Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Senior IT Engineer and Modernisation Lead Location: Keighley, BD21 4BZ Salary: Competitive, DOE Contract: Full-time, permanent Join PFF and help shape the future of our technology! At PFF, our values guide how we work, collaborate and deliver results. We take ownership, put customers first, maintain high standards and continuously look for better ways of working. We are looking for a Senior IT Engineer and Modernisation Lead to play a key role in modernising our IT infrastructure across multiple manufacturing and packaging sites. This is an opportunity for an experienced IT professional to take technical ownership of infrastructure, cloud, cybersecurity and digital transformation projects while helping ensure our technology supports operational efficiency and business growth. A Day in the Life and the Impact You'll Make You'll provide senior technical expertise across our IT environment, acting as a key escalation point for complex infrastructure and systems issues. Working closely with our IT & Systems Manager, operational teams and external Managed Service Providers, you'll deliver technology improvements that make our systems more secure, reliable, scalable and effective. What You'll Do • Lead the modernisation and continuous improvement of our hybrid IT infrastructure across multiple locations. • Deliver infrastructure, cloud and workplace transformation projects to improve efficiency, resilience and user experience. • Administer and optimise Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint and Active Directory environments. • Strengthen cybersecurity through effective security controls, vulnerability management and endpoint protection. • Develop reporting, analytics and automation solutions using technologies such as Power BI, SQL, Python and PowerShell. • Provide 2nd and 3rd line technical support, resolving complex issues and minimising operational disruption. • Work closely with manufacturing and operational teams to ensure technology supports production and business continuity. • Manage relationships with MSPs, software vendors and technology partners, ensuring agreed service levels and technical standards are delivered. • Identify opportunities to automate processes, improve system performance and reduce technical debt. • Support the development and delivery of technology roadmaps aligned with business objectives. What You'll Bring • Demonstrable 2nd/3rd line IT infrastructure and systems administration experience. • Strong Microsoft 365 experience, including Entra ID, Intune, Exchange Online, SharePoint and Microsoft Defender. • Experience administering Windows Server and Active Directory. • Proven experience delivering infrastructure upgrades, migrations and technology improvement projects. • Good knowledge of cybersecurity principles, including MFA, endpoint security, identity governance, patch management and vulnerability remediation. • Experience developing business intelligence, automation or reporting solutions using SQL, Power BI, Python or PowerShell. • Experience supporting multi-site operational environments. • Strong troubleshooting, analytical and problem-solving skills. • Excellent communication and stakeholder management skills. • Experience working with third-party MSPs and technology providers. • A high level of ownership, accountability and customer focus. Nice to Have • Experience within manufacturing, packaging, FMCG or supply chain environments. • Microsoft technical certifications. • Cybersecurity certifications or formal security training. • Experience supporting ERP, production or manufacturing systems. • Knowledge of cloud transformation and digitalisation programmes. • Project management or project delivery experience. What You'll Receive for the Value You Bring • The opportunity to take a leading technical role in our IT modernisation programme. • Exposure to infrastructure, cloud, cybersecurity, automation and digital transformation projects. • A varied role working across multiple manufacturing and operational environments. • Primarily site-based working in Keighley, with travel between locations as required. • Hybrid working may be available subject to business requirements. • The opportunity to work closely with senior stakeholders, operational teams and external technology partners. Our Values At PFF how we achieve results is just as important as the results themselves. We expect our colleagues to demonstrate: One Team Own It Customer First Right First Time Better Every Day Make It Count If you're an experienced IT professional who enjoys solving complex problems, improving technology and taking ownership of modernisation projects, we'd love to hear from you. We are committed to fostering an inclusive, diverse and equitable workplace. We welcome applications from all suitably qualified individuals and are dedicated to ensuring our recruitment process is accessible to everyone.
28/09/2026
Full time
Senior IT Engineer and Modernisation Lead Location: Keighley, BD21 4BZ Salary: Competitive, DOE Contract: Full-time, permanent Join PFF and help shape the future of our technology! At PFF, our values guide how we work, collaborate and deliver results. We take ownership, put customers first, maintain high standards and continuously look for better ways of working. We are looking for a Senior IT Engineer and Modernisation Lead to play a key role in modernising our IT infrastructure across multiple manufacturing and packaging sites. This is an opportunity for an experienced IT professional to take technical ownership of infrastructure, cloud, cybersecurity and digital transformation projects while helping ensure our technology supports operational efficiency and business growth. A Day in the Life and the Impact You'll Make You'll provide senior technical expertise across our IT environment, acting as a key escalation point for complex infrastructure and systems issues. Working closely with our IT & Systems Manager, operational teams and external Managed Service Providers, you'll deliver technology improvements that make our systems more secure, reliable, scalable and effective. What You'll Do • Lead the modernisation and continuous improvement of our hybrid IT infrastructure across multiple locations. • Deliver infrastructure, cloud and workplace transformation projects to improve efficiency, resilience and user experience. • Administer and optimise Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint and Active Directory environments. • Strengthen cybersecurity through effective security controls, vulnerability management and endpoint protection. • Develop reporting, analytics and automation solutions using technologies such as Power BI, SQL, Python and PowerShell. • Provide 2nd and 3rd line technical support, resolving complex issues and minimising operational disruption. • Work closely with manufacturing and operational teams to ensure technology supports production and business continuity. • Manage relationships with MSPs, software vendors and technology partners, ensuring agreed service levels and technical standards are delivered. • Identify opportunities to automate processes, improve system performance and reduce technical debt. • Support the development and delivery of technology roadmaps aligned with business objectives. What You'll Bring • Demonstrable 2nd/3rd line IT infrastructure and systems administration experience. • Strong Microsoft 365 experience, including Entra ID, Intune, Exchange Online, SharePoint and Microsoft Defender. • Experience administering Windows Server and Active Directory. • Proven experience delivering infrastructure upgrades, migrations and technology improvement projects. • Good knowledge of cybersecurity principles, including MFA, endpoint security, identity governance, patch management and vulnerability remediation. • Experience developing business intelligence, automation or reporting solutions using SQL, Power BI, Python or PowerShell. • Experience supporting multi-site operational environments. • Strong troubleshooting, analytical and problem-solving skills. • Excellent communication and stakeholder management skills. • Experience working with third-party MSPs and technology providers. • A high level of ownership, accountability and customer focus. Nice to Have • Experience within manufacturing, packaging, FMCG or supply chain environments. • Microsoft technical certifications. • Cybersecurity certifications or formal security training. • Experience supporting ERP, production or manufacturing systems. • Knowledge of cloud transformation and digitalisation programmes. • Project management or project delivery experience. What You'll Receive for the Value You Bring • The opportunity to take a leading technical role in our IT modernisation programme. • Exposure to infrastructure, cloud, cybersecurity, automation and digital transformation projects. • A varied role working across multiple manufacturing and operational environments. • Primarily site-based working in Keighley, with travel between locations as required. • Hybrid working may be available subject to business requirements. • The opportunity to work closely with senior stakeholders, operational teams and external technology partners. Our Values At PFF how we achieve results is just as important as the results themselves. We expect our colleagues to demonstrate: One Team Own It Customer First Right First Time Better Every Day Make It Count If you're an experienced IT professional who enjoys solving complex problems, improving technology and taking ownership of modernisation projects, we'd love to hear from you. We are committed to fostering an inclusive, diverse and equitable workplace. We welcome applications from all suitably qualified individuals and are dedicated to ensuring our recruitment process is accessible to everyone.
Our client a technology business is looking for a Technical Support Engineer to join its growing team. This Technical Support Engineer role offers the opportunity to provide first line support across a range of software solutions while developing technical expertise through ongoing training. The successful Technical Support Engineer will work closely with customers, delivering a high standard of service and helping to resolve a wide variety of technical issues. Based in Thame, Oxfordshire. Duties: Provide first line telephone and remote technical support to customers. Log, manage and update support cases accurately within the CRM system. Investigate technical issues and escalate unresolved cases when required. Keep customers informed with clear and professional communication throughout the support process. Work closely with technical and sales colleagues to deliver excellent customer service. Create technical content such as blogs and videos on common support topics. Deliver software demonstrations and assist with technical presale activities when needed. Maintain relevant software certifications and technical knowledge. Experience: IT related education, training or previous technical support experience. Strong interest in software, technology and IT systems. Good working knowledge of Microsoft Office applications. Clear written and verbal communication skills. Strong organisational and time management skills. Ability to work independently and as part of a team. Confidence presenting solutions and ideas to customers. Experience with CAD software, manufacturing, engineering or architectural sectors would be advantageous. Knowledge of social media and digital marketing would be beneficial. This Technical Support Engineer position offers full training, a salary dependant on experience, 25 days holiday, additional holiday incentives, pension contributions, death in service cover and a cycle to work scheme. If you are a customer focused Technical Support Engineer with a passion for technology, please, apply now.
28/09/2026
Full time
Our client a technology business is looking for a Technical Support Engineer to join its growing team. This Technical Support Engineer role offers the opportunity to provide first line support across a range of software solutions while developing technical expertise through ongoing training. The successful Technical Support Engineer will work closely with customers, delivering a high standard of service and helping to resolve a wide variety of technical issues. Based in Thame, Oxfordshire. Duties: Provide first line telephone and remote technical support to customers. Log, manage and update support cases accurately within the CRM system. Investigate technical issues and escalate unresolved cases when required. Keep customers informed with clear and professional communication throughout the support process. Work closely with technical and sales colleagues to deliver excellent customer service. Create technical content such as blogs and videos on common support topics. Deliver software demonstrations and assist with technical presale activities when needed. Maintain relevant software certifications and technical knowledge. Experience: IT related education, training or previous technical support experience. Strong interest in software, technology and IT systems. Good working knowledge of Microsoft Office applications. Clear written and verbal communication skills. Strong organisational and time management skills. Ability to work independently and as part of a team. Confidence presenting solutions and ideas to customers. Experience with CAD software, manufacturing, engineering or architectural sectors would be advantageous. Knowledge of social media and digital marketing would be beneficial. This Technical Support Engineer position offers full training, a salary dependant on experience, 25 days holiday, additional holiday incentives, pension contributions, death in service cover and a cycle to work scheme. If you are a customer focused Technical Support Engineer with a passion for technology, please, apply now.
