Are you an experienced PMO Analyst, driven to deliver, and looking to operate in an Enterprise or Lead capacity? Have you supported a portfolio of change that has included ERP projects, PPM delivery or taking ownership of the creation of new systems or processes? Let Informed Recruitment help you to achieve your potential with an exciting consultancy opportunity for a PMO Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees. The purpose of the role will be to support a change and transformation portfolio by analysis and providing performance related data whilst driving value via PPM tools. Your day-to-day responsibilities will include providing analytical skills to aid and inform portfolio planning and management; building robust resource models and to facilitate supply and demand planning; analyse and provide MI reports on performance across all areas of the portfolio and project; continuously improve PPM to improve efficiency; lead on capacity planning; portfolio view of plans maintenance and variation tracking; and information pack production. Must Have Commercial PMO Analyst experience, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects. Project management tools, life cycle, delivery, methodology, and systems. Project documentation, standards and processes experience. Delivery driven, and the capacity to build relartionships and engage with senior stakeholders. Previous experience of using and improving PPM tools such as Planview, Clarity, Clarizen, Primavera or similar. You will be able to work under pressure in an environment with a constant changes and operational demands. MS Project & Excel. Nice to Have Experience in the use of delivery and collaboration tools such TFS/DevOps, JIRA, Confluence, SharePoint, MS Teams, Zoom, Skype, etc. Professional certification, such as PRINCE2 Foundation, APMP Foundation and/or P3O Foundation. Experience of working on or within ERP transformations. As an individual you will experience in providing constructive challenge, positively and with assertion to colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be then split between one or two days in the office in Manchester, with the rest of time working from home. If this role describes you then please apply without delay for the opportunity to continue your career with a friendly, customer focused organisation. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 17, 2024
Full time
Are you an experienced PMO Analyst, driven to deliver, and looking to operate in an Enterprise or Lead capacity? Have you supported a portfolio of change that has included ERP projects, PPM delivery or taking ownership of the creation of new systems or processes? Let Informed Recruitment help you to achieve your potential with an exciting consultancy opportunity for a PMO Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees. The purpose of the role will be to support a change and transformation portfolio by analysis and providing performance related data whilst driving value via PPM tools. Your day-to-day responsibilities will include providing analytical skills to aid and inform portfolio planning and management; building robust resource models and to facilitate supply and demand planning; analyse and provide MI reports on performance across all areas of the portfolio and project; continuously improve PPM to improve efficiency; lead on capacity planning; portfolio view of plans maintenance and variation tracking; and information pack production. Must Have Commercial PMO Analyst experience, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects. Project management tools, life cycle, delivery, methodology, and systems. Project documentation, standards and processes experience. Delivery driven, and the capacity to build relartionships and engage with senior stakeholders. Previous experience of using and improving PPM tools such as Planview, Clarity, Clarizen, Primavera or similar. You will be able to work under pressure in an environment with a constant changes and operational demands. MS Project & Excel. Nice to Have Experience in the use of delivery and collaboration tools such TFS/DevOps, JIRA, Confluence, SharePoint, MS Teams, Zoom, Skype, etc. Professional certification, such as PRINCE2 Foundation, APMP Foundation and/or P3O Foundation. Experience of working on or within ERP transformations. As an individual you will experience in providing constructive challenge, positively and with assertion to colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be then split between one or two days in the office in Manchester, with the rest of time working from home. If this role describes you then please apply without delay for the opportunity to continue your career with a friendly, customer focused organisation. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
This is an exciting opportunity to join a dynamic online hospitality brand. The business has ambitious growth plans. The UX designer will be responsible for the online UX that the business offers customers, suppliers, and internal teams. We are looking for an expert in digital B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever changing customer needs and market forces. You will provide UX expertise to a cross functional web site Product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist and Web Developers. You will help iteratively evolve and improve the UX of our responsive websites as we look to scale up our business. Our websites are developed and maintained by internal teams. We need a great communicator, with exceptional design skills, someone with energy who embraces change plus is prepared to go that extra mile to achieve business objectives. The UX Designer would liaise with internal stakeholders to guarantee a coherent and brand aligned web site design and user experience. Essential Skills and Experience: UX design in B2C Digital for a large business that sells experiences. Expertise with designing customer journeys and improving usability. Designing responsive UX for ecommerce concepts like product search, displaying product information, online payments and check out journey, user accounts and post-sale functionality. Proven track record delivering superb UX, strong portfolio of past achievement. Working using agile processes Running design workshops, retrospectives, a fail-fast approach, iterative and incremental change Data driven decision making. Conducting user research and user testing Utilising data from multi variant testing Accessing and using analytics data Excellent communication, listening and presentation skills including taking ownership. Strong technical design knowledge and skills Responsive web technologies like HTML, CSS, Javascript, mock-up and wireframe tools, user journey modelling tools, design tools Honours degree in Design Hybrid (2 days in office and 3 from home)
May 17, 2024
Full time
This is an exciting opportunity to join a dynamic online hospitality brand. The business has ambitious growth plans. The UX designer will be responsible for the online UX that the business offers customers, suppliers, and internal teams. We are looking for an expert in digital B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever changing customer needs and market forces. You will provide UX expertise to a cross functional web site Product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist and Web Developers. You will help iteratively evolve and improve the UX of our responsive websites as we look to scale up our business. Our websites are developed and maintained by internal teams. We need a great communicator, with exceptional design skills, someone with energy who embraces change plus is prepared to go that extra mile to achieve business objectives. The UX Designer would liaise with internal stakeholders to guarantee a coherent and brand aligned web site design and user experience. Essential Skills and Experience: UX design in B2C Digital for a large business that sells experiences. Expertise with designing customer journeys and improving usability. Designing responsive UX for ecommerce concepts like product search, displaying product information, online payments and check out journey, user accounts and post-sale functionality. Proven track record delivering superb UX, strong portfolio of past achievement. Working using agile processes Running design workshops, retrospectives, a fail-fast approach, iterative and incremental change Data driven decision making. Conducting user research and user testing Utilising data from multi variant testing Accessing and using analytics data Excellent communication, listening and presentation skills including taking ownership. Strong technical design knowledge and skills Responsive web technologies like HTML, CSS, Javascript, mock-up and wireframe tools, user journey modelling tools, design tools Honours degree in Design Hybrid (2 days in office and 3 from home)
IT Security and Compliance Analyst York - Hybrid (2-3 days per week on-site) 12 months Main Purpose: Provide Security & Compliance support to the NiM businesses and IT incl. relevant contribution to agreed IT support model, operational sustain incl. incident and request management, Market Security Compliance Indicator (MSCI) measure and Information Security Managment (ISMS) contribution. Key Outputs: Sustain the IT product portfolio, across all UKI NiM (Nestle in the Market) businesses, by providing first level support, incorporating the Service Portal and subject matter experts, to agreed targets and SLO, ensuring Compliance by following relevant GLOBE Standards and Policies, incl. Nestl IT Security Policy and Cyber Securirty Awareness Supporting the Security & Compliance Specialists with ownership or support of relevant MSCI measures and ISMS controls Providing support to the Market Role Coordinator for GLOBE SAP Security sustain and projects Supporting the application compliance process and governance framework for solution onboarding. Specifically supporting facilitation of the Control Decision Tree, application controls and supporting IT application owners to supply adequate evidence whilst providing guidance on required remediation. Sustaining the IT Software Asset Management Standard, with specific support where required (incl. supporting SAM Service Functional Owners, compliance evidence, ensuring SAM compliant process and behaviours) Maintain knowledge in key areas of Security & Compliance to ensure cross-skilling and sufficient cover for team members Supporting the IT and business to ensure we are 'In Control' inc. IT Standards & controls Key Relationships External to Nestle Group: External Auditors when requested (e.g. Ernst & Young) External suppliers as needed (e.g. SAP, HP etc.) Work with external customers and vendors to ensure compliance Main Purpose of Job: Some experience of IT Security and Compliance (incl. MSCI and ISMS) Evidence of delivering results Good working knowledge of IS/IT systems & processes Experience and knowledge of Audits and Risk Assessments Good understanding of key IS/IT Security policies Good understanding of all IT Security & Compliance Standards (incl. RISE, Cloud, Digital etc.) Ability to deliver training or Present to employees Knowledge: Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility. Good understanding of the Nestl UKI NiM business. Basic knowledge of inter-relationship of NiM businesses, key functions and their key priorities. Good knowledge of Nestl Management and Leadership Principles. Good understanding of IIRM (Interaction, Incident & Request Management Best Practice) Effective prioritisation (Able to assess impact on a Business impacting incident and prioritise accordingly) Good Knowledge of Nestl IT Security & Compliance standard requirements (End User Security, RISE, Cloud & own subject matter compliance requirements) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
