Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Lead the strategy and implementation of security measures, ensuring a secure IT environment and compliance with Cyber Essentials+ and ISO 27001. While this role is within the technology function, the ideal candidate should be self-motivated and proactive in enhancing security throughout the organisation, evaluating maturity, setting priorities, and recommending necessary changes. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements. Description Duties & Responsibilities: This role will encompass a range of responsibilities including but not limited to: Information Security Policy and Standard definition and rollout to align CSL with relevant industry frameworksand certifications. Ensure compliance and adherence to the standards leading to successful external audit outcomes whilstdriving continuous improvement within the business through internal audit and other collaborativeengagement across tech and the business overall. Champion and drive Information Security Awareness and education company wide. Ensure the confidentiality, integrity and accessibility of our customer supporting and internal IT infrastructure& systems in line with business requirements and best practice. Work with IT engineers to ensure operational controls are in place supporting the standards and policies andwith Cyber Security Engineers that detection and response capability is in place and effective. Respond rapidly to IT security incidents managing both our internal response as well as any required externalparties including digital forensics and/or regulatory bodies to ensure the investigation, containment,remediation and reporting of security events are handled effectively and appropriately. Lead and manage IT change projects and initiatives as relevant to Information Security such as penetrationtesting activity, vulnerability scanning and remediation, identity and access enhancements and other projectsto eliminate gaps to the standard, drive improvement or as a consequence of a decision to mitigate risk. Engage with the technology leadership team to embed secure by design practices into change projects toensure the outcomes and deliveries of those teams have tackled the relevant security and availability relatednon-functional requirements. Ensure systems and data are recoverable in line with business RPO and RTO goals, and work with theleadership team to define them if required. Establish and manage a Governance, Risk and compliance framework that ensures that appropriate input iscaptured, reported upon and followed up on in order to ensure risks are actively managed. Support CSL new business acquisition / sales through leading with new and existing accounts on informationsecurity topics as part of the pre-sales engagements. Ensure CSLs successful transition from ISO 27001:2013 to ISO 27001:2022 and ongoing maintenance of thecertification. Profile Key Skills & Qualifications Sought: ISO 27001 Lead Auditor CISSP - Certified Information Systems Security Professional Experience working with public cloud and an understanding of the toolsets they provide for governance andcompliance Hands on experience with SIEM, Cloud Vendor compliance tools, EDR/XDR and other anomaly detectioncapability. ITIL v3 Foundation or greater Cisco Network and Security Products e.g firepower, routers, duo etc. Encryption fundamentals including HTTPS, SSL, AES-256, PGP Secure system maintenance including requirements for patching and recoverability Solid knowledge and experience of information security principles, frameworks and standards such as ISO27001, NIST, GDPR, Cyber Essentials+ and SOC2 Job Offer 25 days holiday, increasing with service Annual bonus and salary review Free on site parking
May 01, 2024
Full time
Lead the strategy and implementation of security measures, ensuring a secure IT environment and compliance with Cyber Essentials+ and ISO 27001. While this role is within the technology function, the ideal candidate should be self-motivated and proactive in enhancing security throughout the organisation, evaluating maturity, setting priorities, and recommending necessary changes. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements. Description Duties & Responsibilities: This role will encompass a range of responsibilities including but not limited to: Information Security Policy and Standard definition and rollout to align CSL with relevant industry frameworksand certifications. Ensure compliance and adherence to the standards leading to successful external audit outcomes whilstdriving continuous improvement within the business through internal audit and other collaborativeengagement across tech and the business overall. Champion and drive Information Security Awareness and education company wide. Ensure the confidentiality, integrity and accessibility of our customer supporting and internal IT infrastructure& systems in line with business requirements and best practice. Work with IT engineers to ensure operational controls are in place supporting the standards and policies andwith Cyber Security Engineers that detection and response capability is in place and effective. Respond rapidly to IT security incidents managing both our internal response as well as any required externalparties including digital forensics and/or regulatory bodies to ensure the investigation, containment,remediation and reporting of security events are handled effectively and appropriately. Lead and manage IT change projects and initiatives as relevant to Information Security such as penetrationtesting activity, vulnerability scanning and remediation, identity and access enhancements and other projectsto eliminate gaps to the standard, drive improvement or as a consequence of a decision to mitigate risk. Engage with the technology leadership team to embed secure by design practices into change projects toensure the outcomes and deliveries of those teams have tackled the relevant security and availability relatednon-functional requirements. Ensure systems and data are recoverable in line with business RPO and RTO goals, and work with theleadership team to define them if required. Establish and manage a Governance, Risk and compliance framework that ensures that appropriate input iscaptured, reported upon and followed up on in order to ensure risks are actively managed. Support CSL new business acquisition / sales through leading with new and existing accounts on informationsecurity topics as part of the pre-sales engagements. Ensure CSLs successful transition from ISO 27001:2013 to ISO 27001:2022 and ongoing maintenance of thecertification. Profile Key Skills & Qualifications Sought: ISO 27001 Lead Auditor CISSP - Certified Information Systems Security Professional Experience working with public cloud and an understanding of the toolsets they provide for governance andcompliance Hands on experience with SIEM, Cloud Vendor compliance tools, EDR/XDR and other anomaly detectioncapability. ITIL v3 Foundation or greater Cisco Network and Security Products e.g firepower, routers, duo etc. Encryption fundamentals including HTTPS, SSL, AES-256, PGP Secure system maintenance including requirements for patching and recoverability Solid knowledge and experience of information security principles, frameworks and standards such as ISO27001, NIST, GDPR, Cyber Essentials+ and SOC2 Job Offer 25 days holiday, increasing with service Annual bonus and salary review Free on site parking
An innovative industrial technology company who provide industries with tools and insights to make better decisions across production, safety and environmental benefits are looking to add a Senior Embedded Software Engineer to the team! What they do With a head count of nearly 400 people globally, they build unique and specialised detection, diagnostic and measurement solutions that companies all over the world will benefit from. Services include specialist scanning technology, advanced nucleonic instrumentation, subsea technologies plus many more and over the years these products have saved businesses billions! The Team You'll work as part of a cross functional team which is made up of other Embedded specialists, Hardware Engineers, Software Developers, Product owners and Development Managers. You'll have the opportunity to refine your craft further whilst being offered the chance to cross train and learn new skills if desired. The role will offer you the chance to stay up to date with current and emerging trends in Embedded Engineering including code compliance and industry regulations. You'll need commercial experience with : Working with resource constrained microcontrollers (e.g. ARM Cortex-M, Microchip PIC, Atmel AVR) Developing modular software in C for bare metal and with an RTOS (e.g. FreeRTOS, ThreadX, Zephr RTOS) and use of RTOS primitives (e.g. Tasks, Queues, Mutexes, Semaphores) Interrupts, clock