University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems. Annual salary of £26,000.00-£30,000.00 Access to company pension scheme On-site parking and profit-sharing benefits Role: Our client needs a 1st/2nd Line Support Engineer to deliver excellent IT support. Prioritising and handling support requests via calls and emails to meet service levels. Keeping records of all issues and queries using IT Service Management Software. Escalating complex issues to third-party vendors and keeping stakeholders updated. Becoming an expert on core business systems and supporting desktop solutions, including active directory and Microsoft Office products. Collaborating with the Operational Support team for onsite systems and support activities. Participating in User Acceptance Testing for system enhancements and updates. Installing and configuring system applications, occasionally working with third-party vendors. Supporting team members in testing and diagnosing technical problems. Upholding 'best practice' procedures and contributing to continuous improvement initiatives. The Candidate: The ideal Systems Support Coordinator will have a blend of technical expertise and customer service skills. A minimum of 2 years' experience in a commercial environment, with a preference for those knowledgeable in retail support. Proficiency with the Microsoft product stack, including Exchange, AD, O365, and Intune. Strong analytical and problem-solving abilities, with a knack for troubleshooting. Exceptional customer care skills, with effective communication to resolve issues and ensure customer satisfaction. Solid understanding of Microsoft PC and Network operating environments and associated applications. This 1st/2nd Line Support position is an excellent opportunity for an IT professional with a passion for problem-solving and customer service. If you're ready to take on this challenging and rewarding role, we invite you to submit your CV.If you have experience as an IT Support Technician, Helpdesk Analyst, IT Service Desk Analyst, Technical Support Specialist, or Customer Support Engineer, this Systems Support Coordinator role could be the next step in your career.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems. Annual salary of £26,000.00-£30,000.00 Access to company pension scheme On-site parking and profit-sharing benefits Role: Our client needs a 1st/2nd Line Support Engineer to deliver excellent IT support. Prioritising and handling support requests via calls and emails to meet service levels. Keeping records of all issues and queries using IT Service Management Software. Escalating complex issues to third-party vendors and keeping stakeholders updated. Becoming an expert on core business systems and supporting desktop solutions, including active directory and Microsoft Office products. Collaborating with the Operational Support team for onsite systems and support activities. Participating in User Acceptance Testing for system enhancements and updates. Installing and configuring system applications, occasionally working with third-party vendors. Supporting team members in testing and diagnosing technical problems. Upholding 'best practice' procedures and contributing to continuous improvement initiatives. The Candidate: The ideal Systems Support Coordinator will have a blend of technical expertise and customer service skills. A minimum of 2 years' experience in a commercial environment, with a preference for those knowledgeable in retail support. Proficiency with the Microsoft product stack, including Exchange, AD, O365, and Intune. Strong analytical and problem-solving abilities, with a knack for troubleshooting. Exceptional customer care skills, with effective communication to resolve issues and ensure customer satisfaction. Solid understanding of Microsoft PC and Network operating environments and associated applications. This 1st/2nd Line Support position is an excellent opportunity for an IT professional with a passion for problem-solving and customer service. If you're ready to take on this challenging and rewarding role, we invite you to submit your CV.If you have experience as an IT Support Technician, Helpdesk Analyst, IT Service Desk Analyst, Technical Support Specialist, or Customer Support Engineer, this Systems Support Coordinator role could be the next step in your career.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Project Manager Opportunity Do you thrive on delivering strategic projects with precision and finesse? I am seeking a dynamic Project Manager to lead the charge in ensuring our clients projects soar to success. As a Project Manager, your responsibilities will span from developing detailed project plans to proactively leading projects from start to finish. With your keen eye for detail and leadership prowess, you'll navigate projects through every twist and turn, ensuring they stay on course. Responsibilities & Accountabilities for the Project Manager: Assist the Head of PMO in steering strategic projects within the Programmes Office. Implement a project management methodology that aligns with their goals and garners support from senior stakeholders. Identify, assess, and monitor risks to keep projects on track. Maintain a deep understanding of both the commercial and technical aspects of all projects. Prioritize projects for resource allocation in collaboration with division heads. Foster professional relationships with stakeholders and support programmes teams in documentation and reporting. Manage risks effectively to keep projects on track and implement mitigation strategies. Deliver accurate and timely reporting for various stakeholders. Facilitate programmes planning and contribute to lessons learned for continuous improvement. Support Programme Owners and Coordinators with delivery models, reports, and tools. Key Skills for the Project Manager: Demonstrate professionalism, confidence, and composure in all situations. Foster a customer-focused approach and collaboration within the team. Exhibit strong organizational skills and attention to detail. Cultivate good interpersonal skills and rapport-building abilities. Possess strong problem-solving and analytical abilities. Stay updated on industry advances and new methods. Proficient in Excel, Word, and Outlook. Exhibit inspirational people management skills and leadership prowess. Comfortable with decision-making and problem-solving under pressure. Apply now as a Project Manager and embark on a journey of innovation and success!
Apr 29, 2024
Full time
Project Manager Opportunity Do you thrive on delivering strategic projects with precision and finesse? I am seeking a dynamic Project Manager to lead the charge in ensuring our clients projects soar to success. As a Project Manager, your responsibilities will span from developing detailed project plans to proactively leading projects from start to finish. With your keen eye for detail and leadership prowess, you'll navigate projects through every twist and turn, ensuring they stay on course. Responsibilities & Accountabilities for the Project Manager: Assist the Head of PMO in steering strategic projects within the Programmes Office. Implement a project management methodology that aligns with their goals and garners support from senior stakeholders. Identify, assess, and monitor risks to keep projects on track. Maintain a deep understanding of both the commercial and technical aspects of all projects. Prioritize projects for resource allocation in collaboration with division heads. Foster professional relationships with stakeholders and support programmes teams in documentation and reporting. Manage risks effectively to keep projects on track and implement mitigation strategies. Deliver accurate and timely reporting for various stakeholders. Facilitate programmes planning and contribute to lessons learned for continuous improvement. Support Programme Owners and Coordinators with delivery models, reports, and tools. Key Skills for the Project Manager: Demonstrate professionalism, confidence, and composure in all situations. Foster a customer-focused approach and collaboration within the team. Exhibit strong organizational skills and attention to detail. Cultivate good interpersonal skills and rapport-building abilities. Possess strong problem-solving and analytical abilities. Stay updated on industry advances and new methods. Proficient in Excel, Word, and Outlook. Exhibit inspirational people management skills and leadership prowess. Comfortable with decision-making and problem-solving under pressure. Apply now as a Project Manager and embark on a journey of innovation and success!
