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Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
20/07/2026
Full time
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
Note this role will require travel between regional sites within London approx 50% of weekly time Operations is at the heart of everything Amazon does, and automation is one of the ways we optimize our processes. As an Automation Engineer, you'll make sure that our automated systems are working at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you'll maximize the availability of equipment at your sites. This role puts you at the forefront of Amazon's emerging technology to solve complex productivity challenges. Key job responsibilities - Monitor, troubleshoot and repair issues with key systems - Work with the EU Controls network to monitor - Material Handling Equipment (MHE) metrics - Provide data visualisations of troubleshooting to internal stakeholders - Own or actively participate in continuous improvement projects run by the EU Controls network - Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained - Work with global colleagues to install and commission new equipment - Support other sites in the EU Controls network as needed - Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You'll be working with our automation machinery, from conveyors to sortation systems, and ensuring they're working efficiently. If something has gone wrong or can be done better, you'll take the lead in coming up with and implementing a solution. You'll also share your expertise with your close colleagues. You'll be keeping your Engineering Technicians up to date with device troubleshooting and preventative maintenance control training, so that your team can keep our automation systems in order. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Experience with PLC controlled automation and issue diagnosis in a continuous process or production environment - Experience with PLC-controlled automation - Engineering Degree in UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma and Certificate (OND/D), NVQ III/IV/V Engineering Manufacture (or similar), Ieng, CEng, ILM L3+ or a fully accredited apprenticeship with relevant follow on qualifications - Experience supporting a wide range of different conveyors and sortation systems - Speak, write, and read fluently in English PREFERRED QUALIFICATIONS - Experience with at least one of the following tools: Microsoft Office, project management tools, EPLAN, Ladder Logic and structure programming from Siemens, Allen-Brady or Codesys PLCs, Ignition SCADA or similar platform, Human Machine Interface (HMI), EthernetIP, Profinet, Profibus and AS-i or other fieldbus networks, VFDs, safety gateways, and input and output devices Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
17/09/2026
Full time
Note this role will require travel between regional sites within London approx 50% of weekly time Operations is at the heart of everything Amazon does, and automation is one of the ways we optimize our processes. As an Automation Engineer, you'll make sure that our automated systems are working at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you'll maximize the availability of equipment at your sites. This role puts you at the forefront of Amazon's emerging technology to solve complex productivity challenges. Key job responsibilities - Monitor, troubleshoot and repair issues with key systems - Work with the EU Controls network to monitor - Material Handling Equipment (MHE) metrics - Provide data visualisations of troubleshooting to internal stakeholders - Own or actively participate in continuous improvement projects run by the EU Controls network - Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained - Work with global colleagues to install and commission new equipment - Support other sites in the EU Controls network as needed - Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You'll be working with our automation machinery, from conveyors to sortation systems, and ensuring they're working efficiently. If something has gone wrong or can be done better, you'll take the lead in coming up with and implementing a solution. You'll also share your expertise with your close colleagues. You'll be keeping your Engineering Technicians up to date with device troubleshooting and preventative maintenance control training, so that your team can keep our automation systems in order. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Experience with PLC controlled automation and issue diagnosis in a continuous process or production environment - Experience with PLC-controlled automation - Engineering Degree in UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma and Certificate (OND/D), NVQ III/IV/V Engineering Manufacture (or similar), Ieng, CEng, ILM L3+ or a fully accredited apprenticeship with relevant follow on qualifications - Experience supporting a wide range of different conveyors and sortation systems - Speak, write, and read fluently in English PREFERRED QUALIFICATIONS - Experience with at least one of the following tools: Microsoft Office, project management tools, EPLAN, Ladder Logic and structure programming from Siemens, Allen-Brady or Codesys PLCs, Ignition SCADA or similar platform, Human Machine Interface (HMI), EthernetIP, Profinet, Profibus and AS-i or other fieldbus networks, VFDs, safety gateways, and input and output devices Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Cambridge University Press & Assessment
Cambridge, UK
Quality Assurance & Test (QAT) Analyst
Salary: £51,400 - £68,800
Location: Cambridge/hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Are you passionate about quality and delivering reliable solutions in a high-stakes environment?
Join Cambridge University Press & Assessment as a QAT Analyst and play a key role in shaping how quality assurance and testing are delivered across our Exam Technology Organisation (ETO).
This is an exciting opportunity to help drive the adoption of modern QA practices, including AI-enabled testing, automation, shift-left approaches and continuous improvement initiatives. Working across multiple delivery teams, you will help ensure that quality remains at the heart of everything we deliver, supporting systems and services that impact learners and educators around the world.
About the role
As a QAT Analyst within our Exam Assurance team, you will be responsible for embedding and assuring Quality Assurance and Testing (QAT) standards, practices and tooling across high-stakes delivery teams.
Working closely with Product Owners, Engineering Leads, Solution Area teams and third-party delivery partners, you will act as a trusted advisor on quality, helping teams adopt consistent testing approaches, improve delivery outcomes and reduce risk.
