Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Cambridge University Press & Assessment
Cambridge, UK
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time 35 hours per week
Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services.
In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape.
About the role
What you will do:
Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership.
Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment.
Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement.
Help teams optimise flow, improve predictability, and continuously improve ways of working.
Own and support release and delivery management processes, ensuring robust governance and successful product launches.
Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning.
Build strong relationships with business and technology stakeholders across the organisation.
Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations.
Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation.
Identify and manage risks, dependencies, and delivery impediments across teams and workstreams.
Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches.
Strong understanding of agile principles, lean delivery practices, and continuous improvement.
Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments.
Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility.
Excellent communication, stakeholder management, and problem-solving skills.
A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value.
Experience working closely with engineering, architecture, product, and operational teams.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions.
Experience working with cloud data platforms and modern data ecosystems.
Familiarity with operational service management practices and ITIL environments.
If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you!
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be [Date]. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position.
Your CV without a cover letter
4 application questions
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
09/06/2026
Full time
Job Title: Senior Delivery Manager
Salary: £50,900 - £68,000
Location: Cambridge/Hybrid with 40-60% of time in the office
Contract: Permanent
Hours: Full time 35 hours per week
Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes?
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services.
In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape.
About the role
What you will do:
Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership.
Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment.
Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement.
Help teams optimise flow, improve predictability, and continuously improve ways of working.
Own and support release and delivery management processes, ensuring robust governance and successful product launches.
Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning.
Build strong relationships with business and technology stakeholders across the organisation.
Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations.
Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation.
Identify and manage risks, dependencies, and delivery impediments across teams and workstreams.
Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches.
Strong understanding of agile principles, lean delivery practices, and continuous improvement.
Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments.
Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility.
Excellent communication, stakeholder management, and problem-solving skills.
A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value.
Experience working closely with engineering, architecture, product, and operational teams.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions.
Experience working with cloud data platforms and modern data ecosystems.
Familiarity with operational service management practices and ITIL environments.
If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you!
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be [Date]. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position.
Your CV without a cover letter
4 application questions
First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview.
Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2026 QS World University Rankings, in which we were ranked as the No. 1 institution in the UK and Europe, and second globally, for both Music and Performing Arts. The College has held global first and second positions in Performing Arts for five successive years, while Music is a new subject introduced to the rankings in 2024.
The IT Department is seeking to appoint a Senior IT Service Desk Engineer. The post-holder will be part of the wider IT support function, with responsibility for providing advanced technical assistance to staff, students and professors. Alongside resolving complex incidents and contributing to infrastructure and process improvements, the Senior IT Service Desk Engineer will help ensure the reliable delivery of day‑to‑day IT services and support the implementation of longer‑term projects.
This is a key technical role, providing 3rd‑line support, acting as an escalation point for complex issues, and helping to ensure the smooth delivery of IT services across the College. The post‑holder will work closely with colleagues across IT and the wider RCM community, supporting a broad range of technologies including Windows 10/11, Office 365, telephony, mobile devices, cloud services and specialist platforms. The role also offers opportunities to contribute to project work, and service desk development, including mentoring junior engineers and building specialist expertise. A friendly, helpful and flexible approach is essential, as is a genuine enjoyment of helping people solve technical problems.
This post is offered on a permanent, full-time basis and is immediately available.
Job reference number: 804-26
Closing date: 9am Monday 15 June 2026
Interview date: Thursday 25 June 2026
Salary: Grade 6, £34,350 - £37,968 per annum. Appointments will normally be made to the first point of the grade.
For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs
To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to recruitment@rcm.ac.uk
CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.
The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
04/06/2026
Full time
Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2026 QS World University Rankings, in which we were ranked as the No. 1 institution in the UK and Europe, and second globally, for both Music and Performing Arts. The College has held global first and second positions in Performing Arts for five successive years, while Music is a new subject introduced to the rankings in 2024.
The IT Department is seeking to appoint a Senior IT Service Desk Engineer. The post-holder will be part of the wider IT support function, with responsibility for providing advanced technical assistance to staff, students and professors. Alongside resolving complex incidents and contributing to infrastructure and process improvements, the Senior IT Service Desk Engineer will help ensure the reliable delivery of day‑to‑day IT services and support the implementation of longer‑term projects.