May 17, 2024
Contractor
IT Security and Compliance Analyst York - Hybrid (2-3 days per week on-site) 12 months Main Purpose: Provide Security & Compliance support to the NiM businesses and IT incl. relevant contribution to agreed IT support model, operational sustain incl. incident and request management, Market Security Compliance Indicator (MSCI) measure and Information Security Managment (ISMS) contribution. Key Outputs: Sustain the IT product portfolio, across all UKI NiM (Nestle in the Market) businesses, by providing first level support, incorporating the Service Portal and subject matter experts, to agreed targets and SLO, ensuring Compliance by following relevant GLOBE Standards and Policies, incl. Nestl IT Security Policy and Cyber Securirty Awareness Supporting the Security & Compliance Specialists with ownership or support of relevant MSCI measures and ISMS controls Providing support to the Market Role Coordinator for GLOBE SAP Security sustain and projects Supporting the application compliance process and governance framework for solution onboarding. Specifically supporting facilitation of the Control Decision Tree, application controls and supporting IT application owners to supply adequate evidence whilst providing guidance on required remediation. Sustaining the IT Software Asset Management Standard, with specific support where required (incl. supporting SAM Service Functional Owners, compliance evidence, ensuring SAM compliant process and behaviours) Maintain knowledge in key areas of Security & Compliance to ensure cross-skilling and sufficient cover for team members Supporting the IT and business to ensure we are 'In Control' inc. IT Standards & controls Key Relationships External to Nestle Group: External Auditors when requested (e.g. Ernst & Young) External suppliers as needed (e.g. SAP, HP etc.) Work with external customers and vendors to ensure compliance Main Purpose of Job: Some experience of IT Security and Compliance (incl. MSCI and ISMS) Evidence of delivering results Good working knowledge of IS/IT systems & processes Experience and knowledge of Audits and Risk Assessments Good understanding of key IS/IT Security policies Good understanding of all IT Security & Compliance Standards (incl. RISE, Cloud, Digital etc.) Ability to deliver training or Present to employees Knowledge: Core knowledge of the 10 Nestl Corporate Business Principles and expert knowledge in our areas of responsibility. Good understanding of the Nestl UKI NiM business. Basic knowledge of inter-relationship of NiM businesses, key functions and their key priorities. Good knowledge of Nestl Management and Leadership Principles. Good understanding of IIRM (Interaction, Incident & Request Management Best Practice) Effective prioritisation (Able to assess impact on a Business impacting incident and prioritise accordingly) Good Knowledge of Nestl IT Security & Compliance standard requirements (End User Security, RISE, Cloud & own subject matter compliance requirements) Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Senior Data Analyst Start-up Beauty and Self-Care Join a disruptive challenger beauty brand that is in a phase of ferocious growth! You will have the opportunity make a real name for yourself working very closely with c-suite stakeholders. This is a strategic enabler opportunity that will move the business forward through the use of data driven decision making. Salary: £65,000 - £75,000 Location: Hybrid/City, London This recognisable start-up brand are looking to hire a Senior Data Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free products. This role will suit someone that is looking for a step up into a role which requires you to wear many analytical hats, demonstrate the ability to take ownership of all strategic analytics and support the Head of Data & Analytics in continuing to grow the data capabilities. This offers a steep career growth trajectory and huge opportunity to influence and engage with very senior level, global stakeholders. The London office is looking to be the home of Data and Brand teams which will foster a culture of close collaboration and look for all decisions to be data led. You will be supported by Data Engineers, and an Analyst that look after the BAU leaving you to deliver the more strategic business solutions and projects. As a business they have invested in tools such as Google Analytics 4, BigQuery, dbt and Google Cloud but are open to other toolings you see necessary. Strong skills in SQL is essential as you you may be required to cleans some of the data and to be able to assess the data sets, prioritise analytical projects and build a data roadmap for the business. However the Head of Data Analytics feels the data in the business is in a really good place as they have worked with Data Engineers to do so. This role requires someone who can wear many hats, take pro-active approach to identifying analytical needs across the business, a commercial approach in thinking, as well as the ability to always put the 'customer first'. You will need to be comfortable and skilled in navigating multiple stakeholders, all of which will be going on different journeys, and will have varying levels of needs and wants. And for the right person the opportunity for growth and ownership in this role is HUGE. Required experience: Experience in Data Analytics they use Google BigQuery, Google Analytics 4. They also would like some familiarity in dbt. Familiar with common e-commerce testing and measurement strategies such as Geo-testing and marketing attribution. You are an expert in using various analysis techniques, such as linear and logistic regression, significance testing, and statistical modelling. Educated to degree level in a numerate/analytical subject. Solutions focused approach, with an intellectual curious mindset and ambition to add value through your analytical work. Strong interpersonal and communication skills, including the ability to explain analytic results and models to a non-technical audience. Comfortable working in a high growth environment, fast paced activity, ability to prioritise and juggle multiple tasks at any one time. Resilient mindset, courage, confidence and ambitious nature required!
May 17, 2024
Full time
Senior Data Analyst Start-up Beauty and Self-Care Join a disruptive challenger beauty brand that is in a phase of ferocious growth! You will have the opportunity make a real name for yourself working very closely with c-suite stakeholders. This is a strategic enabler opportunity that will move the business forward through the use of data driven decision making. Salary: £65,000 - £75,000 Location: Hybrid/City, London This recognisable start-up brand are looking to hire a Senior Data Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free products. This role will suit someone that is looking for a step up into a role which requires you to wear many analytical hats, demonstrate the ability to take ownership of all strategic analytics and support the Head of Data & Analytics in continuing to grow the data capabilities. This offers a steep career growth trajectory and huge opportunity to influence and engage with very senior level, global stakeholders. The London office is looking to be the home of Data and Brand teams which will foster a culture of close collaboration and look for all decisions to be data led. You will be supported by Data Engineers, and an Analyst that look after the BAU leaving you to deliver the more strategic business solutions and projects. As a business they have invested in tools such as Google Analytics 4, BigQuery, dbt and Google Cloud but are open to other toolings you see necessary. Strong skills in SQL is essential as you you may be required to cleans some of the data and to be able to assess the data sets, prioritise analytical projects and build a data roadmap for the business. However the Head of Data Analytics feels the data in the business is in a really good place as they have worked with Data Engineers to do so. This role requires someone who can wear many hats, take pro-active approach to identifying analytical needs across the business, a commercial approach in thinking, as well as the ability to always put the 'customer first'. You will need to be comfortable and skilled in navigating multiple stakeholders, all of which will be going on different journeys, and will have varying levels of needs and wants. And for the right person the opportunity for growth and ownership in this role is HUGE. Required experience: Experience in Data Analytics they use Google BigQuery, Google Analytics 4. They also would like some familiarity in dbt. Familiar with common e-commerce testing and measurement strategies such as Geo-testing and marketing attribution. You are an expert in using various analysis techniques, such as linear and logistic regression, significance testing, and statistical modelling. Educated to degree level in a numerate/analytical subject. Solutions focused approach, with an intellectual curious mindset and ambition to add value through your analytical work. Strong interpersonal and communication skills, including the ability to explain analytic results and models to a non-technical audience. Comfortable working in a high growth environment, fast paced activity, ability to prioritise and juggle multiple tasks at any one time. Resilient mindset, courage, confidence and ambitious nature required!
