77 jobs found in Birmingham

Scope : Primary on-site POC for UK Field Engg team during deployment of engineering solutions (Matrix, ADTFs, ADTAs, ASLs, Tippers, retrofits, etc) in existing delivery stations or new greenfield launches. Travel: Onsite 75%-100% during project deployment at any delivery station in UK/IE Day-to-day responsibilities: Project planning o Field verification of drawings and identifying interferences with existing/new equipment o Raise MCMs for different project phases, and address concerns, if any, from different approver groups, prior to start of works onsite. Project execution o Set-up and manage daily calls with vendors, Ops, WHS and RME. Provide daily report summary to UK FE PM. o Site visits to verify project progress and gather stakeholder/customer feedback. Frequency of site visits to be agreed with UK FE PM. Proactively address any concerns during these site visits. Escalate to UK FE PM as needed. o Manage any AMZL ordered materials (signage, racking, SBL) to be received onsite, inventory and identify any gaps. Coordinate with Ops/RME to transport materials within the DS and 3PA to provide labour for the material movement and install. o Coordinate with IT, obtain IDF keys and monitor IDF cabinets during data cable terminations. Validate cable installation and functionality with IT. o Supporting UK FE PM during site acceptance tests (2-3wks continuous onsite presence) Project closure o Support PM with closing all snags onsite o Obtain all documentation from vendor and validate list against vendor deliverables. Validate basic document content (for ex. Declaration of conformity signed, correct DS name, etc.) o Transfer all documentation to appropriate storage location MUST-HAVE Requirements (Candidate CVs must demonstrate): o Engineering degree or equivalent technical qualification o Proven experience with Material Handling Equipment (conveyor systems, sortation systems, high-speed packaging lines, manufacturing lines) o Demonstrated project management capability on large-scale, complex technology projects o Six Sigma / Lean methodology certification or practical experience o Fluency in English o Willingness to travel o Proficient in Microsoft office tools PREFERRED Qualifications (Nice-to-Have): o End-to-end project management experience in warehouse/logistics environments o PMP, PRINCE2, or equivalent project management certification o High-velocity, technology-driven environment experience o Data-driven analysis and financial modelling capabilities o Proficient in AutoCAD

BI DEVELOPMENT LEAD / PRESTIGIOUS UK CLIENT / HOME Prestigious within the sector, my client has recently received significant investment and is embarking on a major business and IT transformation, with Data enhancement and utilisation being a major focus. Inherently, we are looking to recruit an established, lead BI Developer that has a strong pedigree of designing and building data platforms. A blend of experience is expected as the business transitions to Microsoft Fabric, with key skills and core technologies including: SQL, Microsoft Fabric, Python/PySpark, Data Factory, etc. Exposure to and working with AI based tools such as Microsoft Copilot will certainly enhance candidate applications. Managerial and leadership experience will prove beneficial as the project and role is expected to grow, requiring the need for additional team members. The client has offices throughout the UK and can offer a flexible base location, with the role primarily based from home. This is an exciting opportunity at the start of this Data project. Please forward your most recent CV for consideration. BIRMINGHAM / NOTTINGHAM / LEICESTER / MIDLANDS / DATA / SQL / MICROSOFT FABRIC / PYTHON / PYSPARK / DATA WAREHOUSE / DATA LAKE / DATA FACTORY / HOME / BIRMINGHAM / NOTTINGHAM / LEICESTER / MIDLANDS / DATA / SQL / MICROSOFT FABRIC / PYTHON / PYSPARK / DATA WAREHOUSE / DATA LAKE / DATA FACTORY / HOME

Infrastructure and Security Engineer Birmingham/Hybrid Up to £55,000 per annum plus bonus A growing organisation has partnered with VIQU to hire an infrastructure engineer with a security focus to join a small IT team of three. This role will be the most hands-on technical person in the team, looking after the infrastructure and security estate. Around 80% of the work is focused on improvement and project delivery, and about 20% is reactive support. Responsibilities of the Infrastructure and Security Engineer Managing and improving their cloud infrastructure alongside the Microsoft 365 technology stack. Patching, monitoring, backup and recovery (including testing restores/backups). Provide third level IT support when required. Implementing identity and access, including privileged access. Coordinating vulnerability scanning and organising penetration tests when needed. Supporting ISO 27001 controls, risk management and audit readiness. Managing third-party suppliers (eg AWS cloud partners). Deputising for the Head of IT when required. Experience required for the Infrastructure Engineer Experience in a senior a senior infrastructure focused role, with responsibility for improving the IT and security estate. Real experience across cloud and on premise infrastructure. Understanding of security, risk and governance, and comfortable working within change control. Relevant technical qualifications or equivalent practical experience (eg Microsoft, Azure, AWS, CompTIA, Cisco or cybersecurity certifications). Ability to take ownership of projects without needing a lot of direction. Strong communication skills to non technical stakeholders. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (see below) Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).

Our client a leading provider of Audio Visual, Unified Communications, and collaboration technology solutions, supporting clients across corporate, education, public sector, and commercial environments. Due to continued growth, are seeking a skilled and customer-focused AV Field Engineer to join their technical delivery team. This role is ideal for someone who thrives in varied environments, enjoys problem-solving on-site, and takes pride in delivering high-quality AV installations and support. As an AV Field Engineer, you will be responsible for the installation, configuration, commissioning, and maintenance of a wide range of Audio Visual and UC systems. You ll work on client sites, ensuring all equipment is installed to the highest standards and that customers receive exceptional service throughout the project lifecycle. Install, configure, and commission AV systems including displays, projectors, audio systems, control systems, and video conferencing solutions Support the deployment of Teams Rooms, Zoom Rooms, Cisco Webex, and other UC platforms Carry out structured cabling, rack builds, terminations, and equipment mounting Diagnose and resolve technical issues on-site, providing clear communication to clients Conduct site surveys, produce technical reports, and assist with system design input Work closely with project managers, service desk teams, and senior engineers Perform preventative maintenance and respond to reactive support calls Ensure all work complies with health & safety standards and company procedures Maintain accurate documentation, asset records, and commissioning notes As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Hands-on experience with Crestron, Extron, AMX, QSC, Biamp, Poly, Cisco, or similar technologies would be desirable. With the ability to be self-motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently. As this is a field-based role a current driving licence is essential. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. In return the company offers an excellent salary plus overtime, shift allowance & bonus, flexible working hours, 25 days holiday + bank holidays together with the training and support to aid career progression within an innovative and dynamic company. The company also provide a company vehicle (including free unlimited fuel and mileage for personal use), laptop, phone and necessary tools/equipment. Salary £35,000 - £45,000+ bonus +overtime

Security Architecture and Controls Lead vacancy at the University of Birmingham Permanent Role Hybrid - Birmingham Up to £87,000 per annum plus benefits with potential for salary supplement for exceptional candidates Hays Technology and The University of Birmingham are working in partnership to recruit a Security Architecture and Controls Lead on a permanent basis. About the University of Birmingham The University of Birmingham is a global, research-intensive university and founding member of the Russell Group. Its technology environment supports tens of thousands of students and staff, alongside internationally significant research, sensitive data, research computing and a growing use of cloud services and AI. The Cyber Security function is undertaking a 24-month transformation programme, building upon its existing capability. This role sits within the Protective Controls pillar and will act as its primary technical specialist. About the role Reporting to the CISO, the Security Architecture and Controls Lead will act as the University's authority for security architecture and protective controls, providing evidence-based assurance that security controls are operating effectively and identifying where improvements are required. A major focus will be establishing and running a programme of continuous control validation, assessing whether controls are deployed, configured correctly and effective against relevant threats. Alongside this, you'll lead security design reviews, protective control standards, project security assurance and penetration testing, while shaping security architecture across areas including AI, zero trust identity and multi-cloud environments. What you'll be doing Developing and running a continuous security control validation programme across endpoint, identity, email, network, cloud, data and backup environments. Using techniques including breach and attack simulation, purple teaming, posture monitoring, attack surface management and detection testing to assess whether controls are deployed, configured correctly and operating effectively. Defining security control metrics and risk indicators, using evidence from control validation to identify weaknesses and drive prioritised improvements. Owning and maintaining protective security control standards and configuration baselines across endpoint, email, identity, network, cloud and other key security technologies. Providing governance over security control configuration, monitoring for control drift and ensuring that weaknesses, exceptions and deviations from agreed standards are appropriately identified, assessed and managed. Overseeing the control exceptions process, ensuring exceptions are risk-assessed, documented, subject to appropriate approval and regularly reviewed. Working with technology and service teams to drive remediation of control weaknesses and vulnerabilities, monitoring progress against agreed priorities and timescales. Maintaining appropriate evidence of control effectiveness to support assurance activity and demonstrate alignment with security standards and frameworks. Acting as a security architecture design authority, embedding secure-by-design principles and threat modelling into major technology change. Shaping security architecture across AI and agentic technologies, zero trust and identity, Azure, AWS and GCP, DevSecOps and data security. Overseeing penetration testing and offensive assurance activity, working with CHECK or Crest-accredited providers and incorporating red and purple team activity into the wider assurance programme. Supporting security assurance against frameworks and standards including the NCSC Cyber Assessment Framework, ISO 27001, NIST CSF 2.0 and Cyber Essentials Plus. Communicating technical risk and control weaknesses clearly to senior stakeholders, balancing security improvement against cost, resilience and operational requirements. What we're looking for You'll be an experienced security architecture, controls or assurance specialist who can operate as a senior technical authority within a large and complex technology environment. Strong experience within security architecture, security assurance or a related technical security discipline. Experience designing or operating continuous control validation or assurance, such as breach and attack simulation, purple teaming, control monitoring or security posture management. Strong security architecture knowledge, including practical experience of security design reviews and threat modelling. Good working knowledge of MITRE ATT&CK, alongside the ability to map security controls against real-world attacker techniques. Strong experience governing protective security controls, including defining security standards and configuration baselines, monitoring control effectiveness and drift, managing exceptions and driving remediation of identified weaknesses. Knowledge of the NCSC CAF and at least one of ISO 27001 or NIST CSF 2.0. Experience of zero trust and identity architecture, including conditional access and adaptive authentication. Experience scoping, commissioning or managing penetration testing. The ability to translate complex technical security issues and trade-offs for both technical and senior non-technical audiences. A relevant security qualification such as CISSP, SABSA, CCSP or TOGAF with a security specialism, or demonstrable equivalent experience. Experience within higher education, research-intensive or similarly complex environments would be advantageous. Exposure to AI security, multi-cloud security, DevSecOps, data protection engineering or Microsoft security technologies including Defender XDR, Sentinel, Intune, Entra ID and Purview would also be beneficial. What you'll get in return A salary of up to £87,000 per annum Salary supplement for exceptional candidates - enquire for details A hybrid arrangement of 3 days in office and 2 days per week from home Universities Superannuation Scheme (USS) pension of 22% (9% personal, 13% UofB contribution) 25 days annual leave, 7 University Closure Days, 8 Bank Holidays Volunteering leave Occupational sick pay Access to three subsidised nurseries Access to the Birmingham Professional programme Closing Date: 15th November Hays Technology have been retained by the University of Birmingham to manage the recruitment of this role. For all enquiries, please contact James Dilks at Hays Technology. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

