Job Description Join our 2026 Software Engineer Program and propel your career to new heights with a team of innovative technologists. Engage in diverse projects, gain new skills, and create positive change for the communities we serve. We value your unique skills and innovative ideas within our supportive and diverse technology organization. Ready to tackle big challenges with a global technology team? We're eager to meet you. ABOUT THE PROGRAM As a Software Engineer in the Software Engineer Program (SEP) at JPMorganChase, you will embark on a global two-year career development journey. This program is designed to equip you with essential technical and professional skills, enabling you to build strong networks and establish a successful career with us. You will have opportunities for job growth, accelerated career advancement, and career mobility. Our program begins with an in-depth induction that introduces you to our businesses, enhances your understanding of development methodologies, and sharpens your professional skills. You will dive head-first into creating innovative solutions that make a difference for our customers, clients, and employees. We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close. Job Responsibilities Execute basic software solution, design, development, and technical troubleshooting. Write secure and high-quality code using the syntax of at least one programming language with peer guidance. Interpret architecture and design representations as well as nonfunctional requirements to develop secure, stable software against a defined architecture. Apply automation to reduce manual toil in the Software Development Life Cycle. Gather, analyze, and synthesize basic data sets to troubleshoot technical issues and generate insights for continuous improvements. Breaks down routine technical tasks to troubleshoot and solve issues. Work and share ideas, information and innovation with our team of technologists from all over the world. Participate in our Force for Good program to build real-world sustainable technology solutions for social good organizations. Required qualifications, capabilities and skills Pursuing a Bachelors or Master's degree with expected graduation between December 2025-August 2026. You should have graduated and be available to start full time employment in September 2026. A well-rounded academic background. Baseline knowledge of software, applications and technical processes within a given technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.). Ability to work effectively in large, collaborative teams to achieve organizational goals, with a commitment to fostering an inclusive and innovative culture. Foundational knowledge of programming languages (e.g., React, Python, JavaScript, Java, C++, C#), databases, data structures and algorithms. Understanding of software skills including business analysis, development, maintenance, and software improvement. Proficiency in developmental toolsets. Basic knowledge of industry-wide technology trends and best practices. Exposure to agile methodologies, including CI/CD, Application Resiliency, and Security. Preferred qualifications, capabilities and skills Computer Science and/or Engineering majors are preferred. Strong interpersonal and communication skills. Ability to thrive in a fast-paced, collaborative environment. Exceptional problem-solving ability. Exposure to cloud technologies. Experience with relational databases. Locations you may join: Bournemouth Glasgow London ABOUT US When you work at JPMorganChase, you're part of a global financial institution and a leading tech company. Our team of over 63,000 technologists across global technology centers is dedicated to designing, building, deploying, and managing a wide range of solutions, including enterprise technology initiatives, big data, mobile solutions, electronic payments, cybersecurity, machine learning, and cloud development. We collaborate with FinTech and Silicon Valley tech firms to deliver innovative solutions to our clients and customers. With a $17 billion annual investment in technology, we are committed to hiring talented individuals to create transformative solutions that will revolutionize the financial services industry and make a global impact. About You If you're ready to put your passion for technology to work in a way that makes a real difference, you'll find your place in our Software Engineer Program. Application deadline: 2nd November 2025 What's Next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet certain required qualifications. If you are advanced to the next step of the process, you'll receive an email invitation to complete a coding challenge powered by HackerRank. HackerRank is required, and your application will not be considered for further review until you have completed this step. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit for upcoming events, career advice, our locations and more. 2025 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team
26/10/2025
Full time
Job Description Join our 2026 Software Engineer Program and propel your career to new heights with a team of innovative technologists. Engage in diverse projects, gain new skills, and create positive change for the communities we serve. We value your unique skills and innovative ideas within our supportive and diverse technology organization. Ready to tackle big challenges with a global technology team? We're eager to meet you. ABOUT THE PROGRAM As a Software Engineer in the Software Engineer Program (SEP) at JPMorganChase, you will embark on a global two-year career development journey. This program is designed to equip you with essential technical and professional skills, enabling you to build strong networks and establish a successful career with us. You will have opportunities for job growth, accelerated career advancement, and career mobility. Our program begins with an in-depth induction that introduces you to our businesses, enhances your understanding of development methodologies, and sharpens your professional skills. You will dive head-first into creating innovative solutions that make a difference for our customers, clients, and employees. We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close. Job Responsibilities Execute basic software solution, design, development, and technical troubleshooting. Write secure and high-quality code using the syntax of at least one programming language with peer guidance. Interpret architecture and design representations as well as nonfunctional requirements to develop secure, stable software against a defined architecture. Apply automation to reduce manual toil in the Software Development Life Cycle. Gather, analyze, and synthesize basic data sets to troubleshoot technical issues and generate insights for continuous improvements. Breaks down routine technical tasks to troubleshoot and solve issues. Work and share ideas, information and innovation with our team of technologists from all over the world. Participate in our Force for Good program to build real-world sustainable technology solutions for social good organizations. Required qualifications, capabilities and skills Pursuing a Bachelors or Master's degree with expected graduation between December 2025-August 2026. You should have graduated and be available to start full time employment in September 2026. A well-rounded academic background. Baseline knowledge of software, applications and technical processes within a given technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.). Ability to work effectively in large, collaborative teams to achieve organizational goals, with a commitment to fostering an inclusive and innovative culture. Foundational knowledge of programming languages (e.g., React, Python, JavaScript, Java, C++, C#), databases, data structures and algorithms. Understanding of software skills including business analysis, development, maintenance, and software improvement. Proficiency in developmental toolsets. Basic knowledge of industry-wide technology trends and best practices. Exposure to agile methodologies, including CI/CD, Application Resiliency, and Security. Preferred qualifications, capabilities and skills Computer Science and/or Engineering majors are preferred. Strong interpersonal and communication skills. Ability to thrive in a fast-paced, collaborative environment. Exceptional problem-solving ability. Exposure to cloud technologies. Experience with relational databases. Locations you may join: Bournemouth Glasgow London ABOUT US When you work at JPMorganChase, you're part of a global financial institution and a leading tech company. Our team of over 63,000 technologists across global technology centers is dedicated to designing, building, deploying, and managing a wide range of solutions, including enterprise technology initiatives, big data, mobile solutions, electronic payments, cybersecurity, machine learning, and cloud development. We collaborate with FinTech and Silicon Valley tech firms to deliver innovative solutions to our clients and customers. With a $17 billion annual investment in technology, we are committed to hiring talented individuals to create transformative solutions that will revolutionize the financial services industry and make a global impact. About You If you're ready to put your passion for technology to work in a way that makes a real difference, you'll find your place in our Software Engineer Program. Application deadline: 2nd November 2025 What's Next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet certain required qualifications. If you are advanced to the next step of the process, you'll receive an email invitation to complete a coding challenge powered by HackerRank. HackerRank is required, and your application will not be considered for further review until you have completed this step. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit for upcoming events, career advice, our locations and more. 2025 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
26/10/2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager within Digital Enablement, Payment Technology, part of Commercial and Investment Bank, you will spearhead the delivery of intricate technology projects and programs that propel the firm's business objectives forward. You will leverage your profound knowledge of technical principles, practices, and theories to devise innovative solutions, while adeptly managing resources, budgets, and high-performing teams. Your exceptional analytical skills and adaptability will empower you to navigate uncertainty and change, ensuring that technology initiatives are in harmony with business goals. With your advanced communication and stakeholder management skills, you will cultivate productive working relationships and influence decision-making to achieve mutually beneficial outcomes. Job responsibilities Develop and execute comprehensive project plans using Agile frameworks and methodologies, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills Expertise in technical program management, leading complex technology projects and programs in a large organization Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
26/10/2025
Full time
Job Description Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager within Digital Enablement, Payment Technology, part of Commercial and Investment Bank, you will spearhead the delivery of intricate technology projects and programs that propel the firm's business objectives forward. You will leverage your profound knowledge of technical principles, practices, and theories to devise innovative solutions, while adeptly managing resources, budgets, and high-performing teams. Your exceptional analytical skills and adaptability will empower you to navigate uncertainty and change, ensuring that technology initiatives are in harmony with business goals. With your advanced communication and stakeholder management skills, you will cultivate productive working relationships and influence decision-making to achieve mutually beneficial outcomes. Job responsibilities Develop and execute comprehensive project plans using Agile frameworks and methodologies, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills Expertise in technical program management, leading complex technology projects and programs in a large organization Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
