Senior Network Support Engineer Our client, a highly respected and specialist IT and telecoms provider are seeking an experienced Senior Network Support Engineer to join their Managed Networks function. This function provides 2nd/3rd line technical support for all customers that have subscribed to the clients Managed Network product range. The role specifically involves specialist support for networking technologies and the ideal candidate will hold proven experience within networking technologies. Key elements of the role include: To assist in the delivery of effective, timely and high-quality services and technical support to customers, network services and internal management systems. Provide technical support and assistance where required to meet agreed customer expectations, and assist in the operation and assurance of all Managed Network products and services in line with agreed KPI's & SLA's Engage with and support other Customer Technology Services teams in the delivery, operation and support of Customer Solutions & Services in relation to all Managed Network products and services. Work closely with both the Network and Operational leads to identify individual development opportunities, mentoring & coaching as necessary and creating a highly efficient, engaged, and motivated team Preferred experience/skills: Experience with Cisco Routers/Switches Implementing and configuring routing protocols (EIGRP/OSPF/BGP) This is a exciting opportunity to join a company with a reputation for consistently delivering high quality products and services who value their team and support and encourage development and progression Relocation packages are available Attractive salary and incredible benefits including flexible working
Apr 29, 2024
Full time
Senior Network Support Engineer Our client, a highly respected and specialist IT and telecoms provider are seeking an experienced Senior Network Support Engineer to join their Managed Networks function. This function provides 2nd/3rd line technical support for all customers that have subscribed to the clients Managed Network product range. The role specifically involves specialist support for networking technologies and the ideal candidate will hold proven experience within networking technologies. Key elements of the role include: To assist in the delivery of effective, timely and high-quality services and technical support to customers, network services and internal management systems. Provide technical support and assistance where required to meet agreed customer expectations, and assist in the operation and assurance of all Managed Network products and services in line with agreed KPI's & SLA's Engage with and support other Customer Technology Services teams in the delivery, operation and support of Customer Solutions & Services in relation to all Managed Network products and services. Work closely with both the Network and Operational leads to identify individual development opportunities, mentoring & coaching as necessary and creating a highly efficient, engaged, and motivated team Preferred experience/skills: Experience with Cisco Routers/Switches Implementing and configuring routing protocols (EIGRP/OSPF/BGP) This is a exciting opportunity to join a company with a reputation for consistently delivering high quality products and services who value their team and support and encourage development and progression Relocation packages are available Attractive salary and incredible benefits including flexible working
Job Title: Infrastructure Engineer Location: City of London, EC1 Salary: £60,000 per annum Are you a skilled Infrastructure Engineer seeking an opportunity to contribute to the heartbeat of the financial technology sector in the heart of London? We are actively seeking a talented individual to join an esteemed fintech company as an Infrastructure Engineer. About Us: As a leading fintech firm at the forefront of revolutionizing financial services in the digital age. Situated in the bustling City of London, our company prides itself on innovation, cutting-edge technology, and a dynamic work environment. Position Overview: As an Infrastructure Engineer, you will play a pivotal role in maintaining and optimizing our company's critical infrastructure. You will have the exciting opportunity to work with cutting-edge technologies, ensuring the reliability, security, and scalability of our systems. Key Responsibilities: Designing, implementing, and managing robust infrastructure solutions. Monitoring system performance and swiftly resolving any issues that arise. Expertly managing virtualized environments, such as VMware and Hyper-V. Configuring and maintaining network equipment, including routers, switches, and firewalls. Implementing and upholding stringent security measures to safeguard our systems and data. Collaborating closely with cross-functional teams to integrate new technologies seamlessly. Providing technical support and guidance to colleagues and end-users. Thoroughly documenting infrastructure configurations, processes, and procedures. Requirements: Proven track record in a similar role as an Infrastructure Engineer for 5+ years. Advanced proficiency in networking protocols and technologies. Extensive experience with virtualization technologies, such as VMware and Hyper-V. In-depth understanding of security best practices and protocols. Exceptional problem-solving skills and meticulous attention to detail. Strong communication and interpersonal abilities. Benefits: Competitive salary of £60,000 per annum. Hybrid Working: 2/3 split Generous holiday allowance of 28 days + 8 days bank holiday. Exciting opportunities for career advancement and professional development. Vibrant and collaborative work environment in the heart of the City of London. Flexible working hours. Comprehensive health and wellness benefits. If you are a motivated Infrastructure Engineer eager to make a significant impact in the fintech industry while enjoying the vibrant atmosphere of London's financial district, we want to hear from you! How to Apply: To apply for this position, please submit your resume/CV and I'll be in touch immediately to discuss the details with you further.
