Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
14/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
14/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment JBRP1_UKTJ
14/12/2025
Full time
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment JBRP1_UKTJ
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
13/12/2025
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Are you an IT Support Analyst, Service Desk Analyst, First Line Support Engineer, Wundows10, Windows 11 located in the Salisbury area, and looking for your next opportunity? We are recruiting for our services client based near Salisbury who require an IT Support Analyst to join their Service Desk team, providing effective technical support to users across multiple sites. You'll handle calls and requests, resolve incidents, and ensure IT services run smoothly. You will be working in an SC Security Cleared environment. You will either currently hold SC/DV Clearance, or be eligible to undertake.* The client will sponsor SC clearance if not already held* Paying 30-35K plus excellent benefits The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough and although full time on site for the first few months, will become hybrid working You will be customer focused, a technically skilled IT Support Analyst who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real impact. This could be the role for you. As an IT Support Analyst, You'll provide first-line technical support to users across the business, primarily over the phone, but occasionally in person. You'll troubleshoot issues, manage service requests, and ensure users receive timely, effective solution Key Responsibilities Provide 1st line IT support via phone and online. Log and manage tickets in Halo Service Management tool. Troubleshoot and resolve issues, escalating when needed. support device builds, provisioning, and asset management. Ensure compliance with IT security policies. Essential Skills strong knowledge of Windows 10/11, Microsoft Office, O365. Experience in IT support across multi-office environments. Familiarity with ITIL v4 and Service Desk tools. Device installation, configuration, and troubleshooting. Understanding of IT security best practices. CompTIA A+ or equivalent certification. Desirable Experience with Halo, SCCM/MECM, Intune. Knowledge of VOIP, printer admin, and Microsoft licensing. If You're an experienced IT Support Analyst with strong Windows 11 and ITIL knowledge, and You're looking to make an impact in a secure, dynamic environment, we'd love to hear from you. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
11/12/2025
Full time
Are you an IT Support Analyst, Service Desk Analyst, First Line Support Engineer, Wundows10, Windows 11 located in the Salisbury area, and looking for your next opportunity? We are recruiting for our services client based near Salisbury who require an IT Support Analyst to join their Service Desk team, providing effective technical support to users across multiple sites. You'll handle calls and requests, resolve incidents, and ensure IT services run smoothly. You will be working in an SC Security Cleared environment. You will either currently hold SC/DV Clearance, or be eligible to undertake.* The client will sponsor SC clearance if not already held* Paying 30-35K plus excellent benefits The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough and although full time on site for the first few months, will become hybrid working You will be customer focused, a technically skilled IT Support Analyst who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real impact. This could be the role for you. As an IT Support Analyst, You'll provide first-line technical support to users across the business, primarily over the phone, but occasionally in person. You'll troubleshoot issues, manage service requests, and ensure users receive timely, effective solution Key Responsibilities Provide 1st line IT support via phone and online. Log and manage tickets in Halo Service Management tool. Troubleshoot and resolve issues, escalating when needed. support device builds, provisioning, and asset management. Ensure compliance with IT security policies. Essential Skills strong knowledge of Windows 10/11, Microsoft Office, O365. Experience in IT support across multi-office environments. Familiarity with ITIL v4 and Service Desk tools. Device installation, configuration, and troubleshooting. Understanding of IT security best practices. CompTIA A+ or equivalent certification. Desirable Experience with Halo, SCCM/MECM, Intune. Knowledge of VOIP, printer admin, and Microsoft licensing. If You're an experienced IT Support Analyst with strong Windows 11 and ITIL knowledge, and You're looking to make an impact in a secure, dynamic environment, we'd love to hear from you. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Are you an experienced Business Analyst or Business Systems Analyst? Do you have specific experience of working on repairs, maintenance, asset management or social housing software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. This contract is offered on an initial six-month basis with scope to run - and outside of IR35. The purpose of your role new role will be to shape, develop, and own end to end AsIs/ToBe business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. Essential Demonstrable commercial experience of effectively working independently as a Business Analysis. Strong experience mapping AsIs/ToBe processes and User Acceptance Testing (UAT) and/or; Developing functional and non-functional requirements. Experience working with Social Housing, Repairs, Maintenance, Asset Management or Property Services business processes. Excellent communication skills and strong work ethic. Desirable Demonstrable experience of working with dedicated housing repairs or assets software (Such as MRI Repairs/Assets, Rocc Uniclass, Total Mobile/Connect, Real RAM4000, ECMK Integrator, OneServe, Plentific, Platform-specific Field Services, Pimss, Cx/Keystone,/TechnologyForge, Asprey, or similar) or the Property Services/Assets modules of Social Housing applications (Such as NEC/Northgate Housing, Civica Cx Housing, MRI Enterprise/Orchard Housing/Capita One/OPENHousing, Aareon QL, MIS ActiveH, or similar) SQL Scripting Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar). As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial six-month basis with scope to run. The role is hybrid, predominantly home based with weekly presence required in a West Midlands office. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
11/12/2025
Contractor
Are you an experienced Business Analyst or Business Systems Analyst? Do you have specific experience of working on repairs, maintenance, asset management or social housing software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. This contract is offered on an initial six-month basis with scope to run - and outside of IR35. The purpose of your role new role will be to shape, develop, and own end to end AsIs/ToBe business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities. Essential Demonstrable commercial experience of effectively working independently as a Business Analysis. Strong experience mapping AsIs/ToBe processes and User Acceptance Testing (UAT) and/or; Developing functional and non-functional requirements. Experience working with Social Housing, Repairs, Maintenance, Asset Management or Property Services business processes. Excellent communication skills and strong work ethic. Desirable Demonstrable experience of working with dedicated housing repairs or assets software (Such as MRI Repairs/Assets, Rocc Uniclass, Total Mobile/Connect, Real RAM4000, ECMK Integrator, OneServe, Plentific, Platform-specific Field Services, Pimss, Cx/Keystone,/TechnologyForge, Asprey, or similar) or the Property Services/Assets modules of Social Housing applications (Such as NEC/Northgate Housing, Civica Cx Housing, MRI Enterprise/Orchard Housing/Capita One/OPENHousing, Aareon QL, MIS ActiveH, or similar) SQL Scripting Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar). As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial six-month basis with scope to run. The role is hybrid, predominantly home based with weekly presence required in a West Midlands office. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled. Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Senior Golang Developer - Kubernetes - Financial Services Excellent opportunity opens for an experienced Developer strong on Golang with experience in AWS and Kubernetes to join a highly regarded Financial Services entity's London office. You will act as the team lead and play a key role in building mission-critical financial applications that power trading, investment, and risk management systems across the firm. If you are passionate about working in a dynamic, fast-paced environment and are eager to apply your technical expertise to the financial services industry, this is the role for you. Key Responsibilities: Design, develop, and maintain high-performance Back End services using GoLang to support financial applications and services , including trading platforms, investment systems, and risk management tools. Build and deploy cloud-based solutions using Amazon Web Services (AWS), including services such as EC2, S3, RDS, DynamoDB, and Lambda to create scalable, reliable, and secure infrastructure. Implement and manage containerized applications using Kubernetes, ensuring seamless orchestration, scaling, and resilience in a cloud environment. Write clean, efficient, and well-documented code while following best practices for financial systems development, focusing on performance and security. Collaborate with other development teams, business analysts, and stakeholders to define and refine requirements, and ensure that applications meet financial regulatory standards and business needs. Optimize the performance of Back End services, ensuring low-latency responses and high availability, critical for financial services. Implement CI/CD pipelines, automated testing, and monitoring systems to ensure the reliability and stability of production systems. Proactively identify issues and bottlenecks in existing systems and propose solutions to improve the system's performance and scalability. Stay updated with new tools, technologies, and industry trends in cloud computing, containerization, and financial systems to continuously improve development practices and outcomes. Ideal Skills: Proven experience (2+ years) in GoLang Back End development, with a strong focus on performance optimization and building scalable systems for high-volume, high-frequency financial applications. Strong experience working with Amazon Web Services (AWS), including EC2, S3, RDS, DynamoDB, Lambda, and other cloud-native technologies. Hands-on experience with Kubernetes for deploying, managing, and scaling containerized applications in a cloud environment. Solid understanding of financial systems and services, particularly in areas such as trading platforms, investment management, and risk analytics. Experience in building microservices architectures and working with APIs (RESTful, gRPC, etc.) to integrate various systems. Strong knowledge of containerization (Docker) and continuous integration/deployment (CI/CD) practices. Experience with database systems (relational and NoSQL) and working with financial data. Familiarity with DevOps practices and tools to streamline the development life cycle, such as infrastructure-as-code (eg, Terraform or CloudFormation). Ability to troubleshoot and resolve issues in production environments, ensuring uptime and performance in high-pressure, mission-critical scenarios. Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders in a fast-paced financial environment. Experience with serverless computing (AWS Lambda, etc.) to create efficient and scalable solutions. Knowledge of financial industry regulations and standards, particularly around data security and privacy. Familiarity with event-driven architectures or message queues (eg, Kafka, RabbitMQ) for Real Time data processing. Experience with automated testing frameworks and continuous delivery tools like Jenkins, GitLab CI, or CircleCI. Understanding of performance monitoring and observability tools such as CloudWatch, Prometheus, or Datadog. Interested? Please Apply! Golang Go AWS Kubernetes Terraform Bank Banking Finance Financial Services Crypto Blockchain Web3 Trading Exchange Digital Assets Hybrid Flexible Developer Software Engineer Backend Developer Golang Engineer Kafka Apache Kafka RabbitMQ AWS Lambda Cloud Platform
11/12/2025
Full time
Senior Golang Developer - Kubernetes - Financial Services Excellent opportunity opens for an experienced Developer strong on Golang with experience in AWS and Kubernetes to join a highly regarded Financial Services entity's London office. You will act as the team lead and play a key role in building mission-critical financial applications that power trading, investment, and risk management systems across the firm. If you are passionate about working in a dynamic, fast-paced environment and are eager to apply your technical expertise to the financial services industry, this is the role for you. Key Responsibilities: Design, develop, and maintain high-performance Back End services using GoLang to support financial applications and services , including trading platforms, investment systems, and risk management tools. Build and deploy cloud-based solutions using Amazon Web Services (AWS), including services such as EC2, S3, RDS, DynamoDB, and Lambda to create scalable, reliable, and secure infrastructure. Implement and manage containerized applications using Kubernetes, ensuring seamless orchestration, scaling, and resilience in a cloud environment. Write clean, efficient, and well-documented code while following best practices for financial systems development, focusing on performance and security. Collaborate with other development teams, business analysts, and stakeholders to define and refine requirements, and ensure that applications meet financial regulatory standards and business needs. Optimize the performance of Back End services, ensuring low-latency responses and high availability, critical for financial services. Implement CI/CD pipelines, automated testing, and monitoring systems to ensure the reliability and stability of production systems. Proactively identify issues and bottlenecks in existing systems and propose solutions to improve the system's performance and scalability. Stay updated with new tools, technologies, and industry trends in cloud computing, containerization, and financial systems to continuously improve development practices and outcomes. Ideal Skills: Proven experience (2+ years) in GoLang Back End development, with a strong focus on performance optimization and building scalable systems for high-volume, high-frequency financial applications. Strong experience working with Amazon Web Services (AWS), including EC2, S3, RDS, DynamoDB, Lambda, and other cloud-native technologies. Hands-on experience with Kubernetes for deploying, managing, and scaling containerized applications in a cloud environment. Solid understanding of financial systems and services, particularly in areas such as trading platforms, investment management, and risk analytics. Experience in building microservices architectures and working with APIs (RESTful, gRPC, etc.) to integrate various systems. Strong knowledge of containerization (Docker) and continuous integration/deployment (CI/CD) practices. Experience with database systems (relational and NoSQL) and working with financial data. Familiarity with DevOps practices and tools to streamline the development life cycle, such as infrastructure-as-code (eg, Terraform or CloudFormation). Ability to troubleshoot and resolve issues in production environments, ensuring uptime and performance in high-pressure, mission-critical scenarios. Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders in a fast-paced financial environment. Experience with serverless computing (AWS Lambda, etc.) to create efficient and scalable solutions. Knowledge of financial industry regulations and standards, particularly around data security and privacy. Familiarity with event-driven architectures or message queues (eg, Kafka, RabbitMQ) for Real Time data processing. Experience with automated testing frameworks and continuous delivery tools like Jenkins, GitLab CI, or CircleCI. Understanding of performance monitoring and observability tools such as CloudWatch, Prometheus, or Datadog. Interested? Please Apply! Golang Go AWS Kubernetes Terraform Bank Banking Finance Financial Services Crypto Blockchain Web3 Trading Exchange Digital Assets Hybrid Flexible Developer Software Engineer Backend Developer Golang Engineer Kafka Apache Kafka RabbitMQ AWS Lambda Cloud Platform
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
10/12/2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT As an IT Support Analyst you will play a crucial role in maintaining the stability and security of our internal IT systems, reporting directly to the Digital Operations Manager. You will be responsible for ensuring that our 90 office-based staff have the necessary resources and support to work efficiently in our single office location, while adhering to best practices in IT security and management. You will be a key point of contact for technical assistance, demonstrating excellent communication skills and a professional approach to problem-solving and IT Service Management (ITSM). We are looking for someone keen to learn new technologies and continuously improve their skill set, with a view to starting in early 2026. Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Principal Cyber Security Incident Response Analyst 60,000 - 70,000 Full Time / Permanent West Midlands / Hybrid (1-2 days a month in the office ideally) The Role I am looking for a driven and experienced Principal Cyber Security Incident Response Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Principal Cyber Security Incident Response Analyst, you will play a pivotal role in protecting critical systems, assets, and people from cyber security threats. You'll be part of a world-class team, working at the forefront of threat detection and response. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities Provide leadership and mentorship to Analysts and Senior Analysts, fostering a culture of excellence and continuous development. Drive the evolution and enhancement of the Cyber Security Incident Response function, ensuring the team consistently meets and exceeds key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trend analysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and strategic decision-making. Experience required: Previous experience in a similar Cyber Incident Response Analyst role, preferably in a senior or lead capacity. Strong experience in security monitoring across diverse systems and environments, including cloud and on-premises. Proven leadership in incident response within SOC settings. Deep understanding of the cyber threat landscape, attack vectors, and detection techniques. Proficient in cybersecurity tools, regulations, and compliance standards. Excellent communication and stakeholder engagement skills, with the ability to convey technical insights to varied audiences. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/12/2025