MOTT MACDONALD-4
Newcastle Upon Tyne, Tyne And Wear
Location/s: Newcastle, UK Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. Overview of the role As the IT Manager - Operations reporting to the Head of IT - Service Delivery and Operations, you will play a pivotal leadership role within the IT management team, overseeing our two global operations centres in Newcastle (UK) and Bengaluru (India). You will ensure continuity and excellence in service delivery through proactive management of IT incidents, service requests, and operational processes, supporting a dynamic organisation of over 20,000 employees and £3 billion in annual turnover. Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross-functional teams to align operational activities with strategic goals and ensure a seamless experience for our internal customers. This role is a key contributor to our broader business objectives-enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high-performing, customer-focused IT function that supports innovation and growth across the organisation. We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best. Key responsibilities and duties include: Lead and manage the UK operations centre and coordinate with global support teams Develop and inspire high-performing IT support teams across Newcastle and Bengaluru, ensuring accountability, collaboration, and high service standards Own the escalation and resolution of major incidents, ensuring timely communication and minimal business impact Provide hands-on support for project implementations and service transitions across infrastructure and applications Deliver strategic and operational oversight of IT services, ensuring systems are secure, reliable, and aligned with business needs Promote customer-centric service delivery by ensuring user satisfaction, responsiveness, and clear communication across all support levels Drive continuous improvement by analysing operational metrics, capturing lessons learned, and implementing enhancements to processes and technologies Embed governance, compliance, and risk management practices across all IT operations Maintain broad technical awareness to support effective decision-making across infrastructure, applications, data, and security Manage budgets, resources, and vendor relationships to optimise service delivery and operational efficiency Communicate effectively with technical and non-technical audiences, translating strategy into actionable plans Ensure all support activities align with group policies, compliance standards, and risk controls Report performance metrics, risks, and service insights to stakeholders in clear, actionable terms Coach and mentor team members to build capability, foster growth, and support career progression Champion a collaborative and inclusive team culture focused on wellbeing, engagement, and continuous development Key Performance Indicators: Mean time to resolve incidents Incident volumes Net Promoter Score and customer feedback SLA performance Connected conversation completion rate Employee satisfaction Delivery against strategic operations objectives Automation adoption rate Candidate specification Essential: Proven experience in leading large-scale IT operations, with full accountability for service performance across incident, request, and major incident management in global support environments Strong operational leadership with the ability to drive team alignment, performance, and service excellence across diverse and distributed teams Strategic thinker with a track record of contributing to long-term operational planning, transformation initiatives, and continuous service improvement Skilled in stakeholder engagement and communication, with the ability to influence, negotiate, and manage expectations across all levels of the organisation Demonstrated capability in risk identification, escalation management, and decision-making under pressure Expertise in resource planning and prioritisation to meet both immediate operational needs and strategic objectives Commitment to operational maturity and service evolution through data-driven insights, innovation, and process optimisation Desirable: Professional certification in IT Service Management (e.g., ITIL, SDI) or equivalent Experience operating within complex, matrixed organisations and managing global teams Familiarity with ITIL frameworks (V3/V4) and industry standards for service excellence Hands-on experience with ITSM platforms such as ServiceNow, including workflow and reporting capabilities Understanding of service governance, performance metrics, and continuous improvement methodologies UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. . click apply for full job details
26/10/2025
Full time
Location/s: Newcastle, UK Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. Overview of the role As the IT Manager - Operations reporting to the Head of IT - Service Delivery and Operations, you will play a pivotal leadership role within the IT management team, overseeing our two global operations centres in Newcastle (UK) and Bengaluru (India). You will ensure continuity and excellence in service delivery through proactive management of IT incidents, service requests, and operational processes, supporting a dynamic organisation of over 20,000 employees and £3 billion in annual turnover. Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross-functional teams to align operational activities with strategic goals and ensure a seamless experience for our internal customers. This role is a key contributor to our broader business objectives-enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high-performing, customer-focused IT function that supports innovation and growth across the organisation. We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best. Key responsibilities and duties include: Lead and manage the UK operations centre and coordinate with global support teams Develop and inspire high-performing IT support teams across Newcastle and Bengaluru, ensuring accountability, collaboration, and high service standards Own the escalation and resolution of major incidents, ensuring timely communication and minimal business impact Provide hands-on support for project implementations and service transitions across infrastructure and applications Deliver strategic and operational oversight of IT services, ensuring systems are secure, reliable, and aligned with business needs Promote customer-centric service delivery by ensuring user satisfaction, responsiveness, and clear communication across all support levels Drive continuous improvement by analysing operational metrics, capturing lessons learned, and implementing enhancements to processes and technologies Embed governance, compliance, and risk management practices across all IT operations Maintain broad technical awareness to support effective decision-making across infrastructure, applications, data, and security Manage budgets, resources, and vendor relationships to optimise service delivery and operational efficiency Communicate effectively with technical and non-technical audiences, translating strategy into actionable plans Ensure all support activities align with group policies, compliance standards, and risk controls Report performance metrics, risks, and service insights to stakeholders in clear, actionable terms Coach and mentor team members to build capability, foster growth, and support career progression Champion a collaborative and inclusive team culture focused on wellbeing, engagement, and continuous development Key Performance Indicators: Mean time to resolve incidents Incident volumes Net Promoter Score and customer feedback SLA performance Connected conversation completion rate Employee satisfaction Delivery against strategic operations objectives Automation adoption rate Candidate specification Essential: Proven experience in leading large-scale IT operations, with full accountability for service performance across incident, request, and major incident management in global support environments Strong operational leadership with the ability to drive team alignment, performance, and service excellence across diverse and distributed teams Strategic thinker with a track record of contributing to long-term operational planning, transformation initiatives, and continuous service improvement Skilled in stakeholder engagement and communication, with the ability to influence, negotiate, and manage expectations across all levels of the organisation Demonstrated capability in risk identification, escalation management, and decision-making under pressure Expertise in resource planning and prioritisation to meet both immediate operational needs and strategic objectives Commitment to operational maturity and service evolution through data-driven insights, innovation, and process optimisation Desirable: Professional certification in IT Service Management (e.g., ITIL, SDI) or equivalent Experience operating within complex, matrixed organisations and managing global teams Familiarity with ITIL frameworks (V3/V4) and industry standards for service excellence Hands-on experience with ITSM platforms such as ServiceNow, including workflow and reporting capabilities Understanding of service governance, performance metrics, and continuous improvement methodologies UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. . click apply for full job details
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role As an Associate based out of our Newcastle office, you will provide technical leadership to our design teams and will use your knowledge and skills to deliver the right quality to time and budget. You will use those attributes to lead design teams and to mentor and support junior team members. In this role your responsibilities will include: Technical leadership of a variety of civil engineering design projects both in the - UK and overseas Act as Project Director or Project Manager on a wide range of projects, undertaking project reviews to optimise solutions and co-ordinate multi-disciplinary inputs Managing resources at project level and managing people within the local team Agreeing fees and managing the commercial position on projects Leading a culture of technical review and challenge Developing client relationships and helping them achieving sustainable and future proof developments Leading and contributing to tenders/ bids Supervision and mentoring of junior members of the team Support our lead for the Region and local Office Place Lead, along with the wider Development team and WSP with leadership & business development Work collaboratively with the Development team and our colleagues in the wider Planning and Development team and the wider WSP business to achieve our aims and objectives. The Development Team is a well-established and high performing part within the Planning and Development discipline which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation and handover. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely; Technical Excellence, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility, and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Civil engineering, highways design and earthworks strategies Utilities, energy planning and coordination Drainage, flood risk and SuDS Site appraisal, due diligence, and strategic planning advice. We have a strong track record working closely with our clients and this role provides a great opportunity to have a pivotal role within Development and help support and steer its growth going forward. What we will be looking for you to demonstrate A BEng / BSc (Hon) in Civil Engineering or other relevant qualification with experience in managing development projects. Have a Chartered/Incorporated professional qualification of a relevant professional body (desirable). A broad range of project experience, both within civil engineering discipline and multi-disciplinary projects. Drainage, utilities and highway engineering experience Proven track record in project management and financial control; Commercial and strategic capability with a demonstrable track record in having identified and subsequently delivered new business opportunities. Inter-personal skills with leadership and management abilities capable of communicating effectively with all parts of the business. Expert stakeholder management and related relationship and team management skills. Demonstrate ability to improve, motivate and encourage others, lead and implement change programmes, inspiring colleagues and drive an innovative and supportive culture. Act as a catalyst for change. Passion for mentoring and developing talent. Actively champion sharing knowledge, ideas and intelligence. Presentation skills, able to lead and facilitate workshops, training sessions and one to one learning. Influential and persuasive internally and externally, encourages open dialogue and feedback. Able to establish, build, sustain and share professional relationships with relevant groups both inside and outside the organisation. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