Apr 29, 2024
Full time
Job Title: Infrastructure Engineer Location: City of London, EC1 Salary: £60,000 per annum Are you a skilled Infrastructure Engineer seeking an opportunity to contribute to the heartbeat of the financial technology sector in the heart of London? We are actively seeking a talented individual to join an esteemed fintech company as an Infrastructure Engineer. About Us: As a leading fintech firm at the forefront of revolutionizing financial services in the digital age. Situated in the bustling City of London, our company prides itself on innovation, cutting-edge technology, and a dynamic work environment. Position Overview: As an Infrastructure Engineer, you will play a pivotal role in maintaining and optimizing our company's critical infrastructure. You will have the exciting opportunity to work with cutting-edge technologies, ensuring the reliability, security, and scalability of our systems. Key Responsibilities: Designing, implementing, and managing robust infrastructure solutions. Monitoring system performance and swiftly resolving any issues that arise. Expertly managing virtualized environments, such as VMware and Hyper-V. Configuring and maintaining network equipment, including routers, switches, and firewalls. Implementing and upholding stringent security measures to safeguard our systems and data. Collaborating closely with cross-functional teams to integrate new technologies seamlessly. Providing technical support and guidance to colleagues and end-users. Thoroughly documenting infrastructure configurations, processes, and procedures. Requirements: Proven track record in a similar role as an Infrastructure Engineer for 5+ years. Advanced proficiency in networking protocols and technologies. Extensive experience with virtualization technologies, such as VMware and Hyper-V. In-depth understanding of security best practices and protocols. Exceptional problem-solving skills and meticulous attention to detail. Strong communication and interpersonal abilities. Benefits: Competitive salary of £60,000 per annum. Hybrid Working: 2/3 split Generous holiday allowance of 28 days + 8 days bank holiday. Exciting opportunities for career advancement and professional development. Vibrant and collaborative work environment in the heart of the City of London. Flexible working hours. Comprehensive health and wellness benefits. If you are a motivated Infrastructure Engineer eager to make a significant impact in the fintech industry while enjoying the vibrant atmosphere of London's financial district, we want to hear from you! How to Apply: To apply for this position, please submit your resume/CV and I'll be in touch immediately to discuss the details with you further.
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Application Support Engineer on a highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills / qualifications: Windows Server experience Active SC clearance Active Directory including Group Policy Configuration Management and Monitoring experience Experience supporting networks including switches, firewalls and routers Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan Hours: Mon - Fri Mon - Thurs (every other week) If the Application Support role is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below.
Apr 29, 2024
Full time
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Application Support Engineer on a highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills / qualifications: Windows Server experience Active SC clearance Active Directory including Group Policy Configuration Management and Monitoring experience Experience supporting networks including switches, firewalls and routers Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan Hours: Mon - Fri Mon - Thurs (every other week) If the Application Support role is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below.
Infrastructure Engineer - 45k - 50k - Hybrid (Cirencester) We are seeking an experienced Infrastructure Engineer to join a well-established and growing business based in Cirencester. You will be working with a growing IT team, supporting the Head of IT with projects as well as being the key escalation point for junior members of the team. You will be responsible for third line support, and working across their Networks, Servers, and Desktop Infrastructure. Key responsibilities of the successful infrastructure engineer: Ensuring the sucessful day to day running of the IT infrastructure. Working with the IT Manager to design, develop and implement planned project. Maintaing firewalls and other secruity mechanisms Offering support and mentorship to junior members of the IT team. Offer reactive and proactive support to all IT users. Skills/ Qualifications: Excellent skills with Windows Server strong skills in Microsoft technologies: Exchange/ Online, Active Directory, O365 (SharePoint, Intune, Teams) Strong experience of virtualisation technologies (VMware/ Hyper-V) Strong network understanding with Switches, Routers, Firewalls Demonstrable experience in end-to-end delivery of IT projects Strong experience of virtualisation technologies (VMware/ Hyper-V) Any experience with Azure is a bonus. If you are interested in this role or looking for something similar, please contact Alex MacDermott directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 29, 2024
Full time
Infrastructure Engineer - 45k - 50k - Hybrid (Cirencester) We are seeking an experienced Infrastructure Engineer to join a well-established and growing business based in Cirencester. You will be working with a growing IT team, supporting the Head of IT with projects as well as being the key escalation point for junior members of the team. You will be responsible for third line support, and working across their Networks, Servers, and Desktop Infrastructure. Key responsibilities of the successful infrastructure engineer: Ensuring the sucessful day to day running of the IT infrastructure. Working with the IT Manager to design, develop and implement planned project. Maintaing firewalls and other secruity mechanisms Offering support and mentorship to junior members of the IT team. Offer reactive and proactive support to all IT users. Skills/ Qualifications: Excellent skills with Windows Server strong skills in Microsoft technologies: Exchange/ Online, Active Directory, O365 (SharePoint, Intune, Teams) Strong experience of virtualisation technologies (VMware/ Hyper-V) Strong network understanding with Switches, Routers, Firewalls Demonstrable experience in end-to-end delivery of IT projects Strong experience of virtualisation technologies (VMware/ Hyper-V) Any experience with Azure is a bonus. If you are interested in this role or looking for something similar, please contact Alex MacDermott directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