DEVOPS ENGINEER TRAINEESHIP Become a DevOps Engineer and Build Real-World Experience Are you interested in cloud computing, software development, automation, and building reliable technology platforms? Do you want to gain practical experience while developing technical skills that are in high demand across the technology industry? We are offering a DevOps Engineer Traineeship designed to help aspiring DevOps professionals develop industry-relevant knowledge through structured learning and practical projects. What You Will Learn Throughout the traineeship, you will develop an understanding of: DevOps Fundamentals Linux System Administration Command Line and Shell Scripting Version Control with Git Software Development Lifecycle (SDLC) Continuous Integration (CI) Continuous Delivery and Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work on realistic DevOps projects that may include: Building CI/CD pipelines Deploying applications to cloud environments Creating Infrastructure as Code templates Managing Docker containers Automating software deployment processes Configuring monitoring and logging solutions Implementing basic cloud infrastructure Applying security best practices to deployment pipelines Troubleshooting deployment and infrastructure issues Portfolio projects demonstrating your DevOps capabilities This practical experience will help you develop a professional portfolio that demonstrates your capabilities to future employers. Ideal Candidate We are looking for individuals who: Have an interest in technology, software development, and cloud computing Enjoy solving technical problems Have strong analytical and logical thinking skills Pay close attention to detail Are willing to learn new skills Can work independently and manage their time effectively Have basic computer skills No previous DevOps experience is required. Successful applicants will undertake our paid DevOps Engineer training programme before progressing into employment. The cost of the training is the responsibility of the learner, and full guidance and support will be provided throughout the programme. Benefits Remote and flexible learning Industry-relevant curriculum Portfolio development opportunities Practical project experience Mentoring and personalised feedback Career guidance and employability support Opportunity to develop skills sought by modern employers Entry Requirements A good level of written English Access to a computer and internet connection Motivation to learn and develop professionally Career Opportunities Upon successful completion, learners may pursue roles such as: Junior DevOps Engineer DevOps Engineer Cloud Support Engineer Platform Engineer Infrastructure Engineer Site Reliability Engineer (SRE) Build and Release Engineer Cloud Operations Engineer Systems Administrator Cloud Infrastructure Engineer Apply Today If you are looking to start a career in DevOps and want to gain practical experience while developing a professional portfolio, we would love to hear from you. Submit your application today and begin your journey towards a rewarding career in DevOps Engineering. We advertise this role across multiple UK locations - you only need to apply once and you'll be considered for all of them.

Senior Python Developer Birmingham Permanent 45,000 to 50,000 Hours: Monday to Thursday, 8am to 5pm. Friday, 8am to 1pm. Are you an experienced Python Developer who enjoys solving practical business problems and seeing the impact of your work? We are recruiting on behalf of an established luxury manufacturing business in Birmingham. Our client is looking for a Senior Python Developer to join its Systems and Technology team, helping to develop and improve the platforms that support its daily operations. This is a hands on role with variety and ownership. Python development will be central to your work, alongside APIs, data pipelines, systems integration and automation. You will also contribute to an internal web platform and help identify useful applications for AI. The role Working closely with technical colleagues and business stakeholders, you will: Develop and maintain Python applications, APIs and integrations using technologies including FastAPI. Improve data pipelines, scheduled workflows and SQL models to support reliable reporting and business operations. Connect internal platforms with ERP systems, reducing manual processes and improving data quality. Investigate and resolve issues across applications, databases, integrations and cloud environments. Contribute to an internal web platform built with React and TypeScript. Translate business requirements into practical technical solutions. Improve testing, deployment processes, monitoring and technical documentation. Deliver automation and AI solutions with appropriate testing, validation and measurable business value. About you You will bring: At least five years of software development experience, with strong practical Python skills. Strong SQL skills and experience in data modelling. Experience developing and integrating APIs. An understanding of data pipelines and cloud deployment. Experience supporting live systems and troubleshooting production issues. Good working knowledge of testing, version control and CI/CD. The confidence to work independently and explain technical decisions to colleagues across the business. The wider environment includes Python, FastAPI, React, TypeScript, SQL, BigQuery, MongoDB and Google Cloud Platform . You do not need to have used every technology, but you should be comfortable working across connected applications and data systems. Experience with SAP, ERP integration or manufacturing would be useful. What is on offer You will join an established family business that invests in its people, with the opportunity to influence how technology supports its future growth. Benefits include: Salary of 45,000 to 50,000. 25 days' holiday plus bank holidays, with an additional day for every five years of service. Annual bonus and Christmas bonus. Company pension. Ongoing investment in training. Cycle to work scheme. Employee discount. Free parking. Regular team socials. Opportunities to support the company's chosen charity during paid working hours. Free tea, coffee and fruit. A 1pm finish every Friday. To find out more, apply with your CV or contact Hannah for a confidential conversation If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