Out of Hours 2nd Line IT Support Analyst Location : Borehamwood, WD6 1JD Salary : £35,000 per annum + Overtime + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits : 24 days holiday plus bank holidays, day off on your birthday, Medical Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Private Health Insurance after 2 years' service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. Are you a 2nd Line Support Engineer ready to take the next step in your career and get more involved in project work This is an excellent opportunity to join a fast-paced technology business where you'll support clients while gaining hands-on exposure to the latest Microsoft 365, Azure and Windows Server technologies. Working across both support and project delivery, you'll troubleshoot more complex technical issues, take ownership of problems through to resolution and help deliver technology solutions for our clients. In addition to this, as our 2nd Line IT Support Analyst you will be responsible for: Providing 2nd Line technical support across a range of Microsoft technologies Troubleshooting and resolving more complex client issues Taking ownership of incidents and seeing them through to resolution Supporting the delivery and implementation of client projects Working with Microsoft 365, Azure and Windows Server environments Collaborating with colleagues to resolve technical challenges Continuing to build your technical knowledge and project delivery experience We're ideally looking for someone with 2-3 years' IT support experience who can demonstrate 2nd Line support and project delivery knowledge across a good mix of: Microsoft 365, including Exchange Online, SharePoint Online, Entra ID and Microsoft Intune Microsoft Azure Windows Server 2025 and previous versions SQL Server Active Directory PowerShell scripting Windows networking, including TCP/IP, DNS and DHCP Routing, switching and firewalls You'll also ideally hold relevant Microsoft Associate or Expert certifications. Don't worry if you haven't worked extensively with every technology on the list. We're particularly interested in people with a strong Microsoft foundation, a genuine enthusiasm for technology and the drive to keep learning. Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! Ready for your next step If you've built a solid foundation in 2nd Line IT support and you're ready for more responsibility, more project exposure and the opportunity to develop your Microsoft cloud skills, we'd love to hear from you. Apply today and take the next step in your IT career. If your CV is of interest, you will be contacted to complete a video application. We cannot proceed with your application without this, please do keep an eye out! No agencies please.
28/09/2026
Full time
Out of Hours 2nd Line IT Support Analyst Location : Borehamwood, WD6 1JD Salary : £35,000 per annum + Overtime + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits : 24 days holiday plus bank holidays, day off on your birthday, Medical Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Private Health Insurance after 2 years' service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. Are you a 2nd Line Support Engineer ready to take the next step in your career and get more involved in project work This is an excellent opportunity to join a fast-paced technology business where you'll support clients while gaining hands-on exposure to the latest Microsoft 365, Azure and Windows Server technologies. Working across both support and project delivery, you'll troubleshoot more complex technical issues, take ownership of problems through to resolution and help deliver technology solutions for our clients. In addition to this, as our 2nd Line IT Support Analyst you will be responsible for: Providing 2nd Line technical support across a range of Microsoft technologies Troubleshooting and resolving more complex client issues Taking ownership of incidents and seeing them through to resolution Supporting the delivery and implementation of client projects Working with Microsoft 365, Azure and Windows Server environments Collaborating with colleagues to resolve technical challenges Continuing to build your technical knowledge and project delivery experience We're ideally looking for someone with 2-3 years' IT support experience who can demonstrate 2nd Line support and project delivery knowledge across a good mix of: Microsoft 365, including Exchange Online, SharePoint Online, Entra ID and Microsoft Intune Microsoft Azure Windows Server 2025 and previous versions SQL Server Active Directory PowerShell scripting Windows networking, including TCP/IP, DNS and DHCP Routing, switching and firewalls You'll also ideally hold relevant Microsoft Associate or Expert certifications. Don't worry if you haven't worked extensively with every technology on the list. We're particularly interested in people with a strong Microsoft foundation, a genuine enthusiasm for technology and the drive to keep learning. Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! Ready for your next step If you've built a solid foundation in 2nd Line IT support and you're ready for more responsibility, more project exposure and the opportunity to develop your Microsoft cloud skills, we'd love to hear from you. Apply today and take the next step in your IT career. If your CV is of interest, you will be contacted to complete a video application. We cannot proceed with your application without this, please do keep an eye out! No agencies please.
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Burnham (Slough) - Berkshire Salary: £28k-£32k base salary + great benefits What you will bring to the role: Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
28/09/2026
Full time
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Burnham (Slough) - Berkshire Salary: £28k-£32k base salary + great benefits What you will bring to the role: Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365, Google Workspace and Chromebook is highly desirable. Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Senior Software Engineer - Python Watford, Hertfordshire (Hybrid) £70,000 - £75,000 per annum + Excellent benefits On behalf of an industry Leading organisation, I am seeking a Senior Software Engineer - Python with strong production experience building high-throughput, message-driven platforms. This role suits someone comfortable working on real-world, always-on systems where reliability, performance, and clear engineering judgement matter as much as clean code. The business is pleased to offer this role on a hybrid basis with 2-3 days in office; therefore, you must be within easy reach of their Watford-based offices. Responsibilities: Collaborate closely with Principal Engineers. Provide technical guidance, insight, and mentorship to other engineers. Participate in peer reviews and offer constructive feedback. Support product stakeholders in shaping the roadmap. Contribute to best practices and engineering standards across the wider engineering organization. Participate in modern software development practices including pairing, code reviews, documentation reviews, testing, and continuous delivery. Translate requirements into implementable technical specifications and tasks. Maintain accurate and reliable technical documentation. Provide regular updates on progress, timelines, risks, and dependencies. Lead troubleshooting and incident resolution, including occasional out-of-hours support. Ensure unit tests are implemented and fit for purpose. Research and evaluate new technologies that could benefit the organisation. Design and develop high-quality Python software that meets complex business needs. Ensure code, documentation, and testing align with engineering standards. Deliver solutions that meet acceptance criteria, performance expectations, and operational reliability. Integrate products with monitoring and support tooling. Experience/Skills required: Experienced Python Developer who can make sound trade-offs, design for scale, and contribute to complex systems without over-engineering. Strong engineering judgement and real-world delivery experience. Senior-level experience designing and building production Back End services in Python (3.10+). Strong background in high-throughput, message-based or event-driven systems. Proven experience building API-first services, with a focus on performance, reliability, and maintainability. Python Back End development, primarily using FastAPI and modern API patterns. Strong understanding of RESTful API design, schema validation, and OpenAPI/Swagger. Experience working with messaging and eventing platforms such as Kafka, RabbitMQ, Azure Service Bus, MQTT, or similar. Cloud-native development experience is essential (ideally on Azure). Hands-on experience with containerisation (Docker) and orchestration platforms such as Kubernetes. Exposure to building and supporting shared or internal libraries used across multiple services.
28/09/2026
Full time
Senior Software Engineer - Python Watford, Hertfordshire (Hybrid) £70,000 - £75,000 per annum + Excellent benefits On behalf of an industry Leading organisation, I am seeking a Senior Software Engineer - Python with strong production experience building high-throughput, message-driven platforms. This role suits someone comfortable working on real-world, always-on systems where reliability, performance, and clear engineering judgement matter as much as clean code. The business is pleased to offer this role on a hybrid basis with 2-3 days in office; therefore, you must be within easy reach of their Watford-based offices. Responsibilities: Collaborate closely with Principal Engineers. Provide technical guidance, insight, and mentorship to other engineers. Participate in peer reviews and offer constructive feedback. Support product stakeholders in shaping the roadmap. Contribute to best practices and engineering standards across the wider engineering organization. Participate in modern software development practices including pairing, code reviews, documentation reviews, testing, and continuous delivery. Translate requirements into implementable technical specifications and tasks. Maintain accurate and reliable technical documentation. Provide regular updates on progress, timelines, risks, and dependencies. Lead troubleshooting and incident resolution, including occasional out-of-hours support. Ensure unit tests are implemented and fit for purpose. Research and evaluate new technologies that could benefit the organisation. Design and develop high-quality Python software that meets complex business needs. Ensure code, documentation, and testing align with engineering standards. Deliver solutions that meet acceptance criteria, performance expectations, and operational reliability. Integrate products with monitoring and support tooling. Experience/Skills required: Experienced Python Developer who can make sound trade-offs, design for scale, and contribute to complex systems without over-engineering. Strong engineering judgement and real-world delivery experience. Senior-level experience designing and building production Back End services in Python (3.10+). Strong background in high-throughput, message-based or event-driven systems. Proven experience building API-first services, with a focus on performance, reliability, and maintainability. Python Back End development, primarily using FastAPI and modern API patterns. Strong understanding of RESTful API design, schema validation, and OpenAPI/Swagger. Experience working with messaging and eventing platforms such as Kafka, RabbitMQ, Azure Service Bus, MQTT, or similar. Cloud-native development experience is essential (ideally on Azure). Hands-on experience with containerisation (Docker) and orchestration platforms such as Kubernetes. Exposure to building and supporting shared or internal libraries used across multiple services.
