676 IT Support jobs

IT Support Analyst (1st/2nd Line) Liverpool (4 days on site) £175 per day (Inside IR35) An experienced IT Support Analyst is required to deliver 1st and 2nd line support to over 500 users across multiple sites. You'll provide remote and face-to-face support, manage tickets, and assist with server and network infrastructure. Responsibilities: Resolve IT issues via helpdesk, phone, and onsite visits. Support Windows 11, Windows Server 2019/2022, Active Directory, DNS, DHCP. Maintain VMware/Hyper-V environments and backups. Troubleshoot network and PC hardware/software. Support key anti-virus software for clients & Servers (Defender) Ensure IT security and documentation standards. Travel across UK & Ireland on occasion, if required. Skills/Technologies: Strong IT support experience in a networked environment. Knowledge of Windows OS, AD, DNS/DHCP, virtualization. Excellent customer service and problem-solving skills. Ability to work independently and manage time effectively. Degree-level IT qualification or equivalent experience required.

IT Support Kings Lynn and surrounding £27,000 (On-site with travel) Do you have a passion for helping people and a keen interest in IT? We're looking for a friendly, approachable individual to join our clients team and provide exceptional IT support across multiple office locations. This is an exciting opportunity to work closely with an experienced IT Manager and play a key role in delivering high-quality technical assistance. Key Responsibilities Provide first-line IT support via the internal helpdesk, logging and resolving hardware and software issues. Deliver in-person IT assistance across multiple offices. Support with case management and dictation software. Assist with user account setup and management through Active Directory. Set up and maintain PCs, laptops, docking stations, and peripherals. Troubleshoot technical problems and implement effective solutions. Maintain accurate documentation for IT processes, assets, and user guides. Carry out administrative tasks, including invoice processing. Skills & experience A basic understanding of PC hardware and Windows operating systems. Knowledge of Microsoft Office applications. Strong organisational and communication skills with a customer-focused approach. Some understanding of Servers and networks (desirable but not essential). A logical approach to problem-solving and the ability to work independently. A genuine interest and enthusiasm for IT. Requirements Full-time position, Monday to Friday, 9am-5pm. Ability to travel regularly to multiple office locations (you must own your own car and have a clean valid driving licence). On-site presence required If you are interested in the opportunity, please apply using the link provided.

IT Infrastucture Field Engineer - London, national travel - 45,000- 50,000 plus car I am seeking an IT Infrastructure Field Engineer to work for a very well-known organisation in a field-based IT support and projects role. The successful IT Infrasturcture Field Engineer will take full ownership for all IT issues, both project and support related, for a selection of site which require complex levels of IT support. The initial project in this role will be a network refresh of the IT estate, working with Cisco and Meraki kit at an intermediate level. You will have a background in IT support up to 2nd/3rd Line level, and will ideally have worked in a field based role or 'on site' dealing directly with internal customers' IT issues. You will be very much the 'face of IT' in this position, so excellent customer service skills are a must. This position offers a mix of site-based and home-working and you would be very much in charge of your own diary on a daily and weekly basis. The role will involve a significant amount of travel, and you may be asked to stay away from home approximately 3 nights per week. The right person for the IT Infrastructure Field Engineer role will possess some or all of the following technical skills: Desktop support to second/third line level Intermediate networking skills in Cisco and Meraki Excellent working knowledge of O365, Azure and cloud-based technology Active Directory knowledge Windows Server 2022 Windows 11 desktop support IT project awareness The right IT Infrastructure Field Engineer will receive: Company car 25 days holiday Private healthcare Generous pension scheme This is a great opportunity for the right person to build a career with a fantastic company with plenty of opportunity for career progression. It's an urgent role, so please apply immediately! Key words: "2nd Line", "3rd Line", "Mobile Engineer", "Field Engineer", O365, Cisco, Meraki, Windows 11, "Windows Server 2022", "Active Directory", Azure, Sharepoint, "Service Now", "Windows Server" If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

3rd Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site. 3rd Line I.T Support Engineer Job Overview Team Leadership & Collaboration - Work closely with the team, leading by example and fostering a culture of shared learning and improvement. 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber Security Best Practices - Ensure compliance and security standards. 3rd Line I.T Support Engineer Job Requirements 3rd line support experience A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment MSP experience is essential Networking Knowledge - Focus on Ubiquiti Unifi & Mikrotik. Windows Server Expertise - AD, DNS, DHCP, Group Policy, Hyper-V/VMware. Microsoft 365 & Azure - Administration, migrations, security best practices. Linux experience - Strong troubleshooting skills. PSA & RMM experience - NinjaOne, ConnectWise, or similar. Cyber Security Awareness - Patching, MFA, endpoint protection. 3rd Line I.T Support Engineer Salary & Benefits Salary- 35,000- 45,000 (dependent on experience) 20 days holiday Christmas bonus and yearly salary review On-site parking Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Company Overview: Our vision is to create a client-focused business that delivers customised networking and technology solutions that ensure seamless connectivity and robust infrastructure for businesses of all sizes. Our commitment to exceptional service, continuous professional development, and technological advancement creates lasting value for our clients. We prioritise collaboration with our customers, working closely to understand their unique needs and deliver tailored solutions that exceed expectations. Working with a range of customers, we have detailed experience of the specific challenges faced by education, healthcare and public sector organisations. We are dedicated to delivering innovative technology services, including Managed Data Networks, Internet Connectivity, Cybersecurity Solutions, Communications, CCTV, Door Access Control, and Cloud Services. Position Overview: As an IT & Telecommunications Engineer, you will play a vital role in installing and maintaining the operational excellence of our diverse IT services. Your responsibilities will encompass installations, user support, hardware and software maintenance, network management, and security systems. This position offers flexible hybrid working, allowing you to work from home when not completing installations or call-out work at customer sites. What we are looking for: We are searching for an enthusiastic individual with a can-do attitude to support our clients, ensuring we exceed their expectations every time. We work closely with our clients to become their IT department. A strong technical expertise is essential, including knowledge of operating systems (Windows, macOS, Linux), software applications, and hardware components. Familiarity with network configuration, troubleshooting, and security protocols is also important. Excellent problem-solving skills are crucial, as the ability to diagnose and resolve technical issues efficiently is a must. Clear and effective communication is vital. IT support engineers must be able to explain complex technical information in a way that non-technical users can understand, both verbally and in writing. A customer service orientation with empathy, patience, and a positive attitude is key to understanding user frustrations and addressing their concerns effectively. Good time management skills are necessary to handle multiple tasks and prioritise issues effectively. A commitment to continuous learning and staying updated with the latest trends and advancements in technology is important. Strong interpersonal skills are needed to work well with others, both within the IT team and with other departments, ensuring collaboration and effective problem resolution. Attention to detail is crucial for precision in diagnosing issues and implementing solutions, ensuring that problems are fully resolved and do not recur. These attributes ensure effective support and a positive user Key Responsibilities: Provide exceptional user support, addressing hardware and software issues promptly. Install, configure, and maintain hardware devices, including networking equipment and advanced threat protection firewalls. Implement and manage Structured Network Cabling solutions, including Cat6a and Fibre Optics. Oversee Managed Network Switching and Wi-Fi, ensuring optimal connectivity and performance. Contribute to the deployment and maintenance of Cybersecurity Solutions to safeguard our clients' data and systems. Manage and configure VoIP Phone Systems, ensuring seamless communication for our customers. Install and maintain CCTV systems for video surveillance purposes. Configure and manage Door Access Control systems for secure facility access. Play a role in the implementation and maintenance of IT Cloud services. Proactively manage software updates using Remote Monitoring and Management (RMM) tools. Keep CRM database and other internal systems up to date. Answer incoming calls, web chats and other contact channels. Proactively contact clients to keep them informed about maintenance work completed in the background and discuss the benefits of additional services. Benefits: Standard office working hours Monday to Friday, 8:30am to 5:00pm 20 days of annual leave plus bank holidays. Pension scheme. Company-provided mobile phone. Company-issued laptop. Business mileage paid on personal car. Health and safety training, including ladder training and working at heights. Vendor-specific training for professional development. Location: Home-based (initially), with regular meetings at suitable locations, including director's houses and call outs to customers as required. Long term plan this role will be office based with possibility of hybrid working

