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37 jobs found in Belfast

Start exploring the best jobs in Belfast with IT Job Board — a dedicated platform connecting skilled professionals with reputable employers across Northern Ireland’s thriving job market. From IT and software roles to engineering, finance, customer support, and public-sector vacancies, you’ll find a wide range of trusted opportunities updated daily. Whether you're an experienced specialist or starting your career journey, our platform helps you connect directly with companies hiring across Belfast’s growing tech, digital, and corporate sectors. Filter roles by location, salary, skills, and work type, then apply instantly with your CV.

Move your career forward — discover high-quality jobs in Belfast, find the right opportunity, and take the next step with confidence.
Newto Training
Ethical Hacker
Newto Training City, Belfast
Are you ready to start an ethical hacking career? The demand for newly trained and qualified Cyber Security professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. Companies across the globe try to protect themselves from an increase in cyber attacks. We help you develop the skills required with four globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this Ethical Hacker course is designed to get you job-ready. Within our Ethical Hacker career programme, you will: 100+ hours of live instructor-led online training 4 certifications: Microsoft Azure Fundamentals, Certified Cybersecurity Technician (CTT), Certified Ethical Hacker (CEH) & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £3495 or £291.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new cyber security career!
02/11/2026
Full time
Are you ready to start an ethical hacking career? The demand for newly trained and qualified Cyber Security professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. Companies across the globe try to protect themselves from an increase in cyber attacks. We help you develop the skills required with four globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in cybersecurity with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this Ethical Hacker course is designed to get you job-ready. Within our Ethical Hacker career programme, you will: 100+ hours of live instructor-led online training 4 certifications: Microsoft Azure Fundamentals, Certified Cybersecurity Technician (CTT), Certified Ethical Hacker (CEH) & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £3495 or £291.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new cyber security career!
Newto Training
Junior Cyber Security Analyst
Newto Training City, Belfast
Ready to launch your career in Cyber Security? The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you're completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion. Why choose this programme? We don't just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for. What's included: 100+ hours of live, instructor-led online training 4 industry-recognised certifications Microsoft Azure Fundamentals CompTIA Security+ CompTIA CySA+ Forescout FSCA (exam resit included) Hands-on project work that mirrors real business challenges Job guarantee we connect you directly with our partner employers to secure your first role in I.T. Your investment: Course cost: £2,795 Payment plan: £232.91 per month (interest-free) 100% refund if you're not offered a job after completing the programme No experience? No problem. You don't need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we'll help you get there step by step. Take control of your future. Click 'Apply Now' and start your journey into a career that offers progression, purpose and long-term security.
02/11/2026
Full time
Ready to launch your career in Cyber Security? The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you're completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion. Why choose this programme? We don't just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for. What's included: 100+ hours of live, instructor-led online training 4 industry-recognised certifications Microsoft Azure Fundamentals CompTIA Security+ CompTIA CySA+ Forescout FSCA (exam resit included) Hands-on project work that mirrors real business challenges Job guarantee we connect you directly with our partner employers to secure your first role in I.T. Your investment: Course cost: £2,795 Payment plan: £232.91 per month (interest-free) 100% refund if you're not offered a job after completing the programme No experience? No problem. You don't need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we'll help you get there step by step. Take control of your future. Click 'Apply Now' and start your journey into a career that offers progression, purpose and long-term security.
Newto Training
Network Engineer
Newto Training City, Belfast
Are you ready to start a networking career? The demand for newly trained and qualified Network professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in networking with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this Network Engineer course is designed to get you job-ready. Within our Network Engineer career programme, you will: 100+ hours of live instructor-led online training 4 certifications: Microsoft Azure Fundamentals, CompTIA Network+, Cisco CCNA & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new networking career!
02/11/2026
Full time
Are you ready to start a networking career? The demand for newly trained and qualified Network professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in networking with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this Network Engineer course is designed to get you job-ready. Within our Network Engineer career programme, you will: 100+ hours of live instructor-led online training 4 certifications: Microsoft Azure Fundamentals, CompTIA Network+, Cisco CCNA & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new networking career!
Newto Training
Data Engineer
Newto Training City, Belfast
Data Engineer Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in data but don't know where to begin? The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000. In today's digital world, data is critical to business decision-making, making the role of a Data Analyst indispensable. As skills shortages continue to grow, the demand for qualified entry-level professionals is on the rise. Newto Training's Data Analyst Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Three industry-recognised certifications (exam voucher and exam resit support included): Microsoft Power BI Data Analyst (PL-300) Microsoft Azure Data Fundamentals (DP-900) Microsoft Azure AI Fundamentals (AI-901) Practical, real-world project work designed to help you develop hands-on skills in Excel, SQL, Python and PowerBI Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £40,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
02/11/2026
Full time
Data Engineer Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in data but don't know where to begin? The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000. In today's digital world, data is critical to business decision-making, making the role of a Data Analyst indispensable. As skills shortages continue to grow, the demand for qualified entry-level professionals is on the rise. Newto Training's Data Analyst Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Three industry-recognised certifications (exam voucher and exam resit support included): Microsoft Power BI Data Analyst (PL-300) Microsoft Azure Data Fundamentals (DP-900) Microsoft Azure AI Fundamentals (AI-901) Practical, real-world project work designed to help you develop hands-on skills in Excel, SQL, Python and PowerBI Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £40,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
Newto Training
IT Support
Newto Training City, Belfast
IT Support/ IT Technician Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with the latest technologies. At Newto Training, our IT Support/ Technician Career Programme gives you the skills, certifications, and real-world experience you need to step straight into the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £180 per month How Our Career Programme Works: Over 80 hours of live instructor-led online training delivered by experienced industry professionals Two industry-recognised certifications (exam voucher and exam resit support included): CompTIA A+ Microsoft Azure Fundamentals (AZ-900) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £30,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £180 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
02/11/2026
Full time
IT Support/ IT Technician Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with the latest technologies. At Newto Training, our IT Support/ Technician Career Programme gives you the skills, certifications, and real-world experience you need to step straight into the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £180 per month How Our Career Programme Works: Over 80 hours of live instructor-led online training delivered by experienced industry professionals Two industry-recognised certifications (exam voucher and exam resit support included): CompTIA A+ Microsoft Azure Fundamentals (AZ-900) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £30,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £180 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
Newto Training
IT Technician
Newto Training City, Belfast
Are you ready to start a career in IT Support? The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will: 100+ hours of live instructor-led online training 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new career in IT Support!
02/11/2026
Full time
Are you ready to start a career in IT Support? The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will: 100+ hours of live instructor-led online training 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new career in IT Support!
Newto Training
Penetration Tester Programme
Newto Training City, Belfast
Penetration Tester Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Penetration Testing but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Ethical Hacker Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £200 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CCT (Certified Cybersecurity Technician) CEH (Certified Ethical Hacker) Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
02/11/2026
Full time
Penetration Tester Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Penetration Testing but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Ethical Hacker Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £200 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CCT (Certified Cybersecurity Technician) CEH (Certified Ethical Hacker) Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
Newto Training
SOC Analyst Programme
Newto Training City, Belfast
SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
02/11/2026
Full time
SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.
Thales
Security AI Operations Engineer
Thales City, Belfast
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Role Title: Security AI Operations Engineer Organization: Value Added Services / Security Operations Location: Belfast, Northern Ireland (Hybrid) Role Overview The Security AI Operations Specialist bridges automated AI systems and human security operations. This role is responsible for the day-to-day supervision, quality control, and execution of AI-assisted security workflows. Working alongside the Security Automation & AI Engineering team, the Specialist manages "Human-in-the-Loop" (HITL) triage queues, maintains and updates knowledge bases feeding generative models, audits AI outputs for accuracy, and ensures prioritized investigation tasks are routed seamlessly to front-line security analysts and consultants. Key Responsibilities 1. AI Workflow Supervision & Human-in-the-Loop (HITL) Routing Review and validate low-confidence alert enrichments, threat summaries, and triage recommendations generated by AI agents. Assign, dispatch, and track complex security investigations, policy changes, and incident response playbooks to appropriate Tier 2/3 analysts and consultants. Serve as the operational escalation point when automated pipelines encounter exceptions, edge cases, or platform integration errors. 2. Knowledge Base & Prompt Lifecycle Management Curate, clean, and organize internal runbooks, standard operating procedures (SOPs), threat intelligence, and product documentation stored in Amazon Bedrock Knowledge Bases and Amazon OpenSearch Service. Audit AI retrieval quality and document gaps in knowledge coverage that lead to model hallucinations or poor responses. Perform routine prompt adjustments and template maintenance, submitting structured enhancement tickets to engineering when underlying code changes are required. 3. Quality Assurance & Performance Auditing Regularly audit AI-generated outputs (incident summaries, triage context, customer reports) against human analyst benchmarks to ensure high fidelity and operational safety. Identify recurring false positives or hallucination patterns, collaborating directly with automation engineers to refine model guardrails and prompt evaluation datasets. Track and report on operational KPIs, including Mean Time to Respond (MTTR), task assignment velocity, and analyst AI adoption. 4. Team Enablement & Operational Feedback Train security analysts and services teams on prompt best practices, effective use of internal AI copilots, and feedback submission workflows. Gather front-line feedback and feature requests from security practitioners to help shape the automation engineering roadmap. 5. Sales Partner with the Sales Engineering team to develop and deliver Value-Added Services (VAS) proof-of-values (POVs), clearly demonstrating the business value and impact of these services. Collaborate with Account teams to accelerate time-to-value for Thales solutions among non-VAS customers, strengthening customer adoption, retention, and renewal outcomes. Required Qualifications Education: Bachelor's degree, in Computer Science, Cybersecurity, Information Technology, Engineering, or a related field. Master's degree is a plus! Experience: 3-5+ years in a Security Operations Center (SOC), Managed Security Services (MSSP), IT Service Management (ITSM), or technical workflow coordination role, including 2+ years working with AI/Gen AI-enabled tools or workflows. Cybersecurity Foundation: Working knowledge of security operations, threat lifecycle, alert triage, WAF, API security, and common security frameworks (e.g., MITRE ATT&CK, NIST). AI & Workflow Tooling: Practical experience interacting with generative AI tools, prompt workflows, and enterprise ticketing/orchestration platforms (e.g., Jira, ServiceNow, PagerDuty, or SOAR platforms). Cloud & Search Interface Familiarity: Working comfort navigating the AWS Management Console (specifically Amazon Bedrock, Amazon OpenSearch Dashboards, and CloudWatch metrics). Communication & Documentation: Strong technical writing skills with experience authoring security runbooks, SOPs, and structured process documentation. Preferred Qualifications Data & Query Skills: Basic scripting ability in Python or experience writing search queries (OpenSearch / Elasticsearch queries, SQL, or Lucene). Workflow Automation: Experience configuring no-code/low-code workflow tools, webhook triggers, or ticketing automation rules. Industry Certifications: AWS Certified Security - Specialty or AWS Certified Solutions Architect - Associate/Professional AWS Certified AI Practitioner or Machine Learning - Specialty CISSP (Certified Information Systems Security Professional) GIAC Certifications: GCIH (Incident Handler), GCIA (Intrusion Analyst), GCDA (Detection Analyst), or GASAE (AI Security Automation Engineer) Success Metrics (KPIs) Queue & Dispatch SLA - 95%+ of HITL exceptions and high-priority AI-flagged alerts assigned within defined SLAs. Knowledge Base Freshness - 100% of operational runbooks reviewed and indexed on a recurring monthly/quarterly schedule. Output Quality & Accuracy - Maintain >95% accuracy on AI-assisted triage outputs through continuous auditing and feedback loops. Team Adoption & Satisfaction - High analyst satisfaction and engagement scores with AI-enabled workflows and copilots. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
