Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Global Technology Solutions Ltd
Reading, Oxfordshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy JBRP1_UKTJ
Apr 27, 2024
Full time
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy JBRP1_UKTJ
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 26, 2024
Full time
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Integration reports on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What you'll bring: SCCM Administration - Software distribution, OS deployment and monthly Patches Scripting - PowerShell, VBS Software integration and compatibility testing In depth knowledge of : Group policy, and client end point Operating system build and delivery mechanisms Good RCA within a complex environment Software packaging knowledge Troubleshoot application packages It would be great if you had: Application sequencing Citrix Application virtualisation - APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Hybrid Fixed: 3 days in SalisburySecurity Clearance Level: Eligible for SC and DV ClearanceInternal Recruiter: JaneSalary: To £46KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us?Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd / 3rd line engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration knowledge including system networks, installation, maintenance, cloud migration and data security with requirements to visit client sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config / admin including good network skills (DNS/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V / VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date with the latest technology Desirable: Azure - IaaS & PaaS Understanding of SQL Server Microsoft Intune, Conditional Access, Defender for Endpoint / O365, Encryption. VPN knowledge Benefits: 25 Days Annual Leave + 8 public holidays Company Pension Scheme Private Health Care Employee Discount Scheme Ongoing Training & Development JBRP1_UKTJ
Apr 26, 2024
Full time
Major IT have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to continue to grow around 20% year on year.# As a result of continued expansion, my client has immediate requirements for a 3rd line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area. Ideal Candidate The successful candidate will come from a similar fast paced environment ideally within managed services with at least 3 years commercial experience in a technical 2nd / 3rd line engineering position. As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration knowledge including system networks, installation, maintenance, cloud migration and data security with requirements to visit client sites on occasion. Skills and responsibilities At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd line troubleshooting and diagnostic experience via logs and reports A good knowledge of Windows Server (2012 to 2022) administration and migration Active Directory config / admin including good network skills (DNS/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V / VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date with the latest technology Desirable: Azure - IaaS & PaaS Understanding of SQL Server Microsoft Intune, Conditional Access, Defender for Endpoint / O365, Encryption. VPN knowledge Benefits: 25 Days Annual Leave + 8 public holidays Company Pension Scheme Private Health Care Employee Discount Scheme Ongoing Training & Development JBRP1_UKTJ
IT Security EngineerLocation:LondonHRS Consultant:Alex Colbeck Contact Details: +We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business.KEY DUTIES AND RESPONSIBILITIES:Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows:1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection.2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels.3. To further develop and mature the IT Security Team.4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems.ROLE REQUIREMENTS:To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history:1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial2. Proven hands on experience working within the IT security space is desirable.3. A working knowledge and practical experience with any of the following areas will be a bonus:Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches)Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , CyberHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Apr 26, 2024
Full time
IT Security EngineerLocation:LondonHRS Consultant:Alex Colbeck Contact Details: +We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business.KEY DUTIES AND RESPONSIBILITIES:Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows:1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection.2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels.3. To further develop and mature the IT Security Team.4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems.ROLE REQUIREMENTS:To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history:1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial2. Proven hands on experience working within the IT security space is desirable.3. A working knowledge and practical experience with any of the following areas will be a bonus:Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches)Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , CyberHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Global Technology Solutions Ltd
Aldermaston, Berkshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs * Azure Virtual Desktop knowledge and implementation experience (Nerdio) * Azure Cloud Infrastructure Knowledge * Infrastructure as a Code (knowledge and implementation experience) (IaC) * CI/CD pipelines knowledge and understanding * ARM templates/Bicep (knowledge and implementation experience) * Microsoft Tiered Model Knowledge and how this impacts different tiered environments * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking Experience * Azure Firewalls Experience * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage Experience * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Microsoft Windows Server 2016, 2019 and 2022 experience * Comfortable working with a Hybrid Joined Active Directory environment * Group Policy Management and Conditional Access Policy Management Experience * DNS, DHCP Experience * Working knowledge and understand of PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity * Good knowledge of MS Endpoint Management * Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: * Infrastructure Support experience/background inc patching, backups and restores, Windows/Linux * AD Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax allowance) * potential hybrid working (home and onsite) * Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Apr 26, 2024
Contractor
