Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Microsoft Identity Architect to join our IT team on a full time, permanent basis. This is a remote role that will regular travel to either our Birmingham, London or Liverpool office. This role will also require Security Clearance. Reporting directly to the Head of Cloud Architecture you will Own the development of our Identity Access Management strategy and work with peers to contribute to the overarching Zero Trust architecture. Further the adoption of Office 365 across the Amey Group Where required assist in the deployment of new solutions across our two Azure tenants including Contribute to the development of the 3 year strategic infrastructure plan. The standard hours of work are based on based on 37.5 hours per week, Monday - Friday. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. You will be responsible for: Owning the delivery of Identity and Access management and governance architectures using cloud first/secure by design and zero trust principles to secure our data, internal applications and growing portfolio of external SAAS platforms. Own and Manage the Office 365 roadmap ensuring we remain at the forefront of adoption of this critical business service. Contribute to the continuing development of Amey's strategic infrastructure and cloud technology roadmap. Through training and vendor engagement maintain a high level of knowledge and capability across the technology areas detailed below. Work with M&IP Management to develop infrastructure strategy. Profile description: We want to hear from you if you have: Experience in all aspects of designing, planning, implementing, maintaining and troubleshooting a complex multi-tenant Azure and M365 environment. Demonstrable experience of the following technologies: EntraID, Entra Domain Services, Active Directory B2B/B2C identity management Enterprise app management and Single Sign On Privilege Identity Management Dynamic Group & License Management Experience in developing Azure solutions in line with the Azure Well Architected Framework Awareness of MOD/NCSC cloud security principles and how they are applied to a highly secure corporate infrastructure. Demonstrates knowledge of security and compliance frameworks such as ISO/CE/SOX/NIST and others Experience in the IT aspects of mergers and acquisitions. Self motivated, curious and analytical thinker Demonstrates the ability to translate technical jargon into simple language for customers One or more of the following certifications is desired but not essential M365 Certified: Administrator Expert AZ305 - Designing Azure Infrastructure Solution SC-100: Microsoft Cybersecurity Architect TOGAF CISSP/CCSP We offer: What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
May 01, 2024
Full time
Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Microsoft Identity Architect to join our IT team on a full time, permanent basis. This is a remote role that will regular travel to either our Birmingham, London or Liverpool office. This role will also require Security Clearance. Reporting directly to the Head of Cloud Architecture you will Own the development of our Identity Access Management strategy and work with peers to contribute to the overarching Zero Trust architecture. Further the adoption of Office 365 across the Amey Group Where required assist in the deployment of new solutions across our two Azure tenants including Contribute to the development of the 3 year strategic infrastructure plan. The standard hours of work are based on based on 37.5 hours per week, Monday - Friday. Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. You will be responsible for: Owning the delivery of Identity and Access management and governance architectures using cloud first/secure by design and zero trust principles to secure our data, internal applications and growing portfolio of external SAAS platforms. Own and Manage the Office 365 roadmap ensuring we remain at the forefront of adoption of this critical business service. Contribute to the continuing development of Amey's strategic infrastructure and cloud technology roadmap. Through training and vendor engagement maintain a high level of knowledge and capability across the technology areas detailed below. Work with M&IP Management to develop infrastructure strategy. Profile description: We want to hear from you if you have: Experience in all aspects of designing, planning, implementing, maintaining and troubleshooting a complex multi-tenant Azure and M365 environment. Demonstrable experience of the following technologies: EntraID, Entra Domain Services, Active Directory B2B/B2C identity management Enterprise app management and Single Sign On Privilege Identity Management Dynamic Group & License Management Experience in developing Azure solutions in line with the Azure Well Architected Framework Awareness of MOD/NCSC cloud security principles and how they are applied to a highly secure corporate infrastructure. Demonstrates knowledge of security and compliance frameworks such as ISO/CE/SOX/NIST and others Experience in the IT aspects of mergers and acquisitions. Self motivated, curious and analytical thinker Demonstrates the ability to translate technical jargon into simple language for customers One or more of the following certifications is desired but not essential M365 Certified: Administrator Expert AZ305 - Designing Azure Infrastructure Solution SC-100: Microsoft Cybersecurity Architect TOGAF CISSP/CCSP We offer: What we can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
