Professional Service team. The role is fully client facing and covers: Requirements / specification Scoping Workshops Go live Project management of the overall commercial, requirements, creep and quality of the Implementation work. You You will have 5 years ERP Implementation experience on projects up to 200 days . You will be a hands on Implementation consultant, you will have experience of dealing with (difficult/stupid/awkward/annoying) clients and you will know how to get stuff done in and ERP Implementation environment. You will be ambitious, looking for a step up in your career and happy to commit to a long term career. The company have an unusual way of working as they have a team of product managers who deal with each of the modules: Finance Manufacturing Distribution Construction CRM Ecommerce So the consultant role involves liaising with these product managers and also involving them in the meeting with the client. This takes a lot of the work away from the Consultant and allows the product experts to do their bit with minimal fuss. Typically you will work on 2 large projects at once (50-100 days each) and then have a few smaller projects too. The role is fully remote and you will probably need to be on client site one day each quarter, at the most it will be 2 days onsite per month. The projects often have a lot of customisation and it is important that you are able to tell instinctively what is a big bespoke job and what is a small one. This is something you will have picked up working as an ERP Implementation consultant. Of course you can deal with the product managers to establish more details about the bespoke development. This role is to take on the entire ERP project from start to finish, you will be wholly responsible and in charge of the outcome, so this is a role that would suit an experienced ERP consultant with ambition and drive, but also the capacity to think clearly and strategically. Please apply and I'll read your Cv, thanks Jake
May 01, 2024
Full time
This European ERP software author with a head office in London and a technical team based in Eastern Europe. The senior ERP consultant is retiring and there is an opening for an ERP Implementation consultant to join and to take on a senior position within the Professional Service team. The role is fully client facing and covers: Requirements / specification Scoping Workshops Go live Project management of the overall commercial, requirements, creep and quality of the Implementation work. You You will have 5 years ERP Implementation experience on projects up to 200 days . You will be a hands on Implementation consultant, you will have experience of dealing with (difficult/stupid/awkward/annoying) clients and you will know how to get stuff done in and ERP Implementation environment. You will be ambitious, looking for a step up in your career and happy to commit to a long term career. The company have an unusual way of working as they have a team of product managers who deal with each of the modules: Finance Manufacturing Distribution Construction CRM Ecommerce So the consultant role involves liaising with these product managers and also involving them in the meeting with the client. This takes a lot of the work away from the Consultant and allows the product experts to do their bit with minimal fuss. Typically you will work on 2 large projects at once (50-100 days each) and then have a few smaller projects too. The role is fully remote and you will probably need to be on client site one day each quarter, at the most it will be 2 days onsite per month. The projects often have a lot of customisation and it is important that you are able to tell instinctively what is a big bespoke job and what is a small one. This is something you will have picked up working as an ERP Implementation consultant. Of course you can deal with the product managers to establish more details about the bespoke development. This role is to take on the entire ERP project from start to finish, you will be wholly responsible and in charge of the outcome, so this is a role that would suit an experienced ERP consultant with ambition and drive, but also the capacity to think clearly and strategically. Please apply and I'll read your Cv, thanks Jake
Do you have Senior IDT Programme Manager experience, and are you seeking a new contract in Gaydon? Jonathan Lee Recruitment is helping a collaborative company recruit a Senior IDT Programme Manager, and the role comes with an Umbrella rate of £735.84 per day. This is a 12 month contract that is INSIDE IR35. This role requires being on site 3 days a week in Gaydon. Position Description:A Senior IDT Programme Manager and integral member of the IDT Transformation office team, responsible for managing and monitoring complex transformation programmes in a large portfolio containing over 500 initiatives, with a strategic mindset and ability to challenge priorities, design and implement effective programme governance and bring best-in-class methods and techniques to guarantee delivery excellence.Key Responsibilities and Accountabilities Leading the transition from a traditional project management based approaches to a new product-led operating model where the teams are entrusted to resolve customer-centric problems via Lean and Agile practices. Implementing end of end lifecycle management for programmes and products and building a Value Management Office for the IDT organisation whilst working closely with the new formed Enterprise Value Office. Maintain a strategic view over the transformation portfolio, reviewing and developing the framework for implementing cost effective and value driven portfolio epics of the large-scale change, by conceiving, maintaining and communicating a vision of the outcome of the Digital strategy. Planning ahead will be critical so the Digital Transformation office has a cohesive and consolidated view of next priorities, with a mid/longer-term vision. Accountability for overseeing and ensuring the IDT strategy is executed efficiently and remains on target during execution, ensuring benefits are realised. Tracked through the development of a centralised KPI and digitised reporting capability for CIO and IDT Leadership Team. IDT Transformation lead in the broader Enterprise Transformation programme (ReFocus), representing and fully integrating the entire Digital chapter as one of the Enterprise enablers of change Essential Skills, Knowledge and Experience Portfolio Management Board and Director Level Stakeholder Management Financial Acumen Experience working in the IT function within large corporate organisations. Experience leading the management of large scale IT delivery and transformation portfolios. EducationDegree Level Qualification (MBA, Masters).Scaled Agile qualifications and accreditations e.g. SAFeEnhanced ChecksDue to the nature of this role, the individual will be required to undergo further employment checks, including 5 years referencing, Adverse Media Search, Basic Disclosure Sanctions Check, UK Directorship check, Legal Right to Work. To apply for this position please send your CV to Unfortunately we cannot progress candidates who require sponsorship to work in the UK. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 01, 2024