Location: Appleby Magna (DE12 8AA) Contract: Full time, Fixed Term Contract Salary : £29,500 plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme. About the Job Relationships mean everything to us, and this one is particularly special. You'll have an important part to play in automotive success that spans nearly 50 years. Unipart Logistics (UL) has secured a contract to run the new, custom-built Jaguar Land Rover Global Parts Logistics Centre at Appleby Magna in Leicestershire. The operation is housed at Jaguar Land Rover's new Mercia Park campus, one of the largest UK warehouse developments for a single customer. We would like you to join us now! Here at Unipart, we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program. As a Transport Reporting Analyst, you will develop, maintain, and control the data and reporting databases covering inbound and outbound shipments for Jaguar Land Rover, to and from Mercia Park. As part of your key responsibilities you'll: Be responsible for the timely coordination of the inbound and outbound movement of parts across the world to and from our Mercia Park site via land, sea, and air. Work in conjunction with the carrier, warehouse operations and transport teams to compile and ensure the timely and accurate suite of reports for the customer on a daily, weekly, and monthly basis. Manage carrier freight movements in conjunction with the contractual SLAs and accurately report on the carrier's performance against those SLAs. Ensure compliance according to local and customs regulations/requirements. Identify and resolve any breach of export compliance and escalate where appropriate to Outbound Transport Manager. Support inbound and outbound transportation activity on-site as required, and process shipments to ensure that the expected delivery or collection is completed as planned. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Advanced Excel ability is a must have. Great communication skills - verbal, aural, and written. Good IT skills in Microsoft Office and/or Google Suite. Able to demonstrate proven experience of delivering excellent customer service and understanding customer requirements. Ability to work collaboratively in a team environment and build relationships with diverse stakeholders. Ability to adapt and react quickly to changes and requests. Willingness to learn about new technologies and processes. Attention to detail and accuracy We are very open to flexible working patterns and part time hours - please let us know what your preference is when you apply, and we'll do our best to accommodate. Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Logistics Analyst, Transportation Analyst, Supply Chain Analyst, Reporting Specialist, Logistics Coordinator, Transport Data Analyst, Freight Analyst, Operations Analyst, Shipping Coordinator, etc. REF-
Apr 29, 2024
Full time
Location: Appleby Magna (DE12 8AA) Contract: Full time, Fixed Term Contract Salary : £29,500 plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme. About the Job Relationships mean everything to us, and this one is particularly special. You'll have an important part to play in automotive success that spans nearly 50 years. Unipart Logistics (UL) has secured a contract to run the new, custom-built Jaguar Land Rover Global Parts Logistics Centre at Appleby Magna in Leicestershire. The operation is housed at Jaguar Land Rover's new Mercia Park campus, one of the largest UK warehouse developments for a single customer. We would like you to join us now! Here at Unipart, we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program. As a Transport Reporting Analyst, you will develop, maintain, and control the data and reporting databases covering inbound and outbound shipments for Jaguar Land Rover, to and from Mercia Park. As part of your key responsibilities you'll: Be responsible for the timely coordination of the inbound and outbound movement of parts across the world to and from our Mercia Park site via land, sea, and air. Work in conjunction with the carrier, warehouse operations and transport teams to compile and ensure the timely and accurate suite of reports for the customer on a daily, weekly, and monthly basis. Manage carrier freight movements in conjunction with the contractual SLAs and accurately report on the carrier's performance against those SLAs. Ensure compliance according to local and customs regulations/requirements. Identify and resolve any breach of export compliance and escalate where appropriate to Outbound Transport Manager. Support inbound and outbound transportation activity on-site as required, and process shipments to ensure that the expected delivery or collection is completed as planned. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Advanced Excel ability is a must have. Great communication skills - verbal, aural, and written. Good IT skills in Microsoft Office and/or Google Suite. Able to demonstrate proven experience of delivering excellent customer service and understanding customer requirements. Ability to work collaboratively in a team environment and build relationships with diverse stakeholders. Ability to adapt and react quickly to changes and requests. Willingness to learn about new technologies and processes. Attention to detail and accuracy We are very open to flexible working patterns and part time hours - please let us know what your preference is when you apply, and we'll do our best to accommodate. Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Logistics Analyst, Transportation Analyst, Supply Chain Analyst, Reporting Specialist, Logistics Coordinator, Transport Data Analyst, Freight Analyst, Operations Analyst, Shipping Coordinator, etc. REF-
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
Apr 29, 2024
Full time
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. Primarily office based but with flexible arrangements to work remotely, you will be responsible for resolving incidents and servicing requests to SLA. You will be part of a diverse team ranging from entry level to technical specialists, working together to deliver high quality support with exceptional customer service. You must be a positive, friendly, and sociable team player with a passion for IT and a can do attitude. Role Requirements Experience of working in an MSP or similar IT related environment. Windows Server OS Role and Feature administration, in particular; Active Directory Group Policy Microsoft 365 Admin Centre administration. Support of modern desktop environments (Windows 10 / macOS). Polite, confident, and effective communicator. Sincere passion for exceptional customer service. Maintain a high standard of work and professionalism. Team player ability to work effectively as part of a team to achieve shared goals. Full UK driving license. Role Responsibilities Incident Coordinator on a Rota Monitor RMM dashboards and execute required actions to mitigate all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The successful candidate will receive the following benefits: 24 days paid holiday + Bank Holidays Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Training and certification pathways to enhance your technical skills Employment anniversary awards Company funded social events Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Apr 29, 2024
Full time
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. Primarily office based but with flexible arrangements to work remotely, you will be responsible for resolving incidents and servicing requests to SLA. You will be part of a diverse team ranging from entry level to technical specialists, working together to deliver high quality support with exceptional customer service. You must be a positive, friendly, and sociable team player with a passion for IT and a can do attitude. Role Requirements Experience of working in an MSP or similar IT related environment. Windows Server OS Role and Feature administration, in particular; Active Directory Group Policy Microsoft 365 Admin Centre administration. Support of modern desktop environments (Windows 10 / macOS). Polite, confident, and effective communicator. Sincere passion for exceptional customer service. Maintain a high standard of work and professionalism. Team player ability to work effectively as part of a team to achieve shared goals. Full UK driving license. Role Responsibilities Incident Coordinator on a Rota Monitor RMM dashboards and execute required actions to mitigate all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The successful candidate will receive the following benefits: 24 days paid holiday + Bank Holidays Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Training and certification pathways to enhance your technical skills Employment anniversary awards Company funded social events Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Role Details: Plymouth, Royal Devonport Dockyard Hybrid, As and when required. 