systems and interfacing with memory mapped peripherals Using and writing drivers for common MCU interfaces (e.g. GPIO, USART, SPI, I2C, USB, Ethernet) Reading electronic schematics and component datasheets Desirable experience : 32-bit ARM Cortex-M3, M4F, M7 MCUs from Microchip FreeRTOS Git version control Complying with MISRA C Industrial protocols such as Modbus, HART, Foundation Fieldbus, Profibus Ethernet protocols such as HTTP, NTP Troubleshooting using standard lab equipment (e.g. oscilloscope, logic analyser) Testing (unit, integration and system) Agile development methodologies EDA tools (e.g. Altium) Functional Safety (IEC 61508) lifecycles Electronics engineering or computer science degree or other relevant qualification and experience Naturally technical experience is important as it is for any software development role you will not be hired in isolation of your tech skills. Drive, ambition and a good attitude are qualities that hold value. Working benefits Annual pay reviews / increases 25 days Holidays plus Bank Holidays 5% Pension Scheme Up to 14% Bonus Life insurance Income protection Onsite café, gym, wellness room Flexible working hours Health plan Free parking Above industry standard sick pay cover Interview process / Application process You must be eligible to work in the UK, sponsorship is not offered. 2 stage interview, 1 teams call with Head of Engineering over teams and if successful followed by a face to face where you'll meet the CTO and Head of Talent. Next Steps? If you would like to know anything more about this role or even just want to hear what other Embedded Software Engineer positions I have that may also be a good match for you then give me a shout on /catch me on LinkedIn " Jessica Blackburn"
May 01, 2024
Full time
An innovative industrial technology company who provide industries with tools and insights to make better decisions across production, safety and environmental benefits are looking to add a Senior Embedded Software Engineer to the team! What they do With a head count of nearly 400 people globally, they build unique and specialised detection, diagnostic and measurement solutions that companies all over the world will benefit from. Services include specialist scanning technology, advanced nucleonic instrumentation, subsea technologies plus many more and over the years these products have saved businesses billions! The Team You'll work as part of a cross functional team which is made up of other Embedded specialists, Hardware Engineers, Software Developers, Product owners and Development Managers. You'll have the opportunity to refine your craft further whilst being offered the chance to cross train and learn new skills if desired. The role will offer you the chance to stay up to date with current and emerging trends in Embedded Engineering including code compliance and industry regulations. You'll need commercial experience with : Working with resource constrained microcontrollers (e.g. ARM Cortex-M, Microchip PIC, Atmel AVR) Developing modular software in C for bare metal and with an RTOS (e.g. FreeRTOS, ThreadX, Zephr RTOS) and use of RTOS primitives (e.g. Tasks, Queues, Mutexes, Semaphores) Interrupts, clock systems and interfacing with memory mapped peripherals Using and writing drivers for common MCU interfaces (e.g. GPIO, USART, SPI, I2C, USB, Ethernet) Reading electronic schematics and component datasheets Desirable experience : 32-bit ARM Cortex-M3, M4F, M7 MCUs from Microchip FreeRTOS Git version control Complying with MISRA C Industrial protocols such as Modbus, HART, Foundation Fieldbus, Profibus Ethernet protocols such as HTTP, NTP Troubleshooting using standard lab equipment (e.g. oscilloscope, logic analyser) Testing (unit, integration and system) Agile development methodologies EDA tools (e.g. Altium) Functional Safety (IEC 61508) lifecycles Electronics engineering or computer science degree or other relevant qualification and experience Naturally technical experience is important as it is for any software development role you will not be hired in isolation of your tech skills. Drive, ambition and a good attitude are qualities that hold value. Working benefits Annual pay reviews / increases 25 days Holidays plus Bank Holidays 5% Pension Scheme Up to 14% Bonus Life insurance Income protection Onsite café, gym, wellness room Flexible working hours Health plan Free parking Above industry standard sick pay cover Interview process / Application process You must be eligible to work in the UK, sponsorship is not offered. 2 stage interview, 1 teams call with Head of Engineering over teams and if successful followed by a face to face where you'll meet the CTO and Head of Talent. Next Steps? If you would like to know anything more about this role or even just want to hear what other Embedded Software Engineer positions I have that may also be a good match for you then give me a shout on /catch me on LinkedIn " Jessica Blackburn"
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - ManchesterSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Ideal location - ManchesterSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Are you a creative and Tech-savvy individual? Do you have a degree in Electrical Engineering and/or experience using CAD? If you have a passion for design, technical support, and customer service, this could be the perfect role for you! You'll be joining a growing family business, who are based in the most modern, super high tech offices in Ashford! This company are committed to excellence in every area of their business. Please find all the details below: Job Title : Designer / Technical support person Location: Ashford, Kent, with free parking and also close to local transport links Salary: £25,000 - £28,000 Hours: Monday-Friday, 9am-5pm, with 1 hour for lunch Annual leave: 20 days + a day off for your Birthday + 3 'Life Days' In this role, you will play a pivotal part in supporting the sales team, ensuring smooth operations and exceptional service. Your responsibilities will include: Assisting the sales team by updating price lists, adding quotes to the system, and maintaining sales and technical documentation. Creating simple CAD layouts for the sales team, helping them and clients visualise potential projects. Providing technical support to customers, troubleshooting issues, and offering solutions. Creating and managing help desk tickets to ensure efficient issue tracking and resolution. Using specialised software to programme the products, with on-the-job training provided. Potentially contributing to exciting R&D projects, helping to shape new and innovative products. Responding to customer inquiries promptly and providing accurate information. Creating technical drawings, such as lighting layouts, to assist installers. You'll be the perfect match for this company if you have: An Electrical Engineering Degree or equivalent A solid understanding of design principles and be comfortable working with CAD software Excellent communication skills are a must, as you will be interacting with both internal teams and customers Additionally, previous experience in technical support or a similar role is advantageous. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Are you a creative and Tech-savvy individual? Do you have a degree in Electrical Engineering and/or experience using CAD? If you have a passion for design, technical support, and customer service, this could be the perfect role for you! You'll be joining a growing family business, who are based in the most modern, super high tech offices in Ashford! This company are committed to excellence in every area of their business. Please find all the details below: Job Title : Designer / Technical support person Location: Ashford, Kent, with free parking and also close to local transport links Salary: £25,000 - £28,000 Hours: Monday-Friday, 9am-5pm, with 1 hour for lunch Annual leave: 20 days + a day off for your Birthday + 3 'Life Days' In this role, you will play a pivotal part in supporting the sales team, ensuring smooth operations and exceptional service. Your responsibilities will include: Assisting the sales team by updating price lists, adding quotes to the system, and maintaining sales and technical documentation. Creating simple CAD layouts for the sales team, helping them and clients visualise potential projects. Providing technical support to customers, troubleshooting issues, and offering solutions. Creating and managing help desk tickets to ensure efficient issue tracking and resolution. Using specialised software to programme the products, with on-the-job training provided. Potentially contributing to exciting R&D projects, helping to shape new and innovative products. Responding to customer inquiries promptly and providing accurate information. Creating technical drawings, such as lighting layouts, to assist installers. You'll be the perfect match for this company if you have: An Electrical Engineering Degree or equivalent A solid understanding of design principles and be comfortable working with CAD software Excellent communication skills are a must, as you will be interacting with both internal teams and customers Additionally, previous experience in technical support or a similar role is advantageous. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