Full time
Do you have Senior IDT Programme Manager experience, and are you seeking a new contract in Gaydon? Jonathan Lee Recruitment is helping a collaborative company recruit a Senior IDT Programme Manager, and the role comes with an Umbrella rate of £735.84 per day. This is a 12 month contract that is INSIDE IR35. This role requires being on site 3 days a week in Gaydon. Position Description:A Senior IDT Programme Manager and integral member of the IDT Transformation office team, responsible for managing and monitoring complex transformation programmes in a large portfolio containing over 500 initiatives, with a strategic mindset and ability to challenge priorities, design and implement effective programme governance and bring best-in-class methods and techniques to guarantee delivery excellence.Key Responsibilities and Accountabilities Leading the transition from a traditional project management based approaches to a new product-led operating model where the teams are entrusted to resolve customer-centric problems via Lean and Agile practices. Implementing end of end lifecycle management for programmes and products and building a Value Management Office for the IDT organisation whilst working closely with the new formed Enterprise Value Office. Maintain a strategic view over the transformation portfolio, reviewing and developing the framework for implementing cost effective and value driven portfolio epics of the large-scale change, by conceiving, maintaining and communicating a vision of the outcome of the Digital strategy. Planning ahead will be critical so the Digital Transformation office has a cohesive and consolidated view of next priorities, with a mid/longer-term vision. Accountability for overseeing and ensuring the IDT strategy is executed efficiently and remains on target during execution, ensuring benefits are realised. Tracked through the development of a centralised KPI and digitised reporting capability for CIO and IDT Leadership Team. IDT Transformation lead in the broader Enterprise Transformation programme (ReFocus), representing and fully integrating the entire Digital chapter as one of the Enterprise enablers of change Essential Skills, Knowledge and Experience Portfolio Management Board and Director Level Stakeholder Management Financial Acumen Experience working in the IT function within large corporate organisations. Experience leading the management of large scale IT delivery and transformation portfolios. EducationDegree Level Qualification (MBA, Masters).Scaled Agile qualifications and accreditations e.g. SAFeEnhanced ChecksDue to the nature of this role, the individual will be required to undergo further employment checks, including 5 years referencing, Adverse Media Search, Basic Disclosure Sanctions Check, UK Directorship check, Legal Right to Work. To apply for this position please send your CV to Unfortunately we cannot progress candidates who require sponsorship to work in the UK. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Lead Integration Engineer - Permanent - Up to 95k plus benefits (based on experience) - London Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL An exciting opportunity to work with a big-name client within the events sector. The client is looking for a highly motivated and eager individual with strong communication skills, to join their team. Location: South West London with hybrid working (3 days on site), must be eligible to work in the UK and be able to come into the office if required. Key Responsibilities: Lead, coach, and oversee a team of developers and analysts to foster their professional growth, enhance productivity, and encourage collaboration. Manage and supervise the team's workflow to ensure prompt delivery and maintain high-quality standards. Drive ownership of integration products, aligning them with business requirements while ensuring technical feasibility. Oversee the entire life cycle of integration products, from conception to retirement, ensuring adherence to quality and performance benchmarks. Ensure efficient development of applications, provide post-implementation support, and continuously evaluate them for enhancements. Collaborate with Business Analysts, Scrum Masters, and Service Delivery Managers to design resilient, scalable, and efficient applications. Responsible for managing procurement processes, including purchase orders for contractors and invoice reconciliation. Thoroughly document all projects for future reference and compliance purposes. Maintain regular communication with leaders from Sales & Marketing, Finance, and IT departments, addressing their requirements and fostering a collaborative atmosphere. Advocate for Agile and DevOps methodologies, participate in Change Advisory Boards (CAB), conduct impact and technology assessments, and contribute to testing and product enhancement initiatives. Effectively plan with all IT teams to ensure alignment and successful execution of company-wide initiatives Key Experience: Demonstrated expertise in integration development and management. Proficient in development and design using a range of technologies including C#, .NET, Visual Studio, Visual Code, .NET Framework, .NET Core, .NET Web APIs, ASP.NET, and ASP.NET MVC. Strong communication skills, capable of collaborating effectively with various internal stakeholders, from technical teams to senior executives. Proactive problem-solving abilities and excellent time management. Skilled in multitasking and working towards long-term objectives. Experience with Cloud Platforms, particularly MS Azure. Familiarity with Salesforce, Pardot, ADvendio, and Workday. Proficiency in using databases such as DBAmp, Azure Data Studio, SQL Management Studio, and Azure SQL. To be considered, please ensure you complete your application on the Computappoint website. Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Lead Integration Engineer - Permanent - Up to 95k plus benefits (based on experience) - London Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL An exciting opportunity to work with a big-name client within the events sector. The client is looking for a highly motivated and eager individual with strong communication skills, to join their team. Location: South West London with hybrid working (3 days on site), must be eligible to work in the UK and be able to come into the office if required. Key Responsibilities: Lead, coach, and oversee a team of developers and analysts to foster their professional growth, enhance productivity, and encourage collaboration. Manage and supervise the team's workflow to ensure prompt delivery and maintain high-quality standards. Drive ownership of integration products, aligning them with business requirements while ensuring technical feasibility. Oversee the entire life cycle of integration products, from conception to retirement, ensuring adherence to quality and performance benchmarks. Ensure efficient development of applications, provide post-implementation support, and continuously evaluate them for enhancements. Collaborate with Business Analysts, Scrum Masters, and Service Delivery Managers to design resilient, scalable, and efficient applications. Responsible for managing procurement processes, including purchase orders for contractors and invoice reconciliation. Thoroughly document all projects for future reference and compliance purposes. Maintain regular communication with leaders from Sales & Marketing, Finance, and IT departments, addressing their requirements and fostering a collaborative atmosphere. Advocate for Agile and DevOps methodologies, participate in Change Advisory Boards (CAB), conduct impact and technology assessments, and contribute to testing and product enhancement initiatives. Effectively plan with all IT teams to ensure alignment and successful execution of company-wide initiatives Key Experience: Demonstrated expertise in integration development and management. Proficient in development and design using a range of technologies including C#, .NET, Visual Studio, Visual Code, .NET Framework, .NET Core, .NET Web APIs, ASP.NET, and ASP.NET MVC. Strong communication skills, capable of collaborating effectively with various internal stakeholders, from technical teams to senior executives. Proactive problem-solving abilities and excellent time management. Skilled in multitasking and working towards long-term objectives. Experience with Cloud Platforms, particularly MS Azure. Familiarity with Salesforce, Pardot, ADvendio, and Workday. Proficiency in using databases such as DBAmp, Azure Data Studio, SQL Management Studio, and Azure SQL. To be considered, please ensure you complete your application on the Computappoint website. Key Skills: C#.Net, Visual Studio, .NET Core, Azure, Azure SQL Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
ELECTRONICS PROJECT MANAGER - INSIDE IR35 - £60 PER HOUR - SC CLEARED - STEVENAGE - 12 MONTHS (VERY LIKELY EXTENSIONS) - SINGLE STAGE INTERVIEW PROCESS Yolk Recruitment are recruiting for an Electronics Project Manager to join our client on an initial 12 month contract working from their major site in Stevenage. As a Senior Technical Project Manager in our team, you'll be at the heart of a successful, motivated group developing innovative solutions to meet complex customer requirements. You will gain knowledge in navigation sensor hardware; in both conventional and cutting-edge technologies and the system trades that shape their development. You will be involved in the strategic growth of a rapidly evolving team and will take a key role in several multi-national research programmes with UK-wide & European travel. What we're looking for from you: We're seeking a dynamic leader with: Proven experience in the development of electronic systems from concept to production A background in complex engineering industries, ideally aerospace or defence Ability to manage and deliver technically challenging work package in accordance with design gates and processes Experience in delivery, cost control and supplier performance A technical management background in a complex engineering industry Ability to lead and manage teams, suppliers and projects Highly organised and process driven individual Confident and assertive with the ability to influence change. An appreciation of electronics, RF and component packaging would be advantageous Appreciation of system design & integration challenges Experience with good systems engineering practices
May 01, 2024
Full time
ELECTRONICS PROJECT MANAGER - INSIDE IR35 - £60 PER HOUR - SC CLEARED - STEVENAGE - 12 MONTHS (VERY LIKELY EXTENSIONS) - SINGLE STAGE INTERVIEW PROCESS Yolk Recruitment are recruiting for an Electronics Project Manager to join our client on an initial 12 month contract working from their major site in Stevenage. As a Senior Technical Project Manager in our team, you'll be at the heart of a successful, motivated group developing innovative solutions to meet complex customer requirements. You will gain knowledge in navigation sensor hardware; in both conventional and cutting-edge technologies and the system trades that shape their development. You will be involved in the strategic growth of a rapidly evolving team and will take a key role in several multi-national research programmes with UK-wide & European travel. What we're looking for from you: We're seeking a dynamic leader with: Proven experience in the development of electronic systems from concept to production A background in complex engineering industries, ideally aerospace or defence Ability to manage and deliver technically challenging work package in accordance with design gates and processes Experience in delivery, cost control and supplier performance A technical management background in a complex engineering industry Ability to lead and manage teams, suppliers and projects Highly organised and process driven individual Confident and assertive with the ability to influence change. An appreciation of electronics, RF and component packaging would be advantageous Appreciation of system design & integration challenges Experience with good systems engineering practices
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
May 01, 2024
Contractor