When a product isn't performing as it should, you want to be the person who figures out why, fixes the problem and makes sure it doesn't happen again. This Technical Support Engineer position gives you the opportunity to put your electronics knowledge to work across product design, fault finding, testing and development, working with specialist communications technology used by the Police, Military and Government sectors. You'll join an established, market-leading business with over 45 years' experience developing communications equipment and specialist solutions. From Bluetooth devices and audio accessories to two-way radio systems and bespoke electronic products, you'll work across a varied product range, supporting both existing technology and new developments. What's in it for you? Salary of £30,000 - £34,000 per annum. The opportunity to work with specialist communications technology used in critical environments. A varied position combining electronic design, hands-on fault finding, testing and product development. Exposure to Bluetooth, wireless, audio, radio integration and bespoke electronic systems. The chance to influence product improvements and contribute ideas to future developments. Join an established global supplier with a strong reputation in specialist communications equipment. Your responsibilities as a Technical Support Engineer Review and maintain electronic schematics, supporting the design and development of new and existing products. Diagnose and resolve electronic faults across prototypes, production equipment and customer returns. Assemble, solder, modify and test electronic circuits, prototypes and bespoke customer solutions. Carry out functional, performance and compatibility testing across audio, Bluetooth, USB and radio communications equipment. Produce and maintain schematics, test procedures, assembly instructions and engineering documentation. Work with production, sales and other departments to resolve product issues, improve designs and support new developments. What we're looking for in a Technical Support Engineer Practical electronics design and development experience, including the ability to interpret schematics and diagnose component-level faults. Strong soldering and PCB rework skills, with experience using oscilloscopes, multimeters, signal generators and other electronic test equipment. Knowledge of analogue and digital circuits, power management, switching circuits and electronic component selection. Experience with audio electronics, Bluetooth, USB, embedded microcontrollers, two-way radios or other communications technologies would be advantageous. Familiarity with engineering documentation, product testing and software such as Jira, Git and Microsoft Office 365. Working hours: Monday to Friday, 8:00am - 5:00pm, with a 30-minute lunch break. 42.5 hours per week. If you enjoy getting hands-on with electronics, solving challenging faults and seeing your ideas contribute to better products, this could be the opportunity you're looking for. Apply today to find out more about this Technical Support Engineer position. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Senior Python Developer Birmingham | Permanent | £45,000 to £50,000 Hours: Monday to Thursday, 8am to 5pm. Friday, 8am to 1pm. Are you an experienced Python Developer who enjoys solving practical business problems and seeing the impact of your work? We are recruiting on behalf of an established luxury manufacturing business in Birmingham. Our client is looking for a Senior Python Developer to join its Systems and Technology team, helping to develop and improve the platforms that support its daily operations. This is a hands on role with variety and ownership. Python development will be central to your work, alongside APIs, data pipelines, systems integration and automation. You will also contribute to an internal web platform and help identify useful applications for AI. The role Working closely with technical colleagues and business stakeholders, you will: Develop and maintain Python applications, APIs and integrations using technologies including FastAPI. Improve data pipelines, scheduled workflows and SQL models to support reliable reporting and business operations. Connect internal platforms with ERP systems, reducing manual processes and improving data quality. Investigate and resolve issues across applications, databases, integrations and cloud environments. Contribute to an internal web platform built with React and TypeScript. Translate business requirements into practical technical solutions. Improve testing, deployment processes, monitoring and technical documentation. Deliver automation and AI solutions with appropriate testing, validation and measurable business value. About you You will bring: At least five years of software development experience, with strong practical Python skills. Strong SQL skills and experience in data modelling. Experience developing and integrating APIs. An understanding of data pipelines and cloud deployment. Experience supporting live systems and troubleshooting production issues. Good working knowledge of testing, version control and CI/CD. The confidence to work independently and explain technical decisions to colleagues across the business. The wider environment includes Python, FastAPI, React, TypeScript, SQL, BigQuery, MongoDB and Google Cloud Platform . You do not need to have used every technology, but you should be comfortable working across connected applications and data systems. Experience with SAP, ERP integration or manufacturing would be useful. What is on offer You will join an established family business that invests in its people, with the opportunity to influence how technology supports its future growth. Benefits include: Salary of £45,000 to £50,000. 25 days' holiday plus bank holidays, with an additional day for every five years of service. Annual bonus and Christmas bonus. Company pension. Ongoing investment in training. Cycle to work scheme. Employee discount. Free parking. Regular team socials. Opportunities to support the company's chosen charity during paid working hours. Free tea, coffee and fruit. A 1pm finish every Friday. To find out more, apply with your CV or contact Hannah for a confidential conversation If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Your new company: This is an excellent opportunity to join a leading global professional services organisation that is significantly investing in and growing its technology capability.Due to continued growth, there is potential for multiple permanent hires within an expanding specialist technology team. The team works with major global organisations to solve complex business challenges through technology, transformation and change.These are pure technology positions operating within the emerging and rapidly developing area of Tax Technology. You do not need to be a tax specialist. Instead, the organisation is looking for experienced technology professionals who can act as the critical interface between clients, advisory specialists and technology teams. Your new role: Your client base will be major global blue-chip organisations working on complex and exciting technology business transformation programmes, helping clients understand their existing technology landscape, identify requirements and successfully implement change.You will act as the technology bridge between the client and advisory teams, taking complex business requirements and translating them into clear technology requirements and solutions. Key responsibilities will include: Leading client conversations to identify, understand and challenge technology and business requirements. Acting as the key interface between clients, advisory specialists and technology teams. Mapping existing technology, systems, processes and architecture to understand the current environment. Supporting the development of future-state solutions and end-to-end technology design. Working across major technology deployment, transformation and change programmes. Translating complex client requirements into clear technology requirements and deliverables. Supporting projects throughout the life cycle, from initial discovery and requirements gathering through to design, deployment and change. Working with multiple stakeholders across complex, international organisations to successfully deliver technology-led transformation. What you'll need to succeed: A strong background in technology and experience working as Business Analysts, Product Owners, Product Managers or a similar technology-focused position would be highly suited. Strong experience in requirements identification, discovery and stakeholder engagement. For Product Manager candidates, demonstrable depth of product management experience and the ability to translate business needs into technology requirements. Experience working across technology transformation, implementation, deployment or change programmes. The ability to understand and map existing technology, systems, processes and architecture. Excellent stakeholder management and communication skills, with the confidence to work directly with clients and senior stakeholders. The ability to operate as the bridge between business stakeholders, advisory specialists and technical teams. Strong problem-solving skills and the ability to operate effectively within complex transformation environments. Previous tax experience is not essential. These are technology roles, with successful candidates applying their technology expertise within the developing Tax Technology sector. What you'll get in return: The opportunity to join a growing technology capability within a major global organisation. Exposure to exciting and complex transformation projects with global and blue-chip clients. The opportunity to work across the full technology transformation life cycle, from discovery and architecture mapping through to design, deployment and change. A highly client-facing role where you can become the key interface between business, advisory and technology teams. The opportunity to build experience within the rapidly developing Tax Technology market while continuing to develop your career as a technology professional. Exposure to complex, international technology environments and large-scale transformation programmes. Excellent long-term career development opportunities within a growing specialist area. What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the opportunities available.If this job isn't quite right for you, but you are an experienced Business Analyst, Product Owner or Product Manager considering your next technology opportunity, please contact us for a confidential discussion about your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Network Architect - Data Centre/Automation My client, a global telecoms operator is currently looking for an experienced Network Architect with strong Data Centre and Automation experience. The Role My client's team delivers complex network and data centre solutions across a number of customer environments where stability, repeatability and change assurance are critical. The Senior Network Automation Architect/Engineer plays a key role in translating low-level designs into working, production-grade automation solutions. This role sits at the intersection of network engineering and automation. It requires deep knowledge of Cisco data centre networking alongside the ability to build and operate Infrastructure-as-Code (IaC), CI/CD pipelines, and automation patterns that can be safely reused across multiple delivery and migration work packages. The role ensures that network changes are not implemented manually where avoidable, but instead delivered through controlled, validated and repeatable automation workflows, aligned to production change standards Build and maintain network automation solutions aligned to approved designs and TDA governance. Develop Infrastructure-as-Code workflows for Cisco data centre networks (NX-OS/NDFC driven). Implement and optimise CI/CD pipelines for network change, including build, validation and deployment stages. Integrate automation with platforms such as NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Develop and maintain reusable automation patterns, templates and data models for network configuration. Execute automation-driven configuration changes and support migration activities across multiple work packages. Work closely with the Lead TDA to ensure all automation aligns with defined architecture, standards and governance controls. Support pre-change and post-change validation, ensuring automation outputs meet expected outcomes. Troubleshoot automation pipelines, integration issues and network behaviours during delivery. Contribute to continuous improvement of automation tooling, pipelines and delivery processes. This is a hands-on engineering role focused on: Building and running automation Supporting delivery and migration Operationalising designs created by the TDA The role is not responsible for defining architecture or governance, but is expected to : provide technical input into design decisions identify gaps or risks propose improvements to automation approaches To succeed in this role, you will need to have the following: Strong hands-on experience in Cisco data centre networking (NX-OS, VXLAN EVPN) Proven ability to build and support automation in production environments Comfortable working across networking and software tooling Experience working in structured delivery environments with change control and governance Strong problem-solving and troubleshooting skills across both network and automation layers Ability to work collaboratively with TDA, delivery, testing and operations teams Essential skills Cisco NX-OS, including VXLAN BGP-EVPN, vPC, SNMPv3, TACACS+ Cisco NDFC including fabric templates, Recalculate and Deploy, out-of-sync detection and image management. EVPN-VXLAN and multi-site EVPN architecture, including live production migration design and rollback within constrained change windows. Python for production-quality automation and REST API integration (eg NDFC, ServiceNow, Infoblox, Red Hat AAP, Sentinel, Vault), including use of Python data structures to model intent and state. YAML data modelling, including Ansible role and playbook design. JSON data handling and schema validation, including understanding of JSON as an interchange format alongside Python dictionaries and YAML, and basic schema-based validation concepts to support automation testing and assurance workflows (eg pyATS outputs, API responses). GitHub/Gitlab, including self-hosted runner configuration, OIDC token handling, environment protection rules and workflow dispatch. pyATS and Genie, including testbed construction, NX-OS parser usage, assertion patterns and automated rollback triggers on validation failure. GitOps principles, with Git treated as the control plane, including idempotency, branch protection, signed commits and four-eyes enforcement via pipeline gates. Red Hat Ansible Automation Platform including execution environment design (container-based), job template configuration and dynamic inventory integration (eg NetBox). Experience producing HLD/LLD documentation aligned to FCA/PRA regulated delivery standards, with decisions traceable to requirements and explicit risk acceptance. NetBox 4.x data modelling, custom fields and automation integration. Desirable skills Batfish/pybatfish for pre-change network analysis, regression testing and pre/post comparison. VMware NSX-T/NSX 4.x integration with EVPN fabrics. Docker container including building, installing, running and operating containers used to package automation tooling, test frameworks and execution environments (for example CI runners or Ansible execution environments). Familiarity with additional automation, testing or orchestration tooling where required by specific work packages, recognising that the toolset may evolve over time.

Senior Data Architect - Data Platform - Data Modeling - MDM - Data Management - Azure - Databricks As a Senior Data Architect, you will align the organisation's data architecture with its overall data strategy, establishing robust standards, governance and data models that enable business value while managing risk. Working closely with the Data, Technology and business teams, you will lead data architecture across business-critical initiatives, define semantic data layers, improve data quality and ensure consistent, compliant and efficient use of data. What You'll Be Doing: Develop and maintain data architecture policies, standards, models and governance in collaboration with InfoSec, Technology, GCT and Information & Records. Own and manage logical and physical data models, including metadata, business glossaries, data flows and storage. Lead architectural assurance for major projects and changes, assessing designs against standards, identifying impacts and recommending appropriate mitigations. Provide expert guidance on data modelling, integration, master data, metadata, migration and analytics. Ensure project data deliverables align with the organisation's data architecture and strategic objectives. Champion data architecture and governance through thought leadership, mentoring and knowledge sharing. Identify opportunities to improve data capabilities, deliver business value and optimise the use of data. Assess the impact of emerging technologies and industry trends on data architecture and strategy. About You: Proven experience developing and implementing data architecture artefacts, policies, standards and governance frameworks. Strong knowledge of data management, data governance, data quality, MDM, metadata, data migration, integration, BI/analytics, security and privacy. Strong understanding of business data domains, processes and regulatory/compliance requirements, ideally within a professional services or legal environment. Extensive experience with conceptual, logical and physical data modelling, including transactional, analytical and relational models. Experience working with data models across multiple technologies, including RDBMS and APIs. Strong experience producing ERDs, data models, star schemas, data dictionaries, taxonomies and ontologies. Experience managing metadata repositories and using metadata to support data lineage, integration and impact analysis.

Director of Software Engineering Remote based in the UKI with occasional travel Overview A senior leadership role owning end-to-end engineering delivery, and commercial outcomes for a UK and global healthcare software supplier. You will drive product growth, lead global platform convergence, and embed AI as a core productivity and differentiation capability. This role will be overseeing software engineering delivery for well established, market leading products at a point where customer led requirements will drive future development effort. You will also be leveraging AI across the software engineering organisation. A great time to join. This will suit someone who has previously owned and can drive strategic decision making across a Software Engineering organisation. Genuine growth potential This role is UKI focussed initially, and has genuine growth potential with a road to VP, which would include owning engineering for UKI and EU products. Key Responsibilities for the Director of Software Engineering: Own Software Engineering end to end: architecture, delivery, and lifecycle for UKI products Drive revenue growth through differentiated capabilities, faster time to value, and commercial execution Deliver high-quality, mission-critical, regulated clinical software with clear accountability for outcomes Lead AI-first transformation across platforms, and engineering practices, improving velocity, quality, and cost to serve Partner with Product Management, Sales, Marketing, Services, and Support to accelerate go-to-market, implementations, renewals, and expansion Lead globally distributed teams with strong execution discipline and outcome-based accountability- headcount of 65+ across UK and India Skills & Experience for the Director of Software Engineering: Proven director level ownership of Software Engineering covering workforce transformation, AI strategy & governance and global scale delivery Strong commercial mindset with a track record of delivering growth for a software vendor/author and owning software portfolios of circa 100M Experience delivering large-scale, regulated or mission-critical platforms Demonstrated success leading AI-enabled or technology-led transformation Strong cross-functional influence and stakeholder engagement skills with Customers, Product Management, Sales & Marketing, Support and Professional Services Experience leading global, multi-time-zone teams, 70+ headcount Knowledge of regulated software environments such as healthcare desirable Degree in Computer Science, Engineering, or similar (or equivalent experience) OK with remote based role and occasional travel to international company offices and customer sites

We're seeking an experienced Business Reporting / Performance Analyst to support the delivery of strategic performance reporting, planning and insight across a large public sector organisation. This is a highly visible role combining data analysis, stakeholder engagement and performance management, ensuring leaders have the information needed to make informed decisions and drive organisational outcomes. Client Details Our client is a well-established public sector organisation undergoing a period of continued transformation and improvement. They are committed to delivering high-quality services and are investing in their reporting and performance capability to support effective decision-making at all levels of the organisation. Operating within a complex stakeholder environment, they place significant emphasis on data-driven insight, accountability and continuous improvement. Description Key responsibilities will include: Developing and maintaining performance reporting frameworks, dashboards and management information. Producing regular performance reports and insight packs for senior leadership teams. Analysing operational and strategic performance data, identifying trends, risks and improvement opportunities. Supporting business planning activities and organisational performance monitoring. Working with stakeholders to define, develop and track KPIs and performance measures. Providing meaningful analysis and recommendations to support decision-making. Ensuring data accuracy, consistency and reporting standards are maintained. Building and maintaining Power BI dashboards and visualisations. Supporting governance forums through the provision of high-quality reporting and insight. Identifying opportunities to improve reporting processes and performance management practices. Profile The successful candidate is likely to possess: Previous experience in a Performance Analyst, Business Reporting Analyst, MI Analyst, Insight Analyst or similar role. Strong experience producing performance reports for senior stakeholders. Advanced Excel and Power BI skills. Ability to analyse complex datasets and communicate findings in a clear and actionable manner. Experience developing and managing KPIs, scorecards and performance frameworks. Strong stakeholder management and business partnering skills. Experience gathering requirements and translating business needs into reporting solutions. Excellent communication and presentation skills. Experience working within a public sector or highly regulated environment would be advantageous. Job Offer 300- 500 per day (Inside IR35). Initial 6-month contract with potential for extension. Hybrid working with approximately 1 day per week onsite in Birmingham. Opportunity to work with senior leadership and influence strategic decision-making. Exposure to organisation-wide performance improvement initiatives. Collaborative and supportive working environment with a strong focus on data-driven decision making.

