ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description Global Custody Product Development Data Analyst - AVP The Product organization is recruiting a data analyst supporting the Data Management lead globally. The individual will partner with the Product team, Global Delivery (operations) and Technology to execute on the custody data strategy particularly focused on cloud native data platform, custody logical data model, data channels, and data insight progression of analysis, visualization and prediction, in alignment with Custody product's strategic objective to strengthen State Street's position in the Asset Servicing industry. State Street's product organisation is leading an exciting period of transformation for the business and requires experienced leaders to take the business forward. The role will initiate and support the design and development of solutions closing identified data gaps in alignment with the strategy to build a data driven operating model. Function As an experienced data analyst you will work with the data practice lead to effectively execute on the overall strategic agenda described above. The role reports to the product development data management lead. The role requires you to be proactively involved in the assessment of available market intelligence (trends, innovations, standards and tools) and stakeholder feedback (clients and coverage/product management) to support the evolution of the custody business data needs. Responsibilities Execute on the strategy to build a data driven operating model partnering with technology, office of architecture, operations and enterprise data management covering: Data governance and quality Logical data modeling based on ISO20022 standards to be aligned with the custody operating model Data channels - Lead design and support of SDLC as Product Owner supporting custody APIs and enhancements to client data reporting portals. Alignment of ISO based logical data model to custody capabilities and data consumption marts supporting distribution channels. Data insights - work with the huge quantity of raw data collected and develop relevant actionable insights Participate in iterative technology development Ensure change remains aligned to existing standards and/or internal enterprise data management policies. Support design and efficiency of the operating model such as the development of operational control oversight and dashboard across the custody capability with actionable workflows, partnering with technology and operations Partner with product control in development of custody product data visualization platform to provide insight into the business. Responsible for ensuring appropriate governance, compliance with policies/frameworks and oversight of issues, risks, audit and compliance items related to data topics Present to senior management as requested and lead delivery of initiatives as required. Skills Background or experience in data solutions, data modelling, analysis and visualization Good understanding of the custody domain and capabilities to make informed decisions and data related to this subject area - critical to understand the business applications of data insights (e.g., what business questions need to be answered) and what data elements will effectively satisfy those needs. Strong analytical skills Aside from technical skills, be able to present data in a way that is both understandable and compelling. Proven change agent with track record of delivery Have an understanding of a techniques and tools, key areas of focus - data management, BI tool usage, dashboarding, charting, report development, data visualization Strong stakeholder management skills with an ability to navigate organization Prior experience of successfully delivering change in a complex environment while managing competing environments and delivering projects using Agile and Waterfall techniques Proven change agent with track record of delivery Experience with mapping business and system process flows using standard tools (Visio, ARIS, etc.). Track record of working in the data space with ISO standards and development of data solutions to solve problems Familiarity with industry integration tools and their applicability in shortening the chain of custody across the investment lifecycle Experience With 3 to 6+ years' experience in Securities Services (product, ops, business analysis) Worked in Product organizations in prior roles Operated at a global level Prior experience working in data and/or technology- familiarity with tools such as JavaScript, Python & Python Libraries, Structured Query Language (SQL), Hadoop, Snowflake, Qlik, Tableau, Microsoft Excel, Artificial intelligence, Collibra, Manta Consultative experience Track record of solving data integration challenges and building data solutions across complex and at scale services Outcomes expected from the roles Good understanding of custody and related data management needs Maintain up to date understanding of data tools, standards and changes in building actionable insights Responsible for issue and risk escalation Project / initiative ownership as requested as the product owner Appropriate governance and audit trail on documentation of all key decisions and actions. Split of role: Data strategy design, development and execution: 85% Market / Client interaction: 15%
May 01, 2024
Full time
Job Description Global Custody Product Development Data Analyst - AVP The Product organization is recruiting a data analyst supporting the Data Management lead globally. The individual will partner with the Product team, Global Delivery (operations) and Technology to execute on the custody data strategy particularly focused on cloud native data platform, custody logical data model, data channels, and data insight progression of analysis, visualization and prediction, in alignment with Custody product's strategic objective to strengthen State Street's position in the Asset Servicing industry. State Street's product organisation is leading an exciting period of transformation for the business and requires experienced leaders to take the business forward. The role will initiate and support the design and development of solutions closing identified data gaps in alignment with the strategy to build a data driven operating model. Function As an experienced data analyst you will work with the data practice lead to effectively execute on the overall strategic agenda described above. The role reports to the product development data management lead. The role requires you to be proactively involved in the assessment of available market intelligence (trends, innovations, standards and tools) and stakeholder feedback (clients and coverage/product management) to support the evolution of the custody business data needs. Responsibilities Execute on the strategy to build a data driven operating model partnering with technology, office of architecture, operations and enterprise data management covering: Data governance and quality Logical data modeling based on ISO20022 standards to be aligned with the custody operating model Data channels - Lead design and support of SDLC as Product Owner supporting custody APIs and enhancements to client data reporting portals. Alignment of ISO based logical data model to custody capabilities and data consumption marts supporting distribution channels. Data insights - work with the huge quantity of raw data collected and develop relevant actionable insights Participate in iterative technology development Ensure change remains aligned to existing standards and/or internal enterprise data management policies. Support design and efficiency of the operating model such as the development of operational control oversight and dashboard across the custody capability with actionable workflows, partnering with technology and operations Partner with product control in development of custody product data visualization platform to provide insight into the business. Responsible for ensuring appropriate governance, compliance with policies/frameworks and oversight of issues, risks, audit and compliance items related to data topics Present to senior management as requested and lead delivery of initiatives as required. Skills Background or experience in data solutions, data modelling, analysis and visualization Good understanding of the custody domain and capabilities to make informed decisions and data related to this subject area - critical to understand the business applications of data insights (e.g., what business questions need to be answered) and what data elements will effectively satisfy those needs. Strong analytical skills Aside from technical skills, be able to present data in a way that is both understandable and compelling. Proven change agent with track record of delivery Have an understanding of a techniques and tools, key areas of focus - data management, BI tool usage, dashboarding, charting, report development, data visualization Strong stakeholder management skills with an ability to navigate organization Prior experience of successfully delivering change in a complex environment while managing competing environments and delivering projects using Agile and Waterfall techniques Proven change agent with track record of delivery Experience with mapping business and system process flows using standard tools (Visio, ARIS, etc.). Track record of working in the data space with ISO standards and development of data solutions to solve problems Familiarity with industry integration tools and their applicability in shortening the chain of custody across the investment lifecycle Experience With 3 to 6+ years' experience in Securities Services (product, ops, business analysis) Worked in Product organizations in prior roles Operated at a global level Prior experience working in data and/or technology- familiarity with tools such as JavaScript, Python & Python Libraries, Structured Query Language (SQL), Hadoop, Snowflake, Qlik, Tableau, Microsoft Excel, Artificial intelligence, Collibra, Manta Consultative experience Track record of solving data integration challenges and building data solutions across complex and at scale services Outcomes expected from the roles Good understanding of custody and related data management needs Maintain up to date understanding of data tools, standards and changes in building actionable insights Responsible for issue and risk escalation Project / initiative ownership as requested as the product owner Appropriate governance and audit trail on documentation of all key decisions and actions. Split of role: Data strategy design, development and execution: 85% Market / Client interaction: 15%
Due to significant growth and investment into the technology that enables our private credit business, we have an exciting opportunity for you to contribute to our long-term strategy. Our collaborative, global technology team build and provide strategic solutions, by integrating in-house and vendor applications, involving new development and greenfield projects setting the foundation for the future. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Working as part of a technical team, you will deliver high quality software that is thoroughly tested and optimized, while building solutions and integrations from requirements and providing maintenance and enhancements to the existing code base. You will also contribute to the ongoing evolution of our platform design and architecture. You will be building solutions to manage and convert raw data into information that can be interpreted by data scientists and business analysts. As well as this you will help design and develop reusable data pipelines for consumption across our asset management business' data platform. You will be exposed to new server-less based solutions, microservice architecture, delta lake and expanding brand new applications in the Cloud and maintaining Infrastructure as Code (IaC). What you offer 3-5 years' experience of full stack development with design, development, testing, deployment, and version control Proven development skills to work with Python, Structured Query Language, ReactJS, REST Api. Hands-on experience with Amazon Web Services (EC2, S3, RDS, DynamoDB, Lambda and EBS) for designing scalable, cloud-native, distributed software utilising modern development architectures Analytical and problem-solving abilities, coupled with good communication skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
