Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Aug 24, 2023
Full time
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Exciting news - we are currently recruiting on behalf of our key client based in Huddersfield who are looking for a temporary (initially 6 months) Data Administrator - immediate start. You will be providing admin support and working within a busy working environment. Great place to work and great team to be part of Hours of work are 8.30 a.m. - 5.00 p.m. Monday to Friday Main duties: - -Providing general admin support - including scanning/photocopying -Updating systems from data sheets provided -Microsoft Outlook filing, keeping shared inboxes tidy and organised -Input weekly scheduled services bookings onto a bespoke system -Undertake any additional ad hoc administrative projects that may arise Person spec:- -Experience in a similar admin role -Computer literate and confident using Word/Excel -Organised with a good eye for detail -Ability to multi-task and work to deadlines -Excellent data input skills - accurate -Team player -Immediately available Car parking on site
May 01, 2024
Full time
Exciting news - we are currently recruiting on behalf of our key client based in Huddersfield who are looking for a temporary (initially 6 months) Data Administrator - immediate start. You will be providing admin support and working within a busy working environment. Great place to work and great team to be part of Hours of work are 8.30 a.m. - 5.00 p.m. Monday to Friday Main duties: - -Providing general admin support - including scanning/photocopying -Updating systems from data sheets provided -Microsoft Outlook filing, keeping shared inboxes tidy and organised -Input weekly scheduled services bookings onto a bespoke system -Undertake any additional ad hoc administrative projects that may arise Person spec:- -Experience in a similar admin role -Computer literate and confident using Word/Excel -Organised with a good eye for detail -Ability to multi-task and work to deadlines -Excellent data input skills - accurate -Team player -Immediately available Car parking on site
Matching Staff Solutions are working alongside our client to find a Technical Administrator. This role is on a contract starting in May until August 2024. This role is crucial in maintaining housing safety and compliance. You will be supporting the validation and registration of fire and water risk assessments, monitoring compliance activities and engaging with customers on housing compliance health and safety matters. Monday to Friday 09:00am - 17:30pm The Role Your main duties will include: Required to ensure all certification ( Gas, LPG, Oil, ASHP, FRA, WRA, Radon ) is updated within property records and any technical issues highlighted within the reports are raised with the appropriate engineer/specialist. Dealing with complaints and requests as well as arranging appointments for the compliance team. Efficient and consistent processing of data to required timescales. Providing adequate levels of advice and information to resolve customer enquiries. The Candidate The ideal candidate will have: Good general standard of education (minimum to GCSE standard or equivalent, including English & Maths) Administration experience, preferably with the use of systems management and Excel. Problem solving and decision making experience. Competent in the use of Microsoft Office. What you will receive in return: Hybrid remote - 2 days in the office. Pension contributions Weekly pay Online payslips Pay rate of £11.98 an hour
May 01, 2024
Full time
Matching Staff Solutions are working alongside our client to find a Technical Administrator. This role is on a contract starting in May until August 2024. This role is crucial in maintaining housing safety and compliance. You will be supporting the validation and registration of fire and water risk assessments, monitoring compliance activities and engaging with customers on housing compliance health and safety matters. Monday to Friday 09:00am - 17:30pm The Role Your main duties will include: Required to ensure all certification ( Gas, LPG, Oil, ASHP, FRA, WRA, Radon ) is updated within property records and any technical issues highlighted within the reports are raised with the appropriate engineer/specialist. Dealing with complaints and requests as well as arranging appointments for the compliance team. Efficient and consistent processing of data to required timescales. Providing adequate levels of advice and information to resolve customer enquiries. The Candidate The ideal candidate will have: Good general standard of education (minimum to GCSE standard or equivalent, including English & Maths) Administration experience, preferably with the use of systems management and Excel. Problem solving and decision making experience. Competent in the use of Microsoft Office. What you will receive in return: Hybrid remote - 2 days in the office. Pension contributions Weekly pay Online payslips Pay rate of £11.98 an hour
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
May 01, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
This role has a starting salary of £31,262 per annum, based on a 36 hour working week . We are excited to be hiring new Assistant Network Coordinators to join our fantastic Network Coordination team. Join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey! Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Network Coordination Team consists of 1 Team leader, 3 Senior Network Co-ordinators, 8 Network Co-ordinators, 4 Assistant Network Co-ordinators and 2 Network Co-ordination administrators. The role and duty of the team is to manage Surrey Road network to ensure the expeditious movement of Traffic and reduce congestion as much as possible. The coordination team seats within the Street Works Team which consists of Compliance Team and our Technical support team. About the Role As an Assistant Network Co-ordinator, you will be responsible for assessing incoming permit applications and road space requests for accuracy to work on the public Highway. Your role will also involve inputting data on to multiple systems, providing cover for Coordinators and Administrators while on leave, and assisting the Team Leader, Senior Coordinators, and Network Coordinators. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Agood knowledge of Microsoft systems Experience of working within NRSWA/TMA legislation, either for a Highway Authority or Utility Company An ability to work successfully as part of a team in a high profile service area Adaptability and flexibility and able to work under pressure A Streetworks Qualification Registration (SWQR). The job advert closes at 23:59 on 10/05/2024 with interviews planned for 20/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 01, 2024
Full time