12-Month Contract Negotiable rate of pay Inside IR35 35 Hours Per week About the Role: The Energy Division at ARM is currently seeking a Senior BIM & Digital Engineer to join a Leading Nuclear Defence Business Key Responsibilities Include: Enforce Business Unity BIM Standards and Delivery Team BIM Execution Plan Provide Building Information Modelling authoring support Link BIM models from different task teams and Common Data Environment Produce high-quality parametric families and objects Apply BIM Authoring Standards and Production Methods Align model information with project responsibility matrix Ensuring the project team meets BIM level 2 standards Work with the Digital Library coordinator to model objects Use H&S beacons in BIM and ensure alignment with project BEP Support design coordination, clash resolution, and report model issues. What You Need to Succeed: Design and Construction experience background i.e. civil, structural, architectural, and MEP or similar. Shall hold HNC, Diploma, or Degree in one of the above multi-discipline roles. Shall know about ISO 19650 standards Shall have a minimum of 5 years of design and construction experience. The post holder must demonstrate relevant knowledge and skills required in the process of BIM throughout the design and construction lifecycle. How to Apply: If you are interested in this opportunity, please apply via the link, contact us on , or email me at , and we will let you know if you have been shortlisted. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 29, 2024
Full time
Role Details: Plymouth, Royal Devonport Dockyard Hybrid, As and when required. 12-Month Contract Negotiable rate of pay Inside IR35 35 Hours Per week About the Role: The Energy Division at ARM is currently seeking a Senior BIM & Digital Engineer to join a Leading Nuclear Defence Business Key Responsibilities Include: Enforce Business Unity BIM Standards and Delivery Team BIM Execution Plan Provide Building Information Modelling authoring support Link BIM models from different task teams and Common Data Environment Produce high-quality parametric families and objects Apply BIM Authoring Standards and Production Methods Align model information with project responsibility matrix Ensuring the project team meets BIM level 2 standards Work with the Digital Library coordinator to model objects Use H&S beacons in BIM and ensure alignment with project BEP Support design coordination, clash resolution, and report model issues. What You Need to Succeed: Design and Construction experience background i.e. civil, structural, architectural, and MEP or similar. Shall hold HNC, Diploma, or Degree in one of the above multi-discipline roles. Shall know about ISO 19650 standards Shall have a minimum of 5 years of design and construction experience. The post holder must demonstrate relevant knowledge and skills required in the process of BIM throughout the design and construction lifecycle. How to Apply: If you are interested in this opportunity, please apply via the link, contact us on , or email me at , and we will let you know if you have been shortlisted. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Role: Digital Asset Management Coordinator Location: Uxbridge (Hybrid) Salary: £28,000 Are you ready to take your career to the next level in the dynamic world of global beverages? An exciting opportunity awaits you as a Digital Asset Manager Coordinator with a leading player in the industry, renowned for its innovation, culture, and commitment to excellence. The Advocate Group is proud to be partnered with a market-leading beverage brand who have an international presence and a continuously expanding product portfolio that is loved by millions globally. RESPONSIBILITIES Become immersed in the environment to gain a thorough understanding of internal and external departmental needs Identify unique ways to organize and manage the entire digital asset life cycle from creation to distribution, production, and archiving Demonstrate understanding of legal issues around asset use and create solutions that serve business, creative, and legal requirements Assist with the creation of case studies/user stories and reporting/user acceptance testing (UAT) to identify and prioritize requirements and workflow Participate in the development and maintenance of asset metadata models incorporating industry standards unique requirements Understand tools available internally and externally to devise solutions that are flexible for our organization's use while making our process more efficient Develop a thorough understanding of user needs and how these differ to suggest solutions that work for individual audiences Conduct DAM user training for different audiences both internal and external POSITION REQUIREMENTS Demonstrated success working with digital assets Proven success as a key member of a team An understanding of Digital Marketing and / or Sports Marketing Able to apply sound judgment while working independently within tight timelines Outstanding attention to detail and commitment to excellence In possession of articulate communication skills; able to forge trusting relationships within a diverse team Hands-on technical experience with library systems, content management systems (CMSs), or other large searchable databases used in the creation of web pages, media, or research Understands the critical importance of timelines & willing to put in extra work in order to meet timelines Knowledge of Adobe Creative Cloud products Familiarity with standard office software Please get in touch with Molly Foort or click Apply Now to be considered for this vacancy. ?Call: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Apr 27, 2024
Full time
Role: Digital Asset Management Coordinator Location: Uxbridge (Hybrid) Salary: £28,000 Are you ready to take your career to the next level in the dynamic world of global beverages? An exciting opportunity awaits you as a Digital Asset Manager Coordinator with a leading player in the industry, renowned for its innovation, culture, and commitment to excellence. The Advocate Group is proud to be partnered with a market-leading beverage brand who have an international presence and a continuously expanding product portfolio that is loved by millions globally. RESPONSIBILITIES Become immersed in the environment to gain a thorough understanding of internal and external departmental needs Identify unique ways to organize and manage the entire digital asset life cycle from creation to distribution, production, and archiving Demonstrate understanding of legal issues around asset use and create solutions that serve business, creative, and legal requirements Assist with the creation of case studies/user stories and reporting/user acceptance testing (UAT) to identify and prioritize requirements and workflow Participate in the development and maintenance of asset metadata models incorporating industry standards unique requirements Understand tools available internally and externally to devise solutions that are flexible for our organization's use while making our process more efficient Develop a thorough understanding of user needs and how these differ to suggest solutions that work for individual audiences Conduct DAM user training for different audiences both internal and external POSITION REQUIREMENTS Demonstrated success working with digital assets Proven success as a key member of a team An understanding of Digital Marketing and / or Sports Marketing Able to apply sound judgment while working independently within tight timelines Outstanding attention to detail and commitment to excellence In possession of articulate communication skills; able to forge trusting relationships within a diverse team Hands-on technical experience with library systems, content management systems (CMSs), or other large searchable databases used in the creation of web pages, media, or research Understands the critical importance of timelines & willing to put in extra work in order to meet timelines Knowledge of Adobe Creative Cloud products Familiarity with standard office software Please get in touch with Molly Foort or click Apply Now to be considered for this vacancy. ?Call: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Our client based in Woking are looking for a Technical Client Co-Ordinator to support the order processing function of the business. They are looking for a self-motivated, highly organised and proactive person who enjoys dealing with existing clients and building good business relationships as well as providing support with their order requirements. Previous experience of Customer Service, over the phone and via email as well as a good understanding of distribution administration processes. You will speak with suppliers to discuss stock availability, supply lead times. Obtaining accurate pricing, preparing and send quotations. Accuracy is key! The successful candidate will have strong written and verbal communication skills. If you have a background in distribution of electrical components, this could be the role for you? The above is a brief outline of what our client has to offer in terms of employment and benefits. We have highlighted the key aspects and some of their benefits. If you are interested in finding out more about this role, get in touch today! This advert will remain open until the vacancy has been filled. We encourage you to CLICK THE APPLY BUTTON to avoid disappointment. Clockwork Recruitment is acting as an Employment Agency in relation to this vacancy We can only consider you for this role if you are currently eligible to work in the UK
