Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Aug 24, 2023
Full time
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
IT Sales Administrator Potterne, Devizes Full Time; although part time & school hours options available £25,000 per annum Oakford is a substantial Cloud and Managed IT Service Provider supplying technical services from our bases in Wiltshire and Dorset. We are looking for a number of friendly new faces to join our growing team of 70 professionals. We are among the Elite in our industry and pride ourselves on our integrity, knowledge and experience. We have a great reputation and are consistently growing our business and we have seen no impact from the current economic climate. We are already the largest provider of services in this geography but are looking to improve our support and relationships with these accounts while growing more business in the area. The successful candidate will work with a high degree of autonomy within a small team. While self-sufficient, the candidate will need to be aware of the skills of other team members and use them when required, while at the same time being available to assist in his or her area of greatest expertise when requested to do so by other team members. We offer great opportunities to learn new skills and with our sound growth the prospects for career advancement are excellent. The Sales Administrator role works closely with the Sales, Project, Production and Finance teams to be the central point of contact for quotes, sales order processing and delivery schedules for both internal colleagues and customers. The primary purpose of the role is to manage the full internal sales process on behalf of the sales team and to be the first point of contact for sales order queries, passing specialist queries to the right person and/or requesting and collating the required information to respond directly. Are you the right person for the job? In order to apply for this role, you must have the following experience A commercial awareness of the benefits of common business technologies is expected knowing how to spot opportunities and pass them to account management for handling Excellent communication skills, suitable for talking with customers from all levels of an organisation, are essential Experience with Microsoft Word and Excel as well as research via the Internet Confident use of email communication via Microsoft Outlook A positive, happy and confident approach to work What will your role look like? Help to maintain a mutually beneficial and positive working relationship with customers Provide a slick and informative sales order process for both colleagues and customers to experience Work with the business development manager to ensure the company is completing profitable business transactions Conduct regular market research for competitive products Work closely with the Oakford finance team and suppliers to ensure the correct delivery expectations are set for clients and colleagues Be a positive first point of contact for all sales, delivery and return enquiries from customers and colleagues. Maintain ownership of any challenges, keeping customers informed throughout the resolution process. Manage schedules of consultants Manage contract renewals with customers Assist with the organisation of internal and client projects What can you expect in return? 24 days paid holiday + Bank Holidays (rising with length of service) Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Employment anniversary awards Company funded social events Laptop and mobile phone Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Apr 30, 2024
Full time
IT Sales Administrator Potterne, Devizes Full Time; although part time & school hours options available £25,000 per annum Oakford is a substantial Cloud and Managed IT Service Provider supplying technical services from our bases in Wiltshire and Dorset. We are looking for a number of friendly new faces to join our growing team of 70 professionals. We are among the Elite in our industry and pride ourselves on our integrity, knowledge and experience. We have a great reputation and are consistently growing our business and we have seen no impact from the current economic climate. We are already the largest provider of services in this geography but are looking to improve our support and relationships with these accounts while growing more business in the area. The successful candidate will work with a high degree of autonomy within a small team. While self-sufficient, the candidate will need to be aware of the skills of other team members and use them when required, while at the same time being available to assist in his or her area of greatest expertise when requested to do so by other team members. We offer great opportunities to learn new skills and with our sound growth the prospects for career advancement are excellent. The Sales Administrator role works closely with the Sales, Project, Production and Finance teams to be the central point of contact for quotes, sales order processing and delivery schedules for both internal colleagues and customers. The primary purpose of the role is to manage the full internal sales process on behalf of the sales team and to be the first point of contact for sales order queries, passing specialist queries to the right person and/or requesting and collating the required information to respond directly. Are you the right person for the job? In order to apply for this role, you must have the following experience A commercial awareness of the benefits of common business technologies is expected knowing how to spot opportunities and pass them to account management for handling Excellent communication skills, suitable for talking with customers from all levels of an organisation, are essential Experience with Microsoft Word and Excel as well as research via the Internet Confident use of email communication via Microsoft Outlook A positive, happy and confident approach to work What will your role look like? Help to maintain a mutually beneficial and positive working relationship with customers Provide a slick and informative sales order process for both colleagues and customers to experience Work with the business development manager to ensure the company is completing profitable business transactions Conduct regular market research for competitive products Work closely with the Oakford finance team and suppliers to ensure the correct delivery expectations are set for clients and colleagues Be a positive first point of contact for all sales, delivery and return enquiries from customers and colleagues. Maintain ownership of any challenges, keeping customers informed throughout the resolution process. Manage schedules of consultants Manage contract renewals with customers Assist with the organisation of internal and client projects What can you expect in return? 24 days paid holiday + Bank Holidays (rising with length of service) Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Employment anniversary awards Company funded social events Laptop and mobile phone Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Data Analyst/Administrator, we are seeking someone with experience of analysing data who is confident with large data sets to support the customer care department of a large manufacturing company. The role will involve producing reports and KPIs, assisting with price list management, processing warranty claims and general administration duties. Candidates must have previous data experience. This is a fixed term 1 year contract, Monday to Friday. Salary c 12-16 p/hr depending on experience
Apr 30, 2024
Contractor
Data Analyst/Administrator, we are seeking someone with experience of analysing data who is confident with large data sets to support the customer care department of a large manufacturing company. The role will involve producing reports and KPIs, assisting with price list management, processing warranty claims and general administration duties. Candidates must have previous data experience. This is a fixed term 1 year contract, Monday to Friday. Salary c 12-16 p/hr depending on experience
