Civil NRSWA Supervisor with SSSTS Alton, Hampshire and surround GU34 3BF and Holt Road, Wimborne, Dorset BH21 6SE and surround 270 per day CIS Umbrella with a van / 300 per day CIS Umbrella without a van 4 months + worth of work You will be engaged with: - Site safety - Running 2 or 3 2-man gangs, - Ordering plant and machinery and peripherals - Getting job packs to the team - Making sure everything is done safely, to agreed quality and deadlines - Making sure things are programmed - Making sure the Site Manager and Project Manager as aware of change on the project - Making sure the paperwork and IT is done efficiently You will need: - NRWSA Supervisor (S1 to S5 and S7) - Site Supervisor Safety Training Scheme - Previous telecommunications infrastructure knowledge - Knowledge of Topcon GPS or similar - Good IT skills Would suit a Senior Groundworker, Site Supervisor, Site Manager or Civils Supervisor To apply, please speak to Gareth Bone We also have have roles available for professional Groundworkers, Electricians, Fitters, Wirepeople, Supervisors, Machine Drivers, Authorised Persons, Competent Persons, Site Engineers, Site Managers, Site Agents, Project Managers, Commissioning Engineers, Senior Authorised Persons, Operations Managers, Maintenance Engineers, Commercial, Estimators, Health & Safety, Quality, Environmental staff and many more Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
12/05/2026
Contractor
Civil NRSWA Supervisor with SSSTS Alton, Hampshire and surround GU34 3BF and Holt Road, Wimborne, Dorset BH21 6SE and surround 270 per day CIS Umbrella with a van / 300 per day CIS Umbrella without a van 4 months + worth of work You will be engaged with: - Site safety - Running 2 or 3 2-man gangs, - Ordering plant and machinery and peripherals - Getting job packs to the team - Making sure everything is done safely, to agreed quality and deadlines - Making sure things are programmed - Making sure the Site Manager and Project Manager as aware of change on the project - Making sure the paperwork and IT is done efficiently You will need: - NRWSA Supervisor (S1 to S5 and S7) - Site Supervisor Safety Training Scheme - Previous telecommunications infrastructure knowledge - Knowledge of Topcon GPS or similar - Good IT skills Would suit a Senior Groundworker, Site Supervisor, Site Manager or Civils Supervisor To apply, please speak to Gareth Bone We also have have roles available for professional Groundworkers, Electricians, Fitters, Wirepeople, Supervisors, Machine Drivers, Authorised Persons, Competent Persons, Site Engineers, Site Managers, Site Agents, Project Managers, Commissioning Engineers, Senior Authorised Persons, Operations Managers, Maintenance Engineers, Commercial, Estimators, Health & Safety, Quality, Environmental staff and many more Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Rail Workshop Manager Location: North Greenwich, London Contract: 12-Month Fixed Term (extension possible) Hours: Full-time, Monday-Friday (37.5 hours) About the Role We're seeking an experienced Workshop Manager to lead a technical repair workshop supporting a major telecom/system programme (gate lines, ticket machines, and software). You'll oversee workshop operations, lead a multi-disciplinary team, and ensure high-quality, efficient delivery in a fast-paced environment. Key Responsibilities Lead the day-to-day operation of the repair workshop Manage and develop a multi-skilled technical team Oversee repair, refurbishment, and maintenance activities Plan workloads and optimise resources and turnaround times Act as escalation point for technical and operational issues Coordinate with stakeholders, logistics teams, and subcontractors What We're Looking For Experience managing a technical repair workshop/service environment Strong understanding of electronic, telecoms, and rail systems Proven team leadership and process improvement experience Strong organisation, problem-solving, and communication skills Background in rail or TFL Experience with logistics, spares, or stock control Knowledge of diagnostics, root cause analysis, or system engineering What's on Offer Salary CIRCA 65,000 Work on a high - profile TfL programme Collaborative, professional team environment 25 days holiday + bank holidays (with buy/sell options) Pension, private medical, life assurance, and additional benefits Learning, development, and flexible working options
11/05/2026
Contractor
Rail Workshop Manager Location: North Greenwich, London Contract: 12-Month Fixed Term (extension possible) Hours: Full-time, Monday-Friday (37.5 hours) About the Role We're seeking an experienced Workshop Manager to lead a technical repair workshop supporting a major telecom/system programme (gate lines, ticket machines, and software). You'll oversee workshop operations, lead a multi-disciplinary team, and ensure high-quality, efficient delivery in a fast-paced environment. Key Responsibilities Lead the day-to-day operation of the repair workshop Manage and develop a multi-skilled technical team Oversee repair, refurbishment, and maintenance activities Plan workloads and optimise resources and turnaround times Act as escalation point for technical and operational issues Coordinate with stakeholders, logistics teams, and subcontractors What We're Looking For Experience managing a technical repair workshop/service environment Strong understanding of electronic, telecoms, and rail systems Proven team leadership and process improvement experience Strong organisation, problem-solving, and communication skills Background in rail or TFL Experience with logistics, spares, or stock control Knowledge of diagnostics, root cause analysis, or system engineering What's on Offer Salary CIRCA 65,000 Work on a high - profile TfL programme Collaborative, professional team environment 25 days holiday + bank holidays (with buy/sell options) Pension, private medical, life assurance, and additional benefits Learning, development, and flexible working options
Cyber Security Project Manager Location: Remote Pay Rate: Circa 450 Per Day Outside IR35 I am working with a long-standing client who are one of the nation's leading solutions companies on an exciting Cyber Security Project Manager Opportunity with the telecommunications sector. This is an exciting opportunity to be at the forefront of large-scale security transformation projects, driving measurable risk reduction and regulatory alignment across highly regulated environments. About the Role. As Cyber Security Project Manager, you will oversee end-to-end delivery of security projects across multiple workstreams, ensuring they are scoped, planned, executed, and closed in line with agreed objectives, budgets, and timelines. You will coordinate cross-functional teams, vendors, and senior stakeholders to embed robust security controls and improve security posture. Your work will directly influence how large telecoms providers protect critical infrastructure, customer data, and digital services. Responsibilities Lead the full cyber security project Develop and maintain detailed project plans, roadmaps, and delivery milestones. Coordinate cross-functional teams (security, infrastructure, networks, operations, compliance, vendors) Manage project risks, issues, dependencies, and change controls. Drive implementation of security controls and capabilities aligned to frameworks. Prepare and present clear project status reports, dashboards and updates. Ensure projects adhere to agreed governance, quality standards, and regulatory requirements. Facilitate Agile and hybrid methodologies to maintain delivery momentum. Key Requirements Proven experience as a Cyber Security Project Manager delivering complex security projects end-to-end. Strong background managing projects within major telecommunications companies (e.g. Verizon, Vodafone, BT or similar). Demonstrable experience managing cyber security initiatives such as security controls implementation, security tooling rollouts, or risk remediation programmes. Solid understanding of information security frameworks and standards (e.g. ISO 27001, NIST). Strong track record in risk assessment, risk mitigation planning, and embedding risk management into project delivery. If you are an experienced Cyber Security Project Manager with a telecoms background and are ready to lead high-impact security projects for a global solutions provider, please get in touch to find out more. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
11/05/2026
Contractor
Cyber Security Project Manager Location: Remote Pay Rate: Circa 450 Per Day Outside IR35 I am working with a long-standing client who are one of the nation's leading solutions companies on an exciting Cyber Security Project Manager Opportunity with the telecommunications sector. This is an exciting opportunity to be at the forefront of large-scale security transformation projects, driving measurable risk reduction and regulatory alignment across highly regulated environments. About the Role. As Cyber Security Project Manager, you will oversee end-to-end delivery of security projects across multiple workstreams, ensuring they are scoped, planned, executed, and closed in line with agreed objectives, budgets, and timelines. You will coordinate cross-functional teams, vendors, and senior stakeholders to embed robust security controls and improve security posture. Your work will directly influence how large telecoms providers protect critical infrastructure, customer data, and digital services. Responsibilities Lead the full cyber security project Develop and maintain detailed project plans, roadmaps, and delivery milestones. Coordinate cross-functional teams (security, infrastructure, networks, operations, compliance, vendors) Manage project risks, issues, dependencies, and change controls. Drive implementation of security controls and capabilities aligned to frameworks. Prepare and present clear project status reports, dashboards and updates. Ensure projects adhere to agreed governance, quality standards, and regulatory requirements. Facilitate Agile and hybrid methodologies to maintain delivery momentum. Key Requirements Proven experience as a Cyber Security Project Manager delivering complex security projects end-to-end. Strong background managing projects within major telecommunications companies (e.g. Verizon, Vodafone, BT or similar). Demonstrable experience managing cyber security initiatives such as security controls implementation, security tooling rollouts, or risk remediation programmes. Solid understanding of information security frameworks and standards (e.g. ISO 27001, NIST). Strong track record in risk assessment, risk mitigation planning, and embedding risk management into project delivery. If you are an experienced Cyber Security Project Manager with a telecoms background and are ready to lead high-impact security projects for a global solutions provider, please get in touch to find out more. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Manufacturing IT Manager UK - IT Operations, Cyber Security & Factory Systems (Hybrid - Hull) Additional Benefits Life Assurance Region Location: UK (Hybrid working - typically 3 days onsite / 2 days remote, plant-based requirements) Bonus: up 5% (performance-related) Holiday: 26 days + bank holidays (option to buy/sell, policy dependent) Pension: 8% employer contribution + 4% employee (total 12%) Life assurance: 4x salary + income protection The Opportunity We are hiring a Manufacturing IT Manager UK for a multi site food manufacturing business supplying major retail and hospitality customers. This is a hands on IT leadership role supporting a high availability production environment where factory uptime, cyber security, and ERP reliability are critical. You'll own day to day IT service delivery, lead site based support, and manage a mixed estate across Microsoft 365, Windows infrastructure, networks, and manufacturing systems such as MES, SCADA, and OT connectivity. You'll also drive improvement projects-standardisation, resilience, security uplift, and supplier performance. What you'll be doing You'll take ownership of IT operations across production and office environments, balancing stability with continuous improvement. Key responsibilities Lead IT operations and service delivery: ITIL aligned incident, problem, and change management, SLA performance, and operational reporting. Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, identity, endpoint management, patching and backup. Own connectivity and plant networking: LAN/WAN, Wi Fi, VPN, switching/routing, VLAN segmentation, and resilience across sites. Drive cyber security controls: MFA, Conditional Access, endpoint protection, vulnerability management, privileged access, and security awareness. Support and govern manufacturing technology: ERP ownership (support coordination, upgrades, access/roles), plus MES/SCADA/OT liaison and vendor management. Manage vendors and contracts: MSP/3rd line, telecoms, hardware/software suppliers, licensing, renewals and budget control. Deliver projects end to end: scoping, business cases, stakeholder management, cutover planning, go live support and post implementation review. Maintain documentation and audit readiness: asset register, network diagrams, runbooks, DR/BCP plans, and SOPs. Lead and develop the team: coaching, rota planning, performance management and knowledge sharing culture. Technology environment This is a modern Microsoft estate with real world factory constraints and uptime requirements. Core technologies Windows Server, Active Directory, DNS/DHCP, Group Policy, file/print services, RDS (where used) Networking: firewalls, VPNs, switches, Wi Fi, VLANs, site to site connectivity, SD WAN (where used) Security: MFA, Conditional Access, endpoint hardening, patch compliance, backups, phishing controls, incident response basics Manufacturing/OT: MES, SCADA, shop floor endpoints, barcode/label printers, OT network segmentation, PLC connectivity awareness ERP/Business systems: ERP, reporting, EDI/file transfers, integrations and operational dashboards Backup/DR: Veeam (or equivalent), restore testing, BCDR planning Monitoring: alerting, capacity planning, log visibility (e.g. Splunk/ELK concepts) What we're looking for Proven experience as a Manufacturing IT Manager UK (or closely related IT Operations Manager role in manufacturing) Strong background in IT infrastructure, networks, Microsoft 365, and operational support Practical experience improving cyber security posture (identity, endpoints, vulnerability management, access controls) Experience supporting ERP and collaborating with production/engineering teams on factory systems Vendor and budget management: SLAs, renewals, supplier performance and cost control Confident stakeholder management across production, engineering, finance and senior leadership Highly desirable Experience working around OT/SCADA/MES environments and network segmentation Familiarity with audit/control environments (documentation, access governance, evidence trails) Delivery of infrastructure projects: M365 improvements, network refresh, backup/DR uplift, security programmes ITIL certification (or strong working knowledge of ITIL processes) Apply If you're a Manufacturing IT Manager UK with strong IT operations, infrastructure, and cyber security skills-and you enjoy supporting ERP and factory environments-apply now. We'll share details on the sites, systems landscape, team structure and roadmap in confidence.
