124 jobs found in Aberdeen

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join a fast paced team, with exposure to service desk and desktop requests. About the role: To provide 1st line IT Support ensuring incidents/requests are logged correctly and where resolution is not possible, escalated to 2nd/3rd line support analysts thus facilitating meeting Service Level Agreements (SLA's) To provide 1st line IT Support ensuring incidents/requests are logged correctly and where resolution is not possible, escalated to 2nd/3rd line support analysts thus facilitating meeting Service Level Agreements (SLA's) Follow the documented Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs/SLA's Ensure that Incidents and Service Requests are responded to within Service Levels and that customers are regularly kept up to date in order that the customers have confidence that their issues are being actively addressed Meeting Service Level Agreements/KPI's Compliance with company policies and procedures Ensure all faults are logged and assigned to the correct team so SLA's are met Escalate to 2nd/3rdLine Support Analysts when appropriate in order to resolve more complex customer issues Provide telephone support to customers in a professional, knowledgeable manner to maintain excellent customer relationships Proactively monitor incidents for trends and potential Problem Records and highlight these to the Service Desk Supervisor in order to ensure the on-going availability of the applications Update the Service Desk documentation for new processes and procedures to reduce the duplication of effort from the Service Desk team. To be considered for this opportunity you will be able to demonstrate: Experience in a Service Desk environment. Excellent communication skills. Experience of applying processes and procedures. IT Troubleshooting Skills. Basic IT Knowledge. Excellent Customer Service Skills. ITIL Foundation V4 qualification or working towards. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

A leading business technology provider in Aberdeen City is looking for an experienced Service Desk Analyst. You will provide first-line IT support, ensure incidents are logged, and escalate as necessary to maintain service levels. The role requires excellent communication and customer service skills, experience in a service desk environment, and an understanding of ITIL principles. The company offers competitive salary, flexible working arrangements, and a great benefits package aimed at supporting your professional development and work-life balance.

A leading technology firm in Aberdeen is seeking an experienced Third Line ICT Support Engineer to join their team. In this role, you will be the senior escalation point for complex technical incidents, responsible for managing the core infrastructure, including Windows Server and Active Directory. The ideal candidate will have a strong background in virtualisation and cloud platforms, as well as experience with networking fundamentals and scripting in PowerShell. Join us to drive continuous improvement in a dynamic ICT environment.

Requisition ID78773-Posted -United Kingdom-Aberdeen-Operations Support We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization. We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously. Our rich history is built on decades of experience, teamwork and outstanding performance and our future is built on people like you! Overall Purpose of the Job The role of the Workshop Administrator is to assist in maintaining the integrity, reliability and validity of maintenance and certification systems. Key Activities and Accountabilities Create certification packs for moblist Contact OEG for inspector to attend workshop to update baskets when required Updating/closing out Kabal system with loadout info i.e. serial numbers, cert packs, CST's & Dangerous goods Creating and uploading Cargo Summary Tickets Creating Framework and purchase requisitions in SAP Keeping work cycle up to date on SAP / follow-up delivery tickets that have not been received for purchase requisitions Clearing Framework PO's on SAP Charging back any of the workshop time spent in the workshop on international jobs, Via the SAP system Update 3rdparty suppliers of all equipment dates for loading out and returning Keeping 3rdparty spreadsheet up to date of all the loadouts and return dates Signing any required certs off that NDT inspectors have done Uploading of new certs from NDT inspectors onto the ETM system Upload cat2's Upload and close out shop orders Check over moblist for final checks, before sending through for Delivery ticket Arrange dates for inspectors to attend (mostly in supervisors absence) Walk inspectors through the cert pack for any queries (mostly in supervisors absence) Show inspectors around the loadout equipment with one of the workshop guys assistance (mostly in supervisors absence) Contact 3rdparty for equipment required (mostly in supervisors absence) Job Knowledge and Qualifications Previous experience in using SAP is mandatory for this role Proficient in Microsoft office (Excel, Powerpoint, Word, Outlook & Teams) Previous experience in a similar role At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success. Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently. Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.

Celeros Flow Technology seeks a Project Engineer in Aberdeen City to oversee and deliver service repair projects. The role requires strong project management skills, technical expertise in pumps, and excellent communication. Responsibilities include customer liaison, tender preparation, and ensuring compliance with health and safety standards. The ideal candidate will have a degree in Mechanical Engineering and relevant project engineering experience. The position offers competitive benefits including 33 days of holiday and a bonus.

ARO group is seeking an IT Systems Engineer in Aberdeen. This hybrid role focuses on supporting multiple clients by maintaining stable and secure IT systems. Responsibilities include managing Active Directory, troubleshooting cloud environments, and enhancing service delivery. The ideal candidate will have proven experience in a multi-client environment and expertise in Windows Server, Microsoft 365, and Azure. Benefits include medical insurance, a pension scheme, technical training, and more.

Cyber Fraud Centre is seeking a knowledgeable networking professional to work on complex OT Network Integration projects in Aberdeen. Candidates will apply in-depth networking knowledge, collaborate with clients, and influence decisions within a diverse and inclusive environment. This opportunity includes a competitive salary and a fantastic benefits package, providing flexible working and personalized career development tailored to individual goals.

Job Title: IT Systems Engineer Location: Aberdeen (Hybrid - 3 days in the office) Salary: £28,000 - £30,000 Contract type: Permanent About the role We're looking for a Systems Engineer with 1st / 2nd line experience to join our team. This is a hands on technical role supporting multiple clients. You will focus on the day to day support, maintenance, and improvement of client IT systems, ensuring infrastructure remains stable, secure, and performing in line with service level agreements (SLAs). You'll be working across on premises and cloud environments, supporting escalated issues from the service desk, assisting with infrastructure changes and projects, and helping to keep client systems running smoothly. This role offers exposure to a broad range of technologies, with support from senior engineers where needed. What you'll do Administer and support client servers, networks, and storage solutions across diverse environments. Manage Active Directory, Group Policy, DNS, DHCP, and related infrastructure services. Monitor system health and proactively respond to performance, capacity, and availability issues. Oversee and test backup, disaster recovery, and business continuity solutions. Deploy, manage, and support Microsoft 365, Azure, and other cloud services. Monitor, investigate, and respond to security threats, vulnerabilities, and breaches. Provide technical support for service desk issues. Troubleshoot incidents across networking, servers, applications, and security layers. Maintain SLA compliance and deliver high quality customer service. Identify opportunities to improve efficiency, automation, and service delivery. Stay current with emerging technologies and share knowledge within the team. Support a culture of quality, innovation, and customer focus. What we are looking for? Essential Proven experience as a Systems Engineer or similar role within an MSP or multi client environment. Knowledge of Windows Server environments (2016/2019/2022) and Active Directory, including Group Policy, DNS, DHCP, and file/print services. Experience supporting and troubleshooting Microsoft 365 and Azure environments, including Exchange Online, Intune, and SharePoint. An understanding of networking fundamentals, including VLANs, routing, firewalls, and VPNs. Hands on experience with backup, disaster recovery, and business continuity solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools such as Datto RMM, N-able, or ConnectWise. Experience supporting infrastructure projects such as migrations, upgrades, and deployments. Excellent communication skills with the ability to interact professionally with clients at all levels. Strong organisational skills with the ability to prioritise workload, meet deadlines, and work under pressure. High attention to detail with strong documentation skills. A proactive team player with a willingness to learn and share knowledge. Full UK driving license (onsite client visits are required). Desirable: Knowledge of firewalls and network security appliances (e.g., Sophos, Fortinet, Cisco, WatchGuard, SonicWall). Experience with Azure Virtual Desktop (AVD), Entra ID (Azure AD), or hybrid environments. Proficiency in virtualisation technologies such as VMware or Hyper V. Familiarity with cloud cost management or optimisation tools. Exposure to automation frameworks or infrastructure as code tools (e.g., Terraform, Ansible). Experience supporting macOS or mobile device management (MDM) platforms. Understanding of cybersecurity frameworks and standards (e.g., Cyber Essentials, ISO 27001, NIST). Certifications (Desirable but Not Essential) Microsoft: Azure Administrator Associate (AZ 104) or Microsoft 365 Certified: Modern Desktop Administrator. CompTIA: Network+, Security+, or Server+. VMware Certified Professional (VCP) or Veeam Certified Engineer (VMCE). Vendor certifications (e.g., Fortinet, Sophos, Cisco). ITIL Foundation certification or experience working in ITIL aligned environments. Benefits We offer a wide range of benefits and incentives to our employees including: Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us Health Club and Wellbeing Scheme ARO Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E learning Hybrid working

