University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
IT Service Continuity Coordinator, Brighton Based £55k-£65k Essential Experience: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Relevant certifications such as CBCP (Certified Business Continuity Professional) or similar are desirable. Experience of Microsoft Windows Administration in Server Operating Systems Windows 2008 - 2019. Understanding of cloud concepts including Azure and AWS Networking Concepts and familiarization. Knowledge of monitoring and alerting technologies. Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Accountable for the effective implementation and maintenance of the IT BCP across the organization. Accountable for the timely and coordinated response to BCP IT incidents and disruptions. Accountable for identifying and mitigating IT-related risks that could impact business continuity. Ensure the delivery of quality project solutions, tasks, and milestones in line with agreed project timelines and budget. Manage own workload of Incidents, Requests, Small Changes, Project Tasks and other objectives to SLAs and agreed timelines. Provide handover, knowledge transfer and documentation to team/department upon completion of significant new solutions or changes. Understand the implications/restrictions of software licensing. Be available to implement changes or perform tests outside of normal business hours including evening and weekends to meet business needs. If you meet the above criteria then apply now for immediate consideration.
May 14, 2024
Full time
IT Service Continuity Coordinator, Brighton Based £55k-£65k Essential Experience: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Relevant certifications such as CBCP (Certified Business Continuity Professional) or similar are desirable. Experience of Microsoft Windows Administration in Server Operating Systems Windows 2008 - 2019. Understanding of cloud concepts including Azure and AWS Networking Concepts and familiarization. Knowledge of monitoring and alerting technologies. Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Accountable for the effective implementation and maintenance of the IT BCP across the organization. Accountable for the timely and coordinated response to BCP IT incidents and disruptions. Accountable for identifying and mitigating IT-related risks that could impact business continuity. Ensure the delivery of quality project solutions, tasks, and milestones in line with agreed project timelines and budget. Manage own workload of Incidents, Requests, Small Changes, Project Tasks and other objectives to SLAs and agreed timelines. Provide handover, knowledge transfer and documentation to team/department upon completion of significant new solutions or changes. Understand the implications/restrictions of software licensing. Be available to implement changes or perform tests outside of normal business hours including evening and weekends to meet business needs. If you meet the above criteria then apply now for immediate consideration.
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: £28,729 Hours of work: £35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: 24th May Interview Date: 5th June
May 13, 2024
Full time
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: £28,729 Hours of work: £35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: 24th May Interview Date: 5th June
Service Delivery Manager Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to 75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package Global client has a great opportunity for a Service Delivery Manager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management you will form strong relationships with the MSSP's contacts through status tracking, informal comms, review sessions with the MSSP functionality to analyse value delivered, SLAs, enhancements, review control and vulnerability assessments to identify control weaknesses and assess remedial action. Regarding Incident management you will ensure that Incident information is shared with all relevant stakeholders in a timely and appropriate manner taking into account the seriousness of the incident, arrange for the mobilisation of global and/or regional Incident Response teams whilst acting as coordinator and/or consultant during incident resolution. The ticketing system is ServiceNow. With regards to Security Operations development you will use your teams security knowledge, evaluate priority and business case for GSOC enhancements, identify opportunities for improvement/recommend appropriate actions. You will maintain and oversee a program of approved changes and enhancements, prepare documentation for any additional budget needed. As a GSOC Manager your responsibilities are also to support the global security teams in a range of cyber security related activities (Risk management, coordination and validation security operations documentation), working with SMT/team members to develop strategies to enforce security requirements and address identified security risks, research and evaluate new threats and advise on any necessary communication or extra controls to counter these review plans and likely impacts Although this role does not have direct investment approval authority you will be expected to track expenditure against budget, highlight any significant deviations whilst, forecast the requirements and advise on the appropriate budget levels. This role will involve regular interaction with the external vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security), have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would be an advantage. This is a superb career progression opportunity with an amazing organisation in Canary Wharf that offers a salary to 75,000 plus 13% bonus (circa 83,000(, hybrid and a great benefits package This role is commutable from Canary Wharf, Home counties, East London, North London, South London, West London, Kent, Hertfordshire, Essex Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 10, 2024
Full time
