Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, firewalls, and cloud technologies, we want to hear from you!Responsibilities:Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain firewalls (e.g., Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, firewalls, and cloud technologies, we want to hear from you!Responsibilities:Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain firewalls (e.g., Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 18, 2024
Full time
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, routers, switches, firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (e.g., PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, routers, switches, firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (e.g., PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Who we are Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers (schools and colleges), and our sales and technical teams to help deliver Internet connectivity, safeguarding and security services from either your home or our Stafford office. Once your probationary period is complete, we offer hybrid working (2 days working from home, 3 days working in office). Specifically, you'll be: Dealing with Carriers such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking for We know that this is a unique role, and don't expect applicants to have the exact experience as outlined above - we've got a a fantastic, experienced team that will provided hands on training & support from day 1. We're very open to applicants with experience working in school administration, customer service or project delivery, and are open to discussing part time options with applicants. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
May 17, 2024
Full time
Who we are Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers (schools and colleges), and our sales and technical teams to help deliver Internet connectivity, safeguarding and security services from either your home or our Stafford office. Once your probationary period is complete, we offer hybrid working (2 days working from home, 3 days working in office). Specifically, you'll be: Dealing with Carriers such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking for We know that this is a unique role, and don't expect applicants to have the exact experience as outlined above - we've got a a fantastic, experienced team that will provided hands on training & support from day 1. We're very open to applicants with experience working in school administration, customer service or project delivery, and are open to discussing part time options with applicants. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site 48,900 - 61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. Knowledge of day-to-day activities and best practice within a SOC. Knowledge of technical security such as firewalls, network security groups, and access controls. Type of Experience: Experience of leading a team through the full IT service lifecycle, enhancing security posture, and evolving capabilities via continual service improvement. Experience of leading live cyber incidents and the remediation actions. Experience of partnering with supplier teams for managed services delivery of improvements. Experience across the full IT security spectrum (software, servers, infrastructure, and networks). Experience designing and implementing secure systems, leading review where necessary of complex security issues. Experience of enabling and informing risk-based decisions. Experience dealing with the security implications of transformation and day-to-day product changes. Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 17, 2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site 48,900 - 61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. Knowledge of day-to-day activities and best practice within a SOC. Knowledge of technical security such as firewalls, network security groups, and access controls. Type of Experience: Experience of leading a team through the full IT service lifecycle, enhancing security posture, and evolving capabilities via continual service improvement. Experience of leading live cyber incidents and the remediation actions. Experience of partnering with supplier teams for managed services delivery of improvements. Experience across the full IT security spectrum (software, servers, infrastructure, and networks). Experience designing and implementing secure systems, leading review where necessary of complex security issues. Experience of enabling and informing risk-based decisions. Experience dealing with the security implications of transformation and day-to-day product changes. Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, firewalls, and cloud technologies, we want to hear from you! Responsibilities:Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain firewalls (e.g., Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 17, 2024
Full time
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, firewalls, and cloud technologies, we want to hear from you! Responsibilities:Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain firewalls (e.g., Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Rapidly expanding ISP/MSP is looking to recruit a commercially savvy Senior Network Solutions Architect aid the business development team in securing new contract wins by being the technical lead on all requirement capturing, and creating high level solution propositions for fully bespoke network solution covering all solutions from fibre through to IP WAN, security/Firewall, wireless, SDWAN based solutions using all the vendors available. You will have full control of what vendors are used and how they are used including Fortinet SDWAN/Firewall, Juniper MIST, Cisco etc. They are looking someone that can engage with customers, build technical understanding and relationships to gather requirements and create HLD documents for large, complex multi-site network solutions. My client provides specialist NS3 solutions so solution architects with HSCN or NS3 experience would have an advantage. Ideally you will be able get low level SC clearance further down the line.
