Performance SpecialistApplylocations: GBR - Londontime type: Full timeposted on: Posted 21 Days Agojob requisition id: RWe are recruiting for a candidate with performance measurement, reporting and portfolio analytics experience to join our Investment Performance Team within the SEI Europe Wealth Platform - Operations. You will mainly be assisting with the timely and accurate delivery of client portfolio performance services, vetting returns data input, as well as participating in strategic and tactical projects to enhance SEI's service offering and overall quality of processes.This role would suit a client focused and self-directed professional who is comfortable working in a global environment (India based Offshore Performance Analysts and US based Tech Support), who possesses an analytical mindset with a collaborative approach and a strong understanding of all technical issues associated with performance measurement in the financial services industry. As a future Performance Specialist, you will join the Performance Reporting Group which sits within Global Wealth Platform Operations.# What you'll do: Operational Support You will have responsibility for the production, validation and reporting and/or secondary review of monthly client portfolio performance and benchmarks returns data calculations to the highest level of accuracy within agreed SLAs. You will act as an escalation point for any issues or questions that arise from the Offshore Performance Team. You will independently handle complex exception resolution, leveraging deep technical knowledge to ensure data integrity, driving consistent service delivery.Subject Matter Expert You will be expected to use your theoretical knowledge to set up, interpret, and scrutinise system-generated performance output (e.g.: Multi Asset Portfolio returns, Contribution & Attribution returns). You will assist the team with the development of new ideas to further improve the detection of data gaps and overall efficiency of existing processes using Excel, VBA, Power BI and SQL predominantly. You will be the Subject Matter Expert on Performance, Attribution and Benchmark, acting as a resource on routine and complex queries from the internal teams and external clients. You will be expected to follow industry trends and standards as well as understand how the internal performance product is evolving to fulfill growing demands from clients. You will establish and strengthen existing relationships with SEI's client firms and internal stakeholders (Client Reporting, Operations, Client Services, and Development support teams).Project Management You will assist the team with tactical and strategic client firms' projects and other business tasks as assigned and seek to complete these within the expected timescales. You will actively participate in the testing of all technology upgrades, providing support pre and post implementation of new performance solutions as well as the adoption within the organisation.# What we need from you: A strong academic background preferably in Economics/Finance, or Math/Engineering (or equivalent) Demonstrable experience in an investment performance or portfolio analytics role Knowledge of performance measurement and attribution methodologies Advanced Excel skills including VBA macro Proficient in SQL and Power BI (Preferred) Solid understanding of different asset types and multi-asset portfolios# What we would like from you: Highly organised with a positive attitude towards problem-solving is essential. Excellent communication, interpersonal, and presentation skills; role requires interaction with all levels of internal staff and external client firms. Self-motivated and self-reliant Team player with a proactive approach Numerate and Analytical Ability to work with high-volume data while maintaining excellent attention to details Ability to manage multiple projects SEI's competitive advantage: To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about.We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
19/07/2026
Full time
Performance SpecialistApplylocations: GBR - Londontime type: Full timeposted on: Posted 21 Days Agojob requisition id: RWe are recruiting for a candidate with performance measurement, reporting and portfolio analytics experience to join our Investment Performance Team within the SEI Europe Wealth Platform - Operations. You will mainly be assisting with the timely and accurate delivery of client portfolio performance services, vetting returns data input, as well as participating in strategic and tactical projects to enhance SEI's service offering and overall quality of processes.This role would suit a client focused and self-directed professional who is comfortable working in a global environment (India based Offshore Performance Analysts and US based Tech Support), who possesses an analytical mindset with a collaborative approach and a strong understanding of all technical issues associated with performance measurement in the financial services industry. As a future Performance Specialist, you will join the Performance Reporting Group which sits within Global Wealth Platform Operations.# What you'll do: Operational Support You will have responsibility for the production, validation and reporting and/or secondary review of monthly client portfolio performance and benchmarks returns data calculations to the highest level of accuracy within agreed SLAs. You will act as an escalation point for any issues or questions that arise from the Offshore Performance Team. You will independently handle complex exception resolution, leveraging deep technical knowledge to ensure data integrity, driving consistent service delivery.Subject Matter Expert You will be expected to use your theoretical knowledge to set up, interpret, and scrutinise system-generated performance output (e.g.: Multi Asset Portfolio returns, Contribution & Attribution returns). You will assist the team with the development of new ideas to further improve the detection of data gaps and overall efficiency of existing processes using Excel, VBA, Power BI and SQL predominantly. You will be the Subject Matter Expert on Performance, Attribution and Benchmark, acting as a resource on routine and complex queries from the internal teams and external clients. You will be expected to follow industry trends and standards as well as understand how the internal performance product is evolving to fulfill growing demands from clients. You will establish and strengthen existing relationships with SEI's client firms and internal stakeholders (Client Reporting, Operations, Client Services, and Development support teams).Project Management You will assist the team with tactical and strategic client firms' projects and other business tasks as assigned and seek to complete these within the expected timescales. You will actively participate in the testing of all technology upgrades, providing support pre and post implementation of new performance solutions as well as the adoption within the organisation.# What we need from you: A strong academic background preferably in Economics/Finance, or Math/Engineering (or equivalent) Demonstrable experience in an investment performance or portfolio analytics role Knowledge of performance measurement and attribution methodologies Advanced Excel skills including VBA macro Proficient in SQL and Power BI (Preferred) Solid understanding of different asset types and multi-asset portfolios# What we would like from you: Highly organised with a positive attitude towards problem-solving is essential. Excellent communication, interpersonal, and presentation skills; role requires interaction with all levels of internal staff and external client firms. Self-motivated and self-reliant Team player with a proactive approach Numerate and Analytical Ability to work with high-volume data while maintaining excellent attention to details Ability to manage multiple projects SEI's competitive advantage: To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about.We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Select how often (in days) to receive an alert: Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£50,622 -£63,277) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Business Analyst - Water progression plan 25 days annual leave plus bank holidays - plus an extra 2 wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-2 days in the office a week. This role will initially be based in Bradford but we're moving our office to Leeds Valley Park in summer 2026, so you'll be based there in the future.) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Lead Business Analyst - Water to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The IT function is a key part of how we plan to meet the changing expectations of customers and regulators. Yorkshire Water is making significant investments in technology to enhance resource management and customer service. The Lead Business Analyst will play a pivotal role in driving business change while building technical and data capability. The Water E2E programme is our flagship ERP initiative, spanning SAP, CRM, GIS, and other integrated systems supporting workforce operations and the end to end customer journey. Where you fit in As our Lead Business Analyst - Water, you will: Lead scoping, requirements gathering, and prioritisation for high-impact, strategic initiatives. Lead and develop a team of up to 10 Business Analysts, offering clear support and guidance. Facilitate business change by translating requirements into actionable specifications for IT and operational solutions. Influence senior leadership to embrace process and organisational transformation. Build deep expertise in business processes and operating models to identify opportunities for sustainable improvement. Secure stakeholder and customer sign off for change and IT related requirements. Demonstrate strong commercial awareness and strategic thinking. Collaborate with stakeholders to develop and deliver implementation plans across systems, processes, and behaviours. Select and apply the most effective business analysis tools, techniques, and methodologies (including predictive and agile approaches). Define and maintain organisational standards for requirements management. Use industry recognised techniques to elicit business needs and resolve conflicting requirements. Ensure IT solutions deliver maximum value and align with business goals. Champion innovation and communicate the value of IT across the organisation. Contribute to IT contingency and security planning in line with business continuity. Build and maintain strong relationships with external partners to influence strategic roadmaps and ensure value for money. Uphold professional standards and corporate values, continuously improving technical solutions. Drive governance and secure business commitment through formal requirements sign off. Define service level agreement specifications where appropriate. Provide post implementation support to ensure benefits are realised and sustained. Maintain high standards of knowledge and capability within the Business Analysis Centre of Excellence. Lead and inspire the Business Analysis Community of Practice. What skills & qualifications you will need Build and maintain influential relationships with internal and external stakeholders, including senior management, suppliers, and partners. Demonstrate a curious and questioning mindset, always seeking deeper understanding. Show a strong commitment to learning, personal growth (for self and others), and continuous improvement. Communicate effectively with excellent interpersonal, written, and verbal skills. Highly motivated and self sufficient, with a clear sense of purpose and a proactive approach to responsibility and ownership. Capable of independently managing issues and projects on behalf of the leadership team. Make decisions that contribute to organisational goals and impact financial performance. Influence others effectively to drive activity completion and outcomes. Possess strong organisational and personal time management skills. Experience leading change initiatives across SAP, CRM, and/or GIS programmes Embody a customer first mindset and consistently delivers high quality service. Holds a broad understanding of business operations alongside deep specialist expertise; handles complex tasks involving technical, financial, and quality dimensions. Apply advanced problem solving skills to identify root causes and recurring patterns. A lthough we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Business Analysis - Water and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. The closing date for this role is the 19th of June 2026.
19/07/2026
Full time
Select how often (in days) to receive an alert: Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£50,622 -£63,277) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Business Analyst - Water progression plan 25 days annual leave plus bank holidays - plus an extra 2 wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire / Hybrid Working (1-2 days in the office a week. This role will initially be based in Bradford but we're moving our office to Leeds Valley Park in summer 2026, so you'll be based there in the future.) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Lead Business Analyst - Water to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The IT function is a key part of how we plan to meet the changing expectations of customers and regulators. Yorkshire Water is making significant investments in technology to enhance resource management and customer service. The Lead Business Analyst will play a pivotal role in driving business change while building technical and data capability. The Water E2E programme is our flagship ERP initiative, spanning SAP, CRM, GIS, and other integrated systems supporting workforce operations and the end to end customer journey. Where you fit in As our Lead Business Analyst - Water, you will: Lead scoping, requirements gathering, and prioritisation for high-impact, strategic initiatives. Lead and develop a team of up to 10 Business Analysts, offering clear support and guidance. Facilitate business change by translating requirements into actionable specifications for IT and operational solutions. Influence senior leadership to embrace process and organisational transformation. Build deep expertise in business processes and operating models to identify opportunities for sustainable improvement. Secure stakeholder and customer sign off for change and IT related requirements. Demonstrate strong commercial awareness and strategic thinking. Collaborate with stakeholders to develop and deliver implementation plans across systems, processes, and behaviours. Select and apply the most effective business analysis tools, techniques, and methodologies (including predictive and agile approaches). Define and maintain organisational standards for requirements management. Use industry recognised techniques to elicit business needs and resolve conflicting requirements. Ensure IT solutions deliver maximum value and align with business goals. Champion innovation and communicate the value of IT across the organisation. Contribute to IT contingency and security planning in line with business continuity. Build and maintain strong relationships with external partners to influence strategic roadmaps and ensure value for money. Uphold professional standards and corporate values, continuously improving technical solutions. Drive governance and secure business commitment through formal requirements sign off. Define service level agreement specifications where appropriate. Provide post implementation support to ensure benefits are realised and sustained. Maintain high standards of knowledge and capability within the Business Analysis Centre of Excellence. Lead and inspire the Business Analysis Community of Practice. What skills & qualifications you will need Build and maintain influential relationships with internal and external stakeholders, including senior management, suppliers, and partners. Demonstrate a curious and questioning mindset, always seeking deeper understanding. Show a strong commitment to learning, personal growth (for self and others), and continuous improvement. Communicate effectively with excellent interpersonal, written, and verbal skills. Highly motivated and self sufficient, with a clear sense of purpose and a proactive approach to responsibility and ownership. Capable of independently managing issues and projects on behalf of the leadership team. Make decisions that contribute to organisational goals and impact financial performance. Influence others effectively to drive activity completion and outcomes. Possess strong organisational and personal time management skills. Experience leading change initiatives across SAP, CRM, and/or GIS programmes Embody a customer first mindset and consistently delivers high quality service. Holds a broad understanding of business operations alongside deep specialist expertise; handles complex tasks involving technical, financial, and quality dimensions. Apply advanced problem solving skills to identify root causes and recurring patterns. A lthough we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Business Analysis - Water and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. The closing date for this role is the 19th of June 2026.