This role has a starting salary of £31,262 per annum, based on a 36 hour working week . We are excited to be hiring new Assistant Network Coordinators to join our fantastic Network Coordination team. Join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey! Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The Network Coordination Team consists of 1 Team leader, 3 Senior Network Co-ordinators, 8 Network Co-ordinators, 4 Assistant Network Co-ordinators and 2 Network Co-ordination administrators. The role and duty of the team is to manage Surrey Road network to ensure the expeditious movement of Traffic and reduce congestion as much as possible. The coordination team seats within the Street Works Team which consists of Compliance Team and our Technical support team. About the Role As an Assistant Network Co-ordinator, you will be responsible for assessing incoming permit applications and road space requests for accuracy to work on the public Highway. Your role will also involve inputting data on to multiple systems, providing cover for Coordinators and Administrators while on leave, and assisting the Team Leader, Senior Coordinators, and Network Coordinators. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Agood knowledge of Microsoft systems Experience of working within NRSWA/TMA legislation, either for a Highway Authority or Utility Company An ability to work successfully as part of a team in a high profile service area Adaptability and flexibility and able to work under pressure A Streetworks Qualification Registration (SWQR). The job advert closes at 23:59 on 10/05/2024 with interviews planned for 20/05/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Database Administrator (Technical Solutions) Birmingham Business Park Our client seeks a data professional with a broad experience in data management. As a small company we are seeking an individual who has a broad skill set covering Database Administration, Database Architecture, Database Infrastructure and Data Engineering. You will be part of an exciting Data and Technology Team. The role is pivotal in delivering our data and IT strategy and an excellent opportunity for an individual to design, build and improve our existing capabilities with the mindset to constantly striving for delivering industry best practices. Applicant must have a confident and enthusiastic attitude, be willing push the boundaries and develop innovative and best of breed solutions to contribute to our continued success. Key Accountabilities and Responsibilities: Contributing to data and database solutions both independently and as part of the wider development function delivering optimisation, security, and reliability of our database systems. Your will be responsible for: Database Administration: - Install, configure, and maintain SQL Server instances in various environments. - Design and implement database structures to meet application and business requirements. - Collaborate with data and technology team to ensure optimal database performance. - Handling common DBA tasks such as upgrades, backup, recovery, migrations etc - Analysing and automating as much as possible to remove manual tasks. Performance Tuning: - Monitor database performance for efficient data retrieval. - Identify and address performance bottlenecks and query execution plans. - Capacity planning and optimization (performance & cost) of existing and new database infrastructure. Security Management: - Implement and manage database security measures to protect sensitive data. - Administer user access, permissions, and roles to ensure proper data governance. Backup and Recovery: - Develop and maintain robust backup and recovery strategies to prevent data loss. Performance Tuning: - Monitor database performance for efficient data retrieval. - Identify and address performance bottlenecks and query execution plans. Monitoring and Maintenance: - Conduct routine monitoring of database health and proactively address issues. - Monitoring and managing multiple data replication streams. Job Requirements - Knowledge, Skills - Several years of hands-on experience. - Deep understanding of Azure, SQL Server HA and DR and related technologies. - Strong Understanding of database performance tuning strategies and goals. - Be confident taking ownership of SQL and database related tasks. - Strong performance monitoring, tuning, and troubleshooting skills. - Experience working with MS-SQL and T-SQL from SQL 2016/2019. - Familiarity with Microsoft Windows OS 2012R2-2019 - Exposure to replication, SSIS and SQL Reporting Services - Be proactive and passionate about all things data and SQL Server. - Experience with configuration management. - Experience with migrating from on-premises to private and public clouds. - You keep yourself updated about new trends in IT and a proven ability to learn new technologies and use that knowledge effectively. Desirable Knowledge, Skills - Understanding of Supply Chain & Freight - Willingness to learn and develop. - Ability to write technical documentation. - Experience with application security. - Knowledge of how Linux works. Education - Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related field Profile: - Self-starter and result oriented. - Demonstratable experience of 'getting things done'. - Problem Solving and analytical skills. - Team player who can collaborate effectively with colleagues. - Ability to think critically
May 01, 2024
Full time
Database Administrator (Technical Solutions) Birmingham Business Park Our client seeks a data professional with a broad experience in data management. As a small company we are seeking an individual who has a broad skill set covering Database Administration, Database Architecture, Database Infrastructure and Data Engineering. You will be part of an exciting Data and Technology Team. The role is pivotal in delivering our data and IT strategy and an excellent opportunity for an individual to design, build and improve our existing capabilities with the mindset to constantly striving for delivering industry best practices. Applicant must have a confident and enthusiastic attitude, be willing push the boundaries and develop innovative and best of breed solutions to contribute to our continued success. Key Accountabilities and Responsibilities: Contributing to data and database solutions both independently and as part of the wider development function delivering optimisation, security, and reliability of our database systems. Your will be responsible for: Database Administration: - Install, configure, and maintain SQL Server instances in various environments. - Design and implement database structures to meet application and business requirements. - Collaborate with data and technology team to ensure optimal database performance. - Handling common DBA tasks such as upgrades, backup, recovery, migrations etc - Analysing and automating as much as possible to remove manual tasks. Performance Tuning: - Monitor database performance for efficient data retrieval. - Identify and address performance bottlenecks and query execution plans. - Capacity planning and optimization (performance & cost) of existing and new database infrastructure. Security Management: - Implement and manage database security measures to protect sensitive data. - Administer user access, permissions, and roles to ensure proper data governance. Backup and Recovery: - Develop and maintain robust backup and recovery strategies to prevent data loss. Performance Tuning: - Monitor database performance for efficient data retrieval. - Identify and address performance bottlenecks