Data Manager required for great FE college group in Greater London Managing data processes People Management 36,500 - 42,000 plus benefits WeDoData have partnered with a great further education college group in Greater London who are looking to recruit an MIS Data Manager on a full time, permanent basis. This is a brand new role in the department and as a Data Manager you will lead an on-site team of Admissions Officers, Data Administrators and Timetabling Officers who are responsible for managing the flow of data relating to the learner journey. Suitable applicants will need to have experience working in a data related supervisory role in the education sector, ideally in either a school, college or university. In return they can offer a salary of circa 36,500 - 42,000 per annum, 30 days holiday (plus 8 bank holidays), access to local government pension scheme (21% employer contributions), flexible working and ongoing training and development. Unfortunately my client are unable to provide Sponsorship. For more information and the opportunity to discuss the role informally with the hiring manager please call Jay at WeDoData on (phone number removed) or apply as soon as possible. If this role isn't quite right for you, please feel free to forward onto any one you feel might be better suited. WeDoData (Bristol) Ltd acts as an employment business for temporary positions and an employment agency for permanent positions
Apr 30, 2024
Full time
Data Manager required for great FE college group in Greater London Managing data processes People Management 36,500 - 42,000 plus benefits WeDoData have partnered with a great further education college group in Greater London who are looking to recruit an MIS Data Manager on a full time, permanent basis. This is a brand new role in the department and as a Data Manager you will lead an on-site team of Admissions Officers, Data Administrators and Timetabling Officers who are responsible for managing the flow of data relating to the learner journey. Suitable applicants will need to have experience working in a data related supervisory role in the education sector, ideally in either a school, college or university. In return they can offer a salary of circa 36,500 - 42,000 per annum, 30 days holiday (plus 8 bank holidays), access to local government pension scheme (21% employer contributions), flexible working and ongoing training and development. Unfortunately my client are unable to provide Sponsorship. For more information and the opportunity to discuss the role informally with the hiring manager please call Jay at WeDoData on (phone number removed) or apply as soon as possible. If this role isn't quite right for you, please feel free to forward onto any one you feel might be better suited. WeDoData (Bristol) Ltd acts as an employment business for temporary positions and an employment agency for permanent positions
ServiceNow SPM Developer (Strategic Portfolio Management) Fully Remote £500-£550 pd Outside 6-month contract Key Outcomes Responsibilities may include, but are not limited to the following: Design and implementation consultancy - support the SPM Product Owner and key stakeholders in requirements definition and provide guidance on best use of ServiceNow features. Create designs to meet requirements, ensuring adherence to key platform design principles such as OOTB conformance. Development and Support - own and deliver enhancements, defect fixes, requests, and incidents for the SPM module. Ensure adherence to good development standards and service levels, and delivery of supporting technical documentation. Change/Release management - take responsibility for implementing development work packages through change and release governance. Take ownership of the Software Development Lifecycle to ensure that only the correct, accurate and fit for purpose changes reach the Production environment. Training, Acceptance into Service and Early Life Support - support new & existing teams and stakeholders in the adoption of newly developed features and processes. Take responsibility for early life support (Hypercare) and the knowledge transfer required to the BAU team for acceptance into service. Roadmap Planning - Support the SPM Stakeholders and the ServiceNow Product Lead in the analysis, definition and prioritisation of existing and emerging features to deliver best value from the SPM module. Problem Solving/Platform Development - Support the platform lead in the continued improvement of the ServiceNow platform through complex problem solving, major upgrades and strategic improvements to both processes and product-use. Required Skills & Experience The candidate must have an up-to-date ServiceNow Certification (eg Developer, Advanced System Administration, Certified System Administrator, etc.). Previous experience in the design, implementation and/or support and continuous improvement of the SPM module is essential. Demonstrable understanding of Project and Agile methodologies and the associated financial and governance modules. Significant experience in ServiceNow development and administration with proven track record in the design and development of complex and dynamic platforms. Scripting skills; required in Javascript and desirable in Powershell Broad experience with the Now Platform; demonstrating an end-to-end understanding of database schema, core platform features, use of ServiceNow resources and integration capabilities between modules. Platform integrations, both OOTB rest API and custom. Experience in the development and use of Automated Test Frameworks Working knowledge of relational databases. Desired Skills & Qualifications It is desired that the candidate has ITIL V4 Foundation Certification. It is desired that the candidate has an understanding and experience with agile software development methodologies.
Apr 30, 2024
Contractor
ServiceNow SPM Developer (Strategic Portfolio Management) Fully Remote £500-£550 pd Outside 6-month contract Key Outcomes Responsibilities may include, but are not limited to the following: Design and implementation consultancy - support the SPM Product Owner and key stakeholders in requirements definition and provide guidance on best use of ServiceNow features. Create designs to meet requirements, ensuring adherence to key platform design principles such as OOTB conformance. Development and Support - own and deliver enhancements, defect fixes, requests, and incidents for the SPM module. Ensure adherence to good development standards and service levels, and delivery of supporting technical documentation. Change/Release management - take responsibility for implementing development work packages through change and release governance. Take ownership of the Software Development Lifecycle to ensure that only the correct, accurate and fit for purpose changes reach the Production environment. Training, Acceptance into Service and Early Life Support - support new & existing teams and stakeholders in the adoption of newly developed features and processes. Take responsibility for early life support (Hypercare) and the knowledge transfer required to the BAU team for acceptance into service. Roadmap Planning - Support the SPM Stakeholders and the ServiceNow Product Lead in the analysis, definition and prioritisation of existing and emerging features to deliver best value from the SPM module. Problem Solving/Platform Development - Support the platform lead in the continued improvement of the ServiceNow platform through complex problem solving, major upgrades and strategic improvements to both processes and product-use. Required Skills & Experience The candidate must have an up-to-date ServiceNow Certification (eg Developer, Advanced System Administration, Certified System Administrator, etc.). Previous experience in the design, implementation and/or support and continuous improvement of the SPM module is essential. Demonstrable understanding of Project and Agile methodologies and the associated financial and governance modules. Significant experience in ServiceNow development and administration with proven track record in the design and development of complex and dynamic platforms. Scripting skills; required in Javascript and desirable in Powershell Broad experience with the Now Platform; demonstrating an end-to-end understanding of database schema, core platform features, use of ServiceNow resources and integration capabilities between modules. Platform integrations, both OOTB rest API and custom. Experience in the development and use of Automated Test Frameworks Working knowledge of relational databases. Desired Skills & Qualifications It is desired that the candidate has ITIL V4 Foundation Certification. It is desired that the candidate has an understanding and experience with agile software development methodologies.