Full time
Principal Cyber Security Incident Response Analyst 60,000 - 70,000 Full Time / Permanent West Midlands / Hybrid (1-2 days a month in the office ideally) The Role I am looking for a driven and experienced Principal Cyber Security Incident Response Analyst to join a large nationally recognised brand head quartered in the West Midlands. As a Principal Cyber Security Incident Response Analyst, you will play a pivotal role in protecting critical systems, assets, and people from cyber security threats. You'll be part of a world-class team, working at the forefront of threat detection and response. We are ideally looking for someone Midlands based who can be on site in Warwickshire 1-2 days a month on average. Responsibilities Provide leadership and mentorship to Analysts and Senior Analysts, fostering a culture of excellence and continuous development. Drive the evolution and enhancement of the Cyber Security Incident Response function, ensuring the team consistently meets and exceeds key performance indicators. Lead investigations and remediation efforts for cyber security incidents and alerts across diverse sources, including network, endpoint, cloud environments, and threat intelligence feeds. Perform in-depth trend analysis to identify patterns and inform improvements in organisational controls and threat detection capabilities. Develop, maintain, and continuously improve documentation and reporting frameworks to support transparency, consistency, and strategic decision-making. Experience required: Previous experience in a similar Cyber Incident Response Analyst role, preferably in a senior or lead capacity. Strong experience in security monitoring across diverse systems and environments, including cloud and on-premises. Proven leadership in incident response within SOC settings. Deep understanding of the cyber threat landscape, attack vectors, and detection techniques. Proficient in cybersecurity tools, regulations, and compliance standards. Excellent communication and stakeholder engagement skills, with the ability to convey technical insights to varied audiences. Please apply via the link or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: Business Analyst Employer: Boster Group Limited Location: London Position: Full Time Salary: Commensurate with experience + benefits + discretionary bonus About the Company Founded in 2001, Boster Group is the pre-eminent independent consultancy specialising in the development of innovative partnerships between global corporations, cultural institutions, and social impact foundations. Through award-winning bespoke partnerships, Boster Group has overseen the transfer of more than $100 million to cultural and social impact partners and delivered measurable results to its clients around the world. We are a trusted advisor to a range of high-profile clients and Fortune 500 companies, including Tishman Speyer, BNP Paribas US, Goldman Sachs, Bank of America, Moët Hennessy, J.P. Morgan, General Electric, Barclays, EY, Gap Inc., AMEX, Montblanc, Disney and Bacardi. Based in London, we operate and deliver projects globally, leveraging our strategic excellence and unrivalled network. Boster Group shapes partnerships on the basis of shared values, untapped assets and complementary capabilities. Distinctly, Boster Group measures return on investment for its clients and is focused on the impact of the creative campaigns it develops. We are a boutique firm; everyone at Boster Group is passionate and knowledgeable about the arts, culture and social impact. We are friendly and hard-working, with an open and collaborative culture that enables even our most recent hires to meet with, pitch to and interview some of the most senior executives in financial and professional services, luxury, retail and government. To support this, we foster a supportive and nurturing work environment with annual training budgets that allow our employees to continue their personal and professional development. We regularly enjoy cultural performances and events, team activities and opportunities to travel according to client needs - in recent years we have worked in cities including San Francisco, Los Angeles, Hong Kong, Beijing, Shanghai, Venice, Zurich, Paris and New York. The opportunity We are seeking a Business Analyst to join our dynamic team. This role combines strategic analysis with partnership development, offering the opportunity to deepen strategic expertise while working across both the corporate sector and the arts. The Business Analyst will lead analytical workstreams that shape client strategy, develop insights grounded in data and research, and translate these into actionable recommendations that underpin high-impact partnerships and campaigns. You will work closely with senior team members and Boster Group's Founder and CEO to manage and deliver high-quality client projects. Key Responsibilities: Client Management: Manage day-to-day client relationships and output, ensuring excellent service delivery and acting as a strategic advisor throughout the partnership lifecycle. Provide timely updates and regular communication to the client, across partners, and to the wider Boster Group team. Identify client challenges and use structured analysis to shape solution pathways, developing bespoke, insight-led recommendations that align with client goals and priorities. Project Delivery: Oversee the planning and delivery of activations and partnership-driven campaigns to the highest standard within budget and on time. Lead strategic workstreams that inform project direction, developing frameworks, models, and roadmaps to guide client decision-making. Work closely with clients' internal teams and external partners to ensure outcomes are grounded in strong strategic rationale and deliver measurable impact. Strategic Analysis and Insight: Conduct quantitative and qualitative research to evaluate partnership opportunities, sector trends, and competitive landscapes. Generate data-driven insights and synthesise findings into clear, strategic recommendations. Apply structured problem-solving frameworks to assess risks, identify opportunities, and ensure alignment between client objectives and partnership strategy. Strategic Growth: Contribute to the development and refinement of client strategies based on deep knowledge of their business and partnership ecosystems (this could include arts and culture, sport, education, and other sectors). Use analytical insights to help align commercial objectives with impactful initiatives and support clients in defining strategic priorities. Business Development: Support the business development process by developing insight-led, strategically grounded proposals and pitch materials. Use hypothesis-driven approaches to identify and assess new partnership opportunities. In close partnership with the CEO, assist in managing and expanding the company's extended network of key relationships. Collaboration: Work alongside the wider Boster Group team to support project ideation, content creation, and reporting. Assist in managing external third-party relationships and represent the company as required at industry events. Learning & Development: Actively engage in personal development, staying informed about relevant fields while contributing to Boster Group's ongoing learning culture. Travel and Engagement: This role occasionally requires delivering work outside of core office hours, as well as travel in the UK and abroad. Background and Experience: Managing clients, partners, or stakeholders in a results-driven context, with the skills to cultivate positive relationships across sectors. Experience in marketing, strategic partnerships and/or sponsorships is desirable. Specific experience in a consulting or agency environment, with a focus on delivering measurable outcomes on behalf of a client, is a plus. Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into clear strategic recommendations. Exposure to financial services, tech and/or consumer brands, and a demonstrable interest in learning about those sectors. Interest or experience in arts and culture in either a paid or unpaid context; a passion for and knowledge of the arts is essential. Project management experience is desirable, with an interest in developing those skills further. Event and/or content marketing experience - such as copywriting, delivering branded activations, or supporting campaigns - is desirable, with an interest in developing those skills further. Education to degree level is essential; a post-graduate degree or further qualifications are an advantage. Personal Skills and Characteristics: An entrepreneurial self-starter with a strong desire to learn and grow within a strategic and creative consultancy environment. Strong interpersonal skills with the ability to engage confidently with clients, partners, and team members at all levels. A strategic thinker who combines rigorous analysis with creativity, and who is comfortable breaking complex challenges into clear, actionable components. A robust marketing skillset, with excellent research, written/verbal communication, and storytelling abilities. Highly organised, with the ability to manage multiple projects and deadlines effectively. Ability to balance commercial realities with purpose-driven outcomes for non-profit or social impact partners. A positive, can-do attitude and a passion for finding innovative solutions to complex challenges. Presentable and always professional. Driven, dynamic and creative. An enthusiastic lifelong learner who actively cultivates new experiences, enjoys personal development and stays at the forefront of conversations in the business, arts and social impact worlds. Comfortable working as part of a boutique firm in a fast-paced environment. Warm, fun and charismatic personality with a strong team spirit.
10/12/2025
Full time
Role: Business Analyst Employer: Boster Group Limited Location: London Position: Full Time Salary: Commensurate with experience + benefits + discretionary bonus About the Company Founded in 2001, Boster Group is the pre-eminent independent consultancy specialising in the development of innovative partnerships between global corporations, cultural institutions, and social impact foundations. Through award-winning bespoke partnerships, Boster Group has overseen the transfer of more than $100 million to cultural and social impact partners and delivered measurable results to its clients around the world. We are a trusted advisor to a range of high-profile clients and Fortune 500 companies, including Tishman Speyer, BNP Paribas US, Goldman Sachs, Bank of America, Moët Hennessy, J.P. Morgan, General Electric, Barclays, EY, Gap Inc., AMEX, Montblanc, Disney and Bacardi. Based in London, we operate and deliver projects globally, leveraging our strategic excellence and unrivalled network. Boster Group shapes partnerships on the basis of shared values, untapped assets and complementary capabilities. Distinctly, Boster Group measures return on investment for its clients and is focused on the impact of the creative campaigns it develops. We are a boutique firm; everyone at Boster Group is passionate and knowledgeable about the arts, culture and social impact. We are friendly and hard-working, with an open and collaborative culture that enables even our most recent hires to meet with, pitch to and interview some of the most senior executives in financial and professional services, luxury, retail and government. To support this, we foster a supportive and nurturing work environment with annual training budgets that allow our employees to continue their personal and professional development. We regularly enjoy cultural performances and events, team activities and opportunities to travel according to client needs - in recent years we have worked in cities including San Francisco, Los Angeles, Hong Kong, Beijing, Shanghai, Venice, Zurich, Paris and New York. The opportunity We are seeking a Business Analyst to join our dynamic team. This role combines strategic analysis with partnership development, offering the opportunity to deepen strategic expertise while working across both the corporate sector and the arts. The Business Analyst will lead analytical workstreams that shape client strategy, develop insights grounded in data and research, and translate these into actionable recommendations that underpin high-impact partnerships and campaigns. You will work closely with senior team members and Boster Group's Founder and CEO to manage and deliver high-quality client projects. Key Responsibilities: Client Management: Manage day-to-day client relationships and output, ensuring excellent service delivery and acting as a strategic advisor throughout the partnership lifecycle. Provide timely updates and regular communication to the client, across partners, and to the wider Boster Group team. Identify client challenges and use structured analysis to shape solution pathways, developing bespoke, insight-led recommendations that align with client goals and priorities. Project Delivery: Oversee the planning and delivery of activations and partnership-driven campaigns to the highest standard within budget and on time. Lead strategic workstreams that inform project direction, developing frameworks, models, and roadmaps to guide client decision-making. Work closely with clients' internal teams and external partners to ensure outcomes are grounded in strong strategic rationale and deliver measurable impact. Strategic Analysis and Insight: Conduct quantitative and qualitative research to evaluate partnership opportunities, sector trends, and competitive landscapes. Generate data-driven insights and synthesise findings into clear, strategic recommendations. Apply structured problem-solving frameworks to assess risks, identify opportunities, and ensure alignment between client objectives and partnership strategy. Strategic Growth: Contribute to the development and refinement of client strategies based on deep knowledge of their business and partnership ecosystems (this could include arts and culture, sport, education, and other sectors). Use analytical insights to help align commercial objectives with impactful initiatives and support clients in defining strategic priorities. Business Development: Support the business development process by developing insight-led, strategically grounded proposals and pitch materials. Use hypothesis-driven approaches to identify and assess new partnership opportunities. In close partnership with the CEO, assist in managing and expanding the company's extended network of key relationships. Collaboration: Work alongside the wider Boster Group team to support project ideation, content creation, and reporting. Assist in managing external third-party relationships and represent the company as required at industry events. Learning & Development: Actively engage in personal development, staying informed about relevant fields while contributing to Boster Group's ongoing learning culture. Travel and Engagement: This role occasionally requires delivering work outside of core office hours, as well as travel in the UK and abroad. Background and Experience: Managing clients, partners, or stakeholders in a results-driven context, with the skills to cultivate positive relationships across sectors. Experience in marketing, strategic partnerships and/or sponsorships is desirable. Specific experience in a consulting or agency environment, with a focus on delivering measurable outcomes on behalf of a client, is a plus. Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into clear strategic recommendations. Exposure to financial services, tech and/or consumer brands, and a demonstrable interest in learning about those sectors. Interest or experience in arts and culture in either a paid or unpaid context; a passion for and knowledge of the arts is essential. Project management experience is desirable, with an interest in developing those skills further. Event and/or content marketing experience - such as copywriting, delivering branded activations, or supporting campaigns - is desirable, with an interest in developing those skills further. Education to degree level is essential; a post-graduate degree or further qualifications are an advantage. Personal Skills and Characteristics: An entrepreneurial self-starter with a strong desire to learn and grow within a strategic and creative consultancy environment. Strong interpersonal skills with the ability to engage confidently with clients, partners, and team members at all levels. A strategic thinker who combines rigorous analysis with creativity, and who is comfortable breaking complex challenges into clear, actionable components. A robust marketing skillset, with excellent research, written/verbal communication, and storytelling abilities. Highly organised, with the ability to manage multiple projects and deadlines effectively. Ability to balance commercial realities with purpose-driven outcomes for non-profit or social impact partners. A positive, can-do attitude and a passion for finding innovative solutions to complex challenges. Presentable and always professional. Driven, dynamic and creative. An enthusiastic lifelong learner who actively cultivates new experiences, enjoys personal development and stays at the forefront of conversations in the business, arts and social impact worlds. Comfortable working as part of a boutique firm in a fast-paced environment. Warm, fun and charismatic personality with a strong team spirit.