Apr 27, 2024
Full time
Our client based in Woking are looking for a Technical Client Co-Ordinator to support the order processing function of the business. They are looking for a self-motivated, highly organised and proactive person who enjoys dealing with existing clients and building good business relationships as well as providing support with their order requirements. Previous experience of Customer Service, over the phone and via email as well as a good understanding of distribution administration processes. You will speak with suppliers to discuss stock availability, supply lead times. Obtaining accurate pricing, preparing and send quotations. Accuracy is key! The successful candidate will have strong written and verbal communication skills. If you have a background in distribution of electrical components, this could be the role for you? The above is a brief outline of what our client has to offer in terms of employment and benefits. We have highlighted the key aspects and some of their benefits. If you are interested in finding out more about this role, get in touch today! This advert will remain open until the vacancy has been filled. We encourage you to CLICK THE APPLY BUTTON to avoid disappointment. Clockwork Recruitment is acting as an Employment Agency in relation to this vacancy We can only consider you for this role if you are currently eligible to work in the UK
Contentful's Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 10%. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles. The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams' building efforts. Your experience working with customers will allow you to continually refine our best practices and form opinionated advice. There are also opportunities to contribute to Contentful's thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference. What you need to be successful At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company. Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures. Experience working on digital experiences beyond the web is a plus. Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby) Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field) Comfortable working in a fast-paced environment with multiple customer engagements at once Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences The ability to work both autonomously and with a team to drive customer results. Excellent English & German communication and presentation skills and confidence conveying knowledge to a technical audience. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, education days, and volunteer days Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges Use your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellness Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 years New hire office equipment stipend. Get the gear you need to work at your best Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Apr 27, 2024
Full time
Contentful's Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 10%. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles. The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams' building efforts. Your experience working with customers will allow you to continually refine our best practices and form opinionated advice. There are also opportunities to contribute to Contentful's thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference. What you need to be successful At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company. Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures. Experience working on digital experiences beyond the web is a plus. Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby) Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field) Comfortable working in a fast-paced environment with multiple customer engagements at once Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences The ability to work both autonomously and with a team to drive customer results. Excellent English & German communication and presentation skills and confidence conveying knowledge to a technical audience. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, education days, and volunteer days Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges Use your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellness Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 years New hire office equipment stipend. Get the gear you need to work at your best Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
IT Service Desk Coordinator Reports to: IT Team Leader Location: Hastings (Hybrid) Contract: Permanent Pattern: Pattern: Full Time (Shifts: 7am to 3:30pm, 8am to 4:30pm, 9:30am to 6pm) Closing date: 03/05/2024 at 10am Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £23,463 About the role: As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. Your focus will be on providing proactive and reactive assistance, ensuring seamless access to IT resources for all stakeholders. You'll embody a customer-centric approach, prioritising user satisfaction while adhering to defined Service Level Agreements and Key Performance Indicators. Your efforts will contribute to maintaining the continuous availability and optimal performance of IT equipment, essential for facilitating efficient operations across our network. Key Responsibilities: Collaborate with Onsite Support Technicians to deliver superior customer service Assess and categorise incoming support requests, aligning with SLAs and appropriate support teams Act as the initial point of contact for technical assistance via IT Service Management Perform remote troubleshooting, employing diagnostic techniques and effective questioning Guide customers through troubleshooting processes via various communication channels Escalate unresolved issues to higher support levels or onsite teams Provide accurate information regarding IT products and services Manage ticket assignments daily, ensuring alignment with relevant teams and members. Key Requirements: Motivated to work towards an ITIL V3 qualification Understanding of school policies and practices Knowledge of Data Protection Legislation Valuing confidentiality and discretion Strong dedication to providing professional IT support Effective communication skills across various platforms Administrative proficiency for Service Desk operations Competency in latest Windows OS and Microsoft Office A desire to understand how technology works and how it can be used to improve productivity Demonstrate a proactive approach in building relationships with others About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Friday 3 rd May 2024 at 10am but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Apr 27, 2024
Full time
IT Service Desk Coordinator Reports to: IT Team Leader Location: Hastings (Hybrid) Contract: Permanent Pattern: Pattern: Full Time (Shifts: 7am to 3:30pm, 8am to 4:30pm, 9:30am to 6pm) Closing date: 03/05/2024 at 10am Interviews: Interviews will be arranged as suitable candidates are identified, so early application is strongly advised Salary: £23,463 About the role: As the IT Service Desk Coordinator, you'll play a pivotal role in our team, operating remotely to deliver outstanding support to schools and the broader Ark IT community. Your focus will be on providing proactive and reactive assistance, ensuring seamless access to IT resources for all stakeholders. You'll embody a customer-centric approach, prioritising user satisfaction while adhering to defined Service Level Agreements and Key Performance Indicators. Your efforts will contribute to maintaining the continuous availability and optimal performance of IT equipment, essential for facilitating efficient operations across our network. Key Responsibilities: Collaborate with Onsite Support Technicians to deliver superior customer service Assess and categorise incoming support requests, aligning with SLAs and appropriate support teams Act as the initial point of contact for technical assistance via IT Service Management Perform remote troubleshooting, employing diagnostic techniques and effective questioning Guide customers through troubleshooting processes via various communication channels Escalate unresolved issues to higher support levels or onsite teams Provide accurate information regarding IT products and services Manage ticket assignments daily, ensuring alignment with relevant teams and members. Key Requirements: Motivated to work towards an ITIL V3 qualification Understanding of school policies and practices Knowledge of Data Protection Legislation Valuing confidentiality and