Job Description We are seeking an experienced IT Change Analyst to oversee the IT change lifecycle, ensuring changes are implemented effectively, efficiently, and with minimal risk to the business. Working closely with cross-functional teams, you will be responsible for managing and assessing change requests, conducting risk and impact analysis, supporting governance activities, and driving continuous improvement across change management processes. It's essential to be fluent in French and English for this position. This role is offering a hybrid working contract with 3 days per week in either the Ashford office or Hemel Hempstead office, and as such a good degree of self-motivation and flexibility is required. The successful candidate will play a key role in facilitating Change Advisory Board (CAB) meetings, ensuring compliance with change management policies and audit requirements, and collaborating with service owners and technical teams to improve change success rates while reducing emergency changes. You will also support and enhance Change Enablement, Release and Deployment Management practices, helping to ensure the smooth delivery of IT services across the organisation. To be successful in this role, you will have at least six years' experience in IT Change Management or Change Enablement, together with a strong understanding of ITIL principles, particularly Change Enablement and Release and Deployment Management. You will possess proven experience in risk assessment, impact analysis, and configuration management, as well as excellent stakeholder management, communication, analytical, and problem-solving skills. Experience working with enterprise service management platforms such as ServiceNow would be advantageous. Applicants should hold a degree in Information Technology, Computer Science, or a related discipline, along with an ITIL v4 Foundation certification. A cloud-based certification in AWS, Microsoft Azure, or Google Cloud Platform is highly desirable. This is an excellent opportunity for a change management professional with expertise in ITIL, cloud technologies, change enablement, and release management to play a pivotal role in maintaining governance, reducing operational risk, and supporting successful IT service delivery. What we offer: A competitive salary Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases with Sysco Perks Recognition awards and Incentives Career progression opportunities - being part of the Sysco group, the world's leading foodservice business, opens up a world of possibility
04/09/2026
Full time
Job Description We are seeking an experienced IT Change Analyst to oversee the IT change lifecycle, ensuring changes are implemented effectively, efficiently, and with minimal risk to the business. Working closely with cross-functional teams, you will be responsible for managing and assessing change requests, conducting risk and impact analysis, supporting governance activities, and driving continuous improvement across change management processes. It's essential to be fluent in French and English for this position. This role is offering a hybrid working contract with 3 days per week in either the Ashford office or Hemel Hempstead office, and as such a good degree of self-motivation and flexibility is required. The successful candidate will play a key role in facilitating Change Advisory Board (CAB) meetings, ensuring compliance with change management policies and audit requirements, and collaborating with service owners and technical teams to improve change success rates while reducing emergency changes. You will also support and enhance Change Enablement, Release and Deployment Management practices, helping to ensure the smooth delivery of IT services across the organisation. To be successful in this role, you will have at least six years' experience in IT Change Management or Change Enablement, together with a strong understanding of ITIL principles, particularly Change Enablement and Release and Deployment Management. You will possess proven experience in risk assessment, impact analysis, and configuration management, as well as excellent stakeholder management, communication, analytical, and problem-solving skills. Experience working with enterprise service management platforms such as ServiceNow would be advantageous. Applicants should hold a degree in Information Technology, Computer Science, or a related discipline, along with an ITIL v4 Foundation certification. A cloud-based certification in AWS, Microsoft Azure, or Google Cloud Platform is highly desirable. This is an excellent opportunity for a change management professional with expertise in ITIL, cloud technologies, change enablement, and release management to play a pivotal role in maintaining governance, reducing operational risk, and supporting successful IT service delivery. What we offer: A competitive salary Generous holiday allowance, with option to purchase 5 additional holiday days Pension scheme Hybrid working contract Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases with Sysco Perks Recognition awards and Incentives Career progression opportunities - being part of the Sysco group, the world's leading foodservice business, opens up a world of possibility
