This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Apr 19, 2024
Contractor
This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites.
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Life Assurance
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
We have a fantastic opportunity for an Engineer to join our team within Vistry North East, at our office in Newcastle upon Tyne. As our Engineer, you will be responsible for coordinating all aspects of engineering design and providing analysis on a variety of projects from land finding to offer acceptance. You will manage and report all engineering requirements as per company policies and processes. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Driven by finding the optimum solution. Demonstratable experience in driving value engineered solutions. Approachable and friendly with the ability to make firm decisions. Communicative and confident in different working environments. Organised approach to time management and information control. Confident in leading meetings and communicating freely within a team. Good working relationships with Statutory Undertakers and Regional Local Highways Authorities. Current full driving licence CAD Literate. Current CSCS Card. Strong IT skills, working knowledge of computer systems within the technical environment. Articulate, clear and credible, and able to thrive under pressure in a fast-paced environment. Excellent attention to detail. Previous experience in the construction industry gained from working as a Civil Engineer for a Housing Developer or within a similar Engineering role within a design consultancy. Desirable Relevant HND / Degree / Professional qualification. More about the Engineer role Procure service records and enquiries for new developments. Ability to assess geo-technical information and provide direction for foundation solutions and infrastructure. Maintain a continuous process of evaluation of Consultant's designs (when required to engage 3rd party consulting engineer) to ensure that proposals adhere to best practice in value Engineering. Provide initial feasibility drainage infrastructure proposals based upon assessment/investigation/consultation with relevant statutory bodies, existing infrastructure plans and local policies. Exceptional knowledge of local policies for adopted highway design requirements and sufficient experience to identify areas of potential commercial improvement in design. Sound knowledge of the regional planning processes. Prepare technical monitors, abnormal schedules and schedules of engineering assumptions for each land opportunity. Prepare gap analysis reports to identify areas of further investigation substantiating requirements. Initiate enquiries (developing an appropriate scope of works) and prepare cost schedules for approval where 3rd party consultant input is necessary. Sound ability to assess layouts prepared by 3rd party consultants and identify (where applicable) efficiencies utilising drawing software platforms when necessary. Prepare financial forecasts in relation to infrastructure inspection, legal, and bond fees identifying during this process associated phasing potential. Ability to identify and articulate in writing potential build difficulties with both civil and structural operations, having good knowledge of temporary works impacts. Liaise effectively between departments on design assumptions/solutions to ensure 'buy-in' to proposals submitted for costing. Proactively investigate emerging technologies for potential commercial and operational improvement to schemes. Always represent Vistry professionally in both personal appearance and conduct. Managing proposed service enquiries with relative stat providers. Co-ordinating existing services disconnections and diversions where required. Confident and resourceful to discuss findings with specialist subcontractors to verify design outputs. All duties are in the interest of securing exclusivity on a land opportunity, from which point the preferred candidate will present their findings, recommendations, and justifications (as a form of handover) to the wider team (incorporating Development Manager, Estimator, Engineer, Design Manager and Operations Manager) to progress scheme design through to planning. Development, monitoring, and coordination of material movement strategies, both at an individual and multiple project level (for sub/topsoil) to establish efficiencies both financially and operationally. Training will be provided. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 19, 2024
Full time
We have a fantastic opportunity for an Engineer to join our team within Vistry North East, at our office in Newcastle upon Tyne. As our Engineer, you will be responsible for coordinating all aspects of engineering design and providing analysis on a variety of projects from land finding to offer acceptance. You will manage and report all engineering requirements as per company policies and processes. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Driven by finding the optimum solution. Demonstratable experience in driving value engineered solutions. Approachable and friendly with the ability to make firm decisions. Communicative and confident in different working environments. Organised approach to time management and information control. Confident in leading meetings and communicating freely within a team. Good working relationships with Statutory Undertakers and Regional Local Highways Authorities. Current full driving licence CAD Literate. Current CSCS Card. Strong IT skills, working knowledge of computer systems within the technical environment. Articulate, clear and credible, and able to thrive under pressure in a fast-paced environment. Excellent attention to detail. Previous experience in the construction industry gained from working as a Civil Engineer for a Housing Developer or within a similar Engineering role within a design consultancy. Desirable Relevant HND / Degree / Professional qualification. More about the Engineer role Procure service records and enquiries for new developments. Ability to assess geo-technical information and provide direction for foundation solutions and infrastructure. Maintain a continuous process of evaluation of Consultant's designs (when required to engage 3rd party consulting engineer) to ensure that proposals adhere to best practice in value Engineering. Provide initial feasibility drainage infrastructure proposals based upon assessment/investigation/consultation with relevant statutory bodies, existing infrastructure plans and local policies. Exceptional knowledge of local policies for adopted highway design requirements and sufficient experience to identify areas of potential commercial improvement in design. Sound knowledge of the regional planning processes. Prepare technical monitors, abnormal schedules and schedules of engineering assumptions for each land opportunity. Prepare gap analysis reports to identify areas of further investigation substantiating requirements. Initiate enquiries (developing an appropriate scope of works) and prepare cost schedules for approval where 3rd party consultant input is necessary. Sound ability to assess layouts prepared by 3rd party consultants and identify (where applicable) efficiencies utilising drawing software platforms when necessary. Prepare financial forecasts in relation to infrastructure inspection, legal, and bond fees identifying during this process associated phasing potential. Ability to identify and articulate in writing potential build difficulties with both civil and structural operations, having good knowledge of temporary works impacts. Liaise effectively between departments on design assumptions/solutions to ensure 'buy-in' to proposals submitted for costing. Proactively investigate emerging technologies for potential commercial and operational improvement to schemes. Always represent Vistry professionally in both personal appearance and conduct. Managing proposed service enquiries with relative stat providers. Co-ordinating existing services disconnections and diversions where required. Confident and resourceful to discuss findings with specialist subcontractors to verify design outputs. All duties are in the interest of securing exclusivity on a land opportunity, from which point the preferred candidate will present their findings, recommendations, and justifications (as a form of handover) to the wider team (incorporating Development Manager, Estimator, Engineer, Design Manager and Operations Manager) to progress scheme design through to planning. Development, monitoring, and coordination of material movement strategies, both at an individual and multiple project level (for sub/topsoil) to establish efficiencies both financially and operationally. Training will be provided. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
IT Infrastructure Specialist - Leeds - C50K - £60K Our client is looking for an IT Infrastructure Specialist to join their team. The role is to develop, maintain and support the global IT Infrastructure supporting 9,000+ staff and 100+ locations. This position entails support and development of the company's global infrastructure. Key components include, servers, the wide area and local networks, Wifi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Azure Arc, EndPoint Manager and Defender ATP). You will be required to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will be required to provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Principal Duties, Responsibilities & Accountabilities: Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues. Skills required include: Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. Additional Desirables: Hands-on experience of installing, supporting and managing NetApp Storage solutions. Azure cloud landing zones, networking & automation. Experience of Druva Cloud, Veritas Backup Exec and Veeam Backup technologies. Working knowledge of the Microsoft EndPoint Management solutions (Defender, InTune,) etc. Implementation and management of Active Directory/Group Policy management within a corporate environment. Please send a CV if you would like more information on this IT Infrastructure Specialist vacancy.
May 18, 2024
Full time
IT Infrastructure Specialist - Leeds - C50K - £60K Our client is looking for an IT Infrastructure Specialist to join their team. The role is to develop, maintain and support the global IT Infrastructure supporting 9,000+ staff and 100+ locations. This position entails support and development of the company's global infrastructure. Key components include, servers, the wide area and local networks, Wifi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Azure Arc, EndPoint Manager and Defender ATP). You will be required to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will be required to provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Principal Duties, Responsibilities & Accountabilities: Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues. Skills required include: Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. Additional Desirables: Hands-on experience of installing, supporting and managing NetApp Storage solutions. Azure cloud landing zones, networking & automation. Experience of Druva Cloud, Veritas Backup Exec and Veeam Backup technologies. Working knowledge of the Microsoft EndPoint Management solutions (Defender, InTune,) etc. Implementation and management of Active Directory/Group Policy management within a corporate environment. Please send a CV if you would like more information on this IT Infrastructure Specialist vacancy.