Service Delivery Manager Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to 75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package Global client has a great opportunity for a Service Delivery Manager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management you will form strong relationships with the MSSP's contacts through status tracking, informal comms, review sessions with the MSSP functionality to analyse value delivered, SLAs, enhancements, review control and vulnerability assessments to identify control weaknesses and assess remedial action. Regarding Incident management you will ensure that Incident information is shared with all relevant stakeholders in a timely and appropriate manner taking into account the seriousness of the incident, arrange for the mobilisation of global and/or regional Incident Response teams whilst acting as coordinator and/or consultant during incident resolution. The ticketing system is ServiceNow. With regards to Security Operations development you will use your teams security knowledge, evaluate priority and business case for GSOC enhancements, identify opportunities for improvement/recommend appropriate actions. You will maintain and oversee a program of approved changes and enhancements, prepare documentation for any additional budget needed. As a GSOC Manager your responsibilities are also to support the global security teams in a range of cyber security related activities (Risk management, coordination and validation security operations documentation), working with SMT/team members to develop strategies to enforce security requirements and address identified security risks, research and evaluate new threats and advise on any necessary communication or extra controls to counter these review plans and likely impacts Although this role does not have direct investment approval authority you will be expected to track expenditure against budget, highlight any significant deviations whilst, forecast the requirements and advise on the appropriate budget levels. This role will involve regular interaction with the external vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security), have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would be an advantage. This is a superb career progression opportunity with an amazing organisation in Canary Wharf that offers a salary to 75,000 plus 13% bonus (circa 83,000(, hybrid and a great benefits package This role is commutable from Canary Wharf, Home counties, East London, North London, South London, West London, Kent, Hertfordshire, Essex Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Who we are Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers (schools and colleges), and our sales and technical teams to help deliver Internet connectivity, safeguarding and security services from either your home or our Stafford office. Once your probationary period is complete, we offer hybrid working (2 days working from home, 3 days working in office). Specifically, you'll be: Dealing with Carriers such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking for We know that this is a unique role, and don't expect applicants to have the exact experience as outlined above - we've got a a fantastic, experienced team that will provided hands on training & support from day 1. We're very open to applicants with experience working in school administration, customer service or project delivery, and are open to discussing part time options with applicants. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
May 10, 2024
Full time
Who we are Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers (schools and colleges), and our sales and technical teams to help deliver Internet connectivity, safeguarding and security services from either your home or our Stafford office. Once your probationary period is complete, we offer hybrid working (2 days working from home, 3 days working in office). Specifically, you'll be: Dealing with Carriers such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking for We know that this is a unique role, and don't expect applicants to have the exact experience as outlined above - we've got a a fantastic, experienced team that will provided hands on training & support from day 1. We're very open to applicants with experience working in school administration, customer service or project delivery, and are open to discussing part time options with applicants. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
Project Manager 45,585 - 56,021 24 Month Fixed Term Contract Manchester (Hybrid Working) Project Manager required to join a public sector organisation on a full time fixed term basis. My client is looking for an ambitious and highly motivated individual who is an experienced Project Manager to join their dynamic and fast moving finance function. Key responsibilities of the Project Manager Project management including definition, planning, risk, issue and change control management, progress reporting and benefits reporting Implementation of governance structures and status reporting Creation, selection and management of the project team Project schedule and regular reviews of progress Risk, issue, and change control management Budget and financial tracking and reporting Consolidated reporting to the programme and/or portfolio and escalation as required Change implementation: definition of transition plans, change readiness management and post-implementation support To deliver a high level of stakeholder satisfaction, accurate and timely delivery of information to governance bodies To manage project partnership arrangements with key partners across Professional Services (such as HR, Finance, IT, Communications and Marketing, and others), through effective stakeholder management and partnership collaborative working, to ensure the delivery of accurate project reporting and information to key stakeholders and governance bodies To manage individual performance and development for any Project Management resource pool assigned (Project Officer, Project Coordinators, Project Administrators or Specialists) through regular reviews, coaching and mentoring To lead succession planning, capacity planning and recruitment specifically for their team and to take part in those activities where required across the wider Strategic Change Office Required skills and experience of the Project Manger PRINCE2 Practitioner / APMQ or equivalent qualifications Previous Project Management experience Previous Change Management experience Evidenced delivery of projects in a complex governance environment Strong IT skills Excellent communication skills both verbal and written High level of organisational skills High level of analytical skills This is fantastic opportunity to join a public sector organisation with unrivalled opportunities. If you believe you have the necessary skills and experience for the Project Manager role, please apply now, or contact Hayley Cox at Sellick Partnership. We will be reviewing CVs on a daily basis and shortlisted candidates will be contacted in due course. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 10, 2024