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Senior Digital Project Manager - £50,000 - Remote I've exclusively partnered with a leading Full Service Digital Agency that is looking for a Senior Digital Project Manager to join their website experience team. The Role: Senior Digital Project Manager As the Senior Digital Project Manager sitting in the team that designs and builds outstanding websites, you will be responsible for the oversight and management of retained and bespoke project work in a client-facing position. You should have experience in successfully managing and delivering multiple projects - web, SEO and/or analytics - concurrently through the full delivery lifecycle in a typical agency fashion. You should expect to manage, give or take, 6 projects/clients at any one time. You will oversee a team of 5 Developers - you will lead morning briefing sessions to set priorities, share tasks, set expectations and be a confident leader that the team can trust and work effectively with. You will also work across departments as part of a full-service web agency team, i.e. SEO, analytics. This role will have a strong client-focus; you should be able to effectively build productive relationships with clients and colleagues and be comfortable leading on pitches for new business, identifying opportunities to up-sell, creating the technical and commercial proposals and whilst maintaining strong communication with clients throughout. Key responsibilities: Managing the day-to-day tasks for a team of developers and designers Creating project briefs with clients by scoping their needs and translating these into project plans Leading on new business pitches, client calls and creating technical & commercial proposals Effectively managing conversion rate optimisation strategies - using CRO tools to analyse and report on experiment performance Testing new website pages/journeys before deployment Delivering monthly reviews for internal and external reporting Required skills & experience: Proven experience as a Digital Project Manager with experience of successfully delivering web/digital projects in an agency setting Proven experience working with platforms, managing developers & working on website projects, SEO or analytics Confident in managing forecasts, budgets, PO's and billing processes Experience with scheduling and project management software such as Trello, Teamwork Waterfall and Agile methodology experience Strong understanding and experience of CRO and A/B Testing best practices Experienced using the Adobe Creative Cloud or Figma Commercially minded - always seeking out opportunities to grow and upsell accounts A confident communicator that is passionate about the client-experience Be ambitious - there are plenty of opportunities for you to grow your career within the agency so you must be driven, ambitious and truly care about your work The Company: They're an ambitious agency that have gained a strong client base across various industries including Charity, eCommerce, FMCG & Financial Services, by proving themselves as a go-to for all things digital. What's in it for you? Salary up to £50,000 - depending on experience. Remote - annual team meet-up Free parking for when you are required to visit the office Employee discount scheme & gym membership Access to EAP Interviews are commencing immediately so apply now to find out more.
May 01, 2024
Full time
Senior Digital Project Manager - £50,000 - Remote I've exclusively partnered with a leading Full Service Digital Agency that is looking for a Senior Digital Project Manager to join their website experience team. The Role: Senior Digital Project Manager As the Senior Digital Project Manager sitting in the team that designs and builds outstanding websites, you will be responsible for the oversight and management of retained and bespoke project work in a client-facing position. You should have experience in successfully managing and delivering multiple projects - web, SEO and/or analytics - concurrently through the full delivery lifecycle in a typical agency fashion. You should expect to manage, give or take, 6 projects/clients at any one time. You will oversee a team of 5 Developers - you will lead morning briefing sessions to set priorities, share tasks, set expectations and be a confident leader that the team can trust and work effectively with. You will also work across departments as part of a full-service web agency team, i.e. SEO, analytics. This role will have a strong client-focus; you should be able to effectively build productive relationships with clients and colleagues and be comfortable leading on pitches for new business, identifying opportunities to up-sell, creating the technical and commercial proposals and whilst maintaining strong communication with clients throughout. Key responsibilities: Managing the day-to-day tasks for a team of developers and designers Creating project briefs with clients by scoping their needs and translating these into project plans Leading on new business pitches, client calls and creating technical & commercial proposals Effectively managing conversion rate optimisation strategies - using CRO tools to analyse and report on experiment performance Testing new website pages/journeys before deployment Delivering monthly reviews for internal and external reporting Required skills & experience: Proven experience as a Digital Project Manager with experience of successfully delivering web/digital projects in an agency setting Proven experience working with platforms, managing developers & working on website projects, SEO or analytics Confident in managing forecasts, budgets, PO's and billing processes Experience with scheduling and project management software such as Trello, Teamwork Waterfall and Agile methodology experience Strong understanding and experience of CRO and A/B Testing best practices Experienced using the Adobe Creative Cloud or Figma Commercially minded - always seeking out opportunities to grow and upsell accounts A confident communicator that is passionate about the client-experience Be ambitious - there are plenty of opportunities for you to grow your career within the agency so you must be driven, ambitious and truly care about your work The Company: They're an ambitious agency that have gained a strong client base across various industries including Charity, eCommerce, FMCG & Financial Services, by proving themselves as a go-to for all things digital. What's in it for you? Salary up to £50,000 - depending on experience. Remote - annual team meet-up Free parking for when you are required to visit the office Employee discount scheme & gym membership Access to EAP Interviews are commencing immediately so apply now to find out more.
