110 jobs found in Tyne And Wear

We are seeking a highly motivated and experienced Service Desk Manager to lead and oversee the day-to-day operations of a dynamic and high-performing IT support team. As the Service Desk Manager, you will play a critical role in ensuring the efficient resolution of user issues, managing service desk operations, and driving continuous improvements to enhance customer satisfaction and operational performance. Key Responsibilities for the Service Desk Manager: Team Management Lead, mentor, and manage a team of service desk technicians, ensuring high levels of performance and engagement. Conduct regular performance evaluations, providing constructive feedback and fostering career growth. Develop and implement training programs to continually enhance team skills and expertise. Service Desk Operations Supervise the daily operations of the service desk, ensuring timely and effective resolution of user issues. Monitor key performance indicators (KPIs) and service desk metrics to ensure adherence to service level agreements (SLAs). Maintain and optimize service desk processes to deliver consistent, high-quality service. Ensure calls are answered promptly, within 10 seconds. Process Improvement Identify areas of opportunity for enhancing service desk operations and implement solutions to drive increased efficiency. Create and maintain a knowledge base of common issues and resolutions to streamline support. Stay informed about the latest industry trends and IT service management best practices. Incident and Problem Management Oversee the lifecycle of incidents and problems from initial report through to resolution and closure. Conduct root cause analysis for recurring issues and lead initiatives for long-term solutions. Collaborate with internal IT teams and external vendors to resolve complex technical challenges. Key skills for the Service Desk Manager: A minimum of 5 years of experience in IT support, with at least 2 years in a supervisory or management role. Proven track record of successfully managing a service desk or IT support team. Strong knowledge of ITIL principles and service management best practices. Proficiency in service management software (e.g., ServiceNow, Jira Service Desk, ConnectWise). Understanding of IT infrastructure, including hardware, software, and network systems. Exceptional leadership and team management abilities. If you're ready to take on a key leadership role in a fast-paced environment, we'd love to hear from you! Apply now to join a growing team where your expertise will make a real difference.

Service Co-ordinator required by a leading provider of Communications. Our client have a global presence including offices in 10 countries and have 250 staff globally. Our client are debt free, in a financially strong position and continue to grow their operations further. This is an exciting opportunity to work for a company with an excellent reputation and be an integral part to the company s future success! The successful candidate will have the following essential skills and experience: Must have a background in service coordination which includes scheduling engineers, generating reports, purchasing, sourcing etc Being the first point of contact or initial point of contact for all queries Must have a strong IT/Technical skills. A background in maritime / satellite communications is nice to have, but not essential for this role. The following company benefits are provided with this role: 25 days + Bank Holidays Sponsored Personal Pension Plan - up to 7.5% Annual Bonus of 5% Free Life Assurance x4 Annual Basic Salary Free Private Medical Insurance (Single Basis) Hybrid Working Flexitime On-Site Gym Free Parking Apply Now How do you like the sound of this role? Are you ready to take the next great job in your career - Simply apply for this role - and we will respond to your application within 24 hours!

Are you a Freelance Mid-weight UX Researcher? Care to work with a top FinTech company for a long-term project? Title : Freelance Mid-weight UX Researcher Start : ASAP Length : 9 months (to be extended) Client : Financial Payroll Software Day rate : £200 per day (maximum) IR35 : Inside IR35 (client has requested to use an Umbrella to invoice, not your Ltd) Work set-up : Working 5 days a week with 3 days in-house per week; other days are remote (can't be changed) Location : Dependent on office, either Manchester, Newcastle or London (or remote in Scotland) Brief : Apply qualitative & quantitative methods for actionable insights. Present research findings for stakeholder alignment & decisions. Collaborate with Digital teams to enhance UX & boost conversions. Use AI & research tools to optimize insights & operations. Combine multiple data sources (user research, analytics, A/B tests) to refine UX. Conduct UX bench-marking & best practices analysis. The essentials: Proven UX research impacting website conversion. Hands-on experience in all research stages (qual & quant). Ability to translate data into clear, strategic actions. Strong stakeholder management & research communication. Manage multiple projects in a fast-paced environment. Experience in design thinking workshops. Still reading this far? Send us your CV and let's talk : ) *Rates depend on experience and client requirements

I am currently recruiting on behalf of an end user in the North West, and they are looking for a D365FO Support Consultant to join their team on a permanent basis. The role is part office based, so you must either be based in the North East, or willing to relocate. Please see more information below: Key responsibilities Initial triage of D365 related incidents ensuring the impact and urgency of issues is recorded and understood. Investigation into relevant incidents with a view to identifying root cause and possible workarounds. Monitoring of key batch jobs and scheduled processes to avoid unnecessary disruption to the business Acts as liaison between IT Operations and ERP team, taking ownership of incidents and driving resolution Managing key stakeholder communication, ensuring relevant contacts are up to date with business impacting incidents and progress of investigation Involvement in upgrades and new functionality roll outs Conducting regression testing to ensure there are no additional bugs or issues due to the fixes implemented Performing thorough manual and automated testing on test plans to ensure the application works as intended Provides "Hyper Care" support during project go lives/cut overs Creation of knowledge base articles to assist both support and end users with resolving D365 issues. Contributes to development and bug fixing roadmap to ensure the most business impacting issues are addressed Does this sound interesting? If the answer is yes, please get in touch today and I can give you more information *Candidate must be based and eligible to work in the UK. Consultant: Kamilla Ryan Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Senior Software Engineer Hybrid - Newcastle A well-established Tech Consultancy based in Newcastle are on the lookout for a couple of skilled Senior Software Engineers (ideally with experience using Java and Angular ) to join several of their Agile squads. They're offering the opportunity to work with a really modern tech stack, where you will be building really scalable greenfield solutions in a really fun and flexible work environment. They've got a really busy pipeline of projects, really strong relationships with their long list of clients which spirals across multiple sectors (Fintech, Renewables, Oil & Gas, Public + many more!). It's a really unique environment where Engineers can have a lot of choice in what projects they want to join and tech they want to work with - this is highlighted with the tenure of many of their team, as many have been with the business for 5-10 years (it's really uncommon for someone to have a short-stint here!). Presently, they've got a couple requirements to join one of their Agile squads where you'll be working on a core project for one of their key clients using Java and Angular - so are ideally looking for Engineers that feel comfortable with these technologies. However, generally the organisation are pretty tech agnostic and it's a great environment for learning different technologies. They also using Python, .Net, TypeScript and are big users of Cloud Services (both AWS and Azure) - so there is plenty of technologies to learn here. You'll be joining a squad of circa 4-6 Engineers (depending on the project) and usually you'll be with the project from its initial design straight through to its completion - so you'll really pick up good exposure to working on large-scale projects . The teams are also really well defined as each will usually have a Project Lead, Software Architect, Front End, Back End or Full Stack Engineers, UX Specialists, Automation Engineers and DevOps Engineers. What separates them from other consultancies is you'll never be offshored to their client , you'll work within the business at all times (either onsite or at home). They also have a pretty strict no-overtime policy , as they're massive on finding the right work-to-life balance - so fortunately no really tight-deadlines or working late into the night. On top of this, they offer really flexible working - they're a family first organisation so the school drop off/pick up or even mid-day nursery appointments are all fine here. Not to mention, the company run multiple events from guest speakers to even weekly lunch treats for the team! Their office is based in central Newcastle , where it's really accessible by public transport links. They ideally hope people can pop into the offices once a week for SPRINTS/Meetings/Tech events etc but are pretty flex with this. They offer a competitive salary for this role (more than happy to discuss figures before submitting an application). This is on-top of a fairly competitive benefits package which includes an annual training allowance, good pension, loyal rewarding holiday scheme + many more. If you match most of the criteria, please do apply or feel free to reach out to Molly Candlish at Cathcart Technology to find out more.