and query execution plans. Monitoring and Maintenance: - Conduct routine monitoring of database health and proactively address issues. - Monitoring and managing multiple data replication streams. Job Requirements - Knowledge, Skills - Several years of hands-on experience. - Deep understanding of Azure, SQL Server HA and DR and related technologies. - Strong Understanding of database performance tuning strategies and goals. - Be confident taking ownership of SQL and database related tasks. - Strong performance monitoring, tuning, and troubleshooting skills. - Experience working with MS-SQL and T-SQL from SQL 2016/2019. - Familiarity with Microsoft Windows OS 2012R2-2019 - Exposure to replication, SSIS and SQL Reporting Services - Be proactive and passionate about all things data and SQL Server. - Experience with configuration management. - Experience with migrating from on-premises to private and public clouds. - You keep yourself updated about new trends in IT and a proven ability to learn new technologies and use that knowledge effectively. Desirable Knowledge, Skills - Understanding of Supply Chain & Freight - Willingness to learn and develop. - Ability to write technical documentation. - Experience with application security. - Knowledge of how Linux works. Education - Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related field Profile: - Self-starter and result oriented. - Demonstratable experience of 'getting things done'. - Problem Solving and analytical skills. - Team player who can collaborate effectively with colleagues. - Ability to think critically
Service Desk Administrator Full Time, Permanent £25000 - £28000 Epsom, Surrey Reed Epsom are recruiting for a highly organised individual to provide support to the Service Department as the point of contact for my client and their customers and to assist with day-to-day tasks: • Assist in handling various queries from clients• Ensure excellent customer service is provided to all suppliers and clients through relationship and rapport building• Managing incoming callouts and assigning work to engineers• Complete job reports following all callouts, small works or maintenance checks using our in-house system and providing copies to the clients• Process orders for new or spare parts when needed• Ensure systems and databases are accurate and always kept up to date• Assist with management of company stock and updating in the system As a friendly and confident Service Desk Administrator, you will have previous experience within customer service and excellent communication skills. You'll also have: • Confidence in handing difficult or complex queries and requests• A keen eye for detail and strong organisational skills• Excellent written and numerical skills, and exceptional IT skills, including in Microsoft office.• The ability to prioritise your own workload and manage your time effectively
May 01, 2024
Full time
Service Desk Administrator Full Time, Permanent £25000 - £28000 Epsom, Surrey Reed Epsom are recruiting for a highly organised individual to provide support to the Service Department as the point of contact for my client and their customers and to assist with day-to-day tasks: • Assist in handling various queries from clients• Ensure excellent customer service is provided to all suppliers and clients through relationship and rapport building• Managing incoming callouts and assigning work to engineers• Complete job reports following all callouts, small works or maintenance checks using our in-house system and providing copies to the clients• Process orders for new or spare parts when needed• Ensure systems and databases are accurate and always kept up to date• Assist with management of company stock and updating in the system As a friendly and confident Service Desk Administrator, you will have previous experience within customer service and excellent communication skills. You'll also have: • Confidence in handing difficult or complex queries and requests• A keen eye for detail and strong organisational skills• Excellent written and numerical skills, and exceptional IT skills, including in Microsoft office.• The ability to prioritise your own workload and manage your time effectively
You will be the lead for the on-site IT Support function, acting as the first port of call for internal IT-related queries, either to be resolved by you or the 3rd party support provider, setting up new users, overseeing the mobile phone contracts/upgrades and looking after company reports and KPI's. They use SAP and experience would be highly desirable, experience or a strong interest in IT is essential.£28,000 - £30,000. Hours of work 9.00 am- 5.00 pm, with benefits including company bonus scheme, generous company pension contribution of 8%, 26 days holidays plus BH's and training and development. This is a hybrid role, 2 days WFH - after the training period (they may need extra flexibility to be more office-based at some times)OVERVIEW OF THE ROLE Software updates, server/cloud migration and set-up of new hardware Liaising with the 3rd party IT provider Key business reports and IT tasks IT purchasing, including hardware and contracts Inhouse IT support - communicating problems clearly, understanding instructions and advice given by the 3rd party support provider, and being able to clearly translate this back to the non-techies with the business! Mobile phone contracts and upgrades Data extraction and analysis, using Excel ABOUT YOU ERP and CRM experience (SAP S4 Hana experience is highly desirable) MS Office - especially Excel - formulas as a minimum Tech savvy - this is essential Strong communication skills are key Keen to continuously learn and develop your skills
May 01, 2024
Full time
You will be the lead for the on-site IT Support function, acting as the first port of call for internal IT-related queries, either to be resolved by you or the 3rd party support provider, setting up new users, overseeing the mobile phone contracts/upgrades and looking after company reports and KPI's. They use SAP and experience would be highly desirable, experience or a strong interest in IT is essential.£28,000 - £30,000. Hours of work 9.00 am- 5.00 pm, with benefits including company bonus scheme, generous company pension contribution of 8%, 26 days holidays plus BH's and training and development. This is a hybrid role, 2 days WFH - after the training period (they may need extra flexibility to be more office-based at some times)OVERVIEW OF THE ROLE Software updates, server/cloud migration and set-up of new hardware Liaising with the 3rd party IT provider Key business reports and IT tasks IT purchasing, including hardware and contracts Inhouse IT support - communicating problems clearly, understanding instructions and advice given by the 3rd party support provider, and being able to clearly translate this back to the non-techies with the business! Mobile phone contracts and upgrades Data extraction and analysis, using Excel ABOUT YOU ERP and CRM experience (SAP S4 Hana experience is highly desirable) MS Office - especially Excel - formulas as a minimum Tech savvy - this is essential Strong communication skills are key Keen to continuously learn and develop your skills