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The purpose of this role is to support and lead components of the project team in the role of a senior business analyst. The Senior Business Analyst will be responsible for the successful delivery of key analytical deliverables such as the analysis needed for a business case, the business and technical requirements specifications, change management and the testing alignment needed to deliver on the relevant project / workstream objectives. The output of the workstream will feed directly into the overall so will require close co-operation with the leaders of those workstreams. The Senior Business Analyst will need to take both a people and technical leadership role on the project, supporting the project manager in delivery and senior stakeholder engagement. Further, being considered an expert in analysis tools and techniques as well as mentoring team members in the delivery of high-quality business analysis outcomes. Key responsibilities for this role: Provide leadership to the BAs on the programme, assisting with work allocation, quality assurance and being the first point of call for escalations regarding the analysis work components. Support the development of a business case and associated operating model for a project/programme or portfolio. Support the Project/Programme Manager in defining the benefits definition and associated realisation management. Produce requirements (including epics and user stories), perform interviews, analysis documents, run workshops (at a strategic level that includes complex business problems) define or record business process, prototyping scenarios, data analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal parties to analyse information needs, functional requirements, existing capabilities and feasibility, with the objective of delivering a clear implementation framework. Be a self-starter who can work independently and with users to define concepts and under direction of the project /programme manager. Drive and challenge project team members on their assumptions of how they will successfully execute their plans. Leverage strong analytical skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements. Collaborate with implementation teams and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Ensure that technology build is completed to specifications, and drives testing of system elements of the operating model. Compile key external facing documents such as Service Level Agreements and work with the external managers to manage and review 3rd party analysis deliverables, focusing on quality and relevance to the project. Work with the product business teams to lead operational readiness. Ensure that there is a plan and that business is ready to adopt the new solution. Ensure the overall solution is valid and is in accordance to the agreed objectives and expectations set by the project and programme. Align the test planning with the test and project manager. Take responsibility for training documentation preparation. Key Skills, Competencies & Experience: Skills and Competencies Ability to engage both business and technology stakeholders, to C-suite and executive level. Ability to drive the strategic business and technical requirements definition across large projects and programmes. Strong facilitation skills to elicit information from key stakeholders internally and externally. Ability to tailor and present complex data to different stakeholders. Confident and effective communicator (both written and verbal) across all levels of the organisation. Passionate about developing a work environment that embraces and values diversity. Well-developed understanding and practical application of business feasibility assessments. Deep understanding of business analysis tools, techniques and standards to drive the highest quality user documentation, impact assessments and cost benefits analysis. Advanced process mapping and design skills, including facilitation of process improvement. Ability to expertly apply multiple approaches and techniques, in order to lead data analysis. Creative thinking to contribute to the overall solution design. Proven and demonstrable analytical and problem-solving skills essential, with the ability to think laterally and generate creative solutions. Ability to identify benefits and support their realisation. Ability to align business solution outcomes to overall corporate strategy requirements. Excellent MS Office skills, particularly with MS Excel and Visio. Advanced knowledge of Agile and associated ceremonies. Excellent organisational and prioritisation skills with a keen attention to detail and ability to manage multiple deliverables, with complexity. Ability to support the test strategy to ensure alignment to project and programme outcomes. Support the system training and change management strategy. Strong risk mindset to support the project manager in risk identification and mitigation proposals. Experience: Highly experienced BA with proven track record in successful delivery Proactive and delivery focused with excellent communication skills. Transformation and project delivery experience We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
May 01, 2024
Full time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The purpose of this role is to support and lead components of the project team in the role of a senior business analyst. The Senior Business Analyst will be responsible for the successful delivery of key analytical deliverables such as the analysis needed for a business case, the business and technical requirements specifications, change management and the testing alignment needed to deliver on the relevant project / workstream objectives. The output of the workstream will feed directly into the overall so will require close co-operation with the leaders of those workstreams. The Senior Business Analyst will need to take both a people and technical leadership role on the project, supporting the project manager in delivery and senior stakeholder engagement. Further, being considered an expert in analysis tools and techniques as well as mentoring team members in the delivery of high-quality business analysis outcomes. Key responsibilities for this role: Provide leadership to the BAs on the programme, assisting with work allocation, quality assurance and being the first point of call for escalations regarding the analysis work components. Support the development of a business case and associated operating model for a project/programme or portfolio. Support the Project/Programme Manager in defining the benefits definition and associated realisation management. Produce requirements (including epics and user stories), perform interviews, analysis documents, run workshops (at a strategic level that includes complex business problems) define or record business process, prototyping scenarios, data analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal parties to analyse information needs, functional requirements, existing capabilities and feasibility, with the objective of delivering a clear implementation framework. Be a self-starter who can work independently and with users to define concepts and under direction of the project /programme manager. Drive and challenge project team members on their assumptions of how they will successfully execute their plans. Leverage strong analytical skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements. Collaborate with