discretion Strong dedication to providing professional IT support Effective communication skills across various platforms Administrative proficiency for Service Desk operations Competency in latest Windows OS and Microsoft Office A desire to understand how technology works and how it can be used to improve productivity Demonstrate a proactive approach in building relationships with others About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits: 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays Full office closure between Christmas and New Year As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by Friday 3 rd May 2024 at 10am but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Job DescriptionWhat will you do day to day?The role requires an excellent understanding of BMS systems with a strong understanding of Trend BMS or / and Niagra Framework products.There are four key objective of this role:The first being to help in the design and delivery of innovative and energy efficient solutions for both new projects and existing clients for the individual to be able to explore new technologies and to assist in the designing of complete BMS solutions for acquired projects, with focus on the design element. Specifically, the system architecture, controller software, integration requirements and head end solution / design.The second is to become an expert in Trend IQVision / IQ4 Products and Niagara based products to allow the individual to provide advice and recommendations on client installations as well as being able to support the wider team with new product development and technical support. This experience will be extended to allow a level of expertise that will ensure the individual has the ability to confidently install and commission a variety of projects based on these innovative products.Have the skillset to manage the site delivery of BMS projects by working hand in hand with project manager. This extends to managing the installing subcontractors and driving project progress and standards onsite to deliver to works to programme.Deliver PPM activities on strategic sites, where the systems require an enhanced level of technical knowledge. The aim is to gain knowledge of the site and the system. This would allow the individual to make recommendations, resolve immediate issues and induct one of the BMS PPM engineers to the site to allow them to confidently support the site for the long term.Tasks will includeSite visits during project mobilisation to understand the most effective system solution and to ensure that proposed is deliverable and meets the technical and practical needs of the project.Information gathering on plant and site requirements to ensure the software strategy and head end schematics accurately match.Ownership of the project design from point of handover from the sales team to completion of commissioningEnsure a robust and effective relationship exists with other members of the delivery team which provides the necessary support to ensure a seamless and professional project delivery.Design and configuration of controller strategies / schematics for the core range of BMS and metering systems including Trend, Tridium, DistechUtilisation of strategy and schematic designs that can be easily understood and adopted by the commissioning teams.Use own initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, sub contractors and suppliers.Deliver works within the allocated time and take an active role in suggesting how to improve project marginsContribute to the compilation of documentation / Des Ops / Manuals to support the design.Assist in periodic commissioning where efficiencies can be obtained through carrying out site tasks.Providing technical support on new innovative solutions that showcase new technologies and integration opportunities.Carryout surveys, proposals and quoting of new project works as required.Seek opportunities to gain greater experience of Tridium, Trend and Distech through small projects and engineering and by completing the available training courses to become an expert in these systems.Be focused on the Plan Zero initiative and support all service line opportunities wherever possible.Who will you work with?You will be part of a highly experience nationwide team who have built an operation based on supporting each other.We are at the highest level of Trends Partnership scheme and have additional Partnerships with Tridium, Distech, Priva, RDM and Siemens.Whilst this role is based remotely, you will form a key part of a project team that relies on each other to excel in their areas of expertise.We have 40 colleagues within the BMS Operation Nationwide QualificationsStrong BMS and Energy related knowledgeAn ability to create optimised strategies from scratchA passion for ensuring Health and Safety standards are a priority in every site activity carried out.Motivate and have good cross-functional relationships.Competent to maintain the company and client H&S standards.Customer focus on providing solutions beneficial to customersWilling to learn and have a desire to be the best at what they do.Hard working and committed to client delivery to the highest standards.An excellent communicator and respected individualEnthusiastic with a passion for team and operational success
Apr 26, 2024
Full time
Job DescriptionWhat will you do day to day?The role requires an excellent understanding of BMS systems with a strong understanding of Trend BMS or / and Niagra Framework products.There are four key objective of this role:The first being to help in the design and delivery of innovative and energy efficient solutions for both new projects and existing clients for the individual to be able to explore new technologies and to assist in the designing of complete BMS solutions for acquired projects, with focus on the design element. Specifically, the system architecture, controller software, integration requirements and head end solution / design.The second is to become an expert in Trend IQVision / IQ4 Products and Niagara based products to allow the individual to provide advice and recommendations on client installations as well as being able to support the wider team with new product development and technical support. This experience will be extended to allow a level of expertise that will ensure the individual has the ability to confidently install and commission a variety of projects based on these innovative products.Have the skillset to manage the site delivery of BMS projects by working hand in hand with project manager. This extends to managing the installing subcontractors and driving project progress and standards onsite to deliver to works to programme.Deliver PPM activities on strategic sites, where the systems require an enhanced level of technical knowledge. The aim is to gain knowledge of the site and the system. This would allow the individual to make recommendations, resolve immediate issues and induct one of the BMS PPM engineers to the site to allow them to confidently support the site for the long term.Tasks will includeSite visits during project mobilisation to understand the most effective system solution and to ensure that proposed is deliverable and meets the technical and practical needs of the project.Information gathering on plant and site requirements to ensure the software strategy and head end schematics accurately match.Ownership of the project design from point of handover from the sales team to completion of commissioningEnsure a robust and effective relationship exists with other members of the delivery team which provides the necessary support to ensure a seamless and professional project delivery.Design and configuration of controller strategies / schematics for the core range of BMS and metering systems including Trend, Tridium, DistechUtilisation of strategy and schematic designs that can be easily understood and adopted by the commissioning teams.Use own initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, sub contractors and suppliers.Deliver works within the allocated time and take an active role in suggesting how to improve project marginsContribute to the compilation of documentation / Des Ops / Manuals to support the design.Assist in periodic commissioning where efficiencies can be obtained through carrying out site tasks.Providing technical support on new innovative solutions that showcase new technologies and integration opportunities.Carryout surveys, proposals and quoting of new project works as required.Seek opportunities to gain greater experience of Tridium, Trend and Distech through small projects and engineering and by completing the available training courses to become an expert in these systems.Be focused on the Plan Zero initiative and support all service line opportunities wherever possible.Who will you work with?You will be part of a highly experience nationwide team who have built an operation based on supporting each other.We are at the highest level of Trends Partnership scheme and have additional Partnerships with Tridium, Distech, Priva, RDM and Siemens.Whilst this role is based remotely, you will form a key part of a project team that relies on each other to excel in their areas of expertise.We have 40 colleagues within the BMS Operation Nationwide QualificationsStrong BMS and Energy related knowledgeAn ability to create optimised strategies from scratchA passion for ensuring Health and Safety standards are a priority in every site activity carried out.Motivate and have good cross-functional relationships.Competent to maintain the company and client H&S standards.Customer focus on providing solutions beneficial to customersWilling to learn and have a desire to be the best at what they do.Hard working and committed to client delivery to the highest standards.An excellent communicator and respected individualEnthusiastic with a passion for team and operational success