IT Support Engineer | Great Yarmouth My client is looking for an IT Support Engineer manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. The role will be site based 5 days per week in a manufacturing type environment. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support related to EUC technologies. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Troubleshooting and solving hardware issues with printers and other peripherals. - Escalation of other issues to the relevant departments IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system - Administration and support - Microsoft Stack including Office 365 - Active Directory - Administration and management - Used to a mix of ticketing system and deskside requests - User support - Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Great Yarmouth. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).

IT Audit Assistant Manager City of London - Hybrid Working Responsibilities: - Plan, lead, and deliver a diverse portfolio of IT Assurance and Consulting engagements, including IT External Audit Support, SOC 1 & SOC 2 Attestations, IT Internal Audit Reviews, Regulatory Compliance Assessments, and Operational Resilience evaluations, ensuring quality delivery within scope, time, and budget. - Define audit scope and approach by assessing system environments (SaaS, Cloud, ERP, bespoke platforms) and developing targeted test procedures aligned with the client's risk profile and control environment. - Assess technology and cyber-related risks within the client's IT landscape, including access management, change control, system interfaces, data integrity, and IT operations. - Lead engagement teams in the execution of IT audit procedures. - Review and present audit findings in clear, well-structured reports, highlighting control deficiencies, root causes, risk implications, and actionable recommendations for management and governance stakeholders. Required Skills/Experience: - Strong understanding of ISA 315/330/402 - Experience delivering IT Assurance, SOC 1 & 2, and IT Internal Audit engagements. - Proficient in testing ITGCs, ITACs, and IPEs across varied system environments. - Sound knowledge of ERP systems (SAP, Oracle, Dynamics, Sage, Xero) and cloud platforms (AWS, Azure, GCP). - Familiar with ISO 27001, COBIT, and NIST frameworks. IT Audit Assistant Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Job Title: Cybersecurity & Connectivity Engineer Reporting To: IT Manager Working Hours: Full-time, 36 hours per week PayScale: SC12- £ 42,071 - £44,608 including London Weighing Allowance Leyton Sixth Form College offers a wide range of A level and vocational courses to approximately 2,300 full-time 16-19-year-old students. We strive to provide high quality education and support to our students in fulfilling their academic potential and becoming thinking, questioning, and caring members of society. We are a diverse and vibrant college, and we are proud of the success and achievements of our students and staff. At the heart of our culture and ethos is our commitment to being a responsive, innovative, and forward-thinking College and a thriving learning community. In order to realise this commitment in our day-to-day work, we have developed a framework of Compassionate Education, a concept which embraces high expectations and inclusive practice, seeks to apply the principles of equity, diversity and belonging in all we do, promotes the importance of positive mental health and wellbeing for all and advances our ambition to be an anti-racist organisation. We are seeking an experienced IT technical practitioner with a proven track record of delivering high-quality 1st, 2nd, and 3rd line IT support across all systems and applications provided by the college. In addition to providing comprehensive technical support, you will take on a specialist lead role in cybersecurity devices, switches and firewall administration, monitoring and analyzing threats using advanced tools and alerts to proactively mitigate risks and ensure optimised connectivity and compliance with evolving security standards. The successful candidate will have excellent communication, organisational and interpersonal skills, as well as the ability to be supportive and develop good working relationships with students, staff, and external representatives. In return we offer a wide range of staff benefits and the opportunity to work within a thriving learning community. Leyton Sixth Form College is an equal opportunities employer and is committed to diversifying the background of its workforce and welcomes applications regardless of sex, gender, race, age, sexuality, religion, belief or disability. For further information about the role and how to apply, please visit the job vacancies page on our website via the button below: Please note that CVs will not be accepted for this role. For any queries about the role, or any reasonable adjustments required to enable you to apply, please email or call us on . Closing date for applications: Monday 26th January 2026. Interview date: Thursday 5th February 2026. Leyton Sixth Form College has a strong commitment to safeguarding students and safer recruitment. All posts are subject to enhanced DBS clearance.

Imagine walking into a role where your work directly influences the beating heart of a leading manufacturing site in Glasgow. Our client, known for their innovative approach and commitment to excellence, is at a pivotal point in their journey. They're ready to welcome an IT Manager who's not just looking for a job but is eager to be part of a story of transformation and growth. This is where you come in. Position: IT Manager Location: Glasgow Offer: Upto 50,000 DOE Engagement: Permanent Hours: Monday-Friday - Standard operating hours for the role will be 08:30 - 17:30, however there will be a requirement to be flexible within that to adjust to business demands/ projects/ spending time with the team. Purpose of The Role: As the IT Manager, you're stepping into a world where technology meets tradition, where your leadership will ensure the smooth running of all IT services on site whilst developing the existing onsite IT team. You will have the ability to drive the site forward whilst working on multiple, high impact projects. The site has expanded rapidly following recent successes, this role therefore requires strong project management skills to oversee multiple high-impact initiatives. Excellent communication and collaboration with diverse Stakeholders, ensuring alignment between IT and business functions, is essential for success within the role, Your Mission: Be the guardian of IT services, ensuring downtime is a tale of the past with your proactive and preventative strategies. Take charge of bespoke applications on the factory floor, making sure our client's products are traced and labelled with precision. Oversee the IT landscape, ensuring the infrastructure is both resilient and secure against the backdrop of a dynamic manufacturing environment. Lead on the continuous development of site initiatives, whether its overhauling the underlying infrastructure to ensuring that our end users are receiving the full benefits of our digital tools. Develop and test disaster recovery plans that align with our overarching goals for business continuity. Keep a diligent record of IT challenges, ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Strong technical background: networking (switch/router configuration, cabling), server management, Microsoft 365, Active Directory, and domain management tools. Experience leading teams and delivering digital transformation initiatives Brings a problem-solving mindset to the table, capable of adapting to change and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when needed. Why This Role Is For You: Impact: Play a pivotal role in shaping the future of IT at a leading manufacturing site Growth: Enjoy opportunities for professional development and career progression. Community: Be part of a collaborative team where your work directly contributes to business success. Join Us On This Journey: If you're ready to play a pivotal role in our client's next chapter, driving technological excellence and innovation, we want to hear from you. This is your chance to not just do a job but to be part of a story of growth and transformation. Apply now to become the IT Manager who makes a difference every day at our client's manufacturing site in Glasgow.