IT Support Analyst Manchester (On site) (Apply online only) per day An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly escalate and redirect issues beyond purview or expertise to next level. Device & Equipment Management Responsible for installation, deployment, troubleshooting, management and support of desktops, laptops, tablets, mobile devices, software, peripherals, telephony, and various equipment in the environment. Responsible for onboarding new hire computer & telephone assignments and desk configuration. Responsible for management and maintenance of asset inventory on an ongoing basis. Documentation & Knowledge Management Responsible for creation and maintenance of IT operational documents: instructions, guidelines, reference sheets, etc. Project & Initiative Support Responsible for minor IT initiatives/projects and participate in major IT initiatives/projects. Participate, engage and contribute in scheduled IT meetings. Vendor & External Liaison Liaise with hardware and software vendors (or suppliers) for contract support or warranty repairs. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/or IT Operations environment. Soft Skills Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Creative problem solver with strong analytical and conflict-resolution skills. Ability to prioritise tasks, manage time effectively, and work well under pressure.
09/12/2025
Contractor
IT Support Analyst Manchester (On site) (Apply online only) per day An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly escalate and redirect issues beyond purview or expertise to next level. Device & Equipment Management Responsible for installation, deployment, troubleshooting, management and support of desktops, laptops, tablets, mobile devices, software, peripherals, telephony, and various equipment in the environment. Responsible for onboarding new hire computer & telephone assignments and desk configuration. Responsible for management and maintenance of asset inventory on an ongoing basis. Documentation & Knowledge Management Responsible for creation and maintenance of IT operational documents: instructions, guidelines, reference sheets, etc. Project & Initiative Support Responsible for minor IT initiatives/projects and participate in major IT initiatives/projects. Participate, engage and contribute in scheduled IT meetings. Vendor & External Liaison Liaise with hardware and software vendors (or suppliers) for contract support or warranty repairs. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/or IT Operations environment. Soft Skills Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Creative problem solver with strong analytical and conflict-resolution skills. Ability to prioritise tasks, manage time effectively, and work well under pressure.
Develop your expertise with Northwood, where no two days are the same! We're offering you variety, a close-knit team, and the opportunity for regular expensed travel to our other tissue manufacturing sites. Let's connect and begin your Northwood Career! About the Role Here's what's in store for you: Variety and continuous learning - tomorrow will bring something new Our attractive Telford offices with a communal breakroom and free tea and coffee Knowledge and skill development Regular exposure to daily Service Desk support cases High involvement in project support (e.g. system implementation, deployment, training, and support) - training will include assisting with guides, and documentation. Free secure onsite parking Private Medical Insurance (as well as many other benefits) Here's what your day to day will look like: Your systems support is critical. You'll typically work with modern cloud, SaaS and on-site applications such as: SAP Business ByDesign SNAP Warehouse Management Mandata Transport Management Markem labelling systems Microsoft cloud tools (full suite) You will support users, access, and integration, resolving issues, maintaining data accuracy, and assisting with configuration. This will include scanners, label printers, as well as user setup, onboarding/offboarding, and asset management. You will liaise with third party IT partners and vendors where needed. You'll help us identify opportunities to streamline system usage and improve data flows, enhancing systems, configuration changes, and testing. We'll be sure to involve you in Systems improvement projects, upgrades, integrations, reporting enhancements, and new site/line implementations. Benefits Company pension Life assurance Free company products Free on-site parking Food, retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Salary sacrifice schemes Employee referral scheme Requirements What we need from you: Experience in an IT and Systems Support capacity (ideally in the FMCG/manufacturing sector). Knowledge of ERP and business systems. Understanding of Warehouse Management systems, labelling systems, or shop-floor technologies (desirable). Strong knowledge of Microsoft cloud tools (365, Teams, SharePoint, etc.). Excellent problem-solving, with a proactive and helpful attitude. Clear communication style at all levels, from operations to senior leadership. Curiosity into how systems work, and a desire to learn and grow with the business.
09/12/2025
Full time
Develop your expertise with Northwood, where no two days are the same! We're offering you variety, a close-knit team, and the opportunity for regular expensed travel to our other tissue manufacturing sites. Let's connect and begin your Northwood Career! About the Role Here's what's in store for you: Variety and continuous learning - tomorrow will bring something new Our attractive Telford offices with a communal breakroom and free tea and coffee Knowledge and skill development Regular exposure to daily Service Desk support cases High involvement in project support (e.g. system implementation, deployment, training, and support) - training will include assisting with guides, and documentation. Free secure onsite parking Private Medical Insurance (as well as many other benefits) Here's what your day to day will look like: Your systems support is critical. You'll typically work with modern cloud, SaaS and on-site applications such as: SAP Business ByDesign SNAP Warehouse Management Mandata Transport Management Markem labelling systems Microsoft cloud tools (full suite) You will support users, access, and integration, resolving issues, maintaining data accuracy, and assisting with configuration. This will include scanners, label printers, as well as user setup, onboarding/offboarding, and asset management. You will liaise with third party IT partners and vendors where needed. You'll help us identify opportunities to streamline system usage and improve data flows, enhancing systems, configuration changes, and testing. We'll be sure to involve you in Systems improvement projects, upgrades, integrations, reporting enhancements, and new site/line implementations. Benefits Company pension Life assurance Free company products Free on-site parking Food, retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Salary sacrifice schemes Employee referral scheme Requirements What we need from you: Experience in an IT and Systems Support capacity (ideally in the FMCG/manufacturing sector). Knowledge of ERP and business systems. Understanding of Warehouse Management systems, labelling systems, or shop-floor technologies (desirable). Strong knowledge of Microsoft cloud tools (365, Teams, SharePoint, etc.). Excellent problem-solving, with a proactive and helpful attitude. Clear communication style at all levels, from operations to senior leadership. Curiosity into how systems work, and a desire to learn and grow with the business.
Business Analyst - MiFID II Product Governance Daily Rate: 500 - 600 (inside IR35 via umbrella) Contract Length: 12 months initially Location: Hybrid working model - 3 days pw in Canary Wharf is essential. About the Role: Our client is seeking a seasoned Business Analyst to join their Markets programme Execution & Transformation team for a critical project focused on enhancing the MiFID II Product Governance framework. This is a fantastic opportunity for a professional with extensive experience in investment banking and regulatory frameworks to contribute to significant improvements in product governance. Key Responsibilities: Gather and analyse business requirements, collaborating with legal and compliance teams to ensure thorough understanding of regulatory mandates. Conduct gap analysis to assess current solutions against required enhancements and propose viable solutions. Document changes or define new governance and reporting structures to enhance business-as-usual (BAU) processes and controls. draught and revise policies and procedures as necessary, ensuring they align with regulatory standards. Perform data analysis to support project objectives and deliverables. Assist the project manager in adhering to PMO standards and tracking implementation progress. Prepare materials for working groups and support project manager in facilitating User Acceptance Testing (UAT) as applicable. Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking/Asset Management background. 2. Strong background in Consumer Duty and MiFID II Product Governance. 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis. 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance. 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders. 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow). 7. Strong analytical and problem-solving skills, with keen attention to detail. How to Apply: If you are a motivated Business Analyst with a passion for regulatory frameworks and product governance, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience and why you are a good fit for this role. Join us in shaping the future of product governance within our client's organisation! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/12/2025
Contractor
Business Analyst - MiFID II Product Governance Daily Rate: 500 - 600 (inside IR35 via umbrella) Contract Length: 12 months initially Location: Hybrid working model - 3 days pw in Canary Wharf is essential. About the Role: Our client is seeking a seasoned Business Analyst to join their Markets programme Execution & Transformation team for a critical project focused on enhancing the MiFID II Product Governance framework. This is a fantastic opportunity for a professional with extensive experience in investment banking and regulatory frameworks to contribute to significant improvements in product governance. Key Responsibilities: Gather and analyse business requirements, collaborating with legal and compliance teams to ensure thorough understanding of regulatory mandates. Conduct gap analysis to assess current solutions against required enhancements and propose viable solutions. Document changes or define new governance and reporting structures to enhance business-as-usual (BAU) processes and controls. draught and revise policies and procedures as necessary, ensuring they align with regulatory standards. Perform data analysis to support project objectives and deliverables. Assist the project manager in adhering to PMO standards and tracking implementation progress. Prepare materials for working groups and support project manager in facilitating User Acceptance Testing (UAT) as applicable. Key Skills Required: 1. Minimum of 10 years' experience as a Business Analyst in Investment Banking/Asset Management background. 2. Strong background in Consumer Duty and MiFID II Product Governance. 3. Proven track record in business analysis and project delivery within regulatory frameworks, including legal interpretation and business impact analysis. 4. Experience collaborating with business stakeholders, including Business Managers and Front Office Trading & Sales teams, as well as Legal and Compliance. 5. Exceptional communication skills (both written and verbal) for effective updates to project/programme managers and stakeholders. 6. Proficiency in Microsoft Office Suite, particularly Excel (data analysis), PowerPoint, and Visio (process flow). 7. Strong analytical and problem-solving skills, with keen attention to detail. How to Apply: If you are a motivated Business Analyst with a passion for regulatory frameworks and product governance, we invite you to apply. Please submit your CV and a brief cover letter outlining your relevant experience and why you are a good fit for this role. Join us in shaping the future of product governance within our client's organisation! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Our client is seeking a Service Desk Analyst to operate within a secure and dynamic environment at the centre of government service delivery. The role acts as the first point of contact for users on the Official platform, providing both 1st and 2nd line IT support across a broad set of devices and technologies. The position requires supporting a range of hardware and software, including Windows and MacOS laptops, Android and iOS smartphones, VoIP systems, Google Cloud services, and several specialist applications. The successful candidate will bring strong customer service skills, a proactive approach to problem-solving, and the ability to work efficiently in a fast-paced IT support environment. Location: Norwich 2 days per week onsite (Mondays & Wednesdays) Working Pattern: Shift patterns between 7:00am 10:30pm Must live close to Norwich Key Responsibilities As a Service Desk Analyst, you will: Act as the face of Live Service, delivering 1st and 2nd line IT support to a diverse user base. Provide support for laptops, mobile devices, VoIP systems, specialist applications, and cloud-based services. Process and fulfil service requests efficiently and to agreed SLAs. Rotate between phone-based support, IT portal ticket handling, user-facing assistance at Tech Hubs, and device build/configuration work. Build, manage, support, asset track, and maintain all associated hardware devices. Log, track, prioritise and resolve incidents and service requests within defined timescales. Create, administer and maintain corporate accounts for joiners, leavers and movers. Work collaboratively across the Technology pillar and wider IT teams to ensure smooth and efficient delivery of support processes. Contribute to continuous improvement by reviewing, refining and updating internal procedures. Essential Skills & Experience Candidates must have: Demonstrable experience working in a Service Desk / IT support environment Competence across both 1st and 2nd line support functions A strong customer service ethos and professional manner Excellent problem-solving skills with the ability to take ownership of issues Ability to communicate technical information clearly to both technical and non-technical users Confidence working with new and emerging technologies Strong organisational and workload management skills Desirable Skills & Experience ITIL accreditation or experience working within an ITIL-aligned environment Knowledge or experience of Google Workspace Knowledge or experience of MacOS
08/12/2025
Contractor