Class Technology Solutions Ltd
Abingdon, Oxfordshire
Assistant Network Manager needed to cover one of our clients Schools in the Abingdon area. Salary up to £30,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an Assistant Network Manager to join our very busy, expanding team supporting IT in the Abingdon Area. This is an exciting op portunity for an Assistant Network Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Assistant Network Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant Network Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: 1. Key Tasks Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Requirements: Experience in a helpdesk or support environment. Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE) You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities: We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 01, 2024
Full time
Assistant Network Manager needed to cover one of our clients Schools in the Abingdon area. Salary up to £30,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an Assistant Network Manager to join our very busy, expanding team supporting IT in the Abingdon Area. This is an exciting op portunity for an Assistant Network Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Assistant Network Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant Network Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: 1. Key Tasks Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Requirements: Experience in a helpdesk or support environment. Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE) You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities: We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-user Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations Asset Management keep record of distributed IT, IT related equipment and keep HR in copy Support of Global office network providing support as described above to other staff outside of the UK office remotely when necessary What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively Strong problem-solving and troubleshooting skills with a customer focused approach Ability to work independently and collaboratively in a fast-paced environment IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired) Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home If this sounds like a role you will LOVE, please send your CV to us today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
May 01, 2024
Full time
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-user Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations Asset Management keep record of distributed IT, IT related equipment and keep HR in copy Support of Global office network providing support as described above to other staff outside of the UK office remotely when necessary What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively Strong problem-solving and troubleshooting skills with a customer focused approach Ability to work independently and collaboratively in a fast-paced environment IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired) Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home If this sounds like a role you will LOVE, please send your CV to us today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
IT Infrastructure Team Lead Salary: £50,000 - £65,000 per annum Location: London/Hybrid - home based, however, travel to site as and when required. My client is a privatley owned insurance business who are recruiting an IT infrastructure Team Lead. they are dedicated to advancing their IT strategy to achieve ultimate system efficiency, reliability, and excellence in end-user experience. They operate within a modern workplace ecosystem, prioritizing best practices and security. the IT infrastructure team lead will be responsible for the day to day managment of a small team whilst still being hands on around the it infrastructure. Responsibilities: Leadership: Lead a team of skilled infrastructure professionals and third-party vendors, overseeing all infrastructure services. Infrastructure Design: Collect and analyze data to design scalable, budget-conscious infrastructure solutions cutting-edge technologies. Security Management: Identify and mitigate potential threats, embed security standards, and ensure compliance. Disaster Recovery: Contribute to detailed disaster recovery planning to ensure efficient backup solutions for all infrastructure elements. Infrastructure Provisioning and Configuration Management: Set up and maintain IT resources, ensuring system consistency through templated/code-based approaches. Infrastructure Monitoring and Logging: Continuously monitor performance and health data across various assets, facilitating proactive issue detection and resolution. Infrastructure Upgrades: Plan and implement software updates, system upgrades, and new elements, acting as a project manager for seamless integration. Acquisition Integrations: Support technical tasks for acquisition integration, ensuring smooth transitions and positive experiences for incoming staff. Documentation and Reporting: Create and update technical documentation, including hardware/software components, performance reports, and problem-solving guidelines. Cross-Team Communication: Translate business requirements into technical implementations, fostering communication between non-tech stakeholders and IT staff. Technical Skills: Proficiency in building and deploying physical, cloud, hybrid, cloud-native, and serverless architectures. Strong knowledge of Microsoft Azure, Azure Virtual Desktop, and Fortinet Next-Generation Firewalls. Experience with backup management, email technologies, Microsoft Security stack, migration tools, and Microsoft Intune. Broad IT background including Windows operating systems, Active Directory, M365, networks, virtual machines, and DNS. Microsoft certifications: AZ-104 (Microsoft Azure Administrator), AZ-305 (Designing Microsoft Azure Infrastructure), Microsoft 365 Certified: Administrator Expert. Behavioral Skills: Strong leadership and people management skills. Excellent project management and coordination abilities. Security-focused with a commitment to best practices. Collaborative mindset, eager to share ideas with the team. Ability to effectively communicate technical information to diverse audiences. Analytical thinking and problem-solving skills with attention to detail. Willingness to travel to company offices as needed for project work. To discuss this IT infrastructure team lead opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Pettitt, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
May 01, 2024
Full time