WeDoData are working with a prestigious independent school in South London who educate over 1100 pupils from ages 4 - 18, who are looking for a passionate and experienced 2nd/3rd Line IT Technician to join their well established IT department. The Role As a senior point of escalation for IT support, you will take responsibility for issues passed on by 1st line technicians. This includes: General troubleshooting of user devices, systems support for Microsoft 365, Active Directory, Windows servers Network support for firewalls, VPN etc End user support & service delivery General maintenance including patching & updates Improvement projects - upgrades, migrations, deployments Documentation production Support & mentoring to 1st line technicians Requirements You will have excellent proven experience providing 2nd and 3rd line IT support in an educational environment, in a customer facing role, supporting end users. The school is mostly Microsoft based, so experience working in a Microsoft environment supporting Azure Entra ID, Active Directory, Group policy, Microsoft 365 etc is essential. In this collaborative team you will need to be a team player with excellent communication skills. 2nd/3rd line support experience MDM experience - JAMF/Intune Experience working in an education environment (school/college/university) Excellent knowledge of Microsoft technology In return This is a full time, permanent role, on site in South London, Monday - Friday 9:00 - 17:00. Salary will be based on experience, with the top end around 40k. For more information and to discuss this opportunity further please apply now and get in touch with Dan Harvey at WeDoData or apply as soon as possible. WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.

1st Line IT Service Desk Engineer - Gloucester- 25,000 I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The right IT Service Desk Engineer will possess excellent people skills and will have worked in 1st line role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment. The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills: O365 support and administration Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience Outlook and email support Responding to requests for support by logging and categorising incidents Troubleshooting and resolving issues Ensuring users are kept up to date and that SLAs are met Building, installing and configuring hardware and software Working on an IT Service Desk as well as working on live infrastructure projects Benefits of the company/role include: Holiday allowance Company pension Profit share scheme Microsoft training courses and certifications Fantastic opportunties for career progression This represents a fantastic opportunity for a first line engineer to really progress their career in a forward-thinking company who provide excellent opportunities for career progression. There are countless examples of people who have progressed from the 1st line service desk through to the infrastructure team and beyond, and excellent training is on offer for the successful candidate. This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

2nd/3rd Line Support Spalding, Lincolnshire - On-Site 30,000 - 35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2nd/3rd level responsibilities. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward-thinking environment. The Role: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access. Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience in Microsoft 365 administration and Azure AD/Intune environments. A proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users. Interested in learning PowerShell scripting and leading project-based work; relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

We are recruiting an Onsite Level 2 IT Support Engineer to join a committed and customer focused support team, providing deskside and walk up support for users within a fast paced, professional environment. This is a hands on, user facing role where you will work directly onsite, resolving hardware and software issues while delivering a consistently high standard of customer service. Your New Role As part of a wider onsite support team, you will be responsible for providing day to day Level 2 support to end users. You will receive tickets throughout the day and work closely with users to resolve issues efficiently and professionally, ensuring a positive support experience. Your Key Responsibilities Walk up Tech Bar and deskside support Resolving hardware and software issues directly with users Break fix activities across laptops, desktops and peripherals IMACD tasks including installs, moves, adds, changes and disposals IT asset management and equipment tracking Participation in on call support when required Working within agreed SLAs and support processes You will be fully supported by a Service Delivery Manager and wider technical teams. You Will Have Previous experience in an onsite deskside or Level 2 support role Comfortable supporting users face to face and resolving issues at the desk Experience across common deskside technologies including Windows environments, hardware and peripherals Strong customer service and communication skills Experience within a regulated environment is desirable but not essential Willingness to undergo enhanced referencing or vetting where required This is a varied, hands on role suited to someone who enjoys working directly with users, taking ownership of issues, and delivering a high quality support service.

LEAD INFORMATION Job Title SAP ERP Analyst Site location Wrexham Industrial Estate Purpose of the SAP ERP Analyst role to provide effective technical support, development, and ongoing improvement of SAP ERP business systems across core modules. The role is responsible for troubleshooting system issues, delivering enhancements through ABAP development, and supporting reporting and analytics to meet business needs. Working closely with users and stakeholders, the role ensures stable, secure, and efficient IT and SAP environments, contributes to system integrations and process improvements, and supports broader IT operations, training, and compliance requirements Client brief - Our client is a world leading producer of their manufacturing services with sites globally, flagship UK Operation based on the Wrexham Industrial Estate. KEY INFORMATION Reason for vacancy Restructure Contract Permanent Salary - £35,000 - £45,000 per annum (depending on experience) Hours Monday to Thursday, 39 hours per week (flexibility to support alternative working hours if/whenrequired) Holidays 20 days (based on a 4-day working week) + Bank holidays (holidays also increase with length of service) Facilities Site is a very clean and professional environment, very well kept office facility, canteen and onsite parking RESPONSIBILITIES The role Our client is seeking a permanent SAP ERP Analyst to join their UK site on the Wrexham Industrial Estate. This role will support and enhance SAP ERP and wider IT systems, providing technical expertise, system development, and user support across the business. Key responsibilities include: • Provide first- and second-line support for SAP ERP systems across core modules (SD, MM, PP, CO, FI) • Troubleshoot system issues and deliver timely resolutions • Develop and enhance SAP functionality using ABAP in line with business requirements • Support SAP reporting and analytics, including BW integrations • Deliver system changes, upgrades, and continuous improvements • Manage support requests involving configuration, coding, and system modifications • Monitor and support IT infrastructure and security systems (including antivirus, VPN, and network services) • Support hardware and software maintenance, troubleshooting, and asset management • Assist with IT administration, supplier coordination, and annual stock-taking activities • Create SAP user documentation and provide training and ongoing user support • Respond to general IT support requests as required KEY SKILLS REQUIRED • Minimum 2 years experience supporting SAP ERP systems • Experience across core SAP ECC modules • ABAP development experience • Strong understanding of SAP reporting and analytics • Excellent problem-solving and analytical skills • Strong organisational and time-management abilities • Confident communicator with the ability to support non-technical users • Good understanding of IT systems, infrastructure, and security QUALIFICATIONS • SAP Certification (desirable) • GDPR / DPO Certification (desirable)

We are seeking a highly skilled 3rd Line IT Support Engineer to join a dynamic IT team. This is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional technical support and driving IT projects forward. Key Responsibilities: Provide advanced technical support across Windows clients, Networking, Active Directory, Wi-Fi, VMWare, Hyper-V, Cloud services, and Microsoft 365. Lead and contribute to complex IT projects requiring broad technical expertise. Evaluate, test, and review new IT infrastructure, systems, policies, and processes. Assist internal customers with IT support queries, ensuring timely and effective resolution. Manage relationships with 3rd-party suppliers to ensure compliance with support contracts. Maintain accurate and detailed documentation of systems and processes. Ensure secure operations across all areas of responsibility. Required Competencies: Strong technical and diagnostic skills across common network, server, client workstation, and software products. Excellent written and verbal communication skills for engaging with end users, technical teams, and external providers. Ability to multitask while maintaining exceptional attention to detail. Proactive work ethic with the ability to work independently and collaboratively within the IT team. Patient, confident, and dynamic when liaising with external suppliers or supporting staff. Ideal Candidate Profile: Proven experience in 3rd Line IT Support. Experienced providing support across; server, networks and cloud. Comfortable working on complex and varied IT projects. Strong understanding of secure IT operations and best practices.