About DFT Operator Join Our Team at DFTO DFTO is the government's public sector rail owning group. Its purpose is to bring all currently privately owned train operators into public ownership in advance of the creation of Great British Railways in 2027 - and deliver improvements in the here and now by unifying and integrating train operations under common public ownership. DFTO has over 30,000 employees, runs over 8,500 services a day and delivers over 640 million customer journeys across its networks every year. 7,000 people joined the railway family in the last year. Major improvements are being delivered by DFTO train operators (TOCs) that are already under public ownership - these are LNER, Northern, TransPennine Express (TPE), Southeast, South Western Railway (SWR), c2c, Greater Anglia, WM Trains and GTR. We work closely with the DfT but operate independently with our own governance and leadership teams. Our priority is ensuring efficient, dependable rail services for everyone. Primary Purpose of Job Own the translation of workforce data and planning outputs into clear, decision ready insight for DFTO and TOC leadership. Ensure leaders have a consistent, trusted understanding of workforce performance, risk, cost and future position - and use that insight to drive decisions. This role will work collaboratively across all DFTO TOCs and multiple stakeholders at all levels. Key Deliverables Clear, decision ready workforce insight used by senior leaders across DFTO and TOCs A consistent narrative on workforce performance, risk and cost across the system Insight packs linking workforce data to operational and financial outcomes Early identification of workforce risks, pressures and constraints Trusted interpretation of SWP outputs for business decision making Key Responsibilities Insight & Decision Support Accountable for ensuring workforce data and analysis are understood, challenged and used by senior leaders Translate workforce data and SWP outputs into clear, actionable insight Provide direct support to senior stakeholders on workforce related decisions Ensure insight answers "so what" and "what should we do" Narrative & Storytelling Build clear, consistent narratives on workforce performance and risk Present complex analysis in simple terms for executive audiences Ensure a single version of the truth in how data is interpreted Performance & Risk Insight Analyse workforce performance, cost drivers, and operational pressures Identify emerging risks (e.g. attrition, capability gaps, constraints) Provide forward looking interpretation, not just historic reporting Integration with SWP Translate SWP scenarios into business implications Ensure planning outputs are understood, challenged and used Support decision making across tactical and strategic horizons Stakeholder Engagement Work closely with HR, Operations, Finance and TOCs Knowledge, Skills, Experience & Technical Qualifications Knowledge & Skills Strong ability to translate complex workforce data and analysis into clear, decision ready insight Deep understanding of workforce metrics (e.g. attrition, absence, productivity, headcount, cost drivers) Strong analytical thinking with ability to connect data to operational and financial outcomes Excellent communication skills, with the ability to influence senior stakeholders using evidence Ability to simplify ambiguity and provide clear recommendations Strong understanding of data visualisation and insight presentation principles Experience Significant experience in analytics, insight, or business analysis roles Experience working with workforce, HR, or operational data in a complex organisation Proven experience influencing decision making at senior or executive level Experience translating data and models into business implications (not just reporting outputs) Experience working across multiple stakeholders (e.g. HR, Operations, Finance, or equivalent functions) Ideally from an HR background Technical Qualifications / Capability Strong data analysis and modelling skills (Excel essential) Experience with data visualisation tools (Power BI, Qlik or similar) Ability to interpret outputs from forecasting and scenario models (e.g. SWP models) Understanding of data structures, data quality considerations, and KPI definitions Desirable: experience with SQL, Python, or other analytical tools Vacancy Details Duration: Fixed Term contract/secondment until 31st October 2027 Location: London Waterloo/Hybrid Salary: up to £49,632 Closing date: 23rd June 2026 DFTO Benefits Annual Leave: Starting at 25 days and rising to an additional day per year of service completed within the first 5 years up to a maximum of 5 additional (30 days) DC Pension Scheme: 10% Employer contribution, 5% Employee contribution Opportunities to learn and network across the wider industry Contact Please contact Please do not email any CV's to us; your application must be made by clicking the 'Apply' button.
19/07/2026
Full time
About DFT Operator Join Our Team at DFTO DFTO is the government's public sector rail owning group. Its purpose is to bring all currently privately owned train operators into public ownership in advance of the creation of Great British Railways in 2027 - and deliver improvements in the here and now by unifying and integrating train operations under common public ownership. DFTO has over 30,000 employees, runs over 8,500 services a day and delivers over 640 million customer journeys across its networks every year. 7,000 people joined the railway family in the last year. Major improvements are being delivered by DFTO train operators (TOCs) that are already under public ownership - these are LNER, Northern, TransPennine Express (TPE), Southeast, South Western Railway (SWR), c2c, Greater Anglia, WM Trains and GTR. We work closely with the DfT but operate independently with our own governance and leadership teams. Our priority is ensuring efficient, dependable rail services for everyone. Primary Purpose of Job Own the translation of workforce data and planning outputs into clear, decision ready insight for DFTO and TOC leadership. Ensure leaders have a consistent, trusted understanding of workforce performance, risk, cost and future position - and use that insight to drive decisions. This role will work collaboratively across all DFTO TOCs and multiple stakeholders at all levels. Key Deliverables Clear, decision ready workforce insight used by senior leaders across DFTO and TOCs A consistent narrative on workforce performance, risk and cost across the system Insight packs linking workforce data to operational and financial outcomes Early identification of workforce risks, pressures and constraints Trusted interpretation of SWP outputs for business decision making Key Responsibilities Insight & Decision Support Accountable for ensuring workforce data and analysis are understood, challenged and used by senior leaders Translate workforce data and SWP outputs into clear, actionable insight Provide direct support to senior stakeholders on workforce related decisions Ensure insight answers "so what" and "what should we do" Narrative & Storytelling Build clear, consistent narratives on workforce performance and risk Present complex analysis in simple terms for executive audiences Ensure a single version of the truth in how data is interpreted Performance & Risk Insight Analyse workforce performance, cost drivers, and operational pressures Identify emerging risks (e.g. attrition, capability gaps, constraints) Provide forward looking interpretation, not just historic reporting Integration with SWP Translate SWP scenarios into business implications Ensure planning outputs are understood, challenged and used Support decision making across tactical and strategic horizons Stakeholder Engagement Work closely with HR, Operations, Finance and TOCs Knowledge, Skills, Experience & Technical Qualifications Knowledge & Skills Strong ability to translate complex workforce data and analysis into clear, decision ready insight Deep understanding of workforce metrics (e.g. attrition, absence, productivity, headcount, cost drivers) Strong analytical thinking with ability to connect data to operational and financial outcomes Excellent communication skills, with the ability to influence senior stakeholders using evidence Ability to simplify ambiguity and provide clear recommendations Strong understanding of data visualisation and insight presentation principles Experience Significant experience in analytics, insight, or business analysis roles Experience working with workforce, HR, or operational data in a complex organisation Proven experience influencing decision making at senior or executive level Experience translating data and models into business implications (not just reporting outputs) Experience working across multiple stakeholders (e.g. HR, Operations, Finance, or equivalent functions) Ideally from an HR background Technical Qualifications / Capability Strong data analysis and modelling skills (Excel essential) Experience with data visualisation tools (Power BI, Qlik or similar) Ability to interpret outputs from forecasting and scenario models (e.g. SWP models) Understanding of data structures, data quality considerations, and KPI definitions Desirable: experience with SQL, Python, or other analytical tools Vacancy Details Duration: Fixed Term contract/secondment until 31st October 2027 Location: London Waterloo/Hybrid Salary: up to £49,632 Closing date: 23rd June 2026 DFTO Benefits Annual Leave: Starting at 25 days and rising to an additional day per year of service completed within the first 5 years up to a maximum of 5 additional (30 days) DC Pension Scheme: 10% Employer contribution, 5% Employee contribution Opportunities to learn and network across the wider industry Contact Please contact Please do not email any CV's to us; your application must be made by clicking the 'Apply' button.
The British American Tobacco Group
City Of Westminster, London
Trade Systems Analyst - Chiswick, London As a Trade Systems Analyst at BAT UK, your primary objective is to ensure the smooth operation and optimization of trade systems, including Power Apps, Power BI, Anaplan and Salesforce. You will work closely with the Trade Systems Manager and Executive to support the execution of trade campaigns within S&I and Organized trade channels. The role encompasses supporting the Trade Systems team and will also include the handling of reporting and execution of operational tasks. What is the direct impact of this role on the team or organisation? Supporting the functioning of the cycle planning and trade systems team. Your key responsibilities will include: Assist with System Management: Help maintain Anaplan, Power BI, Power Apps, and Salesforce. Support Campaign Setup: Provide input and data for campaign objectives in Anaplan and Salesforce & Local CRM. Help with Tool Implementation: Assist in testing and rolling out new tools or system updates (Testing new functionalities). Assist with Field force system issues on day-to-day basis. Resolve Issues: Troubleshooting and keep databases updated. Take control of Data hygiene of different platforms. Comply and implement activities in accordance with the rules of laws and regulations relating to environmental protection, safety at work and fire protection, and internal EHS or Sustainability standards and procedures. What are we looking for? BSc (preferably MSc) in a quantitative or business field. Knowledge of trade systems (Power BI is a must have). Power BI capabilities, Power Apps knowledge, SAP & Salesforce basic knowledge, experience with Anaplan software are required. Strong communication skills for managing daily system issues with the field force. Capability to perform effectively under pressure, excellent organisational skills and the ability to prioritise are required. Agent of change, eager to make a difference; Proactive mentality, coming up with solutions for future problems. Beneficial Experience with Anaplan software, Python and/or Data Analytics. Experience from a large organisation with exposure to Marketing, Systems, Trade or equivalent. Project management experience of successfully implementing new systems functionalities. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives. Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills. We prioritise continuous improvement within a transformative environment, preparing for ongoing changes. WHY JOIN BAT? We're one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.
19/07/2026
Full time
Trade Systems Analyst - Chiswick, London As a Trade Systems Analyst at BAT UK, your primary objective is to ensure the smooth operation and optimization of trade systems, including Power Apps, Power BI, Anaplan and Salesforce. You will work closely with the Trade Systems Manager and Executive to support the execution of trade campaigns within S&I and Organized trade channels. The role encompasses supporting the Trade Systems team and will also include the handling of reporting and execution of operational tasks. What is the direct impact of this role on the team or organisation? Supporting the functioning of the cycle planning and trade systems team. Your key responsibilities will include: Assist with System Management: Help maintain Anaplan, Power BI, Power Apps, and Salesforce. Support Campaign Setup: Provide input and data for campaign objectives in Anaplan and Salesforce & Local CRM. Help with Tool Implementation: Assist in testing and rolling out new tools or system updates (Testing new functionalities). Assist with Field force system issues on day-to-day basis. Resolve Issues: Troubleshooting and keep databases updated. Take control of Data hygiene of different platforms. Comply and implement activities in accordance with the rules of laws and regulations relating to environmental protection, safety at work and fire protection, and internal EHS or Sustainability standards and procedures. What are we looking for? BSc (preferably MSc) in a quantitative or business field. Knowledge of trade systems (Power BI is a must have). Power BI capabilities, Power Apps knowledge, SAP & Salesforce basic knowledge, experience with Anaplan software are required. Strong communication skills for managing daily system issues with the field force. Capability to perform effectively under pressure, excellent organisational skills and the ability to prioritise are required. Agent of change, eager to make a difference; Proactive mentality, coming up with solutions for future problems. Beneficial Experience with Anaplan software, Python and/or Data Analytics. Experience from a large organisation with exposure to Marketing, Systems, Trade or equivalent. Project management experience of successfully implementing new systems functionalities. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives. Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills. We prioritise continuous improvement within a transformative environment, preparing for ongoing changes. WHY JOIN BAT? We're one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2508 Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, programme, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary The QA proactively assists with the business stream Enterprise with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders to strive to improve system reliability, ensure fulfilment of business requirements, and prevent regression. All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role. Responsibilities Role specific Test automation: Design, build, and maintain automated test scripts and frameworks to reduce manual work. Shift-left integration: Collaborate early with developers and product managers to identify risks and define quality standards before writing code. CI/CD support: Integrate automated tests into continuous integration and deployment pipelines to provide rapid feedback on each code change. Technical Testing: Conduct specialized tests beyond UI checks, including API testing. Proactively investigate into performance/load testing, and database integrity verification. Defect management: Involves root cause analysis to help developers prevent bug recurrence. Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Requirement Analysis: Reviewing business requirements and user stories to ensure they are clear, complete, and testable. Defect management: Find, log, and track bugs using Jira, collaborating with developers to confirm fixes. Quality reporting: Preparing reports for stakeholders detailing the software's readiness for release. AI: Championed AI-driven quality initiatives by leveraging Generative AI and NLP to automate the conversion of user stories into Playwright scripts, reducing script development time and increasing sprint velocity. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Maintain a commitment to continuous professional development by acquiring proficiency in emerging tools and frameworks. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Attention to detail and a passion for driving up the quality of software. Skills and Experience: Essential Middle Level QA Automation Engineer Experienced in the configuration and implementation of a cross section of automated testing approaches and tools; unit, UI, browser, contract/API, performance/load, Playwright, Postman, Swagger etc. Experienced in following application(s) all beneficial: JIRA, XRAY, WIKI, Bitbucket cloud, AWS, Splunk, MongoDB Understanding of software diagnostic tools and testing methods (automation, smoke, functionality, usability, performance, regression, and user acceptance). Experience working closely with development teams and championing an automation first and shift left approach to quality control. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Agile and scrum development methodologies. Desirable Experienced in following domains all beneficial: Financial background Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful - how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent - we aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
19/07/2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2508 Department description The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, programme, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Summary The QA proactively assists with the business stream Enterprise with increasing the quality of the systems they build and maintain. Working with QA, developers and stakeholders to strive to improve system reliability, ensure fulfilment of business requirements, and prevent regression. All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role. Responsibilities Role specific Test automation: Design, build, and maintain automated test scripts and frameworks to reduce manual work. Shift-left integration: Collaborate early with developers and product managers to identify risks and define quality standards before writing code. CI/CD support: Integrate automated tests into continuous integration and deployment pipelines to provide rapid feedback on each code change. Technical Testing: Conduct specialized tests beyond UI checks, including API testing. Proactively investigate into performance/load testing, and database integrity verification. Defect management: Involves root cause analysis to help developers prevent bug recurrence. Process governance: Establish and maintain quality standards, documentation, and select appropriate testing tools within the QA team. Coaching: QAs and developers on test quality, automation best practices, and testing discipline. Requirement Analysis: Reviewing business requirements and user stories to ensure they are clear, complete, and testable. Defect management: Find, log, and track bugs using Jira, collaborating with developers to confirm fixes. Quality reporting: Preparing reports for stakeholders detailing the software's readiness for release. AI: Championed AI-driven quality initiatives by leveraging Generative AI and NLP to automate the conversion of user stories into Playwright scripts, reducing script development time and increasing sprint velocity. All staff Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills and Experience Competencies Excellent verbal and written communication skills. A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Maintain a commitment to continuous professional development by acquiring proficiency in emerging tools and frameworks. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Attention to detail and a passion for driving up the quality of software. Skills and Experience: Essential Middle Level QA Automation Engineer Experienced in the configuration and implementation of a cross section of automated testing approaches and tools; unit, UI, browser, contract/API, performance/load, Playwright, Postman, Swagger etc. Experienced in following application(s) all beneficial: JIRA, XRAY, WIKI, Bitbucket cloud, AWS, Splunk, MongoDB Understanding of software diagnostic tools and testing methods (automation, smoke, functionality, usability, performance, regression, and user acceptance). Experience working closely with development teams and championing an automation first and shift left approach to quality control. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Agile and scrum development methodologies. Desirable Experienced in following domains all beneficial: Financial background Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients. Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders. Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful - how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent - we aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Position Summary The Business Systems Analyst is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for new systems or enhancements. The role conducts system audits, utilizes advanced analytics to identify opportunities for enhancing scalability and efficiency within the IT infrastructure. They evaluate emerging technologies, providing recommendations for adoption to elevate the organization's technological capabilities, and lead the development of disaster recovery plans and backup strategies for critical systems and data. Location London - UK - Fenchurch What will your job entail? Essential Functions Business unit and I.T. team facilitation and coordination. Author requirements and specifications documents for insurance software projects. Specify, document, and test additions and modifications to the system. Troubleshoot application errors and user issues. In conjunction with users, isolate problems, determine solutions or alternatives, and develop and implement a resolution. Creates or modifies complex Excel spreadsheets and Word documents incorporated into the agency management system. Ensures the integrity of the system at all times including data integrity when developing, maintaining or enhancing setups and reports. Author test plans and scripts and coordinate user acceptance testing. Author project status reports. Communicate requirements and specifications to offshore development staff. Liaison to offshore development team. Collaborates with resources across the organization to pursue continual process optimization and innovation. Collaborate with senior technicians on technical designs and PMO on project scheduling. Authoring simple SQL and reading complex SQL. Special projects to be assigned as required. Education/Experience/Skills Demonstrable experience in a P&C, specialty, or MGA/MGU insurance industries. Experience in authoring transactional system requirements and specifications. Experience testing and configuring MGA/MGU management systems a plus. Knowledge of the insurance carrier or MGA/MGU sales and operations workflows. Strong communication and meeting facilitation skills that drive decision making. Test plan and test case/script authoring and execution. Structured Query Language (SQL). Visio: flow charts, activity diagrams. Project management skills a plus. Ability to manage business and technology team members. Wire-framing. Microsoft Word: Formatting, mail merge and equivalent functions. Microsoft Excel. Disclaimer Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
19/07/2026
Full time
Position Summary The Business Systems Analyst is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for new systems or enhancements. The role conducts system audits, utilizes advanced analytics to identify opportunities for enhancing scalability and efficiency within the IT infrastructure. They evaluate emerging technologies, providing recommendations for adoption to elevate the organization's technological capabilities, and lead the development of disaster recovery plans and backup strategies for critical systems and data. Location London - UK - Fenchurch What will your job entail? Essential Functions Business unit and I.T. team facilitation and coordination. Author requirements and specifications documents for insurance software projects. Specify, document, and test additions and modifications to the system. Troubleshoot application errors and user issues. In conjunction with users, isolate problems, determine solutions or alternatives, and develop and implement a resolution. Creates or modifies complex Excel spreadsheets and Word documents incorporated into the agency management system. Ensures the integrity of the system at all times including data integrity when developing, maintaining or enhancing setups and reports. Author test plans and scripts and coordinate user acceptance testing. Author project status reports. Communicate requirements and specifications to offshore development staff. Liaison to offshore development team. Collaborates with resources across the organization to pursue continual process optimization and innovation. Collaborate with senior technicians on technical designs and PMO on project scheduling. Authoring simple SQL and reading complex SQL. Special projects to be assigned as required. Education/Experience/Skills Demonstrable experience in a P&C, specialty, or MGA/MGU insurance industries. Experience in authoring transactional system requirements and specifications. Experience testing and configuring MGA/MGU management systems a plus. Knowledge of the insurance carrier or MGA/MGU sales and operations workflows. Strong communication and meeting facilitation skills that drive decision making. Test plan and test case/script authoring and execution. Structured Query Language (SQL). Visio: flow charts, activity diagrams. Project management skills a plus. Ability to manage business and technology team members. Wire-framing. Microsoft Word: Formatting, mail merge and equivalent functions. Microsoft Excel. Disclaimer Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
The British American Tobacco Group
Hounslow, London
Trade Systems Analyst - Chiswick, London As a Trade Systems Analyst at BAT UK, your primary objective is to ensure the smooth operation and optimization of trade systems, including Power Apps, Power BI, Anaplan and Salesforce. You will work closely with the Trade Systems Manager and Executive to support the execution of trade campaigns within S&I and Organized trade channels. The role encompasses supporting the Trade Systems team and will also include the handling of reporting and execution of operational tasks. What is the direct impact of this role on the team or organisation? Supporting the functioning of the cycle planning and trade systems team. Your key responsibilities will include: Assist with System Management: Help maintain Anaplan, Power BI, Power Apps, and Salesforce. Support Campaign Setup: Provide input and data for campaign objectives in Anaplan and Salesforce & Local CRM. Help with Tool Implementation: Assist in testing and rolling out new tools or system updates (Testing new functionalities). Assist with Field force system issues on day-to-day basis. Resolve Issues: Troubleshooting and keep databases updated. Take control of Data hygiene of different platforms. Comply and implement activities in accordance with the rules of laws and regulations relating to environmental protection, safety at work and fire protection, and internal EHS or Sustainability standards and procedures. What are we looking for? BSc (preferably MSc) in a quantitative or business field. Knowledge of trade systems (Power BI is a must have). Power BI capabilities, Power Apps knowledge, SAP & Salesforce basic knowledge, experience with Anaplan software are required. Strong communication skills for managing daily system issues with the field force. Capability to perform effectively under pressure, excellent organisational skills and the ability to prioritise are required. Agent of change, eager to make a difference; Proactive mentality, coming up with solutions for future problems. Beneficial Experience with Anaplan software, Python and/or Data Analytics. Experience from a large organisation with exposure to Marketing, Systems, Trade or equivalent. Project management experience of successfully implementing new systems functionalities. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives. Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills. We prioritise continuous improvement within a transformative environment, preparing for ongoing changes. WHY JOIN BAT? We're one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.
19/07/2026
Full time
Trade Systems Analyst - Chiswick, London As a Trade Systems Analyst at BAT UK, your primary objective is to ensure the smooth operation and optimization of trade systems, including Power Apps, Power BI, Anaplan and Salesforce. You will work closely with the Trade Systems Manager and Executive to support the execution of trade campaigns within S&I and Organized trade channels. The role encompasses supporting the Trade Systems team and will also include the handling of reporting and execution of operational tasks. What is the direct impact of this role on the team or organisation? Supporting the functioning of the cycle planning and trade systems team. Your key responsibilities will include: Assist with System Management: Help maintain Anaplan, Power BI, Power Apps, and Salesforce. Support Campaign Setup: Provide input and data for campaign objectives in Anaplan and Salesforce & Local CRM. Help with Tool Implementation: Assist in testing and rolling out new tools or system updates (Testing new functionalities). Assist with Field force system issues on day-to-day basis. Resolve Issues: Troubleshooting and keep databases updated. Take control of Data hygiene of different platforms. Comply and implement activities in accordance with the rules of laws and regulations relating to environmental protection, safety at work and fire protection, and internal EHS or Sustainability standards and procedures. What are we looking for? BSc (preferably MSc) in a quantitative or business field. Knowledge of trade systems (Power BI is a must have). Power BI capabilities, Power Apps knowledge, SAP & Salesforce basic knowledge, experience with Anaplan software are required. Strong communication skills for managing daily system issues with the field force. Capability to perform effectively under pressure, excellent organisational skills and the ability to prioritise are required. Agent of change, eager to make a difference; Proactive mentality, coming up with solutions for future problems. Beneficial Experience with Anaplan software, Python and/or Data Analytics. Experience from a large organisation with exposure to Marketing, Systems, Trade or equivalent. Project management experience of successfully implementing new systems functionalities. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives. Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills. We prioritise continuous improvement within a transformative environment, preparing for ongoing changes. WHY JOIN BAT? We're one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimizing your prospects of success by making suitable arrangements so that you may showcase your full potential.
Responsibilities Lead structured workshops with Finance, People Operations and Technology to capture current processes, pain points, and operational scenarios, translating these into clear, outcome focused requirements. Define and maintain robust, testable acceptance criteria, ensuring solutions are assessed against real business outcomes rather than system assumptions. Analyse and articulate cross module impact across ERP, HCM, Payroll and Reporting, identifying dependencies, constraints, and downstream implications early. Support discovery, testing and validation by coordinating scenario based testing, working with SMEs to confirm whether solutions are operationally viable end to end. Document key process and data flows, including Chart of Accounts structures, costing logic and approval processes, highlighting inefficiencies and manual workarounds. Act as the bridge between business and technical teams, challenging assumptions, clarifying requirements, and ensuring alignment across stakeholders throughout the delivery lifecycle. Document requirements for EPM workforce module from a business point of view, identify training gaps for EPM especially and what needs to be done to address these. Requirements Must have BA experience within Oracle Fusion Financial Management Modules. Must be an excellent communicator with non technical stakeholders, in person & on line. Desirable EPM Experience. Desirable to have worked on a Chart of Accounts project previously within Oracle.
19/07/2026
Full time
Responsibilities Lead structured workshops with Finance, People Operations and Technology to capture current processes, pain points, and operational scenarios, translating these into clear, outcome focused requirements. Define and maintain robust, testable acceptance criteria, ensuring solutions are assessed against real business outcomes rather than system assumptions. Analyse and articulate cross module impact across ERP, HCM, Payroll and Reporting, identifying dependencies, constraints, and downstream implications early. Support discovery, testing and validation by coordinating scenario based testing, working with SMEs to confirm whether solutions are operationally viable end to end. Document key process and data flows, including Chart of Accounts structures, costing logic and approval processes, highlighting inefficiencies and manual workarounds. Act as the bridge between business and technical teams, challenging assumptions, clarifying requirements, and ensuring alignment across stakeholders throughout the delivery lifecycle. Document requirements for EPM workforce module from a business point of view, identify training gaps for EPM especially and what needs to be done to address these. Requirements Must have BA experience within Oracle Fusion Financial Management Modules. Must be an excellent communicator with non technical stakeholders, in person & on line. Desirable EPM Experience. Desirable to have worked on a Chart of Accounts project previously within Oracle.
MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy and delivery partner, we enable our clients to move from strategy to reality, taking a pragmatic, practical approach to delivering change that lasts. We're seeking Senior Business Analysts and Business Analysts to help our utility clients deliver the digital, technology and organisation change across the AMP cycle. Please note, this is an initial 3-6 month contract that will require up to 3 days working on client site in the South of England and may involve extensive travel to other sites. SUMMARY You'll join North Highland's Energy & Utilities (E&U) practice, working with our UK water utility clients across the South of England analysing and shaping their multi-year transformation and change portfolios, delivered under managed service and consulting frameworks. The sector is delivering the biggest upgrades seen in a century - modernising assets, systems and ways of working to ensure essential water and waste services are provided. These portfolios are delivered against the backdrop of the AMP 8 regulatory period and include various delivery modes: Enterprise Programmes (core platform and technology replacement / modernisation, regulatory-driven programmes etc), Digital Delivery (Agile/hybrid programmes transforming customer journeys, operational decision-making, case management etc), Operational Change (targeted, "deploy and embed" initiatives affecting frontline populations), and Operating model change (people-led restructuring of how teams are organised, governed and held accountable). The portfolios span all core business units of water utilities - Water, Waste, Engineering, Asset Management, Supply Chains, Operations and Control Centres as well as enabling functions such as HR, Finance, Commercial and Procurement. YOU WILL: Lead requirements elicitation and definition through workshops (often multi-disciplinary), interviews, site visits, job shadowing and document analysis; translate outcomes into high-quality artefacts (epics, user stories, acceptance criteria, use cases and walkthroughs). Map current-state (AS-IS) and future-state (TO-BE) processes; identify gaps and cross-functional handoffs across value streams and client operations. Highlight constraints driven by regulation, safety and asset criticality, producing evidence-based documentation suitable for assurance and audit. Support operating model and workforce change analysis - roles and process impacts, decision rights, governance and handoffs so solutions land effectively across teams. Analyse data flows, data needs and core use cases; capture end-to-end customer and operational journey requirements to support service design, prioritisation and delivery readiness. Maintain end-to-end traceability from business objectives through requirements to delivered outcomes, managing changes through appropriate change control. Collaborate closely with Product, Engineering, Change and Ops to ensure requirements are understood, testable and deliverable, supporting UAT readiness and implementation cutover where needed. IDEALLY, WE'D LIKE: Proven Business Analyst experience in utilities/water, or other closely regulated operational environments (power, telecoms, infrastructure, transport, government, field-based or scientific operations). Strong experience supporting digital transformation and/or change portfolios with multiple workstreams, dependencies and governance. Process mapping and modelling, operating model design and process optimisation, and workforce change impact analysis (roles, skills, ways of working, training/readiness dependencies). Digital journey / service design experience (customer or colleague journeys, pain points, outcomes, prioritisation). Systems experience across EAM platforms (SAP PM, Maximo), GIS platforms, customer platforms (billing, CRM, CCAS) and analytics tooling; exposure to programmes such as ERP, CRM migration, GIS Utility Network Model, lab data systems or workforce management is a strong advantage. Excellent stakeholder engagement, confident facilitating workshops and communicating clearly at all levels; comfortable across Agile/Waterfall/hybrid delivery with tooling such as Jira/Confluence. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
19/07/2026
Full time
MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy and delivery partner, we enable our clients to move from strategy to reality, taking a pragmatic, practical approach to delivering change that lasts. We're seeking Senior Business Analysts and Business Analysts to help our utility clients deliver the digital, technology and organisation change across the AMP cycle. Please note, this is an initial 3-6 month contract that will require up to 3 days working on client site in the South of England and may involve extensive travel to other sites. SUMMARY You'll join North Highland's Energy & Utilities (E&U) practice, working with our UK water utility clients across the South of England analysing and shaping their multi-year transformation and change portfolios, delivered under managed service and consulting frameworks. The sector is delivering the biggest upgrades seen in a century - modernising assets, systems and ways of working to ensure essential water and waste services are provided. These portfolios are delivered against the backdrop of the AMP 8 regulatory period and include various delivery modes: Enterprise Programmes (core platform and technology replacement / modernisation, regulatory-driven programmes etc), Digital Delivery (Agile/hybrid programmes transforming customer journeys, operational decision-making, case management etc), Operational Change (targeted, "deploy and embed" initiatives affecting frontline populations), and Operating model change (people-led restructuring of how teams are organised, governed and held accountable). The portfolios span all core business units of water utilities - Water, Waste, Engineering, Asset Management, Supply Chains, Operations and Control Centres as well as enabling functions such as HR, Finance, Commercial and Procurement. YOU WILL: Lead requirements elicitation and definition through workshops (often multi-disciplinary), interviews, site visits, job shadowing and document analysis; translate outcomes into high-quality artefacts (epics, user stories, acceptance criteria, use cases and walkthroughs). Map current-state (AS-IS) and future-state (TO-BE) processes; identify gaps and cross-functional handoffs across value streams and client operations. Highlight constraints driven by regulation, safety and asset criticality, producing evidence-based documentation suitable for assurance and audit. Support operating model and workforce change analysis - roles and process impacts, decision rights, governance and handoffs so solutions land effectively across teams. Analyse data flows, data needs and core use cases; capture end-to-end customer and operational journey requirements to support service design, prioritisation and delivery readiness. Maintain end-to-end traceability from business objectives through requirements to delivered outcomes, managing changes through appropriate change control. Collaborate closely with Product, Engineering, Change and Ops to ensure requirements are understood, testable and deliverable, supporting UAT readiness and implementation cutover where needed. IDEALLY, WE'D LIKE: Proven Business Analyst experience in utilities/water, or other closely regulated operational environments (power, telecoms, infrastructure, transport, government, field-based or scientific operations). Strong experience supporting digital transformation and/or change portfolios with multiple workstreams, dependencies and governance. Process mapping and modelling, operating model design and process optimisation, and workforce change impact analysis (roles, skills, ways of working, training/readiness dependencies). Digital journey / service design experience (customer or colleague journeys, pain points, outcomes, prioritisation). Systems experience across EAM platforms (SAP PM, Maximo), GIS platforms, customer platforms (billing, CRM, CCAS) and analytics tooling; exposure to programmes such as ERP, CRM migration, GIS Utility Network Model, lab data systems or workforce management is a strong advantage. Excellent stakeholder engagement, confident facilitating workshops and communicating clearly at all levels; comfortable across Agile/Waterfall/hybrid delivery with tooling such as Jira/Confluence. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
As a Product Manager in Cybersecurity & Technology Controls, you will lead the end-to-end product lifecycle for a blockchain detection and prevention capability serving our SOC. You will translate SOC needs into a prioritized roadmap and backlog, partner closely with engineering and threat SMEs, and ensure detections are accurate, explainable, and operationally effective. Success means improving time-to-detect and time-to-respond while managing false positives and meeting reliability and resiliency expectations. Job Responsibilities Define product vision, strategy, and roadmap for SOC-focused blockchain detection and prevention Lead discovery with SOC analysts and incident responders: workflows, pain points, alert usability, escalation paths, and runbooks Own and refine the backlog: detection use cases, requirements, acceptance criteria, and prioritization tradeoffs Partner with engineering/threat teams to deliver end-to-end capability: signal ingestion, enrichment, alerting, triage experience, and response automation where appropriate Establish and track success metrics (e.g., precision/false positive rate, coverage, latency, time-to-detect/time-to-respond, alert volume, reliability/SLA) and drive continuous improvement Drive launch readiness: documentation, training, operational handoffs, and feedback loops with the SOC Required Qualifications, Capabilities, and Skills Product management experience delivering security detections, SOC tooling, or data/analytics products Strong understanding of SOC operations (alert lifecycle, triage, escalations, incident response) Background in blockchain fundamentals and common threat patterns/abuse cases Ability to use data to prioritize, measure detection efficacy, and manage false positives Preferred Experience with SIEM/SOAR and detection engineering programs Experience operating in a highly matrixed, complex organization Equal Opportunity Statement We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
19/07/2026
Full time
As a Product Manager in Cybersecurity & Technology Controls, you will lead the end-to-end product lifecycle for a blockchain detection and prevention capability serving our SOC. You will translate SOC needs into a prioritized roadmap and backlog, partner closely with engineering and threat SMEs, and ensure detections are accurate, explainable, and operationally effective. Success means improving time-to-detect and time-to-respond while managing false positives and meeting reliability and resiliency expectations. Job Responsibilities Define product vision, strategy, and roadmap for SOC-focused blockchain detection and prevention Lead discovery with SOC analysts and incident responders: workflows, pain points, alert usability, escalation paths, and runbooks Own and refine the backlog: detection use cases, requirements, acceptance criteria, and prioritization tradeoffs Partner with engineering/threat teams to deliver end-to-end capability: signal ingestion, enrichment, alerting, triage experience, and response automation where appropriate Establish and track success metrics (e.g., precision/false positive rate, coverage, latency, time-to-detect/time-to-respond, alert volume, reliability/SLA) and drive continuous improvement Drive launch readiness: documentation, training, operational handoffs, and feedback loops with the SOC Required Qualifications, Capabilities, and Skills Product management experience delivering security detections, SOC tooling, or data/analytics products Strong understanding of SOC operations (alert lifecycle, triage, escalations, incident response) Background in blockchain fundamentals and common threat patterns/abuse cases Ability to use data to prioritize, measure detection efficacy, and manage false positives Preferred Experience with SIEM/SOAR and detection engineering programs Experience operating in a highly matrixed, complex organization Equal Opportunity Statement We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
19/07/2026
Full time
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
Mission Databricks' Finance team is looking for an experienced and proactive global stock plan administrator to assist with the development and scaling of a world-class equity program. The successful candidate will work with the Senior Manager of Stock Administration and be responsible for hands on, end to end administration of Databricks's global equity plans on Shareworks Private Market solution (including but not limited to options, RSUs and warrants). The ideal candidate will have at least 6 years of private and public company experience and be exceptionally organized, responsible, detail oriented, and resourceful. Responsibilities Administer the company's equity plans for all employees globally. Work closely with the internal tax and payroll team regarding global plan management, including tax withholding, compliance, and related matters. Process and manage all stock transactions for the global workforce and tax payments associated with each transaction. Provide a superior level of customer service to employees, management, and others. Support employee understanding of equity awards and company programs, and policies by providing live and recorded presentations to new and existing employees. Assist the Stock Admin Manager in working with inside and outside counsel to monitor global compliance developments for our global stock plan. Perform data entry and manage daily and cyclical stock administration processes for grants, stock option exercises, terminations, and leaves using Shareworks private company platform. Understand and have working knowledge and experience in the application of accounting rules associated with stock based compensation (ASC 718). Prepare monthly reconciliations of option grants, exercises, RSU releases, grant cancellations, and outstanding share balances. Assist the Stock Admin Manager with global reporting requirements to ensure compliance with each jurisdiction's rules and regulations. Prepare custom reports and reconciliations to assist in the review of equity and transaction data. Assist in providing supporting documents for internal/external SOX auditors and respond accurately, thoroughly, and timely to requests for data. Perform other duties and ad hoc requests as requested. Maintain an effective partnership with internal Legal, Finance, Tax, Payroll, and People Ops. Qualifications 6+ years of relevant experience in the administration of global equity plans (ideally for both private and publicly traded U.S. companies). Bachelor's degree required, CEP Level III, or equivalent certification preferred; minimum of CEP Level I required. Strong working knowledge of stock plans and various equity award types. General understanding of equity taxation. An expert in the use of Shareworks and Excel (pivot tables, V lookups). Track record of effectively collaborating with cross functional groups (e.g., Finance, Legal, Accounting, Payroll, HR). Demonstrated experience working directly with Shareworks and other major third party equity software systems and brokerage firms. Workday experience. Demonstrated analytical abilities and Excel skills. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
19/07/2026
Full time
Mission Databricks' Finance team is looking for an experienced and proactive global stock plan administrator to assist with the development and scaling of a world-class equity program. The successful candidate will work with the Senior Manager of Stock Administration and be responsible for hands on, end to end administration of Databricks's global equity plans on Shareworks Private Market solution (including but not limited to options, RSUs and warrants). The ideal candidate will have at least 6 years of private and public company experience and be exceptionally organized, responsible, detail oriented, and resourceful. Responsibilities Administer the company's equity plans for all employees globally. Work closely with the internal tax and payroll team regarding global plan management, including tax withholding, compliance, and related matters. Process and manage all stock transactions for the global workforce and tax payments associated with each transaction. Provide a superior level of customer service to employees, management, and others. Support employee understanding of equity awards and company programs, and policies by providing live and recorded presentations to new and existing employees. Assist the Stock Admin Manager in working with inside and outside counsel to monitor global compliance developments for our global stock plan. Perform data entry and manage daily and cyclical stock administration processes for grants, stock option exercises, terminations, and leaves using Shareworks private company platform. Understand and have working knowledge and experience in the application of accounting rules associated with stock based compensation (ASC 718). Prepare monthly reconciliations of option grants, exercises, RSU releases, grant cancellations, and outstanding share balances. Assist the Stock Admin Manager with global reporting requirements to ensure compliance with each jurisdiction's rules and regulations. Prepare custom reports and reconciliations to assist in the review of equity and transaction data. Assist in providing supporting documents for internal/external SOX auditors and respond accurately, thoroughly, and timely to requests for data. Perform other duties and ad hoc requests as requested. Maintain an effective partnership with internal Legal, Finance, Tax, Payroll, and People Ops. Qualifications 6+ years of relevant experience in the administration of global equity plans (ideally for both private and publicly traded U.S. companies). Bachelor's degree required, CEP Level III, or equivalent certification preferred; minimum of CEP Level I required. Strong working knowledge of stock plans and various equity award types. General understanding of equity taxation. An expert in the use of Shareworks and Excel (pivot tables, V lookups). Track record of effectively collaborating with cross functional groups (e.g., Finance, Legal, Accounting, Payroll, HR). Demonstrated experience working directly with Shareworks and other major third party equity software systems and brokerage firms. Workday experience. Demonstrated analytical abilities and Excel skills. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
QA LeadApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR214QA LeadAs QA Lead you wil be responsible for shaping and driving the quality assurance strategy across the developing technology ecosystem, balancing the need for rapid progress and sustainable quality as the business and systems evolve. Working closely with Architecture & Engineering, Product and Business teams, you will establish best practices, build confidence in our quality and release processes and foster a 'right first time' culture where quality is a shared responsibility.This is a hands-on leadership role in a rapidly growing organisation. You'll define QA standards, establish testing practices through third party arrangements and embed automation from day one; you will also be a contributor to business interactions, partner leadership and strategy & report development.The environment is a combination buy, build and AI / agentic tools distributed across the workforce. Key Responsibilities + Define and own the QA Strategy, processes and standards across the software development lifecycle. + Develop and maintain a scalable testing framework that supports manual testing but which emphasises automated testing. + Lead test planning, execution, defect management and release readiness activities across multiple product teams. + Work closely with Product Managers, Engineers, Business Analysts, and stakeholders to define acceptance criteria and ensure quality is embedded from the earliest stages of development. + Drive test automation actively across all products and projects. + Establish quality metrics, reporting and dashboards to product transparency regarding quality and progress. + Continuously improve QA processes, tools and methodologies to support rapid and reliable software delivery. Deploy methods and tools suited to an agentic development environment across applications and data lakehouse. + Ensure testing activities support security, performance, resilience and compliance relevant to a regulated business. Ensure testing of data lakehouse, supports classification, rights access & rights to use, traceability, integrity security and availability. + Contribute to the continuous evolution of our engineering culture by promoting collaboration, ownership and continuous improvement.About YouYou are an experienced QA professional who combines strong technical expertise with a pragmatic, collaborative approach to driving up quality whilst ensuring progressive delivery. Comfortable operating in a small, dynamic, multi-region, multi-partner matrix organisation. You are self-starting, open, striving for better, adaptable and motivated by continuous improvement. Skills and Experience + Proven experience leading Quality Assurance within an agile software development environment. + Strong understanding of QA methodologies, testing strategies and SDLCs. + Designing and implementing automated testing frameworks and tools. + Hands-on experience with API integration, functional, regression, end-to-end testing, and adept at supporting through User Acceptance + Knowledge of CI/CD pipelines and integrating automated testing into deployment workflows. + Experience of testing modern data platforms built on a Lakehouse architecture, ensuring the quality, integrity and reliability of data across ingestion, transformation storage and consumption layers. + Familiarity with cloud-based platforms such as Databricks or Snowflake. + Familiarity with observability tools and techniques to proactively identify data quality issues and pipeline failures. + Experience using test management and defect tracking tools such as Jira, Azure DevOps and similar + String understanding of risk-based testing and quality governance. + Ability to analyse complex systems and identify areas of potential quality risk. + Excellent written and oral communication skills, with the ability to explain business issues to technical teams and technical issues to both technical and non-technical audiences. + Previous experience working within insurance, reinsurance industries is highly desirable as is experience of high growth scale-up environments. About Willis Re We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW's Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW's Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at
19/07/2026
Full time
QA LeadApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR214QA LeadAs QA Lead you wil be responsible for shaping and driving the quality assurance strategy across the developing technology ecosystem, balancing the need for rapid progress and sustainable quality as the business and systems evolve. Working closely with Architecture & Engineering, Product and Business teams, you will establish best practices, build confidence in our quality and release processes and foster a 'right first time' culture where quality is a shared responsibility.This is a hands-on leadership role in a rapidly growing organisation. You'll define QA standards, establish testing practices through third party arrangements and embed automation from day one; you will also be a contributor to business interactions, partner leadership and strategy & report development.The environment is a combination buy, build and AI / agentic tools distributed across the workforce. Key Responsibilities + Define and own the QA Strategy, processes and standards across the software development lifecycle. + Develop and maintain a scalable testing framework that supports manual testing but which emphasises automated testing. + Lead test planning, execution, defect management and release readiness activities across multiple product teams. + Work closely with Product Managers, Engineers, Business Analysts, and stakeholders to define acceptance criteria and ensure quality is embedded from the earliest stages of development. + Drive test automation actively across all products and projects. + Establish quality metrics, reporting and dashboards to product transparency regarding quality and progress. + Continuously improve QA processes, tools and methodologies to support rapid and reliable software delivery. Deploy methods and tools suited to an agentic development environment across applications and data lakehouse. + Ensure testing activities support security, performance, resilience and compliance relevant to a regulated business. Ensure testing of data lakehouse, supports classification, rights access & rights to use, traceability, integrity security and availability. + Contribute to the continuous evolution of our engineering culture by promoting collaboration, ownership and continuous improvement.About YouYou are an experienced QA professional who combines strong technical expertise with a pragmatic, collaborative approach to driving up quality whilst ensuring progressive delivery. Comfortable operating in a small, dynamic, multi-region, multi-partner matrix organisation. You are self-starting, open, striving for better, adaptable and motivated by continuous improvement. Skills and Experience + Proven experience leading Quality Assurance within an agile software development environment. + Strong understanding of QA methodologies, testing strategies and SDLCs. + Designing and implementing automated testing frameworks and tools. + Hands-on experience with API integration, functional, regression, end-to-end testing, and adept at supporting through User Acceptance + Knowledge of CI/CD pipelines and integrating automated testing into deployment workflows. + Experience of testing modern data platforms built on a Lakehouse architecture, ensuring the quality, integrity and reliability of data across ingestion, transformation storage and consumption layers. + Familiarity with cloud-based platforms such as Databricks or Snowflake. + Familiarity with observability tools and techniques to proactively identify data quality issues and pipeline failures. + Experience using test management and defect tracking tools such as Jira, Azure DevOps and similar + String understanding of risk-based testing and quality governance. + Ability to analyse complex systems and identify areas of potential quality risk. + Excellent written and oral communication skills, with the ability to explain business issues to technical teams and technical issues to both technical and non-technical audiences. + Previous experience working within insurance, reinsurance industries is highly desirable as is experience of high growth scale-up environments. About Willis Re We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW's Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW's Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk.Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at
The Chief Data and Analytics Office (CDAO) builds enterprise scale platforms for Data Management, Analytics, and AI/ML Operations used firm wide across JPMorgan Chase. Within CDAO, the Data for AI Product Management team creates reusable platform solutions that transform how data producers and consumers discover, access, govern, and leverage data. As the Data Catalog Product Manager, you will play a pivotal role in building a unified, multi channel data marketplace where thousands of firm wide datasets become easy to find, preview, and integrate across application and AI use cases. You will own the end to end vision, strategy, and execution - spanning a rich web UI, programmatic APIs, and future agentic integrations (Claude, Copilot, internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions - who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What You'll Do Own the Catalog Vision & Strategy Define the multi year product vision and roadmap for firm wide data discovery serving data scientists, ML engineers, analytics engineers, and increasingly business users. Establish north star metrics tied to real impact: time to data, publishing velocity, discovery to integration conversion, repeat usage, and governance compliance. Own the full lifecycle from problem discovery delivery adoption iteration. Design a World Class Discovery Experience Lead the UX and service design vision - intuitive, fast, and delightful across all touchpoints. Build rich dataset pages with metadata, schema previews, sample data, interactive code samples, lineage, quality scores, usage stats, ratings, and community annotations - inspired by the best consumer marketplace patterns (Kaggle, Spotify, App Store). Build for Multi Channel: UI, API & Agents Architect an API first platform powering a beautiful web UI today and programmatic access for code first engineers. Meet consumers in their daily tools - notebooks, IDEs, orchestration platforms, chat interfaces, copilots - eliminating context switching. Design composable, reusable solutions that integrate with the broader CDAO ecosystem. Champion Both Sides of the Marketplace Producers: Make it effortless to publish, document, version, and maintain datasets with rich metadata, automated quality profiling, and governance guardrails. Consumers: Reduce friction from discovery to access - self service provisioning, entitlement workflows, one click integration with SageMaker, Databricks, and EMR. Network effects: Analyze usage trends to improve data quality, discovery and relevancy across persona groups. Collaborate with Engineering, Design & Data Science Work with UX designers and researchers on usability testing, rapid prototyping, and user validation. Write detailed PRDs and technical documentation that engineers and consumers can act on. Lead & Influence the team Influence cross functional stakeholders - engineering, architecture, data science, governance, UX, and senior business leaders. Mentor and develop junior product managers. Required Skills 8+ years in technical product management delivering catalog, marketplace, or discovery platforms from ideation to production at scale. Deep UX & service design sensibility - passion to build clear, intuitive and scalable UI experiences. Multi channel product delivery - shipped across web UI, API, and/or conversational/agent based interfaces. Technical depth in data infrastructure - data catalogs, metadata management, governance frameworks, data quality tooling. Strong communication - translate technical complexity into clear narratives for engineers, designers, and executives. Prioritisation at scale - balance competing demands across a large stakeholder base by weighing business impact, user value, and technical feasibility. Preferred Experience in financial services or highly regulated industries. Built or scaled a data catalog, data marketplace, feature store, or developer portals (e.g., Kaggle Datasets, Unity Catalog, Collibra, Alation, Atlan). Understanding of agentic AI patterns - tool use, RAG, function calling - and how marketplace APIs can be exposed to LLM based agents. Experience with search relevance & recommendation systems - ranking algorithms, semantic search, personalisation. Hands on with Snowflake, Databricks, Airflow, Kafka. Why Join Us Work on firm wide platforms used by thousands of data scientists, ML engineers, and analysts across JPMC. Shape the future of AI/ML and data infrastructure at one of the world's largest financial institutions. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
18/07/2026
Full time
The Chief Data and Analytics Office (CDAO) builds enterprise scale platforms for Data Management, Analytics, and AI/ML Operations used firm wide across JPMorgan Chase. Within CDAO, the Data for AI Product Management team creates reusable platform solutions that transform how data producers and consumers discover, access, govern, and leverage data. As the Data Catalog Product Manager, you will play a pivotal role in building a unified, multi channel data marketplace where thousands of firm wide datasets become easy to find, preview, and integrate across application and AI use cases. You will own the end to end vision, strategy, and execution - spanning a rich web UI, programmatic APIs, and future agentic integrations (Claude, Copilot, internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions - who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What You'll Do Own the Catalog Vision & Strategy Define the multi year product vision and roadmap for firm wide data discovery serving data scientists, ML engineers, analytics engineers, and increasingly business users. Establish north star metrics tied to real impact: time to data, publishing velocity, discovery to integration conversion, repeat usage, and governance compliance. Own the full lifecycle from problem discovery delivery adoption iteration. Design a World Class Discovery Experience Lead the UX and service design vision - intuitive, fast, and delightful across all touchpoints. Build rich dataset pages with metadata, schema previews, sample data, interactive code samples, lineage, quality scores, usage stats, ratings, and community annotations - inspired by the best consumer marketplace patterns (Kaggle, Spotify, App Store). Build for Multi Channel: UI, API & Agents Architect an API first platform powering a beautiful web UI today and programmatic access for code first engineers. Meet consumers in their daily tools - notebooks, IDEs, orchestration platforms, chat interfaces, copilots - eliminating context switching. Design composable, reusable solutions that integrate with the broader CDAO ecosystem. Champion Both Sides of the Marketplace Producers: Make it effortless to publish, document, version, and maintain datasets with rich metadata, automated quality profiling, and governance guardrails. Consumers: Reduce friction from discovery to access - self service provisioning, entitlement workflows, one click integration with SageMaker, Databricks, and EMR. Network effects: Analyze usage trends to improve data quality, discovery and relevancy across persona groups. Collaborate with Engineering, Design & Data Science Work with UX designers and researchers on usability testing, rapid prototyping, and user validation. Write detailed PRDs and technical documentation that engineers and consumers can act on. Lead & Influence the team Influence cross functional stakeholders - engineering, architecture, data science, governance, UX, and senior business leaders. Mentor and develop junior product managers. Required Skills 8+ years in technical product management delivering catalog, marketplace, or discovery platforms from ideation to production at scale. Deep UX & service design sensibility - passion to build clear, intuitive and scalable UI experiences. Multi channel product delivery - shipped across web UI, API, and/or conversational/agent based interfaces. Technical depth in data infrastructure - data catalogs, metadata management, governance frameworks, data quality tooling. Strong communication - translate technical complexity into clear narratives for engineers, designers, and executives. Prioritisation at scale - balance competing demands across a large stakeholder base by weighing business impact, user value, and technical feasibility. Preferred Experience in financial services or highly regulated industries. Built or scaled a data catalog, data marketplace, feature store, or developer portals (e.g., Kaggle Datasets, Unity Catalog, Collibra, Alation, Atlan). Understanding of agentic AI patterns - tool use, RAG, function calling - and how marketplace APIs can be exposed to LLM based agents. Experience with search relevance & recommendation systems - ranking algorithms, semantic search, personalisation. Hands on with Snowflake, Databricks, Airflow, Kafka. Why Join Us Work on firm wide platforms used by thousands of data scientists, ML engineers, and analysts across JPMC. Shape the future of AI/ML and data infrastructure at one of the world's largest financial institutions. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more. We are looking for an ambitious and proactive Technical Business Systems Analyst to join our Business Systems Team. This is an exciting opportunity to play a pivotal role in transforming how systems, data, and technology support frontline healthcare services across our organisation. You'll work closely with stakeholders at all levels, from operational teams to senior leaders, identifying opportunities for improvement and translating business requirements into innovative technical solutions that make a real difference. Acting as the vital link between business teams and technology solutions, you'll analyse systems and processes, identify opportunities for improvement, design and implement solutions, and support strategic transformation projects to ultimately contribute to excellent patient care. This is a varied role that combines business analysis, data insight, solution design, stakeholder engagement, and systems management. Other responsibilities include: Capture and document functional and non-functional requirements Produce clear process maps, user stories, and business documentation Analyse current workflows and identify opportunities for optimisation and recommend innovative solutions aligned to strategic objectives Support the delivery of business systems transformation initiatives Build internal solutions and create and maintain Power BI dashboards and reports Support testing, validation, and successful implementation Support project planning, governance, and change management activities What We're Looking For Strong business analysis and process mapping skills Experience working as an advanced user, administrator, or Subject Matter Expert for business systems Knowledge of Microsoft 365 tools, including Power Automate, Microsoft Forms, and Power BI Ability to understand technical systems and business processes Excellent communication and stakeholder management skills Proven ability to manage multiple priorities and deliver results Experience working within complex organisational environments Experience within healthcare or NHS environments and qualifications such as ITIL, Agile PM, or other relevant systems certifications are desirable but not essential. What We Offer Generous annual leave: 26 days + bank holidays with the opportunity to buy or sell leave Company pension On-site childcare facilities Cycle to work scheme Employee assistance programme Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras Access to Blue Light Card Access to our employee benefits platform Subsidised bus pass Savings on health and beauty, gifts, toys, fashion, and entertainment Training and development opportunities, including functional skills training Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
18/07/2026
Full time
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more. We are looking for an ambitious and proactive Technical Business Systems Analyst to join our Business Systems Team. This is an exciting opportunity to play a pivotal role in transforming how systems, data, and technology support frontline healthcare services across our organisation. You'll work closely with stakeholders at all levels, from operational teams to senior leaders, identifying opportunities for improvement and translating business requirements into innovative technical solutions that make a real difference. Acting as the vital link between business teams and technology solutions, you'll analyse systems and processes, identify opportunities for improvement, design and implement solutions, and support strategic transformation projects to ultimately contribute to excellent patient care. This is a varied role that combines business analysis, data insight, solution design, stakeholder engagement, and systems management. Other responsibilities include: Capture and document functional and non-functional requirements Produce clear process maps, user stories, and business documentation Analyse current workflows and identify opportunities for optimisation and recommend innovative solutions aligned to strategic objectives Support the delivery of business systems transformation initiatives Build internal solutions and create and maintain Power BI dashboards and reports Support testing, validation, and successful implementation Support project planning, governance, and change management activities What We're Looking For Strong business analysis and process mapping skills Experience working as an advanced user, administrator, or Subject Matter Expert for business systems Knowledge of Microsoft 365 tools, including Power Automate, Microsoft Forms, and Power BI Ability to understand technical systems and business processes Excellent communication and stakeholder management skills Proven ability to manage multiple priorities and deliver results Experience working within complex organisational environments Experience within healthcare or NHS environments and qualifications such as ITIL, Agile PM, or other relevant systems certifications are desirable but not essential. What We Offer Generous annual leave: 26 days + bank holidays with the opportunity to buy or sell leave Company pension On-site childcare facilities Cycle to work scheme Employee assistance programme Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras Access to Blue Light Card Access to our employee benefits platform Subsidised bus pass Savings on health and beauty, gifts, toys, fashion, and entertainment Training and development opportunities, including functional skills training Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.
Universal Music Group UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future ready workplaces. We help organisations adapt, grow, and thrive in an ever evolving world by building, shaping, and optimising diverse talent strategies. We partner with UMG UK to support their contingent hiring processes. Acting as an extension of their Talent Acquisition Team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of UMG, we are looking for a Technical Business Analyst for a 6 month contract based in London. How we LEAD The Business Analyst will be responsible for gathering the requirements from key business users, documenting the requirements and ensuring that the software developed meets the requirements, working with stakeholders to plan, analyse and highlight risks and issues, defining accurate, meaningful and measurable business cases and define acceptance criteria. The Business Analyst will mentor and help other team members improve their technical skills and business understanding. How you'll CREATE Define the requirements (user stories) to build new functionality using, amongst others, BDD/Gherkin Style acceptance criteria. Perform detailed technical analysis & scoping of activities required to develop a new application capability. Take ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops. Create application documentation for end-users and technical staff as needed including wireframes when needed. Work with other BAs and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required. Work with the QA and the project team to validate the acceptance criteria and modify and split requirements as appropriate and participate in estimation and iteration planning sessions. Assist with user acceptance testing as necessary and appropriate and making appropriate commitments through story selection, task definition. Bring your VIBE Experience in software delivery and life cycle, breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user stories in collaboration with the customer, managing the backlog, running showcases and incorporating user feedback and documenting system capabilities, business processes and support handover documentation. Have experience of systems integration and migration delivery. Have experience of APIs and the build approach in the context of micro systems and external clients. Be pro active in exploring options and consensus, and to have their own opinions about how to build great software and be prepared to defend them. Successfully applied Agile/XP/Scrum practices. Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools. Diversity, Equity, Inclusion & Belonging at UMG UK The best way to flourish in our ever changing industry is to create a team that truly reflects the incredible diversity of our artist roster and society. We're committed to creating an inclusive culture where everyone can belong, thoughtfully express themselves and bring something unique to our creative journey and our shared passion for music. Our diversity sets the stage for the creativity, collaboration and innovation that make our artists successful. Here, we want everyone to be seen, supported, valued, respected, and ensure contributions are appreciated and actioned where appropriate. Next Steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. We canonly accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
18/07/2026
Full time
Universal Music Group UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future ready workplaces. We help organisations adapt, grow, and thrive in an ever evolving world by building, shaping, and optimising diverse talent strategies. We partner with UMG UK to support their contingent hiring processes. Acting as an extension of their Talent Acquisition Team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of UMG, we are looking for a Technical Business Analyst for a 6 month contract based in London. How we LEAD The Business Analyst will be responsible for gathering the requirements from key business users, documenting the requirements and ensuring that the software developed meets the requirements, working with stakeholders to plan, analyse and highlight risks and issues, defining accurate, meaningful and measurable business cases and define acceptance criteria. The Business Analyst will mentor and help other team members improve their technical skills and business understanding. How you'll CREATE Define the requirements (user stories) to build new functionality using, amongst others, BDD/Gherkin Style acceptance criteria. Perform detailed technical analysis & scoping of activities required to develop a new application capability. Take ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops. Create application documentation for end-users and technical staff as needed including wireframes when needed. Work with other BAs and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required. Work with the QA and the project team to validate the acceptance criteria and modify and split requirements as appropriate and participate in estimation and iteration planning sessions. Assist with user acceptance testing as necessary and appropriate and making appropriate commitments through story selection, task definition. Bring your VIBE Experience in software delivery and life cycle, breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user stories in collaboration with the customer, managing the backlog, running showcases and incorporating user feedback and documenting system capabilities, business processes and support handover documentation. Have experience of systems integration and migration delivery. Have experience of APIs and the build approach in the context of micro systems and external clients. Be pro active in exploring options and consensus, and to have their own opinions about how to build great software and be prepared to defend them. Successfully applied Agile/XP/Scrum practices. Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools. Diversity, Equity, Inclusion & Belonging at UMG UK The best way to flourish in our ever changing industry is to create a team that truly reflects the incredible diversity of our artist roster and society. We're committed to creating an inclusive culture where everyone can belong, thoughtfully express themselves and bring something unique to our creative journey and our shared passion for music. Our diversity sets the stage for the creativity, collaboration and innovation that make our artists successful. Here, we want everyone to be seen, supported, valued, respected, and ensure contributions are appreciated and actioned where appropriate. Next Steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. We canonly accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
About Ofcom As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone. About the team you will be a part of The Digital Transformation Programme Delivery function is part of Digital, Data and AI team within Corporate Group. The Programme Delivery Team is made up of Programme Leads, Project Managers and Business Analysts, supported by Architects. All these functions work together to support every area of Ofcom in delivering change, be it a new tool, process improvement or evolving our offerings both internally and externally. Our Programme Leads work with key stakeholders around the Business to identify new projects as part of each team's strategy, to give us a head start ensuring that these are funded, appropriately resourced and follow ICT and Ofcom Policies. Project Managers deliver projects by working collaboratively across the business, keeping the projects running smoothly (or as smooth as possible!), and working with the PMO to follow the Delivery Framework. Business Analysts support the project process, understand the business needs and the business processes and work with the technical team to find solutions. Purpose and scope of the role Ofcom is seeking a Project Manager to support the procurement of refreshed IT Support Services. This role will provide technical, and operational expertise to complement Ofcom's internal leadership of the programme. The Project Manager will work with a consultancy to conduct a detailed review of the current IT support arrangements, develop and assess future service model options, and lead the design and delivery of an evidence-based procurement exercise (working closely with internal procurement experts). The successful Project Manager will coordinate the end to end programme of work, manage dependencies, risks and governance, assure deliverables, and ensure a robust, compliant procurement process aligned to UK public sector requirements. Responsibilities Strategic Review & Options Development Manage and coordinate a comprehensive review of Ofcom's current IT support strategy, operating model, and service outcomes. Support the development of future service delivery options, including in house, outsourced, managed service, or hybrid arrangements. Facilitate workshops, stakeholder engagement, and requirements gathering activities. Produce clear, evidence based recommendations and decision papers. Procurement Design & Delivery Lead the planning, governance, and day to day management of the IT Support Services procurement project. Work with the Commercial lead to ensure all procurement activities comply with UK public sector requirements, including the Procurement Act 2023. Work with and lead out Consultancy Firm that will work on the day to day review and scoping of the project. Oversee the development of key procurement artefacts. Service Specifications Evaluation methodologies. Invitation to Tender (ITT) documentation. Commercial and contractual schedules. Ensure governance documentation (approvals, audit trail, decision logs) is complete, accurate, and compliant. Project Management & Delivery Assurance Develop and maintain detailed project plans, RAID logs, and reporting packs. Develop and manage the communications plan with key stakeholders. Identify and mitigate risks, managing interdependencies with other technology and commercial initiatives. Provide regular reporting and clear communication to senior stakeholders. Ensure timely delivery of milestones and high quality outputs from the consultancy team. Qualifications Executing Plans Strong capability in planning, delivering and closing projects within agreed scope, time and budget. Proficiency in project management methodologies (e.g., Agile, Waterfall, PRINCE2, MSP). Ability to manage multiple workstreams and competing priorities in a fast paced environment. Experienced in Governance, Compliance & Commercial Awareness Understanding of project governance frameworks and the ability to apply effective controls. Experience of procurement within the public sector. Knowledge of public sector procurement rules, including experience working under Public Contracts Regulations (PCR 2015) and Procurement Act 2023 is beneficial. Experience managing budgets, financial forecasts. Channelling Influence Excellent communication, negotiation and influencing skills. Ability to build strong relationships with stakeholders at all levels, including senior leaders and external suppliers. Skilled at presenting project updates, risks and recommendations clearly and confidently. Embracing Change Experience developing and maintaining risk and issue logs, with proactive mitigation and escalation. Ability to assess the impact of change requests and guide stakeholders through change processes.Strong analytical skills with the ability to evaluate data, identify trends and inform decision making. Forming Relationships Ability to lead, motivate and coordinate cross functional teams. Experience resolving conflict, facilitating workshops and supporting teams to deliver high quality outcomes. Strong sense of accountability with a collaborative, solution focused approach. Technical & Digital Skills Proficiency with project management tools (e.g., MS Project, Planner, Azure DevOps, Jira, Trello). Confident using Microsoft 365 applications for reporting, documentation and stakeholder communication. Ability to interpret data and prepare clear dashboards, reports and presentations. Professional Experience Proven track record of delivering complex projects from initiation to closure. Experience working in regulated environments or the public sector is advantageous. Demonstrated ability to navigate organisational processes, governance boards and approval pathways. Desired Attributes Strong analytical and problem solving abilities. Ability to work proactively and independently within a client led governance structure. Collaborative, outcomes focused approach with high attention to detail. Confidence facilitating workshops and leading multi disciplinary teams. Experience in IT Services such as operational, service management, technical architecture, business solutions architecture. Inclusivity Statement Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible - no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break - for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application. Where positions are listed as full time, we remain open to reduced hours, part time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well being on our careers page. Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at or call . As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.
18/07/2026
Full time
About Ofcom As the UK's communications regulator, we're delivering vital work that helps keep the UK connected and shapes the future of how we'll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone. About the team you will be a part of The Digital Transformation Programme Delivery function is part of Digital, Data and AI team within Corporate Group. The Programme Delivery Team is made up of Programme Leads, Project Managers and Business Analysts, supported by Architects. All these functions work together to support every area of Ofcom in delivering change, be it a new tool, process improvement or evolving our offerings both internally and externally. Our Programme Leads work with key stakeholders around the Business to identify new projects as part of each team's strategy, to give us a head start ensuring that these are funded, appropriately resourced and follow ICT and Ofcom Policies. Project Managers deliver projects by working collaboratively across the business, keeping the projects running smoothly (or as smooth as possible!), and working with the PMO to follow the Delivery Framework. Business Analysts support the project process, understand the business needs and the business processes and work with the technical team to find solutions. Purpose and scope of the role Ofcom is seeking a Project Manager to support the procurement of refreshed IT Support Services. This role will provide technical, and operational expertise to complement Ofcom's internal leadership of the programme. The Project Manager will work with a consultancy to conduct a detailed review of the current IT support arrangements, develop and assess future service model options, and lead the design and delivery of an evidence-based procurement exercise (working closely with internal procurement experts). The successful Project Manager will coordinate the end to end programme of work, manage dependencies, risks and governance, assure deliverables, and ensure a robust, compliant procurement process aligned to UK public sector requirements. Responsibilities Strategic Review & Options Development Manage and coordinate a comprehensive review of Ofcom's current IT support strategy, operating model, and service outcomes. Support the development of future service delivery options, including in house, outsourced, managed service, or hybrid arrangements. Facilitate workshops, stakeholder engagement, and requirements gathering activities. Produce clear, evidence based recommendations and decision papers. Procurement Design & Delivery Lead the planning, governance, and day to day management of the IT Support Services procurement project. Work with the Commercial lead to ensure all procurement activities comply with UK public sector requirements, including the Procurement Act 2023. Work with and lead out Consultancy Firm that will work on the day to day review and scoping of the project. Oversee the development of key procurement artefacts. Service Specifications Evaluation methodologies. Invitation to Tender (ITT) documentation. Commercial and contractual schedules. Ensure governance documentation (approvals, audit trail, decision logs) is complete, accurate, and compliant. Project Management & Delivery Assurance Develop and maintain detailed project plans, RAID logs, and reporting packs. Develop and manage the communications plan with key stakeholders. Identify and mitigate risks, managing interdependencies with other technology and commercial initiatives. Provide regular reporting and clear communication to senior stakeholders. Ensure timely delivery of milestones and high quality outputs from the consultancy team. Qualifications Executing Plans Strong capability in planning, delivering and closing projects within agreed scope, time and budget. Proficiency in project management methodologies (e.g., Agile, Waterfall, PRINCE2, MSP). Ability to manage multiple workstreams and competing priorities in a fast paced environment. Experienced in Governance, Compliance & Commercial Awareness Understanding of project governance frameworks and the ability to apply effective controls. Experience of procurement within the public sector. Knowledge of public sector procurement rules, including experience working under Public Contracts Regulations (PCR 2015) and Procurement Act 2023 is beneficial. Experience managing budgets, financial forecasts. Channelling Influence Excellent communication, negotiation and influencing skills. Ability to build strong relationships with stakeholders at all levels, including senior leaders and external suppliers. Skilled at presenting project updates, risks and recommendations clearly and confidently. Embracing Change Experience developing and maintaining risk and issue logs, with proactive mitigation and escalation. Ability to assess the impact of change requests and guide stakeholders through change processes.Strong analytical skills with the ability to evaluate data, identify trends and inform decision making. Forming Relationships Ability to lead, motivate and coordinate cross functional teams. Experience resolving conflict, facilitating workshops and supporting teams to deliver high quality outcomes. Strong sense of accountability with a collaborative, solution focused approach. Technical & Digital Skills Proficiency with project management tools (e.g., MS Project, Planner, Azure DevOps, Jira, Trello). Confident using Microsoft 365 applications for reporting, documentation and stakeholder communication. Ability to interpret data and prepare clear dashboards, reports and presentations. Professional Experience Proven track record of delivering complex projects from initiation to closure. Experience working in regulated environments or the public sector is advantageous. Demonstrated ability to navigate organisational processes, governance boards and approval pathways. Desired Attributes Strong analytical and problem solving abilities. Ability to work proactively and independently within a client led governance structure. Collaborative, outcomes focused approach with high attention to detail. Confidence facilitating workshops and leading multi disciplinary teams. Experience in IT Services such as operational, service management, technical architecture, business solutions architecture. Inclusivity Statement Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible - no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break - for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application. Where positions are listed as full time, we remain open to reduced hours, part time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well being on our careers page. Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at or call . As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.
The Role To make an informal enquiry, please contact Jan Litton at Appointments are normally made within 4-8 weeks of the closing date. This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. The post holder will report to the IT Service Desk Team Leader and will be part of the IT Service Desk Team. What you'll do The IT Service Desk provides front line staffing during service hours and acts as the first point of contact for all users of ITServices - at the service desk, by phone, email, and online chat. It facilitates access to ITServices, e.g. IT accounts, Aber cards, computing network, printing, email services, web services. It provides an enquiry service and technical support for the University's IT services in person, by phone, email, and online chat. It troubleshoots any problems users experience with accessing or using ITServices and resolves them or refers them as appropriate. It acts as point of contact / supplier liaison for all the University's central printers (MFDs) and maintains the central printers in student spaces. It provides an equipment loan service in support of the academic aims of the University. It manages the allocation, return, reimaging and reallocation of centrally provided and departmental staff laptops. It arranges warranty repairs of AU owned computers and peripherals. It carries out minor repairs and upgrades of AU owned computers and peripherals. It identifies devices which do not meet the University's device management policy and notifies departments. It provides a binding service to AU Staff and Students. It provides a sales service for IT peripherals / consumables to AU Staff and Students. It provides advice and support in the use of ITServices and other AU services both in person and via ITS webpages and FAQs. It represents our users within ITS, e.g. presenting user feedback at meetings or user testing new services. The post will be based in the Hugh Owen Library. Training will be provided. Main Duties & Responsibilities Acting as referral point for other members of the team, making decisions on how to respond In depth investigation of referred problems and resolving or referring on as appropriate. Diagnosing and resolving computing queries. Carrying out repairs and upgrades of AU owned computers and peripherals Arranging warranty repairs of AU owned computers and peripherals Liaising with staff in other teams or departments to resolve issues. Contributing to the Team knowledge base, researching and documenting step by step guides for troubleshooting Providing training for other members of the team Supervising the work of new staff and student placements Monitoring service mailbox and call management system to ensure SLAs are met. Deputising for IT Service Desk Leaders, supervising staff, and the service, allocating duties and making decisions. Testing new or changed services and producing user documentation. Staffing the enquiry desk, telephone help line, mail enquiry / online chat service Setting up computing accounts for users including activation of email accounts, production of Aber Cards, password changing, creation, renewal, and management of shared mailboxes Supporting the Instant Chat service used across the University. Participating in ITS projects as required. Writing webpages advertising our services Writing FAQs giving advice and support in using our services Carrying out Emergency procedures when needed e.g., Acting as a Fire Marshall Regular and timely collection of required statistics All administrative duties associated with the IT Service Desk Carrying out risk assessments To undertake health and safety duties and responsibilities appropriate to the post. To be committed to the University's Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. To be committed to your own development and that of your staff through the effective use of the University's Effective Contribution Scheme. Any other reasonable duties requested commensurate with the grade of this role. Providing a wide range of computer support enabling students, staff, and visitors to access and use AU networked computers, their laptops, computers and mobile devices on our network and University IT systems. Managing equipment for the loan service Maintaining and monitoring the cross-campus central print service The position is physically demanding therefore it is essential that the successful applicant has an appropriate level of health and fitness. Appointment to this position may be subject to a satisfactory fitness assessment. Who you are - Qualifications, Experience, Knowledge and Skills required Essential Educated to degree level or equivalent qualification in a relevant discipline or comparable relevant experience. Experience of and confidence with different makes and types of hardware Experience of and confidence in navigating and configuring different operating systems Experience of investigating, researching, and troubleshooting complex computing issues with different operating systems and software packages. Ability to learn new skills quickly and understand and explain complex information to a varied audience. Customer services experience, ideally in a support environment Ability to communicate effectively on the phone, in person, via email or online chat Oral (spoken) and Written Welsh Level A1 or evidence to demonstrate an on-going commitment to learn Welsh to this level. Desirable Full, valid UK driving licence. Oral (spoken) and Written Welsh Level B1 Microsoft or CompTIA certification. Knowledge of Aberystwyth University, its campuses, network and study environment Experience with a managed, centralised IT environment (Azure Intune/Windows domain) Ability to work independently and with minimum supervision. Ability to work under pressure and to respond to problems quickly and calmly. More information on Welsh Language Levels can be found at: We welcome applicants from all backgrounds and communities and, those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates. We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Benefits Flexible working policy Hybrid Working 36.5-hour week for full-time roles Generous leave entitlements - 27 days annual leave plus bank holidays and university closed days Commitment to Professional Development Enhanced contribution to our workplace pension schemes Staff recognition and reward schemes Opportunity to learn the Welsh language for free Staff relocation bursary Maternity, Paternity, Parental and Adoption Leave Staff discount for gym facilities, hospitality, and retail on campus. Employment Visa Under the UK Government's points-based system scheme, this role does not meet the criteria to be sponsored by Aberystwyth University (AU) for a Skilled Worker Route (SWR) application. For more information, please visit:
18/07/2026
Full time
The Role To make an informal enquiry, please contact Jan Litton at Appointments are normally made within 4-8 weeks of the closing date. This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. The post holder will report to the IT Service Desk Team Leader and will be part of the IT Service Desk Team. What you'll do The IT Service Desk provides front line staffing during service hours and acts as the first point of contact for all users of ITServices - at the service desk, by phone, email, and online chat. It facilitates access to ITServices, e.g. IT accounts, Aber cards, computing network, printing, email services, web services. It provides an enquiry service and technical support for the University's IT services in person, by phone, email, and online chat. It troubleshoots any problems users experience with accessing or using ITServices and resolves them or refers them as appropriate. It acts as point of contact / supplier liaison for all the University's central printers (MFDs) and maintains the central printers in student spaces. It provides an equipment loan service in support of the academic aims of the University. It manages the allocation, return, reimaging and reallocation of centrally provided and departmental staff laptops. It arranges warranty repairs of AU owned computers and peripherals. It carries out minor repairs and upgrades of AU owned computers and peripherals. It identifies devices which do not meet the University's device management policy and notifies departments. It provides a binding service to AU Staff and Students. It provides a sales service for IT peripherals / consumables to AU Staff and Students. It provides advice and support in the use of ITServices and other AU services both in person and via ITS webpages and FAQs. It represents our users within ITS, e.g. presenting user feedback at meetings or user testing new services. The post will be based in the Hugh Owen Library. Training will be provided. Main Duties & Responsibilities Acting as referral point for other members of the team, making decisions on how to respond In depth investigation of referred problems and resolving or referring on as appropriate. Diagnosing and resolving computing queries. Carrying out repairs and upgrades of AU owned computers and peripherals Arranging warranty repairs of AU owned computers and peripherals Liaising with staff in other teams or departments to resolve issues. Contributing to the Team knowledge base, researching and documenting step by step guides for troubleshooting Providing training for other members of the team Supervising the work of new staff and student placements Monitoring service mailbox and call management system to ensure SLAs are met. Deputising for IT Service Desk Leaders, supervising staff, and the service, allocating duties and making decisions. Testing new or changed services and producing user documentation. Staffing the enquiry desk, telephone help line, mail enquiry / online chat service Setting up computing accounts for users including activation of email accounts, production of Aber Cards, password changing, creation, renewal, and management of shared mailboxes Supporting the Instant Chat service used across the University. Participating in ITS projects as required. Writing webpages advertising our services Writing FAQs giving advice and support in using our services Carrying out Emergency procedures when needed e.g., Acting as a Fire Marshall Regular and timely collection of required statistics All administrative duties associated with the IT Service Desk Carrying out risk assessments To undertake health and safety duties and responsibilities appropriate to the post. To be committed to the University's Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. To be committed to your own development and that of your staff through the effective use of the University's Effective Contribution Scheme. Any other reasonable duties requested commensurate with the grade of this role. Providing a wide range of computer support enabling students, staff, and visitors to access and use AU networked computers, their laptops, computers and mobile devices on our network and University IT systems. Managing equipment for the loan service Maintaining and monitoring the cross-campus central print service The position is physically demanding therefore it is essential that the successful applicant has an appropriate level of health and fitness. Appointment to this position may be subject to a satisfactory fitness assessment. Who you are - Qualifications, Experience, Knowledge and Skills required Essential Educated to degree level or equivalent qualification in a relevant discipline or comparable relevant experience. Experience of and confidence with different makes and types of hardware Experience of and confidence in navigating and configuring different operating systems Experience of investigating, researching, and troubleshooting complex computing issues with different operating systems and software packages. Ability to learn new skills quickly and understand and explain complex information to a varied audience. Customer services experience, ideally in a support environment Ability to communicate effectively on the phone, in person, via email or online chat Oral (spoken) and Written Welsh Level A1 or evidence to demonstrate an on-going commitment to learn Welsh to this level. Desirable Full, valid UK driving licence. Oral (spoken) and Written Welsh Level B1 Microsoft or CompTIA certification. Knowledge of Aberystwyth University, its campuses, network and study environment Experience with a managed, centralised IT environment (Azure Intune/Windows domain) Ability to work independently and with minimum supervision. Ability to work under pressure and to respond to problems quickly and calmly. More information on Welsh Language Levels can be found at: We welcome applicants from all backgrounds and communities and, those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates. We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Benefits Flexible working policy Hybrid Working 36.5-hour week for full-time roles Generous leave entitlements - 27 days annual leave plus bank holidays and university closed days Commitment to Professional Development Enhanced contribution to our workplace pension schemes Staff recognition and reward schemes Opportunity to learn the Welsh language for free Staff relocation bursary Maternity, Paternity, Parental and Adoption Leave Staff discount for gym facilities, hospitality, and retail on campus. Employment Visa Under the UK Government's points-based system scheme, this role does not meet the criteria to be sponsored by Aberystwyth University (AU) for a Skilled Worker Route (SWR) application. For more information, please visit:
The Beauty Tech Group Trading Limited
Manchester, Lancashire
At The Beauty Tech Group, we're redefining the future of beauty through innovative technology. Home to market leading brands including CurrentBody Skin, ZIIP Beauty, Tria Laser and CurrentBody Skin: The Clinic, we're on a mission to bring professional grade beauty technology into homes around the world. As we continue to grow globally, we're looking for an IT Support Analyst to join our Technology team and play a key role in supporting our people, systems and day to day IT operations. About the role This is a hands on role where you'll be the first point of contact for IT support across the business, helping to ensure our technology platforms, devices and services run smoothly for colleagues across our global workforce. Working closely with the IT Manager and wider technology teams, you'll troubleshoot technical issues, support onboarding and offboarding processes, manage user accounts and help drive a seamless technology experience across the organisation. If you're someone who enjoys problem solving, delivering great customer service and working across a variety of technologies, we'd love to hear from you. What you'll be doing User support & service delivery Act as the primary point of contact for internal IT support requests, managing tickets through to resolution. Provide hardware, software and operating system support across both Windows and Mac environments. Deliver a high standard of customer service, ensuring users receive timely and effective support. Support colleagues both remotely and on site across the business. User & identity management Manage joiner, mover and leaver processes, including account creation, permissions and licence management. Administer user accounts across Microsoft 365 (Entra ID) and Google Workspace. Assist with device provisioning and deployment for new starters and existing employees. Maintain accurate records of IT assets, hardware and software licences. Infrastructure & operations Troubleshoot connectivity issues, including Wi Fi, VPN, DNS and general networking queries. Support device compliance and security best practices, including MFA and device encryption. Escalate more complex issues to the appropriate technology teams where required. Contribute to internal documentation, knowledge articles and IT processes. What we're looking for Essential Previous experience within an IT Support, Service Desk or Helpdesk role. Experience supporting Windows and Mac operating systems in a business environment. Familiarity with Microsoft 365, Entra ID or Google Workspace administration. Understanding of networking fundamentals, including IP addressing, Wi Fi, VPNs and DNS. Strong troubleshooting and problem solving skills. Excellent communication skills with the ability to support both technical and non technical users. A proactive, organised and customer focused approach. Desirable Exposure to Mobile Device Management (MDM) platforms such as Microsoft Intune. Experience supporting Android and iOS devices. Knowledge of modern endpoint management and device deployment processes. Why join the Beauty Tech Group? At The Beauty Tech Group, you'll be part of a fast growing, ambitious business that's transforming the beauty industry through technology and innovation. We offer an environment where you can take ownership, develop your expertise and build a rewarding career alongside talented teams across multiple brands and markets. What's in it for you? 25 days holiday, increasing with service, plus Holiday Buy Scheme Hybrid working with work from home Wednesdays Auto enrolment pension scheme On site café, gym and free parking Staff discounts across our brands Cycle to Work, EV and Tech schemes Employee Assistance Programme Enhanced family friendly policies Supported studies and professional development opportunities Regular social events and team activities Recruitment process Application Review Initial Call with Talent Acquisition Video Interview with the Hiring Manager Final On Site Interview (including a short task) Feedback & Outcome Diversity & Inclusion At The Beauty Tech Group, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from all backgrounds and experiences.
18/07/2026
Full time
At The Beauty Tech Group, we're redefining the future of beauty through innovative technology. Home to market leading brands including CurrentBody Skin, ZIIP Beauty, Tria Laser and CurrentBody Skin: The Clinic, we're on a mission to bring professional grade beauty technology into homes around the world. As we continue to grow globally, we're looking for an IT Support Analyst to join our Technology team and play a key role in supporting our people, systems and day to day IT operations. About the role This is a hands on role where you'll be the first point of contact for IT support across the business, helping to ensure our technology platforms, devices and services run smoothly for colleagues across our global workforce. Working closely with the IT Manager and wider technology teams, you'll troubleshoot technical issues, support onboarding and offboarding processes, manage user accounts and help drive a seamless technology experience across the organisation. If you're someone who enjoys problem solving, delivering great customer service and working across a variety of technologies, we'd love to hear from you. What you'll be doing User support & service delivery Act as the primary point of contact for internal IT support requests, managing tickets through to resolution. Provide hardware, software and operating system support across both Windows and Mac environments. Deliver a high standard of customer service, ensuring users receive timely and effective support. Support colleagues both remotely and on site across the business. User & identity management Manage joiner, mover and leaver processes, including account creation, permissions and licence management. Administer user accounts across Microsoft 365 (Entra ID) and Google Workspace. Assist with device provisioning and deployment for new starters and existing employees. Maintain accurate records of IT assets, hardware and software licences. Infrastructure & operations Troubleshoot connectivity issues, including Wi Fi, VPN, DNS and general networking queries. Support device compliance and security best practices, including MFA and device encryption. Escalate more complex issues to the appropriate technology teams where required. Contribute to internal documentation, knowledge articles and IT processes. What we're looking for Essential Previous experience within an IT Support, Service Desk or Helpdesk role. Experience supporting Windows and Mac operating systems in a business environment. Familiarity with Microsoft 365, Entra ID or Google Workspace administration. Understanding of networking fundamentals, including IP addressing, Wi Fi, VPNs and DNS. Strong troubleshooting and problem solving skills. Excellent communication skills with the ability to support both technical and non technical users. A proactive, organised and customer focused approach. Desirable Exposure to Mobile Device Management (MDM) platforms such as Microsoft Intune. Experience supporting Android and iOS devices. Knowledge of modern endpoint management and device deployment processes. Why join the Beauty Tech Group? At The Beauty Tech Group, you'll be part of a fast growing, ambitious business that's transforming the beauty industry through technology and innovation. We offer an environment where you can take ownership, develop your expertise and build a rewarding career alongside talented teams across multiple brands and markets. What's in it for you? 25 days holiday, increasing with service, plus Holiday Buy Scheme Hybrid working with work from home Wednesdays Auto enrolment pension scheme On site café, gym and free parking Staff discounts across our brands Cycle to Work, EV and Tech schemes Employee Assistance Programme Enhanced family friendly policies Supported studies and professional development opportunities Regular social events and team activities Recruitment process Application Review Initial Call with Talent Acquisition Video Interview with the Hiring Manager Final On Site Interview (including a short task) Feedback & Outcome Diversity & Inclusion At The Beauty Tech Group, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We welcome applications from all backgrounds and experiences.
About the role Please note we have 3 x 1 year fixed-term vacancies for this role. As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with programme teams or agile product teams to support the user community in defining their needs and to design and develop suitable solutions and more effective 'to-be' operating models, services or process models. You will work with a broad range of stakeholders including senior stakeholders, service owners, users and delivery teams to support the business case, project scope definition and full project delivery lifecycle. Your responsibilities will include the following: Providing information about targeted business services and change initiatives for use in the construction of business cases. Explore how services or processes work currently through interviews and research, looking at current business goals, performance, operations design, organisation structure and use of technologies. Elicit, document, and manage business requirements. Document detailed to-be process models and scenarios (user stories, user cases) in line with agreed project deliverables. Design new operating models and ways of working. Maintain an operations work plan. Support the development of best practice ideas and promote our business analysis services. Attend events related to business analysis to increase your knowledge and proactively maintain networks with other professionals in the area. You can be expected to work with a range of business areas delivering change across the university. Please note this role is not eligible for sponsorship. About you You have previously worked on projects delivering change, and understand the business analysis lifecycle. With your excellent communication and interpersonal skills, you've facilitated workshops and conducted stakeholder interviews to extract relevant information and are able to prioritise and manage your time effectively. You can clearly define and articulate business process and operating model concepts to end users and colleagues across the business and have process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking. You have experience of applying various techniques and delivering analysis outputs including: Requirements elicitation and documentation Business process mapping & User Stories Data and system analysis and documentation What we offer In return, you'll have the opportunity to make a significant impact within Student Lifecycle portfolio, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Flexible working options Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.
18/07/2026
Full time
About the role Please note we have 3 x 1 year fixed-term vacancies for this role. As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with programme teams or agile product teams to support the user community in defining their needs and to design and develop suitable solutions and more effective 'to-be' operating models, services or process models. You will work with a broad range of stakeholders including senior stakeholders, service owners, users and delivery teams to support the business case, project scope definition and full project delivery lifecycle. Your responsibilities will include the following: Providing information about targeted business services and change initiatives for use in the construction of business cases. Explore how services or processes work currently through interviews and research, looking at current business goals, performance, operations design, organisation structure and use of technologies. Elicit, document, and manage business requirements. Document detailed to-be process models and scenarios (user stories, user cases) in line with agreed project deliverables. Design new operating models and ways of working. Maintain an operations work plan. Support the development of best practice ideas and promote our business analysis services. Attend events related to business analysis to increase your knowledge and proactively maintain networks with other professionals in the area. You can be expected to work with a range of business areas delivering change across the university. Please note this role is not eligible for sponsorship. About you You have previously worked on projects delivering change, and understand the business analysis lifecycle. With your excellent communication and interpersonal skills, you've facilitated workshops and conducted stakeholder interviews to extract relevant information and are able to prioritise and manage your time effectively. You can clearly define and articulate business process and operating model concepts to end users and colleagues across the business and have process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking. You have experience of applying various techniques and delivering analysis outputs including: Requirements elicitation and documentation Business process mapping & User Stories Data and system analysis and documentation What we offer In return, you'll have the opportunity to make a significant impact within Student Lifecycle portfolio, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Flexible working options Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.