11/05/2026
Full time
Manufacturing IT Manager UK - IT Operations, Cyber Security & Factory Systems (Hybrid - Hull) Additional Benefits Life Assurance Region Location: UK (Hybrid working - typically 3 days onsite / 2 days remote, plant-based requirements) Bonus: up 5% (performance-related) Holiday: 26 days + bank holidays (option to buy/sell, policy dependent) Pension: 8% employer contribution + 4% employee (total 12%) Life assurance: 4x salary + income protection The Opportunity We are hiring a Manufacturing IT Manager UK for a multi site food manufacturing business supplying major retail and hospitality customers. This is a hands on IT leadership role supporting a high availability production environment where factory uptime, cyber security, and ERP reliability are critical. You'll own day to day IT service delivery, lead site based support, and manage a mixed estate across Microsoft 365, Windows infrastructure, networks, and manufacturing systems such as MES, SCADA, and OT connectivity. You'll also drive improvement projects-standardisation, resilience, security uplift, and supplier performance. What you'll be doing You'll take ownership of IT operations across production and office environments, balancing stability with continuous improvement. Key responsibilities Lead IT operations and service delivery: ITIL aligned incident, problem, and change management, SLA performance, and operational reporting. Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, identity, endpoint management, patching and backup. Own connectivity and plant networking: LAN/WAN, Wi Fi, VPN, switching/routing, VLAN segmentation, and resilience across sites. Drive cyber security controls: MFA, Conditional Access, endpoint protection, vulnerability management, privileged access, and security awareness. Support and govern manufacturing technology: ERP ownership (support coordination, upgrades, access/roles), plus MES/SCADA/OT liaison and vendor management. Manage vendors and contracts: MSP/3rd line, telecoms, hardware/software suppliers, licensing, renewals and budget control. Deliver projects end to end: scoping, business cases, stakeholder management, cutover planning, go live support and post implementation review. Maintain documentation and audit readiness: asset register, network diagrams, runbooks, DR/BCP plans, and SOPs. Lead and develop the team: coaching, rota planning, performance management and knowledge sharing culture. Technology environment This is a modern Microsoft estate with real world factory constraints and uptime requirements. Core technologies Windows Server, Active Directory, DNS/DHCP, Group Policy, file/print services, RDS (where used) Networking: firewalls, VPNs, switches, Wi Fi, VLANs, site to site connectivity, SD WAN (where used) Security: MFA, Conditional Access, endpoint hardening, patch compliance, backups, phishing controls, incident response basics Manufacturing/OT: MES, SCADA, shop floor endpoints, barcode/label printers, OT network segmentation, PLC connectivity awareness ERP/Business systems: ERP, reporting, EDI/file transfers, integrations and operational dashboards Backup/DR: Veeam (or equivalent), restore testing, BCDR planning Monitoring: alerting, capacity planning, log visibility (e.g. Splunk/ELK concepts) What we're looking for Proven experience as a Manufacturing IT Manager UK (or closely related IT Operations Manager role in manufacturing) Strong background in IT infrastructure, networks, Microsoft 365, and operational support Practical experience improving cyber security posture (identity, endpoints, vulnerability management, access controls) Experience supporting ERP and collaborating with production/engineering teams on factory systems Vendor and budget management: SLAs, renewals, supplier performance and cost control Confident stakeholder management across production, engineering, finance and senior leadership Highly desirable Experience working around OT/SCADA/MES environments and network segmentation Familiarity with audit/control environments (documentation, access governance, evidence trails) Delivery of infrastructure projects: M365 improvements, network refresh, backup/DR uplift, security programmes ITIL certification (or strong working knowledge of ITIL processes) Apply If you're a Manufacturing IT Manager UK with strong IT operations, infrastructure, and cyber security skills-and you enjoy supporting ERP and factory environments-apply now. We'll share details on the sites, systems landscape, team structure and roadmap in confidence.
Senior Manager, Cybersecurity, Identity, TC, UKI Location: London Other locations: Primary Location Only Date: 13 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber security and its related challenges are a rapidly growing field.As such, the opportunities for careers in cyber security are also growing. Securing anorganisationagainst cyber threats is a business priority to enable growth and successful digitaltransformationand we are at the heart of many of these conversations and projects. EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities At EY, we have large scale plans to expand our alreadymarket leadingCyber Security practice andanticipatecontinued growth throughout the next five years. We need excellent people to join us and be part of our exciting growth strategy. At EY,you'llhave the chance to build a meaningful and fulfilling career, with global scale, support, inclusivecultureand technology, to become the best version of you. The team you join - EY's UK & Ireland Cyber Practice - is part of a global cyber team of 5,000+ professionals focused on developing and deliveringcutting edgesecurity transformationprogrammes, cyber threat management, identity and access management, security architecture, data protection and privacy, and resilience services. We are part of a wider advisoryorganisationthat collectively comprises a $4B, and growing, global consulting practice with 18,000 professionals. Join us and build an exceptional experience for yourself, and a better working world for all. Location - London, Manchester or Scotland The opportunity EY is seeking experienced team members who can review,designand deliverCyber Identity and Access Management (IAM) services. You will take a key position in delivering EY's cyber security and IAM capabilities. You will also take a supporting role inbuilding outEYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see youprovidingspecialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, oroptimisingcyberdefenceoperations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Responsibilities, Qualifications, Certifications - External Your key responsibilities Your responsibilities will include but are not limited to: Managing a portfolio of IAM engagements with our clients, responsible for day to day running of the engagements including meeting quality,timeand budget targets Working with prospective clients to agree, scope and plan the delivery phase of engagements Contributing to developing the market for IAM across all sectors,identifyingsalesopportunitiesand working with senior practice and market leaders in the creation of proposals and marketing material Developing team members by sharing knowledge,mentoringand coaching them and leading by example Creating thought leadership and market materials for selling and promoting EY Cyber and IAM Security offering Skills and attributes for success Be professional, quicklyestablishingpersonal credibility anddemonstratingexpertise Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers Be a team player who is not only looking to enhance their own career butrecognisesthe value of teamwork,facilitatingand encouraging collaboration amongst team members, andis capable of motivatingteams tomaximiseperformance Take a practical approach to solving issues and gaining client agreement Be able toanalysecomplex problems andto deliverinsightful,practicaland sustainable solutions. Be confident and effective inrecognisingand managing potential issues during client assignments Structure and manage projects which meet client expectations and mitigate any risks or issues To qualify for theroleyou must have: Exposure across one or more of the following: Identity Governance,Access Management,Privileged Access Management,Consumer Identity,OT IAM Worked with one or more of the following IAM technologies:Saviynt,Clear Skye,SailPoint, CyberArk,Entra,OneIdentity,BeyondTrust, Okta,Ping, ForgeRock Project management experience on IAM solution deployments (waterfall and/or agile) IAM controls governance frameworks over processes, controls,organisationand infrastructure Ideally,you'llalso have IAM business analysis experience IAM assessment,strategyand roadmap development experience Design experience for IAM solutions on client transformations Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms,Mediaand Technology / Transport Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development What we look for Core consulting skills: Advanced data and evidence management, client management on remediationprogrammes, driving innovation and continuous improvement Technical skills: Strong technical insight, practicalknowledgeand specialist capability Market/Sector knowledge: Demonstrable market/sectorexpertisein your field Versatility: Proven ability to adapt and learn in an innovative environment Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusiveemployerand we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionalscan be requiredto travel regularly, and at times be based at client sites, our flexible working arrangements can help youto achievea lifestyle balance. We offer a competitiveremunerationpackage. Our comprehensive Total Rewards package includes support for flexible working and career development, and withFlexEYyou can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts,offersand promotions. Plus, we offer: Continuous learning:You'lldevelop the mindset and skills to navigate whatever comes next. Success as defined by you:We'llprovide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'llbe embraced for who you are and empowered to use your voice to help others find theirs. If you candemonstratethat you meet the criteria above, please contact us as soon as possible. Theexceptional EY experience.It'syours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
09/05/2026
Full time
Senior Manager, Cybersecurity, Identity, TC, UKI Location: London Other locations: Primary Location Only Date: 13 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cyber security and its related challenges are a rapidly growing field.As such, the opportunities for careers in cyber security are also growing. Securing anorganisationagainst cyber threats is a business priority to enable growth and successful digitaltransformationand we are at the heart of many of these conversations and projects. EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities At EY, we have large scale plans to expand our alreadymarket leadingCyber Security practice andanticipatecontinued growth throughout the next five years. We need excellent people to join us and be part of our exciting growth strategy. At EY,you'llhave the chance to build a meaningful and fulfilling career, with global scale, support, inclusivecultureand technology, to become the best version of you. The team you join - EY's UK & Ireland Cyber Practice - is part of a global cyber team of 5,000+ professionals focused on developing and deliveringcutting edgesecurity transformationprogrammes, cyber threat management, identity and access management, security architecture, data protection and privacy, and resilience services. We are part of a wider advisoryorganisationthat collectively comprises a $4B, and growing, global consulting practice with 18,000 professionals. Join us and build an exceptional experience for yourself, and a better working world for all. Location - London, Manchester or Scotland The opportunity EY is seeking experienced team members who can review,designand deliverCyber Identity and Access Management (IAM) services. You will take a key position in delivering EY's cyber security and IAM capabilities. You will also take a supporting role inbuilding outEYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see youprovidingspecialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, oroptimisingcyberdefenceoperations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Responsibilities, Qualifications, Certifications - External Your key responsibilities Your responsibilities will include but are not limited to: Managing a portfolio of IAM engagements with our clients, responsible for day to day running of the engagements including meeting quality,timeand budget targets Working with prospective clients to agree, scope and plan the delivery phase of