We are looking for a new Internal IT Support Engineer to join our team. This is a fantastic opportunity to join a hardworking, family run company, which is not your usual office environment (we don't really do corporate!). Come be part of our fun-loving team, where you can work and grow in a supportive and friendly environment! Role Info: Internal IT Support EngineerOxford St, Central London£30,000+Plus Excellent Benefits Package Reporting to: Group HR Director Values: Innovative, Collaborative, Courageous, Transparent, ResilientService: Global integrated creative marketing agency, helping brands become memorable and buyable - from planning through to execution.Clients: Iconic brands such as Activision, B&Q, Epic Games, B&Q and Screwfix.Pedigree: A Sunday Times Best Place to Work 2023Offices in: London, Southampton, Los Angeles, Sydney Your Skills: Hardware Troubleshooting, Microsoft Windows Management, Microsoft AD, Google Workspace, Hardware Installation, Database Maintenance, System Audits The Internal IT Support Engineer Opportunity: The IT team works alongside other Group Services functions, such as Finance, HR and Reception to assist the agencies at all levels in a pragmatic, approachable and client-first manner. As IT Support Engineer, you will get stuck in and hit the ground running, supporting all colleagues within the group and minimising IT downtime. This will involve working closely with technical and non-technical colleagues, so strong communication and interpersonal skills are key. You will provide day to day It support for all colleagues, minimising IT downtime for all departments within the Group. Setup, install and configure IT systems and user accounts. You will also oversee the maintenance of the system databases, back-ups and archives. About You: + 3 years IT in-depth experience with Windows 10, 11+ Experience in troubleshooting PC and Mac hardware as well as Microsoft Windows and Mac OS configuration and management+ Previous experience with Microsoft AD, Google Workspace and Microsoft Office administration+ An expert in the setup, installation and configuration of new hardware+ Experience of maintaining system databases and creating new user accounts when needed+ Knowledge to complete comprehensive backups and keep up-to-date knowledge of relevant updates+ You'll have an interest in all of our systems and are happy to get involved in complete systems audits every quarter+ Knowledge of Adobe Creative Cloud and Egnyte SaaS would be advantageous but not essential What's in it for you? We are offering a competitive salary and benefits package which includes 25 days holiday plus bank holiday entitlement with the opportunity to buy more. Private health care (medical history disregarded), health cash plan, pension scheme with rising employer contributions with length of service along with professional development opportunities, family friendly policies and even a free bar! This role has an in-office requirement for 5 days per week (including visiting our Southampton office on an ad-hoc basis). Your working day can be flexible around your needs with core hours from 10am to 4pm. If you believe you've got what it takes and want to work with some great people and amazing clients, we want to hear from you! About us: We are an independent, creative and innovation agency. We exist to solve client problems and breathe new life into brands by developing five by five communications. We are passionate about delivering award worthy and profitable campaigns for our clients. We have offices in Southampton, London, Los Angeles and Sydney, employing over 90 people. We work across multiple sectors and are proud to have long standing relationships with clients such as Activision, Epic Games B&Q and Screwfix. At Lawton Communications Group, we're committed to building a team as diverse as the audiences we produce work for. We encourage applications from all backgrounds, communities and identities and are committed to creating an agency full of diverse skills, experiences and abilities. We are an equal opportunities employer. We recruit on merit. Your talent, skill and passion is why you'll get the job. Sounds like a good fit? Apply here for a fast-track path to our Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2024
Full time
We are looking for a new Internal IT Support Engineer to join our team. This is a fantastic opportunity to join a hardworking, family run company, which is not your usual office environment (we don't really do corporate!). Come be part of our fun-loving team, where you can work and grow in a supportive and friendly environment! Role Info: Internal IT Support EngineerOxford St, Central London£30,000+Plus Excellent Benefits Package Reporting to: Group HR Director Values: Innovative, Collaborative, Courageous, Transparent, ResilientService: Global integrated creative marketing agency, helping brands become memorable and buyable - from planning through to execution.Clients: Iconic brands such as Activision, B&Q, Epic Games, B&Q and Screwfix.Pedigree: A Sunday Times Best Place to Work 2023Offices in: London, Southampton, Los Angeles, Sydney Your Skills: Hardware Troubleshooting, Microsoft Windows Management, Microsoft AD, Google Workspace, Hardware Installation, Database Maintenance, System Audits The Internal IT Support Engineer Opportunity: The IT team works alongside other Group Services functions, such as Finance, HR and Reception to assist the agencies at all levels in a pragmatic, approachable and client-first manner. As IT Support Engineer, you will get stuck in and hit the ground running, supporting all colleagues within the group and minimising IT downtime. This will involve working closely with technical and non-technical colleagues, so strong communication and interpersonal skills are key. You will provide day to day It support for all colleagues, minimising IT downtime for all departments within the Group. Setup, install and configure IT systems and user accounts. You will also oversee the maintenance of the system databases, back-ups and archives. About You: + 3 years IT in-depth experience with Windows 10, 11+ Experience in troubleshooting PC and Mac hardware as well as Microsoft Windows and Mac OS configuration and management+ Previous experience with Microsoft AD, Google Workspace and Microsoft Office administration+ An expert in the setup, installation and configuration of new hardware+ Experience of maintaining system databases and creating new user accounts when needed+ Knowledge to complete comprehensive backups and keep up-to-date knowledge of relevant updates+ You'll have an interest in all of our systems and are happy to get involved in complete systems audits every quarter+ Knowledge of Adobe Creative Cloud and Egnyte SaaS would be advantageous but not essential What's in it for you? We are offering a competitive salary and benefits package which includes 25 days holiday plus bank holiday entitlement with the opportunity to buy more. Private health care (medical history disregarded), health cash plan, pension scheme with rising employer contributions with length of service along with professional development opportunities, family friendly policies and even a free bar! This role has an in-office requirement for 5 days per week (including visiting our Southampton office on an ad-hoc basis). Your working day can be flexible around your needs with core hours from 10am to 4pm. If you believe you've got what it takes and want to work with some great people and amazing clients, we want to hear from you! About us: We are an independent, creative and innovation agency. We exist to solve client problems and breathe new life into brands by developing five by five communications. We are passionate about delivering award worthy and profitable campaigns for our clients. We have offices in Southampton, London, Los Angeles and Sydney, employing over 90 people. We work across multiple sectors and are proud to have long standing relationships with clients such as Activision, Epic Games B&Q and Screwfix. At Lawton Communications Group, we're committed to building a team as diverse as the audiences we produce work for. We encourage applications from all backgrounds, communities and identities and are committed to creating an agency full of diverse skills, experiences and abilities. We are an equal opportunities employer. We recruit on merit. Your talent, skill and passion is why you'll get the job. Sounds like a good fit? Apply here for a fast-track path to our Hiring Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
As an IT Sales Director, you will play a crucial role in finding and closing new business, managing key client accounts, driving revenue growth, and expanding our customer base. You will work in a fast-paced and challenging environment, collaborating with industry leaders and global businesses to deliver cutting-edge IT solutions. Your primary focus will be to understand our clients' needs, present tailored solutions, and ensure exceptional customer satisfaction. Requirements 7+ years proven experience as an Account Director, Business Development Manager, Key Account Manager, or in a similar client management role within the IT industry or technology services sector. Demonstrated success in developing and closing opportunities with new prospects, and managing client accounts, driving revenue growth, and achieving sales targets. Possess a strong network and contacts within the industry. Self-sufficient and not reliant on marketing efforts to generate leads and close deals. Strong understanding of sales and business development processes, including lead generation, prospecting, and negotiation. Ability to find and close short-term profitable deals while leveraging the wider Relltek offerings to grow your accounts over the long term. Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
May 01, 2024
Full time
As an IT Sales Director, you will play a crucial role in finding and closing new business, managing key client accounts, driving revenue growth, and expanding our customer base. You will work in a fast-paced and challenging environment, collaborating with industry leaders and global businesses to deliver cutting-edge IT solutions. Your primary focus will be to understand our clients' needs, present tailored solutions, and ensure exceptional customer satisfaction. Requirements 7+ years proven experience as an Account Director, Business Development Manager, Key Account Manager, or in a similar client management role within the IT industry or technology services sector. Demonstrated success in developing and closing opportunities with new prospects, and managing client accounts, driving revenue growth, and achieving sales targets. Possess a strong network and contacts within the industry. Self-sufficient and not reliant on marketing efforts to generate leads and close deals. Strong understanding of sales and business development processes, including lead generation, prospecting, and negotiation. Ability to find and close short-term profitable deals while leveraging the wider Relltek offerings to grow your accounts over the long term. Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
May 01, 2024
Full time
Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 A Financial Reporting analyst with an understanding of Hedge Accounting is required by a leading International Investment bank based in the city of London. Reporting to the Director of Financial Reporting your role will be to take ownership of the Hedge Accounting section of the business within the newly formed centre of excellence. To be considered we need you to show prior experience within a similar role and ideally have an accounting qualification (or similar) This is a Hybrid role requiring at least 2-3 days in their London office Key requirements to be considered: Fully qualified accountant (ACA/ACCA/CIMA) Hedge Accounting Derivatives (IRS) Financial Control/Reporting In return the client will offer a starting base salary up to £70k plus bonus and benefits, along with a strong career opportunity with a well known and established international Finance firm. Hedge Accounting Reporting Analyst - London - £60,000 - £70,000 Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
About Our Client: Our Client is a dynamic and innovative player in the Identity Security and Security Operations space, specializing in Identity and Access Management (IAM) and Privileged Access Management (PAM). Committed to providing top-notch consulting and managed services to enterprise-level clients, we are seeking an experienced Sales Manager / Account Executive to drive business development initiatives in the UK region. Role Overview: We are seeking an experienced and results-driven Sales Manager / Account Executive to join our team and spearhead business development initiatives in the UK region. The successful candidate will play a pivotal role in expanding our market share, with a primary focus on services (Consulting and Managed Services) and product sales in the Identity Security and Security Operations space. Key Responsibilities: Market Share Expansion: Develop and execute strategies to expand Our Client's market presence in the UK region. Identify and pursue business opportunities to drive revenue growth. Sales and Account Management: Manage client relationships and act as the primary point of contact for key accounts. Drive sales efforts for both services and products, with a specific focus on IAM/PAM solutions. Collaboration with Lead Generation and Marketing: Work closely with the Lead Generation and Marketing teams to refine messaging and enhance the go-to-market approach for the UK region. Provide valuable insights to optimize marketing campaigns and improve customer engagement. Reporting and Communication: Regularly report to the Director of Business Development and sales on key performance metrics, sales targets, and market trends. Collaborate with the leadership team to align sales strategies with organizational goals. Qualifications and Experience: Proven track record of success in sales and business development, particularly in the Identity Security and Security Operations space. Experience working with enterprise-level clients, preferably in the IAM/PAM domain. Strong understanding of consulting and managed services sales processes. Excellent communication and interpersonal skills. Attributes: Results-oriented and target-driven. Strategic thinker with the ability to execute plans effectively. Collaborative team player with the capacity to work independently. Benefits: Competitive salary with performance-based incentives. 100% Remote Working (UK only) Comprehensive benefits package. Opportunities for professional development and career advancement. Application Process: To apply for this exciting opportunity, please submit your resume and a cover letter outlining your relevant experience to or .
