Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
CDAITO_ Information Security Assistant Manager Data: 8 apr 2024 Luogo: London, GB Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers' cross-border business. It is looking for new qualify profiles who want to face demanding and challenging career path with the following requirements: Scope and Purpose Information Security Senior Assistant Manager operates in close cooperation with the local Information Security Officer (ISO) and with the Head Office teams to ensure the definition of the objectives for the Cybersecurity and Business Continuity Programs and monitors compliance with such objectives. Specific accountabilities of the Information Security Senior Assistant Manager in support of the local ISO: • Support for the oversight of the state of information security and cybersecurity and provide periodic reports (at least annually) on the state of information security to /Top management • Adopt, implement and update Cybersecurity policies, rules, processes and procedures in line with Head Office regulatory Framework • In reporting to the Top Management, considers to the extent applicable the confidentiality of Nonpublic Information and the integrity and security of Information Systems, the cybersecurity policies and procedures, the material cyber risks, the overall effectiveness of information security and cybersecurity program and possible material cybersecurity events involving the branch • Work strategically with Head Office to ensure that all aspects of information security and cybersecurity are properly monitored and that security projects and tasks are properly coordinated • Perform continuous monitoring of Information Security and Cybersecurity programs to ensure compliance with objectives, policies and procedures • Identify and evaluate changes in local regulations, as well as trends in the Information Security and Cybersecurity sector, such as new products, new attacks and new countermeasures for applicability inside the Branch environment • Ensure the local execution of Business Continuity activities, including periodical Business Impact Analysis, tests and reporting, in line with the Group model. • Work with information owners in business units to determine appropriate security objectives • Monitor network activity for malicious activity • Monitor and evaluates vulnerability reports, vendor hot-fixes, and vendor patches for applicability to deployed technologies • Monitor the process of creating, changing, or removing user access across all systems • Monitor the access control program. Ensure that all appropriate documentation pertaining to the recording of account creations, deletions, and permissions are correctly maintained and approved • responsible for the Cybersecurity and Business Continuity Training Programs Required Experience Required Qualifications, Skills and Knowledge • Bachelor's in computer science, Information Technology or related field• Master's degree a plus• CISSP / CISM certification preferable• Experience in application security, vulnerability management• Solid background in assuring high level of Information Security management and Business Continuity management in an organization• I.T./Info/Cyber Security risk management experience , including application risk classification and application control assessments• Knowledge of financial industry products and related IT platform, a plus Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!
Apr 28, 2024
Full time
CDAITO_ Information Security Assistant Manager Data: 8 apr 2024 Luogo: London, GB Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,000 branches and 7.2 million customers in 12 countries. Intesa Sanpaolo is also present in 25 countries in support of its corporate customers' cross-border business. It is looking for new qualify profiles who want to face demanding and challenging career path with the following requirements: Scope and Purpose Information Security Senior Assistant Manager operates in close cooperation with the local Information Security Officer (ISO) and with the Head Office teams to ensure the definition of the objectives for the Cybersecurity and Business Continuity Programs and monitors compliance with such objectives. Specific accountabilities of the Information Security Senior Assistant Manager in support of the local ISO: • Support for the oversight of the state of information security and cybersecurity and provide periodic reports (at least annually) on the state of information security to /Top management • Adopt, implement and update Cybersecurity policies, rules, processes and procedures in line with Head Office regulatory Framework • In reporting to the Top Management, considers to the extent applicable the confidentiality of Nonpublic Information and the integrity and security of Information Systems, the cybersecurity policies and procedures, the material cyber risks, the overall effectiveness of information security and cybersecurity program and possible material cybersecurity events involving the branch • Work strategically with Head Office to ensure that all aspects of information security and cybersecurity are properly monitored and that security projects and tasks are properly coordinated • Perform continuous monitoring of Information Security and Cybersecurity programs to ensure compliance with objectives, policies and procedures • Identify and evaluate changes in local regulations, as well as trends in the Information Security and Cybersecurity sector, such as new products, new attacks and new countermeasures for applicability inside the Branch environment • Ensure the local execution of Business Continuity activities, including periodical Business Impact Analysis, tests and reporting, in line with the Group model. • Work with information owners in business units to determine appropriate security objectives • Monitor network activity for malicious activity • Monitor and evaluates vulnerability reports, vendor hot-fixes, and vendor patches for applicability to deployed technologies • Monitor the process of creating, changing, or removing user access across all systems • Monitor the access control program. Ensure that all appropriate documentation pertaining to the recording of account creations, deletions, and permissions are correctly maintained and approved • responsible for the Cybersecurity and Business Continuity Training Programs Required Experience Required Qualifications, Skills and Knowledge • Bachelor's in computer science, Information Technology or related field• Master's degree a plus• CISSP / CISM certification preferable• Experience in application security, vulnerability management• Solid background in assuring high level of Information Security management and Business Continuity management in an organization• I.T./Info/Cyber Security risk management experience , including application risk classification and application control assessments• Knowledge of financial industry products and related IT platform, a plus Everyone is an asset for our Group and that person could be you! Check out our job opportunities, apply and join our team!
Our mission is simple to help the world Love Mondays. Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. We are current recruiting for experienced fixed-term contract Police Staff Investigators to support the capital's police force with the investigating offences within the Public Protection portfolio stationed at the following locations: AS - Brixton Police Station, SW9 7DD AW - Charing Cross Police Station, WC2N 4JP CE - Bethnal Green Police Station, E2 9NZ CN - Holborn Police Station, WC1N 3NR EA - Romford Police Station, RM1 3BJ NA - Edmonton Police Station, N9 0PW NE - Leyton Police Station, E11 1FE NW - Colindale Police Station, NW9 5TW SE - Bexleyheath Police Station, DA7 4QS SN - Bromley Police Station BR1 1ER & Windmill Road Custody Suite, CR0 2XP SW - Eagle House, Kingston, KT1 1HH WA - Acton Police Station, W3 9BH FIXED-TERM CONTRACTS - 2 YEARS (FULL-TIME & PART-TIME) Key tasks: Taking written statements and video recorded evidence from victims and witnesses of crime, this will involve gathering relevant information by interviewing the person. Assisting in the preparation and interviewing of suspects. Ensuring vulnerability is identified in persons involved in investigations and ensure the appropriate support is provided, including regular updates as to the ongoing progression of investigation. Work collaboratively with partner agencies, including Children and Adult's Social Care, health and education, as appropriate. Assisting in the gathering of evidence by reviewing and collating documentary evidence relating to the investigation, including third party material. Completing applications for examinations of digital media and forensic submissions. Preparing and presenting evidence for court proceedings in Magistrates and Crown Court. Using internal IT systems to research and maintain records regarding individuals and investigations. Carrying out further enquiries in relation to investigations at the request of the Supervising Officer(s). To work as required on the direction of the BCU Public Protection Superintendent or their delegate Skills and experience required to be successful: Ideally you will hold PIP 2 (Professionalising Investigation Programme). You will need to undergo OST / ELS training. An investigative background, to include experience of compiling files (preferably of an investigative nature) and previous experience in dealing with people (in particular, in interviewing techniques). Knowledge of criminal law and Police procedures. Intermediate IT skills, to include the use of Microsoft Office products. The ability to appraise, evaluate, collate and present information/evidence obtained, in order to ensure that all relevant information/evidence is at hand and is of a high standard. The ability to communicate effectively (commensurate with the grade and requirements of the post) with managers, members of staff (at all levels) and members of the public. Motivated and disciplined style working on own initiative to complete the task and as part of a team to achieve overall objectives. These roles pay £37,289 including London weighting plus benefits. Please apply now and join us in loving Mondays!