May 01, 2024
Full time
Due to significant growth and investment into the technology that enables our private credit business, we have an exciting opportunity for you to contribute to our long-term strategy. Our collaborative, global technology team build and provide strategic solutions, by integrating in-house and vendor applications, involving new development and greenfield projects setting the foundation for the future. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Working as part of a technical team, you will deliver high quality software that is thoroughly tested and optimized, while building solutions and integrations from requirements and providing maintenance and enhancements to the existing code base. You will also contribute to the ongoing evolution of our platform design and architecture. You will be building solutions to manage and convert raw data into information that can be interpreted by data scientists and business analysts. As well as this you will help design and develop reusable data pipelines for consumption across our asset management business' data platform. You will be exposed to new server-less based solutions, microservice architecture, delta lake and expanding brand new applications in the Cloud and maintaining Infrastructure as Code (IaC). What you offer 3-5 years' experience of full stack development with design, development, testing, deployment, and version control Proven development skills to work with Python, Structured Query Language, ReactJS, REST Api. Hands-on experience with Amazon Web Services (EC2, S3, RDS, DynamoDB, Lambda and EBS) for designing scalable, cloud-native, distributed software utilising modern development architectures Analytical and problem-solving abilities, coupled with good communication skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We optimise the value of our data by combining our domain and technical expertise to make our data fit-for-purpose, timely and accurate. We apply our problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to better manage our data. Our Team: The EMEA Commodities Data team covers the full commodity product spectrum including carbon markets. The team is responsible for acquiring and maintaining the full life cycle of commodities data as well as develop targeted quality improvement and monitoring initiatives to ensure input data is Fit-for-Purpose. Deep domain knowledge, client understanding, and data management expertise are paramount for our ability to continuously deliver high quality data to our rapidly growing client base. Our data coverage includes both pricing and fundamentals content across all product classes. What's the Role? The EMEA Commodities data team is looking for a highly motivated and driven Commodities Data Team Leader to support our data product strategy and develop the team. You will play a key role in leading individuals with a diverse set of backgrounds ranging from data analysts to data management professionals. You will lead by example in understanding the commodity market dynamics and data management practices. Using your experience, market expertise and client understanding, you will help the team in identifying opportunities to expand coverage, ensure quality standards are met and improve discoverability of our content. You will be instrumental in setting the commodities data modelling strategy and deliver high quality data using strong project management and leadership skills. In doing so, you'll build a close partnership with Engineering, Core Product, and other various stakeholders. We'll Trust You To: Recruit, mentor, and develop a team of data analysts and data management professionals who are experts in the commodities domain; Foster and maintain strong relationships with other data and core business groups, such as Product, Sales, Enterprise, News and Engineering to help develop and improve fit-for-purpose data and functionality across the terminal; Mobilize the team to design and implement proactive data quality management supported by client-focused metrics; Implement a strong content acquisition strategy that is meta data and data quality driven; Develop data modelling and ETL skills within the team to develop a robust data governance framework and ensure the interoperability of the commodity datasets; Stay up to date with market trends and standard processes to be able to proactively spot opportunities for expanding our content coverage; Identify and manage internal processes to find opportunities for improvement, as well as devise and implement new innovative workflow solutions; Effectively project manage and set tangible data product strategy that is goal driven; Manage and mentor the team on large and complex data projects and business initiatives. You'll need to have: Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. A minimum of 3+ years of formal leadership experience or strong informal leadership experience, and relevant commodities market knowledge; Strong technical experience and domain expertise to lead and develop a team of data analysts and data management professionals; Demonstrable experience in a data management related role such as data quality, content acquisition and data modelling; Strategic vision to align your team's goals while providing outstanding service to business and other internal/external clients; Experience in driving strategies and managing complex projects; Superb stakeholder management skills to establish strong credibility and influential relationships to communicate business needs and an operational strategy to internal and external partners; Good understanding of the commodity clients' needs and the different use cases; Creative and flexible approach to problem solving as well as leadership ability in change management; Strong knowledge of data processing paradigms and associated tools and technologies; Excellent communication skills, allowing you to clearly communicate business needs and to advocate on behalf of your team. We'd love to see: Experience in semantic technologies, or an understanding of their structures; Understanding of Data Governance and Data Management; Client facing experience or some level of indirect client interaction; Commodity markets work experience or proven knowledge; Proven ability to build influential relationships with multiple internal and external clients and partners; Strong understanding of the Bloomberg commodities data product and terminal functionality; Exposure to the Bloomberg Enterprise data products; Varied project management experience and/or certifications (CAPM, PMP and/or CSM); Experience using data visualization tools such as QlikSense. Does this sound like you? Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. Bloomberg is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email (Americas), (Europe, the Middle East and Africa), or (Asia-Pacific), based on the region you are submitting an application for. Alternatively, you can get support from our disability partner EmployAbility, please contact or ?
May 01, 2024
Full time
Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We optimise the value of our data by combining our domain and technical expertise to make our data fit-for-purpose, timely and accurate. We apply our problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to better manage our data. Our Team: The EMEA Commodities Data team covers the full commodity product spectrum including carbon markets. The team is responsible for acquiring and maintaining the full life cycle of commodities data as well as develop targeted quality improvement and monitoring initiatives to ensure input data is Fit-for-Purpose. Deep domain knowledge, client understanding, and data management expertise are paramount for our ability to continuously deliver high quality data to our rapidly growing client base. Our data coverage includes both pricing and fundamentals content across all product classes. What's the Role? The EMEA Commodities data team is looking for a highly motivated and driven Commodities Data Team Leader to support our data product strategy and develop the team. You will play a key role in leading individuals with a diverse set of backgrounds ranging from data analysts to data management professionals. You will lead by example in understanding the commodity market dynamics and data management practices. Using your experience, market expertise and client understanding, you will help the team in identifying opportunities to expand coverage, ensure quality standards are met and improve discoverability of our content. You will be instrumental in setting the commodities data modelling strategy and deliver high quality data using strong project management and leadership skills. In doing so, you'll build a close partnership with Engineering, Core Product, and other various stakeholders. We'll Trust You To: Recruit, mentor, and develop a team of data analysts and data management professionals who are experts in the commodities domain; Foster and maintain strong relationships with other data and core business groups, such as Product, Sales, Enterprise, News and Engineering to help develop and improve fit-for-purpose data and functionality across the terminal; Mobilize the team to design and implement proactive data quality management supported by client-focused metrics; Implement a strong content acquisition strategy that is meta data and data quality driven; Develop data modelling and ETL skills within the team to develop a robust data governance framework and ensure the interoperability of the commodity datasets; Stay up to date with market trends and standard processes to be able to proactively spot opportunities for expanding our content coverage; Identify and manage internal processes to find opportunities for improvement, as well as devise and implement new innovative workflow solutions; Effectively project manage and set tangible data product strategy that is goal driven; Manage and mentor the team on large and complex data projects and business initiatives. You'll need to have: Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. A minimum of 3+ years of formal leadership experience or strong informal leadership experience, and relevant commodities market knowledge; Strong technical experience and domain expertise to lead and develop a team of data analysts and data management professionals; Demonstrable experience in a data management related role such as data quality, content acquisition and data modelling; Strategic vision to align your team's goals while providing outstanding service to business and other internal/external clients; Experience in driving strategies and managing complex projects; Superb stakeholder management skills to establish strong credibility and influential relationships to communicate business needs and an operational strategy to internal and external partners; Good understanding of the commodity clients' needs and the different use cases; Creative and flexible approach to problem solving as well as leadership ability in change management; Strong knowledge of data processing paradigms and associated tools and technologies; Excellent communication skills, allowing you to clearly communicate business needs and to advocate on behalf of your team. We'd love to see: Experience in semantic technologies, or an understanding of their structures; Understanding of Data Governance and Data Management; Client facing experience or some level of indirect client interaction; Commodity markets work experience or proven knowledge; Proven ability to build influential relationships with multiple internal and external clients and partners; Strong understanding of the Bloomberg commodities data product and terminal functionality; Exposure to the Bloomberg Enterprise data products; Varied project management experience and/or certifications (CAPM, PMP and/or CSM); Experience using data visualization tools such as QlikSense. Does this sound like you? Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. Bloomberg is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email (Americas), (Europe, the Middle East and Africa), or (Asia-Pacific), based on the region you are submitting an application for. Alternatively, you can get support from our disability partner EmployAbility, please contact or ?