May 17, 2024
Full time
Rapidly expanding ISP/MSP is looking to recruit a commercially savvy Senior Network Solutions Architect aid the business development team in securing new contract wins by being the technical lead on all requirement capturing, and creating high level solution propositions for fully bespoke network solution covering all solutions from fibre through to IP WAN, security/Firewall, wireless, SDWAN based solutions using all the vendors available. You will have full control of what vendors are used and how they are used including Fortinet SDWAN/Firewall, Juniper MIST, Cisco etc. They are looking someone that can engage with customers, build technical understanding and relationships to gather requirements and create HLD documents for large, complex multi-site network solutions. My client provides specialist NS3 solutions so solution architects with HSCN or NS3 experience would have an advantage. Ideally you will be able get low level SC clearance further down the line.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 17, 2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
May 17, 2024
Full time
Role- Network Security Engineer Location- London, UK Job type- Full time Mandatory skills- AZURE NETWORK SPECIALIST Job Description: Experience: 7+ Years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Perform vulnerability assessment and management ensuring reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Job Description: Experience and good knowledge in the design, development and Implementation of large-scale Network and Security solutions; comprised of Routing & Switching, Firewalls & VPNs, Load balancers, Network Virtualization & Software Defined Networking( IPV4/IPV6), etc. across On-premise and Cloud Infrastructure. Working experience and sound knowledge on Data Centre & Cloud Infrastructure Networking- Tools and Technologies Hands-on experience and ability to troubleshoot and support critical issues/escalations. Experience with load balancers such as F5, Array, Fortinet, etc. Experience with cloud service providers (AWS, GCP, Azure, etc.) Proven Experience in leading a Network Integration and transformation, in the capacity of Solution Architect/Sr. Engineer Experience in providing in-depth knowledge on network platforms and services, defining and documenting best practices and strategies. Experience or knowledge of Network & Security modelling Tools, NetDevOps, and Network Automation, towards Network as a Code will be an added advantage. Initiate, demonstrate and assume ownership of the opportunities and improvement areas, ensuring completeness of the technical requirements to support business needs. Stay up to date with emerging tools, technologies and trends in the enterprise domain comprising of Network& Security infrastructure and cloud services, leading to innovative solutions addressing the current and future needs Educational Qualification: Graduate- BE/BTech or Postgraduate - Electronics/Communications/Computer Science Certification: ITIL, CCNA/CCNP/JCNA, CCDP/CCIE, Azure/MCSE/RHCE or equivalent technical certifications
Our client has an exciting opportunity for a skilled and collaborative Connectivity & Network Engineer to join our inclusive team. This Full time hybrid role is based in Manchester and Barrow in Furness on a hybrid basis and offers a salary of £50k and excellent benefits. As a Connectivity & Network Engineer, you will be joining an established Network Operations team working with other Network engineers. You'll be involved in internal and vendor technical bridges and be expected to work independently and as part of a wider team. In your first few weeks in this role, you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and experience should include: Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP, OSPF, EIGRP) and network management tools like SolarWinds Knowledge of Citrix Netscaler and Network Firewalls (Palo Alto, Cisco Firepower, Cisco ASA and AnyConnect Remote Access) Experience with Identity Services - AAA and Cisco ISE. In return for your dedication, collaboration and commitment, you'll receive a salary of £50,000 and a generous benefits package, joining a welcoming and inclusive culture. If this Full time hybrid Connectivity & Network Engineer job in Manchester motivates and inspires you, please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Our client has an exciting opportunity for a skilled and collaborative Connectivity & Network Engineer to join our inclusive team. This Full time hybrid role is based in Manchester and Barrow in Furness on a hybrid basis and offers a salary of £50k and excellent benefits. As a Connectivity & Network Engineer, you will be joining an established Network Operations team working with other Network engineers. You'll be involved in internal and vendor technical bridges and be expected to work independently and as part of a wider team. In your first few weeks in this role, you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and experience should include: Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP, OSPF, EIGRP) and network management tools like SolarWinds Knowledge of Citrix Netscaler and Network Firewalls (Palo Alto, Cisco Firepower, Cisco ASA and AnyConnect Remote Access) Experience with Identity Services - AAA and Cisco ISE. In return for your dedication, collaboration and commitment, you'll receive a salary of £50,000 and a generous benefits package, joining a welcoming and inclusive culture. If this Full time hybrid Connectivity & Network Engineer job in Manchester motivates and inspires you, please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Our client has an exciting opportunity for a skilled and collaborative Connectivity & Network Engineer to join our inclusive team. This full-time hybrid role is based in Manchester and Barrow in Furness on a hybrid basis and offers a salary of £50k and excellent benefits. As a Connectivity & Network Engineer, you will be joining an established Network Operations team working with other Network engineers. You'll be involved in internal and vendor technical bridges and be expected to work independently and as part of a wider team. In your first few weeks in this role, you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and experience should include: Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) and