Apr 28, 2024
Full time
Our mission is simple to help the world Love Mondays. Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. We are current recruiting for experienced fixed-term contract Police Staff Investigators to support the capital's police force with the investigating offences within the Public Protection portfolio stationed at the following locations: AS - Brixton Police Station, SW9 7DD AW - Charing Cross Police Station, WC2N 4JP CE - Bethnal Green Police Station, E2 9NZ CN - Holborn Police Station, WC1N 3NR EA - Romford Police Station, RM1 3BJ NA - Edmonton Police Station, N9 0PW NE - Leyton Police Station, E11 1FE NW - Colindale Police Station, NW9 5TW SE - Bexleyheath Police Station, DA7 4QS SN - Bromley Police Station BR1 1ER & Windmill Road Custody Suite, CR0 2XP SW - Eagle House, Kingston, KT1 1HH WA - Acton Police Station, W3 9BH FIXED-TERM CONTRACTS - 2 YEARS (FULL-TIME & PART-TIME) Key tasks: Taking written statements and video recorded evidence from victims and witnesses of crime, this will involve gathering relevant information by interviewing the person. Assisting in the preparation and interviewing of suspects. Ensuring vulnerability is identified in persons involved in investigations and ensure the appropriate support is provided, including regular updates as to the ongoing progression of investigation. Work collaboratively with partner agencies, including Children and Adult's Social Care, health and education, as appropriate. Assisting in the gathering of evidence by reviewing and collating documentary evidence relating to the investigation, including third party material. Completing applications for examinations of digital media and forensic submissions. Preparing and presenting evidence for court proceedings in Magistrates and Crown Court. Using internal IT systems to research and maintain records regarding individuals and investigations. Carrying out further enquiries in relation to investigations at the request of the Supervising Officer(s). To work as required on the direction of the BCU Public Protection Superintendent or their delegate Skills and experience required to be successful: Ideally you will hold PIP 2 (Professionalising Investigation Programme). You will need to undergo OST / ELS training. An investigative background, to include experience of compiling files (preferably of an investigative nature) and previous experience in dealing with people (in particular, in interviewing techniques). Knowledge of criminal law and Police procedures. Intermediate IT skills, to include the use of Microsoft Office products. The ability to appraise, evaluate, collate and present information/evidence obtained, in order to ensure that all relevant information/evidence is at hand and is of a high standard. The ability to communicate effectively (commensurate with the grade and requirements of the post) with managers, members of staff (at all levels) and members of the public. Motivated and disciplined style working on own initiative to complete the task and as part of a team to achieve overall objectives. These roles pay £37,289 including London weighting plus benefits. Please apply now and join us in loving Mondays!
Working With Us As part of Harris, you will join a community of staff dedicated to transforming education in London. With regular progression opportunities and outstanding CPD for support staff, there will be a wealth of opportunities for you to grow your career, whether at Harris Academy Peckham, in one of our other 50 academies, or in our central team. Our aim is to help you achieve your ambitions more quickly. Why work at Harris Academy Peckham? A place where all flourish, all feel valued and where achievement is the key to success. An opportunity to join an ambitious academy at the heart of the local community, working with experienced and inspirational leaders towards an outstanding future. The combination of the traditional values of good manners, strong discipline and respect with excellent teaching. Generous Harris benefits package and excellent opportunities for personal and professional development. Main Areas of Responsibility The purpose of your role will be: The maintaining and collation of Academy data effectively and reliably To support to ensure we are always OFSTED ready at every point in the Academic year and that data presented is accurate To maintain the Academy MIS system for all aspects Academy data including student performance, curriculum, staffing and programme and group analysis The maintaining and collation of the behaviour management system, recording, and reporting to ensure that leaders have the data they need to support learning To support on all parental reporting, ensuring that reporting to parents is accurate and clear. Responsibilities include managing access and ensuring the security of all communication via paper and online reporting To support staff CPD on the effective use of the MIS with staff and aid & support staff as required To support with the accurate collation and return of school and school workforce censuses To a point of contact for the MIS and data for ALL staff in the Academy To support the Federation with all MIS/data software upgrades within the Academy The maintaining and collation of all data systems across the Academy, including seating plans and Power BI To support the creation of the whole school timetable To collate and maintain Academy data throughout the year for all areas for example attendance, academic, pastoral, behaviour To make changes to staff and student timetables and be the first point of contact for any ongoing TT issues throughout the year To process requests throughout the year and make changes to staff / student timetables What We are Looking For We would like to hear from you if you have: Extensive knowledge of Microsoft Office and related packages, including Microsoft Excel skills Excellent verbal and numeracy skills A strong commitment to continuing professional development including learning new skills and IT programmes Attention to detail, confident report compiling and documentation skills Experience of working to targets and deadlines Confidence in delivering training and dealing with stakeholders at all levels For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more aboutour benefitson our website.
Apr 27, 2024
Full time
Working With Us As part of Harris, you will join a community of staff dedicated to transforming education in London. With regular progression opportunities and outstanding CPD for support staff, there will be a wealth of opportunities for you to grow your career, whether at Harris Academy Peckham, in one of our other 50 academies, or in our central team. Our aim is to help you achieve your ambitions more quickly. Why work at Harris Academy Peckham? A place where all flourish, all feel valued and where achievement is the key to success. An opportunity to join an ambitious academy at the heart of the local community, working with experienced and inspirational leaders towards an outstanding future. The combination of the traditional values of good manners, strong discipline and respect with excellent teaching. Generous Harris benefits package and excellent opportunities for personal and professional development. Main Areas of Responsibility The purpose of your role will be: The maintaining and collation of Academy data effectively and reliably To support to ensure we are always OFSTED ready at every point in the Academic year and that data presented is accurate To maintain the Academy MIS system for all aspects Academy data including student performance, curriculum, staffing and programme and group analysis The maintaining and collation of the behaviour management system, recording, and reporting to ensure that leaders have the data they need to support learning To support on all parental reporting, ensuring that reporting to parents is accurate and clear. Responsibilities include managing access and ensuring the security of all communication via paper and online reporting To support staff CPD on the effective use of the MIS with staff and aid & support staff as required To support with the accurate collation and return of school and school workforce censuses To a point of contact for the MIS and data for ALL staff in the Academy To support the Federation with all MIS/data software upgrades within the Academy The maintaining and collation of all data systems across the Academy, including seating plans and Power BI To support the creation of the whole school timetable To collate and maintain Academy data throughout the year for all areas for example attendance, academic, pastoral, behaviour To make changes to staff and student timetables and be the first point of contact for any ongoing TT issues throughout the year To process requests throughout the year and make changes to staff / student timetables What We are Looking For We would like to hear from you if you have: Extensive knowledge of Microsoft Office and related packages, including Microsoft Excel skills Excellent verbal and numeracy skills A strong commitment to continuing professional development including learning new skills and IT programmes Attention to detail, confident report compiling and documentation skills Experience of working to targets and deadlines Confidence in delivering training and dealing with stakeholders at all levels For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more aboutour benefitson our website.
Opus People Solutions are seeking a Digital Projects Officer on a full time, permanent basis in Rugby. This is a chance for a step up and we welcome candidates from a technical background. Learning and development opportunities are available. This organisation is working on a hybrid basis and this is a chance to join a team that will allow you to work flexibly, giving you a better work life balance. As a Digital Transformation Officer, you will be responsible for the delivery of projects, systems training and development, procedural activities, along with the transition to business as usual functions. Day to day , you will: Support of Transformation, Business Analysis and Data Analysis teams (great exposure!) Undertaking some BA work Support delivery of solutions Proactively work with staff and digital champions Sound good? Now, the benefits : 24 days holiday + bank holidays (rising up to 32 with service). Generous pension contribution from employer. Learning and development opportunities (Prince 2 etc.) Payment of professional subscriptions. What are you waiting for? A pply today . (If your CV isn't up to date, don't worry too much, send what you have and we'll work from there.) Please note, each application will get a response.
Apr 27, 2024
Full time
Opus People Solutions are seeking a Digital Projects Officer on a full time, permanent basis in Rugby. This is a chance for a step up and we welcome candidates from a technical background. Learning and development opportunities are available. This organisation is working on a hybrid basis and this is a chance to join a team that will allow you to work flexibly, giving you a better work life balance. As a Digital Transformation Officer, you will be responsible for the delivery of projects, systems training and development, procedural activities, along with the transition to business as usual functions. Day to day , you will: Support of Transformation, Business Analysis and Data Analysis teams (great exposure!) Undertaking some BA work Support delivery of solutions Proactively work with staff and digital champions Sound good? Now, the benefits : 24 days holiday + bank holidays (rising up to 32 with service). Generous pension contribution from employer. Learning and development opportunities (Prince 2 etc.) Payment of professional subscriptions. What are you waiting for? A pply today . (If your CV isn't up to date, don't worry too much, send what you have and we'll work from there.) Please note, each application will get a response.
Following a recent restructure, our IT team are looking for a Cyber Security Officer. On a daily basis, you will be supporting the Head of IT Governance to create and deliver a Cyber Security Strategy and Information Security Management Plan to ensure the College Group has robust cyber security systems and processes in place. You will monitor global threats from organisations such as NCSC and Jisc, analyse them for impact to the college and report your findings, along with planning the work to retain certification in Cyber Essentials. You will manage Penetration testing via third parties and any remediation plans arising from these tests along with any relevant internal audits. There is a need for candidates to work with colleagues across all campuses. The post holder is not expected to be a technical expert on networks, systems or services but they will work with technical DevOps colleagues to identify and plan technical changes relating to security issues. Skills required are: report writing, planning, excellent written communication and problem solving. The ideal candidate will have a strong interest in cyber security and may be studying towards a Cyber Security qualification, which the college is happy to support. Learning services are critical to the success of this role. An in-depth knowledge of college systems is not required so long as the candidate has a can-do attitude and wants to develop in a fast-paced environment. This is a great opportunity for someone to take their cyber security skills and support the delivery of a new IT strategy for the college. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill. We have a free on site gym and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday. The closing date for applications is Sunday 28thApril 2024. WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.