engagements Contributing to developing the market for IAM across all sectors,identifyingsalesopportunitiesand working with senior practice and market leaders in the creation of proposals and marketing material Developing team members by sharing knowledge,mentoringand coaching them and leading by example Creating thought leadership and market materials for selling and promoting EY Cyber and IAM Security offering Skills and attributes for success Be professional, quicklyestablishingpersonal credibility anddemonstratingexpertise Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers Be a team player who is not only looking to enhance their own career butrecognisesthe value of teamwork,facilitatingand encouraging collaboration amongst team members, andis capable of motivatingteams tomaximiseperformance Take a practical approach to solving issues and gaining client agreement Be able toanalysecomplex problems andto deliverinsightful,practicaland sustainable solutions. Be confident and effective inrecognisingand managing potential issues during client assignments Structure and manage projects which meet client expectations and mitigate any risks or issues To qualify for theroleyou must have: Exposure across one or more of the following: Identity Governance,Access Management,Privileged Access Management,Consumer Identity,OT IAM Worked with one or more of the following IAM technologies:Saviynt,Clear Skye,SailPoint, CyberArk,Entra,OneIdentity,BeyondTrust, Okta,Ping, ForgeRock Project management experience on IAM solution deployments (waterfall and/or agile) IAM controls governance frameworks over processes, controls,organisationand infrastructure Ideally,you'llalso have IAM business analysis experience IAM assessment,strategyand roadmap development experience Design experience for IAM solutions on client transformations Key sector experience in one or more of the following: Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms,Mediaand Technology / Transport Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development What we look for Core consulting skills: Advanced data and evidence management, client management on remediationprogrammes, driving innovation and continuous improvement Technical skills: Strong technical insight, practicalknowledgeand specialist capability Market/Sector knowledge: Demonstrable market/sectorexpertisein your field Versatility: Proven ability to adapt and learn in an innovative environment Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusiveemployerand we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionalscan be requiredto travel regularly, and at times be based at client sites, our flexible working arrangements can help youto achievea lifestyle balance. We offer a competitiveremunerationpackage. Our comprehensive Total Rewards package includes support for flexible working and career development, and withFlexEYyou can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts,offersand promotions. Plus, we offer: Continuous learning:You'lldevelop the mindset and skills to navigate whatever comes next. Success as defined by you:We'llprovide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'llbe embraced for who you are and empowered to use your voice to help others find theirs. If you candemonstratethat you meet the criteria above, please contact us as soon as possible. Theexceptional EY experience.It'syours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted Tuesday 17 February 2026 at 01:00 A Bit About Us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region. Who are we looking for? We are looking for a Security Assurance Manager to work closely with both our internal and external security teams/customers. This position plays a pivotal part in both internal security assurance delivery and customer facing security engagement. What will you be doing day-to-day? Oversee, coordinate, and innovate elements of Gamma's internal Security Assurance programme (working closely with the Security Assurance Specialist). Support the Principal with customer facing assurance, including security reviews, due diligence, and meeting customer security expectations. Lead on continuous improvement initiatives to evolve the assurance capability across Gamma Group. Act as a trusted partner to both internal stakeholders and customers by ensuring assurance activities are scalable, well managed, and aligned to Gamma's frameworks, controls, and strategic direction. What You'll Need Experience in Security Operations, Security Assurance, or an adjacent discipline. Understanding of security frameworks and standards (NIST CSF, ISO 27001, CIS, etc.). Experience contributing to or leading assurance programmes, risk management processes, or security reporting. Hands on exposure to vulnerability assessment, configuration assessment, or control monitoring tooling. Familiarity with customer facing assurance work (due diligence, audits, RFPs). Familiarity with legal contracts is desirable. Understanding of relevant legislation/regulation (Telecoms Security Act, NIS2) is desirable. Strong understanding of Enterprise IT and network technologies, cloud solutions, and service management practices (ITIL desirable). What do we offer? Your birthday off Electric Vehicle (EV) scheme Enhanced maternity and paternity leave
09/05/2026
Full time
Posted Tuesday 17 February 2026 at 01:00 A Bit About Us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region. Who are we looking for? We are looking for a Security Assurance Manager to work closely with both our internal and external security teams/customers. This position plays a pivotal part in both internal security assurance delivery and customer facing security engagement. What will you be doing day-to-day? Oversee, coordinate, and innovate elements of Gamma's internal Security Assurance programme (working closely with the Security Assurance Specialist). Support the Principal with customer facing assurance, including security reviews, due diligence, and meeting customer security expectations. Lead on continuous improvement initiatives to evolve the assurance capability across Gamma Group. Act as a trusted partner to both internal stakeholders and customers by ensuring assurance activities are scalable, well managed, and aligned to Gamma's frameworks, controls, and strategic direction. What You'll Need Experience in Security Operations, Security Assurance, or an adjacent discipline. Understanding of security frameworks and standards (NIST CSF, ISO 27001, CIS, etc.). Experience contributing to or leading assurance programmes, risk management processes, or security reporting. Hands on exposure to vulnerability assessment, configuration assessment, or control monitoring tooling. Familiarity with customer facing assurance work (due diligence, audits, RFPs). Familiarity with legal contracts is desirable. Understanding of relevant legislation/regulation (Telecoms Security Act, NIS2) is desirable. Strong understanding of Enterprise IT and network technologies, cloud solutions, and service management practices (ITIL desirable). What do we offer? Your birthday off Electric Vehicle (EV) scheme Enhanced maternity and paternity leave
Business Development Manager Are you a motivated by targets, possess excellent customer facing skills and want to build an exciting sales career in a leading technology business? Red Recruitment is recruiting a Business Development Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in a sales or sales support role with a high attention to detail and be driven to work towards targets. You will be dialling out to existing customers to try and increase account expenditure. Benefits & Package for a Business Development Manager: Salary: 30,000 with uncapped commission - Average OTE 50,000 - 60,000 Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Manchester 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Progression Opportunities Key Responsibilities of a Business Development Manager: Supporting a wide range of existing customers, delivering an exceptional customer experience Outbound calling existing customers to book them into a technology review Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Key Skills and Experiences of a Business Development Manager: Experience working in sales or sales support required Experience with CRM system, sales operations and database management High attention to detail ensuring accuracy in data and processes Excellent customer-facing skills to deliver a professional and polite service Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience Hard-working, curious, eager to learn and embrace growth opportunities If you have the relevant skills and experience for the role as a Business Development Manager and are interested in joining, please apply now! Red Recruitment (Agency)
08/05/2026
Full time
Business Development Manager Are you a motivated by targets, possess excellent customer facing skills and want to build an exciting sales career in a leading technology business? Red Recruitment is recruiting a Business Development Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in a sales or sales support role with a high attention to detail and be driven to work towards targets. You will be dialling out to existing customers to try and increase account expenditure. Benefits & Package for a Business Development Manager: Salary: 30,000 with uncapped commission - Average OTE 50,000 - 60,000 Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Manchester 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Progression Opportunities Key Responsibilities of a Business Development Manager: Supporting a wide range of existing customers, delivering an exceptional customer experience Outbound calling existing customers to book them into a technology review Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Key Skills and Experiences of a Business Development Manager: Experience working in sales or sales support required Experience with CRM system, sales operations and database management High attention to detail ensuring accuracy in data and processes Excellent customer-facing skills to deliver a professional and polite service Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience Hard-working, curious, eager to learn and embrace growth opportunities If you have the relevant skills and experience for the role as a Business Development Manager and are interested in joining, please apply now! Red Recruitment (Agency)
We're the team behind the UK's telecom networks-building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be. We're looking for an experienced Project Delivery Manager to lead the safe, efficient, and high quality delivery of field based telecoms projects. In this role, you'll turn project plans into real world results - coordinating teams, managing risks, and ensuring work is delivered on time, to standard, and in line with client expectations. You'll act as the key link between planning and on site execution, driving performance across safety, quality, productivity, and customer experience. With strong leadership and a hands on approach, you'll guide multi disciplinary teams, support continuous improvement, and maintain excellent client relationships. What You'll Do Manage project milestones, resources, risks, and reporting Monitor performance against KPIs and take action to keep delivery on track Ensure SSHEQ standards are met and champion a strong safety culture Build positive relationships with clients, customers, and stakeholders Coach and develop teams, supporting a high performance culture Identify opportunities to improve efficiency, quality, and customer experience What You'll Bring Proven leadership experience in field operations or telecoms delivery Strong organisational, communication, and problem solving skills Knowledge of NRSWA, SSHEQ requirements, and safe working practices Ability to manage subcontractors, resolve field issues, and coordinate with planning teams Proficiency with Microsoft Office and operational reporting systems (Desirable) Experience in cabling operations such as sub ducting, cable pulling, or fibre blowing
08/05/2026
Full time