network management tools like SolarWinds Knowledge of Citrix Netscaler and Network Firewalls (Palo Alto, Cisco Firepower, Cisco ASA and AnyConnect Remote Access) Experience with Identity Services - AAA and Cisco ISE. In return for your dedication, collaboration and commitment, you'll receive a salary of £50,000 and a generous benefits package, joining a welcoming and inclusive culture. If this full-time hybrid Connectivity & Network Engineer job in Manchester motivates and inspires you, please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Our client has an exciting opportunity for a skilled and collaborative Connectivity & Network Engineer to join our inclusive team. This full-time hybrid role is based in Manchester and Barrow in Furness on a hybrid basis and offers a salary of £50k and excellent benefits. As a Connectivity & Network Engineer, you will be joining an established Network Operations team working with other Network engineers. You'll be involved in internal and vendor technical bridges and be expected to work independently and as part of a wider team. In your first few weeks in this role, you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and experience should include: Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) and network management tools like SolarWinds Knowledge of Citrix Netscaler and Network Firewalls (Palo Alto, Cisco Firepower, Cisco ASA and AnyConnect Remote Access) Experience with Identity Services - AAA and Cisco ISE. In return for your dedication, collaboration and commitment, you'll receive a salary of £50,000 and a generous benefits package, joining a welcoming and inclusive culture. If this full-time hybrid Connectivity & Network Engineer job in Manchester motivates and inspires you, please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
If you have varied technical experience, have been co-ordinating IT Projects, and are looking for an opportunity to grow and develop your career working directly with the support of a very experienced Head of IT; or if you re a technical coordinator looking for the opportunity to lead IT Projects while still maintaining a hands-on approach to technical changes, then this could be the role for you. We are looking for an IT Technical Project Lead, to support the completion of multiple IT projects at Marsden Building Society. Reporting directly to the Head of IT, this is an exciting opportunity for a technical project specialist to continue to hone their skills. Working with key stakeholders throughout the Society and third-party suppliers to ensure projects run smoothly, meet deadlines and are fit for purpose; the IT Technical Project Lead will have great communication skills and be able to explain technical terms to operational teams with ease. With an analytical approach to problem solving, the successful candidate will undertake business analysis to understand the requirements and deliverables of IT projects, producing project plans, timelines, and a recommended approach with support from the Head of IT. What we're looking for in our IT Technical Project Lead: Recent hands-on experience of supporting IT infrastructure including computer networks, network administration and telephony systems. A good knowledge of information analysis, and computer hardware, software, and cyber security solutions. A good understanding of project management processes including producing documentation i.e., business cases, project plans and associated documentation. Responsibilities as our IT Technical Project Lead: Build relationships with key stakeholders throughout the Society to ensure the smooth running of IT projects, meeting deadlines and ensuring operational effectiveness. Undertake business analysis to understand the requirements and deliverables of IT projects, utilising this information to provide project plans, timelines, and recommended approach. Effectively communicate project updates to stakeholders and manage expectations throughout IT project lifecycles. Identify and mitigate project risks, demonstrating astute problem-solving skills. Produce IT project plans and associated documentation, with due consideration for business impact assessments, requirements, and key deliverables. Undertake hands on implementation (Technical Changes) of some project deliverables, managing third-party changes and performing testing as required. An understanding of TCP/IP, LAN, WAN, Firewalls, Switching and Wireless While experience of working in the Financial Services sector would be beneficial for this role, it isn t critical. We welcome applications from candidates from other sectors who can demonstrate a diverse set of technical skills and a love of project management. So what s in it for you as our IT Technical Project Lead? Rated outstanding for employee engagement (Best Companies 2023), we are a progressive organisation that values individuality and diversity. We are signed up to the Women in Finance Charter and are proud to have a 55% female Senior Management Team. We are an accredited Living Wage Employer and operate with purpose. In 2022 we set up our Charitable Foundation, and we are always looking for ways in which we can better support our communities. This role is advertised on a full-time basis, but we will consider applications from candidates wishing to work with a job share or part-time arrangement. While the successful IT Technical Project Lead will need to attend our Head Office in Nelson for 30% of their working week, we have embraced hybrid working and aren t restricted by geography. Hiring the right person who shares our values and demonstrates the key skills required for this role is far more important to us than rigid working patterns and where someone chooses to live. In addition to the competitive salary on offer, we also provide an attractive suite of benefits including a generous annual leave entitlement, contributory pension scheme (with 10% employer contribution), life assurance, simply health cover, and discounted memberships. Apply today! Please read through the full job description available via the careers page on our website. If this sounds like the perfect role for you, then apply now to become our IT Technical Project Lead ! Please note we are not accepting support from agencies at this time and are looking to engage with candidates directly.