Apr 26, 2024
Full time
Following a recent restructure, our IT team are looking for a Cyber Security Officer. On a daily basis, you will be supporting the Head of IT Governance to create and deliver a Cyber Security Strategy and Information Security Management Plan to ensure the College Group has robust cyber security systems and processes in place. You will monitor global threats from organisations such as NCSC and Jisc, analyse them for impact to the college and report your findings, along with planning the work to retain certification in Cyber Essentials. You will manage Penetration testing via third parties and any remediation plans arising from these tests along with any relevant internal audits. There is a need for candidates to work with colleagues across all campuses. The post holder is not expected to be a technical expert on networks, systems or services but they will work with technical DevOps colleagues to identify and plan technical changes relating to security issues. Skills required are: report writing, planning, excellent written communication and problem solving. The ideal candidate will have a strong interest in cyber security and may be studying towards a Cyber Security qualification, which the college is happy to support. Learning services are critical to the success of this role. An in-depth knowledge of college systems is not required so long as the candidate has a can-do attitude and wants to develop in a fast-paced environment. This is a great opportunity for someone to take their cyber security skills and support the delivery of a new IT strategy for the college. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill. We have a free on site gym and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday. The closing date for applications is Sunday 28thApril 2024. WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Apr 26, 2024
Full time
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 2nd line Service Desk Engineer. Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe. This role will involve working closely with Service Desk technicians to address complex issues across a wide array of technologies. The ideal candidate will have advanced technical skills, and a track record in a 2nd line engineer role. This MSP offer great career progression within their company. This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Regularly communicate to client end-users and their IT Officers progress towards resolution ensuring they are updated throughout the lifecycle of a ticket. Identify recurring IT issues affecting our clients where a permanent fix is required. Documenting useable technical and instructional guides and maintaining the IT Knowledge Management system Always provide excellent customer service and an excellent customer experience. Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes. Liaise with partners and third-party vendors to resolve customer issues. Supporting, mentoring, training and developing the team of 1st Line Analysts Keep yourself updated, and share with your colleagues, the latest technological and cyber-security advancements and changes to technologies used by our clients. Obtain Microsoft & other related technical certifications. Knowledge, Skills & Experience Required: Knowledge of and experience troubleshooting and supporting the following technologies: Windows Server (On-premise and Azure) Administration of Active Directory (On-premise and Azure), Group Policy, Office 365 and SharePoint Microsoft Exchange platform Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, V-Sphere) Backup & DR solutions Cyber-security technologies and issues (Incident response, EDR, MFA, AV) Citrix environments, both end user and core architecture (Virtual Desktops & Apps, Netscaler, Director, Studio) Strong networking knowledge (TCP/IP, DNS, DHCP, Active Directory, RDS, Group Policy, LAN, WAN, Wireless, Switches, Routers) Advanced skills in Windows OS, MAC OSX & Microsoft Office issues Experience in configuring and supporting mobile devices. The ability to configure, administer and support Windows and MAC devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player but with the capacity to be strongly self-motivated Ability to deal with difficult or demanding situations in a calm and professional manner UK driving license
Apr 26, 2024
Full time
Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 2nd line Service Desk Engineer. Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe. This role will involve working closely with Service Desk technicians to address complex issues across a wide array of technologies. The ideal candidate will have advanced technical skills, and a track record in a 2nd line engineer role. This MSP offer great career progression within their company. This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Regularly communicate to client end-users and their IT Officers progress towards resolution ensuring they are updated throughout the lifecycle of a ticket. Identify recurring IT issues affecting our clients where a permanent fix is required. Documenting useable technical and instructional guides and maintaining the IT Knowledge Management system Always provide excellent customer service and an excellent customer experience. Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes. Liaise with partners and third-party vendors to resolve customer issues. Supporting, mentoring, training and developing the team of 1st Line Analysts Keep yourself updated, and share with your colleagues, the latest technological and cyber-security advancements and changes to technologies used by our clients. Obtain Microsoft & other related technical certifications. Knowledge, Skills & Experience Required: Knowledge of and experience troubleshooting and supporting the following technologies: Windows Server (On-premise and Azure) Administration of Active Directory (On-premise and Azure), Group Policy, Office 365 and SharePoint Microsoft Exchange platform Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, V-Sphere) Backup & DR solutions Cyber-security technologies and issues (Incident response, EDR, MFA, AV) Citrix environments, both end user and core architecture (Virtual Desktops & Apps, Netscaler, Director, Studio) Strong networking knowledge (TCP/IP, DNS, DHCP, Active Directory, RDS, Group Policy, LAN, WAN, Wireless, Switches, Routers) Advanced skills in Windows OS, MAC OSX & Microsoft Office issues Experience in configuring and supporting mobile devices. The ability to configure, administer and support Windows and MAC devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player but with the capacity to be strongly self-motivated Ability to deal with difficult or demanding situations in a calm and professional manner UK driving license
Opus People Solutions are seeking a Digital Projects Officer on a full time, permanent basis in Rugby. This is a chance for a step up and we welcome candidates from a technical background. Learning and development opportunities are available. This organisation is working on a hybrid basis and this is a chance to join a team that will allow you to work flexibly, giving you a better work life balance. As a Digital Transformation Officer, you will be responsible for the delivery of projects, systems training and development, procedural activities, along with the transition to business as usual functions. Day to day , you will: Support of Transformation, Business Analysis and Data Analysis teams (great exposure!) Undertaking some BA work Support delivery of solutions Proactively work with staff and digital champions Sound good? Now, the benefits : 24 days holiday + bank holidays (rising up to 32 with service). Generous pension contribution from employer. Learning and development opportunities (Prince 2 etc.) Payment of professional subscriptions. What are you waiting for? A pply today . (If your CV isn't up to date, don't worry too much, send what you have and we'll work from there.) Please note, each application will get a response.
Apr 26, 2024
Full time
Opus People Solutions are seeking a Digital Projects Officer on a full time, permanent basis in Rugby. This is a chance for a step up and we welcome candidates from a technical background. Learning and development opportunities are available. This organisation is working on a hybrid basis and this is a chance to join a team that will allow you to work flexibly, giving you a better work life balance. As a Digital Transformation Officer, you will be responsible for the delivery of projects, systems training and development, procedural activities, along with the transition to business as usual functions. Day to day , you will: Support of Transformation, Business Analysis and Data Analysis teams (great exposure!) Undertaking some BA work Support delivery of solutions Proactively work with staff and digital champions Sound good? Now, the benefits : 24 days holiday + bank holidays (rising up to 32 with service). Generous pension contribution from employer. Learning and development opportunities (Prince 2 etc.) Payment of professional subscriptions. What are you waiting for? A pply today . (If your CV isn't up to date, don't worry too much, send what you have and we'll work from there.) Please note, each application will get a response.