May 01, 2024
Full time
About Our Client: Our Client is a dynamic and innovative player in the Identity Security and Security Operations space, specializing in Identity and Access Management (IAM) and Privileged Access Management (PAM). Committed to providing top-notch consulting and managed services to enterprise-level clients, we are seeking an experienced Sales Manager / Account Executive to drive business development initiatives in the UK region. Role Overview: We are seeking an experienced and results-driven Sales Manager / Account Executive to join our team and spearhead business development initiatives in the UK region. The successful candidate will play a pivotal role in expanding our market share, with a primary focus on services (Consulting and Managed Services) and product sales in the Identity Security and Security Operations space. Key Responsibilities: Market Share Expansion: Develop and execute strategies to expand Our Client's market presence in the UK region. Identify and pursue business opportunities to drive revenue growth. Sales and Account Management: Manage client relationships and act as the primary point of contact for key accounts. Drive sales efforts for both services and products, with a specific focus on IAM/PAM solutions. Collaboration with Lead Generation and Marketing: Work closely with the Lead Generation and Marketing teams to refine messaging and enhance the go-to-market approach for the UK region. Provide valuable insights to optimize marketing campaigns and improve customer engagement. Reporting and Communication: Regularly report to the Director of Business Development and sales on key performance metrics, sales targets, and market trends. Collaborate with the leadership team to align sales strategies with organizational goals. Qualifications and Experience: Proven track record of success in sales and business development, particularly in the Identity Security and Security Operations space. Experience working with enterprise-level clients, preferably in the IAM/PAM domain. Strong understanding of consulting and managed services sales processes. Excellent communication and interpersonal skills. Attributes: Results-oriented and target-driven. Strategic thinker with the ability to execute plans effectively. Collaborative team player with the capacity to work independently. Benefits: Competitive salary with performance-based incentives. 100% Remote Working (UK only) Comprehensive benefits package. Opportunities for professional development and career advancement. Application Process: To apply for this exciting opportunity, please submit your resume and a cover letter outlining your relevant experience to or .
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years! Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role profile: Responsible for the performance of key client accounts as defined by the Director of Client Services. As a Client Engagement Senior Associate, they will be focused on delivering best in class Client Experience to a diverse range of clients. They will develop and implement appropriate processes and procedures that reinforce effective and reliable client services and use data to find opportunities to improve client service and drive the execution of an improvement programme. To be successful in this job, you should have experience in a client facing, account management or similar role, preferably within the following areas: Regulatory/ Compliance reporting - e.g. MiFIR, EMIR and G20 Strong technical and data analysis experience. Very good working knowledge of the Reg Reporting Product Solutions. Experience of requirements management involving both internal and external project partners is important. Good knowledge of any ETL (Extract, Transform, Load) product. Due to the client facing nature of the role, excellent communication skills are critical, as is the ability to deal with a wide cross section of individuals and departments (internally and externally). You will liaise on a regular basis with client project teams and partners, primarily for the purpose of fulfilling the core software configuration functions and performing basic project management and business analysis duties. The ability to adapt and scale on demand is critical as you may be required to work on concurrent, parallel multi-stream/ multi-client project engagements. Good administrative skills are vital in order to schedule, host and document the attendance of a high number of customer meetings. Key responsibilities of the role: Support the Director of Client Services to development and implementation of the Operations & Technology strategy, translating it into actionable long-term plans for a country/entity. Support the strategy for the team and develops clear system requirements to support service delivery. Support the delivery for the achievement of operational and customer satisfaction metrics, driving client-focused initiatives where required. Support the Development and implementation of appropriate processes and procedures that underpin fast, effective, and reliable service delivery. Support the direction to the team to ensure delivery within agreed timescales. Maintains effective processes and drives continuous improvement plans. Supports & develop insights from activity reports and communicates recommendations to senior management. Experience and skills required: Financial services industry experience Understands and addresses customer needs, collaborates with and influences others Knows the business, thinks globally, and applies a commercial mind-set Uses in-depth understanding of LSEG's business model, operations, and financial position to drive growth Excellent stakeholder engagement skills and the ability to chair meetings ensuring executive and senior management decisions lead to the fulfilment of strategic objectives. Brevity, negotiation skills, diplomacy, tact and tenacity which are fundamental for being successful in this role. Good background in incident investigation and incident resolution. Exposure to/ basic business knowledge of middle/ back office financial processes, especially in the areas outlined in the role profile (section 1). Good industry/ financial knowledge; ability to communicate and understand terminology used by clients (both technical and financial terminology). Excellent communication, writing and interpersonal skills. Ability to maintain a positive attitude and calm demeanour, especially in escalated circumstances. Strong listening skills; open to input from other team members and departments. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years! Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role profile: Responsible for the performance of key client accounts as defined by the Director of Client Services. As a Client Engagement Senior Associate, they will be focused on delivering best in class Client Experience to a diverse range of clients. They will develop and implement appropriate processes and procedures that reinforce effective and reliable client services and use data to find opportunities to improve client service and drive the execution of an improvement programme. To be successful in this job, you should have experience in a client facing, account management or similar role, preferably within the following areas: Regulatory/ Compliance reporting - e.g. MiFIR, EMIR and G20 Strong technical and data analysis experience. Very good working knowledge of the Reg Reporting Product Solutions. Experience of requirements management involving both internal and external project partners is important. Good knowledge of any ETL (Extract, Transform, Load) product. Due to the client facing nature of the role, excellent communication skills are critical, as is the ability to deal with a wide cross section of individuals and departments (internally and externally). You will liaise on a regular basis with client project teams and partners, primarily for the purpose of fulfilling the core software configuration functions and performing basic project management and business analysis duties. The ability to adapt and scale on demand is critical as you may be required to work on concurrent, parallel multi-stream/ multi-client project engagements. Good administrative skills are vital in order to schedule, host and document the attendance of a high number of customer meetings. Key responsibilities of the role: Support the Director of Client Services to development and implementation of the Operations & Technology strategy, translating it into actionable long-term plans for a country/entity. Support the strategy for the team and develops clear system requirements to support service delivery. Support the delivery for the achievement of operational and customer satisfaction metrics, driving client-focused initiatives where required. Support the Development and implementation of appropriate processes and procedures that underpin fast, effective, and reliable service delivery. Support the direction to the team to ensure delivery within agreed timescales. Maintains effective processes and drives continuous improvement plans. Supports & develop insights from activity reports and communicates recommendations to senior management. Experience and skills required: Financial services industry experience Understands and addresses customer needs, collaborates with and influences others Knows the business, thinks globally, and applies a commercial mind-set Uses in-depth understanding of LSEG's business model, operations, and financial position to drive growth Excellent stakeholder engagement skills and the ability to chair meetings ensuring executive and senior management decisions lead to the fulfilment of strategic objectives. Brevity, negotiation skills, diplomacy, tact and tenacity which are fundamental for being successful in this role. Good background in incident investigation and incident resolution. Exposure to/ basic business knowledge of middle/ back office financial processes, especially in the areas outlined in the role profile (section 1). Good industry/ financial knowledge; ability to communicate and understand terminology used by clients (both technical and financial terminology). Excellent communication, writing and interpersonal skills. Ability to maintain a positive attitude and calm demeanour, especially in escalated circumstances. Strong listening skills; open to input from other team members and departments. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Economic Crime Group (' ECG'), led by the firm's Deputy MLRO, is responsible for several key business processes in BDO LLP. AML and related economic crime legislation ECG sits in the Quality and Risk Management Team and is responsible for the implementation and monitoring of the firm's compliance with UK Anti Money Laundering (AML) Legislation. The group consists of a Partner and 10 members of staff. Ultimately, the ECG reports to the firm's MLRO, who is the Leadership Team Partner responsible for Risk and Reputation. In addition to ensuring compliance with AML legislation, the ECG manages the firm's response more widely in relation to all aspects of economic crime including tax evasion, fraud, bribery and corruption and sanctions. The ECG also handles matters relating to suspicious activity reports from the business and liaises with other stakeholders in the firm (Legal, Information Security and, stream Quality and Risk partners) as well as with external parties including the National Crime Agency. Client and audited entities acceptance and continuance (A&C) Ownership of Client Onboarding and Quality Assurance In collaboration with the Ethics Team, the ECG has responsibility for the Client Acceptance and Continuance (A&C) process including ownership of the firm's client onboarding system, CTO2. The firm uses the CTO2 system to onboard clients and engagements and to manage effectively the regulatory and other risks the firm faces. The external risk environment is constantly changing. As such, the firm needs to ensure that it addresses these changes in real-time. Consequently, continuous oversight of the CTO2 system is necessary. BDO has a large team who manage the day-to-day processing tasks. The role for which we are seeking a Director will require an individual who can work not only with this team but also with partners and senior members of the firm across all streams (Audit, Tax and Advisory) to respond to a wide variety of A&C risk and reputational issues. These may be legislative changes, directives from our regulators and a variety of other external factors. The individual will be expected to work with the team to integrate these changes into the onboarding process and ensure that the system is upgraded periodically to deal with them. In addition to being responsible for the client onboarding system, the Director will be responsible for the monitoring of the quality of acceptance and continuance. A new quality assurance team has been formed to review compliance with the CTO2 process and ensure it is delivering the correct outcomes to meet both regulatory requirements and the firm's own risk priorities. The team will carry out quality assurance reviews for on-boarded engagements across the firm to evaluate compliance with a range of metrics (AML/economic crime; reputational risk, commercial and execution risk). The findings from these reviews will be graded and form part of Quality and Risk grading each year for partners in the firm. Furthermore, the outcomes from the reviews will be used to inform and improve the firm's CTO2 system in an iterative manner. The individual appointed will be expected to work with the CTO2 Product Manager and the firm's IT architects to enable them to reflect relevant findings in the onboarding process, as appropriate. Role and requirements We are looking for an individual with extensive AML/economic crime subject matter experience to embed and drive forward this key area for the firm. The successful individual will need a broad range of skills including: The ability to apply a detailed knowledge of UK Anti Money Laundering legislation to BDO's varied client base; The ability to build a comprehensive quality assessment programme and lead a team of 6-8 reviewers and the manager of that team as well as the CTO2 product team; Confidence in working with, influencing and presenting to partners and other senior people in the firm; The ability to work through situations and provide solutions including working with the CTO product team and providing training and education to partners and other senior people in the firm; Knowledge of other aspects of UK 'economic crime' including anti-bribery and corruption, failure to prevent the facilitation of tax evasion and sanctions legislation; Working with IT solutions architects to ensure the onboarding system is up-to-date and has the flexibility to evolve as necessary. Competencies required : Business thinking: The ability to understand the firm's business strategy and goals and develop solutions aligned to these. The ability to interpret AML and other economic crime legislation and to determine practical and effective ways of complying with them. The candidate will have a deep understanding of the accountancy sector and the regulatory environment together with a comprehensive understanding of risk management principles, methodologies and internal controls. Communicating: To be able to articulate complex issues clearly to a range of audiences. Collaboration: the ability to expand internal networks and actively manage long-term relationships. Decision making: To identify and drive the use of best practice to deliver continuous improvement and development. Developing self and others: To guide members of the team through difficult or demanding situations in a positive manner and motivate and empower others to achieve exceptional results. Innovating and change: the ability to develop ideas, challenging the status quo as appropriate and drive creative thinking. To be considered for this role you should have significant proven Economic Crime experience in a bank or professional services role. An AML qualification (ACAMs/ICA or equivalent) is strongly preferred as is a background in accounting, law, tax or finance. The successful applicant will be expected to attend the Baker Street, office in London 2-3 days a week. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths . click apply for full job details