Contractor
Project Manager 45,585 - 56,021 24 Month Fixed Term Contract Manchester (Hybrid Working) Project Manager required to join a public sector organisation on a full time fixed term basis. My client is looking for an ambitious and highly motivated individual who is an experienced Project Manager to join their dynamic and fast moving finance function. Key responsibilities of the Project Manager Project management including definition, planning, risk, issue and change control management, progress reporting and benefits reporting Implementation of governance structures and status reporting Creation, selection and management of the project team Project schedule and regular reviews of progress Risk, issue, and change control management Budget and financial tracking and reporting Consolidated reporting to the programme and/or portfolio and escalation as required Change implementation: definition of transition plans, change readiness management and post-implementation support To deliver a high level of stakeholder satisfaction, accurate and timely delivery of information to governance bodies To manage project partnership arrangements with key partners across Professional Services (such as HR, Finance, IT, Communications and Marketing, and others), through effective stakeholder management and partnership collaborative working, to ensure the delivery of accurate project reporting and information to key stakeholders and governance bodies To manage individual performance and development for any Project Management resource pool assigned (Project Officer, Project Coordinators, Project Administrators or Specialists) through regular reviews, coaching and mentoring To lead succession planning, capacity planning and recruitment specifically for their team and to take part in those activities where required across the wider Strategic Change Office Required skills and experience of the Project Manger PRINCE2 Practitioner / APMQ or equivalent qualifications Previous Project Management experience Previous Change Management experience Evidenced delivery of projects in a complex governance environment Strong IT skills Excellent communication skills both verbal and written High level of organisational skills High level of analytical skills This is fantastic opportunity to join a public sector organisation with unrivalled opportunities. If you believe you have the necessary skills and experience for the Project Manager role, please apply now, or contact Hayley Cox at Sellick Partnership. We will be reviewing CVs on a daily basis and shortlisted candidates will be contacted in due course. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 10, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Project Coordinator - Yeovil (Hybrid) - 25,000 I am seeking a Project Coordinator to join a technical service provider based in Yeovil. You will be working with new and existing clients helping to provision IT related services for the business. You will deal with key suppliers, internal teams and customers through all stages of the delivery process ensuring that agreed milestones are achieved. You will need to have excellent organisational, communication and time management skills, as well s the ability to deal with senior stakeholders both internally and externally. The successful project Coordinator will get: Up to 25,000 doe 23 days holiday plus bank holidays Medical cash plan Significant training and career progression routes Quarterly wellbeing time Company activity days The successful project Coordinator will have: Excellent communication skills both written and verbal Strong time management skills Excellent organisational skills The ability to juggle multiple tasks at once Good knowledge of Microsoft office products Strong customer service skills The ability to work on your own initiative To apply please email your CV / resume to (url removed). If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 10, 2024
Full time
Project Coordinator - Yeovil (Hybrid) - 25,000 I am seeking a Project Coordinator to join a technical service provider based in Yeovil. You will be working with new and existing clients helping to provision IT related services for the business. You will deal with key suppliers, internal teams and customers through all stages of the delivery process ensuring that agreed milestones are achieved. You will need to have excellent organisational, communication and time management skills, as well s the ability to deal with senior stakeholders both internally and externally. The successful project Coordinator will get: Up to 25,000 doe 23 days holiday plus bank holidays Medical cash plan Significant training and career progression routes Quarterly wellbeing time Company activity days The successful project Coordinator will have: Excellent communication skills both written and verbal Strong time management skills Excellent organisational skills The ability to juggle multiple tasks at once Good knowledge of Microsoft office products Strong customer service skills The ability to work on your own initiative To apply please email your CV / resume to (url removed). If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 10, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 10, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Service Desk CoordinatorGlasgow £23,200 - £24,200Do you want to work for an established business withing the FM industry?How does on-site parking and salary sacrifice sound?If you are and experienced coordinator, this could be the role for you Search are hiring for a Service Desk Coordinator within the FM industry, with great communication and organisations skills to join a fast-paced office. On a typical day you will liaise with engineers and clients to organise engineer's workload, assisting management in achieving SLA and KPI targets. 32.5 hours average a week: Condensed shifts over a 4 week rotation. Main duties include: Coordinate and organise workload of the team Direct engineering resource to ensure customer deadlines are met Assist on the delivery of customer KPI's to ensure that targets are met Asses the needs of customers and engineers to ensure balance is maintained in a busy environment Understand customer contracts and assist in delivering KPI TargetsThe ideal candidate: Has experience in an administrative role Has good communication skills Has experience scheduling/coordinating/planning Is competent on Microsoft word and excelYou must have experience planning/coordinating for this role. This position will suit a candidate who is prepared to work in a fast-paced environment, who works well under pressure and is keen to progress within a successful organisation. Please apply now or contact me on if you need any further information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 10, 2024
