Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to 60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview: You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out. Key Responsibilities: Support and liase with customers and internal teams to present viable options on projects and solutions Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month) Supporting 1st and 2nd line engineers, developing their knowledge Work alongside the Service Delivery manager with co-ordination of projects and tasks Technical Skillset: Minimum 3 years experience within IT role Windows OS up to 11 & Windows Server 2012/16/19 Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive) Microsoft Azure / Entra ID Firewall configurations, installs Routing and switch installs DNS, DHCP, TCP/IP, VPN Connections Active Directory / Group Policies Desirable: MSP Experience or experience working in multiple environments Microsoft Certifications IT Security - Malware/spam, backup solutions Leadership skills Benefits: 25 days holiday, plus UK bank holidays Birthday off! Fully expensed company vehicle or mileage paid Group Income Protection EAP - 24hr support Life Assurance If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability! Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
07/02/2025
Full time
Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to 60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview: You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out. Key Responsibilities: Support and liase with customers and internal teams to present viable options on projects and solutions Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month) Supporting 1st and 2nd line engineers, developing their knowledge Work alongside the Service Delivery manager with co-ordination of projects and tasks Technical Skillset: Minimum 3 years experience within IT role Windows OS up to 11 & Windows Server 2012/16/19 Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive) Microsoft Azure / Entra ID Firewall configurations, installs Routing and switch installs DNS, DHCP, TCP/IP, VPN Connections Active Directory / Group Policies Desirable: MSP Experience or experience working in multiple environments Microsoft Certifications IT Security - Malware/spam, backup solutions Leadership skills Benefits: 25 days holiday, plus UK bank holidays Birthday off! Fully expensed company vehicle or mileage paid Group Income Protection EAP - 24hr support Life Assurance If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability! Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Network Engineer permanent - hybrid - 2 days p/week onsite (just outside Cardiff) An exclusive client of ours is looking for a Network Engineer to join their ICT team, supporting and maintaining network infrastructure across 260 depots, offices, and data centres . Key Responsibilities: Configure, manage, and troubleshoot Cisco LAN/WAN, VoIP, and Checkpoint Firewall devices . Maintain and support Wi-Fi networks and VPNs to ensure secure and reliable connectivity. Work with third-party providers to oversee wide-area telecoms and voice platform security (CUCM to Teams Voice). Ensure firewalls, IPS, IDS, and NAC systems are up-to-date and compliant with PCI-DSS security standards . Provide 2nd/3rd line support , escalating issues as needed and mentoring junior IT staff. Participate in network projects , planning and implementing infrastructure changes. On-call support for critical business systems. Skills & Experience: Strong knowledge of Cisco networking (preferably CCNP-certified ). Experience with Checkpoint Firewalls (ideally CCSA-certified ) and VPN technologies . Hands-on experience with Cisco Wireless and SIP/IP Voice systems (CUCM & Teams Voice). Familiarity with ITIL processes and experience working with third-party service providers . A full UK driving licence is required. This is a hybrid role , requiring 2 days per week on-site in South Wales . If you have strong Cisco and security experience and are looking for a challenging role please apply now for more details, thanks!
30/01/2025
Full time
Network Engineer permanent - hybrid - 2 days p/week onsite (just outside Cardiff) An exclusive client of ours is looking for a Network Engineer to join their ICT team, supporting and maintaining network infrastructure across 260 depots, offices, and data centres . Key Responsibilities: Configure, manage, and troubleshoot Cisco LAN/WAN, VoIP, and Checkpoint Firewall devices . Maintain and support Wi-Fi networks and VPNs to ensure secure and reliable connectivity. Work with third-party providers to oversee wide-area telecoms and voice platform security (CUCM to Teams Voice). Ensure firewalls, IPS, IDS, and NAC systems are up-to-date and compliant with PCI-DSS security standards . Provide 2nd/3rd line support , escalating issues as needed and mentoring junior IT staff. Participate in network projects , planning and implementing infrastructure changes. On-call support for critical business systems. Skills & Experience: Strong knowledge of Cisco networking (preferably CCNP-certified ). Experience with Checkpoint Firewalls (ideally CCSA-certified ) and VPN technologies . Hands-on experience with Cisco Wireless and SIP/IP Voice systems (CUCM & Teams Voice). Familiarity with ITIL processes and experience working with third-party service providers . A full UK driving licence is required. This is a hybrid role , requiring 2 days per week on-site in South Wales . If you have strong Cisco and security experience and are looking for a challenging role please apply now for more details, thanks!
3rd Line Infrastructure Engineer - Exeter An exciting opportunity for an experienced 3rd Line Infrastructure Engineer to join a fast-growing client of mine who are based in the Exeter area. The 3rd Line Infrastructure Engineer will be joining an established team and the role comes about due to company growth. This is a client facing and project focussed role with some travel expected to client sites across the UK. In order to be considered for this 3rd Line Infrastructure Engineer position most of the following skills and experiences are required: Proven experience in a 3rd line infrastructure role Windows Server 2019 / 2022 etc. Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 Azure Understanding of Information Security best practices MS Exchange Server 2016 / 2019 Cyber Essentials Power Automate and Power BI Experience of Cloud Migrations Virtualisation - VMware / Hyper-V. Experience of project delivery, scoping projects, gathering user requirements etc. Excellent benefits, training and career progression are offered with this role plus plenty of flexibility to work from home. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
29/01/2025
Full time
3rd Line Infrastructure Engineer - Exeter An exciting opportunity for an experienced 3rd Line Infrastructure Engineer to join a fast-growing client of mine who are based in the Exeter area. The 3rd Line Infrastructure Engineer will be joining an established team and the role comes about due to company growth. This is a client facing and project focussed role with some travel expected to client sites across the UK. In order to be considered for this 3rd Line Infrastructure Engineer position most of the following skills and experiences are required: Proven experience in a 3rd line infrastructure role Windows Server 2019 / 2022 etc. Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 Azure Understanding of Information Security best practices MS Exchange Server 2016 / 2019 Cyber Essentials Power Automate and Power BI Experience of Cloud Migrations Virtualisation - VMware / Hyper-V. Experience of project delivery, scoping projects, gathering user requirements etc. Excellent benefits, training and career progression are offered with this role plus plenty of flexibility to work from home. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
NMS Recruit have a fantastic opportunity to work for a thriving ISP that's growing from strength to strength. As Field Connections Lead you will be responsible for supporting the connections delivery, a pivotal role within the business. The business is scaling at pace, you will ensure the day-to-day connection targets are met. The role is responsible for successful delivery of all planned connections, whilst ensuring capable resources are available for the forecast connection visible in the future pipeline. The Lead will ensure that contractors delivering connections do so on time, to budget, to the agreed quality standards and in accordance with all safety requirements. You will be responsible for the Southern Region which will involve working in the field, office and remotely. Responsibilities Responsible for the day to day delivery of surveys and connections: - Timeliness of on the day delivery - Quality of works undertaken. - Customer satisfaction of engineer (contractor) visit. - Ensuring on the day appointments are met. Working with the Field Connections team to ensure that connections are managed to budget and that incremental costs from 3rd party contractors are managed appropriately. Agreeing on the day delivery changes to include: - Variation in delivery method. - Approving delivery cost changes in accordance with their approval level. - Approving and processing contractor quotes that are not on the fixed price. Ensuring on the day resources are available for all activities. Ensuring the following days resources are aligned and available to meet customer appointment requirements To deal with on the day escalations making appropriate actions to ensure escalation recovery. Liaise with the Provisioning Team ensuring smooth on the day delivery keeping all stakeholders informed of progress, particularly if potential delay occurs. General day-2-day communication with contractors assigned to surveys and connections. Advise the field teams appropriately reviewing surveys with issues to ensure connection delivery can be met. To act as a technical process expert, advising and coaching Technicians in the Field, ensuring all activities are completed to our company specification and that the integrity of the network is maintained. Ensuring that appropriate risk assessments / method statements are in place and that all customer connection engineers are trained and aware of responsibilities. Day to day Liaison with local authorities highways & street work teams as required. Ordering and supply of stock / materials as required. Experience Professional Qualification (degree or significant industry experience) 2- 3 years experience within a similar role where you managed contractors Telecoms Supervisory Experience Intermediate in MS Office (Outlook, Excel, Word, Visio, Power Point) OSP Telecoms Network Build Fibre Optics Splicing & OTDR testing Blown & traditional cable installation Valid Streetworks Supervisor Certification Full driving licence Fibre Optic/Fibre Installation Certification (Desirable) CSCS Construction Site Supervisor Card (Desirable) Openreach PIA Accreditation Good facilitation skills - able to run workshops and external project meetings Benefits Up to 50,000 DOE Car Allowance Death in Service Birthday off 25 days holiday plus bank holidays Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