2nd Line Service Desk Engineer Edinburgh/Onsite 25,000 - 35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server Networking (Routers/Switches) Hyper-V and/or VMWare Hardware support Benefits: 28 days paid annual leave Paid for certifications Company pension Cycle-to-work scheme Sick pay Life insurance Casual dress code If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
2nd Line Service Desk Engineer Edinburgh/Onsite 25,000 - 35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server Networking (Routers/Switches) Hyper-V and/or VMWare Hardware support Benefits: 28 days paid annual leave Paid for certifications Company pension Cycle-to-work scheme Sick pay Life insurance Casual dress code If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Salary 25,000 - 30,000 GBP per year Requirements: - Good communication skills Good knowledge of IT/ support desk issues Adaptable Good team player Responsibilities: - The day-to-day involves things like: Windows server knowledge and experience, virtual servers, virtual machines. Knowledge of Synology NAS devices and VPNs. Office 365, SharePoint, OneDrive, Teams, and other Microsoft technologies. Google G Suite, Google Drive. Dropbox for Business. Network knowledge, firewalls, routers, patch panels and, switches, network cabling. Set up workstations with computers and necessary peripheral devices (routers, printers, etc). Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide training and guidance to users on how to operate new software and computer equipment. Organise and schedule upgrades and maintenance without deterring other client employees from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) But that's just the most superficial element of this role. The idea is that this is a demanding and fulfilling job for the right person, and if that's you then you will be rewarded with fantastic career development as the company continues to grow. Technologies: - ICT - Microsoft 365 - Office 365 - Windows More: Why would you want to be part of the clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Maybe we should talk? You're the sort of ambitious person who loves the idea of being part of a dynamic team in a fast-growing business. You want the opportunity to be trusted by the people you work for the chance to use your brain (you're the sort of person who thinks first, thinks fast, then acts smart). You love the fact that, as a part of a well-respected and expanding company, you're joining something that is already brilliant and you know that with your skills, your personality, and your experience you can make it even better. Working as part of an outsourced IT solutions company you know that you are, in effect, the first-line response for clients. Basically - you are their IT department. If that sounds like you, you're probably exactly the person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of your comfort zone, and welcome challenge and growth. In short, you're a high achiever and we are a team of high achievers. We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the clyk team, then the people you'll spend the most time with will drive you to excel. All the usual benefits apply: Competitive starting salary Uncapped bonus and commission (the boss does not care if you earn more than him; in fact he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!) 22 days of holiday plus bank holidays (30 days total) Cycle-to-work scheme Tailored discount benefits platform Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
Apr 29, 2024
Full time
Salary 25,000 - 30,000 GBP per year Requirements: - Good communication skills Good knowledge of IT/ support desk issues Adaptable Good team player Responsibilities: - The day-to-day involves things like: Windows server knowledge and experience, virtual servers, virtual machines. Knowledge of Synology NAS devices and VPNs. Office 365, SharePoint, OneDrive, Teams, and other Microsoft technologies. Google G Suite, Google Drive. Dropbox for Business. Network knowledge, firewalls, routers, patch panels and, switches, network cabling. Set up workstations with computers and necessary peripheral devices (routers, printers, etc). Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide training and guidance to users on how to operate new software and computer equipment. Organise and schedule upgrades and maintenance without deterring other client employees from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) But that's just the most superficial element of this role. The idea is that this is a demanding and fulfilling job for the right person, and if that's you then you will be rewarded with fantastic career development as the company continues to grow. Technologies: - ICT - Microsoft 365 - Office 365 - Windows More: Why would you want to be part of the clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Maybe we should talk? You're the sort of ambitious person who loves the idea of being part of a dynamic team in a fast-growing business. You want the opportunity to be trusted by the people you work for the chance to use your brain (you're the sort of person who thinks first, thinks fast, then acts smart). You love the fact that, as a part of a well-respected and expanding company, you're joining something that is already brilliant and you know that with your skills, your personality, and your experience you can make it even better. Working as part of an outsourced IT solutions company you know that you are, in effect, the first-line response for clients. Basically - you are their IT department. If that sounds like you, you're probably exactly the person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of your comfort zone, and welcome challenge and growth. In short, you're a high achiever and we are a team of high achievers. We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the clyk team, then the people you'll spend the most time with will drive you to excel. All the usual benefits apply: Competitive starting salary Uncapped bonus and commission (the boss does not care if you earn more than him; in fact he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!) 22 days of holiday plus bank holidays (30 days total) Cycle-to-work scheme Tailored discount benefits platform Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture / Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & servers running Microsoft Server workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control workstation and server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, switches, firewalls routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments. JBRP1_UKTJ