01/11/2026
Full time
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Role Title: Security AI Operations Engineer Organization: Value Added Services / Security Operations Location: Belfast, Northern Ireland (Hybrid) Role Overview The Security AI Operations Specialist bridges automated AI systems and human security operations. This role is responsible for the day-to-day supervision, quality control, and execution of AI-assisted security workflows. Working alongside the Security Automation & AI Engineering team, the Specialist manages "Human-in-the-Loop" (HITL) triage queues, maintains and updates knowledge bases feeding generative models, audits AI outputs for accuracy, and ensures prioritized investigation tasks are routed seamlessly to front-line security analysts and consultants. Key Responsibilities 1. AI Workflow Supervision & Human-in-the-Loop (HITL) Routing Review and validate low-confidence alert enrichments, threat summaries, and triage recommendations generated by AI agents. Assign, dispatch, and track complex security investigations, policy changes, and incident response playbooks to appropriate Tier 2/3 analysts and consultants. Serve as the operational escalation point when automated pipelines encounter exceptions, edge cases, or platform integration errors. 2. Knowledge Base & Prompt Lifecycle Management Curate, clean, and organize internal runbooks, standard operating procedures (SOPs), threat intelligence, and product documentation stored in Amazon Bedrock Knowledge Bases and Amazon OpenSearch Service. Audit AI retrieval quality and document gaps in knowledge coverage that lead to model hallucinations or poor responses. Perform routine prompt adjustments and template maintenance, submitting structured enhancement tickets to engineering when underlying code changes are required. 3. Quality Assurance & Performance Auditing Regularly audit AI-generated outputs (incident summaries, triage context, customer reports) against human analyst benchmarks to ensure high fidelity and operational safety. Identify recurring false positives or hallucination patterns, collaborating directly with automation engineers to refine model guardrails and prompt evaluation datasets. Track and report on operational KPIs, including Mean Time to Respond (MTTR), task assignment velocity, and analyst AI adoption. 4. Team Enablement & Operational Feedback Train security analysts and services teams on prompt best practices, effective use of internal AI copilots, and feedback submission workflows. Gather front-line feedback and feature requests from security practitioners to help shape the automation engineering roadmap. 5. Sales Partner with the Sales Engineering team to develop and deliver Value-Added Services (VAS) proof-of-values (POVs), clearly demonstrating the business value and impact of these services. Collaborate with Account teams to accelerate time-to-value for Thales solutions among non-VAS customers, strengthening customer adoption, retention, and renewal outcomes. Required Qualifications Education: Bachelor's degree, in Computer Science, Cybersecurity, Information Technology, Engineering, or a related field. Master's degree is a plus! Experience: 3-5+ years in a Security Operations Center (SOC), Managed Security Services (MSSP), IT Service Management (ITSM), or technical workflow coordination role, including 2+ years working with AI/Gen AI-enabled tools or workflows. Cybersecurity Foundation: Working knowledge of security operations, threat lifecycle, alert triage, WAF, API security, and common security frameworks (e.g., MITRE ATT&CK, NIST). AI & Workflow Tooling: Practical experience interacting with generative AI tools, prompt workflows, and enterprise ticketing/orchestration platforms (e.g., Jira, ServiceNow, PagerDuty, or SOAR platforms). Cloud & Search Interface Familiarity: Working comfort navigating the AWS Management Console (specifically Amazon Bedrock, Amazon OpenSearch Dashboards, and CloudWatch metrics). Communication & Documentation: Strong technical writing skills with experience authoring security runbooks, SOPs, and structured process documentation. Preferred Qualifications Data & Query Skills: Basic scripting ability in Python or experience writing search queries (OpenSearch / Elasticsearch queries, SQL, or Lucene). Workflow Automation: Experience configuring no-code/low-code workflow tools, webhook triggers, or ticketing automation rules. Industry Certifications: AWS Certified Security - Specialty or AWS Certified Solutions Architect - Associate/Professional AWS Certified AI Practitioner or Machine Learning - Specialty CISSP (Certified Information Systems Security Professional) GIAC Certifications: GCIH (Incident Handler), GCIA (Intrusion Analyst), GCDA (Detection Analyst), or GASAE (AI Security Automation Engineer) Success Metrics (KPIs) Queue & Dispatch SLA - 95%+ of HITL exceptions and high-priority AI-flagged alerts assigned within defined SLAs. Knowledge Base Freshness - 100% of operational runbooks reviewed and indexed on a recurring monthly/quarterly schedule. Output Quality & Accuracy - Maintain >95% accuracy on AI-assisted triage outputs through continuous auditing and feedback loops. Team Adoption & Satisfaction - High analyst satisfaction and engagement scores with AI-enabled workflows and copilots. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Thales
System Architect - Weapon Systems
Thales City, Belfast
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Systems Architect - Weapon Systems (IAS) Location: based in Belfast, minimum 3 days/ week in office (hybrid), with Other: permanent, full-timeInterested in helping shape the future of advanced Weapon Systems? This is an opportunity to contribute to the development of next-generation defence capabilities, influencing technical strategy, and delivering innovative solutions for our customers. What the role has to offer Support the development of advanced Weapon System architectures and technology plans Work directly with customers, senior stakeholders, and product leaders, acting as a key technical authority across major programmes and strategic initiatives Evaluate emerging technologies, de-risk future capabilities, and turn advanced concepts into operational products that deliver real-world impact Our OpportunityReporting to the Head of Capability Development - Weapon Systems within the IAS Technical Directorate, this is a rare opportunity to influence the future of advanced defence capability. As a System Architect, you will lead the development of innovative Weapon System solutions, shaping architectures, technology roadmaps, and strategic investment decisions that drive next-generation products. Working across engineering, technology, and customer-facing teams - you will provide technical leadership across bids, programmes, and product development, ensuring solutions deliver operational excellence, performance, and value. We are looking for an experienced Systems Architect or Technical Leader who thrives on solving complex challenges, guiding multidisciplinary teams, and turning emerging technologies into real-world capability. You will possess a breadth of technical capability, comfortable working with customers and subject matter experts while providing technical oversight throughout the product lifecycle. If you're passionate about innovation, systems thinking, and shaping the future of Weapon Systems, this is an opportunity to make a lasting impact. Building a Future, we can all trust. Integrated Airspace Protection Systems (IAS) - our main purpose is to protect and defend. We provide rapid integrated solutions for detection, coordination, fire control, engagement and support. We cover three sectors: Surface Attack & Air Defence (UK), Air Defence (International) and Air Operations & Services as well as Space. What we offer you We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Performance-related bonus Half day every Friday, usually finishing around 13:00 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Main Responsibilities Define and evolve Weapon System architectures, including Concepts of Operation, functional partitioning, interfaces, and system-level design to meet operational, technical, and customer requirements Develop innovative technical solutions and proposals for complex Weapon Systems, balancing cost, schedule, performance, risk, and compliance within bid and programme constraints Provide technical leadership and governance across the development lifecycle, ensuring engineering activities, system designs, and project deliverables comply with requirements, standards, and product policies Act as the principal technical interface for customers, partners, suppliers, and internal stakeholders, supporting technical discussions, requirement trade-offs, and the successful delivery of development opportunities Maintain and apply domain expertise in Weapon Systems, related sub-systems, speciality engineering disciplines, and emerging technologies, identifying opportunities to enhance capability and competitive advantage Support Design Authority activities and communicate technical solutions effectively, using system architecture tools and methodologies to capture, develop, and present system designs to stakeholders across the business and customer community About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Ideal Experience & Skills Essential Degree-qualified in Engineering, Systems Engineering, Physics, or a related technical discipline, with the ability to obtain and maintain UK SC clearance Significant experience in senior engineering, systems architecture, technical leadership, or product development roles within a complex technology environment Proven expertise in architecting, developing and managing complex systems, including ownership of technical solutions across the product lifecycle Experience developing and delivering technical roadmaps, aligning technology, product strategy, and business objectives Strong stakeholder management and communication skills, with the ability to influence customers, partners, suppliers, and senior internal stakeholders Demonstrable leadership capability, able to work independently, provide objective technical direction, manage technical risk, and collaborate effectively within cross-functional leadership teams Desirable Chartered Engineer (CEng) status or equivalent professional accreditation Experience in a Design Authority, Chief Engineer, or similar technical governance role, providing oversight of complex programmes or products Knowledge of Weapon Systems and Short-Range Defence, including operational concepts, relevant sub-systems, emerging technologies, and product lifecycle management If you're a technically minded leader with a passion for complex systems and emerging technologies, we'd love to hear from you. Apply today and help us deliver the next generation of world-leading defence capabilities. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
01/11/2026
Full time
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Systems Architect - Weapon Systems (IAS) Location: based in Belfast, minimum 3 days/ week in office (hybrid), with Other: permanent, full-timeInterested in helping shape the future of advanced Weapon Systems? This is an opportunity to contribute to the development of next-generation defence capabilities, influencing technical strategy, and delivering innovative solutions for our customers. What the role has to offer Support the development of advanced Weapon System architectures and technology plans Work directly with customers, senior stakeholders, and product leaders, acting as a key technical authority across major programmes and strategic initiatives Evaluate emerging technologies, de-risk future capabilities, and turn advanced concepts into operational products that deliver real-world impact Our OpportunityReporting to the Head of Capability Development - Weapon Systems within the IAS Technical Directorate, this is a rare opportunity to influence the future of advanced defence capability. As a System Architect, you will lead the development of innovative Weapon System solutions, shaping architectures, technology roadmaps, and strategic investment decisions that drive next-generation products. Working across engineering, technology, and customer-facing teams - you will provide technical leadership across bids, programmes, and product development, ensuring solutions deliver operational excellence, performance, and value. We are looking for an experienced Systems Architect or Technical Leader who thrives on solving complex challenges, guiding multidisciplinary teams, and turning emerging technologies into real-world capability. You will possess a breadth of technical capability, comfortable working with customers and subject matter experts while providing technical oversight throughout the product lifecycle. If you're passionate about innovation, systems thinking, and shaping the future of Weapon Systems, this is an opportunity to make a lasting impact. Building a Future, we can all trust. Integrated Airspace Protection Systems (IAS) - our main purpose is to protect and defend. We provide rapid integrated solutions for detection, coordination, fire control, engagement and support. We cover three sectors: Surface Attack & Air Defence (UK), Air Defence (International) and Air Operations & Services as well as Space. What we offer you We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Performance-related bonus Half day every Friday, usually finishing around 13:00 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Main Responsibilities Define and evolve Weapon System architectures, including Concepts of Operation, functional partitioning, interfaces, and system-level design to meet operational, technical, and customer requirements Develop innovative technical solutions and proposals for complex Weapon Systems, balancing cost, schedule, performance, risk, and compliance within bid and programme constraints Provide technical leadership and governance across the development lifecycle, ensuring engineering activities, system designs, and project deliverables comply with requirements, standards, and product policies Act as the principal technical interface for customers, partners, suppliers, and internal stakeholders, supporting technical discussions, requirement trade-offs, and the successful delivery of development opportunities Maintain and apply domain expertise in Weapon Systems, related sub-systems, speciality engineering disciplines, and emerging technologies, identifying opportunities to enhance capability and competitive advantage Support Design Authority activities and communicate technical solutions effectively, using system architecture tools and methodologies to capture, develop, and present system designs to stakeholders across the business and customer community About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Ideal Experience & Skills Essential Degree-qualified in Engineering, Systems Engineering, Physics, or a related technical discipline, with the ability to obtain and maintain UK SC clearance Significant experience in senior engineering, systems architecture, technical leadership, or product development roles within a complex technology environment Proven expertise in architecting, developing and managing complex systems, including ownership of technical solutions across the product lifecycle Experience developing and delivering technical roadmaps, aligning technology, product strategy, and business objectives Strong stakeholder management and communication skills, with the ability to influence customers, partners, suppliers, and senior internal stakeholders Demonstrable leadership capability, able to work independently, provide objective technical direction, manage technical risk, and collaborate effectively within cross-functional leadership teams Desirable Chartered Engineer (CEng) status or equivalent professional accreditation Experience in a Design Authority, Chief Engineer, or similar technical governance role, providing oversight of complex programmes or products Knowledge of Weapon Systems and Short-Range Defence, including operational concepts, relevant sub-systems, emerging technologies, and product lifecycle management If you're a technically minded leader with a passion for complex systems and emerging technologies, we'd love to hear from you. Apply today and help us deliver the next generation of world-leading defence capabilities. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Prime Recruitment Services