We're the team behind the UK's telecom networks-building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be. We're looking for an experienced Project Delivery Manager to lead the safe, efficient, and high quality delivery of field based telecoms projects. In this role, you'll turn project plans into real world results - coordinating teams, managing risks, and ensuring work is delivered on time, to standard, and in line with client expectations. You'll act as the key link between planning and on site execution, driving performance across safety, quality, productivity, and customer experience. With strong leadership and a hands on approach, you'll guide multi disciplinary teams, support continuous improvement, and maintain excellent client relationships. What You'll Do Manage project milestones, resources, risks, and reporting Monitor performance against KPIs and take action to keep delivery on track Ensure SSHEQ standards are met and champion a strong safety culture Build positive relationships with clients, customers, and stakeholders Coach and develop teams, supporting a high performance culture Identify opportunities to improve efficiency, quality, and customer experience What You'll Bring Proven leadership experience in field operations or telecoms delivery Strong organisational, communication, and problem solving skills Knowledge of NRSWA, SSHEQ requirements, and safe working practices Ability to manage subcontractors, resolve field issues, and coordinate with planning teams Proficiency with Microsoft Office and operational reporting systems (Desirable) Experience in cabling operations such as sub ducting, cable pulling, or fibre blowing
We're the team behind the UK's telecom networks-building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be. We're looking for an experienced Project Delivery Manager to lead the safe, efficient, and high quality delivery of field based telecoms projects. In this role, you'll turn project plans into real world results - coordinating teams, managing risks, and ensuring work is delivered on time, to standard, and in line with client expectations. You'll act as the key link between planning and on site execution, driving performance across safety, quality, productivity, and customer experience. With strong leadership and a hands on approach, you'll guide multi disciplinary teams, support continuous improvement, and maintain excellent client relationships. What You'll Do Manage project milestones, resources, risks, and reporting Monitor performance against KPIs and take action to keep delivery on track Ensure SSHEQ standards are met and champion a strong safety culture Build positive relationships with clients, customers, and stakeholders Coach and develop teams, supporting a high performance culture Identify opportunities to improve efficiency, quality, and customer experience What You'll Bring Proven leadership experience in field operations or telecoms delivery Strong organisational, communication, and problem solving skills Knowledge of NRSWA, SSHEQ requirements, and safe working practices Ability to manage subcontractors, resolve field issues, and coordinate with planning teams Proficiency with Microsoft Office and operational reporting systems (Desirable) Experience in cabling operations such as sub ducting, cable pulling, or fibre blowing
08/05/2026
Full time
We're the team behind the UK's telecom networks-building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be. We're looking for an experienced Project Delivery Manager to lead the safe, efficient, and high quality delivery of field based telecoms projects. In this role, you'll turn project plans into real world results - coordinating teams, managing risks, and ensuring work is delivered on time, to standard, and in line with client expectations. You'll act as the key link between planning and on site execution, driving performance across safety, quality, productivity, and customer experience. With strong leadership and a hands on approach, you'll guide multi disciplinary teams, support continuous improvement, and maintain excellent client relationships. What You'll Do Manage project milestones, resources, risks, and reporting Monitor performance against KPIs and take action to keep delivery on track Ensure SSHEQ standards are met and champion a strong safety culture Build positive relationships with clients, customers, and stakeholders Coach and develop teams, supporting a high performance culture Identify opportunities to improve efficiency, quality, and customer experience What You'll Bring Proven leadership experience in field operations or telecoms delivery Strong organisational, communication, and problem solving skills Knowledge of NRSWA, SSHEQ requirements, and safe working practices Ability to manage subcontractors, resolve field issues, and coordinate with planning teams Proficiency with Microsoft Office and operational reporting systems (Desirable) Experience in cabling operations such as sub ducting, cable pulling, or fibre blowing
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role We are seeking a Director of Technology Service Delivery to lead the function that runs Nscale's corporate technology estate and the vendor ecosystem that powers it. This is a senior leadership role accountable for every piece of technology an Nscaler touches day-to-day: the laptop in their hands, the SaaS tools they log into, the identity platform that governs access, the meeting rooms they collaborate from, and the service desk they turn to when something breaks. You will own the full lifecycle of our corporate technology stack and the vendors that underpin it - end user computing, identity and access, collaboration and productivity, business applications, office connectivity, and the managed service partners that extend our team. You will carry direct responsibility for the corporate technology budget, act as Nscale's Obligation Manager for all corporate technology contracts, and set the strategy for how we scale internal technology services as the company grows. This role reports into senior leadership and will build and lead a growing team spanning IT service delivery, end user support, corporate systems, and vendor and licensing management. It requires a blend of executive presence, commercial acumen, contractual rigour, and the operational discipline to run a modern internal technology function at scale. What You'll Do Define the service catalogue and experience standards that every Nscaler can expect, from onboarding day one, to daily support, to offboarding and hold the function accountable to them. Lead the internal IT service desk and end user support function, setting SLAs and XLAs that measure both responsiveness and the quality of the employee experience. Act as the most senior escalation point for executive and business-critical technology issues, personally owning major incidents affecting the wider company. Partner with People, Finance, Legal, and Security to ensure corporate systems support the needs of each function and scale with the business. Vendor, Category & Obligation Management Support the end-to-end vendor governance function for the corporate technology portfolio across all relevant categories, including SaaS and business applications, end user hardware and peripherals, identity and security tooling, managed service providers, licensing resellers, and office connectivity and telecoms. Act as the senior category owner for corporate technology, setting category strategy, vendor segmentation (strategic, tactical, transactional), and consolidation, rationalisation, or diversification plans in partnership with Procurement. Serve as Nscale's Obligation Manager for all corporate technology contracts, maintaining a centralised register of contractual commitments, renewal dates, service credits, audit rights, data protection terms, exit rights, and regulatory obligations, and ensuring each is operationalised and discharged. Lead Executive Business Reviews, QBRs, and MBRs with strategic corporate technology vendors, holding them accountable for SLA and OLA performance and driving Service Improvement Plans where gaps exist. Own the SLA credit, rebate, and remediation process, ensuring Nscale recovers value from vendor underperformance and that lessons learned translate into improvements for employees. Manage vendor risk across the portfolio, including concentration risk, single points of failure, business continuity, data residency, and exit readiness. Budget, Commercial & Licensing Ownership Support the corporate technology budget, with direct accountability for forecasting, tracking, and optimising spend across software, hardware, licensing, and managed services. Partner with Finance and FP&A to build category-level cost models, per-seat unit economics, and variance reporting that support headcount planning and cost discipline. Drive commercial value creation through SaaS rationalisation, licence right-sizing, and performance-linked pricing; set and report against annual savings and value-recovery targets. Own Nscale's software licensing position end-to-end, ensuring compliance, avoiding shelfware, and managing true-ups, renewals, and audits. Approve and govern significant corporate technology spend commitments, ensuring alignment with contractual obligations, approved budgets, and Nscale's operating plan. Operational Visibility & Continuous Improvement Build and maintain executive-grade dashboards covering service desk performance, SaaS adoption and utilisation, vendor performance, obligation status, and budget health. Own root-cause analysis and remediation governance for any major technology incident, ensuring vendors deliver transparent, actionable, and time-bound remediation plans. Identify and drive automation, integration, and tooling investments that scale the corporate technology function as Nscale grows, including employee self-service, workflow automation, and AI-enabled support. Champion the adoption of XLAs alongside traditional SLAs so the function is measured on employee experience and outcomes, not just activity. About You Skills & Experience 10+ years of experience in corporate Operations and Technology, business technology, or internal service delivery, including at least 3 years in a leadership role owning a function, team, and budget. Proven experience running a modern corporate technology estate at scale, spanning end user computing, identity and access, collaboration and productivity, and SaaS business applications. Demonstrated experience managing large corporate budgets with direct cost-centre accountability, including software licensing and renewals. Deep experience as a category owner or category lead across corporate technology categories (SaaS, hardware, managed services, licensing). Demonstrated experience as an Obligation Manager or equivalent, operationalising complex commercial contracts and ensuring contractual commitments are tracked and enforced. Executive Presence: Track record of advising and influencing C-suite stakeholders and presenting to boards or executive committees. Contractual & Commercial Rigour: Expert-level experience negotiating, governing, and enforcing complex SaaS agreements, SLAs, OLAs, XLAs, and master service agreements. Conflict Resolution & Negotiation: Exceptional ability to hold vendors to account commercially and operationally while preserving long-term strategic partnerships. Data Driven: Fluent with ITSM platforms, SaaS management platforms, identity providers, MDM tooling, and contract lifecycle management systems. Mindset & Attributes Strategic & Commercial: You think in terms of category strategy, portfolio risk, and unit economics - not just tickets and incidents. Employee Experience First: You treat every Nscaler as your customer and measure your function on the quality of the experience you deliver. Polished & Professional: You represent the technology function with confidence at the most senior levels, internally and externally. Unflappable: You lead calmly and decisively through major incidents, commercial disputes, and executive escalations. Accountable: You own the last mile of delivery. If a vendor, budget line, or obligation fails, you treat it as yours to resolve. Builder: You are energised by building functions, teams, and frameworks from the ground up in a high-growth environment. Nice to Have ITIL v4 Expert certification, or equivalent governance and commercial qualifications. Experience embedding XLAs alongside traditional SLAs at scale. Background operating in high-growth technology or AI-native environments. Experience standing up a corporate technology or internal IT function inside a scale-up and scaling it through rapid growth. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. We strongly encourage applications from people of colour . click apply for full job details
05/05/2026
Full time
