Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
The Opportunity: We are currently looking for an experienced Service Manager with a proven background delivering both Incident AND Problem Management in high pressure environments. You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and P2 major incidents on a Real Time, mission-critical control system which is experiencing on average 8-10 major incidents a week. You will also be involved in proactive Problem identification and investigation via data gathering and creation of ITSM Dashboards to reduce and resolve emerging and recurring problems. Skills and Experience: Extensive experience working in a busy Service Management role undertaking BOTH incident and problem management Ability for reviewing and improving incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1/P2 incidents, prioritising them according to their severity and urgency Solve complex problems with software and hardware to ensure incidents and service outages are resolved as quickly as possible Analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements Maintain compliance with customer-related SLA parameters for incident resolution times Manage senior stakeholders based in the US and EU, ensuring there is an effective level of communication between key members Please call James Sample here at ISR to learn more?
Apr 30, 2024
Full time
The Opportunity: We are currently looking for an experienced Service Manager with a proven background delivering both Incident AND Problem Management in high pressure environments. You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and P2 major incidents on a Real Time, mission-critical control system which is experiencing on average 8-10 major incidents a week. You will also be involved in proactive Problem identification and investigation via data gathering and creation of ITSM Dashboards to reduce and resolve emerging and recurring problems. Skills and Experience: Extensive experience working in a busy Service Management role undertaking BOTH incident and problem management Ability for reviewing and improving incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to work as part of a rota to ensure 24/7 coverage Role and Responsibilities: Undertake daily Incident Management of P1/P2 incidents, prioritising them according to their severity and urgency Solve complex problems with software and hardware to ensure incidents and service outages are resolved as quickly as possible Analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements Maintain compliance with customer-related SLA parameters for incident resolution times Manage senior stakeholders based in the US and EU, ensuring there is an effective level of communication between key members Please call James Sample here at ISR to learn more?
Clarasys is a fast-growing and award-winning consultancy, with a great team. We are over ten years old and 200+ people. We work with some of the world's sector leading companies to solve their greatest challenges. Our clients trust us to deliver better ways of doing things, because of our different way of doing things. Embracing a non-hierarchical culture, we foster collaboration, creativity, and inclusivity. 'Team' rules over 'individual', and development is part of the fabric, not just a training course. Here, you're encouraged to be yourself, every voice is heard, and every idea is valued, propelling us forward into a future where collective empowerment drives our success. Here, doing the right thing for our clients is what matters most. Job Overview: We are seeking a highly skilled and experienced Senior Operations Manager to oversee the operational aspects of our consultancy firm. The ideal candidate will be responsible for optimising day-to-day operations, enhancing processes, and enabling the seamless delivery of services to our people and clients. The Senior Operations Manager will collaborate with various teams within the organisation to drive efficiency, improve productivity, and contribute to the overall growth and success of the company. We're looking for someone with: Proven experience in operations management within a management consultancy or similar professional services firm. Strong leadership and team management skills, with a track record of building and motivating high-performing teams. Ability to thrive in a fast-paced, dynamic and uncertain environment, managing multiple priorities effectively. Excellent critical thinking skills with a passion for problem-solving. Exceptional communication and interpersonal skills. Experience in implementing process improvements and driving operational excellence. Knowledge of industry best practices and trends in operations management. Key Responsibilities: 1. Operational Excellence: Streamline and optimise internal processes to improve efficiency and productivity. Develop and maintain operational policies and procedures to ensure consistency and quality in service delivery. Implement process enhancements and automation to drive operational efficiency and reduce manual effort. Provide leadership, guidance, and mentorship to the wider operations team (4 direct reports). Foster a collaborative and positive work environment, promoting teamwork and open communication. Collaborate with the team to define and implement the long-term initiatives required to support the business' future plans 3. Information Security and Compliance: Develop and enforce information security policies, procedures, and standards to safeguard sensitive data and client information. Collaborate with external IT security teams to ensure the implementation of robust security measures, including access controls, encryption, and regular security audits. Stay updated on industry best practices and regulations related to information security and ensure the organisation's compliance. Collaborate with consulting teams to understand the viability of new tools and technologies, whilst maintaining compliance with InfoSec. Take ownership of the technology infrastructure, including core central cloud-based systems, and ensure their optimal performance. Collaborate with the wider business to implement and maintain scalable and secure technology solutions. Evaluate emerging technologies and assess their potential impact on operations. Act as a liaison between operations and client teams to address client-specific needs, ensuring solutions meet or exceed expectations. 5. Resource Management: Oversee the efficient allocation and management of our people to meet project requirements and deadlines. Monitor resource utilisation and implement strategies to optimise resource allocation, ensuring maximum productivity and cost-effectiveness. Collaborate with the relevant teams to optimise workforce planning and support future client demand. 6. Client Relationship Management: Collaborate with client-facing teams to understand client needs and expectations. Contribute to the timely and accurate delivery of services, meeting or exceeding client expectations. Address client concerns promptly and effectively, striving for high client satisfaction. 7. Facilities Management: Oversee facilities and office space management, ensuring a safe and conducive working environment for employees. Manage relationships with facilities vendors and service providers, negotiating contracts and agreements to maintain high standards. Identify potential risks in operations, information security, resourcing and facilities management. Develop and implement strategies to mitigate risks, maintaining a robust risk management framework across all operational aspects. Work closely with the finance department to manage operational spend and financial forecasts. Identify cost-saving opportunities and implement strategies to optimise operational expenditures. Clarasys is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Apr 30, 2024
Full time
Clarasys is a fast-growing and award-winning consultancy, with a great team. We are over ten years old and 200+ people. We work with some of the world's sector leading companies to solve their greatest challenges. Our clients trust us to deliver better ways of doing things, because of our different way of doing things. Embracing a non-hierarchical culture, we foster collaboration, creativity, and inclusivity. 'Team' rules over 'individual', and development is part of the fabric, not just a training course. Here, you're encouraged to be yourself, every voice is heard, and every idea is valued, propelling us forward into a future where collective empowerment drives our success. Here, doing the right thing for our clients is what matters most. Job Overview: We are seeking a highly skilled and experienced Senior Operations Manager to oversee the operational aspects of our consultancy firm. The ideal candidate will be responsible for optimising day-to-day operations, enhancing processes, and enabling the seamless delivery of services to our people and clients. The Senior Operations Manager will collaborate with various teams within the organisation to drive efficiency, improve productivity, and contribute to the overall growth and success of the company. We're looking for someone with: Proven experience in operations management within a management consultancy or similar professional services firm. Strong leadership and team management skills, with a track record of building and motivating high-performing teams. Ability to thrive in a fast-paced, dynamic and uncertain environment, managing multiple priorities effectively. Excellent critical thinking skills with a passion for problem-solving. Exceptional communication and interpersonal skills. Experience in implementing process improvements and driving operational excellence. Knowledge of industry best practices and trends in operations management. Key Responsibilities: 1. Operational Excellence: Streamline and optimise internal processes to improve efficiency and productivity. Develop and maintain operational policies and procedures to ensure consistency and quality in service delivery. Implement process enhancements and automation to drive operational efficiency and reduce manual effort. Provide leadership, guidance, and mentorship to the wider operations team (4 direct reports). Foster a collaborative and positive work environment, promoting teamwork and open communication. Collaborate with the team to define and implement the long-term initiatives required to support the business' future plans 3. Information Security and Compliance: Develop and enforce information security policies, procedures, and standards to safeguard sensitive data and client information. Collaborate with external IT security teams to ensure the implementation of robust security measures, including access controls, encryption, and regular security audits. Stay updated on industry best practices and regulations related to information security and ensure the organisation's compliance. Collaborate with consulting teams to understand the viability of new tools and technologies, whilst maintaining compliance with InfoSec. Take ownership of the technology infrastructure, including core central cloud-based systems, and ensure their optimal performance. Collaborate with the wider business to implement and maintain scalable and secure technology solutions. Evaluate emerging technologies and assess their potential impact on operations. Act as a liaison between operations and client teams to address client-specific needs, ensuring solutions meet or exceed expectations. 