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Economic Crime Group (' ECG'), led by the firm's Deputy MLRO, is responsible for several key business processes in BDO LLP. AML and related economic crime legislation ECG sits in the Quality and Risk Management Team and is responsible for the implementation and monitoring of the firm's compliance with UK Anti Money Laundering (AML) Legislation. The group consists of a Partner and 10 members of staff. Ultimately, the ECG reports to the firm's MLRO, who is the Leadership Team Partner responsible for Risk and Reputation. In addition to ensuring compliance with AML legislation, the ECG manages the firm's response more widely in relation to all aspects of economic crime including tax evasion, fraud, bribery and corruption and sanctions. The ECG also handles matters relating to suspicious activity reports from the business and liaises with other stakeholders in the firm (Legal, Information Security and, stream Quality and Risk partners) as well as with external parties including the National Crime Agency. Client and audited entities acceptance and continuance (A&C) Ownership of Client Onboarding and Quality Assurance In collaboration with the Ethics Team, the ECG has responsibility for the Client Acceptance and Continuance (A&C) process including ownership of the firm's client onboarding system, CTO2. The firm uses the CTO2 system to onboard clients and engagements and to manage effectively the regulatory and other risks the firm faces. The external risk environment is constantly changing. As such, the firm needs to ensure that it addresses these changes in real-time. Consequently, continuous oversight of the CTO2 system is necessary. BDO has a large team who manage the day-to-day processing tasks. The role for which we are seeking a Director will require an individual who can work not only with this team but also with partners and senior members of the firm across all streams (Audit, Tax and Advisory) to respond to a wide variety of A&C risk and reputational issues. These may be legislative changes, directives from our regulators and a variety of other external factors. The individual will be expected to work with the team to integrate these changes into the onboarding process and ensure that the system is upgraded periodically to deal with them. In addition to being responsible for the client onboarding system, the Director will be responsible for the monitoring of the quality of acceptance and continuance. A new quality assurance team has been formed to review compliance with the CTO2 process and ensure it is delivering the correct outcomes to meet both regulatory requirements and the firm's own risk priorities. The team will carry out quality assurance reviews for on-boarded engagements across the firm to evaluate compliance with a range of metrics (AML/economic crime; reputational risk, commercial and execution risk). The findings from these reviews will be graded and form part of Quality and Risk grading each year for partners in the firm. Furthermore, the outcomes from the reviews will be used to inform and improve the firm's CTO2 system in an iterative manner. The individual appointed will be expected to work with the CTO2 Product Manager and the firm's IT architects to enable them to reflect relevant findings in the onboarding process, as appropriate. Role and requirements We are looking for an individual with extensive AML/economic crime subject matter experience to embed and drive forward this key area for the firm. The successful individual will need a broad range of skills including: The ability to apply a detailed knowledge of UK Anti Money Laundering legislation to BDO's varied client base; The ability to build a comprehensive quality assessment programme and lead a team of 6-8 reviewers and the manager of that team as well as the CTO2 product team; Confidence in working with, influencing and presenting to partners and other senior people in the firm; The ability to work through situations and provide solutions including working with the CTO product team and providing training and education to partners and other senior people in the firm; Knowledge of other aspects of UK 'economic crime' including anti-bribery and corruption, failure to prevent the facilitation of tax evasion and sanctions legislation; Working with IT solutions architects to ensure the onboarding system is up-to-date and has the flexibility to evolve as necessary. Competencies required : Business thinking: The ability to understand the firm's business strategy and goals and develop solutions aligned to these. The ability to interpret AML and other economic crime legislation and to determine practical and effective ways of complying with them. The candidate will have a deep understanding of the accountancy sector and the regulatory environment together with a comprehensive understanding of risk management principles, methodologies and internal controls. Communicating: To be able to articulate complex issues clearly to a range of audiences. Collaboration: the ability to expand internal networks and actively manage long-term relationships. Decision making: To identify and drive the use of best practice to deliver continuous improvement and development. Developing self and others: To guide members of the team through difficult or demanding situations in a positive manner and motivate and empower others to achieve exceptional results. Innovating and change: the ability to develop ideas, challenging the status quo as appropriate and drive creative thinking. To be considered for this role you should have significant proven Economic Crime experience in a bank or professional services role. An AML qualification (ACAMs/ICA or equivalent) is strongly preferred as is a background in accounting, law, tax or finance. The successful applicant will be expected to attend the Baker Street, office in London 2-3 days a week. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Within our Advisory group is International Institutions and Donor Assurance (IIDA). This team work closely with global institutions such as UN agencies, the European Commission, Foundations and other Development Agencies, particularly those involved in international development. Our team of sector experts provide assurance services, including financial and systems audits, certifications, internal control assessments, technical assistance, and consultancy services to international institutions This newly formed role with primary responsibility to support IIDA's Quality & Risk function in the provision of risk management, helping client teams to understand and adhere to the firm's policies and procedures in carrying out their roles to provide quality audit and assurance services to the donor sector. You'll support the IIDA Quality & Risk function ensure operational effectiveness embedding and monitoring of Quality & Risk principles and procedures within contract teams across IIDA. You'll work closely with Partners and leadership on quality reviews of client assignments, analysing root causes of quality weaknesses and support continuous improvement. You'll help to review policies and procedures to make sure they are compliant and fit for purpose. Requirements: Experience in the audit / assurance sector A professional accountancy qualification (ACA/ACCA/DEC/CIMA or equivalent); Knowledge of professional standards applicable to our work (e.g. ISQM 1, ISRS 4400, ISAs, ISAE 3000) No formal risk management knowledge is required, although awareness, understanding or an interest in this area and the impact from the regulatory environment will be beneficial. Ability to research, analyse, interpret, apply good judgement and communicate effectively to provide the support of the Quality & Risk processes of the firm Ability to think innovatively and creatively to identify ways to improve quality Professional level of communication - both verbal and written You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Within our Advisory group is International Institutions and Donor Assurance (IIDA). This team work closely with global institutions such as UN agencies, the European Commission, Foundations and other Development Agencies, particularly those involved in international development. Our team of sector experts provide assurance services, including financial and systems audits, certifications, internal control assessments, technical assistance, and consultancy services to international institutions This newly formed role with primary responsibility to support IIDA's Quality & Risk function in the provision of risk management, helping client teams to understand and adhere to the firm's policies and procedures in carrying out their roles to provide quality audit and assurance services to the donor sector. You'll support the IIDA Quality & Risk function ensure operational effectiveness embedding and monitoring of Quality & Risk principles and procedures within contract teams across IIDA. You'll work closely with Partners and leadership on quality reviews of client assignments, analysing root causes of quality weaknesses and support continuous improvement. You'll help to review policies and procedures to make sure they are compliant and fit for purpose. Requirements: Experience in the audit / assurance sector A professional accountancy qualification (ACA/ACCA/DEC/CIMA or equivalent); Knowledge of professional standards applicable to our work (e.g. ISQM 1, ISRS 4400, ISAs, ISAE 3000) No formal risk management knowledge is required, although awareness, understanding or an interest in this area and the impact from the regulatory environment will be beneficial. Ability to research, analyse, interpret, apply good judgement and communicate effectively to provide the support of the Quality & Risk processes of the firm Ability to think innovatively and creatively to identify ways to improve quality Professional level of communication - both verbal and written You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy. Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance. Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated. Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services. Report on the implementation of technical controls to support and enforce defined security policies. Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations. Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel An interest in automation of Security operation function including artificial intelligence An understanding of Microsoft security product portfolio CISSP/CISM (Desired) CCSP/SSCP (Desired) Proven experience in Cybersecurity and IT Operations (Required) DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy. Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance. Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated. Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services. Report on the implementation of technical controls to support and enforce defined security policies. Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations. Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel An interest in automation of Security operation function including artificial intelligence An understanding of Microsoft security product portfolio CISSP/CISM (Desired) CCSP/SSCP (Desired) Proven experience in Cybersecurity and IT Operations (Required) DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our Corporate Mergers & Acquisitions Tax team works with a range of clients, from entrepreneurial start-ups to recognised high street names and global corporations. We offer services including tax strategy and governance, tax technology, banking and insurance, diligence, tax structuring and more. So, there's plenty of variety from one day to the next. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. We're looking for someone with: A recognised university degree (MSc/MEng and/or PhD) in a field of Science or Engineering, specifically relating to: aerospace, marine, mechanical or electrical. Minimum requirements: Work experience in your chosen industry as an engineer, scientist, or technical role, with a good sector knowledge. CEng accreditation preferable, OR Experience working as an R&D practitioner, with a good sector knowledge. You have experience in dealing with technological challenges faced by industry professionals, such as engineering design, the development or improvement of manufacturing processes, development of new products and improvement to existing products. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. You have the ability to swiftly adapt to and learn about different industry sectors - such as automotive, civil, software, defence, food & drink, life sciences, electronics etc. You interact readily with other technical professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Be highly proactive in the approach to new work opportunities, whilst being a team player and having an ability to work on own initiative. Able to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Able to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our Corporate Mergers & Acquisitions Tax team works with a range of clients, from entrepreneurial start-ups to recognised high street names and global corporations. We offer services including tax strategy and governance, tax technology, banking and insurance, diligence, tax structuring and more. So, there's plenty of variety from one day to the next. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. We're looking for someone with: A recognised university degree (MSc/MEng and/or PhD) in a field of Science or Engineering, specifically relating to: aerospace, marine, mechanical or electrical. Minimum requirements: Work experience in your chosen industry as an engineer, scientist, or technical role, with a good sector knowledge. CEng accreditation preferable, OR Experience working as an R&D practitioner, with a good sector knowledge. You have experience in dealing with technological challenges faced by industry professionals, such as engineering design, the development or improvement of manufacturing processes, development of new products and improvement to existing products. Excellent communication (both spoken and written), curiosity, awareness and an interest in the fields of science, technology and innovation. You have the ability to swiftly adapt to and learn about different industry sectors - such as automotive, civil, software, defence, food & drink, life sciences, electronics etc. You interact readily with other technical professionals, have outstanding interpersonal skills and excel in eloquence and concise summary of information. Strong attention to detail and first-time accuracy is essential, as well as an interest in project and company finances, strong numerical ability and the application of tax treatment. Be highly proactive in the approach to new work opportunities, whilst being a team player and having an ability to work on own initiative. Able to project a professional, credible image, trustworthy and able to maintain strict confidentiality. Able to travel to clients' premises for meetings and on-site reviews as well as other offices as needed. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Role Description Your role will be to support the Kinesso Client S ervices team in the account management of programmatic display, mobile , audio, OOH and video campaigns across UM clients . Key Responsibilities Leadership of dedicated client team, ensuring client services and ad operations operate as one unit. Build strong relationships with client stakeholders at UM/IPG. Maintain best practice in all Kinesso processes throughout the team (Addressable Strategy and Operations) Be seen as programmatic expert both internally and externally, and work with the team to deliver innovative Kinesso products to generate revenue opportunities. Ability to prioritise and identify any opportunities to upsell emerging channels like CTV, Audio, Native, Social extension, DOOH, BVOD etc. Key support person present at any direct client meeting or agency presentation. Ability to assess priority and delegate to team members effectively. Building frameworks for client growth through programmatic strategies. Work closely with Product and Strategy to deliver educational workshops/innovation sessions to clients and agency Understand client objectives and challenges including external factors that may impact the client business. Investigate and help the team to solve problems and clearly communicate results/solutions. Strong management skills that helps to motivate people, give constructive feedback and coach them with their career progression. Ability to forecast and foresee gaps in resource or need for new hires in future and managing accordingly. Liaise with the agency and clients at a senior level for any serious matters, foreseen issues, problem solving. Be able to devise and implement problem-solving strategies and solutions that will benefit both the agency and their clients Work with agency counterparts to drive better integrations and more streamlined working process from an AS perspective. Participation in monthly revenue meetings with Finance and Agency lead. Become an expert in the use and best practices for multiple Demand Side Platforms, offering insights on how to improve campaign effectiveness through deep use of each platforms functionality, although in-console campaign management is not a part of this role. Skills and Experience Experience in digital media account management with blue chip advertising clients with a leading online advertising agency, network, advertising exchange or optimization firm Excellent verbal and written communication skills, ideally comfortable in a consultative, client-facing environment Excellent quantitative and analytical skills with the ability to draw conclusions based on data Fundamental knowledge of ad targeting methodologies Good understanding of ad networks, ad exchanges, DSPs and/or auction marketplaces Experience with statistics and related analysis methodologies Ability to investigate, analyze & solve problems, and clearly communicate results MS Office fluency, including Excel pivot tables & chart making. Experience with MS Access, VBA/Excel Macros is a strong plus. Desire to work in an entrepreneurial atmosphere and be a self-starter Eagerness to get hands-on to figure out how things work Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Ability to work collaboratively as part of a cross-functional team Employee Transparency At Mediabrands, we celebrate difference and believe this makes us stronger. Mediabrands is an equal opportunity employer and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at email protected if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. THE PERKS We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifice car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more! Analytics and Customization These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. Cookies that may be in use after you enable: _ga Google Analytics cookie used to distinguish users. 2years _gat Google Analytics cookie used to throttle request rate. 10 minutes _gid Google Analytics cookie used to distinguish users. 24Hours Enable or Disable Cookies Please enable Strictly Necessary Cookies first so that we can save your preferences!
May 01, 2024
Full time
KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at Role Description Your role will be to support the Kinesso Client S ervices team in the account management of programmatic display, mobile , audio, OOH and video campaigns across UM clients . Key Responsibilities Leadership of dedicated client team, ensuring client services and ad operations operate as one unit. Build strong relationships with client stakeholders at UM/IPG. Maintain best practice in all Kinesso processes throughout the team (Addressable Strategy and Operations) Be seen as programmatic expert both internally and externally, and work with the team to deliver innovative Kinesso products to generate revenue opportunities. Ability to prioritise and identify any opportunities to upsell emerging channels like CTV, Audio, Native, Social extension, DOOH, BVOD etc. Key support person present at any direct client meeting or agency presentation. Ability to assess priority and delegate to team members effectively. Building frameworks for client growth through programmatic strategies. Work closely with Product and Strategy to deliver educational workshops/innovation sessions to clients and agency Understand client objectives and challenges including external factors that may impact the client business. Investigate and help the team to solve problems and clearly communicate results/solutions. Strong management skills that helps to motivate people, give constructive feedback and coach them with their career progression. Ability to forecast and foresee gaps in resource or need for new hires in future and managing accordingly. Liaise with the agency and clients at a senior level for any serious matters, foreseen issues, problem solving. Be able to devise and implement problem-solving strategies and solutions that will benefit both the agency and their clients Work with agency counterparts to drive better integrations and more streamlined working process from an AS perspective. Participation in monthly revenue meetings with Finance and Agency lead. Become an expert in the use and best practices for multiple Demand Side Platforms, offering insights on how to improve campaign effectiveness through deep use of each platforms functionality, although in-console campaign management is not a part of this role. Skills and Experience Experience in digital media account management with blue chip advertising clients with a leading online advertising agency, network, advertising exchange or optimization firm Excellent verbal and written communication skills, ideally comfortable in a consultative, client-facing environment Excellent quantitative and analytical skills with the ability to draw conclusions based on data Fundamental knowledge of ad targeting methodologies Good understanding of ad networks, ad exchanges, DSPs and/or auction marketplaces Experience with statistics and related analysis methodologies Ability to investigate, analyze & solve problems, and clearly communicate results MS Office fluency, including Excel pivot tables & chart making. Experience with MS Access, VBA/Excel Macros is a strong plus. Desire to work in an entrepreneurial atmosphere and be a self-starter Eagerness to get hands-on to figure out how things work Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Ability to work collaboratively as part of a cross-functional team Employee Transparency At Mediabrands, we celebrate difference and believe this makes us stronger. Mediabrands is an equal opportunity employer and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to our Talent Inclusion Specialist Jess at email protected if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. THE PERKS We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifice car scheme Interest free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more! Analytics and Customization These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. Cookies that may be in use after you enable: _ga Google Analytics cookie used to distinguish users. 2years _gat Google Analytics cookie used to throttle request rate. 10 minutes _gid Google Analytics cookie used to distinguish users. 24Hours Enable or Disable Cookies Please enable Strictly Necessary Cookies first so that we can save your preferences!
A leading Independent IT Infrastructure and Services Consultancy is looking for Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineers for a 3-month contract initially to start ASAP, various locations/clients in and around London (hybrid working), Inside IR35. The engineer will be responsible for, as part of the CyberArk delivery team, to deploy the CyberArk core PAS solution into a public sector client. The role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and servers, providing technical expertise related to the CyberArk core PAS suite of products within on-premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components:Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G)Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR)Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings.Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications:Major operating systems such as Microsoft Windows, UNIX, Linux and applications/middleware technologies/platformsActive Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc.Experience facilitating business process design as it relates to managing identities and access privileges.Experience acting as a BAU Support Engineer for a PAM (CyberArk) solution.Valid SC Clearance Key skills & behaviours:Flexible approach and ability to work co-operatively within a newly created team environment.Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects.Experience in operationally supporting large, complex technical environment.Methodical and structured in their approach to tasks.Capability to organise and prioritise tasksStrong interpersonal skills to establish/maintain relationships and interact with team members.Strong organisation and time management skillsStrong analytical and problem solving skills Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
A leading Independent IT Infrastructure and Services Consultancy is looking for Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineers for a 3-month contract initially to start ASAP, various locations/clients in and around London (hybrid working), Inside IR35. The engineer will be responsible for, as part of the CyberArk delivery team, to deploy the CyberArk core PAS solution into a public sector client. The role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and servers, providing technical expertise related to the CyberArk core PAS suite of products within on-premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components:Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G)Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR)Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings.Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications:Major operating systems such as Microsoft Windows, UNIX, Linux and applications/middleware technologies/platformsActive Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc.Experience facilitating business process design as it relates to managing identities and access privileges.Experience acting as a BAU Support Engineer for a PAM (CyberArk) solution.Valid SC Clearance Key skills & behaviours:Flexible approach and ability to work co-operatively within a newly created team environment.Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects.Experience in operationally supporting large, complex technical environment.Methodical and structured in their approach to tasks.Capability to organise and prioritise tasksStrong interpersonal skills to establish/maintain relationships and interact with team members.Strong organisation and time management skillsStrong analytical and problem solving skills Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role Title: Windows Architect Location: South East Duration: 6 - 12 Months A national security clearance is required for this role but candidates not holding this level of clearance will be considered We are urgently seeking an Windows Architect for our client who are a Global IT Service Provider. This will be on a long term contract and onsite in the South East and customer sites as needed by projects. Brief Overview of role / project: Recognised as a leader, you will be responsible for technological assessment of your technical area of expertise, for writing HLD (High Level Design) and LLD (Low Level Design), and for contributing to the analysis of complex issues to help solve them in a secure environment. Key Accountabilities: Design, documentation and deployment support of architectures for Windows 10/11 infrastructure and End User Computing in a secure environment, along with a good understanding of Microsoft Active Directory. Support technical workshops involving stakeholders in charge of the other components of the architecture: Network, VDI, Storage etc Drafting of HLD / LLD technical specifications. Providing technical support and input to the implementation teams. Management of project and customer stakeholders. Providing technical input to project planning process. Responsibility to the project technical solution owner for the design of Windows 10/11 Your experience Windows 10/11; Applications Deployment Windows Security Applications & Services Microsoft 365 Security & Compliance Active Directory Additional: Endpoint protection Bitlocker Knowledge of MDT SCCM VMware Virtualization Scripting (Development, revision, improvement) Powershell, Microsoft Certification ID XX Personal skills Capability to work autonomously. Curious. Understanding of short and long-term service view Analytical, problem solving skills. Vision and understanding of current and future market trends. Excellent verbal and written presentation skills Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 01, 2024
Full time
Role Title: Windows Architect Location: South East Duration: 6 - 12 Months A national security clearance is required for this role but candidates not holding this level of clearance will be considered We are urgently seeking an Windows Architect for our client who are a Global IT Service Provider. This will be on a long term contract and onsite in the South East and customer sites as needed by projects. Brief Overview of role / project: Recognised as a leader, you will be responsible for technological assessment of your technical area of expertise, for writing HLD (High Level Design) and LLD (Low Level Design), and for contributing to the analysis of complex issues to help solve them in a secure environment. Key Accountabilities: Design, documentation and deployment support of architectures for Windows 10/11 infrastructure and End User Computing in a secure environment, along with a good understanding of Microsoft Active Directory. Support technical workshops involving stakeholders in charge of the other components of the architecture: Network, VDI, Storage etc Drafting of HLD / LLD technical specifications. Providing technical support and input to the implementation teams. Management of project and customer stakeholders. Providing technical input to project planning process. Responsibility to the project technical solution owner for the design of Windows 10/11 Your experience Windows 10/11; Applications Deployment Windows Security Applications & Services Microsoft 365 Security & Compliance Active Directory Additional: Endpoint protection Bitlocker Knowledge of MDT SCCM VMware Virtualization Scripting (Development, revision, improvement) Powershell, Microsoft Certification ID XX Personal skills Capability to work autonomously. Curious. Understanding of short and long-term service view Analytical, problem solving skills. Vision and understanding of current and future market trends. Excellent verbal and written presentation skills Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