implementation teams and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Ensure that technology build is completed to specifications, and drives testing of system elements of the operating model. Compile key external facing documents such as Service Level Agreements and work with the external managers to manage and review 3rd party analysis deliverables, focusing on quality and relevance to the project. Work with the product business teams to lead operational readiness. Ensure that there is a plan and that business is ready to adopt the new solution. Ensure the overall solution is valid and is in accordance to the agreed objectives and expectations set by the project and programme. Align the test planning with the test and project manager. Take responsibility for training documentation preparation. Key Skills, Competencies & Experience: Skills and Competencies Ability to engage both business and technology stakeholders, to C-suite and executive level. Ability to drive the strategic business and technical requirements definition across large projects and programmes. Strong facilitation skills to elicit information from key stakeholders internally and externally. Ability to tailor and present complex data to different stakeholders. Confident and effective communicator (both written and verbal) across all levels of the organisation. Passionate about developing a work environment that embraces and values diversity. Well-developed understanding and practical application of business feasibility assessments. Deep understanding of business analysis tools, techniques and standards to drive the highest quality user documentation, impact assessments and cost benefits analysis. Advanced process mapping and design skills, including facilitation of process improvement. Ability to expertly apply multiple approaches and techniques, in order to lead data analysis. Creative thinking to contribute to the overall solution design. Proven and demonstrable analytical and problem-solving skills essential, with the ability to think laterally and generate creative solutions. Ability to identify benefits and support their realisation. Ability to align business solution outcomes to overall corporate strategy requirements. Excellent MS Office skills, particularly with MS Excel and Visio. Advanced knowledge of Agile and associated ceremonies. Excellent organisational and prioritisation skills with a keen attention to detail and ability to manage multiple deliverables, with complexity. Ability to support the test strategy to ensure alignment to project and programme outcomes. Support the system training and change management strategy. Strong risk mindset to support the project manager in risk identification and mitigation proposals. Experience: Highly experienced BA with proven track record in successful delivery Proactive and delivery focused with excellent communication skills. Transformation and project delivery experience We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
We are working with an NHS organisation who are seeking to appoint an Interim Senior Information Analyst. The role will start ASAP and will be for 3 months initially. The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions. This is an interim role that falls under the Workforce Alliance Framework and should be expected to be remunerated at a c£200 day rate. Key responsibilities will include: Provide and develop comprehensive Performance Management, Database Interrogation and Analytical Information Services that meet current and future needs for the organisation; Scoping, producing, and presenting analysis to key stakeholders, both internal and external alike, ensuring high quality and accuracy of all analyses and reports; Provide Business and Operational Information and Performance monitoring reports which will meet the requirements of the organisation; Assist senior management in the provision of subject matter expert advice to help managers interpret and analyse data to meet the needs of the organisation; Support senior management on the provision of timely and relevant analysis, modelling and database interrogation; Contribute to the scheduled production of activity analysis and information for inclusion within Board reports; Deliver Performance Management Information showing achievements against the Operating Framework. The ideal candidate will have: Digital or Mathematical qualification to degree level and/or equivalent experience in Information Management within an NHS healthcare setting; The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions; Communicating complex information to a range of audiences, both verbally and electronically. If you are interested in this role, please email Toni Coates with your latest CV included, along with your availability and expected rate in line with the above. If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client s requirements for this specific role.
May 01, 2024
Seasonal
We are working with an NHS organisation who are seeking to appoint an Interim Senior Information Analyst. The role will start ASAP and will be for 3 months initially. The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions. This is an interim role that falls under the Workforce Alliance Framework and should be expected to be remunerated at a c£200 day rate. Key responsibilities will include: Provide and develop comprehensive Performance Management, Database Interrogation and Analytical Information Services that meet current and future needs for the organisation; Scoping, producing, and presenting analysis to key stakeholders, both internal and external alike, ensuring high quality and accuracy of all analyses and reports; Provide Business and Operational Information and Performance monitoring reports which will meet the requirements of the organisation; Assist senior management in the provision of subject matter expert advice to help managers interpret and analyse data to meet the needs of the organisation; Support senior management on the provision of timely and relevant analysis, modelling and database interrogation; Contribute to the scheduled production of activity analysis and information for inclusion within Board reports; Deliver Performance Management Information showing achievements against the Operating Framework. The ideal candidate will have: Digital or Mathematical qualification to degree level and/or equivalent experience in Information Management within an NHS healthcare setting; The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions; Communicating complex information to a range of audiences, both verbally and electronically. If you are interested in this role, please email Toni Coates with your latest CV included, along with your availability and expected rate in line with the above. If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client s requirements for this specific role.