This is a key technical role, providing 3rd‑line support, acting as an escalation point for complex issues, and helping to ensure the smooth delivery of IT services across the College. The post‑holder will work closely with colleagues across IT and the wider RCM community, supporting a broad range of technologies including Windows 10/11, Office 365, telephony, mobile devices, cloud services and specialist platforms. The role also offers opportunities to contribute to project work, and service desk development, including mentoring junior engineers and building specialist expertise. A friendly, helpful and flexible approach is essential, as is a genuine enjoyment of helping people solve technical problems.
This post is offered on a permanent, full-time basis and is immediately available.
Job reference number: 804-26
Closing date: 9am Monday 15 June 2026
Interview date: Thursday 25 June 2026
Salary: Grade 6, £34,350 - £37,968 per annum. Appointments will normally be made to the first point of the grade.
For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs
To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format by email to recruitment@rcm.ac.uk
CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.
The RCM is committed to nurturing diverse and inclusive environments for all staff and students to work and learn. We positively encourage applications from suitably qualified and eligible candidates from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
13/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 31 May 2026
About the role
The Lead Developer is part of a small innovation team responsible for bringing in-house a world-leading, cutting-edge AI-driven music and language teaching/analytics product. This highly skilled role focuses on reviewing, improving, and productionising our current pilot codebase while driving a roadmap of new, exciting features in partnership with our AI specialist, DevOps, and Data colleagues. The innovation team is moving to an AI-first model for development which you will initiate and lead. Reporting to the Head of Product Engineering, you will help guide and uplift our overseas development teams working on separate core products - ensuring consistent technical standards, design principles, and development processes across the wider engineering function.
About you
- Hands-on experience developing production software using AI-assisted development tools. - Expert hands-on experience with ReactJS, Next.js, and strong UI development. - Strong UI focus including Tailwind (very strong UI capability essential). - Full-stack development experience, including both NoSQL (DynamoDB) and SQL databases. - Experience designing scalable, production-grade software architectures. - Familiarity with Auth0 and Ant Design components (advantageous). - Experience of DevOps (advantageous) - Experience of data modelling and data products (advantageous) - Strong self-direction and the ability to drive enterprise-level decisions across design, development, and deployment. - Excellent communication skills, able to work effectively with local and overseas teams. - Comfortable operating in a fast-paced environment with deep technical challenges. - Technical leadership & influence able to guide technical direction, mentor others, and gain buy-in from local and overseas teams. - High autonomy & ownership comfortable setting direction, making decisions, and driving initiatives without needing close oversight. - Strong problem-solving mindset able to untangle complex technical issues in an evolving codebase and propose practical, scalable solutions. - Clear, confident communication able to explain design decisions, negotiate priorities, and collaborate with technical and non-technical stakeholders.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
23/04/2026
Full time
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
22/04/2026
Full time
We are looking for a proactive and values driven IT Systems Engineer to design, secure, and maintain business-critical systems. To work closely with QACE and QAC to support the following environments;
1. QAC – Enterprises – All Formats, which is a transcription service with a separate IT infrastructure to maintain industry standards (e.g. PCI DSS, ISO27001, Cyber Essentials).
2. Queen Alexandra Charity– the wider organisation, which includes QAC College (education environment).
While the primary focus is expected to be on QACE, there may be periods where the emphasis shifts toward QAC, working with the QAC IT team to provide technical expertise, guidance and support depending on business needs.
Salary £41885.48 - £51,717.12 p.a* (PP22 – M9) *Dependant on qualifications, knowledge & experience.
Hours 37 hours per week/52 weeks per year These hours would be actioned any time between 7.00am to 19.00pm Participation in out of hours emergency work to support critical systems (out of hours work may include, evenings and/or weekends).
Interview Date - Monday 11th May 2026
Essential Criteria
Relevant industry qualifications (e.g., MSP, Security+, CCNA, Palo Alto)
5+ years' experience building, administrating, hardening, upgrades, troubleshooting; o Backup infrastructure o Network Infrastructure (inc network segmentation) o Servers (Hyper v, Windows, Linux) o Cloud Services (e.g. Entra, MS365) o On prem Services (Active Directory, SIEM, Print, Access Control, CCTV) o Perform hardware lifecycle tasks, including OS installation and upgrades, patch management, development, security hardening and testing compatibility (Windows 11, Windows server, NAS, Network Infrastructure) o Manage software licenses
Practical experience of: o Cyber Security best practices § SIEM, Identify Access Management, TLS, certificates, HSM/key management basics, and secure cipher suites, Endpoint Protection, vulnerability assessment and Patch Management.