SC Cleared Desktop Engineer - 3 months Contract - £230/day via umbrella company - onsite Barrow-in-Furness - SCC FLEX CONTRACT The SC Cleared Desktop Engineer will support end-user computing services with a primary focus on laptop and desktop refresh activities, device builds, and secure deployment. The role plays a key part in delivering a large-scale tech refresh programme, ensuring all devices meet the organisation's CE+ security requirements and operational standards. Your responsibilities as a SC Cleared Desktop Engineer: Build, configure and deploy new laptops and desktops as part of a structured refresh programme. Apply standard images, security baselines, encryption, and CE+-aligned configurations. Install approved applications, drivers and updates, ensuring compatibility and compliance. Migrate user data, profiles and settings from Legacy devices to new hardware. Diagnose and resolve hardware, OS and application issues during build or deployment. Update asset registers, track device life cycle status and maintain accurate records. Assist users during device handover, provide guidance and resolve first-line issues related to the refresh. Ensure all devices meet CE+ controls including patching, MFA, encryption, secure configuration and access management. Record work completed, update tickets and follow ITIL-aligned processes. As a suitable SC Cleared Desktop Engineer, you will have: Strong knowledge of Windows 10/11, device builds and imaging tools (eg, Autopilot, SCCM, Intune). Experience supporting large-scale refresh programmes and structured deployment activities. Understanding of CE+ security controls, secure configuration and endpoint hardening. Experience supporting and troubleshooting Virtual Desktop Infrastructure (VDI) environments (eg, Citrix, VMware Horizon, Azure Virtual Desktop), including user access, session management and endpoint connectivity. Familiarity with Active Directory, Azure AD, MFA, and identity-based access. Good understanding of network basics (TCP/IP, Wi-Fi, VPN). Excellent customer-service and communication skills. Ability to work independently, manage workloads and meet deployment deadlines. Active SC Clearance If you are a results-driven SC Cleared Desktop Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
28/09/2026
Contractor
SC Cleared Desktop Engineer - 3 months Contract - £230/day via umbrella company - onsite Barrow-in-Furness - SCC FLEX CONTRACT The SC Cleared Desktop Engineer will support end-user computing services with a primary focus on laptop and desktop refresh activities, device builds, and secure deployment. The role plays a key part in delivering a large-scale tech refresh programme, ensuring all devices meet the organisation's CE+ security requirements and operational standards. Your responsibilities as a SC Cleared Desktop Engineer: Build, configure and deploy new laptops and desktops as part of a structured refresh programme. Apply standard images, security baselines, encryption, and CE+-aligned configurations. Install approved applications, drivers and updates, ensuring compatibility and compliance. Migrate user data, profiles and settings from Legacy devices to new hardware. Diagnose and resolve hardware, OS and application issues during build or deployment. Update asset registers, track device life cycle status and maintain accurate records. Assist users during device handover, provide guidance and resolve first-line issues related to the refresh. Ensure all devices meet CE+ controls including patching, MFA, encryption, secure configuration and access management. Record work completed, update tickets and follow ITIL-aligned processes. As a suitable SC Cleared Desktop Engineer, you will have: Strong knowledge of Windows 10/11, device builds and imaging tools (eg, Autopilot, SCCM, Intune). Experience supporting large-scale refresh programmes and structured deployment activities. Understanding of CE+ security controls, secure configuration and endpoint hardening. Experience supporting and troubleshooting Virtual Desktop Infrastructure (VDI) environments (eg, Citrix, VMware Horizon, Azure Virtual Desktop), including user access, session management and endpoint connectivity. Familiarity with Active Directory, Azure AD, MFA, and identity-based access. Good understanding of network basics (TCP/IP, Wi-Fi, VPN). Excellent customer-service and communication skills. Ability to work independently, manage workloads and meet deployment deadlines. Active SC Clearance If you are a results-driven SC Cleared Desktop Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing
Jonathan Lee Recruitment Ltd
Coven Heath, Staffordshire
CMM Skilled Associate Reference: (phone number removed) Umbrella Rate: £33.98/hr (Inside IR35) Do you have experience of programming GOM Scanbox and Zeiss Calypso equipment? Step into a high-impact quality and metrology role with real variety and genuine technical autonomy. This CMM Skilled Associate position puts your skills at the heart of inspection excellence, working with leading Zeiss technology in an engineering and manufacturing environment. If you enjoy clear problem-solving, accurate reporting, and making decisions that keep production moving, the CMM Skilled Associate role is built for you. In this CMM Skilled Associate role, every day brings meaningful work, from first-off inspections to final checks that protect customer quality. What You Will Do: • Operate and programme Zeiss GOM Scanbox equipment to carry out dimensional inspection of components and assemblies. • Operate and programme Coordinate Measuring Machines (CMMs), ensuring inspections are completed accurately and to specification. • Carry out first article inspections, in-process inspections, and final inspections in line with quality requirements. • Produce, analyse, and communicate dimensional inspection reports using relevant metrology software such as Zeiss Calypso and related tools. • Interpret engineering drawings, GD&T, specifications, and customer requirements to support confident measurement decisions. • Maintain inspection equipment and complete inspection records and documentation in accordance with quality system procedures. What You Will Bring: • Experience programming GOM Scanbox equipment, or a comparable scanning inspection environment (essential). • Experience programming Zeiss Calypso and working with CMM or scanning inspection processes. • Strong knowledge of interpreting engineering drawings and GD&T to support accurate dimensional evaluation. • Confidence using metrology software to analyse results and generate clear inspection reporting. • Relevant training or qualifications, such as NVQ Level 3 or an indentured/time-served apprenticeship within a relevant field. This CMM Skilled Associate role supports the company s commitment to consistent quality and continuous improvement. By delivering dependable inspection outcomes, strengthening measurement processes, and sharing knowledge across the quality and manufacturing functions, the CMM Skilled Associate contributes to smoother production and higher confidence in product integrity. Location: Fully based on site in Wolverhampton. Interested? If the CMM Skilled Associate opportunity sounds like a great fit, apply now and take the next step towards inspection excellence with a role that rewards precision, ownership, and craftsmanship. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
28/09/2026
Contractor
CMM Skilled Associate Reference: (phone number removed) Umbrella Rate: £33.98/hr (Inside IR35) Do you have experience of programming GOM Scanbox and Zeiss Calypso equipment? Step into a high-impact quality and metrology role with real variety and genuine technical autonomy. This CMM Skilled Associate position puts your skills at the heart of inspection excellence, working with leading Zeiss technology in an engineering and manufacturing environment. If you enjoy clear problem-solving, accurate reporting, and making decisions that keep production moving, the CMM Skilled Associate role is built for you. In this CMM Skilled Associate role, every day brings meaningful work, from first-off inspections to final checks that protect customer quality. What You Will Do: • Operate and programme Zeiss GOM Scanbox equipment to carry out dimensional inspection of components and assemblies. • Operate and programme Coordinate Measuring Machines (CMMs), ensuring inspections are completed accurately and to specification. • Carry out first article inspections, in-process inspections, and final inspections in line with quality requirements. • Produce, analyse, and communicate dimensional inspection reports using relevant metrology software such as Zeiss Calypso and related tools. • Interpret engineering drawings, GD&T, specifications, and customer requirements to support confident measurement decisions. • Maintain inspection equipment and complete inspection records and documentation in accordance with quality system procedures. What You Will Bring: • Experience programming GOM Scanbox equipment, or a comparable scanning inspection environment (essential). • Experience programming Zeiss Calypso and working with CMM or scanning inspection processes. • Strong knowledge of interpreting engineering drawings and GD&T to support accurate dimensional evaluation. • Confidence using metrology software to analyse results and generate clear inspection reporting. • Relevant training or qualifications, such as NVQ Level 3 or an indentured/time-served apprenticeship within a relevant field. This CMM Skilled Associate role supports the company s commitment to consistent quality and continuous improvement. By delivering dependable inspection outcomes, strengthening measurement processes, and sharing knowledge across the quality and manufacturing functions, the CMM Skilled Associate contributes to smoother production and higher confidence in product integrity. Location: Fully based on site in Wolverhampton. Interested? If the CMM Skilled Associate opportunity sounds like a great fit, apply now and take the next step towards inspection excellence with a role that rewards precision, ownership, and craftsmanship. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Architect the platform that runs home life. We're hiring a Lead Backend Engineer to design a global, agentic-first platform for moving and home life. Fast enough for live voice. Reliable enough for agents to act on their own. 4M+ home movers a year in the UK 28M UK households to run $1T+ global market for home services We are looking for a truly world-class engineer who has seen what great looks like and can take ownership to build the foundations for a global agentic marketplace. The opportunity: OpenClaw meets Amazon, for your home. Moving is the second most stressful thing most people do, and the admin never stops. Jay is the personal AI that takes it off your plate. It sets the household up: energy, broadband, water, council tax, insurance and so much more, then keeps it running. It tracks renewals, finds the next deal, and grows with the customer from first rental to first mortgage, with credit and higher-value financial products next. People get back their time, save money and their peace of mind. Underneath Jay is the platform you'd architect. One side plugs into the property industry: letting agents, CRMs like Alto, deposit schemes, partners like OpenRent and IKEA UK, and the systems that already know someone is moving. The other plugs into hundreds of suppliers across every category a home needs. In the middle, one entity model and one API turn a move into services set up, switched and paid for, Stripe-like. UK first, then the world. Nobody has rebuilt this industry for AI. The comparison sites and incumbents still run on forms and call queues. The backend is where that changes. What you'll own: three things, end to end. The architecture. Households, properties, partners, suppliers and how they relate. State machines every order runs on, clear enough for an agent to act on. Contracts between domains, data, queues, infrastructure. You design it and you build it. Speed and reliability, designed in. Live voice needs sub-second reads and a platform that doesn't need babysitting. Latency budgets per domain, observability shipped with the feature, rollback rehearsed every release, small changes to production daily. You'll move live systems onto a modern stack without dropping anything. Agents as first-class customers. Permissioned access for Jay and partner agents to read and act, with idempotency, audit trails and a hard line around money. Config over code, so commercial teams change pricing without a deploy. How you work becomes how engineering works. How we build: a lead owns the outcome. Whatever stands between us and it is yours to clear. How we get there is written down, twelve principles in three parts: Think: Customer obsessed AI native Thinks big Mission before self Build: Master of craft Bias for action Delivers outcomes Builds out loud Together: True ownership Trustworthy Seeks and gives feedback Inspiring to work with Who thrives here: you should apply if You're a systems thinker first. How the parts interact, where failure hides, what breaks at ten times the volume. You've architected real systems end to end, more than once, and run them in production at the scale of millions of users. You take the edges seriously. Retries, idempotency, backpressure, the message that arrives twice. You raise everyone around you. The standard goes up on work you never touch. You are great to work with and will make work more joyful. You're AI-native at the frontier, and you set the practice for the team, from planning to evals. You're strong in TypeScript, productive in whatever a problem needs within days, and happiest thinking out loud with the team. Bonus points You've led a team, or worked in UK property or utilities. You've moved house in the UK and it made you angry. We want the specific story. You already have ideas about how it should work. Bring them to the first call. The team and the stack: who you'd build with. We're a B Corp, so the values are real. We're FCA regulated, so doing things properly in a regulated industry is part of how we build. And we're obsessed with the customer, which is how we hold 4.9 on both Trustpilot and Google. The stack: TypeScript on the backend, Python and FastAPI for Jay, Next.js up front, AWS underneath, Claude Code woven through how we build. You won't have used all of it, and you'll change some of it. The details Location: London, a few days a week in the office Pay: Cash competitive, plus equity Hours: Work hard, play hard. Crunch time means late nights and weekends. In general, great work-life balance. Reports to: Head of AI and Engineering Right to work: UK right to work required
28/09/2026
Full time