29/01/2025
Full time
NMS Recruit have a fantastic opportunity to work for a thriving ISP that's growing from strength to strength. As Field Connections Lead you will be responsible for supporting the connections delivery, a pivotal role within the business. The business is scaling at pace, you will ensure the day-to-day connection targets are met. The role is responsible for successful delivery of all planned connections, whilst ensuring capable resources are available for the forecast connection visible in the future pipeline. The Lead will ensure that contractors delivering connections do so on time, to budget, to the agreed quality standards and in accordance with all safety requirements. You will be responsible for the Southern Region which will involve working in the field, office and remotely. Responsibilities Responsible for the day to day delivery of surveys and connections: - Timeliness of on the day delivery - Quality of works undertaken. - Customer satisfaction of engineer (contractor) visit. - Ensuring on the day appointments are met. Working with the Field Connections team to ensure that connections are managed to budget and that incremental costs from 3rd party contractors are managed appropriately. Agreeing on the day delivery changes to include: - Variation in delivery method. - Approving delivery cost changes in accordance with their approval level. - Approving and processing contractor quotes that are not on the fixed price. Ensuring on the day resources are available for all activities. Ensuring the following days resources are aligned and available to meet customer appointment requirements To deal with on the day escalations making appropriate actions to ensure escalation recovery. Liaise with the Provisioning Team ensuring smooth on the day delivery keeping all stakeholders informed of progress, particularly if potential delay occurs. General day-2-day communication with contractors assigned to surveys and connections. Advise the field teams appropriately reviewing surveys with issues to ensure connection delivery can be met. To act as a technical process expert, advising and coaching Technicians in the Field, ensuring all activities are completed to our company specification and that the integrity of the network is maintained. Ensuring that appropriate risk assessments / method statements are in place and that all customer connection engineers are trained and aware of responsibilities. Day to day Liaison with local authorities highways & street work teams as required. Ordering and supply of stock / materials as required. Experience Professional Qualification (degree or significant industry experience) 2- 3 years experience within a similar role where you managed contractors Telecoms Supervisory Experience Intermediate in MS Office (Outlook, Excel, Word, Visio, Power Point) OSP Telecoms Network Build Fibre Optics Splicing & OTDR testing Blown & traditional cable installation Valid Streetworks Supervisor Certification Full driving licence Fibre Optic/Fibre Installation Certification (Desirable) CSCS Construction Site Supervisor Card (Desirable) Openreach PIA Accreditation Good facilitation skills - able to run workshops and external project meetings Benefits Up to 50,000 DOE Car Allowance Death in Service Birthday off 25 days holiday plus bank holidays Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Technical Support Analyst Location: Birchwood, WA3 7QZ Salary: £23,000 - £25,000 per annum Contract: Permanent, Full Time We are Kloud9 and we are recruiting! We are looking for a Technical Support Analyst to join our friendly team at our Birchwood office. We will provide you with all the tools, training and systems you need to be able to provide first class customer service to our clients. We have created a working environment where you can be yourself and make a real contribution to how the support team and wider business functions operate on a day-to-day basis. One of our goals is to outshine the competition and you will play a major part in helping us to achieve this. Key Responsibilities: • Acting as the escalation point for 1st line support • Diagnosing and resolving faults • Escalating faults to 3rd line teams • Logging all faults / enquiries on our internal CRM • Liaising with 3rd party suppliers and internal departments to get faults resolved within agreed SLA's • Placing orders on 3rd party portals • Keeping customers informed of order progress • Helping with Internal projects Technical Support - What we need from you: We are looking for someone who can display a 'can do attitude' and won't be afraid of wearing multiple hats and going above and beyond for our customers. You should have a detailed understanding of how fibre networks work and have demonstratable knowledge of supporting both residential and business customers. We need someone who stays calm under pressure and isn't afraid of pushing themselves. In addition to this you will: • Have a good understanding of TCP / IP protocols • Have at least 12 months experience working in a help desk environment • Have previous experience of configuration, administration and management of network services, eg VPN, Radius, IP address allocation planning • Have the ability to plan and deploy large scale IT projects • Demonstrate experience of being a team player • Have previous experience working towards / exceeding weekly and monthly department KPI's Desirables: • Experience of Sonar • Experience of supporting Voip • Experience with Mikrotic • Experience with RIPE • UK Driving Licence Benefits: • Company pension scheme • 20 days annual leave plus Bank Holidays If you feel you have the relevant skills and experience to be successful within this role, click 'APPLY' today, forwarding a recent copy of your CV for consideration in the first instance. It would be great if you had experience in the following: Customer Service, CSA, Technical, Technical Support, 1st Line Support, IT, IT Engineering, IT Support, Telecoms, Telecommunication, Network, Networking, TCP, IP, VPN No agencies please!
04/11/2021
Full time
Technical Support Analyst Location: Birchwood, WA3 7QZ Salary: £23,000 - £25,000 per annum Contract: Permanent, Full Time We are Kloud9 and we are recruiting! We are looking for a Technical Support Analyst to join our friendly team at our Birchwood office. We will provide you with all the tools, training and systems you need to be able to provide first class customer service to our clients. We have created a working environment where you can be yourself and make a real contribution to how the support team and wider business functions operate on a day-to-day basis. One of our goals is to outshine the competition and you will play a major part in helping us to achieve this. Key Responsibilities: • Acting as the escalation point for 1st line support • Diagnosing and resolving faults • Escalating faults to 3rd line teams • Logging all faults / enquiries on our internal CRM • Liaising with 3rd party suppliers and internal departments to get faults resolved within agreed SLA's • Placing orders on 3rd party portals • Keeping customers informed of order progress • Helping with Internal projects Technical Support - What we need from you: We are looking for someone who can display a 'can do attitude' and won't be afraid of wearing multiple hats and going above and beyond for our customers. You should have a detailed understanding of how fibre networks work and have demonstratable knowledge of supporting both residential and business customers. We need someone who stays calm under pressure and isn't afraid of pushing themselves. In addition to this you will: • Have a good understanding of TCP / IP protocols • Have at least 12 months experience working in a help desk environment • Have previous experience of configuration, administration and management of network services, eg VPN, Radius, IP address allocation planning • Have the ability to plan and deploy large scale IT projects • Demonstrate experience of being a team player • Have previous experience working towards / exceeding weekly and monthly department KPI's Desirables: • Experience of Sonar • Experience of supporting Voip • Experience with Mikrotic • Experience with RIPE • UK Driving Licence Benefits: • Company pension scheme • 20 days annual leave plus Bank Holidays If you feel you have the relevant skills and experience to be successful within this role, click 'APPLY' today, forwarding a recent copy of your CV for consideration in the first instance. It would be great if you had experience in the following: Customer Service, CSA, Technical, Technical Support, 1st Line Support, IT, IT Engineering, IT Support, Telecoms, Telecommunication, Network, Networking, TCP, IP, VPN No agencies please!