A leading Global Specialist Insurance Company are currently recruiting for a Director of Operations for the Warranty, Motor and Compliance area of the business in UK and Europe. Director Of OperationsLocations - London/Prague/Warwick/BristolHybrid/Flex Salary - £120-£150,000 + Benefits + Bonus Summary The Director, Warranty Operations will have responsibility for the oversight of Operations and IT within the specialist Warranty, Motor and Compliance area of the business in UK and Europe.This individual will provide leadership, coordination, strategic direction and management of all associated processes and functions within Operations and IT. Responsibilities: Responsible for management of operations of warranty claims, business processing, customer service and complaint handling across UK and EU Develop and implement a model to integrate operations to improve efficiencies and customer experience Oversight of the software development teams and IT functions, including ownership of the development roadmap and backlog, product design, and input into technical architecture choices to support the expansion of digital capabilities for policy registration and claim handling within each business Develop standard KPI's and reporting capabilities Build and develop organizational talent Coordinate a collaborative team and business approach across the group companies and locations. Work closely with group company board directors Drive operations to meet the growth targets and strategies of the wider group Maintain focus on budget and operational spend Deliver superior operational standards to client base Support cost base analysis to increase margin in fee revenue Support and develop market leading products and strong client relationships Manage and drive process improvement Qualifications and Key Skills: 10+ years of Operations/Project/Data/IT Management experience Experience with digital transformation in claims or financial services Experience working across multiple European countries Experience defining operational (claims and administration) system requirements and communicating with software development leaders Understanding of regulatory frameworks Strong business and financial acumen, including problem-solving skills, critical thinking, business analysis, organizational skills and P&L management Ability to effectively create a collaborative, team-oriented environment including mentoring and motivating team members to be accountable Proven ability in the use of metrics and data to drive performance, assure continuous improvement, and increase efficiency
May 01, 2024
Full time
A leading Global Specialist Insurance Company are currently recruiting for a Director of Operations for the Warranty, Motor and Compliance area of the business in UK and Europe. Director Of OperationsLocations - London/Prague/Warwick/BristolHybrid/Flex Salary - £120-£150,000 + Benefits + Bonus Summary The Director, Warranty Operations will have responsibility for the oversight of Operations and IT within the specialist Warranty, Motor and Compliance area of the business in UK and Europe.This individual will provide leadership, coordination, strategic direction and management of all associated processes and functions within Operations and IT. Responsibilities: Responsible for management of operations of warranty claims, business processing, customer service and complaint handling across UK and EU Develop and implement a model to integrate operations to improve efficiencies and customer experience Oversight of the software development teams and IT functions, including ownership of the development roadmap and backlog, product design, and input into technical architecture choices to support the expansion of digital capabilities for policy registration and claim handling within each business Develop standard KPI's and reporting capabilities Build and develop organizational talent Coordinate a collaborative team and business approach across the group companies and locations. Work closely with group company board directors Drive operations to meet the growth targets and strategies of the wider group Maintain focus on budget and operational spend Deliver superior operational standards to client base Support cost base analysis to increase margin in fee revenue Support and develop market leading products and strong client relationships Manage and drive process improvement Qualifications and Key Skills: 10+ years of Operations/Project/Data/IT Management experience Experience with digital transformation in claims or financial services Experience working across multiple European countries Experience defining operational (claims and administration) system requirements and communicating with software development leaders Understanding of regulatory frameworks Strong business and financial acumen, including problem-solving skills, critical thinking, business analysis, organizational skills and P&L management Ability to effectively create a collaborative, team-oriented environment including mentoring and motivating team members to be accountable Proven ability in the use of metrics and data to drive performance, assure continuous improvement, and increase efficiency
Role: SEO Account Director Department/Team : SEO & Content Role Objective Join the award-winning Mindshare SEO team! We are seeking an SEO Account Director to play an instrumental role with one of our biggest clients in the consumer electronics sector . You will work alongside an existing AD to manage the overall health of one our largest clients , which means you will need to be comfortable working as a team as well as taking the lead. In addition to being top-class in SEO, we are looking for someone with exceptional communication skills who can be a leader in front of clients, internal stakeholders, and their team. About the role The successful candidate will report to the Business Director, manage client teams, and work collaboratively with other departments. As an Account Director, you will oversee the successful implementation of the strategy for your clients. The ideal candidate will be able to use their initiative in setting up processes and expectations for the team. You will lead by example with a proactive approach to challenging the status quo, pushing yourself, your team, and your client to achieve the best results. The role would suit someone who is comfortable with technical SEO but has a broad range of experience across the full spectrum of SEO. Any experience working with ASO would also be desirable. Performance Take ultimate responsibility for the output of your team . Be the central client contact for your client portfolio . Exceptional presentation skills with ability communicate to senior stakeholders C apable of dealing with senior management internally and externally P roactive approach to interrogating your client's performance. Apply best practice rigor to how your accounts are being run. F orward thinking and innovative approach to SEO & Content activity. Attend all important internal and external client meetings. P rovide outstanding levels of client service in a proactive manner . Establish strong working and communication processes with all digital teams ( Process Develop ways of working that maximi s e client output Ensure briefing, planning and finance processes are strictly adhered to by the team Take responsibility for your direct report's development and career progression Review the quality of team output and take appropriate action to improve delivery Play an active role in the recruitment and interviewing process to build strong teams Profitability Increase SEO budgets of existing client base, by proving the value of the channel Surface out-of-scope services to increase Mindshare revenue streams Be commercially minded, E nsuring effective management of available resources M aintain awareness of all scopes of work for your client portfolio Profile Keep up to date with industry developments & proactively offer POVs to your clients Become an expert in all SEO , Content & Digital PR services offered by Mindshare Build a reputation as a trusted senior advisor for internal and external stakeholders Play an active role in pitches, and other cross agency initiatives Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. About you An expert with e-commerce websites . Y ou don't need to be a developer but you'll need the experience of crawling, analysing and growing retail sites. A strong understanding of SEO strategy and how each of the pillars ladders up to generate growth for our clients. Comprehensive project management skills with experience using project management tools Experience in developing and leading client relationships Exceptional people management skills, including developing more junior team members and working as part of a wider team Exceptional executional SEO experience; using data and insight to develop successful end to end content strategies for your clients Data driven - you love using data to inform your strategic thinking Proven experience of improving organic performance for your clients Extensive experience using SEO tools such as SEMRush, Ahrefs, Majestic Experience with Adobe Analytics is preferable Experience working in or alongside Digital PR is preferable Ability to scope projects for our clients with accompanying forecasts to demonstrate the value your strategy has the potential to drive Good commercial acumen with ability to identify opportunities to help your clients grow, in turn growing your account revenue Ability to support the SEO Partner in improving our proposition, whether that be through developing additional services or improving standards of delivery etc. Strong process capabilities, with an ability to monitor account service levels and support with finance and recruitment processes Experience of working with production teams would be an advantage An understanding of how SEO can integrate with other digital and offline channels What we can offer you A strong salary commensurate and in-line with relevant experience 25 days annual leave and your birthday day off Ongoing internal and external training opportunities The opportunity to attend industry conferences and awards nights Career and personal progression Excellent pension matching structure About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands. Our approach Our ambition is to drive Good Growth for our clients. Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. Working for Mindshare Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating. Committed to Diversity & Inclusion We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
Apr 30, 2024
Full time
Role: SEO Account Director Department/Team : SEO & Content Role Objective Join the award-winning Mindshare SEO team! We are seeking an SEO Account Director to play an instrumental role with one of our biggest clients in the consumer electronics sector . You will work alongside an existing AD to manage the overall health of one our largest clients , which means you will need to be comfortable working as a team as well as taking the lead. In addition to being top-class in SEO, we are looking for someone with exceptional communication skills who can be a leader in front of clients, internal stakeholders, and their team. About the role The successful candidate will report to the Business Director, manage client teams, and work collaboratively with other departments. As an Account Director, you will oversee the successful implementation of the strategy for your clients. The ideal candidate will be able to use their initiative in setting up processes and expectations for the team. You will lead by example with a proactive approach to challenging the status quo, pushing yourself, your team, and your client to achieve the best results. The role would suit someone who is comfortable with technical SEO but has a broad range of experience across the full spectrum of SEO. Any experience working with ASO would also be desirable. Performance Take ultimate responsibility for the output of your team . Be the central client contact for your client portfolio . Exceptional presentation skills with ability communicate to senior stakeholders C apable of dealing with senior management internally and externally P roactive approach to interrogating your client's performance. Apply best practice rigor to how your accounts are being run. F orward thinking and innovative approach to SEO & Content activity. Attend all important internal and external client meetings. P rovide outstanding levels of client service in a proactive manner . Establish strong working and communication processes with all digital teams ( Process Develop ways of working that maximi s e client output Ensure briefing, planning and finance processes are strictly adhered to by the team Take responsibility for your direct report's development and career progression Review the quality of team output and take appropriate action to improve delivery Play an active role in the recruitment and interviewing process to build strong teams Profitability Increase SEO budgets of existing client base, by proving the value of the channel Surface out-of-scope services to increase Mindshare revenue streams Be commercially minded, E nsuring effective management of available resources M aintain awareness of all scopes of work for your client portfolio Profile Keep up to date with industry developments & proactively offer POVs to your clients Become an expert in all SEO , Content & Digital PR services offered by Mindshare Build a reputation as a trusted senior advisor for internal and external stakeholders Play an active role in pitches, and other cross agency initiatives Surfacing the best work within the team and promoting this internally and externally via case study submissions / award entries etc. About you An expert with e-commerce websites . Y ou don't need to be a developer but you'll need the experience of crawling, analysing and growing retail sites. A strong understanding of SEO strategy and how each of the pillars ladders up to generate growth for our clients. Comprehensive project management skills with experience using project management tools Experience in developing and leading client relationships Exceptional people management skills, including developing more junior team members and working as part of a wider team Exceptional executional SEO experience; using data and insight to develop successful end to end content strategies for your clients Data driven - you love using data to inform your strategic thinking Proven experience of improving organic performance for your clients Extensive experience using SEO tools such as SEMRush, Ahrefs, Majestic Experience with Adobe Analytics is preferable Experience working in or alongside Digital PR is preferable Ability to scope projects for our clients with accompanying forecasts to demonstrate the value your strategy has the potential to drive Good commercial acumen with ability to identify opportunities to help your clients grow, in turn growing your account revenue Ability to support the SEO Partner in improving our proposition, whether that be through developing additional services or improving standards of delivery etc. Strong process capabilities, with an ability to monitor account service levels and support with finance and recruitment processes Experience of working with production teams would be an advantage An understanding of how SEO can integrate with other digital and offline channels What we can offer you A strong salary commensurate and in-line with relevant experience 25 days annual leave and your birthday day off Ongoing internal and external training opportunities The opportunity to attend industry conferences and awards nights Career and personal progression Excellent pension matching structure About Mindshare Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands. Our approach Our ambition is to drive Good Growth for our clients. Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives. Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact. Working for Mindshare Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating. Committed to Diversity & Inclusion We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.