Architect the platform that runs home life. We're hiring a Lead Backend Engineer to design a global, agentic-first platform for moving and home life. Fast enough for live voice. Reliable enough for agents to act on their own. 4M+ home movers a year in the UK 28M UK households to run $1T+ global market for home services We are looking for a truly world-class engineer who has seen what great looks like and can take ownership to build the foundations for a global agentic marketplace. The opportunity: OpenClaw meets Amazon, for your home. Moving is the second most stressful thing most people do, and the admin never stops. Jay is the personal AI that takes it off your plate. It sets the household up: energy, broadband, water, council tax, insurance and so much more, then keeps it running. It tracks renewals, finds the next deal, and grows with the customer from first rental to first mortgage, with credit and higher-value financial products next. People get back their time, save money and their peace of mind. Underneath Jay is the platform you'd architect. One side plugs into the property industry: letting agents, CRMs like Alto, deposit schemes, partners like OpenRent and IKEA UK, and the systems that already know someone is moving. The other plugs into hundreds of suppliers across every category a home needs. In the middle, one entity model and one API turn a move into services set up, switched and paid for, Stripe-like. UK first, then the world. Nobody has rebuilt this industry for AI. The comparison sites and incumbents still run on forms and call queues. The backend is where that changes. What you'll own: three things, end to end. The architecture. Households, properties, partners, suppliers and how they relate. State machines every order runs on, clear enough for an agent to act on. Contracts between domains, data, queues, infrastructure. You design it and you build it. Speed and reliability, designed in. Live voice needs sub-second reads and a platform that doesn't need babysitting. Latency budgets per domain, observability shipped with the feature, rollback rehearsed every release, small changes to production daily. You'll move live systems onto a modern stack without dropping anything. Agents as first-class customers. Permissioned access for Jay and partner agents to read and act, with idempotency, audit trails and a hard line around money. Config over code, so commercial teams change pricing without a deploy. How you work becomes how engineering works. How we build: a lead owns the outcome. Whatever stands between us and it is yours to clear. How we get there is written down, twelve principles in three parts: Think: Customer obsessed AI native Thinks big Mission before self Build: Master of craft Bias for action Delivers outcomes Builds out loud Together: True ownership Trustworthy Seeks and gives feedback Inspiring to work with Who thrives here: you should apply if You're a systems thinker first. How the parts interact, where failure hides, what breaks at ten times the volume. You've architected real systems end to end, more than once, and run them in production at the scale of millions of users. You take the edges seriously. Retries, idempotency, backpressure, the message that arrives twice. You raise everyone around you. The standard goes up on work you never touch. You are great to work with and will make work more joyful. You're AI-native at the frontier, and you set the practice for the team, from planning to evals. You're strong in TypeScript, productive in whatever a problem needs within days, and happiest thinking out loud with the team. Bonus points You've led a team, or worked in UK property or utilities. You've moved house in the UK and it made you angry. We want the specific story. You already have ideas about how it should work. Bring them to the first call. The team and the stack: who you'd build with. We're a B Corp, so the values are real. We're FCA regulated, so doing things properly in a regulated industry is part of how we build. And we're obsessed with the customer, which is how we hold 4.9 on both Trustpilot and Google. The stack: TypeScript on the backend, Python and FastAPI for Jay, Next.js up front, AWS underneath, Claude Code woven through how we build. You won't have used all of it, and you'll change some of it. The details Location: London, a few days a week in the office Pay: Cash competitive, plus equity Hours: Work hard, play hard. Crunch time means late nights and weekends. In general, great work-life balance. Reports to: Head of AI and Engineering Right to work: UK right to work required
Description At , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for a Staff Infrastructure Engineer to help us design, build and run the cloud foundations our first-in-class, cloud-native banking platform is deployed on - across multiple regions and cloud providers globally. You'll be an inquisitive engineer with an aptitude for finding clean and simple solutions to technical problems, passionate about building observable, reliable and secure systems that positively impact the wider engineering organisation. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in our latest Blog or our case studies with Women in Tech. As a Staff Infrastructure Engineer, you will: Design, document, build and maintain scalable infrastructure on GCP Ensure the performance and reliability of cloud environments whilst measuring cost-effectiveness Embrace automation and be reluctant for manual implementation Build systems with security by design as a core foundation Ensure platform compliance with standards such as ISO 27001, SOC 2, PCI DSS and 3DS Design and operate key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including support for cryptographic key ceremonies Rapidly diagnose and fix client-reported infrastructure issues while maintaining peak security and performance Write clear technical documentation and host training sessions for the team Demonstrate knowledge of new technologies and changes in the industry Lead complex infrastructure projects from inception through to run, and shape the future capabilities of Engine - our approach, tooling, automation and architecture Lead by example in your contributions, setting a high technical bar for others to aim for Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. As a Staff Infrastructure Engineer you will bring the below experience or knowledge: Proven GCP multi-region disaster recovery experience Confident at bootstrapping Google Cloud Organisations, hardening with policies and structuring an enterprise's resource hierarchy Experience with Google Cloud Platform (GCP) services including GKE, Compute Engine, Network Connectivity Center, Cloud SQL, Identity and Access Management (IAM) and VPC Service Controls Experience writing clean, modular Terraform code Experience with service-oriented architecture using containers, distributed systems and immutable infrastructure Experience with key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including cryptographic key ceremonies Experience designing hybrid connectivity from GCP to co-located Payment HSMs using Network Connectivity Center (NCC), Cloud VPN and Dedicated / Partner Interconnect Experience with Workload Identity and Workload Identity Federation for keyless authentication of workloads and CI/CD Experience with observability tooling - Cloud Monitoring, Cloud Logging, Cloud Trace, Managed Service for Prometheus and OpenTelemetry (we also use Grafana) Experience setting up Google Workspace / Google Cloud Identity Experience with automation using a scripting language like Python or Go Experience implementing CI/CD pipelines An understanding of RESTful API and event-driven concepts Comfortable writing RFCs and ADRs which can be taken from design to implementation and into Production with documented runbooks and operating models Ideally you also have: Experience with Zero Trust security (mTLS, SSO) Experience with AWS Comfortable with bash and either Golang, Java or Python development Understanding of database monitoring, analysis, disaster recovery and performance tuning Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc.) and preferably experience designing and establishing connectivity between GCP and on-premise locations Awareness/ability to leverage Claude Skills during development The main part of our tech stack is listed below. We don't ask that you have experience in all of it, but if you do, that's great! Java, which makes up the majority of our backend codebase GCP and AWS - we're cloud-native Container-based architecture Kubernetes (GKE on GCP, EKS on AWS) TeamCity for CI/CD (with multiple production releases per day) Terraform and Grafana RDS and CloudSQL for PostgreSQL Our Interview Process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take-home technical test, to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO - 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
28/09/2026
Full time
Description At , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for a Staff Infrastructure Engineer to help us design, build and run the cloud foundations our first-in-class, cloud-native banking platform is deployed on - across multiple regions and cloud providers globally. You'll be an inquisitive engineer with an aptitude for finding clean and simple solutions to technical problems, passionate about building observable, reliable and secure systems that positively impact the wider engineering organisation. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in our latest Blog or our case studies with Women in Tech. As a Staff Infrastructure Engineer, you will: Design, document, build and maintain scalable infrastructure on GCP Ensure the performance and reliability of cloud environments whilst measuring cost-effectiveness Embrace automation and be reluctant for manual implementation Build systems with security by design as a core foundation Ensure platform compliance with standards such as ISO 27001, SOC 2, PCI DSS and 3DS Design and operate key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including support for cryptographic key ceremonies Rapidly diagnose and fix client-reported infrastructure issues while maintaining peak security and performance Write clear technical documentation and host training sessions for the team Demonstrate knowledge of new technologies and changes in the industry Lead complex infrastructure projects from inception through to run, and shape the future capabilities of Engine - our approach, tooling, automation and architecture Lead by example in your contributions, setting a high technical bar for others to aim for Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. As a Staff Infrastructure Engineer you will bring the below experience or knowledge: Proven GCP multi-region disaster recovery experience Confident at bootstrapping Google Cloud Organisations, hardening with policies and structuring an enterprise's resource hierarchy Experience with Google Cloud Platform (GCP) services including GKE, Compute Engine, Network Connectivity Center, Cloud SQL, Identity and Access Management (IAM) and VPC Service Controls Experience writing clean, modular Terraform code Experience with service-oriented architecture using containers, distributed systems and immutable infrastructure Experience with key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including cryptographic key ceremonies Experience designing hybrid connectivity from GCP to co-located Payment HSMs using Network Connectivity Center (NCC), Cloud VPN and Dedicated / Partner Interconnect Experience with Workload Identity and Workload Identity Federation for keyless authentication of workloads and CI/CD Experience with observability tooling - Cloud Monitoring, Cloud Logging, Cloud Trace, Managed Service for Prometheus and OpenTelemetry (we also use Grafana) Experience setting up Google Workspace / Google Cloud Identity Experience with automation using a scripting language like Python or Go Experience implementing CI/CD pipelines An understanding of RESTful API and event-driven concepts Comfortable writing RFCs and ADRs which can be taken from design to implementation and into Production with documented runbooks and operating models Ideally you also have: Experience with Zero Trust security (mTLS, SSO) Experience with AWS Comfortable with bash and either Golang, Java or Python development Understanding of database monitoring, analysis, disaster recovery and performance tuning Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc.) and preferably experience designing and establishing connectivity between GCP and on-premise locations Awareness/ability to leverage Claude Skills during development The main part of our tech stack is listed below. We don't ask that you have experience in all of it, but if you do, that's great! Java, which makes up the majority of our backend codebase GCP and AWS - we're cloud-native Container-based architecture Kubernetes (GKE on GCP, EKS on AWS) TeamCity for CI/CD (with multiple production releases per day) Terraform and Grafana RDS and CloudSQL for PostgreSQL Our Interview Process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take-home technical test, to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO - 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