MBDA is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Salary: From £35,000 to £55,000 depending on experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up to 15 days flexi leave 25 days annual leave (plus holiday purchase) Fantastic site facilities, including subsidised meals, free car parking Excellent career progression and development opportunities Flexible working arrangements We may be able to offer a relocation package for this role Hybrid working pattern: At least 2-3 days site based The opportunity: MBDA invites you to join our Systems Engineering and Design Capability (SE&DC) department. This dynamic team supports projects through established model-based systems engineering processes, while also contributing to the evolution of our best practices to enhance efficiency and consistency across our UK engineering operations. The department supports a broad set of systems engineering tools based on IBM's Engineering Lifecycle Management (ELM) environment, known as Application Lifecycle Management (ALM) in MBDA. Whilst much of the toolset has migrated to web based (including DOORS Next, Engineering Workflow Manager, Engineering Test Manager, Global Configuration, etc), SE&DC also support a set of thick client tools (including DOORS Classic, Rhapsody, EWM Eclipse Client, Method Composer, etc). Maintaining a reliable, resilient, secure and performant systems engineering toolset whilst concurrently looking to exploit new versions with ever increasingly capability is fundamental to the success of MBDA projects, today and in the future. The role will involve liaising with multiple stakeholders including software application suppliers (IBM in particular), MBDA's IM (Information Management) organisation, MBDA security, the wider SE&DC team and the engineering user community to continue to provide continuity of service across the systems engineering applications. Joining our high-impact team, you will have the opportunity to work with diverse projects and stakeholders, collaborate with multiple MBDA teams, apply Systems Engineering application management to holistic capability challenges, and contribute to MBDA UK's Systems Engineering future. What we're looking for from you: With a background in IT on thick client software application management, maintenance, testing, security vulnerabilities and OS updates, the successful applicant with work closely with the IM organisation to manage the software applications what fall within SE&DC's remit to manage. Typical activities would include: Client software version management - IBM's Rhapsody, EWM Eclipse Client, ELO-MEC, DOORS Classic, ELO-PUB: Manage project dependencies on specific versions Move projects to latest version Client software packaging instructions, coordination with packaging team Windows 11 test campaign management Security vulnerability - working with IM and 3rd party IT Contractors to monitor and rectify Application function bud assessment and manufacture resolution (patch) monitoring Support IM in upgrade of Servers DOORS Server and Client side management and maintenance ALM upgrade UAT campaign management Supporting IM with ALM token management and user monitoring MBDA's Grid Computing Facility (a High Power Computer) user support, compute node admin, working with IM and 3rd parties (Fujitsu, Wintel, Vodafone, etc) on head node support Management and retirement of legacy applications ALM Widgets and Add-on management and upgrades ALM-PLM digital continuity adapter management & upgrades Experience in the practical use of IBM toolset (Rhapsody, DOORS Classic, IBM ELM (ALM is highly desirable. You should be eager to enhance your skills in Systems Engineering application management as the underpinning infrastructure and architectures evolve towards web based technologies. You should also have a passion to explore and exploit emerging technologies and their utilisation within the systems engineering application environment. Degree in a relevant field and relevant experience post-graduation is desirable but not essential if the candidate has suitable experience. Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team! Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above!
May 01, 2024
Full time
MBDA is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Salary: From £35,000 to £55,000 depending on experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up to 15 days flexi leave 25 days annual leave (plus holiday purchase) Fantastic site facilities, including subsidised meals, free car parking Excellent career progression and development opportunities Flexible working arrangements We may be able to offer a relocation package for this role Hybrid working pattern: At least 2-3 days site based The opportunity: MBDA invites you to join our Systems Engineering and Design Capability (SE&DC) department. This dynamic team supports projects through established model-based systems engineering processes, while also contributing to the evolution of our best practices to enhance efficiency and consistency across our UK engineering operations. The department supports a broad set of systems engineering tools based on IBM's Engineering Lifecycle Management (ELM) environment, known as Application Lifecycle Management (ALM) in MBDA. Whilst much of the toolset has migrated to web based (including DOORS Next, Engineering Workflow Manager, Engineering Test Manager, Global Configuration, etc), SE&DC also support a set of thick client tools (including DOORS Classic, Rhapsody, EWM Eclipse Client, Method Composer, etc). Maintaining a reliable, resilient, secure and performant systems engineering toolset whilst concurrently looking to exploit new versions with ever increasingly capability is fundamental to the success of MBDA projects, today and in the future. The role will involve liaising with multiple stakeholders including software application suppliers (IBM in particular), MBDA's IM (Information Management) organisation, MBDA security, the wider SE&DC team and the engineering user community to continue to provide continuity of service across the systems engineering applications. Joining our high-impact team, you will have the opportunity to work with diverse projects and stakeholders, collaborate with multiple MBDA teams, apply Systems Engineering application management to holistic capability challenges, and contribute to MBDA UK's Systems Engineering future. What we're looking for from you: With a background in IT on thick client software application management, maintenance, testing, security vulnerabilities and OS updates, the successful applicant with work closely with the IM organisation to manage the software applications what fall within SE&DC's remit to manage. Typical activities would include: Client software version management - IBM's Rhapsody, EWM Eclipse Client, ELO-MEC, DOORS Classic, ELO-PUB: Manage project dependencies on specific versions Move projects to latest version Client software packaging instructions, coordination with packaging team Windows 11 test campaign management Security vulnerability - working with IM and 3rd party IT Contractors to monitor and rectify Application function bud assessment and manufacture resolution (patch) monitoring Support IM in upgrade of Servers DOORS Server and Client side management and maintenance ALM upgrade UAT campaign management Supporting IM with ALM token management and user monitoring MBDA's Grid Computing Facility (a High Power Computer) user support, compute node admin, working with IM and 3rd parties (Fujitsu, Wintel, Vodafone, etc) on head node support Management and retirement of legacy applications ALM Widgets and Add-on management and upgrades ALM-PLM digital continuity adapter management & upgrades Experience in the practical use of IBM toolset (Rhapsody, DOORS Classic, IBM ELM (ALM is highly desirable. You should be eager to enhance your skills in Systems Engineering application management as the underpinning infrastructure and architectures evolve towards web based technologies. You should also have a passion to explore and exploit emerging technologies and their utilisation within the systems engineering application environment. Degree in a relevant field and relevant experience post-graduation is desirable but not essential if the candidate has suitable experience. Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team! Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above!