Information and Data Analyst
Prime Recruitment Services City, Belfast
Information & Data Analyst Belfast 17.75 per hour Belfast City Council The Opportunity Prime Recruitment Services are currently recruiting for an Information & Data Analyst to support Belfast City Council's Waste and Fleet Logistics team . This is a data-focused operational role, responsible for maintaining accurate information, analysing performance data and producing reports that support effective waste collection services across domestic and commercial operations. The successful candidate will work with operational systems and databases, investigate and interpret complex information, and provide evidence to support management decisions, complaints, Freedom of Information (FOI) requests and service improvements. The Role You will be responsible for ensuring operational data is accurate, up to date and effectively used to support service delivery. The role combines data entry, data analysis, reporting, systems support and information management , with regular interaction across operational teams and stakeholders. You will also provide support with route planning and optimisation, GIS mapping, operational systems and data quality, as well as providing cover for the Route Balancing and Optimisation Officer when required. Key Responsibilities Maintain and update accurate operational data across relevant systems and databases. Analyse complex waste collection data to identify trends, gaps and opportunities for improved service delivery. Produce regular and ad hoc management reports, performance dashboards and analytical summaries. Retrieve, investigate and analyse historical operational information to support complaints, FOI requests and management information requirements. Monitor and audit data quality, identifying discrepancies and working with operational managers to resolve issues. Support the introduction and use of operational systems, including GIS mapping. Liaise with internal and external stakeholders to improve data flows between operational systems, platforms and CRM channels. Provide data-driven evidence to support resource allocation and service delivery planning. Provide basic system support, training and guidance to operational staff. Ensure sensitive customer and operational information is handled in accordance with data protection and information governance requirements. Provide operational cover for route balancing and mapping activities when required. What We're Looking For You will need to be able to demonstrate at least one year's relevant experience in each of the following areas: High-volume data input, system updates and management of operational databases or specialist operational software. Manipulating and analysing complex data to produce metrics and reports that support decision-making. Retrieving, investigating and summarising information within tight timescales to support complaints, FOIs and management information requests. The role also requires strong: Analytical and decision-making skills , with the ability to interpret complex information and make appropriate recommendations. IT and systems skills , including the ability to work with specialist software and identify and resolve user or system issues. Communication skills , including producing clear reports and communicating complex information effectively. Interpersonal and influencing skills , with the ability to work effectively with a range of stakeholders. Performance management and organisational skills. Customer care and information management awareness. Please note: Belfast City Council may shortlist candidates who can demonstrate two years' relevant experience in each of the three key experience areas above. Essential Requirement Candidates must be eligible to work in the UK . Candidates must be able to provide relevant, specific examples of their experience within their application. Apply If you have strong data analysis, reporting and operational systems experience and are interested in supporting a major public-sector service in Belfast, Prime Recruitment Services would like to hear from you . Apply today with your CV to be considered for this Information & Data Analyst opportunity with Belfast City Council. Prime Recruitment Services - connecting skilled professionals with the right opportunitie
01/11/2026
Seasonal
Information & Data Analyst Belfast 17.75 per hour Belfast City Council The Opportunity Prime Recruitment Services are currently recruiting for an Information & Data Analyst to support Belfast City Council's Waste and Fleet Logistics team . This is a data-focused operational role, responsible for maintaining accurate information, analysing performance data and producing reports that support effective waste collection services across domestic and commercial operations. The successful candidate will work with operational systems and databases, investigate and interpret complex information, and provide evidence to support management decisions, complaints, Freedom of Information (FOI) requests and service improvements. The Role You will be responsible for ensuring operational data is accurate, up to date and effectively used to support service delivery. The role combines data entry, data analysis, reporting, systems support and information management , with regular interaction across operational teams and stakeholders. You will also provide support with route planning and optimisation, GIS mapping, operational systems and data quality, as well as providing cover for the Route Balancing and Optimisation Officer when required. Key Responsibilities Maintain and update accurate operational data across relevant systems and databases. Analyse complex waste collection data to identify trends, gaps and opportunities for improved service delivery. Produce regular and ad hoc management reports, performance dashboards and analytical summaries. Retrieve, investigate and analyse historical operational information to support complaints, FOI requests and management information requirements. Monitor and audit data quality, identifying discrepancies and working with operational managers to resolve issues. Support the introduction and use of operational systems, including GIS mapping. Liaise with internal and external stakeholders to improve data flows between operational systems, platforms and CRM channels. Provide data-driven evidence to support resource allocation and service delivery planning. Provide basic system support, training and guidance to operational staff. Ensure sensitive customer and operational information is handled in accordance with data protection and information governance requirements. Provide operational cover for route balancing and mapping activities when required. What We're Looking For You will need to be able to demonstrate at least one year's relevant experience in each of the following areas: High-volume data input, system updates and management of operational databases or specialist operational software. Manipulating and analysing complex data to produce metrics and reports that support decision-making. Retrieving, investigating and summarising information within tight timescales to support complaints, FOIs and management information requests. The role also requires strong: Analytical and decision-making skills , with the ability to interpret complex information and make appropriate recommendations. IT and systems skills , including the ability to work with specialist software and identify and resolve user or system issues. Communication skills , including producing clear reports and communicating complex information effectively. Interpersonal and influencing skills , with the ability to work effectively with a range of stakeholders. Performance management and organisational skills. Customer care and information management awareness. Please note: Belfast City Council may shortlist candidates who can demonstrate two years' relevant experience in each of the three key experience areas above. Essential Requirement Candidates must be eligible to work in the UK . Candidates must be able to provide relevant, specific examples of their experience within their application. Apply If you have strong data analysis, reporting and operational systems experience and are interested in supporting a major public-sector service in Belfast, Prime Recruitment Services would like to hear from you . Apply today with your CV to be considered for this Information & Data Analyst opportunity with Belfast City Council. Prime Recruitment Services - connecting skilled professionals with the right opportunitie
Adecco
Solutions Architect - Belfast
Adecco City, Belfast
Solution Architect 6-Month Contract Belfast (Hybrid) Inside IR35 Leading Technology Company We are currently supporting a leading technology company in the search for an experienced Solution Architect to join a major infrastructure and cloud transformation programme. This role is ideal for a hands-on architect with a strong background in designing complex infrastructure solutions across cloud, hosting and modern workplace environments. Key Responsibilities Design end-to-end infrastructure and cloud solutions for enterprise-scale programmes. Engage with business and technical stakeholders to define solution requirements. Produce high-quality architecture documentation and technical designs. Support solution development from concept through to delivery. Ensure solutions are secure, scalable and aligned to best practice. Essential Skills & Experience Proven experience as a Solution Architect designing complex infrastructure solutions. Strong expertise across: Microsoft Azure Microsoft 365 VMware/vSAN Cloud-native platforms Hybrid hosting environments Infrastructure modernisation initiatives Experience working on large-scale enterprise transformation programmes. Desirable Skills Cyber security technologies and frameworks, including: Zero Trust Microsoft Sentinel / SOAR Microsoft Defender Vulnerability Assessment Privileged Access Management (PAM) Attack Surface Management IT/OT Security Integration Awareness of SQL and Oracle database environments. Experience with ODA and KVM hypervisors.
01/11/2026
Contractor
Solution Architect 6-Month Contract Belfast (Hybrid) Inside IR35 Leading Technology Company We are currently supporting a leading technology company in the search for an experienced Solution Architect to join a major infrastructure and cloud transformation programme. This role is ideal for a hands-on architect with a strong background in designing complex infrastructure solutions across cloud, hosting and modern workplace environments. Key Responsibilities Design end-to-end infrastructure and cloud solutions for enterprise-scale programmes. Engage with business and technical stakeholders to define solution requirements. Produce high-quality architecture documentation and technical designs. Support solution development from concept through to delivery. Ensure solutions are secure, scalable and aligned to best practice. Essential Skills & Experience Proven experience as a Solution Architect designing complex infrastructure solutions. Strong expertise across: Microsoft Azure Microsoft 365 VMware/vSAN Cloud-native platforms Hybrid hosting environments Infrastructure modernisation initiatives Experience working on large-scale enterprise transformation programmes. Desirable Skills Cyber security technologies and frameworks, including: Zero Trust Microsoft Sentinel / SOAR Microsoft Defender Vulnerability Assessment Privileged Access Management (PAM) Attack Surface Management IT/OT Security Integration Awareness of SQL and Oracle database environments. Experience with ODA and KVM hypervisors.
Reperio Human Capital
L2/ L3 Support Engineer - Azure & Hyper-V
Reperio Human Capital City, Belfast
IT Support Engineer (2nd / 3rd Line) - Azure & Hyper-V The company Our client is an established Managed Service Provider supporting a varied portfolio of business customers. They're growing their technical team and are looking for a 2nd / 3rd Line Engineer with strong Azure and Hyper-V experience. The role You'll provide 2nd / 3rd line support to multiple client environments, remotely and on-site. You'll own incidents through to resolution and handle escalations from 1st line. You'll also contribute to infrastructure and cloud migration projects. Key responsibilities Deliver 2nd / 3rd line support across on-premise, Azure and hybrid environments Administer and troubleshoot Hyper-V hosts and virtual machines Support Azure infrastructure, including VMs, storage and Entra ID Manage Windows Server, Active Directory, DNS and DHCP Support Microsoft 365, including Exchange Online and SharePoint Work tickets through an ITSM/PSA platform to SLA Assist with backup, disaster recovery and migration projects What you'll need Proven 2nd line experience, ideally within an MSP Strong hands-on Hyper-V experience Practical experience supporting Microsoft Azure Solid Windows Server and Active Directory knowledge Experience with Microsoft 365 administration Confident communicating with customers and prioritising a varied workload Availability to join an out-of-hours support rota Nice to have AZ-104 (Azure Administrator) Experience with ConnectWise or a similar PSA/RMM tool Exposure to firewalls, VPNs and general networking Reperio Human Capital acts as an Employment Agency and an Employment Business.