ARO group is seeking an IT Technical Lead in Aberdeen. This hybrid position demands a seasoned leader with expertise in Windows Server, Microsoft 365, and network infrastructure. Responsibilities include mentoring a team, designing IT solutions, and managing critical incidents. The ideal candidate will have strong problem-solving abilities and excellent communication skills. Benefits include a pension scheme, health insurance, training opportunities, and 25 days holiday plus bank holidays.

Serica Energy Plc. is looking for an OMS Manager to lead the integration and development of their Operating Management System across various assets. This role involves defining the OMS strategy, establishing governance, and influencing stakeholders at all levels. The ideal candidate will have a degree in a relevant discipline, significant experience in Operating Management Systems, and exceptional communication skills. The position offers hybrid working and competitive benefits including a pension, private medical insurance, and flexible working options.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. Combining a high level of technical expertise with hands on delivery and regular client interaction, this role offers the opportunity to work on complex OT Network Integration projects. This role also offers the opportunity for global travel, with the chance to work on projects in international locations such as Dubai, providing valuable exposure to diverse client environments and large scale delivery programmes. Key Responsibilities: Apply in-depth networking knowledge across TCP/IP, Modbus, VLANs, routing and switching. Produce high quality technical documentation and diagrams, including design specifications, test plans and commissioning documentation. Install, configure and support a variety of hardware, including PCs, laptops, servers, and industrial or enterprise network switches. Work across Windows environments, particularly Server 2022 and Windows 10, with working knowledge of Linux systems and system hardening aligned to industry standards. Act as an on site point of contact within a small delivery team, supporting troubleshooting and vendor integration activities. Work closely with clients, influencing decisions, guiding solutions and maintaining positive working relationships. Collaborate with design authorities and wider project teams while working within defined technical and delivery constraints. Strong understanding of network protocols (TCP/IP, VLANs, routing, switching). Experience with firewall and switch configuration, including industrial products. Ability to produce accurate documentation and diagrams. Knowledge of OT/ICS environments and industrial networking. Certification in networking (e.g. CCNA, CCNP). Experience with network design for critical infrastructure projects. Experience of network device hardening in accordance with industry best practices and standards. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

How you can make your mark Make your mark as Project Engineer for Boskalis Subsea Services located in Aberdeen. The Project Engineer will work as part of a project team on operational and developmental subsea construction or Inspection, Repair and Maintenance project activities. Whilst appointed to a project, the Project Engineer shall be accountable for onshore preparations relating to a certain portion of the workscope, if not several parts. The Project Engineer is also required to travel to onshore and/or offshore worksites to ensure workscopes are delivered according to approved construction procedures and business processes. Whilst appointed to Tenders, the Project Engineer shall undertake the development of an optimised installation methodology to support a proposal, ensuring all technical requirements are adequately addressed. Additionally the Project Engineer will provide ongoing support to Operations Department, specifically in Operations Support. Your responsibilities as Project Engineer: Ensuring that project engineering activities adhere to the Business Management System processes and procedures. Ensuring that all engineering is executed safely and efficiently, is of a high quality and in compliance with relevant industry codes and standards. Ensuring Project, Engineering Support Services, Survey, Inspection, Sub Contractor and Vessel interfaces are managed effectively. Responsible for progress reporting on small projects and/or less complex technical tenders (or parts of complex projects) to internal and external customers. Timely identification of deviations in time, engineering resource demand, quality or cost, compared to engineering planning, requirements and budget. Assisting and advising on the execution of tenders and projects, in some cases on location. Provide logistical support. Responsible for identification of lessons learned and ensuring implementation of follow-up actions related to lessons learned. . Support and assist operations who are responsible for standardizing the base offering of the vessels for projects, through ROV, Survey, Deck Equipment, Improvement projects and Standard Operating Procedures We offer You can make your mark asProject Engineerif you have: University or Higher Professional Education: related to the engineering disciplines A minimum of 2 years relevant work experience Subsea industry experience Good command of English (written and spoken) What you can expect A dynamic environment: A job that allows you to collaborate with a talented team of experts from different backgrounds and contribute to making a significant impact. Rewarding conditions: Besides a competitive salary, you will receive a holiday entitlement of 34 days, a contributory pension scheme, private medical insurance and death in service benefit. There is also a range of flexible benefits you can take advantage of including the opportunity to buy additional holidays each year. Career development: We offer you plenty of opportunities to bring out the best in yourself for example through (online) courses at our Boskalis academy. Extra information Your team:You will work closely with your colleagues in the Engineering & Operations department and various departments throughout the business. Where you will work:Your location will be our office in Aberdeen. Full/part- time job:The position of Project Engineeris full time, 35 hours per week. Next steps:Apply easily by completing the online application form. Interviews are held online or in the office. Once it's clear we're a good match, we'll make you an offer - and look forward to welcoming you to the company. About Boskalis Working at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (new) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects. In your job you will work for the offshore energy division. Boskalis has one of the largest global fleets of specialized offshore vessels, allowing us to carry out a broad range of offshore activities. We provide innovative and sustainable all-round solutions to tackle major worldwide maritime challenges. Our Offshore Energy division supports sustainable energy solutions such as wind energy as well as traditional fossil facilities. We're involved in the entire journey from developing and transporting to maintaining and decommissioning these facilities. Interested? We are more than happy to answer your questions about the position of Project Engineer. Please contact Matthew Hurrel, Recruiter.

