TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Analyst, Consulting Services to join our growing Consulting Services team. The Consulting Services organization leads our client engagements for the Marketing Solutions product set. Our mission is to build credible, integrated partnerships with clients to drive successful adoption of our TruAudience products and solutions. As a Lead Consultant, you will play a pivotal role in delivering high-impact marketing analytics and strategic insights to Fortune 500 clients, while mentoring junior team members and contributing to the evolution of our consulting practice. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Serve as the day-to-day lead on high-value client engagements, managing project delivery, timelines, and stakeholder communications. Translate complex business challenges into analytical frameworks and actionable insights using data from multiple sources. Conduct advanced quantitative analyses (e.g., marketing attribution, segmentation, predictive modeling) to uncover business drivers and inform strategy. Present findings and recommendations to senior client stakeholders in a clear, compelling narrative that drives decision-making. Collaborate cross-functionally with internal teams to ensure seamless delivery of Marketing Solutions products. Support the development of project scopes, plans, and risk mitigation strategies aligned with TransUnion best practices. Mentor and guide junior analysts, fostering their growth and ensuring quality in client deliverables. Contribute to thought leadership and innovation within the Consulting Services team. Essential Skills & Experience: Track record years of experience in analytics, strategy consulting, or marketing consulting, with proven client-facing experience. Strong quantitative and analytical skills, with experience in marketing mix modeling, multi-touch attribution, customer segmentation, or identity/data management platforms. A degree in Statistics, Data Science, Marketing Analytics, or a related field. Excellent communication skills, with the ability to simplify complex data into actionable insights for diverse audiences. Proficiency in Excel and PowerPoint; familiarity with data visualization tools and statistical software is a plus. Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment. A collaborative mindset and a passion for mentoring and team development. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Consulting Services
14/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Analyst, Consulting Services to join our growing Consulting Services team. The Consulting Services organization leads our client engagements for the Marketing Solutions product set. Our mission is to build credible, integrated partnerships with clients to drive successful adoption of our TruAudience products and solutions. As a Lead Consultant, you will play a pivotal role in delivering high-impact marketing analytics and strategic insights to Fortune 500 clients, while mentoring junior team members and contributing to the evolution of our consulting practice. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Serve as the day-to-day lead on high-value client engagements, managing project delivery, timelines, and stakeholder communications. Translate complex business challenges into analytical frameworks and actionable insights using data from multiple sources. Conduct advanced quantitative analyses (e.g., marketing attribution, segmentation, predictive modeling) to uncover business drivers and inform strategy. Present findings and recommendations to senior client stakeholders in a clear, compelling narrative that drives decision-making. Collaborate cross-functionally with internal teams to ensure seamless delivery of Marketing Solutions products. Support the development of project scopes, plans, and risk mitigation strategies aligned with TransUnion best practices. Mentor and guide junior analysts, fostering their growth and ensuring quality in client deliverables. Contribute to thought leadership and innovation within the Consulting Services team. Essential Skills & Experience: Track record years of experience in analytics, strategy consulting, or marketing consulting, with proven client-facing experience. Strong quantitative and analytical skills, with experience in marketing mix modeling, multi-touch attribution, customer segmentation, or identity/data management platforms. A degree in Statistics, Data Science, Marketing Analytics, or a related field. Excellent communication skills, with the ability to simplify complex data into actionable insights for diverse audiences. Proficiency in Excel and PowerPoint; familiarity with data visualization tools and statistical software is a plus. Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment. A collaborative mindset and a passion for mentoring and team development. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Consulting Services
Job Description Job Title: Software Engineer - Submarines Working Pattern: Full time (Days) Working location: Derby (Onsite) We have an exciting opportunity for a Software Engineer to help develop tools that support the design and manufacture of nuclear powerplants for the Royal Navy. You will build in-house web applications that help scientists and engineers work more efficiently and make better decisions. In this role, you will specify, design, test, and validate software components, and deliver high-quality code and documentation on time. You will break down designs, create tests, and ensure the software meets all requirements Our backend uses Python with scientific libraries (NumPy, SciPy, Polars), and our frontend uses React. Experience with these is helpful but not required. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Developing web applications for the upload, processing, and visualisation of complex manufacturing datasets. Aggregating data to aid product manufacture, helping to reduce risk, time and cost in our products. Modernising our processes and methods, acting as an ambassador for software and digital methods. As a senior software engineer you will seek to mentor and upskill junior colleagues, through maintaining technical development, guiding process compliance, and supporting wellbeing. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Demonstrable long-term experience of software development in a commercial environment. Preferably in fields with a focus on compliance (Financial services, medical, engineering, etc). A numerate, degree level, education (Computer Science, Mathematics, Physics, Engineering) or equivalent experience. Committed to developing high quality code that is interpretable, documented and tested. Taking responsibility to steer the governance and continuous improvement of these processes. With the support of the product owner, you will be keen to work with a range of customers from operations and engineering to elicit requirements and translate them to traceable code. Designing and architecting solutions for long term stability and maintainability. Have a delivery focussed mindset, able to make decisions that make best compromises between complexity and shipping value. This includes at the tech stack level. Experience of automation in the context of software development and deployment lifecycle. Demonstrable leadership attributes. This need not be a direct team leader or managerial role, but the behaviours and values commensurate with a senior position Have interests in topics beyond the typical scope of web application development, we are particularly keen to hear from applicants with interests in statistics, optimisation, and mathematics (Desirable). Experience of working during change or transformation. Building relationship within complex organisations and using this to influence outcomes (Desirable). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 16/01/2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 10 Dec 2025; 00:12 Posting End Date 16 Jan 2026PandoLogic.
12/12/2025
Full time
Job Description Job Title: Software Engineer - Submarines Working Pattern: Full time (Days) Working location: Derby (Onsite) We have an exciting opportunity for a Software Engineer to help develop tools that support the design and manufacture of nuclear powerplants for the Royal Navy. You will build in-house web applications that help scientists and engineers work more efficiently and make better decisions. In this role, you will specify, design, test, and validate software components, and deliver high-quality code and documentation on time. You will break down designs, create tests, and ensure the software meets all requirements Our backend uses Python with scientific libraries (NumPy, SciPy, Polars), and our frontend uses React. Experience with these is helpful but not required. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. What you will be doing: With this exciting opportunity you will get a chance to be involved with the following: Developing web applications for the upload, processing, and visualisation of complex manufacturing datasets. Aggregating data to aid product manufacture, helping to reduce risk, time and cost in our products. Modernising our processes and methods, acting as an ambassador for software and digital methods. As a senior software engineer you will seek to mentor and upskill junior colleagues, through maintaining technical development, guiding process compliance, and supporting wellbeing. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. To be successful in this role you will need to meet the following criteria: Demonstrable long-term experience of software development in a commercial environment. Preferably in fields with a focus on compliance (Financial services, medical, engineering, etc). A numerate, degree level, education (Computer Science, Mathematics, Physics, Engineering) or equivalent experience. Committed to developing high quality code that is interpretable, documented and tested. Taking responsibility to steer the governance and continuous improvement of these processes. With the support of the product owner, you will be keen to work with a range of customers from operations and engineering to elicit requirements and translate them to traceable code. Designing and architecting solutions for long term stability and maintainability. Have a delivery focussed mindset, able to make decisions that make best compromises between complexity and shipping value. This includes at the tech stack level. Experience of automation in the context of software development and deployment lifecycle. Demonstrable leadership attributes. This need not be a direct team leader or managerial role, but the behaviours and values commensurate with a senior position Have interests in topics beyond the typical scope of web application development, we are particularly keen to hear from applicants with interests in statistics, optimisation, and mathematics (Desirable). Experience of working during change or transformation. Building relationship within complex organisations and using this to influence outcomes (Desirable). We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for Rolls-Royce Submarines, you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. Closing date: 16/01/2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 10 Dec 2025; 00:12 Posting End Date 16 Jan 2026PandoLogic.
Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.
11/12/2025
Full time
Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.
Digital Workplace Coach | 12 Months Assignment Location: London-based (Hybrid, Onsite Presence Required) We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms. What You'll Be Doing: You'll support approximately colleagues internationally and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day. Your core responsibilities: Run coaching sessions-including 1:1s, team drop-ins, onboarding, and structured masterclasses. Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others. Proactively identify opportunities for smarter tool usage across teams and departments. Turn digital strategies into actionable how-to guides, workflows, and comms. Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates. Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly. Be a champion for digital dexterity-raising the baseline for systems thinking, adaptability, and productivity across the firm. What We're Looking For: Proven experience in digital enablement, L&D, change management, or workplace transformation. Confidence and presence-someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders. Strong knowledge of modern workplace tools (you won't know them all perfectly-but you'll be curious, adaptable, and able to leverage resources). Excellent coaching skills, with a clear, supportive, and empathetic style. Familiarity with adult learning, behavioural science, or change models (eg, ADKAR) is a plus. A data-informed mindset: You use usage data and feedback loops to guide your work and measure success. Experience in investment management or financial services is highly desirable but not essential for standout candidates. You'll play a key role in raising the digital baseline of a world-class organisation that's eager to learn-but needs the right kind of coach to guide the way. If you fit this criteria, we would love to hear from you.
10/12/2025
Contractor
Digital Workplace Coach | 12 Months Assignment Location: London-based (Hybrid, Onsite Presence Required) We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms. What You'll Be Doing: You'll support approximately colleagues internationally and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day. Your core responsibilities: Run coaching sessions-including 1:1s, team drop-ins, onboarding, and structured masterclasses. Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others. Proactively identify opportunities for smarter tool usage across teams and departments. Turn digital strategies into actionable how-to guides, workflows, and comms. Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates. Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly. Be a champion for digital dexterity-raising the baseline for systems thinking, adaptability, and productivity across the firm. What We're Looking For: Proven experience in digital enablement, L&D, change management, or workplace transformation. Confidence and presence-someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders. Strong knowledge of modern workplace tools (you won't know them all perfectly-but you'll be curious, adaptable, and able to leverage resources). Excellent coaching skills, with a clear, supportive, and empathetic style. Familiarity with adult learning, behavioural science, or change models (eg, ADKAR) is a plus. A data-informed mindset: You use usage data and feedback loops to guide your work and measure success. Experience in investment management or financial services is highly desirable but not essential for standout candidates. You'll play a key role in raising the digital baseline of a world-class organisation that's eager to learn-but needs the right kind of coach to guide the way. If you fit this criteria, we would love to hear from you.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
09/12/2025
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell, Lenovo/Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognised courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Fire and Security Engineer 38,000 - 45,000, Burgess Hill & London, Monday to Friday, Full-time, Permanent, 20 days holiday + 8 bank holidays + birthday off, Company vehicle, phone, PPE, and training provided The Role We are recruiting for an experienced Fire and Security Engineer to join a well-established and respected fire and security integration company. With NSI Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities will include: Servicing and maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring all work is carried out in compliance with Health & Safety and company policies Participating in team meetings and ongoing training sessions Supporting junior engineers or apprentices where required Requirements The successful candidate will have a minimum of 3 years' experience servicing Fire Alarms, CCTV, Access Control, and Intruder Alarm systems. A Level 3 FIA or equivalent qualification is essential. CSCS/ECS and IPAF certification, along with Gent Fire experience, are highly desirable. The role demands strong problem-solving skills, a professional approach to customer service, and a collaborative mindset. A full UK driving licence is essential. This role could suit someone who has worked as a Fire Alarm Engineer, Security Systems Engineer, or Fire & Security Technician. Company Information You will be joining a growing and forward-thinking business that designs, installs, and maintains premium fire and security solutions. With a strong client base and a commitment to investing in both its people and technology, the company values high standards, reliability, and innovation. Employees benefit from a supportive and team-oriented environment where development and progression are encouraged. Package 38,000 - 45,000 per annum Company vehicle and phone Full PPE and uniform provided 20 days holiday + 8 bank holidays + birthday off Company pension Company events Training and development opportunities Full-time, permanent position INDSK Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
06/12/2025
Full time
Fire and Security Engineer 38,000 - 45,000, Burgess Hill & London, Monday to Friday, Full-time, Permanent, 20 days holiday + 8 bank holidays + birthday off, Company vehicle, phone, PPE, and training provided The Role We are recruiting for an experienced Fire and Security Engineer to join a well-established and respected fire and security integration company. With NSI Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities will include: Servicing and maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring all work is carried out in compliance with Health & Safety and company policies Participating in team meetings and ongoing training sessions Supporting junior engineers or apprentices where required Requirements The successful candidate will have a minimum of 3 years' experience servicing Fire Alarms, CCTV, Access Control, and Intruder Alarm systems. A Level 3 FIA or equivalent qualification is essential. CSCS/ECS and IPAF certification, along with Gent Fire experience, are highly desirable. The role demands strong problem-solving skills, a professional approach to customer service, and a collaborative mindset. A full UK driving licence is essential. This role could suit someone who has worked as a Fire Alarm Engineer, Security Systems Engineer, or Fire & Security Technician. Company Information You will be joining a growing and forward-thinking business that designs, installs, and maintains premium fire and security solutions. With a strong client base and a commitment to investing in both its people and technology, the company values high standards, reliability, and innovation. Employees benefit from a supportive and team-oriented environment where development and progression are encouraged. Package 38,000 - 45,000 per annum Company vehicle and phone Full PPE and uniform provided 20 days holiday + 8 bank holidays + birthday off Company pension Company events Training and development opportunities Full-time, permanent position INDSK Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Test Manager Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Current Security Clearance or immediate eligibility to achieve Security Clearance is required for this role Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams. You are someone who is an authority on testing - being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You ll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands-on testing activities as and when required Main Duties and Expectations: Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output Lead by example - demonstrate calm and professional leadership. Always acting with integrity and capable of getting hands on in testing activities as and when required to support the team Provide assurance / oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives Required Skills & Experience: 10+ years of experience working as a Test Manager or Senior Test Lead ISTQB Foundation as a minimum Solid hands-on testing experience, across functional and non-functional testing, including but not limited to; API, Data Migrations, Accessibility Able to evidence experience of being able to deliver the main duties and responsibilities of the role, as above Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology Experience managing QA activities across multiple projects and workstreams leading, prioritising, escalating, supporting, coaching and mentoring Educating, implementing and enforcing best practice in testing Ability to define and implement Test Strategies and plans assessing the need for functional, non-functional, manual and automated testing Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way Ability to articulate risk, and provide clear and concise escalation and reporting Excellent stakeholder management at all levels, internally and with clients Ensuring quality standards are met across projects Experience reviewing and continuously improving testing practises and processes Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool Desirable Experience: Experience in Microsoft products such as Dynamics, Power Pages, Power Apps Hands-on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test Hands on experience of API testing Non-functional testing specialisms, such as performance and security Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote and geographically spread teams • ability to work flexibly to deliver on-time to tight timescales • Is able to understand, live and breathe the Kerv Values What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions togethe r.