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs * Azure Virtual Desktop knowledge and implementation experience (Nerdio) * Azure Cloud Infrastructure Knowledge * Infrastructure as a Code (knowledge and implementation experience) (IaC) * CI/CD pipelines knowledge and understanding * ARM templates/Bicep (knowledge and implementation experience) * Microsoft Tiered Model Knowledge and how this impacts different tiered environments * Azure Role & Functional based Security Delegation and Layers and Role Based Access Control * Azure Networking Experience * Azure Firewalls Experience * Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management * Azure Virtual Machine Management * Azure Storage Experience * Azure Monitoring and log analytics * Azure Enterprise and ADFS Application Provisioning * Active Directory Connect/sync and Active Directory Federation Services * Azure PowerShell Scripting * Microsoft Windows Server 2016, 2019 and 2022 experience * Comfortable working with a Hybrid Joined Active Directory environment * Group Policy Management and Conditional Access Policy Management Experience * DNS, DHCP Experience * Working knowledge and understand of PKI Services * Scripting experience using BAT, PowerShell, C# and VB Scripts * Awareness of Change and Release Management * Strong communication skills both written and verbal * Self-motivated with a positive attitude and comfortable working with ambiguity * Good knowledge of MS Endpoint Management * Good knowledge of Office 365 and Exchange Online DESIRABLE SKILLS/QUALIFICATIONS: * Infrastructure Support experience/background inc patching, backups and restores, Windows/Linux * AD Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance (including tax allowance) * potential hybrid working (home and onsite) * Joining a strong team with a wealth of knowledge and experience If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Your new role As a Senior Fullstack Developer you will work on several digital technologies at the bank, including the online banking user interface and fullstack administration system. You will work across both agile and waterfall projects with a key focus on delivering excellent user experiences whilst helping to maintain security and stability. Key responsibilities are below: Use your in-depth knowledge of JavaScript, Typescript React/Next.js, NestJs, Node, GraphQL and to develop frontend & backend systems. Create and update Azure DevOps CI/CD pipelines Be involved in the full DevSecOps life cycle: design, coding, test, build, QA, deployment and monitoring. Work effectively with product and engineering management to translate requirements into well-defined stories Lead group discussions on system design and understand the domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Provide support to a Junior Developer with the team. Identify areas for improvement and support with a culture of continuous improvement. What you'll need to succeed 5+ Years of commercial experience as a Software Developer Expert understanding of React, Next.js, Redux/Saga and Jest Expert understanding of using Node.js and Next.js to create backend applications Experience using Apollo Client & Apollo Server. Experience using Azure's MSAL Library. Expert understanding of web design & usability to support sites across browser/platform/device Experience of bringing responsive and adaptive web designs to life. Experience of working with Rest API endpoints Experience working on web applications Understanding of DevSecOps/DevOps model What you'll get in return 5/5 pension 25 days holiday increasing to 28 with each complete year of service Private medical cover Death in service Income protection Rewards Hub What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 26, 2024
Full time
Your new role As a Senior Fullstack Developer you will work on several digital technologies at the bank, including the online banking user interface and fullstack administration system. You will work across both agile and waterfall projects with a key focus on delivering excellent user experiences whilst helping to maintain security and stability. Key responsibilities are below: Use your in-depth knowledge of JavaScript, Typescript React/Next.js, NestJs, Node, GraphQL and to develop frontend & backend systems. Create and update Azure DevOps CI/CD pipelines Be involved in the full DevSecOps life cycle: design, coding, test, build, QA, deployment and monitoring. Work effectively with product and engineering management to translate requirements into well-defined stories Lead group discussions on system design and understand the domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Provide support to a Junior Developer with the team. Identify areas for improvement and support with a culture of continuous improvement. What you'll need to succeed 5+ Years of commercial experience as a Software Developer Expert understanding of React, Next.js, Redux/Saga and Jest Expert understanding of using Node.js and Next.js to create backend applications Experience using Apollo Client & Apollo Server. Experience using Azure's MSAL Library. Expert understanding of web design & usability to support sites across browser/platform/device Experience of bringing responsive and adaptive web designs to life. Experience of working with Rest API endpoints Experience working on web applications Understanding of DevSecOps/DevOps model What you'll get in return 5/5 pension 25 days holiday increasing to 28 with each complete year of service Private medical cover Death in service Income protection Rewards Hub What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Security Operations Engineer Experienced SecOps Engineer sought by a well-known, public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations, providing services to hundreds-of-thousands. As a public-facing, Critical National Infrastructure business the SecOps Engineer will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business. This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure. Responsibilities: Provide expertise on application, network and infrastructure security Monitor security solutions including SIEM (Rapid 7), threat detection and data security, endpoint protection, network analytics for alerts Provide documentation for technical standards to meet corporate security policies/industry best practice Perform security reviews, identify gaps in security architecture and apply appropriate remediation Ensure appropriate technical measures are in place to comply with regulations/legislations Conduct vulnerability scanning, analysis and remediation Patch management Identify root cause of security issues and design appropriate solutions Required Experience: Prior experience working within the security industry, ideally within a complex / multisite environment Excellent analytical skills Experience of working with SIEM tools, ideally Rapid 7 Exposure to email security tools (Sophos, O365 etc) Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS) Experience with vulnerability scanning and management (Insight VM) Experience with Endpoint Security (Sophos) Exposure to Cloud technologies (AWS, Azure etc.) Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc) Hold industry recognised certifications/degree (S+, ITIL etc.) Location; Central London with occasional travel a requirement Rate; £550 - £650 p/d DoE Note, the IR35 status determination is yet to be completed; the rate shown is based on the contract being determined as outsideIR35 (which is what the expected determination will be). However, should the contract fall inside the scope of IR35 the rate may be increased. Duration; 3 month initial contract (highly likely to extend) CTC Clearance will be required
Apr 26, 2024
Full time