Senior IT Support Officer Bradford/Hybrid 31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at numerous sites and offices. You will also be providing support or implement simple changes to local networking configurations or infrastructure. What you'll need to succeed Experience in a 2nd line ICT support role for an organisation utilising Microsoft technology for endpoints, including deployment and ongoing user support Microsoft 365 administration of Microsoft server environments, including MS server operating systems (2016 and 2019) and administration of Exchange and Active Directory Knowledge of basic networking principles and experience managing local area networks and secure corporate Wi-Fi networks Possess excellent verbal and written communication skills Having a driving licence is essential What you'll get in return This exciting position is paying up to 31,250 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 26, 2024
Full time
Senior IT Support Officer Bradford/Hybrid 31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at numerous sites and offices. You will also be providing support or implement simple changes to local networking configurations or infrastructure. What you'll need to succeed Experience in a 2nd line ICT support role for an organisation utilising Microsoft technology for endpoints, including deployment and ongoing user support Microsoft 365 administration of Microsoft server environments, including MS server operating systems (2016 and 2019) and administration of Exchange and Active Directory Knowledge of basic networking principles and experience managing local area networks and secure corporate Wi-Fi networks Possess excellent verbal and written communication skills Having a driving licence is essential What you'll get in return This exciting position is paying up to 31,250 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CIO, Chief Information Officer - Smart and Award winning IT/Technology company, soon to be leaders in their fields. South East England, CIO will be responsible for monitoring and adapting the technical environment to establish required security standards, in line with business requirements and customer expectation. This is a highly technical role working within the CISO function. As CIO, Chief Information Officer, you will be responsible for: Analysing security environments across the business to identify improvements and ensuring completion of improvement projects to an agreed timetable. Co-ordinating quarterly Infrastructure Reviews across the global estate by conducting assessments of the Platforms and Corporate systems. Composing reports which make recommendations to the CISO to minimise identified risks and obtain an agreed timetable for remediation. Working closely with the CISO and Quality Compliance Executive to provide assurance that policies and procedures for Information Security are effective and adhered to. Performing or supervising interal audits and using the results to proactively suggest updates to policies and procedures. Liasing with external security agencies. Keeping up to date with security trends, threats and control measures. Contributing to the Group Risk Register and carry out assigned actions to mitigate identified risks. Providing high quality IT Security guidance documentation and training to the internal technology teams (IT, Operations and Applications). Acting as a strategic and tactical partner in the operational and technical development of the Security Operations Centre. Ensuring relevant policies, processes and procedures are up to date and uploaded onto the Business Management System in accordance with internal processes. Providing training and awareness on policies, processes and procedures in line with the CISO. Taking responsibility for the information security aspects as input into the continued achievement of ISO27001, ISO 22301, ISO 9001, PCIDSS, and Cyber Essentials . Responsibility includes the implementation of recommendations, driving external and internal audit requirements/outputs through the Information Security area. Taking charge of monitoring security policies across CLIENT's global offices to ensure they are maintained. Working closely with the Compliance team to ensure information security requirements are available for external audits. As required, providing further support to the CISO with other projects and tasks. The successful candidate will demonstrate: Substantial experience in IT/Project Management within the Security sector. (5+ years) A Bachelor's degree in a relevant subject. Proven experience in a Senior Security role. The ability to manage and motivate others. Past experience working with confidential and sensitive material. Experience in CCaaS or cloud technology is desired. Excellent interpersonal, communication and organisational skills. Job Types: Permanent, Full-time CIO, Chief Information Officer
Apr 26, 2024
Full time
CIO, Chief Information Officer - Smart and Award winning IT/Technology company, soon to be leaders in their fields. South East England, CIO will be responsible for monitoring and adapting the technical environment to establish required security standards, in line with business requirements and customer expectation. This is a highly technical role working within the CISO function. As CIO, Chief Information Officer, you will be responsible for: Analysing security environments across the business to identify improvements and ensuring completion of improvement projects to an agreed timetable. Co-ordinating quarterly Infrastructure Reviews across the global estate by conducting assessments of the Platforms and Corporate systems. Composing reports which make recommendations to the CISO to minimise identified risks and obtain an agreed timetable for remediation. Working closely with the CISO and Quality Compliance Executive to provide assurance that policies and procedures for Information Security are effective and adhered to. Performing or supervising interal audits and using the results to proactively suggest updates to policies and procedures. Liasing with external security agencies. Keeping up to date with security trends, threats and control measures. Contributing to the Group Risk Register and carry out assigned actions to mitigate identified risks. Providing high quality IT Security guidance documentation and training to the internal technology teams (IT, Operations and Applications). Acting as a strategic and tactical partner in the operational and technical development of the Security Operations Centre. Ensuring relevant policies, processes and procedures are up to date and uploaded onto the Business Management System in accordance with internal processes. Providing training and awareness on policies, processes and procedures in line with the CISO. Taking responsibility for the information security aspects as input into the continued achievement of ISO27001, ISO 22301, ISO 9001, PCIDSS, and Cyber Essentials . Responsibility includes the implementation of recommendations, driving external and internal audit requirements/outputs through the Information Security area. Taking charge of monitoring security policies across CLIENT's global offices to ensure they are maintained. Working closely with the Compliance team to ensure information security requirements are available for external audits. As required, providing further support to the CISO with other projects and tasks. The successful candidate will demonstrate: Substantial experience in IT/Project Management within the Security sector. (5+ years) A Bachelor's degree in a relevant subject. Proven experience in a Senior Security role. The ability to manage and motivate others. Past experience working with confidential and sensitive material. Experience in CCaaS or cloud technology is desired. Excellent interpersonal, communication and organisational skills. Job Types: Permanent, Full-time CIO, Chief Information Officer
An exciting opportunity has emerged for a specialist Project Manager to join the housing services department at one of Adecco's key public sector clients. This is a full time (35 hours each week, Monday to Friday) temporary role initially for 4-5 months which may well lead to a permanent or long term Fixed Term Contract role, should the assignment go well. Based in our client's West London office for only two days each week, this role reports directly into the Head of Programme Management and the purpose of this role is to: Lead the projects to deliver a customer focussed housing management service and customer focussed leaseholder and home ownership service. Lead the delivery of the actions within the projects assigned to their role and work with the identified owners of the actions to ensure compliance against the agreed timescales. Provide regular updates on the project progress and the delivery of action plan and benefits associated with the project. Provide the project management support to the actions within the project and organise the stakeholder and staff. Lead negotiations with own and other service areas on the allocation of resources, systems and processes to implement and deliver the objectives of the project. Lead the identification of all associated risks and develop mitigations and actions plans to address risk and improve operational performance. Be responsible for co-ordinating communications and relationships with all key stakeholders, to implement the project. Contribute towards other service reviews as required by the Assistant Director Housing Management and the Head of Strategy and Performance. Be an active member of the housing directorate responsible for managing a portfolio of housing wide programmes and projects which deliver the statutory and non-statutory services to our residents Work in partnership with housing and all council departments to enable services to maximise HRA spend, deliver effective services to residents and customers and to meet the requirements of the consumer standards Provide leadership, planning and monitoring on housing programmes and projects, as allocated by the Head of Strategy and Performance, to ensure the delivery of Housings vision and objectives. Participate in the business and service planning process to ensure all projects are linked with the overall strategic direction of customer services and to recommend innovative approaches to service delivery in order encourage customers to access council services in the most cost-effective way. Input into the council's budget setting process and identify and manage projects which will contribute to achieving agreed savings targets. Build strong relationships, engage with and influence Members, external partners and council officers at all levels to promote the benefits of housing management projects and consumer standards Key deliverables include: staff changes, training and development, updated information for tenants, House Proud accreditation, improved collection and use of customer data. Our client is happy to consider applicants with strong project management experience from all backgrounds, but public sector/local government expertise would be highly desirable. Only applicants who feel they meet the above criteria (and can start on 1-2 weeks' notice maximum) need apply for this role.
Apr 26, 2024
Seasonal
An exciting opportunity has emerged for a specialist Project Manager to join the housing services department at one of Adecco's key public sector clients. This is a full time (35 hours each week, Monday to Friday) temporary role initially for 4-5 months which may well lead to a permanent or long term Fixed Term Contract role, should the assignment go well. Based in our client's West London office for only two days each week, this role reports directly into the Head of Programme Management and the purpose of this role is to: Lead the projects to deliver a customer focussed housing management service and customer focussed leaseholder and home ownership service. Lead the delivery of the actions within the projects assigned to their role and work with the identified owners of the actions to ensure compliance against the agreed timescales. Provide regular updates on the project progress and the delivery of action plan and benefits associated with the project. Provide the project management support to the actions within the project and organise the stakeholder and staff. Lead negotiations with own and other service areas on the allocation of resources, systems and processes to implement and deliver the objectives of the project. Lead the identification of all associated risks and develop mitigations and actions plans to address risk and improve operational performance. Be responsible for co-ordinating communications and relationships with all key stakeholders, to implement the project. Contribute towards other service reviews as required by the Assistant Director Housing Management and the Head of Strategy and Performance. Be an active member of the housing directorate responsible for managing a portfolio of housing wide programmes and projects which deliver the statutory and non-statutory services to our residents Work in partnership with housing and all council departments to enable services to maximise HRA spend, deliver effective services to residents and customers and to meet the requirements of the consumer standards Provide leadership, planning and monitoring on housing programmes and projects, as allocated by the Head of Strategy and Performance, to ensure the delivery of Housings vision and objectives. Participate in the business and service planning process to ensure all projects are linked with the overall strategic direction of customer services and to recommend innovative approaches to service delivery in order encourage customers to access council services in the most cost-effective way. Input into the council's budget setting process and identify and manage projects which will contribute to achieving agreed savings targets. Build strong relationships, engage with and influence Members, external partners and council officers at all levels to promote the benefits of housing management projects and consumer standards Key deliverables include: staff changes, training and development, updated information for tenants, House Proud accreditation, improved collection and use of customer data. Our client is happy to consider applicants with strong project management experience from all backgrounds, but public sector/local government expertise would be highly desirable. Only applicants who feel they meet the above criteria (and can start on 1-2 weeks' notice maximum) need apply for this role.