You will play a central role in translating QA strategy into practical delivery activities, ensuring quality standards, governance requirements and modern testing practices are effectively embedded across both project and business-as-usual delivery.
Additional responsibilities and accountabilities:
Embed QAT strategy, standards and tooling within delivery teams.
Ensure consistent testing approaches across System Integration Testing (SIT), User Acceptance Testing (UAT) and BAU activities.
Drive adoption of risk-based, shift-left and modern QA practices.
Support implementation of AI-enabled testing and test automation solutions.
Identify opportunities to improve quality, increase test coverage and reduce manual effort.
Define, monitor and report on QA metrics and KPIs.
Provide insight into defects, quality trends, coverage gaps and delivery risks.
Collaborate with third-party suppliers to ensure alignment to QA standards and ways of working.
Support governance, audit and compliance activities, including adherence to regulatory requirements.
Contribute to the development of the wider QAT community through mentoring, knowledge sharing and continuous improvement initiatives.
This role offers a fantastic opportunity to influence quality practices at scale while working with modern technologies and delivery approaches in a collaborative and forward-thinking environment.
This position has been classified as a hybrid role, requiring the successful candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. In addition to our hybrid working principles, flexible working requests will be considered from the first day of employment.
About You
You are an experienced QA professional who is passionate about quality engineering and continuous improvement. You are comfortable working across multiple delivery teams, influencing stakeholders without direct authority and helping teams adopt effective testing practices.
You bring strong analytical skills, a pragmatic approach to problem solving and a desire to help teams deliver high-quality outcomes in complex environments.
Essential requirements
Strong experience delivering QA and testing activities within Agile delivery environments.
Experience across functional and non-functional testing disciplines.
Hands-on experience with test automation and modern testing tools.
Understanding of CI/CD pipelines and continuous testing approaches.
Experience of risk-based testing and test lifecycle management.
Ability to analyse quality data and provide meaningful insights and recommendations.
Strong stakeholder management and communication skills.
Experience working across multiple teams and competing priorities.
Desirable requirements
Experience with AI-enabled QA and testing tools.
Experience implementing shift-left testing approaches.
Knowledge of test data management solutions.
Experience working with third-party suppliers and outsourced testing services.
Experience within highly regulated or compliance-driven environments.
Experience mentoring or coaching QA practitioners.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to a competitive salary, we offer a world-class flexible rewards package, including:
28 days annual leave plus bank holidays
Private medical, dental and permanent health insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from 28 September 2026.
As part of the application process please respond to the 3 questions, with your cv and cover letter
If you are shortlisted and progressed through the stages, you can expect:
First-stage interview via Microsoft Teams, including a short presentation and discussion.
Final-stage interview with key stakeholders.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
15/09/2026
Full time
Quality Assurance & Test (QAT) Analyst
Salary: £51,400 - £68,800
Location: Cambridge/hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Are you passionate about quality and delivering reliable solutions in a high-stakes environment?
Join Cambridge University Press & Assessment as a QAT Analyst and play a key role in shaping how quality assurance and testing are delivered across our Exam Technology Organisation (ETO).
This is an exciting opportunity to help drive the adoption of modern QA practices, including AI-enabled testing, automation, shift-left approaches and continuous improvement initiatives. Working across multiple delivery teams, you will help ensure that quality remains at the heart of everything we deliver, supporting systems and services that impact learners and educators around the world.
About the role
As a QAT Analyst within our Exam Assurance team, you will be responsible for embedding and assuring Quality Assurance and Testing (QAT) standards, practices and tooling across high-stakes delivery teams.
Working closely with Product Owners, Engineering Leads, Solution Area teams and third-party delivery partners, you will act as a trusted advisor on quality, helping teams adopt consistent testing approaches, improve delivery outcomes and reduce risk.
You will play a central role in translating QA strategy into practical delivery activities, ensuring quality standards, governance requirements and modern testing practices are effectively embedded across both project and business-as-usual delivery.
Additional responsibilities and accountabilities:
Embed QAT strategy, standards and tooling within delivery teams.
Ensure consistent testing approaches across System Integration Testing (SIT), User Acceptance Testing (UAT) and BAU activities.
Drive adoption of risk-based, shift-left and modern QA practices.
Support implementation of AI-enabled testing and test automation solutions.
Identify opportunities to improve quality, increase test coverage and reduce manual effort.
Define, monitor and report on QA metrics and KPIs.
Provide insight into defects, quality trends, coverage gaps and delivery risks.
Collaborate with third-party suppliers to ensure alignment to QA standards and ways of working.
Support governance, audit and compliance activities, including adherence to regulatory requirements.
Contribute to the development of the wider QAT community through mentoring, knowledge sharing and continuous improvement initiatives.
This role offers a fantastic opportunity to influence quality practices at scale while working with modern technologies and delivery approaches in a collaborative and forward-thinking environment.