As an Adobe AEM Technical Lead, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment, and support of application developed for our clients. As a member working in a team environment, you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. Tech Profile & Essentials Skills: 10+ years experience in development including defining requirements, developing solution alternatives and estimates, and translating client's business requirements into specific systems, applications, or process designs for large complex IT solutions Modern JavaScript stack - ES6/2017 exposure with knowledge of async/await and modularization with Webpack React experience, including lifecycle methods, hooks, and composition Hands of experience in forge component development CSS modules or CSS-in-JS Unit and functional testing experience, for example with Jest, Testing Library or Cypress Software development lifecycle experience and experience working in an Agile methodology Knowledge of Agile and DevOps 8+ years of hands-on experience with Adobe Experience manager and Adobe Analytics Strong leadership ability to guide the junior team members on engineering and implementation. Preferred Skills and Experience: Experience in financial domain Experience consuming and developing XML and JSON web services. Bachelor's degree in computer science / Information Technology Strong communication, interpersonal, collaboration and leadership skills Excellent problem-solving skills and ability to think logically. Embrace learning new technologies quickly. Education and Professional Skills: Professional qualification or equivalent. BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable) Proven English reading/writing capability required. Curious about new technologies and tools, creative thinking and initiative taking. Agile related certifications preferable AEM certification will be an added advantage. Customer centricity Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans. Strong stakeholder and relationship management Detailed Responsibilities: Adobe AEM Developer will play a vital role in the development, design, testing and deployment of Adobe Experience Management Web and Mobile solutions Work with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams Work with AEM developers and others to deliver digital components and experiences Contribute to common UI component library Follow common UI component library guidelines Conduct code reviews, employ strong coding standards for efficiency, readability, and reuse LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
As an Adobe AEM Technical Lead, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment, and support of application developed for our clients. As a member working in a team environment, you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. Tech Profile & Essentials Skills: 10+ years experience in development including defining requirements, developing solution alternatives and estimates, and translating client's business requirements into specific systems, applications, or process designs for large complex IT solutions Modern JavaScript stack - ES6/2017 exposure with knowledge of async/await and modularization with Webpack React experience, including lifecycle methods, hooks, and composition Hands of experience in forge component development CSS modules or CSS-in-JS Unit and functional testing experience, for example with Jest, Testing Library or Cypress Software development lifecycle experience and experience working in an Agile methodology Knowledge of Agile and DevOps 8+ years of hands-on experience with Adobe Experience manager and Adobe Analytics Strong leadership ability to guide the junior team members on engineering and implementation. Preferred Skills and Experience: Experience in financial domain Experience consuming and developing XML and JSON web services. Bachelor's degree in computer science / Information Technology Strong communication, interpersonal, collaboration and leadership skills Excellent problem-solving skills and ability to think logically. Embrace learning new technologies quickly. Education and Professional Skills: Professional qualification or equivalent. BS/MS degree in Computer Science, Software Engineering or STEM degree (Desirable) Proven English reading/writing capability required. Curious about new technologies and tools, creative thinking and initiative taking. Agile related certifications preferable AEM certification will be an added advantage. Customer centricity Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans. Strong stakeholder and relationship management Detailed Responsibilities: Adobe AEM Developer will play a vital role in the development, design, testing and deployment of Adobe Experience Management Web and Mobile solutions Work with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams Work with AEM developers and others to deliver digital components and experiences Contribute to common UI component library Follow common UI component library guidelines Conduct code reviews, employ strong coding standards for efficiency, readability, and reuse LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
London Stock Exchange Group
Nottingham, Nottinghamshire
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE: The Lead QA Analyst is a member of the SIT Team responsible for testing software for our Capital Markets FX Products. The Lead QA Analyst will drive requirement reviews, test planning activities and execution of critical test cases/scripts required to ensure that the software meets business requirements. The Lead QA Analyst will functionally manage the tasks of a small group of Quality Engineers to guide the testing of complex software products or customer solutions. The Lead QA Engineer contributes through their technical and leadership expertise. Functional Testing levels may include application integration, system, system/network integration and acceptance testing; may also include non-functional testing such as F&R and DR. The successful candidate will also mentor and guide others in the team to perform functional, non functional testing and other testing activities. This role is Digital First Hybrid, the successful candidate will be required to work from the office 1 day per week or 3/4 days per month. WHAT YOU'LL BE DOING: Independently develops test plan documents, writes and performs manual test cases etc. Provides the planning, integration, scripting, and execution of testing required Reviews business requirements, and design specifications complex changes/systems for completeness and testability. Conducts testing using company-specific, manual, programmatic or automated processes. Develops and performs test scripts, lead bug triage meetings, coordinates with the development teams, and communicates the Testing status and Test Results, all independently. Logs defects per defined project guidelines and standards and analyses defects including the origin and cause, communicates pertinent information, and confirms resolution of defects. May lead a small group on implementing projects with manageable risks and resources requirements. Conducts root cause analysis and correlation of other system and/or problems of high complexity. Works on projects of varying complexity including large, complex projects that require increased skill in multiple technical disciplines. Estimates effort required for own work and checks and agrees other team members' estimates. Accountable for planning work assigned to their sub-team, including work breakdown, estimates and identification of possible solution options. Accountable for tracking status of sub-team's work and ensuring deliverables are produced to agreed schedules. Identifies risk, comes up with mitigation plan which is communicated Communicate risks to quality and testing schedules to Quality Manager. Reports complex issues with clarity and at an appropriate level for Senior Stakeholders. Provides status updates to managers. Stays current with industry trends and identifies technologies that will impact the business. WHAT YOU'LL BRING: Key Experience required: Comfortable working in a fast-paced environment where needs evolve rapidly and priorities change. A passion for learning and innovation is critical. A great people person who can motivate and bring the best out of a diverse team. Attention to detail is key Knowledge, Skills and Experience required BSC Honours degree in Computing or equivalent experience Minimum of 10-year hands on experience in Software development life cycle, preferably in Automation testing of multi-tiered applications. Experience of working within the Financial Sector. Integration testing experience with upstream/downstream systems A demonstrable knowledge of Capital Markets FX lifecycle. Minimum of 6 years experience as a Quality Analyst. Experience in creating test plans and reporting to senior stakeholders. Scripting test cases based on requirements. Developing and building tests into automated test suites. Demonstrate a clear understanding of standard software QA processes and methodologies. Ability to grasp technical and domain knowledge quickly is critical. High attention to details and strong communication skills with the ability to work under pressure. Ability to train and mentor other QA team members. Experience in leading co-workers and small teams. Proficient in using Jira/Confluence. Beneficial Experience: Experience on Windows / Linux / UNIX environment. Prior experience of testing in Capital Markets domain, in particular FX is desirable. Knowledge of FX trading is a huge plus! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE: The Lead QA Analyst is a member of the SIT Team responsible for testing software for our Capital Markets FX Products. The Lead QA Analyst will drive requirement reviews, test planning activities and execution of critical test cases/scripts required to ensure that the software meets business requirements. The Lead QA Analyst will functionally manage the tasks of a small group of Quality Engineers to guide the testing of complex software products or customer solutions. The Lead QA Engineer contributes through their technical and leadership expertise. Functional Testing levels may include application integration, system, system/network integration and acceptance testing; may also include non-functional testing such as F&R and DR. The successful candidate will also mentor and guide others in the team to perform functional, non functional testing and other testing activities. This role is Digital First Hybrid, the successful candidate will be required to work from the office 1 day per week or 3/4 days per month. WHAT YOU'LL BE DOING: Independently develops test plan documents, writes and performs manual test cases etc. Provides the planning, integration, scripting, and execution of testing required Reviews business requirements, and design specifications complex changes/systems for completeness and testability. Conducts testing using company-specific, manual, programmatic or automated processes. Develops and performs test scripts, lead bug triage meetings, coordinates with the development teams, and communicates the Testing status and Test Results, all independently. Logs defects per defined project guidelines and standards and analyses defects including the origin and cause, communicates pertinent information, and confirms resolution of defects. May lead a small group on implementing projects with manageable risks and resources requirements. Conducts root cause analysis and correlation of other system and/or problems of high complexity. Works on projects of varying complexity including large, complex projects that require increased skill in multiple technical disciplines. Estimates effort required for own work and checks and agrees other team members' estimates. Accountable for planning work assigned to their sub-team, including work breakdown, estimates and identification of possible solution options. Accountable for tracking status of sub-team's work and ensuring deliverables are produced to agreed schedules. Identifies risk, comes up with mitigation plan which is communicated Communicate risks to quality and testing schedules to Quality Manager. Reports complex issues with clarity and at an appropriate level for Senior Stakeholders. Provides status updates to managers. Stays current with industry trends and identifies technologies that will impact the business. WHAT YOU'LL BRING: Key Experience required: Comfortable working in a fast-paced environment where needs evolve rapidly and priorities change. A passion for learning and innovation is critical. A great people person who can motivate and bring the best out of a diverse team. Attention to detail is key Knowledge, Skills and Experience required BSC Honours degree in Computing or equivalent experience Minimum of 10-year hands on experience in Software development life cycle, preferably in Automation testing of multi-tiered applications. Experience of working within the Financial Sector. Integration testing experience with upstream/downstream systems A demonstrable knowledge of Capital Markets FX lifecycle. Minimum of 6 years experience as a Quality Analyst. Experience in creating test plans and reporting to senior stakeholders. Scripting test cases based on requirements. Developing and building tests into automated test suites. Demonstrate a clear understanding of standard software QA processes and methodologies. Ability to grasp technical and domain knowledge quickly is critical. High attention to details and strong communication skills with the ability to work under pressure. Ability to train and mentor other QA team members. Experience in leading co-workers and small teams. Proficient in using Jira/Confluence. Beneficial Experience: Experience on Windows / Linux / UNIX environment. Prior experience of testing in Capital Markets domain, in particular FX is desirable. Knowledge of FX trading is a huge plus! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