Description At , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for a Senior Infrastructure Engineer to help us design, build and run the cloud foundations our first-in-class, cloud-native banking platform is deployed on - across multiple regions and cloud providers globally. You'll be an inquisitive engineer with an aptitude for finding clean and simple solutions to technical problems, passionate about building observable, reliable and secure systems that positively impact the wider engineering organisation. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in our latest Blog or our case studies with Women in Tech. As a Senior Infrastructure Engineer, you will: Design, document, build and maintain scalable infrastructure on GCP Ensure the performance and reliability of cloud environments whilst measuring cost-effectiveness Embrace automation and be reluctant for manual implementation Build systems with security by design as a core foundation Ensure platform compliance with standards such as ISO 27001, SOC 2, PCI DSS and 3DS Design and operate key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including support for cryptographic key ceremonies Rapidly diagnose and fix client-reported infrastructure issues while maintaining peak security and performance Write clear technical documentation and host training sessions for the team Demonstrate knowledge of new technologies and changes in the industry Lead complex infrastructure projects from inception through to run, and shape the future capabilities of Engine - our approach, tooling, automation and architecture Lead by example in your contributions, setting a high technical bar for others to aim for Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. As a Senior Infrastructure Engineer you will bring the below experience or knowledge: Proven GCP multi-region disaster recovery experience Confident at bootstrapping Google Cloud Organisations, hardening with policies and structuring an enterprise's resource hierarchy Experience with Google Cloud Platform (GCP) services including GKE, Compute Engine, Network Connectivity Center, Cloud SQL, Identity and Access Management (IAM) and VPC Service Controls Experience writing clean, modular Terraform code Experience with service-oriented architecture using containers, distributed systems and immutable infrastructure Experience with key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including cryptographic key ceremonies Experience designing hybrid connectivity from GCP to co-located Payment HSMs using Network Connectivity Center (NCC), Cloud VPN and Dedicated / Partner Interconnect Experience with Workload Identity and Workload Identity Federation for keyless authentication of workloads and CI/CD Experience with observability tooling - Cloud Monitoring, Cloud Logging, Cloud Trace, Managed Service for Prometheus and OpenTelemetry (we also use Grafana) Experience setting up Google Workspace / Google Cloud Identity Experience with automation using a scripting language like Python or Go Experience implementing CI/CD pipelines An understanding of RESTful API and event-driven concepts Comfortable writing RFCs and ADRs which can be taken from design to implementation and into Production with documented runbooks and operating models Ideally you also have: Experience with Zero Trust security (mTLS, SSO) Experience with AWS Comfortable with bash and either Golang, Java or Python development Understanding of database monitoring, analysis, disaster recovery and performance tuning Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc.) and preferably experience designing and establishing connectivity between GCP and on-premise locations Awareness/ability to leverage Claude Skills during development The main part of our tech stack is listed below. We don't ask that you have experience in all of it, but if you do, that's great! Java, which makes up the majority of our backend codebase GCP and AWS - we're cloud-native Container-based architecture Kubernetes (GKE on GCP, EKS on AWS) TeamCity for CI/CD (with multiple production releases per day) Terraform and Grafana RDS and CloudSQL for PostgreSQL Our Interview Process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take-home technical test, to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO - 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
28/09/2026
Full time
Description At , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. The Engine technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling - We're looking for a Senior Infrastructure Engineer to help us design, build and run the cloud foundations our first-in-class, cloud-native banking platform is deployed on - across multiple regions and cloud providers globally. You'll be an inquisitive engineer with an aptitude for finding clean and simple solutions to technical problems, passionate about building observable, reliable and secure systems that positively impact the wider engineering organisation. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear more from the team in our latest Blog or our case studies with Women in Tech. As a Senior Infrastructure Engineer, you will: Design, document, build and maintain scalable infrastructure on GCP Ensure the performance and reliability of cloud environments whilst measuring cost-effectiveness Embrace automation and be reluctant for manual implementation Build systems with security by design as a core foundation Ensure platform compliance with standards such as ISO 27001, SOC 2, PCI DSS and 3DS Design and operate key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including support for cryptographic key ceremonies Rapidly diagnose and fix client-reported infrastructure issues while maintaining peak security and performance Write clear technical documentation and host training sessions for the team Demonstrate knowledge of new technologies and changes in the industry Lead complex infrastructure projects from inception through to run, and shape the future capabilities of Engine - our approach, tooling, automation and architecture Lead by example in your contributions, setting a high technical bar for others to aim for Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. As a Senior Infrastructure Engineer you will bring the below experience or knowledge: Proven GCP multi-region disaster recovery experience Confident at bootstrapping Google Cloud Organisations, hardening with policies and structuring an enterprise's resource hierarchy Experience with Google Cloud Platform (GCP) services including GKE, Compute Engine, Network Connectivity Center, Cloud SQL, Identity and Access Management (IAM) and VPC Service Controls Experience writing clean, modular Terraform code Experience with service-oriented architecture using containers, distributed systems and immutable infrastructure Experience with key and secret management on GCP - Cloud KMS, Cloud External Key Manager (EKM) and Secret Manager - including cryptographic key ceremonies Experience designing hybrid connectivity from GCP to co-located Payment HSMs using Network Connectivity Center (NCC), Cloud VPN and Dedicated / Partner Interconnect Experience with Workload Identity and Workload Identity Federation for keyless authentication of workloads and CI/CD Experience with observability tooling - Cloud Monitoring, Cloud Logging, Cloud Trace, Managed Service for Prometheus and OpenTelemetry (we also use Grafana) Experience setting up Google Workspace / Google Cloud Identity Experience with automation using a scripting language like Python or Go Experience implementing CI/CD pipelines An understanding of RESTful API and event-driven concepts Comfortable writing RFCs and ADRs which can be taken from design to implementation and into Production with documented runbooks and operating models Ideally you also have: Experience with Zero Trust security (mTLS, SSO) Experience with AWS Comfortable with bash and either Golang, Java or Python development Understanding of database monitoring, analysis, disaster recovery and performance tuning Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc.) and preferably experience designing and establishing connectivity between GCP and on-premise locations Awareness/ability to leverage Claude Skills during development The main part of our tech stack is listed below. We don't ask that you have experience in all of it, but if you do, that's great! Java, which makes up the majority of our backend codebase GCP and AWS - we're cloud-native Container-based architecture Kubernetes (GKE on GCP, EKS on AWS) TeamCity for CI/CD (with multiple production releases per day) Terraform and Grafana RDS and CloudSQL for PostgreSQL Our Interview Process Interviewing is a two-way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take-home technical test, to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO - 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately in line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues (Wi-Fi, connectivity) Guide users through step-by-step fixes where appropriate Carry out routine tasks such as password resets and user account support Ensure all tickets are fully documented and updated in the ITSM system Monitor and manage ticket queues to meet SLA targets Identify recurring issues and contribute to problem management Escalate complex or unresolved issues to 2nd/3rd line support Previous experience in a 1st Line / Service Desk role (MSP preferred) Strong customer service and communication skills Basic knowledge of: Windows 10/11 Microsoft 365 Active Directory (user management) Good troubleshooting and problem-solving ability Ability to prioritise workload and work under pressure Ideally Experience working within an MSP environment Knowledge of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to cloud platforms (Azure / M365) Industry certifications (CompTIA, Microsoft) Please make sure that your location and phone number are included in your application.
28/09/2026
Full time
Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately in line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues (Wi-Fi, connectivity) Guide users through step-by-step fixes where appropriate Carry out routine tasks such as password resets and user account support Ensure all tickets are fully documented and updated in the ITSM system Monitor and manage ticket queues to meet SLA targets Identify recurring issues and contribute to problem management Escalate complex or unresolved issues to 2nd/3rd line support Previous experience in a 1st Line / Service Desk role (MSP preferred) Strong customer service and communication skills Basic knowledge of: Windows 10/11 Microsoft 365 Active Directory (user management) Good troubleshooting and problem-solving ability Ability to prioritise workload and work under pressure Ideally Experience working within an MSP environment Knowledge of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to cloud platforms (Azure / M365) Industry certifications (CompTIA, Microsoft) Please make sure that your location and phone number are included in your application.
Trs Consulting Services Limited
Minworth, West Midlands
EICA Electrical Instrumentation Controls & Automation Engineer Water Treatment Systems Birmingham & West Midlands £60K - £65K + Car or Car Allowance + Excellent benefits package including Healthcare, Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training An excellent opportunity for an experienced Electrical Instrumentation Controls & Automation Engineer to join a global market leader in water treatment, offering full and comprehensive product training, excellent remuneration package, and opportunities for career progression. The Company Electrical Instrumentation Controls & Automation Engineer My client is a worldwide leader in water processing technology and are trusted by customers by a wide range of manufacturing sectors to provide the best and most reliable systems in the water treatment sector. Offering 'best in class' solutions across a wide range of equipment, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. T he Role Electrical Instrumentation Controls & Automation Engineer, Water Treatment Systems This market-leader is looking for a highly skilled and motivated Electrical Instrumentation Controls and Automation Engineer. You will be responsible for all EICA (Electrical, Instrumentation, Control and Automation) aspects on water treatment projects. This includes low voltage switchgear & motor control centres, electrical installation, software control systems, operator interfaces and process instrumentation. Projects are typically within municipal and industrial water industry in the UK. Your Background Electrical Instrumentation Controls & Automation Engineer Technical aspects for procurement of MCC, cabling, systems integration, process instrumentation, and electrical equipment Produce load & instrument schedules, equipment specifications Develop software user requirements specifications (URS) following process design consultation Review sub-contractor drawings and specifications against client & VWT specifications Conduct detailed technical bid evaluations of quotations Conduct FATs for switchboard, MCC and PLC/HMI software Conduct inspections & tests for electrical equipment Responsible for EICA design aspects of installation & commissioning Visit sites for client meetings and occasional installation supervision Help tendering department in all EICA aspects Report internally on EICA aspects against budget and programme Ensure all activities are carried out safely and in line with QA procedures The Benefits Electrical Instrumentation Controls & Automation Engineer This is an excellent opportunity to join a world class water treatment equipment organisation. You will be joining a national team of EICA Engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career into more technical specialist roles. In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive basic salary, company car or car allowance, healthcare package, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation. This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.
27/09/2026
Full time
EICA Electrical Instrumentation Controls & Automation Engineer Water Treatment Systems Birmingham & West Midlands £60K - £65K + Car or Car Allowance + Excellent benefits package including Healthcare, Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training An excellent opportunity for an experienced Electrical Instrumentation Controls & Automation Engineer to join a global market leader in water treatment, offering full and comprehensive product training, excellent remuneration package, and opportunities for career progression. The Company Electrical Instrumentation Controls & Automation Engineer My client is a worldwide leader in water processing technology and are trusted by customers by a wide range of manufacturing sectors to provide the best and most reliable systems in the water treatment sector. Offering 'best in class' solutions across a wide range of equipment, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. T he Role Electrical Instrumentation Controls & Automation Engineer, Water Treatment Systems This market-leader is looking for a highly skilled and motivated Electrical Instrumentation Controls and Automation Engineer. You will be responsible for all EICA (Electrical, Instrumentation, Control and Automation) aspects on water treatment projects. This includes low voltage switchgear & motor control centres, electrical installation, software control systems, operator interfaces and process instrumentation. Projects are typically within municipal and industrial water industry in the UK. Your Background Electrical Instrumentation Controls & Automation Engineer Technical aspects for procurement of MCC, cabling, systems integration, process instrumentation, and electrical equipment Produce load & instrument schedules, equipment specifications Develop software user requirements specifications (URS) following process design consultation Review sub-contractor drawings and specifications against client & VWT specifications Conduct detailed technical bid evaluations of quotations Conduct FATs for switchboard, MCC and PLC/HMI software Conduct inspections & tests for electrical equipment Responsible for EICA design aspects of installation & commissioning Visit sites for client meetings and occasional installation supervision Help tendering department in all EICA aspects Report internally on EICA aspects against budget and programme Ensure all activities are carried out safely and in line with QA procedures The Benefits Electrical Instrumentation Controls & Automation Engineer This is an excellent opportunity to join a world class water treatment equipment organisation. You will be joining a national team of EICA Engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career into more technical specialist roles. In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive basic salary, company car or car allowance, healthcare package, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation. This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.