Founded in 2004, we are a forward thinking, ambitious Telecoms and IT provider, based on the South Coast. Over the last 16 years, The Focus Group have grown to over 500 staff and a business with annual revenues exceeding £60m. We opened our new state of the art Head Office in Shoreham-By-Sea, July 2019. Our brand-new HQ has proven to be a positive, fun and productive environment for our workforce. With the contemporary interior design, break-out areas, roof top terrace, games room and 'The Hut', our in-house canteen, employees are thriving in their jobs and having fun! Now a top 100 UK company to work for and a top 10 Telecom business, we are looking for a manager role that is critical to the business. This role is to ensure the effective and efficient running of the Engineering Logistics team, currently 7 employees. This role incorporates our Remote and Field Engineering capabilities across the Group and works closely with our Head of Engineering to facilitate cost effective methods of delivery across the country whilst maintaining high standards of Customer Service. Principal Responsibilities: Working closely with the Head of Engineering and Head of Service Delivery, oversee the Coordination of the Field and Desk Engineers across the Group Manage the team and their progression and reviews. Ensuring Engineers are dispatched efficiently in conjunction with skill set and geographic location, where applicable. Assist in on boarding companies into the Focus Family from an acquisitions process, including aligning Engineering resources and pricing. Monitor, track and report on Delivery to Target performance within the Engineering Team. Working closely with our Purchasing Coordinator, highlight any future stock requirements ensuring Supplier issues and concerns are highlighted. Assist in the planning and roll out of Programmes and Multi Product Projects. Identify role responsibilities within the team and ensure it is structured to facilitate the delivery of service to our Engineers across the Group. Planning and Installations input into Service Delivery Operational Performance. Working with our Head of Engineering, manage our 3rd party contractor book and ensure the quality of their installs is tracked and upheld. Essential Skills and Experience: Calm and organised to ensure workloads are managed effectively - it gets busy and challenges arise. Must be able to think strategically whilst also keeping a close eye on the here and now. Solid knowledge of locations across the UK - we need to know where we are sending engineers, their most efficient route or where to call upon 3rd party companies based on location. Confident when speaking to developers and 3rd Excellent communications skills both verbal and written. Accurate numeracy, written and data entry skills. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) We offer lots of opportunities to develop and further our employee's careers offering training and personal development plans. We are a very sociable Company and regularly hold events such as Pub Quizzes, Sports Events, Awards Ceremonies and many more. We will continue to grow as a Company which will create exciting opportunities for employees of Focus Group. If you can demonstrate the skills required above, please apply on-line today
04/11/2021
Full time
Founded in 2004, we are a forward thinking, ambitious Telecoms and IT provider, based on the South Coast. Over the last 16 years, The Focus Group have grown to over 500 staff and a business with annual revenues exceeding £60m. We opened our new state of the art Head Office in Shoreham-By-Sea, July 2019. Our brand-new HQ has proven to be a positive, fun and productive environment for our workforce. With the contemporary interior design, break-out areas, roof top terrace, games room and 'The Hut', our in-house canteen, employees are thriving in their jobs and having fun! Now a top 100 UK company to work for and a top 10 Telecom business, we are looking for a manager role that is critical to the business. This role is to ensure the effective and efficient running of the Engineering Logistics team, currently 7 employees. This role incorporates our Remote and Field Engineering capabilities across the Group and works closely with our Head of Engineering to facilitate cost effective methods of delivery across the country whilst maintaining high standards of Customer Service. Principal Responsibilities: Working closely with the Head of Engineering and Head of Service Delivery, oversee the Coordination of the Field and Desk Engineers across the Group Manage the team and their progression and reviews. Ensuring Engineers are dispatched efficiently in conjunction with skill set and geographic location, where applicable. Assist in on boarding companies into the Focus Family from an acquisitions process, including aligning Engineering resources and pricing. Monitor, track and report on Delivery to Target performance within the Engineering Team. Working closely with our Purchasing Coordinator, highlight any future stock requirements ensuring Supplier issues and concerns are highlighted. Assist in the planning and roll out of Programmes and Multi Product Projects. Identify role responsibilities within the team and ensure it is structured to facilitate the delivery of service to our Engineers across the Group. Planning and Installations input into Service Delivery Operational Performance. Working with our Head of Engineering, manage our 3rd party contractor book and ensure the quality of their installs is tracked and upheld. Essential Skills and Experience: Calm and organised to ensure workloads are managed effectively - it gets busy and challenges arise. Must be able to think strategically whilst also keeping a close eye on the here and now. Solid knowledge of locations across the UK - we need to know where we are sending engineers, their most efficient route or where to call upon 3rd party companies based on location. Confident when speaking to developers and 3rd Excellent communications skills both verbal and written. Accurate numeracy, written and data entry skills. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) We offer lots of opportunities to develop and further our employee's careers offering training and personal development plans. We are a very sociable Company and regularly hold events such as Pub Quizzes, Sports Events, Awards Ceremonies and many more. We will continue to grow as a Company which will create exciting opportunities for employees of Focus Group. If you can demonstrate the skills required above, please apply on-line today
About Wiseserve/Computer Assistance
WiseserveLtd is a Limited company registered in England and Wales trading as Computer Assistance. We are one of the largest independent IT support companies in Oxford withacclaimed customer service since 1996. We offer remote and on-site IT support, Web design and development, computer sales and repair services, telecoms, expanding our services every year. We are experts across mostIT related systems including but not limited to Windows, Linux and Macs and aim to provide the very best IT, Telecoms and Internet services for our business and individual customers.
Brief
Come and join an enigmatic team of support technicians who look after our client’s interests.
Work is varied as we support a wide range of technical systems. From Microsoft and Linux through to VMware, Azure and AWS, there is plenty of opportunity to develop a broad skillset and focus on new and interesting technologies.
We are looking for a like-minded applicant who is keen to show us what they can do!
Duties and Responsibilities
To provide technical support forclient andserver devices. Jobs are generated from our automated Nagios monitoring system as well as tickets that ascend through 1stline support.
Onsite visits to local clients suffering outages will be required.
Onsite visits to local clients to install and configure new infrastructure will be required.
Critically evaluating our client’ssystemsto ensure that the latest security and best practises are maintainedis critical.
Carefully and accurately record client system information as well as ticket resolution processes in our systemsas youcomplete tickets.
To provide help and guidance to your colleagues. We all work closely to share information and support each other in our endeavours.
Selection criteria
We like to select candidates based around the ability to show strength in the following areas:
A strong troubleshooting ability. Being able to comprehensively break down problems into clear, manageable tasks is key.
Enthusiasm for sharing knowledge and working as part of a close-knit team.
An ability to sometimes work relatively independently within our busy IT team.
Excellent communication andexplanationskills with the ability to engage withvaried customers on telephone and on-site. Being able to speak on the customers level is important.
A broad knowledge of current technology, systems architecture and software is desired.
An enthusiasm to step outside of comfort zones and attempt work on new, cutting-edge systems is sought after.
Desirable selection criteria
A Microsoft qualified and certification such as MCP/MCTS/MCSA/MCSE/MCITP/AZURE is desirable;
Linux experience is valued but not essential. We maintain a fleet of Linux Servers and administration knowledge will be useful;
Bring your personality, not a suit! A good sense of humour goes a long way in fitting in with our team.
11/06/2020
Full time
About Wiseserve/Computer Assistance
WiseserveLtd is a Limited company registered in England and Wales trading as Computer Assistance. We are one of the largest independent IT support companies in Oxford withacclaimed customer service since 1996. We offer remote and on-site IT support, Web design and development, computer sales and repair services, telecoms, expanding our services every year. We are experts across mostIT related systems including but not limited to Windows, Linux and Macs and aim to provide the very best IT, Telecoms and Internet services for our business and individual customers.
Brief
Come and join an enigmatic team of support technicians who look after our client’s interests.
Work is varied as we support a wide range of technical systems. From Microsoft and Linux through to VMware, Azure and AWS, there is plenty of opportunity to develop a broad skillset and focus on new and interesting technologies.
We are looking for a like-minded applicant who is keen to show us what they can do!
Duties and Responsibilities
To provide technical support forclient andserver devices. Jobs are generated from our automated Nagios monitoring system as well as tickets that ascend through 1stline support.
Onsite visits to local clients suffering outages will be required.
Onsite visits to local clients to install and configure new infrastructure will be required.
Critically evaluating our client’ssystemsto ensure that the latest security and best practises are maintainedis critical.
Carefully and accurately record client system information as well as ticket resolution processes in our systemsas youcomplete tickets.
To provide help and guidance to your colleagues. We all work closely to share information and support each other in our endeavours.
Selection criteria
We like to select candidates based around the ability to show strength in the following areas:
A strong troubleshooting ability. Being able to comprehensively break down problems into clear, manageable tasks is key.
Enthusiasm for sharing knowledge and working as part of a close-knit team.
An ability to sometimes work relatively independently within our busy IT team.
Excellent communication andexplanationskills with the ability to engage withvaried customers on telephone and on-site. Being able to speak on the customers level is important.
A broad knowledge of current technology, systems architecture and software is desired.
An enthusiasm to step outside of comfort zones and attempt work on new, cutting-edge systems is sought after.
Desirable selection criteria
A Microsoft qualified and certification such as MCP/MCTS/MCSA/MCSE/MCITP/AZURE is desirable;
Linux experience is valued but not essential. We maintain a fleet of Linux Servers and administration knowledge will be useful;
Bring your personality, not a suit! A good sense of humour goes a long way in fitting in with our team.
Huntress
Core Network Engineer (Cloud) Are you an experienced NOC engineer? Looking to take the next step in your career? I am looking to speak with Core Network Engineers with demonstrable experience working with Cloud environments to join an extremely reputable London based telecoms company. This is a fantastic opportunity for individuals who are enthusiastic, energetic, and dynamic and have a hunger to progress and develop their own skills. Key Responsibilities: Design, implement and operate hosted instances within multiple cloud based environments Operate Cloud Management Platform based software in order to automate cloud end point service deployments Supporting 3rd/4th line issues Provide out of hours support to the NOC as part of on-call operations Essential Knowledge: Experience with OpenStack and AWS based environments Understanding of Ansible tools and playbook automation CCNA/CCNP or equivalent experience of Cisco routing Demonstrable knowledge of Linux based operating systems For more information please send CVs to jack or call Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
15/02/2019
Huntress
Core Network Engineer (Cloud) Are you an experienced NOC engineer? Looking to take the next step in your career? I am looking to speak with Core Network Engineers with demonstrable experience working with Cloud environments to join an extremely reputable London based telecoms company. This is a fantastic opportunity for individuals who are enthusiastic, energetic, and dynamic and have a hunger to progress and develop their own skills. Key Responsibilities: Design, implement and operate hosted instances within multiple cloud based environments Operate Cloud Management Platform based software in order to automate cloud end point service deployments Supporting 3rd/4th line issues Provide out of hours support to the NOC as part of on-call operations Essential Knowledge: Experience with OpenStack and AWS based environments Understanding of Ansible tools and playbook automation CCNA/CCNP or equivalent experience of Cisco routing Demonstrable knowledge of Linux based operating systems For more information please send CVs to jack or call Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Telecoms Technical Lead - Contract – Iraq
MUST HAVE:- Strong Team Leadership, have experience of mentoring and team leading at least 12 Engineer, strong designing, deploying network infrastructure solutions and architecture, strong Cisco background, have experience of working within an environment with over 600 network devices and over 1500 users. CCIE, Data Centre, Security.