This position has been classified as a hybrid role, requiring the successful candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. In addition to our hybrid working principles, flexible working requests will be considered from the first day of employment.
About You
You are an experienced QA professional who is passionate about quality engineering and continuous improvement. You are comfortable working across multiple delivery teams, influencing stakeholders without direct authority and helping teams adopt effective testing practices.
You bring strong analytical skills, a pragmatic approach to problem solving and a desire to help teams deliver high-quality outcomes in complex environments.
Essential requirements
Strong experience delivering QA and testing activities within Agile delivery environments.
Experience across functional and non-functional testing disciplines.
Hands-on experience with test automation and modern testing tools.
Understanding of CI/CD pipelines and continuous testing approaches.
Experience of risk-based testing and test lifecycle management.
Ability to analyse quality data and provide meaningful insights and recommendations.
Strong stakeholder management and communication skills.
Experience working across multiple teams and competing priorities.
Desirable requirements
Experience with AI-enabled QA and testing tools.
Experience implementing shift-left testing approaches.
Knowledge of test data management solutions.
Experience working with third-party suppliers and outsourced testing services.
Experience within highly regulated or compliance-driven environments.
Experience mentoring or coaching QA practitioners.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to a competitive salary, we offer a world-class flexible rewards package, including:
28 days annual leave plus bank holidays
Private medical, dental and permanent health insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from 28 September 2026.
As part of the application process please respond to the 3 questions, with your cv and cover letter
If you are shortlisted and progressed through the stages, you can expect:
First-stage interview via Microsoft Teams, including a short presentation and discussion.
Final-stage interview with key stakeholders.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Cambridge, UK
English Technology Cyber Security Lead
Salary: £71,800 – £96,100 per annum
Location: Cambridge, UK – Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Ready to own cyber security for the technology behind English learning used by millions of people around the world?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a rare chance to shape and own the cyber security agenda for English Learning Technology. You will set the direction, organise and build the team. You will also grow as a leader, backed by our commitment to your development. Learn more about our Pursuing Potential employee value proposition. You will align to and support the Group Security strategy for the entire organisation.
About the role
As our Cyber Security Lead, you will provide the strategic, technical and governance leadership for cyber security across the English Learning Technology function. You will set the direction, shape the priorities, and make sure security is built into how we plan, build and run our technology.
You will report to the Deputy Director and work closely with our central security team, helping delivery their enterprise strategy. You will be the go-to authority on cyber risk. You will give senior leaders a clear, honest view of where we stand across our applications, platforms, suppliers and services. And you will make sure risks and vulnerabilities are spotted, prioritised and dealt with. You will also lead and develop a small security operations team.
In this role you will:
Set the cyber security strategy and priorities for the function, in step with our wider security approach.
Be the expert voice on cyber risk, giving senior leaders clear advice and honest challenge.
Keep an authoritative view of our security posture across applications, platforms, suppliers and services.
Lead security governance and reporting, so decision-makers can see the risks, threats and progress that matter.
Shape technology, architecture and investment decisions, so security is built in from the start.
Lead security assurance for major systems, projects and suppliers, and steer how we tackle vulnerabilities and incidents.
Hold teams and suppliers to account for the controls and fixes they have committed to.
Lead, coach and grow your security operations team.
This is a hybrid role. You will typically spend 40–60% of your time connecting face-to-face at your dedicated location. We also welcome other flexible working requests from your first day, including adjustments you may need for a disability or long-term health condition.
About You
You are an experienced cyber security leader. You have worked at a senior level in a complex technology environment. You bring deep expertise in security strategy, governance, risk and assurance. You also have strong, hands-on knowledge of application, platform and cloud security, including AWS.
You are confident influencing senior stakeholders and offering honest challenge on cyber risk. You have a track record of setting security strategy and driving risks, vulnerabilities and incidents through to resolution. You know the key standards and frameworks, such as ISO 27001, NIST, Cyber Essentials and OWASP. And you have the people skills to build a strong team and work well across technology, legal, procurement and suppliers.
If that sounds like you, we would love to hear from you. You will stand out even more if you can also show:
A recognised security certification, such as CISSP, CISM or CCSP.
Hands-on experience with tools like AWS security services, SonarCloud and Tenable.
Experience building secure-by-design and DevSecOps practices into the software development lifecycle.
Experience working alongside a central security function.
Experience in a regulated, education or publishing environment.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role-related task, to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
15/09/2026
Full time
English Technology Cyber Security Lead
Salary: £71,800 – £96,100 per annum
Location: Cambridge, UK – Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time, 35 hours per week
Ready to own cyber security for the technology behind English learning used by millions of people around the world?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a rare chance to shape and own the cyber security agenda for English Learning Technology. You will set the direction, organise and build the team. You will also grow as a leader, backed by our commitment to your development. Learn more about our Pursuing Potential employee value proposition. You will align to and support the Group Security strategy for the entire organisation.