IT Security Operations Engineer Experienced SecOps Engineer sought by a well-known, public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations, providing services to hundreds-of-thousands. As a public-facing, Critical National Infrastructure business the SecOps Engineer will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business. This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure. Responsibilities: Provide expertise on application, network and infrastructure security Monitor security solutions including SIEM (Rapid 7), threat detection and data security, endpoint protection, network analytics for alerts Provide documentation for technical standards to meet corporate security policies/industry best practice Perform security reviews, identify gaps in security architecture and apply appropriate remediation Ensure appropriate technical measures are in place to comply with regulations/legislations Conduct vulnerability scanning, analysis and remediation Patch management Identify root cause of security issues and design appropriate solutions Required Experience: Prior experience working within the security industry, ideally within a complex / multisite environment Excellent analytical skills Experience of working with SIEM tools, ideally Rapid 7 Exposure to email security tools (Sophos, O365 etc) Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS) Experience with vulnerability scanning and management (Insight VM) Experience with Endpoint Security (Sophos) Exposure to Cloud technologies (AWS, Azure etc.) Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc) Hold industry recognised certifications/degree (S+, ITIL etc.) Location; Central London with occasional travel a requirement Rate; £550 - £650 p/d DoE Note, the IR35 status determination is yet to be completed; the rate shown is based on the contract being determined as outsideIR35 (which is what the expected determination will be). However, should the contract fall inside the scope of IR35 the rate may be increased. Duration; 3 month initial contract (highly likely to extend) CTC Clearance will be required
Contract - Vulnerability Management Security Resource - Remote/ London/Edinburgh - 6 months - Outside IR35 Role: Vulnerability Management Security Resource Location: Remote/London/Edinburgh (occasional travel may be required) Job type: Contract Duration: 6 months initial - Outside IR35 Vulnerability Management Internal: Operations (metrics, ID & triage/resolution initiation, patching, hardening, verification scans, maintenance, changes) Vulnerability Management External: Operations (metrics. ID & triage/resolution initiation. Track internet endpoints/DNS be this company or 3rd party hosted) One FTE as a hands-on engineer working with Qualys and Veracode, running scans, triaging the findings to prioritise critical findings with the patching teams and producing metrics. The second FTE would be a more senior role working at redefining how we do smarter patching and reporting in the company - this role is linked to DAS role. Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Apr 26, 2024
Full time
Contract - Vulnerability Management Security Resource - Remote/ London/Edinburgh - 6 months - Outside IR35 Role: Vulnerability Management Security Resource Location: Remote/London/Edinburgh (occasional travel may be required) Job type: Contract Duration: 6 months initial - Outside IR35 Vulnerability Management Internal: Operations (metrics, ID & triage/resolution initiation, patching, hardening, verification scans, maintenance, changes) Vulnerability Management External: Operations (metrics. ID & triage/resolution initiation. Track internet endpoints/DNS be this company or 3rd party hosted) One FTE as a hands-on engineer working with Qualys and Veracode, running scans, triaging the findings to prioritise critical findings with the patching teams and producing metrics. The second FTE would be a more senior role working at redefining how we do smarter patching and reporting in the company - this role is linked to DAS role. Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
My client, who is an instantly recognisable, urgently require a SOC Engineer to join a business-critical programme.Key Requirements: Proven experience working as a Security Operations Centre Engineer in a highly regulated environment. Strong experience working with Qualys and Veracode to produce metrics. Expertise in Operations such as metrics, patching, verification scans & changes Strong experience in Operations such as ID & triage and tracking internet endpoints. Strong understanding of security operations. Nice to have: Immediate availability Previous financial industry experience Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 26, 2024
Full time
My client, who is an instantly recognisable, urgently require a SOC Engineer to join a business-critical programme.Key Requirements: Proven experience working as a Security Operations Centre Engineer in a highly regulated environment. Strong experience working with Qualys and Veracode to produce metrics. Expertise in Operations such as metrics, patching, verification scans & changes Strong experience in Operations such as ID & triage and tracking internet endpoints. Strong understanding of security operations. Nice to have: Immediate availability Previous financial industry experience Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Security Engineer Location:London HRS Consultant:Alex Colbeck Contact Details:(url removed) +(phone number removed) We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows: 1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection. 2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels. 3. To further develop and mature the IT Security Team. 4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history: 1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial 2. Proven hands on experience working within the IT security space is desirable. 3. A working knowledge and practical experience with any of the following areas will be a bonus: Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches) Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , Cyber Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
Apr 26, 2024
Full time
IT Security Engineer Location:London HRS Consultant:Alex Colbeck Contact Details:(url removed) +(phone number removed) We are currently looking for an IT Security Engineer to join a leading energy sustainability and marine conservation company based in the London area. As the IT Security Engineer you will be responsible for maintaining, enhancing and solidifying security protocols across the entire business. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Security Engineer will be varied however the key duties and responsibilities are as follows: 1. Proactive management of endpoint security solutions across Firewalls, switching, anti-virus, spam, and encryption protection. 2. Own the delivery of all the Information Security elements in any IT Project, ensuring that security by design is considered at all levels. 3. To further develop and mature the IT Security Team. 4. Using our IT Security tool kits identify and correct any vulnerabilities/threats to the groups systems. ROLE REQUIREMENTS: To be successful in your application to this exciting opportunity as the IT Security Engineer we are looking to identify the following on your profile and past history: 1. Relevant degree in a related field (Science, Engineering or similar) would be beneficial 2. Proven hands on experience working within the IT security space is desirable. 3. A working knowledge and practical experience with any of the following areas will be a bonus: Microsoft 365, Active Directory, Office 365, Azure, Microsoft Defender, Azure Sentinel, Networking (LAN/WAN, Wi-Fi, Routers, Switches) Key Words: Microsoft 365 , Active Directory , Office 365 , Azure , Microsoft Defender , Azure Sentinel , Networking , LAN , WAN , Wi-Fi , Routers , Switches , Security , Cyber Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.
