Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Business Systems Support Technician / Eye, Suffolk / Permanent / Full time / Salary is negotiable We are recruiting a Business Systems Support Technician to join our busy manufacturing client based in Eye, Suffolk. The purpose of this role is to support the day to day functions of the ERP system across the business, apply new and existing business systems and processes to improve efficiencies and to support current and future business needs through the development of new reports, KPI's and dashboards. Salary Negotiable and dependent on experience, qualifications and attitude. Duties include: Provide a quality 'first line' computer hardware and software support service to PC users, primarily focused on ERP related matters. Support the Business Systems Manager. Provide a central point of contact in the IT Department for ERP and reporting requirements. Manage the Change and Development request register. Assist the Business Systems Manager in developing and implementing change to the ERP system. Assist the Business Systems Manager in the development and implementation of reports using SSRS, Dashboards and other reporting tools. Assist the IT Systems Manager in managing and maintaining server based technologies required to support the ERP system. Liaise with external consultants and Suppliers to progress support enquiries and scheduled visits to the office as required. Where problems cannot be resolved, reporting accurately on the situation and specific problem to line management. Register all calls to the Help Desk, advising on timescale to deal with the problem and respond appropriately. Complete daily, weekly and monthly systems checks and report any issues identified. Skills and experience required: Excellent written and verbal communication skills. Good administrative skills and the ability to work under pressure and to deadlines. Ability to work using your initiative to a high standard with excellent attention to detail whilst meeting deadlines. Self-motivated, decisive, with the ability to adapt to change and competing demands. Operational experience in an IT environment that uses ERP. Customer facing skills. A levels or equivalent in a computer based subject. Benefits: The scheme is a contributory scheme, with the employee contributing 4% of earnings and the Company contributing 4% of earnings. Company contributions increase to 6% after 5 years' service and 7% after 10 years' service. Life Assurance is provided at 3 times basic salary. Parking On site parking is provided. 23 day holiday plus 8 bank holidays per annum. Salary is negotiable and dependent on experience.For more information on this position, please call Megan Reeve on or email
May 03, 2024
Full time
Business Systems Support Technician / Eye, Suffolk / Permanent / Full time / Salary is negotiable We are recruiting a Business Systems Support Technician to join our busy manufacturing client based in Eye, Suffolk. The purpose of this role is to support the day to day functions of the ERP system across the business, apply new and existing business systems and processes to improve efficiencies and to support current and future business needs through the development of new reports, KPI's and dashboards. Salary Negotiable and dependent on experience, qualifications and attitude. Duties include: Provide a quality 'first line' computer hardware and software support service to PC users, primarily focused on ERP related matters. Support the Business Systems Manager. Provide a central point of contact in the IT Department for ERP and reporting requirements. Manage the Change and Development request register. Assist the Business Systems Manager in developing and implementing change to the ERP system. Assist the Business Systems Manager in the development and implementation of reports using SSRS, Dashboards and other reporting tools. Assist the IT Systems Manager in managing and maintaining server based technologies required to support the ERP system. Liaise with external consultants and Suppliers to progress support enquiries and scheduled visits to the office as required. Where problems cannot be resolved, reporting accurately on the situation and specific problem to line management. Register all calls to the Help Desk, advising on timescale to deal with the problem and respond appropriately. Complete daily, weekly and monthly systems checks and report any issues identified. Skills and experience required: Excellent written and verbal communication skills. Good administrative skills and the ability to work under pressure and to deadlines. Ability to work using your initiative to a high standard with excellent attention to detail whilst meeting deadlines. Self-motivated, decisive, with the ability to adapt to change and competing demands. Operational experience in an IT environment that uses ERP. Customer facing skills. A levels or equivalent in a computer based subject. Benefits: The scheme is a contributory scheme, with the employee contributing 4% of earnings and the Company contributing 4% of earnings. Company contributions increase to 6% after 5 years' service and 7% after 10 years' service. Life Assurance is provided at 3 times basic salary. Parking On site parking is provided. 23 day holiday plus 8 bank holidays per annum. Salary is negotiable and dependent on experience.For more information on this position, please call Megan Reeve on or email