Apr 28, 2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture / Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & servers running Microsoft Server workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control workstation and server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, switches, firewalls routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments. JBRP1_UKTJ
NES Fircroft are currently recruiting for an I&C Application Engineer for our client, who are a world-renowned power technology company. I&C Engineer / Application Engineer Location: St. Neots Contract position Must have: Control and instrumentation biased engineer with 5-10 years experience (Senior Engineer level) working in a production and/or project engineering environment Good understanding of industrial processes, ideally oil and gas / petrochemical with ability to read and understand P&IDs Good understanding of industrial hazards and process safety / layers of protection principles Good technical writing ability, able to convert technical requirements into design specifications of high quality using MS Word and Excel Good communication skills, professional manner when working with colleagues and customers Strong team player, able to work independently and support junior team members when required Should have: Experience with modification / configuration, testing and commissioning of DCS/SCADA/PLC equipment (hardware and software) Experience programming control application software using IEC 61131 languages as well as HMIs Experience working with industrial fieldbus technologies (e.g. Profibus) Experience programming serial interfaces using Modbus protocol Desirable: Experience with ABB System 800xA and AC800M / AC800M HI hardware and software maintenance and/or configuration Good understanding of Function Safety standards (IEC 61508 /61511), certification (FSEng) and/or project experience working with Safety Instrumented Systems (SIS) Good understanding of OT Cyber Security requirements (IEC 62443) Experience with modification / configuration of industrial ethernet networks, including switches, routers and/or firewalls Experience with modification / configuration of Windows operating systems for OT environments (Workgroup or Windows Active Directory) JBRP1_UKTJ
Apr 28, 2024
Full time
NES Fircroft are currently recruiting for an I&C Application Engineer for our client, who are a world-renowned power technology company. I&C Engineer / Application Engineer Location: St. Neots Contract position Must have: Control and instrumentation biased engineer with 5-10 years experience (Senior Engineer level) working in a production and/or project engineering environment Good understanding of industrial processes, ideally oil and gas / petrochemical with ability to read and understand P&IDs Good understanding of industrial hazards and process safety / layers of protection principles Good technical writing ability, able to convert technical requirements into design specifications of high quality using MS Word and Excel Good communication skills, professional manner when working with colleagues and customers Strong team player, able to work independently and support junior team members when required Should have: Experience with modification / configuration, testing and commissioning of DCS/SCADA/PLC equipment (hardware and software) Experience programming control application software using IEC 61131 languages as well as HMIs Experience working with industrial fieldbus technologies (e.g. Profibus) Experience programming serial interfaces using Modbus protocol Desirable: Experience with ABB System 800xA and AC800M / AC800M HI hardware and software maintenance and/or configuration Good understanding of Function Safety standards (IEC 61508 /61511), certification (FSEng) and/or project experience working with Safety Instrumented Systems (SIS) Good understanding of OT Cyber Security requirements (IEC 62443) Experience with modification / configuration of industrial ethernet networks, including switches, routers and/or firewalls Experience with modification / configuration of Windows operating systems for OT environments (Workgroup or Windows Active Directory) JBRP1_UKTJ
IT Security Infrastructure Manager - East Grinstead Hybrid working - Salary - Upto £75,000 IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organization. Key responsibilities, Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required. Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
Apr 27, 2024
Full time
IT Security Infrastructure Manager - East Grinstead Hybrid working - Salary - Upto £75,000 IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organization. Key responsibilities, Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required. Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
CISCO Network Engineer / CCNA - Manchester / Hybrid Key words - CISCO, Network Engineer, Network Support, Fortinet, BTWAN, SDWAN Up to 60K Salary + Hybrid Working Are you a seasoned Network Engineer ready for an exciting new opportunity? Look no further! We're on the hunt for a talented individual to join our client's dynamic network team. About the Role : As a key member of their team, you'll collaborate closely with the network engineers to support network projects across their UK wide sites. Your main focus? Diving deep into Fortinet and Cisco routing and switching technologies, bringing your expertise to the table. Requirements: Strong grasp of Fortinet and Cisco technologies CCNA or CCNP certified Minimum 3 years of proven experience in deploying networking and security solutions Skills in Fortinet firewalls, Cisco switches and routers, and Meraki devices Proficiency in maintenance and firmware upgrades Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols General Tasks: Designing and implementing new solutions Enhancing network resilience Configuring, implementing, and supporting firewalls, routing, switching, and wireless setups Providing 3rd line support for complex incidents Monitoring network performance Investigating network faults Producing network support documentation Establishing and enforcing network security policies Providing remote support for on-site engineers Managing IP addressing and capacity Perks & Benefits: Competitive salary and hybrid working options Opportunities for career growth Dynamic and collaborative work environment Supportive team culture For further details and to apply please get in touch with Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 27, 2024
Full time