About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. We're looking for an Application Security Consultant to join our Cyber, Risk & Security team and play a key role in strengthening application security across Ricoh Europe. This is an opportunity to work at the intersection of software engineering, cybersecurity and risk , helping our teams adopt a genuine shift-left approach and making security part of the development lifecycle from design through to deployment. You'll work across both our internal IT environment and customer-facing products and services, helping protect solutions that are used by thousands of people every day and supporting the security of products delivered to customers across Europe. What you will be doing As our Application Security Consultant, you'll act as a technical authority and trusted advisor to engineering and product teams. You'll: Lead application security reviews for high-risk products and services. Conduct and oversee SAST, DAST, API security, fuzz testing and architecture-level assessments . Assess applications against the OWASP Top 10 and other relevant security standards. Identify vulnerabilities, understand their root causes and translate findings into practical remediation plans. Provide secure design and coding guidance throughout the development lifecycle. Help establish and evolve a pan-European Application Security capability within our Secure Development Centre of Excellence. Develop and promote consistent application security methodologies, standards and best practices. Support secure coding standards across technologies including Java, C, C++ and other relevant languages. Integrate security controls and automated testing into CI/CD pipelines , including SAST, DAST and SCA. Support threat modelling and vulnerability management across products and services. Work closely with developers, architects, DevOps teams and product owners to embed security into their everyday workflows. Deliver security awareness sessions, secure coding workshops and practical training for development teams. Help shape our approach to secure AI development , including risks around AI models, data handling and misuse. Monitor emerging application security threats and recommend improvements to our processes, tooling and development practices. This is more than finding vulnerabilities We're looking for someone who can go beyond identifying a security issue and explain why it matters, how it happened and what we can do differently next time . You'll need to be comfortable challenging established practices while building strong relationships with engineering teams. Your ability to translate complex security concepts into practical, developer-friendly guidance will be just as important as your technical expertise. You'll have the opportunity to influence security practices across multiple teams and geographies, helping create a more consistent and mature approach to secure development across Ricoh Europe. You will ideally have You'll bring a strong software engineering and application security foundation, with: Extensive experience in application security, secure development or software engineering with a security focus. Hands-on experience conducting application security reviews. Strong knowledge of application security principles and common vulnerability classes. Experience with SAST, DAST and Software Composition Analysis (SCA) tools. Experience implementing security within CI/CD and DevSecOps environments . The ability to read and understand code in at least one major language such as Java, C, C++, C#, Python or similar. Knowledge of secure software development lifecycles and shift-left security practices. Experience with threat modelling , such as STRIDE or similar approaches. Understanding of application, API and web security. Experience interpreting security findings, identifying false positives and prioritising genuine risk. The ability to communicate technical vulnerabilities clearly and turn them into actionable recommendations. Strong stakeholder management skills, with confidence working with engineers, architects and product owners. An understanding of how technical vulnerabilities translate into business, regulatory, financial and reputational risk . Desired: Experience with fuzz testing, advanced dynamic testing or manual code review. Experience securing APIs, microservices or distributed systems. Experience integrating SAST, DAST, SCA or secrets scanning into CI/CD pipelines. Knowledge of secure architecture patterns across cloud-native, microservices or serverless environments. Awareness of AI security , including model, data and prompt/model manipulation risks. Experience delivering developer-focused security training or workshops. Knowledge of frameworks such as OWASP SAMM, ASVS, NIST CSF or NIST SSDF . Relevant application security, cloud security or offensive security certifications. Experience working across multiple teams, countries or business entities. In return for your commitment, you can expect At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life. Love to Connect You become part of a global community built on openness, inclusion and genuine collaboration. Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day. Love to Grow Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world. Love to Give Back Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact. Love to Succeed Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements. We are an equal opportunities employer We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. Ready to love what you do? Apply now and help us shape what comes next.
26/09/2026
Full time
About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. We're looking for an Application Security Consultant to join our Cyber, Risk & Security team and play a key role in strengthening application security across Ricoh Europe. This is an opportunity to work at the intersection of software engineering, cybersecurity and risk , helping our teams adopt a genuine shift-left approach and making security part of the development lifecycle from design through to deployment. You'll work across both our internal IT environment and customer-facing products and services, helping protect solutions that are used by thousands of people every day and supporting the security of products delivered to customers across Europe. What you will be doing As our Application Security Consultant, you'll act as a technical authority and trusted advisor to engineering and product teams. You'll: Lead application security reviews for high-risk products and services. Conduct and oversee SAST, DAST, API security, fuzz testing and architecture-level assessments . Assess applications against the OWASP Top 10 and other relevant security standards. Identify vulnerabilities, understand their root causes and translate findings into practical remediation plans. Provide secure design and coding guidance throughout the development lifecycle. Help establish and evolve a pan-European Application Security capability within our Secure Development Centre of Excellence. Develop and promote consistent application security methodologies, standards and best practices. Support secure coding standards across technologies including Java, C, C++ and other relevant languages. Integrate security controls and automated testing into CI/CD pipelines , including SAST, DAST and SCA. Support threat modelling and vulnerability management across products and services. Work closely with developers, architects, DevOps teams and product owners to embed security into their everyday workflows. Deliver security awareness sessions, secure coding workshops and practical training for development teams. Help shape our approach to secure AI development , including risks around AI models, data handling and misuse. Monitor emerging application security threats and recommend improvements to our processes, tooling and development practices. This is more than finding vulnerabilities We're looking for someone who can go beyond identifying a security issue and explain why it matters, how it happened and what we can do differently next time . You'll need to be comfortable challenging established practices while building strong relationships with engineering teams. Your ability to translate complex security concepts into practical, developer-friendly guidance will be just as important as your technical expertise. You'll have the opportunity to influence security practices across multiple teams and geographies, helping create a more consistent and mature approach to secure development across Ricoh Europe. You will ideally have You'll bring a strong software engineering and application security foundation, with: Extensive experience in application security, secure development or software engineering with a security focus. Hands-on experience conducting application security reviews. Strong knowledge of application security principles and common vulnerability classes. Experience with SAST, DAST and Software Composition Analysis (SCA) tools. Experience implementing security within CI/CD and DevSecOps environments . The ability to read and understand code in at least one major language such as Java, C, C++, C#, Python or similar. Knowledge of secure software development lifecycles and shift-left security practices. Experience with threat modelling , such as STRIDE or similar approaches. Understanding of application, API and web security. Experience interpreting security findings, identifying false positives and prioritising genuine risk. The ability to communicate technical vulnerabilities clearly and turn them into actionable recommendations. Strong stakeholder management skills, with confidence working with engineers, architects and product owners. An understanding of how technical vulnerabilities translate into business, regulatory, financial and reputational risk . Desired: Experience with fuzz testing, advanced dynamic testing or manual code review. Experience securing APIs, microservices or distributed systems. Experience integrating SAST, DAST, SCA or secrets scanning into CI/CD pipelines. Knowledge of secure architecture patterns across cloud-native, microservices or serverless environments. Awareness of AI security , including model, data and prompt/model manipulation risks. Experience delivering developer-focused security training or workshops. Knowledge of frameworks such as OWASP SAMM, ASVS, NIST CSF or NIST SSDF . Relevant application security, cloud security or offensive security certifications. Experience working across multiple teams, countries or business entities. In return for your commitment, you can expect At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life. Love to Connect You become part of a global community built on openness, inclusion and genuine collaboration. Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day. Love to Grow Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world. Love to Give Back Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact. Love to Succeed Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements. We are an equal opportunities employer We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. Ready to love what you do? Apply now and help us shape what comes next.
1st Line Technical Support Base Salary: £28,000 (inclusive of £2k shift allowance) Benefits: Private healthcare, 25 days holiday + bank holidays, pension and wider company benefits Location: Peterborough Working Pattern: Full-time office based. Rotating shifts, with Friday & Saturday off one week and Sunday & Monday off the next. The opportunity: Looking to build your career within IT, networking or telecoms? We re working with a growing connectivity business in Peterborough that is looking for someone to join its technical support team. You don t need years of experience for this one. You might have 6 12 months working within IT support with some exposure to networking, broadband faults, routing and switching, or you could be a Computer Networks graduate looking for your first proper opportunity. The important thing is that you understand the basics, enjoy troubleshooting and genuinely want to develop your networking knowledge. Day to day You ll be supporting customers when they experience technical issues with their broadband or connectivity. That means taking the initial call, asking the right questions, carrying out first-line diagnostics and trying to resolve the fault yourself. Where something is more complex, you ll gather the relevant information and escalate it to the 2nd/3rd line or field engineering teams while keeping ownership of the case. You ll get exposure to FTTP, broadband faults, networking and network monitoring tools, giving you a good foundation to develop further within technical support and networking. Who we are looking for We re keeping this deliberately broad. You could be: An IT Support / Service Desk Engineer with 6 12 months' experience and an interest in networking Someone from a broadband/telecoms support environment looking to develop technically A Computer Networks, Networking or IT graduate looking for their first commercial role Some understanding of TCP/IP, routing, switching, broadband/FTTP or general network troubleshooting would help, but you don't need to tick every box. More important is being curious, comfortable dealing with customers and keen to learn. The Next Steps If you re interested, apply and we ll be in touch. Equally, if you re at the start of your career and aren't sure whether your experience is enough, give CRG TEC a call. We'd be happy to talk through your background and the opportunity before you apply.