05/12/2025
Full time
Test Manager Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Current Security Clearance or immediate eligibility to achieve Security Clearance is required for this role Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams. You are someone who is an authority on testing - being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You ll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands-on testing activities as and when required Main Duties and Expectations: Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output Lead by example - demonstrate calm and professional leadership. Always acting with integrity and capable of getting hands on in testing activities as and when required to support the team Provide assurance / oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives Required Skills & Experience: 10+ years of experience working as a Test Manager or Senior Test Lead ISTQB Foundation as a minimum Solid hands-on testing experience, across functional and non-functional testing, including but not limited to; API, Data Migrations, Accessibility Able to evidence experience of being able to deliver the main duties and responsibilities of the role, as above Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology Experience managing QA activities across multiple projects and workstreams leading, prioritising, escalating, supporting, coaching and mentoring Educating, implementing and enforcing best practice in testing Ability to define and implement Test Strategies and plans assessing the need for functional, non-functional, manual and automated testing Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way Ability to articulate risk, and provide clear and concise escalation and reporting Excellent stakeholder management at all levels, internally and with clients Ensuring quality standards are met across projects Experience reviewing and continuously improving testing practises and processes Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool Desirable Experience: Experience in Microsoft products such as Dynamics, Power Pages, Power Apps Hands-on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test Hands on experience of API testing Non-functional testing specialisms, such as performance and security Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote and geographically spread teams • ability to work flexibly to deliver on-time to tight timescales • Is able to understand, live and breathe the Kerv Values What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions togethe r.
Junior Platform Engineer Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact - if you don't have a degree, we definitely want to hear from you! Why Choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our commitment to you is you will be paid a competitive salary, above the National Living Wage from day one while you train, before going to work on our clients' projects using the skills you've gained. About The Client Our client, BAE Systems - Digital Intelligence, are looking to grow their Platform Engineering capability following continuous growth and success in the UK National Security sector at their London Offices. About The Role It all starts with our introductory training courses, covering everything you need to know to get started in the world of software and platform engineering. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). You'll learn a lot quite quickly - it will be fast-paced, but enjoyable and highly engaging! After the training period you'll have the opportunity to gain industry experience by joining BAE and working on their projects. For this specific role you will: Be a Platform Engineer who designs, builds and maintains scalable, resilient, secure, mission critical AWS platforms in support of software systems Be part of Agile Product teams who build mission critical systems for customers Join at a key point in their Cloud adoption journey and be able to help customers fully exploit the benefits of Cloud Be hands on using a range of AWS services to underpin the software Products built for BAE's customers Continue your learning journey with them through working with more experienced engineers as well as through structured training. About You Have a passion for working in Platform Engineering & Software development and an interest in exploring Agile methodologies and ways of working Be able to display the following competencies and behaviours: problem solving, attention to detail, adaptability and the desire to 'fix' things Be able to communicate effectively with technical and non-technical stakeholders to build trust and a rapport Motivated by technical challenges and enjoy building with technology in your personal life Ability and enthusiasm to learn - you're up for the challenge and ready to work hard for it You have a degree, but it doesn't have to be in CompSci or a STEM degree You don't have a degree, but you have some recent work experience or you've been doing some upskilling in technology recently What's In It For You? Working with interesting customers, building systems directly linked to keeping the UK safe Competitive salary from day one - above the UK Living Wage as part of our commitment to the Living Wage Foundation Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before. This will increase with length of service (5/10years) Our flexible benefits package includes; dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated People Manager to help you develop your career and guide you on your journey through BAE You'll be part of our Annual Bonus and Share scheme Travel The expectation for this role is 3 days a week minimum requirement in your base office with 4-5 days likely as your individual project requires. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us and DV Clearance shortly before or after joining. DV - Guidance Pack for Applicants - (url removed) What Happens Next? Apply Short Video Interview Technical Aptitude Test In-Person Interview Offer This is a fantastic opportunity to launch your career in the world of technology and join BAE Systems Digital Intelligence via a growing Tech Academy.
04/12/2025
Full time
Junior Platform Engineer Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact - if you don't have a degree, we definitely want to hear from you! Why Choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our commitment to you is you will be paid a competitive salary, above the National Living Wage from day one while you train, before going to work on our clients' projects using the skills you've gained. About The Client Our client, BAE Systems - Digital Intelligence, are looking to grow their Platform Engineering capability following continuous growth and success in the UK National Security sector at their London Offices. About The Role It all starts with our introductory training courses, covering everything you need to know to get started in the world of software and platform engineering. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). You'll learn a lot quite quickly - it will be fast-paced, but enjoyable and highly engaging! After the training period you'll have the opportunity to gain industry experience by joining BAE and working on their projects. For this specific role you will: Be a Platform Engineer who designs, builds and maintains scalable, resilient, secure, mission critical AWS platforms in support of software systems Be part of Agile Product teams who build mission critical systems for customers Join at a key point in their Cloud adoption journey and be able to help customers fully exploit the benefits of Cloud Be hands on using a range of AWS services to underpin the software Products built for BAE's customers Continue your learning journey with them through working with more experienced engineers as well as through structured training. About You Have a passion for working in Platform Engineering & Software development and an interest in exploring Agile methodologies and ways of working Be able to display the following competencies and behaviours: problem solving, attention to detail, adaptability and the desire to 'fix' things Be able to communicate effectively with technical and non-technical stakeholders to build trust and a rapport Motivated by technical challenges and enjoy building with technology in your personal life Ability and enthusiasm to learn - you're up for the challenge and ready to work hard for it You have a degree, but it doesn't have to be in CompSci or a STEM degree You don't have a degree, but you have some recent work experience or you've been doing some upskilling in technology recently What's In It For You? Working with interesting customers, building systems directly linked to keeping the UK safe Competitive salary from day one - above the UK Living Wage as part of our commitment to the Living Wage Foundation Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before. This will increase with length of service (5/10years) Our flexible benefits package includes; dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated People Manager to help you develop your career and guide you on your journey through BAE You'll be part of our Annual Bonus and Share scheme Travel The expectation for this role is 3 days a week minimum requirement in your base office with 4-5 days likely as your individual project requires. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us and DV Clearance shortly before or after joining. DV - Guidance Pack for Applicants - (url removed) What Happens Next? Apply Short Video Interview Technical Aptitude Test In-Person Interview Offer This is a fantastic opportunity to launch your career in the world of technology and join BAE Systems Digital Intelligence via a growing Tech Academy.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Consultant, Marketing Solutions to join our growing Consulting Services team. The Consulting Services organization leads our client engagements for the Marketing Solutions product set. Our mission is to build credible, integrated partnerships with clients to drive successful adoption of our TruAudience products and solutions. As a Lead Consultant, you will play a pivotal role in delivering high-impact marketing analytics and strategic insights to Fortune 500 clients, while mentoring junior team members and contributing to the evolution of our consulting practice. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Serve as the day-to-day lead on high-value client engagements, managing project delivery, timelines, and stakeholder communications. Translate complex business challenges into analytical frameworks and actionable insights using data from multiple sources. Conduct advanced quantitative analyses (e.g., marketing attribution, segmentation, predictive modeling) to uncover business drivers and inform strategy. Present findings and recommendations to senior client stakeholders in a clear, compelling narrative that drives decision-making. Collaborate cross-functionally with internal teams to ensure seamless delivery of Marketing Solutions products. Support the development of project scopes, plans, and risk mitigation strategies aligned with TransUnion best practices. Mentor and guide junior analysts, fostering their growth and ensuring quality in client deliverables. Contribute to thought leadership and innovation within the Consulting Services team. Essential Skills & Experience: Track record years of experience in analytics, strategy consulting, or marketing consulting, with proven client-facing experience. Strong quantitative and analytical skills, with experience in marketing mix modeling, multi-touch attribution, customer segmentation, or identity/data management platforms. A degree in Statistics, Data Science, Marketing Analytics, or a related field. Excellent communication skills, with the ability to simplify complex data into actionable insights for diverse audiences. Proficiency in Excel and PowerPoint; familiarity with data visualization tools and statistical software is a plus. Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment. A collaborative mindset and a passion for mentoring and team development. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Consulting Services