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification. Course Details Duration: 13 weeks Format: Online, practical workshops Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support: Set up and maintain secure networks. IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles. Career Pathway Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst. Upon completion of this course, you ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months access to online employability courses. Price: £0 This is a fully government-funded course - there are no fees to pay. To be eligible, you must: Live in the West Midlands . Be aged 19 or over . Earn below the gross annual wage cap of £34,194 . Not currently be undertaking other government-funded training. Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is.

About the opportunity Launch your cyber security career with Netcom Training s government-funded Cyber Security course. Gain practical skills in threat intelligence, vulnerability testing and incident response, developing the technical knowledge needed to protect IT systems and prepare for security roles. Earn a Level 3 NCFE Certificate in Cyber Security Practices through practical online workshops. Course Details Duration: 14 weeks Format: Online, practical workshops Schedule: Monday-Thursday, 6-9pm Qualification: NCFE Certificate in Cyber Security Practices (Level 3) What you ll learn Cyber Principles: Understand core frameworks and cyber security principles. Threat Intelligence: Identify risks and analyse threats to IT systems. Vulnerability Testing: Conduct security testing, identify vulnerabilities and implement controls. Incident Response: Learn how to prepare for and respond to cyber security incidents. Ethics & Law: Understand relevant legislation and ethical conduct within the cyber security sector. Career Pathway Successful participants are positioned for technical roles such as Trainee Cyber Security Analyst, SOC Analyst or Junior Information Security Officer. You ll be introduced to our hiring partner to maximise your chances of landing a role, with previous learners progressing into cyber security and IT support positions. Price: £0 This is a fully government-funded course - there are no fees to pay. To be eligible, you must: Live in the West Midlands . Be aged 19 or over . Earn below the gross annual wage cap of £34,194 . Not currently be undertaking other government-funded training. Have lived in the UK/EU for the last three years and have the right to work in the UK. Student and Graduate visas are not eligible.

Interim Business Planning Partner, you will work closely with stakeholders to ensure business and change initiatives are effectively planned, prioritised, and aligned to strategic objectives. You will provide planning, governance, and performance reporting support, helping leaders make informed decisions through robust insight, quality assurance, and cross-functional collaboration. Client Details The organisation operates in the Public Sector in the Midlands. Description This role supports effective planning and performance reporting across change and business initiatives. Working closely with stakeholders, you will help ensure plans meet agreed standards, provide quality assurance, and deliver meaningful performance insights to support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. Support prioritisation and decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date, and transparent. Facilitate organisational assessments of demand, capacity, capability, risks, and impacts to support effective planning and prioritisation. Identify opportunities to improve planning and performance reporting practices. Conduct quality assurance reviews to ensure compliance with agreed standards and governance. Support planning gateway reviews, change requests, performance reporting, and project closure activities. Profile Key skills/knowledge and experience Experience of applied knowledge and understanding of business planning and performance management methodologies Significant business planning and performance reporting experience and holding a relevant qualification Ability to think strategically and systemically Significant experience of providing both strategic and operational advice and decision-making support to clients to enable effective planning and performance measurement and reporting Significant experience of working within a project environment Confident applying planning and performance measurement skills and knowledge Able to build highly effective and collaborative working relationships. Able to coach senior leaders to develop their planning and performance management capability Excellent analytical skills Confident with digital and data technologies to manage performance and planning information products and services to the organisation Job Offer Interim Business Planning Partner Daily rate inside IR35- dependent on the level of experience. Home based - adhoc travel -west midlands 6 month contract If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Interim Business Planning Partner, you will work closely with stakeholders to ensure business and change initiatives are effectively planned, prioritised, and aligned to strategic objectives. You will provide planning, governance, and performance reporting support, helping leaders make informed decisions through robust insight, quality assurance, and cross-functional collaboration. Client Details The organisation operates in the Public Sector in the Midlands. Description This role supports effective planning and performance reporting across change and business initiatives. Working closely with stakeholders, you will help ensure plans meet agreed standards, provide quality assurance, and deliver meaningful performance insights to support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. Support prioritisation and decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date, and transparent. Facilitate organisational assessments of demand, capacity, capability, risks, and impacts to support effective planning and prioritisation. Identify opportunities to improve planning and performance reporting practices. Conduct quality assurance reviews to ensure compliance with agreed standards and governance. Support planning gateway reviews, change requests, performance reporting, and project closure activities. Profile Key skills/knowledge and experience Experience of applied knowledge and understanding of business planning and performance management methodologies Significant business planning and performance reporting experience and holding a relevant qualification Ability to think strategically and systemically Significant experience of providing both strategic and operational advice and decision-making support to clients to enable effective planning and performance measurement and reporting Significant experience of working within a project environment Confident applying planning and performance measurement skills and knowledge Able to build highly effective and collaborative working relationships. Able to coach senior leaders to develop their planning and performance management capability Excellent analytical skills Confident with digital and data technologies to manage performance and planning information products and services to the organisation Job Offer Interim Business Planning Partner Daily rate inside IR35- dependent on the level of experience. Home based - adhoc travel -west midlands 6 month contract If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Lead QA Engineer Location: Parklands, Birmingham Working pattern: Hybrid Contract: Permanent Salary: Competitive salary and benefits Lead quality engineering at Compass Group UK & Ireland We're building a modern, in-house quality engineering capability and are looking for an experienced Lead QA Engineer to shape and lead our approach across Digital & Technology. This is a senior, hands-on role where you'll set the technical direction for quality engineering, lead our move towards automation-first testing and embed quality throughout the product lifecycle. Working across multiple product squads, you'll provide technical leadership to QA Engineers and collaborate with Product, Software Engineering, Platform Engineering, SRE and Service Operations to ensure our digital products are reliable, scalable and ready for release. What you'll be doing Defining and delivering our quality engineering strategy and roadmap Leading the development of scalable test automation frameworks and standards Coaching QA Engineers and building a strong quality engineering community Embedding automated quality gates into CI/CD pipelines Establishing risk-based approaches to functional and non-functional testing Challenging requirements, designs and acceptance criteria to identify risks early Overseeing release assurance and production-readiness evidence Leading complex defect investigations and root cause analysis Using quality metrics and defect trends to drive improvement Evaluating AI-assisted testing tools and emerging quality practices What we're looking for Significant experience in software testing, automation and quality engineering Experience leading QA within agile, product-led or DevOps environments Strong knowledge of automation frameworks, API and end-to-end testing Experience integrating automated testing into CI/CD pipelines The ability to define test strategies for complex products or platforms Experience leading defect investigations and improving quality outcomes Strong technical leadership, coaching and stakeholder management skills A strategic mindset combined with a willingness to remain hands-on Experience in performance, resilience, security or accessibility testing would be advantageous. Why join us? Compass Group UK & Ireland serves millions of meals across business, education, healthcare, sport and defence. You'll join our quality engineering capability at an exciting stage of its development, with the opportunity to establish modern standards, influence how products are built and create a measurable impact across the organisation. If you're a senior quality engineering leader who combines strategic direction with hands-on technical expertise, we'd love to hear from you.

Salary 47,389 - 63,306 fixed-term contract until December 2027, 40 days leave inclusive of bank holidays and university closure days, hybrid working, generous pension scheme and many other generous benefits Hays Technology are recruiting for a Technical Business Analyst to join a leading higher education establishment in Birmingham.This is an excellent opportunity to join a major data and reporting transformation programme, supporting the transition from legacy reporting solutions to a modern Power BI-based reporting environment. Working closely with data engineers, analysts, IT teams and senior business stakeholders, you will take ownership of requirements gathering and analysis, translating complex business and reporting needs into clear technical requirements and data solutions. Key responsibilities: Lead requirements gathering workshops with technical and non-technical stakeholders. Translate business requirements into technical specifications for data, reporting and analytics solutions. Analyse existing reporting and business processes, identifying opportunities to improve, consolidate or replace legacy solutions. Work closely with data engineers and analysts to ensure business requirements are accurately reflected in technical solutions. Support the design and implementation of data models and Power BI semantic models. Produce process maps, data models, data lineage and technical documentation. Support User Acceptance Testing, defining acceptance criteria and ensuring solutions meet business requirements. Help drive adoption of new reporting and analytics capabilities across the organisation. We are looking for an experienced Technical Business Analyst with a strong background in data, BI or reporting transformation. You should have: Strong experience of business analysis, requirements gathering and process mapping. Experience working on projects delivering Kimball-style semantic/data models, including facts and dimensions. Strong understanding of data architecture and data modelling. Experience using SQL to interrogate relational or cloud-based data. Experience with BI and data visualisation technologies, ideally Power BI. The ability to translate complex technical and data requirements into clear business language. Strong stakeholder management skills, including working with senior stakeholders and technical teams. Understanding of data quality, governance and GDPR. Strong analytical and problem-solving skills Experience of Snowflake, dbt, Azure, Power BI semantic models, Agile delivery or working within the higher education sector would be advantageous. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Enterprise AI Solution Architect - West Midlands, hybrid working weekly on-site, Up to £90k, 6 Month initial FTC - Scope for extension and permanent Step into a pivotal role shaping an enterprise-scale AI future for a major organisation in the West Midlands. This fixed-term opportunity will see you architecting impactful AI solutions that transform internal business processes, reporting, frontline operations and customer experience, while setting the foundations for long-term innovation. You will work at the intersection of technology, strategy and commercial impact, translating ambitious ideas into secure, scalable AI capabilities. About the Role: You will be the Enterprise Scale AI Solution Architect responsible for designing and validating proof-of-concept solutions that underpin the organisation s AI roadmap. Working across business units, you will define target architectures, orchestrate AI components, and create reusable patterns that accelerate delivery of high-value use cases. Your work will directly influence how AI is embedded into the data, knowledge and process layers of the enterprise, ensuring solutions are robust, compliant and commercially viable. Key Responsibilities: Architect end-to-end AI solutions across data, knowledge and process layers, covering internal business processes, reporting, frontline operations and customer experience. Design and deliver proof-of-concept AI solutions that validate target architectures, use cases and reusable patterns at enterprise scale. Define and document AI solution blueprints, including integration patterns for APIs, microservices, orchestration and cloud-native components. Lead the technical design of MLOps and model deployment pipelines, ensuring reliable, secure and compliant operation of LLMs, agentic AI and generative AI services. Select and integrate appropriate AI frameworks and tools (e.g. LangChain, Semantic Kernel, Llama, vector-based search, MCP/Model Context Protocol) into the enterprise architecture. Design and implement RAG (Retrieval-Augmented Generation) architectures, including data ingestion, vector stores, and knowledge layer orchestration. Ensure AI solutions meet security, governance and compliance requirements, including data protection, access controls and auditability. Collaborate with stakeholders across IT, data, security and business functions to refine use cases, align solutions with commercial objectives, and transition PoCs towards production readiness. Key Requirements: Proven experience as an AI Solutions Architect or Enterprise Architect delivering AI/ML solutions at enterprise scale. Strong expertise in enterprise integration patterns, including APIs, microservices, event-driven architectures and cloud-native services. Experience with MLOps, model deployment and operationalising AI/ML models in production environments. Deep understanding of LLMs, generative AI, agentic AI and their application to real-world business use cases. Practical experience designing and implementing vector-based search and retrieval systems within AI solutions. Strong knowledge of security, compliance and governance in AI systems, including data privacy and responsible AI considerations. Ability to define target architectures, solution designs and reusable patterns that support scalability, maintainability and commercial impact. Proven track record of working with cross-functional teams to translate business requirements into technical AI solutions. Desirable Skills: Experience with LangChain, Semantic Kernel, Llama and related frameworks for building LLM-based applications. Familiarity with Model Context Protocol (MCP) and emerging standards for AI orchestration and context management. Experience designing and implementing RAG architectures in enterprise environments. Background in cloud platforms (e.g. AWS, Azure, GCP) and their AI/ML services. Exposure to knowledge management, knowledge graphs or advanced search systems integrated with AI solutions. Experience in designing AI solutions for customer experience, contact centres, or frontline operations. Previous involvement in building AI roadmaps or strategic AI initiatives within large organisations. Qualifications: Degree in Computer Science, Software Engineering, Data Science, Information Systems or a related technical discipline is ideal. If you are ready to shape an enterprise AI roadmap and deliver high-impact solutions in a fixed-term role, we welcome your application.