My client is seeking an IT Support engineer with 1st & 2nd Line experience to join their team on a permanent basis. Job Purpose To provide comprehensive 1st and 2nd line IT support services, covering the installation, configuration and support of IT systems. To undertake the investigation and resolution of problems in a timely manner, maintaining a high degree of customer service and ensuring that good IT service management disciplines and documentation processes are maintained. Responsibilities The Employee s work will be varied; however, the Employee s primary function will be as IT Support Engineer providing administrative and help desk support for the IT systems within the Group. The role will include the following duties and responsibilities: Provide 1st and 2nd Line technical support and maintenance for IT desktop environment including PCs, laptops, telephony, printing, voicemail, e-mail and audio-visuals. Maintain a high degree of customer service for all support queries and adhere to IT service management principles. Manage 1st line / Triage relationships with external IT support service provider. Take appropriate action to reduce repeat incidents including identification of repeated service issues, managing technical resolution, delivering training and familiarisation. IT Infrastructure and Telecoms Maintenance and Development Maintain and monitor IT security across the network: Sonic Wall firewall and VPN awareness Endpoint Anti-virus Sophos Central Messaging Controls and Filtering Mimecast Compliance and End Point Management through Azure Maintain physical security - security alarms / door entry controls Administration of VOIP & Mobile phone systems Teams Telephony / Avaya IP Office Assist in the development and maintenance of systems documentation, providing build notes, system configurations, process documentation self-help guides and a support Knowledge Base Maintain and update Asset Registers and / logs on changes to key systems Network Administration User account creation and device setup joiner / leaver / changes / passwords etc. Perform all aspects of Microsoft Windows AD Server and Azure administration. Awareness of the IT Disaster Recovery plan Additional Duties To assist with other departmental duties where necessary. As part of your employment, you may be required to travel to carry out the duties of your employment. Due to the nature of the role, there may be a requirement to carry out some work out of office hours. This work is to be arranged in accordance with procedures designed by the IT Manger and Senior Management. Provide IT support for projects. Keep up to date with the latest technologies and maintain knowledge of relevant IT issues and equipment, undertaking and participating in training and development, as necessary. Take due and reasonable care of oneself and others in respect of Health & Safety at Work Act in a manner that enhances the work and its overall public image. Contribute to the overall aims. In all work activities, comply with data protection legislation and requirements for the protection of personal information and the privacy of individuals. Take initiative to establish constructive relationships with other organisations in liaison with your Line Manager. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client
Apr 26, 2024
Full time
My client is seeking an IT Support engineer with 1st & 2nd Line experience to join their team on a permanent basis. Job Purpose To provide comprehensive 1st and 2nd line IT support services, covering the installation, configuration and support of IT systems. To undertake the investigation and resolution of problems in a timely manner, maintaining a high degree of customer service and ensuring that good IT service management disciplines and documentation processes are maintained. Responsibilities The Employee s work will be varied; however, the Employee s primary function will be as IT Support Engineer providing administrative and help desk support for the IT systems within the Group. The role will include the following duties and responsibilities: Provide 1st and 2nd Line technical support and maintenance for IT desktop environment including PCs, laptops, telephony, printing, voicemail, e-mail and audio-visuals. Maintain a high degree of customer service for all support queries and adhere to IT service management principles. Manage 1st line / Triage relationships with external IT support service provider. Take appropriate action to reduce repeat incidents including identification of repeated service issues, managing technical resolution, delivering training and familiarisation. IT Infrastructure and Telecoms Maintenance and Development Maintain and monitor IT security across the network: Sonic Wall firewall and VPN awareness Endpoint Anti-virus Sophos Central Messaging Controls and Filtering Mimecast Compliance and End Point Management through Azure Maintain physical security - security alarms / door entry controls Administration of VOIP & Mobile phone systems Teams Telephony / Avaya IP Office Assist in the development and maintenance of systems documentation, providing build notes, system configurations, process documentation self-help guides and a support Knowledge Base Maintain and update Asset Registers and / logs on changes to key systems Network Administration User account creation and device setup joiner / leaver / changes / passwords etc. Perform all aspects of Microsoft Windows AD Server and Azure administration. Awareness of the IT Disaster Recovery plan Additional Duties To assist with other departmental duties where necessary. As part of your employment, you may be required to travel to carry out the duties of your employment. Due to the nature of the role, there may be a requirement to carry out some work out of office hours. This work is to be arranged in accordance with procedures designed by the IT Manger and Senior Management. Provide IT support for projects. Keep up to date with the latest technologies and maintain knowledge of relevant IT issues and equipment, undertaking and participating in training and development, as necessary. Take due and reasonable care of oneself and others in respect of Health & Safety at Work Act in a manner that enhances the work and its overall public image. Contribute to the overall aims. In all work activities, comply with data protection legislation and requirements for the protection of personal information and the privacy of individuals. Take initiative to establish constructive relationships with other organisations in liaison with your Line Manager. Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client
3rd Line Support Engineer Location: St Albans (Hybrid) Salary: 50,000 - 65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role? About the company Our client is a Managed Service Provider firm based in St Albans. Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities Manage client projects, ensuring adherence to scope, timelines, and budget. Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets. Conduct Technical Pre-sales, offering tailored solutions to clients. Support internal systems for optimal business operation. Guide clients through smooth onboarding/offboarding processes. Coordinate with clients, internal teams, and third parties for project delivery. Provide technical consultancy to address client challenges. Conduct site surveys and maintain relevant documentation. Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines. Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server (Apply online only). Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V. Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts. Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Apr 26, 2024