May 17, 2024
Full time
If you have varied technical experience, have been co-ordinating IT Projects, and are looking for an opportunity to grow and develop your career working directly with the support of a very experienced Head of IT; or if you re a technical coordinator looking for the opportunity to lead IT Projects while still maintaining a hands-on approach to technical changes, then this could be the role for you. We are looking for an IT Technical Project Lead, to support the completion of multiple IT projects at Marsden Building Society. Reporting directly to the Head of IT, this is an exciting opportunity for a technical project specialist to continue to hone their skills. Working with key stakeholders throughout the Society and third-party suppliers to ensure projects run smoothly, meet deadlines and are fit for purpose; the IT Technical Project Lead will have great communication skills and be able to explain technical terms to operational teams with ease. With an analytical approach to problem solving, the successful candidate will undertake business analysis to understand the requirements and deliverables of IT projects, producing project plans, timelines, and a recommended approach with support from the Head of IT. What we're looking for in our IT Technical Project Lead: Recent hands-on experience of supporting IT infrastructure including computer networks, network administration and telephony systems. A good knowledge of information analysis, and computer hardware, software, and cyber security solutions. A good understanding of project management processes including producing documentation i.e., business cases, project plans and associated documentation. Responsibilities as our IT Technical Project Lead: Build relationships with key stakeholders throughout the Society to ensure the smooth running of IT projects, meeting deadlines and ensuring operational effectiveness. Undertake business analysis to understand the requirements and deliverables of IT projects, utilising this information to provide project plans, timelines, and recommended approach. Effectively communicate project updates to stakeholders and manage expectations throughout IT project lifecycles. Identify and mitigate project risks, demonstrating astute problem-solving skills. Produce IT project plans and associated documentation, with due consideration for business impact assessments, requirements, and key deliverables. Undertake hands on implementation (Technical Changes) of some project deliverables, managing third-party changes and performing testing as required. An understanding of TCP/IP, LAN, WAN, Firewalls, Switching and Wireless While experience of working in the Financial Services sector would be beneficial for this role, it isn t critical. We welcome applications from candidates from other sectors who can demonstrate a diverse set of technical skills and a love of project management. So what s in it for you as our IT Technical Project Lead? Rated outstanding for employee engagement (Best Companies 2023), we are a progressive organisation that values individuality and diversity. We are signed up to the Women in Finance Charter and are proud to have a 55% female Senior Management Team. We are an accredited Living Wage Employer and operate with purpose. In 2022 we set up our Charitable Foundation, and we are always looking for ways in which we can better support our communities. This role is advertised on a full-time basis, but we will consider applications from candidates wishing to work with a job share or part-time arrangement. While the successful IT Technical Project Lead will need to attend our Head Office in Nelson for 30% of their working week, we have embraced hybrid working and aren t restricted by geography. Hiring the right person who shares our values and demonstrates the key skills required for this role is far more important to us than rigid working patterns and where someone chooses to live. In addition to the competitive salary on offer, we also provide an attractive suite of benefits including a generous annual leave entitlement, contributory pension scheme (with 10% employer contribution), life assurance, simply health cover, and discounted memberships. Apply today! Please read through the full job description available via the careers page on our website. If this sounds like the perfect role for you, then apply now to become our IT Technical Project Lead ! Please note we are not accepting support from agencies at this time and are looking to engage with candidates directly.
Are you passionate about technology? Eager to kickstart your career in the dynamic world of IT? Ready to dive into hands-on learning experiences that will shape your future? Look no further! We're on the hunt for an IT Apprentice to join our bustling team in Westerham - TN16! As an IT Apprentice, you will be working towards a Level 3 in IT and you'll provide comprehensive support across desktop hardware, software, networks, and operating systems, addressing issues and ensuring smooth operations. First-line support entails troubleshooting routers, firewalls, and business communications, swiftly identifying and implementing corrective measures. Additionally, you'll conduct preventative maintenance, execute timely upgrades, and debug software to align with evolving business processes. Maintaining updated maintenance contract records and meeting KPIs for system restoration timelines are key responsibilities. Monitoring system and database performance involves pinpointing underperforming systems and implementing necessary improvements while maintaining performance records. Prioritizing safety, you'll take charge of accident reporting and identify potential hazards. Adaptability is crucial, as you'll undertake various tasks within the scope of the role, proactively fixing issues and devising solutions as needed. Hours of Work: Full Time, Permanent IT Apprentice Requirements: Intelligent, quick-thinking, alert, highly numerate High level of communication skills both verbal and written Excellent interpersonal skills Strong on prioritisation for the business benefit Decisive and excellent influencer Strong team player and ability to work throughout organisation regardless of seniority IT Apprentice Benefits: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Flexible working model High 5 Employee Recognition Programme Meet the Organisation: Who We Are and What We Do Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftsmanship, leading to beautiful and high-quality products. Are you ready to dive headfirst into an electrifying journey in the world of technology? If you've got the passion and the drive, then this IT Apprentice role is tailor-made for you! Don't wait any longer apply now!