About the role
As our Cyber Security Lead, you will provide the strategic, technical and governance leadership for cyber security across the English Learning Technology function. You will set the direction, shape the priorities, and make sure security is built into how we plan, build and run our technology.
You will report to the Deputy Director and work closely with our central security team, helping delivery their enterprise strategy. You will be the go-to authority on cyber risk. You will give senior leaders a clear, honest view of where we stand across our applications, platforms, suppliers and services. And you will make sure risks and vulnerabilities are spotted, prioritised and dealt with. You will also lead and develop a small security operations team.
In this role you will:
Set the cyber security strategy and priorities for the function, in step with our wider security approach.
Be the expert voice on cyber risk, giving senior leaders clear advice and honest challenge.
Keep an authoritative view of our security posture across applications, platforms, suppliers and services.
Lead security governance and reporting, so decision-makers can see the risks, threats and progress that matter.
Shape technology, architecture and investment decisions, so security is built in from the start.
Lead security assurance for major systems, projects and suppliers, and steer how we tackle vulnerabilities and incidents.
Hold teams and suppliers to account for the controls and fixes they have committed to.
Lead, coach and grow your security operations team.
This is a hybrid role. You will typically spend 40–60% of your time connecting face-to-face at your dedicated location. We also welcome other flexible working requests from your first day, including adjustments you may need for a disability or long-term health condition.
About You
You are an experienced cyber security leader. You have worked at a senior level in a complex technology environment. You bring deep expertise in security strategy, governance, risk and assurance. You also have strong, hands-on knowledge of application, platform and cloud security, including AWS.
You are confident influencing senior stakeholders and offering honest challenge on cyber risk. You have a track record of setting security strategy and driving risks, vulnerabilities and incidents through to resolution. You know the key standards and frameworks, such as ISO 27001, NIST, Cyber Essentials and OWASP. And you have the people skills to build a strong team and work well across technology, legal, procurement and suppliers.
If that sounds like you, we would love to hear from you. You will stand out even more if you can also show:
A recognised security certification, such as CISSP, CISM or CCSP.
Hands-on experience with tools like AWS security services, SonarCloud and Tenable.
Experience building secure-by-design and DevSecOps practices into the software development lifecycle.
Experience working alongside a central security function.
Experience in a regulated, education or publishing environment.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 27 September 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from shortly after it closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role-related task, to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Cambridge, UK
End User Services Team Leader (Projects)
Salary: £46,000 - £61,450
Location: Cambridge, UK – Hybrid 80% onsite at the Triangle Building
Contract: Permanent
Hours: Full time (35 hours per week)
Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide.
About the role
As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery.
Additional responsibilities and accountabilities include:
Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs.
Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer.
Owning the planning, prioritisation and delivery of major End User Services projects and change programmes.
Allocating resources effectively across operational support and project activity to maintain service continuity.
Ensuring delivery of End User Services within agreed service levels and operational standards.
Acting as an escalation point for complex incidents and leading major incident responses.
Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service.
Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation.
This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge.
Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance.
Essential criteria
Experience leading senior technical specialists and subject matter experts.
Proven experience delivering complex End User Services projects and major change initiatives.
At least five years' operational experience within a complex enterprise IT environment.
Strong stakeholder management skills, including experience working with senior leaders and directors.
Experience leading major incidents, escalations and incident response activities.
Strong knowledge of ITIL service management principles and processes.
Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies.
Excellent communication skills with the ability to explain complex technical concepts clearly and influence others.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience managing technical contractors and third-party suppliers.
Experience operating within matrix-managed organisations.
Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions.
Experience driving process improvements, service optimisation and continuous improvement initiatives
We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 18 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
04/09/2026
Full time
End User Services Team Leader (Projects)
Salary: £46,000 - £61,450
Location: Cambridge, UK – Hybrid 80% onsite at the Triangle Building
Contract: Permanent
Hours: Full time (35 hours per week)
Are you an experienced technology leader who thrives on delivering critical IT services while driving complex projects and leading high-performing technical teams?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced End User Services Team Leader (Projects) to lead a team of senior technical specialists, deliver major End User Services (EUS) initiatives, and ensure the operational excellence of services relied upon by colleagues and customers across the globe. This is an exciting opportunity to combine people leadership, project delivery, and technical oversight in a highly visible role supporting our mission to help learners and educators worldwide.
About the role
As End User Services Team Leader (Projects), you will be responsible for leading a team of Senior End User Services Engineers, overseeing the delivery of mission-critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery.
Additional responsibilities and accountabilities include:
Leading, coaching and developing a team of Senior End User Services Engineers and technical SMEs.
Managing contractors engaged on key EUS projects, ensuring successful delivery and knowledge transfer.
Owning the planning, prioritisation and delivery of major End User Services projects and change programmes.
Allocating resources effectively across operational support and project activity to maintain service continuity.
Ensuring delivery of End User Services within agreed service levels and operational standards.
Acting as an escalation point for complex incidents and leading major incident responses.