Our client is seeking a Service Desk Analyst to operate within a secure and dynamic environment at the centre of government service delivery. The role acts as the first point of contact for users on the Official platform, providing both 1st and 2nd line IT support across a broad set of devices and technologies. The position requires supporting a range of hardware and software, including Windows and MacOS laptops, Android and iOS smartphones, VoIP systems, Google Cloud services, and several specialist applications. The successful candidate will bring strong customer service skills, a proactive approach to problem-solving, and the ability to work efficiently in a fast-paced IT support environment. Location: Norwich 2 days per week onsite (Mondays & Wednesdays) Working Pattern: Shift patterns between 7:00am 10:30pm Must live close to Norwich Key Responsibilities As a Service Desk Analyst, you will: Act as the face of Live Service, delivering 1st and 2nd line IT support to a diverse user base. Provide support for laptops, mobile devices, VoIP systems, specialist applications, and cloud-based services. Process and fulfil service requests efficiently and to agreed SLAs. Rotate between phone-based support, IT portal ticket handling, user-facing assistance at Tech Hubs, and device build/configuration work. Build, manage, support, asset track, and maintain all associated hardware devices. Log, track, prioritise and resolve incidents and service requests within defined timescales. Create, administer and maintain corporate accounts for joiners, leavers and movers. Work collaboratively across the Technology pillar and wider IT teams to ensure smooth and efficient delivery of support processes. Contribute to continuous improvement by reviewing, refining and updating internal procedures. Essential Skills & Experience Candidates must have: Demonstrable experience working in a Service Desk / IT support environment Competence across both 1st and 2nd line support functions A strong customer service ethos and professional manner Excellent problem-solving skills with the ability to take ownership of issues Ability to communicate technical information clearly to both technical and non-technical users Confidence working with new and emerging technologies Strong organisational and workload management skills Desirable Skills & Experience ITIL accreditation or experience working within an ITIL-aligned environment Knowledge or experience of Google Workspace Knowledge or experience of MacOS
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
06/12/2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)
05/12/2025
Full time
Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature the security capability across consultancy, architecture, and technical delivery. The successful candidate will design pragmatic security controls, produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured development. This position will help shape and accelerate the growth of the Managed Security Services (MSS) offering. Key Responsibilities: Security Architecture & Technical Direction Define and lead the technical security direction across Microsoft 365, identity, endpoint, network, and cloud layers Translate framework requirements into practical, phased roadmaps for customer environments Perform environment reviews and define realistic uplift plans that balance risk, user experience, and operational impact Ensure architectural decisions are scalable, consistent, and repeatable across multi-tenant estates Framework & Compliance Interpretation Interpret ISO 27001, CE+, NIST CSF, CIS Benchmarks and MOD/DEFSTAN controls into implementable technical actions Support structured assessments and develop remediation plans with clear prioritisation. Provide the why behind recommendations to achieve stakeholder buy-in and avoid heavy-handed approaches Consultancy & Customer Engagement Act as a senior security advisor to customers at both technical and leadership levels Communicate security concepts clearly and confidently, tailoring detail to the audience Present options and risk-based reasoning Support pre-sales, account management, engineering, and service teams with expert security guidance Technical Delivery & Implementation Lead the end-to-end delivery of complex security transformation programmes, including identity re-architecture, Zero Trust alignment, and phased implementation of modern security controls across multi-tenant estates Design and implement Conditional Access frameworks that account for risk-based policies, break-glass strategy, device trust, session controls, privileged access scenarios, and operational edge-cases Oversee full Intune security baselining, including secure device provisioning, compliance models, remediation scripts, endpoint hardening, managed configurations, and integration with incident response Architect and tune the Microsoft Defender XDR stack, including advanced hunting, alert tuning, automation rules, vulnerability management, attack surface reduction, and integration with SOC workflows Design firewall and network segmentation strategies that reflect real operational usage, least privilege principles, east-west traffic controls, VPN hardening, and isolation of high-risk or high-value assets Implement identity governance and access control models covering privileged identity management, entitlement workflows, elevated access justification, and audit-ready forensic traceability Build out logging, monitoring, and incident response capabilities, ensuring telemetry is collected, correlated, enriched, and actionable for both engineering and SOC teams Champion technical evidence collection and audit readiness, ensuring controls are measurable, repeatable, and presented clearly during customer or external audits Validate end-to-end outcomes, confirm alignment between design intent and implementation, and ensure security uplift is embedded into operational practice rather than left as one-off actions Mentoring & MSS Growth Work closely with our security-focused support desk analyst, providing hands-on mentoring, coaching, and progression pathways Help define the processes, standards, and technical methods that underpin Managed Security Services (MSS) Ensure the internal team understands how and why controls are implemented to drive capability growth across the whole business Internal Capability Development Improve internal documentation, repeatable processes, and delivery frameworks Provide architectural oversight across security projects and initiatives Contribute to long-term planning for security service evolution Required Experience & Skills Technical Expertise Strong hands-on experience with Microsoft cloud security (Entra ID, Conditional Access, Intune, Defender XDR) Ability to design secure configurations across identity, endpoint, and network layers Proven experience delivering end-to-end security uplift projects Solid understanding of Zero Trust concepts and modern security architecture Framework Knowledge Practical understanding of ISO 27001, Cyber Essentials Plus, NIST CSF, CIS Benchmarks and similar Frameworks Experience turning framework requirements into realistic, implementable controls Comfortable producing structured gap analyses and remediation pathways Consultancy & Communication Skilled in presenting complex security concepts in simple, actionable terms Able to influence decision-making through clarity, options, and rationale Confident working directly with stakeholders ranging from engineers to leadership teams Professional Background Experience in an MSP, consultancy, or multi-tenant environment Exposure to defence, MOD, or high-assurance environments is strongly beneficial Security certifications advantageous (AZ-500, SC-100, SC-300, CISSP, CISM etc.)