System Reporting Analyst - FTC £45K (SQL/Tableau) Birmingham - 2 days per week Leading global organisation is seeking a System Reporting Analyst to join its finance systems function on a 12-month fixed-term basis. This role is ideal for someone with strong SQL and SSRS skills who enjoys working with data, producing meaningful management reports and helping business users resolve reporting issues. You will play an important role in maintaining the organisation's reporting capabilities, ensuring data is accurate, reliable and accessible to stakeholders across the business. Key Responsibilities Develop, maintain and optimise SQL queries to support regular and ad-hoc reporting requirements. Create and maintain SSRS reports to deliver accurate and timely management information. Build and enhance Tableau dashboards and reporting solutions. Extract, analyse and validate data across multiple finance systems. Perform data quality checks, investigate discrepancies and ensure reporting accuracy. Maintain the existing reporting catalogue and support ongoing reporting requirements. Investigate and resolve reporting-related support tickets, working closely with the wider systems team. Engage with stakeholders across the business to understand reporting needs and translate requirements into practical solutions. Communicate findings and technical information clearly to non-technical colleagues. Essential Skills & Experience Strong SQL/T-SQL skills, including the ability to write, maintain and optimise queries. Hands-on experience developing and maintaining SSRS reports. Experience using Tableau, ideally including dashboard development. Good Excel skills and confidence working with large datasets. A strong understanding of data quality, validation and reconciliation. Excellent analytical and problem-solving abilities. Confident communication skills, with experience supporting non-technical users. Desirable Experience Experience working with SQL Server and SSMS. Understanding of data warehousing concepts. Previous experience within a finance, professional services or legal environment. The Ideal Candidate You will be a hands-on reporting specialist who can quickly get up to speed in an established systems environment. You'll combine strong technical reporting skills with a proactive approach to problem-solving and the confidence to work directly with stakeholders to resolve issues and deliver reliable business insight. SQL/T-SQL and SSRS experience are particularly important , alongside the ability to manage reporting requests, investigate issues and deliver results in a fast-paced environment. Systems reporting analyst - GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Infor LN Technical Application Lead Location: Birmingham (Flexible hybrid working offered if not local) The Opportunity An established international manufacturing business is looking for an Infor LN Technical Application Lead to support its ongoing global ERP rollout. This is a hands-on technical application role, focused on strengthening internal expertise, supporting live sites and ensuring successful future implementations across a multi-site, international environment. You will play a key role in troubleshooting complex technical issues, optimising system configuration and overseeing integrations, while working closely with functional teams and external providers to deliver consistent, scalable solutions globally. This is an opportunity to take ownership of the technical application landscape, reduce reliance on third-party support and help shape the future of a critical business system. Key Responsibilities Provide hands-on Infor LN technical application and configuration expertise across multiple modules. Investigate complex incidents, system issues and unexpected behaviour, identifying root causes and sustainable solutions. Support live operational sites and implementation teams throughout the global rollout. Work closely with the ERP Functional Lead to assess requirements, evaluate standard LN capabilities and determine appropriate technical solutions. Assess cross-module dependencies, technical risks and the need for bespoke development where necessary. Support integrations across Infor ION, REST APIs and EDI, including monitoring, troubleshooting and issue resolution. Coordinate external specialists on complex integrations involving MES, PLM, CRM and other business applications. Maintain technical standards, documentation, change control and knowledge transfer to promote consistency across global sites. Support testing, technical readiness, cutover, go-live and post-implementation hypercare. Capture lessons learned and develop repeatable solutions to support future implementations. Essential Experience Strong hands-on experience with Infor LN applications and configuration within a manufacturing environment . A solid understanding of LN modules, cross-module dependencies and live application support. Practical experience with Infor ION, including integration monitoring and troubleshooting. Experience with API integrations, particularly REST APIs. EDI experience, ideally within automotive or manufacturing environments. Strong analytical and problem-solving skills, with the ability to work collaboratively with functional subject matter experts and external technical providers. Desirable Experience Experience with Infor CloudSuite Automotive, Infor OS and API Gateway. Involvement in international or multi-site Infor LN implementations and rollouts. Exposure to integrations with MES, PLM, CRM or other enterprise applications. The Ideal Candidate You will be a technically strong Infor LN specialist who enjoys getting hands-on with applications, resolving complex issues and improving how systems operate across a business. You will combine technical expertise with a practical, solutions-focused approach, balancing business requirements with standardisation, governance and long-term sustainability. This is an application-focused technical leadership role rather than a software development position. The emphasis is on LN application expertise, configuration, troubleshooting and integration oversight, with specialist development brought in where required. Please apply ASAP if interested - Info LN Application Lead. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Events & AV Project Manager Salary 35,000- 50,000+ DoE Location: Birmingham, Hybrid Role Type: Permanent, Full Time Your New Role - Manage corporate AV and live event projects from initial client enquiry through to delivery and completion. - Liaise directly with clients to understand their requirements, develop technical solutions and manage expectations. - Prepare quotations, coordinate equipment and crew availability, and manage project schedules and documentation. - Coordinate internal teams, suppliers, venues and external contractors. - Manage project budgets, costs and profit margins, ensuring commercial targets are achieved. - Support the technical production of live, hybrid and virtual events, including equipment setup, operation and de-rig. - Source equipment and services from suppliers, negotiating competitive prices where required. - Provide onsite technical support and resolve issues throughout event delivery. - Coordinate logistics, equipment movements and warehouse activities where necessary. - Ensure health and safety requirements are followed, including relevant event documentation and onsite inductions. - Travel to venues across the UK, including driving company vehicles when required. - Maintain strong client relationships and identify opportunities to develop existing accounts and generate further business. About You - A background in AV engineering, installation, technical support, equipment hire or live event production. - A strong practical understanding of AV equipment and the technical requirements of delivering events. - Either existing project management experience or a genuine interest in progressing from a hands-on AV role into project management. - Strong organisational skills, with the ability to manage multiple projects and competing deadlines. - Confident communicating with clients, suppliers and technical teams. - Commercially aware, with an understanding of budgets, costs and profitability. - A proactive, solutions-focused approach with strong attention to detail. - Willingness to travel, work onsite and get involved in the practical side of event delivery. Even Better If - Working within an AV hire, rental or technical production company. - Knowledge of sound, lighting, video, streaming and conferencing technology. - Experience delivering corporate events and large-scale conferences. - Familiarity with booking systems such as IntelliEvent. - Experience with supplier negotiation, procurement and interpreting technical drawings or event plans. - Understanding of health and safety requirements in live event environments. If You're Interested If you're an AV Engineer, Technician or Project Manager who understands the technical side of live events and wants to take ownership of projects from start to finish, we'd love to hear from you. Please apply today with your CV to find out more.

An opportunity for a Senior Software Engineer to design and develop software solutions supporting complex technical projects within a highly secure environment. Working alongside multidisciplinary engineering and technical teams, you will contribute to the development of reliable and scalable systems, helping to shape software architecture, engineering standards and technical delivery. This role offers the opportunity to tackle challenging engineering problems, influence technical decisions and contribute to continuous improvement across the software development lifecycle. Key Responsibilities Design, develop and maintain robust, secure and scalable software solutions. Contribute to software architecture, technical decision-making and engineering standards. Translate complex technical requirements into effective software solutions. Conduct code reviews and promote good software development practices. Support continuous improvement across development processes, tools and deployment approaches. Apply appropriate testing methodologies to ensure software quality and reliability. Work collaboratively with technical teams and stakeholders to deliver project objectives. Support and mentor other engineers, sharing knowledge and encouraging best practice. Identify opportunities to introduce new technologies and improve existing systems. About You Proven experience designing and developing complex software solutions. Experience working within Agile software development environments. Understanding of DevSecOps principles and secure software development practices. Experience with software testing methodologies, including Test-Driven Development (TDD) and Behaviour-Driven Development (BDD). Strong programming skills, with experience using multiple languages and technologies within a Linux environment. Knowledge of software architecture, development standards and deployment practices. Strong problem-solving skills and the ability to translate complex requirements into practical solutions. Effective communication skills, with the ability to engage with a range of technical and non-technical stakeholders. Experience mentoring engineers and contributing to technical direction. Benefits: Flexible and hybrid working arrangements Pension scheme with up to 12% employee contribution Private GP 3x life assurance Lifestyle, wellness and retail benefits including annual memberships Annual salary reviews Please note this role is UKEO and all cnaiddates must be elligble for securtiy clearance