Job Title - Marketing Coordinator Salary - £30 - £40K PA Location - Remote The Client - Curo are Partnering with an IT Company whose aim is to unite global businesses with powerful, scalable IT, to synchronise users, groups and contacts between directories, quickly, simply and affordably. Their toolkit enables seamless large-scale identity synchronisation, and helps organisations with hundreds of thousands of users, groups and contacts migrate their data with less downtime and disruption - saving them valuable time and money in the process. The company is forward thinking, and employees benefit from remote and flexible working. The Candidate - This role would suit a motivated Marketing professional, with excellent copy writing experience. This is a fantastic opportunity for a creative individual, to carve out a position, within a forward thinking tech organisation. In addition to creative copy writing the successful candidate will have the ability to ensure the team, keep to their promises with any information requests, to ensure that marketing communications are delivered consistently, and on time. The company has never had a dedicated Marketing person before, so there is a lot of scope for creative input. Previous Tech Sector experience would be beneficial. This role would suit someone who has been in a broad Marketing role, for a smaller organisation. You will work closely with the Sales Team, who have up until now been supporting with Marketing activities. The Role - A key focus of this role will be to define and set up a consistent Marketing Calendar, to ensure that the business develops their Marketing Communications throughout the Year. This will include writing engaging Copy, Blogs, and Articles for the companies various websites, to keep the content fresh and engaging. You will be tasked with ensuring new products and wins are celebrated on the appropriate social media platforms, to increase traffic and engagement. You will be the key contact for the 3rd Party Marketing Agency, and work with them on PPC, and also coordinate Events & Webinars. Duties - Ensure the online presence remains fresh and engaging across all platforms. This involves regularly updating content to reflect new product features, successes, and developments. Collaborate with the 3rd party marketing agency to craft compelling social media content that aligns with our brand messaging and objectives. Assist in the creation of impactful marketing collateral tailored to the companies brands, ensuring materials effectively communicate the value proposition to our target audience. Contribute to the refinement of technical and sales documentation to ensure accuracy and clarity, supporting our sales efforts and enhancing customer understanding. Collaborate closely with our marketing agency to optimize PPC campaigns, maximizing our reach and effectiveness in targeted markets. Engage with directors, product owners, and sales teams through interviews to gather valuable insights and information for content creation and strategy development. Facilitate the coordination of our participation in industry events, including securing speaking engagements and sponsorships, to enhance our visibility and reputation within our sector. Assist in the planning and execution of webinars and other promotional events aimed at raising awareness and driving engagement with our products and services. We are keen to move swiftly on this role, and look forward to receiving your application. To apply for this Marketing Coordinator permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Apr 26, 2024
Full time
Job Title - Marketing Coordinator Salary - £30 - £40K PA Location - Remote The Client - Curo are Partnering with an IT Company whose aim is to unite global businesses with powerful, scalable IT, to synchronise users, groups and contacts between directories, quickly, simply and affordably. Their toolkit enables seamless large-scale identity synchronisation, and helps organisations with hundreds of thousands of users, groups and contacts migrate their data with less downtime and disruption - saving them valuable time and money in the process. The company is forward thinking, and employees benefit from remote and flexible working. The Candidate - This role would suit a motivated Marketing professional, with excellent copy writing experience. This is a fantastic opportunity for a creative individual, to carve out a position, within a forward thinking tech organisation. In addition to creative copy writing the successful candidate will have the ability to ensure the team, keep to their promises with any information requests, to ensure that marketing communications are delivered consistently, and on time. The company has never had a dedicated Marketing person before, so there is a lot of scope for creative input. Previous Tech Sector experience would be beneficial. This role would suit someone who has been in a broad Marketing role, for a smaller organisation. You will work closely with the Sales Team, who have up until now been supporting with Marketing activities. The Role - A key focus of this role will be to define and set up a consistent Marketing Calendar, to ensure that the business develops their Marketing Communications throughout the Year. This will include writing engaging Copy, Blogs, and Articles for the companies various websites, to keep the content fresh and engaging. You will be tasked with ensuring new products and wins are celebrated on the appropriate social media platforms, to increase traffic and engagement. You will be the key contact for the 3rd Party Marketing Agency, and work with them on PPC, and also coordinate Events & Webinars. Duties - Ensure the online presence remains fresh and engaging across all platforms. This involves regularly updating content to reflect new product features, successes, and developments. Collaborate with the 3rd party marketing agency to craft compelling social media content that aligns with our brand messaging and objectives. Assist in the creation of impactful marketing collateral tailored to the companies brands, ensuring materials effectively communicate the value proposition to our target audience. Contribute to the refinement of technical and sales documentation to ensure accuracy and clarity, supporting our sales efforts and enhancing customer understanding. Collaborate closely with our marketing agency to optimize PPC campaigns, maximizing our reach and effectiveness in targeted markets. Engage with directors, product owners, and sales teams through interviews to gather valuable insights and information for content creation and strategy development. Facilitate the coordination of our participation in industry events, including securing speaking engagements and sponsorships, to enhance our visibility and reputation within our sector. Assist in the planning and execution of webinars and other promotional events aimed at raising awareness and driving engagement with our products and services. We are keen to move swiftly on this role, and look forward to receiving your application. To apply for this Marketing Coordinator permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
In Technology Group
Hemel Hempstead, Hertfordshire