Full time
3rd Line Support Engineer Location: St Albans (Hybrid) Salary: 50,000 - 65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role? About the company Our client is a Managed Service Provider firm based in St Albans. Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities Manage client projects, ensuring adherence to scope, timelines, and budget. Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets. Conduct Technical Pre-sales, offering tailored solutions to clients. Support internal systems for optimal business operation. Guide clients through smooth onboarding/offboarding processes. Coordinate with clients, internal teams, and third parties for project delivery. Provide technical consultancy to address client challenges. Conduct site surveys and maintain relevant documentation. Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines. Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server (Apply online only). Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V. Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts. Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Title: Networking & Security Engineer Salary: 21,000- 26,000 DOE Location: Preston Our client is a close-knit team with a passion for making a positive impact. As a Managed Service Provider, they specialize in delivering robust ICT solutions and support to businesses, schools, and charities across Lancashire. Join them in their mission to elevate their region and benefit from training opportunities and a chance to develop your existing expereince with Networking and Security technologies! We are seeking an individual with substantial experience in a similar role and a degree-level education is preferred. Candidates with a background in the education sector or private IT companies are highly desirable. Effective communication skills, proactive troubleshooting abilities, and the capacity to simplify complex technical issues for clients are essential qualities we value. Training opportunities with Cisco Meraki and CompTIA, peer mentoring, and the chance to make your mark within the company are integral parts of their welcoming environment. Responsibilities: As a Network & Security Support Engineer, your responsibilities will include being the primary point of contact for clients, providing day-to-day helpdesk support, managing web hosts, handling emails, and administering Microsoft 365. You will also conduct on-site visits to schools and businesses. Key Duties: Repair, maintain, install, and upgrade network infrastructure equipment such as routers switches and WIFI equipment as well as computers and servers. Implement backup and Disaster Recovery solutions, and monitor their effectiveness. Resolve client issues with various software applications and needs, demonstrating quick thinking and confidence in delivering successful outcomes. Core business responsibilities include relevant project delivery. Desired Skills and Experience (or a willingness to learn): WAN, LAN, and WiFi (Draytek, Omada, Unifi) DNS, WHM, cPanel hosting interfaces Telecoms application and hardware support Cybersecurity knowledge, including best practices and Endpoint Protection methods Azure/Entra, Microsoft 365, Windows Server, Active Directory, Group Policies Veeam, Hyper-V, VMware Benefits: Full-time 8:30-17:00 or part-time/reduced hours with a pro-rated salary. Canteen facilities Flexitime/Weekend options Free on-site parking Work-from-home options Please respond to this advert if you beleive you are suitable or if you know anyone that could be suited to this role. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Title: Networking & Security Engineer Salary: 21,000- 26,000 DOE Location: Preston Our client is a close-knit team with a passion for making a positive impact. As a Managed Service Provider, they specialize in delivering robust ICT solutions and support to businesses, schools, and charities across Lancashire. Join them in their mission to elevate their region and benefit from training opportunities and a chance to develop your existing expereince with Networking and Security technologies! We are seeking an individual with substantial experience in a similar role and a degree-level education is preferred. Candidates with a background in the education sector or private IT companies are highly desirable. Effective communication skills, proactive troubleshooting abilities, and the capacity to simplify complex technical issues for clients are essential qualities we value. Training opportunities with Cisco Meraki and CompTIA, peer mentoring, and the chance to make your mark within the company are integral parts of their welcoming environment. Responsibilities: As a Network & Security Support Engineer, your responsibilities will include being the primary point of contact for clients, providing day-to-day helpdesk support, managing web hosts, handling emails, and administering Microsoft 365. You will also conduct on-site visits to schools and businesses. Key Duties: Repair, maintain, install, and upgrade network infrastructure equipment such as routers switches and WIFI equipment as well as computers and servers. Implement backup and Disaster Recovery solutions, and monitor their effectiveness. Resolve client issues with various software applications and needs, demonstrating quick thinking and confidence in delivering successful outcomes. Core business responsibilities include relevant project delivery. Desired Skills and Experience (or a willingness to learn): WAN, LAN, and WiFi (Draytek, Omada, Unifi) DNS, WHM, cPanel hosting interfaces Telecoms application and hardware support Cybersecurity knowledge, including best practices and Endpoint Protection methods Azure/Entra, Microsoft 365, Windows Server, Active Directory, Group Policies Veeam, Hyper-V, VMware Benefits: Full-time 8:30-17:00 or part-time/reduced hours with a pro-rated salary. Canteen facilities Flexitime/Weekend options Free on-site parking Work-from-home options Please respond to this advert if you beleive you are suitable or if you know anyone that could be suited to this role. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Your new role As a Senior Fullstack Developer you will work on several digital technologies at the bank, including the online banking user interface and fullstack administration system. You will work across both agile and waterfall projects with a key focus on delivering excellent user experiences whilst helping to maintain security and stability. Key responsibilities are below: Use your in-depth knowledge of JavaScript, Typescript React/Next.js, NestJs, Node, GraphQL and to develop frontend & backend systems. Create and update Azure DevOps CI/CD pipelines Be involved in the full DevSecOps life cycle: design, coding, test, build, QA, deployment and monitoring. Work effectively with product and engineering management to translate requirements into well-defined stories Lead group discussions on system design and understand the domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Provide support to a Junior Developer with the team. Identify areas for improvement and support with a culture of continuous improvement. What you'll need to succeed 5+ Years of commercial experience as a Software Developer Expert understanding of React, Next.js, Redux/Saga and Jest Expert understanding of using Node.js and Next.js to create backend applications Experience using Apollo Client & Apollo Server. Experience using Azure's MSAL Library. Expert understanding of web design & usability to support sites across browser/platform/device Experience of bringing responsive and adaptive web designs to life. Experience of working with Rest API endpoints Experience working on web applications Understanding of DevSecOps/DevOps model What you'll get in return 5/5 pension 25 days holiday increasing to 28 with each complete year of service Private medical cover Death in service Income protection Rewards Hub What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 26, 2024