01/11/2026
Full time
IT Support Engineer (2nd / 3rd Line) - Azure & Hyper-V The company Our client is an established Managed Service Provider supporting a varied portfolio of business customers. They're growing their technical team and are looking for a 2nd / 3rd Line Engineer with strong Azure and Hyper-V experience. The role You'll provide 2nd / 3rd line support to multiple client environments, remotely and on-site. You'll own incidents through to resolution and handle escalations from 1st line. You'll also contribute to infrastructure and cloud migration projects. Key responsibilities Deliver 2nd / 3rd line support across on-premise, Azure and hybrid environments Administer and troubleshoot Hyper-V hosts and virtual machines Support Azure infrastructure, including VMs, storage and Entra ID Manage Windows Server, Active Directory, DNS and DHCP Support Microsoft 365, including Exchange Online and SharePoint Work tickets through an ITSM/PSA platform to SLA Assist with backup, disaster recovery and migration projects What you'll need Proven 2nd line experience, ideally within an MSP Strong hands-on Hyper-V experience Practical experience supporting Microsoft Azure Solid Windows Server and Active Directory knowledge Experience with Microsoft 365 administration Confident communicating with customers and prioritising a varied workload Availability to join an out-of-hours support rota Nice to have AZ-104 (Azure Administrator) Experience with ConnectWise or a similar PSA/RMM tool Exposure to firewalls, VPNs and general networking Reperio Human Capital acts as an Employment Agency and an Employment Business.
Corecom Consulting
Junior AI Engineer
Corecom Consulting City, Belfast
Junior AI Engineer Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Our Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact, if you don't have a degree we definitely want to hear from you! Why choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our academy pays a competitive salary, above the National Living Wage from day one while you train, before finding the ideal client project for you to work on using the skills you've gained. About the role You'll be joining us as an Associate Technology Consultant, working across AI Engineering and Software Quality Engineering . It all starts with our introductory training courses, covering everything you need to know to get started in the world of consulting. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). After a period of training you'll have the opportunity to gain industry experience by working with one or more of our clients as an AI Engineer & Software Quality Engineer. While doing this you'll get continued support from us and the client you work with. Our programme is designed as a two-year journey, giving you the opportunity to build meaningful industry experience, develop your technical and professional skills, and establish a strong foundation for your career. At the end of the programme, there may be opportunities to move into a permanent role with your client, depending on individual performance and opportunities available within the client organisation at the time. What does our Academy offer? A route into the tech industry as an Associate Technology Consultant, specialising in AI Engineering and Software Quality Engineering Training in core tech skills, including Agile, SQL, databases, APIs, programming, software testing and test automation. An introduction to data science, including data analysis, statistics and visualisation. Training in Python and tools such as NumPy, Pandas and PyTest. An introduction to AI and Machine Learning, including LLMs, SLMs and traditional ML models. Specialist training in AI testing, model performance, data quality, deployment and monitoring. Hands-on experience working on real-world projects with industry-leading clients. Ongoing learning, development and support from experienced trainers and consultants. Opportunities to gain industry-recognised certifications, including ISTQB, AWS, Azure and Scrum. About you A passion for technology and a willingness to learn Strong communication skills Good organisational skills Strong work ethic What's in it for you? - Earn a salary from day one of training, with structured career development, ongoing support and opportunities for salary progression throughout the programme - 25 days holidays , plus bank holidays. - 5% matched employer pension contributions. - Access to Mintago, our financial wellbeing partner - Connect with a personal financial advisor for support with planning, mortgages, pension, and more! - Virtual GP and Online Prescriptions - Say goodbye to long NHS wait times! (Your partners/kids can also access this). - Employee Assistance Programming - Including 6 counselling sessions per life event with a BACP-accredited counsellor. - Cycle to Work scheme - Purchase a bike through Bike2Work and spread the purchase across 12 months. - Retail discounts - Save at 200+ UK brands, including supermarkets, cinemas, and restaurants. and more! What Happens Next? Apply - Submit your CV below. Screening Call Short Video Interview - We'll invite you to a 30-minute Teams video call to learn about you, discuss the role, and ask a few competency-based questions. Technical Aptitude test In-Person Assessment Centre - Successful candidates will be invited to our in-person assessment centre with the client. Offer Timelines 1st Stage Interviews - Will take place October/November In-Person Assessment Centr e - w/c 30th November 2026 Role start: 7th December 2026 This role is for candidates who are immediately available to interview and start a new role. We are unable to offer visa sponsorship for this role. At Corecom Technology Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we utilise those differences to help our clients and candidates strive for a more diverse and inclusive world.
01/11/2026
Full time
Junior AI Engineer Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Our Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact, if you don't have a degree we definitely want to hear from you! Why choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech. Our academy pays a competitive salary, above the National Living Wage from day one while you train, before finding the ideal client project for you to work on using the skills you've gained. About the role You'll be joining us as an Associate Technology Consultant, working across AI Engineering and Software Quality Engineering . It all starts with our introductory training courses, covering everything you need to know to get started in the world of consulting. Our in-depth training is full time and is delivered on a hybrid learning basis (classroom & and remote). After a period of training you'll have the opportunity to gain industry experience by working with one or more of our clients as an AI Engineer & Software Quality Engineer. While doing this you'll get continued support from us and the client you work with. Our programme is designed as a two-year journey, giving you the opportunity to build meaningful industry experience, develop your technical and professional skills, and establish a strong foundation for your career. At the end of the programme, there may be opportunities to move into a permanent role with your client, depending on individual performance and opportunities available within the client organisation at the time. What does our Academy offer? A route into the tech industry as an Associate Technology Consultant, specialising in AI Engineering and Software Quality Engineering Training in core tech skills, including Agile, SQL, databases, APIs, programming, software testing and test automation. An introduction to data science, including data analysis, statistics and visualisation. Training in Python and tools such as NumPy, Pandas and PyTest. An introduction to AI and Machine Learning, including LLMs, SLMs and traditional ML models. Specialist training in AI testing, model performance, data quality, deployment and monitoring. Hands-on experience working on real-world projects with industry-leading clients. Ongoing learning, development and support from experienced trainers and consultants. Opportunities to gain industry-recognised certifications, including ISTQB, AWS, Azure and Scrum. About you A passion for technology and a willingness to learn Strong communication skills Good organisational skills Strong work ethic What's in it for you? - Earn a salary from day one of training, with structured career development, ongoing support and opportunities for salary progression throughout the programme - 25 days holidays , plus bank holidays. - 5% matched employer pension contributions. - Access to Mintago, our financial wellbeing partner - Connect with a personal financial advisor for support with planning, mortgages, pension, and more! - Virtual GP and Online Prescriptions - Say goodbye to long NHS wait times! (Your partners/kids can also access this). - Employee Assistance Programming - Including 6 counselling sessions per life event with a BACP-accredited counsellor. - Cycle to Work scheme - Purchase a bike through Bike2Work and spread the purchase across 12 months. - Retail discounts - Save at 200+ UK brands, including supermarkets, cinemas, and restaurants. and more! What Happens Next? Apply - Submit your CV below. Screening Call Short Video Interview - We'll invite you to a 30-minute Teams video call to learn about you, discuss the role, and ask a few competency-based questions. Technical Aptitude test In-Person Assessment Centre - Successful candidates will be invited to our in-person assessment centre with the client. Offer Timelines 1st Stage Interviews - Will take place October/November In-Person Assessment Centr e - w/c 30th November 2026 Role start: 7th December 2026 This role is for candidates who are immediately available to interview and start a new role. We are unable to offer visa sponsorship for this role. At Corecom Technology Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we utilise those differences to help our clients and candidates strive for a more diverse and inclusive world.