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role We are seeking a Director of Technology Service Delivery to lead the function that runs Nscale's corporate technology estate and the vendor ecosystem that powers it. This is a senior leadership role accountable for every piece of technology an Nscaler touches day-to-day: the laptop in their hands, the SaaS tools they log into, the identity platform that governs access, the meeting rooms they collaborate from, and the service desk they turn to when something breaks. You will own the full lifecycle of our corporate technology stack and the vendors that underpin it - end user computing, identity and access, collaboration and productivity, business applications, office connectivity, and the managed service partners that extend our team. You will carry direct responsibility for the corporate technology budget, act as Nscale's Obligation Manager for all corporate technology contracts, and set the strategy for how we scale internal technology services as the company grows. This role reports into senior leadership and will build and lead a growing team spanning IT service delivery, end user support, corporate systems, and vendor and licensing management. It requires a blend of executive presence, commercial acumen, contractual rigour, and the operational discipline to run a modern internal technology function at scale. What You'll Do Define the service catalogue and experience standards that every Nscaler can expect, from onboarding day one, to daily support, to offboarding and hold the function accountable to them. Lead the internal IT service desk and end user support function, setting SLAs and XLAs that measure both responsiveness and the quality of the employee experience. Act as the most senior escalation point for executive and business-critical technology issues, personally owning major incidents affecting the wider company. Partner with People, Finance, Legal, and Security to ensure corporate systems support the needs of each function and scale with the business. Vendor, Category & Obligation Management Support the end-to-end vendor governance function for the corporate technology portfolio across all relevant categories, including SaaS and business applications, end user hardware and peripherals, identity and security tooling, managed service providers, licensing resellers, and office connectivity and telecoms. Act as the senior category owner for corporate technology, setting category strategy, vendor segmentation (strategic, tactical, transactional), and consolidation, rationalisation, or diversification plans in partnership with Procurement. Serve as Nscale's Obligation Manager for all corporate technology contracts, maintaining a centralised register of contractual commitments, renewal dates, service credits, audit rights, data protection terms, exit rights, and regulatory obligations, and ensuring each is operationalised and discharged. Lead Executive Business Reviews, QBRs, and MBRs with strategic corporate technology vendors, holding them accountable for SLA and OLA performance and driving Service Improvement Plans where gaps exist. Own the SLA credit, rebate, and remediation process, ensuring Nscale recovers value from vendor underperformance and that lessons learned translate into improvements for employees. Manage vendor risk across the portfolio, including concentration risk, single points of failure, business continuity, data residency, and exit readiness. Budget, Commercial & Licensing Ownership Support the corporate technology budget, with direct accountability for forecasting, tracking, and optimising spend across software, hardware, licensing, and managed services. Partner with Finance and FP&A to build category-level cost models, per-seat unit economics, and variance reporting that support headcount planning and cost discipline. Drive commercial value creation through SaaS rationalisation, licence right-sizing, and performance-linked pricing; set and report against annual savings and value-recovery targets. Own Nscale's software licensing position end-to-end, ensuring compliance, avoiding shelfware, and managing true-ups, renewals, and audits. Approve and govern significant corporate technology spend commitments, ensuring alignment with contractual obligations, approved budgets, and Nscale's operating plan. Operational Visibility & Continuous Improvement Build and maintain executive-grade dashboards covering service desk performance, SaaS adoption and utilisation, vendor performance, obligation status, and budget health. Own root-cause analysis and remediation governance for any major technology incident, ensuring vendors deliver transparent, actionable, and time-bound remediation plans. Identify and drive automation, integration, and tooling investments that scale the corporate technology function as Nscale grows, including employee self-service, workflow automation, and AI-enabled support. Champion the adoption of XLAs alongside traditional SLAs so the function is measured on employee experience and outcomes, not just activity. About You Skills & Experience 10+ years of experience in corporate Operations and Technology, business technology, or internal service delivery, including at least 3 years in a leadership role owning a function, team, and budget. Proven experience running a modern corporate technology estate at scale, spanning end user computing, identity and access, collaboration and productivity, and SaaS business applications. Demonstrated experience managing large corporate budgets with direct cost-centre accountability, including software licensing and renewals. Deep experience as a category owner or category lead across corporate technology categories (SaaS, hardware, managed services, licensing). Demonstrated experience as an Obligation Manager or equivalent, operationalising complex commercial contracts and ensuring contractual commitments are tracked and enforced. Executive Presence: Track record of advising and influencing C-suite stakeholders and presenting to boards or executive committees. Contractual & Commercial Rigour: Expert-level experience negotiating, governing, and enforcing complex SaaS agreements, SLAs, OLAs, XLAs, and master service agreements. Conflict Resolution & Negotiation: Exceptional ability to hold vendors to account commercially and operationally while preserving long-term strategic partnerships. Data Driven: Fluent with ITSM platforms, SaaS management platforms, identity providers, MDM tooling, and contract lifecycle management systems. Mindset & Attributes Strategic & Commercial: You think in terms of category strategy, portfolio risk, and unit economics - not just tickets and incidents. Employee Experience First: You treat every Nscaler as your customer and measure your function on the quality of the experience you deliver. Polished & Professional: You represent the technology function with confidence at the most senior levels, internally and externally. Unflappable: You lead calmly and decisively through major incidents, commercial disputes, and executive escalations. Accountable: You own the last mile of delivery. If a vendor, budget line, or obligation fails, you treat it as yours to resolve. Builder: You are energised by building functions, teams, and frameworks from the ground up in a high-growth environment. Nice to Have ITIL v4 Expert certification, or equivalent governance and commercial qualifications. Experience embedding XLAs alongside traditional SLAs at scale. Background operating in high-growth technology or AI-native environments. Experience standing up a corporate technology or internal IT function inside a scale-up and scaling it through rapid growth. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. We strongly encourage applications from people of colour . click apply for full job details
IT Integration Manager (nexfibre) page is loaded IT Integration Manager (nexfibre)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ\_nexfibre is a next-generation fibre broadband company, formed in December 2022 as a joint venture between InfraVia Capital Partners, Liberty Global and Telefónica. We are on a mission to deliver high-speed broadband across the UK on a wholesale-basis that can be used by all retail Internet Service Providers - our network current passes over 2.6M homes. We are backed by a £4.5 billion investment by our investors and banks.Working closely with our commercial & strategic partner Virgin Media O2, we will create the only national scale fibre to the home network to compete with BT Openreach. We are supporting the Government's ambition to tackle digital exclusion, deliver nationwide ultrafast broadband rollout by 2030 and level up disconnected communities by investing in the areas we're building in and acting as a net-contributor.nexfibre is a small, growing and dynamic organization.We look to attract high performing, energetic, analytical and entrepreneurial team members with an engaged, low-ego culture and growth mindset. Job Purpose Responsible for the planning and delivery of the active network, service assurance, and OSS integrations, including the management of internal and external stakeholders. Key Accountabilities Act as the primary operational interface between nexfibre, VMO2, and Substantial Group for the integration of IT, service assurance, and OSS platforms. Responsible for defining the integration strategy, leading analysis (including separation activities), and ensuring Legal Day 1 readiness.Post-acquisition, accountable for the end-to-end delivery of integration programmes, including IT and OSS migration, service assurance continuity, data and asset reconciliation, and remediation activities.The role will also involve contributing to IT activities to support and enhance service performance and efficiency where requiredEnsures strong stakeholder and partners management, effective governance, risk control, and a smooth transition to BAU operations.Example post-acquisition activities include: Track execution of key IT deliverable items in the integration plan. Validate costs, wherever there is nexfibre contribution, and delivery of IT integration plan items. Migration and novation of active network infrastructure: loading them into the VMO2 IT stack (e.g. OLT migrations, supplier transitions) Integration and migration of OSS platforms (inventory, provisioning, assurance systems) Alignment and stabilisation of service assurance processes (fault, incident, performance management) Validation of customer operations processes in Nutmeg footprint. Validation of delivery of key IT functionalities required in the VMO2 IT stack to migrate the Nutmeg network. Delivery of remediation programmes to resolve data, processes and system inconsistencies Coordination of stakeholder engagement across internal teams and partners Transition to BAU operations, including NOC readiness, customer processes, documentation, and process alignment Builds and maintains trusted relationships with key internal and external stakeholders to ensure alignment and successful delivery of integration objectives. About You At nexfibre, we're building a culture that attracts, develops, and retains top talent. Our values are Open, Fast, Simple. Our team is driven, high-performing, and thrives in a fast-paced, ever-evolving digital infrastructure industry. We're looking for people who share our passion for connecting communities, driving innovation, and delivering the next generation of full-fibre networks across the UK.The successful candidate will bring the following attributes and skills: Proven experience in IT transformation or integration programmes, preferably within a Telecommunications AltNet or ISP environment. IT delivery experience, preferably with some IT Architectural or Solution Design background. Knowledge of Telecoms OSS/BSS systems, fibre provisioning, APIs, and testing and troubleshooting methods. Ideally with understanding of fixed telecoms wholesale solutions. Understanding of fibre network architecture and ISP technical systems. Experience of project management lifecycle including Planning, RAID and Budget Management. Knowledge of Service Design and Transition processes such as Operational Readiness, Service Acceptance and Hypercare/Warranty. Customer focused mindset. Business awareness, being able to understand the business impact of the technical programme decisions. Effective communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to work independently and collaboratively with cross-functional and inter-company teams. Relevant technical qualifications or certifications are desirable Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays Bupa private healthcare coverage Access to wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance Pension contribution matched up to 10% Access to our car benefit scheme via Tusker and our Cycle to Work scheme Virgin Media / O2 discounts and offers Location We are based in Paddington. The position is full time, hybrid with a minimum 3 days based in the office. Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Our Story We're building Tomorrow's Connections Today.Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services.Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive.Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series.Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue.Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong.And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people,