Cloud Engineer - £46,500 Central London, Hybrid A well established not for profit organisation based in Central London are looking for a seasoned IT Support Engineer (Cloud) or Systems Administrator with strong 2 nd and 3 rd line skills to join their IT team. Reporting to the Head of IT, you will provide technical support to all staff working across cloud systems security and automation, licencing, and virtual networks and will also get involved in project work. Key responsibilities of this Systems Admin role will include: Serve as the technical lead for managing and optimising Microsoft Azure and M365 environments, including licensing, tenancy health, and virtual networks. Perform advanced daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Utilise PowerShell/Automation tools to develop, implement, and maintain system automation and configuration management scripts. Virtual Environment Management: Oversee the administration and lifecycle management of Microsoft Servers and Virtual Machines (VMs), adhering to best-practice principles for cloud architecture and capacity planning. Security Controls Management: Operate and manage all relevant security control tools (e.g., XDR systems, MS Defender/Intune) to ensure robust cyber security, actively reducing risk to corporate assets and ensuring adherence to internal security policies. Advanced 2nd/3rd Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff globally (including Windows 11/365, macOS, and mobile devices). Deliver IT support to the business in line with agreed Service Level Agreements (SLAs), focusing on efficient resolution and high user satisfaction. Technical Project Lead: Assist with the planning, design, and implementation of innovative solutions through IT projects (e.g., major system upgrades, cloud migrations, security enhancements). The ideal candidate will be highly technical, proactive, and customer-focused engineer with a track record of owning and improving complex cloud environments. You will have gained previous experience supporting the following technologies: Microsoft Azure IaaS/PaaS (Virtual Networks, Virtual Machines, Storage). Microsoft 365 administration (Exchange Online, SharePoint Online, Teams). Identity & Access Management: MS Entra ID (user provisioning, conditional access, MFA). Endpoint Management: MS Intune/Endpoint Manager (device management, autopilot, compliance policies). Networking: Strong understanding of core networking principles (DNS, DHCP, TCP/IP, VPNs, Switches, Routers, Firewalls). Security Controls: Practical experience managing and tuning third-party security tools, such as XDR/EDR systems. The salary on offer for this role is up to £46,500 plus benefits. >

IT & Communications Deputy Lead Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration. About the Role We re looking for an IT & Communications Deputy Lead to help maintain and develop our digital infrastructure across multiple sites. This is a hands-on role where you ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day-to-day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites. Core Responsibilities to include but not be limited to: Maintain and develop IT and communications infrastructure, including networks and cloud systems. Provide first and second-line support to staff and guests. Assist with installations and routine maintenance of networking, Wi-Fi, VOIP, CCTV, and AV systems. Help administer Microsoft 365, device management, and basic cybersecurity controls. Keep documentation and asset records up to date. Contribute to IT aspects of refurbishment and infrastructure projects. Promote good digital security practices. Deputise for the IT & Communications Lead when required. Person Specification Practical experience in IT support, networking, or systems administration. Strong knowledge of Microsoft 365 and device management. Basic networking understanding (routing, switching, Wi-Fi) and eagerness to learn more. Hands-on approach with confidence installing equipment and hardware. Excellent troubleshooting and communication skills. Organised and detail-oriented. Desirable Skills and Qualifications: Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools, experience in remote, muti-site and estate-based environments and technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them. Why Join Us? You ll play a key role in ensuring our IT systems are robust and reliable, supporting a unique and dynamic environment. We offer a competitive salary, opportunities for professional development, and the chance to work on exciting projects. Salary and Benefits: £55,000 per annum Company Pension Scheme Employee healthcare scheme Training and Development opportunities Generous annual leave entitlement Discretionary annual bonus Staff Accommodation Available Flexible Shift Patterns may be available

IT Support Analyst Doncaster Join a growing global business that s driving innovation across the food, energy, and sustainability sectors. About Us SARIA s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy and biofuels, we play a vital role in sustainable resource management. With a UK turnover approaching £280 million and 1,000 employees across 19 sites, we re a diverse and forward-thinking organisation and we re growing. The Opportunity As part of our ongoing digital transformation, we re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to support a wide range of IT systems across SARIA s UK and international operations. You ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and effectively. Diagnose and troubleshoot user problems, delivering clear and professional support. Manage user accounts and access permissions. Create and maintain user guides, procedures, and training materials. Support the maintenance of networks, infrastructure, and mobile devices across multiple sites. Track and document all support activity, ensuring issues are resolved and lessons are captured. Assist with systems analysis, solution evaluation, and process improvement projects. Help deliver training and build user confidence with new technologies. About You A degree (or equivalent experience) in an IT-related field. Experience in an in-house, customer-focused IT support role. Strong working knowledge of Microsoft 365, Windows operating systems, and basic networking. Excellent communication and organisational skills. A collaborative, proactive approach and the ability to work on your own initiative. Why Join SARIA? A competitive salary and benefits package. The opportunity to work with modern technologies in a growing international business. Ongoing training and development to support your career progression. If you re looking for an IT role where your ideas are valued and your work truly makes a difference we d love to hear from you. Apply today and help shape the future of SARIA s digital journey.

2nd Line Azure Engineer London £30,000 - £35,000 We have an exciting opportunity for a highly motivated individual to join our client, a managed Services Technology business, to work on their rapidly growing Outsourced IT Helpdesk. As 2nd Line Azure Engineer, you will be supporting one of their high-profile clients in resolving incidents within their Microsoft 365, Azure Active Directory and Intune environments. Job Duties Provide second line technical support for Microsoft 365, Azure Active Directory, and Intune environments, resolving incidents efficiently and effectively. Investigate, diagnose and resolve complex technical issues escalated from first line support. Communicate clearly and professionally with customers, including face-to-face interactions, ensuring a high level of customer satisfaction. Maintain accurate documentation of all support activities, including incident reports and resolution steps. Collaborate with third-party vendors and internal teams to resolve issues beyond immediate scope. Participate in continuous service improvement initiatives by providing feedback and suggestions. Ensure compliance with company policies, procedures and security standards in all support activities. Support desktop and mobile device management through Intune, including policy application and troubleshooting. Monitor system performance and assist with the deployment of updates or patches as required. Required Experience: At least two years experience working in a second line IT support capacity. Strong understanding of Microsoft cloud technologies, including Microsoft 365, Azure Active Directory and Intune. Good knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN and firewalls. Excellent verbal and written communication skills, with the confidence to engage directly with customers. Ability to commute reliably to Central London on a daily basis. A relevant IT qualification or equivalent experience in a technical support role is essential. Experience supporting Microsoft 365 workloads and Azure Active Directory services. Experience with device management solutions, preferably Microsoft Intune. Strong problem-solving skills with a methodical approach to incident management. Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Good interpersonal skills with the ability to explain technical information clearly to non-technical users. To apply for this role as 2nd Line Azure Engineer, please click 'Apply Online' and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.

Job Title: 1st Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as a 1st Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.

Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider based in Oxfordshire, are looking for a dedicated IT Support professional to join our technical support team. This is a fantastic opportunity to work across a diverse customer base, supporting a wide range of technologies in a fast-paced, collaborative setting. This role offers hybrid working, with an expectation of being in the office at least three days per week, as well as visiting customer sites when required. What you ll do: Provide helpdesk support to end-users via telephone and email, resolving hardware, software, and network-related issues Troubleshoot and support desktop PCs, laptops, servers, and peripheral devices Manage user accounts, permissions, and identities within Microsoft 365 and Azure Active Directory Support and maintain customer networks including LAN, WAN, VPNs, DNS, TCP/IP, firewalls, and backup solutions Assist with deployment, configuration, patching, and updating of operating systems Monitor system performance and proactively identify issues before they impact users Maintain accurate documentation of support activities, configurations, and procedures Collaborate with the wider IT team on projects such as network upgrades, hardware refreshes, and software rollouts Visit customer sites as required to provide hands-on technical support What we re looking for: A strong customer-service mindset with a proactive approach to problem-solving Solid understanding of networking fundamentals, including LAN/WAN architecture, TCP/IP, DNS, VPNs, and firewalls Proven experience in desktop and hardware support across Windows (including Windows Server), macOS, and Linux Hands-on experience with Microsoft 365 and Active Directory administration Familiarity with MSP tools, particularly RMM platforms for monitoring, patching, and software deployment Excellent communication skills, with the ability to explain technical issues to non-technical users Strong organisational skills with the ability to prioritise effectively in a fast-paced environment Ability to work independently while managing your own workload and time Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

IT Support Analyst, Salisbury/Hybrid, 30K- 35K (Must be eligible for Security Clearance - min 5 years UK residency) We're looking for an enthusiastic, proactive Support Analyst to be part of a small Service Desk team based in Tilshead. You will provide effective and efficient technical support to users mainly over the phone, but also sometimes in person. What You'll Do: Provide IT support to users via the IT Service Desk Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a ?first call fix? wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations, management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset's lifecycle. Experience/Skills You'll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed/hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. UK Drivers License - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.

Senior Service Desk Specialist Reference: PC0126-1M2 Salary: £30,000 £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday Friday Hybrid Role New Year. New Career. Lead People. Deliver Excellence. Are you an experienced Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer who thrives in a people-focused leadership role , enjoys coaching and mentoring , and still loves being hands-on technically? We re looking for someone who can balance technical expertise with soft management skills , acting as a role model on the Service Desk while helping to develop, support, and motivate a team . The Role As a Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer , you ll provide high-quality end user support while also taking responsibility for day-to-day team leadership, knowledge sharing, and performance support . You ll play a key role in onboarding, training, and developing Service Desk analysts , helping to create a collaborative, high-performing environment. Based in Manchester (M16) , this is a Monday to Friday hybrid role . Key Skills & Technologies You should have experience with some or all of the following: Microsoft Windows 10 / 11 Microsoft Office 365 troubleshooting Active Directory Awareness of Group Policy SCCM / Intune DFS folder permissions in SharePoint Networking triaging Leadership, Soft Management & Communication We re specifically looking for someone who has experience as a team leader or senior team member , and who enjoys people development as much as problem solving . The successful Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer will demonstrate: Experience in team leadership , line support , or acting team lead responsibilities Strong coaching and mentoring skills Ability to provide performance support, guidance, and feedback A collaborative, people-first leadership style Excellent stakeholder communication and relationship-building skills Confidence in conflict resolution , prioritisation, and decision making Strong, logical troubleshooting and diagnostic ability A professional, approachable, and supportive manner A growth mindset , resilience, and emotional intelligence Experience contributing to Knowledge Banks (KB s) , process improvement , continuous improvement initiatives , and setting best-practice standards is highly desirable. Why Join Us? Opportunity to lead, influence, and develop people Clear career progression and structured skill development Hybrid working for work-life balance A company that values empathy, collaboration, and accountability We re ready to invest in your leadership journey Ready to Lead, Coach & Make an Impact? If you re a Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer with strong soft management, coaching, and people development skills , apply now . New Year. New Career. Lead it.

The Finance Systems & IT Support Analyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated tools. In addition to Finance systems expertise, this role provides general IT function, contributing to the stability, integration, and performance of business-critical applications across the organisation. Key Responsibilities Finance Systems Administration & Support Serve as the primary IT point of contact for Finance systems, ensuring smooth operation and timely issue resolution. Support and administer Microsoft Dynamics, Evision and related financial applications. Develop and maintain SQL scripts, queries, and reports to support Finance data analysis and system integrations. Manage data pipelines and transformations using DBT and other tools to ensure data accuracy and integrity. Maintain and optimise Metabase dashboards and reports, ensuring reliable, insightful financial reporting. Oversee user access, permissions, and system configurations in accordance with IT and Finance policies. Collaboration & Continuous Improvement Work closely with Finance teams to understand system needs, recommend improvements, and implement solutions. Collaborate with vendors and internal IT teams on system upgrades, integrations, and performance enhancements. Document system configurations, processes, and best practices to support training and compliance requirements. Identify opportunities to automate workflows and improve reporting efficiency across systems. General IT Provide comprehensive IT support for business-critical applications, including troubleshooting, system administration, and technical escalation as required, contributing to the overall IT service function. Support data integrity, backup, and compliance processes in collaboration with IT Operations. Assist with audit preparation, ensuring Finance systems meet internal and external compliance standards. Qualifications & Experience Essential: Strong hands-on experience with Microsoft Dynamics (Evision, Jet reports) Proficient in SQL for query writing, data manipulation, and reporting. Working knowledge of Metabase and Power BI. Experience with DBT for data transformation and pipeline management. Excellent troubleshooting, communication, and documentation skills. Desirable: Exposure to ERP or finance system integrations and data warehousing concepts. Experience supporting or developing APIs or data exchange workflows. Familiarity with Power Automate, Power BI, or Azure Data Services. Experience within facilities management, construction, property, or professional services industries. Key Competencies Analytical mindset with strong attention to detail. Collaborative communicator who can bridge Finance and IT teams. Problem-solver with a proactive and structured approach. Adaptable and capable of managing multiple priorities effectively. Customer-focused and committed to delivering high-quality system support.

A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical support that keeps the business running smoothly. Role Responsibilities As part of a well-established IT department, you'll work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include: Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft 365 applications. Learning and supporting key internal business applications (full training provided). Logging, managing and providing regular updates on incidents, especially those not resolved on first contact. Supporting employee onboarding and offboarding processes. Processing approved user access changes for systems and data. Triaging tickets before escalation to the Infrastructure or Applications teams. Deploying new or replacement hardware. Carrying out physical tasks such as installing desktop equipment, monitors and screen arms, and preparing old equipment for disposal. Supporting the company's cyber security controls, responding to security events and assisting with the rollout of cyber measures across the group. Contributing to the implementation of a new Service Desk platform and helping develop IT knowledge base articles. Working Framework This is a fully office-based role in Newbury, although occasional work at other business locations may be required. Working hours: 8am-5pm, Monday to Friday, with a one-hour lunch break (between 12pm and 2pm). Occasional travel to other UK sites may be required, including overnight stays. Rewards As a 1st Line IT Support Assistant, you will receive: A starting salary of 30,000 25 days holiday (plus bank holidays) Optional membership of the company pension scheme Annual bonus scheme Training and mentoring to support your development Opportunities to pursue professional standards and further learning pathways Requirements To be successful in this 1st Line IT Support Assistant role, you should have: A positive, proactive attitude and a willingness to take ownership of issues while following company policies. Experience in a customer service or technical IT support role (preferred but not essential). Strong communication and interpersonal skills, with the ability to work professionally with employees at all levels. Good problem-solving skills and the ability to work efficiently under pressure. A full UK driving licence. The ability to commute reliably to Newbury. If you think that you have what it takes, apply today to find out more!