IT Infrastructure Team Lead Salary: £50,000 - £65,000 per annum Location: London/Hybrid - home based, however, travel to site as and when required. My client is a privatley owned insurance business who are recruiting an IT infrastructure Team Lead. they are dedicated to advancing their IT strategy to achieve ultimate system efficiency, reliability, and excellence in end-user experience. They operate within a modern workplace ecosystem, prioritizing best practices and security. the IT infrastructure team lead will be responsible for the day to day managment of a small team whilst still being hands on around the it infrastructure. Responsibilities: Leadership: Lead a team of skilled infrastructure professionals and third-party vendors, overseeing all infrastructure services. Infrastructure Design: Collect and analyze data to design scalable, budget-conscious infrastructure solutions cutting-edge technologies. Security Management: Identify and mitigate potential threats, embed security standards, and ensure compliance. Disaster Recovery: Contribute to detailed disaster recovery planning to ensure efficient backup solutions for all infrastructure elements. Infrastructure Provisioning and Configuration Management: Set up and maintain IT resources, ensuring system consistency through templated/code-based approaches. Infrastructure Monitoring and Logging: Continuously monitor performance and health data across various assets, facilitating proactive issue detection and resolution. Infrastructure Upgrades: Plan and implement software updates, system upgrades, and new elements, acting as a project manager for seamless integration. Acquisition Integrations: Support technical tasks for acquisition integration, ensuring smooth transitions and positive experiences for incoming staff. Documentation and Reporting: Create and update technical documentation, including hardware/software components, performance reports, and problem-solving guidelines. Cross-Team Communication: Translate business requirements into technical implementations, fostering communication between non-tech stakeholders and IT staff. Technical Skills: Proficiency in building and deploying physical, cloud, hybrid, cloud-native, and serverless architectures. Strong knowledge of Microsoft Azure, Azure Virtual Desktop, and Fortinet Next-Generation Firewalls. Experience with backup management, email technologies, Microsoft Security stack, migration tools, and Microsoft Intune. Broad IT background including Windows operating systems, Active Directory, M365, networks, virtual machines, and DNS. Microsoft certifications: AZ-104 (Microsoft Azure Administrator), AZ-305 (Designing Microsoft Azure Infrastructure), Microsoft 365 Certified: Administrator Expert. Behavioral Skills: Strong leadership and people management skills. Excellent project management and coordination abilities. Security-focused with a commitment to best practices. Collaborative mindset, eager to share ideas with the team. Ability to effectively communicate technical information to diverse audiences. Analytical thinking and problem-solving skills with attention to detail. Willingness to travel to company offices as needed for project work. To discuss this IT infrastructure team lead opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Pettitt, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
Concept have partnered with a leading Education Group to recruit an experienced Data Strategy & Integration Manager. This key role involves collaborating with project managers, system architects, and senior managers, to design and implement data strategies. Reporting directly to the IT Director, you'll lead hands-on efforts in planning, managing, and implementing data integration initiatives, ensuring seamless data flow and governance across the group. Location: North London, Barnet area (hybrid working) Responsibilities: Data Strategy and Governance: Develop and implement a comprehensive Data Strategy aligned with organisational objectives. Oversee data governance policies, ensuring compliance, security, and integrity. Collaboration and Coordination: Work closely with project managers, system architects, and senior managers to understand data integration requirements. Lead the data administration team, mentoring junior administrators and driving progress and innovation Project Management: Lead data integration projects, defining scope, objectives, and ensuring timely delivery. Data Flow Management: Design and optimise data flow processes for seamless integration with various systems. Troubleshoot and resolve issues related to data flow and integration. Stakeholder Engagement: Engage with key stakeholders to gather project requirements and expectations. Provide regular updates and reports to senior management on project progress. Experience required: Bachelor's or Master's degree in a related field. Proven experience in data architecture, business analysis, and project management. Extensive expertise in working with cloud databases, with a specific focus on Azure or AWS. Proficient in utilizing PowerBI/Tableau for creating and managing dashboards. Strong understanding of data governance principles. Strategic thinking with a focus on aligning data initiatives with organisational goals. Leadership experience with a collaborative approach. What's on offer? Up to £75,000 per annum salary + package 25 days holiday + bank holidays + Christmas and New Year period Onsite gym For more information on this position, please apply with an up to date copy of your CV. Data Strategy and Integration / PowerBI / Tableau / Dashboards / Cloud Databases / Azure / AWS
May 01, 2024
Full time
Concept have partnered with a leading Education Group to recruit an experienced Data Strategy & Integration Manager. This key role involves collaborating with project managers, system architects, and senior managers, to design and implement data strategies. Reporting directly to the IT Director, you'll lead hands-on efforts in planning, managing, and implementing data integration initiatives, ensuring seamless data flow and governance across the group. Location: North London, Barnet area (hybrid working) Responsibilities: Data Strategy and Governance: Develop and implement a comprehensive Data Strategy aligned with organisational objectives. Oversee data governance policies, ensuring compliance, security, and integrity. Collaboration and Coordination: Work closely with project managers, system architects, and senior managers to understand data integration requirements. Lead the data administration team, mentoring junior administrators and driving progress and innovation Project Management: Lead data integration projects, defining scope, objectives, and ensuring timely delivery. Data Flow Management: Design and optimise data flow processes for seamless integration with various systems. Troubleshoot and resolve issues related to data flow and integration. Stakeholder Engagement: Engage with key stakeholders to gather project requirements and expectations. Provide regular updates and reports to senior management on project progress. Experience required: Bachelor's or Master's degree in a related field. Proven experience in data architecture, business analysis, and project management. Extensive expertise in working with cloud databases, with a specific focus on Azure or AWS. Proficient in utilizing PowerBI/Tableau for creating and managing dashboards. Strong understanding of data governance principles. Strategic thinking with a focus on aligning data initiatives with organisational goals. Leadership experience with a collaborative approach. What's on offer? Up to £75,000 per annum salary + package 25 days holiday + bank holidays + Christmas and New Year period Onsite gym For more information on this position, please apply with an up to date copy of your CV. Data Strategy and Integration / PowerBI / Tableau / Dashboards / Cloud Databases / Azure / AWS