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
May 17, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking to hire a Level 4 Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 17, 2024
Full time
Who you'll be working for: Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice. What's in it for you: Blacklight Software are looking to hire a Level 4 Software Developer Apprentice to join our development team. Initially you will be on a guided learning path to gain exposure to the technologies we use, especially around Microsoft's cloud stack (Azure, Office 365). Once completed you will join the development team and contribute to successful projects. In addition to project work, Blacklight Software will sponsor your continued learning on the Software Developer Apprenticeship L4. Working at Blacklight provides a lot of variety. Combined with regular knowledge sharing sessions, this is a great opportunity to learn. Duties: You will be responsible for: Coding, in a manner consistent with published coding standards, as part of a team to ensure all objectives are delivered to a high standard of quality and accuracy Working closely with other members of the team by understanding your own contribution to the team's goals, taking ownership of any potential problems to ensure they are resolved Designing technically and documenting aspects of the software project, including but not limited to database, business rules and presentation. Documentation must be produced to a high level of accuracy, be unambiguous, and kept up to date Identifying and highlighting where productivity gains can be achieved either through new techniques or adoption of programming tools. If appropriate design, develop and implement programming tools for internal use Helping the project managers identify and classify programming defects and then develop a solution for these defects that satisfies the specification Deploying updates onto target infrastructure, performing any necessary system tests and ensuring accuracy of deployment, either remotely or on a customer's site Performing other functions as required by line manager or Blacklight Software senior management Desired skills and qualities: Enthusiastic software developer with experience working within the .NET ecosystem during your L4 apprentice program Passionate about writing software and will be familiar with techniques used to delivering high quality, tested, scalable and maintainable code Adaptable. As a software agency we get requests to do weird and wonderful things with weird and wonderful technologies. This should excite you! You will have an appetite to learn and will share your findings Desired experience: Agile Methodologies TDD JavaScript Office 365 Azure Entry requirements: The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test OR a BTEC Diploma in IT and a successful completion of our aptitude test OR 2 years' experience in a relevant role and successful completion of our aptitude test You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Onboarding and Initial Training: 3 months (stage1) Starting Salary of £16k Further Training: 3 months (stage 2) Salary of £18k Gaining Experience: 12 months (stage 3) Salary of £20k End Position: Salary of £25k Working week: 37.5 hours per week Benefits: Arcade machine Training available material for MS certifications Free on-site parking Casual dress code Friendly atmosphere Coffee machine Free Tea/Coffee/fruit Flexible working hours can be arranged if required Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Title: Commerce Product Analyst Reporting To: Commerce Product Owner Location: Based in either our Basingstoke or London office. Hybrid working (2/3 days per week in the office) Role Type: Fixed Term Contract - 6 months initially Berry Bros. & Rudd is more than 325 years old, but we never stand still. As the world's best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family- owned culture, built on ambitious plans and with people at its heart. The job in a nutshell The Commerce Product Analyst is part of the Product team that creates 'Wow' digital experiences across BBR. You will do this by making the unclear clear, by understanding business and customer objectives, and by crafting user stories and defining acceptance criteria that clarifies and supplies the right information for all. As part of the Scrum team with the Commerce Product Owner and development team, you will be responsible for 'building the Product right'. You'll work closely with the extended Business Owners and other technology development teams, to ensure this happens. Who you will work with Internal: the rest of the squad (Commerce Product Owner, UX / UI Designers, Content Designer, developers), Head of IT Delivery, IT Project Manager, Business Owners and Super- users, other Technology development team members External: External-Partner developers What you will do Work with the Commerce Product Owner to explore opportunities, define feature objectives, scope, and identify KPIs to meet the business objectives for our ecommerce website bbr. Work closely with Project Managers to ensure delivery targets are met. Communicate with stakeholders to clarify requirements and dependencies that will feedback into Commerce Product solutions. Develop subject matter expertise and knowledge of internal Product features, benefits, and capabilities. Ensure KPIs are captured and tracked for Commerce. Communicate business objectives to development teams and produce delivery estimates and timescales. Work with Product teams and business owners to create compelling user experiences documented via stories and acceptance criteria, ready for Developers to take into Sprints. Work as the Proxy Product Owner, when needed, representing the best interests of BBR to build user stories and sprint goals. Act as an ambassador for Agile best practices, lead Sprint Reviews and engage in daily stand ups and sprint retrospectives. Produce high quality supporting artefacts and documents to help the team in development of Product features, e.g., Story Maps, process flows. What you will bring to the role The Person Builds strong relationships and fosters a culture of trust, both internally and with our external delivery partners. A self-starter who has the drive and tenacity to 'get things done'. Excellent delivery and execution of sprint events and releases. Demonstrates pragmatic judgement, balancing risk, and business value to reach decisions which are well informed and actionable. Continuously and proactively improves the quality of service delivered to all customers, external, internal, and business partners. Willingly takes the initiative and consistently does more than is needed. Respects an individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel. Continually asks what more could it be and inspires others to do likewise Your Skills, Knowledge, and Experience Experience within Analytical roles working alongside digital Products, preferably as a Product Analyst or Business Analyst. Experience in applying Agile analysis techniques for defining and creating user stories and acceptance criteria that will guarantee expected sprint outcomes. Experience with Adobe Commerce both out of the box and with customisations. Experience in using analysis tools & techniques including wireframes and business process modelling. Excellent understanding of software development practices such as Scrum, BDD, and TDD. A good understanding of SEO best practice, especially in Ecommerce. Experience of web analytics tools such as Google Analytics. Experience of UX best practices and using wireframe and prototypes to validate usability Ability to put yourself firmly in customers shoes when analysing requirements and features. Experience in the Wines/Spirits/Drinks industry would be beneficial but not essential. Qualifications Preferred Degree level (Computer Science, IT, Business Administration preferred) or equivalent demonstrable on-the-job experience in these areas We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 3rd June 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
May 16, 2024
Full time
Job Title: Commerce Product Analyst Reporting To: Commerce Product Owner Location: Based in either our Basingstoke or London office. Hybrid working (2/3 days per week in the office) Role Type: Fixed Term Contract - 6 months initially Berry Bros. & Rudd is more than 325 years old, but we never stand still. As the world's best and most trusted fine wine and spirits merchant, we are committed to helping our customers drink better, now and in the future. A career at Berry Bros. & Rudd is a unique and rewarding experience, combining the rich background of centuries of history with a modern family- owned culture, built on ambitious plans and with people at its heart. The job in a nutshell The Commerce Product Analyst is part of the Product team that creates 'Wow' digital experiences across BBR. You will do this by making the unclear clear, by understanding business and customer objectives, and by crafting user stories and defining acceptance criteria that clarifies and supplies the right information for all. As part of the Scrum team with the Commerce Product Owner and development team, you will be responsible for 'building the Product right'. You'll work closely with the extended Business Owners and other technology development teams, to ensure this happens. Who you will work with Internal: the rest of the squad (Commerce Product Owner, UX / UI Designers, Content Designer, developers), Head of IT Delivery, IT Project Manager, Business Owners and Super- users, other Technology development team members External: External-Partner developers What you will do Work with the Commerce Product Owner to explore opportunities, define feature objectives, scope, and identify KPIs to meet the business objectives for our ecommerce website bbr. Work closely with Project Managers to ensure delivery targets are met. Communicate with stakeholders to clarify requirements and dependencies that will feedback into Commerce Product solutions. Develop subject matter expertise and knowledge of internal Product features, benefits, and capabilities. Ensure KPIs are captured and tracked for Commerce. Communicate business objectives to development teams and produce delivery estimates and timescales. Work with Product teams and business owners to create compelling user experiences documented via stories and acceptance criteria, ready for Developers to take into Sprints. Work as the Proxy Product Owner, when needed, representing the best interests of BBR to build user stories and sprint goals. Act as an ambassador for Agile best practices, lead Sprint Reviews and engage in daily stand ups and sprint retrospectives. Produce high quality supporting artefacts and documents to help the team in development of Product features, e.g., Story Maps, process flows. What you will bring to the role The Person Builds strong relationships and fosters a culture of trust, both internally and with our external delivery partners. A self-starter who has the drive and tenacity to 'get things done'. Excellent delivery and execution of sprint events and releases. Demonstrates pragmatic judgement, balancing risk, and business value to reach decisions which are well informed and actionable. Continuously and proactively improves the quality of service delivered to all customers, external, internal, and business partners. Willingly takes the initiative and consistently does more than is needed. Respects an individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel. Continually asks what more could it be and inspires others to do likewise Your Skills, Knowledge, and Experience Experience within Analytical roles working alongside digital Products, preferably as a Product Analyst or Business Analyst. Experience in applying Agile analysis techniques for defining and creating user stories and acceptance criteria that will guarantee expected sprint outcomes. Experience with Adobe Commerce both out of the box and with customisations. Experience in using analysis tools & techniques including wireframes and business process modelling. Excellent understanding of software development practices such as Scrum, BDD, and TDD. A good understanding of SEO best practice, especially in Ecommerce. Experience of web analytics tools such as Google Analytics. Experience of UX best practices and using wireframe and prototypes to validate usability Ability to put yourself firmly in customers shoes when analysing requirements and features. Experience in the Wines/Spirits/Drinks industry would be beneficial but not essential. Qualifications Preferred Degree level (Computer Science, IT, Business Administration preferred) or equivalent demonstrable on-the-job experience in these areas We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 3rd June 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Global Career opportunities for a better Tomorrow Open Positions Job Title Posted Date 24th June Location London, UK Job Description : Should be a Pega Certified Lead System Architect (CLSA) responsible for architecting and designing business applications using Pega PRPC and other Pega frameworks Should have very good hands-on experience in delivering Pega skill based solutions to the customer with high output Should have effective communication and interpretation skills to discuss business and technical implementations with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen, and Interface mock-ups Should be responsible for Design & Technical leadership of Pega PRPC program / application / solution (8.x) - including designing of enterprise class structure, data and application framework model Should provide architecture and design guidance to project teams developing BPM/BRE solutions using Pega Should have a strong technical background, and hands-on, experience in developing applications and explore new capabilities of Pega technology. Should have experience to Work with the Product owners to assist in developing requirements, solution concepts and prototypes Should have good Understand interface /integration technologies and a good understanding of customers' needs so they can be translated into requirements Should possess the ability to lead requirements conversations, push back where needed to help drive discussions to out of the box capabilities to help ensure out of the box capabilities are leveraged where possible to meet business requirements Should ensure Pega application/solutions is scalable and robust and make sure the application is following Pega suggested best practices in terms of security, performance and integrations Along with effective design and communication skills, should possess strong leadership skills to lead a team independently starting from Inception till transition Should have very good experience and understanding in Agile methodology. Should provide in-depth technical consultation to business partners and IT management/development to ensure development of efficient application systems utilizing established standards, procedures and methodologies Should possess good knowledge on working with cloud systems and hands-on experience in dealing with application servers Should have good knowledge in Java, Oracle SQL, Pega Should have good knowledge in Business Analyst , Data , GAP analysis , data visualization Should have good knowledge in C Sharp , .Net , .NET Core , Microsoft SQL Server, Azure hould have good knowledge in Manual/ Automation / Regression testing We need you by our side for developing high-end applications that will change the life of our clients and their end users for better. Also, if you love being part of the web, then, we have got excellent opportunities for you in digital marketing to help our clients take their business soaring beyond unexplored horizons. Specializes in finding and placing professionals across all sectors. With our fantastic teams, cutting-edge technology and extensive branch network, we are big enough to really deliver while local enough to truly care. Our teams of Recruiters, Resourcers and Relationship Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors; with many of our staff joining us directly from the sectors they now recruit into.