26/10/2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role As an Associate based out of our Newcastle office, you will provide technical leadership to our design teams and will use your knowledge and skills to deliver the right quality to time and budget. You will use those attributes to lead design teams and to mentor and support junior team members. In this role your responsibilities will include: Technical leadership of a variety of civil engineering design projects both in the - UK and overseas Act as Project Director or Project Manager on a wide range of projects, undertaking project reviews to optimise solutions and co-ordinate multi-disciplinary inputs Managing resources at project level and managing people within the local team Agreeing fees and managing the commercial position on projects Leading a culture of technical review and challenge Developing client relationships and helping them achieving sustainable and future proof developments Leading and contributing to tenders/ bids Supervision and mentoring of junior members of the team Support our lead for the Region and local Office Place Lead, along with the wider Development team and WSP with leadership & business development Work collaboratively with the Development team and our colleagues in the wider Planning and Development team and the wider WSP business to achieve our aims and objectives. The Development Team is a well-established and high performing part within the Planning and Development discipline which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation and handover. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely; Technical Excellence, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility, and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Civil engineering, highways design and earthworks strategies Utilities, energy planning and coordination Drainage, flood risk and SuDS Site appraisal, due diligence, and strategic planning advice. We have a strong track record working closely with our clients and this role provides a great opportunity to have a pivotal role within Development and help support and steer its growth going forward. What we will be looking for you to demonstrate A BEng / BSc (Hon) in Civil Engineering or other relevant qualification with experience in managing development projects. Have a Chartered/Incorporated professional qualification of a relevant professional body (desirable). A broad range of project experience, both within civil engineering discipline and multi-disciplinary projects. Drainage, utilities and highway engineering experience Proven track record in project management and financial control; Commercial and strategic capability with a demonstrable track record in having identified and subsequently delivered new business opportunities. Inter-personal skills with leadership and management abilities capable of communicating effectively with all parts of the business. Expert stakeholder management and related relationship and team management skills. Demonstrate ability to improve, motivate and encourage others, lead and implement change programmes, inspiring colleagues and drive an innovative and supportive culture. Act as a catalyst for change. Passion for mentoring and developing talent. Actively champion sharing knowledge, ideas and intelligence. Presentation skills, able to lead and facilitate workshops, training sessions and one to one learning. Influential and persuasive internally and externally, encourages open dialogue and feedback. Able to establish, build, sustain and share professional relationships with relevant groups both inside and outside the organisation. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
26/10/2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Who are we? Here within Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO) and our extended supply chain, delivering over half of Anglian Water’s capital investment programme. We are gearing up for our most exciting and challenging Asset Management Period yet, known as AMP8, this will see us deliver a programme of work larger than we’ve ever delivered before. We’ll be embarking on a new kind of project delivery focusing on nature-based solutions like wetlands and urban drainage schemes. We are driving change, empowering us to set global benchmarks and build a better environment, with the opportunity to offer enhanced growth and development to our workforce. We’re looking to build on our existing teams with an environment built for career progression. With such an exciting portfolio of projects planned for AMP8 to keep the water flowing across the region, our ability to manage our work and outperform against our customer’s expectations will come under greater scrutiny. And with a continued expectation to provide the highest standards of project design whilst ensuring we use innovation and creativity to deliver more with less, we are seeking a Lead Infrastructure Engineer in our Water Recycling (Infrastructure ) team with a technical focus on wastewater infrastructure (pipelines). Are you ready to join us as we prepare to deliver the most creative and innovative AMP we have ever seen? What will you be doing as our new Lead Infrastructure Engineer? As the Lead Infrastructure Engineer, you will provide civil and pipeline engineering technical reviews, guidance and inputs to both potable water (clean) and water recycling (wastewater) infrastructure (pipelines / networks) projects. You will provide design support for numerous infrastructure schemes and will ensure all designs are fit for purpose and meet current legislation and standards. You will have dual lines of reporting into both the programme area Senior Design Manager (Engineering) and the Principal Infrastructure Engineer and will provide support to the engineering delivery teams by undertaking review and acceptance of key project deliverables (drawings / models; calculations) across an entire programme area for infrastructure (pipeline) related work. You will be the technical expert in either clean or wastewater pipeline engineering design. Working with the principal infrastructure engineer to maintain engineering standards across all of alliance whilst working on continuous business improvement and innovation. You will also be responsible for mentoring more junior engineers in the team in their professional development and at project delivery level. Key Responsibilities: Collaborate with Design Managers, and Technical Managers to track milestones and review dates. Collaborate with Principal Engineers where potential improvement of design calculations, design standards and standard products could be implemented. Review project drawings, calculations, and change requests to ensure adherence to standards and timely responses. Coordinate and lead design review meetings and contribute to CDM and commissioning strategy discussions. Maintain quality through Autodesk Construction Cloud (ACC) workflow management and support discipline engineers to meet project timelines. Promote innovative technologies, manage technical knowledge, and adhere to MAS standards. Mentor and guide engineers to develop skills and establish standard procedures. A little bit about your skills, experience, and behaviours…. To join us on our exciting and challenging journey for engineering excellence, you will preferably (but not essentially) be educated to degree level in water/wastewater engineering or a related subject. Ideally you have a proven track record of operating as a technical expert in the design of potable and wastewater pipelines quality assurance and risk management, including familiarity with design software processes. You’ll have strong communication and stakeholder management skills, and your proven leadership, and mentoring abilities will ensure the best high performing teams succeed. The role of the Lead Infrastructure Engineer is not to be assigned to deliver individual named projects but provide technical leadership and support in the delivery of the projects in the relevant portfolio - if you are looking for an opportunity to lead and take the next step in your engineering career, please apply today! Our Approach to Diversity & Inclusion At the Anglian Water’ Alliance, we are committed to fostering a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We believe that diversity enriches our team, fuels innovation, and drives success. We welcome applicants from all backgrounds, experiences, and identities, and actively encourage individuals from underrepresented groups to apply. We are dedicated to creating an environment free from discrimination and bias, where everyone has equal opportunities for growth and advancement. Join us in creating a culture where diversity is celebrated, and inclusion is the norm. Alongside this we want to ensure that all candidates have an equal opportunity to showcase their abilities during the interview process. If you require any specific accommodations or adjustments due to a disability or any other individual circumstances, please do not hesitate to let us know. Our vision A collaborative alliance, driving change. Empowering us to set global benchmarks and building a better environment for our customers. We strive to: Empower our people; Delight our Customers; Embrace digital transformation; Deliver brilliance. Our Values To bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop we: Build trust; Do the right thing; Are always exploring. The Anglian Alliance. Eight partners, endless opportunities. Location: Hybrid, Peterborough, and site visits across the East Anglia Region
26/10/2025
Full time