03/05/2026
Full time
IT Integration Manager (nexfibre) page is loaded IT Integration Manager (nexfibre)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ\_nexfibre is a next-generation fibre broadband company, formed in December 2022 as a joint venture between InfraVia Capital Partners, Liberty Global and Telefónica. We are on a mission to deliver high-speed broadband across the UK on a wholesale-basis that can be used by all retail Internet Service Providers - our network current passes over 2.6M homes. We are backed by a £4.5 billion investment by our investors and banks.Working closely with our commercial & strategic partner Virgin Media O2, we will create the only national scale fibre to the home network to compete with BT Openreach. We are supporting the Government's ambition to tackle digital exclusion, deliver nationwide ultrafast broadband rollout by 2030 and level up disconnected communities by investing in the areas we're building in and acting as a net-contributor.nexfibre is a small, growing and dynamic organization.We look to attract high performing, energetic, analytical and entrepreneurial team members with an engaged, low-ego culture and growth mindset. Job Purpose Responsible for the planning and delivery of the active network, service assurance, and OSS integrations, including the management of internal and external stakeholders. Key Accountabilities Act as the primary operational interface between nexfibre, VMO2, and Substantial Group for the integration of IT, service assurance, and OSS platforms. Responsible for defining the integration strategy, leading analysis (including separation activities), and ensuring Legal Day 1 readiness.Post-acquisition, accountable for the end-to-end delivery of integration programmes, including IT and OSS migration, service assurance continuity, data and asset reconciliation, and remediation activities.The role will also involve contributing to IT activities to support and enhance service performance and efficiency where requiredEnsures strong stakeholder and partners management, effective governance, risk control, and a smooth transition to BAU operations.Example post-acquisition activities include: Track execution of key IT deliverable items in the integration plan. Validate costs, wherever there is nexfibre contribution, and delivery of IT integration plan items. Migration and novation of active network infrastructure: loading them into the VMO2 IT stack (e.g. OLT migrations, supplier transitions) Integration and migration of OSS platforms (inventory, provisioning, assurance systems) Alignment and stabilisation of service assurance processes (fault, incident, performance management) Validation of customer operations processes in Nutmeg footprint. Validation of delivery of key IT functionalities required in the VMO2 IT stack to migrate the Nutmeg network. Delivery of remediation programmes to resolve data, processes and system inconsistencies Coordination of stakeholder engagement across internal teams and partners Transition to BAU operations, including NOC readiness, customer processes, documentation, and process alignment Builds and maintains trusted relationships with key internal and external stakeholders to ensure alignment and successful delivery of integration objectives. About You At nexfibre, we're building a culture that attracts, develops, and retains top talent. Our values are Open, Fast, Simple. Our team is driven, high-performing, and thrives in a fast-paced, ever-evolving digital infrastructure industry. We're looking for people who share our passion for connecting communities, driving innovation, and delivering the next generation of full-fibre networks across the UK.The successful candidate will bring the following attributes and skills: Proven experience in IT transformation or integration programmes, preferably within a Telecommunications AltNet or ISP environment. IT delivery experience, preferably with some IT Architectural or Solution Design background. Knowledge of Telecoms OSS/BSS systems, fibre provisioning, APIs, and testing and troubleshooting methods. Ideally with understanding of fixed telecoms wholesale solutions. Understanding of fibre network architecture and ISP technical systems. Experience of project management lifecycle including Planning, RAID and Budget Management. Knowledge of Service Design and Transition processes such as Operational Readiness, Service Acceptance and Hypercare/Warranty. Customer focused mindset. Business awareness, being able to understand the business impact of the technical programme decisions. Effective communication skills, with the ability to explain technical concepts to non-technical stakeholders. Ability to work independently and collaboratively with cross-functional and inter-company teams. Relevant technical qualifications or certifications are desirable Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays Bupa private healthcare coverage Access to wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance Pension contribution matched up to 10% Access to our car benefit scheme via Tusker and our Cycle to Work scheme Virgin Media / O2 discounts and offers Location We are based in Paddington. The position is full time, hybrid with a minimum 3 days based in the office. Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Our Story We're building Tomorrow's Connections Today.Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms - Liberty Telecom, Liberty Growth and Liberty Services.Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe's best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow's Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive.Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series.Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue.Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong.And we're prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people,
Senior Integrations Project Manager Solihull - Hybrid (2 days onsite) 3 month contract 450- 500 per day / Outside IR35 We're hiring an experienced Senior Integrations Project Manager to lead major internal transformation and integration programmes within a fast paced telecoms and networking environment. You'll drive systems consolidation, post merger integration, and cross functional change across IT, networks, and business operations. What You'll Deliver Internal transformation and business integration projects Delivery of LAN/WAN, WiFi, and network security projects What You'll Bring 5+ years' project management experience delivering complex internal or cross functional programmes Strong telecoms / networking background Proven experience delivering LAN/WAN, WiFi, and security focused projects Track record in integration and post merger programmes PM qualifications (PRINCE2, MSP, PMP desirable) Confident using (url removed), MS Project, Asana, Power BI Able to pass BPSS and additional security checks ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
24/04/2026
Contractor
Senior Integrations Project Manager Solihull - Hybrid (2 days onsite) 3 month contract 450- 500 per day / Outside IR35 We're hiring an experienced Senior Integrations Project Manager to lead major internal transformation and integration programmes within a fast paced telecoms and networking environment. You'll drive systems consolidation, post merger integration, and cross functional change across IT, networks, and business operations. What You'll Deliver Internal transformation and business integration projects Delivery of LAN/WAN, WiFi, and network security projects What You'll Bring 5+ years' project management experience delivering complex internal or cross functional programmes Strong telecoms / networking background Proven experience delivering LAN/WAN, WiFi, and security focused projects Track record in integration and post merger programmes PM qualifications (PRINCE2, MSP, PMP desirable) Confident using (url removed), MS Project, Asana, Power BI Able to pass BPSS and additional security checks ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Field Supervisor - Vehicle Engineering (Emergency Services) Location: Field based - London, Home Counties & South East regions (with wider UK coverage as required) Type of Job: Permanent, Full Time Hours: 37.5 hours per week, Monday - Friday On-call: 1 in 4 weeks on-call rota (Monday - Sunday) Security Clearance: Eligibility for UK Security Clearance (SC) required Are you an experienced, hands-on Field Engineer operating at Supervisor level with a background in in-vehicle electrical and communications systems? Telent are looking for a Field Supervisor to join our Vehicle Engineering team within the Network Services division, supporting the delivery of mission-critical radio, communication and electrical systems into Blue Light and Emergency Services vehicles. This is a key operational role for someone who enjoys being hands-on in the field, supporting engineers, leading by example, and ensuring high-quality, safe and compliant installations across a wide geographic area. When you join Telent, you'll be part of a collaborative engineering team delivering complex, critical services that help keep the UK's emergency responders connected and protected. Field Supervisor - What you'll do Supervise and support field engineers and contractors delivering in-vehicle electrical and communications installations Act as a hands-on escalation point, stepping in to support installations, testing and fault resolution when required Manage daily resource allocation, scheduling and workload across your region Lead installation and commissioning activities for radio, data and electrical systems in Emergency Services vehicles Ensure work is delivered safely, compliantly and right-first-time in line with FITAS FCS1362 and company policies and procedures Conduct site visits, audits, vehicle and tooling inspections, and quality checks Deliver toolbox talks, health & safety briefings and support ongoing compliance activities Promote efficient ways of working while maintaining operational resilience and service quality Support onboarding, mentoring and development of engineers and subcontract staff Maintain professional customer-facing standards and positively represent Telent on site Provide operational updates and administrative support to the Field Operations Manager Field Supervisor - Who you are You are a confident, practical and flexible Field Supervisor with strong experience in in-vehicle electrical and communications installations. You are comfortable travelling extensively, staying away from home when required, and supporting engineers in demanding, time-critical environments. You lead from the front, are commercially aware, safety focused, and understand what it takes to deliver high-quality work across Emergency Services fleets. You enjoy supporting teams, solving problems in the field, and keeping operations running smoothly. Field Supervisor - Key requirements Essential: Proven experience supervising or leading teams in vehicle electrical, telecoms or communications installations Hands-on experience installing communications and electrical systems into Emergency Services or similar vehicles (e.g. radios, mobile data terminals, routers, antennas, CCTV, telematics, lighting, sirens) Accredited or working towards accreditation of FITAS FCS1362 Strong understanding of health & safety, quality and compliance within field operations Full UK driving licence and flexibility to travel extensively across London, Home Counties, the South, South-East and wider UK regions Willingness to take part in a 1-in-4 week on-call rota and provide both phone and field-based support Eligibility to obtain and maintain UK Security Clearance (SC) Desirable: AVI (Association of Vehicle Installers) accreditation IOSH Managing Safely or similar qualification Experience working within Blue Light, Emergency Services or mission-critical environments including Control Rooms and Desk Top PC's and Radios Experience of working on in-vehicle electrical and/or communications systems (such as telematics, satellite navigation, in-vehicle lighting, radio equipment etc.), and removing and running cabling within vehicles Experience supporting or deputising for a Field Manager What we offer A career at Telent gives you the chance to work across sectors, technologies and customers, delivering work that genuinely makes a difference. We're committed to building an inclusive, supportive culture where everyone can thrive. In addition, this role offers: Company vehicle On-call salary uplift and uncapped overtime opportunities 26 days annual leave plus public holidays, with the option to buy or sell annual leave Company pension scheme Access to our Flexible Benefits portal Family-friendly policies Occupational health and wellbeing support Discounts through the Telent Rewards scheme About Telent Telent is a leading technology company specialising in the design, build, support and maintenance of the UK's critical digital infrastructure. We work at the heart of mission-critical communications, helping to connect communities and keep the nation moving. Brilliance brought together. Our values guide everything we do: Be Inclusive Take Responsibility Collaborate Be Customer Focused