Join our team as a 1st/2nd Line Support professional in the Technology & Telecoms industry. You will play a vital role in providing technical support and ensuring smooth IT operations within the organisation. Client Details This organisation is a well-established small-sized enterprise within the Technology & Telecoms industry. They are committed to delivering reliable IT services and solutions to their clients while maintaining a professional and supportive work environment. Description Provide first and second-line technical support to resolve IT-related issues effectively. Manage and prioritise support tickets, ensuring timely resolution and high customer satisfaction. Assist with hardware and software installations, configurations, and updates. Diagnose and troubleshoot technical issues, escalating complex problems when necessary. Maintain accurate and detailed records of support requests and resolutions. Collaborate with other team members to improve IT processes and systems. Ensure compliance with company IT policies and procedures. Provide guidance and support to end-users on IT best practices. Profile A successful 1st/2nd Line Support should have: Strong technical knowledge of hardware, software, and networking concepts. Experience providing IT support in a professional environment. Proficiency in troubleshooting and problem-solving technical issues. Effective communication skills to assist users and collaborate with colleagues. Ability to work independently and manage priorities efficiently. Familiarity with IT service management tools and practices. Relevant certifications or qualifications in IT or related fields. Job Offer Competitive salary ranging from 26000 to 38000 Permanent position within a growing organisation in the Technology & Telecoms industry. Opportunities for professional development and skill enhancement. Comprehensive benefits package. If you are ready to take the next step in your career as a 1st/2nd Line Support professional, apply now and join a respected organisation in the Technology & Telecoms sector.

IT Support Analyst, Salisbury/Hybrid, £30K-£35K (Must be eligible for Security Clearance - min 5 years UK residency) We're looking for an enthusiastic, proactive Support Analyst to be part of a small Service Desk team based in Tilshead. You will provide effective and efficient technical support to users mainly over the phone, but also sometimes in person. What You'll Do: Provide IT support to users via the IT Service Desk Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations, management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset's life cycle. Experience/Skills You'll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed/hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. UK Drivers License SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.

Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Service Desk Engineer 1st Line Location: Plymouth (HQ) Working Pattern: Hybrid up to 2 days WFH Salary: Up to £27,000 DOE Training: Excellent training & development provided About the Role We re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based at their Plymouth HQ. This role is ideal for someone early in their IT career who enjoys helping people, learning new technologies, and working in a supportive, well-structured environment. You ll be the first point of contact for users, providing friendly, professional technical support while gaining exposure to modern IT systems and clear progression opportunities. Key Responsibilities Act as the first point of contact for IT support queries via phone, email, and ticketing system Log, triage, and resolve 1st line incidents and service requests Provide support across Windows, Microsoft 365, hardware, and basic networking Escalate issues to 2nd/3rd line teams when required, with clear documentation Follow IT processes and contribute to maintaining accurate system documentation Deliver excellent customer service and clear communication at all times Skills & Experience Previous experience in a 1st Line / Service Desk / IT Support role (or strong IT internship / placement) Basic knowledge of Windows OS, Microsoft 365, Active Directory Familiarity with ticketing systems (ServiceNow, Jira, Freshservice, etc.) Strong communication skills and a positive, customer-focused approach Willingness to learn and progress within IT All applicants must be eligible to work in the UK, our client cannot provide sponsorship What s On Offer Salary up to £27,000 depending on experience Hybrid working (up to 2 days WFH) Excellent training and development opportunities Clear progression into 2nd Line / Technical roles Friendly, supportive team based at a modern Plymouth HQ Set2Recruit are acting as an employment agency in relation to this vacancy

IT Support Analyst / IT Support Specialist Are you a hands-on IT Support professional who enjoys variety, problem-solving, and being at the heart of a growing business's digital journey? This is a fantastic opportunity to join a well-established, global organisation where IT plays a key role in innovation, transformation, and day-to-day success. You'll be part of a collaborative IT team, supporting users across the business while working with modern systems, exciting projects, and new technology rollouts. The Role As an IT Support Analyst, you'll provide first-class technical support to end users, ensuring systems run smoothly and colleagues feel confident using technology. Your responsibilities will include: Providing user support via a ticketing system (Topdesk, moving to Jira Service Management) across a range of applications including Microsoft 365, Salesforce, and JD Edwards Installing, configuring, and maintaining computer hardware, operating systems, and business applications Setting up and managing iPhones and iOS applications using Intune and Apple Business Manager Supporting the rollout of new systems, software, and digital tools Maintaining company hardware such as printers, video conferencing equipment, and CCTV systems Administering and supporting Windows operating systems and iOS devices Delivering end-user training where required Ensuring IT assets are disposed of in line with WEEE regulations Working closely with suppliers to procure hardware and software Liaising with third-party support providers Contributing to digital transformation initiatives, including EDI implementation and project-based work About You You'll be a proactive, detail-oriented IT professional who enjoys working in a fast-paced, professional environment. You'll bring: Strong, demonstrable IT support experience, particularly with Microsoft 365, Intune, Outlook, Teams, OneDrive, SharePoint, Word, and Excel Good working knowledge of iPhones and Apple Business Manager Experience working in a corporate IT support environment (3+ years) The ability to quickly learn and adapt to new systems and technologies Excellent communication skills, both in person and across email, Teams, and phone A logical, organised approach with the ability to prioritise competing demands A collaborative mindset with a positive, motivated attitude Desirable experience includes: Salesforce CRM ERP systems Project management or involvement in IT projects What's on Offer Join a global organisation with over 5,000 employees worldwide and a strong UK presence 37.5 hours per week, Monday to Friday Hybrid working available after training (4 days office-based, 1 day from home) Office based in Sutton, Surrey Excellent benefits package A supportive environment with opportunities to get involved in transformation projects and develop your skills Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: VLE/IT Officer Location: Ilford Campus Salary: 25,000 - 27,000 per year Job type: Full Time - Permanent About Us: Nelson College London (NCL) has established itself as a reputable and thriving higher education institution offering higher education across three strategically located campuses in East London and Kent, demonstrating NCL's commitment to providing quality education across varied communities, targeting widening access students. NCL is registered with the Office for Students (OfS) as an approved fee-cap provider. Moreover, NCL's achievement of the Teaching Excellence Framework (TEF) Silver award signifies its commitment to delivering high-quality teaching, learning, and outcomes for its widening access students. NCL stands as a dynamic and forward-thinking provider, dedicated to providing accessible, high-quality higher education that equips students with the skills and knowledge needed for success in their chosen fields. Purpose of Post: The VLE/IT Officer will be working closely with academics, Administrators, Library and Learning Resources Department and other departments within the college, delivering support and communication for staff and students on the of the College's VLE and IT systems. This role is not just technical and involves vital customer contact, and the post holder will be expected to provide excellent customer service to students and staff. Main Duties and Responsibilities: Creating courses in categories on the Virtual Learning Environment VLE) Uploading users in cohorts on the VLE Maintaining and reviewing student/teacher users on the VLE Maintaining performance and updating the weekly log report from the VLE Resolve Jira support tickets (e.g. password reset request) Producing VLE training material and other documents Updating Block (e.g. uploading timetable termly) Reviewing VLE connection log & record in report - Turnitin Proactively managing enterprise applications (Abintego, Bibliu, NCL Portal etc.) Maintaining Turnitin synchronising Assisting with the NCL Hub Assisting with the maintenance of a central filing system within the department (Disaster Risk Management Log) Delivering support and training on the use of VLE, IT and other learning technologies to students, academic and support staff Provide first-line IT support to staff and students, offering technical assistance, troubleshooting common issues, and escalating where necessary Assist senior staff with editing website content Performing any other tasks or activities that fall within the overall scope of the job Person Specification: The successful candidate should have the knowledge and competence required for standard acceptable performance in carrying out this role. The VLE/IT Officer should possess: Educated to A-level qualification or have relevant IT certification Excellent problem-solving, logical thinking, and analytical skills Clear, concise written and verbal communication Strong time management, organisation, and ability to prioritise Customer-focused with good interpersonal skills Knowledge of IT hardware, software, and operating systems (Windows) or a desire to learn Understanding of data security best practices (e.g. GDPR) Ability to work as part of a team and collaborate with other staff The ability to work effectively under pressure and within tight deadlines Knowledge of Microsoft Azure AD/Intra ID (desirable) How to Apply: Interested candidates are invited to submit their CV and a Cover Letter detailing their relevant experience and qualifications. Candidates with previous job titles and experience of; IT technician, IT support, IT systems administrator, IT engineer, IT manager, VLE, VLE officer, Virtual Learning Officer, Virtual Learning Assistant, may also be considered for this role.