May 16, 2024
Full time
Global Career opportunities for a better Tomorrow Open Positions Job Title Posted Date 24th June Location London, UK Job Description : Should be a Pega Certified Lead System Architect (CLSA) responsible for architecting and designing business applications using Pega PRPC and other Pega frameworks Should have very good hands-on experience in delivering Pega skill based solutions to the customer with high output Should have effective communication and interpretation skills to discuss business and technical implementations with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen, and Interface mock-ups Should be responsible for Design & Technical leadership of Pega PRPC program / application / solution (8.x) - including designing of enterprise class structure, data and application framework model Should provide architecture and design guidance to project teams developing BPM/BRE solutions using Pega Should have a strong technical background, and hands-on, experience in developing applications and explore new capabilities of Pega technology. Should have experience to Work with the Product owners to assist in developing requirements, solution concepts and prototypes Should have good Understand interface /integration technologies and a good understanding of customers' needs so they can be translated into requirements Should possess the ability to lead requirements conversations, push back where needed to help drive discussions to out of the box capabilities to help ensure out of the box capabilities are leveraged where possible to meet business requirements Should ensure Pega application/solutions is scalable and robust and make sure the application is following Pega suggested best practices in terms of security, performance and integrations Along with effective design and communication skills, should possess strong leadership skills to lead a team independently starting from Inception till transition Should have very good experience and understanding in Agile methodology. Should provide in-depth technical consultation to business partners and IT management/development to ensure development of efficient application systems utilizing established standards, procedures and methodologies Should possess good knowledge on working with cloud systems and hands-on experience in dealing with application servers Should have good knowledge in Java, Oracle SQL, Pega Should have good knowledge in Business Analyst , Data , GAP analysis , data visualization Should have good knowledge in C Sharp , .Net , .NET Core , Microsoft SQL Server, Azure hould have good knowledge in Manual/ Automation / Regression testing We need you by our side for developing high-end applications that will change the life of our clients and their end users for better. Also, if you love being part of the web, then, we have got excellent opportunities for you in digital marketing to help our clients take their business soaring beyond unexplored horizons. Specializes in finding and placing professionals across all sectors. With our fantastic teams, cutting-edge technology and extensive branch network, we are big enough to really deliver while local enough to truly care. Our teams of Recruiters, Resourcers and Relationship Managers pride themselves on their expert knowledge and understanding of the local job market and their specialist Industry sectors; with many of our staff joining us directly from the sectors they now recruit into.
Ciklum is looking for a Head of Account Management to join our team full-time in London, United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: Now Ciklum is looking for Head of Account Management to lead and develop the team that is responsible for growing our key accounts in the UK. Responsibilities Accountable for developing and delivering the UK market Account / Portfolio Plan and long-term strategy, forming a deep understanding of the clientele's business within the portfolio Manage the portfolio of client accounts for the UK market and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties Grow and develop a team of Account Managers dedicated to the UK market Support technological and digital transformation conversations and initiatives at a strategic level Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum's services and solutions and meet the clients' needs Manage the account and delivery team performance Manage escalations for key client accounts and provide help/support to team members by acting as the single point of contact Identify and manage engagement risks, flagging issues early managing to resolution Achieve quarterly targets/quotas and KPI's for client accounts Lead opportunities through all stages of the sales process from prospect to delivery Ensure pipeline quality and quantity in CRM and follow Ciklum sales process Requirements Minimum of 10-12 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements Experience in selling custom software development and digital transformation services is highly preferred Excellent interpersonal, communication and presentation skills, (both verbally and written) Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy Ability to lead and direct teams in a complex sales cycle Strong commercial and contractual acumen Capability to own and manage account level P&L responsibility including client contracts, invoicing etc Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams What's in it for you Ability to influence strategically a growing multinational business Join the leadership at one of the most successful and fastest growing regions in Ciklum Build your career in a proven successful high growth company with unique service offering on the market Competitive compensation package Ciklum's commitment to providing support to your professional growth within the organization Be bold, not bored! Experiences of tomorrow. Engineered together Interested already? We would love to get to know you! Submit your application. Can't wait to see you at Ciklum. Ciklum is a leading global digital services and software engineering company, serving Fortune 500 and fast-growing organisations. Headquartered in the UK, we unite 4000+ software developers, designers, Find a vacancy that works for you. Send us your CV to receive a personalized offer.
May 16, 2024
Full time
Ciklum is looking for a Head of Account Management to join our team full-time in London, United Kingdom. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: Now Ciklum is looking for Head of Account Management to lead and develop the team that is responsible for growing our key accounts in the UK. Responsibilities Accountable for developing and delivering the UK market Account / Portfolio Plan and long-term strategy, forming a deep understanding of the clientele's business within the portfolio Manage the portfolio of client accounts for the UK market and build strong, sustainable long-term relationships to meet / exceed the mutual aims of both parties Grow and develop a team of Account Managers dedicated to the UK market Support technological and digital transformation conversations and initiatives at a strategic level Work closely with other technical and go-to-market teams to facilitate matrix-led sales and development activities to showcase the entire spectrum of Ciklum's services and solutions and meet the clients' needs Manage the account and delivery team performance Manage escalations for key client accounts and provide help/support to team members by acting as the single point of contact Identify and manage engagement risks, flagging issues early managing to resolution Achieve quarterly targets/quotas and KPI's for client accounts Lead opportunities through all stages of the sales process from prospect to delivery Ensure pipeline quality and quantity in CRM and follow Ciklum sales process Requirements Minimum of 10-12 years in client account and relationship management; including consulting, technology solutions / IT services, front office transformation and digital engagements Experience in selling custom software development and digital transformation services is highly preferred Excellent interpersonal, communication and presentation skills, (both verbally and written) Ability to interact with C-Level Executives, convey the value proposition of the Ciklum suite of services, and explain in clear terms how Ciklum can help the C-Level executive execute on his/her business strategy Ability to lead and direct teams in a complex sales cycle Strong commercial and contractual acumen Capability to own and manage account level P&L responsibility including client contracts, invoicing etc Experienced working in a dynamic, fast paced, matrix structured organization with onshore, nearshore and offshore development teams What's in it for you Ability to influence strategically a growing multinational business Join the leadership at one of the most successful and fastest growing regions in Ciklum Build your career in a proven successful high growth company with unique service offering on the market Competitive compensation package Ciklum's commitment to providing support to your professional growth within the organization Be bold, not bored! Experiences of tomorrow. Engineered together Interested already? We would love to get to know you! Submit your application. Can't wait to see you at Ciklum. Ciklum is a leading global digital services and software engineering company, serving Fortune 500 and fast-growing organisations. Headquartered in the UK, we unite 4000+ software developers, designers, Find a vacancy that works for you. Send us your CV to receive a personalized offer.