04/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Consultant, Marketing Solutions to join our growing Consulting Services team. The Consulting Services organization leads our client engagements for the Marketing Solutions product set. Our mission is to build credible, integrated partnerships with clients to drive successful adoption of our TruAudience products and solutions. As a Lead Consultant, you will play a pivotal role in delivering high-impact marketing analytics and strategic insights to Fortune 500 clients, while mentoring junior team members and contributing to the evolution of our consulting practice. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Serve as the day-to-day lead on high-value client engagements, managing project delivery, timelines, and stakeholder communications. Translate complex business challenges into analytical frameworks and actionable insights using data from multiple sources. Conduct advanced quantitative analyses (e.g., marketing attribution, segmentation, predictive modeling) to uncover business drivers and inform strategy. Present findings and recommendations to senior client stakeholders in a clear, compelling narrative that drives decision-making. Collaborate cross-functionally with internal teams to ensure seamless delivery of Marketing Solutions products. Support the development of project scopes, plans, and risk mitigation strategies aligned with TransUnion best practices. Mentor and guide junior analysts, fostering their growth and ensuring quality in client deliverables. Contribute to thought leadership and innovation within the Consulting Services team. Essential Skills & Experience: Track record years of experience in analytics, strategy consulting, or marketing consulting, with proven client-facing experience. Strong quantitative and analytical skills, with experience in marketing mix modeling, multi-touch attribution, customer segmentation, or identity/data management platforms. A degree in Statistics, Data Science, Marketing Analytics, or a related field. Excellent communication skills, with the ability to simplify complex data into actionable insights for diverse audiences. Proficiency in Excel and PowerPoint; familiarity with data visualization tools and statistical software is a plus. Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment. A collaborative mindset and a passion for mentoring and team development. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Consulting Services
Junior Customer Success Manager Stoke-on-Trent An exciting opportunity has arisen for a Junior Customer Success Manage r to join a talented team based in Stoke-on-Trent . In this role, you ll play a key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact for assigned customers, you ll advocate for their needs throughout the service lifecycle. This position would suit someone with previous experience in a customer-facing or support role for example, in service delivery , account management , or project coordination . Due to the nature of the sector our client operates in, you must be willing to obtain SC Clearance if successful. The role offers a 36-hour working week , the chance to work on exciting , meaningful projects, and excellent opportunities for career progression and development .
02/12/2025
Full time
Junior Customer Success Manager Stoke-on-Trent An exciting opportunity has arisen for a Junior Customer Success Manage r to join a talented team based in Stoke-on-Trent . In this role, you ll play a key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact for assigned customers, you ll advocate for their needs throughout the service lifecycle. This position would suit someone with previous experience in a customer-facing or support role for example, in service delivery , account management , or project coordination . Due to the nature of the sector our client operates in, you must be willing to obtain SC Clearance if successful. The role offers a 36-hour working week , the chance to work on exciting , meaningful projects, and excellent opportunities for career progression and development .
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Suffolk Highways Engineering team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. What you'll be doing: Work closely with project managers and other local teams to plan and implement highway schemes within budget and to programme, and in compliance with quality, safety and environmental objectives. Work collaboratively with our client to ensure clear scheme scope and objectives, responsibilities defined and change control managed. Take a lead on project delivery, coordinating the work of junior team members and providing feedback. Support the technical design lead in managing the design team, including line management, training and mentoring, cover during periods of absence, recruitment etc. Ensure a consistent quality of work in the design of schemes, ensuring compliance with Milestone and contract Integrated Management System processes. Ensure that relevant standards are applied in accordance with national & local criteria and sound engineering practice, to deliver appropriate solutions which offer best value. Supporting the development of staff within the team through line management and mentoring What you'll bring: Good working knowledge of Design Manual for Roads and Bridges/Specification for Highway Works and other relevant design standards relating to the design and maintenance of local authority highway and transport schemes. Working knowledge of the design & delivery of highway infrastructure projects using BIM/Digital Engineering software, systems and data. Proficient in using AutoCAD (essential) & Autodesk Infrastructure Design Suite (desirable). Site based highways experience to provide sufficient understanding of buildability, traffic management and construction programming. (desirable). Experience in designing/assessing surface water drainage systems using Micro Drainage software (or similar) (desirable) A relevant Degree in Civil Engineering or equivalent, or Foundation Degree/HNC/HND together with sufficient post qualification experience. Good commercial awareness in relation to the delivery of projects. Experience of working on traffic engineering & sustainable transport projects (desirable). Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Wereresponsibleand go further for our people, clients, communities and the planet Wereopenand seek new and better ways of exceeding expectations Weretogetherand as one team; the whole is greater than the sum of the parts Wereambitiousand embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. JBRP1_UKTJ
01/12/2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Suffolk Highways Engineering team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. What you'll be doing: Work closely with project managers and other local teams to plan and implement highway schemes within budget and to programme, and in compliance with quality, safety and environmental objectives. Work collaboratively with our client to ensure clear scheme scope and objectives, responsibilities defined and change control managed. Take a lead on project delivery, coordinating the work of junior team members and providing feedback. Support the technical design lead in managing the design team, including line management, training and mentoring, cover during periods of absence, recruitment etc. Ensure a consistent quality of work in the design of schemes, ensuring compliance with Milestone and contract Integrated Management System processes. Ensure that relevant standards are applied in accordance with national & local criteria and sound engineering practice, to deliver appropriate solutions which offer best value. Supporting the development of staff within the team through line management and mentoring What you'll bring: Good working knowledge of Design Manual for Roads and Bridges/Specification for Highway Works and other relevant design standards relating to the design and maintenance of local authority highway and transport schemes. Working knowledge of the design & delivery of highway infrastructure projects using BIM/Digital Engineering software, systems and data. Proficient in using AutoCAD (essential) & Autodesk Infrastructure Design Suite (desirable). Site based highways experience to provide sufficient understanding of buildability, traffic management and construction programming. (desirable). Experience in designing/assessing surface water drainage systems using Micro Drainage software (or similar) (desirable) A relevant Degree in Civil Engineering or equivalent, or Foundation Degree/HNC/HND together with sufficient post qualification experience. Good commercial awareness in relation to the delivery of projects. Experience of working on traffic engineering & sustainable transport projects (desirable). Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Wereresponsibleand go further for our people, clients, communities and the planet Wereopenand seek new and better ways of exceeding expectations Weretogetherand as one team; the whole is greater than the sum of the parts Wereambitiousand embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. JBRP1_UKTJ
Junior Customer Success Manager Stoke-on-Trent An exciting opportunity has arisen for a Junior Customer Success Manage r to join a talented team based in Stoke-on-Trent . In this role, you ll play a key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact for assigned customers, you ll advocate for their needs throughout the service lifecycle. This position would suit someone with previous experience in a customer-facing or support role for example, in service delivery , account management , or project coordination . Due to the nature of the sector our client operates in, you must be willing to obtain SC Clearance if successful. The role offers a 36-hour working week , the chance to work on exciting , meaningful projects, and excellent opportunities for career progression and development .