Thomas Search has partnered with a leading defence engineering & technology contractor who is looking for a Junior Systems Engineer in Kyle of Lochalsh, Scotland. This is a rare and exciting opportunity to gain earlier career exposer to cutting edge technology and innovations in a beautiful part of the UK. The Role As a Junior Systems Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces whilst growing your skills and knowledge in an area of Systems Engineering that deals with some the latest technologies being utilised by the Royal Navy. Day-to-day, you'll play an active part in the technical delivery that supports Test, Trials, Training and Evaluation activity. You'll be involved in real project work from the outset, drawing on the experience of the wider technical community while steadily building your own confidence and capability. This role is designed to help you grow, giving you the chance to develop deeper subject matter expertise across system, platform specialisms, or build your technical leadership skills as you progress. You'll work closely with project managers and multi-disciplinary teams, contributing to meaningful engineering outcomes while learning from those around you. This is a role where you'll be supported, trusted and encouraged to stretch yourself, with a clear pathway to grow your career in systems engineering. Your responsibilities will include: Supporting and executing core systems engineering tasks across a range of meaningful projects. Installing, operating and helping to maintain the Test and Development System. Working with Shared Computing Environments as part of system integration activity. Helping resolve on-site issues linked to trials planning and stakeholder communication. Essential experience of the Systems Engineer: Experience in a relevant or aligned engineering, technical, IT, or systems environment. Some exposure to Test & Evaluation, Integration, or similar hands-on technical activity. A proactive, trustworthy and reliable approach, with a clear drive to learn, develop and progress. Essential qualifications & experience for the Systems Engineer: Honours Degree in Engineering, Physics or similar. HNC/D Level qualification is acceptable if accompanied with appropriate experience. Equivalent practical experience, an apprenticeship background, or demonstrable hands-on capability are equally valued. NB: Applicants must be eligible to obtain UK security clearances. This is a fully time permanent role working a 37-hour week based at the BUTEC site (British Underwater Test & Evaluation Centre) Kyle of Lochalsh, Scotland. BUTEC is a specialised facility focused on underwater testing and evaluation. It supports the development and assessment of various maritime systems including submarines, autonomous underwater vehicles and naval munitions. Working towards the advancement of underwater technology including innovations in sonar, navigation and communication systems in real-world scenarios.

Legal Technology and Innovation Manager London | Hybrid working We are recruiting for a Legal Technology and Innovation Manager to join a well-established legal technology function within a leading London-based law firm. This is a senior, hands-on role focused on helping lawyers use technology effectively to improve how legal services are delivered, both internally and to clients. The role You will work closely with partners, lawyers and business services teams to identify opportunities where technology can add value, then lead the delivery and adoption of those solutions. This includes modern legal technologies such as AI, document automation, workflow and collaboration tools. This is not a traditional IT support role. It combines legal understanding, technology delivery, project management and stakeholder engagement. Key responsibilities Working with legal teams to understand workflows and identify opportunities for technology-enabled improvement Leading the implementation, rollout and adoption of legal technology solutions Delivering training, demonstrations and support to drive user adoption Managing multiple lawtech projects from concept through to live use Engaging with technology vendors and assessing new tools Supporting client-facing initiatives, pitches and technology-enabled services Building strong relationships with senior stakeholders across the firm Supporting and mentoring junior members of the lawtech team What we are looking for Experience working with or within law firms or professional services organisations Strong exposure to legal technology, such as AI tools, document automation, workflow or collaboration platforms Proven experience delivering systems into legal environments and driving adoption Confidence working directly with partners and senior lawyers Strong communication skills and a practical, delivery-focused mindset Experience with project or process management methodologies A genuine interest in legal innovation and improving legal service delivery Background Suitable candidates may come from: An in-house legal technology or innovation role within a law firm A legal tech vendor, consultancy or alternative legal services provider with strong law firm exposure A legal background with a move into technology, innovation or legal operations Why apply Join a mature and well-supported lawtech function Work with modern legal technologies, including AI High visibility role with real impact on how legal work is delivered Exposure to senior lawyers and client-facing initiatives Long-term role with scope to develop and specialise Location & working pattern London-based role with hybrid working. Regular office attendance is expected to support collaboration with legal teams.

AMR287 Software Support Consultant/IT Support Specialist/1st/2nd line 25,000- 30,000 poss flex Bristol/Central My Client are a leading Bristol based IT Services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional Technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Previous IT Technical support gained in a busy IT environment. Any knowledge of Microsoft Teams or VOIP (SaaS) ideally both, or office365 advantageous. 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working and looking to develop in a scale up business 5) Natural relationship builder and good communicator My Client can offer a clear career path and do develop staff to maximise their full potential. This opportunity will certainly lead onto bigger and better things. Full training and development in this tech space for anyone moving into cloud/SaaS support. Anyone interested in this role should contact us Anthony Marks for more information immediately.