JOB TITLE : Solution Architect LOCATION(S): Jersey, Guernsey, Isle of Man HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity: Lloyds Bank International is in an exciting era of growth with an ambition to be the fastest growing business in LBG. Our plans are to double our income by 2026, and to do this we are expanding our footprint via our digital banking channels. We currently have an outstanding opportunity for a dynamic Solution Architect to join our digital banking team as we undergo this growth. We're looking for an individual to help us to shape and define our solution landscape across our digital banking space, helping us to deliver even better customer propositions through future-focussed capabilities. What will you be doing with us? Playing a key role in the team that delivers features and initiatives across our International digital channels, including internet banking, iOS and Android banking apps and online application forms. Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our feature team. Support Product Owner in triaging business requests, providing insight into technical feasibility and viability of delivering business changes. Translate business requirements into viable solutions to then be worked on by business analysts, engineers and quality engineers. Engage with business needs and strategy to enable recommendation of technical solutions that minimises tech debt for long term, and allows construction of technology solutions that strategically align with and drive Crown Dependencies goals. Validate technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Owning the technical design risks or issues and driving resolution through architectural or agile practices. Participating in Agile ceremonies, elicit requirements, shape & validate designs or prototypes that deliver customer outcomes that align to our target architecture. Leveraging industry best practice, frameworks, standards & policies in creating opportunities & value for our customers. Setting guiding principles and solution success criteria for banking platform capability or feature development. Providing oversight & foster built in quality, decoupled & modernised architectures. Supporting Product Owners & Platform Leads on the technical aspect of activities linked with Platform financial estimation, spend or risk management processes in line with the platform roadmap. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports (if applicable) by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Experience of application, data, infrastructure and security domains and an ability to liaise close with architects in these domains to develop best practice solutions. Experience of producing clear analytical documentation for review by a variety of technical and non-technical stakeholders, e.g. process maps, sequence diagrams. Ability to organise and prepares complex documents by using multiple computer applications (such as Microsoft Office, Visio), while also gathering and summarising data for special reports. Experience of infrastructure and security related challenges (e.g. firewalls, gateways) and working with infrastructure/security teams to resolve. Excellent communication and interpersonal skills, capable of collaborating with cross functional teams across multiple jurisdictions. Desirable but not essential: Experience working with digital banking channels, across iOS, Android and web-based internet banking. Experience working in a large-scale financial services provider. Experience with on-premise versus cloud-based solutions. Experience with design and development of technical solutions, including websites, REST APIs, SDKs, using .NET (C#/Javascript) and/or Java; experience with hosting platforms, e.g. IIS, Apache, Nginx. Experience with database development and/or administration using SQL Server (preferred), MySQL or PostgreSQL. About working for us: We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which include: a generous pension contribution of up to 15%; an annual performance-related bonus; share schemes including free shares; benefits you can adapt to your lifestyle, such as discounted shopping; 28 days' holiday, with bank holidays on top; a range of wellbeing initiatives and generous parental leave policies. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
May 16, 2024
Full time
JOB TITLE : Solution Architect LOCATION(S): Jersey, Guernsey, Isle of Man HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity: Lloyds Bank International is in an exciting era of growth with an ambition to be the fastest growing business in LBG. Our plans are to double our income by 2026, and to do this we are expanding our footprint via our digital banking channels. We currently have an outstanding opportunity for a dynamic Solution Architect to join our digital banking team as we undergo this growth. We're looking for an individual to help us to shape and define our solution landscape across our digital banking space, helping us to deliver even better customer propositions through future-focussed capabilities. What will you be doing with us? Playing a key role in the team that delivers features and initiatives across our International digital channels, including internet banking, iOS and Android banking apps and online application forms. Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our feature team. Support Product Owner in triaging business requests, providing insight into technical feasibility and viability of delivering business changes. Translate business requirements into viable solutions to then be worked on by business analysts, engineers and quality engineers. Engage with business needs and strategy to enable recommendation of technical solutions that minimises tech debt for long term, and allows construction of technology solutions that strategically align with and drive Crown Dependencies goals. Validate technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Owning the technical design risks or issues and driving resolution through architectural or agile practices. Participating in Agile ceremonies, elicit requirements, shape & validate designs or prototypes that deliver customer outcomes that align to our target architecture. Leveraging industry best practice, frameworks, standards & policies in creating opportunities & value for our customers. Setting guiding principles and solution success criteria for banking platform capability or feature development. Providing oversight & foster built in quality, decoupled & modernised architectures. Supporting Product Owners & Platform Leads on the technical aspect of activities linked with Platform financial estimation, spend or risk management processes in line with the platform roadmap. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports (if applicable) by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Experience of application, data, infrastructure and security domains and an ability to liaise close with architects in these domains to develop best practice solutions. Experience of producing clear analytical documentation for review by a variety of technical and non-technical stakeholders, e.g. process maps, sequence diagrams. Ability to organise and prepares complex documents by using multiple computer applications (such as Microsoft Office, Visio), while also gathering and summarising data for special reports. Experience of infrastructure and security related challenges (e.g. firewalls, gateways) and working with infrastructure/security teams to resolve. Excellent communication and interpersonal skills, capable of collaborating with cross functional teams across multiple jurisdictions. Desirable but not essential: Experience working with digital banking channels, across iOS, Android and web-based internet banking. Experience working in a large-scale financial services provider. Experience with on-premise versus cloud-based solutions. Experience with design and development of technical solutions, including websites, REST APIs, SDKs, using .NET (C#/Javascript) and/or Java; experience with hosting platforms, e.g. IIS, Apache, Nginx. Experience with database development and/or administration using SQL Server (preferred), MySQL or PostgreSQL. About working for us: We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide-ranging benefits package, which include: a generous pension contribution of up to 15%; an annual performance-related bonus; share schemes including free shares; benefits you can adapt to your lifestyle, such as discounted shopping; 28 days' holiday, with bank holidays on top; a range of wellbeing initiatives and generous parental leave policies. Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Senior Project Manager / Delivery Manager - Bristol / London / Hybrid / Defence / Infrastructure / 2 stage Process / 5+ years experience/ up to £80k / Security Cleared We are thrilled to be working with a fast growing Global Consultancy with operations covering the UK, EMEA and North America, We are currently seeking a Senior Project / Delivery Manager with experience in the defence sector preferably from a consultancy based background. As a leading player in the field, our client offers exceptional career growth prospects and a flexible work environment that prioritizes people and culture. You would have the chance to work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management team Key Responsibilities Deliver project and programme management services across our commissions, including: Full or part lifecycle delivery management using waterfall and Agile methodologies (including any version or combination of the two). Performing specialist roles where needed within Agile teams, such as Scrum Master, Product Owner or Agile Coach Providing independent assurance of projects or programmes, applying robust thinking to show how well or otherwise they are performing from a delivery perspective. Recovery of poorly performing implementations Provide expert project and programme delivery advice where needed into complimentary services, such as procurement management. Ability to work alone or in high performance Teams Build client relationships and reinforce credibility as a subject matter expert (SME) to identify opportunities. Demonstrate knowledge of industry standard methodologies and how they affect our service lines, deliverables, and clients Maintain awareness of key industry trends; interpret and report to the wider team Input into and, if applicable, lead business generation activity (bid qualifications and proposals)Team Work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management teamKey RequirementsEssential: Proven relevant experience of at least 5 years in a similar project, programme or delivery management role Strong understanding of major waterfall and good understanding of at least one Agile methodology Strong understanding of APM Body of Knowledge Good stakeholder management, self-motivated, with strong verbal, written, and presentation skills Experience in Defence and/or Central/Secure Government The ability to pass both a Baseline Personnel Security Standard (BPSS) check and formal vetting through UKSV - these will be conducted during the probation period The ability to travel to any location as agreed and appropriate. One or more of the below qualification/certifications: APM Project Management qualification Agile Project Management Practitioner qualification BCS Business Analytics Managing Successful Programmes (MSP) Practitioner Certified/Advanced ScrumMaster, Certified/Advanced Scrum Product OwnerDesirable: Proven relevant experience of at least 10 years in a similar project, programme or delivery management role Membership to BCS, CMI, ILM or MAPMQualificationsDDaT: Business Analyst, Delivery Manager, Product Manager, Programme Delivery ManagerSFIA: Governance, Risk management, Programme management, Project management, Portfolio, programme and project support, Requirements definition and management, Systems development management, Technology service management, Stakeholder relationship management, Set up agile culture and capabilities, Support and guide agile practices, Adopt agile practices
May 15, 2024
Full time