Ensuring solutions are operationally supportable, fully documented and successfully transitioned into service.
Providing leadership across the EUS function and collaborating with senior stakeholders across the organisation.
This position has been classified as a hybrid role. Due to the leadership and collaboration requirements of the role, the successful candidate will typically spend 80% of their working time onsite in Cambridge.
Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced IT operations and service delivery leader with a proven track record of managing senior technical specialists and successfully delivering complex End User Services projects. You'll be comfortable operating in a fast-paced environment, influencing stakeholders at all levels, and leading teams through change while maintaining excellent operational performance.
Essential criteria
Experience leading senior technical specialists and subject matter experts.
Proven experience delivering complex End User Services projects and major change initiatives.
At least five years' operational experience within a complex enterprise IT environment.
Strong stakeholder management skills, including experience working with senior leaders and directors.
Experience leading major incidents, escalations and incident response activities.
Strong knowledge of ITIL service management principles and processes.
Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies.
Excellent communication skills with the ability to explain complex technical concepts clearly and influence others.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience managing technical contractors and third-party suppliers.
Experience operating within matrix-managed organisations.
Knowledge of Citrix, VMware Horizon, Exchange, telephony, storage technologies and modern workplace solutions.
Experience driving process improvements, service optimisation and continuous improvement initiatives
We recognise that candidates may bring relevant experience from a variety of backgrounds. If you are excited about this opportunity but do not meet every requirement, we would still encourage you to apply
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 18 September 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place during or shortly after the job closes.
If you are shortlisted and progressed through the stages, you can expect:
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Cambridge, UK
Security Assurance Lead
Salary: £54,800 - £73,250
Location: Cambridge/ Hybrid with 2 days a week minimum in the office
Contract: Permanent
Hours: 35 hours per week
Join our organisation as a Security Assurance Lead. Utilise your expertise and drive to safeguard operations in this impactful role.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As Security Assurance Lead, you will play a key role in protecting Cambridge University Press & Assessment's information assets and strengthening our security posture. You will lead assurance activity across security testing, risk management, governance and compliance, working closely with technology, security and business teams to identify risks, improve controls and support secure ways of working.
This is a varied and influential role where you will help us understand and reduce our exposure to cyber threats, shape practical security guidance, and ensure assurance activities are embedded across our technology environment.
Lead security assurance activity across areas such as attack surface management, vulnerability management, penetration testing and security posture improvement.
Work with technology and security teams to identify, assess and remediate vulnerabilities across systems, applications, cloud services and infrastructure.
Develop and maintain security policies, standards and guidance that support effective assurance testing and secure delivery.
Support risk assessments, supplier security reviews and risk register management, ensuring risks are clearly understood, tracked and reported.
Contribute to security governance, compliance activities and external assessments, including alignment with frameworks such as ISO 27001 and NIST.
Use threat intelligence, testing outcomes and assurance data to help shape priorities, improve resilience and inform senior stakeholders.
Support incident preparedness, including investigations and exercises that test our ability to respond effectively.
Help shape our security strategy, monitor emerging threats and intelligence, identifying opportunities to strengthen our approach through security automation.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
We are looking for someone with extensive knowledge and 5+ years of experience in security testing and assurance, and a strong understanding of information security principles, emerging threats, best practices, compliance frameworks (e.g. ISO 27001, NIST) and risk management practices.
You should hold a degree in Computer Science or equivalent experience, with relevant professional qualifications including CISSP and accredited security testing.
You should have proven experience in developing and managing security risks and mitigations within medium to large organisations with strong experience in stakeholder management.
You should have excellent communication and presentation skills, with the ability to influence at all levels of the organisation, analytical skills to measure the effectiveness of vulnerability management plans, and be very self-motivated, proactive, and able to manage multiple projects simultaneously.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Development and maintained a supply chain risk register within a similar sized organisation
Have hands on experience of the use of various AI applications and tooling, including, for example, Microsoft CoPilot, Claude etc
Have experience using and deploying Pen Testing and Vulnerability Management Tools such as Tenable within complex infrastructure
Experience of reporting risks to senior leadership
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 2nd September. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after.
The application and interview process consists of:
3 role related questions with brief answers
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
13/08/2026
Full time
Security Assurance Lead
Salary: £54,800 - £73,250
Location: Cambridge/ Hybrid with 2 days a week minimum in the office
Contract: Permanent
Hours: 35 hours per week
Join our organisation as a Security Assurance Lead. Utilise your expertise and drive to safeguard operations in this impactful role.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As Security Assurance Lead, you will play a key role in protecting Cambridge University Press & Assessment's information assets and strengthening our security posture. You will lead assurance activity across security testing, risk management, governance and compliance, working closely with technology, security and business teams to identify risks, improve controls and support secure ways of working.
This is a varied and influential role where you will help us understand and reduce our exposure to cyber threats, shape practical security guidance, and ensure assurance activities are embedded across our technology environment.