5. Resource Management: Oversee the efficient allocation and management of our people to meet project requirements and deadlines. Monitor resource utilisation and implement strategies to optimise resource allocation, ensuring maximum productivity and cost-effectiveness. Collaborate with the relevant teams to optimise workforce planning and support future client demand. 6. Client Relationship Management: Collaborate with client-facing teams to understand client needs and expectations. Contribute to the timely and accurate delivery of services, meeting or exceeding client expectations. Address client concerns promptly and effectively, striving for high client satisfaction. 7. Facilities Management: Oversee facilities and office space management, ensuring a safe and conducive working environment for employees. Manage relationships with facilities vendors and service providers, negotiating contracts and agreements to maintain high standards. Identify potential risks in operations, information security, resourcing and facilities management. Develop and implement strategies to mitigate risks, maintaining a robust risk management framework across all operational aspects. Work closely with the finance department to manage operational spend and financial forecasts. Identify cost-saving opportunities and implement strategies to optimise operational expenditures. Clarasys is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Job title: Senior Full Stack Software Engineer Company: UBS Job description: Business Divisions Group Functions Your role Do you want to design and build next generation business applications using the latest technologies? Are you confident at iteratively refining user requirements and removing any ambiguity? Do you like to be challenged and encouraged to learn and grow professionally? We're looking for software engineers to: provide technology solutions that will solve business problems and strengthen our position as digital leaders in financial services analyze business requirements for the Global Market Technology Enhanced Sales team design, plan and deliver sustainable solutions using modern programming languages providing technical expertise and recommendations in assessing new software projects and initiatives to support and enhance our existing applications conduct code reviews and test software as needed, along with participating in application architecture and design and other phases of SDLC see that proper operational controls and procedures are implemented to process move from test to production Key Deliverables: Frequent releases that improve our digital products and technology services Technical analysis, design, code, tests, documentation, and other engineering artifacts Function Category Information Technology (IT) Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of and make an impact? Contact Details UBS Recruiting United Kingdom Your team You'll be working in the Global Market Technology Enhanced Sales team, as part of the Technology division in London. We provide most data driven, agile, productive and technology enabled sales force in the industry. As a member of the SPASA team, you'll play an important role in delivering the next generation of client-centric tools and analytics to monitor products and provide client centric investment ideas to client advisors and clients. Your expertise software engineer/developer focused on delivering quality scalable enterprise level applications within the finance sector able to code in Java 11, Servlet with Spring Framework 5+, Spring Boot 2+ developing REST services using Spring MVC. Knowledge of Hibernate, Spring Data, Transaction Management and experience with Oracle PL/SQL functions, procedures, triggers, packages, table partitioning, materialized views etc is also desirable know-how to apply standards, methods, techniques and templates as defined by our SDLC for example building Git, CI/CD Gitlab Pipelines, using Ansible / Terraform some awareness on cloud/hybrid development through containerization/SaaS/alternative modern system architecture would be of benefit produce secure and clean code that is stable, operational, consistent and well-performing design, plan and deliver solutions in a large scale enterprise environment bachelor's degree or equivalent with a focus in Computer Science or a Finance related subjects About us UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries. Your Career Comeback We are open to applications from career returners. Find out more about our program on . How we hire This role requires an assessment on application. Learn more about how we hire: Expected salary: Location: London Job date: Sun, 10 Sep :30:40 GMT Apply for the job now! ad_2
Apr 30, 2024
Full time
Job title: Senior Full Stack Software Engineer Company: UBS Job description: Business Divisions Group Functions Your role Do you want to design and build next generation business applications using the latest technologies? Are you confident at iteratively refining user requirements and removing any ambiguity? Do you like to be challenged and encouraged to learn and grow professionally? We're looking for software engineers to: provide technology solutions that will solve business problems and strengthen our position as digital leaders in financial services analyze business requirements for the Global Market Technology Enhanced Sales team design, plan and deliver sustainable solutions using modern programming languages providing technical expertise and recommendations in assessing new software projects and initiatives to support and enhance our existing applications conduct code reviews and test software as needed, along with participating in application architecture and design and other phases of SDLC see that proper operational controls and procedures are implemented to process move from test to production Key Deliverables: Frequent releases that improve our digital products and technology services Technical analysis, design, code, tests, documentation, and other engineering artifacts Function Category Information Technology (IT) Join us At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs. From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of and make an impact? Contact Details UBS Recruiting United Kingdom Your team You'll be working in the Global Market Technology Enhanced Sales team, as part of the Technology division in London. We provide most data driven, agile, productive and technology enabled sales force in the industry. As a member of the SPASA team, you'll play an important role in delivering the next generation of client-centric tools and analytics to monitor products and provide client centric investment ideas to client advisors and clients. Your expertise software engineer/developer focused on delivering quality scalable enterprise level applications within the finance sector able to code in Java 11, Servlet with Spring Framework 5+, Spring Boot 2+ developing REST services using Spring MVC. Knowledge of Hibernate, Spring Data, Transaction Management and experience with Oracle PL/SQL functions, procedures, triggers, packages, table partitioning, materialized views etc is also desirable know-how to apply standards, methods, techniques and templates as defined by our SDLC for example building Git, CI/CD Gitlab Pipelines, using Ansible / Terraform some awareness on cloud/hybrid development through containerization/SaaS/alternative modern system architecture would be of benefit produce secure and clean code that is stable, operational, consistent and well-performing design, plan and deliver solutions in a large scale enterprise environment bachelor's degree or equivalent with a focus in Computer Science or a Finance related subjects About us UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors We have a presence in all major financial centers in more than 50 countries. Your Career Comeback We are open to applications from career returners. Find out more about our program on . How we hire This role requires an assessment on application. Learn more about how we hire: Expected salary: Location: London Job date: Sun, 10 Sep :30:40 GMT Apply for the job now! ad_2
About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 "UK's Best Workplaces" list for 6 years. About the role BigHand is a leading software technology company with a big difference. It's not just what we do, but how we do it. We specialise in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. Our vision is to be the industry's preferred, most supportive, and helpful technology partner. We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective. BigHand is on a journey of Cloud Native transition. This is a company level strategy to modernise the applications and infrastructure to better deliver secure BigHand SaaS products to be available where, when and on whatever device the customer desires. BigHand is a champion of Cloud Security and is now taking the next step to mature its DevSecOps practices. This strategy is driven by the need for fast delivery of new features and secure and cost-effective use of Azure services. What you'll do: As a DevSecOps Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Security Testing, Security (Test) Automation, Risk Analysis, Threat modelling, Security Research, and many others. You will help reduce the risk for the organisation by helping DevOps, Platform Engineering, Platform Operations, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide security initiatives including information security standards such as ISO27001 and SOC 2. You will help to create new strategic plans to be more efficient and work together with BigHand security and compliance departments. You will also coach your team members and improve their security knowledge You will contribute to the security research and bring new knowledge inside the company. You will act as a bridge from Security to other functions. You also will assist with the continuous improvement of the processes critical to the success of the team. You will align with other stakeholders in other domains. Actively promoting DevSecOps ways