22/04/2026
Full time
Field Supervisor - Vehicle Engineering (Emergency Services) Location: Field based - London, Home Counties & South East regions (with wider UK coverage as required) Type of Job: Permanent, Full Time Hours: 37.5 hours per week, Monday - Friday On-call: 1 in 4 weeks on-call rota (Monday - Sunday) Security Clearance: Eligibility for UK Security Clearance (SC) required Are you an experienced, hands-on Field Engineer operating at Supervisor level with a background in in-vehicle electrical and communications systems? Telent are looking for a Field Supervisor to join our Vehicle Engineering team within the Network Services division, supporting the delivery of mission-critical radio, communication and electrical systems into Blue Light and Emergency Services vehicles. This is a key operational role for someone who enjoys being hands-on in the field, supporting engineers, leading by example, and ensuring high-quality, safe and compliant installations across a wide geographic area. When you join Telent, you'll be part of a collaborative engineering team delivering complex, critical services that help keep the UK's emergency responders connected and protected. Field Supervisor - What you'll do Supervise and support field engineers and contractors delivering in-vehicle electrical and communications installations Act as a hands-on escalation point, stepping in to support installations, testing and fault resolution when required Manage daily resource allocation, scheduling and workload across your region Lead installation and commissioning activities for radio, data and electrical systems in Emergency Services vehicles Ensure work is delivered safely, compliantly and right-first-time in line with FITAS FCS1362 and company policies and procedures Conduct site visits, audits, vehicle and tooling inspections, and quality checks Deliver toolbox talks, health & safety briefings and support ongoing compliance activities Promote efficient ways of working while maintaining operational resilience and service quality Support onboarding, mentoring and development of engineers and subcontract staff Maintain professional customer-facing standards and positively represent Telent on site Provide operational updates and administrative support to the Field Operations Manager Field Supervisor - Who you are You are a confident, practical and flexible Field Supervisor with strong experience in in-vehicle electrical and communications installations. You are comfortable travelling extensively, staying away from home when required, and supporting engineers in demanding, time-critical environments. You lead from the front, are commercially aware, safety focused, and understand what it takes to deliver high-quality work across Emergency Services fleets. You enjoy supporting teams, solving problems in the field, and keeping operations running smoothly. Field Supervisor - Key requirements Essential: Proven experience supervising or leading teams in vehicle electrical, telecoms or communications installations Hands-on experience installing communications and electrical systems into Emergency Services or similar vehicles (e.g. radios, mobile data terminals, routers, antennas, CCTV, telematics, lighting, sirens) Accredited or working towards accreditation of FITAS FCS1362 Strong understanding of health & safety, quality and compliance within field operations Full UK driving licence and flexibility to travel extensively across London, Home Counties, the South, South-East and wider UK regions Willingness to take part in a 1-in-4 week on-call rota and provide both phone and field-based support Eligibility to obtain and maintain UK Security Clearance (SC) Desirable: AVI (Association of Vehicle Installers) accreditation IOSH Managing Safely or similar qualification Experience working within Blue Light, Emergency Services or mission-critical environments including Control Rooms and Desk Top PC's and Radios Experience of working on in-vehicle electrical and/or communications systems (such as telematics, satellite navigation, in-vehicle lighting, radio equipment etc.), and removing and running cabling within vehicles Experience supporting or deputising for a Field Manager What we offer A career at Telent gives you the chance to work across sectors, technologies and customers, delivering work that genuinely makes a difference. We're committed to building an inclusive, supportive culture where everyone can thrive. In addition, this role offers: Company vehicle On-call salary uplift and uncapped overtime opportunities 26 days annual leave plus public holidays, with the option to buy or sell annual leave Company pension scheme Access to our Flexible Benefits portal Family-friendly policies Occupational health and wellbeing support Discounts through the Telent Rewards scheme About Telent Telent is a leading technology company specialising in the design, build, support and maintenance of the UK's critical digital infrastructure. We work at the heart of mission-critical communications, helping to connect communities and keep the nation moving. Brilliance brought together. Our values guide everything we do: Be Inclusive Take Responsibility Collaborate Be Customer Focused
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
20/04/2026
Full time
Position: IT Operations Manager Location: Manchester Salary: 65k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Key Duties and Responsibilities IT Operations Manager: The responsibilities for the role include, but are not limited to: Strategic Planning : Define, develop and execute the overall IT strategy that aligns with the business objectives, including: Developing long-term technology roadmaps Identifying opportunities for digital improvement Aligning IT initiatives with organisational priorities Supporting future business growth through technology Infrastructure & System Management : Oversee the maintenance and enhancement of IT infrastructure, ensuring: High availability of business-critical systems Reliability and performance of platforms Scalability to support business growth Continuous improvement of core systems Team Leadership : Lead, mentor and manage the IT team, fostering: A collaborative working environment Professional development opportunities Clear accountability across the team A culture of continuous improvement Budget Management : Oversee the IT budget, ensuring: Cost-effective technology investment Control of operational expenditure Optimisation of software and service spend Service quality is maintained within budget Project Management : Manage IT projects from inception to completion, ensuring: Clear project scope and ownership Timely delivery of milestones Adherence to agreed budgets Alignment with business requirements Security & Compliance : Ensure the security of IT systems and compliance with relevant standards, e.g: GDPR, HIPAA, ISO27001, PCI-DSS Internal governance policies Commercial and Supplier Management: Manage relationships with external Technology vendors, service providers and telecoms suppliers, including: Vendor performance monitoring Support escalation management Contract and service review meetings Supplier onboarding and due diligence Identification and recommendation of new vendors and technology partners Ensuring third-party services deliver value, compliance and service quality Software Asset & License Management : Oversee software licensing across the organisation, ensuring: Accurate license allocation and reconciliation Compliance with vendor licensing agreements Optimisation of software spend Proactive renewal management Reduction of unused or duplicated subscriptions Third-Party Support Coordination : Monitor and coordinate third-party support tickets and service requests, including: Triage and prioritisation Escalation management Routing issues to appropriate internal stakeholders Ensuring timely resolution of vendor-managed incidents Maintaining accountability across support partners End User Device & Telecom Management : Oversee the procurement and lifecycle management of both laptop & mobile devices, including: Mobile phone purchasing SIM provisioning Device allocation Carrier/vendor management Cost control and usage optimisation Business Relationship Management : Act as the primary IT liaison across business departments to: Support cross-functional initiatives Coordinate technology-related actions outside direct IT ownership Improve communication between IT and business teams Ensure technology decisions align with departmental needs Drive accountability for interdepartmental technology actions Technology Innovation : Stay updated with emerging technology trends and implement innovative solutions to improve business processes, including: Evaluating new technologies that support organisational goals Recommending improvements to existing systems Promoting continuous improvement across the IT function Risk Management : Identify and mitigate IT-related risks to protect business operations and ensure continuity, including: Assessing operational and security risks Maintaining disaster recovery and business continuity plans Reducing vulnerabilities across systems and services Monitoring supplier-related service risks INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a local level ? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY Purpose: To Sell the Business s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to Landscape all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS Key Competencies: CULTUAL and BEHAVOURIAL FIT: • Trustworthy • High Work Ethic • Work with High Integrity • Disciplined • Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience Minimum 2 Years QUALIFICATIONS: 5 GCSE s Level 6 And Above.
15/04/2026
Full time
Are you an experienced Mobiles Sales professional looking to be part of a global organisation but selling at a local level ? We are recruiting a Business Development Manager to be the Mobiles Specialist for an established telecoms organisation where you will be responsible for achieving new business and sales targets WHY Purpose: To Sell the Business s Products and Services and Future Mobile Proposition to the SME Market in the Coventry, Warwickshire and Northamptonshire Area. As a leading telecoms company, we should be maximising the potential in our base to sell mobile and to be recognised as the No 1 mobile supplier in the Business Market. WITH WHO Relationships: With KDM within the SME Market (Managing Directors, IT Directors, Sales Directors and Finance Directors You will need to be able to sell to Top Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them to be proactively finding opportunity for you to go and close to supplement the work you are doing. With the Management Team: 2 Sales Manager. The Operations Manager. 3 Team Leaders and a Managing Director. It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they are passed to the relevant team within to help resolve any issues. It is also key that you build and develop relationships with key who are there to help you develop. WHAT Activities: We would expect this person to be highly driven. A high work ethic and an ability to make a high number of outbound business development calls to the SME Market. We would also expect this candidate to Landscape all customers and work/manage a prospect bank for mobiles. Knowing your prospect and your customers is vital to making this position work. Making a Minimum 75 Outbound Calls in a B2B environment to over achieve your sales targets At least 3 days per week. We would expect you to book 5 Meetings per week for new business. You will have the support of a Mobile Specialist To Take Ownership of all of your targets and deliver on a consistent Basis NEEDS Inputs: Need to be able to work unsupervised, as part of a team and able to achieve results through virtual team working. An appreciation of confidentiality is essential. Understand and comply with regulatory, fair trading and competition roles. Must be able to work in front of a VDU for long periods of time. SKILLS Key Competencies: CULTUAL and BEHAVOURIAL FIT: • Trustworthy • High Work Ethic • Work with High Integrity • Disciplined • Positive Mental Attitude. TECHNICAL SKILLS: To be computer Literate. EXPERIENCE: Must Have B2B Mobile Sales Experience Minimum 2 Years QUALIFICATIONS: 5 GCSE s Level 6 And Above.