Database Administrator Salary: up to £45,000 per annum Location: Flexible - Hybrid, expected to attend the Milton Keynes office at least once a month An exciting opportunity to join an innovative, highly successful organisation supplying leading edge technology to the NHS. Applications are invited for an experienced DBA to join the Database Team within the Operations Department to monitor, maintain and support databases in Managed Instances, big data in Azure SQL, as well as limited amount of on premise SQL databases on Virtual Machines. Technical Skills: Cloud Services (ideally Azure) experience is essential - including Azure Data Factory and Azure DevOps Excellent performance tuning skills (experience of Query Tuning, Indexing, Locking etc.) Strong T-SQL Experience (creating / administrating stored procedures, scripts, functions, triggers and other objects) Experience in the manipulation, transformation, and exploration of large multi-dimensional datasets Experience in database installation, backup, restore and maintenance BSC or equivalent in a software engineering / DB discipline and / or Professional qualifications appropriate to DB engineering roles is desirable. Experience of large transactional databases (100GB+) Excellent knowledge of the SQL Database Engine Experience of database release / upgrades with product releases Extensive experience of working with Microsoft SQL Server 2005/2008/2012/2014 Data Warehouse development, ETL and transformation into conformed design Knowledge of SSIS packages Excellent experience and knowledge of the Microsoft stack Understanding of relational database design & dimensional Data-modelling Some experience of using Visual Studio Knowledge of C# and .Net framework desirable Knowledge of NOSQL / Document DBs advantageous Knowledge of SSRS reports advantageous but not essential Knowledge of 3rd party toolkits e.g. RedGate desirable but not essential Experience of Source Control (BitBucket/Kiln / Mercurial) Strong SQL Skills (SQL server 2012/2016, T-SQL) and development skills in T-SQL, writing scripts, Log Shipping, producing reports (SSRS), performance tuning, automated back-ups, security Any experience with Bespoke Software Solutions, ITIL, Agile, Jira and ISO 27001 will be advantageous but not essential Domain or Product expertise in IT Healthcare would be advantageous but not essential Role Description The ideal person for this role will play an integral part of the service provision that we provide, working and assisting with junior team members, development colleagues and application support team to ensure the databases remain performant and quality of data integrity is high. Training of the product and database schema will be provided to bring you up to speed. This role will suit someone who has a few years' experience as a DBA or a Junior DBA looking to progress, has worked on Azure or other similar cloud platforms and is keen to contribute their efforts in a busy but rewarding environment. The key to success in this role is being organised, adaptable and alert. It is a fast paced environment with the requirement to service and support the live customer databases, deploying updates as required, along with support programme work including migrating data, loading in new datasets, and running scripts to update data. Main Responsibilities Database troubleshooting and maintenance to meet availability requirements and resolve service desk calls in accordance with SLAs (Service Level Agreements). Ensure that work on defect resolution does not impact on agreed product deliverables, escalating to development DBAs for code fixes. Monitor Database health and performance, ensuring high levels of performance, availability, sustainability, and security. Cleanse or translate (migrate) data so that it can be effectively moved between systems, apps, or software for programme work or to support incidents as required by use of SQL Scripting. Test the new system and data after the migration or data fix to find errors and/or points of corruption and produce quality reports to confirm success. Audit existing data systems and deployments and identify errors or areas for improvement. Ensure that all changes to the database follow the change management policy, ensuring high level of testing and risk management. Liaise with Database developers during handovers of projects, new features, or releases to ensure they are understood, deployed accurately as required through DACPAC deployments, scripts or Azure pipelines and delivered in a timely fashion. Maintain data integrity and security (manage roles and permissions of database users). Generate traces, execution plans, identify performance issues, deadlocks/contention and resolve them. Ensure reviews are conducted on a regular basis to improve / enhance the database, and that the improvements are consistent with the departmental guidelines (working closely with other members of the DB team). Where no formal guidelines exist, work with peers to formulate and enforce such guidelines. Provide technical guidance and support to your colleagues ensuring database products are optimised, follow best practice guidelines and Keep abreast of technology trends and how they apply to your area. Put forward suggestions for improvement to processes or tools where applicable. Develop a level of product expertise across the solution architecture. To be part of an On-Call rota as required Personal Skills: Confidence to communicate with customers in a professional manner, remotely or over the phone Must be ability to prioritise work with the ability to adapt to a fluid and varied workload Natural desire to investigate and diagnose issues and document processes as and when required Able to work in a logical and systematic fashion Demonstrate problem solving and troubleshooting skills Exhibit a flexible, can-do attitude to problem solving using own initiative. ATA Recruitment Solutions is working in the capacity of an Employment Agency for this position.