of working and best practices within the teams and company at large. Support the delivery of the Platform Security roadmap. Demonstrate excellent judgement in prioritising security efforts to mitigate the appropriate risks. Be a strong communicator and can translate security objectives to tech teams. Managing several security related items: Security requirements, Threat Modelling, Design Reviews, Secure Code Review, Penetration Tests, Security Trainings, Automated Test Security, Security Monitoring, Kubernetes Security. Work with DevOps/Platform Engineers, Software Developers, Architecture to plan, design, implement and deploy secure product and platforms according to the needs of the business. Working with other DevOps/Platform Engineers in providing templates and knowledge that facilitates smooth automation process through out a project lifecycle with security embedded in all phases. Continuously drive improvements in processes, tooling, and security architecture of the underlying infrastructure and capabilities. Work on everything from transitioning on-prem services into Azure cloud (PaaS and IaaS services), helping move to and maintain orchestrated container-based service architecture (Azure Kubernetes and Docker). Improve and secure modules in our Terraform & PowerShell module library. Create and maintain an enterprise grade security monitoring and alerting solutions of applications, networks, data and infrastructure services. Assist in the creation of reports/dashboards for usage and up-time. Manage and monitor security health of platforms to ensure that issues and risk are quickly identified and resolved. Collaborate with the IT operations and development teams to plan and execute system changes e.g., security and audit controls as required by the business or compliance requirements. Automate build and release manual activities using DevSecOps best practices. Create security guides and documentation for the development team to securely operate and maintain products. Participate in incident management. Prioritise incidents to help deliver within SLAs. Carry out strong diagnosis to discover root cause and resolutions. Provide out of hours support on a rota basis throughout the year. What we're looking for: BSc. in Computer Science or Engineering or significant job experience with a minimum 2-year Security Engineering or DevOps experience, with experience on APIs. Experienced in working in complex environments including on-prem and cloud. Analytic skills and ability to solve highly complex problems. Experience with OWASP testing Guide / Open-Source Security Testing Methodology. Experience implementing controls for ISO27001 and SOC 2 Experience with cryptography, X509 certificates, signatures, securing TLS/SSL parameters, and certificates. Familiarity with Secure Development Lifecycle practices and Agile development with Continuous Delivery / Integration combined with good experience of cloud security, SAST, DAST, IAST or RASP Excellent communication skills and organisational savvy, to steer peers toward solutions that carefully balance business, velocity, risk, compliance, and engineering concerns. Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change. A growth mindset, continuous learner with a fun and positive attitude. Excellent understanding of information security principles, cloud security and best practices. Hands-on working experience implementing SIEM & SOAR Tools. Hands-on experience implementing WAF solutions. Hands-on working experience in privileged access management, vulnerability management, secure remote access, secrets management and access control. Hands-on experience in designing, implementing, testing, and securing APIs. Hands-on experience implementing security controls across data, infrastructure, and applications primarily in Azure. Hands-on working experience with Microsoft Azure Cloud services (IaaS, PaaS and SaaS), Security, Networking and Azure DevOps Pipelines. Excellent working knowledge implementing security controls across all infrastructure, platforms, and applications. Excellent working knowledge of security scanning tools (Static Code Analysis, Dynamics Security Testing, Opensource and Container Scanning tools). Excellent working knowledge with Secure Software Development Lifecycle (SSDLC) in an Azure world. Hands-on working knowledge of Infrastructure as Code using Terraform and programming and/or scripting language such as PowerShell, Bash, SQL, KQL. Hands-on knowledge on the usage of CI/CD processes including the integration of security & code quality tools. Hands-on knowledge in security logging, monitoring, and alerting tools. Hands-on knowledge in setup, maintaining and supporting Kubernetes environments using cloud providers specifically Azure. Hands-on experience of implementing BCP and Disaster Recovery solutions for services deployed on-prem or Azure Cloud. Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Excellent knowledge of relevant Operations services and Agile methodologies Good working knowledge of Azure DevOps Boards. Good understanding of engineering and automation of container orchestration with Kubernetes and Docker. Good working knowledge in building solutions on and developing integrations using Azure services. Ability to lead and manage complex project end-to-end from requirements, design, implementation, testing and supporting the solution. What we offer 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year Various wellbeing benefits including private medical, vision, Employee Assistance Program (EAP) and Employee Resource Groups (ERG) Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health Opportunities to give back with company volunteer events and individual volunteer days Career growth opportunities and study leave allowance Family benefits including enhanced parental leave, secondary caregiver leave and fertility support Financial benefits including pension scheme, life assurance, and salary sacrificing Cycle to Work Scheme and Tech Scheme Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment . click apply for full job details
Apr 30, 2024
Full time
About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 "UK's Best Workplaces" list for 6 years. About the role BigHand is a leading software technology company with a big difference. It's not just what we do, but how we do it. We specialise in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. Our vision is to be the industry's preferred, most supportive, and helpful technology partner. We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective. BigHand is on a journey of Cloud Native transition. This is a company level strategy to modernise the applications and infrastructure to better deliver secure BigHand SaaS products to be available where, when and on whatever device the customer desires. BigHand is a champion of Cloud Security and is now taking the next step to mature its DevSecOps practices. This strategy is driven by the need for fast delivery of new features and secure and cost-effective use of Azure services. What you'll do: As a DevSecOps Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Security Testing, Security (Test) Automation, Risk Analysis, Threat modelling, Security Research, and many others. You will help reduce the risk for the organisation by helping DevOps, Platform Engineering, Platform Operations, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide security initiatives including information security standards such as ISO27001 and SOC 2. You will help to create new strategic plans to be more efficient and work together with BigHand security and compliance departments. You will also coach your team members and improve their security knowledge You will contribute to the security research and bring new knowledge inside the company. You will act as a bridge from Security to other functions. You also will assist with the continuous improvement of the processes critical to the success of the team. You will align with other stakeholders in other domains. Actively promoting DevSecOps ways of working and best practices within the teams and company at large. Support the delivery of the Platform Security roadmap. Demonstrate excellent judgement in prioritising security efforts to mitigate the appropriate risks. Be a strong communicator and can translate security objectives to tech teams. Managing several security related items: Security requirements, Threat Modelling, Design Reviews, Secure Code Review, Penetration Tests, Security Trainings, Automated Test Security, Security Monitoring, Kubernetes Security. Work with DevOps/Platform Engineers, Software Developers, Architecture to plan, design, implement and deploy secure product and platforms according to the needs of the business. Working with other DevOps/Platform Engineers in providing templates and knowledge that facilitates smooth automation process through out a project lifecycle with security embedded in all phases. Continuously drive improvements in processes, tooling, and security architecture of the underlying infrastructure and capabilities. Work on everything from transitioning on-prem services into Azure cloud (PaaS and IaaS services), helping move to and maintain orchestrated container-based service architecture (Azure Kubernetes and Docker). Improve and secure modules in our Terraform & PowerShell module library. Create and maintain an enterprise grade security monitoring and alerting solutions of applications, networks, data and infrastructure services. Assist in the creation of reports/dashboards for usage and up-time. Manage and monitor security health of platforms to ensure that issues and risk are quickly identified and resolved. Collaborate with the IT operations and development teams to plan and execute system changes e.g., security and audit controls as required by the business or compliance requirements. Automate build and release manual activities using DevSecOps best practices. Create security guides and documentation for the development team to securely operate and maintain products. Participate in incident management. Prioritise incidents to help deliver within SLAs. Carry out strong diagnosis to discover root cause and resolutions. Provide out of hours support on a rota basis throughout the year. What we're looking for: BSc. in Computer Science or Engineering or significant job experience with a minimum 2-year Security Engineering or DevOps experience, with experience on APIs. Experienced in working in complex environments including on-prem and cloud. Analytic skills and ability to solve highly complex problems. Experience with OWASP testing Guide / Open-Source Security Testing Methodology. Experience implementing controls for ISO27001 and SOC 2 Experience with cryptography, X509 certificates, signatures, securing TLS/SSL parameters, and certificates. Familiarity with Secure Development Lifecycle practices and Agile development with Continuous Delivery / Integration combined with good experience of cloud security, SAST, DAST, IAST or RASP Excellent communication skills and organisational savvy, to steer peers toward solutions that carefully balance business, velocity, risk, compliance, and engineering concerns. Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change. A growth mindset, continuous learner with a fun and positive attitude. Excellent understanding of information security principles, cloud security and best practices. Hands-on working experience implementing SIEM & SOAR Tools. Hands-on experience implementing WAF solutions. Hands-on working experience in privileged access management, vulnerability management, secure remote access, secrets management and access control. Hands-on experience in designing, implementing, testing, and securing APIs. Hands-on experience implementing security controls across data, infrastructure, and applications primarily in Azure. Hands-on working experience with Microsoft Azure Cloud services (IaaS, PaaS and SaaS), Security, Networking and Azure DevOps Pipelines. Excellent working knowledge implementing security controls across all infrastructure, platforms, and applications. Excellent working knowledge of security scanning tools (Static Code Analysis, Dynamics Security Testing, Opensource and Container Scanning tools). Excellent working knowledge with Secure Software Development Lifecycle (SSDLC) in an Azure world. Hands-on working knowledge of Infrastructure as Code using Terraform and programming and/or scripting language such as PowerShell, Bash, SQL, KQL. Hands-on knowledge on the usage of CI/CD processes including the integration of security & code quality tools. Hands-on knowledge in security logging, monitoring, and alerting tools. Hands-on knowledge in setup, maintaining and supporting Kubernetes environments using cloud providers specifically Azure. Hands-on experience of implementing BCP and Disaster Recovery solutions for services deployed on-prem or Azure Cloud. Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Excellent knowledge of relevant Operations services and Agile methodologies Good working knowledge of Azure DevOps Boards. Good understanding of engineering and automation of container orchestration with Kubernetes and Docker. Good working knowledge in building solutions on and developing integrations using Azure services. Ability to lead and manage complex project end-to-end from requirements, design, implementation, testing and supporting the solution. What we offer 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year Various wellbeing benefits including private medical, vision, Employee Assistance Program (EAP) and Employee Resource Groups (ERG) Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health Opportunities to give back with company volunteer events and individual volunteer days Career growth opportunities and study leave allowance Family benefits including enhanced parental leave, secondary caregiver leave and fertility support Financial benefits including pension scheme, life assurance, and salary sacrificing Cycle to Work Scheme and Tech Scheme Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment . click apply for full job details
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview Requirements About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., EKS, AKS, GKE). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (AWS, Azure, GCP). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerization technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimization, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at associate level is highly desirable e.g. Microsoft Certified: Azure Network Engineer Associate or AWS Solution Architect Associate. Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We are generous - you'll be compensated fairly for your role (dependant on role this could mean a blend of salary, commission, stock options & company bonus) We celebrate you - you'll get the day-off for your Birthday, plus your 25 days annual leave and the 8 bank hols We win together - non commission based roles receive a company & individual performance based bonus We take health & wellbeing seriously - you'll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well We want you to grow - you'll be joining an exceptional team who will help you shape the career you're dreaming of, each Appvian has access to an individual training budget We're fun - we sponsor regular team socials, board game nights, Cloud Unplugged meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
Apr 30, 2024
Full time
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview Requirements About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., EKS, AKS, GKE). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (AWS, Azure, GCP). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerization technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimization, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at associate level is highly desirable e.g. Microsoft Certified: Azure Network Engineer Associate or AWS Solution Architect Associate. Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We are generous - you'll be compensated fairly for your role (dependant on role this could mean a blend of salary, commission, stock options & company bonus) We celebrate you - you'll get the day-off for your Birthday, plus your 25 days annual leave and the 8 bank hols We win together - non commission based roles receive a company & individual performance based bonus We take health & wellbeing seriously - you'll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well We want you to grow - you'll be joining an exceptional team who will help you shape the career you're dreaming of, each Appvian has access to an individual training budget We're fun - we sponsor regular team socials, board game nights, Cloud Unplugged meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
Global Information Security Operations Manager This is a senior technical lead position that will focus on MLP's security incident response and manage global security operations staff. The role will also include maintenance, monitoring and administration of key information security technologies. The Information Security Team fosters a collaborative environment and is building a best of breed practice to partner with the business to protect the Firm's information and computer systems. The successful candidate must have hands-on technical experience in supporting infrastructure platforms and providing leadership to junior members of the team. The role is suited to individuals with prior experience developing and implementing security procedures and controls as well as management experience in a Security Operations Center (SOC) environment. Millennium is a complex and robust technical environment and securing the Firm from external and internal threats is a top priority which makes this role very challenging. Principal Responsibilities Responsible for the daily operation of enterprise security systems including SIEM, SOAR, Elastic, ticketing, alerting, and messaging systems. Manage junior level analysts in the daily operation of enterprise security systems including shift rotations and hand-offs. Work closely with Managed Security Providers (MSP) to maintain runbooks, escalation procedures, and consume available threat intelligence. Utilize detective controls to develop rules and alerts to drive security monitoring. Perform hunt activities across our log aggregation and SIEM platforms. Recommend, test, tune and implement SIEM and other tooling correlation rules. Identify false-positives from alerting, and perform incident response, triage, incident analysis and remediation tasks. Recommend and develop new SIEM use cases/rules with engineering teams. Maintain documentation for the SOC function, including training program for new Security Operations personnel. Participate in Information Security Incident Response activities for the Firm's environment. Enforce security policies and procedures by administering and monitoring appropriate systems, events and answering client queries. Perform threat and vulnerability management functions including vulnerability scans and/or analyze results of scans and assist with remediation as required. Collaborate with the Information Security Team to consume feeds from a suite of security tools including AV, Advanced Malware Detection, SIEM, IDS, Vulnerability scanners, etc. Ensure MLP enterprise security products are functioning and protecting the environment as expected while providing stability and maintaining policies and procedures. Actively monitor new and emerging security and privacy related technologies, trends, issues, and solutions and assess their applicability to Millennium key business initiatives and business strategies. Provide technical support to IT staff in the detection and resolution of security problems. Develop and maintain documentation of all Security products including specific tools, technologies and processes. Qualifications/Skills Required Experience performing security monitoring and incident response and triage work in a 24/7 environment. Experience with people management in a technical role, preferably in a SOC setting. Experience with ticketing systems and API integration work. Hands-on experience with one of the major SIEM platforms in use i.e Splunk, Q1Radar, etc Excellent understanding of common exploit scenarios and indicators of compromise (IOCs) Log analysis and experience reviewing security events. Ability to manipulate data and produce relevant metrics and reporting around security incidents. Excellent understanding and experience across broad spectrum of technologies - including operating system, cloud, Active Directory, Group Policy, DNS, Messaging. High level understanding of internetworking, data transmission and encryption protocols. Experience with vulnerability management scanning platforms. Ability to handle sensitive and/or confidential materials with appropriate discretion. Scripting and development skills (Python, Powershell, VBscript, Rest a plus). Possess a passion for Information Security and Technology. Able to prioritize in a fast moving, high pressure, constantly changing environment; High sense of urgency Ability to communicate and collaborate across technology teams. Bachelor's degree (Computer Science or Engineering preferred) with strong IT background. Have substantial experience working in a technical role and extensive experience concentrating on information security, financial industry At least one security certification (CISSP, CEH, GCIA, CISM, etc.).