Demonstrable knowledge of PCI DSS and ISO 27001 concepts
Security-first mindset, with strong problem-solving skills and attention to detail
Ability to interpret standards and translate them into practical, automated controls
Strong written and verbal communication skills
Able to produce high quality, clear documentation and guidance
Ability to manage key stakeholder relationships across a range of functions (Operations, Security, Audit)
Action-orientated, with the ability to take ownership. Comfortable operating in high-availability environments
Strong commitment to equality, diversity and inclusion. Identifies with and demonstrates QAC Vision and Values and FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement)
Ability to work flexibly, including as part of out of hours cover
Car driver, clean current driving licence and access to own vehicle
For a full account please refer to the job description found on the QAC Website
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Medaille Trust
Home-Based Physiotherapy Services, London, UK
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
27/03/2026
Full time
REMOTE
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 01/05/26 AT 10AM
About the job
We are looking for a Senior IT and Network Technician to lead the technical administration and security of our digital workplace.
In the role you will:
• Bridge the gap between our cloud environment (Microsoft 365/Intune) and our physical infrastructure (Ubiquiti Networking).
• Ensure our staff can work securely from any location while protecting sensitive beneficiary data through robust Conditional Access and VLAN segmentation.
• Act as the 1st line support escalation point for complex technical issues.
• Travel across sites to set up DSE workstations and assist with IT sessions.
What we are looking for:
• A Microsoft 365 Specialist, with proven experience managing a Microsoft 365 tenant with a focus on security and compliance.
• An Intune Expert, with a deep understanding of MDM/MAM, configuration profiles, and packaging applications.
• A Networking Professional with solid experience with Ubiquiti UniFi hardware and software.
• Proven experience of DNS, DHCP, VLAN tagging, and firewall rule logic.
• Experience implementing "Least Privilege" access and Cyber Essentials standards. Interested?
For full details and how to apply please visit https://www.Medaille-trust.org.uk/vacancies
If you have any queries, please contact HR on recruitment@medaille-trust.org.uk
Closing Date: Friday, 1 May 2026 at 10:00am
Interview date: Friday, 8 May 2026
This role is a subject to satisfactory Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
About Us
About Us Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Klaviyo Inc. is seeking a Senior Solution Architect in Greater London, UK to lead critical project implementations and drive customer success. The ideal candidate will possess extensive SaaS Professional Services experience, particularly in managing enterprise-level projects, and will have a strong understanding of the martech ecosystem. This role requires a consultative approach, technical depth, and the ability to influence stakeholders at various levels. Excellent problem-solving and communication skills are essential as you guide customers through their journey with Klaviyo's platform.
18/07/2026
Full time
Klaviyo Inc. is seeking a Senior Solution Architect in Greater London, UK to lead critical project implementations and drive customer success. The ideal candidate will possess extensive SaaS Professional Services experience, particularly in managing enterprise-level projects, and will have a strong understanding of the martech ecosystem. This role requires a consultative approach, technical depth, and the ability to influence stakeholders at various levels. Excellent problem-solving and communication skills are essential as you guide customers through their journey with Klaviyo's platform.
Experis - ManpowerGroup is seeking a Director for Transition & Insourcing. This role requires strategic oversight and hands-on leadership in public sector transitions, ensuring service continuity and operational stability. The position demands extensive experience in managing complex transitions, stakeholder influence, and risk mitigation methodologies. Ideal candidates will demonstrate the ability to shape outcome-driven strategies and work effectively within high-pressure environments. This contract, primarily remote, requires occasional travel to Westminster.
18/07/2026
Full time
Experis - ManpowerGroup is seeking a Director for Transition & Insourcing. This role requires strategic oversight and hands-on leadership in public sector transitions, ensuring service continuity and operational stability. The position demands extensive experience in managing complex transitions, stakeholder influence, and risk mitigation methodologies. Ideal candidates will demonstrate the ability to shape outcome-driven strategies and work effectively within high-pressure environments. This contract, primarily remote, requires occasional travel to Westminster.