Full time
Your new role As a Senior Fullstack Developer you will work on several digital technologies at the bank, including the online banking user interface and fullstack administration system. You will work across both agile and waterfall projects with a key focus on delivering excellent user experiences whilst helping to maintain security and stability. Key responsibilities are below: Use your in-depth knowledge of JavaScript, Typescript React/Next.js, NestJs, Node, GraphQL and to develop frontend & backend systems. Create and update Azure DevOps CI/CD pipelines Be involved in the full DevSecOps life cycle: design, coding, test, build, QA, deployment and monitoring. Work effectively with product and engineering management to translate requirements into well-defined stories Lead group discussions on system design and understand the domain well enough to work with Product Managers to drive value. Support production systems, resolve incidents and perform root cause analysis. Provide support to a Junior Developer with the team. Identify areas for improvement and support with a culture of continuous improvement. What you'll need to succeed 5+ Years of commercial experience as a Software Developer Expert understanding of React, Next.js, Redux/Saga and Jest Expert understanding of using Node.js and Next.js to create backend applications Experience using Apollo Client & Apollo Server. Experience using Azure's MSAL Library. Expert understanding of web design & usability to support sites across browser/platform/device Experience of bringing responsive and adaptive web designs to life. Experience of working with Rest API endpoints Experience working on web applications Understanding of DevSecOps/DevOps model What you'll get in return 5/5 pension 25 days holiday increasing to 28 with each complete year of service Private medical cover Death in service Income protection Rewards Hub What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
OT Cyber Security Consultant - 600- 650pd Inside IR35- 7 months+ - Aberdeen (Hybrid Basis) My client are a Global Consultancy who are looking for an OT Cyber Security Consultant to work on a Capital Project in an Industrial Automated Control Systems (IACS) IT Security environment in Aberdeen. The candidate will execute the following activities: Develop and define the OT Security requirements for individual Capital Projects , ensuring that the associated specifications are included in the appropriate contract documentation and include all information required at handover for Operate. Manage OT Security scope in line with the contracting agreements defined for the project. Ensure DCAF deliverables are of good quality for the review and assurance process. Act as a senior project resource for both local OT Security projects/discretionary work and global OT Security projects as demand requires. Provide subject matter expertise on OT Security systems, networks, and OT/IACS system design to projects including architecture, risk assessment, and implementation phases. Operate the OT Security controls focusing on patching, anti-virus, backup & restore, and asset inventory controls as part of Project activities and ensure that Contractors have appropriate process, procedures, and controls to ensure that their workforce and their subcontractors/vendors also comply with the COMPANY security policy. Ensure FAT and SAT testing is sufficient to test and verify the functionality requirements in line with the project specification. Ensure commissioning plan and quality of inspection test records meet the functional requirements of the specification and the handover requirements for the COMPANY operational support teams. Ensure project execution team build and maintain an asset inventory and logical network drawings of Process Control Systems components documenting Process Control Systems, network traffic, and data interfaces. Ensure project execution strategy includes an option to complete the early deployment, commissioning, and handover of Facility OT Security infrastructure to enable secure traffic flow and remote access to the Facility Process Control Systems during commissioning and pre-start up. Design and implement data communication channels and technology selections for data transfers between systems. Develop, maintain, and execute any site-specific procedures required to maintain Process Control Systems Security compliance. Have an overview of security measures implemented and documented non-compliance to Information Security and OT Security requirements. Networking design and deploy backup system configuration for servers and network equipment and ensure backups are stored securely. Implement change management procedures and testing procedures for network and endpoint Security and ensure endorsement from business. Design, implement, and review firewall rules in line with OT Security best practices. Embed OT Security best practices and raise OT Security awareness. Demonstrate problem solving, critical thinking and logical structuring skills. Gain quick understanding of international OT Security standards and translate them into specifications documents and controls that will be implemented in projects. EXPERIENCE AND QUALIFICATIONS REQUIRED Minimum Experience: 10+ years implementing and managing IT Security within an operating environment. Minimum Education or Certification: 4-year Degree related to IT or relevant certifications. Understanding of Capital Project realization process and assurance framework. Minimum of 4-year experience in DEFINE and EXECUTE phases of Capital Projects. Understanding of Capital Project contract and procurement process and procedures. Experience in project testing, commissioning, and handover process. A strong understanding of international OT Security standards and ecosystem. Local and International travel may also be required to support project-based activities. Excellent Communication Skills Strong stakeholder management Strong technical skills and experience network device configuration (switch, router, firewall) and systems administration (Wintel, Linux) Cyber security skills including risk assessment. Engineering/PACO experience/certification SOC Transtion Manager - 7 months+ - 600- 650pd Inside IR35- Aberdeen Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Apr 26, 2024