Apr 30, 2024
Full time
Global Information Security Operations Manager This is a senior technical lead position that will focus on MLP's security incident response and manage global security operations staff. The role will also include maintenance, monitoring and administration of key information security technologies. The Information Security Team fosters a collaborative environment and is building a best of breed practice to partner with the business to protect the Firm's information and computer systems. The successful candidate must have hands-on technical experience in supporting infrastructure platforms and providing leadership to junior members of the team. The role is suited to individuals with prior experience developing and implementing security procedures and controls as well as management experience in a Security Operations Center (SOC) environment. Millennium is a complex and robust technical environment and securing the Firm from external and internal threats is a top priority which makes this role very challenging. Principal Responsibilities Responsible for the daily operation of enterprise security systems including SIEM, SOAR, Elastic, ticketing, alerting, and messaging systems. Manage junior level analysts in the daily operation of enterprise security systems including shift rotations and hand-offs. Work closely with Managed Security Providers (MSP) to maintain runbooks, escalation procedures, and consume available threat intelligence. Utilize detective controls to develop rules and alerts to drive security monitoring. Perform hunt activities across our log aggregation and SIEM platforms. Recommend, test, tune and implement SIEM and other tooling correlation rules. Identify false-positives from alerting, and perform incident response, triage, incident analysis and remediation tasks. Recommend and develop new SIEM use cases/rules with engineering teams. Maintain documentation for the SOC function, including training program for new Security Operations personnel. Participate in Information Security Incident Response activities for the Firm's environment. Enforce security policies and procedures by administering and monitoring appropriate systems, events and answering client queries. Perform threat and vulnerability management functions including vulnerability scans and/or analyze results of scans and assist with remediation as required. Collaborate with the Information Security Team to consume feeds from a suite of security tools including AV, Advanced Malware Detection, SIEM, IDS, Vulnerability scanners, etc. Ensure MLP enterprise security products are functioning and protecting the environment as expected while providing stability and maintaining policies and procedures. Actively monitor new and emerging security and privacy related technologies, trends, issues, and solutions and assess their applicability to Millennium key business initiatives and business strategies. Provide technical support to IT staff in the detection and resolution of security problems. Develop and maintain documentation of all Security products including specific tools, technologies and processes. Qualifications/Skills Required Experience performing security monitoring and incident response and triage work in a 24/7 environment. Experience with people management in a technical role, preferably in a SOC setting. Experience with ticketing systems and API integration work. Hands-on experience with one of the major SIEM platforms in use i.e Splunk, Q1Radar, etc Excellent understanding of common exploit scenarios and indicators of compromise (IOCs) Log analysis and experience reviewing security events. Ability to manipulate data and produce relevant metrics and reporting around security incidents. Excellent understanding and experience across broad spectrum of technologies - including operating system, cloud, Active Directory, Group Policy, DNS, Messaging. High level understanding of internetworking, data transmission and encryption protocols. Experience with vulnerability management scanning platforms. Ability to handle sensitive and/or confidential materials with appropriate discretion. Scripting and development skills (Python, Powershell, VBscript, Rest a plus). Possess a passion for Information Security and Technology. Able to prioritize in a fast moving, high pressure, constantly changing environment; High sense of urgency Ability to communicate and collaborate across technology teams. Bachelor's degree (Computer Science or Engineering preferred) with strong IT background. Have substantial experience working in a technical role and extensive experience concentrating on information security, financial industry At least one security certification (CISSP, CEH, GCIA, CISM, etc.).
Job Title: OT Security Senior Project Manager Location: Remote, UK Rate: £650 per day (outside IR35) Duration: 9 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced OT Security Senior Project Manager, ideally with experience in the manufacturing industry, to work on customer assignment. As OT Security Senior Project Manager, you will bring your knowledge and expertise in OT Cyber Security and will support and drive the implementation of OT Cyber Security Controls into the client's manufacturing sites. What they are looking for: Experience with Operational Technology and OT Cyber Security Experienced senior Project Manager Strong knowledge of OT standards, such as 62443 Manufacturing industry experience desirable This is an exciting opportunity for an experienced OT Security Senior Project Manager to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are an OT Security Senior Project Manager, get in touch right away! If you are interested in this position or would like to discuss further, please send your CV for immediate review.
Apr 30, 2024
Full time
Job Title: OT Security Senior Project Manager Location: Remote, UK Rate: £650 per day (outside IR35) Duration: 9 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced OT Security Senior Project Manager, ideally with experience in the manufacturing industry, to work on customer assignment. As OT Security Senior Project Manager, you will bring your knowledge and expertise in OT Cyber Security and will support and drive the implementation of OT Cyber Security Controls into the client's manufacturing sites. What they are looking for: Experience with Operational Technology and OT Cyber Security Experienced senior Project Manager Strong knowledge of OT standards, such as 62443 Manufacturing industry experience desirable This is an exciting opportunity for an experienced OT Security Senior Project Manager to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are an OT Security Senior Project Manager, get in touch right away! If you are interested in this position or would like to discuss further, please send your CV for immediate review.