Working alongside specialist engineering, research and technical teams, you will design and develop data solutions that support analysis, testing and informed decision-making, which will be critical to secure, national securtiy infrastructures. This role offers the opportunity to work with large and complex datasets, develop scalable data pipelines and contribute to projects supporting critical technologies and infrastructure. Key Responsibilities Design, develop and maintain end-to-end data pipelines to support the processing and analysis of complex datasets. Transform and manage data to produce meaningful insights that support technical investigations and decision-making. Develop and maintain analytical tools, data products and visualisations. Create dashboards and reports to communicate findings and support project requirements. Work collaboratively with multidisciplinary teams, including software engineers, researchers and technical specialists. Identify opportunities to improve data processes through automation and more efficient ways of working. About You Proven experience in data engineering or a closely related technical discipline. Experience designing, building and maintaining scalable data pipelines. Strong programming and scripting skills, ideally within a Linux-based environment. Experience working with large, complex datasets and developing solutions to support data analysis. Strong problem-solving skills, with the ability to identify patterns, investigate issues and develop effective technical solutions. A collaborative approach and the ability to communicate effectively with technical stakeholders. Please note candidates will need to be Sole British nationals elligable for Security Clearance. Benefits: 3 x life assurance, Hybrid working, Private medical, memeberships and discounts across leisure, wellness and retail memberships

Technical Business Analyst / Power BI / Migration / Business Analyst / 12-month FTC / Birmingham / Onsite / Hybrid Vivo are working with a Birmingham based business who are moving their reporting capabilities onto Power BI and they need a technical Business Analyst to help deliver it. You'll be the link between the people who need data and the people who build it. Working with senior leaders, engineers and employees, you'll gather requirements, decide which legacy reports should be retired, consolidated or rebuilt and turn those needs into clear specifications for the data engineers. You'll also lead user acceptance testing to make sure what's delivered works for the people using it. What you'll bring 3+ years as a technical Business Analyst, including work on projects that delivered kimball style data models Solid SQL skills for validating requirements and interrogating data Experience with a BI tool such as Power BI, Tableau, Qlik or Cognos Strong process mapping, documentation and requirements gathering Confidence engaging senior stakeholders and offering constructive challenge Understanding of data governance, data quality and GDPR If you're interested in this role or have further questions, reach out with an up-to-date CV. Technical Business Analyst / Power BI / Migration / Business Analyst / 12-month FTC / Birmingham / Onsite / Hybrid Technical Business Analyst / Power BI / Migration / Business Analyst / 12-month FTC / Birmingham / Onsite / Hybrid Technical Business Analyst / Power BI / Migration / Business Analyst / 12-month FTC / Birmingham / Onsite / Hybrid

Job Title: Agile Delivery Lead Role Type: Contract Length: 3 months initial Location: Birmingham Summary We are seeking an experienced Agile Delivery Lead to guide cross-functional technology teams, establish effective delivery rhythms and turn changing priorities into outcomes aligned to scope and client commitments. Responsibilities Lead planning, stand-ups, reviews, retrospectives and backlog refinement, translating priorities into sprint goals and clear ownership. Track delivery through Jira, Azure DevOps or equivalent tooling; identify slippage early, coordinate dependencies and lead recovery action. Maintain plans, milestones, critical-path activity and RAID governance, reporting clearly on progress, blockers and forecast confidence. Lead multidisciplinary teams, promoting collaboration, accountability, continuous improvement and self-management. Manage stakeholders, expectations and difficult delivery conversations, escalating risks with practical options. Deliver within the Statement of Work, budget and scope; identify change early and consider cost, margin and client value. Essential Skill & Experience: Strong experience leading Agile software or technology delivery across multidisciplinary teams. Practical knowledge of Scrum, Kanban and hybrid methods, with a strong understanding of the software development lifecycle. Proven risk, issue, dependency and change management, supported by excellent facilitation, communication and problem-solving skills. Strong client and stakeholder management, confidence with Jira or Azure DevOps, and commercial awareness of scope, budget and change control. If this sound like the right opportunity for you, submit an up to date CV for consideration and apply now!

Senior Embedded Software Engineer - Energy Sector EVSE Salary: £70,000 - £90,000 + benefits Hours: Full-time, Permanent Location: Birmingham - Hybrid, 1-2 days per week required in the office (Flexible) We're looking for a Senior Embedded Software Engineer EVSE to join a growing engineering team developing high-performance technology for the energy sector. This is a hands-on role where you'll take ownership of embedded software and firmware from initial requirements and architecture through to integration, validation and in-service support. You'll work across both low-level microcontroller firmware and higher-level supervisory applications, developing software used within complex, high-power infrastructure. Reliability, performance and maintainability are critical, so we're looking for someone who enjoys solving challenging engineering problems and taking genuine ownership of the systems they develop. The role offers a varied technical workload, with approximately 60% new development, 30% integration and testing, and 10% in-service support. About the candidate You'll be an experienced Embedded Software Engineer with a strong background in modern C++ and developing software for resource-constrained embedded systems. You'll be comfortable working across firmware, hardware and higher-level applications and have experience taking products beyond initial development into integration, testing and live operation. We're particularly interested in experience with: Modern C++ within embedded environments and working to MISRA guidelines High-performance microcontrollers such as STM32 RTOS and/or bare-metal development CAN and Modbus RTU over RS485 MQTT, WebSockets and network-connected embedded systems Firmware and hardware integration, troubleshooting and validation Windows and/or Linux-based higher-level applications Secure boot, TLS, certificate handling and signed over-the-air firmware updates Automated testing, CI and hardware-in-the-loop testing High-voltage DC systems and power electronics Experience within the energy sector, industrial control, automotive, power electronics or another safety-conscious, protocol-heavy environment would be particularly relevant. Experience with OCPP (1.6J/2.0.1/2.1), IEC 61851, ISO 15118 / DIN 70121 and Megawatt Charging System (MCS) would also be highly valuable, although direct charging-sector experience is not essential. Bachelor's degree in Computer Science, Electronic Engineering or a closely related discipline, or equivalent professional experience. What you'll do You'll take a leading role in the development and evolution of embedded software and firmware for complex energy infrastructure. Your responsibilities will include: Eliciting and defining technical requirements and translating them into robust engineering solutions Designing, developing and maintaining clean, modular and efficient embedded software in modern C++ Developing and bringing up firmware for high-performance microcontrollers Architecting communication gateways between hardware subsystems, connected equipment and cloud services Implementing and optimising CAN, Modbus RTU/RS485, MQTT and WebSocket communications Integrating energy meters, insulation monitoring devices, power modules, controllers and other critical hardware Supporting cybersecurity across connected embedded systems, including TLS, certificate management, secure boot and signed OTA updates Working alongside hardware engineers and external technical partners on board bring-up, diagnostics and system validation Using tools including oscilloscopes, CANalyzer, protocol testers and electronic loads to investigate and resolve issues Building automated test infrastructure, including unit testing, CI and hardware-in-the-loop testing Designing systems with serviceability and observability in mind, including structured logging and remote diagnostics Supporting commissioning and diagnosing complex issues within deployed systems Contributing to safe engineering practices when working with high-voltage DC equipment Providing technical leadership through code reviews, documentation, mentoring and design reviews Helping evaluate hardware, firmware and embedded software solutions based on cost, performance, reliability and maintainability You'll be someone who can lead development workstreams independently while collaborating effectively with hardware, software and wider engineering teams. A calm, methodical approach to troubleshooting and the ability to manage multiple technical priorities will be important. Benefits 5% employer pension contribution Life insurance at three times your basic annual salary Discretionary bonus scheme Salary sacrifice scheme Cycle to Work Scheme Enhanced family leave benefits Opportunity to work on technically challenging, high-power energy infrastructure If you're an experienced Embedded Software Engineer looking to take ownership of technically challenging projects within the energy sector , we'd love to hear from you - apply today!

Applications Engineer (Full Training) £40,000 - £42,000 + Full Training + Mon-Fri + Progression + Company Vehicle + Benefits Birmingham(Nationwide Travel) Are you a CNC Programmer, Machinist or similar looking for an off-the-tools Applications position for a leading company in the Machine Tools industry who give you full training and development, a company vehicle and fully expensed travel and the opportunity to pass your knowledge down to the next generation of CNC Machinists? On offer is the chance to join a market leading OEM (Original Equipment Manufacturer) representing a brand synonymous with quality. You will be working directly for the manufacturer, so you will get all the tools, parts and equipment you need as well as specialist training to expand your knowledge base and provide industry leading training to a range of customers. In this varied role, you will be based out of the Yorkshire showroom and travelling to customer sites across the UK. You will be responsible for performing program demonstrations and machine training on a range of the companies products, provide technical support and resolve issues. This role will require you to stay overnight twice a week on average and all travel is expensed with a company vehicle provided for both work and personal use. This opportunity would suit a CNC Programmer or Machinist with a background in Siemens or Prototrak programs looking for an off-the-tools training role with a company who will give you extensive training, routes to progress and a range of lucrative benefits. The Role: Product Demonstration's and Training Session's Showroom and site-based locations Troubleshooting and Technical Support assistance Monday to Friday - expensed overnight stays Company vehicle provided including personal use Full training - workshop, shadowing and practical The Person: CNC Programmer, Machinist or similar Any programming background - including Siemens, Prototrak, Mazak or Fanuc Full UK Driving License, happy to travel and stay overnight Commutable to Midlands Reference: BBBH27705A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Enterprise Architect (Utilities / Infrastructure) £90,000 - £120,000 + Car Allowance + Private Medical + Excellent Company Benefits Hybrid / Remote Working - Occasional Travel to Warwick & Across the UK Are you an experienced Enterprise Architect from a Utilities, Energy, or Infrastructure background looking to take a leading role in a major, high-profile technology programme? This is an excellent opportunity to join a market-leading organisation where you will take ownership of the technical strategy and architecture of large-scale infrastructure systems, working with cutting-edge technologies and leading a team of technical specialists. The company are a well-established leader within the infrastructure and technology sector, offering excellent long-term career prospects, flexible working and the opportunity to play a pivotal role in delivering innovative, future-ready technology solutions across the UK. The Role: Lead the enterprise architecture, technical strategy and technology roadmap for a major infrastructure technology programme. Oversee technical governance, solution design and systems integration across operational technology, networking, cloud and critical infrastructure systems. Lead and develop a team of Solution Architects and Technical Specialists, ensuring delivery of secure, scalable and future-proof solutions. Hybrid / Remote working with occasional travel to London and Warwick. The Person: Enterprise Architect, Solutions Architect, Technical Architect or similar with experience leading complex technology programmes. Must have a background within Utilities, Energy, Power, Water, Critical National Infrastructure or closely related sectors. Strong experience in enterprise architecture, systems integration, technical governance and complex infrastructure technologies. Experience leading technical teams, developing architectural roadmaps and working with senior stakeholders. Reference Number: BBBH280789 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