May 16, 2024
Full time
Are you passionate about technology? Eager to kickstart your career in the dynamic world of IT? Ready to dive into hands-on learning experiences that will shape your future? Look no further! We're on the hunt for an IT Apprentice to join our bustling team in Westerham - TN16! As an IT Apprentice, you will be working towards a Level 3 in IT and you'll provide comprehensive support across desktop hardware, software, networks, and operating systems, addressing issues and ensuring smooth operations. First-line support entails troubleshooting routers, firewalls, and business communications, swiftly identifying and implementing corrective measures. Additionally, you'll conduct preventative maintenance, execute timely upgrades, and debug software to align with evolving business processes. Maintaining updated maintenance contract records and meeting KPIs for system restoration timelines are key responsibilities. Monitoring system and database performance involves pinpointing underperforming systems and implementing necessary improvements while maintaining performance records. Prioritizing safety, you'll take charge of accident reporting and identify potential hazards. Adaptability is crucial, as you'll undertake various tasks within the scope of the role, proactively fixing issues and devising solutions as needed. Hours of Work: Full Time, Permanent IT Apprentice Requirements: Intelligent, quick-thinking, alert, highly numerate High level of communication skills both verbal and written Excellent interpersonal skills Strong on prioritisation for the business benefit Decisive and excellent influencer Strong team player and ability to work throughout organisation regardless of seniority IT Apprentice Benefits: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Flexible working model High 5 Employee Recognition Programme Meet the Organisation: Who We Are and What We Do Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftsmanship, leading to beautiful and high-quality products. Are you ready to dive headfirst into an electrifying journey in the world of technology? If you've got the passion and the drive, then this IT Apprentice role is tailor-made for you! Don't wait any longer apply now!
IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience:A huge passion for IT and technology.Minimum 1 Years' Experience in a similar role.Strong communication skills.A friendly, approachable, can-do attitude.The ability to troubleshoot and solve problems quickly and efficiently. Strong technical experience in; Office 365 environments, (Azure AD, Exchange, SharePoint, Teams). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). What you'll get in return The role can offer a Salary of between £25,000 - £30,000 + Career Development / Training / Annual Bonus & Hybrid Working after Probation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2024
Full time
IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience:A huge passion for IT and technology.Minimum 1 Years' Experience in a similar role.Strong communication skills.A friendly, approachable, can-do attitude.The ability to troubleshoot and solve problems quickly and efficiently. Strong technical experience in; Office 365 environments, (Azure AD, Exchange, SharePoint, Teams). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). What you'll get in return The role can offer a Salary of between £25,000 - £30,000 + Career Development / Training / Annual Bonus & Hybrid Working after Probation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Senior Networks Engineer Location: Swindon Salary: £50k to £60k per annum Reporting into the Enterprise Systems Manager, you will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. You will already be familiar with delivering complex infrastructure solutions, from desktop / PC solutions to complex datacentre configurations and everything in between. We are looking for a Senior Networks engineer with exposure to: SD-WAN Management of the whole network End to end Cisco network switches, firewalls and Meraki Devices Cloud Connectivity to Azure and AWS The role will require travel to and from various locations including our datacentre to support the physical operations of the IT network systems for the business. There will be opportunities to drive new technology benefits and really make a difference. About the Role The role offers a wide breadth of Network engineering technology and deployments Our client is currently re-architecting our network and introducing micro-segmentation to enhance our overall network security The take-up of cloud services is now growing in momentum. We are looking to strengthen our integration with the major cloud providers whilst enforcing security and providing flexibility to our system developers and end user What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About you This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of different projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems. You will also be required to communicate with various parts of the business, including senior business managers and other colleagues and therefore excellent communication skills are a necessity. You will be required to produce technical solutions to business problems, working with the team members to build a practical, cost-effective solution whether that encompasses networks, telephony, print solutions, access points maintenance, remote working, system architecture, and all aspects of the technical modern day systems infrastructure including Cloud computing, Office 365 and datacentre solutions.