Lead security assurance activity across areas such as attack surface management, vulnerability management, penetration testing and security posture improvement.
Work with technology and security teams to identify, assess and remediate vulnerabilities across systems, applications, cloud services and infrastructure.
Develop and maintain security policies, standards and guidance that support effective assurance testing and secure delivery.
Support risk assessments, supplier security reviews and risk register management, ensuring risks are clearly understood, tracked and reported.
Contribute to security governance, compliance activities and external assessments, including alignment with frameworks such as ISO 27001 and NIST.
Use threat intelligence, testing outcomes and assurance data to help shape priorities, improve resilience and inform senior stakeholders.
Support incident preparedness, including investigations and exercises that test our ability to respond effectively.
Help shape our security strategy, monitor emerging threats and intelligence, identifying opportunities to strengthen our approach through security automation.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
We are looking for someone with extensive knowledge and 5+ years of experience in security testing and assurance, and a strong understanding of information security principles, emerging threats, best practices, compliance frameworks (e.g. ISO 27001, NIST) and risk management practices.
You should hold a degree in Computer Science or equivalent experience, with relevant professional qualifications including CISSP and accredited security testing.
You should have proven experience in developing and managing security risks and mitigations within medium to large organisations with strong experience in stakeholder management.
You should have excellent communication and presentation skills, with the ability to influence at all levels of the organisation, analytical skills to measure the effectiveness of vulnerability management plans, and be very self-motivated, proactive, and able to manage multiple projects simultaneously.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Development and maintained a supply chain risk register within a similar sized organisation
Have hands on experience of the use of various AI applications and tooling, including, for example, Microsoft CoPilot, Claude etc
Have experience using and deploying Pen Testing and Vulnerability Management Tools such as Tenable within complex infrastructure
Experience of reporting risks to senior leadership
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 2nd September. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after.
The application and interview process consists of:
3 role related questions with brief answers
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Cambridge University Press & Assessment
Cambridge, UK
Technical Delivery Manager - Workday and People Systems
Salary: £68,700 - £91,950
Location: Cambridge, UK – Hybrid (40–60% office-based)
Contract: Permanent
Hours: Full-time 35 hours per week
Ready to shape the future of people technology at a global organisation?
We are looking for an experienced Technical Delivery Manager – Workday and People Systems to lead the delivery, support, and continuous improvement of our critical HR technology platforms, the core of which is Workday. Working at the heart of our technology and people functions, you'll play a key role in ensuring our platforms are secure, reliable, and enable an exceptional colleague experience
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As Technical Delivery Manager, you will lead a specialist team responsible for the delivery, support and governance of Workday and our wider People Systems landscape. You will combine strong technical expertise with delivery leadership, ensuring solutions are delivered effectively while maintaining high levels of service performance and platform security.
Reporting to the Head of Colleague Solutions, you will manage a team of 6–8 colleagues and work closely with the Technical Solution Owner, People & Culture teams, Recruitment, Payroll and external partners to deliver business value through technology.
Additional responsibilities and accountabilities include:
Manage the delivery of People Systems solutions using methodology, from User Story Refinement to deployment and live service support.
Managing and developing a skilled HR Solutions Delivery team, providing coaching, technical guidance and career development support.
Acting as a technical subject matter expert for Workday and People Systems, ensuring best-practice configuration and implementation approaches.
Managing third-party suppliers and implementation partners to ensure successful delivery outcomes.
Contributing to the People Systems roadmap and overseeing regular development and release cycles.
Ensuring all solutions meet quality, testing, architecture and service transition standards.
Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded.
Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives.
Owning security, access governance, data governance and audit readiness across supported platforms.
Building strong relationships across Technology and People & Culture teams to support organisational objectives.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced technology leader with strong Workday expertise, a passion for service excellence, and a track record of leading high-performing teams.
To be successful, you'll demonstrate:
Extensive knowledge of Workday and People Systems.
Workday HCM certification and at least one additional Workday certification. Strong knowledge of ITIL and Scrum frameworks.
At least five years' experience, or demonstrable experience, in technical and functional configuration of Workday.
Strong understanding of Workday security, access governance, data governance, audit readiness and data privacy.
Proven experience delivering solutions using agile methodologies.
Significant experience of incident management, change management and IT service management practices.
Experience leading and developing technical teams.
Proactive approach to continuous improvement and ensuring system health.
Excellent stakeholder management, communication and presentation skills.
Strong analytical, organisational and problem-solving skills.
Degree-level qualification or equivalent professional experience.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
ITIL certification.
Scrum Master or Agile certification.
Experience supporting additional Workday products and modules such as VNDLY.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 14 August 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after.
As part of the application process, you can expect:
One skills-based question at point of CV application stage
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
30/07/2026
Full time
Technical Delivery Manager - Workday and People Systems
Salary: £68,700 - £91,950
Location: Cambridge, UK – Hybrid (40–60% office-based)
Contract: Permanent
Hours: Full-time 35 hours per week
Ready to shape the future of people technology at a global organisation?