A&O Shearman
Digital Workplace Lead
A&O Shearman Dunmurry, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
01/11/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
A&O Shearman
Digital Workplace Lead
A&O Shearman City, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
01/11/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
A&O Shearman
Technology Lead
A&O Shearman City, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
01/11/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
A&O Shearman
Technology Lead
A&O Shearman Dunmurry, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
01/11/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
A&O Shearman
End User Technology Lead
A&O Shearman Newtownbreda, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
01/11/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
A&O Shearman
End User Technology Lead
A&O Shearman Dunmurry, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
01/11/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Thales
End User Support Technician
Thales City, Belfast
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
01/11/2026
Full time
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Thales
Sr. Escalation Engineer - Client Services
Thales City, Belfast
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Sr. Escalation Engineer - Client Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position. Position Summary This is an exciting opportunity to join a growing Global Support Organization and provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years' experience securing the world's most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products and services to improve the security of applications that rely on encryption and digital signatures. By protecting the confidentiality, integrity, and availability of sensitive information that flows through today's traditional, virtualized, and cloud-based infrastructures, Thales helps organizations reduce risk, demonstrate compliance, enhance agility, and pursue strategic goals with greater confidence. Position Scope As a member of a collaborative Client Services team, the Escalation Engineer will provide product escalation support to the Client Services Tech support team, for specific product, in constructing complex customer deployments, analyzing for root causes, recommending remediation procedures or best practices and documenting test methods, processes and knowledge bases. In addition, this position is responsible for validating proper interoperability of Thales products with other third-party vendor software/Solutions This is a multi-disciplined role; the successful candidate should be able to perform hardware/software setup in a variety of lab configurations. This will include various OS platforms, storage products, databases, file systems, security protection software, HA clustering software, etc. The candidate must be a strategic thinker, well organized and able to work within fast-paced engineering environments and is also expected via collaboration with the broader Technical Support, QA and Developer teams to drive continual improvements to our processes and methodologies, all with the goal of continually improving the product quality and customer experience. This is a dream job for an individual who likes to develop and maintain proficiency across a wide variety of enterprise-class hardware and software products. Key Responsibilities and Tasks Work closely with global support engineers on customer escalation issues to ensure timely resolution Configure and duplicate the customer's environment where necessary to replicate the issues for diagnosing Identify the root causes and use this information to improve continuously within support & field service teams Work closely with global development teams to diagnose issues and validating fixes Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position Serve as a Thales product support expert who will work closely with other department as required to facilitate training on new product and features and maintaining a database of training videos for support review. Work closely with our engineering and product management teams to communicate customer needs, issues, and trends to successfully use Thales products. Identify and champion product enhancement requests as customer advocates. Create knowledge and support articles, webinars, white papers, and other materials that help customers use Thales products. Other duties as assigned Technical Knowledge/Skills & Experience Required Essential: Operating Systems & Infrastructure Strong Linux & Windows Server administration skills System performance analysis (CPU, memory, disk, processes, services) Log analysis and troubleshooting Virtualization platforms (VMware, Hyper-V) Basic cloud exposure (AWS, Azure, GCP) Networking fundamentals TCP/IP, DNS, routing, NAT, VPN concepts Packet capture and analysis (Wireshark, tcpdump) Load balancer concepts Database Knowledge Strong understanding of databases (Oracle, MSSQL Server, PostgreSQL, DB2, MySQL) SQL query analysis and troubleshooting Database performance fundamentals Understanding of DB connectivity/authentication Replication and HA concepts Security & Compliance Fundamentals Vulnerability and risk concepts Encryption fundamentals Compliance standards awareness (PCI-DSS, SOX, HIPAA, GDPR) Diagnostic Tools Wireshark, tcpdump, curl/Postman, Fiddler, Splunk/Kibana basics, Database tracing tools Good to have Basic scripting (Bash, Python, PowerShell, REST API fundamentals, JSON/XML parsing) Automation mindset for repetitive diagnostics Basic Git familiarity Troubleshooting & Escalation Skills Analytical & Troubleshooting skills Root Cause Analysis (RCA) Complex log correlation Crisis Management Reproducing customer issues in lab environments Performance bottleneck identification Clear technical documentation skills Strong ownership and accountability mindset Ability to independently lead P1/P0 customer escalations Mentorship and enablement of Support teams Trend analysis and recurrence prevention Contribution to KBs, tooling, automation, and process improvements Strong understanding of enterprise customer environments and deployment patterns Educational Requirements Bachelor's degree in computer science /engineering or technical field or equivalent experience. Professional Attributes Demonstrates the Thales Values: Focus on Customers Perform through teaming Innovate, decide and act quickly Develop our people Proactive - Develops practical solutions, takes ownership, has a 'can do' rather than 'won't do' approach Technically curious - Regards technology problems as challenges Teamwork - Connected to the business, communicates openly, shares information and knowledge, networks internally and externally, persuades rather than pushes, involves colleagues, respects colleagues Creative - Connects the technical dots with a goal of building customer value Responsive - Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
01/11/2026
Full time
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Sr. Escalation Engineer - Client Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position. Position Summary This is an exciting opportunity to join a growing Global Support Organization and provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years' experience securing the world's most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products and services to improve the security of applications that rely on encryption and digital signatures. By protecting the confidentiality, integrity, and availability of sensitive information that flows through today's traditional, virtualized, and cloud-based infrastructures, Thales helps organizations reduce risk, demonstrate compliance, enhance agility, and pursue strategic goals with greater confidence. Position Scope As a member of a collaborative Client Services team, the Escalation Engineer will provide product escalation support to the Client Services Tech support team, for specific product, in constructing complex customer deployments, analyzing for root causes, recommending remediation procedures or best practices and documenting test methods, processes and knowledge bases. In addition, this position is responsible for validating proper interoperability of Thales products with other third-party vendor software/Solutions This is a multi-disciplined role; the successful candidate should be able to perform hardware/software setup in a variety of lab configurations. This will include various OS platforms, storage products, databases, file systems, security protection software, HA clustering software, etc. The candidate must be a strategic thinker, well organized and able to work within fast-paced engineering environments and is also expected via collaboration with the broader Technical Support, QA and Developer teams to drive continual improvements to our processes and methodologies, all with the goal of continually improving the product quality and customer experience. This is a dream job for an individual who likes to develop and maintain proficiency across a wide variety of enterprise-class hardware and software products. Key Responsibilities and Tasks Work closely with global support engineers on customer escalation issues to ensure timely resolution Configure and duplicate the customer's environment where necessary to replicate the issues for diagnosing Identify the root causes and use this information to improve continuously within support & field service teams Work closely with global development teams to diagnose issues and validating fixes Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position Serve as a Thales product support expert who will work closely with other department as required to facilitate training on new product and features and maintaining a database of training videos for support review. Work closely with our engineering and product management teams to communicate customer needs, issues, and trends to successfully use Thales products. Identify and champion product enhancement requests as customer advocates. Create knowledge and support articles, webinars, white papers, and other materials that help customers use Thales products. Other duties as assigned Technical Knowledge/Skills & Experience Required Essential: Operating Systems & Infrastructure Strong Linux & Windows Server administration skills System performance analysis (CPU, memory, disk, processes, services) Log analysis and troubleshooting Virtualization platforms (VMware, Hyper-V) Basic cloud exposure (AWS, Azure, GCP) Networking fundamentals TCP/IP, DNS, routing, NAT, VPN concepts Packet capture and analysis (Wireshark, tcpdump) Load balancer concepts Database Knowledge Strong understanding of databases (Oracle, MSSQL Server, PostgreSQL, DB2, MySQL) SQL query analysis and troubleshooting Database performance fundamentals Understanding of DB connectivity/authentication Replication and HA concepts Security & Compliance Fundamentals Vulnerability and risk concepts Encryption fundamentals Compliance standards awareness (PCI-DSS, SOX, HIPAA, GDPR) Diagnostic Tools Wireshark, tcpdump, curl/Postman, Fiddler, Splunk/Kibana basics, Database tracing tools Good to have Basic scripting (Bash, Python, PowerShell, REST API fundamentals, JSON/XML parsing) Automation mindset for repetitive diagnostics Basic Git familiarity Troubleshooting & Escalation Skills Analytical & Troubleshooting skills Root Cause Analysis (RCA) Complex log correlation Crisis Management Reproducing customer issues in lab environments Performance bottleneck identification Clear technical documentation skills Strong ownership and accountability mindset Ability to independently lead P1/P0 customer escalations Mentorship and enablement of Support teams Trend analysis and recurrence prevention Contribution to KBs, tooling, automation, and process improvements Strong understanding of enterprise customer environments and deployment patterns Educational Requirements Bachelor's degree in computer science /engineering or technical field or equivalent experience. Professional Attributes Demonstrates the Thales Values: Focus on Customers Perform through teaming Innovate, decide and act quickly Develop our people Proactive - Develops practical solutions, takes ownership, has a 'can do' rather than 'won't do' approach Technically curious - Regards technology problems as challenges Teamwork - Connected to the business, communicates openly, shares information and knowledge, networks internally and externally, persuades rather than pushes, involves colleagues, respects colleagues Creative - Connects the technical dots with a goal of building customer value Responsive - Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Thales
Weapon System Architect (IAS)
Thales City, Belfast
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Weapon System Architect (IAS) Location: based in Belfast, minimum 3 days/ week in office (hybrid), with Other: permanent, full-timeWould you like to work for a world-renowned department that research, develop and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer? Do you want to be part of a team of leading specialists that are designing solutions that make tomorrow possible, today? Then look no further What the role has to offer Ability to work with state-of-the-art leading edge technology Developing solutions to complex problems on cutting edge defence equipment to deliver enhanced capabilities Working with a highly skilled, dynamic and forward-thinking team A growing business with great career opportunities Our OpportunityAs a Senior System Engineer, you will be designing state-of-the-art Fire Control and Air Defence Systems that deliver world-class performance to meet our customer's needs. Working within an agile multi-discipline team, responsibilities cover the whole product lifecycle from requirements capture and analysis, evaluating new technologies through to defining the system architecture and behaviour, optimising the design and onto building, testing and verifying that the solution meets the customer's requirements. We are interested to talk to capable candidates from many backgrounds to understand what you can bring to the role. We have recently employed mechanical, electrical and software engineers, as well as physicists and others with prior systems engineering experience. A core capability of a Thales Systems Engineer is the ability to understand the full engineering landscape and different backgrounds can complement this in generating understanding from complexity. Building a Future, we can all trust. Thales Integrated Airspace-protection Systems (IAS) UK designs and manufactures a range of cutting-edge technologies ranging from air surveillance and mission planning systems to missile and space propulsion systems. With sites in Belfast, Templecombe and Thorney Island the company specialises in air defence effectors and their integration with weapon systems into various platforms along with the systems to manage and exploit critical mission planning and air surveillance data. What we offer you We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Performance-related bonus Half day every Friday, usually finishing around 13:00 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Main Responsibilities Capture and translate customer, user and business needs into clear system requirements, use cases and functional definitions Define and develop system architecture, interfaces, behaviours and flow-down requirements, working closely with technical specialists to optimise performance Assess user deployment scenarios and evaluate candidate technologies, including emerging and novel solutions, to inform system design decisions Drive system design maturity through trade studies, analysis, prototyping, integration support and complex fault diagnosis Lead verification and compliance activities, ensuring requirements are met, while maintaining design documentation and mentoring junior team members About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Ideal Experience & Skills Essential Acquired degree-level qualification in a scientific, engineering or numerate discipline (or equivalent experience), with the ability to obtain and maintain UK SC clearance Demonstrated systems engineering expertise across the full lifecycle, including requirements capture, system architecture, design, integration, testing and verification of complex systems Proven ability to define, manage and decompose requirements into robust system specifications, architectures, interfaces and behaviours using structured engineering methodologies Demonstrated analytical, critical-thinking and problem-solving capabilities, with a track record of making sound decisions and delivering results in complex environments Proven communication and stakeholder management skills, with the ability to influence, collaborate and communicate complex technical concepts to diverse audiences Acquired knowledge of systems modelling (e.g. UML, SysML), defence architectures, standards and interface protocols, alongside an understanding of relevant safety, security, environmental and regulatory requirements Desirable Acquired knowledge of Air Defence systems, technologies and their operational application Demonstrated ability to perform effectively within multidisciplinary teams, delivering results in pressured and time-sensitive environments Achieved Chartered Engineer status, or demonstrated commitment to working towards professional accreditation Ready to apply your systems engineering expertise to cutting-edge Air Defence and Fire Control solutions? Join Thales and help design, develop and deliver the next generation of mission-critical defence capabilities. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
31/10/2026
Full time
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Weapon System Architect (IAS) Location: based in Belfast, minimum 3 days/ week in office (hybrid), with Other: permanent, full-timeWould you like to work for a world-renowned department that research, develop and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer? Do you want to be part of a team of leading specialists that are designing solutions that make tomorrow possible, today? Then look no further What the role has to offer Ability to work with state-of-the-art leading edge technology Developing solutions to complex problems on cutting edge defence equipment to deliver enhanced capabilities Working with a highly skilled, dynamic and forward-thinking team A growing business with great career opportunities Our OpportunityAs a Senior System Engineer, you will be designing state-of-the-art Fire Control and Air Defence Systems that deliver world-class performance to meet our customer's needs. Working within an agile multi-discipline team, responsibilities cover the whole product lifecycle from requirements capture and analysis, evaluating new technologies through to defining the system architecture and behaviour, optimising the design and onto building, testing and verifying that the solution meets the customer's requirements. We are interested to talk to capable candidates from many backgrounds to understand what you can bring to the role. We have recently employed mechanical, electrical and software engineers, as well as physicists and others with prior systems engineering experience. A core capability of a Thales Systems Engineer is the ability to understand the full engineering landscape and different backgrounds can complement this in generating understanding from complexity. Building a Future, we can all trust. Thales Integrated Airspace-protection Systems (IAS) UK designs and manufactures a range of cutting-edge technologies ranging from air surveillance and mission planning systems to missile and space propulsion systems. With sites in Belfast, Templecombe and Thorney Island the company specialises in air defence effectors and their integration with weapon systems into various platforms along with the systems to manage and exploit critical mission planning and air surveillance data. What we offer you We offer a competitive salary and benefits package designed to support our employees' wellbeing and professional growth, which includes: Performance-related bonus Half day every Friday, usually finishing around 13:00 28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Main Responsibilities Capture and translate customer, user and business needs into clear system requirements, use cases and functional definitions Define and develop system architecture, interfaces, behaviours and flow-down requirements, working closely with technical specialists to optimise performance Assess user deployment scenarios and evaluate candidate technologies, including emerging and novel solutions, to inform system design decisions Drive system design maturity through trade studies, analysis, prototyping, integration support and complex fault diagnosis Lead verification and compliance activities, ensuring requirements are met, while maintaining design documentation and mentoring junior team members About You At Thales, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges. Ideal Experience & Skills Essential Acquired degree-level qualification in a scientific, engineering or numerate discipline (or equivalent experience), with the ability to obtain and maintain UK SC clearance Demonstrated systems engineering expertise across the full lifecycle, including requirements capture, system architecture, design, integration, testing and verification of complex systems Proven ability to define, manage and decompose requirements into robust system specifications, architectures, interfaces and behaviours using structured engineering methodologies Demonstrated analytical, critical-thinking and problem-solving capabilities, with a track record of making sound decisions and delivering results in complex environments Proven communication and stakeholder management skills, with the ability to influence, collaborate and communicate complex technical concepts to diverse audiences Acquired knowledge of systems modelling (e.g. UML, SysML), defence architectures, standards and interface protocols, alongside an understanding of relevant safety, security, environmental and regulatory requirements Desirable Acquired knowledge of Air Defence systems, technologies and their operational application Demonstrated ability to perform effectively within multidisciplinary teams, delivering results in pressured and time-sensitive environments Achieved Chartered Engineer status, or demonstrated commitment to working towards professional accreditation Ready to apply your systems engineering expertise to cutting-edge Air Defence and Fire Control solutions? Join Thales and help design, develop and deliver the next generation of mission-critical defence capabilities. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
A&O Shearman
Technology Lead
A&O Shearman City, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
30/10/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
A&O Shearman
End User Technology Lead
A&O Shearman Dunmurry, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
30/10/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
A&O Shearman
Technology Lead
A&O Shearman Dunmurry, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
30/10/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
A&O Shearman
Digital Workplace Lead
A&O Shearman Dunmurry, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
30/10/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
A&O Shearman
End User Technology Lead
A&O Shearman City, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
30/10/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
A&O Shearman
Digital Workplace Lead
A&O Shearman City, Belfast
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
30/10/2026
Full time
What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .
Technical Design Authority
LA International Computer Consultants Ltd City, Belfast
Technical Design Authority - Networks Belfast 3 days onsite 2 from home. Belfast home based working needed. Role until 31/03/2027 Inside IR35 £600+ Experience of designing and implementing complex network solutions Technical Skills * IP Connect UK WAN - essential * Cisco ISE - highly desirable * Cisco SD-WAN - highly desirable * Meraki - desirable Please share your latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
27/10/2026
Contractor
Technical Design Authority - Networks Belfast 3 days onsite 2 from home. Belfast home based working needed. Role until 31/03/2027 Inside IR35 £600+ Experience of designing and implementing complex network solutions Technical Skills * IP Connect UK WAN - essential * Cisco ISE - highly desirable * Cisco SD-WAN - highly desirable * Meraki - desirable Please share your latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Thales
End User Support Technician
Thales City, Belfast
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
27/10/2026
Full time
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Jacobs
Lead Solution Architect
Jacobs City, Belfast
Lead Solution Architect Join Jacobs' Design Automation team and play a key role in shaping the software products and platforms used by engineers across our global business. Operating as part of a product-focused software organisation within Jacobs, you'll help define the architectural direction for a diverse portfolio of applications, driving innovation, scalability, and engineering excellence. This is not simply a delivery role; it is a transformation role. A real opportunity to influence how software is designed, built, and delivered across multiple teams. Your leadership will help strengthen engineering standards, improve development practices, and ensure our technology platforms are ready to support future growth, including the adoption of emerging AI-enabled capabilities. What You'll Do As Lead Solution Architect, you'll provide architectural leadership across a broad portfolio of software products and services. Working closely with software engineers, product leaders, and technical stakeholders, you'll translate business needs into robust, scalable, and secure solutions. You'll guide architectural decision-making, mentor engineering teams, review solution designs, and help establish consistent approaches to software development, cloud architecture, CI/CD, and technical delivery. While this is not a hands-on development role, you'll be comfortable engaging with technology at a detailed level, whether reviewing designs, developing proof of concepts, or helping teams solve complex technical challenges. We're looking for an experienced software or solution architect who combines technical depth with strong leadership and communication skills. Someone who has successfully designed and delivered complex cloud-based software platforms and distributed systems. You'll have strong architectural judgement, a pragmatic approach to technology decision-making, and the ability to influence technical direction across multiple teams. You'll also bring: Experience designing and delivering distributed, cloud-based software solutions in Azure, AWS, or similar cloud environments. A proven track record of providing architectural leadership across multiple applications, products, or engineering teams. Strong understanding of modern software engineering practices, including CI/CD, cloud-native development, and software delivery lifecycle principles. Experience mentoring engineers and influencing technical direction without direct line management responsibility. The ability to communicate effectively with both technical and non-technical stakeholders and build credibility as a trusted advisor. Experience within SaaS, product-led technology organisations, or cloud-native software environments would be particularly valuable. Exposure to technologies such as .NET, C#, Python, microservices, and modern AI-enabled software development approaches would also be beneficial. Experience within the AEC sector or with platforms such as Autodesk or Bentley Systems would be an advantage, but is not essential. At Jacobs, we deliver solutions that matter. You'll be trusted to shape technical direction, influence engineering excellence, and help teams build high-quality software that makes a real impact across our global organisation. If you're excited by the prospect of solving complex technical challenges, mentoring talented engineers, and helping define the next generation of software platforms, we'd love to hear from you. Other key info This is a permanent role, UK based, hybrid (2-3 days/week - office/site) aligned to a local Jacobs office, with business travel to support client and business requirements. Full time employment at Jacobs is based on a 40-hour working week. We place a strong emphasis on work life balance and flexibility, and flexi-time, other working patterns may be available. All Jacobs employees will require a BPSS check as part of the hiring and onboarding process. We offer an excellent and wide range of employee benefits including comprehensive Health Cover, Life Assurance, Income Protection, holiday buy/sell scheme, and a variety of wellbeing, family, parental and fertility support offerings, along with an enhanced contribution pension scheme. More company details and info below: Cardiff South Glamorgan United Kingdom Bristol Bristol City United Kingdom Exeter Devon United Kingdom Reading Berkshire United Kingdom London Greater London United Kingdom Northminster Peterborough United Kingdom Birmingham West Midlands United Kingdom Manchester Greater Manchester United Kingdom Leeds West Yorkshire United Kingdom Newcastle Tyne and Wear United Kingdom York North Yorkshire United Kingdom Edinburgh East Lothian United Kingdom Glasgow Lanarkshire United Kingdom Belfast Antrim United Kingdom London Greater London United Kingdom Digital and Data Transportation Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
27/10/2026
Full time
Lead Solution Architect Join Jacobs' Design Automation team and play a key role in shaping the software products and platforms used by engineers across our global business. Operating as part of a product-focused software organisation within Jacobs, you'll help define the architectural direction for a diverse portfolio of applications, driving innovation, scalability, and engineering excellence. This is not simply a delivery role; it is a transformation role. A real opportunity to influence how software is designed, built, and delivered across multiple teams. Your leadership will help strengthen engineering standards, improve development practices, and ensure our technology platforms are ready to support future growth, including the adoption of emerging AI-enabled capabilities. What You'll Do As Lead Solution Architect, you'll provide architectural leadership across a broad portfolio of software products and services. Working closely with software engineers, product leaders, and technical stakeholders, you'll translate business needs into robust, scalable, and secure solutions. You'll guide architectural decision-making, mentor engineering teams, review solution designs, and help establish consistent approaches to software development, cloud architecture, CI/CD, and technical delivery. While this is not a hands-on development role, you'll be comfortable engaging with technology at a detailed level, whether reviewing designs, developing proof of concepts, or helping teams solve complex technical challenges. We're looking for an experienced software or solution architect who combines technical depth with strong leadership and communication skills. Someone who has successfully designed and delivered complex cloud-based software platforms and distributed systems. You'll have strong architectural judgement, a pragmatic approach to technology decision-making, and the ability to influence technical direction across multiple teams. You'll also bring: Experience designing and delivering distributed, cloud-based software solutions in Azure, AWS, or similar cloud environments. A proven track record of providing architectural leadership across multiple applications, products, or engineering teams. Strong understanding of modern software engineering practices, including CI/CD, cloud-native development, and software delivery lifecycle principles. Experience mentoring engineers and influencing technical direction without direct line management responsibility. The ability to communicate effectively with both technical and non-technical stakeholders and build credibility as a trusted advisor. Experience within SaaS, product-led technology organisations, or cloud-native software environments would be particularly valuable. Exposure to technologies such as .NET, C#, Python, microservices, and modern AI-enabled software development approaches would also be beneficial. Experience within the AEC sector or with platforms such as Autodesk or Bentley Systems would be an advantage, but is not essential. At Jacobs, we deliver solutions that matter. You'll be trusted to shape technical direction, influence engineering excellence, and help teams build high-quality software that makes a real impact across our global organisation. If you're excited by the prospect of solving complex technical challenges, mentoring talented engineers, and helping define the next generation of software platforms, we'd love to hear from you. Other key info This is a permanent role, UK based, hybrid (2-3 days/week - office/site) aligned to a local Jacobs office, with business travel to support client and business requirements. Full time employment at Jacobs is based on a 40-hour working week. We place a strong emphasis on work life balance and flexibility, and flexi-time, other working patterns may be available. All Jacobs employees will require a BPSS check as part of the hiring and onboarding process. We offer an excellent and wide range of employee benefits including comprehensive Health Cover, Life Assurance, Income Protection, holiday buy/sell scheme, and a variety of wellbeing, family, parental and fertility support offerings, along with an enhanced contribution pension scheme. More company details and info below: Cardiff South Glamorgan United Kingdom Bristol Bristol City United Kingdom Exeter Devon United Kingdom Reading Berkshire United Kingdom London Greater London United Kingdom Northminster Peterborough United Kingdom Birmingham West Midlands United Kingdom Manchester Greater Manchester United Kingdom Leeds West Yorkshire United Kingdom Newcastle Tyne and Wear United Kingdom York North Yorkshire United Kingdom Edinburgh East Lothian United Kingdom Glasgow Lanarkshire United Kingdom Belfast Antrim United Kingdom London Greater London United Kingdom Digital and Data Transportation Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Thales
Senior Software Engineer
Thales City, Belfast
Location: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job Advertisement: Real-time Embedded Software Engineer Are you ready to innovate and make a significant impact in the field of real-time embedded software development? Thales is seeking enthusiastic and dedicated Software Engineers to join our team and contribute to cutting-edge multi-discipline programmes. If you possess the skills and passion for software engineering, we want to hear from you! Overview of Thales Integrated Airspace Surveillance (IAS): Thales IAS provides advanced surveillance solutions designed to ensure the security and safety of airspace. Leveraging state-of-the-art technology and robust engineering expertise, our systems offer comprehensive situational awareness, enabling effective and efficient airspace management. Be part of a team that pioneers solutions for critical applications in air traffic control, air defence, and homeland security. Primary Purpose: As a Real-time Embedded Software Engineer at Thales, you will collaborate with a team of Software Engineers on diverse projects, participating in all phases of the software development lifecycle. Your role will focus on designing, developing, and integrating embedded software solutions for high-tech sub-systems and processor-driven boards. With a military application focus, our products range from land vehicle platforms and missiles to advanced training systems. Key Responsibilities: Design and develop real-time embedded software solutions. Integrate and debug solutions on target hardware, addressing hardware/software integration issues. Target multiple real-time platforms (e.g., VxWorks, MicroC/OS, Linux, FreeRTOS) using C and/or C++. Participate in various software lifecycle methodologies. Manage software requirements and traceability using industry best practices. Plan and execute software tests (Unit, Integration, System Level). Develop reusable software solutions. Document all aspects of the software production process according to company standards. Skills and Experience: Essential: Knowledge of embedded real-time development and the hardware/software interface. Understanding of real-time operating system behavior and software requirements analysis. Proficiency in procedural (C) and object-oriented (C++) languages. Understanding of data communications (e.g., 1553, RS422) and networking principles. Practical experience in real-time embedded development, integrating and debugging on target hardware, and using real-time operating systems. Track record in developing C/C++ applications. Awareness of the principles and levels of software testing. Desirable: Knowledge of UML and Agile development methodologies. Experience in Graphical User Interface design and development. Understanding of software configuration control. Ability to undertake roles beyond software development, such as Software Architect or Software Engineering Manager. Practical experience in model-driven software development, using change management and version control systems, and developing under a range of software methodologies. Values & Behaviours: Display innovation and self-motivation. Possess a passion for software engineering and a willingness to stay current with industry developments. Work efficiently both within a team and individually. Demonstrate dedication and determination in task completion. Qualifications: Essential: A BEng/BSc (Hons) degree or equivalent in computing or a computing-related subject, or an alternative qualification with relevant experience. Desirable: A degree in Micro Electronics & Computing/Software Engineering. Why Thales? Join us and be part of an innovative engineering team that constantly strives to make advancements in real-time embedded software for military applications. At Thales, you will have the opportunity to work on challenging projects, develop your skills, and grow your career in a supportive environment. Apply today and embark on a rewarding career with Thales! Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!