Full time
Service Desk CoordinatorGlasgow £23,200 - £24,200Do you want to work for an established business withing the FM industry?How does on-site parking and salary sacrifice sound?If you are and experienced coordinator, this could be the role for you Search are hiring for a Service Desk Coordinator within the FM industry, with great communication and organisations skills to join a fast-paced office. On a typical day you will liaise with engineers and clients to organise engineer's workload, assisting management in achieving SLA and KPI targets. 32.5 hours average a week: Condensed shifts over a 4 week rotation. Main duties include: Coordinate and organise workload of the team Direct engineering resource to ensure customer deadlines are met Assist on the delivery of customer KPI's to ensure that targets are met Asses the needs of customers and engineers to ensure balance is maintained in a busy environment Understand customer contracts and assist in delivering KPI TargetsThe ideal candidate: Has experience in an administrative role Has good communication skills Has experience scheduling/coordinating/planning Is competent on Microsoft word and excelYou must have experience planning/coordinating for this role. This position will suit a candidate who is prepared to work in a fast-paced environment, who works well under pressure and is keen to progress within a successful organisation. Please apply now or contact me on if you need any further information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it. Desirable Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Senior Technical Coordinator role Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 09, 2024
Full time
We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it. Desirable Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Senior Technical Coordinator role Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
IT Project Coordinator - London - £35,000 + excellent benefits and career progression Overview : An exciting opportunity has arisen with a global Infrastructure and Solutions provider in London for a IT Project Coordinator. You will be responsible for overseeing and coordinating multiple IT projects simultaneously, ensuring that engineering resources are allocated effectively to meet project timelines and objectives. You will collaborate closely with different teams to drive IT projects forward. Role & Responsibilities: Coordinate and manage multiple IT projects simultaneously, from initiation to completion, including updating tickets and ensuring timely resolution of issues. Work closely with service owners and engineering teams to define project scope, goals, and deliverables. Allocate engineering resources efficiently to meet project timelines and objectives. Track project progress and communicate updates to stakeholders regularly. Identify and mitigate risks and issues that may impact project delivery. Collaborate with cross-functional teams to ensure alignment with project requirements and business objectives. Act as the conduit between the customers, engineers and other stakeholders. Evaluate project performance and implement process improvements to enhance efficiency and effectiveness. Stay current with industry trends and best practices in project management and IT coordination. Ensure Asset registers and other internal documentation is up to date, current and relevant. Skills and experience: Passion for IT and technology, demonstrated through enthusiasm for staying updated on industry trends and technologies. Experience in IT project coordination or management, preferably in a fast-paced environment. General understanding of troubleshooting IT systems and understanding of how to provide deskside support. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams. Knowledge of IT infrastructure, systems, and technologies. Ability to analyse data and make informed decisions to drive project success. Flexibility and adaptability to navigate changing priorities and deadlines. Problem-solving skills with a proactive approach to addressing challenges. Certifications in project management is a plus.
May 09, 2024
Full time
IT Project Coordinator - London - £35,000 + excellent benefits and career progression Overview : An exciting opportunity has arisen with a global Infrastructure and Solutions provider in London for a IT Project Coordinator. You will be responsible for overseeing and coordinating multiple IT projects simultaneously, ensuring that engineering resources are allocated effectively to meet project timelines and objectives. You will collaborate closely with different teams to drive IT projects forward. Role & Responsibilities: Coordinate and manage multiple IT projects simultaneously, from initiation to completion, including updating tickets and ensuring timely resolution of issues. Work closely with service owners and engineering teams to define project scope, goals, and deliverables. Allocate engineering resources efficiently to meet project timelines and objectives. Track project progress and communicate updates to stakeholders regularly. Identify and mitigate risks and issues that may impact project delivery. Collaborate with cross-functional teams to ensure alignment with project requirements and business objectives. Act as the conduit between the customers, engineers and other stakeholders. Evaluate project performance and implement process improvements to enhance efficiency and effectiveness. Stay current with industry trends and best practices in project management and IT coordination. Ensure Asset registers and other internal documentation is up to date, current and relevant. Skills and experience: Passion for IT and technology, demonstrated through enthusiasm for staying updated on industry trends and technologies. Experience in IT project coordination or management, preferably in a fast-paced environment. General understanding of troubleshooting IT systems and understanding of how to provide deskside support. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams. Knowledge of IT infrastructure, systems, and technologies. Ability to analyse data and make informed decisions to drive project success. Flexibility and adaptability to navigate changing priorities and deadlines. Problem-solving skills with a proactive approach to addressing challenges. Certifications in project management is a plus.