Don't you just hate it when someone owes you money? It's the same for businesses too - late payments can be catastrophic. We have built a smart cloud-based SaaS product to help eradicate bad business debt and get payments flowing into our client's bank accounts quickly. We champion personal growth, wellbeing and a work-life balance and are delighted to offer a truly brilliant opportunity within a fast scaling fintech already adopted by the world's biggest brands. If you have experience as a Full Stack Developer and are looking for your next opportunity for a new challenge and many career development opportunities, we'd love to hear from you Role Info: Full-Stack DeveloperEpsom Office or Home Working - all your call!£55,000Plus Benefits Hours: 40 Hours Per WeekReporting to: Lead Developer Company: Awards: Fintech Winners at the CICM British Credit Awards 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: PHP, Laravel, MySQL, HTML, CSS, Javascript, Test Driven Development, Manipulating Large Datasets, Distributed Application Architecture Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the useability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Full-Stack Developer Role: Note: This role is unique! You will be encouraged to provide feedback and make suggestions to guide the design and architecture of the projects you are working on. You will have regular meetings within your team and with the Directors of the company, sharing ideas to improve the project and creating plans to implement these ideas. You will be the hub of the development team, understanding and orchestrating all the work that goes on inside the team. Documentation of the development work is also a requirement of the role, making sure that any work is documented prior to commencement. The project is a web application which has been developed on the LAMP stack, using PHP, LARAVEL and React. You will need these skill sets as well as experience working with others' code to succeed. As the business grows, you will have the opportunity to grow into a Senior Developer / Project Lead / Product Designer. About you: Essential: + 3+ years' experience as PHP developer+ Fluent in PHP with some demonstrable commercial experience using any major PHP 7+ frameworks ideally Laravel+ Solid understanding of major principles of Object-Oriented Programming and Design Patterns+ Solid understanding of database design fundamentals, data query, manipulating large datasets and experience with MySQL+ Solid understanding of asynchronous code execution and queues+ Comfortable with HTML, CSS and JavaScript, desirable fluency with React and JQuery+ Comfortable with Git version and control management+ Test Driven Development (TDD) with PHPUnit and Jest.js+ Experience with integration of external Services/RESTful APIs+ Experience with AWS and comfortable with distributed application architecture Nice to Haves: + Experience with refactoring legacy codebases+ Familiarity with Docker+ Experience with HTML responsive design Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 30, 2024
Full time
Don't you just hate it when someone owes you money? It's the same for businesses too - late payments can be catastrophic. We have built a smart cloud-based SaaS product to help eradicate bad business debt and get payments flowing into our client's bank accounts quickly. We champion personal growth, wellbeing and a work-life balance and are delighted to offer a truly brilliant opportunity within a fast scaling fintech already adopted by the world's biggest brands. If you have experience as a Full Stack Developer and are looking for your next opportunity for a new challenge and many career development opportunities, we'd love to hear from you Role Info: Full-Stack DeveloperEpsom Office or Home Working - all your call!£55,000Plus Benefits Hours: 40 Hours Per WeekReporting to: Lead Developer Company: Awards: Fintech Winners at the CICM British Credit Awards 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: PHP, Laravel, MySQL, HTML, CSS, Javascript, Test Driven Development, Manipulating Large Datasets, Distributed Application Architecture Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the useability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The Full-Stack Developer Role: Note: This role is unique! You will be encouraged to provide feedback and make suggestions to guide the design and architecture of the projects you are working on. You will have regular meetings within your team and with the Directors of the company, sharing ideas to improve the project and creating plans to implement these ideas. You will be the hub of the development team, understanding and orchestrating all the work that goes on inside the team. Documentation of the development work is also a requirement of the role, making sure that any work is documented prior to commencement. The project is a web application which has been developed on the LAMP stack, using PHP, LARAVEL and React. You will need these skill sets as well as experience working with others' code to succeed. As the business grows, you will have the opportunity to grow into a Senior Developer / Project Lead / Product Designer. About you: Essential: + 3+ years' experience as PHP developer+ Fluent in PHP with some demonstrable commercial experience using any major PHP 7+ frameworks ideally Laravel+ Solid understanding of major principles of Object-Oriented Programming and Design Patterns+ Solid understanding of database design fundamentals, data query, manipulating large datasets and experience with MySQL+ Solid understanding of asynchronous code execution and queues+ Comfortable with HTML, CSS and JavaScript, desirable fluency with React and JQuery+ Comfortable with Git version and control management+ Test Driven Development (TDD) with PHPUnit and Jest.js+ Experience with integration of external Services/RESTful APIs+ Experience with AWS and comfortable with distributed application architecture Nice to Haves: + Experience with refactoring legacy codebases+ Familiarity with Docker+ Experience with HTML responsive design Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
This public sector client is undertaking a long-term critical technology programme centre on road charging and payments and requires a contract Senior Back End Developer with expert knowledge of designing, building, and enhancing integrated back-office solutions (Payment processing systems, including card payment workflows, authorization, and settlement processes) and using Microsoft Development Technologies, including C#, .Net and Azure technologies. This is a 24- month assignment. Circa £450 Inside IR35. Hybrid working (4 days every fortnight in Central London). Valid right to work in the UK required. Applications close mid-day on Weds 17th April 2024. Forming part of the Payments and Auto Pay Team, this is a great opportunity to have a major impact on a public facing programme, and as a Senior Back End Developer you will be responsible for the design, development, implementation and early life support of the Team deliverables. Essential Skills: Expert agile practices with proven experience Expert in industry standard development methodologies and tools Expert in the following Technical Skills o C# .Net, C# .Net Core o TDD, Object Oriented Design, Clean Code Techniques o Git version control Expert knowledge in Azure technologies (including but not limited to) : o API Manager, Active Directory o Functions, Service Bus o SQL Server, CosmosDB, Storage o Azure DevOps o App Insights o Azure DevOps including Pipelines and Bicep Demonstrable experience of o Working on high-volume back office transactional systems o Payment processing systems, including card payment workflows, authorization, and settlement processes o Working with Direct Debit mechanisms and recurring payments Inspire People is acting as an employment business on behalf of this opportunity. Apply today or contact Steve Wall or Andrew Medhurst at Inspire People for more information.
Apr 30, 2024
Full time
This public sector client is undertaking a long-term critical technology programme centre on road charging and payments and requires a contract Senior Back End Developer with expert knowledge of designing, building, and enhancing integrated back-office solutions (Payment processing systems, including card payment workflows, authorization, and settlement processes) and using Microsoft Development Technologies, including C#, .Net and Azure technologies. This is a 24- month assignment. Circa £450 Inside IR35. Hybrid working (4 days every fortnight in Central London). Valid right to work in the UK required. Applications close mid-day on Weds 17th April 2024. Forming part of the Payments and Auto Pay Team, this is a great opportunity to have a major impact on a public facing programme, and as a Senior Back End Developer you will be responsible for the design, development, implementation and early life support of the Team deliverables. Essential Skills: Expert agile practices with proven experience Expert in industry standard development methodologies and tools Expert in the following Technical Skills o C# .Net, C# .Net Core o TDD, Object Oriented Design, Clean Code Techniques o Git version control Expert knowledge in Azure technologies (including but not limited to) : o API Manager, Active Directory o Functions, Service Bus o SQL Server, CosmosDB, Storage o Azure DevOps o App Insights o Azure DevOps including Pipelines and Bicep Demonstrable experience of o Working on high-volume back office transactional systems o Payment processing systems, including card payment workflows, authorization, and settlement processes o Working with Direct Debit mechanisms and recurring payments Inspire People is acting as an employment business on behalf of this opportunity. Apply today or contact Steve Wall or Andrew Medhurst at Inspire People for more information.