We are Bloomberg Enterprise Data - fast paced, innovative and expanding! We partner closely with our clients, taking time to understand their unique businesses and individual data and financial technology (FinTech) needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling enables our clients to get exactly the data they need, when they need it, in the format they prefer. Put simply, our award-winning data powers the capital markets. What is the Real-Time Pricing business at Bloomberg? Bloomberg's real-time pricing business is a market leader in the fixed income universe and is supported by a variety of pricing options available on the Bloomberg Terminal as well as distributed directly to clients. IBVAL Front Office (IBVL) is the newest pricing source built to support real-time trading and the growing adoption of trading automation. IBVAL Front Office uses a machine learning model that ingests trade and quote data sources in near real time to produce high quality pricing and consistent coverage across the liquidity spectrum. This pricing source is distinct from but complementary to Bloomberg's leading evaluated pricing service, BVAL. In addition to supporting IBVAL, there would be responsibilities covering pricing sources like BGN (Bloomberg Generic Pricing), CBBT (Composite Bloomberg Bond Trader), and BMRK (Benchmark) which are all streaming pricing throughout the day. We are known for: Cutting edge pricing methodologies that aid clients in the full investment lifecycle Pricing data provided how and when clients want it Legendary customer support The most respected capital markets firms across the globe are Bloomberg Pricing clients, and we continue to grow annually. The Role: Real-time Pricing Analysts are pricing experts responsible for employing relevant, innovative, and leading-edge valuation models that leverage Bloomberg's in-house analytics to provide high-quality data for the front office, middle office, and operations. We are seeking a pricing specialist with a deep knowledge of the Fixed Income markets, with a focus on GSAC (Governments, Supranationals, Agencies, and Corporates). The team consists of capital market professionals with extensive and varied experiences, including former traders, portfolio managers, and research analysts. We'll trust you to: Support the real time pricing business across product, sales and clients Work closely with the AI modeling team and core engineering team to develop automation processes to ensure the highest quality product can be delivered to clients Work closely with other BVAL team members, Business Development, and Engineering to develop innovative tools to ensure quality and coverage across global markets Partner with Sales in presenting the pricing services to prospective and existing clients Discuss markets, AI pricing models, and pricing questions with colleagues and clients You'll need to have: 5+ years of trading, portfolio management, securities valuations or research experience within cash bond universe in capital markets for either a buyside or sellside firm or vendor Demonstrated experience in technology solutions that support fixed income workflows across front, middle and or back office as well as experience learning and navigating complex systems, including databases and analytical models Proven proficiency in Python, Microsoft Excel, VBA, SQL, and data modeling Shown ability to articulate complex valuation models in a clear and concise manner with internal and external constituents We'd love to see: Client facing experience in a sales, account management or Go-To-Market role Experience in Agile or Kanban environments Experience with digital distribution technologies Please note we use years of experience as a guide, but we will certainly consider applications from all candidates who are able to demonstrate the skills vital for the role. If this sounds like you, please apply! If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email . Alternatively, you can get support from our disability partner EmployAbility, please contact or
May 01, 2024
Full time
We are Bloomberg Enterprise Data - fast paced, innovative and expanding! We partner closely with our clients, taking time to understand their unique businesses and individual data and financial technology (FinTech) needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling enables our clients to get exactly the data they need, when they need it, in the format they prefer. Put simply, our award-winning data powers the capital markets. What is the Real-Time Pricing business at Bloomberg? Bloomberg's real-time pricing business is a market leader in the fixed income universe and is supported by a variety of pricing options available on the Bloomberg Terminal as well as distributed directly to clients. IBVAL Front Office (IBVL) is the newest pricing source built to support real-time trading and the growing adoption of trading automation. IBVAL Front Office uses a machine learning model that ingests trade and quote data sources in near real time to produce high quality pricing and consistent coverage across the liquidity spectrum. This pricing source is distinct from but complementary to Bloomberg's leading evaluated pricing service, BVAL. In addition to supporting IBVAL, there would be responsibilities covering pricing sources like BGN (Bloomberg Generic Pricing), CBBT (Composite Bloomberg Bond Trader), and BMRK (Benchmark) which are all streaming pricing throughout the day. We are known for: Cutting edge pricing methodologies that aid clients in the full investment lifecycle Pricing data provided how and when clients want it Legendary customer support The most respected capital markets firms across the globe are Bloomberg Pricing clients, and we continue to grow annually. The Role: Real-time Pricing Analysts are pricing experts responsible for employing relevant, innovative, and leading-edge valuation models that leverage Bloomberg's in-house analytics to provide high-quality data for the front office, middle office, and operations. We are seeking a pricing specialist with a deep knowledge of the Fixed Income markets, with a focus on GSAC (Governments, Supranationals, Agencies, and Corporates). The team consists of capital market professionals with extensive and varied experiences, including former traders, portfolio managers, and research analysts. We'll trust you to: Support the real time pricing business across product, sales and clients Work closely with the AI modeling team and core engineering team to develop automation processes to ensure the highest quality product can be delivered to clients Work closely with other BVAL team members, Business Development, and Engineering to develop innovative tools to ensure quality and coverage across global markets Partner with Sales in presenting the pricing services to prospective and existing clients Discuss markets, AI pricing models, and pricing questions with colleagues and clients You'll need to have: 5+ years of trading, portfolio management, securities valuations or research experience within cash bond universe in capital markets for either a buyside or sellside firm or vendor Demonstrated experience in technology solutions that support fixed income workflows across front, middle and or back office as well as experience learning and navigating complex systems, including databases and analytical models Proven proficiency in Python, Microsoft Excel, VBA, SQL, and data modeling Shown ability to articulate complex valuation models in a clear and concise manner with internal and external constituents We'd love to see: Client facing experience in a sales, account management or Go-To-Market role Experience in Agile or Kanban environments Experience with digital distribution technologies Please note we use years of experience as a guide, but we will certainly consider applications from all candidates who are able to demonstrate the skills vital for the role. If this sounds like you, please apply! If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email . Alternatively, you can get support from our disability partner EmployAbility, please contact or
Senior Java Developer - Rates eTrading - sought by leading investment bank based in Canary Wharf - Hybrid - Contract inside IR35 Job Responsibilities/Role: Designing and developing front office eTrading applications to the trading business Working directly with Traders, Sales, and Quants to contribute towards the future direction of the platform. Utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable. Driving engineering standards and continuing to strive for best Enhancing our automated testing efforts and optimizing our UAT process Mentoring strong and energetic team in EMEA region Serving as advisor or coach to new or lower-level analysts Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours Job Opportunities: Develop efficient and robust solutions to challenging business problems. Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows. Qualifications: Required 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database Solid architectural understanding of enterprise applications Understanding of computing science fundamentals - concurrency, algorithms, data structures, design patterns, etc. Preferred Experience with Java Core, Spring framework and Linux Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting. Experience with ION Trading solutions Knowledge of major Rates Financial Products (e.g., EuroGovies/Swaps/GILTS/SAS etc.) and Broker/Customer Markets electronic trading flows. Experience of KDB Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery. Please apply within for further details - Matt Holmes - Harvey Nash
May 01, 2024
Full time
Senior Java Developer - Rates eTrading - sought by leading investment bank based in Canary Wharf - Hybrid - Contract inside IR35 Job Responsibilities/Role: Designing and developing front office eTrading applications to the trading business Working directly with Traders, Sales, and Quants to contribute towards the future direction of the platform. Utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable. Driving engineering standards and continuing to strive for best Enhancing our automated testing efforts and optimizing our UAT process Mentoring strong and energetic team in EMEA region Serving as advisor or coach to new or lower-level analysts Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours Job Opportunities: Develop efficient and robust solutions to challenging business problems. Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows. Qualifications: Required 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database Solid architectural understanding of enterprise applications Understanding of computing science fundamentals - concurrency, algorithms, data structures, design patterns, etc. Preferred Experience with Java Core, Spring framework and Linux Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting. Experience with ION Trading solutions Knowledge of major Rates Financial Products (e.g., EuroGovies/Swaps/GILTS/SAS etc.) and Broker/Customer Markets electronic trading flows. Experience of KDB Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery. Please apply within for further details - Matt Holmes - Harvey Nash
ICF works on the key challenges of our times, supporting governments in the design, appraisal and delivery of policies and programmes across a wide range of issues - from migration, security, technology to health, food and the environment. Our Data Science Team works in partnership with experts across our business, applying data science methods to create innovative solutions for ICF clients in the UK and EU. The team's work has a particular focus on the application of data science to public policy research and analysis. We are looking for a Senior Data Scientist to contribute to the further growth and success of this team by applying expertise in data science to client projects and working closely with the team leader to provide coaching and line management to more junior data scientists. You will typically be working on a few projects at a time, interacting with all levels of ICF staff and external stakeholders. You will contribute to drafting research reports and proposals, and present findings to clients. We are particularly interested in candidates who can demonstrate a genuine interest in public policies in the areas we cover. We have a flexible, hybrid model in which you can balance working from home with use of our UK bases in London, Plymouth, Leeds and Birmingham. Skills, Knowledge and Experience We welcome applications from candidates with: At minimum, a Bachelor's degree in disciplines such as Data Science or Social Sciences. At least three years of practical experience within industry, government, or consulting in applying data-driven approaches to a variety of business scenarios, including creation and use of advanced analytics or machine learning algorithms. An understanding of data science and machine learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameter tuning, NLP, and utilising LLMs. An understanding of the importance of effective communication with clients and experience of relaying complex technical concepts to diverse audiences. Proficiency in Python. Strong report writing and presentation skills. Excellent command of English language. Experience of (i) query languages such as SQL and (ii) working on proposals for client work would be advantageous but are not essential. Applicants must have the right to work in the UK. More about ICF ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources. We provide a supportive, collegiate work environment. Our 'You Matter' programme enables recognition of colleague's contributions, support and success. Interested? Please submit a CV and cover letter HERE to start the conversation! ONLY applications with a cover letter will be considered About us: Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you'll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called 'You Matter', which awards points as a 'thank you' for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: Single Private Medical Insurance cover with no restrictions on existing conditions. Dental insurance and an online GP service. 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). Pension scheme with 5% of salary employer contribution Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at .