Who are we? Here within Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO) and our extended supply chain, delivering over half of Anglian Water’s capital investment programme. We are gearing up for our most exciting and challenging Asset Management Period yet, known as AMP8, this will see us deliver a programme of work larger than we’ve ever delivered before. We’ll be embarking on a new kind of project delivery focusing on nature-based solutions like wetlands and urban drainage schemes. We are driving change, empowering us to set global benchmarks and build a better environment, with the opportunity to offer enhanced growth and development to our workforce. We’re looking to build on our existing teams with an environment built for career progression. With such an exciting portfolio of projects planned for AMP8 to keep the water flowing across the region, our ability to manage our work and outperform against our customer’s expectations will come under greater scrutiny. And with a continued expectation to provide the highest standards of project design whilst ensuring we use innovation and creativity to deliver more with less, we are seeking a Lead Infrastructure Engineer in our Water Recycling (Infrastructure ) team with a technical focus on wastewater infrastructure (pipelines). Are you ready to join us as we prepare to deliver the most creative and innovative AMP we have ever seen? What will you be doing as our new Lead Infrastructure Engineer? As the Lead Infrastructure Engineer, you will provide civil and pipeline engineering technical reviews, guidance and inputs to both potable water (clean) and water recycling (wastewater) infrastructure (pipelines / networks) projects. You will provide design support for numerous infrastructure schemes and will ensure all designs are fit for purpose and meet current legislation and standards. You will have dual lines of reporting into both the programme area Senior Design Manager (Engineering) and the Principal Infrastructure Engineer and will provide support to the engineering delivery teams by undertaking review and acceptance of key project deliverables (drawings / models; calculations) across an entire programme area for infrastructure (pipeline) related work. You will be the technical expert in either clean or wastewater pipeline engineering design. Working with the principal infrastructure engineer to maintain engineering standards across all of alliance whilst working on continuous business improvement and innovation. You will also be responsible for mentoring more junior engineers in the team in their professional development and at project delivery level. Key Responsibilities: Collaborate with Design Managers, and Technical Managers to track milestones and review dates. Collaborate with Principal Engineers where potential improvement of design calculations, design standards and standard products could be implemented. Review project drawings, calculations, and change requests to ensure adherence to standards and timely responses. Coordinate and lead design review meetings and contribute to CDM and commissioning strategy discussions. Maintain quality through Autodesk Construction Cloud (ACC) workflow management and support discipline engineers to meet project timelines. Promote innovative technologies, manage technical knowledge, and adhere to MAS standards. Mentor and guide engineers to develop skills and establish standard procedures. A little bit about your skills, experience, and behaviours…. To join us on our exciting and challenging journey for engineering excellence, you will preferably (but not essentially) be educated to degree level in water/wastewater engineering or a related subject. Ideally you have a proven track record of operating as a technical expert in the design of potable and wastewater pipelines quality assurance and risk management, including familiarity with design software processes. You’ll have strong communication and stakeholder management skills, and your proven leadership, and mentoring abilities will ensure the best high performing teams succeed. The role of the Lead Infrastructure Engineer is not to be assigned to deliver individual named projects but provide technical leadership and support in the delivery of the projects in the relevant portfolio - if you are looking for an opportunity to lead and take the next step in your engineering career, please apply today! Our Approach to Diversity & Inclusion At the Anglian Water’ Alliance, we are committed to fostering a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We believe that diversity enriches our team, fuels innovation, and drives success. We welcome applicants from all backgrounds, experiences, and identities, and actively encourage individuals from underrepresented groups to apply. We are dedicated to creating an environment free from discrimination and bias, where everyone has equal opportunities for growth and advancement. Join us in creating a culture where diversity is celebrated, and inclusion is the norm. Alongside this we want to ensure that all candidates have an equal opportunity to showcase their abilities during the interview process. If you require any specific accommodations or adjustments due to a disability or any other individual circumstances, please do not hesitate to let us know. Our vision A collaborative alliance, driving change. Empowering us to set global benchmarks and building a better environment for our customers. We strive to: Empower our people; Delight our Customers; Embrace digital transformation; Deliver brilliance. Our Values To bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop we: Build trust; Do the right thing; Are always exploring. The Anglian Alliance. Eight partners, endless opportunities. Location: Hybrid, Peterborough, and site visits across the East Anglia Region
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
26/10/2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will be leading day to day technical delivery of civil engineering consultancy services to support our clients through all stages of the project life-cycle from feasibility and concept design through to planning, detailed design, and construction. You will provide technical expertise in drainage, SuDS, flood risk, highways, streetscape, earthworks and utilities to all types of land, property and infrastructure development projects across all sectors and clients. You will provide project leadership on several varied multi-disciplinary projects acting as Project Manager where required. You will be supported by a team of experienced and developing technical staff of various grades, to whom you will be expected to provide guidance and support as appropriate. You will be involved in high profile client engagement, stakeholder management, design team collaboration (both internal and with other external multidisciplinary professionals), and project management. You will be responsible for, or actively engaged in, ensuring your projects are delivered within budget, on programme, and to the required quality for technical and legal compliance. The Development Team is a well-established and high performing discipline within the Planning and Development business unit which includes over 800 colleagues focused on project delivery through the whole project life cycle, from initial land acquisition, planning support and design, through to scheme implementation. Our vision is to be recognised as the best Development team in the industry. We strive to achieve this through continuous improvement and a management structure comprising of four pillars, namely Expertise, People, Clients and Operational Excellence. We help our clients to promote, implement and manage sustainable development, from pre-feasibility through to planning consent; establish plans and provision for how an area, its accessibility and needs, will develop over time and guide sustainable future development; and develop multi-disciplinary design from concept through to detailed design and construction. We work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. Some of the multi-disciplinary services we provide that you will help deliver include: Drainage, flood risk and SuDS. Civil engineering, highways design and earthworks strategies. Utilities, energy planning and coordination. Site appraisal, due diligence, and strategic planning advice. What we will be looking for you to demonstrate Knowledge of and experience in highway design, drainage strategies and technical design, flood risk assessments and management, utility design and planning as well as a working knowledge of the development sector. Design experience; focused on the development sector (drainage, flood risk, highways, earthworks and utilities). An awareness of hydraulics, hydrology, geotechnics and building structures is desirable as well as an understanding of construction design stages and procedures. The ability to produce infrastructure masterplans, site appraisals, technical reports, design calculations and construction drawings. Knowledge of the relevant design codes such as Water UK Sewerage Sector Guidance, Design Manual for Roads & Bridges, Manual for Streets, Local Authority Design Guidance, SuDS Manual and are well versed in the preparation of drawings for contract documentation and technical approvals. Aware of current and emerging technical and planning guidance on climate change and sustainability. The ability to use or direct and check the use of relevant software including Micro Drainage, Info Drainage, Civils 3D and/or PDS. Experience of liaison with clients, co-professionals and design teams, and competence in liaising with highway, water, statutory and local authorities to negotiate the necessary outline and detailed technical approvals and statutory agreements typically relating to development projects. Knowledge of the relevant legal processes, planning, design, design software, technical consents process, adoption and contract procedures for the provision of sewers, SuDS, highways and utilities to new developments and regeneration projects and how if, applied effectively, these skills combine to add value to a client's development proposal. Knowledge of the financial and contractual aspects of planning, bidding, and delivering both large and small projects. Postgraduate (or equivalent) experience and are at least nearing Chartership or have equivalent commercial experience and responsibility. Willing to become an ICE Supervising or Delegated Civil Engineer (SCE / DE) to assist with training and development of junior members of the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description Elevate your career by steering multi-faceted cloud tech programs, integrating innovative solutions for a dynamic impact across global operations. You will drive strategic programs that shape the future of digital infrastructure, empowering global teams and clients to achieve more. Join a collaborative environment where your expertise will directly influence business outcomes, foster innovation, and deliver impactful solutions. Be part of a team that values growth, continuous learning, and the opportunity to work with cutting-edge cloud technologies. As a Principal Technical Programme Manager within our Cloud Foundations Strategic Delivery team, you will oversee the delivery of complex, multi-functional Google Cloud programs that impact diverse groups across our organization, including clients, employees, and stakeholders. You will leverage your advanced technical and analytical skills to translate business and operational objectives into actionable program plans, navigating ambiguity and driving change. Your leadership will ensure the successful execution of cloud initiatives, resource management, and alignment with our strategic goals. You will play a pivotal role in shaping our technology landscape, developing new policies, and fostering a culture of innovation and continuous improvement. Our team is dedicated to enabling digital transformation through the adoption and optimization of Google Cloud technologies. We partner with business units, technology leaders, and external vendors to deliver scalable, secure, and innovative cloud solutions. As Programme Manager, you will be responsible for the strategic direction, execution, and success of Google Cloud programs, working closely with senior leadership and cross-functional teams to deliver value and drive organizational growth. Job Responsibilities Develop and implement strategic program plans for Google Cloud initiatives, ensuring alignment with organizational goals and cross-functional collaboration. Oversee the execution of complex cloud technology projects and programs, managing resources, budgets, and timelines while proactively mitigating risks and resolving roadblocks. Foster strong relationships with stakeholders, clients, and cross-functional teams, providing leadership and defining decision-making procedures for optimal outcomes. Guide the selection and implementation of Google Cloud technologies, platforms, and software tools, leveraging advanced technical fluency. Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging cloud technologies. Drive the adoption of Google Cloud best practices, security standards, and compliance requirements across all programs. Lead change management efforts, ensuring smooth transitions and effective communication throughout the program lifecycle. Mentor and develop program management talent within the team, promoting a culture of excellence and innovation. Required Qualifications, Capabilities, and Skills Extensive experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations. Proven experience managing large-scale Google Cloud Platform (GCP) programs. Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing cloud solutions. Advanced analytical reasoning skills, with the ability to apply critical thinking and problem-solving techniques to complex business, technical, and operational challenges. Proven ability to lead through change, manage dependencies, and control change in high-pressure, dynamic environments. Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with organizational objectives. Deep understanding of cloud architecture, security, and compliance requirements. Excellent communication, negotiation, and influencing skills, with the ability to engage effectively with executives, engineers, and cross-functional partners. Preferred Qualifications, Capabilities, and Skills Experience delivering programs on AWS Cloud and/or Microsoft Azure Cloud. Advanced certifications in Google Cloud (e.g., Professional Cloud Architect, Professional Cloud Program Manager). Experience with Agile, Waterfall, and hybrid program management methodologies. Familiarity with developer tools, automated release pipelines, and test automation frameworks. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