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment
05/12/2025
Contractor
Role Overview We are looking for a capable and motivated GIS Developer to build, optimise and maintain the council's spatial data systems, helping us to make better decisions and deliver high-value services for residents. You will play a key technical role within the GIS and Data function - designing mapping tools, managing spatial data pipelines, and delivering clear, functional geospatial solutions used across planning, highways, environment, housing and wider council services. This position suits someone who enjoys solving problems, working with code, and turning spatial data into Practical intelligence. Key Responsibilities GIS Development & Technical Delivery Develop, maintain and enhance GIS applications using modern frameworks and mapping technologies. Build web-mapping tools, dashboards and geospatial interfaces for operational and strategic use. Create automated ETL workflows and spatial data integrations between key council systems. Design, optimise and maintain spatial databases with a focus on availability, performance and data quality. Spatial Data Management & Analysis Manage, transform and analyse spatial datasets from multiple internal and external sources. Develop scripted data quality improvements, metadata standards and geospatial governance controls. Produce spatial models, reports and analytical outputs to support decision-making. Maintain core datasets including LLPG, LSG, UPRN, OS mapping layers, asset registers and statutory feeds. Collaboration & Support Work closely with service areas to understand requirements and build effective geospatial solutions. Provide technical guidance, documentation and support for GIS products and users at all levels. Deliver ad-hoc troubleshooting, system configuration and small enhancements where required. Innovation & Continuous Improvement Research new technologies, automation techniques and geospatial methods to enhance capability. Contribute to GIS strategy, roadmap planning and service improvement initiatives. Ensure compliance with data protection, PSN standards and relevant geospatial legislation. Essential Skills & Experience Commercial or public sector experience as a GIS Developer, Analyst/Programmer or similar role. Strong technical grounding in: ESRI ArcGIS / ArcGIS Online / ArcGIS Enterprise QGIS and open-source GIS tools Spatial databases (PostgreSQL/PostGIS, SQL Server Spatial, Oracle Spatial) Python, JavaScript, REST APIs, HTML/CSS Experience developing web-mapping applications (ArcGIS API, Leaflet, OpenLayers, Mapbox etc.) Solid understanding of geoprocessing, coordinate systems, topology and data automation. Experience with ETL pipelines (FME, ArcGIS ModelBuilder, Python GDAL/OGR, Geopandas). Able to break down complex requirements and deliver practical, well-engineered solutions. Confident communicator capable of working with technical and non-technical stakeholders. Desirable Skills Local government or wider public-sector experience. Knowledge of UPRN/USRN, INSPIRE regulations, BS7666 and national geospatial standards. Cloud-based GIS hosting experience (Azure, AWS, ESRI Cloud). Integration with asset/estate/plan-based or highways systems. Spatial visualisation in Power BI/Tableau. Version control (Git), CI/CD, automated deployment pipelines. Experience with live geospatial feeds, remote sensing or IoT mapping. What We Offer Flexible hybrid work Strong emphasis on technical development and progression Opportunity to work on high-impact geospatial projects across the authority A focused, collaborative team environment
We are seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have a background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible for delivering high-quality technical support, ensuring effective troubleshooting, and maintaining a positive user experience. The analyst will work closely with colleagues across IT to ensure prompt resolution, accurate escalation, and continual service improvement. The role is supported by other IT Operations disciplines such as Desktop, Application, Service and Network support teams. Key Job Responsibilities Serve as the initial point of contact for all IT issues via phone, email, chat, walk-up, or self-service portal. Log, categorise, and prioritise incidents and service requests in the ITSM tool. Troubleshoot and resolve first-line technical issues including: o Line-of-business applications and utilities o Microsoft 365 applications and services o Windows desktops/laptops and mobile devices o Basic networking and connectivity o Hardware peripherals Follow documented procedures and knowledge articles to ensure consistent support. Triaging & Escalation Identify and escalate more complex incidents to second-line teams with clear, complete documentation. Monitor open tickets to ensure timely updates, adherence to SLAs, and user satisfaction. User Support & Customer Experience Communicate clearly and professionally with users of all technical levels. Provide guidance on IT policies, security best practices, and self-service resources. Maintain a customer-first mindset, ensuring each interaction is handled with empathy and ownership. Operational Responsibilities Support onboarding/offboarding processes, including account setup, hardware preparation, and user orientation. Maintain and update IT knowledge base articles to improve service quality and team efficiency. Contribute to continuous improvement initiatives, identifying opportunities to enhance processes or eliminate recurring issues. Assist with routine system checks, and asset management tasks. Complete assigned compliance and risk remediation activities. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
05/12/2025
Seasonal
We are seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have a background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible for delivering high-quality technical support, ensuring effective troubleshooting, and maintaining a positive user experience. The analyst will work closely with colleagues across IT to ensure prompt resolution, accurate escalation, and continual service improvement. The role is supported by other IT Operations disciplines such as Desktop, Application, Service and Network support teams. Key Job Responsibilities Serve as the initial point of contact for all IT issues via phone, email, chat, walk-up, or self-service portal. Log, categorise, and prioritise incidents and service requests in the ITSM tool. Troubleshoot and resolve first-line technical issues including: o Line-of-business applications and utilities o Microsoft 365 applications and services o Windows desktops/laptops and mobile devices o Basic networking and connectivity o Hardware peripherals Follow documented procedures and knowledge articles to ensure consistent support. Triaging & Escalation Identify and escalate more complex incidents to second-line teams with clear, complete documentation. Monitor open tickets to ensure timely updates, adherence to SLAs, and user satisfaction. User Support & Customer Experience Communicate clearly and professionally with users of all technical levels. Provide guidance on IT policies, security best practices, and self-service resources. Maintain a customer-first mindset, ensuring each interaction is handled with empathy and ownership. Operational Responsibilities Support onboarding/offboarding processes, including account setup, hardware preparation, and user orientation. Maintain and update IT knowledge base articles to improve service quality and team efficiency. Contribute to continuous improvement initiatives, identifying opportunities to enhance processes or eliminate recurring issues. Assist with routine system checks, and asset management tasks. Complete assigned compliance and risk remediation activities. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
04/12/2025
Full time
Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress
Asset Management Analyst Location, Harlow Full time, Temporary 12 Months Contract The Role: Manage EPC consultants, ensuring our portfolio meets the minimum energy efficiency standard. Analyse the housing portfolio to assess asset performance and identify investment opportunities that make an impact on the quality and standard of our stock. Maintain data in the Council's Asset Management system, MRI Asset, ensuring data accuracy and integrity. Prepare reports for senior management to communicate findings and recommendations. Validate and interpret EPC/SAP outputs for asset management and compliance reporting. Identify gaps and opportunities for improving energy performance across council stock Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
03/12/2025
Contractor
Asset Management Analyst Location, Harlow Full time, Temporary 12 Months Contract The Role: Manage EPC consultants, ensuring our portfolio meets the minimum energy efficiency standard. Analyse the housing portfolio to assess asset performance and identify investment opportunities that make an impact on the quality and standard of our stock. Maintain data in the Council's Asset Management system, MRI Asset, ensuring data accuracy and integrity. Prepare reports for senior management to communicate findings and recommendations. Validate and interpret EPC/SAP outputs for asset management and compliance reporting. Identify gaps and opportunities for improving energy performance across council stock Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