JAM Management Consultancy Ltd
Bracknell, Berkshire
CIO, Chief Information Officer - Smart and Award winning IT/Technology company, soon to be leaders in their fields. South East England, SaaS, Cloud, Security, CcaaS, UcaaS, AI, NLP, IoT, CIO will be responsible for monitoring and adapting the technical environment to establish required security standards, in line with business requirements and customer expectation. This is a highly technical role working within the CISO function. As CIO, Chief Information Officer, you will be responsible for: Analysing security environments across the business to identify improvements and ensuring completion of improvement projects to an agreed timetable. Co-ordinating quarterly Infrastructure Reviews across the global estate by conducting assessments of the Platforms and Corporate systems. Composing reports which make recommendations to the CISO to minimise identified risks and obtain an agreed timetable for remediation. Working closely with the CISO and Quality Compliance Executive to provide assurance that policies and procedures for Information Security are effective and adhered to. Performing or supervising interal audits and using the results to proactively suggest updates to policies and procedures. Liasing with external security agencies. Keeping up to date with security trends, threats and control measures. Contributing to the Group Risk Register and carry out assigned actions to mitigate identified risks. Providing high quality IT Security guidance documentation and training to the internal technology teams (IT, Operations and Applications). Acting as a strategic and tactical partner in the operational and technical development of the Security Operations Centre. Ensuring relevant policies, processes and procedures are up to date and uploaded onto the Business Management System in accordance with internal processes. Providing training and awareness on policies, processes and procedures in line with the CISO. Taking responsibility for the information security aspects as input into the continued achievement of ISO27001, ISO 22301, ISO 9001, PCIDSS, and Cyber Essentials . Responsibility includes the implementation of recommendations, driving external and internal audit requirements/outputs through the Information Security area. Taking charge of monitoring security policies across CLIENT's global offices to ensure they are maintained. Working closely with the Compliance team to ensure information security requirements are available for external audits. As required, providing further support to the CISO with other projects and tasks. The successful candidate will demonstrate: Substantial experience in IT/Project Management within the Security sector. (5+ years) A Bachelor's degree in a relevant subject. Proven experience in a Senior Security role. The ability to manage and motivate others. Past experience working with confidential and sensitive material. Experience in CCaaS or cloud technology is desired. Excellent interpersonal, communication and organisational skills. Job Types: Permanent, Full-time CIO, Chief Information Officer
Apr 26, 2024
Full time
CIO, Chief Information Officer - Smart and Award winning IT/Technology company, soon to be leaders in their fields. South East England, SaaS, Cloud, Security, CcaaS, UcaaS, AI, NLP, IoT, CIO will be responsible for monitoring and adapting the technical environment to establish required security standards, in line with business requirements and customer expectation. This is a highly technical role working within the CISO function. As CIO, Chief Information Officer, you will be responsible for: Analysing security environments across the business to identify improvements and ensuring completion of improvement projects to an agreed timetable. Co-ordinating quarterly Infrastructure Reviews across the global estate by conducting assessments of the Platforms and Corporate systems. Composing reports which make recommendations to the CISO to minimise identified risks and obtain an agreed timetable for remediation. Working closely with the CISO and Quality Compliance Executive to provide assurance that policies and procedures for Information Security are effective and adhered to. Performing or supervising interal audits and using the results to proactively suggest updates to policies and procedures. Liasing with external security agencies. Keeping up to date with security trends, threats and control measures. Contributing to the Group Risk Register and carry out assigned actions to mitigate identified risks. Providing high quality IT Security guidance documentation and training to the internal technology teams (IT, Operations and Applications). Acting as a strategic and tactical partner in the operational and technical development of the Security Operations Centre. Ensuring relevant policies, processes and procedures are up to date and uploaded onto the Business Management System in accordance with internal processes. Providing training and awareness on policies, processes and procedures in line with the CISO. Taking responsibility for the information security aspects as input into the continued achievement of ISO27001, ISO 22301, ISO 9001, PCIDSS, and Cyber Essentials . Responsibility includes the implementation of recommendations, driving external and internal audit requirements/outputs through the Information Security area. Taking charge of monitoring security policies across CLIENT's global offices to ensure they are maintained. Working closely with the Compliance team to ensure information security requirements are available for external audits. As required, providing further support to the CISO with other projects and tasks. The successful candidate will demonstrate: Substantial experience in IT/Project Management within the Security sector. (5+ years) A Bachelor's degree in a relevant subject. Proven experience in a Senior Security role. The ability to manage and motivate others. Past experience working with confidential and sensitive material. Experience in CCaaS or cloud technology is desired. Excellent interpersonal, communication and organisational skills. Job Types: Permanent, Full-time CIO, Chief Information Officer
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Apr 26, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
About the role Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player? We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you. You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships). The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team. Please note that we are a small team and so you'll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams. If you think you have the skills, qualities and drive to fulfil this role, but don't meet all of the specifications, or perhaps you've gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We're always interested to hear from talented individuals who can help drive the success of the team. We are also open to making the role part time (80%) for the right candidate. DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time. What can the Foundation offer you You will be part of an organisation that values you. As a smaller organisation, we value everyone's individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values. A positive and collaborative culture - we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing About the Cherie Blair Foundation for Women The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive. Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries. Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities. As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector. How to apply To apply, please download the job description and send us the following: Covering letter addressing relevant experience for the role (one A4 page max) We will not accept or consider applications submitted without a cover letter. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria Current CV (two A4 pages max) All applicants should have the legal right to work in the UK prior to applying. Please send your application, or any questions you might have by an email via the button below by Friday 17 May, 5pm BST. Interviews will be held on a rolling basis. The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position Please let us know if you have any access requirements that you would like us to be aware of during this process. For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it's with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available here: Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
Apr 26, 2024
Full time
About the role Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player? We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you. You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships). The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team. Please note that we are a small team and so you'll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams. If you think you have the skills, qualities and drive to fulfil this role, but don't meet all of the specifications, or perhaps you've gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We're always interested to hear from talented individuals who can help drive the success of the team. We are also open to making the role part time (80%) for the right candidate. DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time. What can the Foundation offer you You will be part of an organisation that values you. As a smaller organisation, we value everyone's individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values. A positive and collaborative culture - we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing About the Cherie Blair Foundation for Women The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive. Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries. Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities. As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector. How to apply To apply, please download the job description and send us the following: Covering letter addressing relevant experience for the role (one A4 page max) We will not accept or consider applications submitted without a cover letter. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria Current CV (two A4 pages max) All applicants should have the legal right to work in the UK prior to applying. Please send your application, or any questions you might have by an email via the button below by Friday 17 May, 5pm BST. Interviews will be held on a rolling basis. The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position Please let us know if you have any access requirements that you would like us to be aware of during this process. For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it's with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available here: Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview. Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