Your new role We're working with a leading global organisation that prides itself on delivering exceptional IT services to its employees worldwide. They are looking for an experienced End User Experience Technician to join their London team and play a key role in supporting end-user technology and ensuring smooth day-to-day operations. What you'll need to succeed As an End User Experience Technician, you'll be the go-to person for front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service request queues. Configure and deploy end-user hardware and software. Support new technology rollouts and assist with training. Perform IMAC services (install, move, add, change). Collaborate with Help Desk and other teams to troubleshoot and resolve issues. Document technical processes clearly for both technical and non-technical audiences. MUST BE IMMEDIATELY AVAILABLE AND ABLE TO START NEXT WEEK What you'll get in return Access to market-leading technologies Hybrid working. (4 days onsite, 1 Day WFH) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Join a team where technology meets opportunity! We're looking for a proactive and enthusiastic IT Support Engineer to become part of our growing internal IT team. This is more than just a support role - it's a chance to develop your skills, work with cutting-edge technology, and make a real impact in a collaborative environment. If you're passionate about IT, eager to learn, and thrive in a fast-paced setting, this role is for you. What You'll Do As an IT Support Engineer, you'll play a key role in keeping our systems running smoothly and our people productive. Your responsibilities will include: Managing Microsoft 365 and other cloud services to ensure seamless operations. Providing hands-on support - both onsite and remote - to resolve user issues quickly. Logging and tracking support requests to maintain service excellence. Generating management reports to help drive informed decisions. Setting up systems and workstations for new and existing users. What We're Looking For To succeed in this role, you'll bring: 6-12 months of on-site IT experience (ideal but not essential - we value potential!). Knowledge of Microsoft 365 administration and support . A team-first attitude and strong communication skills. A genuine passion for technology and a willingness to learn. Ideally someone who has completed an IT apprenticeship program , or has relevant Microsoft of Comptia certifications. Why Join ERSG? Career Growth: We invest in your development with training and opportunities to progress. Supportive Culture: Work in a friendly, collaborative environment where your ideas matter. Hands-On Experience: Get exposure to a wide range of technologies and projects. Impact: Your work will directly contribute to the success of our business. Ready to take the next step in your IT career? Apply today and be part of a team that values innovation, learning, and excellence. This role would be office based 4 days per week (after 3 months service) About ersg Set up in 2008, ersg is an award winning, international leader in staffing services to the global energy and built environment markets. We work with major international companies through to smaller independent businesses to enable their projects to be facilitated effectively throughout the entire project life cycle. Whilst headquartered in London, our global business has over 200 staff with offices across Europe, North America and Asia. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff job applicants. We do not discriminate against staff or applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Location: Saffron Walden (CB10) Type: Permanent Hours: 37.5 hours per week, Monday - Friday 9am-5.30pm Salary: 28,000 Job Reference: 35918 Polytec are looking for a proactive IT Administrator to maintain systems for our client in Saffron Walden. This is a hands-on, site-based role ideal for someone who enjoys variety and takes ownership of both day-to-day support and wider system improvements. Responsibilities: - Deploy software, manage user accounts and apply system policies across the network - Install, configure and maintain hardware, software, network and application components - Diagnose and resolve software, hardware and networking issues - Oversee data storage, backups and retrieval processes - Replace or upgrade faulty or outdated equipment - Recommend and implement improvements to optimise system performance - Enforce security best practices and support cyber-security initiatives - Document internal processes and workflows - Provide first-line IT support to employees Requirements: - Previous experience in an IT Support or IT Administrator role - Strong understanding of Windows operating systems - Knowledge of networking fundamentals - Experience installing, configuring and troubleshooting hardware and software - Awareness of cyber-security best practices and data protection principles - Good problem-solving skills with a proactive, hands-on approach - Strong communication and customer-service skills - Ability to work on site at least 4 days per week - Relevant IT qualification is desirable Please contact us as soon as possible for more details or apply below!

1st Line Support 6-Month Contract Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months contract with view to extend Rate: £130 - £140 per day Working hours: 37.5 hours per week Monday - Friday IR35 status: Inside IR35 Location: Hybrid, one day per week in Liverpool Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Application & IT Support Engineer Crewe - Hybrid Up To 35,000 We are looking for a proactive, technically confident 1st Line Support Engineer to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities. You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential. This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role this opportunity is not to be missed. The Role: Provide 1st line IT support across hardware, software, networks, and cloud services. Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents. Troubleshoot business application issues, integrations, and user errors within BC and connected systems. Manage new starter onboarding: account creation, hardware configuration, and access setup. Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications. Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP). Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements. Escalate complex technical issues to internal teams or external vendors when needed. Maintain accurate technical documentation, knowledge base articles, and support procedures. Act as a key liaison for IT suppliers, software providers, and support partners. Deliver ad-hoc user training, best-practice guidance, and system walkthroughs. Ensure compliance with IT policies, security standards, and internal processes at all times. You: Demonstrated experience supporting end users for IT & Applications. Strong technical troubleshooting ability with excellent problem-solving skills. Confident working independently and managing workloads under pressure. Highly organised with strong prioritisation and multitasking capability. Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users. Strong attention to detail and a commitment to delivering high-quality service. Curious, analytical mindset with a desire to continually develop technical knowledge. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Advisor Based in Beeston Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 1 weekend out of 4) 13.00 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Advisor. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail sector. This role is ideal for someone with strong technical troubleshooting skills and experience providing remote support, particularly for Android OS and payment processing systems. Responsibilities Provide second-line technical support for hardware, software, and bespoke systems. Diagnose and resolve complex issues quickly and effectively. Support Android-based platforms and payment processing technologies. Collaborate with internal teams to ensure seamless service delivery. Skills & Experience Proven experience in an IT Support environment. Strong analytical and technical skills (hardware/software troubleshooting). Intermediate to advanced PC literacy - confident with MS Office, web browsers, and databases. Experience with bespoke software and hardware solutions. Familiarity with Point of Sale (POS) environments. Desirable Knowledge Experience with any of the following will be an advantage: Android OS or other mobile operating systems. Mobile Device Management (MDM) tools. Remote access and support technologies. MySQL/MSSQL administration. AWS and Google Cloud Services. Remote deployment of software patches and upgrades. Payment systems (credit/debit card transactions and troubleshooting). What We're Looking For: Confident & Knowledgeable - demonstrating technical competence and assurance. Customer-Focused - delivering exceptional service and building trust. Passionate & committed - taking pride in meaningful results. Clear Communicator - projecting credibility and instilling confidence in users and colleagues. Responsible & Consistent - ensuring reliability and accountability in every interaction. Apply now and join a team that values innovation, collaboration, and excellence in service delivery. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

An IT Systems Administrator is sought by an established High-Tech Company to troubleshoot network s, improve infrastructure efficiency and maintain secure, reliable systems. On-site working required. Applicants are sought from IT Systems Administrators who hold a relevant IT Certification such as ITIL, CCNA, MCSA/E, CompTIA A+, who have proven experience of working in an IT Administration role within a commercial environment and who have strong communication and documentation skills. In this role the successful IT Systems Administrator will install, configure and maintain software, hardware, network and application components of the company IT systems. Bringing good diagnosis and troubleshooting skills to resolve software, hardware and network issues as well as ensuring proper and secure storage and backup of data as well as enforcing security best practices to prevent cyber attacks. Applicants for this IT Systems Administrator role should bring proven experience of IT support covering Windows and MAC Operating Systems, Microsoft 365 Administration, Cloud technologies, Networking and Infrastructure management and Cyber Security.

Onsite IT Support Engineer 5 Days Onsite Birmingham £150/day Outside IR35 We re working with a renowned business in Birmingham to find a hands-on IT Support Engineer. This fully onsite role is ideal for someone with strong practical experience in Autopilot, Intune, and Azure, delivering end-user and infrastructure support across the business. Requirements Serve as the primary onsite point of contact for IT support Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals Deploy, configure, and manage devices using Autopilot, Intune, and Azure Support onboarding/offboarding, VPN/VDI users, and hardware rollouts Liaise with vendors, maintain IT documentation, and ensure compliance with IT policies Skills Strong hands-on experience with Autopilot, Intune, and Azure Proven experience in Desktop/EUC/IT Support roles Solid knowledge of Windows 10/11, Microsoft 365, and enterprise applications Basic networking knowledge and experience with Active Directory Excellent communication and customer service skills This is a great opportunity to work onsite with a respected company. If this opportunity is for you please dont hesitate to apply.