Senior Project Manager / Delivery Manager - Bristol / London / Hybrid / Defence / Infrastructure / 2 stage Process / 5+ years experience/ up to £80k / Security Cleared We are thrilled to be working with a fast growing Global Consultancy with operations covering the UK, EMEA and North America, We are currently seeking a Senior Project / Delivery Manager with experience in the defence sector preferably from a consultancy based background. As a leading player in the field, our client offers exceptional career growth prospects and a flexible work environment that prioritizes people and culture. You would have the chance to work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management team Key Responsibilities Deliver project and programme management services across our commissions, including: Full or part lifecycle delivery management using waterfall and Agile methodologies (including any version or combination of the two). Performing specialist roles where needed within Agile teams, such as Scrum Master, Product Owner or Agile Coach Providing independent assurance of projects or programmes, applying robust thinking to show how well or otherwise they are performing from a delivery perspective. Recovery of poorly performing implementations Provide expert project and programme delivery advice where needed into complimentary services, such as procurement management. Ability to work alone or in high performance Teams Build client relationships and reinforce credibility as a subject matter expert (SME) to identify opportunities. Demonstrate knowledge of industry standard methodologies and how they affect our service lines, deliverables, and clients Maintain awareness of key industry trends; interpret and report to the wider team Input into and, if applicable, lead business generation activity (bid qualifications and proposals)Team Work with people within our organisation (and beyond, where applicable) to define and develop a market approach around our core digital project and programme management capabilities including: Agile and waterfall expertise Full lifecycle delivery management Independent delivery assurance and recovery Expert delivery input into procurement Assist with the integration of Digital Project Management into all other appropriate services, teams, and commissions. Potential to represent the company at external events Proactively engage with your line management team (and beyond) to share ideas, provide support, and where applicable mentor and develop others. Assist as appropriate in the recruitment and retention of a Digital Project Management teamKey RequirementsEssential: Proven relevant experience of at least 5 years in a similar project, programme or delivery management role Strong understanding of major waterfall and good understanding of at least one Agile methodology Strong understanding of APM Body of Knowledge Good stakeholder management, self-motivated, with strong verbal, written, and presentation skills Experience in Defence and/or Central/Secure Government The ability to pass both a Baseline Personnel Security Standard (BPSS) check and formal vetting through UKSV - these will be conducted during the probation period The ability to travel to any location as agreed and appropriate. One or more of the below qualification/certifications: APM Project Management qualification Agile Project Management Practitioner qualification BCS Business Analytics Managing Successful Programmes (MSP) Practitioner Certified/Advanced ScrumMaster, Certified/Advanced Scrum Product OwnerDesirable: Proven relevant experience of at least 10 years in a similar project, programme or delivery management role Membership to BCS, CMI, ILM or MAPMQualificationsDDaT: Business Analyst, Delivery Manager, Product Manager, Programme Delivery ManagerSFIA: Governance, Risk management, Programme management, Project management, Portfolio, programme and project support, Requirements definition and management, Systems development management, Technology service management, Stakeholder relationship management, Set up agile culture and capabilities, Support and guide agile practices, Adopt agile practices
Technology Architect - BSS/OSS - London, UK Role - Senior Technology Architect Technology - BSS/OSS Location - London Compensation - Competitive (including bonus) Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of Senior Technology Architect, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the Architecture and high level design artifacts. You will also do technical feasibility and identify smart ways of completing client's requirement. You will guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required • Facilitate requirements gathering workshops with Product owner, Business Analysts, SMEs to identify pain points and able to articulate the requirements. • Work closely with designers to ensure all requirements are correctly and concisely documented as User Stories and assigned to appropriate Epics. Able to verify and validate solutions build considering the large e2e business know how and future road map. • Coordinate participation of different tech and business groups in requirements gathering and able to guide it as per architecture. • Capable to define architecture and have ability to guide on the TMF compliance and open forums. • Able to understand NFRs (Nonfunctional requirements), Cloudifications and technology landscape. • Introduce best practices that bring further efficiencies to defining product requirements. Learn new frameworks and tools to facilitate hand-off of requirements to the design team. • Understanding the complete lifecycle management of fixed line products and interactions with service providers such as Network service providers, Logistics providers and WFM flows. • Extensive experience on catalogue driven orchestration and EPC based model and how it drives workflows in service fulfilment domain • Experience on RESTful APIs • Experience of Microservice based Architecture. • Experience in the OSS/BSS solution architecture in broadband products like FTTX. • Well versed in Fiber transmission technology with variants of fiber technologies. • Understanding of mobile telecom architecture • Experience in service order management, CPQ, L2O, O2A and T2R. • Well versed in integration architectures. • Very good understanding of network elements and interactions. • Understanding of Devops tool like ADO, JIRA. • TM Forum APIs understanding with emphasis on Service Order Management. Preferred • Understanding of Mobile technologies such as 5G • Understanding of Digital Architecture principles • Cloud experience on hyperscalers such as AWS,Azure and GCP • Experience in BPMN Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: • High analytical skills • A high degree of initiative and flexibility • High customer orientation • High quality awareness • Excellent verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Visit to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
May 15, 2024
Full time
Technology Architect - BSS/OSS - London, UK Role - Senior Technology Architect Technology - BSS/OSS Location - London Compensation - Competitive (including bonus) Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of Senior Technology Architect, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the Architecture and high level design artifacts. You will also do technical feasibility and identify smart ways of completing client's requirement. You will guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required • Facilitate requirements gathering workshops with Product owner, Business Analysts, SMEs to identify pain points and able to articulate the requirements. • Work closely with designers to ensure all requirements are correctly and concisely documented as User Stories and assigned to appropriate Epics. Able to verify and validate solutions build considering the large e2e business know how and future road map. • Coordinate participation of different tech and business groups in requirements gathering and able to guide it as per architecture. • Capable to define architecture and have ability to guide on the TMF compliance and open forums. • Able to understand NFRs (Nonfunctional requirements), Cloudifications and technology landscape. • Introduce best practices that bring further efficiencies to defining product requirements. Learn new frameworks and tools to facilitate hand-off of requirements to the design team. • Understanding the complete lifecycle management of fixed line products and interactions with service providers such as Network service providers, Logistics providers and WFM flows. • Extensive experience on catalogue driven orchestration and EPC based model and how it drives workflows in service fulfilment domain • Experience on RESTful APIs • Experience of Microservice based Architecture. • Experience in the OSS/BSS solution architecture in broadband products like FTTX. • Well versed in Fiber transmission technology with variants of fiber technologies. • Understanding of mobile telecom architecture • Experience in service order management, CPQ, L2O, O2A and T2R. • Well versed in integration architectures. • Very good understanding of network elements and interactions. • Understanding of Devops tool like ADO, JIRA. • TM Forum APIs understanding with emphasis on Service Order Management. Preferred • Understanding of Mobile technologies such as 5G • Understanding of Digital Architecture principles • Cloud experience on hyperscalers such as AWS,Azure and GCP • Experience in BPMN Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: • High analytical skills • A high degree of initiative and flexibility • High customer orientation • High quality awareness • Excellent verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Visit to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy.? Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance. ? Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. ? Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated. Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services. Report on the implementation of technical controls to support and enforce defined security policies. Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics.? Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations. ? Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. ? Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel An interest in automation of Security operation function including artificial intelligence An understanding of Microsoft security product portfolio CISSP/CISM (Desired) CCSP/SSCP (Desired) Proven experience in Cybersecurity and IT Operations (Required) DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisci
May 15, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy.? Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance. ? Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. ? Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated. Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services. Report on the implementation of technical controls to support and enforce defined security policies. Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics.? Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations. ? Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. ? Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel An interest in automation of Security operation function including artificial intelligence An understanding of Microsoft security product portfolio CISSP/CISM (Desired) CCSP/SSCP (Desired) Proven experience in Cybersecurity and IT Operations (Required) DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisci
Join Police Digital Service in a NMC Senior Cyber Threat Intelligence Specialist role (Hybrid/Lancashire) £55,000-£60,000 Police Digital Service are looking to hire a Senior Cyber Threat Intelligence (CTI) Specialist. This role is recommended for those with significant cyber threat intelligence experience As a member of the Threat Intelligence team, you'll be involved with: Developing awareness for the policing community of the cyber risks to critical services by continually assessing the threat landscape and informing stakeholders. Reporting cyber risks to service, executive, and operational stakeholders for mitigation decisions. Limiting the impact of known cyber risks by engaging forces in pre-incident planning and preparatory activities. Constraining attack surfaces through proactive threat intelligence working directly alongside the threat hunting and malware service. About Police Digital Service We exist to harness the power of digital, data and technology to enable UK policing to better protect the communities it serves. Ours is a team of experts in commercial services, technical assurance, data, digital transformation and innovation, with a unique experience in policing and national programme delivery. The National Management Centre will provide visibility and control of information risks for Policing. It will support the 24x7x365 nature of the police operations, providing a threat detection and response capability for digital services before, during and after cyber attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Why Join us? You can find out more here:Benefits - Police Digital Service (pds.police.uk) Key Responsibilities Providing expertise and support through the use of analytical products to assist mitigation practices at a tactical and operational level. Analysis of advanced persistent threats including the tactics, techniques, and procedures (TTPs) of attackers. Conducting analysis at a tactical and operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. Correlating intelligence from a variety of sources, to develop and lead understanding and analysis of contextually relevant threats. Performing a broad range of tasks, bringing together output from stakeholders within Cyber SOC, Malware, Threat Hunting and Vulnerability teams. Preparing and delivering analytical alerts, reports, and briefings to stakeholders to provide a clear and concise evidence-based understanding of the subject matter, including providing advice and guidance. Working proactively to serve the policing community with limited direct oversight (depending on role and capabilities), and to take ownership of deliverables. Identifying, developing and training other CTI analysts using appropriate analytical tools and techniques. What you need to succeed in the role Essential : Ability to acquire SC and NPPV3 level clearances Strong interest in cyber security and threat actors Insatiable thirst for knowledge Ability to translate complex cyber issues to relevant audiences, both verbally and written Experience in internal and external stakeholder management and engagement Knowledge of current threat landscape including specific awareness of adversarial cyber actors, including their TTPs Experience in utilising open-source intelligence and the development of tools to assist with this Experience in conducting malware, phishing, and SIEM log analysis Knowledge of relevant CTI sources Excellent knowledge of adversarial cyber actors, including their TTPs and the adversary lifecycle Comprehensive experience in conducting malware, phishing, and SIEM log analysis Experience with threat modelling systems and risk assessment models Extensive experience in utilising open-source intelligence Experienced CTI analyst with the ability to progress service provided to police forces, lead development, and train juniors Demonstrated ability to manage customer relationships Strong leadership skills with the ability to prioritise and operate in a methodical and disciplined manner Ability to operate in high-pressured environments with proven experience of support provided during cyber incidents Desirable: Relevant qualifications including: CREST Registered Threat Intelligence Analyst, GIAC Cyber Threat Intelligence (GCTI), and/or Completed Intelligence Analysis course (e.g. NIAT, RISC UK or similar) Demonstrated experience in developing and delivering cybercrime or risk reduction recommendations and / or strategies Understanding of UK Police cyber and IT environments Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week.