Software Developer Flexible Remote Working - WFH Anywhere in the UK 36,024 - 81,857 DOE p/a + Excellent Benefits Highly Respected and Innovative Employer Are you a Software Developer seeking a new opportunity that allows you to work remotely from anywhere in the UK? Our highly respected client, known for their commitment to diversity and inclusion, is looking to hire up to five Developers (from junior to senior, and technical lead levels) to join their team. Salaries start from 36k and go up to 81.5k depending on your level of experience, alongside an excellent benefits package. You will join a diverse team that works on an innovative open-source software that delivers analysis across more than 58 million NHS records. Depending on your level of experience you may be designing and implementing essential features, or could be mentoring teammates and shaping technical strategies. Tech Stack: Python, Django, JavaScript, React, Docker, Postgres, SQLite, HTML, CSS, HTMX, R Opportunities at all levels (graduate, junior, senior, tech lead) hence the wide salary bands Candidates at junior levels should possess STEM academic qualifications, together with confidence in coding Candidates a mid to senior level should have robust coding experience in the above tech stack Candidates as tech lead level should have experience leading development teams These opportunities are fully remote and open to candidates living anywhere in the British Isles. Unfortunately we cannot accept applications from candidates who require visa sponsorship. Our client is dedicated to fostering an inclusive and supportive workplace culture, where every individual's voice is not only heard but also valued. They provide a competitive salaries complemented by a comprehensive benefits package. Flexible working arrangements are available to promote a healthy work-life balance. Moreover, they are deeply committed to diversity and inclusion, offering ample opportunities for professional growth and career advancement. Within their supportive and collaborative team environment, your contributions are not only recognised but also greatly appreciated. If you're ready to make a positive impact and contribute to meaningful change, we encourage you to apply for this full-time remote Product Manager role. We welcome applications from candidates of all backgrounds and experiences. Please contact Deerfoot IT Recruitment today to learn more. Deerfoot IT Resources Ltd is committed to equal employment opportunities and diversity. We operate on a merit-based recruitment system and welcome applications from individuals of all genders, ethnicities, backgrounds, and abilities. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is also a climate-action workforce in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Software Developer Flexible Remote Working - WFH Anywhere in the UK 36,024 - 81,857 DOE p/a + Excellent Benefits Highly Respected and Innovative Employer Are you a Software Developer seeking a new opportunity that allows you to work remotely from anywhere in the UK? Our highly respected client, known for their commitment to diversity and inclusion, is looking to hire up to five Developers (from junior to senior, and technical lead levels) to join their team. Salaries start from 36k and go up to 81.5k depending on your level of experience, alongside an excellent benefits package. You will join a diverse team that works on an innovative open-source software that delivers analysis across more than 58 million NHS records. Depending on your level of experience you may be designing and implementing essential features, or could be mentoring teammates and shaping technical strategies. Tech Stack: Python, Django, JavaScript, React, Docker, Postgres, SQLite, HTML, CSS, HTMX, R Opportunities at all levels (graduate, junior, senior, tech lead) hence the wide salary bands Candidates at junior levels should possess STEM academic qualifications, together with confidence in coding Candidates a mid to senior level should have robust coding experience in the above tech stack Candidates as tech lead level should have experience leading development teams These opportunities are fully remote and open to candidates living anywhere in the British Isles. Unfortunately we cannot accept applications from candidates who require visa sponsorship. Our client is dedicated to fostering an inclusive and supportive workplace culture, where every individual's voice is not only heard but also valued. They provide a competitive salaries complemented by a comprehensive benefits package. Flexible working arrangements are available to promote a healthy work-life balance. Moreover, they are deeply committed to diversity and inclusion, offering ample opportunities for professional growth and career advancement. Within their supportive and collaborative team environment, your contributions are not only recognised but also greatly appreciated. If you're ready to make a positive impact and contribute to meaningful change, we encourage you to apply for this full-time remote Product Manager role. We welcome applications from candidates of all backgrounds and experiences. Please contact Deerfoot IT Recruitment today to learn more. Deerfoot IT Resources Ltd is committed to equal employment opportunities and diversity. We operate on a merit-based recruitment system and welcome applications from individuals of all genders, ethnicities, backgrounds, and abilities. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is also a climate-action workforce in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Infrastructure Team Lead / Hands on Infrastructure Manager We are hiring a hands on Infrastructure team lead for a large facilities business spanning the UK. This is a permanent position, on a hybrid basis (1-2 days p/wk in central Essex) and paying £65-70k basic + bonus and good benefits. You will be responsible for managing a small team of Infrastructure Engineers, as well as being the lead Infrastructure engineer and will be involved in technical direction and technical architecture along with the senior management. You will have significant experience in supporting on prem MS environments, with skills in MS Server and Hyper-V, along with commercial experience of cloud migration and implement of Azure. The company are going through a significant period of transformation so there are lots of interesting projects to lead and the opportunity to make a real impact on the direction and success of the infrastructure estate. If you have experience in DR implementation, production clusters or backup and recovery solutions this would be advantageous. The business are hiring now so if you have the technical expertise and management experience and looking for a new long term venture with plenty of scope and project work, please get in touch ASAP.
May 01, 2024
Full time
Infrastructure Team Lead / Hands on Infrastructure Manager We are hiring a hands on Infrastructure team lead for a large facilities business spanning the UK. This is a permanent position, on a hybrid basis (1-2 days p/wk in central Essex) and paying £65-70k basic + bonus and good benefits. You will be responsible for managing a small team of Infrastructure Engineers, as well as being the lead Infrastructure engineer and will be involved in technical direction and technical architecture along with the senior management. You will have significant experience in supporting on prem MS environments, with skills in MS Server and Hyper-V, along with commercial experience of cloud migration and implement of Azure. The company are going through a significant period of transformation so there are lots of interesting projects to lead and the opportunity to make a real impact on the direction and success of the infrastructure estate. If you have experience in DR implementation, production clusters or backup and recovery solutions this would be advantageous. The business are hiring now so if you have the technical expertise and management experience and looking for a new long term venture with plenty of scope and project work, please get in touch ASAP.