24/11/2025
Full time
Junior Customer Success Manager Stoke-on-Trent An exciting opportunity has arisen for a Junior Customer Success Manage r to join a talented team based in Stoke-on-Trent . In this role, you ll play a key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact for assigned customers, you ll advocate for their needs throughout the service lifecycle. This position would suit someone with previous experience in a customer-facing or support role for example, in service delivery , account management , or project coordination . Due to the nature of the sector our client operates in, you must be willing to obtain SC Clearance if successful. The role offers a 36-hour working week , the chance to work on exciting , meaningful projects, and excellent opportunities for career progression and development .
Junior IT Support Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to learn. Flair for problem solving and methodical approach to issue diagnosis (Essential). Team player who enjoys sharing knowledge with colleagues. Well organised with excellent time management skills and ability to work without supervision (Essential). Good working knowledge of MS Windows (Client devices). Understanding of MS Exchange and AD (Users and Computers). Experience of mobile device and application management across Microsoft, Apple and Android platforms (Desirable). 1-3 years previous customer facing support role, preferably technology related. A people person, who enjoys interacting and talking to people on a daily basis and can form strong relationships and connections. Principle accountabilities: Helping customers as soon as they walk into the door and being that first Point of call for all issues, prior to escalation. Talking to customers over the phone, in person or via chat / email to capture, record and resolve technical problems experienced. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolutions found. Take ownership of customer issues and ensure they are carried through to completion (Where possible - if not escalated). Upkeep and stick to the agreed SLA (Service Level Agreement) within the business. To maintain the asset database ensuring costs are controlled, items are fully accounted for and available to honour departmental deliverables. To be able to have flexibility with varying day-shift patterns. To manage and contribute to strategic projects as identified by the Service Desk Manager. To report to the Service Desk manager about any potential arising trends within the Service Desk client, in order to establish trends per user, software or department. Any other ad hoc tasks as set by Service Desk Manager. Other Requirements: Full UK Driving License & access to your own transport The Package: If successful our client is offering a salary of up 24,500 per annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this junior IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
21/11/2025
Full time
Junior IT Support Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to learn. Flair for problem solving and methodical approach to issue diagnosis (Essential). Team player who enjoys sharing knowledge with colleagues. Well organised with excellent time management skills and ability to work without supervision (Essential). Good working knowledge of MS Windows (Client devices). Understanding of MS Exchange and AD (Users and Computers). Experience of mobile device and application management across Microsoft, Apple and Android platforms (Desirable). 1-3 years previous customer facing support role, preferably technology related. A people person, who enjoys interacting and talking to people on a daily basis and can form strong relationships and connections. Principle accountabilities: Helping customers as soon as they walk into the door and being that first Point of call for all issues, prior to escalation. Talking to customers over the phone, in person or via chat / email to capture, record and resolve technical problems experienced. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolutions found. Take ownership of customer issues and ensure they are carried through to completion (Where possible - if not escalated). Upkeep and stick to the agreed SLA (Service Level Agreement) within the business. To maintain the asset database ensuring costs are controlled, items are fully accounted for and available to honour departmental deliverables. To be able to have flexibility with varying day-shift patterns. To manage and contribute to strategic projects as identified by the Service Desk Manager. To report to the Service Desk manager about any potential arising trends within the Service Desk client, in order to establish trends per user, software or department. Any other ad hoc tasks as set by Service Desk Manager. Other Requirements: Full UK Driving License & access to your own transport The Package: If successful our client is offering a salary of up 24,500 per annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this junior IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
20/11/2025
Full time
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge of Site Reliability Engineering principles Experience with Cloud computing (AWS is essential, Azure is a plus) Some other highly desirable skills include: Experience in DevSecOps - knowledge of Product Operating Model Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization knowledge of authentication and biometric system design is highly desired. Open-source experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
03/10/2025
Full time
Join us as a Principal Engineer for CIAM at Barclays, where you will support the acceleration of a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the heart of what we do. To be successful in this role you should have: Strong hands-on experience in the configuration, deployment and running of ForgeRock COTS based IAM solutions (PingGateway, PingAM, PingIDM, PingDS), including designing and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge of Site Reliability Engineering principles Experience with Cloud computing (AWS is essential, Azure is a plus) Some other highly desirable skills include: Experience in DevSecOps - knowledge of Product Operating Model Knowledge of Infrastructure as a Code tooling (Chef is essential, Ansible is a plus), containerization knowledge of authentication and biometric system design is highly desired. Open-source experience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our London office. Purpose of the role To drive technical excellence and innovation by leading the design and implementation of robust software solutions, providing mentorship to engineering teams, fostering cross-functional collaboration, and contributing to strategic planning to ensure the delivery of high-quality solutions aligned with business objectives. Accountabilities Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence. Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps. Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives. Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23126 Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: Work as part of the Operations Support team to provide technical solutions for the company s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
02/10/2025
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23126 Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary: Work as part of the Operations Support team to provide technical solutions for the company s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact if you don't have a degree, we definitely want to hear from you! Why Choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our commitment to you is you will be paid a competitive salary, above the National Living Wage from day one while you train, before going to work on our clients' projects using the skills you've gained. About The Client Our client, BAE Digital Intelligence, are looking to grow their Software Engineering capability at their Gloucester Office. 'Our people are what differentiates us. They are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions' About The Role It all starts with training, covering everything you need to know to get started in the world of software engineering. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). You'll learn a lot quite quickly - it will be fast-paced, but enjoyable and highly engaging! After the training period you'll have the opportunity to gain industry experience by joining BAE and working on their projects. For this specific role you will: Work across a variety of projects to create, deploy and maintain our customers Software Platforms Be able to write code that can contribute to the creation of mission critical systems Use a variety of software languages. Engineers are versatile and can code using many languages. You might specialise in 1 or 2 or might want to learn many more on your journey through the business. Typically, using: Java, JavaScript, React and Python Become proficient in AWS Cloud (extensive training to be provided on this technology from BAE) About You Have a passion for working in Software development and an interest in exploring Agile methodologies and ways of working Be able to display the following competencies and behaviours: problem solving, attention to detail, adaptability and the desire to 'fix' things Be able to communicate effectively with technical and non-technical stakeholders to build trust and a rapport Ability and enthusiasm to learn - you're up for the challenge and ready to work hard for it What's In It For You? Competitive salary from day one - above the UK Living Wage as part of our commitment to the Living Wage Foundation Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before. This will increase with length of service (5/10years) You can work around core hours with flexible and part-time working Flexible benefits package includes; dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated People Manager to help you develop your career and guide you on your journey through BAE Travel Please note as a Junior Full Stack Software Engineer you may be required to work on client sites and also come into your base office on a regular basis. If you have concerns about this; please speak to Corecom Tech Academy for more clarity. The expectation for this role is 3 days a week minimum requirement in your base office or as much as your individual project requires. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us and DV Clearance shortly before or after joining. What Happens Next? Apply - Submit your most recent CV below. You'll be asked to answer a couple of our screening questions - but don't worry! You don't need any specific tech background to apply. Short Video Interview - We'll invite you to a 30-minute Teams video call to learn about you, discuss the role, and ask a few competency-based questions on problem-solving and time management. Technical Aptitude Test - You'll be sent a short, online technical aptitude test - We don't believe you should spend hours completing tasks or learning things before you start! In-Person Interview - It's your time to shine! Successful candidates will be invited to our in-person assessment centre with the client Offer - Both happy things are a good fit? We'll offer you a place and send you joining instructions with course details, start date, and other important information. For this role, the start date is 5th January 2026 with in-person assessments to be confirmed shortly. This is a fantastic opportunity to launch your career in the world of technology and join a growing Tech Academy & industry renowned business that puts you, the employee, first!