With the continued investment in technology operationally, and in support of our digital transformation within Aztec Group, we are introducing a new role for a Head of Testing Services ("HoTS"). The Head of Testing Services will be responsible for all aspects of Testing and Quality Assurance within the company defining testing strategy, and introducing best practise for application, infrastructure, and product development testing. The testing strategy will need to make consideration of multiple SDLC and DevOps models, techniques for defining functional and non-functional tests and testing tools including, but not limited to, those relating to performance and automation testing. This role will also be responsible for designing and managing the testing architecture and framework required to deliver a high-quality, efficient and scalable testing service. Reporting to the Head of Service Delivery, this individual will be responsible for growing and scaling the Testing team to meet the demands of a rapidly growing business across a broad range of products and services, developing and expanding the existing team, and building a wider service comprising both additional internal staff and staff from third-party service providers. The HoTS will be required to provide strategic support and guidance to business leaders and technology directors and third-party suppliers responsible for oversight and delivery of change initiatives, influencing decision making and clearly communicating decisions, priorities, and relevant project information at appropriate levels regarding testing requirements and commitments. This individual will be driven to proactively focus on strategic initiatives and planning activities to improve efficiency and effectiveness of testing processes and outcomes and be motivated to share knowledge of testing capabilities, risks, and opportunities with project leads cross-functionally. The HoTS should be able to clearly demonstrate excellent leadership, stakeholder management and communication skills as well as technical, analytical, and organisational skills. Key responsibilities: Build a Quality Assurance / Test Management function which can support the delivery of large complex technology-based projects and programmes, and technology operations within a rapid growth business. Define and execute a complete end-to-end testing strategy including both manual and automated testing approaches within traditional delivery and DevOps models. Build strong trusted relationships with project sponsors, business leaders, technology owners and external strategic partners. Identify, contract and manage third party suppliers of nearshore and offshore testing services to augment the in-house team. Identify, select and implement testing tools and services with track record in contract negotiation, commercial and supplier management in the testing space. Provide leadership and technical expertise within test automation, testing methodologies, testing processes, synthetic data services, and testing tools and techniques. Design and implement a testing framework and strategy, leveraging automation and AI solutions across all areas of testing (system integration, performance, security etc.). Proactively identify develop and implement opportunities for operational efficiencies using analytical skills, data, and feedback as part of continuous improvement. Provide technical leadership and support the creation of complex automation testing. Provide appropriate, forward-looking decision making to manage complex priorities supporting the delivery of the Aztec vision. Collaborate with working groups in the selection process of new applications. Operate as an advocate for quality throughout the product development lifecycle and be accountable in the transition process to Production. Stay across the development of external trends and technology changes in relation to Testing and QA including the influence of AI and import this understanding into the Testing strategy on an iterative basis. Manage and develop the Testing team and hold budgetary responsibility for the Testing cost centre managing internal and third-party costs associated with the Testing team and services. Skills, knowledge, and expertise: Extensive leadership experience of an enterprise testing function; high level of experience in a similar role implementing automated testing. Ability to influence and manage senior stakeholders, conflicting priorities and balance business and quality drivers in decision making. Ability to build successful teams, understanding different styles and how people work together. Strong people leadership skills with the ability to develop test professions within the team forging career paths as the team expands. Excellent understanding of testing tools, methods processes and automation and where best to apply them. Experience in designing and executing a hybrid inhouse / third party test strategy. Ability to present ideas in business and user-friendly language. Extensive experience of different project and development methodologies, Waterfall, Agile and DevOps, and the management of testing within both project and product-based delivery models. Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent communication skills and the ability to extrapolate requirements and deliverables. Experience in the IT change management lifecycle process. Should be a strong critical thinker, able to analyse releases from multiple perspectives. General information: Successful candidates will need to travel to various office and third-party locations working with a dispersed team and stakeholders in multiple offices. It is anticipated travel will be required to nearshore and offshore locations as the services expand and develop. We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Apr 30, 2024
Full time
With the continued investment in technology operationally, and in support of our digital transformation within Aztec Group, we are introducing a new role for a Head of Testing Services ("HoTS"). The Head of Testing Services will be responsible for all aspects of Testing and Quality Assurance within the company defining testing strategy, and introducing best practise for application, infrastructure, and product development testing. The testing strategy will need to make consideration of multiple SDLC and DevOps models, techniques for defining functional and non-functional tests and testing tools including, but not limited to, those relating to performance and automation testing. This role will also be responsible for designing and managing the testing architecture and framework required to deliver a high-quality, efficient and scalable testing service. Reporting to the Head of Service Delivery, this individual will be responsible for growing and scaling the Testing team to meet the demands of a rapidly growing business across a broad range of products and services, developing and expanding the existing team, and building a wider service comprising both additional internal staff and staff from third-party service providers. The HoTS will be required to provide strategic support and guidance to business leaders and technology directors and third-party suppliers responsible for oversight and delivery of change initiatives, influencing decision making and clearly communicating decisions, priorities, and relevant project information at appropriate levels regarding testing requirements and commitments. This individual will be driven to proactively focus on strategic initiatives and planning activities to improve efficiency and effectiveness of testing processes and outcomes and be motivated to share knowledge of testing capabilities, risks, and opportunities with project leads cross-functionally. The HoTS should be able to clearly demonstrate excellent leadership, stakeholder management and communication skills as well as technical, analytical, and organisational skills. Key responsibilities: Build a Quality Assurance / Test Management function which can support the delivery of large complex technology-based projects and programmes, and technology operations within a rapid growth business. Define and execute a complete end-to-end testing strategy including both manual and automated testing approaches within traditional delivery and DevOps models. Build strong trusted relationships with project sponsors, business leaders, technology owners and external strategic partners. Identify, contract and manage third party suppliers of nearshore and offshore testing services to augment the in-house team. Identify, select and implement testing tools and services with track record in contract negotiation, commercial and supplier management in the testing space. Provide leadership and technical expertise within test automation, testing methodologies, testing processes, synthetic data services, and testing tools and techniques. Design and implement a testing framework and strategy, leveraging automation and AI solutions across all areas of testing (system integration, performance, security etc.). Proactively identify develop and implement opportunities for operational efficiencies using analytical skills, data, and feedback as part of continuous improvement. Provide technical leadership and support the creation of complex automation testing. Provide appropriate, forward-looking decision making to manage complex priorities supporting the delivery of the Aztec vision. Collaborate with working groups in the selection process of new applications. Operate as an advocate for quality throughout the product development lifecycle and be accountable in the transition process to Production. Stay across the development of external trends and technology changes in relation to Testing and QA including the influence of AI and import this understanding into the Testing strategy on an iterative basis. Manage and develop the Testing team and hold budgetary responsibility for the Testing cost centre managing internal and third-party costs associated with the Testing team and services. Skills, knowledge, and expertise: Extensive leadership experience of an enterprise testing function; high level of experience in a similar role implementing automated testing. Ability to influence and manage senior stakeholders, conflicting priorities and balance business and quality drivers in decision making. Ability to build successful teams, understanding different styles and how people work together. Strong people leadership skills with the ability to develop test professions within the team forging career paths as the team expands. Excellent understanding of testing tools, methods processes and automation and where best to apply them. Experience in designing and executing a hybrid inhouse / third party test strategy. Ability to present ideas in business and user-friendly language. Extensive experience of different project and development methodologies, Waterfall, Agile and DevOps, and the management of testing within both project and product-based delivery models. Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent communication skills and the ability to extrapolate requirements and deliverables. Experience in the IT change management lifecycle process. Should be a strong critical thinker, able to analyse releases from multiple perspectives. General information: Successful candidates will need to travel to various office and third-party locations working with a dispersed team and stakeholders in multiple offices. It is anticipated travel will be required to nearshore and offshore locations as the services expand and develop. We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advanceon bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763
Apr 30, 2024
Full time
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advanceon bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763
Director - Head of Infrastructure page is loaded Director - Head of Infrastructure Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Main Purpose and Accountability of the Role Specifically, you have accountability for the following named departments, this includes: Technology Infrastructure, Technology Entity: MUFG Securities EMEA plc MUFG Bank EMEA Certification Status: Certified Staff - Material risk takers - (SMCR) MRT Status: EMEA/MUS All Other MRTs Roles, Scope and Reporting Structure Head of IT Infrastructure - MUFG Securities EMEA Head of IT Infrastructure - MUFG Bank EMEA Authority from, and Reporting to: Head of Technology Key Responsibilities Specifically, you will be accountable and responsible for taking appropriate action with respect to the Company's Technology Infrastructure department, including: Planning and Strategy Development As Head of the IT Infrastructure department within Technology, you will be responsible for ensuring the strategy for the department is in line with business objectives, agreed with relevant stakeholders and understood by the department. Specifically this will include the following: Responsible and accountable for establishing and developing the department and its participation in the Firm's business strategy including formulating and executing strategy, setting objectives and business plans and managing costs. Responsible and accountable for leading, directing, controlling and managing the staff within the department to ensure that they (i) understand their responsibilities and duties applicable to their roles, (ii) comply with the Firm's policies and procedures and (iii) conduct themselves in a way which is commensurate with the Firm's values; Responsible and accountable for managing and monitoring the department's risk and IT infrastructure inventory to control the Firm's exposure within predefined limits prescribed by IT Risk Management and established by the Firm's Risk Management Committee and overseeing the department to operate within the Firm's defined risk appetite; Responsible for contributing to the Company's revenue target and to enhancing the worldwide franchise of MUFG; Responsible and accountable for maintaining and enhancing good working relationships between the IT Infrastructure department and stakeholders, including business, control and other technology teams globally; Responsible and accountable for planning and preparing the department's annual budget, documenting budget expenditures and monitoring the department's expenditure ensuring that cost controls are always in place; Responsible and accountable for managing, maintaining, supporting, developing and setting strategy on all IT In frastructure elements. Responsible and accountable managing the production environment to ensure it meets agreed service standards, SLAs and KPIs. Responsible and accountable for Enterprise Infrastructure, coordinating with other expert teams to provide a complete architecture roadmap and direction. Responsible and accountable for working with the Branches in EMEA to set an appropriate Infrastructure strategy that is efficient, meets Group and Regulatory Controls and permits optimisation of cost. Responsible and accountable for building strong relationships across the Bank and Securities business functions and business areas, underpinned by trust and the core values of the bank Coordinating the