Systems Engineer - PROGRESSION! MARKET LEADER! Salary: £35,000 -£40,000 (OTE £45,000+) Shift: DAYS ONLY, No Nights/Weekends (Mon-Fri) BRAND NEW exciting opportunity to work for a Market Leading Company in Somerset! This is the chance for a Systems Engineer to take their career to the next level. This company invests heavily in their engineers and future, and therefore need to recruit extra Systems Engineers to cope with the increased production. The purpose of this role is to assist the Engineering management Team, maintain and develop the Process and Control Systems Network, PC, Server / Virtualization Infrastructure & Databases. Skills required for the Systems Engineer : Systems Engineering/Administrator Experience Good working knowledge of VMWare vSphere virtualization platform Good working knowledge of IT networking inc. NAT, ACL s etc. preferably on FortiGate devices. SQL Database Administration & Maintenance The Systems Engineer will benefit from: Working for a growing business that invests in engineers Excellent Training and development programs Investment in engineer Favourable Shift Pattern Lots of Benefits Benefits: Excellent Pension Scheme, Health Care Benefits, Bonuses, Free Parking and many more! If you are interested in this role and feel that you have the right skills then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
May 01, 2024
Full time
Systems Engineer - PROGRESSION! MARKET LEADER! Salary: £35,000 -£40,000 (OTE £45,000+) Shift: DAYS ONLY, No Nights/Weekends (Mon-Fri) BRAND NEW exciting opportunity to work for a Market Leading Company in Somerset! This is the chance for a Systems Engineer to take their career to the next level. This company invests heavily in their engineers and future, and therefore need to recruit extra Systems Engineers to cope with the increased production. The purpose of this role is to assist the Engineering management Team, maintain and develop the Process and Control Systems Network, PC, Server / Virtualization Infrastructure & Databases. Skills required for the Systems Engineer : Systems Engineering/Administrator Experience Good working knowledge of VMWare vSphere virtualization platform Good working knowledge of IT networking inc. NAT, ACL s etc. preferably on FortiGate devices. SQL Database Administration & Maintenance The Systems Engineer will benefit from: Working for a growing business that invests in engineers Excellent Training and development programs Investment in engineer Favourable Shift Pattern Lots of Benefits Benefits: Excellent Pension Scheme, Health Care Benefits, Bonuses, Free Parking and many more! If you are interested in this role and feel that you have the right skills then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
Systems Engineer - PROGRESSION! MARKET LEADER! Salary: £35,000 -£40,000 (OTE £45,000+) Shift: DAYS ONLY, No Nights/Weekends (Mon-Fri) BRAND NEW exciting opportunity to work for a Market Leading Company in Somerset! This is the chance for a Systems Engineer to take their career to the next level. This company invests heavily in their engineers and future, and therefore need to recruit extra Systems Engineers to cope with the increased production. The purpose of this role is to assist the Engineering management Team, maintain and develop the Process and Control Systems Network, PC, Server / Virtualization Infrastructure & Databases. Skills required for the Systems Engineer : Systems Engineering/Administrator Experience Good working knowledge of VMWare vSphere virtualization platform Good working knowledge of IT networking inc. NAT, ACL's etc. preferably on FortiGate devices. SQL Database Administration & Maintenance The Systems Engineer will benefit from: Working for a growing business that invests in engineers Excellent Training and development programs Investment in engineer Favourable Shift Pattern Lots of Benefits Benefits: Excellent Pension Scheme, Health Care Benefits, Bonuses, Free Parking and many more! If you are interested in this role and feel that you have the right skills then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
May 01, 2024
Full time
Systems Engineer - PROGRESSION! MARKET LEADER! Salary: £35,000 -£40,000 (OTE £45,000+) Shift: DAYS ONLY, No Nights/Weekends (Mon-Fri) BRAND NEW exciting opportunity to work for a Market Leading Company in Somerset! This is the chance for a Systems Engineer to take their career to the next level. This company invests heavily in their engineers and future, and therefore need to recruit extra Systems Engineers to cope with the increased production. The purpose of this role is to assist the Engineering management Team, maintain and develop the Process and Control Systems Network, PC, Server / Virtualization Infrastructure & Databases. Skills required for the Systems Engineer : Systems Engineering/Administrator Experience Good working knowledge of VMWare vSphere virtualization platform Good working knowledge of IT networking inc. NAT, ACL's etc. preferably on FortiGate devices. SQL Database Administration & Maintenance The Systems Engineer will benefit from: Working for a growing business that invests in engineers Excellent Training and development programs Investment in engineer Favourable Shift Pattern Lots of Benefits Benefits: Excellent Pension Scheme, Health Care Benefits, Bonuses, Free Parking and many more! If you are interested in this role and feel that you have the right skills then please click apply at the bottom of this advert. For further details contact Antony Edwards at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