Anne Corder Recruitment
Peterborough, Cambridgeshire
One of our city centre clients who specialise in distribution, retail and marketing is looking for a product data analyst to join their existing team on a 30-hour week. Reporting into the Product Maintenance Manager, you will liaise directly with the publisher to ensure all product data is up to date and accurate, and support with suggestions with resolving any problems. Key aspects of the role include; Understanding business data flows. Investigating potential problems, and recommending solutions. Running regular checks on information and data, then delivering the reports. Updating the system with any changes of information or updates on data. It goes without saying that this role requires excellent attention to detail, and it would suit someone with solid administration skills, strong database management and data entry skills and a good level of Excel experience. Key benefits of the job include; 25 days holiday plus bank holidays (pro rata). Contributory pension scheme. Life assurance and income protection. Flexible hybrid working. On-site parking. Please note this role is based on a 30-hour week, which can be worked over 4 or 5 days. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website (annecorder.co.uk) and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
May 01, 2024
Full time
One of our city centre clients who specialise in distribution, retail and marketing is looking for a product data analyst to join their existing team on a 30-hour week. Reporting into the Product Maintenance Manager, you will liaise directly with the publisher to ensure all product data is up to date and accurate, and support with suggestions with resolving any problems. Key aspects of the role include; Understanding business data flows. Investigating potential problems, and recommending solutions. Running regular checks on information and data, then delivering the reports. Updating the system with any changes of information or updates on data. It goes without saying that this role requires excellent attention to detail, and it would suit someone with solid administration skills, strong database management and data entry skills and a good level of Excel experience. Key benefits of the job include; 25 days holiday plus bank holidays (pro rata). Contributory pension scheme. Life assurance and income protection. Flexible hybrid working. On-site parking. Please note this role is based on a 30-hour week, which can be worked over 4 or 5 days. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website (annecorder.co.uk) and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
Our client in Cambridge is looking for a Spanish or Portugese speaking Application Support Engineer. The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support. The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users. You will work to maintain strong working relationships and ensure resolution of system issues, provide training and support as well as on-boarding new team members and Application changesThe company offers great benefits and on site parking close to the heart of Cambridge, once weekly travel to London is also required for this role, this is a really great opportunity for someone to make their own and grow with the company as they take on more support. As the Application Support Engineer you will: Promptly respond to requests submitted via IT ticketing system Identify and provide training for end users Create and maintain Manuals Assist with projects from Stakeholders Application fixes and enhancements On-boarding new team members Perform system audits As the Application Support Engineer you will have: Spanish or Portugese Language Bachelor's degree in IT, or other related work experience Excellent troubleshooting and analytical skills Great communication and training skills Exceptional attention to detail Proficient with MS Office 365 Experience using Smartsheet and PowerBI and SDL advantage Related professional certifications preferred (i.e., PMP, DASM, ITL, etc.) If you like the sound of the Application Support Engineer role and have the experience of working in a similar role or environment, please get in touch by sending us an email with your application. Please contact us on or email .By applying for this Application Support Engineer role, you are agreeing to your CV being held in our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities.Exact Sourcing is an equal opportunities employment agency.
May 01, 2024
Full time
Our client in Cambridge is looking for a Spanish or Portugese speaking Application Support Engineer. The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support. The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users. You will work to maintain strong working relationships and ensure resolution of system issues, provide training and support as well as on-boarding new team members and Application changesThe company offers great benefits and on site parking close to the heart of Cambridge, once weekly travel to London is also required for this role, this is a really great opportunity for someone to make their own and grow with the company as they take on more support. As the Application Support Engineer you will: Promptly respond to requests submitted via IT ticketing system Identify and provide training for end users Create and maintain Manuals Assist with projects from Stakeholders Application fixes and enhancements On-boarding new team members Perform system audits As the Application Support Engineer you will have: Spanish or Portugese Language Bachelor's degree in IT, or other related work experience Excellent troubleshooting and analytical skills Great communication and training skills Exceptional attention to detail Proficient with MS Office 365 Experience using Smartsheet and PowerBI and SDL advantage Related professional certifications preferred (i.e., PMP, DASM, ITL, etc.) If you like the sound of the Application Support Engineer role and have the experience of working in a similar role or environment, please get in touch by sending us an email with your application. Please contact us on or email .By applying for this Application Support Engineer role, you are agreeing to your CV being held in our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities.Exact Sourcing is an equal opportunities employment agency.
We are delighted to be working with a unique Welsh business to help them find a HR Systems/Data Partner. Our client seeks a HR professional with strong systems and data skills to join a business in a time of change & growth. The role reports into an experienced and supportive Head of HR who is keen to recruit someone who will liaise with key stakeholders and assess HR data and processes across this fascinating and complex business, in order to develop and execute projects successfully. This role will be responsible for recommending and implementing improvements and providing high quality data analytics and MI reporting. This role will also lead on the identification, management, implementation and development of a new HR Information system (HRIS). As the ideal candidate you will have a HR background/understanding combined with a keen interest and aptitude for systems, with a restless curiosity in data. You should have strong excel skills and be confident in your relationship building and communication skills. This role is being offered on a fixed term basis for a minimum of 12 months. NB: as the business is evolving this could be extended further. The job Data Analytics & MI Reporting Be subject matter expert and support the HR team and wider business regarding data analytics and reporting. Work with the Head of HR and other stakeholders (e.g. line managers, Finance, Payroll) to map all existing HR related process flows, identify waste and redesign, incorporating digital solutions where appropriate. Assist the HR team and the wider business in ensuring accurate data is provided to Payroll (outsourced) for processing. Provide insightful and meaningful data to inform management decision making on people activities. Continually review and evaluate processes and systems to ensure that they continue to be efficient, effective and meet current and future needs. Implement improved HR processes after consultation with team members from other departments. Conduct MI and general HR Metrics reporting in line with business requirements. HR Information System (HRIS) Lead the planning, execution and delivery of the HRIS, ensuring alignment with the organisational goals and objectives. Collaborate with HR team, ITC and stakeholders to define project scope, objectives and deliverables. Use knowledge of the market for HRIS to scope business requirements. Develop comprehensive project plans, timelines, budgets and track progress against milestones to ensure timely completion. Lead the implementation of the HRIS including testing, fault finding, training and end-user technical support. The person Educated to degree level in either HR or IT or significant related experience. Detailed working knowledge of HR and payroll systems. Proven track record and experience of HR Data management activities. Proven experience of leading and improving existing HR systems and processes. Proficient in the area of database systems management. Experience of delivering high quality, customer orientated, operational HR Systems and Data services. Experience of ensuring accurate HR data is provided to Payroll. Experience of collating and analysing data to produce and present statistical reports. Evidence of constructive relationships with colleagues and stakeholders across organisational boundaries Knowledge and understanding of the principles of GDPR Salary & Benefits Salary up to £40,000 22 days annual leave plus Bank holidays Pension 3% EE, 6% ER 3 x salary life cover Flexible/hybrid working with parking on site The next step To apply please submit your CV outlining the reasons why you would like to be considered for the post - a full job description is available on request.