About the role As a Managing Implementation Consultant you'll be responsible for leading, coaching and delivering implementation and consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You'll be a subject matter expert in Zellis processes and solutions and must have excellent stakeholder management and relationship building skills. You may lead delivery directly or will work closely with the Project or Programme Manager and other Implementation Consultants. As well as this, you'll manage a pool of Consultants and be instrumental in supporting, coaching and mentoring them to support their skills and career development. This role may require regular travel, often overnight or for extended periods of time, both to customer locations and Zellis or partner offices. In this role your key responsibilities will include: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services. Delivery of tasks against the agreed project plan and scope, following the Zellis standard project implementation methodology. Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria. Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place, including successful transition into live operations. Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the implementation Project or Programme Manager (or Zellis senior leader) in a timely fashion. Acting as a coach and mentor to other Consultants to help develop their skills and career development paths, including performance management of individuals and managing against team KPIs and objectives (i.e. engagement, chargeability, recruitment, lead times etc). Proactively and reactively resourcing delivery against the required customer demand, including looking ahead at demand to build and scale the team to meeting revenue, chargeability and lead time targets. Maintaining and enhancing the implementation asset library and continuing to drive continuous improvement activities to improve service, skills and customer satisfaction levels. Skills & experience Experience delivering on medium-large scale implementation, software, advisory or managed services within HR & Payroll for customers with medium-large scale employee volumes (over 10,000 EEs and £300k budgets). Expertise in core skills, and proficient in wider range of technical skills, including main feature functions, setup and configuration in ResourceLink, MyView and Zellis HCM Cloud; ZIP APIs, connectors and integration methods, system & health reviews. Expertise at data migration and loading for complex data structures; Expertise at master data and payroll reconciliation for complex employee payroll data, gross-to-net calculations and associated outputs. Proficiency in relevant technical skills (e.g. solution design and troubleshooting standard pay element formulae, service conditions, leave management schemes, etc). Overseeing self and others; plans, schedules and delivers work to meet given objectives, outcomes and KPIs. Determines, applies and advises appropriate methods, tools, applications and processes (leading continuous improvement of standard operating processes). Partners, consults and facilitates appropriate collaboration between senior stakeholders, including C-Suite level (internally and externally). Follows an expert approach to identifying and resolving business and reputationally impacting risks and issues. Owns root cause analysis for risks and issues. Acts as a point of escalation, managing difficult conversations for senior stakeholders, including C-Suite level. Defining, alongside the Service Line leads, the approach and playbook to problem resolution and solution design. This role will have people leadership skills, including: Managing people performance, development and retention risks. Proactively cascading knowledge; Consuming new product / service capabilities in teams. Managing resource chargeability. Driving team to achieve targets, including SLAs, KPIs and successful outcomes. Owning and driving team eNPS. Leading multi-disciplinary teams, including outside of knowledge expertise. Taking the initiative in identifying your own and supporting team members appropriate development opportunities. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: - A competitive base salary, plus cash car allowance. - 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. - Private medical insurance. - Life assurance 4x salary. - Enhanced pension scheme with company contributions up to 8.5%. - A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 01, 2024
Full time
About the role As a Managing Implementation Consultant you'll be responsible for leading, coaching and delivering implementation and consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You'll be a subject matter expert in Zellis processes and solutions and must have excellent stakeholder management and relationship building skills. You may lead delivery directly or will work closely with the Project or Programme Manager and other Implementation Consultants. As well as this, you'll manage a pool of Consultants and be instrumental in supporting, coaching and mentoring them to support their skills and career development. This role may require regular travel, often overnight or for extended periods of time, both to customer locations and Zellis or partner offices. In this role your key responsibilities will include: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services. Delivery of tasks against the agreed project plan and scope, following the Zellis standard project implementation methodology. Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria. Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place, including successful transition into live operations. Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the implementation Project or Programme Manager (or Zellis senior leader) in a timely fashion. Acting as a coach and mentor to other Consultants to help develop their skills and career development paths, including performance management of individuals and managing against team KPIs and objectives (i.e. engagement, chargeability, recruitment, lead times etc). Proactively and reactively resourcing delivery against the required customer demand, including looking ahead at demand to build and scale the team to meeting revenue, chargeability and lead time targets. Maintaining and enhancing the implementation asset library and continuing to drive continuous improvement activities to improve service, skills and customer satisfaction levels. Skills & experience Experience delivering on medium-large scale implementation, software, advisory or managed services within HR & Payroll for customers with medium-large scale employee volumes (over 10,000 EEs and £300k budgets). Expertise in core skills, and proficient in wider range of technical skills, including main feature functions, setup and configuration in ResourceLink, MyView and Zellis HCM Cloud; ZIP APIs, connectors and integration methods, system & health reviews. Expertise at data migration and loading for complex data structures; Expertise at master data and payroll reconciliation for complex employee payroll data, gross-to-net calculations and associated outputs. Proficiency in relevant technical skills (e.g. solution design and troubleshooting standard pay element formulae, service conditions, leave management schemes, etc). Overseeing self and others; plans, schedules and delivers work to meet given objectives, outcomes and KPIs. Determines, applies and advises appropriate methods, tools, applications and processes (leading continuous improvement of standard operating processes). Partners, consults and facilitates appropriate collaboration between senior stakeholders, including C-Suite level (internally and externally). Follows an expert approach to identifying and resolving business and reputationally impacting risks and issues. Owns root cause analysis for risks and issues. Acts as a point of escalation, managing difficult conversations for senior stakeholders, including C-Suite level. Defining, alongside the Service Line leads, the approach and playbook to problem resolution and solution design. This role will have people leadership skills, including: Managing people performance, development and retention risks. Proactively cascading knowledge; Consuming new product / service capabilities in teams. Managing resource chargeability. Driving team to achieve targets, including SLAs, KPIs and successful outcomes. Owning and driving team eNPS. Leading multi-disciplinary teams, including outside of knowledge expertise. Taking the initiative in identifying your own and supporting team members appropriate development opportunities. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: - A competitive base salary, plus cash car allowance. - 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. - Private medical insurance. - Life assurance 4x salary. - Enhanced pension scheme with company contributions up to 8.5%. - A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.