CISCO Network Engineer / CCNA - Manchester / Hybrid Key words - CISCO, Network Engineer, Network Support, Fortinet, BTWAN, SDWAN Up to 60K Salary + Hybrid Working Are you a seasoned Network Engineer ready for an exciting new opportunity? Look no further! We're on the hunt for a talented individual to join our client's dynamic network team. About the Role : As a key member of their team, you'll collaborate closely with the network engineers to support network projects across their UK wide sites. Your main focus? Diving deep into Fortinet and Cisco routing and switching technologies, bringing your expertise to the table. Requirements: Strong grasp of Fortinet and Cisco technologies CCNA or CCNP certified Minimum 3 years of proven experience in deploying networking and security solutions Skills in Fortinet firewalls, Cisco switches and routers, and Meraki devices Proficiency in maintenance and firmware upgrades Knowledge of Infrastructure Security, network management tools, MPLS, SD-WAN, VPN, and routing protocols General Tasks: Designing and implementing new solutions Enhancing network resilience Configuring, implementing, and supporting firewalls, routing, switching, and wireless setups Providing 3rd line support for complex incidents Monitoring network performance Investigating network faults Producing network support documentation Establishing and enforcing network security policies Providing remote support for on-site engineers Managing IP addressing and capacity Perks & Benefits: Competitive salary and hybrid working options Opportunities for career growth Dynamic and collaborative work environment Supportive team culture For further details and to apply please get in touch with Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
3rd Line IT Support Engineer - Chobham - £50,000 + Great Opportunity! Role : 3rd Line IT Support Engineer Location : Chobham Salary : £40,000 - £50,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team , you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, Azure and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career!Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: Pension scheme Paid Certifications Free Parking Essential Skills: Windows Server 2022 Virtualisation Office 365 / Azure Networking - Firewalls/Routers/Switches Backup Experience MDM Intune Cisco Requirements: 5+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at owen . on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 27, 2024
Full time
3rd Line IT Support Engineer - Chobham - £50,000 + Great Opportunity! Role : 3rd Line IT Support Engineer Location : Chobham Salary : £40,000 - £50,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rd Line IT Support Engineer to join their growing IT team , you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, Azure and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career!Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: Pension scheme Paid Certifications Free Parking Essential Skills: Windows Server 2022 Virtualisation Office 365 / Azure Networking - Firewalls/Routers/Switches Backup Experience MDM Intune Cisco Requirements: 5+ years of current MSP experience as a 3rd Line Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at owen . on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line Support Engineer Location: Rochester Due to the client's Rural location access to your own transport is essentialSalary: £39,000 annually, plus a comprehensive benefits packageWorking Hours: 7am to 5pm, Monday through Friday Are you keen to work in IT support career in a warehousing and distribution environment? Looking to make a impact by resolving technical issues and enhancing IT operations? Would an internal IT Support role appeal? Where you can take full ownership, shaping the future of our IT operations? We are looking for an experienced 2nd Line Support Engineer to join this internal team. We are not just looking for someone with the right skills; we are looking for a team member who is enthusiastic about driving IT excellence across our site. If you have a proven track record in IT support within dynamic environments like warehousing, distribution, or manufacturing, and are passionate about leveraging technology to solve problems, you might be the perfect fit for our team. Key Responsibilities: Mentoring the 1st line technician and aiding their professional development. Resolve IT issues promptly, coordinating with our MSP Partner for complex challenges. Manage technical support for hardware issues for both onsite and remote employees. Procurement and management of new hardware, maintaining system performance and security. Assist with the management and maintenance of the company's network infrastructure, including routers, switches, firewalls, and other networking devices. Whilst ensuring our network is fully optimised. Assist in IT projects from concept to completion, ensuring successful implementation of new technologies. Collaborate across departments to understand and support their IT needs effectively. Maintain an inventory of IT equipment, software, and licences. Out Of Hours cover will be required as part of the role. Essential Skills and Experience: Experience as a 2nd Line Engineer, ideally within warehousing, distribution, or manufacturing settings. High energy and enthusiasm for providing support across a large, technologically diverse site. Proficiency in supporting label printers and a strong grasp of computer hardware, software, and networking principles. Familiarity with Azure / Cloud hosting and Microsoft licensing. Understanding of network topology, with skills in network cabling termination and installation. Experience with WatchGuard, Ubiquiti, Aruba solutions is advantageous. Excellent problem-solving and troubleshooting abilities, with a knack for quick and effective issue resolution. Strong communication and interpersonal skills, capable of demystifying technical concepts for non-technical stakeholders. Build & maintain strong relationships with staff, MSP & ERP providers. A continuous desire to learn and improve your technical knowledge and skills. What We Offer: A competitive salary of £39,000, reflecting your experience and skill set. A benefits package that includes holiday allowance, potential bonuses, overtime opportunities and: Free apples and pears Free on-site parking Annual Bonus Fortnightly pay
Apr 27, 2024
Full time