Apr 30, 2024
Full time
Database Administrator Salary: up to £45,000 per annum Location: Flexible - Hybrid, expected to attend the Milton Keynes office at least once a month An exciting opportunity to join an innovative, highly successful organisation supplying leading edge technology to the NHS. Applications are invited for an experienced DBA to join the Database Team within the Operations Department to monitor, maintain and support databases in Managed Instances, big data in Azure SQL, as well as limited amount of on premise SQL databases on Virtual Machines. Technical Skills: Cloud Services (ideally Azure) experience is essential - including Azure Data Factory and Azure DevOps Excellent performance tuning skills (experience of Query Tuning, Indexing, Locking etc.) Strong T-SQL Experience (creating / administrating stored procedures, scripts, functions, triggers and other objects) Experience in the manipulation, transformation, and exploration of large multi-dimensional datasets Experience in database installation, backup, restore and maintenance BSC or equivalent in a software engineering / DB discipline and / or Professional qualifications appropriate to DB engineering roles is desirable. Experience of large transactional databases (100GB+) Excellent knowledge of the SQL Database Engine Experience of database release / upgrades with product releases Extensive experience of working with Microsoft SQL Server 2005/2008/2012/2014 Data Warehouse development, ETL and transformation into conformed design Knowledge of SSIS packages Excellent experience and knowledge of the Microsoft stack Understanding of relational database design & dimensional Data-modelling Some experience of using Visual Studio Knowledge of C# and .Net framework desirable Knowledge of NOSQL / Document DBs advantageous Knowledge of SSRS reports advantageous but not essential Knowledge of 3rd party toolkits e.g. RedGate desirable but not essential Experience of Source Control (BitBucket/Kiln / Mercurial) Strong SQL Skills (SQL server 2012/2016, T-SQL) and development skills in T-SQL, writing scripts, Log Shipping, producing reports (SSRS), performance tuning, automated back-ups, security Any experience with Bespoke Software Solutions, ITIL, Agile, Jira and ISO 27001 will be advantageous but not essential Domain or Product expertise in IT Healthcare would be advantageous but not essential Role Description The ideal person for this role will play an integral part of the service provision that we provide, working and assisting with junior team members, development colleagues and application support team to ensure the databases remain performant and quality of data integrity is high. Training of the product and database schema will be provided to bring you up to speed. This role will suit someone who has a few years' experience as a DBA or a Junior DBA looking to progress, has worked on Azure or other similar cloud platforms and is keen to contribute their efforts in a busy but rewarding environment. The key to success in this role is being organised, adaptable and alert. It is a fast paced environment with the requirement to service and support the live customer databases, deploying updates as required, along with support programme work including migrating data, loading in new datasets, and running scripts to update data. Main Responsibilities Database troubleshooting and maintenance to meet availability requirements and resolve service desk calls in accordance with SLAs (Service Level Agreements). Ensure that work on defect resolution does not impact on agreed product deliverables, escalating to development DBAs for code fixes. Monitor Database health and performance, ensuring high levels of performance, availability, sustainability, and security. Cleanse or translate (migrate) data so that it can be effectively moved between systems, apps, or software for programme work or to support incidents as required by use of SQL Scripting. Test the new system and data after the migration or data fix to find errors and/or points of corruption and produce quality reports to confirm success. Audit existing data systems and deployments and identify errors or areas for improvement. Ensure that all changes to the database follow the change management policy, ensuring high level of testing and risk management. Liaise with Database developers during handovers of projects, new features, or releases to ensure they are understood, deployed accurately as required through DACPAC deployments, scripts or Azure pipelines and delivered in a timely fashion. Maintain data integrity and security (manage roles and permissions of database users). Generate traces, execution plans, identify performance issues, deadlocks/contention and resolve them. Ensure reviews are conducted on a regular basis to improve / enhance the database, and that the improvements are consistent with the departmental guidelines (working closely with other members of the DB team). Where no formal guidelines exist, work with peers to formulate and enforce such guidelines. Provide technical guidance and support to your colleagues ensuring database products are optimised, follow best practice guidelines and Keep abreast of technology trends and how they apply to your area. Put forward suggestions for improvement to processes or tools where applicable. Develop a level of product expertise across the solution architecture. To be part of an On-Call rota as required Personal Skills: Confidence to communicate with customers in a professional manner, remotely or over the phone Must be ability to prioritise work with the ability to adapt to a fluid and varied workload Natural desire to investigate and diagnose issues and document processes as and when required Able to work in a logical and systematic fashion Demonstrate problem solving and troubleshooting skills Exhibit a flexible, can-do attitude to problem solving using own initiative. ATA Recruitment Solutions is working in the capacity of an Employment Agency for this position.
Cloud Project Engineer Two vacancies have arisen with an extremely well-regarded IT Service Provider for Project Engineers, ideally with experience working within an IT Service Provider or Managed Service provider environment. This business is a Microsoft Gold Partner, fast-growing and as such offers exceptional career growth potential. They work primarily to support the complete IT infrastructure of their clients, largely based within the professional services domain; accountancies, law firms etc. and have a very well-established client base. You will be involved in the delivery/implementation of the full Microsoft portfolio (M365 & Azure) together with the management of end to end project lifecycles, from conception to handover to support. Unlike many Infrastructure Engineering roles within MSP's, you'll take full ownership on each project and will serve as the key contact for the customer within the business for the duration of the projects. The company offers a fantastic learning environment working alongside many experts in the latest technologies and provides special focus on training and development. Role requirements: Undertake technical reviews of the IT infrastructure of potential new clients, capturing sufficient data to enable us to bid for business accurately. Recommend changes in the infrastructure for existing and potential new clients to meet the client needs. Ensure that all projects are well planned, taking into account reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations. Carefully plan the technical and operational aspects of agreed projects, collaborating and communicating internally and where necessary with the client to ensure that all elements of the project have been incorporated into the plan and are well understood. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects. Act as the main point of contact with clients on designated projects to manage expectations, provide regular project reporting and to support clients in the delivery of their own responsibilities within the projects. Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the Service Desk and Infrastructure teams Experience / Qualifications required - Preferably degree educated in a relevant subject plus at least one of the following qualifications: MCITP Server or Enterprise Administrator qualification MCSD: Azure (Highly Desirable) ITIL Foundation Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2- Background in Cloud Solutions, e.g. Azure, Microsoft365, Modern Workplace technologies. - Proven ability in solution design and implementation- Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers- Strong understanding of virtualisation technologies and concepts Paying between 50-60k, depending on experience Hybrid, 2 days per week required in Camberley office.