The Telecoms Technical Lead will be responsible for the delivery and support of network services, working with various implementation groups to deliver network project`s to agreed costs and timescales, maintaining quality and ensuring compliance with relevant governance, regulations, standards and policies. The Telecoms Technical Lead will be required to lead a team of engineers with specialist skills in routing/switching, security and unified communications. The role requires an individual who can work in a fast changing environment, implementing solutions, maintaining quality and ensuring compliance with relevant regulations, standards and policies.
Telecoms Technical Lead Key Accountabilities
Ensure trouble-free operations of telecoms infrastructure on site including: core network infrastructure, data centre and campus LAN, terrestrial and VSAT WAN, active network components, firewalls and security components, IP telephony, Video Conferencing etc.
Identify risks to service delivery, recommend options to address risks and execute approved options.
Maximize value from telecommunications contracts.
Manage relationship with 3rd party suppliers and Telco`s.
Develop infrastructure capability to meet agreed service targets.
Manage network, security and UC engineers in the network team to deliver telecom enhancement projects and provide support for existing infrastructure.
Assist with maintaining telecom related portion of the DR plans.
Manage, review and recommend options for new connectivity requests.
Define and execute telecoms related 'changes'
Telecoms Technical Leader Criteria & Qualifications – Essential
University level education in Engineering / IT or related discipline (preferred).
ITIL Foundation
CCNP
CCIE preferred
Experience in designing and deploying network infrastructure solutions.
Broad understanding of IT, Security and IP telephony
Ability to work within a multicultural environment
Desirable
Experience in a similar role in an oil/gas company
Skills/Behaviour
Excellent communication skills (verbal and written). Strong analytical skills. Strong interpersonal skills and able to work with staff at all levels in an organisation. Proactive thinking – the ability to come up with options and solutions. Good attention to detail. Delivery focused. Willing to challenge and be challenged. Motivating, positive, energetic, helpful. Leads by example. Demonstrates strong customer empathy
Telecoms Technical Lead - Contract – Iraq
Established in 1978, NES Global Talent provides a complete range of contract and permanent talent solutions to the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide. With more than 40 offices in 28 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. Offering far more than a traditional recruitment service, we fully support our contractors while they are on assignment with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients
03/05/2017
Telecoms Technical Lead - Contract – Iraq
MUST HAVE:- Strong Team Leadership, have experience of mentoring and team leading at least 12 Engineer, strong designing, deploying network infrastructure solutions and architecture, strong Cisco background, have experience of working within an environment with over 600 network devices and over 1500 users. CCIE, Data Centre, Security.
The Telecoms Technical Lead will be responsible for the delivery and support of network services, working with various implementation groups to deliver network project`s to agreed costs and timescales, maintaining quality and ensuring compliance with relevant governance, regulations, standards and policies. The Telecoms Technical Lead will be required to lead a team of engineers with specialist skills in routing/switching, security and unified communications. The role requires an individual who can work in a fast changing environment, implementing solutions, maintaining quality and ensuring compliance with relevant regulations, standards and policies.
Telecoms Technical Lead Key Accountabilities
Ensure trouble-free operations of telecoms infrastructure on site including: core network infrastructure, data centre and campus LAN, terrestrial and VSAT WAN, active network components, firewalls and security components, IP telephony, Video Conferencing etc.
Identify risks to service delivery, recommend options to address risks and execute approved options.
Maximize value from telecommunications contracts.
Manage relationship with 3rd party suppliers and Telco`s.
Develop infrastructure capability to meet agreed service targets.
Manage network, security and UC engineers in the network team to deliver telecom enhancement projects and provide support for existing infrastructure.
Assist with maintaining telecom related portion of the DR plans.
Manage, review and recommend options for new connectivity requests.
Define and execute telecoms related 'changes'
Telecoms Technical Leader Criteria & Qualifications – Essential
University level education in Engineering / IT or related discipline (preferred).
ITIL Foundation
CCNP
CCIE preferred
Experience in designing and deploying network infrastructure solutions.
Broad understanding of IT, Security and IP telephony
Ability to work within a multicultural environment
Desirable
Experience in a similar role in an oil/gas company
Skills/Behaviour
Excellent communication skills (verbal and written). Strong analytical skills. Strong interpersonal skills and able to work with staff at all levels in an organisation. Proactive thinking – the ability to come up with options and solutions. Good attention to detail. Delivery focused. Willing to challenge and be challenged. Motivating, positive, energetic, helpful. Leads by example. Demonstrates strong customer empathy
Telecoms Technical Lead - Contract – Iraq
Established in 1978, NES Global Talent provides a complete range of contract and permanent talent solutions to the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide. With more than 40 offices in 28 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. Offering far more than a traditional recruitment service, we fully support our contractors while they are on assignment with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients
Technical Support Engineer (2nd Line) - Cambridgeshire - Up to £27,000 DOE + Benefits
One of the fasted growing companies in Cambridgeshire require an experienced Technical Support Engineer to work in a high performing Service Delivery team.
Responsibilities will include:
* Administrative changes including active directory, user account set up and group modifications.
* Asset management of equipment including, but not limited to, mobile phones, computers and peripherals.
* Remote installation of software.
* General troubleshooting of IT hardware and software issues.
* Focus on resolution of support calls to a first time fix.
* Ownership of the issue from receipt until resolution regardless of the location.
Required experience:
* It is essential you have worked in a 2nd line role before, ideally giving both server and desktop support.
* Excellent IT skills.
* A good working knowledge of all levels of support.
* Knowledge of Microsoft products including all office applications and operating systems.
* Experience of setting up and maintaining hardware and software systems.
* Very good communication skills.
* The ability to listen, understand and defuse difficult situations.
* Confident, proactive character, with the ability to deal with challenging situations.
* Ability to problem solve and think on your feet.
* Able to forward think and effect continuous improvement.
The company offer a modern working environment and lots of investment in personal development.
Career opportunities to progress to 3rd line will be available once established.
Please apply now for further details.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
02/05/2017
Technical Support Engineer (2nd Line) - Cambridgeshire - Up to £27,000 DOE + Benefits
One of the fasted growing companies in Cambridgeshire require an experienced Technical Support Engineer to work in a high performing Service Delivery team.
Responsibilities will include:
* Administrative changes including active directory, user account set up and group modifications.
* Asset management of equipment including, but not limited to, mobile phones, computers and peripherals.
* Remote installation of software.
* General troubleshooting of IT hardware and software issues.
* Focus on resolution of support calls to a first time fix.
* Ownership of the issue from receipt until resolution regardless of the location.
Required experience:
* It is essential you have worked in a 2nd line role before, ideally giving both server and desktop support.
* Excellent IT skills.
* A good working knowledge of all levels of support.
* Knowledge of Microsoft products including all office applications and operating systems.
* Experience of setting up and maintaining hardware and software systems.
* Very good communication skills.
* The ability to listen, understand and defuse difficult situations.
* Confident, proactive character, with the ability to deal with challenging situations.
* Ability to problem solve and think on your feet.
* Able to forward think and effect continuous improvement.
The company offer a modern working environment and lots of investment in personal development.
Career opportunities to progress to 3rd line will be available once established.
Please apply now for further details.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Role: IT Support Engineer
Location: Birmingham
Salary: up to £28,000
Skills: Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
An exciting and rapidly growing retail organisation is seeking experienced IT Support Technician to work in their office based in Solihull.
As an IT Support Technician you will provide support and maintenance of all network, telecoms, appliances/ servers and applications including all connected end devices. Ensure prompt fault fix of any communication or accessibility issues. Provide input to future upgrade plans. Support the IT Technical team with and undertake systems maintenance/ upgrade tasks, projects and user/ desktop support.
Skills and Experience
• Experience of working in a 1st, 2nd and 3rd line technical support.
• Experience of fault fix of hardware and software.
• Installation, maintenance and troubleshooting experience of Microsoft Windows workstation operating systems in a local area network.
• Installation, maintenance and troubleshooting experience of a Microsoft server environment.
• Active directory experience including group policy management and creation of user accounts and security groups.
• Experience of troubleshooting network communication errors, server and application faults.
• Knowledge and experience of supporting workstation corporate/bespoke applications including (Exchange, Office Suite, PDF Software, Antivirus etc.)
• Knowledge of network structures, DNS and DHCP.
Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
For more information and to be considered for the IT Support Technician position, please apply with your CV
09/09/2016
Role: IT Support Engineer
Location: Birmingham
Salary: up to £28,000
Skills: Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
An exciting and rapidly growing retail organisation is seeking experienced IT Support Technician to work in their office based in Solihull.
As an IT Support Technician you will provide support and maintenance of all network, telecoms, appliances/ servers and applications including all connected end devices. Ensure prompt fault fix of any communication or accessibility issues. Provide input to future upgrade plans. Support the IT Technical team with and undertake systems maintenance/ upgrade tasks, projects and user/ desktop support.
Skills and Experience
• Experience of working in a 1st, 2nd and 3rd line technical support.
• Experience of fault fix of hardware and software.
• Installation, maintenance and troubleshooting experience of Microsoft Windows workstation operating systems in a local area network.
• Installation, maintenance and troubleshooting experience of a Microsoft server environment.
• Active directory experience including group policy management and creation of user accounts and security groups.