26/10/2025
Full time
Job Description Elevate your career by steering multi-faceted cloud tech programs, integrating innovative solutions for a dynamic impact across global operations. You will drive strategic programs that shape the future of digital infrastructure, empowering global teams and clients to achieve more. Join a collaborative environment where your expertise will directly influence business outcomes, foster innovation, and deliver impactful solutions. Be part of a team that values growth, continuous learning, and the opportunity to work with cutting-edge cloud technologies. As a Principal Technical Programme Manager within our Cloud Foundations Strategic Delivery team, you will oversee the delivery of complex, multi-functional Google Cloud programs that impact diverse groups across our organization, including clients, employees, and stakeholders. You will leverage your advanced technical and analytical skills to translate business and operational objectives into actionable program plans, navigating ambiguity and driving change. Your leadership will ensure the successful execution of cloud initiatives, resource management, and alignment with our strategic goals. You will play a pivotal role in shaping our technology landscape, developing new policies, and fostering a culture of innovation and continuous improvement. Our team is dedicated to enabling digital transformation through the adoption and optimization of Google Cloud technologies. We partner with business units, technology leaders, and external vendors to deliver scalable, secure, and innovative cloud solutions. As Programme Manager, you will be responsible for the strategic direction, execution, and success of Google Cloud programs, working closely with senior leadership and cross-functional teams to deliver value and drive organizational growth. Job Responsibilities Develop and implement strategic program plans for Google Cloud initiatives, ensuring alignment with organizational goals and cross-functional collaboration. Oversee the execution of complex cloud technology projects and programs, managing resources, budgets, and timelines while proactively mitigating risks and resolving roadblocks. Foster strong relationships with stakeholders, clients, and cross-functional teams, providing leadership and defining decision-making procedures for optimal outcomes. Guide the selection and implementation of Google Cloud technologies, platforms, and software tools, leveraging advanced technical fluency. Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging cloud technologies. Drive the adoption of Google Cloud best practices, security standards, and compliance requirements across all programs. Lead change management efforts, ensuring smooth transitions and effective communication throughout the program lifecycle. Mentor and develop program management talent within the team, promoting a culture of excellence and innovation. Required Qualifications, Capabilities, and Skills Extensive experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations. Proven experience managing large-scale Google Cloud Platform (GCP) programs. Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing cloud solutions. Advanced analytical reasoning skills, with the ability to apply critical thinking and problem-solving techniques to complex business, technical, and operational challenges. Proven ability to lead through change, manage dependencies, and control change in high-pressure, dynamic environments. Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with organizational objectives. Deep understanding of cloud architecture, security, and compliance requirements. Excellent communication, negotiation, and influencing skills, with the ability to engage effectively with executives, engineers, and cross-functional partners. Preferred Qualifications, Capabilities, and Skills Experience delivering programs on AWS Cloud and/or Microsoft Azure Cloud. Advanced certifications in Google Cloud (e.g., Professional Cloud Architect, Professional Cloud Program Manager). Experience with Agile, Waterfall, and hybrid program management methodologies. Familiarity with developer tools, automated release pipelines, and test automation frameworks. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
WE CANNOT OFFER SPONSORSHIP AT THIS OR ANYTIME IN THE FUTURE We are currently looking for a Project Manager to help deliver Microsoft Dynamics 365 Business Central solutions to clients across the UK. You will have at least 3 years experience of working with clients on implementing Business Central, including upgrades from Navision. Resposibilities Manage client Business Central delivery projects in line with Project Methodology and processes (Microsoft SureStep) Ensure projects are delivered in line with agreed contracts, manage any changes to scope, cost or time through formal processes and ensure client expectations are managed around these Build and maintain mutually beneficial relationships with clients Create and maintain detailed Project plans for client and internal projects Create and maintain other project documentation Proactively identify potential and active issues on projects, take ownership of ensuring resolution either directly or through delegation to the appropriate resource Agree communication plans with clients for each project with regular and frequent reviews of project status vs plan, Risks, Issues and re-plan as needed Report on project status internally, in line with business requirements Escalation of any project Issues Co-ordination of resources needed to deliver Projects: ensuring schedules are realistic, achievable, communicated to clients and ultimately delivered Ensure efficient and complete transition to Support of any services implemented through Projects, including client awareness of support processes Working with other members of the Project Management team and being aware of impact on other projects, allocate resources to Business Central projects both for initial planning and then on an ongoing basis Within the Project Management team, proactively review existing processes and activities, looking for continuous improvement Qualities and Experience Personal Qualities Excellent written and verbal communication skills Ability to effectively use your time and prioritise across conflicting priorities A strong customer focus: committed to client satisfaction whilst maintaining a commercial focus Management of stakeholders: internally and client-side; Influencing skills and managing conflict Able to engage and motivate others towards Business Central project goals Planning and Organising skills both of your own time, projects and matrix resource management Proven ability to define and manage project budgets Self-motivated and dedicated to ongoing improvement. Skills and Experiences Accreditation in project management methodology (e.g: PRINCE2, APM, AgilePM) At least 3 years experience in a Business Central project delivery role, including successful delivery of complex projects to scope, time, cost and quality targets Expert MS Office experience including Word, Excel, PowerPoint, MS Project, Visio and SharePoint Experience of managing software and business projects end to end, using structured methodologies Experience with implementation of ERP, Finance and business systems software. Projects may also involve upgrades from Navision to Business Central Critical Success Factors Achieving high levels of customer satisfaction Ensuring projects are planned and managed in line with quality processes Ensuring client projects are scheduled and initial plans created in a timely manner Demonstration of ownership of problems and working through to resolution Measured contribution towards positive On Time, On Budget projects Measured contribution towards maintaining a level of expectations with customers internally/externally for services provided.
25/10/2025
Full time
WE CANNOT OFFER SPONSORSHIP AT THIS OR ANYTIME IN THE FUTURE We are currently looking for a Project Manager to help deliver Microsoft Dynamics 365 Business Central solutions to clients across the UK. You will have at least 3 years experience of working with clients on implementing Business Central, including upgrades from Navision. Resposibilities Manage client Business Central delivery projects in line with Project Methodology and processes (Microsoft SureStep) Ensure projects are delivered in line with agreed contracts, manage any changes to scope, cost or time through formal processes and ensure client expectations are managed around these Build and maintain mutually beneficial relationships with clients Create and maintain detailed Project plans for client and internal projects Create and maintain other project documentation Proactively identify potential and active issues on projects, take ownership of ensuring resolution either directly or through delegation to the appropriate resource Agree communication plans with clients for each project with regular and frequent reviews of project status vs plan, Risks, Issues and re-plan as needed Report on project status internally, in line with business requirements Escalation of any project Issues Co-ordination of resources needed to deliver Projects: ensuring schedules are realistic, achievable, communicated to clients and ultimately delivered Ensure efficient and complete transition to Support of any services implemented through Projects, including client awareness of support processes Working with other members of the Project Management team and being aware of impact on other projects, allocate resources to Business Central projects both for initial planning and then on an ongoing basis Within the Project Management team, proactively review existing processes and activities, looking for continuous improvement Qualities and Experience Personal Qualities Excellent written and verbal communication skills Ability to effectively use your time and prioritise across conflicting priorities A strong customer focus: committed to client satisfaction whilst maintaining a commercial focus Management of stakeholders: internally and client-side; Influencing skills and managing conflict Able to engage and motivate others towards Business Central project goals Planning and Organising skills both of your own time, projects and matrix resource management Proven ability to define and manage project budgets Self-motivated and dedicated to ongoing improvement. Skills and Experiences Accreditation in project management methodology (e.g: PRINCE2, APM, AgilePM) At least 3 years experience in a Business Central project delivery role, including successful delivery of complex projects to scope, time, cost and quality targets Expert MS Office experience including Word, Excel, PowerPoint, MS Project, Visio and SharePoint Experience of managing software and business projects end to end, using structured methodologies Experience with implementation of ERP, Finance and business systems software. Projects may also involve upgrades from Navision to Business Central Critical Success Factors Achieving high levels of customer satisfaction Ensuring projects are planned and managed in line with quality processes Ensuring client projects are scheduled and initial plans created in a timely manner Demonstration of ownership of problems and working through to resolution Measured contribution towards positive On Time, On Budget projects Measured contribution towards maintaining a level of expectations with customers internally/externally for services provided.