25/09/2026
Full time
1st Line Technical Support Base Salary: £28,000 (inclusive of £2k shift allowance) Benefits: Private healthcare, 25 days holiday + bank holidays, pension and wider company benefits Location: Peterborough Working Pattern: Full-time office based. Rotating shifts, with Friday & Saturday off one week and Sunday & Monday off the next. The opportunity: Looking to build your career within IT, networking or telecoms? We re working with a growing connectivity business in Peterborough that is looking for someone to join its technical support team. You don t need years of experience for this one. You might have 6 12 months working within IT support with some exposure to networking, broadband faults, routing and switching, or you could be a Computer Networks graduate looking for your first proper opportunity. The important thing is that you understand the basics, enjoy troubleshooting and genuinely want to develop your networking knowledge. Day to day You ll be supporting customers when they experience technical issues with their broadband or connectivity. That means taking the initial call, asking the right questions, carrying out first-line diagnostics and trying to resolve the fault yourself. Where something is more complex, you ll gather the relevant information and escalate it to the 2nd/3rd line or field engineering teams while keeping ownership of the case. You ll get exposure to FTTP, broadband faults, networking and network monitoring tools, giving you a good foundation to develop further within technical support and networking. Who we are looking for We re keeping this deliberately broad. You could be: An IT Support / Service Desk Engineer with 6 12 months' experience and an interest in networking Someone from a broadband/telecoms support environment looking to develop technically A Computer Networks, Networking or IT graduate looking for their first commercial role Some understanding of TCP/IP, routing, switching, broadband/FTTP or general network troubleshooting would help, but you don't need to tick every box. More important is being curious, comfortable dealing with customers and keen to learn. The Next Steps If you re interested, apply and we ll be in touch. Equally, if you re at the start of your career and aren't sure whether your experience is enough, give CRG TEC a call. We'd be happy to talk through your background and the opportunity before you apply.
Technical Support Specialist Newport, Wales Hybrid Working Full Time £45,500 £49,500 per annum Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Their solutions target real-time corrosion prevention, gas pressure management and water network optimisation, primarily serving midstream and downstream energy operators and water utilities. Mobiltex is a high-growth company in an active phase of product and organisational scaling, with potential for Mergers and Acquisitions, as well as a growing international footprint. This is an environment that rewards people who can build structure where it doesn t yet exist and drive commercial output as the organisation scales. The Role As a Technical Support Specialist, you ll provide technical support, onboarding and training to customers while working closely with Service, Engineering, Sales and Product teams. The role combines hands-on technical expertise with customer engagement to support the successful deployment, adoption and ongoing performance of IoT solutions across the energy and water sectors. This is an early-career role within the support team, reporting to the Support Manager. You ll have the opportunity to build your technical and troubleshooting expertise and develop towards a senior support or implementation role over time. Your first three months will be office-based, allowing you to gain hands-on experience with the hardware and learn alongside the team. After this, the role will move to a hybrid working pattern combining office and home working. The role also involves occasional customer site visits for product training and on-site diagnosis. Key Responsibilities Client Onboarding & Technical Enablement Onboard clients from initial deployment through to operational readiness, setting them up for long-term success Deliver structured training for clients, distributors and end users on IoT hardware deployment and setup, software platforms such as CorView and iCPSM, and data interpretation and operational best practices Technical Support & Issue Resolution Provide technical support across hardware, firmware and software environments Act as an escalation point for complex or high-impact issues Diagnose problems methodically and identify root causes, workarounds and solutions Manage support tickets with a focus on responsiveness, clarity and resolution quality Communicate clearly with customers, translating technical issues into understandable terms Customer Success & Operational Impact Drive measurable customer satisfaction across every interaction, from first response to confirmed resolution Act as a trusted advisor to customers, not just a support function Proactively identify opportunities to improve performance, system utilisation and data quality Advise customers on best practices for deployment, monitoring and maintenance Support key accounts with deeper technical engagement where required Diagnostics, Testing & Repair Support Perform occasional diagnostics and repair work for complex or escalated cases, as needed Collaborate with Product and Bench Technologists on failure analysis and repair quality Support product return and repair (RMA) workflows and document technical findings Cross-Functional Collaboration Provide structured feedback to Engineering and Product on recurring issues, feature gaps and customer pain points to support continuous improvement of product reliability and usability Help drive success and growth for new and long-term customers by sharing information with Sales and partnering with Account Management as customer needs change Work closely with Service Administration to ensure smooth coordination of repair workflows Grow and improve Mobiltex Education by sharing customer education gaps and learning needs with Trainers and Technical Content Creators Documentation & Process Improvement Develop and maintain technical documentation, including troubleshooting guides, support materials, knowledge base articles and training materials, using standards set by Trainers and Technical Content Creators Identify internal and customer-facing process inefficiencies and lead or participate in initiatives to improve support delivery and the customer experience Communication & AI Tools Use phones, emails and case ticketing systems to communicate with customers and track resolutions and bug defects internally Attend customer sites occasionally for training on new products and on-site diagnosis Use AI tools to draft case responses, summarise ticket threads, search the knowledge base and cases for similar issues, and generate first-draft articles for peer review and publishing Requirements Essential Diploma or degree in Electronics or Electrical Engineering Technology, or an equivalent Higher National Certificate (HNC), Higher National Diploma (HND) or foundation degree 1 3 years of experience in a customer-facing technical role, such as support or customer success Technical expertise in electronics diagnostics, testing and repair Excellent communication skills with the ability to simplify complex technical concepts Strong problem-solving and analytical thinking abilities Experience with support ticketing systems and remote diagnostic tools Knowledge of electrostatic discharge (ESD) and electronics handling procedures Willingness to travel occasionally to customer sites Right to work in the UK Desirable Experience in the cathodic protection industry What s In It For You Hybrid working, combining office and home working from the Newport office Private medical care after probation Enhanced company sick pay Flexible annual leave, including the option to carry forward up to 5 days Up to 5 additional personal leave days after probation Eye test and glasses contribution Annual wellness allowance after probation Company pension scheme, including enhanced contributions Hands-on learning and training alongside the team during the first three months Opportunity to develop deep product and troubleshooting expertise Potential to grow into a senior support or implementation role over time What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
25/09/2026
Full time
Technical Support Specialist Newport, Wales Hybrid Working Full Time £45,500 £49,500 per annum Mobiltex is an IIoT and software company delivering remote monitoring and software solutions that help maintain pipeline health for industries delivering critical services. Their solutions target real-time corrosion prevention, gas pressure management and water network optimisation, primarily serving midstream and downstream energy operators and water utilities. Mobiltex is a high-growth company in an active phase of product and organisational scaling, with potential for Mergers and Acquisitions, as well as a growing international footprint. This is an environment that rewards people who can build structure where it doesn t yet exist and drive commercial output as the organisation scales. The Role As a Technical Support Specialist, you ll provide technical support, onboarding and training to customers while working closely with Service, Engineering, Sales and Product teams. The role combines hands-on technical expertise with customer engagement to support the successful deployment, adoption and ongoing performance of IoT solutions across the energy and water sectors. This is an early-career role within the support team, reporting to the Support Manager. You ll have the opportunity to build your technical and troubleshooting expertise and develop towards a senior support or implementation role over time. Your first three months will be office-based, allowing you to gain hands-on experience with the hardware and learn alongside the team. After this, the role will move to a hybrid working pattern combining office and home working. The role also involves occasional customer site visits for product training and on-site diagnosis. Key Responsibilities Client Onboarding & Technical Enablement Onboard clients from initial deployment through to operational readiness, setting them up for long-term success Deliver structured training for clients, distributors and end users on IoT hardware deployment and setup, software platforms such as CorView and iCPSM, and data interpretation and operational best practices Technical Support & Issue Resolution Provide technical support across hardware, firmware and software environments Act as an escalation point for complex or high-impact issues Diagnose problems methodically and identify root causes, workarounds and solutions Manage support tickets with a focus on responsiveness, clarity and resolution quality Communicate clearly with customers, translating technical issues into understandable terms Customer Success & Operational Impact Drive measurable customer satisfaction across every interaction, from first response to confirmed resolution Act as a trusted advisor to customers, not just a support function Proactively identify opportunities to improve performance, system utilisation and data quality Advise customers on best practices for deployment, monitoring and maintenance Support key accounts with deeper technical engagement where required Diagnostics, Testing & Repair Support Perform occasional diagnostics and repair work for complex or escalated cases, as needed Collaborate with Product and Bench Technologists on failure analysis and repair quality Support product return and repair (RMA) workflows and document technical findings Cross-Functional Collaboration Provide structured feedback to Engineering and Product on recurring issues, feature gaps and customer pain points to support continuous improvement of product reliability and usability Help drive success and growth for new and long-term customers by sharing information with Sales and partnering with Account Management as customer needs change Work closely with Service Administration to ensure smooth coordination of repair workflows Grow and improve Mobiltex Education by sharing customer education gaps and learning needs with Trainers and Technical Content Creators Documentation & Process Improvement Develop and maintain technical documentation, including troubleshooting guides, support materials, knowledge base articles and training materials, using standards set by Trainers and Technical Content Creators Identify internal and customer-facing process inefficiencies and lead or participate in initiatives to improve support delivery and the customer experience Communication & AI Tools Use phones, emails and case ticketing systems to communicate with customers and track resolutions and bug defects internally Attend customer sites occasionally for training on new products and on-site diagnosis Use AI tools to draft case responses, summarise ticket threads, search the knowledge base and cases for similar issues, and generate first-draft articles for peer review and publishing Requirements Essential Diploma or degree in Electronics or Electrical Engineering Technology, or an equivalent Higher National Certificate (HNC), Higher National Diploma (HND) or foundation degree 1 3 years of experience in a customer-facing technical role, such as support or customer success Technical expertise in electronics diagnostics, testing and repair Excellent communication skills with the ability to simplify complex technical concepts Strong problem-solving and analytical thinking abilities Experience with support ticketing systems and remote diagnostic tools Knowledge of electrostatic discharge (ESD) and electronics handling procedures Willingness to travel occasionally to customer sites Right to work in the UK Desirable Experience in the cathodic protection industry What s In It For You Hybrid working, combining office and home working from the Newport office Private medical care after probation Enhanced company sick pay Flexible annual leave, including the option to carry forward up to 5 days Up to 5 additional personal leave days after probation Eye test and glasses contribution Annual wellness allowance after probation Company pension scheme, including enhanced contributions Hands-on learning and training alongside the team during the first three months Opportunity to develop deep product and troubleshooting expertise Potential to grow into a senior support or implementation role over time What s next? 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Working Environment Data engineering work is grounded in real operational needs, often involving imperfect data, technical constraints and organisational complexity. Engineers work closely with delivery teams and stakeholders to understand problems end to end and deliver robust, production-grade solutions. Collaboration, pragmatism and persistence are valued, alongside strong engineering craft. What You'll Be Doing - Design, build and improve enterprise-scale data pipelines, platforms and services - Lead complex data engineering work end to end, from problem definition through build and operational use - Work directly with technical and non-technical stakeholders to translate real problems into effective data solutions - Engineer data integrations across diverse systems, including legacy and modern platforms - Build production-grade data solutions using strong software and data engineering practices - Improve data quality, lineage and metadata as first-class engineering concerns - Diagnose and resolve complex data and platform issues in constrained environments - Provide technical leadership and raise standards through example and delivery Your Experience To be successful in this role, you will bring: - Significant hands-on experience as a senior or lead data engineer on complex, real-world systems - Strong Python and Spark skills, with evidence of building and maintaining production data pipelines - Deep understanding of the data engineering lifecycle: ingestion, transformation, storage and serving - Experience designing data models that support operational and analytical use - Understanding of data governance, security and compliance built into systems by design - Confidence working with messy data, legacy constraints and organisational complexity - Ability to influence through technical delivery rather than formal authority In Return You'll work on meaningful data engineering challenges that support real outcomes across the organisation. This is an opportunity to stay hands-on, tackle difficult data problems, and shape better data practices through delivery rather than abstraction. As an organisation and as a team, Guidant Global are committed to fostering an equitable, diverse and inclusive workplace, where every employee and contractor feels valued and empowered throughout their time with us. We actively seek to recruit talent from all backgrounds, and to draw on a rich blend of experiences, perspectives and creativity. We believe that when people are respected and included, they are motivated to bring their best and whole selves to work, leading to innovative solutions and exceptional outcomes for all parties. Guidant Global is acting as an Employment Business in relation to this vacancy.