May 01, 2024
Full time
ICF works on the key challenges of our times, supporting governments in the design, appraisal and delivery of policies and programmes across a wide range of issues - from migration, security, technology to health, food and the environment. Our Data Science Team works in partnership with experts across our business, applying data science methods to create innovative solutions for ICF clients in the UK and EU. The team's work has a particular focus on the application of data science to public policy research and analysis. We are looking for a Senior Data Scientist to contribute to the further growth and success of this team by applying expertise in data science to client projects and working closely with the team leader to provide coaching and line management to more junior data scientists. You will typically be working on a few projects at a time, interacting with all levels of ICF staff and external stakeholders. You will contribute to drafting research reports and proposals, and present findings to clients. We are particularly interested in candidates who can demonstrate a genuine interest in public policies in the areas we cover. We have a flexible, hybrid model in which you can balance working from home with use of our UK bases in London, Plymouth, Leeds and Birmingham. Skills, Knowledge and Experience We welcome applications from candidates with: At minimum, a Bachelor's degree in disciplines such as Data Science or Social Sciences. At least three years of practical experience within industry, government, or consulting in applying data-driven approaches to a variety of business scenarios, including creation and use of advanced analytics or machine learning algorithms. An understanding of data science and machine learning concepts and algorithms such as clustering, regression, classification, forecasting, neural networks, hyperparameter tuning, NLP, and utilising LLMs. An understanding of the importance of effective communication with clients and experience of relaying complex technical concepts to diverse audiences. Proficiency in Python. Strong report writing and presentation skills. Excellent command of English language. Experience of (i) query languages such as SQL and (ii) working on proposals for client work would be advantageous but are not essential. Applicants must have the right to work in the UK. More about ICF ICF is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We give active support to career progression. We are committed to learning and personal development - providing in-house training programmes, access to our communities of practice and online learning resources. We provide a supportive, collegiate work environment. Our 'You Matter' programme enables recognition of colleague's contributions, support and success. Interested? Please submit a CV and cover letter HERE to start the conversation! ONLY applications with a cover letter will be considered About us: Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you'll have access to a vast array of benefits to help you live your life well. We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role. To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support. We enjoy celebrating success, which is why we have a competitive recognition program called 'You Matter', which awards points as a 'thank you' for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee. ICF also offers a range of competitive benefits, which include: Single Private Medical Insurance cover with no restrictions on existing conditions. Dental insurance and an online GP service. 25 days annual leave, plus UK bank holidays (annual leave increases with years of service). Pension scheme with 5% of salary employer contribution Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick. Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay. ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at .
Job Description Head of Portfolio - Professional Services Location: University of Warwick Campus, Coventry Department: Information & Digital Group - Portfolio Delivery Position type: Full Time, Permanent Salary: Competitive Reference: About the role: Heads of Portfolio are accountable for the planning and delivery of portfolios (groups of projects and products) which span across significant areas of University operations and services. They will be driving forward a 'digital first' approach, championing the use of technology, transformative practices, and a culture of continuous improvement to deliver service excellence. You will lead the Professional Services Portfolio, which includes all HR and payroll systems, applications, and projects, as well as products and projects supporting the Estates, Finance and Campus Commercial groups. You will: Provide strategic leadership for the vision, development and innovation of a portfolio of digital projects and products; Define the portfolio roadmap, in collaboration with Enterprise Architecture, Digital Business Partners, Business Owners & Product Managers; Be accountable for the fulfilment of the portfolio roadmap, driving the definition, design, prioritisation, planning and execution of change and continuous improvement initiatives across the portfolio; Hold overall budgetary responsibility for the portfolio. You will be a key interface with senior university leaders relevant to your portfolio, utilising the 'voice of the customer' and University strategies to inform roadmaps and prioritisation. About you: You will have experience of managing portfolio's (collections of products and projects) in the Professional Services area (e.g. covering HR, Finance and/or the built environment). You will have significant line and matrix management experience of managing technical teams, product managers, project/delivery managers, business analysts and other change specialists, who are aligned to the Professional Services Portfolio within the Information and Digital Group. You will use your technical expertise of leading teams through the different stages of change initiatives and agile methodologies, to develop a strategy for delivery within your portfolio, continually improving the service and looking for new ways of working that will support complex and significant products and projects. You will be an inspirational leader, have excellent communication skills, and the ability to understand and interpret business needs, translating these into action plans and roadmaps. Your ability to influence extends to developing strong relationships across the University at a strategic level. For further information regarding the skills required for this role please see the personal specification section of the attached job description via the apply button. How to apply: To apply please click the apply button and complete your essential personal details and attach a CV and cover letter. Closing date: 11.55pm, 21 April 2024. Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history. Your cover letter should detail how you meet each of the essential and desirable criteria for this post. To streamline our hiring process, we kindly request that all candidates submit their applications through our official website. This ensures that all applications are received in a uniform format and can be processed efficiently by our HR team. Our commitment to inclusion: Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages. The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
May 01, 2024
Full time
Job Description Head of Portfolio - Professional Services Location: University of Warwick Campus, Coventry Department: Information & Digital Group - Portfolio Delivery Position type: Full Time, Permanent Salary: Competitive Reference: About the role: Heads of Portfolio are accountable for the planning and delivery of portfolios (groups of projects and products) which span across significant areas of University operations and services. They will be driving forward a 'digital first' approach, championing the use of technology, transformative practices, and a culture of continuous improvement to deliver service excellence. You will lead the Professional Services Portfolio, which includes all HR and payroll systems, applications, and projects, as well as products and projects supporting the Estates, Finance and Campus Commercial groups. You will: Provide strategic leadership for the vision, development and innovation of a portfolio of digital projects and products; Define the portfolio roadmap, in collaboration with Enterprise Architecture, Digital Business Partners, Business Owners & Product Managers; Be accountable for the fulfilment of the portfolio roadmap, driving the definition, design, prioritisation, planning and execution of change and continuous improvement initiatives across the portfolio; Hold overall budgetary responsibility for the portfolio. You will be a key interface with senior university leaders relevant to your portfolio, utilising the 'voice of the customer' and University strategies to inform roadmaps and prioritisation. About you: You will have experience of managing portfolio's (collections of products and projects) in the Professional Services area (e.g. covering HR, Finance and/or the built environment). You will have significant line and matrix management experience of managing technical teams, product managers, project/delivery managers, business analysts and other change specialists, who are aligned to the Professional Services Portfolio within the Information and Digital Group. You will use your technical expertise of leading teams through the different stages of change initiatives and agile methodologies, to develop a strategy for delivery within your portfolio, continually improving the service and looking for new ways of working that will support complex and significant products and projects. You will be an inspirational leader, have excellent communication skills, and the ability to understand and interpret business needs, translating these into action plans and roadmaps. Your ability to influence extends to developing strong relationships across the University at a strategic level. For further information regarding the skills required for this role please see the personal specification section of the attached job description via the apply button. How to apply: To apply please click the apply button and complete your essential personal details and attach a CV and cover letter. Closing date: 11.55pm, 21 April 2024. Please ensure your CV includes your most recent employment experience along with any additional relevant experience and education history. Your cover letter should detail how you meet each of the essential and desirable criteria for this post. To streamline our hiring process, we kindly request that all candidates submit their applications through our official website. This ensures that all applications are received in a uniform format and can be processed efficiently by our HR team. Our commitment to inclusion: Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages. The University currently holds a Race Equality Charter Bronze Award, Athena Swan Sliver Award and a Disability Smart Bronze Award. The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance.
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 01, 2024
Full time
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. This role is hybrid, with two days on site per week, with the rest working from home. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
JOB TITLE: 2nd Line Support LOCATION: Lathom, Ormskirk PACKAGE: £25-35k WAY OF WORKING: Office Based THE BUSINESS: My client are a reputable manufacturing company with a legacy that has lasted for many years. THE OPPORTUNITY: A vacancy has arisen within my clients service centre for a Service Centre Analyst reporting to the Team. The IS Service Centre service delivery team is responsible for resolving tickets via telephone calls, remote access, email and visits. The successful candidate will work in a function which currently supports nearly 1,000 users across the UK. Key accountabilities: Adhere to our H&S policies and follow the Key Safety Behaviours. Achieve service level targets and Key Performance Indicators (KPIs. Record problems in the Service Centre online call logging system, along with troubleshooting, prioritisation, resolution and/or assignment of problems, progress chasing, maintaining incident records and reports. Maintain a professional service whilst dealing with all levels of staff and management in demanding circumstances in a busy environment. Liaise with Third Parties and ensure they are following standard processes. Ensure Standard Operating Procedures (SOP's) are created where necessary and knowledge shared amongst team Provide remote and on site 2nd line support for Client PCs, Printers, Telephony, Servers and Network equipment. Assist in the processes, including the physical requirements of boxing and un-boxing equipment to ensure refresh targets are met and returns are managed appropriately. Carry out site visits where issues cannot be resolved remotely. Key Skills required: The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, NSG and 3rd party applications, or project work would be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If you are interested in the role please apply to this advert or contact James Search C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.