Senior Software Engineer / Developer (C# .Net) Newcastle onsite to £130k+ Are you a Senior Software Engineer looking for an opportunity to progress your career, working on complex and interesting systems in an impactful role? You could be joining a FinTech start-up as a founding member, they have secure backing and an established Hedge Fund client as a partner. As a Senior Software Engineer you will collaborate with a small, talented team to deliver the core platform within a Microsoft environment using the latest versions of C# .Net to produce high quality code. The company has ambitious growth plans, this is a great opportunity to be involved from the ground up and progress your career. Location: You'll join colleagues in brand new Central Newcastle offices on a full-time basis (Monday to Friday), working hours with some flexibility. The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!). About you: You have achieved a minimum 2.1 BSc in Computer Science or similar technical discipline from a top tier / Russel Group university, backed by A's at A-level You're a technologist who enjoys collaborating and problem solving, working on complex, distributed systems You have expertise with modern C# .Net Core, Python skills would also be of benefit You have a strong knowledge of modern software engineering best practices and have experience across the full software development lifecycle You have a thorough understanding of Computer Science fundamentals such as OOP, Data Structures, Design Patterns, Algorithms You're excited to join a start-up in a role that you can shape and influence What's in it for you: As a Senior Software Engineer / Developer you will earn a competitive package: Salary (to £130k, negotiable) Bonus 25 days holiday Bupa healthcare Generous pension contribution Continuous career development opportunities Social team atmosphere with a range of events and early finish for drinks on Fridays Apply now to find out more about this Senior Software Engineer / Developer (C# .Net Core) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime example for newcomers in the Service Desk team. This senior role serves as a pivotal point for exploring numerous career avenues, including, but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance, mentorship, and training to junior IT support engineers to enhance their technical skills and promote professional growth; Act as an escalation point for complex technical issues and assist junior colleagues in troubleshooting and resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware problems detected; To take ownership of user problems and be proactive when dealing with user issues; Support users in the use of computer equipment as and when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact between 3rd line and the client. Respond to enquiries from clients and help them resolve any hardware or software problems; Skills & Experience Must have worked in a customer-facing IT support role for 2+ years; Be familiar with ticket systems, logging and remote management and monitoring processes; Excellent Customer Service Skills; Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire junior colleagues, delegate tasks effectively, and lead by example; Display excellent problem-solving skills and the ability to think critically to resolve technical issues and implement process improvements; Possess project management skills, including planning, execution, and monitoring, to manage IT projects effectively; Have the ability to address and resolve conflicts within the team, ensuring a harmonious and productive work environment; Identify areas for process improvement within the 2nd Line team and work on implementing enhancements to increase efficiency and service quality; ITIL process aware and be able to create and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL 4 Foundation certification

PHP / Laravel Developer - Gateshead - 50K - 55K DOE Hybrid - 2/3 days from office. I'm currently hiring for a PHP / Laravel Developer to take on a pivotal role within a Web Design company. You will work directly with a core business client and be responsible for the development of a brand new high-traffic website and a cutting-edge online application. This role offers the opportunity to be involved from the initial concept through to the build and launch of innovative digital solutions. The successful PHP / Laravel Developer will be involved in architecture discussions, you will decide what technology, tools are used and influence the direction of the website and applications. As a business, they specialise in developing high-traffic websites and cutting-edge online applications within a fast paced and highly competitive industry This company are advocates for professional development, they will encourage you to learn new skills and give you the freedom to work with new techs. Requirements: Strong proficiency in PHP and Laravel framework. REST API's HTML, CSS JavaScript / Typescript Experience with JS Libraries like React, Vue will be highly desirable. MySQL Proven experience in developing high-traffic websites and online applications. Self-sufficient with excellent problem-solving skills. Ability to work independently and as part of a team. Strong understanding of web development best practices and design patterns. Excellent communication skills and attention to detail. Salary for this role is up to 55K DOE + benefits - flexible working and hybrid working. If you are a strong developer with a passion for building high-quality web applications and are excited about the opportunity to grow with us, we would love to hear from you! Please send your CV

Sales Development Executive IT Solutions Gateshead Tyne & Wear Up to £35k with OTE NO Weekends! Do you have outbound sales experience? Looking to elevate your career? Join us as a Sales Development Executive as we celebrate yet another record-breaking year of growth. Embark on an exciting journey with Smart IT, a dynamic and rapidly expanding IT Solutions provider, at the forefront of technological innovation in the North East! Benefits of being a Sales Development Executive: Weekends Off: Embrace a work-life balance with absolutely no weekend work. Training Excellence: Dive into fully paid training and an ongoing development program to keep your skills sharp and your career on the rise. Earning Potential: Realise a realistic OTE of £35,000, complemented by uncapped commissions that recognise and reward your dedication. A very competitive basic salary of £27,500 Limitless Growth: Ride the wave of our yearly growth, offering boundless opportunities to elevate your career. Time Off Benefits: Enjoy competitive holiday entitlement, and here's the cherry on top paid holiday on your Birthday! Recognition Culture: Experience the thrill of achievement with performance-based incentives, bonuses, and exciting prizes that celebrate your success. Wellness Perks: Pedal into health with the Cycle to Work scheme, ensure your child's care with the Childcare Voucher scheme, and plan for the future with our Company Pension scheme. Free Parking: Park your worries aside with the added perk of free parking. Sales Development Executive Responsibilities: Make outbound calls to prospective clients to introduce Smart IT s range of products and services including IT services and Telecoms Create appointments for our field sales team to discuss any potential opportunities Maintain professional and ethical working practices at all times Attend sales meeting with our Business Development Managers when required Effectively manage data on CRM to create your own pipeline of clients Required skills of a Sales Development Executive: Outbound Sales Pro: You've got the experience in outbound sales, hitting targets and KPIs is second nature to you. Clear Communicator & Relationship Building: Your communication skills are top-notch and effective. You can connect effortlessly with others Customer-Centric Mindset: We're all about making our customers happy. If you're customer-focused, you'll fit right in. Determined and Results-Oriented: You're not afraid of challenges. In fact, you thrive on them. Team Player: You work well with others. Teamwork makes the dream work, right? Tech-Savvy: Navigating a PC is a breeze for you. Ambitious Go-Getter: You've got big dreams, and you're ready to make them happen. We're here to support your journey. Let's progress together At Smart IT, we don't just follow trends; we set them. Join us, and be a part of a company that values innovation, fosters professional development, and rewards excellence. Be a key player in a company that's making waves, seize this opportunity and APPLY TODAY WE WANT TO SPEAK TO YOU!