27/10/2026
Full time
Location: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job Advertisement: Real-time Embedded Software Engineer Are you ready to innovate and make a significant impact in the field of real-time embedded software development? Thales is seeking enthusiastic and dedicated Software Engineers to join our team and contribute to cutting-edge multi-discipline programmes. If you possess the skills and passion for software engineering, we want to hear from you! Overview of Thales Integrated Airspace Surveillance (IAS): Thales IAS provides advanced surveillance solutions designed to ensure the security and safety of airspace. Leveraging state-of-the-art technology and robust engineering expertise, our systems offer comprehensive situational awareness, enabling effective and efficient airspace management. Be part of a team that pioneers solutions for critical applications in air traffic control, air defence, and homeland security. Primary Purpose: As a Real-time Embedded Software Engineer at Thales, you will collaborate with a team of Software Engineers on diverse projects, participating in all phases of the software development lifecycle. Your role will focus on designing, developing, and integrating embedded software solutions for high-tech sub-systems and processor-driven boards. With a military application focus, our products range from land vehicle platforms and missiles to advanced training systems. Key Responsibilities: Design and develop real-time embedded software solutions. Integrate and debug solutions on target hardware, addressing hardware/software integration issues. Target multiple real-time platforms (e.g., VxWorks, MicroC/OS, Linux, FreeRTOS) using C and/or C++. Participate in various software lifecycle methodologies. Manage software requirements and traceability using industry best practices. Plan and execute software tests (Unit, Integration, System Level). Develop reusable software solutions. Document all aspects of the software production process according to company standards. Skills and Experience: Essential: Knowledge of embedded real-time development and the hardware/software interface. Understanding of real-time operating system behavior and software requirements analysis. Proficiency in procedural (C) and object-oriented (C++) languages. Understanding of data communications (e.g., 1553, RS422) and networking principles. Practical experience in real-time embedded development, integrating and debugging on target hardware, and using real-time operating systems. Track record in developing C/C++ applications. Awareness of the principles and levels of software testing. Desirable: Knowledge of UML and Agile development methodologies. Experience in Graphical User Interface design and development. Understanding of software configuration control. Ability to undertake roles beyond software development, such as Software Architect or Software Engineering Manager. Practical experience in model-driven software development, using change management and version control systems, and developing under a range of software methodologies. Values & Behaviours: Display innovation and self-motivation. Possess a passion for software engineering and a willingness to stay current with industry developments. Work efficiently both within a team and individually. Demonstrate dedication and determination in task completion. Qualifications: Essential: A BEng/BSc (Hons) degree or equivalent in computing or a computing-related subject, or an alternative qualification with relevant experience. Desirable: A degree in Micro Electronics & Computing/Software Engineering. Why Thales? Join us and be part of an innovative engineering team that constantly strives to make advancements in real-time embedded software for military applications. At Thales, you will have the opportunity to work on challenging projects, develop your skills, and grow your career in a supportive environment. Apply today and embark on a rewarding career with Thales! Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!
Jacobs
Life Safety Systems Engineer
Jacobs City, Belfast
Life Safety Systems Engineer We're hiring a Life Safety Systems Engineer to support high-tech facility design, with a primary focus on semiconductor manufacturing environments. You'll contribute to advanced fab projects, and cutting-edge research facilities, helping deliver world-class Life Safety and Security designs for global clients. You will interface directly with client counterparts in designing of their facilities. Utilising AutoCAD and Revit MEP, our teams create 3D models in coordination with architects and engineers. From those 3D BIM models you'll design fire alarm, smoke and leak detection, security and intrusion detection systems, and more. Using the various applicable Life Safety and Fire codes as well as industry standards you will provide: calculations; equipment size and quantities; equipment and construction specifications; network diagrams and addressing; and various construction deliverables in both 2D and 3D platforms for a constructable design. Bring your curiosity, talent for multi-taskingand collaboration, and extreme organisational skills and we'll help you grow, pursue and fulfill what drives you - so we can make big impacts on the world, together. At Jacobs, we're partnering across the globe to create the best project outcomes by maximising the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other! Bachelor's degree in engineering or sciences Knowledge & application of NFPA 70 (NEC) and electrical design requirements Knowledge & application of NFPA 101 Life Safety Code, and NFPA 72 Fire Alarm and Signalling Code Knowledge & application of NFPA 400 Hazardous Materials Code Familiar with IBC and NFPA 1 Fire Code as they pertain to LSS Design experience with security, access control, intrusion detection and CCTV Design experience with Fire Alarming, VESDA systems, HPM, and Leak Detection Experience leading a team of LSS design staff Knowledge of design and construction specifications Experience estimating and scheduling mid to large scale projects Glasgow Lanarkshire United Kingdom Belfast Antrim United Kingdom Birmingham West Midlands United Kingdom Manchester Greater Manchester United Kingdom Glasgow Lanarkshire United Kingdom Electrical Advanced Manufacturing Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
27/10/2026
Full time
Life Safety Systems Engineer We're hiring a Life Safety Systems Engineer to support high-tech facility design, with a primary focus on semiconductor manufacturing environments. You'll contribute to advanced fab projects, and cutting-edge research facilities, helping deliver world-class Life Safety and Security designs for global clients. You will interface directly with client counterparts in designing of their facilities. Utilising AutoCAD and Revit MEP, our teams create 3D models in coordination with architects and engineers. From those 3D BIM models you'll design fire alarm, smoke and leak detection, security and intrusion detection systems, and more. Using the various applicable Life Safety and Fire codes as well as industry standards you will provide: calculations; equipment size and quantities; equipment and construction specifications; network diagrams and addressing; and various construction deliverables in both 2D and 3D platforms for a constructable design. Bring your curiosity, talent for multi-taskingand collaboration, and extreme organisational skills and we'll help you grow, pursue and fulfill what drives you - so we can make big impacts on the world, together. At Jacobs, we're partnering across the globe to create the best project outcomes by maximising the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other! Bachelor's degree in engineering or sciences Knowledge & application of NFPA 70 (NEC) and electrical design requirements Knowledge & application of NFPA 101 Life Safety Code, and NFPA 72 Fire Alarm and Signalling Code Knowledge & application of NFPA 400 Hazardous Materials Code Familiar with IBC and NFPA 1 Fire Code as they pertain to LSS Design experience with security, access control, intrusion detection and CCTV Design experience with Fire Alarming, VESDA systems, HPM, and Leak Detection Experience leading a team of LSS design staff Knowledge of design and construction specifications Experience estimating and scheduling mid to large scale projects Glasgow Lanarkshire United Kingdom Belfast Antrim United Kingdom Birmingham West Midlands United Kingdom Manchester Greater Manchester United Kingdom Glasgow Lanarkshire United Kingdom Electrical Advanced Manufacturing Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Thales
Sr. Escalation Engineer - Client Services
Thales City, Belfast
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Sr. Escalation Engineer - Client Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position. Position Summary This is an exciting opportunity to join a growing Global Support Organization and provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years' experience securing the world's most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products and services to improve the security of applications that rely on encryption and digital signatures. By protecting the confidentiality, integrity, and availability of sensitive information that flows through today's traditional, virtualized, and cloud-based infrastructures, Thales helps organizations reduce risk, demonstrate compliance, enhance agility, and pursue strategic goals with greater confidence. Position Scope As a member of a collaborative Client Services team, the Escalation Engineer will provide product escalation support to the Client Services Tech support team, for specific product, in constructing complex customer deployments, analyzing for root causes, recommending remediation procedures or best practices and documenting test methods, processes and knowledge bases. In addition, this position is responsible for validating proper interoperability of Thales products with other third-party vendor software/Solutions This is a multi-disciplined role; the successful candidate should be able to perform hardware/software setup in a variety of lab configurations. This will include various OS platforms, storage products, databases, file systems, security protection software, HA clustering software, etc. The candidate must be a strategic thinker, well organized and able to work within fast-paced engineering environments and is also expected via collaboration with the broader Technical Support, QA and Developer teams to drive continual improvements to our processes and methodologies, all with the goal of continually improving the product quality and customer experience. This is a dream job for an individual who likes to develop and maintain proficiency across a wide variety of enterprise-class hardware and software products. Key Responsibilities and Tasks Work closely with global support engineers on customer escalation issues to ensure timely resolution Configure and duplicate the customer's environment where necessary to replicate the issues for diagnosing Identify the root causes and use this information to improve continuously within support & field service teams Work closely with global development teams to diagnose issues and validating fixes Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position Serve as a Thales product support expert who will work closely with other department as required to facilitate training on new product and features and maintaining a database of training videos for support review. Work closely with our engineering and product management teams to communicate customer needs, issues, and trends to successfully use Thales products. Identify and champion product enhancement requests as customer advocates. Create knowledge and support articles, webinars, white papers, and other materials that help customers use Thales products. Other duties as assigned Technical Knowledge/Skills & Experience Required Essential: Operating Systems & Infrastructure Strong Linux & Windows Server administration skills System performance analysis (CPU, memory, disk, processes, services) Log analysis and troubleshooting Virtualization platforms (VMware, Hyper-V) Basic cloud exposure (AWS, Azure, GCP) Networking fundamentals TCP/IP, DNS, routing, NAT, VPN concepts Packet capture and analysis (Wireshark, tcpdump) Load balancer concepts Database Knowledge Strong understanding of databases (Oracle, MSSQL Server, PostgreSQL, DB2, MySQL) SQL query analysis and troubleshooting Database performance fundamentals Understanding of DB connectivity/authentication Replication and HA concepts Security & Compliance Fundamentals Vulnerability and risk concepts Encryption fundamentals Compliance standards awareness (PCI-DSS, SOX, HIPAA, GDPR) Diagnostic Tools Wireshark, tcpdump, curl/Postman, Fiddler, Splunk/Kibana basics, Database tracing tools Good to have Basic scripting (Bash, Python, PowerShell, REST API fundamentals, JSON/XML parsing) Automation mindset for repetitive diagnostics Basic Git familiarity Troubleshooting & Escalation Skills Analytical & Troubleshooting skills Root Cause Analysis (RCA) Complex log correlation Crisis Management Reproducing customer issues in lab environments Performance bottleneck identification Clear technical documentation skills Strong ownership and accountability mindset Ability to independently lead P1/P0 customer escalations Mentorship and enablement of Support teams Trend analysis and recurrence prevention Contribution to KBs, tooling, automation, and process improvements Strong understanding of enterprise customer environments and deployment patterns Educational Requirements Bachelor's degree in computer science /engineering or technical field or equivalent experience. Professional Attributes Demonstrates the Thales Values: Focus on Customers Perform through teaming Innovate, decide and act quickly Develop our people Proactive - Develops practical solutions, takes ownership, has a 'can do' rather than 'won't do' approach Technically curious - Regards technology problems as challenges Teamwork - Connected to the business, communicates openly, shares information and knowledge, networks internally and externally, persuades rather than pushes, involves colleagues, respects colleagues Creative - Connects the technical dots with a goal of building customer value Responsive - Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