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world class team of innovators in a global, collaborative & multi cultural environment, where you will be challenged, supported, and inspired to be extraordinary. GENERAL SUMMARY As Project Engineer you will assume full accountability for the simultaneous delivery of multiple service repair projects, liaising with customers, vendors, and engineering teams daily. It is expected that your key drivers and focus will be on client satisfaction and the performance of key stakeholders. Principal Duties and Responsibilities Delivering the overall pump contract project to time, cost and quality, ensuring a positive customer experience from conception to delivery. Prepares technical tenders for equipment, parts, and service for pumps as either budget prices or detailed, accurate quotes as a result of the strip aftermarket report. Converts Use/Replace/Rework identification on Strip Reports to procurement costings/recommendations. Able to specify processes for identified rework parts from the Strip Report across a range of mechanical and electrical rotating equipment. Proficient in reading engineering drawings and specifications. Applies appropriate quality plan as per customer / internal requirements to the accurate quote. Creates workshop instructions based on OEM instructions on maintenance methods, techniques or approaches for the workshop team. Developing and managing effective relationships with the Customer, Strategic Suppliers and key Delivery areas to successfully deliver the Project work in progress meeting all KPI's, key milestones and targets. Ensuring all major sub-contracts are negotiated to secure the best position for the business (delivery, time, cost) and that orders are placed in a timely manner. Managing the Risk & Change processes ensuring internal & external stakeholders assume ownership where necessary. Overseeing warranty and site support post-delivery activities. Ensuring the Project is closed out effectively, finalizing all commercial aspects, client requirements, doc pack, facilitating a lessons learned session, collating and circulating feedback where required. Assuming responsibility for the overall Health and Safety of the project. Ensuring compliance of HSE requirements for the contract and products to customer; Being a role model for HSE leadership demonstrating positive behaviours at all times, having a questioning attitude. Supporting Continuous Improvement activities across the site through demonstrating and demanding process excellence and execution throughout the pump lifecycle, identifying and implementing improvement initiatives where required. Any other applicable tasks that are relevant to the efficient running of the service centre. Knowledge, Skills and Abilities You have previous experience within a project engineering role in a rotating equipment service or manufacturing environment. Technical report writing skills. You're driven, with a "can do" attitude. You have excellent communication skills and can demonstrate great relationships - inside and outside of the organisation. Have sound knowledge of variety of repair methods & principles related to pumps, or similar rotating equipment. Proficient on reading engineering drawings and specifications. You are Culturally aware; understanding and recognizing that we all work in different ways. You are prepared to constructively challenge performance and critically assess all aspects of the business, providing suggestions for continuous improvement. Ability to communicate effectively in both spoken and written English. Education and Experience HNC, degree or equivalent in Mechanical Engineering or related field. Intimate knowledge of pumps and/or rotating equipment overhaul & repair processes. Project Engineering qualification is desirable. Experience handling multiple service repair projects of varying complexity. Time served mechanical apprenticeship is advantageous. You must have valid right to work in the UK to apply for this role. BENEFITS Opportunities to develop Bonus 33 days holiday (inclusive of bank holidays) Holiday buy and sell Pension Life Cover Employee Assistance Program PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work) Required occasionally to stoop, kneel, crouch and crawl Required daily to use hands and fingers and arms to reach (to operate a computer and telephone) Required occasionally to lift and/or move objects that are light to moderate Required occasionally to travel (usually by air or road so may be required to sit for extended periods) WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.) Ability to work in an open planned office / individual office Ability to sit at a computer terminal for extended periods Ability to sit in a car or on a plane for extended periods DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. CELEROS FLOW TECHNOLOGY VALUES INTEGRITY We work safely and respect our employees, business partners & environment. We always lead by example. SPEED In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency. ACCOUNTABILITY We stand behind our actions and deliver on our promises. PARTNERSHIP We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes. EXCELLENCE We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction. QUALITY Quality encompasses all aspects of Celeros' business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions. CELEROS Flow Technology is an equal opportunity employer.

Job Title: IT Technical Lead (3rd line) Location: Aberdeen (Hybrid) Salary: Up to £50,000 Contract type: Permanent About the role We're looking for an experienced and technically strong Technical Lead to join our team and act as the senior point of expertise. This is a hands on role suited to someone who enjoys solving technical challenges, leading from the front, and supporting engineering teams through high level escalations and critical incidents. As Technical Lead, you will take ownership of complex technical issues, provide guidance and direction to engineers, and help drive the successful delivery of infrastructure, networking, cloud, and IT operations services across multiple clients and industries. You'll play a key role in technical decision making, escalation management, service improvement, and ensuring solutions are delivered to a high standard and within agreed SLAs. This role is ideal for someone with strong 3rd line experience, great troubleshooting capability, and the ability to lead through knowledge, collaboration, and hands on problem solving in a fast paced, client focused environment. Please note that this is a Hybrid role with onsite requirement in Aberdeen 3 days a week. You must be able to commute to the office and have your own transport. What you'll do Lead and mentor a team of system administrators, network engineers, and support technicians, providing technical guidance and support across day to day operations and escalations. Design, implement, and support IT infrastructure solutions for multiple clients across on premises, cloud, and hybrid environments. Act as the primary technical escalation point for high priority or complex incidents, changes, and project work. Work directly with clients to understand business requirements and translate them into effective, scalable technical solutions. Support the onboarding and offboarding of MSP clients, ensuring smooth transitions and minimal disruption to services. Ensure consistent delivery of IT services in line with agreed SLAs, operational standards, and best practices. Collaborate with account managers and service coordinators to plan, prioritise, and deliver technical work effectively. Drive continuous improvement across systems, processes, documentation, and support procedures. Stay up to date with emerging technologies and provide recommendations to enhance services, systems, and overall client experience. What we are looking for? Essential Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft Exchange / Microsoft 365. Experience with virtualisation, including VMware and Hyper V, along with backup and disaster recovery solutions. Solid understanding of network infrastructure, including firewalls, routers, switches, VLANs, and VPN technologies. Proficiency with cloud platforms, particularly Microsoft 365 and Microsoft Azure. Experience with remote monitoring and management (RMM) tools and working within managed service environments. Familiarity with cybersecurity best practices, patch management, endpoint protection, and system hardening. Proven experience leading, mentoring, or supporting technical teams within a collaborative environment. Excellent communication skills, both written and verbal, with the ability to engage confidently in client facing situations. Strong organisational and multitasking abilities, capable of managing multiple clients, priorities, and projects simultaneously. A proactive problem solver who remains calm and effective under pressure. Customer focused mindset with a commitment to delivering high levels of service and technical support. Desirable Scripting and automation experience, particularly with PowerShell, would be advantageous. Comfortable working within ticketing systems and PSA platforms such as ConnectWise and Autotask. Benefits Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us Health Club and Wellbeing Scheme ARO Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E-learning Hybrid working If even 80% of this matches your experience and attributes, we would be delighted to hear from you.