IT Service Continuity Coordinator, Brighton Based £55k-£65k Essential Experience: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Relevant certifications such as CBCP (Certified Business Continuity Professional) or similar are desirable. Experience of Microsoft Windows Administration in Server Operating Systems Windows 2008 - 2019. Understanding of cloud concepts including Azure and AWS Networking Concepts and familiarization. Knowledge of monitoring and alerting technologies. Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Accountable for the effective implementation and maintenance of the IT BCP across the organization. Accountable for the timely and coordinated response to BCP IT incidents and disruptions. Accountable for identifying and mitigating IT-related risks that could impact business continuity. Ensure the delivery of quality project solutions, tasks, and milestones in line with agreed project timelines and budget. Manage own workload of Incidents, Requests, Small Changes, Project Tasks and other objectives to SLAs and agreed timelines. Provide handover, knowledge transfer and documentation to team/department upon completion of significant new solutions or changes. Understand the implications/restrictions of software licensing. Be available to implement changes or perform tests outside of normal business hours including evening and weekends to meet business needs. If you meet the above criteria then apply now for immediate consideration.
May 08, 2024
Full time
IT Service Continuity Coordinator, Brighton Based £55k-£65k Essential Experience: Proven experience in IT business continuity planning and management, with a minimum of 3-5 years in a similar role. In-depth understanding of IT systems, infrastructure, and cybersecurity. Familiarity with industry standards and frameworks related to business continuity planning. Strong communication and interpersonal skills to effectively convey BCP information to various stakeholders. Strong analytical and problem-solving skills, with attention to detail. Hands on experience of backup solutions, preferably Commvault Hands on experience of DR solutions such as Zerto Relevant certifications such as CBCP (Certified Business Continuity Professional) or similar are desirable. Experience of Microsoft Windows Administration in Server Operating Systems Windows 2008 - 2019. Understanding of cloud concepts including Azure and AWS Networking Concepts and familiarization. Knowledge of monitoring and alerting technologies. Formal Service Management Methodologies (ITIL). Ability to work under pressure and prioritize tasks in a fast-paced environment. Responsibilities: Accountable for the effective implementation and maintenance of the IT BCP across the organization. Accountable for the timely and coordinated response to BCP IT incidents and disruptions. Accountable for identifying and mitigating IT-related risks that could impact business continuity. Ensure the delivery of quality project solutions, tasks, and milestones in line with agreed project timelines and budget. Manage own workload of Incidents, Requests, Small Changes, Project Tasks and other objectives to SLAs and agreed timelines. Provide handover, knowledge transfer and documentation to team/department upon completion of significant new solutions or changes. Understand the implications/restrictions of software licensing. Be available to implement changes or perform tests outside of normal business hours including evening and weekends to meet business needs. If you meet the above criteria then apply now for immediate consideration.