The Role: Data Protection Business Partner (Flexible location, UK wide) PIB Group is seeking a Data Protection Business Partner to join our team. Reporting directly to the Group Data Protection Manager, you will closely collaborate with various departments to ensure our data protection and compliance policies and procedures are current and effective.In this role, your responsibilities will encompass aiding in integration efforts, general management, and overseeing projects for all PIB Group businesses to ensure alignment with Group policy and adherence to data protection legislation, including the Data Protection Act 2018, UK and EU GDPR, and all other relevant statutes, regulations, and guidance. Please note that this role requires travel and an onsite presence as an integral part of its responsibilities. We are flexible on location but you must be able to work from one of our offices as required. Responsibilities: Assist in delivering projects as required to ensure the efficient and effective implementation of data protection, records management, and information security. Help maintain, revise, and implement policies and procedures to enable the Group to demonstrate compliance with its data protection requirements. Provide advice, guidance, and support for Champions and colleagues around the Group. Conduct periodic in-depth reviews of all PIB Group businesses in relation to their compliance with Group policies, data protection legislation, and regulator's guidance. Document findings and compile reports for Business leaders and PIB Senior Management, highlighting areas of non-compliance and areas of risk. Identify systems and sub-processors in use across the Group through reviews. Create process maps as part of the reviews and build a register of processing across the business. Offer advice and guidance on data protection and record management issues. Maintain the data breach, data incident, and subject access requests notifications, ensuring that all requests are undertaken in compliance with legislation. Help promote a culture of data protection compliance across all parts of the Group, displaying positive working relationships with relevant contacts. Ensure that all mandatory training related to data protection and information security is completed by all colleagues in your business. Stay up to date with changes to UK data protection regulations and ensure company compliance. Assist with other areas of data protection as required by the Group Data Protection Manager & Data Protection Officer. Experience: Essential: Ability to manage multiple workstreams concurrently and handle own workload. Proven track record of establishing and maintaining positive working relationships. Familiarity with GDPR and national data protection laws. Outstanding communication skills. Competency in Microsoft Office (Word, Excel, Outlook). Strong planning and organisational aptitude. Analytical acumen with attention to detail. Effective teamwork and Group collaboration. Experience gathering, organising, and analysing data from diverse sources. Proficiency in generating reports. Desirable: Prior experience in a data protection or compliance role. Exposure to review or audit functions. Familiarity with information security systems and insurance trading platforms. Understanding of data processing operations within the Insurance sector. Professional certifications in data protection or information security such as CIPP/E or CISSO are advantageous. Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 25, 2024
Full time
The Role: Data Protection Business Partner (Flexible location, UK wide) PIB Group is seeking a Data Protection Business Partner to join our team. Reporting directly to the Group Data Protection Manager, you will closely collaborate with various departments to ensure our data protection and compliance policies and procedures are current and effective.In this role, your responsibilities will encompass aiding in integration efforts, general management, and overseeing projects for all PIB Group businesses to ensure alignment with Group policy and adherence to data protection legislation, including the Data Protection Act 2018, UK and EU GDPR, and all other relevant statutes, regulations, and guidance. Please note that this role requires travel and an onsite presence as an integral part of its responsibilities. We are flexible on location but you must be able to work from one of our offices as required. Responsibilities: Assist in delivering projects as required to ensure the efficient and effective implementation of data protection, records management, and information security. Help maintain, revise, and implement policies and procedures to enable the Group to demonstrate compliance with its data protection requirements. Provide advice, guidance, and support for Champions and colleagues around the Group. Conduct periodic in-depth reviews of all PIB Group businesses in relation to their compliance with Group policies, data protection legislation, and regulator's guidance. Document findings and compile reports for Business leaders and PIB Senior Management, highlighting areas of non-compliance and areas of risk. Identify systems and sub-processors in use across the Group through reviews. Create process maps as part of the reviews and build a register of processing across the business. Offer advice and guidance on data protection and record management issues. Maintain the data breach, data incident, and subject access requests notifications, ensuring that all requests are undertaken in compliance with legislation. Help promote a culture of data protection compliance across all parts of the Group, displaying positive working relationships with relevant contacts. Ensure that all mandatory training related to data protection and information security is completed by all colleagues in your business. Stay up to date with changes to UK data protection regulations and ensure company compliance. Assist with other areas of data protection as required by the Group Data Protection Manager & Data Protection Officer. Experience: Essential: Ability to manage multiple workstreams concurrently and handle own workload. Proven track record of establishing and maintaining positive working relationships. Familiarity with GDPR and national data protection laws. Outstanding communication skills. Competency in Microsoft Office (Word, Excel, Outlook). Strong planning and organisational aptitude. Analytical acumen with attention to detail. Effective teamwork and Group collaboration. Experience gathering, organising, and analysing data from diverse sources. Proficiency in generating reports. Desirable: Prior experience in a data protection or compliance role. Exposure to review or audit functions. Familiarity with information security systems and insurance trading platforms. Understanding of data processing operations within the Insurance sector. Professional certifications in data protection or information security such as CIPP/E or CISSO are advantageous. Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Mercedes-Benz in the UK
Milton Keynes, Buckinghamshire
About Us Mercedes-Benz Vans provides world-class vans and services to customers across the UK. We keep the wheels turning for our people and businesses, driving opportunity and inspiring ideas with everything we do. We're ambitious, future-focused and committed to shaping the future of electric mobility with digital solutions that deliver best-in-class customer experience. Our passionate team is focused on championing inclusivity, respect and equal opportunities for all, because our backgrounds, beliefs, values and culture shape who we are, what we do and how we do it. From our fantastic colleagues to our trusted Dealer network - everyone who works for us, and with us, is helping to impact the future of transportation. It's an exciting time to be part of the team, so what are you waiting for? How you'll play your part As the Insight Business Partner you will be the key contact for performance tracking and steering on all aspects of new and digital sales. To be successful in this role you will need to be passionate about data as you will be responsible for the entire data suite and provide regular KPI reporting for new and digital vehicle sales, with the primary objective to enable the business to achieve their short, medium and long term strategic and operational objectives. You'll need excellent stakeholder management skills as you'll work closely with your colleagues in Sales to provide operational and strategic insight into key projects and initiatives, which will ultimately lead to their successful implementation. You'll use your experience of working with data to develop a data-driven decision making culture through the utilisation of Power BI and automation tools to create efficiencies and develop new reporting concepts. Your primary objective in this role will be to enable business transformation by way of making insight readily available and accessible to all. To be successful in this role, you must be numerate with a high level of accuracy and attention to detail. IT skills must be of high level and you should have the ability to adapt to variety of systems, as well as have experience of working with BI tools such as Tableau or Power BI. What's in it for you As well as the opportunity to work in a dynamic and friendly environment, with a hard working team and inclusive culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach - achieving a great balance between remote and office working. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Vans you'll find a passionate team of people. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
Apr 25, 2024
Full time
About Us Mercedes-Benz Vans provides world-class vans and services to customers across the UK. We keep the wheels turning for our people and businesses, driving opportunity and inspiring ideas with everything we do. We're ambitious, future-focused and committed to shaping the future of electric mobility with digital solutions that deliver best-in-class customer experience. Our passionate team is focused on championing inclusivity, respect and equal opportunities for all, because our backgrounds, beliefs, values and culture shape who we are, what we do and how we do it. From our fantastic colleagues to our trusted Dealer network - everyone who works for us, and with us, is helping to impact the future of transportation. It's an exciting time to be part of the team, so what are you waiting for? How you'll play your part As the Insight Business Partner you will be the key contact for performance tracking and steering on all aspects of new and digital sales. To be successful in this role you will need to be passionate about data as you will be responsible for the entire data suite and provide regular KPI reporting for new and digital vehicle sales, with the primary objective to enable the business to achieve their short, medium and long term strategic and operational objectives. You'll need excellent stakeholder management skills as you'll work closely with your colleagues in Sales to provide operational and strategic insight into key projects and initiatives, which will ultimately lead to their successful implementation. You'll use your experience of working with data to develop a data-driven decision making culture through the utilisation of Power BI and automation tools to create efficiencies and develop new reporting concepts. Your primary objective in this role will be to enable business transformation by way of making insight readily available and accessible to all. To be successful in this role, you must be numerate with a high level of accuracy and attention to detail. IT skills must be of high level and you should have the ability to adapt to variety of systems, as well as have experience of working with BI tools such as Tableau or Power BI. What's in it for you As well as the opportunity to work in a dynamic and friendly environment, with a hard working team and inclusive culture, we'll offer you a competitive salary and discretionary bonus structure. We also hope you'll love our products as much as we do, with access to our colleague car schemes. On top of that, you'll be able to join our pension scheme and you'll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach - achieving a great balance between remote and office working. We're here to support you - we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We'll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz Vans you'll find a passionate team of people. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What's next? Once you click apply, we'll take you through to the Mercedes-Benz Group careers portal - this is our parent company site, so don't worry, you're in safe hands. Here, you'll find a short application form to complete. Please be assured that we're here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We're also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo - you'll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek 'job alerts' once you are registered in Taleo and it's possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes-Benz UK Data Protection Officer at the following address: Mercedes-Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or .