May 15, 2024
Full time
Join Police Digital Service in a NMC Senior Cyber Threat Intelligence Specialist role (Hybrid/Lancashire) £55,000-£60,000 Police Digital Service are looking to hire a Senior Cyber Threat Intelligence (CTI) Specialist. This role is recommended for those with significant cyber threat intelligence experience As a member of the Threat Intelligence team, you'll be involved with: Developing awareness for the policing community of the cyber risks to critical services by continually assessing the threat landscape and informing stakeholders. Reporting cyber risks to service, executive, and operational stakeholders for mitigation decisions. Limiting the impact of known cyber risks by engaging forces in pre-incident planning and preparatory activities. Constraining attack surfaces through proactive threat intelligence working directly alongside the threat hunting and malware service. About Police Digital Service We exist to harness the power of digital, data and technology to enable UK policing to better protect the communities it serves. Ours is a team of experts in commercial services, technical assurance, data, digital transformation and innovation, with a unique experience in policing and national programme delivery. The National Management Centre will provide visibility and control of information risks for Policing. It will support the 24x7x365 nature of the police operations, providing a threat detection and response capability for digital services before, during and after cyber attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Why Join us? You can find out more here:Benefits - Police Digital Service (pds.police.uk) Key Responsibilities Providing expertise and support through the use of analytical products to assist mitigation practices at a tactical and operational level. Analysis of advanced persistent threats including the tactics, techniques, and procedures (TTPs) of attackers. Conducting analysis at a tactical and operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. Correlating intelligence from a variety of sources, to develop and lead understanding and analysis of contextually relevant threats. Performing a broad range of tasks, bringing together output from stakeholders within Cyber SOC, Malware, Threat Hunting and Vulnerability teams. Preparing and delivering analytical alerts, reports, and briefings to stakeholders to provide a clear and concise evidence-based understanding of the subject matter, including providing advice and guidance. Working proactively to serve the policing community with limited direct oversight (depending on role and capabilities), and to take ownership of deliverables. Identifying, developing and training other CTI analysts using appropriate analytical tools and techniques. What you need to succeed in the role Essential : Ability to acquire SC and NPPV3 level clearances Strong interest in cyber security and threat actors Insatiable thirst for knowledge Ability to translate complex cyber issues to relevant audiences, both verbally and written Experience in internal and external stakeholder management and engagement Knowledge of current threat landscape including specific awareness of adversarial cyber actors, including their TTPs Experience in utilising open-source intelligence and the development of tools to assist with this Experience in conducting malware, phishing, and SIEM log analysis Knowledge of relevant CTI sources Excellent knowledge of adversarial cyber actors, including their TTPs and the adversary lifecycle Comprehensive experience in conducting malware, phishing, and SIEM log analysis Experience with threat modelling systems and risk assessment models Extensive experience in utilising open-source intelligence Experienced CTI analyst with the ability to progress service provided to police forces, lead development, and train juniors Demonstrated ability to manage customer relationships Strong leadership skills with the ability to prioritise and operate in a methodical and disciplined manner Ability to operate in high-pressured environments with proven experience of support provided during cyber incidents Desirable: Relevant qualifications including: CREST Registered Threat Intelligence Analyst, GIAC Cyber Threat Intelligence (GCTI), and/or Completed Intelligence Analysis course (e.g. NIAT, RISC UK or similar) Demonstrated experience in developing and delivering cybercrime or risk reduction recommendations and / or strategies Understanding of UK Police cyber and IT environments Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week.
Senior Product Owner Our trusted partner, a financial services corporation that is currently embarking on a digital transformation campaign is recruiting a Senior / Lead Product Owner who has demonstrable product experience in one or all of the following - payments, accounts, financial crime prevention, and savings. This is an exciting position, where the chosen candidate will have autonomy, regularly engaging with C-Suite members of staff and senior stakeholders to deliver digital technology change during a pivotal period in our client's history.Our client is looking to pay a basic salary of £70,000 to £90,000 + 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS and user stories Work closely with the organisation and SMEs to develop and execute the company's desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate their potential impact on the company's products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments, accounts, financial crime prevention and savings is essential. Strong experience leading/overseeing a product function comprised of cross-functional engineers, Scrum Masters, and Business Analysts is must have Recent experience with digital product environments preferably within Azure is a must-have Strong capabilities in stakeholder management / managing third-party suppliers is a must-have Must have a strong understanding of Agile / SAFe Agile is a must Domain industry experience within financial services or regulated environments is nice to have Any experience of lending or savings system procedures would be fantastic. Senior Product Owner
May 15, 2024
Full time
Senior Product Owner Our trusted partner, a financial services corporation that is currently embarking on a digital transformation campaign is recruiting a Senior / Lead Product Owner who has demonstrable product experience in one or all of the following - payments, accounts, financial crime prevention, and savings. This is an exciting position, where the chosen candidate will have autonomy, regularly engaging with C-Suite members of staff and senior stakeholders to deliver digital technology change during a pivotal period in our client's history.Our client is looking to pay a basic salary of £70,000 to £90,000 + 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS and user stories Work closely with the organisation and SMEs to develop and execute the company's desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate their potential impact on the company's products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in payments, accounts, financial crime prevention and savings is essential. Strong experience leading/overseeing a product function comprised of cross-functional engineers, Scrum Masters, and Business Analysts is must have Recent experience with digital product environments preferably within Azure is a must-have Strong capabilities in stakeholder management / managing third-party suppliers is a must-have Must have a strong understanding of Agile / SAFe Agile is a must Domain industry experience within financial services or regulated environments is nice to have Any experience of lending or savings system procedures would be fantastic. Senior Product Owner
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the IT Service Desk Team Lead, the role will be to assist the delivery of functions within the IT team and the wider BDO business by working on the Service Desk as an Analyst Resolving Incidents alongside championing technologies, picking up escalations and providing support for the Team Leader, and deputising where required to ensure that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation, enhance customer relationships and provide continual service improvement. The role will be responsible for day-to-day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. In this busy and rewarding role you'll also: Provide ownership to expedite and resolve escalations Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas Support on-boarding of new starters as their recognised 'buddy' Attend sites across the business as required Provide engagement in CSIP Motivate, monitor and performance manage the team to achieve individual and collective success Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations Ensure that all calls logged contain detailed information regarding the issue/request, along with troubleshooting steps taken prior to escalating Report to Service Desk Management on Team Performance Actively seek out Service Improvements and suggest alongside service adoption Provide effective communication and collaboration through teamwork, engaging and contributing through team meetings and discussions and sharing knowledge through appropriate documented processes Actively seek out Service Improvements and suggest alongside service adoption Build and maintain relationships with key stakeholders Share knowledge through dissemination and documentation Work and collaborate with all internal/external teams Provide on-site presence for any relevant IT requirement You'll be someone with: ITIL foundation v3.0 or greater - essential CompTIA N+ / A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) - essential Proven experience of Incident Management Systems (ServiceNow) First Line level IT support experience preferably within a remote support position Essential Extensive knowledge of the operational and support aspects of computer and cloud based systems, hardware, software and peripheral equipment including but not limited to: MS Stack, Active Directory, Azure, Intune, SCCM, O365, Exchange, Windows 10, MSTeams, SharePoint, Secure Email / Mimecast, Sophos, Remote Access Tools Essential IT Related degree - desirable MCP, MOS, MCSE - desirable Experience of working within a pressurised fast paced environment Availability to cover multiple early and late shift throughout the week as per the needs of the business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, a
May 14, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the IT Service Desk Team Lead, the role will be to assist the delivery of functions within the IT team and the wider BDO business by working on the Service Desk as an Analyst Resolving Incidents alongside championing technologies, picking up escalations and providing support for the Team Leader, and deputising where required to ensure that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation, enhance customer relationships and provide continual service improvement. The role will be responsible for day-to-day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. In this busy and rewarding role you'll also: Provide ownership to expedite and resolve escalations Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas Support on-boarding of new starters as their recognised 'buddy' Attend sites across the business as required Provide engagement in CSIP Motivate, monitor and performance manage the team to achieve individual and collective success Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations Ensure that all calls logged contain detailed information regarding the issue/request, along with troubleshooting steps taken prior to escalating Report to Service Desk Management on Team Performance Actively seek out Service Improvements and suggest alongside service adoption Provide effective communication and collaboration through teamwork, engaging and contributing through team meetings and discussions and sharing knowledge through appropriate documented processes Actively seek out Service Improvements and suggest alongside service adoption Build and maintain relationships with key stakeholders Share knowledge through dissemination and documentation Work and collaborate with all internal/external teams Provide on-site presence for any relevant IT requirement You'll be someone with: ITIL foundation v3.0 or greater - essential CompTIA N+ / A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) - essential Proven experience of Incident Management Systems (ServiceNow) First Line level IT support experience preferably within a remote support position Essential Extensive knowledge of the operational and support aspects of computer and cloud based systems, hardware, software and peripheral equipment including but not limited to: MS Stack, Active Directory, Azure, Intune, SCCM, O365, Exchange, Windows 10, MSTeams, SharePoint, Secure Email / Mimecast, Sophos, Remote Access Tools Essential IT Related degree - desirable MCP, MOS, MCSE - desirable Experience of working within a pressurised fast paced environment Availability to cover multiple early and late shift throughout the week as per the needs of the business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, a
UR/UX Specialist Duration: 3-month contract Location: Remote Daily Rate: 450- 500 per day (a status determination assessment has been carried out and the outcome placed the role outside IR35) About Triad Triad Group Plc is a renowned digital consultancy specialising in delivering innovative solutions within the public sector. With a focus on excellence and efficiency, we pride ourselves on our commitment to delivering high-quality services to our clients. Position Overview You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Requirements: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Why Join Us: Opportunity to work on challenging and impactful projects within the public sector. A collaborative and supportive work environment with opportunities for professional growth and development. Chance to work alongside our award-winning permanent team and learn from industry experts. If you are a passionate and experienced UR/UX looking to make a difference in the public sector, we would love to hear from you. Apply now to join our team at Triad and embark on an exciting journey of innovation and excellence! Other Information If this role is of interest to you or you would like further information, please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position.