Are you an experienced best in class data engineer with 5-10 years' experience? Do you have experience or capability for a senior data engineering role ? If so, we want to hear from you ! We are currently recruiting for 2 experienced data engineers who can support the data manager implementing and maintaining an effective business intelligence technical services . Support cloud platform and reporting, assisting in design and developing a data acquisition strategy, reporting to customers, and maintaining datasets. Key Responsibilities are: Monitor and maintain ETL processes , ensure accurate reporting, optimise data platform pipelines , develop, and scale data platforms with CI/CD and Terraform , data modelling , and working with the analytics team to build solutions . You will also be responsible for supporting implementation of security controls ensuring compliance with data protection, and GDPR . Develop and implement strategic data platforms for various business needs, help develop and implement data strategy ensuring data quality and efficiency and identify best use of existing data and how new data can best be gathered. Skills and knowledge needed: Extensive experience of working with Azure data platform technologies including Data Lake gen 2, Synapse, Analysis Services, extensive Power BI experience Extensive experience of working with Azure Data Factory & Databricks Extensive SQL knowledge (Microsoft SQL Server 2005+) and experience working with relational databases, query authoring (T-SQL) Extensive DevOps experience Extensive experience with CI / CD pipelines and Terraform Microsoft SQL server Integrated Services (SSIS ) including ETL/ELTL design and development experience. Microsoft DevOps source control software and development lifecycle software Developing and maintaining objects within Data Warehouses / Lakehouses. Experience of working with business data domains / data as a product (Data Mesh). Metadata management / Data quality Microsoft Office 365 Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement . Analytic skills related to working with structured datasets . Experience supporting and working with cross-functional teams in a dynamic environment Including working with a broad range of stakeholders at all levels in the business . A good communicator. Able to promote ideas via the written word and verbally. Open to new ideas and ways of working and passionate about new technologies Hold the following qualification: Microsoft Certified: Azure Data Engineer Associate (Exam DP-203) Additional desirable qualifications: Microsoft Certified: Azure Fundamentals (Exam AZ-900) Microsoft Certified: Azure Data Fundamentals (Exam DP-900) Microsoft Certified: Data Analyst Associate (Exam DA-100) Hybrid working role with 1 day per week required in the office
Apr 29, 2024
Full time
Are you an experienced best in class data engineer with 5-10 years' experience? Do you have experience or capability for a senior data engineering role ? If so, we want to hear from you ! We are currently recruiting for 2 experienced data engineers who can support the data manager implementing and maintaining an effective business intelligence technical services . Support cloud platform and reporting, assisting in design and developing a data acquisition strategy, reporting to customers, and maintaining datasets. Key Responsibilities are: Monitor and maintain ETL processes , ensure accurate reporting, optimise data platform pipelines , develop, and scale data platforms with CI/CD and Terraform , data modelling , and working with the analytics team to build solutions . You will also be responsible for supporting implementation of security controls ensuring compliance with data protection, and GDPR . Develop and implement strategic data platforms for various business needs, help develop and implement data strategy ensuring data quality and efficiency and identify best use of existing data and how new data can best be gathered. Skills and knowledge needed: Extensive experience of working with Azure data platform technologies including Data Lake gen 2, Synapse, Analysis Services, extensive Power BI experience Extensive experience of working with Azure Data Factory & Databricks Extensive SQL knowledge (Microsoft SQL Server 2005+) and experience working with relational databases, query authoring (T-SQL) Extensive DevOps experience Extensive experience with CI / CD pipelines and Terraform Microsoft SQL server Integrated Services (SSIS ) including ETL/ELTL design and development experience. Microsoft DevOps source control software and development lifecycle software Developing and maintaining objects within Data Warehouses / Lakehouses. Experience of working with business data domains / data as a product (Data Mesh). Metadata management / Data quality Microsoft Office 365 Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement . Analytic skills related to working with structured datasets . Experience supporting and working with cross-functional teams in a dynamic environment Including working with a broad range of stakeholders at all levels in the business . A good communicator. Able to promote ideas via the written word and verbally. Open to new ideas and ways of working and passionate about new technologies Hold the following qualification: Microsoft Certified: Azure Data Engineer Associate (Exam DP-203) Additional desirable qualifications: Microsoft Certified: Azure Fundamentals (Exam AZ-900) Microsoft Certified: Azure Data Fundamentals (Exam DP-900) Microsoft Certified: Data Analyst Associate (Exam DA-100) Hybrid working role with 1 day per week required in the office
Quantity Surveyor Job location: Warwick Office (1-2 days per week) AND Work From Home (HYBRID) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1-2 days per week and working from home / remote working. This Quantity Surveyor position will see you work with some major UK Mobile Network Operators (MNO). Telent usually work on around 20-30 build projects per month, located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction, Wireless Telecoms or even the Fibre industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Apr 29, 2024
Full time
Quantity Surveyor Job location: Warwick Office (1-2 days per week) AND Work From Home (HYBRID) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1-2 days per week and working from home / remote working. This Quantity Surveyor position will see you work with some major UK Mobile Network Operators (MNO). Telent usually work on around 20-30 build projects per month, located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction, Wireless Telecoms or even the Fibre industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Pulse Creative Pulse Creative is our embedded agency for News UK, formed through a WPP-backed joint venture between The&Partnership, m/SIX, and Wunderman. Pulse Creative work on some of the country's most-loved brands including The Times, Times Radio, The Sun, talkSPORT and Virgin Radio. The agency houses more than 40 experts in everything from creative, design, digital content creation, UX, and development, to comms planning, brand strategy, account handling and media planning and buying, Pulse Creative represents the collaborative, integrated agency model of the future. About News UK News UK is the proud owner of a stable of news and media brands that span the most popular to the most respected, cover the highbrow to the lowdown, provide the first flash and the last word. News UK is constantly reinventing the business of storytelling, always striving to find new ways of educating, entertaining, engaging and empowering our audiences. News UK's award-winning stable of brands include The Times, The Sunday Times, Times Radio, The Sun, talkSPORT, talk TV, Virgin Radio and many more. About The Times The Times is a faithful recorder of the times for more than 200 years. It is authoritative, credible, responsible, trusted and a part of the nation's cultural heritage. A premium British brand recognised the world over. But The Times is also a fast-moving, highly creative, multi-channel media operation which has a long heritage of modernity, of being first, of breaking through, of creating change. It is an informer, an entertainer, a campaigner, an innovator, and an agenda-setter that has always had the capacity to surprise. The Role Our new Account Director working on The Times and The Sunday Times should be the champion of delivering great work (at pace), on time and on budget for our clients. Clients will view you as someone they inherently trust, who is passionate about The Times brand, meets their expectations and with whom they can have an honest dialogue about making the work better. Your wider agency team will view you as a digital and social expert, a go-getter, who keeps everyone on track and communicates brilliantly whilst striving for the best creative product that the agency can produce. You will be a digital first thinker, super organised, smart and comfortable owning multiple projects and driving them forward. This role is 4 days a week in office. Key skills Client relationships: Develop, maintain and extend client relationships. Become your client's partner Develop a deep understanding of the client's business. Understand their pressures, products, goals and motivations, both on a project and business level Manage client expectations in relation to project objectives, timelines, and budgets. Be upfront, clear and honest at all times. Digital and social: Manage and optimise digital and social campaign strategies whilst collaborating with the wider agency and marketing teams to ensure audience and creative consistency across all channels. Create and implement tailored campaigns for each social media platform - in particular Facebook, Instagram, TikTok, YouTube, LinkedIn - capitalizing on their unique features and audience demographics. Supervise the development of a wide range of content formats, including video and interactive formats, whilst ensuring alignment with the brand's voice and objectives. Keep up-to-date with the latest social media platform developments, trends, and emerging formats, effectively leveraging this knowledge to drive campaign success. Track and analyse key performance indicators to assess campaign effectiveness and make data-driven adjustments. Implement and manage paid advertising campaigns on social platforms, targeting specific audience segments to enhance visibility and engagement. Excellence in project management: Being the day-to-day manager of your specific projects, the client's first port of call Interpreting, questioning and challenging (where necessary) client briefs Overseeing project timelines, working with a PM Ensuring client feedback is clear and understood Using healthy paranoia to ensure work is always correct and without error Driving quality control across the board to ensure the work is on brand Great attention to detail, understanding of social, digital, CRM and video production process Escalating to senior management when required Financial Management: Ensure all projects are thoroughly costed against budget and communicated to the client Maintain a close eye on overburn Managing project estimates, client POs all the way to reconciliation. Agency and partner relationships: Build strong working relationships with creative, planning and the wider account team Help to drive the culture of the agency - become integral to its identity Skills and attitude: A friendly, positive team player, solution focussed A natural communicator Proactive - never waiting for opportunities, always hunting them down and enjoys working at pace Inquisitive, always questioning Taking pride in delivering the absolute best work we can as an agency An organiser, someone who keeps everyone on track Numerate Interested in the industry. Who's doing great work? What's the latest innovation? Qualifications: Experience in a social/digital first agency would help Demonstrate working very closely with clients and working with multiple stakeholders. Good knowledge of project management and how to deliver TLL comms (e.g. print, digi, CRM) Join Pulse to work on The Times and be part of a top agency working on a renowned brand that shapes public discourse and delivers exceptional journalism to millions of readers. If you are a strategic thinker, customer-centric, and passionate about leveraging CRM to enhance subscriber experiences, we would love to hear from you. Apply today and make a significant impact on The Times' customer communications and Times+ program.