• Experience of troubleshooting network communication errors, server and application faults.
• Knowledge and experience of supporting workstation corporate/bespoke applications including (Exchange, Office Suite, PDF Software, Antivirus etc.)
• Knowledge of network structures, DNS and DHCP.
Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
For more information and to be considered for the IT Support Technician position, please apply with your CV
Our client, an international organisation is looking for an experienced 2nd or 3rd line Engineer to work within their Service Operations team covering 24x7 shifts, 365 days per year. The team is responsible for delivering technical support to UK business customers, troubleshooting as well as managing customer solutions to identify incidents and maintain service.
Main Responsibilities;
• Ensuring the highest levels of service are delivered to the customer base
• Providing telephone and ticketing based customer support
• Assessing the impact/urgency of tickets and gathering appropriate information for each request
• Resolving all customer issues raised within agreed SLAs
• Maintaining accurate record of activities completed throughout the ticket lifecycle
• Escalating issues as appropriate
• Liaising with third party suppliers to ensure changes are resolved efficiently
• Working closely within the larger team to maintain service excellence
• Proactively developing documentation and knowledgebase across the team
• Adhering to strict process and procedure
• Liaising with Engineering teams in order to further develop troubleshooting processes
• Taking responsibility for all out of hours duties including stack management, PRs and planned engineering work communication
• Troubleshooting and repairing hardware faults and installing spares or components as required
• Carrying out physical checks and audits as required by the business.
Successful candidates will have:
• Proven experience of providing customer support
• Previous ISP, Managed Service or Telecoms experience
• Knowledge of ITIL environments
• Ability to communicate technical language into user friendly information
• Ability to cope well under pressure
• Motivation and a can do attitude
• Excellent understanding of IT Service Management
• Analytical and problem solving skills
• A thorough understanding of the majority of the following technologies;
o Firewall
o VPN
o Networking
o DNS
o TCP/IP routing protocols
o MPLS
o Broadband
o Leased Lines (Copper and Fibre)
o Telephony (Traditional and VoIP)
o Network Design
o Load Balancing
o Email (SMTP and POP mail delivery)
o Microsoft Exchange Server infrastructure
o Domain Names and DNS Management
o Anti-Virus and Web Security services
o Hosting
o VMware
o Windows
o Linux
This is a full time, permanent position working for a highly successful, dynamic organisation. This role operates on a 24x7 day and night shift pattern which operates between the hours of 8am to 8pm and 8pm to 8am. If you feel you have the right level of technical knowledge as well as a highly customer focused attitude, this could be the ideal role for you. Don’t miss out on this opportunity, apply now
09/09/2016
Our client, an international organisation is looking for an experienced 2nd or 3rd line Engineer to work within their Service Operations team covering 24x7 shifts, 365 days per year. The team is responsible for delivering technical support to UK business customers, troubleshooting as well as managing customer solutions to identify incidents and maintain service.
Main Responsibilities;
• Ensuring the highest levels of service are delivered to the customer base
• Providing telephone and ticketing based customer support
• Assessing the impact/urgency of tickets and gathering appropriate information for each request
• Resolving all customer issues raised within agreed SLAs
• Maintaining accurate record of activities completed throughout the ticket lifecycle
• Escalating issues as appropriate
• Liaising with third party suppliers to ensure changes are resolved efficiently
• Working closely within the larger team to maintain service excellence
• Proactively developing documentation and knowledgebase across the team
• Adhering to strict process and procedure
• Liaising with Engineering teams in order to further develop troubleshooting processes
• Taking responsibility for all out of hours duties including stack management, PRs and planned engineering work communication
• Troubleshooting and repairing hardware faults and installing spares or components as required
• Carrying out physical checks and audits as required by the business.
Successful candidates will have:
• Proven experience of providing customer support
• Previous ISP, Managed Service or Telecoms experience
• Knowledge of ITIL environments
• Ability to communicate technical language into user friendly information
• Ability to cope well under pressure
• Motivation and a can do attitude
• Excellent understanding of IT Service Management
• Analytical and problem solving skills
• A thorough understanding of the majority of the following technologies;
o Firewall
o VPN
o Networking
o DNS
o TCP/IP routing protocols
o MPLS
o Broadband
o Leased Lines (Copper and Fibre)
o Telephony (Traditional and VoIP)
o Network Design
o Load Balancing
o Email (SMTP and POP mail delivery)
o Microsoft Exchange Server infrastructure
o Domain Names and DNS Management
o Anti-Virus and Web Security services
o Hosting
o VMware
o Windows
o Linux
This is a full time, permanent position working for a highly successful, dynamic organisation. This role operates on a 24x7 day and night shift pattern which operates between the hours of 8am to 8pm and 8pm to 8am. If you feel you have the right level of technical knowledge as well as a highly customer focused attitude, this could be the ideal role for you. Don’t miss out on this opportunity, apply now
IT Support Engineer (3rd line) - Gloucester - £30K-35K+Benefits
A successful IT consultancy is looking to recruit an IT Line Support Engineer (3rd line) due to continued growth. This 3rd Line Support role is working for a company that invests a lot in their employees and offers a supportive environment.
As the IT Support Engineer (3rd line) you will be providing service desk and project support to a range of clients. The majority of this work will be remotely however there will be some travelling to client sites. There will be a 50/50 split between support and project delivery.
As the IT Technical Support Engineer (3rd line) will need most of the following skills and experience:
- Provided 2nd and 3rd line support
- Active Directory including group policies
- Networking including DHCP, routing, firewalls and TCP/IP
- Windows Desktop / Server environments
- VMWare / Virtualisation technologies
- ITIL
It is essential that you own a car as there will be some travel to client sites.
This position is commutable from Cheltenham, Gloucester, Bristol, Bath, Chippenham, Swindon, Worcester, Hereford and surrounding areas.
Interested? Ensure you email Glenn with your CV via and call me on 01179227000 to discuss.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
09/09/2016
IT Support Engineer (3rd line) - Gloucester - £30K-35K+Benefits
A successful IT consultancy is looking to recruit an IT Line Support Engineer (3rd line) due to continued growth. This 3rd Line Support role is working for a company that invests a lot in their employees and offers a supportive environment.
As the IT Support Engineer (3rd line) you will be providing service desk and project support to a range of clients. The majority of this work will be remotely however there will be some travelling to client sites. There will be a 50/50 split between support and project delivery.
As the IT Technical Support Engineer (3rd line) will need most of the following skills and experience:
- Provided 2nd and 3rd line support
- Active Directory including group policies
- Networking including DHCP, routing, firewalls and TCP/IP
- Windows Desktop / Server environments
- VMWare / Virtualisation technologies
- ITIL
It is essential that you own a car as there will be some travel to client sites.
This position is commutable from Cheltenham, Gloucester, Bristol, Bath, Chippenham, Swindon, Worcester, Hereford and surrounding areas.
Interested? Ensure you email Glenn with your CV via and call me on 01179227000 to discuss.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Role: IT Support Engineer
Location: Birmingham
Salary: up to £28,000
Skills: Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
An exciting and rapidly growing retail organisation is seeking experienced IT Support Technician to work in their office based in Solihull.
As an IT Support Technician you will provide support and maintenance of all network, telecoms, appliances/ servers and applications including all connected end devices. Ensure prompt fault fix of any communication or accessibility issues. Provide input to future upgrade plans. Support the IT Technical team with and undertake systems maintenance/ upgrade tasks, projects and user/ desktop support.
Skills and Experience
• Experience of working in a 1st, 2nd and 3rd line technical support.
• Experience of fault fix of hardware and software.
• Installation, maintenance and troubleshooting experience of Microsoft Windows workstation operating systems in a local area network.
• Installation, maintenance and troubleshooting experience of a Microsoft server environment.
• Active directory experience including group policy management and creation of user accounts and security groups.
• Experience of troubleshooting network communication errors, server and application faults.
• Knowledge and experience of supporting workstation corporate/bespoke applications including (Exchange, Office Suite, PDF Software, Antivirus etc.)
• Knowledge of network structures, DNS and DHCP.
Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
For more information and to be considered for the IT Support Technician position, please apply with your CV
09/09/2016
Role: IT Support Engineer
Location: Birmingham
Salary: up to £28,000
Skills: Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
An exciting and rapidly growing retail organisation is seeking experienced IT Support Technician to work in their office based in Solihull.
As an IT Support Technician you will provide support and maintenance of all network, telecoms, appliances/ servers and applications including all connected end devices. Ensure prompt fault fix of any communication or accessibility issues. Provide input to future upgrade plans. Support the IT Technical team with and undertake systems maintenance/ upgrade tasks, projects and user/ desktop support.
Skills and Experience
• Experience of working in a 1st, 2nd and 3rd line technical support.
• Experience of fault fix of hardware and software.
• Installation, maintenance and troubleshooting experience of Microsoft Windows workstation operating systems in a local area network.
• Installation, maintenance and troubleshooting experience of a Microsoft server environment.
• Active directory experience including group policy management and creation of user accounts and security groups.
• Experience of troubleshooting network communication errors, server and application faults.