.NET Developer, C#, .NET 7, Angular 14, Web API 2 - Newcastle (Tech stack: .NET Developer, .NET 7, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer) Have you ever thought about getting from London to Edinburgh in 30 minutes? My client, a world leader in aerospace technology, and has decided to undertake research into a subsonic train transportation system similar to Hyperloop. Hyperloop and other subsonic transportation systems like this are essentially a futuristic train like mode of transport that have the ability to travel at speeds of over 700mph. Their R&D centres in the UK are in need of some talented .NET Developer to help build the software applications and cloud platforms that they need to run advanced data analytics and capture information from the high speed tests that they are running on a daily basis. .NET Developer applicants should have knowledge of: .NET, .NET Core / ASP.NET MVC, C# and SQL Sever. They will provide training into: .NET 7, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 14, Bootstrap, Agile and SQL Server 2022. All positions come with the following benefits: 15% bonus. 10% pension. Weekly office code competition. 5 days of brain-storming time per month. 28 days holiday + 1 extra day off on your birthday. Location: Newcastle upon Tyne, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

.NET Developer - Newcastle (Tech stack: .NET Developer, .NET 7, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 7, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Newcastle upon Tyne, UK / Remote Working Salary: £30,000 - £55,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

.NET Developer, .NET 7, C# - Computer Gaming Company - Sunderland (Tech stack: .NET Developer, .NET 7, C#, Azure, Angular 14, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world's most recognised computer gaming brand. We have 6 brand new requirements for .NET Developer with an extensive array of talent and expertise to work in their plush Sunderland offices. You will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide with exposure to: .NET 7, Azure, Angular 14, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2022. This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with an on-going training programme, structured career path, flexible working hours, home working and very stylish offices. Location: Sunderland, UK / Remote Working Salary: £40,000 - £60,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

React Developer React Developer - Social Messaging Platform - Newcastle Upon-Tyne (Tech stack: React Developer, React, JavaScript(ES6+), REST API, TypeScript, Cypress, jQuery, Angular, Node.JS, VueJS, Web, UI, UX, User Interface, User Experience, Front End, React Developer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate React Developer to bring their product to these new markets and help enhance this already successful company! Successful React Developer candidates should be able to demonstrate strong knowledge of: React, Javascript (ES6+), REST API. Any experience in the following is desirable: React Developer, React, JavaScript(ES6+), REST API, TypeScript, Cypress, jQuery, Angular, Node.JS, VueJS, Web, UI, UX, User Interface, User Experience, Front End, React Developer). Training will be provided in any of the technologies you lack, allowing you to turn your technological weaknesses into your greatest strengths! You will follow the firms official career progression programme. This is coupled with 15 days of dedicated technical training per year and bi-annual pay reviews. Our client offers a truly refreshing working environment including a free juice bar, casual dress, background music while you work, flexible working hours and home working. Location: Newcastle Upon-Tyne, UK / Remote Working Salary: £40,000 - £50,000 + Bonus + Pension + Benefits NOIRUKTECHRECNOIRUKREC NC/RFENEW40/50

Java Developer Java Developer - Specialist Digital Development Agency - Newcastle Are you a skilled and motivated Java Developer with expertise in essential technologies such as Java, HTML, CSS, and JavaScript? We have an exciting opportunity for you! Our esteemed client, an award-winning specialist digital development agency based in Newcastle, is seeking a talented Java Developer to join their dynamic team. About the Company: Our client is a renowned specialist digital development agency, recognised for their exceptional work and innovative solutions. With a track record of success and a commitment to delivering cutting-edge projects, they have established themselves as leaders in the industry, providing a stimulating and collaborative work environment. Role Responsibilities: As a Java Developer with our client, you will play a pivotal role in designing, developing, and maintaining robust software solutions. Your key responsibilities will include: Collaborating closely with cross-functional teams to analyse requirements and develop high-quality software solutions using Java, HTML, CSS, and JavaScript. Writing clean, efficient, and maintainable code, adhering to best practices and industry standards. Troubleshooting and debugging software issues, ensuring timely resolution and delivering top-notch software products. Participating in code reviews and providing constructive feedback to promote a culture of continuous improvement. Staying updated with the latest technologies and trends in Java, HTML, CSS, and JavaScript, and proactively applying them to enhance the development process. If you're a motivated Java Developer with expertise in essential technologies, and you're ready to take the next step in your career, apply now! Join our client's exceptional team in Newcastle and be part of their continued success in driving digital innovation. Location: Newcastle, UK / Hybrid Salary: £30,000 - £50,000 + Bonus + Pension + Benefits If this role is of interest to you, please send your CV to Matt Jones. NOIRUKTECHREC NOIRUKREC NC/JAV/2128

.NET Developer - .NET 7, C#, Blazor, Azure - Sunderland (Tech stack: .NET Developer, .NET 7, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% in the past 6 months and have ambitions to quadruple headcount over the next 2 years. We are seeking multiple gifted .NET Developer who have a genuine passion for developing revolutionary software solutions. .NET Developer applicants should have a skill set that includes: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Full training will be provided into: .NET 7, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. This is an amazing opportunity to join a firm that has revolutionized its industry and to work on groundbreaking software development projects! Location: Sunderland, UK / Remote Working Salary: £40,000 - £60,000k + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

Front End Developer Front End Developer - UK Tech Software Firm - Gateshead - Hybrid (Tech stack: Front End Developer, React, ReactJS 18, React Hooks, React.js, JavaScript, TypeScript, HTML, CSS, UI, UX, User Interface, User Experience, Javascript Developer, Front End Engineer, Front End Developer) Our client is UK's leading tech software provider of cloud accessibility and inclusion software, helping people with a range of accessibility needs, such as dyslexia or visual impairment, to access content in a way that works for them. My client is looking for Front End Developers who has current and relevant experience working with ReactJS. You should be a knowledgeable developer that has worked in complex projects and delivered excellent UX/UI. You should also have significant commercial experience in the web stack of ReactJS, HTML, CSS and JavaScript. Our client is looking for passionate Front End Developers with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): React, ReactJS 18, React Hooks, React.js, JavaScript, TypeScript, HTML, CSS, UI, UX, User Interface, User Experience, Git. The benefits include: Flexible start time with 2 days working from home Shares in the company. Pension scheme (6%). Bupa private healthcare. Free Gym Membership Generous referral bonus 27 days holiday a year in addition to bank holidays On site parking Employee Discount Scheme Enhanced Maternity & Paternity pay Location: Gateshead - Hybrid Working Salary: £35,000 - £50,000 + Bonus + Pension + Benefits To apply for this position please send your CV to Nimesh Henarath at Noir. NOIRUKTECHREC NOIRUKREC