Apr 30, 2024
Full time
Cloud Project Engineer Two vacancies have arisen with an extremely well-regarded IT Service Provider for Project Engineers, ideally with experience working within an IT Service Provider or Managed Service provider environment. This business is a Microsoft Gold Partner, fast-growing and as such offers exceptional career growth potential. They work primarily to support the complete IT infrastructure of their clients, largely based within the professional services domain; accountancies, law firms etc. and have a very well-established client base. You will be involved in the delivery/implementation of the full Microsoft portfolio (M365 & Azure) together with the management of end to end project lifecycles, from conception to handover to support. Unlike many Infrastructure Engineering roles within MSP's, you'll take full ownership on each project and will serve as the key contact for the customer within the business for the duration of the projects. The company offers a fantastic learning environment working alongside many experts in the latest technologies and provides special focus on training and development. Role requirements: Undertake technical reviews of the IT infrastructure of potential new clients, capturing sufficient data to enable us to bid for business accurately. Recommend changes in the infrastructure for existing and potential new clients to meet the client needs. Ensure that all projects are well planned, taking into account reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations. Carefully plan the technical and operational aspects of agreed projects, collaborating and communicating internally and where necessary with the client to ensure that all elements of the project have been incorporated into the plan and are well understood. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects. Act as the main point of contact with clients on designated projects to manage expectations, provide regular project reporting and to support clients in the delivery of their own responsibilities within the projects. Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the Service Desk and Infrastructure teams Experience / Qualifications required - Preferably degree educated in a relevant subject plus at least one of the following qualifications: MCITP Server or Enterprise Administrator qualification MCSD: Azure (Highly Desirable) ITIL Foundation Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2- Background in Cloud Solutions, e.g. Azure, Microsoft365, Modern Workplace technologies. - Proven ability in solution design and implementation- Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers- Strong understanding of virtualisation technologies and concepts Paying between 50-60k, depending on experience Hybrid, 2 days per week required in Camberley office.
UK Nationals Only due to Security Clearance eligibility Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a client-server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
Apr 30, 2024
Full time
UK Nationals Only due to Security Clearance eligibility Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a client-server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
Apr 30, 2024
Full time
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
Job Overview: We are seeking a skilled PMO (Project Management Office) professional to join our team to cover maternity leave for 12 months. The PMO will be responsible for ensuring project success through effective planning, coordination, and execution. Duties: Carry out administration work for the PMO team Data Input Reporting Validating and Processing Field Operatives work submissions. Updating Client Systems Raising Purchase Orders for authorization General administration duties Processing work submission from field operatives Updating job information on WHP systems Updating information on client systems Requirements: Driving License Administration experience PC literate Experience using MS Outlook, Word, Excel Accuracy and attention to detail Microsoft Project Understanding of telecoms industry If you are a dynamic individual with expertise in PMO functions and possess the necessary skills to drive successful projects, we invite you to apply for this exciting opportunity. Start Date:01/06/2024 12 Month Maternity Cover Up to 26,000.00 per year Job Types: Full-time, Temporary contract, Fixed term contract Contract length: 12 months Pay: Up to 26,000.00 per year Experience: Project Management: 1 year (preferred) Work Location: Hybrid remote in Peterborough, PE7 2EX
Apr 30, 2024
Seasonal
Job Overview: We are seeking a skilled PMO (Project Management Office) professional to join our team to cover maternity leave for 12 months. The PMO will be responsible for ensuring project success through effective planning, coordination, and execution. Duties: Carry out administration work for the PMO team Data Input Reporting Validating and Processing Field Operatives work submissions. Updating Client Systems Raising Purchase Orders for authorization General administration duties Processing work submission from field operatives Updating job information on WHP systems Updating information on client systems Requirements: Driving License Administration experience PC literate Experience using MS Outlook, Word, Excel Accuracy and attention to detail Microsoft Project Understanding of telecoms industry If you are a dynamic individual with expertise in PMO functions and possess the necessary skills to drive successful projects, we invite you to apply for this exciting opportunity. Start Date:01/06/2024 12 Month Maternity Cover Up to 26,000.00 per year Job Types: Full-time, Temporary contract, Fixed term contract Contract length: 12 months Pay: Up to 26,000.00 per year Experience: Project Management: 1 year (preferred) Work Location: Hybrid remote in Peterborough, PE7 2EX
Senior Salesforce Administrator required for my large client. The role will be working from home but the closer you are to Manchester the better. You Ensure consistent daily operations (BAU), oversee and lead platform configurations, covering; Objects, Record Types, Dynamic Forms/FlexiPages, Custom Fields, and Automation Flows and Validation Rules. User Management & Training: Supervise user setup, demonstrating a thorough understanding of roles, profiles, permissions, perm set groups and licence types. Provide ongoing functional guidance and support to Salesforce users and stakeholders supporting the Commercial Insights Team. Project Collaboration: Collaborate with the Senior Salesforce Platform Manager to facilitate the planning and implementation of projects. Collaborate with Business Analysts to conduct discovery sessions, meticulously scope requirements, support in the creation and validation of user stories and acceptance criteria and define best in class solutions. Provide crucial insights during requirement gatherings and direct playback sessions with Key Stakeholders, including both Regional and Country Delegated Administrators. Quality Oversight: Consistently review the Salesforce platform to ensure data accuracy across the group, working with Regional and Country Delegated Admins and the Commercial Insights Team promoting both efficiency and effectiveness. Governance & Documentation: Lead and reinforce a robust data governance framework, assuring data uniformity and compliance with regulations. Keep detailed documentation of platform configurations, organisational standards, and change management processes. Performance Analysis: Evaluate Salesforce performance metrics on a regular basis, advocating for and implementing improvements as deemed necessary. Insightful Reporting: Design and maintain recurring reports and dashboards, offering significant insights and bolstering the initiatives of the Group Commercial Insights division. Experience 3 years of hands-on SFDC experience Excellent communication, presentation skills and a proactive attitude. Experience with Sales Cloud and Service Cloud implementations. Minimum Certifications: Salesforce ADM-201 Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Business Analyst. Advantageous; Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Marketing Cloud Account Engagement Consultant. Full right to work in the UK