We are looking for an experienced Technical Delivery Manager – Workday and People Systems to lead the delivery, support, and continuous improvement of our critical HR technology platforms, the core of which is Workday. Working at the heart of our technology and people functions, you'll play a key role in ensuring our platforms are secure, reliable, and enable an exceptional colleague experience
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As Technical Delivery Manager, you will lead a specialist team responsible for the delivery, support and governance of Workday and our wider People Systems landscape. You will combine strong technical expertise with delivery leadership, ensuring solutions are delivered effectively while maintaining high levels of service performance and platform security.
Reporting to the Head of Colleague Solutions, you will manage a team of 6–8 colleagues and work closely with the Technical Solution Owner, People & Culture teams, Recruitment, Payroll and external partners to deliver business value through technology.
Additional responsibilities and accountabilities include:
Manage the delivery of People Systems solutions using methodology, from User Story Refinement to deployment and live service support.
Managing and developing a skilled HR Solutions Delivery team, providing coaching, technical guidance and career development support.
Acting as a technical subject matter expert for Workday and People Systems, ensuring best-practice configuration and implementation approaches.
Managing third-party suppliers and implementation partners to ensure successful delivery outcomes.
Contributing to the People Systems roadmap and overseeing regular development and release cycles.
Ensuring all solutions meet quality, testing, architecture and service transition standards.
Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded.
Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives.
Owning security, access governance, data governance and audit readiness across supported platforms.
Building strong relationships across Technology and People & Culture teams to support organisational objectives.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You You will be an experienced technology leader with strong Workday expertise, a passion for service excellence, and a track record of leading high-performing teams.
To be successful, you'll demonstrate:
Extensive knowledge of Workday and People Systems.
Workday HCM certification and at least one additional Workday certification. Strong knowledge of ITIL and Scrum frameworks.
At least five years' experience, or demonstrable experience, in technical and functional configuration of Workday.
Strong understanding of Workday security, access governance, data governance, audit readiness and data privacy.
Proven experience delivering solutions using agile methodologies.
Significant experience of incident management, change management and IT service management practices.
Experience leading and developing technical teams.
Proactive approach to continuous improvement and ensuring system health.
Excellent stakeholder management, communication and presentation skills.
Strong analytical, organisational and problem-solving skills.
Degree-level qualification or equivalent professional experience.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
ITIL certification.
Scrum Master or Agile certification.
Experience supporting additional Workday products and modules such as VNDLY.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 14 August 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after.
As part of the application process, you can expect:
One skills-based question at point of CV application stage
A 15-minute screening call with the Hiring Manager.
First stage virtual interview via MS Teams.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apprentice Fire & Security Engineer Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Apprentice Fire & Security Engineer specifically covering London & surrounding areas. The core focus of the role is to assist in routine maintenance / installation of small works, call-outs and standby on Intruder, CCTV, Access control and Fire Alarms. Apprentices will be required to work alongside a competent Engineer and assist with the following duties. Maintaining fire alarm, access control, CCTV and intruder alarm systems to the highest standards, representing the engineering face of Marlowe Fire & Security Group. Carrying out routine services of fire and intruder alarm systems. Provide detailed information to enable accurate quoting of chargeable works. Maintain impeccable conduct and deliver the highest standard of customer service. Keep concise and accurate records of work completed. Complete your Fire & Security Systems Qualification. Your Qualification and Course To become a full-qualified Fire & Security Engineer, your will learn both on the job, whilst studying across a 3-year course. The educational course operates in block releases, 1 week for each block release. There will be 14 block releases across the 3-year period where you will attend college during those weeks. To complete your Level 3 End Point Assessment (EPA), you will be required to pass a theory and practical exam Who We're Looking For We consistently aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in, therefore, in addition to having all the usual attributes of a great Alarm Communications' employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific opportunity, we are looking for candidates who offer: Qualified to A Level or BTEC. An Electrical qualification or similar would be an advantage but not mandatory. Exemplary in conduct and appearance, possessing excellent communication skills and an inner drive to deliver the highest standards at all times. A meticulous, thorough approach is required to ensure attention to detail is maintained. Flexibility, Adaptability and Reliability are vital attributes. The applicant will be a self-motivated with the ability and desire to manage their workload and course work efficiently, meeting deadlines and achieving all targets. Full, Manual UK Drivers Licence. - If you don't have a full licence, you must endeavor to pass your test within the first 18 months of employment You must have GCSE's in Maths and English grade 4+ This role will require regional travel, including travel in and out of London.