May 01, 2024
Full time
JOB TITLE: 2nd Line Support LOCATION: Lathom, Ormskirk PACKAGE: £25-35k WAY OF WORKING: Office Based THE BUSINESS: My client are a reputable manufacturing company with a legacy that has lasted for many years. THE OPPORTUNITY: A vacancy has arisen within my clients service centre for a Service Centre Analyst reporting to the Team. The IS Service Centre service delivery team is responsible for resolving tickets via telephone calls, remote access, email and visits. The successful candidate will work in a function which currently supports nearly 1,000 users across the UK. Key accountabilities: Adhere to our H&S policies and follow the Key Safety Behaviours. Achieve service level targets and Key Performance Indicators (KPIs. Record problems in the Service Centre online call logging system, along with troubleshooting, prioritisation, resolution and/or assignment of problems, progress chasing, maintaining incident records and reports. Maintain a professional service whilst dealing with all levels of staff and management in demanding circumstances in a busy environment. Liaise with Third Parties and ensure they are following standard processes. Ensure Standard Operating Procedures (SOP's) are created where necessary and knowledge shared amongst team Provide remote and on site 2nd line support for Client PCs, Printers, Telephony, Servers and Network equipment. Assist in the processes, including the physical requirements of boxing and un-boxing equipment to ensure refresh targets are met and returns are managed appropriately. Carry out site visits where issues cannot be resolved remotely. Key Skills required: The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge. An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, NSG and 3rd party applications, or project work would be preferable but not essential. Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If you are interested in the role please apply to this advert or contact James Search C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.
SOC Analyst - Reading/Hybrid - Up to £65k + BenefitsSOC Analyst required to join the growing cyber security team at a large enterprise that serves millions of customers!In this challenging and varied role, you will be responsible for maintaining Security Operations (SecOps) solutions, controls, and processes across the organisation. You will provide proactive risk remediation, will help with incident readiness & response and will also contribute to the continuous improvement of the security environment. This organisation is making a big investment in cyber and there are lots of initiatives and projects to get stuck into. If you are looking for a role where you can make an impact, influence the future and have your voice and opinions heard then look no further!As SOC Analyst you will bring a good understanding of SecOps concepts, technologies, and best practices and will collaborate effectively with cross-functional teams to ensure the highest level of security, compliance, and user experience.Amongst your responsibilities you will: Collaborate with stakeholders to ensure security controls align with business requirements and risk levels Develop and maintain SecOps documentation, policies, and procedures Maintain cybersecurity solutions across systems, applications, and infrastructure Investigate security alerts from the SIEM tool and take appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting root cause analysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging cyber threats. Collect data for cybersecurity compliance dashboards and ensure compliance with GDPR, NIS, and ISO 27001. Monitor and optimize the performance of SecOps tools. Stay updated with industry trends and best practices to improve security operations. This is a SOC role that offers a good chance to test and advance your skills across a range of projects including the migration of legacy to more modern solutions. To be considered you must be a Security, Cyber or SOC professional who has ideally operated within an enterprise environment. You will have solid exposure to cyber security concepts and principles and must bring a sound knowledge of the Microsoft stack including O365, Windows and MFA (Multifactor Authenticator). You must also have hands-on experience utilising and configuring Microsoft Security Operations tools such as Sentinel and Defender.You will possess a good general understanding of IT/Infrastructure and will have strong analytical and problem-solving abilities. A strong communicator, you will have no trouble explaining complex IT or security problems in a simple manner to non-technical audiences. Industry certifications are desirable, ideally a Microsoft SecOps specific certification(s) e.g. Microsoft Security Operations Analyst (SC-200) and/or cyber security industry certification(s) such as CISSP, CISM, or CCSP.If you are Security, Cyber or SOC professional looking for a role which gives you new challenges, opportunity for growth and the chance to make a real impact then APPLY NOW!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
May 01, 2024
Full time
SOC Analyst - Reading/Hybrid - Up to £65k + BenefitsSOC Analyst required to join the growing cyber security team at a large enterprise that serves millions of customers!In this challenging and varied role, you will be responsible for maintaining Security Operations (SecOps) solutions, controls, and processes across the organisation. You will provide proactive risk remediation, will help with incident readiness & response and will also contribute to the continuous improvement of the security environment. This organisation is making a big investment in cyber and there are lots of initiatives and projects to get stuck into. If you are looking for a role where you can make an impact, influence the future and have your voice and opinions heard then look no further!As SOC Analyst you will bring a good understanding of SecOps concepts, technologies, and best practices and will collaborate effectively with cross-functional teams to ensure the highest level of security, compliance, and user experience.Amongst your responsibilities you will: Collaborate with stakeholders to ensure security controls align with business requirements and risk levels Develop and maintain SecOps documentation, policies, and procedures Maintain cybersecurity solutions across systems, applications, and infrastructure Investigate security alerts from the SIEM tool and take appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting root cause analysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging cyber threats. Collect data for cybersecurity compliance dashboards and ensure compliance with GDPR, NIS, and ISO 27001. Monitor and optimize the performance of SecOps tools. Stay updated with industry trends and best practices to improve security operations. This is a SOC role that offers a good chance to test and advance your skills across a range of projects including the migration of legacy to more modern solutions. To be considered you must be a Security, Cyber or SOC professional who has ideally operated within an enterprise environment. You will have solid exposure to cyber security concepts and principles and must bring a sound knowledge of the Microsoft stack including O365, Windows and MFA (Multifactor Authenticator). You must also have hands-on experience utilising and configuring Microsoft Security Operations tools such as Sentinel and Defender.You will possess a good general understanding of IT/Infrastructure and will have strong analytical and problem-solving abilities. A strong communicator, you will have no trouble explaining complex IT or security problems in a simple manner to non-technical audiences. Industry certifications are desirable, ideally a Microsoft SecOps specific certification(s) e.g. Microsoft Security Operations Analyst (SC-200) and/or cyber security industry certification(s) such as CISSP, CISM, or CCSP.If you are Security, Cyber or SOC professional looking for a role which gives you new challenges, opportunity for growth and the chance to make a real impact then APPLY NOW!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Your Company: An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team. This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times. This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff. They have several decades of experience behind them, and now provide their high-quality service to over one thousand customers globally. Your Roles & Responsibilities: While in this role your duties could include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What you will need to Apply: The ideal candidate for this role will have prior knowledge and experience with ERP systems and applications such as SAP, Netsuite or Sage among others, and have worked in a support desk environment. You should have a basic understanding at least, of some of the following: Sales, Purchasing Manufacturing, MRP, Financials, Bookkeeping or Stock. You should be well organised and be able to handle a diverse workload. Strong communication and problem-solving skills are essential for the ideal candidate to be successful within this role. What you will get in Return: As the successful candidate for this opportunity, you will receive a salary of up to £30,000, which is dependent upon prior experience and its relevance to this position; alongside additional benefits, such as discretionary bonus and pension contribution available after completion of the probationary period and a good holiday allowance. You'll be a part of an organisation that offer exceptional opportunities for career progression and provide excellent training and development for their employees. This opens up a variety of possible progressive routes for your career to take, depending on your skills, interests and preferences for advancement.If this excellent opportunity interests you then please don't hesitate to apply today!
May 01, 2024
Full time
Your Company: An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team. This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times. This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff. They have several decades of experience behind them, and now provide their high-quality service to over one thousand customers globally. Your Roles & Responsibilities: While in this role your duties could include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What you will need to Apply: The ideal candidate for this role will have prior knowledge and experience with ERP systems and applications such as SAP, Netsuite or Sage among others, and have worked in a support desk environment. You should have a basic understanding at least, of some of the following: Sales, Purchasing Manufacturing, MRP, Financials, Bookkeeping or Stock. You should be well organised and be able to handle a diverse workload. Strong communication and problem-solving skills are essential for the ideal candidate to be successful within this role. What you will get in Return: As the successful candidate for this opportunity, you will receive a salary of up to £30,000, which is dependent upon prior experience and its relevance to this position; alongside additional benefits, such as discretionary bonus and pension contribution available after completion of the probationary period and a good holiday allowance. You'll be a part of an organisation that offer exceptional opportunities for career progression and provide excellent training and development for their employees. This opens up a variety of possible progressive routes for your career to take, depending on your skills, interests and preferences for advancement.If this excellent opportunity interests you then please don't hesitate to apply today!