.NET Developer - .NET 7, C#, Blazor, Azure - Sunderland (Tech stack: .NET Developer, .NET 7, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client is a crowd funded social advertising technology platform that sells services to Facebook advertisers to grow their marketing ROI. They were recently named one of 12 Facebook Strategic Preferred Marketing Developers (PMD); the highest distinction of excellence Facebook has ever offered their marketing partners. They have already grown by 100% in the past 6 months and have ambitions to quadruple headcount over the next 2 years. We are seeking multiple gifted .NET Developer who have a genuine passion for developing revolutionary software solutions. .NET Developer applicants should have a skill set that includes: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Full training will be provided into: .NET 7, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. This is an amazing opportunity to join a firm that has revolutionized its industry and to work on groundbreaking software development projects! Location: Sunderland, UK / Remote Working Salary: £40,000 - £60,000k + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

.NET Developer, .NET 6, C# - Global Record Label - Gateshead (Tech stack: .NET Developer, .NET 6, C#, Azure, Angular 13, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) We are pleased to announce that our client, one of the largest and most recognised brands within the music industry, is seeking .NET Developer to work out of their plush offices in the heart of Gateshead. You will be working on the development of high-availability and highly-transactional .NET / C# applications which will be critical to the launch of their new online music shopping channel. We are seeking .NET Developer candidates with a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide training into: .NET 6, Azure, Angular 13, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2019. My client offers flexible working hours, home working and amazing offices (onsite cinema, pool tables, bar, free canteen, gym). These positions are bootylicious!!! Location: Gateshead, UK / Remote Working Salary: £40,000 - £55,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

.NET Developer - Newcastle (Tech stack: .NET Developer, .NET 7, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 7, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Newcastle upon Tyne, UK / Remote Working Salary: £30,000 - £55,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

.NET Developer, C#, .NET 6, Angular 13, Web API 2 - Newcastle (Tech stack: .NET Developer, .NET 6, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer) Have you ever thought about getting from London to Edinburgh in 30 minutes? My client, a world leader in aerospace technology, and has decided to undertake research into a subsonic train transportation system similar to Hyperloop. Hyperloop and other subsonic transportation systems like this are essentially a futuristic train like mode of transport that have the ability to travel at speeds of over 700mph. Their R&D centres in the UK are in need of some talented .NET Developer to help build the software applications and cloud platforms that they need to run advanced data analytics and capture information from the high speed tests that they are running on a daily basis. .NET Developer applicants should have knowledge of: .NET, .NET Core / ASP.NET MVC, C# and SQL Sever. They will provide training into: .NET 6, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 13, Bootstrap, Agile and SQL Server 2019. All positions come with the following benefits: 15% bonus. 10% pension. Weekly office code competition. 5 days of brain-storming time per month. 28 days holiday + 1 extra day off on your birthday. Location: Newcastle upon Tyne, UK / Remote Working Salary: £35,000 - £65,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

.NET Developer, .NET 6, C# - Computer Gaming Company - Sunderland (Tech stack: .NET Developer, .NET 6, C#, Azure, Angular 13, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world's most recognised computer gaming brand. We have 6 brand new requirements for .NET Developer with an extensive array of talent and expertise to work in their plush Sunderland offices. You will be given complete ownership of your business area and the opportunity to work on the full project life cycle. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide with exposure to: .NET 6, Azure, Angular 13, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2019. This is a truly amazing opportunity to work for a forward thinking and progressive company, one that can provide you with an on-going training programme, structured career path, flexible working hours, home working and very stylish offices. Location: Sunderland, UK / Remote Working Salary: £40,000 - £60,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC

UX Designer - Newcastle / 100% remote - up to £49K DOE We are working with an international organisation who are recognized for providing national services to both public authorities and commercial organisations, are currently hiring for a UX Designer to join their team. Within this exciting new role, you work with a highly skilled, agile software development team who provide agile development services for multiple customers, across a range of important software products. You will be comfortable working in cross functional teams in a fast-paced, collaborative environment, focused on transforming customers experiences. The perfect candidate, will have extensive experience as a UX designer and interaction with enterprise solutions, working with engineers and leading complex discussions in UX design. You'll have a portfolio that demonstrates your experience in creating concepts and detailing customer journey, ideally specifying interactions for hardware and / or software services for enterprise products. This role can be office based, hybrid or remote. They have an office in Newcastle, if you are looking for remote work, we can only accept applicants who are living in the UK and unfortunately, we are not able to offer sponsorship for this role. Salary for this role is: £49K DOE. Benefits Remote and flexible working opportunities 26 days holiday + bank holidays Excellent career development opportunities Pension scheme Life assurance Private health care. Reward and recognition schemes Various other perks and employee assistance packages. If you are an experienced UX Designer looking for their next role and want to know more - please send me your most updated CV today to & I can give you a ring to discuss further!

Salary: £30-60 per hour Locations: all UK outside of London Are you a trained IB teacher? Spires seeks experienced tutors of IB subjects who can cover both the HL and SL syllabus of the diploma course. Applicants must have a minimum of a degree and formal experience as a teacher or tutor. We look favourably on those with teaching qualifications/licences and any further training towards teaching for the IB. Spires is an online tutoring platform which continues to double in size each year, with more students joining each day looking for help with their studies. The function of Spires is to connect students with tutors across the world and facilitate the online tutoring process. It streamlines the private tutoring process for both parties, eliminating paperwork and administration, as well as the need to travel. Tutors are treated as self-employed professionals and are given the freedom and flexibility to set their own hours and their own rates. They are fully responsible for determining what they teach and how they teach it. Key requirements: Committed - Spires seeks to create a class of professional tutors and elevate the profession. Prospective tutors need to show a commitment to education, they must have demonstratable lecturing or tutoring experience and they must be committed to tutoring for the long term. Tech orientated - You must be able to use technology easily and should have experience of delivering classes online. We expect you to be computer literate and be able to use all common tools and software e.g., video calling, emailing and typing without issue. You must also be able to use our user guide, which contains a searchable database of articles with screenshots and videos. Student focused - A tutorial is all about serving a student's needs. Tutors need to plan and deliver engaging tutorials which explore the problems a student has and why they are having them. We expect tutors to be able to build long term relationships with students. Independent - Tutors must be able to think and work independently. The Spires platform operates 24 hours a day, 7 days a year, and is never closed. Tutors can be giving a class at any time of day and will need to be able to troubleshoot basic issues, as well as utilise our user guide for help. Application process: Apply online, it takes only 10 minutes! If we like your profile, we will invite you interview. This will consist of a short 10-minute online tutorial. This entire process can be completed within 24 hours, so it is up to you to act fast! Applicants need to have the right to work in the UK. We do not accept students, or those on tier 2 or tier 4 visas.

Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!