activities of the IT Infrastructure senior management team Responsible and accountable for delegating the management of the departments manuals and policy document, ensuring that these are up-to-date, and remain "fit for purpose" such that IT Infrastructure can carry out its responsibilities in the most appropriate and efficient manner. Risk Management As Head of IT Infrastructure, you will be responsible for monitoring, and taking action further to your delegated authority in respect of, the risk being run across the IT Infrastructure . You are/will: responsible for managing all relevant risks (including, but not limited to, IT Risk, operational and conduct risks) within the firm's risk appetite including through the use and continued development of market-leading risk management models and monitoring tools. responsible for conducting business in line with internal policies and procedures as well as regulatory requirements. ensure that the Global Governance Standards are supported by appropriate and effective compliance policies and procedures that are applied consistently across the IT Infrastructure ; and responsible for ensuring that the information supplied by the IT Infrastructure team for risk reporting is well managed and, within the policies established by the Company and Operating Entity's, Boards and appropriate committees; Ensure IT controls are in place to mitigate all risks for the department. Support and partner with the IT Risk, Security and Control department in defining new policies and procedures covering all areas of responsibility. Responsible for managing compliance to policies, standards and procedures set against IT infrastructure. Regulatory Compliance, Affairs and Change You will manage the following matters with respect to internal systems and procedures, appropriate for above departments, including: Being accountable for evaluating, approving and establishing where necessary, appropriate operational and IT systems and controls to enable IT Infrastructure to conduct its business in accordance with agreed business plans within the International Business Controls and Compliance You are responsible for ensuring the Company's compliance with internal risk and compliance requirements, controls and procedures, including but not limited to: overseeing that the above departments maintain systems and controls commensurate to its business and in line with regulatory requirements ; personally, following all relevant policies and procedures, and ensuring those in your teams also follow policy and procedures. Technical Capability Responsible for: Data Centres Networks (including firewall technology) External connectivity Communications, Telephony (including switchboard and voice recording), Virtualisation technology (incl containerisation) Operating systems Cloud services (where applicable) Collaboration tools Servers, Desktops, Storage (online, offline and backup) Databases, Threat and vulnerability management (where applicable) as well as all related hardware and software. Ensure a highly available, reliable and performant infrastructure is developed, maintained and supported to meet the business needs for availability, performance and control under a 24 x 7 support regime. Ensure the infrastructure architecture aligns to the business, information and application architectures. Ensure the teams resolve infrastructure-related requests and issues in line with expectations. Ensure performance of the service delivery is tracked and managed through pre-agreed KPIs. Ensure that all programme-aligned work are planned and delivered in line within timelines and budgets. People You will manage the following matters, appropriate for above departments, including: authority for building (via recruitment, restructuring and internal development) a team of high-quality professionals that will achieve the objectives of the broader MUFG Group to leverage the strategic advantages; accountable for ensuring that all staff in your remit are fully trained and understand what is required of them in order to do their jobs effectively, including ensuring that job descriptions, objectives/personal development and performance reviews are provided for all staff at least once a year in accordance with Human Resources requirements, continually monitoring their competency in order to meet the requirements of the relevant regulator's training and competency regime, handling appropriately any grievance or disciplinary issues; and accountable for ensuring that the department meets target resourcing KPI's that are in line with wider Technology department objectives; and - accountable for ensuring that any responsibilities that you have delegated to other staff, including those in respect of regulatory obligations (where applicable), are appropriately apportioned and controlled . click apply for full job details
Apr 30, 2024
Full time
Director - Head of Infrastructure page is loaded Director - Head of Infrastructure Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Main Purpose and Accountability of the Role Specifically, you have accountability for the following named departments, this includes: Technology Infrastructure, Technology Entity: MUFG Securities EMEA plc MUFG Bank EMEA Certification Status: Certified Staff - Material risk takers - (SMCR) MRT Status: EMEA/MUS All Other MRTs Roles, Scope and Reporting Structure Head of IT Infrastructure - MUFG Securities EMEA Head of IT Infrastructure - MUFG Bank EMEA Authority from, and Reporting to: Head of Technology Key Responsibilities Specifically, you will be accountable and responsible for taking appropriate action with respect to the Company's Technology Infrastructure department, including: Planning and Strategy Development As Head of the IT Infrastructure department within Technology, you will be responsible for ensuring the strategy for the department is in line with business objectives, agreed with relevant stakeholders and understood by the department. Specifically this will include the following: Responsible and accountable for establishing and developing the department and its participation in the Firm's business strategy including formulating and executing strategy, setting objectives and business plans and managing costs. Responsible and accountable for leading, directing, controlling and managing the staff within the department to ensure that they (i) understand their responsibilities and duties applicable to their roles, (ii) comply with the Firm's policies and procedures and (iii) conduct themselves in a way which is commensurate with the Firm's values; Responsible and accountable for managing and monitoring the department's risk and IT infrastructure inventory to control the Firm's exposure within predefined limits prescribed by IT Risk Management and established by the Firm's Risk Management Committee and overseeing the department to operate within the Firm's defined risk appetite; Responsible for contributing to the Company's revenue target and to enhancing the worldwide franchise of MUFG; Responsible and accountable for maintaining and enhancing good working relationships between the IT Infrastructure department and stakeholders, including business, control and other technology teams globally; Responsible and accountable for planning and preparing the department's annual budget, documenting budget expenditures and monitoring the department's expenditure ensuring that cost controls are always in place; Responsible and accountable for managing, maintaining, supporting, developing and setting strategy on all IT In frastructure elements. Responsible and accountable managing the production environment to ensure it meets agreed service standards, SLAs and KPIs. Responsible and accountable for Enterprise Infrastructure, coordinating with other expert teams to provide a complete architecture roadmap and direction. Responsible and accountable for working with the Branches in EMEA to set an appropriate Infrastructure strategy that is efficient, meets Group and Regulatory Controls and permits optimisation of cost. Responsible and accountable for building strong relationships across the Bank and Securities business functions and business areas, underpinned by trust and the core values of the bank Coordinating the activities of the IT Infrastructure senior management team Responsible and accountable for delegating the management of the departments manuals and policy document, ensuring that these are up-to-date, and remain "fit for purpose" such that IT Infrastructure can carry out its responsibilities in the most appropriate and efficient manner. Risk Management As Head of IT Infrastructure, you will be responsible for monitoring, and taking action further to your delegated authority in respect of, the risk being run across the IT Infrastructure . You are/will: responsible for managing all relevant risks (including, but not limited to, IT Risk, operational and conduct risks) within the firm's risk appetite including through the use and continued development of market-leading risk management models and monitoring tools. responsible for conducting business in line with internal policies and procedures as well as regulatory requirements. ensure that the Global Governance Standards are supported by appropriate and effective compliance policies and procedures that are applied consistently across the IT Infrastructure ; and responsible for ensuring that the information supplied by the IT Infrastructure team for risk reporting is well managed and, within the policies established by the Company and Operating Entity's, Boards and appropriate committees; Ensure IT controls are in place to mitigate all risks for the department. Support and partner with the IT Risk, Security and Control department in defining new policies and procedures covering all areas of responsibility. Responsible for managing compliance to policies, standards and procedures set against IT infrastructure. Regulatory Compliance, Affairs and Change You will manage the following matters with respect to internal systems and procedures, appropriate for above departments, including: Being accountable for evaluating, approving and establishing where necessary, appropriate operational and IT systems and controls to enable IT Infrastructure to conduct its business in accordance with agreed business plans within the International Business Controls and Compliance You are responsible for ensuring the Company's compliance with internal risk and compliance requirements, controls and procedures, including but not limited to: overseeing that the above departments maintain systems and controls commensurate to its business and in line with regulatory requirements ; personally, following all relevant policies and procedures, and ensuring those in your teams also follow policy and procedures. Technical Capability Responsible for: Data Centres Networks (including firewall technology) External connectivity Communications, Telephony (including switchboard and voice recording), Virtualisation technology (incl containerisation) Operating systems Cloud services (where applicable) Collaboration tools Servers, Desktops, Storage (online, offline and backup) Databases, Threat and vulnerability management (where applicable) as well as all related hardware and software. Ensure a highly available, reliable and performant infrastructure is developed, maintained and supported to meet the business needs for availability, performance and control under a 24 x 7 support regime. Ensure the infrastructure architecture aligns to the business, information and application architectures. Ensure the teams resolve infrastructure-related requests and issues in line with expectations. Ensure performance of the service delivery is tracked and managed through pre-agreed KPIs. Ensure that all programme-aligned work are planned and delivered in line within timelines and budgets. People You will manage the following matters, appropriate for above departments, including: authority for building (via recruitment, restructuring and internal development) a team of high-quality professionals that will achieve the objectives of the broader MUFG Group to leverage the strategic advantages; accountable for ensuring that all staff in your remit are fully trained and understand what is required of them in order to do their jobs effectively, including ensuring that job descriptions, objectives/personal development and performance reviews are provided for all staff at least once a year in accordance with Human Resources requirements, continually monitoring their competency in order to meet the requirements of the relevant regulator's training and competency regime, handling appropriately any grievance or disciplinary issues; and accountable for ensuring that the department meets target resourcing KPI's that are in line with wider Technology department objectives; and - accountable for ensuring that any responsibilities that you have delegated to other staff, including those in respect of regulatory obligations (where applicable), are appropriately apportioned and controlled . click apply for full job details
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Purpose Working within the Customer Order Management Team (ISEs/Sales Support) to own and manage transactional orders from Opportunity Creation to Booking. Supports Sales organisation in specific tasks described i.e sourcing contract information, working with internal and external customers to ensure the correct information is gained. Key accountabilities Responsible for managing Internal Connectivity (Cross Connect) Orders form parent company through Opportunity, Quote and Order - ensuring all relevant data is captured and provided to the implementation Team Managing monthly power usage and Value Added Services orders through Opportunity, Quote and Order Managing Remote Hands in arrears orders on a Quarterly basis or when requested Offering support on any contract-related investigation- working internally with Legal, Procurement, Sales teams etc. as required Managing small transactional orders Attend periodic sales training where applicable Understand requirements of existing and prospective clients. The successful candidate will be part of building a high performing front end of our business, to complement the excellent product and service. Relationships and key contacts Reporting to the Customer and Sales support Director and working closely with the other Inside Sales Executives internal stakeholders - Sales, Commercial, Finance, Billing, Delivery, Operations, Legal, Procurement, Solution Architects, Service Management, Service Desk. Role specific requirements Skills & Experience Essential Some experience in a sales role, managing order processes and CRM systems. Experience of working under pressure and delivering against tight deadlines, even within a challenging of fluctuating internal environment - proven tenacity to succeed. Demonstrable experience working in a team environment. Desirable Knowledge of sales life cycle and opportunity management an advantage Some knowledge of the Data Centre and/or related industries. Qualifications (optional, if required) Degree level or equivalent is desirable Fluent in English as well as one other European language will be beneficial - both written and spoken An organised person with their own initiative, problem solving mentality and a creative thinking approach with proven examples would be essential. Excellent forward planning and organisation skills, with the ability to prioritise those items with maximum positive impact on Colt's business and customers What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Front End, Procurement, CRM, Technology, Operations