First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data AnalystSalary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the Advisory team, you must possess the ability to work both independently and cooperatively to uphold exceptional service standards. Responsibilities include cultivating relationships with customers, delivering outstanding service, and aligning with both customer and management needs. Proficiency in IT is necessary as various systems are utilized to ensure accurate part advice and ordering. This position is entry-level with comprehensive training provided. Receive guidance from a designated coach/mentor to enhance their understanding of parts and internal systems. Maintaining Microsoft Office and Exchange 365. Supporting business applications such as ERP and web solutions. Providing support to users on Word, Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, Data Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
May 01, 2024
Full time
First Line Support & Data Analyst My client a B2B Wholesale company are looking to welcome an IT Analyst into their IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Role: First Line IT Support & Data AnalystSalary: up to £26,000 DOE Location: Birmingham Daily Responsibilities: You will serve as the primary contact for customer inquiries and stock information. As a member of the Advisory team, you must possess the ability to work both independently and cooperatively to uphold exceptional service standards. Responsibilities include cultivating relationships with customers, delivering outstanding service, and aligning with both customer and management needs. Proficiency in IT is necessary as various systems are utilized to ensure accurate part advice and ordering. This position is entry-level with comprehensive training provided. Receive guidance from a designated coach/mentor to enhance their understanding of parts and internal systems. Maintaining Microsoft Office and Exchange 365. Supporting business applications such as ERP and web solutions. Providing support to users on Word, Exchange, Outlook. Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, Data Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Data Analyst - Rhyl - £60k - hybrid Data Analysis, SQL, Excel, Power Query, PowerBI, DAX, SSRS, ETL This highly successful and growing organisation are looking to add an experienced Data Analyst with solid skills in Excel, SQL, Reporting Services, and Data management to their team. This is a hybrid role for the business.The successful Data Analyst will be part of a dynamic IT team with the ability to work on high impact project roles. Responsibilities will include you undertaking analysis and manipulation of data/databases using advanced analytical techniques and applications, building and maintaining databases and core datasets whilst devising and implementing ways to improve other in-house systems. Ideally you will have 3-4 years' commercial experience in a similar Data analyst role.Core Skills for this Data Analyst role:•Advanced Excel skills essential including Power Query and data visualisation•SQL for querying and manipulating data•Experience with Power BI and DAX or similar data visualisation and ETL tools. •Stakeholder and Change management experience•SSRS, PowerAutomate and PowerApps are desirable skillsInterpersonal skills•Well organised, self-motivated, and able to successfully work under tight project deadlines.•Good communication skills - both written and verbal (to elicit clear requirements and communicate solutions)•Able to work well as part of a team, but also to be self-motivated when working aloneAs an organisation they will support you in your career aims and can offer a long term path of training and development. They offer a competitive salary and excellent work/life balance and they are looking for an ambitious Data specialist who feels they are ready to step up in to a new challenge and push their skills to the max in this respected organisation.Key words; Data Analysis, SQL, Excel, Power Query, PowerBI, DAX, SSRS, ETL If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Please follow us on for similar rolesContact - Alex PalmerErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.
May 01, 2024
Full time
Data Analyst - Rhyl - £60k - hybrid Data Analysis, SQL, Excel, Power Query, PowerBI, DAX, SSRS, ETL This highly successful and growing organisation are looking to add an experienced Data Analyst with solid skills in Excel, SQL, Reporting Services, and Data management to their team. This is a hybrid role for the business.The successful Data Analyst will be part of a dynamic IT team with the ability to work on high impact project roles. Responsibilities will include you undertaking analysis and manipulation of data/databases using advanced analytical techniques and applications, building and maintaining databases and core datasets whilst devising and implementing ways to improve other in-house systems. Ideally you will have 3-4 years' commercial experience in a similar Data analyst role.Core Skills for this Data Analyst role:•Advanced Excel skills essential including Power Query and data visualisation•SQL for querying and manipulating data•Experience with Power BI and DAX or similar data visualisation and ETL tools. •Stakeholder and Change management experience•SSRS, PowerAutomate and PowerApps are desirable skillsInterpersonal skills•Well organised, self-motivated, and able to successfully work under tight project deadlines.•Good communication skills - both written and verbal (to elicit clear requirements and communicate solutions)•Able to work well as part of a team, but also to be self-motivated when working aloneAs an organisation they will support you in your career aims and can offer a long term path of training and development. They offer a competitive salary and excellent work/life balance and they are looking for an ambitious Data specialist who feels they are ready to step up in to a new challenge and push their skills to the max in this respected organisation.Key words; Data Analysis, SQL, Excel, Power Query, PowerBI, DAX, SSRS, ETL If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Please follow us on for similar rolesContact - Alex PalmerErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.
Are you passionate about providing exceptional customer support and driving operational efficiencies? Do you thrive in a fast-paced environment where you can showcase your technical expertise? We are currently seeking an Application Support Analyst to join our client's dynamic team in London. Our client is a leading provider of innovative solutions for the insurance industry. Their cutting-edge software streamlines data management, enhances operational efficiency, and ensures compliance with regulatory requirements. Join their team and be part of an organisation that is revolutionising the insurtech industry. As an Application Support Analyst, you will be the first point of contact for customers, providing timely and effective support for any issues or requests. Your main responsibilities will include: Being the direct contact for customers, offering 1st and 2nd line support. Analysing, investigating, and resolving tickets, replicating client environments on internal QA sites as needed. Configuring and deploying both internal and external applications. Collaborating with relevant teams to escalate tickets, track resolution progress, and ensure timely resolution. Implementing system and user administration tasks, including configuration changes. Assisting with SQL configuration changes and troubleshooting issues through queries. Providing training to clients, both in-person and remotely. Monitoring system alerting and conducting health checks. Producing reports on Service Desk statistics. Conducting preliminary analysis on Power BI related issues. Updating and maintaining documents and procedures. To be successful in this role, you should possess the following skills and qualifications: Customer-focused mindset with excellent communication skills. Interpersonal skills to effectively interact with colleagues and clients. Tenacity and assertiveness to tackle challenges head-on. Keen eye for detail to ensure accuracy. Familiarity with ITIL framework and Service Desk toolset. Ability to assess, prioritise, and manage demand effectively. Strong team player with the ability to work independently. Creative problem-solving skills to resolve issues. Proven experience with a Service Desk tool, such as JIRA Service Desk. Familiarity with user management tools. SQL or other database scripting language skills (preferred). Knowledge of insurance terminology and Lloyd's Market (desirable). Strong time management and proactive mindset. Ability to convey technical feedback in a user-friendly way. Process-driven mindset with effective teamwork and interpersonal skills. Opportunity to work with cutting-edge insurtech solutions. Dynamic and collaborative work environment. Continuous personal development and structured training. High levels of teamwork and effective communication. Culture of innovation and excellence. Strong customer focus in everything we do. If you are a motivated and enthusiastic Application Support Analyst looking to take the next step in your career, apply now. Join our client's team and contribute to their mission of transforming the insurance industry. LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 01, 2024
Full time
Are you passionate about providing exceptional customer support and driving operational efficiencies? Do you thrive in a fast-paced environment where you can showcase your technical expertise? We are currently seeking an Application Support Analyst to join our client's dynamic team in London. Our client is a leading provider of innovative solutions for the insurance industry. Their cutting-edge software streamlines data management, enhances operational efficiency, and ensures compliance with regulatory requirements. Join their team and be part of an organisation that is revolutionising the insurtech industry. As an Application Support Analyst, you will be the first point of contact for customers, providing timely and effective support for any issues or requests. Your main responsibilities will include: Being the direct contact for customers, offering 1st and 2nd line support. Analysing, investigating, and resolving tickets, replicating client environments on internal QA sites as needed. Configuring and deploying both internal and external applications. Collaborating with relevant teams to escalate tickets, track resolution progress, and ensure timely resolution. Implementing system and user administration tasks, including configuration changes. Assisting with SQL configuration changes and troubleshooting issues through queries. Providing training to clients, both in-person and remotely. Monitoring system alerting and conducting health checks. Producing reports on Service Desk statistics. Conducting preliminary analysis on Power BI related issues. Updating and maintaining documents and procedures. To be successful in this role, you should possess the following skills and qualifications: Customer-focused mindset with excellent communication skills. Interpersonal skills to effectively interact with colleagues and clients. Tenacity and assertiveness to tackle challenges head-on. Keen eye for detail to ensure accuracy. Familiarity with ITIL framework and Service Desk toolset. Ability to assess, prioritise, and manage demand effectively. Strong team player with the ability to work independently. Creative problem-solving skills to resolve issues. Proven experience with a Service Desk tool, such as JIRA Service Desk. Familiarity with user management tools. SQL or other database scripting language skills (preferred). Knowledge of insurance terminology and Lloyd's Market (desirable). Strong time management and proactive mindset. Ability to convey technical feedback in a user-friendly way. Process-driven mindset with effective teamwork and interpersonal skills. Opportunity to work with cutting-edge insurtech solutions. Dynamic and collaborative work environment. Continuous personal development and structured training. High levels of teamwork and effective communication. Culture of innovation and excellence. Strong customer focus in everything we do. If you are a motivated and enthusiastic Application Support Analyst looking to take the next step in your career, apply now. Join our client's team and contribute to their mission of transforming the insurance industry. LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title : IT Service Desk Analyst Contract : Permanent Salary: £40,000 + Benefits Location: Hybrid based in The City of LondonWe are currently working with a global leading Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in on a permanent basis who is passionate, keen to learn and has previous experience working within a professional services environment.The IT Service Desk Analyst will have the opportunity to work on a variety of projects and progress within the firm. The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp. Essential skills - IT Service Desk Analyst: Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams Customer Service experience Active Directory experience Experience working in professional services Strong communication skill Passion for IT Dynamic thinker Fast learner Windows 10 experience Desirable skills - IT Service Desk Analyst: Networking experience Experience using ServiceNow Experience escalating tickets Experience with Intune Experience with Azure AirWatch experience Symantec Enterprise Vault experience Hardware support including PCs, Surface Pro, Screens, Monitors, Printers ITIL certification If you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.Helpdesk / Office support / Service Desk / 1st line support / IT Support / IT Analyst / AirWatch / Azure / Intune / ServiceNow / Legal / Word / Excel / PowerPoint / SharePoint / Office 365 / MS Teams / Customer Service / Active Directory / Imanage / CMS / ComapreDocs / FileSite / BigHand / Intapp / Exchange / Windows 10 / troubleshooting / ServiceNow / O365 / AD / Anywhere 365 / Symantec Enterprise Vault / Surface pro 4 / Outlook / Surface Pro / Printers / Monitors / PCs / Screens / W10 / Windows / Hardware / ITIL /