Job Title: IT Project Coordinator Job Type: Contract - Hybrid Duration: 6 Months Industry: FMCG/Manufacturing Job Location: St Albans Rate: £350 to £400/day Ltd (Outside IR35) Profile IT Project Coordinator Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. Job Role IT Project Coordinator The IT Project Coordinator shall provide support to an IT transformation projects, providing essential administrative and coordination support across small to medium IT initiatives. Duties IT Project Coordinator • Coordinating project activities and supporting Project Managers. • Maintaining and updating project documentation, schedules, and reports. • Organising meetings, preparing agendas, taking minutes, and tracking actions. • Assisting with project status reports, risk registers, issue logs, and change requests. • Acting as a key contact for project-related queries and facilitating communication between IT, business stakeholders, and vendors. • Supporting onboarding of new project team members and organising stakeholder meetings. • Contributing to continuous improvement of project management processes. Experience/Qualifications IT Project Coordinator • Strong organisational and administrative skills. • Excellent verbal and written communication. • Ability to manage multiple tasks and priorities effectively. • Analytical mindset with problem-solving capabilities. • Basic understanding of IT systems and infrastructure. • Collaborative team player with a proactive attitude. • Comfortable working in a fast-paced environment and meeting deadlines • Experience working in FMCG/Manufacturing environment in a similar role Candidates who are currently a Project Assistant, Assistant Project Manager, Project Coordinator, Project Controller and Project Support Officer could be suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
24/10/2025
Contractor
Job Title: IT Project Coordinator Job Type: Contract - Hybrid Duration: 6 Months Industry: FMCG/Manufacturing Job Location: St Albans Rate: £350 to £400/day Ltd (Outside IR35) Profile IT Project Coordinator Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. Job Role IT Project Coordinator The IT Project Coordinator shall provide support to an IT transformation projects, providing essential administrative and coordination support across small to medium IT initiatives. Duties IT Project Coordinator • Coordinating project activities and supporting Project Managers. • Maintaining and updating project documentation, schedules, and reports. • Organising meetings, preparing agendas, taking minutes, and tracking actions. • Assisting with project status reports, risk registers, issue logs, and change requests. • Acting as a key contact for project-related queries and facilitating communication between IT, business stakeholders, and vendors. • Supporting onboarding of new project team members and organising stakeholder meetings. • Contributing to continuous improvement of project management processes. Experience/Qualifications IT Project Coordinator • Strong organisational and administrative skills. • Excellent verbal and written communication. • Ability to manage multiple tasks and priorities effectively. • Analytical mindset with problem-solving capabilities. • Basic understanding of IT systems and infrastructure. • Collaborative team player with a proactive attitude. • Comfortable working in a fast-paced environment and meeting deadlines • Experience working in FMCG/Manufacturing environment in a similar role Candidates who are currently a Project Assistant, Assistant Project Manager, Project Coordinator, Project Controller and Project Support Officer could be suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Job Title: Process and Project Manager Operations / Supply Chain / ERP Focus Location: Hayes, UK ( hybrid flexibility ) Salary: £60,000 + bonus Due to my client's High-growth we have a newly created role About the Role: We are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on process improvement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions. You will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for someone with strong project management skills and a passion for change management. Qualifications & Skills: Bachelor s degree in Business, Project Management, or related field. Project management certification (PMP, Prince2, or equivalent). Minimum of 5 years experience in process and project management, ideally in an international context. Proven track record of delivering large-scale projects on time and within budget. Strong understanding of process and project management methodologies (Agile, Waterfall, Lean). Proficiency with project management software (MS Project, Teams, Planner). Excellent change management, communication, and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced environment. Key Responsibilities: Analyse and optimise operations and supply chain processes to enhance efficiency and align with international standards. Identify inefficiencies, bottlenecks, and areas for improvement, implementing solutions to streamline workflows. Lead projects, tracking timelines, risks, and deliverables to ensure successful implementation. Coordinate initiatives with teams across departments and geographies, serving as the main point of contact for stakeholders. Work closely with technical teams to ensure ERP/CRM systems are configured to meet business needs. Provide training, documentation, and support for staff to ensure successful adoption of new processes and systems. Support ongoing continuous improvement initiatives and maintain data integrity within ERP/CRM systems. Benefits: 25 days holiday per year Private health insurance and pension Opportunities for professional development and cross-functional collaboration Staff purchase schemes and product benefits
24/10/2025
Full time
Job Title: Process and Project Manager Operations / Supply Chain / ERP Focus Location: Hayes, UK ( hybrid flexibility ) Salary: £60,000 + bonus Due to my client's High-growth we have a newly created role About the Role: We are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on process improvement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions. You will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for someone with strong project management skills and a passion for change management. Qualifications & Skills: Bachelor s degree in Business, Project Management, or related field. Project management certification (PMP, Prince2, or equivalent). Minimum of 5 years experience in process and project management, ideally in an international context. Proven track record of delivering large-scale projects on time and within budget. Strong understanding of process and project management methodologies (Agile, Waterfall, Lean). Proficiency with project management software (MS Project, Teams, Planner). Excellent change management, communication, and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced environment. Key Responsibilities: Analyse and optimise operations and supply chain processes to enhance efficiency and align with international standards. Identify inefficiencies, bottlenecks, and areas for improvement, implementing solutions to streamline workflows. Lead projects, tracking timelines, risks, and deliverables to ensure successful implementation. Coordinate initiatives with teams across departments and geographies, serving as the main point of contact for stakeholders. Work closely with technical teams to ensure ERP/CRM systems are configured to meet business needs. Provide training, documentation, and support for staff to ensure successful adoption of new processes and systems. Support ongoing continuous improvement initiatives and maintain data integrity within ERP/CRM systems. Benefits: 25 days holiday per year Private health insurance and pension Opportunities for professional development and cross-functional collaboration Staff purchase schemes and product benefits
Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We're seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you'll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You'll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You'll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We're Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
24/10/2025
Full time
Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We're seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you'll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You'll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You'll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We're Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
As a Senior Digital Service Owner , you will lead and be accountable for the strategy, governance, and delivery of our client's digital service portfolio. This includes six service portfolios: Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, quality, and continuous improvement of these services to meet agreed service levels. You will adopt a portfolio view, managing multiple services and products across channels, acting as a connection between multidisciplinary business areas and stakeholders, and serving as a key escalation point for delivery teams. Key Responsibilities Establish and implement a fully functioning multi-service strategy that delivers current and future business needs. Lead teams (technical experts, programme, portfolio, and project managers) to develop, implement, and continually improve digital services. Manage the end-to-end governance and operation of services, ensuring delivery to required standards. Act as the escalation point for IT Digital services within your portfolio. Monitor, evaluate, and report on service performance to inform continual improvement plans. Build and maintain strong stakeholder relationships, influencing them to support the digital service strategy. Work in an agile manner to manage service change priorities based on evolving requirements. Allocate funding and resources across services based on business priorities. Communicate benefits, outcomes, and performance metrics to senior stakeholders. Essential Experience & Skills Proven experience in developing IT digital service strategies that meet current and future business needs. Strategic mindset with the ability to translate business requirements into operational delivery. Demonstrable experience leading IT services through the full lifecycle: inception, adoption, continual improvement, and decommissioning. Strong track record of managing multiple IT digital services to meet contractual, KPI, and SLA standards. Experience delivering IT digital services using internal teams, contractors, and third-party providers. Skilled in negotiating Service Level Agreements and ensuring effective performance of teams and third parties. Strong leadership, interpersonal, and communication skills. Ability to manage conflicting priorities and adapt to changing requirements while delivering results. Experience working across digital teams, developing roadmaps, and translating them into initiatives that deliver business value. ITIL Level 3 certification (or equivalent experience). Agile working experience (e.g., PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or equivalent).