Mainframe Database Administrator x2 Lloyds Banking Group Location: Edinburgh or London Hybrid working: 2 days per week in the office and the rest from home Working Hours - Please note that this role will require you to be on call outside of normal working hours on a rota system. Salary & Benefits: £62,874 to £89,859 per annum (location AND experience dependent), plus on-call bonus, plus annual personal bonus, 15% employer pension contribution, flexible benefits package, private medical insurance, 30 days holiday plus bank holidays. Where does the role sit in Lloyds? We're the Mainframe Services Teams! We're the team that looks after the customer data for the whole of Lloyds Banking Group. Our mission is to make this data available for the right purpose with the appropriate confidentiality and always ensuring a phenomenal engineering experience, performances, resilience, and integrity. The systems we support, underpin almost everything we do as Lloyds Banking Group. We maintain these systems with the highest standard, with an ambition to take ownership of the operational support 24/7 using site reliability engineering (SRE) principles. What will you focus on in this role? As a Mainframe DBA you'll be one of the technical authorities for this area and act as SME for relevant systems. This is a hands-on role where you'll configure and maintain products and services according to Group standards and policies (and to agreed service levels), while assisting with the delivery of projects within the teams' focus - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) Specific activities you could carry out may include; Support and implement changes to our estate within LBG as required. Resolution of incidents and problems across the LBG estate in line with LBG KPI's. Lead the Sign-off that solution/service is fit for Production environment as part of Gateway, working effectively with the project teams to ensure an efficient handover to support. Represent our support team in WAR room/conference calls with incident management and technical teams collaborating to restore service. Support testing cycles and cycling this back with collaboration to test managers on results Provide 24x7 support and provide support for projects and team workload as the need arises. Work effectively with the wider Mainframe teams in order to run the smooth transition of projects into live service. Provide consultancy skills to Application teams as required. What we're looking for in your application; We'd welcome applicants from diverse cultural and industry backgrounds and believe this is critical to success. This is a niche technical role, so as a minimum to be considered for shortlisting we need to see evidence of the following in your CV; Career background having already be an experienced Mainframe Db2 DBA. Experience of performance tuning and diagnosis. Expert Db2 knowledge on the Mainframe Strong delivery experience ideally operating in multifaceted IT environments or companies. Commercial and interpersonal awareness of how to work with 3rd Parties. About working for us; Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. If you're excited by the thought of becoming part of our Mainframe team, get in touch. We'd love to hear from you
May 01, 2024
Full time
Mainframe Database Administrator x2 Lloyds Banking Group Location: Edinburgh or London Hybrid working: 2 days per week in the office and the rest from home Working Hours - Please note that this role will require you to be on call outside of normal working hours on a rota system. Salary & Benefits: £62,874 to £89,859 per annum (location AND experience dependent), plus on-call bonus, plus annual personal bonus, 15% employer pension contribution, flexible benefits package, private medical insurance, 30 days holiday plus bank holidays. Where does the role sit in Lloyds? We're the Mainframe Services Teams! We're the team that looks after the customer data for the whole of Lloyds Banking Group. Our mission is to make this data available for the right purpose with the appropriate confidentiality and always ensuring a phenomenal engineering experience, performances, resilience, and integrity. The systems we support, underpin almost everything we do as Lloyds Banking Group. We maintain these systems with the highest standard, with an ambition to take ownership of the operational support 24/7 using site reliability engineering (SRE) principles. What will you focus on in this role? As a Mainframe DBA you'll be one of the technical authorities for this area and act as SME for relevant systems. This is a hands-on role where you'll configure and maintain products and services according to Group standards and policies (and to agreed service levels), while assisting with the delivery of projects within the teams' focus - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) Specific activities you could carry out may include; Support and implement changes to our estate within LBG as required. Resolution of incidents and problems across the LBG estate in line with LBG KPI's. Lead the Sign-off that solution/service is fit for Production environment as part of Gateway, working effectively with the project teams to ensure an efficient handover to support. Represent our support team in WAR room/conference calls with incident management and technical teams collaborating to restore service. Support testing cycles and cycling this back with collaboration to test managers on results Provide 24x7 support and provide support for projects and team workload as the need arises. Work effectively with the wider Mainframe teams in order to run the smooth transition of projects into live service. Provide consultancy skills to Application teams as required. What we're looking for in your application; We'd welcome applicants from diverse cultural and industry backgrounds and believe this is critical to success. This is a niche technical role, so as a minimum to be considered for shortlisting we need to see evidence of the following in your CV; Career background having already be an experienced Mainframe Db2 DBA. Experience of performance tuning and diagnosis. Expert Db2 knowledge on the Mainframe Strong delivery experience ideally operating in multifaceted IT environments or companies. Commercial and interpersonal awareness of how to work with 3rd Parties. About working for us; Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. If you're excited by the thought of becoming part of our Mainframe team, get in touch. We'd love to hear from you