May 14, 2024
Contractor
UR/UX Specialist Duration: 3-month contract Location: Remote Daily Rate: 450- 500 per day (a status determination assessment has been carried out and the outcome placed the role outside IR35) About Triad Triad Group Plc is a renowned digital consultancy specialising in delivering innovative solutions within the public sector. With a focus on excellence and efficiency, we pride ourselves on our commitment to delivering high-quality services to our clients. Position Overview You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Requirements: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Why Join Us: Opportunity to work on challenging and impactful projects within the public sector. A collaborative and supportive work environment with opportunities for professional growth and development. Chance to work alongside our award-winning permanent team and learn from industry experts. If you are a passionate and experienced UR/UX looking to make a difference in the public sector, we would love to hear from you. Apply now to join our team at Triad and embark on an exciting journey of innovation and excellence! Other Information If this role is of interest to you or you would like further information, please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position.
Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more Are you a skilled Business Analyst looking for a new challenge? Can you work with a wide range of stakeholders? Do you want to use your skills to provide insight which supports better public services? DWP. Digital with Purpose. In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose. We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work. Over 110,000 colleagues and agents use the kit, tools, and systems we roll out. We're one of the biggest payers in Europe with over £195bn payments made annually. And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career. Your role: You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency. As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error. We're all about getting to the root core of complex business problems and user needs. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK. What you'll need to be successful in your application: Significant experience of working as Business Analyst Experience of using a wide range of tools and techniques to identify improvements and make recommendations Experience of building and maintaining relationships with senior stakeholders Details. Wages. Perks. You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs. We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you. Pay for this role is up to £43,347 per annum. Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year. Some of the benefits our team love: Generous leave package starting at 26 days, rising further with service Extra days off using flexi time (up to 3 a month) Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing Training and development opportunities Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for further information and to start an application on Civil Service Jobs.
May 14, 2024
Full time
Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more Are you a skilled Business Analyst looking for a new challenge? Can you work with a wide range of stakeholders? Do you want to use your skills to provide insight which supports better public services? DWP. Digital with Purpose. In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose. We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work. Over 110,000 colleagues and agents use the kit, tools, and systems we roll out. We're one of the biggest payers in Europe with over £195bn payments made annually. And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career. Your role: You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency. As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error. We're all about getting to the root core of complex business problems and user needs. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK. What you'll need to be successful in your application: Significant experience of working as Business Analyst Experience of using a wide range of tools and techniques to identify improvements and make recommendations Experience of building and maintaining relationships with senior stakeholders Details. Wages. Perks. You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs. We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you. Pay for this role is up to £43,347 per annum. Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year. Some of the benefits our team love: Generous leave package starting at 26 days, rising further with service Extra days off using flexi time (up to 3 a month) Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing Training and development opportunities Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for further information and to start an application on Civil Service Jobs.
Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more Are you a skilled Business Analyst looking for a new challenge? Can you work with a wide range of stakeholders? Do you want to use your skills to provide insight which supports better public services? DWP. Digital with Purpose. In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose. We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work. Over 110,000 colleagues and agents use the kit, tools, and systems we roll out. We're one of the biggest payers in Europe with over £195bn payments made annually. And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career. Your role: You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency. As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error. We're all about getting to the root core of complex business problems and user needs. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK. What you'll need to be successful in your application: Significant experience of working as Business Analyst Experience of using a wide range of tools and techniques to identify improvements and make recommendations Experience of building and maintaining relationships with senior stakeholders Details. Wages. Perks. You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs. We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you. Pay for this role is up to £43,347 per annum. Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year. Some of the benefits our team love: Generous leave package starting at 26 days, rising further with service Extra days off using flexi time (up to 3 a month) Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing Training and development opportunities Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for further information and to start an application on Civil Service Jobs.
May 14, 2024
Full time
Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more Are you a skilled Business Analyst looking for a new challenge? Can you work with a wide range of stakeholders? Do you want to use your skills to provide insight which supports better public services? DWP. Digital with Purpose. In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose. We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work. Over 110,000 colleagues and agents use the kit, tools, and systems we roll out. We're one of the biggest payers in Europe with over £195bn payments made annually. And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career. Your role: You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency. As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error. We're all about getting to the root core of complex business problems and user needs. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK. What you'll need to be successful in your application: Significant experience of working as Business Analyst Experience of using a wide range of tools and techniques to identify improvements and make recommendations Experience of building and maintaining relationships with senior stakeholders Details. Wages. Perks. You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs. We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you. Pay for this role is up to £43,347 per annum. Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year. Some of the benefits our team love: Generous leave package starting at 26 days, rising further with service Extra days off using flexi time (up to 3 a month) Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing Training and development opportunities Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for further information and to start an application on Civil Service Jobs.
Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more Are you a skilled Business Analyst looking for a new challenge? Can you work with a wide range of stakeholders? Do you want to use your skills to provide insight which supports better public services? DWP. Digital with Purpose. In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose. We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work. Over 110,000 colleagues and agents use the kit, tools, and systems we roll out. We're one of the biggest payers in Europe with over £195bn payments made annually. And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career. Your role: You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency. As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error. We're all about getting to the root core of complex business problems and user needs. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK. What you'll need to be successful in your application: Significant experience of working as Business Analyst Experience of using a wide range of tools and techniques to identify improvements and make recommendations Experience of building and maintaining relationships with senior stakeholders Details. Wages. Perks. You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs. We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you. Pay for this role is up to £43,347 per annum. Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year. Some of the benefits our team love: Generous leave package starting at 26 days, rising further with service Extra days off using flexi time (up to 3 a month) Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing Training and development opportunities Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for further information and to start an application on Civil Service Jobs.
May 14, 2024
Full time
Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more Are you a skilled Business Analyst looking for a new challenge? Can you work with a wide range of stakeholders? Do you want to use your skills to provide insight which supports better public services? DWP. Digital with Purpose. In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose. We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work. Over 110,000 colleagues and agents use the kit, tools, and systems we roll out. We're one of the biggest payers in Europe with over £195bn payments made annually. And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career. Your role: You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency. As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error. We're all about getting to the root core of complex business problems and user needs. You will build strong and sound relationships with technical and non-technical stakeholders. You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users. You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities. You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK. What you'll need to be successful in your application: Significant experience of working as Business Analyst Experience of using a wide range of tools and techniques to identify improvements and make recommendations Experience of building and maintaining relationships with senior stakeholders Details. Wages. Perks. You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs. We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you. Pay for this role is up to £43,347 per annum. Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year. Some of the benefits our team love: Generous leave package starting at 26 days, rising further with service Extra days off using flexi time (up to 3 a month) Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing Training and development opportunities Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development, coaching, mentoring and career progression opportunities. CLICK APPLY for further information and to start an application on Civil Service Jobs.