02/10/2025
Full time
Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Corecom Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact if you don't have a degree, we definitely want to hear from you! Why Choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our commitment to you is you will be paid a competitive salary, above the National Living Wage from day one while you train, before going to work on our clients' projects using the skills you've gained. About The Client Our client, BAE Digital Intelligence, are looking to grow their Software Engineering capability at their Gloucester Office. 'Our people are what differentiates us. They are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions' About The Role It all starts with training, covering everything you need to know to get started in the world of software engineering. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). You'll learn a lot quite quickly - it will be fast-paced, but enjoyable and highly engaging! After the training period you'll have the opportunity to gain industry experience by joining BAE and working on their projects. For this specific role you will: Work across a variety of projects to create, deploy and maintain our customers Software Platforms Be able to write code that can contribute to the creation of mission critical systems Use a variety of software languages. Engineers are versatile and can code using many languages. You might specialise in 1 or 2 or might want to learn many more on your journey through the business. Typically, using: Java, JavaScript, React and Python Become proficient in AWS Cloud (extensive training to be provided on this technology from BAE) About You Have a passion for working in Software development and an interest in exploring Agile methodologies and ways of working Be able to display the following competencies and behaviours: problem solving, attention to detail, adaptability and the desire to 'fix' things Be able to communicate effectively with technical and non-technical stakeholders to build trust and a rapport Ability and enthusiasm to learn - you're up for the challenge and ready to work hard for it What's In It For You? Competitive salary from day one - above the UK Living Wage as part of our commitment to the Living Wage Foundation Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before. This will increase with length of service (5/10years) You can work around core hours with flexible and part-time working Flexible benefits package includes; dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated People Manager to help you develop your career and guide you on your journey through BAE Travel Please note as a Junior Full Stack Software Engineer you may be required to work on client sites and also come into your base office on a regular basis. If you have concerns about this; please speak to Corecom Tech Academy for more clarity. The expectation for this role is 3 days a week minimum requirement in your base office or as much as your individual project requires. Security Clearance Only those with the permanent and unrestricted right to live and work in the UK will be considered for a position within BAE Systems Digital Intelligence. Due to the nature of our work, successful candidates for this role will be required to go through Government SC clearance prior to starting with us and DV Clearance shortly before or after joining. What Happens Next? Apply - Submit your most recent CV below. You'll be asked to answer a couple of our screening questions - but don't worry! You don't need any specific tech background to apply. Short Video Interview - We'll invite you to a 30-minute Teams video call to learn about you, discuss the role, and ask a few competency-based questions on problem-solving and time management. Technical Aptitude Test - You'll be sent a short, online technical aptitude test - We don't believe you should spend hours completing tasks or learning things before you start! In-Person Interview - It's your time to shine! Successful candidates will be invited to our in-person assessment centre with the client Offer - Both happy things are a good fit? We'll offer you a place and send you joining instructions with course details, start date, and other important information. For this role, the start date is 5th January 2026 with in-person assessments to be confirmed shortly. This is a fantastic opportunity to launch your career in the world of technology and join a growing Tech Academy & industry renowned business that puts you, the employee, first!
Junior Account Manager Join a fun, supportive team and kickstart your career in account management. Location: Bromley, Kent (10 mins from Bromley South) Salary: £22,000 £28,000 (depending on experience) Pattern: Office Mon Thu, WFH Fri Employer: Cleverbox Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. They re expanding quickly, and they re on the lookout for a bright, driven Junior Account Manager with a passion for design to support their senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience. This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success. Responsibilities Support Account Managers with client communications and management of projects Begin taking ownership of small client accounts and projects Monitor project timelines and ensure deliverables are met Join client meetings, prepare agendas and follow up on actions Draft proposals and client reports Collaborate with design and technical teams to ensure quality assurance Contribute ideas to improve client experience Manage, qualify and distribute incoming sales leads Update, clean and manage our CRM database Actively engage with our clients to upsell our services Skills & Qualities Educated to a minimum of A-Level or BTEC Standard Good interpersonal and communication skills confident on calls and video meetings A natural problem solver who enjoys learning new skills and is keen to take responsibility Excellent verbal and written English with great attention to detail A conscientious worker with a strong work ethic and a can-do attitude Comfortable with Google Workspace/Microsoft Office and CRM basics Organised, accurate, proactive and ready to work as part of a team Interest in design/digital and a career in account management Prior office experience in sales, marketing or an office environment would be a bonus Why join Cleverbox? Work in a creative, ambitious design agency with a fun, supportive culture Get hands-on training and grow your skills fast with guidance from experienced team members Great progression opportunities in technical support or project management Take part in regular team discussions and CPD opportunities A role where no two days are the same - you ll learn something new every day This is the perfect role if you re looking to start your career in a client-focused, creative environment that s both supportive and social. To apply: Send your CV and covering letter Timeline: Initial remote interviews will take place on: Tue 30th Sept 2025 Discover more about Cleverbox and the services they provide at their website Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.
01/10/2025
Full time
Junior Account Manager Join a fun, supportive team and kickstart your career in account management. Location: Bromley, Kent (10 mins from Bromley South) Salary: £22,000 £28,000 (depending on experience) Pattern: Office Mon Thu, WFH Fri Employer: Cleverbox Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. They re expanding quickly, and they re on the lookout for a bright, driven Junior Account Manager with a passion for design to support their senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience. This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success. Responsibilities Support Account Managers with client communications and management of projects Begin taking ownership of small client accounts and projects Monitor project timelines and ensure deliverables are met Join client meetings, prepare agendas and follow up on actions Draft proposals and client reports Collaborate with design and technical teams to ensure quality assurance Contribute ideas to improve client experience Manage, qualify and distribute incoming sales leads Update, clean and manage our CRM database Actively engage with our clients to upsell our services Skills & Qualities Educated to a minimum of A-Level or BTEC Standard Good interpersonal and communication skills confident on calls and video meetings A natural problem solver who enjoys learning new skills and is keen to take responsibility Excellent verbal and written English with great attention to detail A conscientious worker with a strong work ethic and a can-do attitude Comfortable with Google Workspace/Microsoft Office and CRM basics Organised, accurate, proactive and ready to work as part of a team Interest in design/digital and a career in account management Prior office experience in sales, marketing or an office environment would be a bonus Why join Cleverbox? Work in a creative, ambitious design agency with a fun, supportive culture Get hands-on training and grow your skills fast with guidance from experienced team members Great progression opportunities in technical support or project management Take part in regular team discussions and CPD opportunities A role where no two days are the same - you ll learn something new every day This is the perfect role if you re looking to start your career in a client-focused, creative environment that s both supportive and social. To apply: Send your CV and covering letter Timeline: Initial remote interviews will take place on: Tue 30th Sept 2025 Discover more about Cleverbox and the services they provide at their website Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.