We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 08, 2024
Full time
We have a new opportunity for a Technical Coordinator to join our team within Vistry Bristol, at our Clifton office in Bristol. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Principal Designer and associated Health and Safety training/ qualifications. Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multi task. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable - CSCS card qualification. Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Morgan Jones Recruitment Consultants
Broadstairs, Kent
Service Desk Coordinator Broadstairs Salary - £21,000 to £24,000 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to Perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Service Desk Coordinators to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player. The role is full-time at 40 hours per week. The responsibilities of the Service Desk Coordinator Managing a high volume of calls and emails from customers and Field Engineers daily. You will be planning works for our technicians nationwide including logging callouts, Planning maintenance works and Health and Safety inspections. You will ensure response times are met as well as organise the completion of RAMS, permits and other documentation required by customers. Updating company systems with outcomes and updates. You will also need to ensure any parts needed are available and delivered to our technicians on time. Other duties include report writing, data entry and housekeeping on SAP. Person specifications for the role of Service Desk Coordinator Previous experience in a similar role is essential for these vacancies. Demonstrable ability to work within a team, being flexible to move between tasks as workload dictates. Ability to multi-task and prioritise workload with high attention to detail. The ability to organise tasks and deadlines is imperative for this role Excellent communicator able to liaise with various departments and build customer rapport. Solid knowledge of using MS Office software packages. Experience in ordering and scheduling systems is desirable but not essential. GCSE Maths and English, minimum Grade C or equivalent is a requite for this role. Benefits Training and support. A friendly nurturing workspace 25 days annual leave plus 8 public bank holidays Life insurance of four times your basic salary. Company Pension scheme after 3 months service with 5% employer contributions. Membership to a Healthcare Cashback Plan scheme after probation. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
May 08, 2024
Seasonal
Service Desk Coordinator Broadstairs Salary - £21,000 to £24,000 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to Perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Service Desk Coordinators to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player. The role is full-time at 40 hours per week. The responsibilities of the Service Desk Coordinator Managing a high volume of calls and emails from customers and Field Engineers daily. You will be planning works for our technicians nationwide including logging callouts, Planning maintenance works and Health and Safety inspections. You will ensure response times are met as well as organise the completion of RAMS, permits and other documentation required by customers. Updating company systems with outcomes and updates. You will also need to ensure any parts needed are available and delivered to our technicians on time. Other duties include report writing, data entry and housekeeping on SAP. Person specifications for the role of Service Desk Coordinator Previous experience in a similar role is essential for these vacancies. Demonstrable ability to work within a team, being flexible to move between tasks as workload dictates. Ability to multi-task and prioritise workload with high attention to detail. The ability to organise tasks and deadlines is imperative for this role Excellent communicator able to liaise with various departments and build customer rapport. Solid knowledge of using MS Office software packages. Experience in ordering and scheduling systems is desirable but not essential. GCSE Maths and English, minimum Grade C or equivalent is a requite for this role. Benefits Training and support. A friendly nurturing workspace 25 days annual leave plus 8 public bank holidays Life insurance of four times your basic salary. Company Pension scheme after 3 months service with 5% employer contributions. Membership to a Healthcare Cashback Plan scheme after probation. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Engineering Support Administrator Broadstairs Salary - £23,795 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player. The role is full-time at 37.5 hours per week covering maternity leave. The responsibilities of the Engineering Support Administrator Providing basic financial/operational performance reports. Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided). Carrying out Engineers inductions and collating paperwork for payroll Assist with engineer recruitment - posting job adverts, 1st call screening and arranging interviews. Managing incoming post. Manage absence trackers (holidays, sick leave etc.). Booking, tracking and monitoring engineer's training and accreditations. Sending out offer letters and contracts and liaising with HR Oversee management of vehicle fleet and vehicle maintenance. Handling 3rd party claims (e.g. parking fines). Other admin ad-hoc projects as required. Person specifications for the role of Engineering Support Administrator Must be able to communicate effectively at all levels (as reporting into managers and directors regularly). The ability to improve processes where agreed as a team is a requirement for this role Candidate must be able to easily learn and use technology A skilled communicator with a remote team of engineers is essential to the role Must be flexible have good work ethic The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment Basic HR documentation management will be a bonus, but not essential Any previous recruitment experience a bonus Benefits Training and support. A friendly nurturing workspace 25 days annual leave plus 8 public bank holidays Life insurance of four times your basic salary. Company Pension scheme after 3 months service with 5% employer contributions. Membership to a Healthcare Cashback Plan scheme after probation. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website.Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn.
May 08, 2024
Full time
Engineering Support Administrator Broadstairs Salary - £23,795 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player. The role is full-time at 37.5 hours per week covering maternity leave. The responsibilities of the Engineering Support Administrator Providing basic financial/operational performance reports. Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided). Carrying out Engineers inductions and collating paperwork for payroll Assist with engineer recruitment - posting job adverts, 1st call screening and arranging interviews. Managing incoming post. Manage absence trackers (holidays, sick leave etc.). Booking, tracking and monitoring engineer's training and accreditations. Sending out offer letters and contracts and liaising with HR Oversee management of vehicle fleet and vehicle maintenance. Handling 3rd party claims (e.g. parking fines). Other admin ad-hoc projects as required. Person specifications for the role of Engineering Support Administrator Must be able to communicate effectively at all levels (as reporting into managers and directors regularly). The ability to improve processes where agreed as a team is a requirement for this role Candidate must be able to easily learn and use technology A skilled communicator with a remote team of engineers is essential to the role Must be flexible have good work ethic The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment Basic HR documentation management will be a bonus, but not essential Any previous recruitment experience a bonus Benefits Training and support. A friendly nurturing workspace 25 days annual leave plus 8 public bank holidays Life insurance of four times your basic salary. Company Pension scheme after 3 months service with 5% employer contributions. Membership to a Healthcare Cashback Plan scheme after probation. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms &Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website.Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn.