24/10/2025
Contractor
As a Senior Digital Service Owner , you will lead and be accountable for the strategy, governance, and delivery of our client's digital service portfolio. This includes six service portfolios: Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, quality, and continuous improvement of these services to meet agreed service levels. You will adopt a portfolio view, managing multiple services and products across channels, acting as a connection between multidisciplinary business areas and stakeholders, and serving as a key escalation point for delivery teams. Key Responsibilities Establish and implement a fully functioning multi-service strategy that delivers current and future business needs. Lead teams (technical experts, programme, portfolio, and project managers) to develop, implement, and continually improve digital services. Manage the end-to-end governance and operation of services, ensuring delivery to required standards. Act as the escalation point for IT Digital services within your portfolio. Monitor, evaluate, and report on service performance to inform continual improvement plans. Build and maintain strong stakeholder relationships, influencing them to support the digital service strategy. Work in an agile manner to manage service change priorities based on evolving requirements. Allocate funding and resources across services based on business priorities. Communicate benefits, outcomes, and performance metrics to senior stakeholders. Essential Experience & Skills Proven experience in developing IT digital service strategies that meet current and future business needs. Strategic mindset with the ability to translate business requirements into operational delivery. Demonstrable experience leading IT services through the full lifecycle: inception, adoption, continual improvement, and decommissioning. Strong track record of managing multiple IT digital services to meet contractual, KPI, and SLA standards. Experience delivering IT digital services using internal teams, contractors, and third-party providers. Skilled in negotiating Service Level Agreements and ensuring effective performance of teams and third parties. Strong leadership, interpersonal, and communication skills. Ability to manage conflicting priorities and adapt to changing requirements while delivering results. Experience working across digital teams, developing roadmaps, and translating them into initiatives that deliver business value. ITIL Level 3 certification (or equivalent experience). Agile working experience (e.g., PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or equivalent).
Skills and experience: 4+ years of genuine experience on Workday HCM Core and Compensation Core Strong knowledge of all compensation core elements such as Salary plans, Allowance plans, Compensation grades/profiles, One-time payments etc. Hands-on expertise of Workday to deliver enhancements, configuration, reporting, business processes, security, data loading and deployment. Strong knowledge of HR business processes & systems Experience in evaluating complex design documentation against business requirements and ensuring that the solution delivered are fit for purpose Experience in creating detailed technical implementation plans and migrating changes into production Excellent analytical and troubleshooting skills to interpret customer issues & requirements and translate into working solutions Proven capability to communicate (written and verbal) clearly to both technical and non-technical audiences at different levels as appropriate. Workday integration experience would be beneficial Workday certifications desirable Working knowledge of PowerPoint, Visio, Jira etc Organised, detail-oriented, possessing the ability to effectively prioritise support, projects and deliverables whilst meeting deadlines set by management. Responsibilities: Act as a Workday HCM expert and People management processes. Evaluate technical & functional designs against business requirements; ensuring impact to supported systems is understood and managed effectively. Collaborate closely with the product managers and product owners to analyse, develop, test and implement changes in line with business priorities. Follow the Customer Change Management Process in JIRA; clearly articulating the requirements, business benefits, design, functional/technical change, impact, and test approach for your Workday enhancements. Promote a culture of continuous improvement. Hybrid: 2/3 days onsite in Reading/week
24/10/2025
Contractor
Skills and experience: 4+ years of genuine experience on Workday HCM Core and Compensation Core Strong knowledge of all compensation core elements such as Salary plans, Allowance plans, Compensation grades/profiles, One-time payments etc. Hands-on expertise of Workday to deliver enhancements, configuration, reporting, business processes, security, data loading and deployment. Strong knowledge of HR business processes & systems Experience in evaluating complex design documentation against business requirements and ensuring that the solution delivered are fit for purpose Experience in creating detailed technical implementation plans and migrating changes into production Excellent analytical and troubleshooting skills to interpret customer issues & requirements and translate into working solutions Proven capability to communicate (written and verbal) clearly to both technical and non-technical audiences at different levels as appropriate. Workday integration experience would be beneficial Workday certifications desirable Working knowledge of PowerPoint, Visio, Jira etc Organised, detail-oriented, possessing the ability to effectively prioritise support, projects and deliverables whilst meeting deadlines set by management. Responsibilities: Act as a Workday HCM expert and People management processes. Evaluate technical & functional designs against business requirements; ensuring impact to supported systems is understood and managed effectively. Collaborate closely with the product managers and product owners to analyse, develop, test and implement changes in line with business priorities. Follow the Customer Change Management Process in JIRA; clearly articulating the requirements, business benefits, design, functional/technical change, impact, and test approach for your Workday enhancements. Promote a culture of continuous improvement. Hybrid: 2/3 days onsite in Reading/week
We are currently recruiting for a Senior Digital Service Owner to work a 12-month contract occasionally on-site in either Salisbury or Fareham for our client. As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio. The six service portfolios are as follows - Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels. Establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs. Work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs. Be responsible for the end-to-end management and governance of these services. Be responsible for the successful operation and continuous improvement of the services to the required standards and changing needs of the business. Act as the escalation point of contact for your IT Digital services. Continually monitor, evaluate and report on quality-of-service levels to inform continual improvement plans. Create and maintain a supportive stakeholder network using effective communication and influencing them to buy into the strategy. Work in an agile manor to manage service change priorities within the service portfolio based on changing requirements. Essential: Significant experience of developing IT digital service strategies that identify (and meet) current and future business needs. A strategic mindset who can work with stakeholders and teams to understand business requirements and then deliver into operational reality. Demonstrable experience of leading IT services through the entirety of their life cycle, from inception through to adoption, continual improvement and decommissioning. Clear experience of leading and managing multiple IT Digital services meeting quality, contractual, KPI and Service Level Agreement-based standards. Experience of delivering IT digital services via varying resource models eg internal, contracted workers and third-party contracts. Experience of negotiating Service Level Agreements, ensuring effective performance of teams and third parties. Strong leadership experience with effective interpersonal and communication skills Experience and ability to handle conflicting priorities whilst adapting to changing requirements and delivering successfully. Ability to work across digital teams, developing roadmaps and translating into initiatives that deliver business value and impact. ITIL (Information Technology Infrastructure Library) level 3 certified (or equivalent experience) Agile working eg PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar If you feel you have the skills and experience needed for this role; please do apply now.
24/10/2025
Contractor
We are currently recruiting for a Senior Digital Service Owner to work a 12-month contract occasionally on-site in either Salisbury or Fareham for our client. As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio. The six service portfolios are as follows - Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels. Establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs. Work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs. Be responsible for the end-to-end management and governance of these services. Be responsible for the successful operation and continuous improvement of the services to the required standards and changing needs of the business. Act as the escalation point of contact for your IT Digital services. Continually monitor, evaluate and report on quality-of-service levels to inform continual improvement plans. Create and maintain a supportive stakeholder network using effective communication and influencing them to buy into the strategy. Work in an agile manor to manage service change priorities within the service portfolio based on changing requirements. Essential: Significant experience of developing IT digital service strategies that identify (and meet) current and future business needs. A strategic mindset who can work with stakeholders and teams to understand business requirements and then deliver into operational reality. Demonstrable experience of leading IT services through the entirety of their life cycle, from inception through to adoption, continual improvement and decommissioning. Clear experience of leading and managing multiple IT Digital services meeting quality, contractual, KPI and Service Level Agreement-based standards. Experience of delivering IT digital services via varying resource models eg internal, contracted workers and third-party contracts. Experience of negotiating Service Level Agreements, ensuring effective performance of teams and third parties. Strong leadership experience with effective interpersonal and communication skills Experience and ability to handle conflicting priorities whilst adapting to changing requirements and delivering successfully. Ability to work across digital teams, developing roadmaps and translating into initiatives that deliver business value and impact. ITIL (Information Technology Infrastructure Library) level 3 certified (or equivalent experience) Agile working eg PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar If you feel you have the skills and experience needed for this role; please do apply now.