Contractor
OT Cyber Security Consultant - 600- 650pd Inside IR35- 7 months+ - Aberdeen (Hybrid Basis) My client are a Global Consultancy who are looking for an OT Cyber Security Consultant to work on a Capital Project in an Industrial Automated Control Systems (IACS) IT Security environment in Aberdeen. The candidate will execute the following activities: Develop and define the OT Security requirements for individual Capital Projects , ensuring that the associated specifications are included in the appropriate contract documentation and include all information required at handover for Operate. Manage OT Security scope in line with the contracting agreements defined for the project. Ensure DCAF deliverables are of good quality for the review and assurance process. Act as a senior project resource for both local OT Security projects/discretionary work and global OT Security projects as demand requires. Provide subject matter expertise on OT Security systems, networks, and OT/IACS system design to projects including architecture, risk assessment, and implementation phases. Operate the OT Security controls focusing on patching, anti-virus, backup & restore, and asset inventory controls as part of Project activities and ensure that Contractors have appropriate process, procedures, and controls to ensure that their workforce and their subcontractors/vendors also comply with the COMPANY security policy. Ensure FAT and SAT testing is sufficient to test and verify the functionality requirements in line with the project specification. Ensure commissioning plan and quality of inspection test records meet the functional requirements of the specification and the handover requirements for the COMPANY operational support teams. Ensure project execution team build and maintain an asset inventory and logical network drawings of Process Control Systems components documenting Process Control Systems, network traffic, and data interfaces. Ensure project execution strategy includes an option to complete the early deployment, commissioning, and handover of Facility OT Security infrastructure to enable secure traffic flow and remote access to the Facility Process Control Systems during commissioning and pre-start up. Design and implement data communication channels and technology selections for data transfers between systems. Develop, maintain, and execute any site-specific procedures required to maintain Process Control Systems Security compliance. Have an overview of security measures implemented and documented non-compliance to Information Security and OT Security requirements. Networking design and deploy backup system configuration for servers and network equipment and ensure backups are stored securely. Implement change management procedures and testing procedures for network and endpoint Security and ensure endorsement from business. Design, implement, and review firewall rules in line with OT Security best practices. Embed OT Security best practices and raise OT Security awareness. Demonstrate problem solving, critical thinking and logical structuring skills. Gain quick understanding of international OT Security standards and translate them into specifications documents and controls that will be implemented in projects. EXPERIENCE AND QUALIFICATIONS REQUIRED Minimum Experience: 10+ years implementing and managing IT Security within an operating environment. Minimum Education or Certification: 4-year Degree related to IT or relevant certifications. Understanding of Capital Project realization process and assurance framework. Minimum of 4-year experience in DEFINE and EXECUTE phases of Capital Projects. Understanding of Capital Project contract and procurement process and procedures. Experience in project testing, commissioning, and handover process. A strong understanding of international OT Security standards and ecosystem. Local and International travel may also be required to support project-based activities. Excellent Communication Skills Strong stakeholder management Strong technical skills and experience network device configuration (switch, router, firewall) and systems administration (Wintel, Linux) Cyber security skills including risk assessment. Engineering/PACO experience/certification SOC Transtion Manager - 7 months+ - 600- 650pd Inside IR35- Aberdeen Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Role: Service Desk Engineer Salary range: DOE Hours: 35 hours per week Location: London What will you be doing as a Service Desk Engineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the Service Desk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the Service Desk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a Service Desk Engineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. Assisting in routine backups and maintaining backup records. Providing support for service desk level 1 & 2 inquiries. Establishing accounts and configuring hardware for new employees. Creating directories, files, and permissions based on NTFS permissions/SharePoint Sites. Addressing issues related to Azure Virtual Desktop. Offering assistance for the Microsoft 365 suite. Troubleshooting and offering basic user support for Azure Virtual Machine environments. Developing and deploying configurations using Intune. Managing patch updates for workstations, both internal and remote. Ensuring all changes to computer inventory are recorded in the asset management system. Meeting SLA targets for the Service Desk, including Incident, Problem & Change Management. Managing, updating, and supporting mobile devices through Mobile Device Management (MDM). Managing, updating, and supporting Apple devices. Collaborating with users and appropriate internal and external resources to identify potential enhancements to existing applications. Planning for and contributing to supervision and performance appraisal meetings. Actively participating in regular department and team meetings, contributing to strategic discussions and decisions beneficial to IT operations. Managing assets, licenses, and software. Ensuring compliance and security measures are upheld. Facilitating product procurement processes. Essential skills and experience Well-versed and experienced in various IT domains, encompassing Windows 10, Office 365, Server 2019, and Exchange Online. Additional familiarity with web development or SQL would be advantageous. Previous exposure to managing Azure Active Directory, Group Policy, and SharePoint Permissions. Knowledgeable about the latest versions of MS Office, productivity software, web browsers, web applications, and groupware. Providing end-user support for OneDrive and SharePoint. Previous involvement in VPN administration and supporting remote office setups. Capable of thriving in high-pressure environments and collaborating effectively within small teams. Demonstrating outstanding customer service capabilities. Proficient in organizing and planning tasks to meet designated deadlines. Openness to travel across the UK and accommodate unsocial hours, including evenings and weekends. Possessing experience in service desk operations. Familiarity with Mobile Device Management software, including configuration, setup, and deployment of mobile devices. Proficiency in building workstations utilizing EndPoint Manager/Intune. Providing end-user support for iMac and MacBook devices. Benefits Home-based working with flexible hours. 25 days holiday - plus additional 3 days at Christmas (and bank holidays). Pension (5.5% employer contribution). Annual performance-based salary increases. Employee Assistance & Wellbeing Programmes. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 26, 2024