1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Location: Cambridge Salary: Up to £25,000 Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1st Line, First Line, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots
May 03, 2024
Full time
1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Location: Cambridge Salary: Up to £25,000 Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1st Line, First Line, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
May 02, 2024
Full time
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
A globally operating automated material handling equipment supplier is looking to recruit experienced IT Support Technician for a large scale, automated distribution centre near to East Midlands airport. This is a fantastic career opportunity to join a large, automated distribution centre. You will be working on a shift pattern that is generally Mon to Fri, with one Sunday every 3 weeks. The role of IT Support Technician could also be known as Application Support Analyst or IT Support Specialist and you will need a good level of knowledge of SQL. The IT Support Technician / Application Support Analyst / IT Support Specialist provide technical support for the automated material handling software systems and equipment in the distribution centre performing complex troubleshooting and problem solving mainly in SQL. Benefits: Salary c£51k + £5k Shift allowance Company benefits scheme Hours: Week 1 = 10am - 6pm Mon to Thurs, Fri 4.30pm - 12.30am Week 2 = 6am - 2pm Week 3 = Sun to Thurs 4.30pm - 12.30am Key Tasks of IT Support Technician and Team Leaders: Identify and resolve issues with Warehouse Management Systems and Material Flow Systems. Identify issues that are IT based or mechanical and escalate to the appropriate team. Daily analysis of system operations and reports to track and identify opportunities for improvements. Design, generate and maintain reports detailing the daily operations of the systems. Create documentation and training material for system users. Participate in customer and internal meetings. Communicate with warehouse operatives on problems and the resolutions Assists software development team with projects. Works as part of international team to ensure maximum system uptime and performance. Qualification Requirements: BSc or HND / HNC in Computer Science, IT engineering or equivalent combination of education and experience in similar work. Experience with SQL databases (Oracle, My SQL, SQL Server) (essential) Experience with Java or other object-oriented programming languages (desirable) Technical knowledge of Linux and Windows Operating Systems (desirable). Hardware knowledge (desirable) To apply: If you are a qualified experienced IT Support Technician / Application Support Analyst / IT Support Specialist with good SQL knowledge and happy to work shifts then we would like to hear from you. Please email your CV in strictest confidence to Stuart Cooper at Wagstaff Recruitment - . For a confidential discussion please contact Stuart directly on .
May 02, 2024
Full time
A globally operating automated material handling equipment supplier is looking to recruit experienced IT Support Technician for a large scale, automated distribution centre near to East Midlands airport. This is a fantastic career opportunity to join a large, automated distribution centre. You will be working on a shift pattern that is generally Mon to Fri, with one Sunday every 3 weeks. The role of IT Support Technician could also be known as Application Support Analyst or IT Support Specialist and you will need a good level of knowledge of SQL. The IT Support Technician / Application Support Analyst / IT Support Specialist provide technical support for the automated material handling software systems and equipment in the distribution centre performing complex troubleshooting and problem solving mainly in SQL. Benefits: Salary c£51k + £5k Shift allowance Company benefits scheme Hours: Week 1 = 10am - 6pm Mon to Thurs, Fri 4.30pm - 12.30am Week 2 = 6am - 2pm Week 3 = Sun to Thurs 4.30pm - 12.30am Key Tasks of IT Support Technician and Team Leaders: Identify and resolve issues with Warehouse Management Systems and Material Flow Systems. Identify issues that are IT based or mechanical and escalate to the appropriate team. Daily analysis of system operations and reports to track and identify opportunities for improvements. Design, generate and maintain reports detailing the daily operations of the systems. Create documentation and training material for system users. Participate in customer and internal meetings. Communicate with warehouse operatives on problems and the resolutions Assists software development team with projects. Works as part of international team to ensure maximum system uptime and performance. Qualification Requirements: BSc or HND / HNC in Computer Science, IT engineering or equivalent combination of education and experience in similar work. Experience with SQL databases (Oracle, My SQL, SQL Server) (essential) Experience with Java or other object-oriented programming languages (desirable) Technical knowledge of Linux and Windows Operating Systems (desirable). Hardware knowledge (desirable) To apply: If you are a qualified experienced IT Support Technician / Application Support Analyst / IT Support Specialist with good SQL knowledge and happy to work shifts then we would like to hear from you. Please email your CV in strictest confidence to Stuart Cooper at Wagstaff Recruitment - . For a confidential discussion please contact Stuart directly on .
Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec We are looking for an experienced 2nd Line Support technician. The ideal candidate will have experience with Windows, Networking, Intune, VOIP, Cyber Sec. Within the role you will be providing hardware and software support for desktop computers and laptops, wired and wireless networks, printers, phone systems, CCTV etc. An enhanced DBS is required for this role. Please apply for immediate consideration. Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec
May 02, 2024
Full time
Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec We are looking for an experienced 2nd Line Support technician. The ideal candidate will have experience with Windows, Networking, Intune, VOIP, Cyber Sec. Within the role you will be providing hardware and software support for desktop computers and laptops, wired and wireless networks, printers, phone systems, CCTV etc. An enhanced DBS is required for this role. Please apply for immediate consideration. Senior IT Technician - Windows, Networking, Intune, VOIP, Cyber Sec
Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff in IT best practice Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy PC's & Laptops on Windows 10/11 Pro Someone enthusiastic and keen to develop their IT knowledge A person with a high attention to detail and strong work ethic Excellent communication skills with the ability to relay information to users at all levels An analytical approach to problem solving Benefits our IT Support Technician will receive: Holidays rising to 25 days (after qualifying period) + public holidays Pension scheme Life assurance scheme Health cash plan Staff discount on Sealey and Dellonda products Free on-site parking If you are interested in becoming a IT Support Technician and you feel your skill sets match the above criteria then click ' apply ' now, we'd love to hear from you!
May 02, 2024
Full time
Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff in IT best practice Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy PC's & Laptops on Windows 10/11 Pro Someone enthusiastic and keen to develop their IT knowledge A person with a high attention to detail and strong work ethic Excellent communication skills with the ability to relay information to users at all levels An analytical approach to problem solving Benefits our IT Support Technician will receive: Holidays rising to 25 days (after qualifying period) + public holidays Pension scheme Life assurance scheme Health cash plan Staff discount on Sealey and Dellonda products Free on-site parking If you are interested in becoming a IT Support Technician and you feel your skill sets match the above criteria then click ' apply ' now, we'd love to hear from you!
Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction Skills & Experience Required: Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction Skills & Experience Required: Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Our highly successful Tech client in Cardiff are working with us to find an experienced IT Technician to join them on a permanent basis. This is an excellent opportunity for someone with strong IT experience to join a growing company to provide technical IT support to internal employees and ensure internal systems and applications are maintained. Hours will generally be 9am - 5:30pm, Monday to Friday. Youwill ideally have access to your own transport due to location. The Role: 1st and 2nd line desktop support to resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Admin and support of AD / Azure AD / GPO. Maintenance of Windows Server, WinOS / MacOS, O365, SharePoint and Intune. Admin and support of VMware, Firewalls, and Smooth Wall. Install, assemble and configure computers, monitors, network infrastructure. Troubleshoot hardware, software, email, network problems. Instruct staff in the use of business and administrative software e.g. Microsoft Office The Person: Excellent experience within a similar role, and someone looking to progress in a fast growing tech company. Strong experience of managing internal IT issues and dealing with end users to find a solution. Patient, professional and calm under pressure. Experience in hardware, software, networking and security software. Salary & Benefits: Salary will be 24k per annum. Private Medical Insurance. Pension scheme. 23 days holiday plus bank holidays. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. Genuine opportunities to progress in this quickly growing company. If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!