IT Support Engineer Location: Hybrid of Hendon or Coventry and remote Explore and Discover what it's like working for Leidos We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This position operates on a shift basis and the team are accountable for Access, Event, Incident, Request and Problem Management activities. What will I be doing? You will work to keep the programme system operational by: Performing system administration tasks as defined by the Operating Procedures. Routinely monitoring the system using the software and hardware tools provided. Responding appropriately to errors or faults as notified. Maintaining information regarding programme system activities to be able to reply to enquiries. To help resolve fault calls by: Provide assistance and initial information to callers. Identifying and resolving common problems. Documenting solutions. Adhering escalation/elevation processes and procedures. Timely and accurate inputting of data into the call logging system. Ensuring that Incidents and Service Requests requiring further help are referred to the appropriate person e.g. 2nd Line Systems Administrators, the Operations Support Group etc. The role is shift based, 4 days on / off pattern (once trained): 4 day shifts 07:30 to 20:00 hours 4 late shifts 13:00 to 01:30 hours 4 night shifts 19:30 to 08:00 hours What does Leidos need from me? Experience providing system administration to company / mission critical IT systems and the ability to contribute to their further development. Dedication to an ethos of excellent service and the ability to work effectively whilst under pressure. Excellent communication and interpersonal skills to meet the needs of a wide range of external and internal service clients and to develop effective working relationships within Leidos, both oral and written. IT troubleshooting skills to deal with a wide range of different processes and systems, with the ability to understand a problem by breaking it down systematically into its component parts. Commitment to working as a member of a team which replies flexibly to changing pressures and demands. An active interest in the development of the Service Desk function and its contribution to the programme. Ability to work under pressure to tight timescales. Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast-paced environment. Ability to work in the required environment including a satisfactory security clearance. What technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
May 01, 2024
Full time
IT Support Engineer Location: Hybrid of Hendon or Coventry and remote Explore and Discover what it's like working for Leidos We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This position operates on a shift basis and the team are accountable for Access, Event, Incident, Request and Problem Management activities. What will I be doing? You will work to keep the programme system operational by: Performing system administration tasks as defined by the Operating Procedures. Routinely monitoring the system using the software and hardware tools provided. Responding appropriately to errors or faults as notified. Maintaining information regarding programme system activities to be able to reply to enquiries. To help resolve fault calls by: Provide assistance and initial information to callers. Identifying and resolving common problems. Documenting solutions. Adhering escalation/elevation processes and procedures. Timely and accurate inputting of data into the call logging system. Ensuring that Incidents and Service Requests requiring further help are referred to the appropriate person e.g. 2nd Line Systems Administrators, the Operations Support Group etc. The role is shift based, 4 days on / off pattern (once trained): 4 day shifts 07:30 to 20:00 hours 4 late shifts 13:00 to 01:30 hours 4 night shifts 19:30 to 08:00 hours What does Leidos need from me? Experience providing system administration to company / mission critical IT systems and the ability to contribute to their further development. Dedication to an ethos of excellent service and the ability to work effectively whilst under pressure. Excellent communication and interpersonal skills to meet the needs of a wide range of external and internal service clients and to develop effective working relationships within Leidos, both oral and written. IT troubleshooting skills to deal with a wide range of different processes and systems, with the ability to understand a problem by breaking it down systematically into its component parts. Commitment to working as a member of a team which replies flexibly to changing pressures and demands. An active interest in the development of the Service Desk function and its contribution to the programme. Ability to work under pressure to tight timescales. Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast-paced environment. Ability to work in the required environment including a satisfactory security clearance. What technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. AWE is seeking an experienced, innovative, and dedicated Senior Systems Administrator to join our team to provide Server support to an AWE onsite customer. Each day offers a new challenge and learning opportunity. As an experienced Senior Systems Administrator, you would possess a deep and broad knowledge of Microsoft computer platforms, Virtualised Server Infrastructure and configuration and should be able to communicate well in both verbal and written form. You will be working as part of the IT Team and have technical responsibility for key parts of the IT infrastructure. Your role will require hands-on technical experience, the ability to assess the impact of complex regulatory requirements and ensure IT systems are conforming to those regulations. You will be a key member of the team in a demanding high-tech environment, supporting members of the organisation in both project and operational aspects of the business platforms, delivering highly available systems. You will be challenged to improve the infrastructure in order to facilitate continuous growth within the business. There is also an expectation to play an active role in the on-call team who will support the business out of hours. Location - Reading area Salary from £42,700 - £60,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs You Will Have: Extensive experience with Microsoft Server 2012/16/19 Installation and Administration as well as knowledge of Windows 7/8.1/10. In-depth experience of virtualisation technologies including VMware. A good working knowledge on a breadth of technologies including Active Directory, PowerShell and proficient knowledge of tools such as SCCM and MDT. Degree in IS/IT or ONC/HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 01, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. AWE is seeking an experienced, innovative, and dedicated Senior Systems Administrator to join our team to provide Server support to an AWE onsite customer. Each day offers a new challenge and learning opportunity. As an experienced Senior Systems Administrator, you would possess a deep and broad knowledge of Microsoft computer platforms, Virtualised Server Infrastructure and configuration and should be able to communicate well in both verbal and written form. You will be working as part of the IT Team and have technical responsibility for key parts of the IT infrastructure. Your role will require hands-on technical experience, the ability to assess the impact of complex regulatory requirements and ensure IT systems are conforming to those regulations. You will be a key member of the team in a demanding high-tech environment, supporting members of the organisation in both project and operational aspects