Assistant Systems Administrator

Assistant Systems Administrator - Exeter

Salary: £18,000 - £25,000 per annum

The Company:

Our client is an accounting practice with offices in Devon and Somerset. They are looking to appoint an Assistant Systems Administrator to join their IT team based in their Exeter office. However, the nature of the role will also require travel to any of their offices around the Southwest.

The Role:

Reporting to the IT Manager, the role will be varied ranging from hardware repairs, maintenance calls, and upgrades to servers, laptops, and workstations. These different tasks will mean that no two days are the same, making your work both varied and challenging so it will suit a dynamic and highly organised individual who enjoys both people contact, IT support, and administration work.

Role Responsibilities:

• Undertaking small IT projects provided by the IT manager
• Working with/providing administration for Microsoft Network
• Maintaining the network and ensuring network continuity
• Providing assistance to staff, including help with network connections and passwords
• Assisting with adding new users, directory updating, and email account creation
• Undertaking small IT projects provided by the IT manager

Attributes, Skills, Experience, and Qualifications:

• Outgoing, socially confident and emotionally controlled
• A positive attitude, friendly and approachable
• Resilient, able to multi-task and work independently / flexibly
• Adaptable, organised and conscientious
• Takes the initiative, ability to prioritise and meet deadlines
• Discreet, professional and team orientated in approach
• Problem solver and passionate about delivering excellent internal customer service
• Strong written and oral communications skills
• Knowledge of Active Directory administration and User and Group management
• Experience of diagnosis and resolution of technical issues
• Experience building / configuring / managing Windows Server 20012 /19 and Group policies

• Experience of providing IT support and troubleshooting in a Windows environment
• Experience of installation and configuration of software to desktops / laptops, providing software user support
• Experience of Exchange 2019 administration and knowledge of Sonicwall's, Cisco, Fortigate and Remote Access solutions is desirable
• Access to own transportation and ability to drive is essential

Terms/Benefits:

• Monday-Friday, 08:45am-17:00pm
• 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 5 years' service
• Death in service 3 x annual salary
• Access to Westfield Rewards and Health scheme
• 24-hour external Employee Assistance Programme helpline
• Buy and sell holiday
• Introducing clients and staff commission schemes
• Pension 3% rising to 4% (but matched up to 6%) after 4 years' service

Other

• Must have Right to Work in the UK

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