Full time
Role: Service Desk Engineer Salary range: DOE Hours: 35 hours per week Location: London What will you be doing as a Service Desk Engineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the Service Desk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the Service Desk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a Service Desk Engineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. Assisting in routine backups and maintaining backup records. Providing support for service desk level 1 & 2 inquiries. Establishing accounts and configuring hardware for new employees. Creating directories, files, and permissions based on NTFS permissions/SharePoint Sites. Addressing issues related to Azure Virtual Desktop. Offering assistance for the Microsoft 365 suite. Troubleshooting and offering basic user support for Azure Virtual Machine environments. Developing and deploying configurations using Intune. Managing patch updates for workstations, both internal and remote. Ensuring all changes to computer inventory are recorded in the asset management system. Meeting SLA targets for the Service Desk, including Incident, Problem & Change Management. Managing, updating, and supporting mobile devices through Mobile Device Management (MDM). Managing, updating, and supporting Apple devices. Collaborating with users and appropriate internal and external resources to identify potential enhancements to existing applications. Planning for and contributing to supervision and performance appraisal meetings. Actively participating in regular department and team meetings, contributing to strategic discussions and decisions beneficial to IT operations. Managing assets, licenses, and software. Ensuring compliance and security measures are upheld. Facilitating product procurement processes. Essential skills and experience Well-versed and experienced in various IT domains, encompassing Windows 10, Office 365, Server 2019, and Exchange Online. Additional familiarity with web development or SQL would be advantageous. Previous exposure to managing Azure Active Directory, Group Policy, and SharePoint Permissions. Knowledgeable about the latest versions of MS Office, productivity software, web browsers, web applications, and groupware. Providing end-user support for OneDrive and SharePoint. Previous involvement in VPN administration and supporting remote office setups. Capable of thriving in high-pressure environments and collaborating effectively within small teams. Demonstrating outstanding customer service capabilities. Proficient in organizing and planning tasks to meet designated deadlines. Openness to travel across the UK and accommodate unsocial hours, including evenings and weekends. Possessing experience in service desk operations. Familiarity with Mobile Device Management software, including configuration, setup, and deployment of mobile devices. Proficiency in building workstations utilizing EndPoint Manager/Intune. Providing end-user support for iMac and MacBook devices. Benefits Home-based working with flexible hours. 25 days holiday - plus additional 3 days at Christmas (and bank holidays). Pension (5.5% employer contribution). Annual performance-based salary increases. Employee Assistance & Wellbeing Programmes. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to 35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Apr 26, 2024
Full time
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to 35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team. In addition the below skill sets Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage Management of VMware environment Management of Veeam and Synology Backups Management of Sophos AV, F-Secure and Cisco Umbrella Security applications Management of Sophos XG and Sophos RED Firewalls Management of Meraki Wireless and Switches Management of of Meraki SDWAN Solution Management of Cisco Core Network Switches Desired Technologies Autopilot / Intune / Endpoint Central This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 26, 2024
Full time
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team. In addition the below skill sets Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage Management of VMware environment Management of Veeam and Synology Backups Management of Sophos AV, F-Secure and Cisco Umbrella Security applications Management of Sophos XG and Sophos RED Firewalls Management of Meraki Wireless and Switches Management of of Meraki SDWAN Solution Management of Cisco Core Network Switches Desired Technologies Autopilot / Intune / Endpoint Central This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
3rd Line Support Engineer (Outside IR35) Position Overview: Our client is seeking a 3rd Line Support Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team, you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy. Configure and maintain Citrix virtualization solutions, such as XenApp and XenDesktop, to deliver secure and scalable applications. Manage Azure Active Directory services, including user provisioning, access control, and identity management. Implement and maintain Veeam Backup solutions for data protection and disaster recovery. Configure and manage Intune for device management and endpoint security. Administer Microsoft SQL databases, including installation, configuration, and performance tuning. Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more then please click apply.
Apr 26, 2024
Contractor
3rd Line Support Engineer (Outside IR35) Position Overview: Our client is seeking a 3rd Line Support Engineer with expertise in VMware, Windows Server, Citrix, Azure Active Directory, Veeam Backup, Intune, and Microsoft SQL. As a key member of our team, you will play a crucial role in designing, implementing, and maintaining complex IT environments for our clients, while also providing expert-level support and guidance. Key Responsibilities: Design, deploy, and manage VMware virtualization infrastructure, ensuring optimal performance and reliability. Administer Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy. Configure and maintain Citrix virtualization solutions, such as XenApp and XenDesktop, to deliver secure and scalable applications. Manage Azure Active Directory services, including user provisioning, access control, and identity management. Implement and maintain Veeam Backup solutions for data protection and disaster recovery. Configure and manage Intune for device management and endpoint security. Administer Microsoft SQL databases, including installation, configuration, and performance tuning. Collaborate with cross-functional teams to design and implement innovative IT solutions that meet the evolving needs of our clients. Provide expert-level support and troubleshooting for complex technical issues, ensuring timely resolution and minimal downtime. If you are interested in this role and would like to understand more then please click apply.