Job Role: Junior Storage and Virtualisation Engineer Location: Flexible - Hybrid - Work from Home / Client Sites Salary package: £30-40,000 + bonus + benefits Key skills: VMware, VCP, vSphere, ESX, HPE, Aruba, VCAP, VXRail, IBM Spectrum Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider MUST HAVE A UK DRIIVING LICENSE Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that deliver a range of services and solutions around Cloud Computing, IT Managed Services, Storage/Backup Solutions, Unified Communications and Cyber Security. Working and supporting a varied range of customers the Storage and Virtualisation Consultant will be responsible for providing specialist support services to a range of customers in a diverse range of industries. Ideally you will have worked with and supported an VMware Solutions (vSphere, ESX) and Storage Solutions around Dell/EMC and HPE. The role will include the following: Design and delivery of IT infrastructure and Storage Services support Looking to storage and hardware issues and provide root cause analysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA's Skills and Experience: Proven track record of 3rd line infrastructure support experience Experience supporting the following Infrastructure solutions: VMware 5.5\6.0\6.5\6.7 (Clustered\Multiple site) HP\Cisco UCS\Dell servers Shared SAN Storage Other areas of the role will include: Provide client system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA's) Liaising with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of IT Principles and technologies Demonstrable strong customer service focus Softer skills will include: Excellent communication skills, both written and verbal Professional appearance, well-mannered and a constructive attitude in all work-related matters Ability to handle multiple tasks and prioritise work to maintain required productivity levels Willingness to research and self-study to keep skills relevant Self-motivated, flexible in approach, enthusiastic team player and independent worker Strong rapport and relationship building skills with internal/external customers Strong personal drive, sense of responsibility and accountability, results driven Methodical in approach with sound analytical and problem-solving skills, and keen attention to detail Enjoys a challenge Excellent opportunity within a thriving business that look after and develop their staff. Apply online now for a quick turnaround.
May 18, 2024
Full time
Job Role: Junior Storage and Virtualisation Engineer Location: Flexible - Hybrid - Work from Home / Client Sites Salary package: £30-40,000 + bonus + benefits Key skills: VMware, VCP, vSphere, ESX, HPE, Aruba, VCAP, VXRail, IBM Spectrum Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider MUST HAVE A UK DRIIVING LICENSE Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that deliver a range of services and solutions around Cloud Computing, IT Managed Services, Storage/Backup Solutions, Unified Communications and Cyber Security. Working and supporting a varied range of customers the Storage and Virtualisation Consultant will be responsible for providing specialist support services to a range of customers in a diverse range of industries. Ideally you will have worked with and supported an VMware Solutions (vSphere, ESX) and Storage Solutions around Dell/EMC and HPE. The role will include the following: Design and delivery of IT infrastructure and Storage Services support Looking to storage and hardware issues and provide root cause analysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA's Skills and Experience: Proven track record of 3rd line infrastructure support experience Experience supporting the following Infrastructure solutions: VMware 5.5\6.0\6.5\6.7 (Clustered\Multiple site) HP\Cisco UCS\Dell servers Shared SAN Storage Other areas of the role will include: Provide client system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA's) Liaising with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of IT Principles and technologies Demonstrable strong customer service focus Softer skills will include: Excellent communication skills, both written and verbal Professional appearance, well-mannered and a constructive attitude in all work-related matters Ability to handle multiple tasks and prioritise work to maintain required productivity levels Willingness to research and self-study to keep skills relevant Self-motivated, flexible in approach, enthusiastic team player and independent worker Strong rapport and relationship building skills with internal/external customers Strong personal drive, sense of responsibility and accountability, results driven Methodical in approach with sound analytical and problem-solving skills, and keen attention to detail Enjoys a challenge Excellent opportunity within a thriving business that look after and develop their staff. Apply online now for a quick turnaround.