Sword Group is seeking an experienced Project Manager with expertise in Business Continuity to support a critical program in Aberdeen. The ideal candidate will have a proven track record in managing BCP projects, strong IT systems knowledge, and the ability to engage stakeholders effectively. Competitive salary and an attractive benefits package are offered, including personalized career development and flexible working arrangements.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We're partnering with a leading oil & gas operator in Aberdeen to recruit an experienced Project Manager with Business Continuity (BCP) expertise to support a critical programme of work. This role will focus on refreshing Business Continuity Plans (BCP) for key IT systems, ensuring the organisation can continue to operate safely and effectively in the event of system disruptions. Working closely with the HSE team and IT stakeholders, you'll play a key role in safeguarding operational resilience across the business. Develop and manage detailed project schedule and work plans. Assemble, plan and lead teams to deliver the project objectives. Facilitate business impact analysis sessions with each business function. Identify key processes, confirm the critical processes and the IT service that support them. Create and Maintain project documentation to track actions, risks and issues. Track project progress and costs, and proactively manage any changes via a controlled Change management process. Conduct regular reviews during project, providing feedback and reports to key stakeholders / senior management. Proven experience as a Project Manager delivering Business Continuity (BCP) or resilience-focused projects Strong understanding of IT systems and infrastructure in an enterprise environment Experience working with or alongside HSE / operational risk teams Background within oil & gas, energy, or highly regulated industries Ability to engage stakeholders at all levels and drive delivery across cross-functional teams Strong planning, risk management, and governance skills Experience facilitating BCP testing and crisis simulation exercises is highly desirable Key Skills Project delivery (Agile / Waterfall / Hybrid) Business Continuity Planning (BCP) IT systems and operational resilience Stakeholder management Risk & compliance awareness At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Sword Group is seeking a technically strong individual to support OT Infrastructure and Cyber Security projects in Aberdeen. This hands-on role involves installing and configuring PCs and servers, providing on-site leadership, and liaising with clients. A strong understanding of Windows and Linux operating systems, combined with network protocol knowledge, is essential. The position offers opportunities for global travel and a comprehensive benefits package, including career development and flexible working arrangements.

Sword Group in Aberdeen City seeks a technically strong individual to support OT Infrastructure and Cyber Security projects. The role involves installing and configuring critical infrastructure, providing on-site technical leadership, and working closely with clients. Qualifications include strong knowledge of Windows and Linux operating systems, experience with device hardening, and ability to produce accurate documentation. Flexible working arrangements and a comprehensive benefits package are offered to support professional development and work-life balance.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This is a hands-on role for a technically strong individual who can support the delivery of OT Infrastructure and Cyber Security projects in complex industrial environments. You will work closely with clients and project teams to install, configure and support critical infrastructure, contribute to secure network integration, and provide on-site technical leadership within a fast-paced delivery setting. This role also offers the opportunity for global travel, with the chance to work on projects in international locations such as Dubai, providing valuable exposure to diverse client environments and large-scale delivery programmes. Key Responsibilities: Install, configure and support PCs, laptops, servers, and enterprise/industrial switch hardware. Support OT and ICs environments, including vendor network integration and on-site troubleshooting. Produce accurate technical documentation and diagrams, including functional and detailed designs, equipment configurations, test plans, procedures, integration documents, and commissioning documentation. Work as the point of contact for your workstream on site, supporting delivery within a small dedicated technical team. Collaborate with senior client stakeholders, helping shape appropriate technical solutions while maintaining strong working relationships. Liaise with design authority to resolve issues and implement solutions within agreed design constraints. Deliver effectively within structured project environments and demanding timeframes across engineering, construction, network integration and cyber security projects. Strong understanding of Windows operating systems, Server 2022 and Windows 10. Understanding of Linux operating systems. Experience of Windows and Linux device hardening in accordance with industry best practices and standards. Experience installing, configuring and supporting PC, laptop, server and enterprise / industrial switch hardware. Understanding of enterprise / industrial network protocols (TCP/IP, modbus, VLANs, routing, switching). Ability to produce accurate documentation and diagrams (functional and detailed designs, equipment configuration, test plans and procedures, integration documents, commissioning). Experience of working within a delivery team within a structured delivery environment at fast pace. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience of working with senior clients, able to influence and steer to an appropriate solution. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Halliburton Energy Services is seeking an experienced engineer for a role in Aberdeen City, Scotland. The position involves providing job design and analysis within the Pipeline and Process Services sector. Candidates should have an undergraduate degree in Engineering and at least 2 years of experience in Operations and Business Development. The job emphasizes independent work, communication with clients, and technical competence. Halliburton offers competitive compensation and values diversity in the workplace.

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides job design and post job analysis to clients. Assignments are generally well defined with clear and specified objectives. Has developed technical competence in the Product Service Line (PSL). Performs assignments requiring knowledge and application of basic engineering principles. Work independently and provide work direction to others at site. Functions as a communications link between customer and the Solutions Team. Consults with PSLs regarding equipment needs and specifications. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Qualifications Completion of an undergraduate degree in an Engineering field required and 2 years of experience in Pipeline and Process Services which includes experience in Operations and Business Development. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Requisition Number:207924 Experience Level:Experienced Hire Job Family:Engineering/Science/Technology Product Service Line:Pipeline and Process Services Full Time / Part Time:Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience. Job Segment: Business Development, Sales

Sword Group is looking for an experienced Programme Manager (Applications) in Aberdeen City to lead strategic change within an IS Products portfolio. The role requires proven experience in delivering application-focused projects, managing multiple initiatives, and strong leadership skills. Candidates should possess relevant project management qualifications such as PMI/PMP or PRINCE2. Benefits include competitive salary, personalized career development, flexible working arrangements, and a fantastic benefits package, fostering a diverse and inclusive workplace.

Job Title: IT Systems Engineer Location: Aberdeen (Hybrid - 3 days in the office) Salary: £28,000 - £30,000 Contract type: Permanent About the role We're looking for a Systems Engineer with 1st / 2nd line experience to join our team. This is a hands on technical role supporting multiple clients. You will focus on the day to day support, maintenance, and improvement of client IT systems, ensuring infrastructure remains stable, secure, and performing in line with service level agreements (SLAs). You'll be working across on premises and cloud environments, supporting escalated issues from the service desk, assisting with infrastructure changes and projects, and helping to keep client systems running smoothly. This role offers exposure to a broad range of technologies, with support from senior engineers where needed. What you'll do Administer and support client servers, networks, and storage solutions across diverse environments. Manage Active Directory, Group Policy, DNS, DHCP, and related infrastructure services. Monitor system health and proactively respond to performance, capacity, and availability issues. Oversee and test backup, disaster recovery, and business continuity solutions. Deploy, manage, and support Microsoft 365, Azure, and other cloud services. Monitor, investigate, and respond to security threats, vulnerabilities, and breaches. Provide technical support for service desk issues. Troubleshoot incidents across networking, servers, applications, and security layers. Maintain SLA compliance and deliver high quality customer service. Identify opportunities to improve efficiency, automation, and service delivery. Stay current with emerging technologies and share knowledge within the team. Support a culture of quality, innovation, and customer focus. What we are looking for? Essential Proven experience as a Systems Engineer or similar role within an MSP or multi client environment. Knowledge of Windows Server environments (2016/2019/2022) and Active Directory, including Group Policy, DNS, DHCP, and file/print services. Experience supporting and troubleshooting Microsoft 365 and Azure environments, including Exchange Online, Intune, and SharePoint. An understanding of networking fundamentals, including VLANs, routing, firewalls, and VPNs. Hands on experience with backup, disaster recovery, and business continuity solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools such as Datto RMM, N-able, or ConnectWise. Experience supporting infrastructure projects such as migrations, upgrades, and deployments. Excellent communication skills with the ability to interact professionally with clients at all levels. Strong organisational skills with the ability to prioritise workload, meet deadlines, and work under pressure. High attention to detail with strong documentation skills. A proactive team player with a willingness to learn and share knowledge. Full UK driving license (onsite client visits are required). Desirable: Knowledge of firewalls and network security appliances (e.g., Sophos, Fortinet, Cisco, WatchGuard, SonicWall). Experience with Azure Virtual Desktop (AVD), Entra ID (Azure AD), or hybrid environments. Proficiency in virtualisation technologies such as VMware or Hyper V. Familiarity with cloud cost management or optimisation tools. Exposure to automation frameworks or infrastructure as code tools (e.g., Terraform, Ansible). Experience supporting macOS or mobile device management (MDM) platforms. Understanding of cybersecurity frameworks and standards (e.g., Cyber Essentials, ISO 27001, NIST). Certifications (Desirable but Not Essential) Microsoft: Azure Administrator Associate (AZ 104) or Microsoft 365 Certified: Modern Desktop Administrator. CompTIA: Network+, Security+, or Server+. VMware Certified Professional (VCP) or Veeam Certified Engineer (VMCE). Vendor certifications (e.g., Fortinet, Sophos, Cisco). ITIL Foundation certification or experience working in ITIL aligned environments. Benefits We offer a wide range of benefits and incentives to our employees including: Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us Health Club and Wellbeing Scheme ARO Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E learning Hybrid working

A growing technology company in the energy sector is seeking IT Engineers to join their Aberdeen office. The role involves managing incidents and providing technical support to clients via various channels. Candidates should have ITIL certification, experience with ITSM tools, and a solid understanding of networking. There are opportunities for professional growth and support for work-life balance. The salary band is £30,000 - £37,000 with additional benefits.

Job Title: IT Technical Lead (3rd line) Location: Aberdeen (Hybrid) Salary: Up to £50,000 Contract type: Permanent About the role We're looking for an experienced and technically strong Technical Lead to join our team and act as the senior point of expertise. This is a hands on role suited to someone who enjoys solving technical challenges, leading from the front, and supporting engineering teams through high level escalations and critical incidents. As Technical Lead, you will take ownership of complex technical issues, provide guidance and direction to engineers, and help drive the successful delivery of infrastructure, networking, cloud, and IT operations services across multiple clients and industries. You'll play a key role in technical decision making, escalation management, service improvement, and ensuring solutions are delivered to a high standard and within agreed SLAs. This role is ideal for someone with strong 3rd line experience, great troubleshooting capability, and the ability to lead through knowledge, collaboration, and hands on problem solving in a fast paced, client focused environment. Please note that this is a Hybrid role with onsite requirement in Aberdeen 3 days a week. You must be able to commute to the office and have your own transport. What you'll do Lead and mentor a team of system administrators, network engineers, and support technicians, providing technical guidance and support across day to day operations and escalations. Design, implement, and support IT infrastructure solutions for multiple clients across on premises, cloud, and hybrid environments. Act as the primary technical escalation point for high priority or complex incidents, changes, and project work. Work directly with clients to understand business requirements and translate them into effective, scalable technical solutions. Support the onboarding and offboarding of MSP clients, ensuring smooth transitions and minimal disruption to services. Ensure consistent delivery of IT services in line with agreed SLAs, operational standards, and best practices. Collaborate with account managers and service coordinators to plan, prioritise, and deliver technical work effectively. Drive continuous improvement across systems, processes, documentation, and support procedures. Stay up to date with emerging technologies and provide recommendations to enhance services, systems, and overall client experience. What we are looking for? Essential Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft Exchange / Microsoft 365. Experience with virtualisation, including VMware and Hyper V, along with backup and disaster recovery solutions. Solid understanding of network infrastructure, including firewalls, routers, switches, VLANs, and VPN technologies. Proficiency with cloud platforms, particularly Microsoft 365 and Microsoft Azure. Experience with remote monitoring and management (RMM) tools and working within managed service environments. Familiarity with cybersecurity best practices, patch management, endpoint protection, and system hardening. Proven experience leading, mentoring, or supporting technical teams within a collaborative environment. Excellent communication skills, both written and verbal, with the ability to engage confidently in client facing situations. Strong organisational and multitasking abilities, capable of managing multiple clients, priorities, and projects simultaneously. A proactive problem solver who remains calm and effective under pressure. Customer focused mindset with a commitment to delivering high levels of service and technical support. Desirable Scripting and automation experience, particularly with PowerShell, would be advantageous. Comfortable working within ticketing systems and PSA platforms such as ConnectWise and Autotask. Benefits Company Pension Scheme and matching contributions Company Perks portal Private Medical insurance Life assurance 25 days holiday plus bank holidays plus holiday trading Your Birthday off, on us Health Club and Wellbeing Scheme ARO Shares after 12 months employment Employee Assistance Programme Technical Training Academy and E-learning Hybrid working If even 80% of this matches your experience and attributes, we would be delighted to hear from you.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. Combining a high level of technical expertise with hands on delivery and regular client interaction, this role offers the opportunity to work on complex OT Network Integration projects. Key Responsibilities Apply in-depth networking knowledge across TCP/IP, Modbus, VLANs, routing and switching. Produce high-quality technical documentation and diagrams, including design specifications, test plans and commissioning documentation. Install, configure and support a variety of hardware, including PCs, laptops, servers, and industrial or enterprise network switches. Work across Windows environments, particularly Server 2022 and Windows 10, with working knowledge of Linux systems and system hardening aligned to industry standards. Act as an on-site point of contact within a small delivery team, supporting troubleshooting and vendor integration activities. Work closely with clients, influencing decisions, guiding solutions and maintaining positive working relationships. Collaborate with design authorities and wider project teams while working within defined technical and delivery constraints. Qualifications Strong understanding of network protocols (TCP/IP, VLANs, routing, switching). Experience with firewall and switch configuration, including industrial products. Ability to produce accurate documentation and diagrams. Knowledge of OT/ICS environments and industrial networking. Certification in networking (e.g. CCNA, CCNP) Experience with network design for critical infrastructure projects. Experience of network device hardening in accordance with industry best practices and standards. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. Benefits Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Sword Group, located in Aberdeen City, is seeking a Network Engineer for OT Network Integration projects. The role involves applying in-depth networking knowledge, producing high-quality technical documentation, and working across various environments support. The ideal candidate will have a strong knowledge of network protocols and relevant qualifications such as CCNA or CCNP. The company offers personalized career development, flexible working arrangements, and a fantastic benefits package that includes enhanced family-friendly benefits and private health access.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. Combining a high level of technical expertise with hands on delivery and regular client interaction, this role offers the opportunity to work on complex OT Network Integration projects. Key Responsibilities Apply in-depth networking knowledge across TCP/IP, Modbus, VLANs, routing and switching. Produce high-quality technical documentation and diagrams, including design specifications, test plans and commissioning documentation. Install, configure and support a variety of hardware, including PCs, laptops, servers, and industrial or enterprise network switches. Work across Windows environments, particularly Server 2022 and Windows 10, with working knowledge of Linux systems and system hardening aligned to industry standards. Act as an on-site point of contact within a small delivery team, supporting troubleshooting and vendor integration activities. Work closely with clients, influencing decisions, guiding solutions and maintaining positive working relationships. Collaborate with design authorities and wider project teams while working within defined technical and delivery constraints. Qualifications Strong understanding of network protocols (TCP/IP, VLANs, routing, switching). Experience with firewall and switch configuration, including industrial products. Ability to produce accurate documentation and diagrams. Knowledge of OT/ICS environments and industrial networking. Certification in networking (e.g. CCNA, CCNP) Experience with network design for critical infrastructure projects. Experience of network device hardening in accordance with industry best practices and standards. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. Benefits Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Cyber Fraud Centre is seeking a skilled networking professional to handle complex OT Network Integration projects. The ideal candidate will have experience with network protocols, firewall configurations, and documentation. The role involves installation and support of hardware within dedicated teams and includes personalized career development, flexible working arrangements, and a comprehensive benefits package. Join us in Aberdeen City and contribute to fostering a diverse and inclusive workplace.

ARO is looking for an IT Systems Engineer to join their team in Aberdeen with a hybrid working model of 3 days in the office. The role involves maintaining client IT systems, supporting both on-premises and cloud environments. Candidates should have experience in Windows Server, Active Directory, and Microsoft 365. The position offers a salary range of £28,000 - £30,000 along with various benefits including private medical insurance, company pension scheme, and technical training opportunities.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The role will involve working collaboratively with stakeholders to gather requirements, analyse data and deliver insightful solutions to enhance decision making processes and support smooth project delivery. Location - Scotland About the role Perform requirements analysis and gathering and executing / handing over them into delivery Support Project / Product managers with delivery workstreams on requirements, capacity estimates and cost Ability to analyse complex issues and transform into manageable deliverables including solution and services Engage with business stakeholders and SMEs to capture and agree reporting and analytics requirements and provide guidance to the team Collaborating with cross-functional teams to define business intelligence needs and objectives Analysing data and generating meaningful reports and support strategic decisions Utilising BI tools to visualize data and present findings to stakeholders Identifying opportunities for process improvements through data analysis Ensure consistent use of standard business terminology and data sources Requirements Experience as a Business Analyst with demonstrable experience delivering solutions around Business Intelligence and supporting project managers with delivery of work streams Experience in driving data quality, standardising complex asset data Strong analytical skills with the ability to interpret complex data sets Strong analytical, conceptual and problem-solving abilities Excellent written and verbal communication skills Ability to translate business requirements in to use cases (with descriptions, acceptance criteria, functional and on functional requirements) Excellent communication skills with the ability to present data driven insights to non technical audiences An ability to present visualisations / reports in a business context to business stakeholders. Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package : Personalised Career Development : We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package : This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Sword Group, based in Aberdeen City, seeks a skilled networking professional to work on complex OT Network Integration projects. This role offers the chance for global travel to international projects, providing exposure to diverse client environments. The ideal candidate should have strong knowledge of network protocols like TCP/IP, be certified in networking (e.g., CCNA, CCNP), and demonstrate experience in troubleshooting and vendor integration within engineering or cybersecurity projects. A competitive salary and comprehensive benefits package are included.

Location: Onshore Aberdeen, opportunity for hybrid working Join us as OMS Manager and play a pivotal role in shaping and embedding Serica's Operating Management System (OMS) across the business. This is a unique opportunity to lead the integration and evolution of our OMS as we bring together systems and processes from newly acquired assets including Prax Upstream, the Greater Laggan Area (including Shetland Gas Plant), and the Greater Markham Area. You'll act as the central champion for the OMS - setting its strategic direction, ensuring governance and consistency, and driving continuous improvement across the organisation. With a strong focus on integration, efficiency and alignment, your work will ensure the OMS supports safe, effective and consistent operations across all Serica assets. Communication and collaboration are key to success in this role. You'll work closely with stakeholders across all functions, influencing at every level to embed best practice and ensure alignment between management, operational and enabling processes. Through continuous improvement, you'll ensure the OMS evolves with the needs of the business - designing, implementing and refining a single, unified system that underpins operational excellence now and into the future. This role offers the opportunity to lead a critical business capability, influence strategic decisions, and drive meaningful change across a growing organisation. What we are looking for in potential candidates We're seeking an experienced OMS professional with a strategic mindset and strong ability to lead integration and drive organisational alignment. Leadership & Responsibilities Lead the integration and ongoing development of the OMS across all assets Define and implement OMS strategy aligned to business objectives Establish clear governance, standards and consistent processes Drive continuous improvement and ensure effective system adoption Build strong relationships across the organisation, influencing stakeholders at all levels Manage third party partners supporting the OMS Experience & Qualifications Degree qualified in a relevant discipline (or equivalent experience) Proven experience in developing and implementing Operating Management Systems Strong project/change management capability Broad understanding of business processes, systems and governance frameworks Excellent communication and stakeholder engagement skills Ability to influence decision making and lead through change Your future at Serica Energy Our Culture Serica offers the opportunity to be part of a busy, vibrant working environment with a strong culture rooted in mutual respect and trust. We are passionate about building an inclusive culture that attracts and encourages diversity. We want our employees to feel that they can bring their true self to work, as we recognise the potential that this unlocks and the value that it brings. We have created an environment that puts people at the heart of everything we do, based on a shared set of values. This means not just doing the essentials of looking after everyone's health, safety and wellbeing but their development, their sense of belonging and their success. Only by making our values a real part of everyday life at Serica can we achieve our goals and grow as individuals and together. In real terms this means being truly supportive of the things that matter to our people. What can a career at Serica Energy offer you? We offer the opportunity to be supported with further training if required and access to competitive benefits such as: Company Pension Private Medical & Dental Insurance Health Cash Plan Share Save and Share Incentive Plan Life Assurance Group Income Protection Personal Accident Insurance and Business Travel. Employee Assistance Programme Cycle to Work Electric Vehicle Scheme We also offer the opportunity to work flexibly. Serica's Equal Opportunity statement We are proud to be an Equal Opportunities employer and conduct our recruitment and selection process in a fair and consistent manner that does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, sex or sexual orientation, religion or belief. Serica will make reasonable adjustments in line with the Equality Act 2010.

ARO is seeking an experienced IT Technical Lead in Aberdeen. This hybrid role requires a strong technical leader adept at solving complex issues and guiding teams. The Technical Lead will manage IT infrastructure solutions, lead system administrators and engineers, and ensure high-quality service delivery. Ideal candidates will have extensive experience with Microsoft services and networking, excellent communication skills, and a commitment to customer satisfaction. Benefits include a pension scheme, medical insurance, and technical training.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. Combining a high level of technical expertise with hands on delivery and regular client interaction, this role offers the opportunity to work on complex OT Network Integration projects. This role also offers the opportunity for global travel, with the chance to work on projects in international locations such as Dubai, providing valuable exposure to diverse client environments and large scale delivery programmes. Key Responsibilities: Apply in-depth networking knowledge across TCP/IP, Modbus, VLANs, routing and switching. Produce high quality technical documentation and diagrams, including design specifications, test plans and commissioning documentation. Install, configure and support a variety of hardware, including PCs, laptops, servers, and industrial or enterprise network switches. Work across Windows environments, particularly Server 2022 and Windows 10, with working knowledge of Linux systems and system hardening aligned to industry standards. Act as an on site point of contact within a small delivery team, supporting troubleshooting and vendor integration activities. Work closely with clients, influencing decisions, guiding solutions and maintaining positive working relationships. Collaborate with design authorities and wider project teams while working within defined technical and delivery constraints. Strong understanding of network protocols (TCP/IP, VLANs, routing, switching). Experience with firewall and switch configuration, including industrial products. Ability to produce accurate documentation and diagrams. Knowledge of OT/ICS environments and industrial networking. Certification in networking (e.g. CCNA, CCNP). Experience with network design for critical infrastructure projects. Experience of network device hardening in accordance with industry best practices and standards. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

IT Engineer Cegal is growing to become a global next gen technology company for the energy sector. We're experiencing solid growth in digitalisation projects and are looking for new colleagues for our Aberdeen office. We are seeking two IT Engineers to join our IT Operations team. As IT Engineers you will play a key role in ensuring the smooth delivery of technical support to our clients, both remotely and on site, as needed. Reporting to the Customer Support Manager, you will be responsible for investigating and resolving technical support cases while maintaining the highest standards of customer service. As our IT Engineer, you will: Manage incidents and requests to resolution while maintaining high levels of customer satisfaction. Provide support via phone, live chat, and technical escalations, using our ITSM tool in line with ITIL best practices and service level agreements. Proactively address potential service issues or outages to minimise customer impact. Collaborate with external service providers to resolve incidents efficiently. Contribute to the creation and updating of technical documentation for the Knowledge Base. Participate in ongoing projects and service improvement initiatives. Support Service Desk operations, including out of hours standby rota as part of a 24 hour service. Work both remotely and on site depending on business requirements. To thrive in this role, we believe you share our passion for technology and interest in learning, and that you probably have: ITIL Foundation level certification or strong working knowledge of ITIL frameworks. Experience with IT Service Management tools (e.g., ServiceNow) and Microsoft technologies. 1-4 years of experience in an IT service environment, with a focus on providing technical support to enterprise clients. Solid understanding of networking principles, including VPN configuration, DNS, and switching. Proven ability to deliver technical support via phone, written, and in person communication. Previous customer service experience is highly desirable. Valid driving licence required. Why us? Cegal is the place for people who want to have an impact. We build technology for the energy sector where performance matters, decisions have consequences, and smart solutions make a real difference. Benefits Career pathways - Advance your career with trainee programmes, mentorship and growth dialogue. Influence - Ideal company size - global impact, yet stand out and make a difference. Professional growth - Benefit from a training budget and dedicated time for learning and growth, while enjoying access to digital courses and our own certification centre. Technology - Test the latest technologies and implement them in real world scenarios. Work life balance - Enjoy a supportive and flexible work environment that enables you to thrive both professionally and personally. Social engagement - clubs, including football, game nights, wine tasting and company trips. Location Aberdeen Salary band £30 - Contact Contact the hiring manager Chris Rankin () or Talent Acquisition Specialist Joachim Croft Guslund ( ) Application process Apply on our careers page: This is a direct company recruitment. We will not accept applications via employment agencies. Candidates need a valid working visa for the UK; Cegal does not sponsor visas. Successful candidates may be asked to consent to a background check.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: This Desktop Support Analyst role will be working within our Desktop Services team, getting the opportunity to work with talented individuals who deliver Information Technology and Data Management solutions, leveraging the latest developments in systems and technology, whilst delivering a consistently first-class service to our customers. Key skills and experience relevant to this role: Providing remote and face to face support to customers in a professional, knowledgeable manner, Ensuring that incidents and support requests are responded to in a timely manner and all escalations are logged and assigned to the correct team, Working in conjunction with other IT teams and the business to ensure the successful resolution of any desktop related issues. To be considered for this opportunity you should be able to demonstrate: Experience in an SLA driven, ticketed Service Desk or 1st / 2nd Line role, Well-developed IT troubleshooting skills. Ideally, you'll have gained experience in a range of the following key skillsets, Knowledge of Microsoft Windows Operating Systems, End user compute M365, Software Application support, Active Directory and Exchange, Hardware installation, imaging and upgrades, printers and AV equipment, Networking and VOIP, Experience of building and maintaining excellent relationships with customers, ITIL Foundation V3 qualification or a willingness to undertake relevant training. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

A leading technology solutions provider in Aberdeen City is seeking a Desktop Support Analyst. This role involves providing remote and face-to-face support to customers, ensuring timely incident management, and working collaboratively with IT teams. Candidates should have experience in an SLA-driven environment, strong troubleshooting skills with Windows and M365, and the ability to build excellent customer relationships. We offer a competitive salary, flexible working arrangements, and a comprehensive benefits package.

Cyber Fraud Centre in Aberdeen City seeks a technically strong individual for a hands-on role in supporting OT Infrastructure and Cyber Security projects. Responsibilities include installing and configuring systems, producing technical documentation, and providing on-site leadership. Candidates must have strong understanding of Windows and Linux operating systems, experience with hardware support, and ability to work with senior clients. The role offers a fantastic benefits package, including flexible work arrangements.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This is a hands-on role for a technically strong individual who can support the delivery of OT Infrastructure and Cyber Security projects in complex industrial environments. You will work closely with clients and project teams to install, configure and support critical infrastructure, contribute to secure network integration, and provide on-site technical leadership within a fast-paced delivery setting. This role also offers the opportunity for global travel, with the chance to work on projects in international locations such as Dubai, providing valuable exposure to diverse client environments and large-scale delivery programmes. Key Responsibilities: Install, configure and support PCs, laptops, servers, and enterprise/industrial switch hardware. Support OT and ICs environments, including vendor network integration and on-site troubleshooting. Produce accurate technical documentation and diagrams, including functional and detailed designs, equipment configurations, test plans, procedures, integration documents, and commissioning documentation. Work as the point of contact for your workstream on site, supporting delivery within a small dedicated technical team. Collaborate with senior client stakeholders, helping shape appropriate technical solutions while maintaining strong working relationships. Liaise with design authority to resolve issues and implement solutions within agreed design constraints. Deliver effectively within structured project environments and demanding timeframes across engineering, construction, network integration and cyber security projects. Strong understanding of Windows operating systems, Server 2022 and Windows 10. Understanding of Linux operating systems. Experience of Windows and Linux device hardening in accordance with industry best practices and standards. Experience installing, configuring and supporting PC, laptop, server and enterprise / industrial switch hardware. Understanding of enterprise / industrial network protocols (TCP/IP, modbus, VLANs, routing, switching). Ability to produce accurate documentation and diagrams (functional and detailed designs, equipment configuration, test plans and procedures, integration documents, commissioning). Experience of working within a delivery team within a structured delivery environment at fast pace. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience of working with senior clients, able to influence and steer to an appropriate solution. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Cyber Fraud Centre in Aberdeen City is seeking a technically strong individual for a hands-on role in OT Infrastructure and Cyber Security projects. You will work closely with clients to install and support critical infrastructure while contributing to secure network integration. The position offers opportunities for global travel on projects in diverse settings. Candidates should have strong knowledge of Windows and Linux systems, and experience in technical documentation and client interactions.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This is a hands on role for a technically strong individual who can support the delivery of OT Infrastructure and Cyber Security projects in complex industrial environments. You will work closely with clients and project teams to install, configure and support critical infrastructure, contribute to secure network integration, and provide on site technical leadership within a fast paced delivery setting. Key Responsibilities Install, configure and support PCs, laptops, servers, and enterprise/industrial switch hardware. Support OT and IC systems, including vendor network integration and on site troubleshooting. Produce accurate technical documentation and diagrams, including functional and detailed designs, equipment configurations, test plans, procedures, integration documents, and commissioning documentation. Work as the point of contact for your workstream on site, supporting delivery within a small dedicated technical team. Collaborate with senior client stakeholders, helping shape appropriate technical solutions while maintaining strong working relationships. Liaise with design authority to resolve issues and implement solutions within agreed design constraints. Deliver effectively within structured project environments and demanding timeframes across engineering, construction, network integration and cyber security projects. Key Qualifications Strong understanding of Windows operating systems, Server 2022 and Windows 10. Understanding of Linux operating systems. Experience of Windows and Linux device hardening in accordance with industry best practices and standards. Experience installing, configuring and supporting PC, laptop, server and enterprise/industrial switch hardware. Understanding of enterprise/industrial network protocols (TCP/IP, Modbus, VLANs, routing, switching). Ability to produce accurate documentation and diagrams (functional and detailed designs, equipment configuration, test plans and procedures, integration documents, commissioning). Experience of working within a delivery team within a structured delivery environment at fast pace. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience of working with senior clients, able to influence and steer to an appropriate solution. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. This is a hands on role for a technically strong individual who can support the delivery of OT Infrastructure and Cyber Security projects in complex industrial environments. You will work closely with clients and project teams to install, configure and support critical infrastructure, contribute to secure network integration, and provide on site technical leadership within a fast paced delivery setting. Key Responsibilities Install, configure and support PCs, laptops, servers, and enterprise/industrial switch hardware. Support OT and IC systems, including vendor network integration and on site troubleshooting. Produce accurate technical documentation and diagrams, including functional and detailed designs, equipment configurations, test plans, procedures, integration documents, and commissioning documentation. Work as the point of contact for your workstream on site, supporting delivery within a small dedicated technical team. Collaborate with senior client stakeholders, helping shape appropriate technical solutions while maintaining strong working relationships. Liaise with design authority to resolve issues and implement solutions within agreed design constraints. Deliver effectively within structured project environments and demanding timeframes across engineering, construction, network integration and cyber security projects. Key Qualifications Strong understanding of Windows operating systems, Server 2022 and Windows 10. Understanding of Linux operating systems. Experience of Windows and Linux device hardening in accordance with industry best practices and standards. Experience installing, configuring and supporting PC, laptop, server and enterprise/industrial switch hardware. Understanding of enterprise/industrial network protocols (TCP/IP, Modbus, VLANs, routing, switching). Ability to produce accurate documentation and diagrams (functional and detailed designs, equipment configuration, test plans and procedures, integration documents, commissioning). Experience of working within a delivery team within a structured delivery environment at fast pace. Experience of being the Point of Contact for workstream, working on site, with small dedicated team (1 technical staff), supporting troubleshooting of vendor network integration. Experience of working with senior clients, able to influence and steer to an appropriate solution. Experience working within Engineering, Construction, Network Integration and Cyber Security Projects. Ability to liaise with design authority regarding issues, solutions within appropriate design restrictions. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As a Service Delivery Manager, you'll play a key role in shaping, leading, and continuously improving service delivery. You'll be responsible for ensuring services are delivered efficiently, consistently, and in line with agreed KPIs and SLAs, while supporting business growth and maintaining strong customer relationships. This role sits within an expanding team and offers the opportunity to influence service management practices, work across multiple contracts and geographies, and help mature service processes aligned to industry best practice. As a Service Delivery Manager, you will: Develop, implement, and continually improve Service Management processes aligned to the ITIL framework Manage services to ensure adherence to agreed SLAs, KPIs, and contractual commitments Support and oversee multi-contract service delivery across different geographies Lead, motivate, and develop staff and contractors to ensure effective and efficient delivery Maintain and strengthen customer relationships through proactive service engagement Produce monthly service reports, analytics, and performance insights Chair and contribute to service delivery and contract monitoring meetings Support service growth by embedding scalable, repeatable delivery processes Qualifications A recognised ITIL qualification, with practical experience applying ITIL principles in a live service environment Experience leading and coordinating teams across different locations, creating clarity, consistency, and engagement A background in service delivery or service management, with exposure to complex or multi-contract environments Comfortable overseeing service budgets and contributing to cost control and forecasting A clear, confident communicator who can build trust with customers and internal stakeholders at all levels Experience designing, introducing, or improving service processes to enhance performance and customer outcomes A collaborative mindset, with the ability to balance operational delivery, people development, and customer needs At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. Benefits Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.