May 02, 2024
Full time
Our highly successful Tech client in Cardiff are working with us to find an experienced IT Technician to join them on a permanent basis. This is an excellent opportunity for someone with strong IT experience to join a growing company to provide technical IT support to internal employees and ensure internal systems and applications are maintained. Hours will generally be 9am - 5:30pm, Monday to Friday. Youwill ideally have access to your own transport due to location. The Role: 1st and 2nd line desktop support to resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Admin and support of AD / Azure AD / GPO. Maintenance of Windows Server, WinOS / MacOS, O365, SharePoint and Intune. Admin and support of VMware, Firewalls, and Smooth Wall. Install, assemble and configure computers, monitors, network infrastructure. Troubleshoot hardware, software, email, network problems. Instruct staff in the use of business and administrative software e.g. Microsoft Office The Person: Excellent experience within a similar role, and someone looking to progress in a fast growing tech company. Strong experience of managing internal IT issues and dealing with end users to find a solution. Patient, professional and calm under pressure. Experience in hardware, software, networking and security software. Salary & Benefits: Salary will be 24k per annum. Private Medical Insurance. Pension scheme. 23 days holiday plus bank holidays. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. Genuine opportunities to progress in this quickly growing company. If you feel you have the experience and drive to succeed in this key role, apply today! We expect to fill this role quickly, so don't delay and apply today - we'd love to hear from you!
This apprenticeship is a one-way ticket to your future career in IT The company providestop-qualityIT services, tailored perfectly to their clients needs. Thisaward-winningcompany are the best in the biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providingfive-starservice comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT tech! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and computer-related equipment. To install and configure software applications. To help produce and maintain IT statistics, reports, checklists and other documentation as necessary. Answering telephone enquiries and routine email correspondence. Monitor consumable stock such as printer toners, paper and stationery, ensuring timely notification to the Office Manager for ordering new supplies. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge: Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is required for this role. Salary, Hours & Benefits: Annual salary of £14,000 Monday to Friday 9 am to 5 pm (37.5 hours per week) 20 days annual leave plus bank holidays Very well-established business over 25 years in the industry! This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. With a Baltic Apprenticeship, you'll be on your way to a long-term career in the IT industry. On completion of their apprenticeship programme, 95% of our learners remain in full-time employment or progress onto a higher-level apprenticeship. If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. Eligibility Criteria You must have the right to work in the UK, and valid residency status to apply for this apprenticeship JBRP1_UKTJ
May 02, 2024
Full time
This apprenticeship is a one-way ticket to your future career in IT The company providestop-qualityIT services, tailored perfectly to their clients needs. Thisaward-winningcompany are the best in the biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providingfive-starservice comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT tech! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and computer-related equipment. To install and configure software applications. To help produce and maintain IT statistics, reports, checklists and other documentation as necessary. Answering telephone enquiries and routine email correspondence. Monitor consumable stock such as printer toners, paper and stationery, ensuring timely notification to the Office Manager for ordering new supplies. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge: Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is required for this role. Salary, Hours & Benefits: Annual salary of £14,000 Monday to Friday 9 am to 5 pm (37.5 hours per week) 20 days annual leave plus bank holidays Very well-established business over 25 years in the industry! This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. With a Baltic Apprenticeship, you'll be on your way to a long-term career in the IT industry. On completion of their apprenticeship programme, 95% of our learners remain in full-time employment or progress onto a higher-level apprenticeship. If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. Eligibility Criteria You must have the right to work in the UK, and valid residency status to apply for this apprenticeship JBRP1_UKTJ
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