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. Primarily office based but with flexible arrangements to work remotely, you will be responsible for resolving incidents and servicing requests to SLA. You will be part of a diverse team ranging from entry level to technical specialists, working together to deliver high quality support with exceptional customer service. You must be a positive, friendly, and sociable team player with a passion for IT and a can do attitude. Role Requirements Experience of working in an MSP or similar IT related environment. Windows Server OS Role and Feature administration, in particular; Active Directory Group Policy Microsoft 365 Admin Centre administration. Support of modern desktop environments (Windows 10 / macOS). Polite, confident, and effective communicator. Sincere passion for exceptional customer service. Maintain a high standard of work and professionalism. Team player ability to work effectively as part of a team to achieve shared goals. Full UK driving license. Role Responsibilities Incident Coordinator on a Rota Monitor RMM dashboards and execute required actions to mitigate all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The successful candidate will receive the following benefits: 24 days paid holiday + Bank Holidays Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Training and certification pathways to enhance your technical skills Employment anniversary awards Company funded social events Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
May 08, 2024
Full time
1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. Primarily office based but with flexible arrangements to work remotely, you will be responsible for resolving incidents and servicing requests to SLA. You will be part of a diverse team ranging from entry level to technical specialists, working together to deliver high quality support with exceptional customer service. You must be a positive, friendly, and sociable team player with a passion for IT and a can do attitude. Role Requirements Experience of working in an MSP or similar IT related environment. Windows Server OS Role and Feature administration, in particular; Active Directory Group Policy Microsoft 365 Admin Centre administration. Support of modern desktop environments (Windows 10 / macOS). Polite, confident, and effective communicator. Sincere passion for exceptional customer service. Maintain a high standard of work and professionalism. Team player ability to work effectively as part of a team to achieve shared goals. Full UK driving license. Role Responsibilities Incident Coordinator on a Rota Monitor RMM dashboards and execute required actions to mitigate all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business. We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent. The successful candidate will receive the following benefits: 24 days paid holiday + Bank Holidays Onsite fitness suite Childcare, eyecare and cycle to work scheme Perk scheme Training and certification pathways to enhance your technical skills Employment anniversary awards Company funded social events Company contributory pension scheme What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Are you an administrator or customer service professional from an IT / telecoms / technology industry OR a Provisioning expert? Our client is looking for a Provisioning Coordinator. This business is an award-winning internet provider who have been helping the private and public sector for many years stay connected, stay safe and grow online. We are now looking for someone to cover maternity leave of 1 year. This role could become permanent after the year is completed as the growth in the business warrants this role being available moving forward, due to expansion. The team is busy, well established and you well be provided with excellent training. Responsibilities Review 'best price' before purchasing equipment through our suppliers. Order equipment that is required for customer orders and internal purposes. Liaise with other departments to ensure all equipment is ordered in a timely manner. Track the equipment order and ensuring that the delivery was successful. Organise the return of unwanted, unused, or faulty equipment. Confidently interact with our suppliers and their respective escalation teams to ensure that services are delivered to agreed or published timescales. Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Chase, update and follow through to completion all orders, including escalations in a timely manner. Completion of all tasks in queue by the end of the day and ensuring any handover is presented in plenty of time for colleagues to keep on top of tasks. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Essential Requirements Calm and organised to ensure workloads are managed effectively. A keen eye for detail due to nature of dealing with customer requirements. Demonstrate willingness to learn new skills and continually develop oneself. Excellent communications skills both verbal and written. Good telephone manner. Accurate numeracy, written and data entry skills. Quick and logical thinker. Customer Service focused. Actively contribute to ensuring an efficient and cohesive team effort. Ability to work within a team and equally able to manage your time effectively to the benefit of the team. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) There are great benefits working with this client and brilliant training, along with the opportunity to progress and develop. For more information about this role, please apply today.