Apr 29, 2024
Full time
About Pulse Creative Pulse Creative is our embedded agency for News UK, formed through a WPP-backed joint venture between The&Partnership, m/SIX, and Wunderman. Pulse Creative work on some of the country's most-loved brands including The Times, Times Radio, The Sun, talkSPORT and Virgin Radio. The agency houses more than 40 experts in everything from creative, design, digital content creation, UX, and development, to comms planning, brand strategy, account handling and media planning and buying, Pulse Creative represents the collaborative, integrated agency model of the future. About News UK News UK is the proud owner of a stable of news and media brands that span the most popular to the most respected, cover the highbrow to the lowdown, provide the first flash and the last word. News UK is constantly reinventing the business of storytelling, always striving to find new ways of educating, entertaining, engaging and empowering our audiences. News UK's award-winning stable of brands include The Times, The Sunday Times, Times Radio, The Sun, talkSPORT, talk TV, Virgin Radio and many more. About The Times The Times is a faithful recorder of the times for more than 200 years. It is authoritative, credible, responsible, trusted and a part of the nation's cultural heritage. A premium British brand recognised the world over. But The Times is also a fast-moving, highly creative, multi-channel media operation which has a long heritage of modernity, of being first, of breaking through, of creating change. It is an informer, an entertainer, a campaigner, an innovator, and an agenda-setter that has always had the capacity to surprise. The Role Our new Account Director working on The Times and The Sunday Times should be the champion of delivering great work (at pace), on time and on budget for our clients. Clients will view you as someone they inherently trust, who is passionate about The Times brand, meets their expectations and with whom they can have an honest dialogue about making the work better. Your wider agency team will view you as a digital and social expert, a go-getter, who keeps everyone on track and communicates brilliantly whilst striving for the best creative product that the agency can produce. You will be a digital first thinker, super organised, smart and comfortable owning multiple projects and driving them forward. This role is 4 days a week in office. Key skills Client relationships: Develop, maintain and extend client relationships. Become your client's partner Develop a deep understanding of the client's business. Understand their pressures, products, goals and motivations, both on a project and business level Manage client expectations in relation to project objectives, timelines, and budgets. Be upfront, clear and honest at all times. Digital and social: Manage and optimise digital and social campaign strategies whilst collaborating with the wider agency and marketing teams to ensure audience and creative consistency across all channels. Create and implement tailored campaigns for each social media platform - in particular Facebook, Instagram, TikTok, YouTube, LinkedIn - capitalizing on their unique features and audience demographics. Supervise the development of a wide range of content formats, including video and interactive formats, whilst ensuring alignment with the brand's voice and objectives. Keep up-to-date with the latest social media platform developments, trends, and emerging formats, effectively leveraging this knowledge to drive campaign success. Track and analyse key performance indicators to assess campaign effectiveness and make data-driven adjustments. Implement and manage paid advertising campaigns on social platforms, targeting specific audience segments to enhance visibility and engagement. Excellence in project management: Being the day-to-day manager of your specific projects, the client's first port of call Interpreting, questioning and challenging (where necessary) client briefs Overseeing project timelines, working with a PM Ensuring client feedback is clear and understood Using healthy paranoia to ensure work is always correct and without error Driving quality control across the board to ensure the work is on brand Great attention to detail, understanding of social, digital, CRM and video production process Escalating to senior management when required Financial Management: Ensure all projects are thoroughly costed against budget and communicated to the client Maintain a close eye on overburn Managing project estimates, client POs all the way to reconciliation. Agency and partner relationships: Build strong working relationships with creative, planning and the wider account team Help to drive the culture of the agency - become integral to its identity Skills and attitude: A friendly, positive team player, solution focussed A natural communicator Proactive - never waiting for opportunities, always hunting them down and enjoys working at pace Inquisitive, always questioning Taking pride in delivering the absolute best work we can as an agency An organiser, someone who keeps everyone on track Numerate Interested in the industry. Who's doing great work? What's the latest innovation? Qualifications: Experience in a social/digital first agency would help Demonstrate working very closely with clients and working with multiple stakeholders. Good knowledge of project management and how to deliver TLL comms (e.g. print, digi, CRM) Join Pulse to work on The Times and be part of a top agency working on a renowned brand that shapes public discourse and delivers exceptional journalism to millions of readers. If you are a strategic thinker, customer-centric, and passionate about leveraging CRM to enhance subscriber experiences, we would love to hear from you. Apply today and make a significant impact on The Times' customer communications and Times+ program.
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 29, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 29, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Apr 29, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A £5,000 car allowance to support your travel needs A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites close to Warrington, Manchester, Liverpool, Preston and Kendal, or from any of our other hubs across Cheshire, Greater Manchester, Merseyside, Lancashire and Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role Are you a Senior Project Manager looking for a rewarding career that combines your leadership and project delivery skills with your passion for large-scale and sustainable projects that benefit the environment and society? If yes, then United Utilities (UU) have an exciting opportunities for you to lead our Capital Delivery project teams in North West England, UK. As a Senior Project Manager, you will be responsible for creating and mentoring project teams, ensuring quality, timeliness and alignment with our organisational vision, sustainability targets and our eco-friendly reputation. You will use your leadership skills to handle dynamic situations and influence strategies across various business contexts and key aspects of our capital programme. You will also collaborate with other experts to tackle challenges unique to our industry and contribute to our success and help UU achieve our goals. In joining us, you will have full exposure to the organisation, our major contracts and our largest industry partners. Stakeholder engagement is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and provide expert advice to our contractors and the wider enterprise, especially Ofwat, Environment Agency and various Non-Governmental Organisations (NGOs). United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Key accountabilities Establish and lead high-performing, multi-disciplinary teams to achieve exceptional project outcomes Manage project delivery within the constraints of performance, cost, and time, optimizing for cost-efficiency and risk mitigation Foster collaboration with senior leadership to align programme objectives with organizational goals, providing support and guidance Ensure financial and resource planning is consistent with project schedules and work breakdown structures to meet budget objectives Develop the Performance Measurement Baseline to effectively monitor and control project progress and performance, integrating key project dimensions such as scope, cost, and quality Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Experience of leading and managing a project management team delivering complex portfolio projects Any of the following: APM PMQ/MSP/PRINCE2, MAPM ChPP or RPP, relevant Post-Graduate qualification i.e. MSc (Project Management), PLP or equivalent skills, knowledge and experience Hold a current UK/EU driving licence
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.