May 16, 2024
Full time
Job Title: Senior Networks Engineer Location: Swindon Salary: £50k to £60k per annum Reporting into the Enterprise Systems Manager, you will be pivotal in supporting the business by delivering business transformation projects, assisting with re-sites, network planning and maintenance, providing DMZ services, managing projects tasks, and providing support to the business on technical infrastructure matters. You will already be familiar with delivering complex infrastructure solutions, from desktop / PC solutions to complex datacentre configurations and everything in between. We are looking for a Senior Networks engineer with exposure to: SD-WAN Management of the whole network End to end Cisco network switches, firewalls and Meraki Devices Cloud Connectivity to Azure and AWS The role will require travel to and from various locations including our datacentre to support the physical operations of the IT network systems for the business. There will be opportunities to drive new technology benefits and really make a difference. About the Role The role offers a wide breadth of Network engineering technology and deployments Our client is currently re-architecting our network and introducing micro-segmentation to enhance our overall network security The take-up of cloud services is now growing in momentum. We are looking to strengthen our integration with the major cloud providers whilst enforcing security and providing flexibility to our system developers and end user What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 24/7 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About you This is an exciting opportunity for an experienced networks engineer with experience on modern Cisco and Cloud network architectures. The role is challenging for the right person willing to work within a dynamic environment with a small, enthusiastic, and experienced team, running a variety of different projects. We are looking for a candidate who has worked in a medium to large size business with multiple geographic locations and several hundreds or thousands of users. The following certifications are desired CCNA/CCNP and AWS (Amazon Web Services) Network and other cloud specialist knowledge with a minimum of 5 years relevant industry experience. The ideal candidate will have skills in designing, capable of delivering complex infrastructure tasks and running multiple projects and you should have a very high knowledge of technology and infrastructure systems backed with a number of years of practical experience support and administration of datacentre and distributed network systems. You will also be required to communicate with various parts of the business, including senior business managers and other colleagues and therefore excellent communication skills are a necessity. You will be required to produce technical solutions to business problems, working with the team members to build a practical, cost-effective solution whether that encompasses networks, telephony, print solutions, access points maintenance, remote working, system architecture, and all aspects of the technical modern day systems infrastructure including Cloud computing, Office 365 and datacentre solutions.
Are you an experienced and customer-focused 2nd line support specialist looking for a new challenge? Do you have a passion for IT and a keen interest in finance? If so, we have an exciting opportunity for you!We are a leading finance company based in Surrey, providing innovative solutions and services to our clients across the UK. We are looking for a 2nd line support specialist to join our IT team and provide technical support and troubleshooting for our internal and external users.As a 2nd line support specialist, you will be responsible for:- Responding to and resolving IT issues raised by users via phone, email, or ticketing system- Escalating complex or unresolved issues to 3rd line support or external vendors- Installing, configuring, and maintaining hardware, software, and network devices- Performing regular backups, updates, and security checks- Documenting and reporting IT incidents, problems, and solutions- Providing training and guidance to users on IT systems and best practices- Contributing to IT projects and initiatives as requiredTo be successful in this role, you will need:- At least 2+ years of experience in a similar 2nd line support role- A good knowledge of Windows, Azure, Office 365, Active Directory, Exchange, and other common IT applications and systems- A basic understanding of networking, firewalls, routers, switches, and VPNs- Excellent communication, problem-solving, and customer service skills- A proactive, flexible, and team-oriented attitude- A willingness to learn new skills and technologiesWhat we offer:- A competitive salary and benefits package- A friendly and supportive work environment- A chance to work with a dynamic and growing finance company- A variety of learning and development opportunities- A flexible work schedule and remote working options
May 16, 2024
Full time
Are you an experienced and customer-focused 2nd line support specialist looking for a new challenge? Do you have a passion for IT and a keen interest in finance? If so, we have an exciting opportunity for you!We are a leading finance company based in Surrey, providing innovative solutions and services to our clients across the UK. We are looking for a 2nd line support specialist to join our IT team and provide technical support and troubleshooting for our internal and external users.As a 2nd line support specialist, you will be responsible for:- Responding to and resolving IT issues raised by users via phone, email, or ticketing system- Escalating complex or unresolved issues to 3rd line support or external vendors- Installing, configuring, and maintaining hardware, software, and network devices- Performing regular backups, updates, and security checks- Documenting and reporting IT incidents, problems, and solutions- Providing training and guidance to users on IT systems and best practices- Contributing to IT projects and initiatives as requiredTo be successful in this role, you will need:- At least 2+ years of experience in a similar 2nd line support role- A good knowledge of Windows, Azure, Office 365, Active Directory, Exchange, and other common IT applications and systems- A basic understanding of networking, firewalls, routers, switches, and VPNs- Excellent communication, problem-solving, and customer service skills- A proactive, flexible, and team-oriented attitude- A willingness to learn new skills and technologiesWhat we offer:- A competitive salary and benefits package- A friendly and supportive work environment- A chance to work with a dynamic and growing finance company- A variety of learning and development opportunities- A flexible work schedule and remote working options
Cloud Infrastructure Architect Azure Landing Zone experience Birmingham, West Midlands Azure Infrastructure Architect £100,000 plus bonus and benefits Other Job Title: Azure Cloud Architect; Cloud Infrastructure Manager; Azure Infrastructure Specialist. Ideally people that have Azure Solutions Architect Certification or Azure Network Administrator Certification etc Must have Azure Landing zone experience Must have security/Firewalls experience IT Cloud Infrastructure Architecture Design Lead role - MUST HAVE team leadership or management experience and qualities TOP TIER financial services firm in Birmingham looking.
