Job Title: VOIP & Unified Communications Field Engineer Location: Northwest based but Nationwide (Extensive national and international travel required) Salary: 33,000 to 38,000 (Dependent upon experience) Benefits : 22 days holiday per annum (increasing by one day per year up to a maximum of 25 days) plus 8 bank holidays, Company Pension Scheme, Employee Assistance Programme Our client is a leading global provider of specialized voice and data solutions for the Hospitality Industry. Accredited by Investors in People, we are a people-centric company that considers our employees, customers, and partners as part of our family. Our mission is to be the most chosen and valued brand in the hospitality cloud communications market, achieved through passion, innovation, and effective communication. As a Field Engineer you will play a crucial role in the success of our global deployment activities. This position requires practical experience in installing, testing, and repairing a diverse range of equipment. Adaptability and efficiency in addressing challenges are essential to ensure the delivery of exceptional service to our customers with minimal disruption. Major Responsibilities: Conduct, review, and document site surveys Install, test, maintain, and repair equipment and systems Solve problems, assess situations, and apply solutions using acquired voice and data knowledge Configure and prebuild voice and data solutions before installation at customer premises Create accurate and timely project documentation Respond to emergency calls, providing on-site and remote support to customers outside regular hours Establish and maintain effective interpersonal relationships Provide training, coaching, and professional development to junior team members Complete required training for the role Perform any other duties dictated by business needs Skills and Experience: In-depth knowledge of telecommunication equipment and services Competency in all aspects of associated cabling works Ability to work with an understanding of circuitry, installation, and government compliance Adherence to relevant safe working practices and risk assessment Maintenance of technical or professional qualifications required for the role Successful Applicants: The successful candidate must demonstrate proven experience in a similar role, showcasing attention to detail and pride in their work. The ability to work independently and collaboratively within a team is essential. Note: This role involves extensive national and international travel. Please respond to this advert with an up to date CV if you believe you are suitable or contact us if you feel you know someone who is suitable for the role! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2024
Full time
Job Title: VOIP & Unified Communications Field Engineer Location: Northwest based but Nationwide (Extensive national and international travel required) Salary: 33,000 to 38,000 (Dependent upon experience) Benefits : 22 days holiday per annum (increasing by one day per year up to a maximum of 25 days) plus 8 bank holidays, Company Pension Scheme, Employee Assistance Programme Our client is a leading global provider of specialized voice and data solutions for the Hospitality Industry. Accredited by Investors in People, we are a people-centric company that considers our employees, customers, and partners as part of our family. Our mission is to be the most chosen and valued brand in the hospitality cloud communications market, achieved through passion, innovation, and effective communication. As a Field Engineer you will play a crucial role in the success of our global deployment activities. This position requires practical experience in installing, testing, and repairing a diverse range of equipment. Adaptability and efficiency in addressing challenges are essential to ensure the delivery of exceptional service to our customers with minimal disruption. Major Responsibilities: Conduct, review, and document site surveys Install, test, maintain, and repair equipment and systems Solve problems, assess situations, and apply solutions using acquired voice and data knowledge Configure and prebuild voice and data solutions before installation at customer premises Create accurate and timely project documentation Respond to emergency calls, providing on-site and remote support to customers outside regular hours Establish and maintain effective interpersonal relationships Provide training, coaching, and professional development to junior team members Complete required training for the role Perform any other duties dictated by business needs Skills and Experience: In-depth knowledge of telecommunication equipment and services Competency in all aspects of associated cabling works Ability to work with an understanding of circuitry, installation, and government compliance Adherence to relevant safe working practices and risk assessment Maintenance of technical or professional qualifications required for the role Successful Applicants: The successful candidate must demonstrate proven experience in a similar role, showcasing attention to detail and pride in their work. The ability to work independently and collaboratively within a team is essential. Note: This role involves extensive national and international travel. Please respond to this advert with an up to date CV if you believe you are suitable or contact us if you feel you know someone who is suitable for the role! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR