Location: Bury, Lancashire. Due to the nature of I.T. Support, the business requires support staff to work onsite at the Bury offices for a percentage of the working week. The remainder of the work can be carried out remotely from home. The arrangement is flexible and onsite work can vary based on business and personal requirements. Working onsite at the Bury offices for two days a week is standard practice.
Salary: Up to £27,000pa
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We are looking for an I.T. Support Technician to join our team at FM Outsource.
The role involves supporting the hardware, software and networking requirements for over 400 staff. These staff work both in the offices in Bury and from home. As an I.T. Support Technician, you will provide support to the FM Outsource staff via a service desk, where you will typically onboard/offboard accounts, provision/deprovision laptops and desktops, troubleshoot and resolve issues with Microsoft programs and system access.
You would manage the office internal network, which would include viewing logs for any unusual activity, keeping the equipment well patched, troubleshooting network issues, making suggestions and implementing improvements. We utilise site-to-site VPNs and infrequently you will be required to diagnose any issues and implement additional site-to-site VPNs.
FM Outsource I.T. staff are actively encouraged to improve their skills and certifications. To this end, training, mentoring and skills development of all kinds is supported and rewarded. Various training materials and facilities are provided to assist with this, including Pluralsight, training materials and exams as standard.
RESPONSIBILITIES
Planning, specification, installation, configuration, operation, and maintenance of various I.T. hardware, including laptops, desktops, printers, routers, switches, firewalls;
Ensure that the systems are kept up to date with the latest bug fixes, patches, updates, and virus definitions;
Perform regular security monitoring to identify any possible intrusions or virus outbreaks;
Maintain licensing for all software and systems;
Effective provisioning of systems (hardware and software) and related infrastructure;
Develop and maintain installation and configuration procedures including network topology documentation & diagrams;
Repair and recover from hardware or software failures. Coordinate and communicate with impacted users and departments
Asset Register management
Budget submission and control for hardware for the entire business
Stay current with technological developments in systems administration technology and recommends ways to take advantage of new technology.’
Provide advice and knowledge to colleagues to enable the achievement of objectives;
Provide support for and mentor 1 st line support.
Provide occasional implementation and integration support with our client’s 3rd party systems, often with some level of client interaction.
SKILLS & KNOWLEDGE
ESSENTIAL
Minimum 2-3 years 2nd/3rd Line I.T. experience
Good working knowledge of networks, including Lan and Wan
Firewall administration and troubleshooting
Microsoft 365 administration, Exchange Online, SharePoint and Teams.
Experience with PowerShell
Troubleshooting VPN clients
Strong skills with laptop and desktop hardware
Strong skills with common operating systems and software
DESIREABLE
Working knowledge of Azure administration
Working knowledge of Microsoft Endpoint Manager
Experience of IP-Sec site to site tunnels
Relevant certifications or qualifications
An appreciation of data security
10/11/2021
Full time
Location: Bury, Lancashire. Due to the nature of I.T. Support, the business requires support staff to work onsite at the Bury offices for a percentage of the working week. The remainder of the work can be carried out remotely from home. The arrangement is flexible and onsite work can vary based on business and personal requirements. Working onsite at the Bury offices for two days a week is standard practice.
Salary: Up to £27,000pa
--------------------
We are looking for an I.T. Support Technician to join our team at FM Outsource.
The role involves supporting the hardware, software and networking requirements for over 400 staff. These staff work both in the offices in Bury and from home. As an I.T. Support Technician, you will provide support to the FM Outsource staff via a service desk, where you will typically onboard/offboard accounts, provision/deprovision laptops and desktops, troubleshoot and resolve issues with Microsoft programs and system access.
You would manage the office internal network, which would include viewing logs for any unusual activity, keeping the equipment well patched, troubleshooting network issues, making suggestions and implementing improvements. We utilise site-to-site VPNs and infrequently you will be required to diagnose any issues and implement additional site-to-site VPNs.
FM Outsource I.T. staff are actively encouraged to improve their skills and certifications. To this end, training, mentoring and skills development of all kinds is supported and rewarded. Various training materials and facilities are provided to assist with this, including Pluralsight, training materials and exams as standard.
RESPONSIBILITIES
Planning, specification, installation, configuration, operation, and maintenance of various I.T. hardware, including laptops, desktops, printers, routers, switches, firewalls;
Ensure that the systems are kept up to date with the latest bug fixes, patches, updates, and virus definitions;
Perform regular security monitoring to identify any possible intrusions or virus outbreaks;
Maintain licensing for all software and systems;
Effective provisioning of systems (hardware and software) and related infrastructure;
Develop and maintain installation and configuration procedures including network topology documentation & diagrams;
Repair and recover from hardware or software failures. Coordinate and communicate with impacted users and departments
Asset Register management
Budget submission and control for hardware for the entire business
Stay current with technological developments in systems administration technology and recommends ways to take advantage of new technology.’
Provide advice and knowledge to colleagues to enable the achievement of objectives;
Provide support for and mentor 1 st line support.
Provide occasional implementation and integration support with our client’s 3rd party systems, often with some level of client interaction.
SKILLS & KNOWLEDGE
ESSENTIAL
Minimum 2-3 years 2nd/3rd Line I.T. experience
Good working knowledge of networks, including Lan and Wan
Firewall administration and troubleshooting
Microsoft 365 administration, Exchange Online, SharePoint and Teams.
Experience with PowerShell
Troubleshooting VPN clients
Strong skills with laptop and desktop hardware
Strong skills with common operating systems and software
DESIREABLE
Working knowledge of Azure administration
Working knowledge of Microsoft Endpoint Manager
Experience of IP-Sec site to site tunnels
Relevant certifications or qualifications
An appreciation of data security
C+C Jewellery Ltd/Atkinsons Bullion
Sutton Coldfield, UK
Atkinsons Bullion & Coins is a successful, well established business that already has an exceptionally strong online presence in the bullion industry, currently enjoying a period of massive growth.
We would like to hear from experienced eCommerce Managers, with a proven track record of leading a small online team. You will be responsible for the full customer journey and eCommerce proposition. We offer a competitive salary and the opportunity to build your career within a very supportive and friendly family business, contributing to our further growth.
Key Responsibilities
· Execute and deliver the strategy to deliver increased conversion, retention and sales
· To lead the small eCommerce team
· Continual analysis of the site and marketing performance to provide insight for improvements to continuously optimise and grow the business.
· Measure, test, analyse and report on the website and digital marketing performance. You must possess a deep understanding to interpret and deliver the results to the Directors
· Plan, execute and measure conversion tests - experience in A/B testing
· Evaluate end-to-end customer experience, optimising the customer journey
· Work with the planning team to maximise multichannel activity, spend and performance, and create combined marketing reports to inform Board level decision making
· Build and maintain a knowledge of customer and competitor profile
· Assess competitor activity and become the leading force in the industry
· To motivate the team to provide unique marketing campaigns
· Monitor and report on campaign spend and ROI
The successful candidate must possess
· Experience in a Retail, B2C or have a eCommerce trading background
· SEO and SEM experience
· Expertise in coordinating and planning web content, email and social campaigns
· Experience in managing agencies – Web development agencies, digital advertising, SEO, development, optimisation, marketing automation or other
· Extensive working knowledge of Google Analytics.
· Outstanding knowledge – with an understanding of email and web development techniques and applications
· Thorough understanding of data and analysis in order to improve and optimise journeys and user experience
· Outstanding technical knowledge and be able to demonstrate proven results from previous projects
This is an exciting new opportunity for someone with strong commercial understanding, analytical skills and proven eCommerce ability to make a difference to our growing marketing team.
The key aim of the role is to continue the rapid growth of Atkinsons Bullion and Coins online platform and maximise the potential of the brand.
This is a challenge to an individual who can make a difference. Move this business forward with the support of the Directors and benefit in the success.
28/07/2021
Full time
Atkinsons Bullion & Coins is a successful, well established business that already has an exceptionally strong online presence in the bullion industry, currently enjoying a period of massive growth.
We would like to hear from experienced eCommerce Managers, with a proven track record of leading a small online team. You will be responsible for the full customer journey and eCommerce proposition. We offer a competitive salary and the opportunity to build your career within a very supportive and friendly family business, contributing to our further growth.
Key Responsibilities
· Execute and deliver the strategy to deliver increased conversion, retention and sales
· To lead the small eCommerce team
· Continual analysis of the site and marketing performance to provide insight for improvements to continuously optimise and grow the business.
· Measure, test, analyse and report on the website and digital marketing performance. You must possess a deep understanding to interpret and deliver the results to the Directors
· Plan, execute and measure conversion tests - experience in A/B testing
· Evaluate end-to-end customer experience, optimising the customer journey
· Work with the planning team to maximise multichannel activity, spend and performance, and create combined marketing reports to inform Board level decision making
· Build and maintain a knowledge of customer and competitor profile
· Assess competitor activity and become the leading force in the industry
· To motivate the team to provide unique marketing campaigns
· Monitor and report on campaign spend and ROI
The successful candidate must possess
· Experience in a Retail, B2C or have a eCommerce trading background
· SEO and SEM experience
· Expertise in coordinating and planning web content, email and social campaigns
· Experience in managing agencies – Web development agencies, digital advertising, SEO, development, optimisation, marketing automation or other
· Extensive working knowledge of Google Analytics.
· Outstanding knowledge – with an understanding of email and web development techniques and applications
· Thorough understanding of data and analysis in order to improve and optimise journeys and user experience
· Outstanding technical knowledge and be able to demonstrate proven results from previous projects
This is an exciting new opportunity for someone with strong commercial understanding, analytical skills and proven eCommerce ability to make a difference to our growing marketing team.
The key aim of the role is to continue the rapid growth of Atkinsons Bullion and Coins online platform and maximise the potential of the brand.