May 01, 2024
Full time
We are delighted to be working with a unique Welsh business to help them find a HR Systems/Data Partner. Our client seeks a HR professional with strong systems and data skills to join a business in a time of change & growth. The role reports into an experienced and supportive Head of HR who is keen to recruit someone who will liaise with key stakeholders and assess HR data and processes across this fascinating and complex business, in order to develop and execute projects successfully. This role will be responsible for recommending and implementing improvements and providing high quality data analytics and MI reporting. This role will also lead on the identification, management, implementation and development of a new HR Information system (HRIS). As the ideal candidate you will have a HR background/understanding combined with a keen interest and aptitude for systems, with a restless curiosity in data. You should have strong excel skills and be confident in your relationship building and communication skills. This role is being offered on a fixed term basis for a minimum of 12 months. NB: as the business is evolving this could be extended further. The job Data Analytics & MI Reporting Be subject matter expert and support the HR team and wider business regarding data analytics and reporting. Work with the Head of HR and other stakeholders (e.g. line managers, Finance, Payroll) to map all existing HR related process flows, identify waste and redesign, incorporating digital solutions where appropriate. Assist the HR team and the wider business in ensuring accurate data is provided to Payroll (outsourced) for processing. Provide insightful and meaningful data to inform management decision making on people activities. Continually review and evaluate processes and systems to ensure that they continue to be efficient, effective and meet current and future needs. Implement improved HR processes after consultation with team members from other departments. Conduct MI and general HR Metrics reporting in line with business requirements. HR Information System (HRIS) Lead the planning, execution and delivery of the HRIS, ensuring alignment with the organisational goals and objectives. Collaborate with HR team, ITC and stakeholders to define project scope, objectives and deliverables. Use knowledge of the market for HRIS to scope business requirements. Develop comprehensive project plans, timelines, budgets and track progress against milestones to ensure timely completion. Lead the implementation of the HRIS including testing, fault finding, training and end-user technical support. The person Educated to degree level in either HR or IT or significant related experience. Detailed working knowledge of HR and payroll systems. Proven track record and experience of HR Data management activities. Proven experience of leading and improving existing HR systems and processes. Proficient in the area of database systems management. Experience of delivering high quality, customer orientated, operational HR Systems and Data services. Experience of ensuring accurate HR data is provided to Payroll. Experience of collating and analysing data to produce and present statistical reports. Evidence of constructive relationships with colleagues and stakeholders across organisational boundaries Knowledge and understanding of the principles of GDPR Salary & Benefits Salary up to £40,000 22 days annual leave plus Bank holidays Pension 3% EE, 6% ER 3 x salary life cover Flexible/hybrid working with parking on site The next step To apply please submit your CV outlining the reasons why you would like to be considered for the post - a full job description is available on request.
Could you be Incommunities new Networks and Security Manager? We are looking for an experienced leader with a proven track record of achieving and maintaining cyber security in a 500 user plus organisation. This is an exciting time to join Incommunities and be at the forefront of delivering key IT projects. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Working to provide great homes in great neighbourhoods, we are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. This year will see us launch our new 5 year corporate strategy to 2029 which puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in. Responsibilities Lead a team to implement, manage, and support the organisation's cybersecurity and network infrastructure. Lead on the development, management, and monitoring of cybersecurity resilience in line with sector best practices, aiming for formal certification. Manage cybersecurity initiatives aimed at enhancing the organisation's resilience against cyber threats. Enhance cybersecurity awareness among colleagues. Provide cybersecurity advice and guidance to ICT colleagues. Maintain cybersecurity policy, risk, and issue documentation in accordance with industry standards. Lead a team responsible for implementing, managing, and supporting LAN & WAN network infrastructure. Oversee telecommunications infrastructure, firewalls, internet content filters, wireless networking, monitoring systems, and remote communication facilities. Contribute to the procurement process by providing cybersecurity advice for new solutions and services About you Have proven experience in managing a team, showcasing strong leadership capabilities. Possess expertise in project requirements gathering and delivery management. Substantial experience working in a cybersecurity-related role. Have experience working in an ICT infrastructure environment. Possess a robust technical knowledge base in the area of data networking and monitoring. Are able to communicate in a confident, polite and understanding manner with all clients and customers. Requirements Valuable experience in managing people, fostering a collaborative and productive team environment. Substantial experience working in a cybersecurity-related role, demonstrating in-depth knowledge of best practices and the latest industry trends. Strategic thinking that aligns network and security initiatives with broader organisational goals, contributing to the development and execution of long-term strategies. Proven track record of managing complex projects from origin to conclusion. Benefits Salary ranges from £55,900 up to £61,100 per year dependent on experience (figures include 2 hours contracted OT pw) West Yorkshire Pension Fund membership - Current employer contribution is 15.9% Annual leave: 28 days which increases with service up to 32 plus public holidays Option to buy and sell annual leave A supportive culture that values employees work life balance. Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Training, development, and funded qualification opportunities. Corporate health scheme membership. Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support. Hybrid working - 2 days per week in the office Cycle to work scheme. Free parking onsite. Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as 'Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
May 01, 2024
Full time
Could you be Incommunities new Networks and Security Manager? We are looking for an experienced leader with a proven track record of achieving and maintaining cyber security in a 500 user plus organisation. This is an exciting time to join Incommunities and be at the forefront of delivering key IT projects. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Working to provide great homes in great neighbourhoods, we are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. This year will see us launch our new 5 year corporate strategy to 2029 which puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in. Responsibilities Lead a team to implement, manage, and support the organisation's cybersecurity and network infrastructure. Lead on the development, management, and monitoring of cybersecurity resilience in line with sector best practices, aiming for formal certification. Manage cybersecurity initiatives aimed at enhancing the organisation's resilience against cyber threats. Enhance cybersecurity awareness among colleagues. Provide cybersecurity advice and guidance to ICT colleagues. Maintain cybersecurity policy, risk, and issue documentation in accordance with industry standards. Lead a team responsible for implementing, managing, and supporting LAN & WAN network infrastructure. Oversee telecommunications infrastructure, firewalls, internet content filters, wireless networking, monitoring systems, and remote communication facilities. Contribute to the procurement process by providing cybersecurity advice for new solutions and services About you Have proven experience in managing a team, showcasing strong leadership capabilities. Possess expertise in project requirements gathering and delivery management. Substantial experience working in a cybersecurity-related role. Have experience working in an ICT infrastructure environment. Possess a robust technical knowledge base in the area of data networking and monitoring. Are able to communicate in a confident, polite and understanding manner with all clients and customers. Requirements Valuable experience in managing people, fostering a collaborative and productive team environment. Substantial experience working in a cybersecurity-related role, demonstrating in-depth knowledge of best practices and the latest industry trends. Strategic thinking that aligns network and security initiatives with broader organisational goals, contributing to the development and execution of long-term strategies. Proven track record of managing complex projects from origin to conclusion. Benefits Salary ranges from £55,900 up to £61,100 per year dependent on experience (figures include 2 hours contracted OT pw) West Yorkshire Pension Fund membership - Current employer contribution is 15.9% Annual leave: 28 days which increases with service up to 32 plus public holidays Option to buy and sell annual leave A supportive culture that values employees work life balance. Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Training, development, and funded qualification opportunities. Corporate health scheme membership. Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support. Hybrid working - 2 days per week in the office Cycle to work scheme. Free parking onsite. Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as 'Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
The Role: IT Support Engineer 6-month contract Location: Southend, Essex Job Overview Our client is enhancing their IT structure to align with their new parent company. In this period of transformation, they are seeking an IT Support Engineer to take a leading role in managing the day-to-day IT operations. This role is crucial for maintaining the IT services uninterrupted while the IT department focuses on strategic integration projects. You will be the primary contact for all IT-related inquiries, providing support across three depots to 170 staff members. Responsibilities and Duties Act as the primary support for day-to-day IT operational issues, freeing up the IT Manager to focus on strategic IT restructuring. Manage, configure, and set up new hardware and software, including laptops, smartphones, tablets, and phone systems. Ensure robust knowledge of Microsoft Office applications and Android OS to resolve issues efficiently. Maintain user setups and permissions with a basic understanding of Windows Server and Active Directory. Handle IT inquiries with promptness and escalate complex issues with detailed information as needed. Maintain documentation related to IT issues and resolutions to ensure continuity and efficient problem-solving. Support ongoing IT infrastructure and systems improvements, adapting to new processes and technologies introduced by the company. Candidate Qualifications Proven track record as an IT Support Engineer or similar role, with a focus on managing day-to-day IT operations. In-depth knowledge of Microsoft Office and Android OS. Fundamental knowledge of Windows Server and Active Directory. Good troubleshooting, diagnostic, and problem-solving skills. Strong communication skills and a patient, supportive approach to IT support. Skills High attention to detail. Excellent organisational and time management skills. Ability to work independently and prioritise tasks in a dynamic environment. Strong interpersonal and customer service skills. Education A degree in Computer Science, Information Technology, or related field is preferred. Relevant certifications in IT systems management are advantageous. Working Conditions Occasional travel between company depots may be required. Some after-hours work may be necessary to support system updates and maintenance Why Join? By joining this client, you will play a key role in a critical period of transition and growth. They offer a dynamic work environment with opportunities for professional development and career advancement. Your contributions will directly impact the effectiveness and integration of the IT operations. The Package Salary £30,000 - £32,000 depending on experience Monday to Friday - 8:00am - 4:00pm Initially a 6-month contract Southend Based Holiday entitlement Onsite parking For more information on this role please contact Sophie Barnes at One to One Personnel.