• Knowledge and experience of supporting workstation corporate/bespoke applications including (Exchange, Office Suite, PDF Software, Antivirus etc.)
• Knowledge of network structures, DNS and DHCP.
Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
For more information and to be considered for the IT Support Technician position, please apply with your CV
Role: IT Support Engineer
Location: Birmingham
Salary: up to £28,000
Skills: Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
An exciting and rapidly growing retail organisation is seeking experienced IT Support Technician to work in their office based in Solihull.
As an IT Support Technician you will provide support and maintenance of all network, telecoms, appliances/ servers and applications including all connected end devices. Ensure prompt fault fix of any communication or accessibility issues. Provide input to future upgrade plans. Support the IT Technical team with and undertake systems maintenance/ upgrade tasks, projects and user/ desktop support.
Skills and Experience
• Experience of working in a 1st, 2nd and 3rd line technical support.
• Experience of fault fix of hardware and software.
• Installation, maintenance and troubleshooting experience of Microsoft Windows workstation operating systems in a local area network.
• Installation, maintenance and troubleshooting experience of a Microsoft server environment.
• Active directory experience including group policy management and creation of user accounts and security groups.
• Experience of troubleshooting network communication errors, server and application faults.
• Knowledge and experience of supporting workstation corporate/bespoke applications including (Exchange, Office Suite, PDF Software, Antivirus etc.)
• Knowledge of network structures, DNS and DHCP.
Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
For more information and to be considered for the IT Support Technician position, please apply with your CV
09/09/2016
Role: IT Support Engineer
Location: Birmingham
Salary: up to £28,000
Skills: Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
An exciting and rapidly growing retail organisation is seeking experienced IT Support Technician to work in their office based in Solihull.
As an IT Support Technician you will provide support and maintenance of all network, telecoms, appliances/ servers and applications including all connected end devices. Ensure prompt fault fix of any communication or accessibility issues. Provide input to future upgrade plans. Support the IT Technical team with and undertake systems maintenance/ upgrade tasks, projects and user/ desktop support.
Skills and Experience
• Experience of working in a 1st, 2nd and 3rd line technical support.
• Experience of fault fix of hardware and software.
• Installation, maintenance and troubleshooting experience of Microsoft Windows workstation operating systems in a local area network.
• Installation, maintenance and troubleshooting experience of a Microsoft server environment.
• Active directory experience including group policy management and creation of user accounts and security groups.
• Experience of troubleshooting network communication errors, server and application faults.
• Knowledge and experience of supporting workstation corporate/bespoke applications including (Exchange, Office Suite, PDF Software, Antivirus etc.)
• Knowledge of network structures, DNS and DHCP.
Microsoft Server, Active Directory, Exchange, DNS, DHCP, 2nd Line Support, 3rd Line Support
For more information and to be considered for the IT Support Technician position, please apply with your CV
Senior IP Network Engineer
Job Type: Permanent
Location: Dudley, West Midlands
Salary: £35,000 to £45,000 + Benefits
Start Date: ASAP
As a Senior IP Network Engineer / Network Architect you will be working as part of a team to design, configure, manage and support core network services and devices for clients, including provisioning and support of services along with ongoing network development in terms of growth, product evaluation and network functionality.
Key Personal Skills
* An outgoing individual who is confident working alone or within a team environment.
* A confident and effective communicator with people from all levels and backgrounds.
* A good organiser, able to work well under pressure and to tight deadlines.
* Flexible and quick to respond to changing working demands.
* Excellent numerical and analytical skills.
Key Technical Skills
Networking: Cisco IOS, LAN/WAN, TCP/IP, UDP, VLANS, QoS, Etherchannel, ACL, NAT/PAT, DHCP, DNS, IPv4, HSRP, Spanning Tree, VPNs, SSL, SIP, Wireshark.
Hardware Experience: Routers: Cisco, DrayTek, Netgear
Switches (Layer 2/3): Cisco, Meraki, HP, Netgear
Wireless: Cisco, Meraki, Huawei
Firewalls: Cisco ASA, Fortinet, DrayTek
Software: Windows Server 2003/2008/2012, Desktop XP/7/8. Full Office suite including Visio and Project.
Project Management: PRINCE2 Methodology. Planning & Pre-Sales Consultancy, Risk Management, Stakeholder Communication & Management, Reporting, Budgets & Resource Management, BAU Handover.
Working as a Senior IP Network Engineer / Network Architect you will be involved in;
* Installing voice and data networks for business customers, including pre-sales consultancy, project management and BAU support (remote and onsite).
* Responsibility for designing and delivering multi-site MPLS VPN solutions carrying both voice and data traffic.
* Managing multiple installations at any one time, with each project duration ranging from 1 week to 9 months. Managing each project from initial order through to completion.
* Configuring switches, routers & firewalls to support converged voice and data networks
* Implementing and supporting Next Generation Firewalls to provide network and data security against internal and external threats.
* Supporting customers with their site to site VPNs and VOIP links, including SIP Trunks.
* Provisioning and supporting ADSL/FTTC/EFM/Fibre Ethernet circuits, liaising with 3rd Party carriers both for project and support purposes, and utilising escalation processes when required.
* Providing desktop/server support for internal users and external customers.
* Day to day delegation to and monitoring of a network engineer and other members of the Service Delivery Team.
The role will suit individuals currently working as a Senior IP Network Engineer, Voice and Data Engineer, Network Architect, Comms Engineer, Telecoms Engineer and be living within a commutable distance of Dudley, Wolverhampton, Halesowen, Birmingham, Stourbridge, Walsall or be willing to relocate.
Please forward your CV by clicking Apply Now!
With over 25 years of experience System Recruitment offers excellence in Permanent and Contract recruitment in a wide range of industry sectors. Though we are a generalist agency, a particular strength of ours lies in Information Technology including Technical, Sales and Managerial positions. We are able to tailor our approach to your needs in order to work effectively with you and provide real value
09/09/2016
Senior IP Network Engineer
Job Type: Permanent
Location: Dudley, West Midlands
Salary: £35,000 to £45,000 + Benefits
Start Date: ASAP
As a Senior IP Network Engineer / Network Architect you will be working as part of a team to design, configure, manage and support core network services and devices for clients, including provisioning and support of services along with ongoing network development in terms of growth, product evaluation and network functionality.
Key Personal Skills
* An outgoing individual who is confident working alone or within a team environment.
* A confident and effective communicator with people from all levels and backgrounds.
* A good organiser, able to work well under pressure and to tight deadlines.
* Flexible and quick to respond to changing working demands.
* Excellent numerical and analytical skills.
Key Technical Skills
Networking: Cisco IOS, LAN/WAN, TCP/IP, UDP, VLANS, QoS, Etherchannel, ACL, NAT/PAT, DHCP, DNS, IPv4, HSRP, Spanning Tree, VPNs, SSL, SIP, Wireshark.
Hardware Experience: Routers: Cisco, DrayTek, Netgear
Switches (Layer 2/3): Cisco, Meraki, HP, Netgear
Wireless: Cisco, Meraki, Huawei
Firewalls: Cisco ASA, Fortinet, DrayTek
Software: Windows Server 2003/2008/2012, Desktop XP/7/8. Full Office suite including Visio and Project.
Project Management: PRINCE2 Methodology. Planning & Pre-Sales Consultancy, Risk Management, Stakeholder Communication & Management, Reporting, Budgets & Resource Management, BAU Handover.
Working as a Senior IP Network Engineer / Network Architect you will be involved in;
* Installing voice and data networks for business customers, including pre-sales consultancy, project management and BAU support (remote and onsite).
* Responsibility for designing and delivering multi-site MPLS VPN solutions carrying both voice and data traffic.
* Managing multiple installations at any one time, with each project duration ranging from 1 week to 9 months. Managing each project from initial order through to completion.
* Configuring switches, routers & firewalls to support converged voice and data networks
* Implementing and supporting Next Generation Firewalls to provide network and data security against internal and external threats.
* Supporting customers with their site to site VPNs and VOIP links, including SIP Trunks.
* Provisioning and supporting ADSL/FTTC/EFM/Fibre Ethernet circuits, liaising with 3rd Party carriers both for project and support purposes, and utilising escalation processes when required.
* Providing desktop/server support for internal users and external customers.
* Day to day delegation to and monitoring of a network engineer and other members of the Service Delivery Team.
The role will suit individuals currently working as a Senior IP Network Engineer, Voice and Data Engineer, Network Architect, Comms Engineer, Telecoms Engineer and be living within a commutable distance of Dudley, Wolverhampton, Halesowen, Birmingham, Stourbridge, Walsall or be willing to relocate.
Please forward your CV by clicking Apply Now!
With over 25 years of experience System Recruitment offers excellence in Permanent and Contract recruitment in a wide range of industry sectors. Though we are a generalist agency, a particular strength of ours lies in Information Technology including Technical, Sales and Managerial positions. We are able to tailor our approach to your needs in order to work effectively with you and provide real value
IT Support Engineer (3rd line) - Gloucester - £30K-35K+Benefits
A successful IT consultancy is looking to recruit an IT Line Support Engineer (3rd line) due to continued growth. This 3rd Line Support role is working for a company that invests a lot in their employees and offers a supportive environment.
