ICT Systems Engineer

  • Suffolk County Council
  • Ipswich IP1 9SJ, UK
  • 30/03/2022
Full time Information Technology Software Engineer Technical Support IT

Job Description

Suffolk County Council, Ipswich IP3 9SJ

Up to £34,373 per annum (pro rata if part time)

37 hours per week (part time working may be considered for this role)

Permanent

Closing date: 11.30pm, 17 April 2022.

Reference: 4103

 

We are committed to flexible working, so please read the Job and Person Profile to find out about the types of flexible or part time working available for this role.

We have a great opportunity to join Suffolk Fire and Rescue Service as a Fire ICT Systems Engineer. You will based at Ipswich East Fire Station, with hybrid working options, with travel to all thirty-five fire stations across Suffolk and Combined Fire Control in Cambridgeshire, when required.

 

  • Are you passionate about ICT, software, and technology?
  • Would you like to develop a career in ICT in an exciting and dynamic emergency services environment?

 

We are looking for an enthusiastic person to join our small multi-skilled Fire ICT team to help us meet the increasing demands for technology within our innovative Fire and Rescue Service.

 

Systems you deliver and support will be used by operational crews and other fire personnel to deliver emergency and day-to-day services to the public.

 

We offer a 24/7 service and you will participate in an on call rota working 1 week in 3 outside of office hours providing support for essential systems.

 

Participation would only start once competent and training has been completed.

 

You will:

  • have the opportunity to work with a range of exciting technologies and infrastructure
  • work on the Service Desk, recording and investigating cases, as well as being involved in delivering solutions and developing new work
  • use a range of tools and techniques to resolve issues, from network analysis software to hands-on building of racks and servers
  • actively seek to gain knowledge in the various disciplines, including knowledge transfer from other employees.

 

You will be:

  • self-motivated with a passion to learn and develop your skills
  • enthusiastic with a commitment to customer service and finding solutions
  • hands-on and flexible in your approach
  • able to work independently and as part of the team.

 

You can view a full list of requirements in the Job and Person Profile (link below). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We’d appreciate the opportunity to consider your application.

 

Why choose us?

You should choose Suffolk County Council because you will:

  • be part of an inclusive and diverse team
  • join an innovative, supportive and positive working environment, with a focus on wellbeing and personal development
  • receive the offer of flexible working options to support you, your work-life balance and your career
  • work in a professional office environment with free parking on a fire station supporting hybrid/remote working
  • have access to varied staff benefits schemes and discounted public transport, support networks and representative bodies
  • receive a generous annual leave entitlement and contributory pension scheme
  • gain access to exciting training and development opportunities, including a Pluralsight professional subscription
  • be encouraged to take regular time to develop and improve your skillset.

 

This post will suit an experienced developer with a passion for innovation and all things technology. The position will give you the ability to manage their own workload whilst contributing to making a positive difference to our community.

 

Travelling requirements for your role:

We positively encourage the use of technology to communicate and engage, but in this role, you may need to operate across a wide and rural area, so it would be beneficial for you to either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means. If you require a reasonable adjustment due to a disability to meet the travel requirements of this role, please speak with the contact detailed below.

 

To find out more

For an informal discussion about this role, please contact Laurie Page, Fire ICT Support Manager on (01473) 260570 during office hours.

 

How to apply

To apply, please visit our website:

https://www.suffolkjobsdirect.org/#en/sites/CX_1004/job/4103

 

Closing date: 11.30pm, 17 April 2022.

 

Due to the continued situation relating to COVID-19 and reduced occupancy in our buildings we are starting to explore and trial new hybrid and remote working practices. If you wish to discuss how that might impact your working arrangements, please contact the recruiting manager listed above.

 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

 

Occupations

Desktop Service and Support, Network and Server Administration, Software-System Architecture, Systems Analysis - IT

Salary

Up to £34,373 per annum (pro rata if part time)

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