Our Global FTSE 250 client are urgently seeking an IT Service Desk Analyst to join their team on a 9 months fixed term contract basis. As the IT Service Desk Analyst, you will be responsible for providing first/second level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes. Role accountabilities for an IT Service Desk Analyst: Act as a single point of contact for users regarding IT issues and queries Receiving, logging and managing tickets via the Manage Engine Tool Maintaining an Asset Database and tracking changes 1st and 2nd line support - troubleshooting of IT issues Escalate breached calls and high priority incidents Log all calls in the Service Desk Call Logging system Be active in shift left activities to the service desk Working with multiple teams and ITOC SME/ technical specialist to review alerts Skills and Experiences: Experience Supporting Office 365, Active Directory Minimum of 1 years previous experience in Contact Centre, Service Desk or similar environment Excellent communication/interpersonal skills Flexible and adaptable to changing business needs and processes Ability to prioritise/schedule work Good Analytical skill in problem solving

Trainee Cyber Security Technician Benefit from interviews and opportunities for 3 years Gain employer desired certifications All experience levels welcome Future-proof your career in IT Are you looking to retrain or upskill for a career in the tech industry? Upgrade your skill set and become a Cyber Security professional. The Training Room are specialists at supporting aspiring tech talent on their journey to becoming certified and industry ready Cyber Security professionals. Our training provides learners with the core knowledge required of any cyber security role and provides a springboard to intermediate-level cybersecurity jobs. The skills you develop will allow you to confidently identify and expose latencies across databases, networks, hardware and much more. You will receive everything you need to start your career regardless of your current experience level or location ensuring you progress with the skills you need to enter a profession that is becoming more vital every day. No prior industry experience required - No matter your background, previous studies or work history - if you think you have the base-line skills needed then we can help you launch the career you want. You will gain the following certifications: ITF + (IT fundamentals) An introduction to basic IT knowledge and skills, covering all areas of IT foundations CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices CompTIA Security+ Validate your baseline skills to perform core security functions by monitoring and diagnosing networks, understanding malware, vulnerabilities, and threats to network Plus 1 of the following: PenTest+ (Penetration Testing) This certificate gives you the expertise in information gathering, vulnerability identification, attacks and exploits, penetration testing tools and skills and finally information reporting CySA+ (Cybersecurity Analyst) The second certificate validates your skills and furthers your understanding of vulnerability management, threat management, security architecture, counter hacking skills and techniques The career you have always wanted is closer than you realise! What are you waiting for? APPLY NOW for more information.

Location: Primarily Ponteland with flexible working across the Force area, including Home Working The role As the Senior Network Engineer, you will be the senior member of a 5-person network support team reporting to the Infrastructure Services Manager. The Network team manages the force's WAN managed service provider alongside the delivery of inhouse support and maintenance services for its LAN/Wi-Fi estate and network security appliances, across 80+ locations throughout the Northumberland and Tyne and Wear areas. You will bring networking expertise into the team and will work with the Technology Architect to set networking standards and to design networking solutions in support of new product/service development. You will inspire and develop the skills of the network team to deliver outstanding networking services aligned to these standards and service designs. You'll have a passion to deliver outstanding customer service, have an aptitude for problem-solving and troubleshooting and will embrace an environment of continual change and process improvement. What will I be doing? You will bring Network support expertise into the network team and will work with the existing team to further develop their skills and expertise. You will work with the Technology Architect to document the existing environment and to develop new standards and designs to support the delivery of effective networking services in the years ahead. You will be heavily involved in the technical design discussions with the force's WAN service provider to ensure that an effective networking solution is designed and installed and ensure that the team have the skills and understanding to support this networking environment on a 24×7 basis. You will assist in the assessment of the current networking services and make recommendations to the Infrastructure Services Manager as to the most appropriate enhancements to the environment in support of effective operational policing and back-office service delivery. You will work with the WAN service provider and the internal support team to deliver and maintain this environment. You will lead the networking team in the refresh of all networking and security solutions and in the lifecycle management of these solutions to maintain a robust and secure networking service, leading the response to vulnerability issues identified by external or internal monitoring services. You will inspire the team of network engineers to deliver an outstanding second line support service. What do I need? Educated to degree level (or equivalent relevant experience). CCNA qualified or with the equivalent relevant experience. Excellent technical understanding of security products Excellent knowledge of how to install, configure and maintain, switch and routing technologies (preferably Cisco) Experience of installing, configuring and maintaining, wireless technology (ideally Meraki) Experience of installation, configuration and maintenance of VPN technology Experience of configuration and use of network management and monitoring tools such as (SolarWinds, Cisco Prime,) Significant experience in the management of suppliers to achieve contracted service levels. Demonstrable strategic thinking and action planning experience. Demonstrable experience of managing a 2nd/3rd line network (WAN/LAN/WiFi) support and configuration service Logical approach to troubleshooting and use of appropriate troubleshooting tools (packet captures) People Management and Development skills in terms of Line Management What can you expect from us in return for your dedication? · Fantastic public pension scheme · Childcare Vouchers · Excellent discounts on all things from shopping to eating out thanks to the BlueLight Discount Card · Huge focus on wellbeing, trained mental health first aiders on site, EAP service · Access to gyms Amongst other benefits Vetting: Management vetting (MV) You must have been resident in the UK for a period of 5 years prior to your application to be eligible. A job offer will be dependent upon vetting clearance, and references. For full details please see our Careers site

£20,000-£25,000 per year Monday-Friday 8:30am-5pm Netwirking are working with a business based in Newcastle upon Tyne who are looking to add a IT Support Technician to their team. With over 30 years experience in their sector, they are looking for someone from a technical background who also possesses exceptional customer service skills. Key Responsibilities: Liaise directly with customers via phone and email to diagnose and resolve software issues Handle customer issues and queries, provide appropriate solutions within an appropriate time frame and follow up to ensure resolution Build sustainable relationships and trust with customers through interactive communication Go the extra mile to engage customers whilst representing the company in a positive and professional manner Ensuring KPI's are met and assist other members of the support team Identify reoccurring technical faults and provide recommendations to the Operations Manager About You: Previous software support experience is desirable Customer Service focussed Strong troubleshooting ability Highly motivated Excellent communication skills Strong time management skills Good documentation skills Able to work well as part of a team and individually Maintain awareness of new and emerging technologies