NOC 1st Line Network Engineer Corsham £30,000 to £35,000 Our client, a pioneer in Cloud, Connectivity, Unified Communications, and Cyber Security, are looking for a Data Centre Technician to join their team. You will be responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Benefits: Private medical health cover Medicash cover Life assurance scheme Season ticket loans Birthday day off 25 days holidays + Bank Holidays + Buy Back Holiday scheme Responsibilities: Responsible for providing first level customer support to our large and diverse client base ensuring Service Levels are maintained, the ticketing system is fully up to date. Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated. Monitor networks and equipment using applicable software (SolarWinds PRTG/RMM/FMC etc), raising incidents as appropriate, investigating and resolving where possible or engaging the correct resolving teams while owning the incident to resolution. Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift. Any ongoing issues are to be documented for shift handover. Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate escalations are made, where relevant. Where appropriate and as advised by your line manager, provide DC smart hands services to support existing Smart Hands team. This could include cabling, visual inspections, providing escorts and other duties within the data centre as required. Knowledge and experience required: Minimum 1 + years' experience in a Service Desk/NOC environment Experience in working with Cisco routers and switches - minimum CCNA desirable Some experience in troubleshooting and maintaining Firewalls and/or Security Event management desirable. Must obtain/retain SC clearance Working Hours: Must be able to commit to the Shift patterns - 4 on/4 off, on-site (even for the night shift) 2 days, 2 nights (6am-6pm) Must be close proximity with a vehicle Interested? Apply now and we can discuss this in more detail and provide you with a more detailed job description. Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 02, 2024
Full time
NOC 1st Line Network Engineer Corsham £30,000 to £35,000 Our client, a pioneer in Cloud, Connectivity, Unified Communications, and Cyber Security, are looking for a Data Centre Technician to join their team. You will be responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Benefits: Private medical health cover Medicash cover Life assurance scheme Season ticket loans Birthday day off 25 days holidays + Bank Holidays + Buy Back Holiday scheme Responsibilities: Responsible for providing first level customer support to our large and diverse client base ensuring Service Levels are maintained, the ticketing system is fully up to date. Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated. Monitor networks and equipment using applicable software (SolarWinds PRTG/RMM/FMC etc), raising incidents as appropriate, investigating and resolving where possible or engaging the correct resolving teams while owning the incident to resolution. Ensure all network alarms and events are acknowledged and appropriately dealt with during your shift. Any ongoing issues are to be documented for shift handover. Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate escalations are made, where relevant. Where appropriate and as advised by your line manager, provide DC smart hands services to support existing Smart Hands team. This could include cabling, visual inspections, providing escorts and other duties within the data centre as required. Knowledge and experience required: Minimum 1 + years' experience in a Service Desk/NOC environment Experience in working with Cisco routers and switches - minimum CCNA desirable Some experience in troubleshooting and maintaining Firewalls and/or Security Event management desirable. Must obtain/retain SC clearance Working Hours: Must be able to commit to the Shift patterns - 4 on/4 off, on-site (even for the night shift) 2 days, 2 nights (6am-6pm) Must be close proximity with a vehicle Interested? Apply now and we can discuss this in more detail and provide you with a more detailed job description. Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
May 02, 2024
Full time
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
May 02, 2024
Full time
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Preston area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
IT Support TechnicianBushey, Hertfordshire - 5 days a week on site £26,000 to £28,000 DOE + Holiday + Pension + Excellent Training and Technical Progression Are you an experienced IT Support technician, looking to take the next step in your career?Are you looking to join a stable, relaxed and supportive environment in a highly varied and technically interesting role?Excellent opportunity to join the IT Support team within a modern and forward thinking School where you will provide 1st and 2nd line support to staff and students, maintain IT infrastructure, working with networks and troubleshooting, and will be responsible for hardware and software and user management.The ideal candidate will be an experienced IT Support Technician with good knowledge of Active Directory group policies and networks.This is a fantastic opportunity to take the next step in your career, joining a well respected school in a supportive and stable environment also offering a highly varied and technically interesting day-to-day. The Role: IT Technician - provide 1st and 2nd line support to staff and students Maintain IT infrastructure, working with networks and troubleshooting Responsible for hardware, software and user management 5 days per week on site in Bushey, Hertfordshire The Person: Experienced IT Support Technician Knowledge of Active Directory group policies and networks Based within a commutable distance of Bushey, Hertfordshire Reference Number: BBBH226034