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, firewalls, and cloud technologies, we want to hear from you!Responsibilities:Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain firewalls (e.g., Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, firewalls, and cloud technologies, we want to hear from you!Responsibilities:Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain firewalls (e.g., Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Telecom, Telecommunications, Facilities, Technician, Technology, Operations
May 18, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Telecom, Telecommunications, Facilities, Technician, Technology, Operations
Our client is an award winning, specialist insurance solution provider who support businesses and individuals with their commercial insurance and employee benefit solutions. They are a leading organisation with a rich history of strategic acquisitions which has allowed them to grow from a small start-up to a large chartered independent broker now operating with 10 locations across the country and fast approaching 1000 employees. As part of their growth they are now looking for an experienced, and highly skilled IT Solutions Architect to join their London office. The ideal candidate for this role will be experienced in architecting solutions and driving/ optimising seamless business integrations. As Solutions Architect, you will be at the forefront of managing integrations of acquired businesses into our clients IT infrastructure, ensuring efficiency throughout. Skills & Experience: Multiple years experience as a Solutions Architect within a corporate environment, with a focus on integrations. Holds a bachelor's or Master's degree in Computer Science or related fields. Strong understanding of architecture frameworks, design patterns and best practices. A polyglot individual, who is knowledgeable and experienced with multiple technology platforms and programming languages. Familiar with cloud computing platforms (ideally holding relevant certifications). Proven ability to work with cross functional teams and to be able to convey technical concepts to diverse audiences. Competitive base salary (DOE). To be discussed on intro call. Hybrid work place (2 days in office). Up to 27 days annual leave (plus bank holidays) with the option to purchase additional holiday days. Wellbeing support. Physical and mental health support + Medical Insurance, Life Assurance, Income Protection and Employee Assistance programme. If you would like to learn more about this opportunity, please apply with your CV and I will be in touch to discuss with you further.
May 18, 2024
Full time
Our client is an award winning, specialist insurance solution provider who support businesses and individuals with their commercial insurance and employee benefit solutions. They are a leading organisation with a rich history of strategic acquisitions which has allowed them to grow from a small start-up to a large chartered independent broker now operating with 10 locations across the country and fast approaching 1000 employees. As part of their growth they are now looking for an experienced, and highly skilled IT Solutions Architect to join their London office. The ideal candidate for this role will be experienced in architecting solutions and driving/ optimising seamless business integrations. As Solutions Architect, you will be at the forefront of managing integrations of acquired businesses into our clients IT infrastructure, ensuring efficiency throughout. Skills & Experience: Multiple years experience as a Solutions Architect within a corporate environment, with a focus on integrations. Holds a bachelor's or Master's degree in Computer Science or related fields. Strong understanding of architecture frameworks, design patterns and best practices. A polyglot individual, who is knowledgeable and experienced with multiple technology platforms and programming languages. Familiar with cloud computing platforms (ideally holding relevant certifications). Proven ability to work with cross functional teams and to be able to convey technical concepts to diverse audiences. Competitive base salary (DOE). To be discussed on intro call. Hybrid work place (2 days in office). Up to 27 days annual leave (plus bank holidays) with the option to purchase additional holiday days. Wellbeing support. Physical and mental health support + Medical Insurance, Life Assurance, Income Protection and Employee Assistance programme. If you would like to learn more about this opportunity, please apply with your CV and I will be in touch to discuss with you further.