Company: BT Job Title: Inbound & Outbound Sales Advisor- Public Sector , BT Location: Doxford Salary: £19,011 basic salary + £10-£20k OTE REF: J11798:NE Sector: Telecoms BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall BT Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Inbound & Outbound Sales Advisor- Public Sector Package: Competitive basic + OTE World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Inbound & Outbound Sales Advisor- Public Sector Role: Respond to incoming customer calls and emails in a timely and professional manner, educating them on BT's products and services Proactively contact prospects where appropriate to win new business across all of the company brands, as well as working on outbound campaigns to existing clients to seek up-sell opportunities Deliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional manner Achieve targets for sales volumes and other sales metrics, alongside contributing to team business efficiency targets Complete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing BT in the best possible light to the business customer base Take responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needs Inbound & Outbound Sales Advisor- Public Sector Requirements: Possess exceptional communication and interpersonal skills Excellent customer services skills and a customer orientated mind-set Reliable and proactive IT literate Self-motivated, with a strong desire to succeed A team player, who can also work autonomously Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Employer description: We provide approved Land Rover aftercare. Whatever you're looking for, Team Valley Land Rover Service Centre, Gateshead welcome you and look forward to providing you with the best possible Land Rover experience. Overview: The main purpose of the Parts Trainee is to enthusiastically work alongside and under the immediate supervision of an experienced Parts Manager, accurately identifying customer parts requirements, maintain parts stock and stock records, process parts orders efficiently, ensure the highest level of customer satisfaction, and to contribute to departmental compliance with company policies, manufacturer agreements and industry guidelines. Main role: Objectives: Accurately identify customer parts requirements Maintain parts stock and stock records Process parts orders efficiently Ensure the highest level of customer satisfaction Contribute to departmental compliance with company policies, manufacturer agreements and industry guidelines Measures: Parts sales vs objectives Partner Certification Audit Stock Control data accuracy on various systems which is updated constantly Parts Ordering and stock levels The following are core to the effective performance of the Parts Trainee: Primary responsibilities: Accurately Identify Customer Parts Requirements Maintain an up-to-date knowledge of new or updated parts, and ensure parts bulletins, lists and catalogues are read and stored. Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department. Attend training courses and pass post course evaluations to develop job-related knowledge. Liaise with line manager to monitor lost sales for inventory control. Work in a co-operative manner with warranty processes for the accurate storage and retrieval of warranty and goodwill parts, ensuring they are stored in the proscribed manner in the and retrieved in the proscribed manner to ensure warranty parts are returned as required by the Manufacturer. Maintain Parts Stock and Stock Records Ensure all stock is kept securely and in good condition. Maintain stock control and guard against any unauthorised removal of parts stock updating data to reflect this. Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the line manager. Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued. Assist line manager in all aspects of stocktaking and stock management. Process Parts Orders Efficiently Ensure all paperwork, documentation and parts requisitions are completed accurately. Ensure all credit sales transactions are to an authorised signatory or approved account, and cash and cheque payments are received and stored securely. Place special orders as necessary, balancing the needs of economy and speed of delivery according to line manager guidelines. Source the availability of additional parts from the retailer. Search for part numbers using the Microcat and other required systems, Manufacturer or otherwise. Ensure the Highest Level of Customer Satisfaction Satisfy customer requirements by identifying parts accurately. Answer customer queries regarding parts warranties in a manner that is easily understood. Receive customers promptly and courteously. Develop and maintain excellent relationships with customers by meeting and exceeding their expectations. Contribute to Departmental Compliance with Company Policies, Manufacturer Agreements and Industry Guidelines Ensure the department is kept clean and tidy. Ensure the correct recycling of all disposed and damaged items in line with environmental regulations. Adhere to all Health and Safety and Company policies and procedures. Ensure that procedures appertaining to recycling/exchange units are adhered to. To proactively and successfully participate in Brand training. Other Responsibilities: Additional responsibilities, which are not mentioned in the job role, may also be carried out. Required skills: Good communication skills Enthusiastic to learn the job role Good work ethic IT skills Entry Level Requirements: The entry requirements for this programme are as follows: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject Experience (if the learner can't meet the qualification requirements): Those working in a role (for at least 6 months) where data is used on a regular basis and able to demonstrate working towards Level 2 in Maths and English. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here: https://Qualifications/UKQRS/Default.aspx Future prospects: The future prospects of this position are full-time employment on completion of the apprenticeship and potentially go onto gain Land Rover certified qualifications. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Company We're supporting a large, well established organisation, based just outside of Newcastle in the recruitment of two Senior Project Managers. The client has a suite of products used by clients all around the world and are currently working through a digital transformation programme that will see them redevelop their software into a cloud agnostic solution in addition to changing internal processes across the company. Role • Initial deployment into and liason with the customer to ensure all first phase fundamentals are established. • Working closely with the project team and support functions ensure we have the right facilities set up to professionally manage regional projects. • Hands on management and ownership of the project, driving the right leadership, behaviour and ultimately culture to deliver solutions that meet our customer demands and tolerances applied to the project. • Establishing project governance that enables the right stakeholders to make timely decisions about risks, issues and obstacles that require stakeholder intervention and could adversely impact project delivery. • Establishing project tolerances and managing the creation and delivery of project outputs within these tolerances (time, cost and quality) - including establishment of a regional team that over time will become self-sufficient to continue the delivery of the project. • Eliminating ambiguity around project scope, schedule, cost, quality, resources and risk - both forecasting during up-front planning phases and then managing throughout the duration of the project. Establishing the correct sign offs for specification, budget, risk and timelines. • Owning, planning and monitoring the project, including the production of progress reports, board reports etc. against plan • Ensuring strong linkages with the deployable team to ensure quick hand over and management of tasks as needed. • Anticipating and managing project-level issues and risks with appropriate management /mitigation plans as required. • Direct liaison with multi-level management in our customers ensuring the right people have the right information and answers needed. • Directing and motivating the Project Team and keeping an active pulse on the general heath of the project. Person Candidates need to be highly experienced managers ideally with exposure to large scale government or public sector projects. An excellent awareness of project management methodologies and a qualification such as MSP would be ideal. You will need to be hands on and able to take a lead on larger projects, comfortable with customer facing work and engaging with senior level stakeholders. Experience establishing and managing project governance is important and will aid in the management of risks or issues as well as timescales for delivery. The role will come with salary of up to £62,000, car allowance (£4000) and a bonus of up to 15%.

IT Infrastructure Engineer AWS / Azure / Office 365 / Cloud / VMWare / Mi crosoft SQL Salary: £28,000 - £35,000 Location: Newcastle I'm excited to be working with one of the UKs leading Motor retailers who now, after continued growth and success are looking for an IT infrastructure Engineer to join their expanding team to ensure systems and servers continue to run smoothly. You will have the opportunity to coordinate key IT projects, Troubleshoot issues and occasionally provide 3rd line support and maintenance to all servers, storage and Azure/AWS Platforms. Essentials: Proficient in supporting Microsoft server technologies such as AD, DHCP, DNS Experience with Cloud Platforms such as Azure and AWS Knowledge of and experienced in managing and supporting VMWare environments Working knowledge of enterprise endpoint security Experience in Microsoft SQL administration Benefits: Competitive pension Share incentive scheme Competitive holidays Discounted car service rates + lots more! To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Olly Mason at Heat Recruitment. AWS / Azure / Office 365 / Cloud / VMWare / Mi crosoft SQL / IT Infrastructure Engineer / 3rd Line Support

1st Line Support / Desktop Support Location: Sunderland Type: Permanent Salary: £21,000 One of the countries international players is seeking a motivated candidate to fill a Desktop Support role. You will be working in their hands-on IT Tech department support internal sites around the North East and remote support for national users. This role is excellent for someone looking to start their career in IT as it is an entry-level role . Any relevant IT qualification, or knowledge ideal with experience being preferable. You will be required to own a full driver's license to be accepted for the role. Key Responsibilities: Troubleshooting and resolving technical IT queries Management of Active Directory users & computers Remote support of switching routers, hardware, and Wi-Fi Desired Skills: Professional telephone manner Willingness to learn new applications and processes Focused and able to work alone or within a team Ability to work to strict deadlines Experience of Microsoft Windows 10 A good understanding of ICT hardware, & preferably software A basic understanding of Microsoft based networking technologies If you are interested or may know of someone who is, please refer them and you will be eligible for a £200 voucher if they get the role. Every CV sent will be reviewed . If you are successful, you will be contacted to further develop your application. If you secure an interview, it will be based in the Sunderland Office, in person .

