We are currently looking for an experienced, motivated, and enthusiastic individual to join our Infrastructure team to support 400+ employees across several sites. The role offers the opportunity for hybrid working in a flexible service.
The successful application will be required to: -
- Provide specialist design, configuration, implementation, and ongoing support of ICT infrastructure
- Provide technical lead, support and resource to ICT projects and work packages
- Have a strong analytical and problem-solving mindset, delivering excellent 3rd Line customer support across a multitude of areas, Server and Storage, Active Directory, Cloud Infrastructure Technologies, Networks and User Endpoint Environments.
- Be able to work independently or as a team player, work under your own initiative, think on your feet and be able to deal with multiple issues at once.
- Possess good written and verbal communication skills and be comfortable engaging with all stakeholders including our support team, suppliers and third-party vendors.
- Qualifications in a relevant field.
Key skills & experience:
Demonstrable experience working directly with some or all the technologies below:
- Cloud Infrastructure Technologies – Azure, AWS, Office 365
- Application Delivery Platforms including Citrix and RDS
- Microsoft Server and Endpoint Operating Systems (Up to and including Windows Server 2019, Windows 10, iOS and Android) including OS install configuration and MDT
- Microsoft WSUS, Intune MDM
- Microsoft Exchange Online
- Microsoft Domain Services including on-premise Active Directory, Azure AD, DNS, TCP/IP, NPS, DHCP, file and print services, DFS, Conditional Access and Group Policy management
- VMware experience
- SAN Storage Solutions
- Anti-virus solutions
- Network vendor technologies including SD-WAN, MPLS
- PowerShell and VBScript scripting
- VoIP technologies including Cisco and Microsoft Teams
- Backup technologies including Veeam
- Demonstrated experience and strong aptitude for creating documentation of designs and solutions
- Good working knowledge of networking, troubleshooting with Cisco and HPE switches would be advantageous along with Fortinet firewalls
- Proficient with disaster recovery concepts and implementation
- Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage Backup infrastructure and user endpoint devices.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.