22/10/2026
Full time
Location: BELFAST ARNOTT HOUSE, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Sr. Escalation Engineer - Client Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position. Position Summary This is an exciting opportunity to join a growing Global Support Organization and provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years' experience securing the world's most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products and services to improve the security of applications that rely on encryption and digital signatures. By protecting the confidentiality, integrity, and availability of sensitive information that flows through today's traditional, virtualized, and cloud-based infrastructures, Thales helps organizations reduce risk, demonstrate compliance, enhance agility, and pursue strategic goals with greater confidence. Position Scope As a member of a collaborative Client Services team, the Escalation Engineer will provide product escalation support to the Client Services Tech support team, for specific product, in constructing complex customer deployments, analyzing for root causes, recommending remediation procedures or best practices and documenting test methods, processes and knowledge bases. In addition, this position is responsible for validating proper interoperability of Thales products with other third-party vendor software/Solutions This is a multi-disciplined role; the successful candidate should be able to perform hardware/software setup in a variety of lab configurations. This will include various OS platforms, storage products, databases, file systems, security protection software, HA clustering software, etc. The candidate must be a strategic thinker, well organized and able to work within fast-paced engineering environments and is also expected via collaboration with the broader Technical Support, QA and Developer teams to drive continual improvements to our processes and methodologies, all with the goal of continually improving the product quality and customer experience. This is a dream job for an individual who likes to develop and maintain proficiency across a wide variety of enterprise-class hardware and software products. Key Responsibilities and Tasks Work closely with global support engineers on customer escalation issues to ensure timely resolution Configure and duplicate the customer's environment where necessary to replicate the issues for diagnosing Identify the root causes and use this information to improve continuously within support & field service teams Work closely with global development teams to diagnose issues and validating fixes Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this position Serve as a Thales product support expert who will work closely with other department as required to facilitate training on new product and features and maintaining a database of training videos for support review. Work closely with our engineering and product management teams to communicate customer needs, issues, and trends to successfully use Thales products. Identify and champion product enhancement requests as customer advocates. Create knowledge and support articles, webinars, white papers, and other materials that help customers use Thales products. Other duties as assigned Technical Knowledge/Skills & Experience Required Essential: Operating Systems & Infrastructure Strong Linux & Windows Server administration skills System performance analysis (CPU, memory, disk, processes, services) Log analysis and troubleshooting Virtualization platforms (VMware, Hyper-V) Basic cloud exposure (AWS, Azure, GCP) Networking fundamentals TCP/IP, DNS, routing, NAT, VPN concepts Packet capture and analysis (Wireshark, tcpdump) Load balancer concepts Database Knowledge Strong understanding of databases (Oracle, MSSQL Server, PostgreSQL, DB2, MySQL) SQL query analysis and troubleshooting Database performance fundamentals Understanding of DB connectivity/authentication Replication and HA concepts Security & Compliance Fundamentals Vulnerability and risk concepts Encryption fundamentals Compliance standards awareness (PCI-DSS, SOX, HIPAA, GDPR) Diagnostic Tools Wireshark, tcpdump, curl/Postman, Fiddler, Splunk/Kibana basics, Database tracing tools Good to have Basic scripting (Bash, Python, PowerShell, REST API fundamentals, JSON/XML parsing) Automation mindset for repetitive diagnostics Basic Git familiarity Troubleshooting & Escalation Skills Analytical & Troubleshooting skills Root Cause Analysis (RCA) Complex log correlation Crisis Management Reproducing customer issues in lab environments Performance bottleneck identification Clear technical documentation skills Strong ownership and accountability mindset Ability to independently lead P1/P0 customer escalations Mentorship and enablement of Support teams Trend analysis and recurrence prevention Contribution to KBs, tooling, automation, and process improvements Strong understanding of enterprise customer environments and deployment patterns Educational Requirements Bachelor's degree in computer science /engineering or technical field or equivalent experience. Professional Attributes Demonstrates the Thales Values: Focus on Customers Perform through teaming Innovate, decide and act quickly Develop our people Proactive - Develops practical solutions, takes ownership, has a 'can do' rather than 'won't do' approach Technically curious - Regards technology problems as challenges Teamwork - Connected to the business, communicates openly, shares information and knowledge, networks internally and externally, persuades rather than pushes, involves colleagues, respects colleagues Creative - Connects the technical dots with a goal of building customer value Responsive - Always reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
MCS Group
Software Engineer - Java/JavaScript/Python
MCS Group City, Belfast
MCS Group is delighted to be partnering with a global technology organisation as they expand their Cyber Security Engineering teams with the addition of multiple Software Engineers across varying levels of experience. This is an opportunity to join a modern, cloud-first engineering environment building enterprise-scale security platforms and products used by millions of users globally. The organisation is heavily investing in cybersecurity, AI and digital engineering, with teams focused on building secure-by-default solutions embedded directly into large-scale enterprise platforms. The Role You'll join a collaborative engineering team responsible for designing, building and operating security capabilities as scalable software products. Working across the full SDLC, you'll help deliver secure, reliable and developer-friendly services while collaborating closely with product, platform and engineering teams. What You'll Be Doing Designing and developing scalable backend services and micro-services architectures Building APIs and cloud-native applications using modern engineering practices Working across the full SDLC including design, development, deployment and production support Writing high-quality production code using technologies such as Java, JavaScript and Python Collaborating with product managers and engineering teams to deliver secure-by-default solutions What We're Looking For 3+ years commercial software engineering experience Strong experience with Java, JavaScript and/or Python Experience building distributed systems, micro-services and REST APIs Cloud and backend engineering experience within modern development environments Experience working in agile teams using CI/CD and modern engineering practices Strong communication and collaboration skills For more experienced candidates, you should also demonstrate mentoring/coaching experience and the ability to contribute to architecture and technical decision-making. Why Apply? Work on enterprise-scale technology platforms with global impact Join a growing Cyber Security Engineering function Strong career progression and continuous learning opportunities Flexible hybrid working model with no set days Competitive salary up to £67000 depending on experience One-stage interview process Please send an up to date CV or contact Sam McCormick at . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
15/07/2026
Full time
MCS Group is delighted to be partnering with a global technology organisation as they expand their Cyber Security Engineering teams with the addition of multiple Software Engineers across varying levels of experience. This is an opportunity to join a modern, cloud-first engineering environment building enterprise-scale security platforms and products used by millions of users globally. The organisation is heavily investing in cybersecurity, AI and digital engineering, with teams focused on building secure-by-default solutions embedded directly into large-scale enterprise platforms. The Role You'll join a collaborative engineering team responsible for designing, building and operating security capabilities as scalable software products. Working across the full SDLC, you'll help deliver secure, reliable and developer-friendly services while collaborating closely with product, platform and engineering teams. What You'll Be Doing Designing and developing scalable backend services and micro-services architectures Building APIs and cloud-native applications using modern engineering practices Working across the full SDLC including design, development, deployment and production support Writing high-quality production code using technologies such as Java, JavaScript and Python Collaborating with product managers and engineering teams to deliver secure-by-default solutions What We're Looking For 3+ years commercial software engineering experience Strong experience with Java, JavaScript and/or Python Experience building distributed systems, micro-services and REST APIs Cloud and backend engineering experience within modern development environments Experience working in agile teams using CI/CD and modern engineering practices Strong communication and collaboration skills For more experienced candidates, you should also demonstrate mentoring/coaching experience and the ability to contribute to architecture and technical decision-making. Why Apply? Work on enterprise-scale technology platforms with global impact Join a growing Cyber Security Engineering function Strong career progression and continuous learning opportunities Flexible hybrid working model with no set days Competitive salary up to £67000 depending on experience One-stage interview process Please send an up to date CV or contact Sam McCormick at . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
MCS Group
Cybersecurity Backend Engineer (Java/JS/Python) - Cloud
MCS Group City, Belfast
MCS Group is seeking multiple Software Engineers to support a global technology organization's Cyber Security Engineering teams in Belfast. This opportunity involves designing and developing scalable backend services, APIs, and cloud-native applications in a collaborative environment. Candidates should have 3+ years of experience, strong skills in Java, JavaScript, and Python, and be familiar with agile methodologies. The role offers flexible working, strong career progression, and a competitive salary of up to £67,000 depending on experience.
15/07/2026
Full time
MCS Group is seeking multiple Software Engineers to support a global technology organization's Cyber Security Engineering teams in Belfast. This opportunity involves designing and developing scalable backend services, APIs, and cloud-native applications in a collaborative environment. Candidates should have 3+ years of experience, strong skills in Java, JavaScript, and Python, and be familiar with agile methodologies. The role offers flexible working, strong career progression, and a competitive salary of up to £67,000 depending on experience.

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