Business Development Executive Hunter £74K OTE NO ADMIN! £35,000 Basic + Commission £74,000 OTE Diamond Search Recruitment are representing our client on this exciting opportunity for an ambitious, energetic and commercially driven sales professional. HUNTER? THIS COULD BE YOUR NEXT BIG MOVE. Are you a natural salesperson who loves picking up the phone, building relationships and closing business? Are you ambitious, competitive, energetic and serious about building a successful sales career? Then keep reading THIS ROLE IS ALL ABOUT SELLING NOT ADMIN. You'll have a dedicated PA supporting you with the administration, freeing up your time to focus on what you do best: Make the calls Build relationships Have commercial conversations Follow up opportunities Close the business No getting buried in paperwork. No spending hours on administration. Your time is protected so you can focus on selling and earning. WHAT'S ON OFFER? £35,000 basic + commission £74,000 OTE qualified opportunities every month No traditional cold calling Dedicated PA support significantly reducing your admin Full technical product training provided Genuine career progression Modern, fast-paced, office-based environment THE ROLE You'll manage a strong pipeline of qualified customers who are already interested in developing and manufacturing health, wellness and nutrition products. You'll conduct frequent telephone and video calls, build rapport, understand customer requirements, overcome objections and convert opportunities into manufacturing orders. You won't be expected to bring technical product knowledge. Full training is provided. And with your PA handling the administrative workload, you can spend far more of your day speaking to customers and closing deals. ABOUT YOU We're looking for someone with energy, ambition and a genuine hunger to succeed. You'll ideally have experience in: B2B Sales Business Development Telesales Recruitment Account Management Another target-driven sales environment We're particularly interested in people who are: Hungry to win High-energy and confident Target-driven Excellent communicators Motivated by earning potential Serious about career progression Resilient and persistent Most importantly, you're not afraid to pick up the phone and ask for the order. WHY THIS ROLE? Qualified leads. Dedicated PA support. £74K OTE You bring the energy, ambition and sales ability. We'll provide the opportunities, training, support and environment to succeed. If you're a salesperson who wants to spend less time on admin and more time selling, we'd love to hear from you. Apply today! Diamond Search Recruitment is proud to be representing our client.
04/09/2026
Full time
Business Development Executive Hunter £74K OTE NO ADMIN! £35,000 Basic + Commission £74,000 OTE Diamond Search Recruitment are representing our client on this exciting opportunity for an ambitious, energetic and commercially driven sales professional. HUNTER? THIS COULD BE YOUR NEXT BIG MOVE. Are you a natural salesperson who loves picking up the phone, building relationships and closing business? Are you ambitious, competitive, energetic and serious about building a successful sales career? Then keep reading THIS ROLE IS ALL ABOUT SELLING NOT ADMIN. You'll have a dedicated PA supporting you with the administration, freeing up your time to focus on what you do best: Make the calls Build relationships Have commercial conversations Follow up opportunities Close the business No getting buried in paperwork. No spending hours on administration. Your time is protected so you can focus on selling and earning. WHAT'S ON OFFER? £35,000 basic + commission £74,000 OTE qualified opportunities every month No traditional cold calling Dedicated PA support significantly reducing your admin Full technical product training provided Genuine career progression Modern, fast-paced, office-based environment THE ROLE You'll manage a strong pipeline of qualified customers who are already interested in developing and manufacturing health, wellness and nutrition products. You'll conduct frequent telephone and video calls, build rapport, understand customer requirements, overcome objections and convert opportunities into manufacturing orders. You won't be expected to bring technical product knowledge. Full training is provided. And with your PA handling the administrative workload, you can spend far more of your day speaking to customers and closing deals. ABOUT YOU We're looking for someone with energy, ambition and a genuine hunger to succeed. You'll ideally have experience in: B2B Sales Business Development Telesales Recruitment Account Management Another target-driven sales environment We're particularly interested in people who are: Hungry to win High-energy and confident Target-driven Excellent communicators Motivated by earning potential Serious about career progression Resilient and persistent Most importantly, you're not afraid to pick up the phone and ask for the order. WHY THIS ROLE? Qualified leads. Dedicated PA support. £74K OTE You bring the energy, ambition and sales ability. We'll provide the opportunities, training, support and environment to succeed. If you're a salesperson who wants to spend less time on admin and more time selling, we'd love to hear from you. Apply today! Diamond Search Recruitment is proud to be representing our client.