As the IT Support Engineer (3rd line) you will be providing service desk and project support to a range of clients. The majority of this work will be remotely however there will be some travelling to client sites. There will be a 50/50 split between support and project delivery.
As the IT Technical Support Engineer (3rd line) will need most of the following skills and experience:
- Provided 2nd and 3rd line support
- Active Directory including group policies
- Networking including DHCP, routing, firewalls and TCP/IP
- Windows Desktop / Server environments
- VMWare / Virtualisation technologies
- ITIL
It is essential that you own a car as there will be some travel to client sites.
This position is commutable from Cheltenham, Gloucester, Bristol, Bath, Chippenham, Swindon, Worcester, Hereford and surrounding areas.
Interested? Ensure you email Glenn with your CV via and call me on 01179227000 to discuss.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
09/09/2016
IT Support Engineer (3rd line) - Gloucester - £30K-35K+Benefits
A successful IT consultancy is looking to recruit an IT Line Support Engineer (3rd line) due to continued growth. This 3rd Line Support role is working for a company that invests a lot in their employees and offers a supportive environment.
As the IT Support Engineer (3rd line) you will be providing service desk and project support to a range of clients. The majority of this work will be remotely however there will be some travelling to client sites. There will be a 50/50 split between support and project delivery.
As the IT Technical Support Engineer (3rd line) will need most of the following skills and experience:
- Provided 2nd and 3rd line support
- Active Directory including group policies
- Networking including DHCP, routing, firewalls and TCP/IP
- Windows Desktop / Server environments
- VMWare / Virtualisation technologies
- ITIL
It is essential that you own a car as there will be some travel to client sites.
This position is commutable from Cheltenham, Gloucester, Bristol, Bath, Chippenham, Swindon, Worcester, Hereford and surrounding areas.
Interested? Ensure you email Glenn with your CV via and call me on 01179227000 to discuss.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Our client, an international organisation is looking for an experienced 2nd or 3rd line Engineer to work within their Service Operations team covering 24x7 shifts, 365 days per year. The team is responsible for delivering technical support to UK business customers, troubleshooting as well as managing customer solutions to identify incidents and maintain service.
Main Responsibilities;
• Ensuring the highest levels of service are delivered to the customer base
• Providing telephone and ticketing based customer support
• Assessing the impact/urgency of tickets and gathering appropriate information for each request
• Resolving all customer issues raised within agreed SLAs
• Maintaining accurate record of activities completed throughout the ticket lifecycle
• Escalating issues as appropriate
• Liaising with third party suppliers to ensure changes are resolved efficiently
• Working closely within the larger team to maintain service excellence
• Proactively developing documentation and knowledgebase across the team
• Adhering to strict process and procedure
• Liaising with Engineering teams in order to further develop troubleshooting processes
• Taking responsibility for all out of hours duties including stack management, PRs and planned engineering work communication
• Troubleshooting and repairing hardware faults and installing spares or components as required
• Carrying out physical checks and audits as required by the business.
Successful candidates will have:
• Proven experience of providing customer support
• Previous ISP, Managed Service or Telecoms experience
• Knowledge of ITIL environments
• Ability to communicate technical language into user friendly information
• Ability to cope well under pressure
• Motivation and a can do attitude
• Excellent understanding of IT Service Management
• Analytical and problem solving skills
• A thorough understanding of the majority of the following technologies;
o Firewall
o VPN
o Networking
o DNS
o TCP/IP routing protocols
o MPLS
o Broadband
o Leased Lines (Copper and Fibre)
o Telephony (Traditional and VoIP)
o Network Design
o Load Balancing
o Email (SMTP and POP mail delivery)
o Microsoft Exchange Server infrastructure
o Domain Names and DNS Management
o Anti-Virus and Web Security services
o Hosting
o VMware
o Windows
o Linux
This is a full time, permanent position working for a highly successful, dynamic organisation. This role operates on a 24x7 day and night shift pattern which operates between the hours of 8am to 8pm and 8pm to 8am. If you feel you have the right level of technical knowledge as well as a highly customer focused attitude, this could be the ideal role for you. Don’t miss out on this opportunity, apply now
09/09/2016
Our client, an international organisation is looking for an experienced 2nd or 3rd line Engineer to work within their Service Operations team covering 24x7 shifts, 365 days per year. The team is responsible for delivering technical support to UK business customers, troubleshooting as well as managing customer solutions to identify incidents and maintain service.
Main Responsibilities;
• Ensuring the highest levels of service are delivered to the customer base
• Providing telephone and ticketing based customer support
• Assessing the impact/urgency of tickets and gathering appropriate information for each request
• Resolving all customer issues raised within agreed SLAs
• Maintaining accurate record of activities completed throughout the ticket lifecycle
• Escalating issues as appropriate
• Liaising with third party suppliers to ensure changes are resolved efficiently
• Working closely within the larger team to maintain service excellence
• Proactively developing documentation and knowledgebase across the team
• Adhering to strict process and procedure
• Liaising with Engineering teams in order to further develop troubleshooting processes
• Taking responsibility for all out of hours duties including stack management, PRs and planned engineering work communication
• Troubleshooting and repairing hardware faults and installing spares or components as required
• Carrying out physical checks and audits as required by the business.
Successful candidates will have:
• Proven experience of providing customer support
• Previous ISP, Managed Service or Telecoms experience
• Knowledge of ITIL environments
• Ability to communicate technical language into user friendly information
• Ability to cope well under pressure
• Motivation and a can do attitude
• Excellent understanding of IT Service Management
• Analytical and problem solving skills
• A thorough understanding of the majority of the following technologies;
o Firewall
o VPN
o Networking
o DNS
o TCP/IP routing protocols
o MPLS
o Broadband
o Leased Lines (Copper and Fibre)
o Telephony (Traditional and VoIP)
o Network Design
o Load Balancing
o Email (SMTP and POP mail delivery)
o Microsoft Exchange Server infrastructure
o Domain Names and DNS Management
o Anti-Virus and Web Security services
o Hosting
o VMware
o Windows
o Linux
This is a full time, permanent position working for a highly successful, dynamic organisation. This role operates on a 24x7 day and night shift pattern which operates between the hours of 8am to 8pm and 8pm to 8am. If you feel you have the right level of technical knowledge as well as a highly customer focused attitude, this could be the ideal role for you. Don’t miss out on this opportunity, apply now
Job Title: IT Recruitment Consultant
Location: Wimbledon, London SW19
Salary: Basic's range from £25-35K + OTE £65K upwards uncapped + (open to negotiation)
Eligo Recruitment:
* Eligo is an established and highly regarded consultancy (15yrs), offering a forward thinking and innovative approach to recruitment. We provide a full range of recruitment solutions to a wide range of clients across the UK & EMEA
* We offer competitive basic salaries
* A commission structure tailored for high achievers, paying upto 40% - Why not find out how much annual commission you'll receive by entering your current/potential billings into our commission calculator on our careers page: (url removed)
* A dedicated close-knit team of 30 specialists, yet maintaining the ethos of a personal, social, meritocratic work environment remains at our core. We are passionate about quality recruitment; we work hard together and play hard together too.
* We offer 37+ holidays per annum.
* Ongoing internal & external training with industry leading experts.
* Dedicated Marketing Team
* Admin & Resourcer teams
* All the Major Job Boards, Multi Posting & Search via Broadbean
* Leading CRM database (RDB ProNet)
* Eligo IQ - The Intelligent Selection Process - (url removed)
* Linkedin upgrades to all.
* We invest in exhibiting at specialist UK & International events throughout the year.
* Our dress code is casual (suits required as and when) and music in the office.
* We offer amazing Incentives! Biannual Luxury holidays (2015 being Dubai & Barbados) + Fine Dining & Weekend Breaks
Location: Central Wimbledon, London SW19 (2 minute walk to mainline train station, Underground, District line & Tram)
The Role: Full 360 role, client ownership
Technology we specialise recruiting in:
* Development: Perl, Java, C#, .Net, Ruby, C++, Lamp/Web, PHP, iOS, Python
* Mac OSX: Apple Mac and Cross-platform Mac and PC
* Testing/QA: Automation (Selenium, QTP), Manual
* Microsoft Dynamics: Business Analysis, CRM - Salesforce, Sage, Telecoms & Networkin
* IT Support: All levels 1st - 3rd line, Product Manager, Field Engineer & Consultancy, Project Manager
* Data Analysis: SQL, Oracle
* ERP: (SAP, JDE) & Sybase
* Database: Admin/Development
* Senior Management
You will have;
* A current track record of working as a 360 Technical Recruiter
* Proven track record of billings & stability
* Exceptional knowledge of you chosen market.
* Proven ability to build & develop client relationships
* Gifted in effectively screening candidates to differentiate between those who are qualified and those who are not.
* Accomplished in sourcing passive candidates who are not on the open market.
* Ambitious, hard working & self-motivated to succeed in sales where you are measured on results.
* Highly motivated by targets, money & delivering a high level of service.
* Seeking a company where you can make a genuine impact, where career development is taken seriously.
