2 jobs found

IT Systems Support Analyst I am actively representing a reputable, multi-national manufacturer who are looking to add to their established IT support team. As the company looks to expand further in 2026, my client is seeking an enthusiastic IT Support Analyst who will join and contribute to the effective running of their core IT systems/ environment; whilst also supporting the deployment of new solutions/ functionality to the business. This exciting new role offers exposure to cutting edge cloud based technology including Microsoft Dynamics 365 Business Central. Within the position you will be part of a like minded team with a great company culture and brilliant future progression prospects. The role is primarily office based in South Yorkshire, with the requirement for occasional travel to other sites. Role & Responsibilities Troubleshooting 1st/ 2nd line support issues across my clients IT environment (hardware, software, networks, servers) Ensuring support tickets are analysed/ resolved in a timely manner Assisting in project related tasks such as requirement gathering/ analysis, testing, training Providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting ERP or CRM business systems (preferably Microsoft Dynamics 365 Business Central/ NAV) Wider IT infrastructue support experience (inc. M365, Windows, AD) 1st/ 2nd line support skills - troubleshoot system issues, triage through to completion/ hand-over Experience of basic user training on system features and changes Confident communication skills, written and verbal - comfortable in a user facing environment Benefits The chance to get hands on in a collaborative team on cutting edge technology solutions; in a diverse, growing business A competitive base salary up to 36,000 (dependant on experience) Attractive company benefits package including 25 days holiday, pension scheme Certified training and development opportunities To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on (phone number removed) or send your current CV to (url removed).

Your new company CRM/Dynamics Applications Analyst required on a permanent basis for a public sector organisation based in York. This exciting new role is responsible for managing the full lifecycle of one or more critical IT services within the Applications Team. This includes responsibility for application design, implementation, operation, improvement, and retirement stages. Your new role The post holder will act as a subject matter expert for assigned platforms and services, and will provide advanced support, configuration, and development.They will be expected to lead technical improvements, deliver scalable business applications, and ensure systems are flexible, integrated, and aligned to user needs. They will also contribute to service strategy, stakeholder engagement, road mapping, and the introduction of new technologies and the design and monitoring of SLAs.The role requires confidence in applying application development principles, supporting end-to-end service design, and aligning delivery with agile methodologies were appropriate. What you'll need to succeed Excellent communication and stakeholder skills Significant experience configuring, administering, and supporting applications Experience of CRM/Microsift Dynamics and Power Automate would be highly desireable Strong technical knowledge in enterprise application ecosystems, including API integration, relational databases (e.g. SQL Server), and web technologies (e.g. JSON, REST). What you'll get in return This exciting new role is paying between 39,000 and 48,000 negotiable on experience plus excellent public sector holidays, fantastic pension, hybrid working, training and flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)