This is a challenge to an individual who can make a difference. Move this business forward with the support of the Directors and benefit in the success.
Searcys has a collection of restaurants, Champagne bars, cafes and event venues across London, Bath, Oxfordshire, Shropshire, and Northumberland. Founded in 1847 by John Searcy, we are Britain’s oldest catering company. You will find us in iconic surroundings such as The Gherkin, St Paul’s Cathedral, Blenheim Palace and St Pancras International Station, and more recently, The Saatchi Gallery.
We are looking to recruit a Technology Project Manager to the team. Reporting to the Head of Technology you will be part of a growing team responsible for delivering a range of Technologies across the company including new venue openings. Searcys are in a period of growth and require the skills of a proactive and energetic Technology Project Manager.
The role will form an integral part of the Searcys Technology team in the delivery of a range of infrastructure and customer-facing technology projects and solutions:
Defining project scopes, goals and deliverables that support the Searcys Technology roadmap in collaboration with suppliers, customers and stakeholders.
Developing required project plans and associated communications including documenting technical requirements and designs.
Ensuring timely delivery and management/ownership of key projects - particularly new venue openings - within SLA’s
Communicating project expectations to team members and stakeholders in a timely and clear manner.
Developing and delivering progress reports, proposals, requirements documentation and presentations.
Determining the frequency and content of status reports from the project team, analysing results and troubleshooting problem areas.
Proactively managing changes in project scopes, identifying potential risks and devising contingency plans.
Assisting with documenting controls, processes and procedures where necessary. Taking a sense of pride and ownership in maintaining documentation, procedures and SLAs
Providing support to the Head of Technology, Service Desk and Business Functions
Working with the wider Technology Teams and Business Development to research, review and recommend future innovations and solutions
Gaining knowledge of all business flows, the application architecture and the hardware configuration for supported applications
Closing projects - including evaluating successes and challenges to enhance learning for future projects
The ideal candidate for this role will be able to demonstrate:
Technical experience, drive and ability to rapidly learn our technology, processes and procedures
Capable of communicating technical details, solutions and information to non-technical people
Passion for keeping up to date with and researching the latest technology and project methodologies
Experience working across a multi-site environment
Demonstrable skills and experience in IT Project Management
Prince 2 qualified
ITIL Foundation
Technology Project Manager benefits:
£45,000 per annum
25 days annual leave (inclusive of Bank Holidays)
Company pension scheme contributions
40% Searcys discount across venues,
Access to Searcys discount portal which provides discounts across high street retailers/leisure/holidays/travel
In house training and development opportunities plus many more
24/02/2020
Full time
Searcys has a collection of restaurants, Champagne bars, cafes and event venues across London, Bath, Oxfordshire, Shropshire, and Northumberland. Founded in 1847 by John Searcy, we are Britain’s oldest catering company. You will find us in iconic surroundings such as The Gherkin, St Paul’s Cathedral, Blenheim Palace and St Pancras International Station, and more recently, The Saatchi Gallery.
We are looking to recruit a Technology Project Manager to the team. Reporting to the Head of Technology you will be part of a growing team responsible for delivering a range of Technologies across the company including new venue openings. Searcys are in a period of growth and require the skills of a proactive and energetic Technology Project Manager.
The role will form an integral part of the Searcys Technology team in the delivery of a range of infrastructure and customer-facing technology projects and solutions:
Defining project scopes, goals and deliverables that support the Searcys Technology roadmap in collaboration with suppliers, customers and stakeholders.
Developing required project plans and associated communications including documenting technical requirements and designs.
Ensuring timely delivery and management/ownership of key projects - particularly new venue openings - within SLA’s
Communicating project expectations to team members and stakeholders in a timely and clear manner.
Developing and delivering progress reports, proposals, requirements documentation and presentations.
Determining the frequency and content of status reports from the project team, analysing results and troubleshooting problem areas.
Proactively managing changes in project scopes, identifying potential risks and devising contingency plans.
Assisting with documenting controls, processes and procedures where necessary. Taking a sense of pride and ownership in maintaining documentation, procedures and SLAs
Providing support to the Head of Technology, Service Desk and Business Functions
Working with the wider Technology Teams and Business Development to research, review and recommend future innovations and solutions
Gaining knowledge of all business flows, the application architecture and the hardware configuration for supported applications
Closing projects - including evaluating successes and challenges to enhance learning for future projects
The ideal candidate for this role will be able to demonstrate:
Technical experience, drive and ability to rapidly learn our technology, processes and procedures
Capable of communicating technical details, solutions and information to non-technical people
Passion for keeping up to date with and researching the latest technology and project methodologies
Experience working across a multi-site environment
Demonstrable skills and experience in IT Project Management
Prince 2 qualified
ITIL Foundation
Technology Project Manager benefits:
£45,000 per annum
25 days annual leave (inclusive of Bank Holidays)
Company pension scheme contributions
40% Searcys discount across venues,
Access to Searcys discount portal which provides discounts across high street retailers/leisure/holidays/travel
In house training and development opportunities plus many more