Reverse Logistics Operative Are you a highly organised and detail-oriented individual with a knack for logistics? We're seeking a Reverse Logistics Operative to join our client's team. In this role, you will be responsible for managing the return of devices from the field and repair vendors. You'll use systems like SAP and ITSM to process these returns, ensuring each device is routed correctly to engineers, stock, or back to vendors for repair. You'll also handle all warranty returns and work closely with supervisors, managers, and engineers to ensure a smooth and efficient workflow. Excellent communication skills are essential to maintain our high standards of timely and accurate processing. If you are a proactive problem-solver with a strong ability to manage multiple tasks, we want to hear from you. Apply today to become a key part of the operations team! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/10/2025
Contractor
Reverse Logistics Operative Are you a highly organised and detail-oriented individual with a knack for logistics? We're seeking a Reverse Logistics Operative to join our client's team. In this role, you will be responsible for managing the return of devices from the field and repair vendors. You'll use systems like SAP and ITSM to process these returns, ensuring each device is routed correctly to engineers, stock, or back to vendors for repair. You'll also handle all warranty returns and work closely with supervisors, managers, and engineers to ensure a smooth and efficient workflow. Excellent communication skills are essential to maintain our high standards of timely and accurate processing. If you are a proactive problem-solver with a strong ability to manage multiple tasks, we want to hear from you. Apply today to become a key part of the operations team! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
02/10/2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Compliance Manager Perm Theale: Hybrid (3 days per week on site) You must be eligible to work in the UK without the need for Sponsorship We're looking for a Compliance Manager to support and evolve the compliance function for a telecoms organisation based in Theale. Reporting to the Senior Governance, Risk & Compliance Counsel, you'll lead the development and implementation of compliance programs that mitigate legal and regulatory risks while embedding a culture of ethical and operational integrity. Key Responsibilities: Develop and maintain compliance frameworks, templates, and policies. Monitor relevant regulations (e.g. Ofcom, GDPR, Competition Law) and ensure organisational adherence. Lead audits, manage compliance incidents, and oversee regulatory reporting. Act as a key liaison with stakeholders, regulatory bodies, and legal advisors. Deliver internal training, guidance, and clear compliance communications. Support risk assessments and embed controls into business operations. Requirements: Minimum Bachelors degree or relevant level of experience. A level of commercial acumen to actively seek cost savings and efficiencies by innovation, creative team management. Desired: Experience in telecommunications cell site deployment or related project management. Experience or knowledge of reading and interpreting contracts and contractual clauses. Proven experience in compliance management, ideally within telecoms or a regulated industry. Strong understanding of regulatory frameworks and risk management. Excellent communication and stakeholder engagement skills. Ability to work both strategically and hands-on in a fast-paced environment. Project People is acting as an Employment Agency in relation to this vacancy.
02/10/2025
Full time
Compliance Manager Perm Theale: Hybrid (3 days per week on site) You must be eligible to work in the UK without the need for Sponsorship We're looking for a Compliance Manager to support and evolve the compliance function for a telecoms organisation based in Theale. Reporting to the Senior Governance, Risk & Compliance Counsel, you'll lead the development and implementation of compliance programs that mitigate legal and regulatory risks while embedding a culture of ethical and operational integrity. Key Responsibilities: Develop and maintain compliance frameworks, templates, and policies. Monitor relevant regulations (e.g. Ofcom, GDPR, Competition Law) and ensure organisational adherence. Lead audits, manage compliance incidents, and oversee regulatory reporting. Act as a key liaison with stakeholders, regulatory bodies, and legal advisors. Deliver internal training, guidance, and clear compliance communications. Support risk assessments and embed controls into business operations. Requirements: Minimum Bachelors degree or relevant level of experience. A level of commercial acumen to actively seek cost savings and efficiencies by innovation, creative team management. Desired: Experience in telecommunications cell site deployment or related project management. Experience or knowledge of reading and interpreting contracts and contractual clauses. Proven experience in compliance management, ideally within telecoms or a regulated industry. Strong understanding of regulatory frameworks and risk management. Excellent communication and stakeholder engagement skills. Ability to work both strategically and hands-on in a fast-paced environment. Project People is acting as an Employment Agency in relation to this vacancy.
Four Squared Recruitment Ltd
Upper Colwall, Worcestershire
Key Client Account Manager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales, Product, and Support teams Managing onboarding, renewals, escalations, and lifecycle engagement Shaping the customer experience strategy as the business grows What We're Looking For Proven experience managing Customer Success or Service Delivery teams (ideally 100+ accounts) Background in fast-growth telecoms, MSP, or IT services business Track record of retaining and growing key customer accounts Excellent communication, mentoring, and stakeholder engagement skills Commercially minded, customer-obsessed, and data-driven Highly organised, analytical, and tech-savvy (Excel, reporting tools) Benefits 25 days holiday + bank holidays Onsite parking Clear opportunities for career growth in a scaling business Purpose-driven culture with real investment in social impact If you're an experienced service leader with a passion for customer experience and a strong understanding of IT and telecoms, this is your chance to make a big impact in a values-led, fast-growing company.
01/09/2025
Full time
Key Client Account Manager Malvern £45,000+ Bonus Are you passionate about delivering world-class service and building high-performing teams? An exciting opportunity has arisen with a fast-growing IT & telecoms services provider, specialising in mobile device and connectivity solutions for large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales, Product, and Support teams Managing onboarding, renewals, escalations, and lifecycle engagement Shaping the customer experience strategy as the business grows What We're Looking For Proven experience managing Customer Success or Service Delivery teams (ideally 100+ accounts) Background in fast-growth telecoms, MSP, or IT services business Track record of retaining and growing key customer accounts Excellent communication, mentoring, and stakeholder engagement skills Commercially minded, customer-obsessed, and data-driven Highly organised, analytical, and tech-savvy (Excel, reporting tools) Benefits 25 days holiday + bank holidays Onsite parking Clear opportunities for career growth in a scaling business Purpose-driven culture with real investment in social impact If you're an experienced service leader with a passion for customer experience and a strong understanding of IT and telecoms, this is your chance to make a big impact in a values-led, fast-growing company.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager
Location: London
Department: Digital Operations
Salary: £60-70k + Benefits
Company Overview:
We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects.
As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards.
Key Responsibilities:
Team Leadership and Management:
Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist.
Allocate resources efficiently to ensure timely and successful project delivery.
Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team.Operational Oversight:
Oversee the daily operations of digital systems, applications, and infrastructure.
Ensure high availability and performance of all IT services and applications.
Implement and maintain monitoring systems to proactively identify and resolve issues.Application Support:
Manage application support activities to ensure the prompt resolution of incidents and service requests.
Collaborate with the Application Support Manager to develop and implement effective support processes and documentation.
Ensure all applications are updated, patched, and maintained in line with best practices.Technical Project Management:
Oversee the planning, execution, and delivery of technical projects.
Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget.
Facilitate communication and collaboration between project teams and stakeholders.Cyber Security and Compliance:
Ensure the implementation and adherence to cyber security policies and procedures.
Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits.
Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus.Quality Assurance:
Oversee the end-to-end quality assurance process for all digital products and services.
Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing.
Ensure quality assurance processes are followed to maintain high standards.Strategic Planning and Improvement:
Develop and implement strategies to enhance digital operations and IT service delivery.
Identify opportunities for process optimisation and efficiency gains.Stakeholder Communication:
Act as the primary point of contact for all digital operations-related matters.
Provide regular updates to senior management on the status of projects, operational performance, and security compliance.
Facilitate effective communication between IT teams and business units.Problem Solving and Incident Management:
Manage and resolve high-priority incidents and critical issues.
Conduct root cause analysis and implement corrective actions to prevent recurrence.
Develop and maintain incident response plans and procedures.Requirements:
Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role.
Strong leadership and team management skills with the ability to mentor and inspire a diverse team.
Excellent understanding of IT infrastructure, application support, and digital operations.
Demonstrated experience in managing technical projects and ensuring successful delivery.
In-depth knowledge of cyber security principles and compliance requirements.
Strong understanding of quality assurance processes and methodologies.
Exceptional problem-solving and analytical abilities.
Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
Familiarity with IT service management (ITSM) frameworks such as ITIL.
Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.What We Offer:
Competitive salary and benefits package.
A dynamic, collaborative work environment with opportunities for professional development and growth.
A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
01/06/2025
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager
Location: London
Department: Digital Operations
Salary: £60-70k + Benefits
Company Overview:
We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects.
As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards.
Key Responsibilities:
Team Leadership and Management:
Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist.
Allocate resources efficiently to ensure timely and successful project delivery.
Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team.Operational Oversight:
Oversee the daily operations of digital systems, applications, and infrastructure.
Ensure high availability and performance of all IT services and applications.
Implement and maintain monitoring systems to proactively identify and resolve issues.Application Support:
Manage application support activities to ensure the prompt resolution of incidents and service requests.
Collaborate with the Application Support Manager to develop and implement effective support processes and documentation.
Ensure all applications are updated, patched, and maintained in line with best practices.Technical Project Management:
Oversee the planning, execution, and delivery of technical projects.
Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget.
Facilitate communication and collaboration between project teams and stakeholders.Cyber Security and Compliance:
Ensure the implementation and adherence to cyber security policies and procedures.
Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits.
Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus.Quality Assurance:
Oversee the end-to-end quality assurance process for all digital products and services.
Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing.
Ensure quality assurance processes are followed to maintain high standards.Strategic Planning and Improvement:
Develop and implement strategies to enhance digital operations and IT service delivery.
Identify opportunities for process optimisation and efficiency gains.Stakeholder Communication:
Act as the primary point of contact for all digital operations-related matters.
Provide regular updates to senior management on the status of projects, operational performance, and security compliance.
Facilitate effective communication between IT teams and business units.Problem Solving and Incident Management:
Manage and resolve high-priority incidents and critical issues.
Conduct root cause analysis and implement corrective actions to prevent recurrence.
Develop and maintain incident response plans and procedures.Requirements:
Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role.
Strong leadership and team management skills with the ability to mentor and inspire a diverse team.
Excellent understanding of IT infrastructure, application support, and digital operations.
Demonstrated experience in managing technical projects and ensuring successful delivery.
In-depth knowledge of cyber security principles and compliance requirements.
Strong understanding of quality assurance processes and methodologies.
Exceptional problem-solving and analytical abilities.
Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
Familiarity with IT service management (ITSM) frameworks such as ITIL.
Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.What We Offer:
Competitive salary and benefits package.
A dynamic, collaborative work environment with opportunities for professional development and growth.
A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