May 01, 2024
Full time
The Role: IT Support Engineer 6-month contract Location: Southend, Essex Job Overview Our client is enhancing their IT structure to align with their new parent company. In this period of transformation, they are seeking an IT Support Engineer to take a leading role in managing the day-to-day IT operations. This role is crucial for maintaining the IT services uninterrupted while the IT department focuses on strategic integration projects. You will be the primary contact for all IT-related inquiries, providing support across three depots to 170 staff members. Responsibilities and Duties Act as the primary support for day-to-day IT operational issues, freeing up the IT Manager to focus on strategic IT restructuring. Manage, configure, and set up new hardware and software, including laptops, smartphones, tablets, and phone systems. Ensure robust knowledge of Microsoft Office applications and Android OS to resolve issues efficiently. Maintain user setups and permissions with a basic understanding of Windows Server and Active Directory. Handle IT inquiries with promptness and escalate complex issues with detailed information as needed. Maintain documentation related to IT issues and resolutions to ensure continuity and efficient problem-solving. Support ongoing IT infrastructure and systems improvements, adapting to new processes and technologies introduced by the company. Candidate Qualifications Proven track record as an IT Support Engineer or similar role, with a focus on managing day-to-day IT operations. In-depth knowledge of Microsoft Office and Android OS. Fundamental knowledge of Windows Server and Active Directory. Good troubleshooting, diagnostic, and problem-solving skills. Strong communication skills and a patient, supportive approach to IT support. Skills High attention to detail. Excellent organisational and time management skills. Ability to work independently and prioritise tasks in a dynamic environment. Strong interpersonal and customer service skills. Education A degree in Computer Science, Information Technology, or related field is preferred. Relevant certifications in IT systems management are advantageous. Working Conditions Occasional travel between company depots may be required. Some after-hours work may be necessary to support system updates and maintenance Why Join? By joining this client, you will play a key role in a critical period of transition and growth. They offer a dynamic work environment with opportunities for professional development and career advancement. Your contributions will directly impact the effectiveness and integration of the IT operations. The Package Salary £30,000 - £32,000 depending on experience Monday to Friday - 8:00am - 4:00pm Initially a 6-month contract Southend Based Holiday entitlement Onsite parking For more information on this role please contact Sophie Barnes at One to One Personnel.
Bristol MBDA is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Salary: Circa £55,000 depending on experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up to 15 days flexi leave 25 days annual leave (plus holiday purchase) Fantastic site facilities, including subsidised meals, free car parking and much more Excellent career progression and development opportunities Flexible working arrangements We may be able to offer a relocation package for this role Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working. The opportunity: You'll develop innovative algorithms in the areas of Control, Navigation, Guidance, Tracking, Data Fusion, and Mission Planning as a key member of the MBDA Guidance, Control & Navigation team. Our team is delivering algorithms across the full life cycle of our products from technology concept to in-service support; our algorithms are key enablers to achieving the performance needs of current and future Weapon and Missile Systems. You will have the opportunity to work on complex and exciting concepts and products as part of a passionate team of specialist engineers; and be interacting with other subject areas like Simulation and Modelling, Image Processing, Software, Navigation Sensors, Hardware-in-the Loop, Systems Design & Validation, Seekers & Sensors, Datalinks and Technical Quality. We are exposed to ground breaking technological innovations and our Engineers play a meaningful role through the development of our complex weapon systems in all stages of the lifecycle. We believe strongly in people and team development and there are opportunities to develop your career across a range of futures such as a technology specialist or functional/project manager. MBDA is the first truly integrated, multi-national defence company in Europe, enabling the development of missile and weapon systems for each branch of the armed forces: air, sea and land. MBDA's range of technologies and products consolidates the group as a world-leader in the defence industry. Please note that we are currently recruiting for a number of Projects including FCAS/Tempest. What we're looking for from you: A keen curiosity about innovative technologies and their applications Degree qualification or equivalent experience in a subject with mathematical content (e.g. Aerospace Engineering, Control Engineering, Mechanical Engineering, Mathematics, Physics, Computer Science) Relevant Post-Doctoral or Industrial experience is a strong advantage Domain knowledge such as Flight Dynamics, Aerodynamics, Sensors, Servo Systems, Actuators, Autonomous Systems, Robotics, Mechatronics, Algorithms knowledge such as Modern/Classical Control, Navigation, Data Fusion, Tracking and Guidance, Machine Learning Tools and Libraries such as Matlab, Simulink, Python, C/C++, Py Torch, Open AI-Gym/Universe, Model based design Experience of algorithm research and / or product development and support Our Business: We value new perspectives, collaboration, and diversity. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above.