Apr 29, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Purpose Working within the Customer Order Management Team (ISEs/Sales Support) to own and manage transactional orders from Opportunity Creation to Booking. Supports Sales organisation in specific tasks described i.e sourcing contract information, working with internal and external customers to ensure the correct information is gained. Key accountabilities Responsible for managing Internal Connectivity (Cross Connect) Orders form parent company through Opportunity, Quote and Order - ensuring all relevant data is captured and provided to the implementation Team Managing monthly power usage and Value Added Services orders through Opportunity, Quote and Order Managing Remote Hands in arrears orders on a Quarterly basis or when requested Offering support on any contract-related investigation- working internally with Legal, Procurement, Sales teams etc. as required Managing small transactional orders Attend periodic sales training where applicable Understand requirements of existing and prospective clients. The successful candidate will be part of building a high performing front end of our business, to complement the excellent product and service. Relationships and key contacts Reporting to the Customer and Sales support Director and working closely with the other Inside Sales Executives internal stakeholders - Sales, Commercial, Finance, Billing, Delivery, Operations, Legal, Procurement, Solution Architects, Service Management, Service Desk. Role specific requirements Skills & Experience Essential Some experience in a sales role, managing order processes and CRM systems. Experience of working under pressure and delivering against tight deadlines, even within a challenging of fluctuating internal environment - proven tenacity to succeed. Demonstrable experience working in a team environment. Desirable Knowledge of sales life cycle and opportunity management an advantage Some knowledge of the Data Centre and/or related industries. Qualifications (optional, if required) Degree level or equivalent is desirable Fluent in English as well as one other European language will be beneficial - both written and spoken An organised person with their own initiative, problem solving mentality and a creative thinking approach with proven examples would be essential. Excellent forward planning and organisation skills, with the ability to prioritise those items with maximum positive impact on Colt's business and customers What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Front End, Procurement, CRM, Technology, Operations
Head of Public Sector for Oracle Enterprise Applications Company Description Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers through 2024 and beyond. No 1 Best place to work in Ireland 4th Best Super Large Workplace in Tech the UK No 1 Best place to work in India 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3200 strong,€347m/ £302m revenue business Job Description The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle: Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers. Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add. Empowered People: Management of employees within your Sector. Specific accountabilities include: Pre Sales Leadership Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood. Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike. Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions. Provide leadership, guidance and expertise during the pre-sales process to secure new business. Customer Delivery Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters. Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role. Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance). Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly). Thought Leadership: Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.) Stay up-to-date with industry trends, partner (Oracle) updates, and best practices. Share knowledge and insights with the team and clients through thought leadership content and presentations. You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values. Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected. Qualifications Strong Delivery: Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard. Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy. Driving Growth: Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services . Track record of building relationships up to C-level to win and retain key customers. Leading Teams: Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management. Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation. Experience working with globally distributed teams, across multiple specialisms. Additional Information Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. Please note that you must have the legal right to live and work in the United Kingdom or Ireland. This is a full-time permanent role. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
Apr 28, 2024
Full time
Head of Public Sector for Oracle Enterprise Applications Company Description Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers through 2024 and beyond. No 1 Best place to work in Ireland 4th Best Super Large Workplace in Tech the UK No 1 Best place to work in India 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3200 strong,€347m/ £302m revenue business Job Description The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle: Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers. Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add. Empowered People: Management of employees within your Sector. Specific accountabilities include: Pre Sales Leadership Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood. Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike. Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions. Provide leadership, guidance and expertise during the pre-sales process to secure new business. Customer Delivery Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters. Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role. Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance). Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly). Thought Leadership: Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.) Stay up-to-date with industry trends, partner (Oracle) updates, and best practices. Share knowledge and insights with the team and clients through thought leadership content and presentations. You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values. Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected. Qualifications Strong Delivery: Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard. Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy. Driving Growth: Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services . Track record of building relationships up to C-level to win and retain key customers. Leading Teams: Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management. Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation. Experience working with globally distributed teams, across multiple specialisms. Additional Information Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. Please note that you must have the legal right to live and work in the United Kingdom or Ireland. This is a full-time permanent role. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
Doherty Associates (DA) is an IT Managed Services Provider (MSP), that delivers a broad range of consulting and managed services to a highly loyal and expanding Client base. With a 33-year track record and 100 employees, DA specialises in risk-focussed sectors, including capital markets and legal, where security capability and service quality is highly valued. Last year, DA client attrition was DA are a highly accredited Microsoft partner, with four Solutions Partner Designations (SPDs), having previously achieved 11 Gold competencies (the precursor to SPDs). DA are ISO27001 & ISO9001 accredited, operate a multi-geo 24x7 operation, and are Cyber Essentials Plus certified. Our organisational profile is an attractive proposition for our clients and colleagues; DA is large enough to have a genuine depth of capability, but small enough to deliver an engaging and intimate service culture. About the role As a Client Account Director, you will be responsible for managing and growing a portfolio of strategic Clients, both existing and new logo. You will act as a trusted advisor, providing consultative and proactive solutions that align with our clients objectives and IT needs. You will work closely with the delivery teams to ensure high-quality service delivery and client satisfaction. As a senior member of the sales team, you will also be a mentor and role model to junior team members. Responsibilities Manage a portfolio of key clients, ensuring high CSAT and the achievement of sales KPIs Develop and execute account plans to grow revenue, profitability, and wallet share Identify and pursue new business opportunities within existing accounts and new logos, leveraging inbound referrals, marketing leads, and self-generation techniques Build and maintain strong relationships with senior client decision-makers Coordinate and collaborate with internal teams to ensure your client expectations are being met Monitor and analyse account performance, providing regular reports to management and clients Resolve any issues or escalations that arise, ensuring timely and effective communication Stay abreast of industry trends, best practices, and competitive intelligence Qualification, experience and skills Must have Track record of account management in the IT industry Proven track record of achieving targets and KPIs Strong knowledge of IT solutions, such as cloud computing, end user services & cybersecurity Proven experience selling Microsoft solutions Excellent communication, negotiation, and presentation skills Ability to build and maintain long-term relationships with clients and stakeholders at all levels Strategic thinking and problem-solving skills Flexibility and adaptability to changing market conditions and client needs Nice to have Experience working for a Microsoft MSP About the person You will keep the promises you make, have excellent communication and relationship-building skills, as well as a commercial mindset and natural curiosity. You will be a self-starter, with the ability to work independently and collaboratively in a fast-paced environment. Ability to listen and understand Methodical and organised Be able to adjust to changing workloads and priorities Ability to work under pressure and deliver to timescales Driven to ensure individual and team targets are achieved Able to work both independently and as part of a team Confidence to provide leadership to delivery resources Gravitas to engage with senior stakeholders What we offer in return Basic salary plus commission 33 days of annual leave (incl. 8 UK bank holidays) Hybrid working with a standard commute travel cost reimbursable (if traveling to the office on 3rd, 4th and 5th day during the week)
Apr 28, 2024
Full time
Doherty Associates (DA) is an IT Managed Services Provider (MSP), that delivers a broad range of consulting and managed services to a highly loyal and expanding Client base. With a 33-year track record and 100 employees, DA specialises in risk-focussed sectors, including capital markets and legal, where security capability and service quality is highly valued. Last year, DA client attrition was DA are a highly accredited Microsoft partner, with four Solutions Partner Designations (SPDs), having previously achieved 11 Gold competencies (the precursor to SPDs). DA are ISO27001 & ISO9001 accredited, operate a multi-geo 24x7 operation, and are Cyber Essentials Plus certified. Our organisational profile is an attractive proposition for our clients and colleagues; DA is large enough to have a genuine depth of capability, but small enough to deliver an engaging and intimate service culture. About the role As a Client Account Director, you will be responsible for managing and growing a portfolio of strategic Clients, both existing and new logo. You will act as a trusted advisor, providing consultative and proactive solutions that align with our clients objectives and IT needs. You will work closely with the delivery teams to ensure high-quality service delivery and client satisfaction. As a senior member of the sales team, you will also be a mentor and role model to junior team members. Responsibilities Manage a portfolio of key clients, ensuring high CSAT and the achievement of sales KPIs Develop and execute account plans to grow revenue, profitability, and wallet share Identify and pursue new business opportunities within existing accounts and new logos, leveraging inbound referrals, marketing leads, and self-generation techniques Build and maintain strong relationships with senior client decision-makers Coordinate and collaborate with internal teams to ensure your client expectations are being met Monitor and analyse account performance, providing regular reports to management and clients Resolve any issues or escalations that arise, ensuring timely and effective communication Stay abreast of industry trends, best practices, and competitive intelligence Qualification, experience and skills Must have Track record of account management in the IT industry Proven track record of achieving targets and KPIs Strong knowledge of IT solutions, such as cloud computing, end user services & cybersecurity Proven experience selling Microsoft solutions Excellent communication, negotiation, and presentation skills Ability to build and maintain long-term relationships with clients and stakeholders at all levels Strategic thinking and problem-solving skills Flexibility and adaptability to changing market conditions and client needs Nice to have Experience working for a Microsoft MSP About the person You will keep the promises you make, have excellent communication and relationship-building skills, as well as a commercial mindset and natural curiosity. You will be a self-starter, with the ability to work independently and collaboratively in a fast-paced environment. Ability to listen and understand Methodical and organised Be able to adjust to changing workloads and priorities Ability to work under pressure and deliver to timescales Driven to ensure individual and team targets are achieved Able to work both independently and as part of a team Confidence to provide leadership to delivery resources Gravitas to engage with senior stakeholders What we offer in return Basic salary plus commission 33 days of annual leave (incl. 8 UK bank holidays) Hybrid working with a standard commute travel cost reimbursable (if traveling to the office on 3rd, 4th and 5th day during the week)