May 16, 2024
Full time
Cloud Infrastructure Architect Azure Landing Zone experience Birmingham, West Midlands Azure Infrastructure Architect £100,000 plus bonus and benefits Other Job Title: Azure Cloud Architect; Cloud Infrastructure Manager; Azure Infrastructure Specialist. Ideally people that have Azure Solutions Architect Certification or Azure Network Administrator Certification etc Must have Azure Landing zone experience Must have security/Firewalls experience IT Cloud Infrastructure Architecture Design Lead role - MUST HAVE team leadership or management experience and qualities TOP TIER financial services firm in Birmingham looking.
Your New Company Our client is a British multinational logistics, supply chain, manufacturing, and consultancy company based in Oxfordshire. With operations spanning Europe, North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting network issues via the helpdesk, adhering to established Service Level Agreements (SLAs). You'll interact with customers and internal stakeholders to promptly resolve networking issues, log and track incidents using a ticketing system, and maintain the monitoring system for timely detection and resolution of network device issues. Additionally, you'll handle alerts related to access points, VPN tunnels, firewalls, and device resources. Effective time management and collaboration with team members to escalate and resolve complex issues will be essential. Regular site audits will ensure network infrastructure integrity and compliance with established standards. Attending team meetings will allow you to contribute to ongoing projects and enhance network performance and security. What You'll Need to Succeed Certification: Cisco Certified Network Associate (CCNA). Experience: Proven track record of managing and troubleshooting network issues. Technical Proficiency: Skilled in firewalls, routing, switching, and wireless technologies. Preferred Knowledge: Familiarity with Fortinet firewall, Cisco/Aruba Switching, and Cisco/FortiAP wireless systems. Troubleshooting Skills: Ability to read logs and packet captures effectively. Infrastructure Review: Experience identifying end-of-life devices, expiring certificates, licencing, and firmware versions. Change Management: Familiarity with change management processes and documentation. Communication: Excellent communication skills for interactions with customers and internal teams. Desirable: Additional Certifications: CompTIA Network+ or Cisco Certified Network Professional (CCNP). Monitoring Tools: Experience with network monitoring tools. Cloud Networking: Familiarity with cloud networking technologies (e.g., AWS, Azure). Security Knowledge: Understanding of network security practices and protocol What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 16, 2024
Full time
Your New Company Our client is a British multinational logistics, supply chain, manufacturing, and consultancy company based in Oxfordshire. With operations spanning Europe, North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting network issues via the helpdesk, adhering to established Service Level Agreements (SLAs). You'll interact with customers and internal stakeholders to promptly resolve networking issues, log and track incidents using a ticketing system, and maintain the monitoring system for timely detection and resolution of network device issues. Additionally, you'll handle alerts related to access points, VPN tunnels, firewalls, and device resources. Effective time management and collaboration with team members to escalate and resolve complex issues will be essential. Regular site audits will ensure network infrastructure integrity and compliance with established standards. Attending team meetings will allow you to contribute to ongoing projects and enhance network performance and security. What You'll Need to Succeed Certification: Cisco Certified Network Associate (CCNA). Experience: Proven track record of managing and troubleshooting network issues. Technical Proficiency: Skilled in firewalls, routing, switching, and wireless technologies. Preferred Knowledge: Familiarity with Fortinet firewall, Cisco/Aruba Switching, and Cisco/FortiAP wireless systems. Troubleshooting Skills: Ability to read logs and packet captures effectively. Infrastructure Review: Experience identifying end-of-life devices, expiring certificates, licencing, and firmware versions. Change Management: Familiarity with change management processes and documentation. Communication: Excellent communication skills for interactions with customers and internal teams. Desirable: Additional Certifications: CompTIA Network+ or Cisco Certified Network Professional (CCNP). Monitoring Tools: Experience with network monitoring tools. Cloud Networking: Familiarity with cloud networking technologies (e.g., AWS, Azure). Security Knowledge: Understanding of network security practices and protocol What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Service Desk Analyst Location: Portsmouth Salary: 25- 30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence, and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced environment and have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool is updated at each stage of the lifecycle of an incident. Proactively monitoring our extensive estate of servers, using event management systems and other tools, to identify incidents and take appropriate action to maintain and control the resolution of these incidents within in a timely manner. Liaising with specialist support teams. Following process and work instructions to resolve incidents, problems and events. Provide updates and reports on active incidents, problems and events. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24/7 shift pattern, including accurate time keeping and required to support shift cover What are we looking for in our next Service Desk Analyst ? Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. Experience of postal operations. Experience of ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of Networking, firewalls, network monitoring tools My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! This really is a fantastic opportunity for a Service Desk Analyst to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! PLEASE NOTE BPSS or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 16, 2024