Role: Telecoms Service Coordinator Location: Hemel Hempstead Salary: 40,000 DOE Are you a meticulous multitasker with a passion for seamless communication solutions? We're seeking a Telecoms Service Coordinator to join a dynamic team and drive excellence in service provision. This role involves working closely with various departments to ensure the timely and accurate setup of services, resolving any provisioning issues, and maintaining communication with customers throughout the provisioning process. Key Responsibilities: Provisioning: Coordinate the provisioning process for telecom services, ensuring timely setup and activation according to client specifications. Order Management : Manage incoming service orders, liaising with internal teams and external vendors to facilitate smooth order processing and fulfilment. Record Keeping : Maintain accurate records of service orders, activations, and customer communications to ensure comprehensive documentation and compliance with regulatory requirements. Troubleshooting: Identify and resolve order issues promptly, collaborating with technical teams to troubleshoot and mitigate any service disruptions or discrepancies. Service Activation : Oversee the activation process for telecom services, ensuring seamless deployment and adherence to quality standards. Report Writing : Prepare detailed reports on service provisioning, order status, and performance metrics to track progress, identify trends, and facilitate informed decision-making. Requirements: Proven experience in a service coordination role, with expertise in provisioning & order management. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders. Proficiency in report generation, maintenance and data analysis. Knowledge of telecom industry standards, regulations, and best practices is beneficial. Benefits Employee ownership bonuses Uncapped commission Excellent training programmes Pension and healthcare If you are skilled in provisioning and service coordination and looking for a new challenge than this could be the role for you! Please apply with an up to date CV to be considered. Jordan com In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Role: Telecoms Service Coordinator Location: Hemel Hempstead Salary: 40,000 DOE Are you a meticulous multitasker with a passion for seamless communication solutions? We're seeking a Telecoms Service Coordinator to join a dynamic team and drive excellence in service provision. This role involves working closely with various departments to ensure the timely and accurate setup of services, resolving any provisioning issues, and maintaining communication with customers throughout the provisioning process. Key Responsibilities: Provisioning: Coordinate the provisioning process for telecom services, ensuring timely setup and activation according to client specifications. Order Management : Manage incoming service orders, liaising with internal teams and external vendors to facilitate smooth order processing and fulfilment. Record Keeping : Maintain accurate records of service orders, activations, and customer communications to ensure comprehensive documentation and compliance with regulatory requirements. Troubleshooting: Identify and resolve order issues promptly, collaborating with technical teams to troubleshoot and mitigate any service disruptions or discrepancies. Service Activation : Oversee the activation process for telecom services, ensuring seamless deployment and adherence to quality standards. Report Writing : Prepare detailed reports on service provisioning, order status, and performance metrics to track progress, identify trends, and facilitate informed decision-making. Requirements: Proven experience in a service coordination role, with expertise in provisioning & order management. Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders. Proficiency in report generation, maintenance and data analysis. Knowledge of telecom industry standards, regulations, and best practices is beneficial. Benefits Employee ownership bonuses Uncapped commission Excellent training programmes Pension and healthcare If you are skilled in provisioning and service coordination and looking for a new challenge than this could be the role for you! Please apply with an up to date CV to be considered. Jordan com In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 26, 2024
Full time
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 26, 2024
Full time
We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
We have a fantastic opportunity for a Technical Manager to join our team within Vistry West London, at our office in Ealing, London. As our Technical Manager you will be involved with a project from land bid or tender by providing construction technical guidance and co-ordination through to the pre-construction design and technical management functions for delivery of the development. You will act as the Client focal point and Construction Team Co-ordinator during the construction phase of the project. You will manage the planning and delivery of infrastructure, including services and landscaping of developments. You will also manage the work and/or expectations of key project stakeholders and customers, for example project stakeholders, residential customers, external design consultants and suppliers/contractors. You will assist the Senior Technical Manager in the selection and appointment of external design consultants. You will also manage the technical design process of a project through planning stage to practical completion Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience in stakeholder management Desirable Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to client, professional practices and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite Experience in a Senior Technical Coordinator role or similar Professional qualification from recognised institution eg. at A level, ONC/HNC, NVQ in Construction Evidence of a strong understanding of financial, legal, and planning processes. Degree level education or 5+ years relevant industry experience. More about the Technical Manager role Co-ordinate project teams throughout the planning and development process monitoring progress to ensure the delivery of serviced land parcels on time and in budget. Ensure all co-ordination issues relating to tenders and contract issues are implemented between design team, construction team, employer's agent and client. Manage the technical and design process of the project from Planning Consent to Practical Completion. Providing technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing. Produce development fees, utility costs for the construction cost. Liaise with Estimators, Surveyors, Buyers and Construction. Undertake financial management and provide budgeting forecasting information for infrastructure budgets. Co-ordinate consultant appointments and prepare appointment scopes, design programmes and fee budgets. Co-ordinate technical, design and external client issues with the relevant Countryside team. Act as the main Client contact during the Construction Phase. Produce the Health & Safety construction plan with the Construction Manager and issue monthly CDM statements. Address relevant issues with JCT Contracts, Employers Requirements, Contractors Proposals, Insurances, Performance Bonds, Adoption Agreements and Bonds, Warranties, etc. In conjunction with Environmental Consultant issue agreed sustainability/Code Pre- Assessment and Energy Strategy. Assist Technical Administrators and Coordinators with the preparation of Health & Safety File/O&M Manual. Liaise with Joint Venture Partners and Funders throughout the development process. Manage, agree and complete legal adoptions of all infrastructure elements. Manage strategic statute services, diversions and connections. Discharge S106 conditions for the developments. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 26, 2024
Full time
We have a fantastic opportunity for a Technical Manager to join our team within Vistry West London, at our office in Ealing, London. As our Technical Manager you will be involved with a project from land bid or tender by providing construction technical guidance and co-ordination through to the pre-construction design and technical management functions for delivery of the development. You will act as the Client focal point and Construction Team Co-ordinator during the construction phase of the project. You will manage the planning and delivery of infrastructure, including services and landscaping of developments. You will also manage the work and/or expectations of key project stakeholders and customers, for example project stakeholders, residential customers, external design consultants and suppliers/contractors. You will assist the Senior Technical Manager in the selection and appointment of external design consultants. You will also manage the technical design process of a project through planning stage to practical completion Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience in stakeholder management Desirable Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to client, professional practices and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite Experience in a Senior Technical Coordinator role or similar Professional qualification from recognised institution eg. at A level, ONC/HNC, NVQ in Construction Evidence of a strong understanding of financial, legal, and planning processes. Degree level education or 5+ years relevant industry experience. More about the Technical Manager role Co-ordinate project teams throughout the planning and development process monitoring progress to ensure the delivery of serviced land parcels on time and in budget. Ensure all co-ordination issues relating to tenders and contract issues are implemented between design team, construction team, employer's agent and client. Manage the technical and design process of the project from Planning Consent to Practical Completion. Providing technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing. Produce development fees, utility costs for the construction cost. Liaise with Estimators, Surveyors, Buyers and Construction. Undertake financial management and provide budgeting forecasting information for infrastructure budgets. Co-ordinate consultant appointments and prepare appointment scopes, design programmes and fee budgets. Co-ordinate technical, design and external client issues with the relevant Countryside team. Act as the main Client contact during the Construction Phase. Produce the Health & Safety construction plan with the Construction Manager and issue monthly CDM statements. Address relevant issues with JCT Contracts, Employers Requirements, Contractors Proposals, Insurances, Performance Bonds, Adoption Agreements and Bonds, Warranties, etc. In conjunction with Environmental Consultant issue agreed sustainability/Code Pre- Assessment and Energy Strategy. Assist Technical Administrators and Coordinators with the preparation of Health & Safety File/O&M Manual. Liaise with Joint Venture Partners and Funders throughout the development process. Manage, agree and complete legal adoptions of all infrastructure elements. Manage strategic statute services, diversions and connections. Discharge S106 conditions for the developments. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: 28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
Apr 26, 2024
Contractor
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: 28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If you re ready to further your career with a $9 billion leader that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we d love to hear from you. Role Info: MDM Data Steward Coordinator Bradford Office Based / Hybrid Working Competitive Market Salary Plus Significant Benefits Package Full Time - Permanent Level: Entry Level Master Data Role Values: Serious about safety. We prepare to prevent. Safety comes before profit. We do what we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products We currently have an exciting opportunity for an EMEA MDM Data Steward to join our team at Bradford. Reporting to the Master Data Governance Manager you will create and maintain Material, Customer and Vendor Master Data Objects for use in BMore SAP, and other supporting MDM software. Key Responsibilities: + Creating Materials, Customer and Vendor Master Data objects for use in BMore SAP + Maintaining central Material, Customer, Vendor master data fields for use in BMore SAP + Guarding the integrity of SAP master data and MDM systems for master data + Guarding the integrity of the master data in other IT Systems in the wider landscape including BI + Training and educating the business in BAU processes + Contributing to the efficient operation of other IT systems in the wider landscape including BI + Supporting business users in preparing accurate master data for input to Univar systems + Supporting to Subject Matter Experts, Data Delivery Team, and Data Integrity Team on the Master Data, including cleanse, convergence, and other projects as required within the business We Are Looking For: + Good understanding of material master, customer and vendor data and master data processes + Experience in master data creation in an ERP system (SAP) + Experience of working within a regulated environment (ISO9001) + Experience working with Microsoft Office Applications + Fluent in English + Able to work well within a team environment + Keen and willing to learn Who we are: With revenues in excess of $9 billion, we are one of the largest chemical distribution businesses in the world. Our portfolio spans almost every industry, ranging from food ingredients and automotive to pharmaceutical, cosmetic and manufacturing industries. We deliver industry-leading products, services and technical support to help our customers find the right solution to their problems. We are committed to fair employment practices for all our employees, regardless of race, nationality, religion or belief, gender or gender identity, sexual orientation, age, disability, maternity status or any other status protected by law. Our Values: + Serious about safety + We do what we say + Where people matter + Valuable to others + Together we win Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1-2 business days. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 26, 2024
Full time
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If you re ready to further your career with a $9 billion leader that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we d love to hear from you. Role Info: MDM Data Steward Coordinator Bradford Office Based / Hybrid Working Competitive Market Salary Plus Significant Benefits Package Full Time - Permanent Level: Entry Level Master Data Role Values: Serious about safety. We prepare to prevent. Safety comes before profit. We do what we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products We currently have an exciting opportunity for an EMEA MDM Data Steward to join our team at Bradford. Reporting to the Master Data Governance Manager you will create and maintain Material, Customer and Vendor Master Data Objects for use in BMore SAP, and other supporting MDM software. Key Responsibilities: + Creating Materials, Customer and Vendor Master Data objects for use in BMore SAP + Maintaining central Material, Customer, Vendor master data fields for use in BMore SAP + Guarding the integrity of SAP master data and MDM systems for master data + Guarding the integrity of the master data in other IT Systems in the wider landscape including BI + Training and educating the business in BAU processes + Contributing to the efficient operation of other IT systems in the wider landscape including BI + Supporting business users in preparing accurate master data for input to Univar systems + Supporting to Subject Matter Experts, Data Delivery Team, and Data Integrity Team on the Master Data, including cleanse, convergence, and other projects as required within the business We Are Looking For: + Good understanding of material master, customer and vendor data and master data processes + Experience in master data creation in an ERP system (SAP) + Experience of working within a regulated environment (ISO9001) + Experience working with Microsoft Office Applications + Fluent in English + Able to work well within a team environment + Keen and willing to learn Who we are: With revenues in excess of $9 billion, we are one of the largest chemical distribution businesses in the world. Our portfolio spans almost every industry, ranging from food ingredients and automotive to pharmaceutical, cosmetic and manufacturing industries. We deliver industry-leading products, services and technical support to help our customers find the right solution to their problems. We are committed to fair employment practices for all our employees, regardless of race, nationality, religion or belief, gender or gender identity, sexual orientation, age, disability, maternity status or any other status protected by law. Our Values: + Serious about safety + We do what we say + Where people matter + Valuable to others + Together we win Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1-2 business days. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobile device management etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and related tasks, and escalate as necessary to the ICT Services Coordinator Facilitate the installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st - 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience working with the following: Active directory, DHCP, DNS, Group policy etc. Mobile Device management Networking The salary for the role is up to 40k + benefits. The location for this role is commutable from Chichester, Petersfield, Bognor Regis, Horsham, Worthing and the surrounding areas. To apply for the role, please respond to this advert or email (url removed) Related terms: 1st line support, 2nd line support, support technician, technical support engineer. First line support, second line support. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobile device management etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and related tasks, and escalate as necessary to the ICT Services Coordinator Facilitate the installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st - 2nd line support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience working with the following: Active directory, DHCP, DNS, Group policy etc. Mobile Device management Networking The salary for the role is up to 40k + benefits. The location for this role is commutable from Chichester, Petersfield, Bognor Regis, Horsham, Worthing and the surrounding areas. To apply for the role, please respond to this advert or email (url removed) Related terms: 1st line support, 2nd line support, support technician, technical support engineer. First line support, second line support. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.