3rd Line Support Engineer Ashford, Kent Up to 45,000 depending on experience Full UK Driving Licence Required Office & Client Site Travel - Are you an experienced MSP engineer who has become the person others turn to when an issue gets complicated? - Are you comfortable troubleshooting across Microsoft 365, servers, networking, firewalls and cloud environments rather than specialising in just one area? - Would you like to join a growing MSP where you can take ownership of complex technical work and get involved in a strong pipeline of upcoming projects? If so, this could be a great opportunity. The Role We are recruiting for a growing Managed Service Provider in Ashford who are looking for an experienced 3rd Line Support Engineer to strengthen their technical team. This is a senior, hands-on role supporting a varied client base across Microsoft cloud, infrastructure, networking and security. You will act as an escalation point for the wider support team, taking ownership of more complex technical issues that require deeper investigation and experience. There is also a growing pipeline of project work, so alongside BAU support you will have the opportunity to get involved in migrations, infrastructure upgrades, network deployments and Microsoft cloud projects. As a smaller MSP, they are looking for somebody comfortable getting involved wherever their technical expertise is needed rather than working within a narrowly defined remit. What You Will Be Doing Acting as a senior technical escalation point for complex client issues Troubleshooting Microsoft 365, Entra ID and hybrid environments Supporting and administering Windows Server and Active Directory environments Managing Microsoft 365 environments across multiple customer tenants Supporting Microsoft Intune, Autopilot and endpoint management Troubleshooting networking including VLANs, switching, routing, DNS, DHCP and wireless Configuring and troubleshooting firewalls, VPNs and security policies Supporting virtualised environments including Hyper-V, VMware and Proxmox Managing backup, disaster recovery and business continuity solutions Supporting endpoint security, MFA and EDR technologies Diagnosing complex infrastructure and performance issues Taking ownership of technical problems through to resolution Supporting and mentoring less experienced engineers when required Producing clear technical documentation and improving internal knowledge Working directly with customers to explain technical issues and recommendations Delivering and supporting infrastructure and cloud projects Attending customer sites where hands-on technical work is required Project work could include Microsoft 365 migrations, server upgrades, network refreshes, firewall deployments, wireless installations and wider infrastructure improvements. What We Are Looking For We are looking for somebody with broad technical experience rather than an engineer specialising in one technology. You will ideally have: Strong 3rd Line or senior 2nd/3rd Line experience within an MSP Broad Microsoft infrastructure and Microsoft 365 knowledge Strong Windows Server and Active Directory experience Good practical knowledge of Microsoft Entra ID Experience supporting Microsoft Intune and modern device management Strong networking knowledge including VLANs, switching, routing and wireless Experience administering and troubleshooting firewalls and VPNs Experience supporting virtualised server environments Good understanding of backup, disaster recovery and security technologies Confidence investigating unfamiliar or complex technical problems Strong customer-facing communication skills The ability to work independently and take ownership of technical issues Previous involvement in infrastructure or Microsoft cloud projects would be particularly valuable. The Person This would suit somebody who enjoys being technically hands-on and likes the variety that comes with working for an MSP. You might currently be a 3rd Line Engineer, Senior Support Engineer, Infrastructure Engineer, Senior IT Engineer or experienced 2nd/3rd Line Engineer who is looking for more responsibility and greater involvement in project work. You do not need to know every technology the company supports. What matters more is that you have strong technical fundamentals, can troubleshoot methodically and are comfortable taking ownership when something does not immediately have an obvious answer. Additional Requirements - Full UK driving licence - Comfortable travelling to customer sites across Kent when required - Willingness to undergo an enhanced DBS check, provided by the company, as some customers include schools and colleges What Is On Offer - Salary up to 45,000 depending on experience - Commercial vehicle provided within six months - Private medical insurance after six-month probation - Private dental cover after six-month probation - Varied technical work across multiple customer environments - Opportunity to become a senior technical member of a growing MSP - Strong pipeline of upcoming infrastructure and cloud projects - Long-term progression as the technical team continues to grow
01/09/2026
Full time
3rd Line Support Engineer Ashford, Kent Up to 45,000 depending on experience Full UK Driving Licence Required Office & Client Site Travel - Are you an experienced MSP engineer who has become the person others turn to when an issue gets complicated? - Are you comfortable troubleshooting across Microsoft 365, servers, networking, firewalls and cloud environments rather than specialising in just one area? - Would you like to join a growing MSP where you can take ownership of complex technical work and get involved in a strong pipeline of upcoming projects? If so, this could be a great opportunity. The Role We are recruiting for a growing Managed Service Provider in Ashford who are looking for an experienced 3rd Line Support Engineer to strengthen their technical team. This is a senior, hands-on role supporting a varied client base across Microsoft cloud, infrastructure, networking and security. You will act as an escalation point for the wider support team, taking ownership of more complex technical issues that require deeper investigation and experience. There is also a growing pipeline of project work, so alongside BAU support you will have the opportunity to get involved in migrations, infrastructure upgrades, network deployments and Microsoft cloud projects. As a smaller MSP, they are looking for somebody comfortable getting involved wherever their technical expertise is needed rather than working within a narrowly defined remit. What You Will Be Doing Acting as a senior technical escalation point for complex client issues Troubleshooting Microsoft 365, Entra ID and hybrid environments Supporting and administering Windows Server and Active Directory environments Managing Microsoft 365 environments across multiple customer tenants Supporting Microsoft Intune, Autopilot and endpoint management Troubleshooting networking including VLANs, switching, routing, DNS, DHCP and wireless Configuring and troubleshooting firewalls, VPNs and security policies Supporting virtualised environments including Hyper-V, VMware and Proxmox Managing backup, disaster recovery and business continuity solutions Supporting endpoint security, MFA and EDR technologies Diagnosing complex infrastructure and performance issues Taking ownership of technical problems through to resolution Supporting and mentoring less experienced engineers when required Producing clear technical documentation and improving internal knowledge Working directly with customers to explain technical issues and recommendations Delivering and supporting infrastructure and cloud projects Attending customer sites where hands-on technical work is required Project work could include Microsoft 365 migrations, server upgrades, network refreshes, firewall deployments, wireless installations and wider infrastructure improvements. What We Are Looking For We are looking for somebody with broad technical experience rather than an engineer specialising in one technology. You will ideally have: Strong 3rd Line or senior 2nd/3rd Line experience within an MSP Broad Microsoft infrastructure and Microsoft 365 knowledge Strong Windows Server and Active Directory experience Good practical knowledge of Microsoft Entra ID Experience supporting Microsoft Intune and modern device management Strong networking knowledge including VLANs, switching, routing and wireless Experience administering and troubleshooting firewalls and VPNs Experience supporting virtualised server environments Good understanding of backup, disaster recovery and security technologies Confidence investigating unfamiliar or complex technical problems Strong customer-facing communication skills The ability to work independently and take ownership of technical issues Previous involvement in infrastructure or Microsoft cloud projects would be particularly valuable. The Person This would suit somebody who enjoys being technically hands-on and likes the variety that comes with working for an MSP. You might currently be a 3rd Line Engineer, Senior Support Engineer, Infrastructure Engineer, Senior IT Engineer or experienced 2nd/3rd Line Engineer who is looking for more responsibility and greater involvement in project work. You do not need to know every technology the company supports. What matters more is that you have strong technical fundamentals, can troubleshoot methodically and are comfortable taking ownership when something does not immediately have an obvious answer. Additional Requirements - Full UK driving licence - Comfortable travelling to customer sites across Kent when required - Willingness to undergo an enhanced DBS check, provided by the company, as some customers include schools and colleges What Is On Offer - Salary up to 45,000 depending on experience - Commercial vehicle provided within six months - Private medical insurance after six-month probation - Private dental cover after six-month probation - Varied technical work across multiple customer environments - Opportunity to become a senior technical member of a growing MSP - Strong pipeline of upcoming infrastructure and cloud projects - Long-term progression as the technical team continues to grow
Supplier Data Analyst £27,000 £30,000 per annum Ashford Remote Temporary Contract (initially circa 6 months, with potential for extension) We re looking for a detail-driven, Excel-savvy problem solver to join a busy data project on a temporary contract. This is a fantastic opportunity to get involved in a large-scale supplier data clean-up. You ll play a key role in helping streamline and tidy up thousands of supplier records, making sure data is accurate, consistent, and ready for migration. This is a hands-on role where accuracy really matters and where your ability to spot patterns, duplicates, and inconsistencies will make a real impact. Duties include: Work with large supplier datasets and transactional records, ensuring accurate handling and organisation of information Analyse and structure data using Excel, including the use of formulas, lookups, and pivot tables to produce clear summaries Investigate supplier records to identify duplicates and opportunities for consolidation What we re looking for: Strong Microsoft Excel skills (confident with formulas and pivot tables essential) Experience working with large datasets and data validation High attention to detail and a methodical approach Exposure to ERP systems would be an advantage Strong communication skills and the ability to follow structured processes This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
01/09/2026
Contractor
Supplier Data Analyst £27,000 £30,000 per annum Ashford Remote Temporary Contract (initially circa 6 months, with potential for extension) We re looking for a detail-driven, Excel-savvy problem solver to join a busy data project on a temporary contract. This is a fantastic opportunity to get involved in a large-scale supplier data clean-up. You ll play a key role in helping streamline and tidy up thousands of supplier records, making sure data is accurate, consistent, and ready for migration. This is a hands-on role where accuracy really matters and where your ability to spot patterns, duplicates, and inconsistencies will make a real impact. Duties include: Work with large supplier datasets and transactional records, ensuring accurate handling and organisation of information Analyse and structure data using Excel, including the use of formulas, lookups, and pivot tables to produce clear summaries Investigate supplier records to identify duplicates and opportunities for consolidation What we re looking for: Strong Microsoft Excel skills (confident with formulas and pivot tables essential) Experience working with large datasets and data validation High attention to detail and a methodical approach Exposure to ERP systems would be an advantage Strong communication skills and the ability to follow structured processes This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!