2nd Line Support Engineer Location: Rochester Due to the client's Rural location access to your own transport is essentialSalary: £39,000 annually, plus a comprehensive benefits packageWorking Hours: 7am to 5pm, Monday through Friday Are you keen to work in IT support career in a warehousing and distribution environment? Looking to make a impact by resolving technical issues and enhancing IT operations? Would an internal IT Support role appeal? Where you can take full ownership, shaping the future of our IT operations? We are looking for an experienced 2nd Line Support Engineer to join this internal team. We are not just looking for someone with the right skills; we are looking for a team member who is enthusiastic about driving IT excellence across our site. If you have a proven track record in IT support within dynamic environments like warehousing, distribution, or manufacturing, and are passionate about leveraging technology to solve problems, you might be the perfect fit for our team. Key Responsibilities: Mentoring the 1st line technician and aiding their professional development. Resolve IT issues promptly, coordinating with our MSP Partner for complex challenges. Manage technical support for hardware issues for both onsite and remote employees. Procurement and management of new hardware, maintaining system performance and security. Assist with the management and maintenance of the company's network infrastructure, including routers, switches, firewalls, and other networking devices. Whilst ensuring our network is fully optimised. Assist in IT projects from concept to completion, ensuring successful implementation of new technologies. Collaborate across departments to understand and support their IT needs effectively. Maintain an inventory of IT equipment, software, and licences. Out Of Hours cover will be required as part of the role. Essential Skills and Experience: Experience as a 2nd Line Engineer, ideally within warehousing, distribution, or manufacturing settings. High energy and enthusiasm for providing support across a large, technologically diverse site. Proficiency in supporting label printers and a strong grasp of computer hardware, software, and networking principles. Familiarity with Azure / Cloud hosting and Microsoft licensing. Understanding of network topology, with skills in network cabling termination and installation. Experience with WatchGuard, Ubiquiti, Aruba solutions is advantageous. Excellent problem-solving and troubleshooting abilities, with a knack for quick and effective issue resolution. Strong communication and interpersonal skills, capable of demystifying technical concepts for non-technical stakeholders. Build & maintain strong relationships with staff, MSP & ERP providers. A continuous desire to learn and improve your technical knowledge and skills. What We Offer: A competitive salary of £39,000, reflecting your experience and skill set. A benefits package that includes holiday allowance, potential bonuses, overtime opportunities and: Free apples and pears Free on-site parking Annual Bonus Fortnightly pay
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 26, 2024
Full time
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000 Applause IT are looking for an Infrastructure Engineer for an Educational Organisation based in Warwick. This role will be integral to a well-organized internal technical team tasked with implementing, maintaining, and enhancing the IT Infrastructure environment within the company. It involves working with diverse technologies across multiple platforms, including Microsoft and Azure cloud-based systems. The ideal Infrastructure Engineer will have used: Intune Azure/MS Entra AD MS Cloud Portals (Defender Purview) Exchange Online Desireable: Network Switches, Routers & Firewalls Power Automate Barracuda Backup. Email Security This role is excellent for somebody who already has proven experience in an IT infrastructure position. As part of the interview, you will need to complete an enhanced barring service check (DBS) before any official offer is made. Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000
Apr 26, 2024
Full time
Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000 Applause IT are looking for an Infrastructure Engineer for an Educational Organisation based in Warwick. This role will be integral to a well-organized internal technical team tasked with implementing, maintaining, and enhancing the IT Infrastructure environment within the company. It involves working with diverse technologies across multiple platforms, including Microsoft and Azure cloud-based systems. The ideal Infrastructure Engineer will have used: Intune Azure/MS Entra AD MS Cloud Portals (Defender Purview) Exchange Online Desireable: Network Switches, Routers & Firewalls Power Automate Barracuda Backup. Email Security This role is excellent for somebody who already has proven experience in an IT infrastructure position. As part of the interview, you will need to complete an enhanced barring service check (DBS) before any official offer is made. Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Security EngineerLocation:LondonHRS Consultant:Alex Colbeck Contact Details: +We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business.KEY DUTIES AND RESPONSIBILITIES:Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows:1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection.2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels.3. To further develop and mature the IT Security Team.4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems.ROLE REQUIREMENTS:To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history:1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial2. Proven hands on experience working within the IT security space is desirable.3. A working knowledge and practical experience with any of the following areas will be a bonus:Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches)Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , CyberHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Apr 26, 2024
Full time
IT Security EngineerLocation:LondonHRS Consultant:Alex Colbeck Contact Details: +We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business.KEY DUTIES AND RESPONSIBILITIES:Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows:1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection.2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels.3. To further develop and mature the IT Security Team.4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems.ROLE REQUIREMENTS:To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history:1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial2. Proven hands on experience working within the IT security space is desirable.3. A working knowledge and practical experience with any of the following areas will be a bonus:Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches)Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , CyberHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Senior Network Engineer - Inside IR35 Contract£450 - £540 per day inside IR35 3 days a week on siteJob Details:To take a leading role in the Design, Build, and Deploy Cisco ACI migration. To provide consultancy and operational support to all areas of the business.Key Responsibilities:- Strong Cisco ACI Experience and involvement with previous Brownfield migrations- Design, build, deploy experience for Cisco Data centre technologies- Strong understanding of network protocols and technologies including: MPLS, BGP, OSPF, IPSEC, PVST, LCP- Create and maintain accurate, clear and comprehensive network documentation.