Job Title: Test Manager Duration: 3 Months Location: Cambridge, Luton or Macclesfield Rate: 500 per day - PAYE via Umbrella Job Role: The role is accountable for managing the testing solutions to approved budget and schedule commitments whilst meeting required quality and compliance standards. Focus areas include stakeholder management, risk management and delivery of good testing practices and strategies. Key Responsibilities: Leading the delivery of software testing services within internal projects and programmes to meet business needs with a hands on approach where required. Being able to lead large testing projects to successfully deliver for the business and IT teams. Create and sustain great relationships with key stakeholders from an operational and tactical perspective. Overseeing and managing test strategies, test planning, and good practices on IT projects. Managing and leading testing on multiple programmes/projects with the ability to prioritise, lead and guide the testing teams to successful delivery. Working in a globally distributed team including coaching and mentoring more junior members of the team. Provide the leadership to balances budget, staffing mix, and milestones when building test plans and schedules. Customer facing communications, driving testing engagement strategies, effective risks & issues management, ensuring processes are effectively used. Ensure problems are resolved and escalated as appropriate. Proactive approach to problem solving with strong lateral and critical thinking skills. Work with the technology groups and business areas to review project estimations and costs surrounding project funding. When necessary, drive the efforts surrounding testing evidence for auditing and regulation purposes for projects, based upon their specific regulatory needs. Ensure the testing teams engaged on the projects adhere to all standards, quality, and compliance, as well as processes, defined technical capabilities, and good practices. Establish program governance and lead Decision Point reviews; member Steering Committee meetings. Support / lead testing of a world-class centre of excellence supporting all types of project methodology (Scrum, KanBan, Waterfall, V-Model, SAFe, etc). Collaborating with product owners and project managers regarding any changes in scope or schedule, challenging whether these changes are justified, covered financially and agreed to by appropriate decision makers. Collaborating with other testing leads on testing demand and resource management. Identifying, leading and/or supporting process improvement initiatives within the project. Experience of Session Based Test Management, exploratory testing and different tools for assisting testing. Self-learner and serious about remaining up to date with testing industry advancements. Ability to grasp and understand new technology and concepts. Essential Skills: Create, Manage and Own testing strategies inline withGxP and validation requirements. Collaborate with QA, business, and IT teams to ensure traceability and compliance. Manage test planning, execution, and reporting across integrated systems. Use tools like HP ALM, Confluence, JIRA (Xray), or Veeva Vault for test and defect management. Strong understanding of Pharma regulatory frameworks. Proven track record in managing end-to-end lifecycle of testing in Pharma IT projects. Excellent documentation and stakeholder communication skills. Experience with Pharma system implementations or upgrades. "Nice to Have" Skills: Familiarity with Agile or hybrid methodologies in regulated environments. Background in Professional Services, Clinical Trials, or Pharmacovigilance. Exposure to cloud-based Pharma platforms Exposure to Pharmaceutical data types. Manage Automation (Seleenium, Leapwork) and Performance (Microfocus Performance Center) test teams within the life cycle of IT projects. Knowledge of AI/ML.
01/09/2025
Contractor
Job Title: Test Manager Duration: 3 Months Location: Cambridge, Luton or Macclesfield Rate: 500 per day - PAYE via Umbrella Job Role: The role is accountable for managing the testing solutions to approved budget and schedule commitments whilst meeting required quality and compliance standards. Focus areas include stakeholder management, risk management and delivery of good testing practices and strategies. Key Responsibilities: Leading the delivery of software testing services within internal projects and programmes to meet business needs with a hands on approach where required. Being able to lead large testing projects to successfully deliver for the business and IT teams. Create and sustain great relationships with key stakeholders from an operational and tactical perspective. Overseeing and managing test strategies, test planning, and good practices on IT projects. Managing and leading testing on multiple programmes/projects with the ability to prioritise, lead and guide the testing teams to successful delivery. Working in a globally distributed team including coaching and mentoring more junior members of the team. Provide the leadership to balances budget, staffing mix, and milestones when building test plans and schedules. Customer facing communications, driving testing engagement strategies, effective risks & issues management, ensuring processes are effectively used. Ensure problems are resolved and escalated as appropriate. Proactive approach to problem solving with strong lateral and critical thinking skills. Work with the technology groups and business areas to review project estimations and costs surrounding project funding. When necessary, drive the efforts surrounding testing evidence for auditing and regulation purposes for projects, based upon their specific regulatory needs. Ensure the testing teams engaged on the projects adhere to all standards, quality, and compliance, as well as processes, defined technical capabilities, and good practices. Establish program governance and lead Decision Point reviews; member Steering Committee meetings. Support / lead testing of a world-class centre of excellence supporting all types of project methodology (Scrum, KanBan, Waterfall, V-Model, SAFe, etc). Collaborating with product owners and project managers regarding any changes in scope or schedule, challenging whether these changes are justified, covered financially and agreed to by appropriate decision makers. Collaborating with other testing leads on testing demand and resource management. Identifying, leading and/or supporting process improvement initiatives within the project. Experience of Session Based Test Management, exploratory testing and different tools for assisting testing. Self-learner and serious about remaining up to date with testing industry advancements. Ability to grasp and understand new technology and concepts. Essential Skills: Create, Manage and Own testing strategies inline withGxP and validation requirements. Collaborate with QA, business, and IT teams to ensure traceability and compliance. Manage test planning, execution, and reporting across integrated systems. Use tools like HP ALM, Confluence, JIRA (Xray), or Veeva Vault for test and defect management. Strong understanding of Pharma regulatory frameworks. Proven track record in managing end-to-end lifecycle of testing in Pharma IT projects. Excellent documentation and stakeholder communication skills. Experience with Pharma system implementations or upgrades. "Nice to Have" Skills: Familiarity with Agile or hybrid methodologies in regulated environments. Background in Professional Services, Clinical Trials, or Pharmacovigilance. Exposure to cloud-based Pharma platforms Exposure to Pharmaceutical data types. Manage Automation (Seleenium, Leapwork) and Performance (Microfocus Performance Center) test teams within the life cycle of IT projects. Knowledge of AI/ML.