Apr 30, 2024
Full time
Senior Salesforce Administrator required for my large client. The role will be working from home but the closer you are to Manchester the better. You Ensure consistent daily operations (BAU), oversee and lead platform configurations, covering; Objects, Record Types, Dynamic Forms/FlexiPages, Custom Fields, and Automation Flows and Validation Rules. User Management & Training: Supervise user setup, demonstrating a thorough understanding of roles, profiles, permissions, perm set groups and licence types. Provide ongoing functional guidance and support to Salesforce users and stakeholders supporting the Commercial Insights Team. Project Collaboration: Collaborate with the Senior Salesforce Platform Manager to facilitate the planning and implementation of projects. Collaborate with Business Analysts to conduct discovery sessions, meticulously scope requirements, support in the creation and validation of user stories and acceptance criteria and define best in class solutions. Provide crucial insights during requirement gatherings and direct playback sessions with Key Stakeholders, including both Regional and Country Delegated Administrators. Quality Oversight: Consistently review the Salesforce platform to ensure data accuracy across the group, working with Regional and Country Delegated Admins and the Commercial Insights Team promoting both efficiency and effectiveness. Governance & Documentation: Lead and reinforce a robust data governance framework, assuring data uniformity and compliance with regulations. Keep detailed documentation of platform configurations, organisational standards, and change management processes. Performance Analysis: Evaluate Salesforce performance metrics on a regular basis, advocating for and implementing improvements as deemed necessary. Insightful Reporting: Design and maintain recurring reports and dashboards, offering significant insights and bolstering the initiatives of the Group Commercial Insights division. Experience 3 years of hands-on SFDC experience Excellent communication, presentation skills and a proactive attitude. Experience with Sales Cloud and Service Cloud implementations. Minimum Certifications: Salesforce ADM-201 Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Business Analyst. Advantageous; Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Marketing Cloud Account Engagement Consultant. Full right to work in the UK
Lead Junifer System Administrator Wanted! Are you a seasoned System Administrator with a passion for driving operational change and optimising business solutions? My client is currently seeking a Lead Junifer System Administrator to join our dynamic team. This role presents an exciting opportunity to collaborate with various departments, spearhead sustainable change, and contribute to our continued growth and success. Key Responsibilities: Utilise your expertise in Application Support/System Administration, with a minimum of 5 years' experience. Manage the Junifer environment, ensuring proper governance and facilitating seamless project deployments within budget and schedule. Champion a customer-centric approach, ensuring exceptional user experiences for internal stakeholders. Effectively communicate with business and project teams to understand their needs and collaboratively deliver optimal solutions. Oversee service transition from project phases to Business as Usual (BAU) operations. Conduct application upgrades and facilitate awareness of new features within the business. Mentor junior team members to support their skill development. Essential Requirements: Proficient in managing user profiles and license allocations. Provide first-line support for business issues and act as the primary contact for third-party support teams. Administer the Junifer solution and ensure operational support across all environments. Coordinate development efforts and service tickets with third-party support and development teams. Execute configuration changes and deployments within the system. Prioritize activities and manage ticket queues effectively. Ensure meticulous attention to detail in delivering optimized solutions aligned with organizational needs. Coordinate testing of new releases, features, and functions with stakeholders. Experience with Data Cleanse and Migration activities. Understanding of license management and contractual obligations. Strategic Duties: Lead Application Administration and Support. Provide project support as required. Establish governance frameworks to support change and deployment. Provide support for other applications as needed. Perks and Benefits: Competitive salary with annual review. Generous annual leave, including additional days for birthdays and special occasions. Employee Assistance Programme for personal support. Learning and development opportunities. Enhanced paternity, maternity, and adoption policies. Various recognition awards and schemes. Modern facilities and amenities. Plus, many more! If this sounds of interest, please apply online. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 30, 2024
Full time
Lead Junifer System Administrator Wanted! Are you a seasoned System Administrator with a passion for driving operational change and optimising business solutions? My client is currently seeking a Lead Junifer System Administrator to join our dynamic team. This role presents an exciting opportunity to collaborate with various departments, spearhead sustainable change, and contribute to our continued growth and success. Key Responsibilities: Utilise your expertise in Application Support/System Administration, with a minimum of 5 years' experience. Manage the Junifer environment, ensuring proper governance and facilitating seamless project deployments within budget and schedule. Champion a customer-centric approach, ensuring exceptional user experiences for internal stakeholders. Effectively communicate with business and project teams to understand their needs and collaboratively deliver optimal solutions. Oversee service transition from project phases to Business as Usual (BAU) operations. Conduct application upgrades and facilitate awareness of new features within the business. Mentor junior team members to support their skill development. Essential Requirements: Proficient in managing user profiles and license allocations. Provide first-line support for business issues and act as the primary contact for third-party support teams. Administer the Junifer solution and ensure operational support across all environments. Coordinate development efforts and service tickets with third-party support and development teams. Execute configuration changes and deployments within the system. Prioritize activities and manage ticket queues effectively. Ensure meticulous attention to detail in delivering optimized solutions aligned with organizational needs. Coordinate testing of new releases, features, and functions with stakeholders. Experience with Data Cleanse and Migration activities. Understanding of license management and contractual obligations. Strategic Duties: Lead Application Administration and Support. Provide project support as required. Establish governance frameworks to support change and deployment. Provide support for other applications as needed. Perks and Benefits: Competitive salary with annual review. Generous annual leave, including additional days for birthdays and special occasions. Employee Assistance Programme for personal support. Learning and development opportunities. Enhanced paternity, maternity, and adoption policies. Various recognition awards and schemes. Modern facilities and amenities. Plus, many more! If this sounds of interest, please apply online. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Data Administrator Cheltenham Salary: £22,400 Job Purpose: Fantastic opportunity to join a fast-paced Global company in providing administration support. Working as part of the technical team, processing underwriting information and technical transactions.This position would require the successful candidate to work from home, 3 days a week. Key Responsibilities: Entering data accurately onto computer systems efficiently within agreed timescales Organising multinational insurance documents for data processing Liaising with London clients, ensuring there are no discrepancies. Entering information from a variety of insurance documents onto the database Working closely with your team, to ensure that the work is completed to the agreed time scale. Logging any errors, and ensuring all information is accurate. Raising queries, and liaising with clients in London on a regular basis Develop strong client relationships to contribute to the growth of the business. Using Excel on a regular basis to compose formulas and look ups The Candidate: Working knowledge of Excel, and confident to perform pivot tables and look ups Must have a high attention to detail. Strong numeracy skills Must have a minimum of 5 GCSE's grade A -C including Maths and English The ability to problem solve. Benefits Full training provided Industry leading qualifications funded, and support with study leave Flexible working hours (Monday - Friday!) Hybrid working For immediate consideration, please email your CV to Ellie Tunnicliffe at i2i recruitment today . We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
Apr 30, 2024
Full time
Data Administrator Cheltenham Salary: £22,400 Job Purpose: Fantastic opportunity to join a fast-paced Global company in providing administration support. Working as part of the technical team, processing underwriting information and technical transactions.This position would require the successful candidate to work from home, 3 days a week. Key Responsibilities: Entering data accurately onto computer systems efficiently within agreed timescales Organising multinational insurance documents for data processing Liaising with London clients, ensuring there are no discrepancies. Entering information from a variety of insurance documents onto the database Working closely with your team, to ensure that the work is completed to the agreed time scale. Logging any errors, and ensuring all information is accurate. Raising queries, and liaising with clients in London on a regular basis Develop strong client relationships to contribute to the growth of the business. Using Excel on a regular basis to compose formulas and look ups The Candidate: Working knowledge of Excel, and confident to perform pivot tables and look ups Must have a high attention to detail. Strong numeracy skills Must have a minimum of 5 GCSE's grade A -C including Maths and English The ability to problem solve. Benefits Full training provided Industry leading qualifications funded, and support with study leave Flexible working hours (Monday - Friday!) Hybrid working For immediate consideration, please email your CV to Ellie Tunnicliffe at i2i recruitment today . We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
Marks Sattin are currently recruiting a Purchase to Pay Administrator on behalf of a leading law firm based in Central Sheffield. The role will involve supporting the firms Purchase to Pay processes. You will support the Service Delivery Manager on; Processing accurate information Establishing effective working relationships with the Purchase to Pay team and cross functional teams in order to support the project Work with International finance teams to ensure the firms Supplier Master Data is accurate Utilise various data sources to ensure data is accurate Highlight any key risks to Senior Stakeholders The successful candidate will have; An understanding of Purchase to Pay functions - with proven experience An understanding of SAR (Solicitors Accounts Rules) - desireable An understanding of Data Management The ability to build and maintain relationships with International teams Excellent communication skills Salary is ranging £25,000 - £28,000 depending on your level of experience 37.5 hours per week Hybrid working Sheffield Centre based office If this opportunity is of interest, please apply within!
Apr 30, 2024
Full time
Marks Sattin are currently recruiting a Purchase to Pay Administrator on behalf of a leading law firm based in Central Sheffield. The role will involve supporting the firms Purchase to Pay processes. You will support the Service Delivery Manager on; Processing accurate information Establishing effective working relationships with the Purchase to Pay team and cross functional teams in order to support the project Work with International finance teams to ensure the firms Supplier Master Data is accurate Utilise various data sources to ensure data is accurate Highlight any key risks to Senior Stakeholders The successful candidate will have; An understanding of Purchase to Pay functions - with proven experience An understanding of SAR (Solicitors Accounts Rules) - desireable An understanding of Data Management The ability to build and maintain relationships with International teams Excellent communication skills Salary is ranging £25,000 - £28,000 depending on your level of experience 37.5 hours per week Hybrid working Sheffield Centre based office If this opportunity is of interest, please apply within!
At Adaptable Recruitment we have a fantastic opportunity for a Data Import Administrator to join a fast growing company in the Liverpool area Salary: £23,788- to increase after 12 months to 24,712 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours: 35 hours Reporting into: Team Leader Main responsibilities to include: To import corporate policy amendments onto database, handle queries and utilise the Medicash Make changes to existing accounts, import new policies, leavers, and amendments electronically and via Medicash API and Portal Liaise with company contacts/brokers to resolve queries Maintain the quality of the main database and ensure it is kept up to date Handle inbound emails/calls regarding membership data and process any changes in a timely manner Complete bulk terminations and bulk uploads for expansion Organise distributions of policy schedules Provide reports and spreadsheets as required Communicate effectively with customers via telephone, email Assist with Policy Admin to ensure Service Levels are met Fulfil additional tasks, assigned by your Senior Team Leader, to meet the needs of the needs of the business The Ideal Candidate: Accuracy of information imported into database Understanding of excel spreadsheets Timeliness of work completed Effectiveness of communication - written and verbal Use of customer portal Ability to resolve queries Telephone manner
Apr 30, 2024
Full time
At Adaptable Recruitment we have a fantastic opportunity for a Data Import Administrator to join a fast growing company in the Liverpool area Salary: £23,788- to increase after 12 months to 24,712 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours: 35 hours Reporting into: Team Leader Main responsibilities to include: To import corporate policy amendments onto database, handle queries and utilise the Medicash Make changes to existing accounts, import new policies, leavers, and amendments electronically and via Medicash API and Portal Liaise with company contacts/brokers to resolve queries Maintain the quality of the main database and ensure it is kept up to date Handle inbound emails/calls regarding membership data and process any changes in a timely manner Complete bulk terminations and bulk uploads for expansion Organise distributions of policy schedules Provide reports and spreadsheets as required Communicate effectively with customers via telephone, email Assist with Policy Admin to ensure Service Levels are met Fulfil additional tasks, assigned by your Senior Team Leader, to meet the needs of the needs of the business The Ideal Candidate: Accuracy of information imported into database Understanding of excel spreadsheets Timeliness of work completed Effectiveness of communication - written and verbal Use of customer portal Ability to resolve queries Telephone manner