AI Product Manager 6-Month Fixed Term Contract (opportunity for extension or permanent) Hybrid Working 1-2 days on-site per week £65,000-£100,000 We're working with a leading organisation looking for an experienced AI Product Manager to help shape and define a new enterprise-wide AI capability. This is an opportunity to play a central role in establishing how AI can deliver meaningful commercial value across a complex organisation, from identifying high-impact use cases through to developing the product strategy, roadmap and investment case. Working closely with Enterprise AI Solution Architects and Engineering, Data and Cyber Security teams, you'll combine strong product management experience with the technical understanding needed to make informed decisions around AI capabilities, integrations and enterprise platforms. The Role Lead product discovery, identifying and prioritising valuable AI use cases across the business. Define business outcomes, product requirements, success measures and acceptance criteria. Develop the enterprise AI product vision, strategy and roadmap. Assess build, buy and partner options, considering commercial value, feasibility and technical dependencies. Work closely with technical teams to understand data, APIs, integrations and platform requirements. Define proof-of-concept objectives and measurable success criteria. Establish appropriate governance, ownership and risk requirements. Build evidence-based business cases to support investment decisions. What We're Looking For Experience managing enterprise platforms, data products, integration solutions or AI-enabled products. Strong product discovery, stakeholder engagement and roadmap development experience. Proven ability to assess commercial opportunities and build compelling business cases. Good working knowledge of generative AI, LLMs, AI assistants and agent-based systems. Confidence collaborating with architects, engineers and technical stakeholders. Experience evaluating technical options and translating complex requirements into commercial decisions. Why Consider This Opportunity? You'll have the opportunity to influence an enterprise AI strategy from its early stages, helping determine which capabilities should be developed, how they should be delivered and where investment will generate the greatest value. This is an initial six-month fixed term contract, with potential for extension or a permanent opportunity.

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification. Course Details Duration: 13 weeks Format: Online, practical workshops Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support: Set up and maintain secure networks. IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles. Career Pathway Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst. Upon completion of this course, you ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months access to online employability courses. Price: £0 This is a fully government-funded course - there are no fees to pay. To be eligible, you must: Live in the West Midlands . Be aged 19 or over . Earn below the gross annual wage cap of £34,194 . Not currently be undertaking other government-funded training. Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is.

Job Title: Software Engineer Location: Birmingham / Hybrid Salary: 32,000 - 45,000 per annum Position: Permanent, full-time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. Job Role: This is a hands-on, mid-level Software Engineer role with responsibility for delivering complete features and projects. You will work independently with light oversight from a Lead Engineer, delivering projects with a moderate level of technical risk or substantial parts of larger projects. You will own your work from the initial ticket through to a working, supportable feature in production. You will make technical decisions within your area of responsibility and judge when to seek a second opinion. You will raise higher-risk and architecture-level decisions with your lead early, bringing options and a recommendation. Your lead will support you with project-level technical risk. The role has no people-management responsibilities. You are encouraged to support junior engineers informally, while remaining focused on the quality, reliability and clarity of your own work. Your responsibilities Deliver features that are working, tested, documented and in use. Check for defects or unexpected behaviour after delivery and follow through without needing reminders. Make technical decisions that balance maintainability, security, performance and the client's needs. Understand which decisions you can make, which need your lead's input and which require further escalation. Identify risks and trade-offs early. Explain the current position, the impact on the project, what is already handled and what remains unresolved. Bring a proposed course of action so your lead can confirm, adjust or step in, and raise problems while there is still time to act. Build full-stack web and mobile applications, typically involving React Native, SQL-backed APIs and AWS hosting. Be comfortable working in the framework or language each project requires. Write clean, tested, well-structured code that follows team standards. Work collaboratively through Git, pull requests and CI/CD pipelines. Use AI-assisted tools to improve speed and quality. Review and validate their output, taking responsibility for the software you deliver. Keep your lead and project manager informed about progress, implications, resolved and outstanding issues, and any support or decisions you need. Explain technical choices clearly to project managers and, where needed, clients. Document decisions, context and operational knowledge so another engineer can pick up your work without relying on your memory. Identify recurring problems and suggest changes that prevent them. Put practical improvements in place within your area, such as checklists, clearer standards, tests, automation or better ticket templates. Contribute to better tickets, estimates, refinement and delivery flow. Apply lessons from retrospectives to your work. Keep clear ownership, a dated next step, any required decision or escalation, and a backup plan for the work you own. Resolve issues affecting your delivery or make clear who needs to take responsibility. Explain the trade-offs you chose as well as the constraints you faced when reporting on your work. Experience and capabilities You will need: Commercial programming experience consistent with a mid-level engineer, with evidence of delivering features or parts of projects from start to finish. Solid capability in an object-oriented back-end language, with PHP/Laravel strongly preferred, and a modern front-end framework such as React or React Native. TypeScript is desirable. Good working knowledge of SQL and relational database design, and an understanding of MVC and RESTful API principles. Familiarity with Git-based team workflows, code review, automated testing and CI/CD. The ability to solve complex problems and become effective quickly with unfamiliar technologies. Clear written and verbal communication with technical and non-technical colleagues. Evidence of working independently, making informed decisions within your responsibilities, and knowing when and how to seek support. A practical, curious approach to new tools and AI-assisted development, with a willingness to experiment and assess their value through evidence and measurable results. Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Software Engineer, Software Developer, Full Stack Developer, Web Developer, App Developer, Frontend Developer, Backend Developer, Junior Software Engineer, Junior Developer, Graduate Developer, Trainee Developer, SaaS Developer, Portal Developer, Mobile App Developer, AI-Assisted Development, AI Pair Programming, Agentic Coding, AI Coding Agents, Cursor, Claude Code, GitHub Copilot, OpenAI Codex, ChatGPT

Job Title: Junior Software Engineer Location: Birmingham / Hybrid Salary: 28,000 - 35,000 per annum Position: Permanent, full-time About The Company: The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. Job Role: We are looking for a Junior Software Engineer with a strong software portfolio who wants to build web and mobile applications and develop their engineering skills. You will work across the front end, back end and database on real client projects from early on. An Engineer or Lead Engineer will review your work closely and help you build software that is tested, documented and ready to run in production. You will follow the agreed architecture and check your approach before starting work. As you demonstrate stronger skills and judgement, you will take on larger tasks with less supervision. This role has no people-management responsibilities. Your responsibilities will include: Building features within the agreed technical approach and checking that your changes work before submitting them for review. Asking for guidance early when you are unsure, bringing your findings and possible approaches to the discussion. Raising problems promptly, explaining what is affected and either resolving them or making clear who needs to help. Applying code-review feedback and understanding the reasoning behind it. Learning our technologies, tools, delivery practices and clients' businesses, including unfamiliar technologies when projects require them. Keeping your lead and project manager informed about completed work, progress, blockers and support you need. Keeping ticket statuses, estimates, time records and pull requests accurate and up to date. Writing clear tickets, commit messages and pull request descriptions that explain what changed and why. Recording technical decisions, setup instructions and operational details so others can pick up your work. Explaining trade-offs and areas of uncertainty when handing work over for review. Working with designers, project managers and other engineers, and helping colleagues where you can. Taking part in scrums, masterclasses and retrospectives, applying what you learn and making practical improvements such as clearer notes, checklists or tests. Your success will depend on the quality and reliability of your work, clear communication and how well you apply what you learn. We expect working, tested features, early reporting of problems and clear handovers. Skills and experience: A strong software portfolio showing substantial project work and your ability to build features or complete projects from start to finish. Commercial programming experience is advantageous. Solid capability with an object-oriented back-end language, preferably PHP/Laravel, and a modern front-end framework such as React or React Native. TypeScript is desirable. Good working knowledge of SQL and relational database design, with an understanding of MVC and RESTful API principles. Familiarity with Git-based team workflows, code review, automated testing and CI/CD. Care for clean, well-structured code and the judgement to recognise when a problem needs a second opinion. Clear written and verbal communication with technical and non-technical colleagues. The ability to take responsibility for agreed tasks, work within guidance and ask for support when needed. A curious, practical approach to new tools and AI-assisted development, with a willingness to experiment and assess their value through evidence and measurable results. Additional Information: We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. Please click APPLY to submit your CV and Cover Letter for this role. Candidates with experience of the following may also be suitable to apply for this role; Software Engineer, Software Developer, Full Stack Developer, Web Developer, App Developer, Frontend Developer, Backend Developer, Junior Software Engineer, Junior Developer, Graduate Developer, Trainee Developer, SaaS Developer, Portal Developer, Mobile App Developer, AI-Assisted Development, AI Pair Programming, Agentic Coding, AI Coding Agents, Cursor, Claude Code, GitHub Copilot, OpenAI Codex, ChatGPT

Managed Services Engineer - Birmingham (Hybrid) - 35k- 50k + Excellent Benefits We're recruiting for a Managed Services Engineer to join a growing managed services team in a newly created role. This position sits at the heart of service delivery and will focus on improving automation, security, monitoring, patch management, and endpoint management across a diverse customer base. This is an excellent opportunity for a senior engineer with a background in MSPs who enjoys solving complex technical challenges, driving service improvements, and building scalable solutions that make a measurable difference. You'll work closely with technical, projects, support, and service delivery teams to improve operational standards and enhance customer outcomes. What You'll Be Doing Leading the development and improvement of managed service standards, processes, and tooling. Designing and maintaining automation workflows using PowerShell, APIs, and platform-native automation tools. Acting as a senior technical escalation point for complex infrastructure, endpoint, security, networking, and backup issues. Driving improvements across patch compliance, monitoring, security, onboarding, and backup resilience. Managing and optimising RMM platforms, monitoring policies, alerting thresholds, and reporting capabilities. Supporting service design, technical consultancy, and pre-sales activities where required. Working closely with internal teams to identify opportunities for operational improvement and automation. What We're Looking For Significant experience within an MSP or managed services environment. Strong technical knowledge across: Microsoft 365 Windows Server Entra ID / Active Directory Networking & VPN technologies Endpoint management Security & monitoring solutions Experience working with RMM and PSA platforms. PowerShell scripting and automation experience. Experience improving service delivery across multiple customer environments. Excellent troubleshooting and customer-facing communication skills. Nice To Have Experience with endpoint security and MDR/EDR platforms. Backup and disaster recovery technologies. Firewall and network security experience. Exposure to vulnerability management and security compliance tooling. Experience with enterprise wireless networking environments. What's In It For You 31 days holiday including bank holidays. Option to buy and sell annual leave. Private Medical Insurance. Life Insurance. Employee Assistance Programme with 24/7 support. Virtual GP access and wellbeing platform. Cycle to Work and electric vehicle schemes. Paid volunteering leave. Retail, travel, gym and leisure discounts. Ongoing opportunities to influence and shape service delivery within a growing technology business. Code - INDITND If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification. Course Details Duration: 13 weeks Format: Online, practical workshops Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices Network Support: Set up and maintain secure networks. IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles. Career Pathway Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst. Upon completion of this course, you ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months access to online employability courses. Price: £0 This is a fully government-funded course - there are no fees to pay. To be eligible, you must: Live in the West Midlands . Be aged 19 or over . Earn below the gross annual wage cap of £34,194 . Not currently be undertaking other government-funded training. Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is.