25/09/2026
Contractor
Working Environment Data engineering work is grounded in real operational needs, often involving imperfect data, technical constraints and organisational complexity. Engineers work closely with delivery teams and stakeholders to understand problems end to end and deliver robust, production-grade solutions. Collaboration, pragmatism and persistence are valued, alongside strong engineering craft. What You'll Be Doing - Design, build and improve enterprise-scale data pipelines, platforms and services - Lead complex data engineering work end to end, from problem definition through build and operational use - Work directly with technical and non-technical stakeholders to translate real problems into effective data solutions - Engineer data integrations across diverse systems, including legacy and modern platforms - Build production-grade data solutions using strong software and data engineering practices - Improve data quality, lineage and metadata as first-class engineering concerns - Diagnose and resolve complex data and platform issues in constrained environments - Provide technical leadership and raise standards through example and delivery Your Experience To be successful in this role, you will bring: - Significant hands-on experience as a senior or lead data engineer on complex, real-world systems - Strong Python and Spark skills, with evidence of building and maintaining production data pipelines - Deep understanding of the data engineering lifecycle: ingestion, transformation, storage and serving - Experience designing data models that support operational and analytical use - Understanding of data governance, security and compliance built into systems by design - Confidence working with messy data, legacy constraints and organisational complexity - Ability to influence through technical delivery rather than formal authority In Return You'll work on meaningful data engineering challenges that support real outcomes across the organisation. This is an opportunity to stay hands-on, tackle difficult data problems, and shape better data practices through delivery rather than abstraction. As an organisation and as a team, Guidant Global are committed to fostering an equitable, diverse and inclusive workplace, where every employee and contractor feels valued and empowered throughout their time with us. We actively seek to recruit talent from all backgrounds, and to draw on a rich blend of experiences, perspectives and creativity. We believe that when people are respected and included, they are motivated to bring their best and whole selves to work, leading to innovative solutions and exceptional outcomes for all parties. Guidant Global is acting as an Employment Business in relation to this vacancy.
ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and life cycle standards in line with ServiceNow best practice and the Common Service Data Model (CSDM). * Own the service mapping data model, governance and quality standards, working with service owners and Platform Engineering to make sure business applications, application services, technical services and supporting infrastructure are recorded and related at the appropriate level. * Work with service, application, infrastructure and data owners to agree ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with the relevant owners to agree and track corrective action. * Establish governance standards for data supplied to ServiceNow by other systems, including authoritative sources, ownership, definitions, quality expectations and frequency of updates, and maintain a clear record of the main data sources, owners, integration dependencies and agreed controls. * Work with source-system owners and integration teams to understand how data moves between systems, monitor and reconcile data received through inbound feeds and integrations, and coordinate corrective action where issues are found. * Consider data-governance requirements when new integrations, services and automation are being designed, and work with the Principal ServiceNow Developer, ServiceNow Solutions Developer and Senior ServiceNow Platform Specialist to make sure integrations, discovery sources, imports and automated feeds update ServiceNow data correctly ServiceNow Data and CMDB Specialist Your experience: * Typically, at least 5 years' relevant ServiceNow experience, including practical experience in CMDB, configuration management and platform data. * Strong working knowledge of ServiceNow CMDB, including CI classes, relationships, life cycle management, data quality and governance. * Good understanding of CSDM and how service, application and infrastructure data should be structured and related within ServiceNow. * Experience of ServiceNow Discovery, Service Mapping, Identification and Reconciliation Engine principles, imports and integration data sources. * Hands-on experience maintaining or improving a CMDB within a medium-to-large organisation, including work with CI classes, relationships, data sources, reconciliation, data-quality controls and remediation. * Practical experience creating ServiceNow reports and dashboards, turning business requirements into meaningful measures, and checking that reports, dashboards and performance measures are accurate. ServiceNow Data and CMDB Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
25/09/2026
Full time
ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and life cycle standards in line with ServiceNow best practice and the Common Service Data Model (CSDM). * Own the service mapping data model, governance and quality standards, working with service owners and Platform Engineering to make sure business applications, application services, technical services and supporting infrastructure are recorded and related at the appropriate level. * Work with service, application, infrastructure and data owners to agree ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with the relevant owners to agree and track corrective action. * Establish governance standards for data supplied to ServiceNow by other systems, including authoritative sources, ownership, definitions, quality expectations and frequency of updates, and maintain a clear record of the main data sources, owners, integration dependencies and agreed controls. * Work with source-system owners and integration teams to understand how data moves between systems, monitor and reconcile data received through inbound feeds and integrations, and coordinate corrective action where issues are found. * Consider data-governance requirements when new integrations, services and automation are being designed, and work with the Principal ServiceNow Developer, ServiceNow Solutions Developer and Senior ServiceNow Platform Specialist to make sure integrations, discovery sources, imports and automated feeds update ServiceNow data correctly ServiceNow Data and CMDB Specialist Your experience: * Typically, at least 5 years' relevant ServiceNow experience, including practical experience in CMDB, configuration management and platform data. * Strong working knowledge of ServiceNow CMDB, including CI classes, relationships, life cycle management, data quality and governance. * Good understanding of CSDM and how service, application and infrastructure data should be structured and related within ServiceNow. * Experience of ServiceNow Discovery, Service Mapping, Identification and Reconciliation Engine principles, imports and integration data sources. * Hands-on experience maintaining or improving a CMDB within a medium-to-large organisation, including work with CI classes, relationships, data sources, reconciliation, data-quality controls and remediation. * Practical experience creating ServiceNow reports and dashboards, turning business requirements into meaningful measures, and checking that reports, dashboards and performance measures are accurate. ServiceNow Data and CMDB Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Are you an Automation Engineer who enjoys keeping highly automated equipment running at peak performance? Do you thrive on fault finding, problem solving and identifying improvements that reduce downtime and increase reliability? Would you like to work in a state-of-the-art automated distribution centre supporting one of the worlds most recognised supply chains? Join GXO as an Automation Engineer at our Avonmouth site supporting the Amazon contract. You'll maintain and improve a highly automated operation featuring roller conveyor networks and Intralox sorter technology , helping to maximise reliability, performance and uptime. The role is approximately 60% mechanical and 40% electrical , offering excellent variety across planned maintenance, fault finding and continuous improvement projects. You'll play a key role in keeping the operation running safely and efficiently while working with advanced automation systems in a fast-paced engineering environment. This is a full time, permanent, position. Working hours are Monday to Friday 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £50,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Carry out planned preventative maintenance to keep automated equipment operating safely and efficiently Diagnose and repair electrical, mechanical and control system faults to minimise downtime Complete maintenance records, reports and documentation using the site CMMS system Support continuous improvement projects, equipment upgrades and engineering initiatives across the site What you need to succeed at GXO: NVQ level 3 or City & Guilds qualification in Mechanical or Electrical Engineering, 18 Edition Electrical certification, plus IOSH managing safely Experience working in an automated engineering, manufacturing, logistics or maintenance environment Strong fault-finding skills across mechanical, electrical and pneumatic systems, with a pro-active approach to problem solving A safety-first mindset with the ability to work independently, manage priorities and drive continuous improvement We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
25/09/2026
Full time
Are you an Automation Engineer who enjoys keeping highly automated equipment running at peak performance? Do you thrive on fault finding, problem solving and identifying improvements that reduce downtime and increase reliability? Would you like to work in a state-of-the-art automated distribution centre supporting one of the worlds most recognised supply chains? Join GXO as an Automation Engineer at our Avonmouth site supporting the Amazon contract. You'll maintain and improve a highly automated operation featuring roller conveyor networks and Intralox sorter technology , helping to maximise reliability, performance and uptime. The role is approximately 60% mechanical and 40% electrical , offering excellent variety across planned maintenance, fault finding and continuous improvement projects. You'll play a key role in keeping the operation running safely and efficiently while working with advanced automation systems in a fast-paced engineering environment. This is a full time, permanent, position. Working hours are Monday to Friday 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £50,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Carry out planned preventative maintenance to keep automated equipment operating safely and efficiently Diagnose and repair electrical, mechanical and control system faults to minimise downtime Complete maintenance records, reports and documentation using the site CMMS system Support continuous improvement projects, equipment upgrades and engineering initiatives across the site What you need to succeed at GXO: NVQ level 3 or City & Guilds qualification in Mechanical or Electrical Engineering, 18 Edition Electrical certification, plus IOSH managing safely Experience working in an automated engineering, manufacturing, logistics or maintenance environment Strong fault-finding skills across mechanical, electrical and pneumatic systems, with a pro-active approach to problem solving A safety-first mindset with the ability to work independently, manage priorities and drive continuous improvement We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