of the business platforms, delivering highly available systems. You will be challenged to improve the infrastructure in order to facilitate continuous growth within the business. There is also an expectation to play an active role in the on-call team who will support the business out of hours. Location - Reading area Salary from £42,700 - £60,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs You Will Have: Extensive experience with Microsoft Server 2012/16/19 Installation and Administration as well as knowledge of Windows 7/8.1/10. In-depth experience of virtualisation technologies including VMware. A good working knowledge on a breadth of technologies including Active Directory, PowerShell and proficient knowledge of tools such as SCCM and MDT. Degree in IS/IT or ONC/HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for an Application/Systems Administrator to work with IS teams to ensure the support, upgrade, deployment and day to day maintenance of high-availability and mission critical software applications. Location - Reading area Salary - from £35,840 - £45,000 AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA's, through effective processes, KPI's and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Ensure that IS Change requests are completed and processed in timely manner to enable service improvement. To ensure that all users are supported in their day to day activities with resolutions to problems and issues. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Able to provide comprehensive reports for operations and write and update technical documentation. Good understanding of network principles Good understanding of Cloud Technologies (Azure, AWS) Familiar with Oracle Databases and/or SQL Strong experience with Windows 2016/2019/2022 Familiar with Citrix & VM Some experience in Scripting (Powershell) All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 01, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for an Application/Systems Administrator to work with IS teams to ensure the support, upgrade, deployment and day to day maintenance of high-availability and mission critical software applications. Location - Reading area Salary - from £35,840 - £45,000 AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA's, through effective processes, KPI's and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Ensure that IS Change requests are completed and processed in timely manner to enable service improvement. To ensure that all users are supported in their day to day activities with resolutions to problems and issues. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Able to provide comprehensive reports for operations and write and update technical documentation. Good understanding of network principles Good understanding of Cloud Technologies (Azure, AWS) Familiar with Oracle Databases and/or SQL Strong experience with Windows 2016/2019/2022 Familiar with Citrix & VM Some experience in Scripting (Powershell) All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK's ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. We are recruiting for an Configuration Administrator to complement the Configuration Specialist(s) and Senior Configuration Specialist(s) to deliver a configuration management service in accordance with the Configuration Management Plans (CMP) that supports the area(s) of responsibility, contributing to Licence Condition 22 compliance. Location - Reading/Basingstoke Salary - from £27,980 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year inc. bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Accountable for assisting in maintaining Configuration Control system across their area(s) of responsibility. Maintaining baselines (under direction) in accordance with Corporate Configuration Standard. Assists in collating data and report progress to Change Boards (CBs). Maintaining Configuration Change Control and reporting of Change Status to Central Configuration Governance. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Undertakes Configuration Change Control (CBs), in maintaining control of the changes across their area(s) of responsibility. Assists in collating and reporting Configuration Status Accounting data as required by the Configuration Manager. Assists in carrying out local Configuration Audits to ensure continued compliance and report on results. Assisting with establishing and defining the Configuration Baseline by producing the supporting documentation for Configuration Items. Integrate with the appropriate teams that are responsible for updating the content of the Configuration Baseline including supporting Projects Handover activities. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: A good understanding of Microsoft Applications including Excel, Outlook & Teams A strong communicator at various levels Previous experience of planning meetings and minute taking would be beneficial Document Control experience would be desirable Experience with Meridian software systems would be desirable All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Apr 30, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK's ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. We are recruiting for an Configuration Administrator to complement the Configuration Specialist(s) and Senior Configuration Specialist(s) to deliver a configuration management service in accordance with the Configuration Management Plans (CMP) that supports the area(s) of responsibility, contributing to Licence Condition 22 compliance. Location - Reading/Basingstoke Salary - from £27,980 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year inc. bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Accountable for assisting in maintaining Configuration Control system across their area(s) of responsibility. Maintaining baselines (under direction) in accordance with Corporate Configuration Standard. Assists in collating data and report progress to Change Boards (CBs). Maintaining Configuration Change Control and reporting of Change Status to Central Configuration Governance. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Undertakes Configuration Change Control (CBs), in maintaining control of the changes across their area(s) of responsibility. Assists in collating and reporting Configuration Status Accounting data as required by the Configuration Manager. Assists in carrying out local Configuration Audits to ensure continued compliance and report on results. Assisting with establishing and defining the Configuration Baseline by producing the supporting documentation for Configuration Items. Integrate with the appropriate teams that are responsible for updating the content of the Configuration Baseline including supporting Projects Handover activities. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: A good understanding of Microsoft Applications including Excel, Outlook & Teams A strong communicator at various levels Previous experience of planning meetings and minute taking would be beneficial Document Control experience would be desirable Experience with Meridian software systems would be desirable All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.