May 01, 2024
Full time
Job title : IT Service Desk Analyst Contract : Permanent Salary: £40,000 + Benefits Location: Hybrid based in The City of LondonWe are currently working with a global leading Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in on a permanent basis who is passionate, keen to learn and has previous experience working within a professional services environment.The IT Service Desk Analyst will have the opportunity to work on a variety of projects and progress within the firm. The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp. Essential skills - IT Service Desk Analyst: Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams Customer Service experience Active Directory experience Experience working in professional services Strong communication skill Passion for IT Dynamic thinker Fast learner Windows 10 experience Desirable skills - IT Service Desk Analyst: Networking experience Experience using ServiceNow Experience escalating tickets Experience with Intune Experience with Azure AirWatch experience Symantec Enterprise Vault experience Hardware support including PCs, Surface Pro, Screens, Monitors, Printers ITIL certification If you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.Helpdesk / Office support / Service Desk / 1st line support / IT Support / IT Analyst / AirWatch / Azure / Intune / ServiceNow / Legal / Word / Excel / PowerPoint / SharePoint / Office 365 / MS Teams / Customer Service / Active Directory / Imanage / CMS / ComapreDocs / FileSite / BigHand / Intapp / Exchange / Windows 10 / troubleshooting / ServiceNow / O365 / AD / Anywhere 365 / Symantec Enterprise Vault / Surface pro 4 / Outlook / Surface Pro / Printers / Monitors / PCs / Screens / W10 / Windows / Hardware / ITIL /
Application Discovery Analyst (SC/DV Security Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for an Application Discovery Analyst to join the Software Discovery & Application Packaging Team, who are responsible for the end-to-end delivery and ongoing lifecycle management of applications and operating system gold builds for prestigious enterprise customers. The successful candidate will have strong Application Discovery and deployment experience, a good understanding of software application packaging, excellent communication skills, and a collaborative nature to work closely with key stakeholders and wider IT support teams. Application Discovery Analyst skills & experience Active Security Clearance at SC or DV level. Experience of complex application discovery and deployment. (E.g. Autodesk, MS Office, etc.) Understanding of software application packaging and deployment and familiar with relevant technologies (e.g. MSI / APP-V / SCCM / WSUS / MDT etc.) Experience of large MS Windows migration projects. Knowledge of MS Active Directory, GPO's etc. The Application Discovery Analyst will be rewarded with an exciting role with a global lead in the IT Services space, along with excellent career advancement opportunities including access to a large library of training courses & accreditations to support personal and technical development. In addition to an attractive salary, the Application Discovery Analyst will also enjoy a comprehensive benefits package including Private Medical & Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday rising to 25 days, Life Insurance, flexible working on a hybrid basis, and will also have access to on-site facilities including a Gym, Café and Costa Coffee.
May 01, 2024
Full time
Application Discovery Analyst (SC/DV Security Cleared) Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for an Application Discovery Analyst to join the Software Discovery & Application Packaging Team, who are responsible for the end-to-end delivery and ongoing lifecycle management of applications and operating system gold builds for prestigious enterprise customers. The successful candidate will have strong Application Discovery and deployment experience, a good understanding of software application packaging, excellent communication skills, and a collaborative nature to work closely with key stakeholders and wider IT support teams. Application Discovery Analyst skills & experience Active Security Clearance at SC or DV level. Experience of complex application discovery and deployment. (E.g. Autodesk, MS Office, etc.) Understanding of software application packaging and deployment and familiar with relevant technologies (e.g. MSI / APP-V / SCCM / WSUS / MDT etc.) Experience of large MS Windows migration projects. Knowledge of MS Active Directory, GPO's etc. The Application Discovery Analyst will be rewarded with an exciting role with a global lead in the IT Services space, along with excellent career advancement opportunities including access to a large library of training courses & accreditations to support personal and technical development. In addition to an attractive salary, the Application Discovery Analyst will also enjoy a comprehensive benefits package including Private Medical & Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday rising to 25 days, Life Insurance, flexible working on a hybrid basis, and will also have access to on-site facilities including a Gym, Café and Costa Coffee.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now recruiting for a Senior Cloud Security Analyst to join the team. The Senior Cloud Security Analyst is a specialist role with the primary focus on Cloud Security Governance, Risk & Compliance. You will be supporting the Information Security function to ensure HL remains effective in protecting critical information assets within risk appetite. What you'll be doing Leading the technical aspects of cloud security risk and controls by overseeing and conducting, as necessary, Cloud Compliance assessments for AWS and Azure risk assessments. Assisting the Senior Information Security Team in ensuring HL's Information Security Management System remains effective in protecting HL critical information assets within risk appetite. Conducting analysis of cloud-based assets pertaining to information security incidents, audits, and testing while adhering to best practices. Leading in the identification and reporting of remediation and mitigation activities related to cloud security findings across multiple cloud platforms (AWS and Azure). Identifying gaps in cloud security posture and prioritise remediation efforts. Approve within delegated limits risk assessments and 3rd party due diligence assessments that have been carried out by analysts and apprentices and provide guidance where needed. Building relationships across multiple business functions, locations, and technical stakeholders to accomplish goals. You will help deliver the strategy by emphasising the importance of AWS Well Architected Framework, Shared responsibility model and good cloud governance. About you Previous experience in Information Security, with demonstrable experience of cloud security risks and controls in a DevSecOps cloud context. Strong knowledge of common web technologies, cloud technologies, enterprise, and network architecture. Experience in a regulated environment. Certified to advanced security standards, for example CISSP, CCSP, CCSK, CRISC. Practical work-based experience across the areas of security policy, culture, audit, and risk management. Good exposure to and experience of carrying out security reviews against recognised security control frameworks such as ISO27017/27001, NIST CSF, or PCI-DSS. Ability to evaluate the adequacy of cloud security controls, and how they are applied in a business context. Familiarity and use of some of the following tools is a must: AWS Audit Manager, AWS Security Hub, Macie, Wiz, Microsoft Compliance Portal/Purview, Azure Information Protection (AIP), Azure Security Centre. Experience of carrying out security reviews against recognised security control frameworks such as NIST CSF. Effective interpersonal skills to engage and collaborate with multiple internal and external stakeholders. Interview process The interview process for this role will be a 2 stage interview including a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
May 01, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now recruiting for a Senior Cloud Security Analyst to join the team. The Senior Cloud Security Analyst is a specialist role with the primary focus on Cloud Security Governance, Risk & Compliance. You will be supporting the Information Security function to ensure HL remains effective in protecting critical information assets within risk appetite. What you'll be doing Leading the technical aspects of cloud security risk and controls by overseeing and conducting, as necessary, Cloud Compliance assessments for AWS and Azure risk assessments. Assisting the Senior Information Security Team in ensuring HL's Information Security Management System remains effective in protecting HL critical information assets within risk appetite. Conducting analysis of cloud-based assets pertaining to information security incidents, audits, and testing while adhering to best practices. Leading in the identification and reporting of remediation and mitigation activities related to cloud security findings across multiple cloud platforms (AWS and Azure). Identifying gaps in cloud security posture and prioritise remediation efforts. Approve within delegated limits risk assessments and 3rd party due diligence assessments that have been carried out by analysts and apprentices and provide guidance where needed. Building relationships across multiple business functions, locations, and technical stakeholders to accomplish goals. You will help deliver the strategy by emphasising the importance of AWS Well Architected Framework, Shared responsibility model and good cloud governance. About you Previous experience in Information Security, with demonstrable experience of cloud security risks and controls in a DevSecOps cloud context. Strong knowledge of common web technologies, cloud technologies, enterprise, and network architecture. Experience in a regulated environment. Certified to advanced security standards, for example CISSP, CCSP, CCSK, CRISC. Practical work-based experience across the areas of security policy, culture, audit, and risk management. Good exposure to and experience of carrying out security reviews against recognised security control frameworks such as ISO27017/27001, NIST CSF, or PCI-DSS. Ability to evaluate the adequacy of cloud security controls, and how they are applied in a business context. Familiarity and use of some of the following tools is a must: AWS Audit Manager, AWS Security Hub, Macie, Wiz, Microsoft Compliance Portal/Purview, Azure Information Protection (AIP), Azure Security Centre. Experience of carrying out security reviews against recognised security control frameworks such as NIST CSF. Effective interpersonal skills to engage and collaborate with multiple internal and external stakeholders. Interview process The interview process for this role will be a 2 stage interview including a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.