Contractor
Job Title: Service Desk Analyst Location: Portsmouth Salary: 25- 30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence, and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced environment and have a knack for troubleshooting and customer service, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool is updated at each stage of the lifecycle of an incident. Proactively monitoring our extensive estate of servers, using event management systems and other tools, to identify incidents and take appropriate action to maintain and control the resolution of these incidents within in a timely manner. Liaising with specialist support teams. Following process and work instructions to resolve incidents, problems and events. Provide updates and reports on active incidents, problems and events. Proactively update knowledge articles so that the service desk can deliver a standardised and repeatable service Produce management reports from ITSM data Performing or arranging software rebuilds following system failure. Supporting the deployment of software configurations. Support of a 24/7 shift pattern, including accurate time keeping and required to support shift cover What are we looking for in our next Service Desk Analyst ? Experience working on a 24X7 Service Desk, in a high availability environment and/or ability to demonstrate previous experience of delivering customer facing support in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. Experience of postal operations. Experience of ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of Networking, firewalls, network monitoring tools My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! This really is a fantastic opportunity for a Service Desk Analyst to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! PLEASE NOTE BPSS or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
DEERFOOT IT RESOURCES LIMITED
Southampton, Hampshire
Helpdesk Support Engineer 20k - 30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a strong knowledge of Apple products and operating systems as well as experience with project work including network configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/ be: One or more of the following: Strong experience with Apple hardware and software including macOS and iOS. Good experience managing Microsoft 365 from a security and compliance point of view, ideally some experience around delivering Cyber Essentials and/or ISO certifications. Good experience with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted / virtual Windows desktop environments i.e., Windows Server 2019+ with Remote Desktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive. Experience installing and troubleshooting common office peripherals like printers, scanners and VoIP handsets. Confidence in configuring and troubleshooting email platforms including email deliverability and fixing email client issues. A solid fundamental understanding of IP networking concepts, including installing and troubleshooting associated hardware and configuration. A reasonable working knowledge of recent Windows OS versions, Windows Server and Android devices can be required in our multi-platform environments. This role may suit candidates, who hold the following job titles: IT Support Engineer, Apple Support Engineer, 2nd Line Support, 3rd Line Support, Helpdesk Support Engineer Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client & wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. Each time we send a CV to a recruiting client we donate 1 to The Born Free Foundation (charity no. (phone number removed . Deerfoot is acting as an Employment Agency in relation to this vacancy. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Helpdesk Support Engineer 20k - 30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a strong knowledge of Apple products and operating systems as well as experience with project work including network configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/ be: One or more of the following: Strong experience with Apple hardware and software including macOS and iOS. Good experience managing Microsoft 365 from a security and compliance point of view, ideally some experience around delivering Cyber Essentials and/or ISO certifications. Good experience with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted / virtual Windows desktop environments i.e., Windows Server 2019+ with Remote Desktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive. Experience installing and troubleshooting common office peripherals like printers, scanners and VoIP handsets. Confidence in configuring and troubleshooting email platforms including email deliverability and fixing email client issues. A solid fundamental understanding of IP networking concepts, including installing and troubleshooting associated hardware and configuration. A reasonable working knowledge of recent Windows OS versions, Windows Server and Android devices can be required in our multi-platform environments. This role may suit candidates, who hold the following job titles: IT Support Engineer, Apple Support Engineer, 2nd Line Support, 3rd Line Support, Helpdesk Support Engineer Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client & wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. Each time we send a CV to a recruiting client we donate 1 to The Born Free Foundation (charity no. (phone number removed . Deerfoot is acting as an Employment Agency in relation to this vacancy. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.