Data Governance Co-ordinator Salary: £27.84 Per Hour Umbrella. Full Time (36 hours per week) Job purpose: To ensure that Housing Management complies with all Data Protection legislation, including the General Data Protection Regulation (GDPR) To act as Housing Management's Subject Matter Expert on Data Protection, GDPR, the Freedom of Information (FOI) Act 2000 and the Environmental Information Regulations 2004 To act as Housing Management's point of contact for the Royal Borough of Kensington & Chelsea's (RBKC) Information Management Team, Westminster City Council partners and the Data Protection Officer in relation to Data Protection, Subject Access (SAR) and Freedom of Information (FOI) requests To act as Housing Management's point of contact for Police and Public Inquiry requests for information, ensuring these are complied with accurately, fully and in a timely manner in line with the agreed Memorandum of Understanding between the Kensington and Chelsea Tenant Management Organisation (KCTMO) and RBKC To act as the lead for data management practices and compliance within the Housing Management, working closely with the relevant teams Duties: Continuously monitor the gaps between existing systems and processes and the latest Data Protection legislation and best practice. Lead on the implementation of the solutions agreed to address any gaps, keeping the remediation plans under constant review Lead on/support the development of systems, policies, procedures and general guidance on data management by Housing Management Develop, implement and maintain a Housing Management data governance framework, including risk-based systems of control, effective record keeping and information systems Oversee that requests for information on behalf of Housing Management i.e. from Data Subjects, the Police, the Public Inquiry, the Data Protection Officer and Information Commissioner's Office (ICO), ensuring they are processed within the specified timescales and accurate records are maintained Maintain a register of all personal information processing activities within Housing Management (Information Asset Register), including 3rd parties working on its behalf, to include the types of records kept, how the information is stored and the record keeping systems in use Maintain a register of all Data Protection incidents within Housing Management, any remedial recommendations and actions required as a result and monitor the Action Plan to ensure implementation and mitigation of risks Work with the relevant service areas to ensure that Data Protection impact assessments are completed at the right stage of all project initialisations i.e. when considering a major system or policy/process change Provide comprehensive reports on Data Protection compliance, training and awareness as required i.e. the Housing Management Team (HMT), the Housing & Property Scrutiny Committee Provide support to Housing Management colleagues by co-ordinating and managing responses to Freedom of Information (FOI) requests, Subject Access requests (SAR) and any requests for personal information under the Data Protection Act/GDPR Advise HMT and Housing Management of changes in Data Protection legislation and regulatory requirements, and work with the Policy Officers to ensure the policies and procedures are regularly kept under review and updated to reflect changes Service/support Housing Management's Data Group to ensure ongoing oversight of all privacy requirements We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on or via email
Apr 24, 2024
Full time
Data Governance Co-ordinator Salary: £27.84 Per Hour Umbrella. Full Time (36 hours per week) Job purpose: To ensure that Housing Management complies with all Data Protection legislation, including the General Data Protection Regulation (GDPR) To act as Housing Management's Subject Matter Expert on Data Protection, GDPR, the Freedom of Information (FOI) Act 2000 and the Environmental Information Regulations 2004 To act as Housing Management's point of contact for the Royal Borough of Kensington & Chelsea's (RBKC) Information Management Team, Westminster City Council partners and the Data Protection Officer in relation to Data Protection, Subject Access (SAR) and Freedom of Information (FOI) requests To act as Housing Management's point of contact for Police and Public Inquiry requests for information, ensuring these are complied with accurately, fully and in a timely manner in line with the agreed Memorandum of Understanding between the Kensington and Chelsea Tenant Management Organisation (KCTMO) and RBKC To act as the lead for data management practices and compliance within the Housing Management, working closely with the relevant teams Duties: Continuously monitor the gaps between existing systems and processes and the latest Data Protection legislation and best practice. Lead on the implementation of the solutions agreed to address any gaps, keeping the remediation plans under constant review Lead on/support the development of systems, policies, procedures and general guidance on data management by Housing Management Develop, implement and maintain a Housing Management data governance framework, including risk-based systems of control, effective record keeping and information systems Oversee that requests for information on behalf of Housing Management i.e. from Data Subjects, the Police, the Public Inquiry, the Data Protection Officer and Information Commissioner's Office (ICO), ensuring they are processed within the specified timescales and accurate records are maintained Maintain a register of all personal information processing activities within Housing Management (Information Asset Register), including 3rd parties working on its behalf, to include the types of records kept, how the information is stored and the record keeping systems in use Maintain a register of all Data Protection incidents within Housing Management, any remedial recommendations and actions required as a result and monitor the Action Plan to ensure implementation and mitigation of risks Work with the relevant service areas to ensure that Data Protection impact assessments are completed at the right stage of all project initialisations i.e. when considering a major system or policy/process change Provide comprehensive reports on Data Protection compliance, training and awareness as required i.e. the Housing Management Team (HMT), the Housing & Property Scrutiny Committee Provide support to Housing Management colleagues by co-ordinating and managing responses to Freedom of Information (FOI) requests, Subject Access requests (SAR) and any requests for personal information under the Data Protection Act/GDPR Advise HMT and Housing Management of changes in Data Protection legislation and regulatory requirements, and work with the Policy Officers to ensure the policies and procedures are regularly kept under review and updated to reflect changes Service/support Housing Management's Data Group to ensure ongoing oversight of all privacy requirements We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on or via email
Digital Officer at withYOU Hours: 21 hours per week (over 3 days) Salary: £32,046.34 pro rata Contract: 12 months fixed term withYOU We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services. Why work with us? We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes: 6% employer pension contribution Death in benefit cover (2 times salary) Enhanced Sick Pay Fully funded qualifications Career development and progression opportunities Role of the Digital Officer Technology is recognised as an essential tool to enable withYOU to deliver quality Social Care Services successfully. The role of the Digital Officer is important. Firstly, to ensure that technology is accessible and is running smoothly and efficiently on a day-to-day basis. Secondly to help the organisation fully leverage technical solutions to their full ability whether new or legacy. The post holder will be assigned a base office but is expected to travel to other locations where required. It is essential that the postholder is proactive, approachable and is able to engage effectively across our services and at different levels of the organisation. Responsibilities of the Digital Officer Supporting the Head of Digital to deliver withYOU s Technical/Digital Strategy. Work with external IT Service Partners to ensure systems achieve operational, security and performance service level agreements. Working on-site where needed and supporting resolution of technical problems as quickly as possible. Where required set up and maintain PC s, Laptops, Mobile Phones and other various hardware devices in line with withYOU s standard device configuration and warranty agreements. Maintain the IT device inventory ensuring clear visibility of warranty information. Providing and supporting both new and legacy technologies, such as Microsoft 365, that enable staff to collaborate and communicate across the public sector and beyond. Participate in the investigation of new and innovative technologies to deliver improvements, savings, and efficiencies. Delivery of small to large scale solutions for services. System administration for core withYOU applications including but not limited to our time and attendance application, mobile phone administration and care management system. Help to establish a Digital Champions framework within the organisation to support the organisation to become more digitally capable. Joint Working Develop and maintain relationships with staff internally to ensure that IT systems operate in line with the organisation s operational requirements. Attend Digital Champion workgroups. Represent withYOU externally, as required. Contribute to task groups where appropriate. Liaise with IT Service providers, as appropriate. Equality, Diversity and Inclusion Represent and protect diversity through valuing everyone s contribution, by integrating diversity into all that you do and promoting its core values. Self-Management Deliver the vision and values of withYOU. Use own initiative to manage time effectively, keeping all work up-to-date and prioritising adequately. Able to work on a hybrid basis typically spending a minimum of 3 days a week at the base office, or an office hub. While assigned to a base office there will be a need to travel to other withYOU locations depending on assigned work. Create an image of cooperation, respect and goodwill in every aspect of your work. Recognise that you are accountable and responsible at all times in your role. Record information as required and adhere to withYOU policies, procedures, guidelines and protocols. Adhere to withYOU and Service specific procedures, guidelines, and protocols. Be aware of current Health and Safety policies. Undertake such additional duties, as directed by their line manager or other staff if appropriate, as would reasonably be expected of someone at this grade. These duties may be undertaken at the post holder s principal place of work, or at any other relevant office. This job description is not an exhaustive list of tasks. Please note: It is withYOU s policy to encourage the personal development of staff. with YOU will support staff in line with the requirements of the job and the responsibilities of the organisation. All staff will attend statutorily required training and have access to training appropriate to the requirements of the role and their personal development. Person Specification Education and/or Professional Qualifications Essential IT based qualification Knowledge of Microsoft 365 Knowledge of Window 10 and Windows 11 Able to do basic diagnosis on IT devices/systems Desirable One year of working experience in an IT Support role Experience of Microsoft Power Tools Experience & Skills Essential Able to demonstrate a natural enthusiasm for technology. Able to communicate technical solutions without the use of excessive technical jargon. Analytical skills able to successfully diagnose technical issues. Capable of interpreting when to fix and when and to escalate. Able to work independently as well as part of a team. Excellent presentation and communication skills. Desirable Experience working within a social care organisation. Please click apply and you will be taken to a page where you can download our application form.