I am currently recruiting for a Servicenow Developer to complete a 12 month project, inside IR35. As part of the role, you will design and develop solutions to meet requirements to increase the usability and stability of the platform. This role will predominantly be remote, with occasional travel to Newcastle. Lawrence Harvey is acting as an Employment Business in regards to this position.

UX/Interaction Designer Fully Remote Outside IR35 An award winning consultancy who are focused on delivering outcomes, solving complex problems with technology by hand-picked high performing teams. They design and deliver digital solutions to public sectors. A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others. At this level, you: Will work with service managers and programme directors to develop design concepts May have responsibility across complex services Will help set direction and embed good practice within teams Will make important decisions based on research and understand how this research impacts others Skills needed for this role GDS experience essential Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope. (Relevant skill level: practitioner) Communication skills. You can listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences. You know how to manage stakeholder expectations. You can be flexible and you are capable of proactive and reactive communication. You know how to facilitate difficult discussions within the team or with diverse senior stakeholders. (Relevant skill level: practitioner) Community collaboration. You know how to work collaboratively within a group, actively networking with others and varying feedback for the appropriate time to ensure the discussion sticks. You can use your initiative to identify problems or issues in the team dynamic and rectify them. You can pull out issues through agile health-checks with the team to provoke the right responses. (Relevant skill level: practitioner) Digital perspective. You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital. (Relevant skill level: practitioner) Evidence- and context-based design. You know how to design systems for use across multiple services and can identify the simplest approach out of a variety of approaches. (Relevant skill level: expert) Experience of working within constraints. You can identify constraints and can communicate about these and work within them. You know how to challenge the validity of constraints. You can ensure standards are being met. (Relevant skill level: working) Facilitating decisions and risks. You can work with higher impact or more complex risks. You know how to build consensus between services or independent stakeholders. You can lead others to make good design decisions. You know how to apply different risk methodologies in proportion to the risk in question. (Relevant skill level: practitioner) Leadership and guidance. You can make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase. You can build consensus between services or independent stakeholders. You can identify problems or issues in the team dynamic and rectify them. You engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks. You can bring people together to form a motivated team and help create the right environment for a team to work in. You know how to facilitate the best team make-up depending on the situation. (Relevant skill level: practitioner) Prototyping in code. You can create static HTML and CSS prototypes. You know how to code for different screen sizes. You can version and host a prototype. (Relevant skill level: practitioner) Prototyping . You are experienced in using a variety of methods of prototyping. You know how to share best practice and can coach others. You can look at strategic service design end to end. (Relevant skill level: expert) Strategic thinking. You can lead the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met. (Relevant skill level: expert) User focus. You know how to give direction on which tools or methods to use. You are experienced in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure these are met by the business. You know how to apply strategic thinking in how to provide the best service for the end user. (Relevant skill level: expert)

User Researcher Newcastle Upon Tyne Outside IR35 An award-winning consultancy who are focused on delivering outcomes, solving complex problems with technology by hand-picked high performing teams. They design and deliver digital solutions to public sectors. User Researcher A senior user researcher is an experienced practitioner who is able to plan and lead user research activities in larger teams and on more complex services. At this level, you will be expected to: build user-centred practices in new teams align user research activities with wider plans to inform a service proposition supervise and develop other user researchers to assure and improve research practice Skills needed for this role GDS experience essential Analysis and synthesis . You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues' findings to assure best practice. (Relevant skill level: practitioner) Inclusive research . You can help teams understand the diversity of users of government services. You know how to include all kinds of users in appropriate research activities. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. (Relevant skill level: practitioner) Research skills . You have experience of, and can help teams adopt, a wide range of user research methods. You can plan user research for services with challenging user needs and complex user journeys. You can advise colleagues on the choice and application of research methods to assure best practice. (Relevant skill level: practitioner) Society and technology . You understand the social and technological context for government services. You can align user research activities to help your team understand changing user behaviour. (Relevant skill level: working) Strategic insight . You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action. (Relevant skill level: working) Technical understanding . You know about the technologies used to build and operate digital services. You can collaborate closely with colleagues in different digital disciplines. (Relevant skill level: practitioner) User-centred and agile practices . You understand and have experience of a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their agile workflow. You can advocate for user research and engage sceptical colleagues and stakeholders. (Relevant skill level: practitioner)

Trainee IT Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (18K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £18K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £18-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £690, or 8 monthly payments of £99, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.

The Company Internationally renowned consumer business is looking to recruit a Systems Analyst. The Role As part of a small team, you will be supporting and improving business processes with systems such as the ERP and Warehouse Management System as well as support projects across these systems. In this broad and varied role, you will: Provide support to the business on incidents, problems and use of core business systems, with a primary focus on operational departments. Provide problem definition and root cause analysis to solve business issues with core business systems. Provide expertise on operational use of business systems to support business users and the IT development team in delivering changes. Undertake process and systems analysis to define and document requirements to feed into the change process. Provide testing and training support in the role of expert on the use of core business systems. Document known problems, workarounds and routine tasks to ensure entire support team has understanding and resources to provide support to the business. Support wider business systems through supporting the business with system use and configuration. The Requirements With previous business systems support experience, ideally but not necessarily with ERP systems, you will be motivated in making a difference and enjoy both delivering service as well as business change. Some development/configuration skills will be beneficial. This is an excellent opportunity for someone with the right attitude and aptitude to gain invaluable experience in a dynamic business.