May 01, 2024
Full time
Bristol MBDA is a leading defence organisation that is proud to support our Armed Forces in protecting our nations. We collaborate with governments to achieve a shared goal of defending our freedom. Salary: Circa £55,000 depending on experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Paid overtime Up to 15 days flexi leave 25 days annual leave (plus holiday purchase) Fantastic site facilities, including subsidised meals, free car parking and much more Excellent career progression and development opportunities Flexible working arrangements We may be able to offer a relocation package for this role Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working. The opportunity: You'll develop innovative algorithms in the areas of Control, Navigation, Guidance, Tracking, Data Fusion, and Mission Planning as a key member of the MBDA Guidance, Control & Navigation team. Our team is delivering algorithms across the full life cycle of our products from technology concept to in-service support; our algorithms are key enablers to achieving the performance needs of current and future Weapon and Missile Systems. You will have the opportunity to work on complex and exciting concepts and products as part of a passionate team of specialist engineers; and be interacting with other subject areas like Simulation and Modelling, Image Processing, Software, Navigation Sensors, Hardware-in-the Loop, Systems Design & Validation, Seekers & Sensors, Datalinks and Technical Quality. We are exposed to ground breaking technological innovations and our Engineers play a meaningful role through the development of our complex weapon systems in all stages of the lifecycle. We believe strongly in people and team development and there are opportunities to develop your career across a range of futures such as a technology specialist or functional/project manager. MBDA is the first truly integrated, multi-national defence company in Europe, enabling the development of missile and weapon systems for each branch of the armed forces: air, sea and land. MBDA's range of technologies and products consolidates the group as a world-leader in the defence industry. Please note that we are currently recruiting for a number of Projects including FCAS/Tempest. What we're looking for from you: A keen curiosity about innovative technologies and their applications Degree qualification or equivalent experience in a subject with mathematical content (e.g. Aerospace Engineering, Control Engineering, Mechanical Engineering, Mathematics, Physics, Computer Science) Relevant Post-Doctoral or Industrial experience is a strong advantage Domain knowledge such as Flight Dynamics, Aerodynamics, Sensors, Servo Systems, Actuators, Autonomous Systems, Robotics, Mechatronics, Algorithms knowledge such as Modern/Classical Control, Navigation, Data Fusion, Tracking and Guidance, Machine Learning Tools and Libraries such as Matlab, Simulink, Python, C/C++, Py Torch, Open AI-Gym/Universe, Model based design Experience of algorithm research and / or product development and support Our Business: We value new perspectives, collaboration, and diversity. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Due to the nature of our business, this particular vacancy requires the applicant as a minimum to be a British Citizen or a Dual UK national with British citizenship and capable of achieving the clearance levels mentioned above.
Stevenage MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Salary: Circa £55,000 depending on experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Annual salary review Paid overtime Up to 15 days flexi leave 25 days annual leave plus bank holidays (plus holiday purchase) Fantastic site facilities, including subsidised meals, free car parking and gym on site at Stevenage Excellent career progression and development opportunities MBDA may be able to offer a relocation package for this role Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working such as being onsite when necessary to work with people and collaborate, then working from home and around family commitments to be your most efficient. The opportunity: A fantastic opportunity has arisen to join our highly skilled and dynamic Test Equipment Design Team as a Technical Lead offering you a stimulating and rewarding role coupled with an exciting career path! You will take ownership for and lead the development of technical design solutions. You will have the opportunity to lead on packages of work, manage assigned budgets and lead your own team. Collaborating with the Engineering Project Manager, you will provide schedule and cost estimates and also report on performance in your own domain. Working in an international environment, this is a fantastic opportunity to broaden your expertise and play an important role in the delivery of our products. What we're looking for from you: Skilled Hardware Design Engineers with proven experience to support the design, integration and validation of test system hardware solutions. Knowledge of test needs and techniques in support of product life cycle development Experience of Design Proving and performance testing during development Experience of Environmental and EMC testing during qualification Strong document writing skills associated with TE hardware design needs. Experience of managing a small team and/or packages of work is highly desirable Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.
May 01, 2024
Full time
Stevenage MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. Salary: Circa £55,000 depending on experience What we can offer you: Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer and employee) contribution of up to 14% Annual salary review Paid overtime Up to 15 days flexi leave 25 days annual leave plus bank holidays (plus holiday purchase) Fantastic site facilities, including subsidised meals, free car parking and gym on site at Stevenage Excellent career progression and development opportunities MBDA may be able to offer a relocation package for this role Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working such as being onsite when necessary to work with people and collaborate, then working from home and around family commitments to be your most efficient. The opportunity: A fantastic opportunity has arisen to join our highly skilled and dynamic Test Equipment Design Team as a Technical Lead offering you a stimulating and rewarding role coupled with an exciting career path! You will take ownership for and lead the development of technical design solutions. You will have the opportunity to lead on packages of work, manage assigned budgets and lead your own team. Collaborating with the Engineering Project Manager, you will provide schedule and cost estimates and also report on performance in your own domain. Working in an international environment, this is a fantastic opportunity to broaden your expertise and play an important role in the delivery of our products. What we're looking for from you: Skilled Hardware Design Engineers with proven experience to support the design, integration and validation of test system hardware solutions. Knowledge of test needs and techniques in support of product life cycle development Experience of Design Proving and performance testing during development Experience of Environmental and EMC testing during qualification Strong document writing skills associated with TE hardware design needs. Experience of managing a small team and/or packages of work is highly desirable Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. Please Note: MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role. Further restrictions and/or limitations relating to nationality and/or rights to work may also apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.
Location : Three Legged Cross Salary: Up to £25k doe Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE, YOU MUST DRIVE FOR THIS ROLE My client is now seeking an Operations Co-Ordinator to work in their well established and respected business. Operating across Dorset and Hampshire, they have a lot of active customers and work within the Telecoms/IT/Technology sector. Now growing their team, they are looking for an Operations Co-ordinator who has excellent communication skills and ideally some IT/Technology/helpdesk experience, although this is not essential. Job Description The Operations Co-ordinator role is primarily focused on co-ordinating the engineering and provisioning teams who provision, install and support their solutions and services. The Co-ordinator works closely with the Operations Manager, who manages these teams and the department as a whole. The engineering team is made up of helpdesk and field engineers with varying skills and expertise within. The team delivers both proactive setup/installations, and the ongoing, more reactive support of those products and services. The provisioning team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff as well as scheduling them are the key functions of the role, liaising heavily with staff and customers to do so effectively. Ongoing monitoring and management of the overall workload which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a strong administrator Be good with people Be wiling to learn in a fast paced environment Requirement: No formal qualifications are required, however, experience in a similar role and technical knowledge is desired. You must be confident, professional and a logical critical thinker. You will also be calm and collected under pressure and comfortable in a fast-paced environment, where there is a dynamic, ever-changing picture. With an analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1st line or 2nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or similar.
May 01, 2024
Full time
Location : Three Legged Cross Salary: Up to £25k doe Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE, YOU MUST DRIVE FOR THIS ROLE My client is now seeking an Operations Co-Ordinator to work in their well established and respected business. Operating across Dorset and Hampshire, they have a lot of active customers and work within the Telecoms/IT/Technology sector. Now growing their team, they are looking for an Operations Co-ordinator who has excellent communication skills and ideally some IT/Technology/helpdesk experience, although this is not essential. Job Description The Operations Co-ordinator role is primarily focused on co-ordinating the engineering and provisioning teams who provision, install and support their solutions and services. The Co-ordinator works closely with the Operations Manager, who manages these teams and the department as a whole. The engineering team is made up of helpdesk and field engineers with varying skills and expertise within. The team delivers both proactive setup/installations, and the ongoing, more reactive support of those products and services. The provisioning team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff as well as scheduling them are the key functions of the role, liaising heavily with staff and customers to do so effectively. Ongoing monitoring and management of the overall workload which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a strong administrator Be good with people Be wiling to learn in a fast paced environment Requirement: No formal qualifications are required, however, experience in a similar role and technical knowledge is desired. You must be confident, professional and a logical critical thinker. You will also be calm and collected under pressure and comfortable in a fast-paced environment, where there is a dynamic, ever-changing picture. With an analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1st line or 2nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or similar.