We're currently working with a well-established Consultancy who are looking for a CTM Penetration Tester to add to their heavily experienced team of specialists. You will be given the opportunity to deliver on a wide variety of testing engagements with business across multiple industries. You will perform and support the main activities of my client's security testing services. You will individually provide and perform security testing, analysis, documentation, findings and remediation support to clients. You will also play a key role in supporting the wider testing team to ensure delivery of assigned tasks. Remote Working BUT Client Site Travel Required Based anywhere in UK £45,000 - £60,000 + benefits - DOE CTM Penetration Tester - Responsibilities: Delivery of high quality penetration testing, application security testing and red-team engagements Working on client site occasionally to deliver Internal Infrastructure, Wifi and Physical Testing engagements Assisting in proposal writing and scoping Customer management and debriefing Supporting the wider team in the delivery of technical engagements Using dedicated upskilling time to prepare for certifications the company will put you through including CTL CTM Penetration Tester - Requirements: Excellent general penetration and application security testing skills, with some commercial experience in a similar role Must have CTM (Check Team Member) Certification Active SC clearance or above Excellent report writing abilities and a high standard of written English Confident, dynamic, and enthusiastic about collaborating to provide effective security guidance and solutions. Penetration testing qualifications such as CREST CRT, Cyber, CREST Certified Tester, Cyber Scheme Team Leader Unfortunately, we are unable to provide sponsorship for this opportunity. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
May 18, 2024
Full time
We're currently working with a well-established Consultancy who are looking for a CTM Penetration Tester to add to their heavily experienced team of specialists. You will be given the opportunity to deliver on a wide variety of testing engagements with business across multiple industries. You will perform and support the main activities of my client's security testing services. You will individually provide and perform security testing, analysis, documentation, findings and remediation support to clients. You will also play a key role in supporting the wider testing team to ensure delivery of assigned tasks. Remote Working BUT Client Site Travel Required Based anywhere in UK £45,000 - £60,000 + benefits - DOE CTM Penetration Tester - Responsibilities: Delivery of high quality penetration testing, application security testing and red-team engagements Working on client site occasionally to deliver Internal Infrastructure, Wifi and Physical Testing engagements Assisting in proposal writing and scoping Customer management and debriefing Supporting the wider team in the delivery of technical engagements Using dedicated upskilling time to prepare for certifications the company will put you through including CTL CTM Penetration Tester - Requirements: Excellent general penetration and application security testing skills, with some commercial experience in a similar role Must have CTM (Check Team Member) Certification Active SC clearance or above Excellent report writing abilities and a high standard of written English Confident, dynamic, and enthusiastic about collaborating to provide effective security guidance and solutions. Penetration testing qualifications such as CREST CRT, Cyber, CREST Certified Tester, Cyber Scheme Team Leader Unfortunately, we are unable to provide sponsorship for this opportunity. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Your new role Due to company growth, our client is searching for experienced candidates to grow their systems solutions team. You will be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around their in-house bespoke enterprise system, along with their web UI and client web portals. You will be part of a mid-sized project with around 300,000 lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities to aid in maintenance and code reuse. As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges. Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing. Take a list of requirements from the solutions team and, on occasions, directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements. Be able to implement PHP code as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of software development experience who is keen to be part of an exciting period of enhancement within the company's IT team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Your new role Due to company growth, our client is searching for experienced candidates to grow their systems solutions team. You will be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around their in-house bespoke enterprise system, along with their web UI and client web portals. You will be part of a mid-sized project with around 300,000 lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities to aid in maintenance and code reuse. As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges. Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing. Take a list of requirements from the solutions team and, on occasions, directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements. Be able to implement PHP code as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of software development experience who is keen to be part of an exciting period of enhancement within the company's IT team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Storage Consultant Permanent Remote with Occasional visits to London 72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with storage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 18, 2024
Full time
Senior Storage Consultant Permanent Remote with Occasional visits to London 72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with storage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