Position: Embedded Software Engineer Salary: £45,000 - £55,000 Office Location: Newcastle Work Location: Hybrid WFH model available A Newcastle based business who are the leaders in touch interactive services are looking to recruit an embedded software engineer to the team. The business is based South of Newcastle and is proud that all Research and Development and manufacturing takes place on site in Newcastle. I have personally recruited for this business since 2007 and followed their journey from an interactive touch screen development business to a company that offers all services relating to interactive touch. Working with leaders in the gaming sector the company has technology that can identify different types of touch on its displays, such as if it a hand, elbow, knuckle, touching the screen. The business also has interactive services ranging from interactive tables, floors, and walls to a new product currently in the development stage that works in a similar way to touch screens but using light. The work will be complex, interactive, and tangible and would really suit an electronics software engineer who has a passion for electronics and embedded software. The business is willing to allow flexible / hybrid working but there will be a need to be on site as well, as the product is so interactive. If you are an inquisitive embedded engineer who enjoys working on complex interactive developments, this would be the perfect role for you. Below are some of the skills required for this role, however the client is flexible for the right personality and brain if the embedded systems knowledge is there. Skills and experience Required: Embedded C/C++ firmware development on STM32 ARM Cortex Algorithm development with strong Mathematical and problem-solving System design and debugging Object orientated design Test driven development Source code control To apply for this vacancy please send your CV to Laurence Powell or Andrew Knight of KO2 Embedded Recruitment Solutions

CV Screen is recruiting for an experienced SQL Developer who will join a leading medical company based in the North East. The successful candidate will need to be based within 45 minutes of Newcastle, but flexible working is offered. A salary of up to £45,000 is available. DUTIES - Maintain database systems using SQL server management Studio - Developing VB script within the ERP software to support the needs of the business. - Write SQL views and have the ability to write SQL to support the needs of the business. - Write reports and develop customer facing documents using Crystal reports software. - Use of XML and XSL to support automation projects - Analyse the requirements of the organisation and organise the IT resources of the organisation accordingly, choosing the most suitable software and hardware. REQUIREMENTS Strong SQL Development experience Knowledge of developing ERP systems would be desirable. Any knowledge of Crystal Reports is also desirable. SALARY to £45,000 + Benefits LOCATION Newcastle / Tyneside COMMUTE FROM Sunderland / Gateshead / Washington TO APPLY Please email your CV through to Sam Gillett of CV Screen in strict confidence CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

About Us We're an innovative tech consultancy - a team of problem solvers. Since 1993 we've been finding better ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people. Our platform engineers design, build and maintain the delivery infrastructure, systems and processes underpinning technology transformation engagements and lead the adoption of modern platforms and ways of working. About the Role We're looking for hands-on platform engineers with deep understanding of the AWS ecosystem to join delivery teams working on some of the most exciting digital programmes around, with clients in a range of industries. As an AWS expert, you'll work in small product teams alongside developers, architects, designers, analysts and product owners to deliver automation, tooling and cloud infrastructure. We encourage continuous learning, so as well as the opportunity to work with some of the brightest and best in the industry, and evaluate the latest technologies, we'll reward you for obtaining AWS certifications. About You You'll have the expertise and confidence to lead the definition and support of the AWS delivery platform in complex engagements, typically working in multi-disciplinary teams on client site. You'll have: Significant commercial experience of designing, deploying and managing enterprise cloud environments. Experience of containers and container orchestration (Docker, Kubernetes, EKS etc.) Experience with infrastructure-as-code tools like Terraform, CloudFormation or Pulumi. In-depth configuration management, automation and scripting using tools such as Python, Ruby and Go. Detailed knowledge of platform and application automated deployment technologies like Puppet, Chef, SaltStack etc. Exposure to iterative/agile development methodologies and experience of enabling team delivery through technology. Some of the Perks A collaborative and inspiring environment working alongside some of the best tech people in the industry Hybrid working - you can vary your working location to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles Flexible benefits allowance - you can spend on additional pension contributions, healthcare, dental and more… We partner with Lifeworks to offer wellbeing support to our employees Life Assurance (4 x annual salary) Giving back - the ability to get involved nationally and regionally with partnerships to get people from different backgrounds into tech 25 days annual leave plus bank holidays Discounts - we have preferred rates from dozens of retail, lifestyle and utility brands An industry-leading referral scheme BJSS is committed to equal opportunities and diversity so we want to ensure that our recruitment and selection processes are fair to all who wish to apply.

About Us We're an innovative tech consultancy - a team of problem solvers. Since 1993 we've been finding better ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people. Our platform engineers design, build and maintain the delivery infrastructure, systems and processes underpinning technology transformation engagements and lead the adoption of modern platforms and ways of working. About the Role We're looking for hands-on platform engineers with deep understanding of the Azure ecosystem to join delivery teams working on some of the most exciting digital programmes around, with clients in a range of industries. As an Azure expert, you'll work in small product teams alongside developers, architects, designers, analysts and product owners to deliver automation, tooling and cloud infrastructure. We encourage continuous learning, so as well as the opportunity to work with some of the brightest and best in the industry, and evaluate the latest technologies, we'll reward you for obtaining Azure certifications. About You You'll have the expertise and confidence to lead the definition and support of the Azure delivery platform in complex engagements, typically working in multi-disciplinary teams on client site. You'll have: Commercial experience across designing, deploying and managing cloud environments in Azure. Experience of containers and container orchestration using Docker, Kubernetes, and AKS. Experience with infrastructure-as-code tools like Terraform, ARM Templates, Helm, or Pulumi. Experience of pipeline build/deploy tools such as Azure DevOps, TFS, or Jenkins. In-depth automation and scripting using tools such as PowerShell, AZ CLI, Python, Bash, Ruby, or Groovy. Detailed knowledge of configuration management technologies like DSC, Puppet, Chef, SaltStack, or Ansible. Thorough knowledge of logging and monitoring tools such as Prometheus, Grafana, Azure Monitor, Azure Log Analytics, Azure App Insights, New Relic, or Datadog. Knowledge of cloud platform design patterns and best practices. Knowledge of common database and caching technologies, such as Azure SQL, CosmosDB, MongoDB, PostgreSQL, MySQL/MariaDB, Memcache, or Redis. Some knowledge of common programming languages used in modern web application development, such as C#, JavaScript, TypeScript, Java, Go, or PHP. Exposure to iterative/agile development methodologies and experience of enabling team delivery through technology. As a bonus, experience of other cloud platforms and technologies. If you don't feel you match with all the above, we're still interested! We have opportunities across a wide range of skill sets and levels in tech. More than anything, we're excited about people who love technology and learning how to make it work. We'd really like to hear from you, and hopefully find you your dream job at BJSS. Some of the Perks A collaborative and inspiring environment working alongside some of the best tech people in the industry Hybrid working - you can vary your working location to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles Flexible benefits allowance - you can spend on additional pension contributions, healthcare, dental and more… We partner with Lifeworks to offer wellbeing support to our employees Life Assurance (4 x annual salary) Giving back - the ability to get involved nationally and regionally with partnerships to get people from different backgrounds into tech 25 days annual leave plus bank holidays Discounts - we have preferred rates from dozens of retail, lifestyle and utility brands An industry-leading referral scheme BJSS is committed to equal opportunities and diversity so we want to ensure that our recruitment and selection processes are fair to all who wish to apply.

The Company Nigel Wright is delighted to be working with a leading FMCG business based in the North East who are seeking a SQL Developer. The Role You will work with a diverse, inclusive IT department designing and developing new solutions to help integrate their key systems alongside supporting and improving existing integrations. You will scope and develop complex integration solutions by using SSIS, stored procedures and other SQL database tools and practises. You will proactively identify areas for improvement within existing solutions and take responsibility for seeing your ideas though to completion. The Requirements Ideally you will have plenty of experience in a database or similar role and have a passion for creating efficient, repeatable solutions through SQL Server and SSIS. Furthermore you will actively look for ways to improve both the technical solutions they have and the way they implement them. Agile experience would be helpful but not critical.