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business. Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack. Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy. Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years. Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential. Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed. Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender). Experience in the full Microsoft 365 technology stack including Apps and Collaboration. Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications. Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential. Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution. Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmes Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikes Free onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
May 01, 2024
Full time
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business. Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack. Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy. Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years. Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential. Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed. Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender). Experience in the full Microsoft 365 technology stack including Apps and Collaboration. Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications. Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential. Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution. Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmes Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikes Free onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
Do you have experience of leading security teams (both physical and operational security)? If so, we have a fantastic opportunity for you . Job Title: Site Security Manager Salary: Circa £52,000 depending on experience Location: Stevenage (we may be able to offer a relocation package for this role) Dynamic (hybrid) working: Typically, 2 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity! We are seeking an exceptional individual to join our team as a Site Security Manager. This role offers a unique opportunity to lead and manage a focused, multi-skilled security team responsible for ensuring the physical and operational security of our Stevenage site and its satellite locations. It also requires a firm understanding of UK Government security legislation and those mandated defence industry standards required to ensure a safe and secure working environment. The day-to-day aspects will include (not an exhaustive list): Establish and implement security policy and procedures to protect the sites, workforce and assets. Deliver effective pre and post audit strategies to maintain the site's accreditation. Lead site security risks through effective use of security risk management. Develop relationships with UK law enforcement and security intelligence agencies. Continuously review security threats and deliver mitigation strategies. Form an integral part of the Incident Management Steering Group. You will lead on project security planning processes. Ensure trials activities have a structured security framework that meets UK government requirements. Provide advice and guidance on the security requirements for specialised activities, including construction and fit-out, special handling measures and the provision of a Technical Security Counter-Measures capability. Responsible for leading all aspects of the local security provider contract. Support the activities of the MBDA UK Information Security and Personnel Security Teams, such that the physical security environment aligns with UK Government accreditation requirements for Information Technology systems and security clearances. Providing broader security support to the MBDA UK business, including onsite and offsite business and engagement events, recruitment events and VIP visits. What we're looking for from you: Good leadership and management skills. Broad experience of security in the defence industry environment, or His Majesty's Forces. Technical competence in physical security systems. Skill in fostering effective collaboration with both internal and external partners Strong verbal and written communication skills. The ability to hold UKSV Developed Vetting security clearance. Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 01, 2024
Full time
Do you have experience of leading security teams (both physical and operational security)? If so, we have a fantastic opportunity for you . Job Title: Site Security Manager Salary: Circa £52,000 depending on experience Location: Stevenage (we may be able to offer a relocation package for this role) Dynamic (hybrid) working: Typically, 2 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity! We are seeking an exceptional individual to join our team as a Site Security Manager. This role offers a unique opportunity to lead and manage a focused, multi-skilled security team responsible for ensuring the physical and operational security of our Stevenage site and its satellite locations. It also requires a firm understanding of UK Government security legislation and those mandated defence industry standards required to ensure a safe and secure working environment. The day-to-day aspects will include (not an exhaustive list): Establish and implement security policy and procedures to protect the sites, workforce and assets. Deliver effective pre and post audit strategies to maintain the site's accreditation. Lead site security risks through effective use of security risk management. Develop relationships with UK law enforcement and security intelligence agencies. Continuously review security threats and deliver mitigation strategies. Form an integral part of the Incident Management Steering Group. You will lead on project security planning processes. Ensure trials activities have a structured security framework that meets UK government requirements. Provide advice and guidance on the security requirements for specialised activities, including construction and fit-out, special handling measures and the provision of a Technical Security Counter-Measures capability. Responsible for leading all aspects of the local security provider contract. Support the activities of the MBDA UK Information Security and Personnel Security Teams, such that the physical security environment aligns with UK Government accreditation requirements for Information Technology systems and security clearances. Providing broader security support to the MBDA UK business, including onsite and offsite business and engagement events, recruitment events and VIP visits. What we're looking for from you: Good leadership and management skills. Broad experience of security in the defence industry environment, or His Majesty's Forces. Technical competence in physical security systems. Skill in fostering effective collaboration with both internal and external partners Strong verbal and written communication skills. The ability to hold UKSV Developed Vetting security clearance. Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Ideal location - EssexSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Ideal location - EssexSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job Title: Senior Networks Engineer Location: Swindon Salary: £50k to £60k per annum Reporting into the Enterprise Systems Manager, you will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. You will already be familiar with delivering complex infrastructure solutions, from desktop / PC solutions to complex datacentre configurations and everything in between. We are looking for a Senior Networks engineer with exposure to: SD-WAN Management of the whole network End to end Cisco network switches, firewalls and Meraki Devices Cloud Connectivity to Azure and AWS The role will require travel to and from various locations including our datacentre to support the physical operations of the IT network systems for the business. There will be opportunities to drive new technology benefits and really make a difference. About the Role The role offers a wide breadth of Network engineering technology and deployments Our client is currently re-architecting our network and introducing micro-segmentation to enhance our overall network security The take-up of cloud services is now growing in momentum. We are looking to strengthen our integration with the major cloud providers whilst enforcing security and providing flexibility to our system developers and end user What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About you This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of different projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems. You will also be required to communicate with various parts of the business, including senior business managers and other colleagues and therefore excellent communication skills are a necessity. You will be required to produce technical solutions to business problems, working with the team members to build a practical, cost-effective solution whether that encompasses networks, telephony, print solutions, access points maintenance, remote working, system architecture, and all aspects of the technical modern day systems infrastructure including Cloud computing, Office 365 and datacentre solutions.
May 01, 2024
Full time
Job Title: Senior Networks Engineer Location: Swindon Salary: £50k to £60k per annum Reporting into the Enterprise Systems Manager, you will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. You will already be familiar with delivering complex infrastructure solutions, from desktop / PC solutions to complex datacentre configurations and everything in between. We are looking for a Senior Networks engineer with exposure to: SD-WAN Management of the whole network End to end Cisco network switches, firewalls and Meraki Devices Cloud Connectivity to Azure and AWS The role will require travel to and from various locations including our datacentre to support the physical operations of the IT network systems for the business. There will be opportunities to drive new technology benefits and really make a difference. About the Role The role offers a wide breadth of Network engineering technology and deployments Our client is currently re-architecting our network and introducing micro-segmentation to enhance our overall network security The take-up of cloud services is now growing in momentum. We are looking to strengthen our integration with the major cloud providers whilst enforcing security and providing flexibility to our system developers and end user What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About you This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of different projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems. You will also be required to communicate with various parts of the business, including senior business managers and other colleagues and therefore excellent communication skills are a necessity. You will be required to produce technical solutions to business problems, working with the team members to build a practical, cost-effective solution whether that encompasses networks, telephony, print solutions, access points maintenance, remote working, system architecture, and all aspects of the technical modern day systems infrastructure including Cloud computing, Office 365 and datacentre solutions.