Apr 24, 2024
Full time
Digital Officer at withYOU Hours: 21 hours per week (over 3 days) Salary: £32,046.34 pro rata Contract: 12 months fixed term withYOU We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult homelessness and Older People services. Why work with us? We have the following benefits to help attract and retain the best talent, ensuring we provide high quality care to those we support, this includes: 6% employer pension contribution Death in benefit cover (2 times salary) Enhanced Sick Pay Fully funded qualifications Career development and progression opportunities Role of the Digital Officer Technology is recognised as an essential tool to enable withYOU to deliver quality Social Care Services successfully. The role of the Digital Officer is important. Firstly, to ensure that technology is accessible and is running smoothly and efficiently on a day-to-day basis. Secondly to help the organisation fully leverage technical solutions to their full ability whether new or legacy. The post holder will be assigned a base office but is expected to travel to other locations where required. It is essential that the postholder is proactive, approachable and is able to engage effectively across our services and at different levels of the organisation. Responsibilities of the Digital Officer Supporting the Head of Digital to deliver withYOU s Technical/Digital Strategy. Work with external IT Service Partners to ensure systems achieve operational, security and performance service level agreements. Working on-site where needed and supporting resolution of technical problems as quickly as possible. Where required set up and maintain PC s, Laptops, Mobile Phones and other various hardware devices in line with withYOU s standard device configuration and warranty agreements. Maintain the IT device inventory ensuring clear visibility of warranty information. Providing and supporting both new and legacy technologies, such as Microsoft 365, that enable staff to collaborate and communicate across the public sector and beyond. Participate in the investigation of new and innovative technologies to deliver improvements, savings, and efficiencies. Delivery of small to large scale solutions for services. System administration for core withYOU applications including but not limited to our time and attendance application, mobile phone administration and care management system. Help to establish a Digital Champions framework within the organisation to support the organisation to become more digitally capable. Joint Working Develop and maintain relationships with staff internally to ensure that IT systems operate in line with the organisation s operational requirements. Attend Digital Champion workgroups. Represent withYOU externally, as required. Contribute to task groups where appropriate. Liaise with IT Service providers, as appropriate. Equality, Diversity and Inclusion Represent and protect diversity through valuing everyone s contribution, by integrating diversity into all that you do and promoting its core values. Self-Management Deliver the vision and values of withYOU. Use own initiative to manage time effectively, keeping all work up-to-date and prioritising adequately. Able to work on a hybrid basis typically spending a minimum of 3 days a week at the base office, or an office hub. While assigned to a base office there will be a need to travel to other withYOU locations depending on assigned work. Create an image of cooperation, respect and goodwill in every aspect of your work. Recognise that you are accountable and responsible at all times in your role. Record information as required and adhere to withYOU policies, procedures, guidelines and protocols. Adhere to withYOU and Service specific procedures, guidelines, and protocols. Be aware of current Health and Safety policies. Undertake such additional duties, as directed by their line manager or other staff if appropriate, as would reasonably be expected of someone at this grade. These duties may be undertaken at the post holder s principal place of work, or at any other relevant office. This job description is not an exhaustive list of tasks. Please note: It is withYOU s policy to encourage the personal development of staff. with YOU will support staff in line with the requirements of the job and the responsibilities of the organisation. All staff will attend statutorily required training and have access to training appropriate to the requirements of the role and their personal development. Person Specification Education and/or Professional Qualifications Essential IT based qualification Knowledge of Microsoft 365 Knowledge of Window 10 and Windows 11 Able to do basic diagnosis on IT devices/systems Desirable One year of working experience in an IT Support role Experience of Microsoft Power Tools Experience & Skills Essential Able to demonstrate a natural enthusiasm for technology. Able to communicate technical solutions without the use of excessive technical jargon. Analytical skills able to successfully diagnose technical issues. Capable of interpreting when to fix and when and to escalate. Able to work independently as well as part of a team. Excellent presentation and communication skills. Desirable Experience working within a social care organisation. Please click apply and you will be taken to a page where you can download our application form.
Venesky-Brown's client, a public sector organisation in Lochgilphead, is currently looking to recruit a Systems Administrator for an initial 5 month contract with potential to extend on a rate of c. £200/day Inside IR35. This role will be fully remote. Responsibilities: - To support the Development Officer (deputising as required) to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring our systems support the team to deliver an effective, high quality and professional service to the organisation. Assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. - Assist with the systems element of management information reporting, planning and developing appropriately to ensure relevant, accurate high quality information can be generated. - Assist with planning the implementation of new working practices and systems to ensure appropriate set up of configuration parameters and user access rights, that effective usage procedures are developed, and that training and testing requirements can be met at appropriate stages, while allowing operational requirements to continue to be met as well. - Assist with planning to ensure the smooth implementation of any changes to the organisation's HR and OD systems - Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights. - Using systems analysis and programming techniques to support the maintenance and enhancement of HR and OD systems - Coordinate and Liaise with relevant staff to test new releases of software, and manage availability of the test system to meet requirements for training and testing. - Assist with set up of integration requirements and testing for integration with HR & OD Systems as required. - Ensure all interfaces to other systems operate with integrity on a day to day basis, reconciling as required between the systems. - Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the organisation's IT Service Desk as appropriate. - Develop specifications for HR & OD Systems functionality for development by other suppliers as appropriate. - Participate in meetings with other users of HR & OD Systems. - Participate in internal and external working groups as appropriate. - Acting as project assistant for change projects involving HR and OD systems - Developing and implementing communications plans to support change projects - Develop and implement testing programmes to support systems development projects - Delivering and developing training and guidance materials to support change projects in relation to systems development - Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on HR & OD Systems, training both in procedures and in system usage. - Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner. Assist users with the development of reports. - Work with the Senior Admin Officer/Admin Officers to develop reporting and regular management information in a user friendly format supporting the development and maintenance of catalogues for reporting - Assist the Development Officer to manage relevant budgets by ensuring that any expenditure is appropriate, within allocated budget limits at all times and that accurate financial records are maintained. - Assist with tracking of business process benefits. - Develop and maintain information on the Corporate Performance Management System (Pyramid). - Ensure targets are recorded and reported in relation to key performance indicators for internal and external reporting. Essential skills: - Experience in a similar role - ideally experienced with iTrent HR & Payroll software (or similar) If you would like to hear more about this opportunity please get in touch.
Apr 24, 2024
Contractor
Venesky-Brown's client, a public sector organisation in Lochgilphead, is currently looking to recruit a Systems Administrator for an initial 5 month contract with potential to extend on a rate of c. £200/day Inside IR35. This role will be fully remote. Responsibilities: - To support the Development Officer (deputising as required) to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring our systems support the team to deliver an effective, high quality and professional service to the organisation. Assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. - Assist with the systems element of management information reporting, planning and developing appropriately to ensure relevant, accurate high quality information can be generated. - Assist with planning the implementation of new working practices and systems to ensure appropriate set up of configuration parameters and user access rights, that effective usage procedures are developed, and that training and testing requirements can be met at appropriate stages, while allowing operational requirements to continue to be met as well. - Assist with planning to ensure the smooth implementation of any changes to the organisation's HR and OD systems - Configure and maintain usage of relevant modules, setting up and maintaining configuration parameters and user access rights. - Using systems analysis and programming techniques to support the maintenance and enhancement of HR and OD systems - Coordinate and Liaise with relevant staff to test new releases of software, and manage availability of the test system to meet requirements for training and testing. - Assist with set up of integration requirements and testing for integration with HR & OD Systems as required. - Ensure all interfaces to other systems operate with integrity on a day to day basis, reconciling as required between the systems. - Resolve faults if possible and refer any that cannot be resolved to the suppliers and/or the organisation's IT Service Desk as appropriate. - Develop specifications for HR & OD Systems functionality for development by other suppliers as appropriate. - Participate in meetings with other users of HR & OD Systems. - Participate in internal and external working groups as appropriate. - Acting as project assistant for change projects involving HR and OD systems - Developing and implementing communications plans to support change projects - Develop and implement testing programmes to support systems development projects - Delivering and developing training and guidance materials to support change projects in relation to systems development - Co-ordinate training delivery from consultants and develop skills to subsequently train directly and to train staff to act as trainers on HR & OD Systems, training both in procedures and in system usage. - Act as a first point of contact for all internal users and develop systems to communicate with users in an effective manner. Assist users with the development of reports. - Work with the Senior Admin Officer/Admin Officers to develop reporting and regular management information in a user friendly format supporting the development and maintenance of catalogues for reporting - Assist the Development Officer to manage relevant budgets by ensuring that any expenditure is appropriate, within allocated budget limits at all times and that accurate financial records are maintained. - Assist with tracking of business process benefits. - Develop and maintain information on the Corporate Performance Management System (Pyramid). - Ensure targets are recorded and reported in relation to key performance indicators for internal and external reporting. Essential skills: - Experience in a similar role - ideally experienced with iTrent HR & Payroll software (or similar) If you would like to hear more about this opportunity please get in touch.