IT Manager required to join a growing global company headquartered in Glasgow, playing a key leadership role in delivering the organisation's technology strategy and overseeing all aspects of IT operations. The Company This is a well established organisation that has experienced strong and sustained growth across the UK and internationally. Technology is central to their continued success from modern communications and cloud infrastructure to robust cybersecurity and business systems that enable growth. They pride themselves on fostering a culture built on communication, collectiveness, and transparency. With a focus on innovation and continuous improvement, they empower their people to make a genuine impact. The company offers a high level of autonomy alongside excellent career progression and promotion potential, as demonstrated by the growth of current staff, there is always an opportunity to grow and take on more responsibility here. Joining at this stage offers the chance to help shape the next phase of the company's IT evolution and broader business strategy. The Role You'll be responsible for leading the IT function, ensuring that technology strategy, systems, and services fully support business objectives. You'll oversee a team of IT professionals and manage key third-party suppliers, delivering secure, efficient, and scalable solutions. This is a hands on leadership role, where you'll balance strategic direction with operational oversight, ensuring systems are reliable, security is robust, and technology continues to drive business performance. Key Responsibilities: * Lead the IT department, delivering a clear and effective technology strategy aligned to business goals. * Manage IT infrastructure, unified communications, and cloud environments to ensure high availability and performance. * Oversee supplier governance and contracts, including regular performance reviews and budget management. * Maintain Cyber Essentials Plus standards and ensure a strong, proactive cybersecurity posture. * Act as the senior escalation point for IT issues, ensuring service excellence across all areas. * Partner with senior stakeholders to drive innovation, automation, and digital enablement across the business. * Deliver and support IT change and transformation projects, ensuring alignment with wider business priorities. About You: * Proven experience managing IT teams and delivering technology strategy in a complex environment. * Strong technical background across Microsoft technologies, networking, and unified communications. * Experience with telephony platforms (eg Avaya, Cisco, Genesys, or similar) would be highly advantageous. * Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. * Excellent supplier management and contract governance experience. * Strong communicator and influencer, comfortable engaging at all levels of the organisation. What's on Offer: The salary for this role is up to £60k with a comprehensive benefits package. They operate a hybrid working pattern 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is a key leadership role within a business that places technology at the heart of its success. You'll have the autonomy to shape IT direction, lead transformation initiatives, and make a real impact on the company's future growth. If this sounds interesting, please apply and call Murray Simpson
24/10/2025
Full time
IT Manager required to join a growing global company headquartered in Glasgow, playing a key leadership role in delivering the organisation's technology strategy and overseeing all aspects of IT operations. The Company This is a well established organisation that has experienced strong and sustained growth across the UK and internationally. Technology is central to their continued success from modern communications and cloud infrastructure to robust cybersecurity and business systems that enable growth. They pride themselves on fostering a culture built on communication, collectiveness, and transparency. With a focus on innovation and continuous improvement, they empower their people to make a genuine impact. The company offers a high level of autonomy alongside excellent career progression and promotion potential, as demonstrated by the growth of current staff, there is always an opportunity to grow and take on more responsibility here. Joining at this stage offers the chance to help shape the next phase of the company's IT evolution and broader business strategy. The Role You'll be responsible for leading the IT function, ensuring that technology strategy, systems, and services fully support business objectives. You'll oversee a team of IT professionals and manage key third-party suppliers, delivering secure, efficient, and scalable solutions. This is a hands on leadership role, where you'll balance strategic direction with operational oversight, ensuring systems are reliable, security is robust, and technology continues to drive business performance. Key Responsibilities: * Lead the IT department, delivering a clear and effective technology strategy aligned to business goals. * Manage IT infrastructure, unified communications, and cloud environments to ensure high availability and performance. * Oversee supplier governance and contracts, including regular performance reviews and budget management. * Maintain Cyber Essentials Plus standards and ensure a strong, proactive cybersecurity posture. * Act as the senior escalation point for IT issues, ensuring service excellence across all areas. * Partner with senior stakeholders to drive innovation, automation, and digital enablement across the business. * Deliver and support IT change and transformation projects, ensuring alignment with wider business priorities. About You: * Proven experience managing IT teams and delivering technology strategy in a complex environment. * Strong technical background across Microsoft technologies, networking, and unified communications. * Experience with telephony platforms (eg Avaya, Cisco, Genesys, or similar) would be highly advantageous. * Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. * Excellent supplier management and contract governance experience. * Strong communicator and influencer, comfortable engaging at all levels of the organisation. What's on Offer: The salary for this role is up to £60k with a comprehensive benefits package. They operate a hybrid working pattern 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is a key leadership role within a business that places technology at the heart of its success. You'll have the autonomy to shape IT direction, lead transformation initiatives, and make a real impact on the company's future growth. If this sounds interesting, please apply and call Murray Simpson
IT Manager required to join a growing global company headquartered in Glasgow, playing a key leadership role in delivering the organisation's technology strategy and overseeing all aspects of IT operations. The Company This is a well established organisation that has experienced strong and sustained growth across the UK and internationally. Technology is central to their continued success from modern communications and cloud infrastructure to robust cybersecurity and business systems that enable growth. They pride themselves on fostering a culture built on communication, collectiveness, and transparency. With a focus on innovation and continuous improvement, they empower their people to make a genuine impact. The company offers a high level of autonomy alongside excellent career progression and promotion potential, as demonstrated by the growth of current staff, there is always an opportunity to grow and take on more responsibility here. Joining at this stage offers the chance to help shape the next phase of the company's IT evolution and broader business strategy. The Role You'll be responsible for leading the IT function, ensuring that technology strategy, systems, and services fully support business objectives. You'll oversee a team of IT professionals and manage key third-party suppliers, delivering secure, efficient, and scalable solutions. This is a hands on leadership role, where you'll balance strategic direction with operational oversight, ensuring systems are reliable, security is robust, and technology continues to drive business performance. Key Responsibilities: Lead the IT department, delivering a clear and effective technology strategy aligned to business goals. Manage IT infrastructure, unified communications, and cloud environments to ensure high availability and performance. Oversee supplier governance and contracts, including regular performance reviews and budget management. Maintain Cyber Essentials Plus standards and ensure a strong, proactive cybersecurity posture. Act as the senior escalation point for IT issues, ensuring service excellence across all areas. Partner with senior stakeholders to drive innovation, automation, and digital enablement across the business. Deliver and support IT change and transformation projects, ensuring alignment with wider business priorities. About You: Proven experience managing IT teams and delivering technology strategy in a complex environment. Strong technical background across Microsoft technologies, networking, and unified communications. Experience with telephony platforms (e.g. Avaya, Cisco, Genesys, or similar) would be highly advantageous. Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. Excellent supplier management and contract governance experience. Strong communicator and influencer, comfortable engaging at all levels of the organisation. What's on Offer: The salary for this role is up to 60k with a comprehensive benefits package. They operate a hybrid working pattern 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is a key leadership role within a business that places technology at the heart of its success. You'll have the autonomy to shape IT direction, lead transformation initiatives, and make a real impact on the company's future growth. If this sounds interesting, please apply and call Murray Simpson
24/10/2025
Full time
IT Manager required to join a growing global company headquartered in Glasgow, playing a key leadership role in delivering the organisation's technology strategy and overseeing all aspects of IT operations. The Company This is a well established organisation that has experienced strong and sustained growth across the UK and internationally. Technology is central to their continued success from modern communications and cloud infrastructure to robust cybersecurity and business systems that enable growth. They pride themselves on fostering a culture built on communication, collectiveness, and transparency. With a focus on innovation and continuous improvement, they empower their people to make a genuine impact. The company offers a high level of autonomy alongside excellent career progression and promotion potential, as demonstrated by the growth of current staff, there is always an opportunity to grow and take on more responsibility here. Joining at this stage offers the chance to help shape the next phase of the company's IT evolution and broader business strategy. The Role You'll be responsible for leading the IT function, ensuring that technology strategy, systems, and services fully support business objectives. You'll oversee a team of IT professionals and manage key third-party suppliers, delivering secure, efficient, and scalable solutions. This is a hands on leadership role, where you'll balance strategic direction with operational oversight, ensuring systems are reliable, security is robust, and technology continues to drive business performance. Key Responsibilities: Lead the IT department, delivering a clear and effective technology strategy aligned to business goals. Manage IT infrastructure, unified communications, and cloud environments to ensure high availability and performance. Oversee supplier governance and contracts, including regular performance reviews and budget management. Maintain Cyber Essentials Plus standards and ensure a strong, proactive cybersecurity posture. Act as the senior escalation point for IT issues, ensuring service excellence across all areas. Partner with senior stakeholders to drive innovation, automation, and digital enablement across the business. Deliver and support IT change and transformation projects, ensuring alignment with wider business priorities. About You: Proven experience managing IT teams and delivering technology strategy in a complex environment. Strong technical background across Microsoft technologies, networking, and unified communications. Experience with telephony platforms (e.g. Avaya, Cisco, Genesys, or similar) would be highly advantageous. Sound understanding of cybersecurity standards, including ISO27001, PCI, and Cyber Essentials Plus. Excellent supplier management and contract governance experience. Strong communicator and influencer, comfortable engaging at all levels of the organisation. What's on Offer: The salary for this role is up to 60k with a comprehensive benefits package. They operate a hybrid working pattern 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is a key leadership role within a business that places technology at the heart of its success. You'll have the autonomy to shape IT direction, lead transformation initiatives, and make a real impact on the company's future growth. If this sounds interesting, please apply and call Murray Simpson
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
23/10/2025
Full time
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
23/10/2025
Full time
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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