May 18, 2024
Full time
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
May 18, 2024
Full time
Internal Job Title: Digital Solutions Director Business: Lucy Electric (EMS) Location:Thame, Hybrid Job Reference No: 3335 Job Purpose Lucy Electric is a traditional switchgear business which is adapting to markets for renewables, electric vehicle infrastructure and the market potential for digitalisation. In order to help us achieve this, we are looking to recruit a highly motivated and experienced Digital Solutions Director with an entrepreneurial mindset, substantial experience in technology development and commercial capability, this will be a key role on the Lucy Electric Executive Team. The business is global, with key locations in the UK and India. A strong R&D and Product team, alongside some shrewd acquisitions in data analytics and AI capabilities mean that there is a strong platform to drive innovation and have an impact in this space. The Lucy Electric Executive team recognises that networks are likely to become more flexible through digitalisation - enabling data sharing across the energy value chain and increased monitoring. Our products can be utilised to enhance power availability as well as remotely control and monitor, our hardware is automation ready. The business is at a key stage as we consider how to bring these products and solutions together to form a digital strategy. This is an excellent opportunity which offers significant autonomy to set the roadmap and strategy in Digital Solutions for Lucy Electric. The company is committed to designing and delivering smart customer solutions to enable and enhance intelligent electric networks. The Digital Solutions Director will be expected to capitalise on this commitment. They will be responsible for understanding the current market expectations, researching future trends and translating this into a commercially viable strategy which will unite Product, Sales and Marketing, Engineering and Innovation teams for a coherent vision. Job Context Lucy Electric is a part of Lucy Group the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today the Group trades in over 70 countries, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a leader in secondary power distribution solutions with over 200 years' industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, it enables the safe and reliable distribution of energy to homes and businesses worldwide. Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers are supported throughout the product lifecycle. There is substantial growth forecast for smart infrastructure related to the decentralisation, decarbonisation and digitalisation of energy networks across the world. Lucy Electric (along with Lucy Group as a whole) is very well placed to seize this opportunity and deliver world leading smart solutions in defined sectors for customers and stakeholders across all of its markets. We have a vision to significantly grow this business area going forward, this role will be responsible for formulating and ultimately delivering this strategy. Innovation, a strong product roadmap and a cohesive vision across multiple business units will be at the forefront of Lucy Electric's "go-to market" strategy. Job Dimensions With the Leadership team in the UK •Report directly to the company CEO •Lead Lucy Electric's Digital Solution strategy as part of the Lucy Electric Executive Team. •Work with the Marketing, Innovation, Product and Commercial teams in Lucy Electric to define the commercial positioning and solutions offering for digital solutions going forward. •Working with the Board, CEO and Engineering Director to effectively develop, deliver and support world-class digital solutions. Key Accountabilities Market impact and strategic development •The position will be critical to the future, successful trajectory of the company. There has not previously been a dedicated focus on the area of Digital Growth. •Lucy Electric is expanding its digital capabilities and solutions across all its major markets to enable this transformation. •This role will be responsible for designing and developing the business model Lucy Electric's digital solutions strategy and will lead the product development contribution to strategic discussions. •In addition, the role is responsible for research and development, and the delivery of new products/services associated with the digital solutions strategy. •Delivering significant growth in Lucy Electric's capabilities, revenues and margins in digital solutions. •Leading the evolution and delivery of the digital strategy. This will involve working closely with the senior leadership teams in the businesses to fully identify and articulate the priorities and opportunities to maximise the digital business opportunity. •Clearly articulating and quantifying the commercial proposition and value of digital and automated solutions •Coordination with the existing Sales, BD and Marketing teams positioning current Digital solutions effectively to substantially increase sales, margins, market share across smart solutions •Guiding and coaching the market-facing resources in Lucy Electric to analyse the strategic market demand and critical routes to market; and articulating the solutions value and growth opportunities in digital, automation and related areas. •Working closely with Engineering and Innovation teams regarding solutions specifications and new product/solutions developments to exploit new opportunities. Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience: •Significant Experience in developing and influencing strategic direction in the development of digital, automation or related sectors across global markets •Proven experience at a senior and strategic level of product development and delivery •Experience of delivering considerable revenue and margin growth, particularly in new product lines and repurposing of existing solutions •University Education / Postgraduate (Masters Degree) in areas such as Electronics, Industrial Automation, technology development Job Specific Skills: •Ability to develop and deliver clear commercial customer centric business strategy, particularly in smart solutions. •Strong leadership skills and experience •Good analytical and problem-solving skills •Ability to analyse market trends and articulate clear market-led customer solutions •Experience with financial planning, budgeting and headcount management •Work with multi-disciplinary teams to deliver strong business outcomes •Excellent communication skills; up to board level •The ability to work with agility and at pace to deliver timely results •Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. •Communicate the Digital function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals. •Identify the capabilities needed to meet the current and emerging business needs of the Digital business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfil their personal potential •Provide authoritative specialist advice to the leadership team to guide the implementation of policy and the design and implementation of projects and change initiatives. •Strong leadership and motivation behaviours, ability to make the vision real for others and encourages people to buy in. •Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies. •Business Insight. Applies knowledge of business and the marketplace to advance the organisation's goals •Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. •Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others. •Excellent attention to detail •Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here Our Central Funding Hub Technology team has an opportunity for an energetic and dynamic Python / C++ solutions developer. The team work closely with the business and the engineering in envisioning, designing and implementing ways to improve and enhance workflow and processes. This is an excellent opportunity to develop technical skills in niche areas. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be interacting with the Central Funding Hub business team on a daily basis to apply both short term and long-term solutions to their requests, and to look for ways to continuously streamline, visualize and improve efficiency of their workflow. Working within an agile team of other business aligned engineers, you will be integral to extending existing execution frameworks and developing new solutions. What you offer Proficiency in Python development. Proficiency in C++ is preferred. Basic understanding of fixed income products - Bonds, Repos, Swaps etc. - is preferred but not mandatory. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-976606 Work type: Permanent - Full time Location: London Category: Senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 16/5/2024
May 18, 2024
Full time
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here Our Central Funding Hub Technology team has an opportunity for an energetic and dynamic Python / C++ solutions developer. The team work closely with the business and the engineering in envisioning, designing and implementing ways to improve and enhance workflow and processes. This is an excellent opportunity to develop technical skills in niche areas. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be interacting with the Central Funding Hub business team on a daily basis to apply both short term and long-term solutions to their requests, and to look for ways to continuously streamline, visualize and improve efficiency of their workflow. Working within an agile team of other business aligned engineers, you will be integral to extending existing execution frameworks and developing new solutions. What you offer Proficiency in Python development. Proficiency in C++ is preferred. Basic understanding of fixed income products - Bonds, Repos, Swaps etc. - is preferred but not mandatory. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-976606 Work type: Permanent - Full time Location: London Category: Senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 16/5/2024
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here Our Central Funding Hub Technology team has an opportunity for an energetic and dynamic Python / C++ solutions developer. The team work closely with the business and the engineering in envisioning, designing and implementing ways to improve and enhance workflow and processes. This is an excellent opportunity to develop technical skills in niche areas. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be interacting with the Central Funding Hub business team on a daily basis to apply both short term and long-term solutions to their requests, and to look for ways to continuously streamline, visualize and improve efficiency of their workflow. Working within an agile team of other business aligned engineers, you will be integral to extending existing execution frameworks and developing new solutions. What you offer Proficiency in Python development. Proficiency in C++ is preferred. Basic understanding of fixed income products - Bonds, Repos, Swaps etc. - is preferred but not mandatory. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-976606 Work type: Permanent - Full time Location: London Category: Senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 16/5/2024
May 18, 2024
Full time
If you're searching for a role in Australia, New Zealand or Asia (excluding India), click here Our Central Funding Hub Technology team has an opportunity for an energetic and dynamic Python / C++ solutions developer. The team work closely with the business and the engineering in envisioning, designing and implementing ways to improve and enhance workflow and processes. This is an excellent opportunity to develop technical skills in niche areas. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? You will be interacting with the Central Funding Hub business team on a daily basis to apply both short term and long-term solutions to their requests, and to look for ways to continuously streamline, visualize and improve efficiency of their workflow. Working within an agile team of other business aligned engineers, you will be integral to extending existing execution frameworks and developing new solutions. What you offer Proficiency in Python development. Proficiency in C++ is preferred. Basic understanding of fixed income products - Bonds, Repos, Swaps etc. - is preferred but not mandatory. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: COG-976606 Work type: Permanent - Full time Location: London Category: Senior, Technology Group: Corporate Operations Group Division: Technology Recruiter: Rob Evans Opening Date: 16/5/2024