- Install and commission network infrastructure platforms including switches, routers, firewalls and load balancers.- Assist in the recommendation of new network equipment to meet project requirements- Work closely with other areas of the business to provide appropriate solutions and specialist support/advice for projects and variation orders as required- Take responsibility for customer project deliverables- Mentor and assist with the development of less experienced team members.- Provide 3rd line support, including out-of-hours support in critical incidents and participate in on-call support.- Perform other related duties as negotiated to meet the ongoing needs of the organization.- Ensure application availability, performance, scalability and security throughout their networks by using traffic management, delivery and acceleration techniques in conjunction with WAN optimisation caching and quality of service methods.- Monitor and report on network health using management tools including Solarwinds Network Performance ManagerQualifications and Experience:Desirable:Current Cisco Certified Network Professional qualification or a recognised equivalentCurrent full driving license and own car for travelling to and from data centres and their sites.Foundation in ITILUniversity degree in a numerate subject (e.g. Computer Science, maths or engineering).Skills and Experience:- Extensive and proven commercial experience in designing, Installing, commissioning and supporting large complex multi-site voice and data LAN and WAN network solutions based predominantly on Cisco products.- An in-depth understanding of network infrastructure design and best practice principles including routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols.- MPLS, Secure and resilient routing solutions, Unified communications, Load balancing and traffic management, Quality of Service (QOS), Wireless and Mobile communications.- Experience of implementing and supporting remote access and legacy dialup technologies- An in-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services.- Excellent troubleshooting and problem diagnosis skills developed from experience- Experience of FCOE solutions- Experience of Storage Area Network implementation- An understanding of the principles of Datacentre Management.- Unix/Linux knowledgePlatform Technology Exposure:Essential:Cisco Branch and Edge RoutersCisco Datacentre, SAN fabric and Campus LAN Switches, including Nexus 5-7KCisco Adaptive security and IDP appliancesF5 Local and Global load-balancersJuniper (JUNOS) FirewallsWeb Application or Next generation firewalls (Barracuda, Palo alto or similar)Ethernet, MPLS, DSL, Leased lines, ISDNDHCP, Dynamic DNS/BIND, SNMPv3, ACS, Radius/TACACS+,Fibre networks deployment and standardsCisco-Works LMS, Solarwinds Orion (or similar), Netflow collection and analysis. Probes, packet sniffers, cable analysersDesirable:Web Filtering (Websense)
Apr 26, 2024
Full time
Senior Network Engineer - Inside IR35 Contract£450 - £540 per day inside IR35 3 days a week on siteJob Details:To take a leading role in the Design, Build, and Deploy Cisco ACI migration. To provide consultancy and operational support to all areas of the business.Key Responsibilities:- Strong Cisco ACI Experience and involvement with previous Brownfield migrations- Design, build, deploy experience for Cisco Data centre technologies- Strong understanding of network protocols and technologies including: MPLS, BGP, OSPF, IPSEC, PVST, LCP- Create and maintain accurate, clear and comprehensive network documentation.- Install and commission network infrastructure platforms including switches, routers, firewalls and load balancers.- Assist in the recommendation of new network equipment to meet project requirements- Work closely with other areas of the business to provide appropriate solutions and specialist support/advice for projects and variation orders as required- Take responsibility for customer project deliverables- Mentor and assist with the development of less experienced team members.- Provide 3rd line support, including out-of-hours support in critical incidents and participate in on-call support.- Perform other related duties as negotiated to meet the ongoing needs of the organization.- Ensure application availability, performance, scalability and security throughout their networks by using traffic management, delivery and acceleration techniques in conjunction with WAN optimisation caching and quality of service methods.- Monitor and report on network health using management tools including Solarwinds Network Performance ManagerQualifications and Experience:Desirable:Current Cisco Certified Network Professional qualification or a recognised equivalentCurrent full driving license and own car for travelling to and from data centres and their sites.Foundation in ITILUniversity degree in a numerate subject (e.g. Computer Science, maths or engineering).Skills and Experience:- Extensive and proven commercial experience in designing, Installing, commissioning and supporting large complex multi-site voice and data LAN and WAN network solutions based predominantly on Cisco products.- An in-depth understanding of network infrastructure design and best practice principles including routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols.- MPLS, Secure and resilient routing solutions, Unified communications, Load balancing and traffic management, Quality of Service (QOS), Wireless and Mobile communications.- Experience of implementing and supporting remote access and legacy dialup technologies- An in-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services.- Excellent troubleshooting and problem diagnosis skills developed from experience- Experience of FCOE solutions- Experience of Storage Area Network implementation- An understanding of the principles of Datacentre Management.- Unix/Linux knowledgePlatform Technology Exposure:Essential:Cisco Branch and Edge RoutersCisco Datacentre, SAN fabric and Campus LAN Switches, including Nexus 5-7KCisco Adaptive security and IDP appliancesF5 Local and Global load-balancersJuniper (JUNOS) FirewallsWeb Application or Next generation firewalls (Barracuda, Palo alto or similar)Ethernet, MPLS, DSL, Leased lines, ISDNDHCP, Dynamic DNS/BIND, SNMPv3, ACS, Radius/TACACS+,Fibre networks deployment and standardsCisco-Works LMS, Solarwinds Orion (or similar), Netflow collection and analysis. Probes, packet sniffers, cable analysersDesirable:Web Filtering (Websense)
Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 2nd line Service Desk Engineer. Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe. This role will involve working closely with Service Desk technicians to address complex issues across a wide array of technologies. The ideal candidate will have advanced technical skills, and a track record in a 2nd line engineer role. This MSP offer great career progression within their company. This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Regularly communicate to client end-users and their IT Officers progress towards resolution ensuring they are updated throughout the lifecycle of a ticket. Identify recurring IT issues affecting our clients where a permanent fix is required. Documenting useable technical and instructional guides and maintaining the IT Knowledge Management system Always provide excellent customer service and an excellent customer experience. Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes. Liaise with partners and third-party vendors to resolve customer issues. Supporting, mentoring, training and developing the team of 1st Line Analysts Keep yourself updated, and share with your colleagues, the latest technological and cyber-security advancements and changes to technologies used by our clients. Obtain Microsoft & other related technical certifications. Knowledge, Skills & Experience Required: Knowledge of and experience troubleshooting and supporting the following technologies: Windows Server (On-premise and Azure) Administration of Active Directory (On-premise and Azure), Group Policy, Office 365 and SharePoint Microsoft Exchange platform Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, V-Sphere) Backup & DR solutions Cyber-security technologies and issues (Incident response, EDR, MFA, AV) Citrix environments, both end user and core architecture (Virtual Desktops & Apps, Netscaler, Director, Studio) Strong networking knowledge (TCP/IP, DNS, DHCP, Active Directory, RDS, Group Policy, LAN, WAN, Wireless, Switches, Routers) Advanced skills in Windows OS, MAC OSX & Microsoft Office issues Experience in configuring and supporting mobile devices. The ability to configure, administer and support Windows and MAC devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player but with the capacity to be strongly self-motivated Ability to deal with difficult or demanding situations in a calm and professional manner UK driving license
Apr 26, 2024
Full time
Position: 2nd Line Service Desk Engineer - Hybrid Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 2nd line Service Desk Engineer. Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the globe. This role will involve working closely with Service Desk technicians to address complex issues across a wide array of technologies. The ideal candidate will have advanced technical skills, and a track record in a 2nd line engineer role. This MSP offer great career progression within their company. This role requires an individual who can: Diagnose and resolve 2nd line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face technical support by attending pre-scheduled client site visits. Accurately classify and prioritise tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Regularly communicate to client end-users and their IT Officers progress towards resolution ensuring they are updated throughout the lifecycle of a ticket. Identify recurring IT issues affecting our clients where a permanent fix is required. Documenting useable technical and instructional guides and maintaining the IT Knowledge Management system Always provide excellent customer service and an excellent customer experience. Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes. Liaise with partners and third-party vendors to resolve customer issues. Supporting, mentoring, training and developing the team of 1st Line Analysts Keep yourself updated, and share with your colleagues, the latest technological and cyber-security advancements and changes to technologies used by our clients. Obtain Microsoft & other related technical certifications. Knowledge, Skills & Experience Required: Knowledge of and experience troubleshooting and supporting the following technologies: Windows Server (On-premise and Azure) Administration of Active Directory (On-premise and Azure), Group Policy, Office 365 and SharePoint Microsoft Exchange platform Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, V-Sphere) Backup & DR solutions Cyber-security technologies and issues (Incident response, EDR, MFA, AV) Citrix environments, both end user and core architecture (Virtual Desktops & Apps, Netscaler, Director, Studio) Strong networking knowledge (TCP/IP, DNS, DHCP, Active Directory, RDS, Group Policy, LAN, WAN, Wireless, Switches, Routers) Advanced skills in Windows OS, MAC OSX & Microsoft Office issues Experience in configuring and supporting mobile devices. The ability to configure, administer and support Windows and MAC devices (laptops, desktops etc) Excellent verbal and written communication and the ability to communicate with others to determine their needs and explain complex issues to differing skill levels Being able to demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects Excellent team player but with the capacity to be strongly self-motivated Ability to deal with difficult or demanding situations in a calm and professional manner UK driving license
IT Security Engineer Location:London HRS Consultant:Alex Colbeck Contact Details:(url removed) +(phone number removed) We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows: 1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection. 2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels. 3. To further develop and mature the IT Security Team. 4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history: 1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial 2. Proven hands on experience working within the IT security space is desirable. 3. A working knowledge and practical experience with any of the following areas will be a bonus: Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches) Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , Cyber Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Apr 26, 2024
Full time
IT Security Engineer Location:London HRS Consultant:Alex Colbeck Contact Details:(url removed) +(phone number removed) We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows: 1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection. 2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels. 3. To further develop and mature the IT Security Team. 4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history: 1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial 2. Proven hands on experience working within the IT security space is desirable. 3. A working knowledge and practical experience with any of the following areas will be a bonus: Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches) Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , Cyber Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.