An established property organisation is seeking a Senior SQL Technical Systems Engineer to provide specialist application support, project delivery and technical expertise across its Housing Enterprise systems. Working within a hybrid environment, you will support key operational initiatives, reporting solutions and system enhancements while ensuring service continuity during a busy six-month period. Client Details Michael Page is proud to be partnered with a well-established property organisation committed to delivering high-quality services across the Midlands region. As part of an ambitious programme of operational and digital improvement, they are investing in their enterprise applications to support key priorities including customer projects, rent increases, service charge management and income collection analytics. Description As the Senior SQL Technical Systems Engineer, you will play a pivotal role in supporting and enhancing the organisation's housing enterprise applications. Key responsibilities include: Providing technical support and administration across critical housing systems. Supporting the delivery of business-critical projects alongside BAU operations. Managing software releases, upgrades, patches and system changes. Investigating and resolving technical issues through root cause analysis. Supporting system testing, User Acceptance Testing (UAT) and test script development. Working with stakeholders to gather business requirements and deliver technical solutions. Producing and supporting reports using SQL Server and SSRS. Maintaining system documentation, configurations and support procedures. Collaborating with suppliers and internal Digital Services teams to ensure application stability. Supporting knowledge transfer and strengthening capability within the Applications team. The role will come with hybrid working flexibility, with 2 days per week expected in the Birmingham office. Profile The successful candidate for this Senior SQL Technical Systems Engineer role will have: Proven experience in Application Support, Systems Analysis or Service Transition roles. Strong SQL Server skills, including SQL scripting and SSMS. Experience developing and supporting SSRS reports. A solid understanding of ITIL and IT Service Management practices. Experience supporting enterprise applications within a complex environment. Knowledge of software release, testing and change management processes. Strong troubleshooting, analytical and stakeholder management skills. Experience maintaining test environments and supporting UAT activities. Desirable experience includes: Housing Management Systems support or administration. Experience delivering system upgrades and system enhancements. Microsoft Azure exposure. Power BI reporting experience. ITIL Foundation or relevant Microsoft certifications. Job Offer 450- 550 per day (depending on experience) Initial 6-month contract with potential extension Hybrid working arrangement (2 days per week in Birmingham)

Job Title: IT Support Technician Location: Birmingham Salary: £28,592 - £30,986 per annum - SS3 Job type: Permanent, full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across campus The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base The ideal candidate will have experience of working within an Information Technology role, with good knowledge of hardware and software Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 1st November 2026. Interview Date - Wednesday 18th November 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of: IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support will also be considered for this role.

Job Title: Technology Apprentice Location: Birmingham Salary: £16,341 per annum increasing to National Living Wage after 12 months in post. Job type: Fixed term (20 months), full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: An exciting opportunity has arisen for a self-motivated Technology Apprentice to work within the busy IT Team at University College Birmingham. With a keen interest in IT and the confidence to take a proactive approach in this customer-facing role, you will provide first line support to staff and students in relation to a variety of IT issues; both on campus and for those working remotely. You will have the opportunity to gain a wide range of IT skills and experience over the course of the programme within a busy IT Department. Alongside gaining valuable work experience, you will be supported to achieve a Level 3 Digital Support Technician apprenticeship (via the Digital Service Technician option). The successful candidate will demonstrate a positive and hardworking approach and enjoy working both independently and collaboratively as part of a dedicated team. An interest in emerging technologies is essential. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 1st November 2026. Interview Date - Friday 20th November 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of: IT Apprentice, Technology Apprentice, Digital Support Technician Apprentice, Digital Service Technician Apprentice, IT Support Apprentice, IT Helpdesk Apprentice, Service Desk Apprentice, ICT Apprentice, Information Technology Apprentice, Digital Technology Apprentice, Technical Support Apprentice, IT Services Apprentice, IT Technician Apprentice, Computer Support Apprentice, will also be considered for this role.

Job Role - Head of IT Operations Location: Birmingham Salary: Competitive + Bonus + Benefits Type: Permanent, full-time SHAPE THE FUTURE OF TECHNOLOGY IN A GROWING BUSINESS Joshua Robert is partnering with an ambitious, fast-growing organisation to appoint a Head of IT Operations. This is a rare chance to take full ownership of the technology function and make a real, visible impact from day one throughout their network. The business is investing in its future, and technology is at the heart of that plan. You will set the IT strategy, lead a talented team and work alongside the senior leadership team to drive transformation across the organisation. If you want a role where your ideas are listened to and your work shapes how the whole business operates, this is it. WHAT YOU'LL BE DOING Setting and delivering an IT strategy that supports the company's growth plans Leading, developing and inspiring the IT team, building a culture of ownership and continuous improvement Driving digital transformation, from cloud migration and automation to new systems that make people's jobs easier Overseeing infrastructure, networks, applications and service delivery so the business runs smoothly every day Strengthening cyber security, data protection and business continuity Managing the IT budget, suppliers and contracts to get the best value and service Working with leaders across the business to understand their challenges and find the right technology solutions Keeping the business ahead of the curve by exploring new tools, including AI and data-driven solutions WHAT WE'RE LOOKING FOR Proven experience leading an IT function or team at a senior level A track record of delivering IT strategy and transformation projects Strong knowledge of cloud platforms, infrastructure, networks and cyber security Experience managing budgets, suppliers and third-party contracts A confident communicator who can explain technology in plain English to non-technical colleagues A natural leader who motivates people and builds high-performing teams Commercially minded, with a focus on how technology can drive business results Relevant qualifications such as ITIL, Microsoft, AWS or cyber security certifications are a bonus WHY THIS ROLE? A senior leadership role with genuine influence and a seat at the table The chance to build and shape the technology function your way Real investment in technology and the backing to deliver change Pension, private healthcare and hybrid working Ongoing training and development READY FOR YOUR NEXT CHALLENGE? For a confidential discussion, contact Dan Rodgers at Joshua Robert on (phone number removed) or (url removed). INDS

MSP 3rd Line Support Microsoft 365 Networking Infrastructure Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure and networking expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) Competitive Salary DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Networking Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: • MSP, 3rd Line Support • Microsoft 365 5/5 (Essential) • Entra ID 5/5 (Essential) • Networking DNS, DHCP, VPNs, Firewalls & Troubleshooting 4/5 (Important) • PowerShell / Scripting 4/5 (Important) • Cloud Troubleshooting 3/5 (Some Experience) • Microsoft Defender 2/5 (Desirable) • Azure 2/5 (Some Experience) Experience: At least five years' experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment, with strong hands-on networking and Microsoft infrastructure experience. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Networking will be an important part of your technical remit, so you'll need the confidence to investigate and resolve complex connectivity, firewall, VPN and wider network infrastructure issues across multiple customer environments. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Diagnose and resolve complex networking issues involving DNS, DHCP, VPNs, firewalls, routing, switching and network connectivity. • Troubleshoot virtualisation, backup and wider infrastructure issues across multiple customer environments. • Investigate network performance, connectivity and configuration issues, taking ownership through to resolution rather than simply escalating them. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least five years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. • Strong hands-on experience providing 3rd Line support across multiple customer environments. • Excellent Microsoft infrastructure knowledge, including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong hands-on networking experience, including DNS, DHCP, VPNs, firewalls, routing, switching and troubleshooting complex network issues. • Confidence independently diagnosing and resolving network connectivity, configuration and performance problems. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure and networking expertise who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Network & Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure expertise, hands-on networking experience and MSP background, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Our client is currently recruiting for a Global Service Desk Manager to lead their global Service Desk Function. The Global Service Desk Manager must have experience of managing a team that supports global users previously and will act as a key escalation point for critical IT issues and incidents, ensuring prompt resolution and minimal business disruption. This is a hybrid based role, 3 days onsite in Birmingham / 2 days remote. Key Responsibilities for the Global Service Desk Manager Oversee the daily operations of the global Service Desk, ensuring consistent delivery of support services across. Line manage 3 Service Desk Team Leads and 6 Service Desk Analysts supporting their development. Conduct regular performance reviews, set clear objectives, and provide mentoring and development opportunities for the team. Monitor and analyse key KPIs and SLAs to ensure targets are met or exceeded. Identify areas for improvement in processes and tools and lead initiatives to enhance efficiency and user satisfaction. Implement and maintain ITIL best practices for the delivery of Service Desk function. Act as an escalation point for major incidents, ensuring timely resolution and effective communication with stakeholders. Collaborate with the ITSM team to support business users with incident and service requests. Collaborate with other IT functions to identify root causes and prevent recurrence of critical issues. Providing OOH Major Incident Management on a rota basis to ensure Major Incidents are managed to resolution as quickly and safely as possible. Key Experience for the Global Service Desk Manager At least 5 years' experience in a similar role managing a global or regional Service Desk function. Strong leadership experience, including managing teams with multiple reporting lines. Background in IT service delivery within a medium to large enterprise environment. In-depth knowledge of ITIL frameworks, with a preference for ITIL 4. Understanding of IT infrastructure and technologies, including Windows, Active Directory, networking, and cloud-based solutions. Please apply as directed!

Role: Lead Network Architect with Infrastructure as Code (IaC) Type: Contract (6 Months) Location: Bristol, Birmingham & London, UK Working Model: Hybrid (3 days per week in office) The Role We are seeking a highly hands-on Lead Network Architect to eliminate manual network configurations and drive Infrastructure-as-Code (IaC). You will translate low-level designs into production-grade automation workflows, building robust CI/CD pipelines for mission-critical Cisco data centers. What You'll Do Build and optimize CI/CD pipelines for automated network changes and migrations. Champion GitOps principles, treating Git as the ultimate source of truth with strict pipeline gates and automated rollbacks. Integrate automation seamlessly across enterprise platforms including NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Must-Have Skills Networking: Deep expertise in Cisco NX-OS, VXLAN BGP-EVPN, vPC, and Cisco NDFC. Infrastructure as Code (IaC) Automation: Python (REST APIs, data modeling), YAML, JSON, and Red Hat Ansible Automation Platform (AAP). CI/CD & Testing: GitHub/GitLab workflows, pyATS, and Genie for pre- and post-change validation. Governance: Experience working in strictly regulated environments requiring detailed LLD documentation (FCA / PRA standards). This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.