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 18, 2024
Full time
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line IT Support - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 18, 2024
Full time
2nd Line IT Support - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Engineer needed to cover one of our clients Schools in the Horsham area. Salary up to £25,000 + benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 18, 2024
Full time
IT Engineer needed to cover one of our clients Schools in the Horsham area. Salary up to £25,000 + benefits - depending on experience. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Horsham Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
We are a leading managed service provider in the Education Sector and are looking for a Roaming IT Engineer to cover the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school's network. This is an exciting op portunity to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. You will require some background in supporting infrastructures and Microsoft technologies. Your responsibilities will include: 1. Roaming Engineer To take ownership for a group of sites within the CTS array of clients and dealing with their 1st - 2nd Line Issues. To be the 1st Escalation Point for all technical issues within the client, and escalating to the CTS Helpdesk where appropriate. To think of solutions to common problems - a "can do" attitude. Provide a good level of technical expertise to all assigned customer networks. To visit a client site and work through an agreed list of issues and work with the Account Manager and/or the Senior Engineer on strategic decisions. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. 2. CTS Remote Helpdesk To be part of the team that respond to calls on the CTS Helpdesk. Dealing with incoming tickets in a professional, courteous manner over the phone, the centralized helpdesk and via email. Taking ownership of tickets and managing them in a logical and methodical manner - escalating these to a senior member of the team where needs be. Conducting full and through diagnostics with end users to enable ticket resolution. Keeping the Technical Services Manager abreast of all ongoing tickets, and their progress, at the end of each day. Escalation of calls to engineers with other knowledge, ensuring the Technical Services Manager is aware of these calls. Check in on the progression of these calls with the escalated engineer and feedback to the customer if appropriate. 3. Checks To do regular checks on our client systems, which include - but are not limited to the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 4. Holiday Work To participate in engineering projects within the school holidays. . Requirements Two or more years' experience managing Enterprise level Network infrastructures/a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. To be to drive and have a car. Experience in the education sector is desirable but not essential. . Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 18, 2024
Full time
We are a leading managed service provider in the Education Sector and are looking for a Roaming IT Engineer to cover the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school's network. This is an exciting op portunity to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. You will require some background in supporting infrastructures and Microsoft technologies. Your responsibilities will include: 1. Roaming Engineer To take ownership for a group of sites within the CTS array of clients and dealing with their 1st - 2nd Line Issues. To be the 1st Escalation Point for all technical issues within the client, and escalating to the CTS Helpdesk where appropriate. To think of solutions to common problems - a "can do" attitude. Provide a good level of technical expertise to all assigned customer networks. To visit a client site and work through an agreed list of issues and work with the Account Manager and/or the Senior Engineer on strategic decisions. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. 2. CTS Remote Helpdesk To be part of the team that respond to calls on the CTS Helpdesk. Dealing with incoming tickets in a professional, courteous manner over the phone, the centralized helpdesk and via email. Taking ownership of tickets and managing them in a logical and methodical manner - escalating these to a senior member of the team where needs be. Conducting full and through diagnostics with end users to enable ticket resolution. Keeping the Technical Services Manager abreast of all ongoing tickets, and their progress, at the end of each day. Escalation of calls to engineers with other knowledge, ensuring the Technical Services Manager is aware of these calls. Check in on the progression of these calls with the escalated engineer and feedback to the customer if appropriate. 3. Checks To do regular checks on our client systems, which include - but are not limited to the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 4. Holiday Work To participate in engineering projects within the school holidays. . Requirements Two or more years' experience managing Enterprise level Network infrastructures/a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. To be to drive and have a car. Experience in the education sector is desirable but not essential. . Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!