18/07/2026
Full time
Apprentice Fire & Security Engineer Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Apprentice Fire & Security Engineer specifically covering London & surrounding areas. The core focus of the role is to assist in routine maintenance / installation of small works, call-outs and standby on Intruder, CCTV, Access control and Fire Alarms. Apprentices will be required to work alongside a competent Engineer and assist with the following duties. Maintaining fire alarm, access control, CCTV and intruder alarm systems to the highest standards, representing the engineering face of Marlowe Fire & Security Group. Carrying out routine services of fire and intruder alarm systems. Provide detailed information to enable accurate quoting of chargeable works. Maintain impeccable conduct and deliver the highest standard of customer service. Keep concise and accurate records of work completed. Complete your Fire & Security Systems Qualification. Your Qualification and Course To become a full-qualified Fire & Security Engineer, your will learn both on the job, whilst studying across a 3-year course. The educational course operates in block releases, 1 week for each block release. There will be 14 block releases across the 3-year period where you will attend college during those weeks. To complete your Level 3 End Point Assessment (EPA), you will be required to pass a theory and practical exam Who We're Looking For We consistently aspire to create safe, secure and sustainable spaces, that have a positive influence on the lives of colleagues, clients and the communities we work in, therefore, in addition to having all the usual attributes of a great Alarm Communications' employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific opportunity, we are looking for candidates who offer: Qualified to A Level or BTEC. An Electrical qualification or similar would be an advantage but not mandatory. Exemplary in conduct and appearance, possessing excellent communication skills and an inner drive to deliver the highest standards at all times. A meticulous, thorough approach is required to ensure attention to detail is maintained. Flexibility, Adaptability and Reliability are vital attributes. The applicant will be a self-motivated with the ability and desire to manage their workload and course work efficiently, meeting deadlines and achieving all targets. Full, Manual UK Drivers Licence. - If you don't have a full licence, you must endeavor to pass your test within the first 18 months of employment You must have GCSE's in Maths and English grade 4+ This role will require regional travel, including travel in and out of London.
Overview Business Development Manager - Hybrid London Are you a commercially driven, high-energy sales professional ready to take the next step in your career? We're looking for a Business Development Manager to join a high-growth, forward-thinking tech organisation that's shaking up the industry. In this role, you'll drive new business, build lasting relationships with clients, and deliver transformative digital solutions that address real-world challenges. You'll thrive in an environment that rewards innovation, collaboration, and ambition. Responsibilities Drive new business Build lasting relationships with clients Deliver transformative digital solutions that address real-world challenges You'll thrive in an environment that rewards innovation, collaboration, and ambition. Benefits 25 days holiday (plus extra for birthdays, service milestones, and voluntary work) Private medical insurance with access to wellness perks like Amazon Prime, gym discounts, and free cinema tickets Lunch clubs, trips abroad expenses paid and regular team building days Health care cash plans covering dental, optical, medical and much more Unlimited 24/7 mental health and GP support from day one Income protection, life assurance, and comprehensive pension contributions On-site fitness sessions, well-being seminars, and ad-hoc treats to keep things fresh If you're a natural hunter with a passion for tech, a drive to win, and a desire to join a company that truly invests in its people, we want to hear from you. Apply now and be part of something extraordinary.
18/07/2026
Full time
Overview Business Development Manager - Hybrid London Are you a commercially driven, high-energy sales professional ready to take the next step in your career? We're looking for a Business Development Manager to join a high-growth, forward-thinking tech organisation that's shaking up the industry. In this role, you'll drive new business, build lasting relationships with clients, and deliver transformative digital solutions that address real-world challenges. You'll thrive in an environment that rewards innovation, collaboration, and ambition. Responsibilities Drive new business Build lasting relationships with clients Deliver transformative digital solutions that address real-world challenges You'll thrive in an environment that rewards innovation, collaboration, and ambition. Benefits 25 days holiday (plus extra for birthdays, service milestones, and voluntary work) Private medical insurance with access to wellness perks like Amazon Prime, gym discounts, and free cinema tickets Lunch clubs, trips abroad expenses paid and regular team building days Health care cash plans covering dental, optical, medical and much more Unlimited 24/7 mental health and GP support from day one Income protection, life assurance, and comprehensive pension contributions On-site fitness sessions, well-being seminars, and ad-hoc treats to keep things fresh If you're a natural hunter with a passion for tech, a drive to win, and a desire to join a company that truly invests in its people, we want to hear from you. Apply now and be part of something extraordinary.
Morson Human Resources Limited seeks a Microsoft Copilot & AI Adoption Consultant to support healthcare and public sector transformation programmes. The role involves delivering assessments, facilitating workshops, and supporting governance and adoption activities. Suitable candidates will have experience with Microsoft 365 implementations and the ability to engage stakeholders effectively. This is a unique opportunity to join a team enhancing AI technologies within the sector.
15/07/2026
Full time
Morson Human Resources Limited seeks a Microsoft Copilot & AI Adoption Consultant to support healthcare and public sector transformation programmes. The role involves delivering assessments, facilitating workshops, and supporting governance and adoption activities. Suitable candidates will have experience with Microsoft 365 implementations and the ability to engage stakeholders effectively. This is a unique opportunity to join a team enhancing AI technologies within the sector.
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