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: As part of our continued growth in OT Cyber Security, we are looking for an experienced, committed and enthusiastic Principal OT Cyber Security Engineer to join our Automation team. The Principal OT Cyber Security Engineer will: Lead OT cyber security project lifecycle activities to deliver secure by design Industrial Automation and Control Systems Be responsible for developing and supporting the growth of our OT cyber security consultancy services Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System (CSMS) The Principal OT Cyber Security Engineer will take full responsibility for the successful delivery of cyber security projects (technical, quality, time and cost elements). The ideal candidate will demonstrate a growth mindset, bring innovative and bleeding edge solutions to address complex challenges and have the ability to develop new ideas, processes and systems in an evolving OT cyber security landscape. Key Activities: Working co-operatively with the OT Cyber Security Manager, Technical Managers, Project Managers and engineering teams across a variety of Automation projects you will: Lead OT cyber security project lifecycle activities to deliver secure by design IACS: Facilitate and conduct ISA-62443-3-2 based cyber security risk assessments to define risk based OT cyber security requirements Create defence in depth, segmented system architectures Develop secure by design IACS to meet client requirements including documenting OT cyber security requirements and specifications Implement OT cyber security controls and countermeasures including: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Support Project Managers with the planning and execution of OT cyber security aspects of projects to ensure they meet the time, cost and quality required by our clients Responsible for developing and supporting the growth of our OT cyber security consultancy services by: Evaluating new OT cyber security consultancy offerings and establishing our approach Conducting OT cyber security gap assessments of procedural and technological controls against relevant frameworks and standards e.g. National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF), ISA / IEC 62443 suite, OG86 etc. Carrying out a wide variety of site and desktop based vulnerability assessments on clients brown field IACS Support clients in the creation and development of their own CSMS artefacts including policies, procedures, guidelines, specification and work instructions etc. Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System Support further development of cyber security documentation including policies, procedures and specifications Grow out OT cyber security partner ecosystem Ensure policies, procedures and specifications are being followed on projects by providing OT cyber security technical supervision and quality assurance through project surveillance e.g. design review, informal audits etc. Promote and maintain high level of security hygiene within Bilfinger UK Automation department Promote and facilitate OT cyber security knowledge sharing and learning from experience through, for example, internal training, lunch and learns, standardisation, best practices etc. Attend and represent Bilfinger UK at industry OT cyber security groups and events Contribute to the continuous professional development of the team by providing technical leadership and mentoring of junior engineers Support Business Development team on opportunities including at client meetings, presentations/demonstrations, solutions optioneering etc. Support Proposals team on technical solutions optioneering, bid production and technically reviewing bids Help develop and foster relationships and partnerships with control system OEM/vendor OT cyber security teams and OT cyber security solution providers Provide health and safety leadership by example Skills & Experience: At least 5 years of practical engineering experience in the application of OT cyber security to PLC, DCS, RTU, SCADA and HMI systems in at least one of Bilfinger UK's key sectors. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Practitioner of the ISA/IEC 62443 suite of standards, with particular focus on -2-1, 2-4, 3-2 and 3-3. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Broad technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation, Siemens, Schneider etc. Experience of industrial networking protocols e.g. CIP, DNP3, Modbus, PROFINET, IEC 61850, PRP, REP Experience of working within and supporting the continuous improvement of a Quality Management System (QMS) Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Engineering Permanent Professional Bilfinger Engineering
01/09/2025
Full time
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. Role: As part of our continued growth in OT Cyber Security, we are looking for an experienced, committed and enthusiastic Principal OT Cyber Security Engineer to join our Automation team. The Principal OT Cyber Security Engineer will: Lead OT cyber security project lifecycle activities to deliver secure by design Industrial Automation and Control Systems Be responsible for developing and supporting the growth of our OT cyber security consultancy services Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System (CSMS) The Principal OT Cyber Security Engineer will take full responsibility for the successful delivery of cyber security projects (technical, quality, time and cost elements). The ideal candidate will demonstrate a growth mindset, bring innovative and bleeding edge solutions to address complex challenges and have the ability to develop new ideas, processes and systems in an evolving OT cyber security landscape. Key Activities: Working co-operatively with the OT Cyber Security Manager, Technical Managers, Project Managers and engineering teams across a variety of Automation projects you will: Lead OT cyber security project lifecycle activities to deliver secure by design IACS: Facilitate and conduct ISA-62443-3-2 based cyber security risk assessments to define risk based OT cyber security requirements Create defence in depth, segmented system architectures Develop secure by design IACS to meet client requirements including documenting OT cyber security requirements and specifications Implement OT cyber security controls and countermeasures including: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Support Project Managers with the planning and execution of OT cyber security aspects of projects to ensure they meet the time, cost and quality required by our clients Responsible for developing and supporting the growth of our OT cyber security consultancy services by: Evaluating new OT cyber security consultancy offerings and establishing our approach Conducting OT cyber security gap assessments of procedural and technological controls against relevant frameworks and standards e.g. National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF), ISA / IEC 62443 suite, OG86 etc. Carrying out a wide variety of site and desktop based vulnerability assessments on clients brown field IACS Support clients in the creation and development of their own CSMS artefacts including policies, procedures, guidelines, specification and work instructions etc. Manage continuous improvement of Bilfinger UK's OT Cyber Security Management System Support further development of cyber security documentation including policies, procedures and specifications Grow out OT cyber security partner ecosystem Ensure policies, procedures and specifications are being followed on projects by providing OT cyber security technical supervision and quality assurance through project surveillance e.g. design review, informal audits etc. Promote and maintain high level of security hygiene within Bilfinger UK Automation department Promote and facilitate OT cyber security knowledge sharing and learning from experience through, for example, internal training, lunch and learns, standardisation, best practices etc. Attend and represent Bilfinger UK at industry OT cyber security groups and events Contribute to the continuous professional development of the team by providing technical leadership and mentoring of junior engineers Support Business Development team on opportunities including at client meetings, presentations/demonstrations, solutions optioneering etc. Support Proposals team on technical solutions optioneering, bid production and technically reviewing bids Help develop and foster relationships and partnerships with control system OEM/vendor OT cyber security teams and OT cyber security solution providers Provide health and safety leadership by example Skills & Experience: At least 5 years of practical engineering experience in the application of OT cyber security to PLC, DCS, RTU, SCADA and HMI systems in at least one of Bilfinger UK's key sectors. Experience of the design, specification, implementation, testing and commissioning of security solutions, controls and countermeasures for OT/IACS environments. This should include: Hardening of BIOS/UEFI, virtual environments and operating systems to recognised industry standards, guidelines and best practices Network security including segmentation and boundary protection through managed switches, firewalls and remote access solutions e.g. Stratix, Fortinet etc. Cyber security applications for industrial control system environments: Host Intrusion Detection (HIDS) Malware detection and protection i.e. Endpoint Detection and Response (EDR) Network Intrusion Detection (IDS) Network monitoring Security Information and Event Management (SIEM) Practitioner of the ISA/IEC 62443 suite of standards, with particular focus on -2-1, 2-4, 3-2 and 3-3. Experience working in or for System Integrator, Operators of Essential Services (OES) or Critical National Infrastructure (CNI) organisations Broad technical knowledge of a variety of control system Original Equipment Manufacturers (OEMs) e.g. AVEVA, Rockwell Automation, Siemens, Schneider etc. Experience of industrial networking protocols e.g. CIP, DNP3, Modbus, PROFINET, IEC 61850, PRP, REP Experience of working within and supporting the continuous improvement of a Quality Management System (QMS) Qualifications: A degree or HND/HNC in Electronic/Electrical Engineering, Computer Science or other relevant engineering discipline Professionally registered engineer or working towards professional registration Relevant OT cyber security certification e.g.: ISA/IEC 62443 Cyber Security Expert Global Information Assurance Certification (GIAC) Global Industrial Cyber Security Professional Certification (GISCP) If you wish to speak to a member of the recruitment team, please contact . Bilfinger UK Limited Engineering Permanent Professional Bilfinger Engineering