Experience Design - Vice President London, United Kingdom Tech stack Agile React UI JavaScript HTML5 CSS Understanding Technical Constraints and Opportunities Informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards. Knowledge and experience working in Agile a plus. About Us J.P. Morgan is a global leader in Compensation Competitive Role type Full time Visa sponsorship Not provided
18/07/2026
Full time
Experience Design - Vice President London, United Kingdom Tech stack Agile React UI JavaScript HTML5 CSS Understanding Technical Constraints and Opportunities Informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards. Knowledge and experience working in Agile a plus. About Us J.P. Morgan is a global leader in Compensation Competitive Role type Full time Visa sponsorship Not provided
EduExec Recruitment is working with a well-established secondary school in South London to recruit a Head of IT. The school has been through a period of real stability and improvement in recent years and this role sits at the centre of the next phase, with a strategic move towards a modern, cloud-based platform already agreed and ready to be driven forward. This is a genuinely broad remit for the right person to shape rather than simply maintain. Reporting to the Headteacher, the successful candidate will take full ownership of IT strategy, infrastructure and service delivery across the school. The role will cover: Leading the school's IT strategy and infrastructure, including oversight of the current transition to a modern cloud-based system Line management and development of IT staff, including recruitment, training and day to day leadership of the department Ensuring the school meets its obligations around GDPR, security and data protection Managing the IT budget and supplier/service contracts Establishing and enforcing cybersecurity protocols and disaster recovery planning Supporting digital teaching and learning across the curriculum, working closely with academic staff Providing hands-on, end-user support across a wide range of digital abilities among staff and students Candidates will bring proven IT leadership experience, from within a school or similarly regulated environment, along with a genuine comfort operating at both strategic and hands-on level. Candidates who have critiqued and overseen a migration previously, managed cybersecurity risk directly and are equally confident presenting to senior leadership are sought. This is a genuine step up for someone ready to take ownership of a full IT function, with real scope to shape how the school approaches technology over the coming years. EduExec Recruitment Ltd is committed to equal opportunities and does not discriminate on the grounds of age, race, gender, disability, religion, belief, or sexual orientation. We operate in full accordance with UK employment legislation. EduExec Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary staff.
18/07/2026
Full time
EduExec Recruitment is working with a well-established secondary school in South London to recruit a Head of IT. The school has been through a period of real stability and improvement in recent years and this role sits at the centre of the next phase, with a strategic move towards a modern, cloud-based platform already agreed and ready to be driven forward. This is a genuinely broad remit for the right person to shape rather than simply maintain. Reporting to the Headteacher, the successful candidate will take full ownership of IT strategy, infrastructure and service delivery across the school. The role will cover: Leading the school's IT strategy and infrastructure, including oversight of the current transition to a modern cloud-based system Line management and development of IT staff, including recruitment, training and day to day leadership of the department Ensuring the school meets its obligations around GDPR, security and data protection Managing the IT budget and supplier/service contracts Establishing and enforcing cybersecurity protocols and disaster recovery planning Supporting digital teaching and learning across the curriculum, working closely with academic staff Providing hands-on, end-user support across a wide range of digital abilities among staff and students Candidates will bring proven IT leadership experience, from within a school or similarly regulated environment, along with a genuine comfort operating at both strategic and hands-on level. Candidates who have critiqued and overseen a migration previously, managed cybersecurity risk directly and are equally confident presenting to senior leadership are sought. This is a genuine step up for someone ready to take ownership of a full IT function, with real scope to shape how the school approaches technology over the coming years. EduExec Recruitment Ltd is committed to equal opportunities and does not discriminate on the grounds of age, race, gender, disability, religion, belief, or sexual orientation. We operate in full accordance with UK employment legislation. EduExec Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary staff.
Senior Azure DevOps Engineer Central London (Hybrid - 1 day per week in the office) Up to £100,000 + Bonus + Benefits We're partnering with one of London's most exciting and rapidly growing fintech companies as they continue to invest in their cloud and DevOps capabilities. They're looking for a Senior Azure DevOps Engineer who wants more than just another engineering role. This is an opportunity to influence technical decisions, build highly automated cloud infrastructure, and play a key role in scaling a modern Azure platform. You'll join a collaborative engineering team where your ideas are encouraged, ownership is expected, and you'll have the opportunity to help shape the future direction of the DevOps function. If you're passionate about Azure, Kubernetes, automation, and Infrastructure as Code, we'd love to hear from you. What You'll Be Doing Design, build, and maintain secure, scalable Microsoft Azure infrastructure using Terraform with an Infrastructure as Code-first approach Manage and optimise Azure Kubernetes Service (AKS) and containerised workloads using Azure Container Apps (or similar container platforms) Build, manage, and optimise Docker images and containerised application deployments Design, build, and maintain CI/CD pipelines using Azure DevOps to enable fast, secure, and reliable software delivery Automate infrastructure provisioning, deployments, and operational tasks using PowerShell Work closely with software engineering teams to improve deployment processes, developer experience, and platform reliability Support and optimise Azure SQL environments, ensuring performance, availability, and security Implement monitoring, logging, and observability solutions to improve platform health and performance Champion cloud security, governance, and DevOps best practices across the Azure estate Be actively involved in architectural decisions and help shape the long-term technical direction of the platform Influence technical strategy and contribute to the ongoing evolution of the cloud environment Mentor junior engineers and share knowledge across the wider technology team What We're Looking For Proven experience in a DevOps, Cloud Engineering, Platform Engineering, or Site Reliability Engineering role Strong hands-on experience with Microsoft Azure Commercial experience managing Azure Kubernetes Service (AKS) or Azure Container Apps Strong experience with Docker and containerisation technologies Expertise with Terraform and Infrastructure as Code Strong experience building and maintaining Azure DevOps CI/CD pipelines Solid scripting experience using PowerShell Experience supporting or administering Azure SQL (or Microsoft SQL Server) Experience with monitoring and observability tooling Strong understanding of Azure networking, cloud security, identity, and automation Excellent communication skills with the ability to work across engineering and business teams A proactive mindset with a passion for automation, continuous improvement, and cloud technologies Why Join? -Join one of London's fastest-growing fintech businesses -Work with a modern Azure cloud-native technology stack -Play a key role in architectural decisions and influence technical strategy -Collaborate with a highly skilled engineering team in a supportive environment -Clear opportunities for progression as the business continues to grow -Ongoing investment in training, certifications, and career development -Hybrid working with just one day per week in the Central London office -Your ideas won't just be heard-they'll help shape the future of the platform Don't Tick Every Box? That's okay. The hiring team understands that great engineers aren't defined by matching every requirement. If you have strong Azure, Kubernetes, and automation experience, along with a genuine desire to learn and develop, we'd still love to hear from you. This is a business that genuinely invests in its people, offering structured career progression, ongoing training, and the opportunity to grow alongside a rapidly scaling fintech. Apply now or get in touch for a confidential conversation. Senior Azure DevOps Engineer Central London (Hybrid - 1 day per week) Up to £100,000 + Bonus + Benefits Azure AKS Azure Container Apps Docker Terraform Azure DevOps PowerShell Azure SQL CI/CD Infrastructure as Code Cloud DevOps
18/07/2026
Full time
Senior Azure DevOps Engineer Central London (Hybrid - 1 day per week in the office) Up to £100,000 + Bonus + Benefits We're partnering with one of London's most exciting and rapidly growing fintech companies as they continue to invest in their cloud and DevOps capabilities. They're looking for a Senior Azure DevOps Engineer who wants more than just another engineering role. This is an opportunity to influence technical decisions, build highly automated cloud infrastructure, and play a key role in scaling a modern Azure platform. You'll join a collaborative engineering team where your ideas are encouraged, ownership is expected, and you'll have the opportunity to help shape the future direction of the DevOps function. If you're passionate about Azure, Kubernetes, automation, and Infrastructure as Code, we'd love to hear from you. What You'll Be Doing Design, build, and maintain secure, scalable Microsoft Azure infrastructure using Terraform with an Infrastructure as Code-first approach Manage and optimise Azure Kubernetes Service (AKS) and containerised workloads using Azure Container Apps (or similar container platforms) Build, manage, and optimise Docker images and containerised application deployments Design, build, and maintain CI/CD pipelines using Azure DevOps to enable fast, secure, and reliable software delivery Automate infrastructure provisioning, deployments, and operational tasks using PowerShell Work closely with software engineering teams to improve deployment processes, developer experience, and platform reliability Support and optimise Azure SQL environments, ensuring performance, availability, and security Implement monitoring, logging, and observability solutions to improve platform health and performance Champion cloud security, governance, and DevOps best practices across the Azure estate Be actively involved in architectural decisions and help shape the long-term technical direction of the platform Influence technical strategy and contribute to the ongoing evolution of the cloud environment Mentor junior engineers and share knowledge across the wider technology team What We're Looking For Proven experience in a DevOps, Cloud Engineering, Platform Engineering, or Site Reliability Engineering role Strong hands-on experience with Microsoft Azure Commercial experience managing Azure Kubernetes Service (AKS) or Azure Container Apps Strong experience with Docker and containerisation technologies Expertise with Terraform and Infrastructure as Code Strong experience building and maintaining Azure DevOps CI/CD pipelines Solid scripting experience using PowerShell Experience supporting or administering Azure SQL (or Microsoft SQL Server) Experience with monitoring and observability tooling Strong understanding of Azure networking, cloud security, identity, and automation Excellent communication skills with the ability to work across engineering and business teams A proactive mindset with a passion for automation, continuous improvement, and cloud technologies Why Join? -Join one of London's fastest-growing fintech businesses -Work with a modern Azure cloud-native technology stack -Play a key role in architectural decisions and influence technical strategy -Collaborate with a highly skilled engineering team in a supportive environment -Clear opportunities for progression as the business continues to grow -Ongoing investment in training, certifications, and career development -Hybrid working with just one day per week in the Central London office -Your ideas won't just be heard-they'll help shape the future of the platform Don't Tick Every Box? That's okay. The hiring team understands that great engineers aren't defined by matching every requirement. If you have strong Azure, Kubernetes, and automation experience, along with a genuine desire to learn and develop, we'd still love to hear from you. This is a business that genuinely invests in its people, offering structured career progression, ongoing training, and the opportunity to grow alongside a rapidly scaling fintech. Apply now or get in touch for a confidential conversation. Senior Azure DevOps Engineer Central London (Hybrid - 1 day per week) Up to £100,000 + Bonus + Benefits Azure AKS Azure Container Apps Docker Terraform Azure DevOps PowerShell Azure SQL CI/CD Infrastructure as Code Cloud DevOps
At we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we're serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We are scaling our engineering teams in London and we are looking for experienced Software Engineers. This is an exciting opportunity to shape the future of our Engineering teams here! You'll drive the development of infrastructure features that shape our product's future from UI to database. You will join our Data application group, which is building a groundbreaking new Data Platform, on top of mondayDB 3.0. The group is focused on providing high scale solutions and ability to gain insight from the data. The group owns both deep tech stack along with client facing end to end experience. Explore the future of monday with mondayDB. Dive deeper into the architecture of mondayDB 1.0. Check out our Engineering Blog - Please note this is a hybrid position of 3 days/week in our London office (Fitzrovia). About the role You'll work with experienced and highly talented engineers who are passionate about what they do, using cutting edge technologies in a data and impact driven environment. We foster a culture of transparency, full ownership, teamwork, and a no ego policy. Our engineering department consists of multiple groups, each responsible for a critical domain within the product. With over 800 engineers, we operate in cross functional teams, collaboratively defining, improving, building, and delivering features. What you'll do: Play a key role in shaping our product architecture and engineering excellence. Evolve our architecture and engineering practices to support the ever growing scale of users, features, and data. Work alongside experienced and highly skilled developers in a CI/CD environment with cutting edge technologies. Collaborate closely with Product and Design teams, taking full ownership and responsibility from conception to post deployment in a fast paced, dynamic environment. Tech stack: React.js, Redux, Node.js, Ruby on Rails, AWS, DynamoDB, Redis, MySQL. Prior experience with our tech stack is not required; we welcome people willing to learn. Requirements: 6+ years of experience as a Software Engineer. Strong technical expertise with a proven track record of building products that people love and use daily. Full stack development experience, with a primary focus on backend. Experience developing large scale, user facing web products. Deep product understanding and a passion for creating software that delivers an exceptional user experience. Strong team player with excellent communication skills and empathy. Commitment to quality and simplicity in engineering and product development. What can offer you: Opportunity to join a well funded, publicly listed company with big ambitions and strong growth potential. Competitive base salary, bonus, and RSUs. Private healthcare insurance, critical illness, and life insurance coverage. Pension contributions matched up to 7%. ClassPass membership. Buffet breakfast and lunch provided at the office, Monday to Thursday. Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills. Fun team events, socials and offsites. Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! We've been named Best Place to Work in the UK. A global, dynamic and passionate environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Warsaw, Sydney, São Paulo, and Tokyo.
18/07/2026
Full time
At we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we're serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We are scaling our engineering teams in London and we are looking for experienced Software Engineers. This is an exciting opportunity to shape the future of our Engineering teams here! You'll drive the development of infrastructure features that shape our product's future from UI to database. You will join our Data application group, which is building a groundbreaking new Data Platform, on top of mondayDB 3.0. The group is focused on providing high scale solutions and ability to gain insight from the data. The group owns both deep tech stack along with client facing end to end experience. Explore the future of monday with mondayDB. Dive deeper into the architecture of mondayDB 1.0. Check out our Engineering Blog - Please note this is a hybrid position of 3 days/week in our London office (Fitzrovia). About the role You'll work with experienced and highly talented engineers who are passionate about what they do, using cutting edge technologies in a data and impact driven environment. We foster a culture of transparency, full ownership, teamwork, and a no ego policy. Our engineering department consists of multiple groups, each responsible for a critical domain within the product. With over 800 engineers, we operate in cross functional teams, collaboratively defining, improving, building, and delivering features. What you'll do: Play a key role in shaping our product architecture and engineering excellence. Evolve our architecture and engineering practices to support the ever growing scale of users, features, and data. Work alongside experienced and highly skilled developers in a CI/CD environment with cutting edge technologies. Collaborate closely with Product and Design teams, taking full ownership and responsibility from conception to post deployment in a fast paced, dynamic environment. Tech stack: React.js, Redux, Node.js, Ruby on Rails, AWS, DynamoDB, Redis, MySQL. Prior experience with our tech stack is not required; we welcome people willing to learn. Requirements: 6+ years of experience as a Software Engineer. Strong technical expertise with a proven track record of building products that people love and use daily. Full stack development experience, with a primary focus on backend. Experience developing large scale, user facing web products. Deep product understanding and a passion for creating software that delivers an exceptional user experience. Strong team player with excellent communication skills and empathy. Commitment to quality and simplicity in engineering and product development. What can offer you: Opportunity to join a well funded, publicly listed company with big ambitions and strong growth potential. Competitive base salary, bonus, and RSUs. Private healthcare insurance, critical illness, and life insurance coverage. Pension contributions matched up to 7%. ClassPass membership. Buffet breakfast and lunch provided at the office, Monday to Thursday. Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills. Fun team events, socials and offsites. Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! We've been named Best Place to Work in the UK. A global, dynamic and passionate environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Warsaw, Sydney, São Paulo, and Tokyo.
Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of place of work in London, so that we're able to interact and collaborate in person. About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development. Supporting these activities on client sites means the role will require travel around Europe, and occasional further travel. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences. You'll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners. You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them. Your contributions will also extend to shaping Engine's product roadmap and supporting existing clients with additional capabilities to meet their strategic aims. You'll help them maximise Engine's current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Must Have: Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience of cloud infrastructure and large-scale cloud applications Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have: Experience relating to retail or business banking, core banking, card processing or payments. Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Commercial acumen with experience of building business cases Experience in a SaaS organisation in a Client Solutions or Client Engineering role Knowledge of financial regulations around the world About you: You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview Process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First Interview (45 mins) - Phone/Video call with existing Engine team members. Second Architecture Interview, including small presentation/system design (90 mins) Final Interview (30 mins) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
18/07/2026
Full time
Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling. Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of place of work in London, so that we're able to interact and collaborate in person. About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development. Supporting these activities on client sites means the role will require travel around Europe, and occasional further travel. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences. You'll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners. You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them. Your contributions will also extend to shaping Engine's product roadmap and supporting existing clients with additional capabilities to meet their strategic aims. You'll help them maximise Engine's current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Must Have: Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience of cloud infrastructure and large-scale cloud applications Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have: Experience relating to retail or business banking, core banking, card processing or payments. Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Commercial acumen with experience of building business cases Experience in a SaaS organisation in a Client Solutions or Client Engineering role Knowledge of financial regulations around the world About you: You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview Process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First Interview (45 mins) - Phone/Video call with existing Engine team members. Second Architecture Interview, including small presentation/system design (90 mins) Final Interview (30 mins) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