HYBRID DATABASE ADMINISTRATOR OPPORTUNITY WITH A LEADING LOGISTICS & SUPPLY CHAIN COMPANY IN BIRMINGHAM Database Administrator role with experience as a Database Administrator or a similar role.Attractive benefits package.Up to £62,500 per annum. Who you will be working for Our client, stands as a beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are core values of innovation, integrity, and empowerment. By fostering a culture that encourages boundary-pushing, continuous development, and transparency, our client empowers its teams to exceed both personally and professionally. Benefits 1 Day a week in the office, 4 days WFH Group Life Assurance (after 1 years' service) Employee Bonus Scheme Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Technical Solutions staff get access to Pluralsight for workplace and personal development. Annual Summer & Christmas parties. Quarterly section / department nights out. Database Administrator role In this role, you'll join an exciting Data and Technology Team at a leading logistics and supply chain company. Our client is seeking a versatile data professional with expertise in Database Administration, Architecture, Infrastructure, and Data Engineering. You'll play a crucial part in executing our client's data and IT strategy, tasked with designing, building, and enhancing their capabilities while adhering to industry best practices. With a confident and proactive attitude, you'll contribute independently and collaboratively to optimize, secure, and maintain our client's database systems, ensuring reliability and alignment with their development goals. Preferred skills and experience Several years of hands-on experience. Deep understanding of Azure, SQL Server HA and DR and related technologies. Strong Understanding of database performance tuning strategies and goals. Be confident taking ownership of SQL and database related tasks. Experience working with MS-SQL and T-SQL from SQL 2016/2019. Familiarity with Microsoft Windows OS 2012R2-2019 Exposure to replication, SSIS and SQL Reporting Services Experience with configuration management. To be considered: Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only. Key skills: SQL, Azure, BI Applications, MS-SQL, T-SQL, SSIS, experience working for an SME, no contractors.
May 01, 2024
Full time
HYBRID DATABASE ADMINISTRATOR OPPORTUNITY WITH A LEADING LOGISTICS & SUPPLY CHAIN COMPANY IN BIRMINGHAM Database Administrator role with experience as a Database Administrator or a similar role.Attractive benefits package.Up to £62,500 per annum. Who you will be working for Our client, stands as a beacon of excellence in the logistics and supply chain industry, boasting a rich legacy spanning five decades. With an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are core values of innovation, integrity, and empowerment. By fostering a culture that encourages boundary-pushing, continuous development, and transparency, our client empowers its teams to exceed both personally and professionally. Benefits 1 Day a week in the office, 4 days WFH Group Life Assurance (after 1 years' service) Employee Bonus Scheme Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Technical Solutions staff get access to Pluralsight for workplace and personal development. Annual Summer & Christmas parties. Quarterly section / department nights out. Database Administrator role In this role, you'll join an exciting Data and Technology Team at a leading logistics and supply chain company. Our client is seeking a versatile data professional with expertise in Database Administration, Architecture, Infrastructure, and Data Engineering. You'll play a crucial part in executing our client's data and IT strategy, tasked with designing, building, and enhancing their capabilities while adhering to industry best practices. With a confident and proactive attitude, you'll contribute independently and collaboratively to optimize, secure, and maintain our client's database systems, ensuring reliability and alignment with their development goals. Preferred skills and experience Several years of hands-on experience. Deep understanding of Azure, SQL Server HA and DR and related technologies. Strong Understanding of database performance tuning strategies and goals. Be confident taking ownership of SQL and database related tasks. Experience working with MS-SQL and T-SQL from SQL 2016/2019. Familiarity with Microsoft Windows OS 2012R2-2019 Exposure to replication, SSIS and SQL Reporting Services Experience with configuration management. To be considered: Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only. Key skills: SQL, Azure, BI Applications, MS-SQL, T-SQL, SSIS, experience working for an SME, no contractors.
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The RolePLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset.Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
May 01, 2024
Full time
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The RolePLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN REASONABLE COMMUTING DISTANCE OF POOLE. Due to rapid expansion, my client is looking for 2 new 24/7 SOC Analysts to add to their local team. You will be responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will offer support to the infrastructure engineering project team in responding to incidents so previous infrastructure experience or experience within a 1st or 2nd line support environment would be beneficial. Based on the clients recently refurbished offices in Poole, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or IT support experience and are interested in a career in cyber security. You will be provided with full support and a development plan with the opportunity to move in to other career paths within the business. A passion for technology and learning new skills is a key sucess factor for this role. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset.Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Sucessful applicants will need to undergo a DBS check for this role.
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
Apr 30, 2024
Full time
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme