1732 jobs found

Senior IAM Infrastructure Engineer (Contract) Location: Newport, Wales (3-4 days per week on-site) Day Rate: £500 - £550 per day Duration: 12 Months Security Clearance: Active SC Clearance Required (Strictly no dual nationals due to security constraints) The Opportunity Are you a seasoned Infrastructure Engineer with a deep specialization in Identity & Access Management (IAM) and enterprise Microsoft environments? We are looking for a Senior IAM Infrastructure Engineer to play a pivotal role in delivering, optimizing, and supporting mission-critical infrastructure. This role perfectly balances high-level technical delivery, pre-sales solution scoping, and hands-on second-line support. If you thrive in highly secure, fast-paced, and technology-rich environments, this contract offers an incredible opportunity to make a tangible impact. Key Responsibilities As a Senior Engineer, you will span the full lifecycle of project delivery and support: Pre-Sales & Scoping: Partner with stakeholders to scope technical solutions, estimate effort/costs, and shape technically accurate proposals. Infrastructure & IAM Management: Administer, optimize, and enhance enterprise environments, focusing heavily on user account administration, network access integrity, data management, and SAN optimization. Integration & Testing: Evaluate and integrate new hardware and software across server, network, storage, and desktop environments. Escalation Support: Provide expert second-line support, ensuring incidents and service requests are resolved swiftly within tight SLA frameworks. Leadership & Docs: High-quality documentation for operational handovers, while occasionally leading small technical teams to drive project tasks to completion. Technical Skills & Experience To hit the ground running, you will need a robust background in enterprise-scale Microsoft and infrastructure technologies: Core Essentials: Active Directory & IAM: Enterprise/multi-forest Active Directory management, Domain Controller installations/migrations, Group Policy (GPO), and a strong understanding of FIM / MIM (Forefront/Microsoft Identity Management). Messaging: Extensive experience with Exchange 2010/2016, Exchange CUs, and Mail AV/SPAM (Trend IMSVA). Security & Scripting: Solid understanding of SSO / PKI and proficiency with PowerShell for scripting and reporting. Virtualization & Storage: Strong experience with VMware environments and NetApp storage systems. Operating Systems: Deep knowledge of Windows Server (spanning 2012 through to 2025). Core Networking: Robust understanding of DNS. Highly Desirable: Enterprise Vault, File/Print Clusters, and Thin Client environments. Relevant technical certifications (e.g., MCSE or equivalent). A proven track record of working successfully against strict SLA targets. Why This Contract? High-Impact Work: Own and secure mission-critical infrastructure where your expertise directly affects the client's security posture. Diverse Challenges: A brilliant mix of pre-sales architecture, hands-on implementation, and high-level support. Leadership Growth: An excellent opportunity to stretch your leadership muscles by guiding small technical project teams. To Apply: If you hold an active SC Clearance and possess the deep Microsoft and IAM expertise required, please apply with your latest CV and details of your availability.

Senior IAM Infrastructure Engineer Newport/hybrid (3 days per week on site) £550 per day (Inside IR35) 6-Month Contract (scope for extension) Active SC Clearance Required We're seeking a Senior IAM Infrastructure Engineer with NetApp Expertise Required to join a major secure technology programme, supporting a complex enterprise environment where identity, messaging and storage services are critical to business operations. This is a hands on engineering role requiring deep expertise across Identity & Access Management, Active Directory, Microsoft Exchange and NetApp technologies. You'll be responsible for maintaining, enhancing and modernising key infrastructure platforms while delivering secure, resilient and scalable solutions within a highly regulated environment. What You'll Be Doing Designing, implementing and supporting enterprise IAM and infrastructure services Managing complex Active Directory environments, including multi-forest estates Supporting and optimising Microsoft Exchange platforms and messaging services Administering and enhancing NetApp storage environments Working with MIM/FIM, PKI and Single Sign-On technologies Automating administration, reporting and operational processes using PowerShell Supporting infrastructure upgrades, migrations and technical transformation initiatives Providing technical leadership, troubleshooting expertise and mentoring support Essential Skills & Experience Enterprise-scale Microsoft Active Directory Microsoft Exchange 2010/2016 (or later) Strong NetApp administration and support experience Microsoft Identity Manager (MIM) / Forefront Identity Manager (FIM) PowerShell scripting and automation Group Policy (GPO) management PKI and Single Sign-On technologies Windows Server 2012 / 2016 / 2019 / 2022 VMware virtualised environments DNS, Domain Controllers and Active Directory migrations Infrastructure monitoring, troubleshooting and operational support Highly Desirable Experience within secure or highly regulated environments Enterprise Vault Trend IMSVA or equivalent mail security platforms Technical certifications (MCSE or equivalent) Experience leading small technical teams If you are interested in this role, please feel free to submit your CV!

JN Group is seeking a highly skilled Technical Support Engineer to deliver high-quality IT support across Windows, Linux and Apple OS infrastructures, ensuring system stability and security. You will troubleshoot varied issues, manage incidents in Fresh Service, and help improve IT processes and security posture. Responsibilities include 1st-3rd line support, server installation/maintenance for Windows environments (Exchange/SQL/IIS), and contributing to business continuity through patching and

Date Posted: 2026-06-04 • Country: United Kingdom • Location: Warminster, Wiltshire • Role Type: Onsite About the role Systems Engineer - Command and Staff Trainer (CAST) team - support British Army exercises using ABACUS simulation and Communication & Information Systems (CIS). Responsibilities Configure the ABACUS software for exercise use. Provide MOD customer with ABACUS data for use during military exercises. Configure and/or integrate individual systems to match military training requirements. Conduct appropriate system training to ensure military users are competent to conduct their exercises. Provide coverage to support CAST activities at relevant UK sites. Support day to day IT operations activities at the site. Carry out engineering, operational and administrative duties associated with the CAST site. Support remotely networked CIS exercises at Warminster, Sennelager and other offsite locations. Support CAST activity at all sites, using primarily ABACUS/CIS/VBS3. Liaise with the military customer and build scenarios to fit their requirements. Establish consistent and measurable processes for support & administration activities. Comply with configuration and control procedures. Attend further training when required. Comply with company procedures. Be willing to work at night and do shift work. Champion and foster a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement. Perform any other duties required to complete the CAST service. Essential Qualifications UK SC Security Clearance. Good working knowledge of Windows OS, LAN technology and Windows Server 2012/2016. Experience as a trainer and good presentation & training skills. Knowledge of IT systems and associated support. Experience with VMware. Physically fit (lifting is part of the role). Willingness to travel internationally and nationwide on short notice. Desirable Qualifications Cisco routing, switching & VOIP. Leadership of small teams. Windows Server administration. Fibre/copper LAN installation & PC repair. Knowledge of DII, DIS & HLA. Up to date knowledge of battlefield terminology and doctrine. Ex-HM Forces. A team player, also capable of working unsupervised. Understanding of ISTAR visualization and its applications. Knowledge of VBS3 and associated terrain generation. Provision of terrain databases, models and scripting within a VBS environment. Benefits and Work Culture Competitive salaries. Paid overtime. 25 days holiday + statutory public holidays, with the option to buy or sell up to 5 days (37 hr). Contributory pension scheme (up to 10.5% company contribution). Company bonus scheme (4% discretionary) and 6 salary life assurance with pension. Flexible benefits scheme with salary sacrifice options (Health Cashplan, Dental, Cycle to Work etc.). Enhanced sick pay and family friendly policies (enhanced maternity, paternity & shared parental leave). 37 hour working week (hours may vary by role/site). Remote, hybrid and site based working opportunities depending on role requirements. Up to 5 paid volunteering days per year. Equal Employment Opportunity Statement RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, colour, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Network Administrator Jobs UK 2026: Powerful Hybrid IT Opportunity with Visa Sponsorship - Apply Now We are looking for a driven and detail orientated Network Administrator to join our growing security team in London City. The role involves protection and monitoring of the security posture of all client environments for Nexgen Communication Ltd. Company Overview Nexgen Communication Ltd is a premier provider of IT services committed to providing secure, scalable and dependable technological solutions to our clients in the fintech, cybersecurity, cloud services and data analytics space. Main Responsibilities Install, maintain network infrastructure including routers, switches, firewalls, wireless networks and VPNs. Monitor network performance and availability, ensuring dependability and security of IT systems. Setup and maintain Windows and Linux servers, cloud based services and virtual environments. Install, support and maintain broadband, VoIP, business connectivity solutions and PDQ payment terminals network equipment. Diagnose and troubleshoot network, hardware, software and connectivity issues for internal users and clients. Manage user accounts, permissions and access restrictions with Microsoft 365 and Active Directory. Perform system maintenance, security patching, virus management, data backups and disaster recovery. Maintain technical documentation, network schematics and asset inventories. Collaborate with technical teams to deliver infrastructure enhancements and new technology projects. Follow firm IT security policies, data protection standards and industry best practices. Required Skills & Experience Degree in Computer Science, Information Technology, Network Engineering or similar discipline, or equivalent certification. Experience in network administration, systems administration or IT infrastructure support. Strong understanding of TCP/IP networking, routing, switching, firewalls, VPNs and network security. Knowledge of Windows Server, Microsoft 365 and cloud technologies. Excellent analytical, troubleshooting and problem solution skills. Excellent communication skills and ability to work independently and as part of a team. Employee Benefits Working from home. Pension plan. 28 days paid annual leave inclusive of public holidays. Continued professional education and career development. Opportunity to work with state of the art networking, cloud and cybersecurity technology. Location Hybrid Remote - London E1 1NL. Application Process Candidates wishing to apply should email their CV and covering letter. Job Overview Position: Network Administrator Job Type: Full Time Location: Hybrid Remote, London E1 1NL Remote Working: Hybrid Why Apply for This Role? This opportunity is ideal for IT professionals who want to advance their careers in a leading UK technology company, working with modern networking infrastructure, cloud platforms, cybersecurity technologies, and enterprise IT systems, while benefiting from structured career development and UK visa sponsorship.

About the role The Infrastructure Automation Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of infrastructure automation components which form part of a significant defence programme. These automation components are primarily developed using Python3 (low-level automation), Ansible (deployment), Jenkins (configuration generation and build pipelines) and Bash (Linux) / PowerShell (Windows Server), with a focus on hardware components - their features, services and configurations - and interactions with external REST/SOAP APIs and services. The team's responsibilities include: Apply complex problem solving to "reverse engineer" applications, designs and manual build instructions to create zero-touch automation packages that are parameterised, dynamic and able to repeatedly and reliably deploy against these designs (often legacy or automation-resistive applications). Create production-quality code following best practices and internal policies, using version control (GIT, BitBucket) and peer-reviewing modules. Production and review of all levels of design artefacts. Supporting wider programme system-testing activities. Working with Service Management to resolve issues. Working within the Atlassian Suite for tasking/scheduling (JIRA) and documentation (Confluence). Essential skills, qualifications & experience At least 12 months' hands on experience within the last 3 years of: creating complex Python3 automation classes for production systems; configuration management tools (Ansible, Puppet, Chef); scripting (Bash and PowerShell for in-OS automation); automated deployment of server/network/storage across multiple vendors; building/supporting large infrastructure environments; troubleshooting hardware or software failure; Agile development teams. Plus advanced Python3 and PowerShell features (Workflows, DSC, Bare Metal Deployment). At least one certification within the last five years: CCNP (networking); VMware VCP (virtualisation); RHCA/RHCE (Linux); OCA (software development). Also: strong communication; strong analytical skills; valid SC clearance; MS Office competency. Desirable Atlassian toolset (JIRA, Confluence, Bamboo). Public-sector experience - preferably Defence, ideally Defence Digital (formerly ISS); delivering accredited secure solutions in the UK Public Sector.

Oracle Database and Middleware Manager Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Hybrid Role Type: Full time / Permanent Role ID: SF74272 The role As an Oracle Database and Middleware Manager, you will lead the delivery and performance of critical Oracle database and middleware services that support defence and engineering operations. You will be responsible for ensuring systems are secure, reliable, and optimised, helping teams across the business deliver vital programmes with confidence. Daily, you will shape both technology and people capability. You will guide a team of specialists, support the transition to an in house function, and play a key part in delivering new digital solutions. It is an opportunity to grow your leadership skills while working on systems that directly enable national defence and infrastructure. Responsibilities Lead a team to deliver high performing Oracle database and middleware services Manage system performance, security, and availability across critical platforms Collaborate with technical teams to deliver new applications and system improvements Develop project plans, allocate resources, and ensure timely delivery Drive continuous improvement through automation, optimisation, and best practice The role is full time, 35 hours per week, and requires on site attendance in Bristol 3 days per week. Essential experience Strong experience managing Oracle database and middleware environments in complex systems Proven leadership experience managing technical teams and specialists Expertise in Oracle technologies such as WebLogic, SOA Suite, Identity Management, and modern Oracle database platforms Experience working with Windows and Linux server environments Strong analytical and problem solving skills, with the ability to optimise performance and reliability Qualifications Relevant professional experience in database administration or IT infrastructure management ITILv4 qualification or higher - Desirable Security Clearance The successful candidate must be a UK national who is able to achieve and maintain SC security clearance and also hold additional clearances as required for the role. Positions within our company often require national security clearance and trade control restrictions. Eligibility may be affected by place of birth, nationality, citizenship, or residency. Further details are available at the UK Security Vetting website. What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days of special paid leave Holiday trading - allows employees to buy additional leave or sell up to one working week of annual leave from their entitlement "Be Kind Day" - one working day of paid leave a year to volunteer with a chosen organisation or registered charity Excellent development opportunities and a benefits package including an employee assistance programme supporting physical, mental and financial wellbeing We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject "Reasonable adjustments requirement". We are also happy to discuss flexible working options.

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact This is an exciting opportunity to join Jacobs' Cyber Security team as an Endpoint Security & Exposure Management Engineer. You'll play a key role in reducing cyber risk by driving vulnerability remediation, strengthening endpoint security controls, and improving visibility of security exposure across a global technology estate. Working across infrastructure, cloud, desktop engineering, and security teams, you'll help ensure vulnerabilities are identified, prioritised, and remediated effectively while supporting key security capabilities including application control, privilege management, and endpoint hardening. If you're passionate about vulnerability management, exposure reduction, and delivering measurable security outcomes, this is an opportunity to make a real impact within a global organisation. Day to Day Lead vulnerability and exposure management activities across enterprise environments, ensuring security risks are identified, prioritised, and remediated effectively Work closely with technology teams to drive remediation programmes and reduce organisational cyber risk Support and enhance endpoint security capabilities, including application control, allowlisting, privilege management, and endpoint hardening Use data, reporting, and dashboards to provide visibility of cyber exposure, remediation performance, and security outcomes Assess emerging vulnerabilities and threats, providing risk-based recommendations and guidance to stakeholders Act as a trusted security partner across infrastructure, cloud, application, and operational teams, helping embed secure practices and improve resilience What You'll Bring Experience in cybersecurity, vulnerability management, security engineering, or endpoint security Strong understanding of risk-based vulnerability management and remediation prioritisation Experience working with vulnerability management platforms such as Tenable, Qualys, or Rapid7 Experience with ServiceNow Vulnerability Response or similar remediation workflow platforms Knowledge of endpoint security technologies including application control, privilege management, and endpoint protection A collaborative approach with strong stakeholder engagement and communication skills The ability to translate technical security risks into meaningful business outcomes Experience implementing Zero Trust principles Exposure to Microsoft Defender for Endpoint, Intune, Active Directory, and Entra ID Experience working within cloud environments including Azure, AWS, or Google Cloud Knowledge of frameworks such as NIST, ISO 27001, CIS Controls, Cyber Essentials Plus, and NCSC CAF Industry certifications including CISSP, CISM, Security+, GIAC, Microsoft Security, or ServiceNow certifications What's In It For You Shape how cyber risk is managed across a global organisation Take ownership of a critical vulnerability and exposure management capability Work with leading security technologies across endpoint, cloud, and enterprise environments Influence security strategy and drive measurable improvements to Jacobs' security posture Collaborate with talented cybersecurity, infrastructure, cloud, and engineering professionals around the world Enjoy genuine flexibility with remote and hybrid working options and no mandated office attendance requirements Be part of a team committed to innovation, continuous improvement, and security excellence A global network of expertise and opportunity A culture founded on safety, integrity, inclusion, and belonging Flexible working arrangements that support your well-being and potential Opportunities to make a real-world impact through our global giving and volunteering programs Up to 10% pension 24 days ( days bought) holidays Free medical and income protection insurance and many more! Technical Skills Application control and allowlisting technologies Privilege management solutions Endpoint hardening methodologies Zero Trust security principles Endpoint security architecture Vulnerability & Exposure Management Vulnerability assessment and management Risk prioritization frameworks Patch and remediation management Security risk analysis Platforms & Technologies Microsoft Windows Server and Windows 11 Active Directory and Entra ID Microsoft Defender for Endpoint Cloud platforms (Azure, AWS, or Google Cloud) ServiceNow Vulnerability Response Scripting & Automation API integrations and workflow automation Security reporting and dashboard development Preferred Qualifications Experience implementing Zero Trust security controls. Experience with endpoint detection and response (EDR) platforms. Familiarity with security frameworks including: NIST Cybersecurity Framework, CIS Controls, ISO 27001, NCSC Cyber Assessment Framework Experience with cloud security and hybrid infrastructure environments. Experience leading vulnerability remediation programs across multiple technology domains. Preferred Certifications GIAC Security Certifications Certified Information Security Manager (CISM) Microsoft Security Certifications Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. Ability to translate technical risk into business impact. Strong organizational and prioritization skills. Collaborative approach to driving remediation and risk reduction. Continuous improvement mindset focused on measurable security outcomes. Success Measures Reduction in privileged access risk. Increased endpoint security control coverage. Reduction in critical and high-risk vulnerabilities. Improved vulnerability remediation performance and SLA compliance. Improved visibility of enterprise cyber exposure. Successful implementation of least-privilege principles across the endpoint estate. Measurable reduction in organizational attack surface and cyber risk As a disability confident employer, we welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

Oracle Database and Middleware Manager Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Hybrid Role Type: Full time / Permanent Role ID: SF74272 The role As an Oracle Database and Middleware Manager, you will lead the delivery and performance of critical Oracle database and middleware services that support defence and engineering operations. You will be responsible for ensuring systems are secure, reliable, and optimised, helping teams across the business deliver vital programmes with confidence. Daily, you will shape both technology and people capability. You will guide a team of specialists, support the transition to an in house function, and play a key part in delivering new digital solutions. It is an opportunity to grow your leadership skills while working on systems that directly enable national defence and infrastructure. Responsibilities Lead a team to deliver high performing Oracle database and middleware services Manage system performance, security, and availability across critical platforms Collaborate with technical teams to deliver new applications and system improvements Develop project plans, allocate resources, and ensure timely delivery Drive continuous improvement through automation, optimisation, and best practice The role is full time, 35 hours per week, and requires on site attendance in Bristol 3 days per week. Essential experience Strong experience managing Oracle database and middleware environments in complex systems Proven leadership experience managing technical teams and specialists Expertise in Oracle technologies such as WebLogic, SOA Suite, Identity Management, and modern Oracle database platforms Experience working with Windows and Linux server environments Strong analytical and problem solving skills, with the ability to optimise performance and reliability Qualifications Relevant professional experience in database administration or IT infrastructure management ITILv4 qualification or higher - Desirable Security Clearance The successful candidate must be a UK national who is able to achieve and maintain SC security clearance and also hold additional clearances as required for the role. Positions within our company often require national security clearance and trade control restrictions. Eligibility may be affected by place of birth, nationality, citizenship, or residency. Further details are available at the UK Security Vetting website. What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days of special paid leave Holiday trading - allows employees to buy additional leave or sell up to one working week of annual leave from their entitlement "Be Kind Day" - one working day of paid leave a year to volunteer with a chosen organisation or registered charity Excellent development opportunities and a benefits package including an employee assistance programme supporting physical, mental and financial wellbeing We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject "Reasonable adjustments requirement". We are also happy to discuss flexible working options.

Senior IT Support Engineer (3rd Line Support) Northampton (Hybrid) Monday - Friday, full time permanent Up to £42,000 DOE We are seeking an experienced Senior IT Support Engineer with proven 3rd Line Support expertise to join our client's growing IT team. The successful candidate will be responsible for resolving complex technical issues, maintaining and improving IT infrastructure, supporting business-critical systems, and leading IT projects from initial planning through to successful implementation and handover. This role requires strong troubleshooting skills across desktop, server, network, cloud, and security technologies, alongside in-depth knowledge of firewalls and network security. You will play a key role in delivering infrastructure projects, mentoring junior engineers, and driving continuous improvement across the IT estate. Key Responsibilities: Provide 2nd and 3rd Line technical support for users across multiple sites. Investigate, troubleshoot, and resolve complex hardware, software, server, network, and infrastructure issues. Act as the primary technical escalation point for the Service Desk team. Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configure, maintain, and troubleshoot networking infrastructure including switches, routers, wireless solutions, VPNs, and enterprise firewalls. Take ownership of firewall administration, including security policies, NAT, VPN configuration, rule management, firmware updates, monitoring, and troubleshooting. Ensure network security best practices are maintained through firewall optimisation, vulnerability remediation, and access control management. Lead and deliver IT infrastructure projects from initial scoping and planning through implementation, testing, documentation, user handover, and post-project support. Work with internal stakeholders to gather technical requirements, produce implementation plans, and ensure projects are delivered on time and within scope. Perform system upgrades, patch management, software deployments, and infrastructure improvements. Monitor system performance and proactively identify opportunities to improve availability, reliability, and security. Maintain accurate technical documentation, knowledge base articles, network diagrams, and operational procedures. Support backup, disaster recovery, and business continuity solutions. Liaise with third party vendors and managed service providers where required. Ensure compliance with IT security policies, industry best practices, and regulatory requirements. Mentor and provide technical guidance to junior IT engineers and Service Desk analysts. Required Skills & Experience: Proven experience in a Senior 2nd Line or 3rd Line IT Support role within an enterprise environment. Strong experience supporting Microsoft technologies including Microsoft 365, Windows Server, Active Directory, Azure/Entra ID, Exchange Online, DNS, DHCP, and Group Policy. In-depth knowledge and hands on experience managing enterprise firewalls (such as Sophos, Fortinet, Cisco, Palo Alto, WatchGuard, or SonicWall), including VPNs, NAT, security policies, and threat protection. Strong networking knowledge covering TCP/IP, VLANs, routing, switching, wireless networking, and network troubleshooting. Demonstrable experience delivering IT infrastructure projects from planning and design through implementation, testing, documentation, and completion. Experience working with virtualisation platforms such as VMware or Hyper V. Knowledge of backup, disaster recovery, cybersecurity tools, and security best practices. Excellent troubleshooting, analytical, and problem solving skills. Strong customer service, communication, and stakeholder management abilities. Ability to manage multiple priorities, work independently, and meet deadlines. Proactive, organised, and self motivated with a continuous improvement mindset. Relevant IT qualifications or degree desirable. Microsoft certifications (Microsoft 365, Azure, Windows Server) and networking or firewall certifications (Fortinet NSE, Sophos, Cisco CCNA, etc.) are advantageous.

Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1st and 2nd Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Office by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals - DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrix. Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functions Support the Company's operations as and when needed and any other tasks assigned by Management of the Office. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency - O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals - DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K.

Job Title: Datacenter AV Support Engineer Job Description The Role This is a vital role supporting a UK-based engineering team and the role will provide you the opportunity to be the main IT support engineer with data centre experience. The role involves providing IT support to a team of 100 developers, ranging from deskside to server infrastructure. This is a very hands on role so requires somebody who enjoys all round IT work. You will work within a group of geographically dispersed engineers to support end to end IT infrastructure for both existing and future business requirements. Location: Romsey - onsite. Key Requirements for the role Experience in an IT support role, ideally within R&D environments but not essential. Strong knowledge of supporting and troubleshooting Windows client and server operating systems (Latest & Legacy). Familiarity with network protocols, network systems, DNS, DHCP & Active Directory. Strong understanding of Microsoft products, software lifecycle methodology, and information systems development. Racking, cabling and installation and support of hardware: networking equipment, servers/workstations, desktops, game consoles, phones, etc. Configuration and deployment of custom OS images and additional software, as needed, to servers, PCs and devices mainly using Microsoft deployment products such as WDS and SCCM. Asset tracking & maintaining inventory. Experience in virtual environments preferably with Hyper V and System Center Suite. Provide customer service and specific AV assistance to customers including AV troubleshooting and operational assistance. Provide in depth break/fix AV maintenance. Assist in maintenance and repair of AV equipment through third party vendor relationships. Maintain neat appearance of AV cables and equipment. Key Responsibilities Racking equipment & provisioning hardware as/when required (servers, network hardware). Patch panel cabling. Wireless technologies - familiarity and support. Configuration and deployment of OS images to servers, desktops, and devices using Microsoft deployment products such as WDS & SCCM. Installing peripherals and components (GPUs, disks, NICs, memory). Active Directory object management. GPO creation and management. WSUS setup and management. File server & DFS setup and management. Break fix of servers, desktops, laptops, devices & peripherals. Troubleshooting performance issues on systems (servers and custom built workstations). Tuning systems to get maximum performance. Liaising with OEM partners for support and tracking right through to resolution. Tracking all hardware in central asset database. Tracking maintenance & renewal (M&R) contracts for all hardware assets. Software tracking in asset DB. Microsoft enterprise software - operating systems (current and legacy), Office, System Center Suite and other Microsoft software. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Role: IT Support Engineer Location: Stansted, UK Salary: £40,000 Our client are seeking a dynamic IT Support Engineer to join small but dedicated IT team. This is a varied role covering all levels of support - from day-to-day desktop troubleshooting to server administration and cloud technologies. You'll play a key part in keeping our business-critical systems running across multiple sites, so flexibility, problem-solving skills, and a proactive mindset are essential. This position will involve occasional travel between UK sites and participation in an on-call rota to provide out-of-hours support for key systems. Provide 1st-3rd line support for users across Storm Aviation's UK sites. Manage and maintain Windows desktop and server environments. Support and administer webservers, Azure services, Intune, and develop Power Automate workflows. Troubleshoot and resolve technical issues quickly and effectively. Assist with system migrations, upgrades, and deployment projects. Develop and maintain automated workflows to streamline business processes. Qualifications, Experience and Knowledge Proven experience supporting Windows desktop and Windows Server platforms. Knowledge of Azure Active Directory, Intune, and modern cloud services. Experience with webserver management (IIS or similar). Familiarity with Power Automate (or other workflow automation tools). Strong problem-solving skills and the ability to work independently. Excellent communication skills, with the confidence to support staff at all levels. Willingness to travel occasionally to Storm Aviation's UK sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management)