May 02, 2024
Full time
IT Support TechnicianBushey, Hertfordshire - 5 days a week on site £26,000 to £28,000 DOE + Holiday + Pension + Excellent Training and Technical Progression Are you an experienced IT Support technician, looking to take the next step in your career?Are you looking to join a stable, relaxed and supportive environment in a highly varied and technically interesting role?Excellent opportunity to join the IT Support team within a modern and forward thinking School where you will provide 1st and 2nd line support to staff and students, maintain IT infrastructure, working with networks and troubleshooting, and will be responsible for hardware and software and user management.The ideal candidate will be an experienced IT Support Technician with good knowledge of Active Directory group policies and networks.This is a fantastic opportunity to take the next step in your career, joining a well respected school in a supportive and stable environment also offering a highly varied and technically interesting day-to-day. The Role: IT Technician - provide 1st and 2nd line support to staff and students Maintain IT infrastructure, working with networks and troubleshooting Responsible for hardware, software and user management 5 days per week on site in Bushey, Hertfordshire The Person: Experienced IT Support Technician Knowledge of Active Directory group policies and networks Based within a commutable distance of Bushey, Hertfordshire Reference Number: BBBH226034
IT Technician - Office 365, Active Directory - Bradford My client has a requirement for an IT Technician to join their team on-site in a school. A good candidate will have a strong background in IT support and has an enhanced DBS. Key skills (not all essential): Office 365 Windows Active Directory Troubleshooting Hardware / Software New User Setups Enhanced DBS If this is something that matches your skillset, please apply. For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
May 02, 2024
Full time
IT Technician - Office 365, Active Directory - Bradford My client has a requirement for an IT Technician to join their team on-site in a school. A good candidate will have a strong background in IT support and has an enhanced DBS. Key skills (not all essential): Office 365 Windows Active Directory Troubleshooting Hardware / Software New User Setups Enhanced DBS If this is something that matches your skillset, please apply. For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
Senior IT Technician Cotteswold Dairy are looking to fill a brand new role with a strong, confident and knowledgeable professional who is looking for a challenging role in which they can grow and develop. Deputising for the IT Manager, you will deliver first-class technical support. Supporting the Information and Communication Technology (ICT) requirements of Cotteswold Dairy both at Head Office and across our regional Depots, you will work closely with the external Information Technology (IT) support companies as well as a part of the IT team and in-house projects. An exciting time for the business, we are currently transitioning to new software in our Sales departments which requires additional support, coaching, data input and rigorous reporting. You will excel at fault finding, providing first and second line support for technical issues across network, printer, desktop & laptops; oversee and mentor our IT Technician and liaising with third party ICT service and software providers. You will work to proactively improve and streamline internal workflows, identifying opportunities to replace extraneous process or implement new solutions. Confident to deal with all levels of the business from office staff and sales teams to field staff, management and directors, you will be adept at communicating in clear language, imparting complex ideas and methodology in laymen's terms. You will be required to travel to other depots in order to provide in-person support, and as such a full UK driving licence and access to a vehicle is a requirement of this role. Senior IT Technician Skills The ideal candidate will be level 4/5 ICT, Business and Project Management qualified, and be able to demonstrate a minimum of two years relevant experienced and continued professional development. You will demonstrate strong knowledge of Office 365 including MS Teams; and possess high level Excel Skills including advanced Macro & Visual Basic programming abilities. You will possess excellent planning and organisation skills with an eye for detail, an ability to grasp concepts and think creatively to identify areas for improvement. The Senior IT Technician Role Based at head office in Tewkesbury, travelling to our regional depots and reporting to the IT Manager, your role will cover: Co-ordination of systems, software and hardware The timely delivery of projects Fault finding and implementation of solutions Accurate and detailed reporting Ensuring compliance with applicable laws, codes of practice and regulations Maintenance and development of infrastructure Deputising for the IT Manager in their absence Supervision and mentorship of the IT Technician Please see the job description for full details of this role (available on careers) Company Benefits We also offer benefits including: Competitive salary with scope to train and advance within the business 22 days' holiday plus Bank Holidays Additional day of holiday after 3 years' service Refer a friend - potentially receive £500 Cycle to work scheme Discounted products, including doorstep delivery where available Group personal pension scheme (4% employee, 4.5% employer) Health and wellbeing benefit via Simply Health To be considered for this fantastic opportunity as a Senior IT Technician please click apply now
May 02, 2024
Full time
Senior IT Technician Cotteswold Dairy are looking to fill a brand new role with a strong, confident and knowledgeable professional who is looking for a challenging role in which they can grow and develop. Deputising for the IT Manager, you will deliver first-class technical support. Supporting the Information and Communication Technology (ICT) requirements of Cotteswold Dairy both at Head Office and across our regional Depots, you will work closely with the external Information Technology (IT) support companies as well as a part of the IT team and in-house projects. An exciting time for the business, we are currently transitioning to new software in our Sales departments which requires additional support, coaching, data input and rigorous reporting. You will excel at fault finding, providing first and second line support for technical issues across network, printer, desktop & laptops; oversee and mentor our IT Technician and liaising with third party ICT service and software providers. You will work to proactively improve and streamline internal workflows, identifying opportunities to replace extraneous process or implement new solutions. Confident to deal with all levels of the business from office staff and sales teams to field staff, management and directors, you will be adept at communicating in clear language, imparting complex ideas and methodology in laymen's terms. You will be required to travel to other depots in order to provide in-person support, and as such a full UK driving licence and access to a vehicle is a requirement of this role. Senior IT Technician Skills The ideal candidate will be level 4/5 ICT, Business and Project Management qualified, and be able to demonstrate a minimum of two years relevant experienced and continued professional development. You will demonstrate strong knowledge of Office 365 including MS Teams; and possess high level Excel Skills including advanced Macro & Visual Basic programming abilities. You will possess excellent planning and organisation skills with an eye for detail, an ability to grasp concepts and think creatively to identify areas for improvement. The Senior IT Technician Role Based at head office in Tewkesbury, travelling to our regional depots and reporting to the IT Manager, your role will cover: Co-ordination of systems, software and hardware The timely delivery of projects Fault finding and implementation of solutions Accurate and detailed reporting Ensuring compliance with applicable laws, codes of practice and regulations Maintenance and development of infrastructure Deputising for the IT Manager in their absence Supervision and mentorship of the IT Technician Please see the job description for full details of this role (available on careers) Company Benefits We also offer benefits including: Competitive salary with scope to train and advance within the business 22 days' holiday plus Bank Holidays Additional day of holiday after 3 years' service Refer a friend - potentially receive £500 Cycle to work scheme Discounted products, including doorstep delivery where available Group personal pension scheme (4% employee, 4.5% employer) Health and wellbeing benefit via Simply Health To be considered for this fantastic opportunity as a Senior IT Technician please click apply now
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Lancaster area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check
May 02, 2024
Full time
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for ICT Technicians to join our team in the Lancaster area. We are looking for people with the following qualifications, experience and attributes: • Knowledge of operating systems, networking, hardware and software commonly used in schools• Installing new software and upgrading existing applications• Providing technical support for teachers and pupils• Maintaining and developing school's website and intranet• Previous experience in a similar role.• Recent experience of working in a school environment or similar setting.• Hardworking and flexible, and able to use their initiative• Training teachers, students and other staff• Experience with Health & Safety• Have the ability to develop good relationships with children and adults• Ensuring internet systems are safe and offer full child protection• Commitment to Safeguarding• Are you available on a part time or full time basis and able to travel around the local area? In return, what we will offer you: • Free Continuous Professional Development through LCC• Access to Reed discount club and pension scheme• Help and advice on career development and interview preparation• Paid in line with LCC• Excellent support and guidance from your dedicated consultant, specifically focused on technician roles/positions Reed Education is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undergo a DBS check