Employer description: St Andrews is a unique and captivating place, and the University is a key part of its charm. Seven centuries of history link the students with the town, leading to the ancient and yet modern institution apparent today. Overview: Through a period of apprenticeship and training, you will learn and develop the necessary skills, expertise and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records and service requests; proactively seek resolutions for customers; deal with issues and complaints in a professional and calm manner. Learning how to provide first line technical support on all IT related matters aiming at resolving majority of incidents at first point of call using advanced diagnostic techniques, system administrator rights and remote control of desktops. Developing an understanding of how to delegate incident/service requests which cannot be resolved at first point of contact to the appropriate group, retaining ownership through to resolution. Communicating with users - keeping them informed of incident progress, notifying them of impending changes or agreed outages. Contributing to user support for core University hardware and software. Endeavouring to pursue continuous service improvement culture, contribute to, maintain and update procedures. Maintaining accurate records and reporting information on the level of faults and requests by logging all relevant incident/service request details and allocating categorization and prioritisation codes. Understanding how and when to escalate to the appropriate manager any incidents that require reporting for further escalation. Assisting others to provide staff and students with support for connecting their personal computers to the University network. Contributing to effective communication with all staff and students in the resolution of faults and requests. Assisting others to define and maintain knowledge data by amending and creating documents under the approval of the IT Service Desk Supervisor. Endeavouring to keep abreast of current and emerging hardware and software technologies. Assisting others to provide cover and technical support in other areas of IT support as required. Desirable skills: Good communication skills Understand and know how to deliver a good customer service An interest and enthusiasm for IT/AV Salary: £12,194 per annum in year 1, rising to £15,243 in year 2 Working hours: Monday to Friday, 8.45am - 5pm Benefits: Annual leave of 30 days plus 5 bank holidays Staff discount scheme Subsidised sports membership Free staff parking Range of family friendly policies Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 30, 2024
Full time
Employer description: St Andrews is a unique and captivating place, and the University is a key part of its charm. Seven centuries of history link the students with the town, leading to the ancient and yet modern institution apparent today. Overview: Through a period of apprenticeship and training, you will learn and develop the necessary skills, expertise and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT Services via counter services, telephone and electronic communications. Contribute to handling incidents, problem records and service requests; proactively seek resolutions for customers; deal with issues and complaints in a professional and calm manner. Learning how to provide first line technical support on all IT related matters aiming at resolving majority of incidents at first point of call using advanced diagnostic techniques, system administrator rights and remote control of desktops. Developing an understanding of how to delegate incident/service requests which cannot be resolved at first point of contact to the appropriate group, retaining ownership through to resolution. Communicating with users - keeping them informed of incident progress, notifying them of impending changes or agreed outages. Contributing to user support for core University hardware and software. Endeavouring to pursue continuous service improvement culture, contribute to, maintain and update procedures. Maintaining accurate records and reporting information on the level of faults and requests by logging all relevant incident/service request details and allocating categorization and prioritisation codes. Understanding how and when to escalate to the appropriate manager any incidents that require reporting for further escalation. Assisting others to provide staff and students with support for connecting their personal computers to the University network. Contributing to effective communication with all staff and students in the resolution of faults and requests. Assisting others to define and maintain knowledge data by amending and creating documents under the approval of the IT Service Desk Supervisor. Endeavouring to keep abreast of current and emerging hardware and software technologies. Assisting others to provide cover and technical support in other areas of IT support as required. Desirable skills: Good communication skills Understand and know how to deliver a good customer service An interest and enthusiasm for IT/AV Salary: £12,194 per annum in year 1, rising to £15,243 in year 2 Working hours: Monday to Friday, 8.45am - 5pm Benefits: Annual leave of 30 days plus 5 bank holidays Staff discount scheme Subsidised sports membership Free staff parking Range of family friendly policies Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Job Title: Network Administrator Location: Remote first (occasional on-site visits in Cambridge) Rate: £425 - £450 per day (inside IR35) Duration: 12 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced Network Administrator, with experience in Data Centre networks, to work on an upcoming customer assignment. As a Network Administrator, you will be pivotal in the maintenance and optimisation of the customer Data Centre Networks, designing, configuring and troubleshooting network infrastructure. Key Responsibilities: Network Configuration Performance Monitoring Troubleshooting Security Documentation Hardware & Software upgrades Research and innovation What they are looking for: Strong Network Administrator experience Strong Data Centre network experience Proficient in network protocols, routing and switching Knowledge of network security practices and protocols Familiarity with virtualisation technologies Relevant certifications - CCNS, CCNP etc. a plus This is an exciting opportunity for an experienced Network Administrator to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are a Network Administrator or similar network expert, with expertise as above, get in touch right away! If you are interested in this position or would like to discuss further, please send your CV for immediate review.
Apr 30, 2024
Full time
Job Title: Network Administrator Location: Remote first (occasional on-site visits in Cambridge) Rate: £425 - £450 per day (inside IR35) Duration: 12 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced Network Administrator, with experience in Data Centre networks, to work on an upcoming customer assignment. As a Network Administrator, you will be pivotal in the maintenance and optimisation of the customer Data Centre Networks, designing, configuring and troubleshooting network infrastructure. Key Responsibilities: Network Configuration Performance Monitoring Troubleshooting Security Documentation Hardware & Software upgrades Research and innovation What they are looking for: Strong Network Administrator experience Strong Data Centre network experience Proficient in network protocols, routing and switching Knowledge of network security practices and protocols Familiarity with virtualisation technologies Relevant certifications - CCNS, CCNP etc. a plus This is an exciting opportunity for an experienced Network Administrator to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are a Network Administrator or similar network expert, with expertise as above, get in touch right away! If you are interested in this position or would like to discuss further, please send your CV for immediate review.