May 08, 2024
Full time
Are you an administrator or customer service professional from an IT / telecoms / technology industry OR a Provisioning expert? Our client is looking for a Provisioning Coordinator. This business is an award-winning internet provider who have been helping the private and public sector for many years stay connected, stay safe and grow online. We are now looking for someone to cover maternity leave of 1 year. This role could become permanent after the year is completed as the growth in the business warrants this role being available moving forward, due to expansion. The team is busy, well established and you well be provided with excellent training. Responsibilities Review 'best price' before purchasing equipment through our suppliers. Order equipment that is required for customer orders and internal purposes. Liaise with other departments to ensure all equipment is ordered in a timely manner. Track the equipment order and ensuring that the delivery was successful. Organise the return of unwanted, unused, or faulty equipment. Confidently interact with our suppliers and their respective escalation teams to ensure that services are delivered to agreed or published timescales. Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Chase, update and follow through to completion all orders, including escalations in a timely manner. Completion of all tasks in queue by the end of the day and ensuring any handover is presented in plenty of time for colleagues to keep on top of tasks. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Essential Requirements Calm and organised to ensure workloads are managed effectively. A keen eye for detail due to nature of dealing with customer requirements. Demonstrate willingness to learn new skills and continually develop oneself. Excellent communications skills both verbal and written. Good telephone manner. Accurate numeracy, written and data entry skills. Quick and logical thinker. Customer Service focused. Actively contribute to ensuring an efficient and cohesive team effort. Ability to work within a team and equally able to manage your time effectively to the benefit of the team. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) There are great benefits working with this client and brilliant training, along with the opportunity to progress and develop. For more information about this role, please apply today.
IT Project Coordinator London £35,000 + excellent benefits and career progression Overview: An exciting opportunity has arisen with a global Infrastructure and Solutions provider in London for a IT Project Coordinator. You will be responsible for overseeing and coordinating multiple IT projects simultaneously, ensuring that engineering resources are allocated effectively to meet project timelines and objectives. You will collaborate closely with different teams to drive IT projects forward. Role & Responsibilities: Coordinate and manage multiple IT projects simultaneously, from initiation to completion, including updating tickets and ensuring timely resolution of issues. Work closely with service owners and engineering teams to define project scope, goals, and deliverables. Allocate engineering resources efficiently to meet project timelines and objectives. Track project progress and communicate updates to stakeholders regularly. Identify and mitigate risks and issues that may impact project delivery. Collaborate with cross-functional teams to ensure alignment with project requirements and business objectives. Act as the conduit between the customers, engineers and other stakeholders. Evaluate project performance and implement process improvements to enhance efficiency and effectiveness. Stay current with industry trends and best practices in project management and IT coordination. Ensure Asset registers and other internal documentation is up to date, current and relevant. Skills and experience: Passion for IT and technology, demonstrated through enthusiasm for staying updated on industry trends and technologies. Experience in IT project coordination or management, preferably in a fast-paced environment. General understanding of troubleshooting IT systems and understanding of how to provide deskside support. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams. Knowledge of IT infrastructure, systems, and technologies. Ability to analyse data and make informed decisions to drive project success. Flexibility and adaptability to navigate changing priorities and deadlines. Problem-solving skills with a proactive approach to addressing challenges. Certifications in project management is a plus.
May 08, 2024
Full time
IT Project Coordinator London £35,000 + excellent benefits and career progression Overview: An exciting opportunity has arisen with a global Infrastructure and Solutions provider in London for a IT Project Coordinator. You will be responsible for overseeing and coordinating multiple IT projects simultaneously, ensuring that engineering resources are allocated effectively to meet project timelines and objectives. You will collaborate closely with different teams to drive IT projects forward. Role & Responsibilities: Coordinate and manage multiple IT projects simultaneously, from initiation to completion, including updating tickets and ensuring timely resolution of issues. Work closely with service owners and engineering teams to define project scope, goals, and deliverables. Allocate engineering resources efficiently to meet project timelines and objectives. Track project progress and communicate updates to stakeholders regularly. Identify and mitigate risks and issues that may impact project delivery. Collaborate with cross-functional teams to ensure alignment with project requirements and business objectives. Act as the conduit between the customers, engineers and other stakeholders. Evaluate project performance and implement process improvements to enhance efficiency and effectiveness. Stay current with industry trends and best practices in project management and IT coordination. Ensure Asset registers and other internal documentation is up to date, current and relevant. Skills and experience: Passion for IT and technology, demonstrated through enthusiasm for staying updated on industry trends and technologies. Experience in IT project coordination or management, preferably in a fast-paced environment. General understanding of troubleshooting IT systems and understanding of how to provide deskside support. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams. Knowledge of IT infrastructure, systems, and technologies. Ability to analyse data and make informed decisions to drive project success. Flexibility and adaptability to navigate changing priorities and deadlines. Problem-solving skills with a proactive approach to addressing challenges. Certifications in project management is a plus.