* Ideally suited to working in a non-micro management environment.
If you're a talented Technical Recruiter looking for a work environment that supports and rewards your success and would like to discover more about working at Eligo, the please don't hesitate to get in touch for a confidential, exploratory chat
09/09/2016
Job Title: IT Recruitment Consultant
Location: Wimbledon, London SW19
Salary: Basic's range from £25-35K + OTE £65K upwards uncapped + (open to negotiation)
Eligo Recruitment:
* Eligo is an established and highly regarded consultancy (15yrs), offering a forward thinking and innovative approach to recruitment. We provide a full range of recruitment solutions to a wide range of clients across the UK & EMEA
* We offer competitive basic salaries
* A commission structure tailored for high achievers, paying upto 40% - Why not find out how much annual commission you'll receive by entering your current/potential billings into our commission calculator on our careers page: (url removed)
* A dedicated close-knit team of 30 specialists, yet maintaining the ethos of a personal, social, meritocratic work environment remains at our core. We are passionate about quality recruitment; we work hard together and play hard together too.
* We offer 37+ holidays per annum.
* Ongoing internal & external training with industry leading experts.
* Dedicated Marketing Team
* Admin & Resourcer teams
* All the Major Job Boards, Multi Posting & Search via Broadbean
* Leading CRM database (RDB ProNet)
* Eligo IQ - The Intelligent Selection Process - (url removed)
* Linkedin upgrades to all.
* We invest in exhibiting at specialist UK & International events throughout the year.
* Our dress code is casual (suits required as and when) and music in the office.
* We offer amazing Incentives! Biannual Luxury holidays (2015 being Dubai & Barbados) + Fine Dining & Weekend Breaks
Location: Central Wimbledon, London SW19 (2 minute walk to mainline train station, Underground, District line & Tram)
The Role: Full 360 role, client ownership
Technology we specialise recruiting in:
* Development: Perl, Java, C#, .Net, Ruby, C++, Lamp/Web, PHP, iOS, Python
* Mac OSX: Apple Mac and Cross-platform Mac and PC
* Testing/QA: Automation (Selenium, QTP), Manual
* Microsoft Dynamics: Business Analysis, CRM - Salesforce, Sage, Telecoms & Networkin
* IT Support: All levels 1st - 3rd line, Product Manager, Field Engineer & Consultancy, Project Manager
* Data Analysis: SQL, Oracle
* ERP: (SAP, JDE) & Sybase
* Database: Admin/Development
* Senior Management
You will have;
* A current track record of working as a 360 Technical Recruiter
* Proven track record of billings & stability
* Exceptional knowledge of you chosen market.
* Proven ability to build & develop client relationships
* Gifted in effectively screening candidates to differentiate between those who are qualified and those who are not.
* Accomplished in sourcing passive candidates who are not on the open market.
* Ambitious, hard working & self-motivated to succeed in sales where you are measured on results.
* Highly motivated by targets, money & delivering a high level of service.
* Seeking a company where you can make a genuine impact, where career development is taken seriously.
* Ideally suited to working in a non-micro management environment.
If you're a talented Technical Recruiter looking for a work environment that supports and rewards your success and would like to discover more about working at Eligo, the please don't hesitate to get in touch for a confidential, exploratory chat
Job Title: IT Recruitment Consultant
Location: Wimbledon, London SW19
Salary: Basic's range from £25-35K + OTE £65K upwards uncapped + (open to negotiation)
Eligo Recruitment:
* Eligo is an established and highly regarded consultancy (15yrs), offering a forward thinking and innovative approach to recruitment. We provide a full range of recruitment solutions to a wide range of clients across the UK & EMEA
* We offer competitive basic salaries
* A commission structure tailored for high achievers, paying upto 40% - Why not find out how much annual commission you'll receive by entering your current/potential billings into our commission calculator on our careers page: (url removed)
* A dedicated close-knit team of 30 specialists, yet maintaining the ethos of a personal, social, meritocratic work environment remains at our core. We are passionate about quality recruitment; we work hard together and play hard together too.
* We offer 37+ holidays per annum.
* Ongoing internal & external training with industry leading experts.
* Dedicated Marketing Team
* Admin & Resourcer teams
* All the Major Job Boards, Multi Posting & Search via Broadbean
* Leading CRM database (RDB ProNet)
* Eligo IQ - The Intelligent Selection Process - (url removed)
* Linkedin upgrades to all.
* We invest in exhibiting at specialist UK & International events throughout the year.
* Our dress code is casual (suits required as and when) and music in the office.
* We offer amazing Incentives! Biannual Luxury holidays (2015 being Dubai & Barbados) + Fine Dining & Weekend Breaks
Location: Central Wimbledon, London SW19 (2 minute walk to mainline train station, Underground, District line & Tram)
The Role: Full 360 role, client ownership
Technology we specialise recruiting in:
* Development: Perl, Java, C#, .Net, Ruby, C++, Lamp/Web, PHP, iOS, Python
* Mac OSX: Apple Mac and Cross-platform Mac and PC
* Testing/QA: Automation (Selenium, QTP), Manual
* Microsoft Dynamics: Business Analysis, CRM - Salesforce, Sage, Telecoms & Networkin
* IT Support: All levels 1st - 3rd line, Product Manager, Field Engineer & Consultancy, Project Manager
* Data Analysis: SQL, Oracle
* ERP: (SAP, JDE) & Sybase
* Database: Admin/Development
* Senior Management
You will have;
* A current track record of working as a 360 Technical Recruiter
* Proven track record of billings & stability
* Exceptional knowledge of you chosen market.
* Proven ability to build & develop client relationships
* Gifted in effectively screening candidates to differentiate between those who are qualified and those who are not.
* Accomplished in sourcing passive candidates who are not on the open market.
* Ambitious, hard working & self-motivated to succeed in sales where you are measured on results.
* Highly motivated by targets, money & delivering a high level of service.
* Seeking a company where you can make a genuine impact, where career development is taken seriously.
* Ideally suited to working in a non-micro management environment.
If you're a talented Technical Recruiter looking for a work environment that supports and rewards your success and would like to discover more about working at Eligo, the please don't hesitate to get in touch for a confidential, exploratory chat
09/09/2016
Job Title: IT Recruitment Consultant
Location: Wimbledon, London SW19
Salary: Basic's range from £25-35K + OTE £65K upwards uncapped + (open to negotiation)
Eligo Recruitment:
* Eligo is an established and highly regarded consultancy (15yrs), offering a forward thinking and innovative approach to recruitment. We provide a full range of recruitment solutions to a wide range of clients across the UK & EMEA
* We offer competitive basic salaries
* A commission structure tailored for high achievers, paying upto 40% - Why not find out how much annual commission you'll receive by entering your current/potential billings into our commission calculator on our careers page: (url removed)
* A dedicated close-knit team of 30 specialists, yet maintaining the ethos of a personal, social, meritocratic work environment remains at our core. We are passionate about quality recruitment; we work hard together and play hard together too.
* We offer 37+ holidays per annum.
* Ongoing internal & external training with industry leading experts.
* Dedicated Marketing Team
* Admin & Resourcer teams
* All the Major Job Boards, Multi Posting & Search via Broadbean
* Leading CRM database (RDB ProNet)
* Eligo IQ - The Intelligent Selection Process - (url removed)
* Linkedin upgrades to all.
* We invest in exhibiting at specialist UK & International events throughout the year.
* Our dress code is casual (suits required as and when) and music in the office.
* We offer amazing Incentives! Biannual Luxury holidays (2015 being Dubai & Barbados) + Fine Dining & Weekend Breaks
Location: Central Wimbledon, London SW19 (2 minute walk to mainline train station, Underground, District line & Tram)
The Role: Full 360 role, client ownership
Technology we specialise recruiting in:
* Development: Perl, Java, C#, .Net, Ruby, C++, Lamp/Web, PHP, iOS, Python
* Mac OSX: Apple Mac and Cross-platform Mac and PC
* Testing/QA: Automation (Selenium, QTP), Manual
* Microsoft Dynamics: Business Analysis, CRM - Salesforce, Sage, Telecoms & Networkin
* IT Support: All levels 1st - 3rd line, Product Manager, Field Engineer & Consultancy, Project Manager
* Data Analysis: SQL, Oracle
* ERP: (SAP, JDE) & Sybase
* Database: Admin/Development
* Senior Management
You will have;
* A current track record of working as a 360 Technical Recruiter
* Proven track record of billings & stability
* Exceptional knowledge of you chosen market.
* Proven ability to build & develop client relationships
* Gifted in effectively screening candidates to differentiate between those who are qualified and those who are not.
* Accomplished in sourcing passive candidates who are not on the open market.
* Ambitious, hard working & self-motivated to succeed in sales where you are measured on results.
* Highly motivated by targets, money & delivering a high level of service.
* Seeking a company where you can make a genuine impact, where career development is taken seriously.
* Ideally suited to working in a non-micro management environment.
If you're a talented Technical Recruiter looking for a work environment that supports and rewards your success and would like to discover more about working at Eligo, the please don't hesitate to get in touch for a confidential, exploratory chat